The statistics below represent IT jobs advertised across the Hertfordshire region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 11 December 2016 with a comparison to same period over 2 years.

3 months to
11 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 119 127 136
Rank change year-on-year
+8 +9
Permanent jobs requiring a Help Desk Analyst 15 20 17
As % of all permanent IT jobs located in Hertfordshire 0.70% 0.93% 0.70%
As % of the Job Titles category 0.72% 0.96% 0.73%
Number of salaries quoted 14 16 17
Median salary £19,000 £19,000 £21,500
Median salary % change year-on-year
- -11.62%
90% offered a salary of more than £18,500 £18,625 £16,500
10% offered a salary of more than £21,700 £22,500 £23,100
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2082 2091 2325
As % of all permanent IT jobs located in Hertfordshire 97.70% 97.26% 96.03%
Number of salaries quoted 1741 1769 1914
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £67,500 £63,500 £65,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 11 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +2 7 £20,000 +17.64%
Hemel Hempstead +6 5 £18,500 -3.26%
Letchworth -8 1 - -
Borehamwood - 1 £22,000 -
Help Desk Analyst
East of England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 11 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Help Desk Analyst in the job title.

1 14 (70.00%) Windows
2 12 (60.00%) Windows 7
3 11 (55.00%) MS Office
3 11 (55.00%) Microsoft
4 9 (45.00%) Windows Server 2008
4 9 (45.00%) Process Improvement
4 9 (45.00%) Windows Server
5 8 (40.00%) Active Directory
6 7 (35.00%) TCP/IP
7 6 (30.00%) Windows Vista
8 5 (25.00%) Fat Client
8 5 (25.00%) VMware Infrastructure
8 5 (25.00%) Hyper-V
8 5 (25.00%) vSphere
8 5 (25.00%) VMware ESXi
8 5 (25.00%) MS Excel
8 5 (25.00%) Thin Client
8 5 (25.00%) Terminal Services
8 5 (25.00%) Change Management
8 5 (25.00%) VMware
9 4 (20.00%) Windows Server 2003
9 4 (20.00%) ITIL
9 4 (20.00%) Windows 10
10 3 (15.00%) Windows 8
10 3 (15.00%) Data Centre
11 2 (10.00%) Citrix
11 2 (10.00%) MS Exchange
11 2 (10.00%) LAN
11 2 (10.00%) WAN
11 2 (10.00%) Virtual Environments

Help Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) MS Exchange
2 1 (5.00%) Skype for Business
Applications
1 11 (55.00%) MS Office
2 5 (25.00%) MS Excel
Communications & Networking
1 7 (35.00%) TCP/IP
2 2 (10.00%) LAN
2 2 (10.00%) WAN
3 1 (5.00%) Remote Desktop
Miscellaneous
1 5 (25.00%) Fat Client
1 5 (25.00%) Thin Client
2 3 (15.00%) Data Centre
3 1 (5.00%) iPad
3 1 (5.00%) Smartphone
Operating Systems
1 14 (70.00%) Windows
2 12 (60.00%) Windows 7
3 9 (45.00%) Windows Server
3 9 (45.00%) Windows Server 2008
4 6 (30.00%) Windows Vista
5 4 (20.00%) Windows 10
5 4 (20.00%) Windows Server 2003
6 3 (15.00%) Windows 8
7 1 (5.00%) Windows XP
Processes & Methodologies
1 9 (45.00%) Process Improvement
2 5 (25.00%) Change Management
3 4 (20.00%) ITIL
4 2 (10.00%) Virtual Environments
5 1 (5.00%) ITIL V3
5 1 (5.00%) Problem Management
5 1 (5.00%) Service Management
System Software
1 8 (40.00%) Active Directory
2 5 (25.00%) Hyper-V
2 5 (25.00%) Terminal Services
2 5 (25.00%) VMware ESXi
2 5 (25.00%) VMware Infrastructure
2 5 (25.00%) vSphere
Vendors
1 11 (55.00%) Microsoft
2 5 (25.00%) VMware
3 2 (10.00%) Citrix