The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 128 119 156
Rank change year-on-year
-9 +37
Permanent jobs requiring a Help Desk Analyst 17 9 13
As % of all permanent IT jobs located in Hertfordshire 0.72% 0.48% 0.43%
As % of the Job Titles category 0.76% 0.49% 0.45%
Number of salaries quoted 17 9 11
Average salary £17,000 £16,500 £22,000
Average salary % change year-on-year
+3.03% -25.00%
UK excluding London average salary £20,500 £20,500 £19,500
% change year-on-year
- +5.12%
Help Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2241 1832 2917
As % of all permanent IT jobs located in Hertfordshire 94.56% 96.78% 95.45%
Number of salaries quoted 1821 1412 2497
Average salary £45,000 £40,000 £42,500
Average salary % change year-on-year
+12.50% -5.88%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead - 7 £21,500 -
Stevenage +17 5 £16,500 +3.12%
Letchworth +10 4 £17,000 +3.03%
Watford - 1 £24,000 -
Help Desk Analyst
East of England

Help Desk Analyst
Top 17 Related IT Skills in Hertfordshire

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 21 (63.64%) Windows
2 20 (60.61%) MS Office
3 17 (51.52%) Windows 7
4 12 (36.36%) TCP/IP
5 11 (33.33%) Active Directory
5 11 (33.33%) Microsoft
6 9 (27.27%) Windows Server 2003
6 9 (27.27%) Windows Vista
6 9 (27.27%) Windows Server 2008
7 8 (24.24%) Legal
8 7 (21.21%) Incident Management
9 6 (18.18%) Workflow
10 5 (15.15%) Document Management
10 5 (15.15%) Citrix
10 5 (15.15%) WorkSite
11 3 (9.09%) MS Exchange
12 2 (6.06%) Law

Help Desk Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.15%) WorkSite
2 3 (9.09%) MS Exchange
Applications
1 20 (60.61%) MS Office
Communications & Networking
1 12 (36.36%) TCP/IP
General
1 8 (24.24%) Legal
2 2 (6.06%) Law
Operating Systems
1 21 (63.64%) Windows
2 17 (51.52%) Windows 7
3 9 (27.27%) Windows Server 2003
3 9 (27.27%) Windows Vista
3 9 (27.27%) Windows Server 2008
Processes & Methodologies
1 7 (21.21%) Incident Management
2 6 (18.18%) Workflow
3 5 (15.15%) Document Management
System Software
1 11 (33.33%) Active Directory
Vendors
1 11 (33.33%) Microsoft
2 5 (15.15%) Citrix