The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 125 123 131
Rank change year-on-year
-2 +8
Permanent jobs requiring a Help Desk Analyst 14 20 8
As % of all permanent IT jobs located in Hertfordshire 0.64% 0.99% 0.40%
As % of the Job Titles category 0.66% 1.02% 0.41%
Number of salaries quoted 14 20 8
Average salary £19,000 £17,750 £16,500
Average salary % change year-on-year
+7.04% +7.57%
90% offered a salary of more than £17,600 £16,500 £16,400
10% offered a salary of more than £22,500 £22,000 £27,500
UK excluding London average salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2120 1952 1970
As % of all permanent IT jobs located in Hertfordshire 97.52% 96.73% 97.43%
Number of salaries quoted 1806 1564 1489
Average salary £45,000 £45,000 £39,500
Average salary % change year-on-year
- +13.92%
90% offered a salary of more than £28,500 £26,000 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -1 5 £19,000 -11.62% 2
Letchworth -9 5 £19,000 +11.76%
Stevenage -4 2 £17,000 +3.03%
Harpenden - 1 £20,500 -
Watford - 1 £27,500 -
Help Desk Analyst
East of England

Help Desk Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 10 February 2016, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 19 (54.29%) Windows
2 14 (40.00%) Windows 7
2 14 (40.00%) Microsoft
3 12 (34.29%) MS Office
3 12 (34.29%) Driving Licence
4 7 (20.00%) ITIL
4 7 (20.00%) Active Directory
5 6 (17.14%) Windows 8
5 6 (17.14%) MS Excel
6 5 (14.29%) Remote Desktop
6 5 (14.29%) Windows Server 2008
6 5 (14.29%) Service Management
7 4 (11.43%) Retail
7 4 (11.43%) TCP/IP
7 4 (11.43%) MCP
8 3 (8.57%) Windows Server 2003
8 3 (8.57%) Process Improvement
8 3 (8.57%) Incident Management
8 3 (8.57%) Windows Vista
8 3 (8.57%) Problem Management
8 3 (8.57%) Windows Server
9 2 (5.71%) Degree
9 2 (5.71%) MOS
9 2 (5.71%) Logistics
9 2 (5.71%) Spiceworks
9 2 (5.71%) Windows Server 2012
9 2 (5.71%) ServiceNow
9 2 (5.71%) Remedy
9 2 (5.71%) IP Telephony
9 2 (5.71%) HP

Help Desk Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 10 February 2016, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 12 (34.29%) MS Office
2 6 (17.14%) MS Excel
3 1 (2.86%) MS PowerPoint
Communications & Networking
1 5 (14.29%) Remote Desktop
2 4 (11.43%) TCP/IP
3 2 (5.71%) IP Telephony
General
1 4 (11.43%) Retail
2 1 (2.86%) Finance
Miscellaneous
1 12 (34.29%) Driving Licence
2 1 (2.86%) EPoS
2 1 (2.86%) Fintech
Operating Systems
1 19 (54.29%) Windows
2 14 (40.00%) Windows 7
3 6 (17.14%) Windows 8
4 5 (14.29%) Windows Server 2008
5 3 (8.57%) Windows Server
5 3 (8.57%) Windows Server 2003
5 3 (8.57%) Windows Vista
6 2 (5.71%) Unix
6 2 (5.71%) Windows Server 2012
Processes & Methodologies
1 7 (20.00%) ITIL
2 5 (14.29%) Service Management
3 3 (8.57%) Incident Management
3 3 (8.57%) Problem Management
3 3 (8.57%) Process Improvement
4 2 (5.71%) Logistics
5 1 (2.86%) Asset Management
5 1 (2.86%) IT Asset Management
5 1 (2.86%) ITSM
Programming Languages
1 2 (5.71%) SQL
Qualifications
1 4 (11.43%) MCP
2 2 (5.71%) Degree
2 2 (5.71%) Microsoft Certification
2 2 (5.71%) MOS
Quality Assurance & Compliance
1 1 (2.86%) SLA
System Software
1 7 (20.00%) Active Directory
Vendors
1 14 (40.00%) Microsoft
2 2 (5.71%) Cisco
2 2 (5.71%) Citrix
2 2 (5.71%) Dell
2 2 (5.71%) HP
2 2 (5.71%) Oracle
2 2 (5.71%) Remedy
2 2 (5.71%) ServiceNow
2 2 (5.71%) Spiceworks
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £22000.00 per annum + Bonus and Training
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Ashdown IT
Salary: £20000 - £23000 per annum
Posted: 6 days ago