Hertfordshire Desktop Support Contracts

This section looks at the demand for the Desktop Support role in IT contracts within the Hertfordshire region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Aberdeenshire Abingdon Aylesbury Basildon Basingstoke Beckenham Bedford Bedfordshire Belfast Berkshire Birmingham Bracknell Bradford Brentford Bridgend Bristol Buckinghamshire Burnley Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cannock Canterbury Cardiff Carlisle Chelmsford Cheltenham Chertsey Cheshire Chichester City of London Cleethorpes Congleton County Antrim Coventry Crawley Croydon Cumbria Darlington Derby Derbyshire Devon Docklands, London Dover Dudley Dunstable Durham Ealing East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham England Epsom Essex Farnham Fife Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Guildford Halifax Hammersmith Hampshire Harrow Havant Hertfordshire High Wycombe Highlands Home Counties Hounslow Hull Inverness Ipswich Kent Lancashire Lancaster Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool London Loughborough Lowestoft Luton Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newcastle Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Northumberland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Plymouth Portsmouth Preston Reading Rugby Salisbury Scarborough Scotland Sheffield Shropshire Slough Somerset South East South Shields South Wales South West South Yorkshire Southampton Staffordshire Stockton-on-Tees Stoke-on-Trent Suffolk Sunbury-on-Thames Surrey Swindon Taunton Telford Thames Valley Twickenham Tyne and Wear UK Wakefield Wales Walsall Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Kilbride West Midlands West Sussex West Yorkshire Westminster Weybridge Wiltshire Wimbledon Windsor Wirral Woking Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	76	64
Rank change on same period last year	-12
Matching contract IT job ads	13	30
As % of all UK contract IT job ads sampled	0.017 %	0.030 %
As % of the category below	0.912 %	1.706 %
Daily rates quoted	0	2
Average minimum daily rate	-	£110
Average daily rate	-	£115
% change on same period last year	-
Average maximum daily rate	-	£120
UK excluding London average daily rate	£158	£153
% change on same period last year	+3.24 %
Hourly rates quoted	10	14
Average minimum hourly rate	£15.00	£16.79
Average hourly rate	£15.35	£17.39
% change on same period last year	-11.74 %
Average maximum hourly rate	£15.70	£18.00
UK excluding London average hourly rate	£14.66	£15.80
% change on same period last year	-7.19 %
Job Titles Hertfordshire
Matching contract IT job ads	1426	1759
As % of all UK contract IT job ads sampled	1.901 %	1.780 %
Daily rates quoted	522	682
Average minimum daily rate	£359	£330
Average daily rate	£386	£350
% change on same period last year	+10.24 %
Average maximum daily rate	£413	£370
UK excluding London average daily rate	£357	£353
% change on same period last year	+1.09 %
Hourly rates quoted	181	161
Average minimum hourly rate	£24.27	£22.02
Average hourly rate	£25.34	£23.13
% change on same period last year	+9.58 %
Average maximum hourly rate	£26.41	£24.23
UK excluding London average hourly rate	£23.51	£25.99
% change on same period last year	-9.54 %
Desktop Support East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Desktop Support across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Desktop Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Hertfordshire region.

Desktop Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Hertfordshire region.

Desktop Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the Hertfordshire region over the 3 months to 25 July 2008.

Desktop Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Watford	+2	6	-	-
Welwyn Garden City	-	1	-	-

Desktop Support East of England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 19 (54.29 %) Windows 2 15 (42.86 %) MS Exchange 3 14 (40.00 %) HP 4 13 (37.14 %) Dell 4 13 (37.14 %) Microsoft 5 11 (31.43 %) Active Directory 6 10 (28.57 %) Windows XP 7 9 (25.71 %) MS Office 8 8 (22.86 %) Symantec 8 8 (22.86 %) Norton AntiVirus 9 7 (20.00 %) MS Excel 10 5 (14.29 %) Windows 2000 10 5 (14.29 %) IBM 10 5 (14.29 %) Exchange Server 2003 11 4 (11.43 %) Microsoft Certification

11 4 (11.43 %) Windows NT 11 4 (11.43 %) MCP 12 3 (8.571 %) Firewall 12 3 (8.571 %) VPN 12 3 (8.571 %) VERITAS 12 3 (8.571 %) CheckPoint 12 3 (8.571 %) Internet 12 3 (8.571 %) Security Cleared 13 2 (5.714 %) Exchange Server 2000 13 2 (5.714 %) Marketing 13 2 (5.714 %) Windows Server 2003 13 2 (5.714 %) OpenView 13 2 (5.714 %) Cisco 13 2 (5.714 %) NetWare 13 2 (5.714 %) LAN

Desktop Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 15 (42.86 %) MS Exchange 2 5 (14.29 %) Exchange Server 2003 3 2 (5.714 %) Exchange Server 2000 4 1 (2.857 %) SharePoint	Applications 1 9 (25.71 %) MS Office 2 7 (20.00 %) MS Excel
Communications & Networking 1 3 (8.571 %) VPN 1 3 (8.571 %) Internet 1 3 (8.571 %) Firewall 2 2 (5.714 %) LAN 3 1 (2.857 %) WAN 3 1 (2.857 %) DHCP 3 1 (2.857 %) SNMP 3 1 (2.857 %) TCP/IP	General 1 2 (5.714 %) Marketing 2 1 (2.857 %) Pharmaceutical 2 1 (2.857 %) Back Office 2 1 (2.857 %) Government
Miscellaneous 1 1 (2.857 %) Thin Client 1 1 (2.857 %) Blackberry 1 1 (2.857 %) PDA 1 1 (2.857 %) CMDB 1 1 (2.857 %) Fat Client	Operating Systems 1 19 (54.29 %) Windows 2 10 (28.57 %) Windows XP 3 5 (14.29 %) Windows 2000 4 4 (11.43 %) Windows NT 5 2 (5.714 %) NetWare 5 2 (5.714 %) Windows Server 2003
Processes & Methodologies 1 3 (8.571 %) Security Cleared 2 1 (2.857 %) ITIL	Programming Languages 1 1 (2.857 %) C
Qualifications 1 4 (11.43 %) MCP 1 4 (11.43 %) Microsoft Certification 2 1 (2.857 %) A+ Certification	System Software 1 11 (31.43 %) Active Directory 2 1 (2.857 %) VMware Workstation 2 1 (2.857 %) Backup Exec
Systems Management 1 8 (22.86 %) Norton AntiVirus 2 2 (5.714 %) OpenView 3 1 (2.857 %) Tivoli 3 1 (2.857 %) MOM 3 1 (2.857 %) WSUS	Vendors 1 14 (40.00 %) HP 2 13 (37.14 %) Dell 2 13 (37.14 %) Microsoft 3 8 (22.86 %) Symantec 4 5 (14.29 %) IBM 5 3 (8.571 %) VERITAS 5 3 (8.571 %) CheckPoint 6 2 (5.714 %) Novell 6 2 (5.714 %) Cisco 7 1 (2.857 %) SAP 7 1 (2.857 %) Citrix 7 1 (2.857 %) Avaya 7 1 (2.857 %) Compaq 7 1 (2.857 %) Sophos 7 1 (2.857 %) Wyse 7 1 (2.857 %) VMware 7 1 (2.857 %) Altiris 7 1 (2.857 %) ProCurve