The statistics below represent IT jobs advertised across the Hertfordshire region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
East of England / Hertfordshire
Rank 123 134 127
Rank change year-on-year
+11 -7
Permanent jobs requiring a Help Desk Analyst 17 14 20
As % of all permanent IT jobs located in Hertfordshire 0.84% 0.62% 0.97%
As % of the Job Titles category 0.87% 0.64% 1.00%
Number of salaries quoted 14 14 20
Median salary £23,250 £19,000 £18,625
Median salary % change year-on-year
+22.36% +2.01%
90% offered a salary of more than £19,000 £17,600 £16,950
10% offered a salary of more than £25,000 £21,750 £22,000
UK excluding London median salary £21,000 £21,000 £21,500
% change year-on-year
- -2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1950 2202 1995
As % of all permanent IT jobs located in Hertfordshire 96.63% 96.92% 97.08%
Number of salaries quoted 1649 1836 1611
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £28,500 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the Hertfordshire region over the 3 months to 25 February 2017.

Help Desk Analyst Salary Histogram in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +4 9 £25,000 -9.09%
Stevenage -6 3 £19,000 +11.76%
Letchworth -10 3 - -
Hemel Hempstead -1 1 £15,000 -23.07%
Borehamwood - 1 £25,000 -
Help Desk Analyst
East of England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Help Desk Analyst in the job title.

1 23 (74.19%) Windows
2 22 (70.97%) Windows 7
3 17 (54.84%) Active Directory
4 15 (48.39%) MS Office
5 13 (41.94%) Microsoft
6 9 (29.03%) Windows Server 2008
6 9 (29.03%) Windows Server
7 8 (25.81%) Process Improvement
7 8 (25.81%) MS Excel
8 7 (22.58%) ITIL
9 6 (19.35%) TCP/IP
9 6 (19.35%) Office 365
10 5 (16.13%) Windows Vista
10 5 (16.13%) Windows 10
10 5 (16.13%) Firewall
10 5 (16.13%) Wireless
11 4 (12.90%) Change Management
11 4 (12.90%) VMware
11 4 (12.90%) Thin Client
11 4 (12.90%) Terminal Services
11 4 (12.90%) Windows Server 2003
11 4 (12.90%) Remote Desktop
11 4 (12.90%) Problem Management
11 4 (12.90%) Fat Client
11 4 (12.90%) VMware Infrastructure
11 4 (12.90%) Windows 8
11 4 (12.90%) Hyper-V
11 4 (12.90%) VMware ESXi
11 4 (12.90%) vSphere
12 3 (9.68%) Data Centre

Help Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) MS Exchange
Applications
1 15 (48.39%) MS Office
2 8 (25.81%) MS Excel
Business Applications
1 1 (3.23%) Dynamics AX
Cloud Services
1 6 (19.35%) Office 365
Communications & Networking
1 6 (19.35%) TCP/IP
2 5 (16.13%) Firewall
2 5 (16.13%) Wireless
3 4 (12.90%) Remote Desktop
4 2 (6.45%) LAN
4 2 (6.45%) WAN
5 1 (3.23%) Unified Communications
5 1 (3.23%) VoIP
Database & Business Intelligence
1 2 (6.45%) SQL Server
2 1 (3.23%) SQL Server 2005
2 1 (3.23%) SQL Server 2008
General
1 1 (3.23%) Back Office
1 1 (3.23%) Electronics
1 1 (3.23%) French Language
1 1 (3.23%) Games
1 1 (3.23%) Manufacturing
Miscellaneous
1 4 (12.90%) Fat Client
1 4 (12.90%) Thin Client
2 3 (9.68%) Data Centre
3 1 (3.23%) iPad
3 1 (3.23%) iPhone
3 1 (3.23%) Smartphone
Operating Systems
1 23 (74.19%) Windows
2 22 (70.97%) Windows 7
3 9 (29.03%) Windows Server
3 9 (29.03%) Windows Server 2008
4 5 (16.13%) Windows 10
4 5 (16.13%) Windows Vista
5 4 (12.90%) Windows 8
5 4 (12.90%) Windows Server 2003
6 2 (6.45%) Windows XP
7 1 (3.23%) Android
7 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 8 (25.81%) Process Improvement
2 7 (22.58%) ITIL
3 4 (12.90%) Change Management
3 4 (12.90%) Problem Management
4 1 (3.23%) CRM
4 1 (3.23%) ERP
4 1 (3.23%) Line Management
4 1 (3.23%) Virtual Environments
Programming Languages
1 1 (3.23%) SQL
Qualifications
1 2 (6.45%) Degree
2 1 (3.23%) CCNA
2 1 (3.23%) Cisco Certification
System Software
1 17 (54.84%) Active Directory
2 4 (12.90%) Hyper-V
2 4 (12.90%) Terminal Services
2 4 (12.90%) VMware ESXi
2 4 (12.90%) VMware Infrastructure
2 4 (12.90%) vSphere
Vendors
1 13 (41.94%) Microsoft
2 4 (12.90%) VMware
3 2 (6.45%) Citrix
4 1 (3.23%) Cisco
4 1 (3.23%) Juniper