The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 126 126 150
Rank change year-on-year
0 +24
Permanent jobs requiring a Help Desk Analyst 30 9 6
As % of all permanent IT jobs located in Hertfordshire 1.19% 0.42% 0.23%
As % of the Job Titles category 1.25% 0.45% 0.24%
Number of salaries quoted 27 8 6
Average salary £16,500 £16,250 £26,000
Average salary % change year-on-year
+1.53% -37.50%
90% offered a salary of more than £16,000 £16,000 £23,500
10% offered a salary of more than £24,500 £17,350 £28,000
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
2409 2010 2549
As % of all permanent IT jobs located in Hertfordshire 95.67% 94.37% 96.08%
Number of salaries quoted 2005 1582 2038
Average salary £45,000 £40,000 £41,500
Average salary % change year-on-year
+12.50% -3.61%
90% offered a salary of more than £26,500 £23,500 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
East of England

Help Desk Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Hertfordshire

Help Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Hertfordshire region.

Help Desk Analyst Salary Trend in Hertfordshire

Help Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Hertfordshire region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 8 £22,500 -
Stevenage +1 7 £16,500 +3.12%
Borehamwood - 5 £24,500 -
Letchworth -1 3 £16,000 -3.03%
Hitchin -7 1 £16,500 -
Help Desk Analyst
East of England

Help Desk Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 July 2014, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 34 (58.62%) MS Office
2 28 (48.28%) Windows
3 24 (41.38%) Microsoft
4 20 (34.48%) Active Directory
4 20 (34.48%) Windows Server 2003
5 19 (32.76%) Windows Vista
5 19 (32.76%) Windows Server 2008
6 18 (31.03%) Windows XP
7 14 (24.14%) MS Excel
8 9 (15.52%) TCP/IP
9 8 (13.79%) Lotus
9 8 (13.79%) IBM Notes
10 5 (8.62%) Asset Management
10 5 (8.62%) Windows 7
10 5 (8.62%) MS Exchange
10 5 (8.62%) Service Management
10 5 (8.62%) Legal
11 4 (6.90%) ITIL
12 3 (5.17%) Workflow
12 3 (5.17%) Incident Management
13 2 (3.45%) Document Management
13 2 (3.45%) WorkSite
13 2 (3.45%) McAfee
13 2 (3.45%) Finance
13 2 (3.45%) Law
13 2 (3.45%) VBA
13 2 (3.45%) Citrix
14 1 (1.72%) Avaya
14 1 (1.72%) EPoS
14 1 (1.72%) Chip and PIN

Help Desk Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 July 2014, IT jobs across the Hertfordshire region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (13.79%) IBM Notes
2 5 (8.62%) MS Exchange
3 2 (3.45%) WorkSite
4 1 (1.72%) SharePoint
4 1 (1.72%) Blackberry Enterprise Server
Applications
1 34 (58.62%) MS Office
2 14 (24.14%) MS Excel
Business Applications
1 1 (1.72%) Remedy ITSM
Communications & Networking
1 9 (15.52%) TCP/IP
2 1 (1.72%) VPN
General
1 5 (8.62%) Legal
2 2 (3.45%) Finance
2 2 (3.45%) Law
3 1 (1.72%) Retail
Miscellaneous
1 1 (1.72%) EPoS
1 1 (1.72%) Chip and PIN
1 1 (1.72%) Blackberry
1 1 (1.72%) iPhone
1 1 (1.72%) iPad
Operating Systems
1 28 (48.28%) Windows
2 20 (34.48%) Windows Server 2003
3 19 (32.76%) Windows Vista
3 19 (32.76%) Windows Server 2008
4 18 (31.03%) Windows XP
5 5 (8.62%) Windows 7
Processes & Methodologies
1 5 (8.62%) Asset Management
1 5 (8.62%) Service Management
2 4 (6.90%) ITIL
3 3 (5.17%) Workflow
3 3 (5.17%) Incident Management
4 2 (3.45%) Document Management
5 1 (1.72%) Web Design
5 1 (1.72%) Service Delivery
5 1 (1.72%) ITSM
Programming Languages
1 2 (3.45%) VBA
System Software
1 20 (34.48%) Active Directory
Vendors
1 24 (41.38%) Microsoft
2 8 (13.79%) Lotus
3 2 (3.45%) McAfee
3 2 (3.45%) Citrix
4 1 (1.72%) Avaya
4 1 (1.72%) Remedy
4 1 (1.72%) LANDesk
Hatfield, Hertfordshire
Ocado
Salary: Competitive
Posted: 6 days ago