The first table below looks at the demand for SLA skills in IT jobs advertised for the Highlands region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Highlands region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 9 1 4
Rank change year-on-year
-8 +3
Permanent jobs citing SLA 11 14 2
As % of all permanent IT jobs located in the Highlands 27.50% 43.75% 18.18%
As % of the Quality Assurance & Compliance category 100.00% 100.00% 100.00%
Number of salaries quoted 0 5 2
Average salary - £34,000 £22,500
Average salary % change year-on-year
- +51.11%
UK excluding London average salary £36,000 £36,000 £36,000
All Quality Assurance & Compliance
Highlands
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11 14 2
As % of all permanent IT jobs located in the Highlands 27.50% 43.75% 18.18%
Number of salaries quoted 0 5 2
Average salary - £34,000 £22,500
Average salary % change year-on-year
- +51.11%
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
Scotland

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Highlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

Highlands SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Highlands region.

Highlands SLA Salary Trend

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Highlands region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Inverness -8 8 - -
SLA
Scotland

SLA
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Highlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 8 (50.00%) Windows
1 8 (50.00%) Windows Server 2003
1 8 (50.00%) Windows Server 2008
2 6 (37.50%) SC Cleared
2 6 (37.50%) Security Cleared
3 5 (31.25%) Active Directory
3 5 (31.25%) VB
3 5 (31.25%) Service Delivery
3 5 (31.25%) Advertising
3 5 (31.25%) Incident Management
4 3 (18.75%) Windows Vista
4 3 (18.75%) Fujitsu
4 3 (18.75%) WSUS
4 3 (18.75%) Problem Management
4 3 (18.75%) SCCM
4 3 (18.75%) IBM Mainframe
4 3 (18.75%) Tandem
4 3 (18.75%) Asset Management
4 3 (18.75%) Publishing
4 3 (18.75%) ITIL
4 3 (18.75%) UNIX
4 3 (18.75%) IBM
4 3 (18.75%) Microsoft
4 3 (18.75%) MS Excel
4 3 (18.75%) Windows XP
4 3 (18.75%) Systems Management Server (SMS)
4 3 (18.75%) MSI
4 3 (18.75%) Mainframe
4 3 (18.75%) HP
4 3 (18.75%) MVS

SLA
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Highlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.250%) MS Exchange
Applications
1 3 (18.75%) MS Excel
Development Applications
1 3 (18.75%) MSI
General
1 5 (31.25%) Advertising
2 3 (18.75%) Publishing
Job Titles
1 5 (31.25%) Administrator
2 3 (18.75%) Server Support
2 3 (18.75%) Support Engineer
2 3 (18.75%) SCCM Engineer
3 2 (12.50%) Server Technician
3 2 (12.50%) Support Technician
3 2 (12.50%) Desktop Support
3 2 (12.50%) Desktop Support Engineer
3 2 (12.50%) Desktop Engineer
3 2 (12.50%) Server Support Technician
4 1 (6.250%) Trainee Analyst
4 1 (6.250%) Trainee
4 1 (6.250%) Server Engineer
4 1 (6.250%) Server Support Engineer
4 1 (6.250%) Analyst
4 1 (6.250%) Support Analyst
4 1 (6.250%) 1st Line Support
4 1 (6.250%) Trainee Support Analyst
Miscellaneous
1 3 (18.75%) IBM Mainframe
1 3 (18.75%) Tandem
1 3 (18.75%) Mainframe
Operating Systems
1 8 (50.00%) Windows
1 8 (50.00%) Windows Server 2003
1 8 (50.00%) Windows Server 2008
2 3 (18.75%) Windows Vista
2 3 (18.75%) UNIX
2 3 (18.75%) Windows XP
2 3 (18.75%) MVS
2 3 (18.75%) Windows 7
Processes & Methodologies
1 5 (31.25%) Service Delivery
1 5 (31.25%) Incident Management
2 3 (18.75%) Problem Management
2 3 (18.75%) Asset Management
2 3 (18.75%) ITIL
2 3 (18.75%) Change Control
Programming Languages
1 5 (31.25%) VB
Qualifications
1 6 (37.50%) SC Cleared
1 6 (37.50%) Security Cleared
System Software
1 5 (31.25%) Active Directory
Systems Management
1 3 (18.75%) WSUS
1 3 (18.75%) SCCM
1 3 (18.75%) Systems Management Server (SMS)
Vendors
1 3 (18.75%) Fujitsu
1 3 (18.75%) IBM
1 3 (18.75%) Microsoft
1 3 (18.75%) HP