The statistics below represent IT jobs advertised across the Hertfordshire region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 118 138 111
Rank change year-on-year
+20 -27
Permanent jobs requiring a Help Desk Support 18 16 36
As % of all permanent IT jobs located in Hertfordshire 0.90% 0.66% 1.55%
As % of the Job Titles category 0.93% 0.69% 1.59%
Number of salaries quoted 15 16 26
Median salary £23,000 £20,000 £20,000
Median salary % change year-on-year
+15.00% -
90% offered a salary of more than £20,000 £18,500 £16,500
10% offered a salary of more than £26,000 £29,500 £24,000
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%
Help Desk Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1943 2322 2264
As % of all permanent IT jobs located in Hertfordshire 97.05% 96.47% 97.54%
Number of salaries quoted 1664 2014 1875
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,000 £26,000 £25,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in Hertfordshire

Help Desk Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Hertfordshire region.

Help Desk Support Salary Trend in Hertfordshire

Help Desk Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Hertfordshire region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +13 4 £26,000 +18.18%
Stevenage +1 2 £20,000 +2.56%
Letchworth -8 1 £18,000 -20.00%
Rickmansworth - 1 £26,000 -
Help Desk Support
East of England

Help Desk Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 25 September 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Help Desk Support in the job title.

1 25 (89.29%) MS Office
2 24 (85.71%) Windows
3 18 (64.29%) Active Directory
4 16 (57.14%) Microsoft
5 15 (53.57%) WAN
6 11 (39.29%) MS Excel
7 10 (35.71%) Citrix
8 6 (21.43%) Windows 7
9 5 (17.86%) Windows Server 2008
9 5 (17.86%) Ticket Management
9 5 (17.86%) Service Delivery
9 5 (17.86%) Document Management
9 5 (17.86%) Windows Vista
9 5 (17.86%) TCP/IP
9 5 (17.86%) ITIL
9 5 (17.86%) Windows Server
9 5 (17.86%) Case Management
10 4 (14.29%) ITIL Certification
10 4 (14.29%) Process Improvement
11 3 (10.71%) Windows Server 2003
11 3 (10.71%) MCP
11 3 (10.71%) Microsoft Certification
12 2 (7.14%) MS Exchange
12 2 (7.14%) Thin Client
12 2 (7.14%) Terminal Services
12 2 (7.14%) Windows 8
12 2 (7.14%) vSphere
12 2 (7.14%) VMware ESXi
12 2 (7.14%) Hyper-V
12 2 (7.14%) Windows 10

Help Desk Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) MS Exchange
2 1 (3.57%) Skype for Business
Applications
1 25 (89.29%) MS Office
2 11 (39.29%) MS Excel
3 1 (3.57%) MS PowerPoint
3 1 (3.57%) MS Project
3 1 (3.57%) MS Visio
Communications & Networking
1 15 (53.57%) WAN
2 5 (17.86%) TCP/IP
3 1 (3.57%) Broadband
3 1 (3.57%) Firewall
3 1 (3.57%) Internet
3 1 (3.57%) PBX
3 1 (3.57%) Unified Communications
3 1 (3.57%) VoIP
3 1 (3.57%) VPN
General
1 1 (3.57%) Finance
1 1 (3.57%) Telecoms
Miscellaneous
1 2 (7.14%) Fat Client
1 2 (7.14%) Thin Client
2 1 (3.57%) Computer Science
2 1 (3.57%) Driving Licence
Operating Systems
1 24 (85.71%) Windows
2 6 (21.43%) Windows 7
3 5 (17.86%) Windows Server
3 5 (17.86%) Windows Server 2008
3 5 (17.86%) Windows Vista
4 3 (10.71%) Windows Server 2003
5 2 (7.14%) Windows 10
5 2 (7.14%) Windows 8
6 1 (3.57%) Linux
6 1 (3.57%) Windows 2000
6 1 (3.57%) Windows XP
Processes & Methodologies
1 5 (17.86%) Case Management
1 5 (17.86%) Document Management
1 5 (17.86%) ITIL
1 5 (17.86%) Service Delivery
1 5 (17.86%) Ticket Management
2 4 (14.29%) Process Improvement
3 2 (7.14%) Change Management
3 2 (7.14%) Virtual Environments
4 1 (3.57%) ITIL V3
4 1 (3.57%) Service Management
Qualifications
1 4 (14.29%) ITIL Certification
2 3 (10.71%) MCP
2 3 (10.71%) Microsoft Certification
3 1 (3.57%) Degree
System Software
1 18 (64.29%) Active Directory
2 2 (7.14%) Hyper-V
2 2 (7.14%) Terminal Services
2 2 (7.14%) VMware ESXi
2 2 (7.14%) VMware Infrastructure
2 2 (7.14%) vSphere
Vendors
1 16 (57.14%) Microsoft
2 10 (35.71%) Citrix
3 2 (7.14%) VMware
4 1 (3.57%) Cognizant
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £17000 - £20000 per annum + benefits
Posted: 6 days ago
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: 2 days ago