The table below looks at the statistics for SLA skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 99 98 75
Rank change year-on-year
-1 -23
Permanent jobs citing SLA 42 67 93
As % of all permanent IT jobs located in Scotland 1.77% 2.16% 2.92%
As % of the Quality Assurance & Compliance category 22.46% 20.00% 29.34%
Number of salaries quoted 35 25 57
Median salary £31,000 £30,000 £34,000
Median salary % change year-on-year
+3.33% -11.76%
90% offered a salary of more than £21,250 £20,500 £27,400
10% offered a salary of more than £48,500 £47,500 £44,400
UK excluding London median salary £35,000 £36,500 £33,000
% change year-on-year
-4.10% +10.60%
SLA
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Scotland region.

Quality Assurance & Compliance Category
Scotland
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
187 335 317
As % of all permanent IT jobs located in Scotland 7.88% 10.80% 9.97%
Number of salaries quoted 120 194 206
Median salary £41,421 £45,000 £38,500
Median salary % change year-on-year
-7.95% +16.88%
90% offered a salary of more than £27,500 £31,500 £28,000
10% offered a salary of more than £60,000 £64,000 £57,500
UK excluding London median salary £44,619 £44,000 £41,500
% change year-on-year
+1.40% +6.02%

SLA
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Scotland

SLA
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Scotland region.

SLA Salary Trend in Scotland

SLA
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing SLA across the Scotland region over the 3 months to 7 December 2016.

SLA Salary Histogram in Scotland

SLA
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Scotland region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +4 19 £33,000 +10.00% 4
Edinburgh +13 14 £32,000 -5.18% 5
Moray 0 1 - -
Perth and Kinross - 1 £18,000 -
Scottish Borders - 1 £21,500 - 1
South Lanarkshire - 1 £27,500 -
SLA
UK

SLA
Top 30 Related IT Skills in Scotland

For the 6 months to 7 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for SLA.

1 40 (35.71%) Windows
2 37 (33.04%) Microsoft
3 34 (30.36%) ITIL
4 31 (27.68%) Windows Server
5 28 (25.00%) Active Directory
6 27 (24.11%) Service Delivery
7 26 (23.21%) VMware
8 25 (22.32%) Finance
9 23 (20.54%) VMware Infrastructure
10 22 (19.64%) Windows Server 2008
10 22 (19.64%) Firewall
11 21 (18.75%) MS Excel
12 20 (17.86%) Cisco
13 19 (16.96%) Analytical Skills
14 18 (16.07%) MS Exchange
15 17 (15.18%) VoIP
15 17 (15.18%) Service Management
16 16 (14.29%) MS Office
16 16 (14.29%) Line Management
17 15 (13.39%) Linux
18 14 (12.50%) Unix
19 13 (11.61%) SQL
19 13 (11.61%) Oracle
19 13 (11.61%) Cisco Certification
19 13 (11.61%) Windows Server 2012
20 12 (10.71%) CCNP
20 12 (10.71%) Degree
21 11 (9.82%) Hyper-V
21 11 (9.82%) Change Management
21 11 (9.82%) Continuous Improvement

SLA
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (16.07%) MS Exchange
2 3 (2.68%) Exchange Server 2013
2 3 (2.68%) IIS
3 2 (1.79%) Exchange Server 2003
3 2 (1.79%) SharePoint
4 1 (0.89%) Apache
4 1 (0.89%) Exchange Server 2007
4 1 (0.89%) Exchange Server 2010
4 1 (0.89%) IBM Domino
4 1 (0.89%) IBM Notes
Applications
1 21 (18.75%) MS Excel
2 16 (14.29%) MS Office
3 5 (4.46%) MS PowerPoint
3 5 (4.46%) MS Visio
Business Applications
1 1 (0.89%) Dynamics AX
1 1 (0.89%) Dynamics CRM
1 1 (0.89%) Oracle ERP
1 1 (0.89%) PeopleSoft HCM
1 1 (0.89%) Remedy ITSM
Cloud Services
1 4 (3.57%) Office 365
2 3 (2.68%) Microsoft Azure
3 2 (1.79%) Cloud Computing
4 1 (0.89%) Amazon AWS
4 1 (0.89%) GitHub
4 1 (0.89%) SaaS
4 1 (0.89%) Slack
Communications & Networking
1 22 (19.64%) Firewall
2 17 (15.18%) VoIP
3 9 (8.04%) Ethernet
3 9 (8.04%) Network Security
3 9 (8.04%) TCP/IP
3 9 (8.04%) VPN
4 8 (7.14%) CTI
4 8 (7.14%) DNS
4 8 (7.14%) LAN
5 7 (6.25%) DHCP
5 7 (6.25%) SAN
5 7 (6.25%) WAN
6 6 (5.36%) BGP
7 5 (4.46%) EIGRP
8 3 (2.68%) Cisco ASA
8 3 (2.68%) MPLS
8 3 (2.68%) Wireless
9 2 (1.79%) Cisco PIX
9 2 (1.79%) IPsec
9 2 (1.79%) Wi-Fi
Database & Business Intelligence
1 8 (7.14%) Oracle Database
2 4 (3.57%) SQL Server
3 3 (2.68%) RDBMS
3 3 (2.68%) Relational Database
4 1 (0.89%) BusinessObjects
4 1 (0.89%) MS Access
4 1 (0.89%) MySQL
Development Applications
1 8 (7.14%) Eclipse
2 3 (2.68%) JIRA
3 1 (0.89%) Travis CI
General
1 25 (22.32%) Finance
2 9 (8.04%) Telecoms
3 5 (4.46%) Banking
3 5 (4.46%) Retail
4 3 (2.68%) Back Office
4 3 (2.68%) Billing
5 2 (1.79%) Local Government
5 2 (1.79%) Military
5 2 (1.79%) Pharmaceutical
6 1 (0.89%) Financial Institution
6 1 (0.89%) Legal
Job Titles
1 20 (17.86%) Analyst
2 17 (15.18%) Service Manager
3 12 (10.71%) Support Engineer
4 11 (9.82%) Infrastructure Engineer
5 9 (8.04%) Support Specialist
6 8 (7.14%) 2nd Line Support
6 8 (7.14%) Field Engineer
6 8 (7.14%) Genesys Specialist
6 8 (7.14%) Service Desk Manager
7 7 (6.25%) Support Analyst
8 6 (5.36%) 2nd Line Engineer
8 6 (5.36%) 2nd Line Support Engineer
8 6 (5.36%) Delivery Manager
8 6 (5.36%) IT Manager
8 6 (5.36%) ITIL Manager
8 6 (5.36%) ITIL Service Manager
8 6 (5.36%) Network Engineer
8 6 (5.36%) Service Analyst
8 6 (5.36%) Services Delivery Manager
9 5 (4.46%) Field Service Engineer
Libraries, Frameworks & Software Standards
1 8 (7.14%) VXML
2 2 (1.79%) .NET
3 1 (0.89%) CGI
3 1 (0.89%) XML
Miscellaneous
1 19 (16.96%) Analytical Skills
2 9 (8.04%) IVR
3 6 (5.36%) Data Centre
4 4 (3.57%) Driving Licence
5 2 (1.79%) Clustering
5 2 (1.79%) EPoS
5 2 (1.79%) Graphic Design
5 2 (1.79%) Mainframe
5 2 (1.79%) Management Information System
5 2 (1.79%) Virtual Team
6 1 (0.89%) Chip and PIN
6 1 (0.89%) Client/Server
6 1 (0.89%) Cyber Attack
6 1 (0.89%) Enterprise Storage
6 1 (0.89%) iPad
6 1 (0.89%) iPhone
Operating Systems
1 40 (35.71%) Windows
2 31 (27.68%) Windows Server
3 22 (19.64%) Windows Server 2008
4 15 (13.39%) Linux
5 14 (12.50%) Unix
6 13 (11.61%) Windows Server 2012
7 6 (5.36%) Windows Vista
7 6 (5.36%) Windows XP
8 5 (4.46%) Windows 2000 Server
8 5 (4.46%) Windows Server 2003
9 3 (2.68%) Windows 7
9 3 (2.68%) Windows 8
10 2 (1.79%) Windows 10
11 1 (0.89%) Apple iOS
11 1 (0.89%) CentOS
11 1 (0.89%) Red Hat Enterprise Linux
11 1 (0.89%) SUSE
11 1 (0.89%) Ubuntu
Processes & Methodologies
1 34 (30.36%) ITIL
2 27 (24.11%) Service Delivery
3 17 (15.18%) Service Management
4 16 (14.29%) Line Management
5 11 (9.82%) Change Management
5 11 (9.82%) Coaching
5 11 (9.82%) Continuous Improvement
6 10 (8.93%) ITIL V3
7 8 (7.14%) Business Continuity
7 8 (7.14%) Trend Analysis
8 7 (6.25%) Disaster Recovery
8 7 (6.25%) Load Balancing
9 6 (5.36%) Mentoring
9 6 (5.36%) Time Management
10 5 (4.46%) Project Management
10 5 (4.46%) SDLC
11 4 (3.57%) CRM
11 4 (3.57%) Data Protection
11 4 (3.57%) Process Improvement
11 4 (3.57%) Supplier Management
Programming Languages
1 13 (11.61%) SQL
2 5 (4.46%) PowerShell
3 2 (1.79%) VB
3 2 (1.79%) VBScript
4 1 (0.89%) Bash Shell
4 1 (0.89%) JavaScript
4 1 (0.89%) PL/SQL
4 1 (0.89%) Ruby
4 1 (0.89%) X++
Qualifications
1 13 (11.61%) Cisco Certification
2 12 (10.71%) CCNP
2 12 (10.71%) Degree
3 9 (8.04%) CCNA
3 9 (8.04%) ITIL Certification
4 5 (4.46%) Microsoft Certification
5 4 (3.57%) MCSE
6 3 (2.68%) MCP
7 2 (1.79%) HND
7 2 (1.79%) MCSA
7 2 (1.79%) SC Cleared
7 2 (1.79%) Security Cleared
8 1 (0.89%) DBS Check
8 1 (0.89%) GNVQ
8 1 (0.89%) HNC
8 1 (0.89%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (5.36%) ISO/IEC 27001
2 1 (0.89%) QA
2 1 (0.89%) Sarbanes-Oxley
System Software
1 28 (25.00%) Active Directory
2 23 (20.54%) VMware Infrastructure
3 11 (9.82%) Hyper-V
4 5 (4.46%) Firmware
4 5 (4.46%) vSphere
5 3 (2.68%) ISA Server
6 2 (1.79%) VMware ESX
7 1 (0.89%) Docker
7 1 (0.89%) Virtual Machines
7 1 (0.89%) XenApp
7 1 (0.89%) XenServer
Systems Management
1 5 (4.46%) SCCM
2 3 (2.68%) SCOM
3 2 (1.79%) Backup Exec
3 2 (1.79%) FortiGate
4 1 (0.89%) Microsoft Clustering
4 1 (0.89%) Nagios
4 1 (0.89%) Norton AntiVirus
4 1 (0.89%) Puppet
Vendors
1 37 (33.04%) Microsoft
2 26 (23.21%) VMware
3 20 (17.86%) Cisco
4 13 (11.61%) Oracle
5 10 (8.93%) CheckPoint
6 8 (7.14%) Genesys
7 5 (4.46%) Alcatel-Lucent
7 5 (4.46%) Ciena
7 5 (4.46%) Huawei
7 5 (4.46%) Nokia
7 5 (4.46%) Tellabs
8 4 (3.57%) Citrix
9 3 (2.68%) Atlassian
9 3 (2.68%) F5
10 2 (1.79%) Aruba
10 2 (1.79%) Fortinet
10 2 (1.79%) IBM
10 2 (1.79%) Juniper
10 2 (1.79%) Remedy
10 2 (1.79%) Xerox
Glasgow, Lanarkshire
Cathcart Associates Ltd
Posted: 3 hours ago
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £28000.00 - £35000.00 per annum
Posted: 7 days ago
Edinburgh, Midlothian
Net Talent
Posted: Yesterday
Glasgow, Lanarkshire
Leidos
Posted: 6 days ago
Scottish Borders
Cathcart Associates
Salary: £18000 - £25000 per annum
Posted: 12 days ago
Edinburgh
Call Centre Associates
Posted: 8 days ago
Scotland
CPS Group Limited
Salary: £20000 - £22500 per annum + Company Van, Pension, Training
Posted: 13 days ago
Edinburgh
Recruitment Genius Ltd
Salary: £15000 - £25000 per annum
Posted: 14 days ago
Glasgow
Recruitment Revolution Limited
Salary: £50,000 - £65,000 DOE + Company Benefits Package
Posted: 20 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: DOE
Posted: 27 days ago