The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 129 150 127
Rank change year-on-year
+21 -23
Permanent jobs requiring a Help Desk Analyst 17 15 30
As % of all permanent IT jobs located in Hertfordshire 0.75% 0.65% 1.20%
As % of the Job Titles category 0.79% 0.68% 1.22%
Number of salaries quoted 17 15 29
Average salary £19,000 £21,000 £16,500
Average salary % change year-on-year
-9.52% +27.27%
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2157 2213 2464
As % of all permanent IT jobs located in Hertfordshire 95.36% 96.51% 98.40%
Number of salaries quoted 1776 1804 1981
Average salary £45,000 £45,000 £40,000
Average salary % change year-on-year
- +12.50%
90% offered a salary of more than £26,500 £26,000 £26,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +21 15 £19,000 -9.52%
Watford - 2 £27,500 -
Help Desk Analyst
East of England

Help Desk Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 April 2016, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 16 (51.61%) Windows
2 13 (41.94%) Microsoft
3 11 (35.48%) Windows 7
4 9 (29.03%) MS Excel
4 9 (29.03%) MS Office
5 7 (22.58%) Degree
6 6 (19.35%) MS PowerPoint
6 6 (19.35%) SLA
6 6 (19.35%) Windows 8
7 4 (12.90%) Incident Management
7 4 (12.90%) Windows Server 2008
8 3 (9.68%) Service Management
8 3 (9.68%) ITSM
8 3 (9.68%) TCP/IP
8 3 (9.68%) Driving Licence
9 2 (6.45%) Windows Server
9 2 (6.45%) Spiceworks
9 2 (6.45%) Process Improvement
9 2 (6.45%) Unix
9 2 (6.45%) Windows Server 2012
9 2 (6.45%) IT Asset Management
9 2 (6.45%) Active Directory
9 2 (6.45%) HP
9 2 (6.45%) Dell
9 2 (6.45%) Citrix
9 2 (6.45%) Windows Server 2003
9 2 (6.45%) Cisco
9 2 (6.45%) SQL
9 2 (6.45%) Oracle
9 2 (6.45%) Windows Vista

Help Desk Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 April 2016, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 9 (29.03%) MS Excel
1 9 (29.03%) MS Office
2 6 (19.35%) MS PowerPoint
Communications & Networking
1 3 (9.68%) TCP/IP
2 1 (3.23%) Remote Desktop
General
1 2 (6.45%) Retail
Miscellaneous
1 3 (9.68%) Driving Licence
Operating Systems
1 16 (51.61%) Windows
2 11 (35.48%) Windows 7
3 6 (19.35%) Windows 8
4 4 (12.90%) Windows Server 2008
5 2 (6.45%) Unix
5 2 (6.45%) Windows Server
5 2 (6.45%) Windows Server 2003
5 2 (6.45%) Windows Server 2012
5 2 (6.45%) Windows Vista
Processes & Methodologies
1 4 (12.90%) Incident Management
2 3 (9.68%) ITSM
2 3 (9.68%) Service Management
3 2 (6.45%) Asset Management
3 2 (6.45%) IT Asset Management
3 2 (6.45%) Process Improvement
4 1 (3.23%) ITIL
4 1 (3.23%) Problem Management
Programming Languages
1 2 (6.45%) SQL
Qualifications
1 7 (22.58%) Degree
Quality Assurance & Compliance
1 6 (19.35%) SLA
System Software
1 2 (6.45%) Active Directory
Vendors
1 13 (41.94%) Microsoft
2 2 (6.45%) Cisco
2 2 (6.45%) Citrix
2 2 (6.45%) Dell
2 2 (6.45%) HP
2 2 (6.45%) Oracle
2 2 (6.45%) Spiceworks