The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 135 112 159
Rank change year-on-year
-23 +47
Permanent jobs requiring a Help Desk Analyst 10 16 14
As % of all permanent IT jobs located in Hertfordshire 0.43% 0.81% 0.45%
As % of the Job Titles category 0.45% 0.85% 0.47%
Number of salaries quoted 10 16 14
Average salary £19,750 £16,500 £22,000
Average salary % change year-on-year
+19.69% -25.00%
UK excluding London average salary £21,250 £18,500 £19,500
% change year-on-year
+14.86% -5.12%
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2243 1888 2974
As % of all permanent IT jobs located in Hertfordshire 95.45% 95.50% 96.40%
Number of salaries quoted 1854 1544 2423
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £65,000 £58,808 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +10 3 £16,500 +3.12% 1
Watford - 3 £24,000 -
Hemel Hempstead - 2 £22,500 -
Help Desk Analyst
East of England

Help Desk Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 October 2014, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 26 (65.00%) MS Office
2 21 (52.50%) Active Directory
3 19 (47.50%) Windows
4 14 (35.00%) TCP/IP
5 12 (30.00%) Microsoft
6 10 (25.00%) Windows Server 2003
6 10 (25.00%) Windows Vista
6 10 (25.00%) Windows Server 2008
6 10 (25.00%) Windows 7
7 8 (20.00%) Legal
8 6 (15.00%) Workflow
8 6 (15.00%) MS Exchange
9 5 (12.50%) IBM Notes
9 5 (12.50%) Citrix
9 5 (12.50%) Lotus
9 5 (12.50%) Service Management
9 5 (12.50%) Asset Management
9 5 (12.50%) Document Management
9 5 (12.50%) WorkSite
10 2 (5.00%) McAfee
10 2 (5.00%) MS Excel
10 2 (5.00%) Windows XP
10 2 (5.00%) VBA
10 2 (5.00%) Finance
10 2 (5.00%) Law
11 1 (2.50%) Service Delivery
11 1 (2.50%) Retail
11 1 (2.50%) Incident Management
11 1 (2.50%) EPoS
11 1 (2.50%) Chip and PIN

Help Desk Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 October 2014, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) MS Exchange
2 5 (12.50%) WorkSite
2 5 (12.50%) IBM Notes
Applications
1 26 (65.00%) MS Office
2 2 (5.00%) MS Excel
Communications & Networking
1 14 (35.00%) TCP/IP
General
1 8 (20.00%) Legal
2 2 (5.00%) Finance
2 2 (5.00%) Law
3 1 (2.50%) Retail
Miscellaneous
1 1 (2.50%) EPoS
1 1 (2.50%) Chip and PIN
Operating Systems
1 19 (47.50%) Windows
2 10 (25.00%) Windows Server 2003
2 10 (25.00%) Windows Vista
2 10 (25.00%) Windows Server 2008
2 10 (25.00%) Windows 7
3 2 (5.00%) Windows XP
Processes & Methodologies
1 6 (15.00%) Workflow
2 5 (12.50%) Asset Management
2 5 (12.50%) Document Management
2 5 (12.50%) Service Management
3 1 (2.50%) Service Delivery
3 1 (2.50%) Incident Management
Programming Languages
1 2 (5.00%) VBA
System Software
1 21 (52.50%) Active Directory
Vendors
1 12 (30.00%) Microsoft
2 5 (12.50%) Citrix
2 5 (12.50%) Lotus
3 2 (5.00%) McAfee
Stevenage
Dupen Recruitment Services
Salary: £15000 - £18000 per annum + good benefits
Posted: 17 days ago
Letchworth, Hertfordshire
InfoLogic IT Services
Salary: £25,000 to £28,000 depending on experience
Posted: 23 days ago