The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Desktop Support
Rank 57 64 62
Rank change year-on-year
+7 -2
Contract jobs requiring a Desktop Support 7 3 1
As % of all contract IT jobs located in Hertfordshire 1.09% 0.39% 0.15%
As % of the Job Titles category 1.15% 0.42% 0.16%
Number of daily rates quoted 0 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
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- £160 -
UK excluding London average daily rate £160 £140 £135
% change year-on-year
+14.28% +3.70%
Number of hourly rates quoted 7 1 0
Average hourly rate £13.50 £13.50 -
UK excluding London average hourly rate £13.87 £15.50 £14.00
% change year-on-year
-10.51% +10.71%
Desktop Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
608 708 627
As % of all contract IT jobs located in Hertfordshire 94.56% 93.16% 96.31%
Number of daily rates quoted 308 362 342
Average daily rate £413 £375 £400
Average daily rate % change year-on-year
+10.00% -6.25%
90% offered a daily rate of more than £262 £225 £250
10% offered a daily rate of more than £538 £500 £610
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 36 49 24
Average hourly rate £14.85 £23.86 £14.00
Average hourly rate % change year-on-year
-37.74% +70.39%
90% offered a hourly rate of more than £10.00 £12.50 £11.00
10% offered a hourly rate of more than £37.50 £37.00 £37.75
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Desktop Support
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Hertfordshire

Desktop Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Hertfordshire region.

Desktop Support Daily Rate Trend in Hertfordshire

Desktop Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Hertfordshire region.

Desktop Support Hourly Rate Trend in Hertfordshire

Desktop Support
Hourly Rate Histogram in Hertfordshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the Hertfordshire region over the 3 months to 27 March 2015.

Desktop Support Hourly Rate Histogram in Hertfordshire

Desktop Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +9 2 - -
Hemel Hempstead - - - - 1
Potters Bar - - - -
St Albans - - - -
Desktop Support
East of England

Desktop Support
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 March 2015, IT contractor jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 10 (83.33%) Windows
2 9 (75.00%) Active Directory
3 7 (58.33%) Windows XP
4 5 (41.67%) HP
4 5 (41.67%) MS Office
5 4 (33.33%) Android
5 4 (33.33%) ITIL
5 4 (33.33%) CCNA
5 4 (33.33%) Microsoft
5 4 (33.33%) Cisco Certification
6 3 (25.00%) Apple
6 3 (25.00%) Windows Server 2003
6 3 (25.00%) Project Management
6 3 (25.00%) VMware
6 3 (25.00%) DHCP
6 3 (25.00%) TCP/IP
6 3 (25.00%) DNS
6 3 (25.00%) Dell
6 3 (25.00%) Citrix
6 3 (25.00%) MS Excel
6 3 (25.00%) Cisco
6 3 (25.00%) Windows Server 2008
6 3 (25.00%) Windows 2000 Server
6 3 (25.00%) XenApp
6 3 (25.00%) Windows Server 2012
7 2 (16.67%) Incident Management
7 2 (16.67%) Windows 7
7 2 (16.67%) SLA
7 2 (16.67%) Windows 2000
7 2 (16.67%) IBM Notes

Desktop Support
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 27 March 2015, IT contractor jobs across the Hertfordshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) IBM Notes
Applications
1 5 (41.67%) MS Office
2 3 (25.00%) MS Excel
Cloud Services
1 1 (8.33%) Google Apps
Communications & Networking
1 3 (25.00%) DHCP
1 3 (25.00%) TCP/IP
1 3 (25.00%) DNS
2 1 (8.33%) LAN
2 1 (8.33%) WAN
Operating Systems
1 10 (83.33%) Windows
2 7 (58.33%) Windows XP
3 4 (33.33%) Android
4 3 (25.00%) Windows Server 2008
4 3 (25.00%) Windows 2000 Server
4 3 (25.00%) Windows Server 2003
4 3 (25.00%) Windows Server 2012
5 2 (16.67%) Windows 2000
5 2 (16.67%) Windows 7
6 1 (8.33%) Apple iOS
6 1 (8.33%) UNIX
Processes & Methodologies
1 4 (33.33%) ITIL
2 3 (25.00%) Project Management
3 2 (16.67%) Incident Management
Qualifications
1 4 (33.33%) CCNA
1 4 (33.33%) Cisco Certification
2 1 (8.33%) CCNP
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 9 (75.00%) Active Directory
2 3 (25.00%) XenApp
Vendors
1 5 (41.67%) HP
2 4 (33.33%) Microsoft
3 3 (25.00%) Cisco
3 3 (25.00%) Apple
3 3 (25.00%) Dell
3 3 (25.00%) Citrix
3 3 (25.00%) VMware
4 2 (16.67%) Lotus
5 1 (8.33%) Wyse
5 1 (8.33%) Google