SLA Jobs in Scotland
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for SLA skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Scotland region.

Location
 3 months to
22 May 2013		 Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 83 77 107
Rank change year-on-year
-6 +30
Permanent jobs citing SLA 75 83 49
As % of all permanent IT jobs located in Scotland 2.350% 2.371% 1.433%
As % of the Quality Assurance & Compliance category 30.24% 38.25% 15.91%
Number of salaries quoted 41 43 33
Average salary £35,000 £45,000 £40,000
Average salary % change year-on-year
-22.22% +12.50%
90% offered a salary of more than £24,000 £27,500 £21,100
10% offered a salary of more than £50,000 £55,000 £57,000
UK excluding London average salary £35,000 £36,000 £35,944
% change year-on-year
-2.77% +0.15%
All Quality Assurance & Compliance
Scotland
Permanent IT job ads with a match in the
Quality Assurance & Compliance category		 248 217 308
As % of all permanent IT jobs located in Scotland 7.772% 6.200% 9.008%
Number of salaries quoted 132 146 229
Average salary £40,000 £45,000 £45,000
Average salary % change year-on-year
-11.11% -
90% offered a salary of more than £25,200 £28,500 £37,000
10% offered a salary of more than £60,000 £58,000 £57,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
UK

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Scotland region as a proportion of the total demand within the Quality Assurance & Compliance category.

Scotland SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Scotland region.

Scotland SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Scotland region over the 3 months to 22 May 2013.

Scotland SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Scotland region over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Glasgow -10 22 £40,000 +45.45%
Edinburgh -16 20 £26,000 -52.72%
Aberdeen +13 15 £40,000 -11.11%
Highlands -8 11 - -
Renfrewshire +13 3 - -
Stirling - 2 £28,250 -
SLA
UK

SLA
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Scotland region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 59 (40.41%) ITIL
1 59 (40.41%) Windows
2 48 (32.88%) SQL
3 44 (30.14%) Microsoft
4 42 (28.77%) Service Delivery
5 37 (25.34%) Windows Server 2008
6 36 (24.66%) Windows Server 2003
7 35 (23.97%) UNIX
8 34 (23.29%) Finance
9 30 (20.55%) Active Directory
10 27 (18.49%) Oracle
10 27 (18.49%) SQL Server
11 26 (17.81%) VMware
12 24 (16.44%) SCCM
13 23 (15.75%) VMware Infrastructure
13 23 (15.75%) MS Office
14 22 (15.07%) MS Excel
15 19 (13.01%) Citrix
15 19 (13.01%) Incident Management
16 17 (11.64%) Linux
16 17 (11.64%) IIS
17 16 (10.96%) MS Exchange
18 15 (10.27%) CommVault
18 15 (10.27%) Degree
19 14 (9.589%) Windows XP
19 14 (9.589%) DNS
20 13 (8.904%) Java
20 13 (8.904%) SAN
20 13 (8.904%) WSUS
20 13 (8.904%) SC Cleared

SLA
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Scotland region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 7 (4.795%) .NET
1 7 (4.795%) ASP.NET
2 6 (4.110%) WebSphere
2 6 (4.110%) CSS
2 6 (4.110%) HTML
3 5 (3.425%) jQuery
3 5 (3.425%) Ajax
4 3 (2.055%) ASP
4 3 (2.055%) Web Services
4 3 (2.055%) XML
5 1 (0.685%) Application Packaging
5 1 (0.685%) WSE
5 1 (0.685%) ADO.NET Entity Framework
5 1 (0.685%) REST
5 1 (0.685%) DHTML
5 1 (0.685%) SOAP
5 1 (0.685%) OLE
5 1 (0.685%) Middleware
5 1 (0.685%) .NET Framework
5 1 (0.685%) NHibernate
Application Platforms
1 17 (11.64%) IIS
2 16 (10.96%) MS Exchange
3 8 (5.479%) SharePoint
3 8 (5.479%) Site Server
3 8 (5.479%) Exchange Server 2007
4 7 (4.795%) Lotus Notes
5 4 (2.740%) Exchange Server 2003
5 4 (2.740%) SharePoint 2010
6 2 (1.370%) CICS
6 2 (1.370%) Apache
6 2 (1.370%) Tomcat
6 2 (1.370%) SAS
6 2 (1.370%) Exchange Server 2010
7 1 (0.685%) Amazon AWS
7 1 (0.685%) WebLogic
Applications
1 23 (15.75%) MS Office
2 22 (15.07%) MS Excel
3 7 (4.795%) MS PowerPoint
4 6 (4.110%) MS Visio
5 2 (1.370%) MS Project
6 1 (0.685%) Google Apps
Business Applications
1 2 (1.370%) BusinessWorks
2 1 (0.685%) Movex
Communications & Networking
1 14 (9.589%) DNS
2 13 (8.904%) SAN
3 6 (4.110%) DHCP
4 4 (2.740%) VoIP
5 2 (1.370%) Internet
5 2 (1.370%) LAN
5 2 (1.370%) SMS
5 2 (1.370%) WAN
5 2 (1.370%) SMTP
5 2 (1.370%) TCP/IP
5 2 (1.370%) SNA
6 1 (0.685%) Network Security
6 1 (0.685%) NAS
6 1 (0.685%) VSAT
6 1 (0.685%) VPN
6 1 (0.685%) HTTP
6 1 (0.685%) Wireless
6 1 (0.685%) Firewall
6 1 (0.685%) IP Telephony
Database & Business Intelligence
1 27 (18.49%) SQL Server
2 10 (6.849%) RDBMS
3 7 (4.795%) DB2
3 7 (4.795%) Data Warehouse
4 6 (4.110%) MySQL
5 5 (3.425%) GIS
6 2 (1.370%) DataStage
6 2 (1.370%) SQL Server 2000
7 1 (0.685%) Oracle 11g
7 1 (0.685%) SQL Server 2008
7 1 (0.685%) Oracle 8/8i
7 1 (0.685%) SQL Server 2005
Development Applications
1 3 (2.055%) MSI
2 1 (0.685%) ClearCase
General
1 34 (23.29%) Finance
2 12 (8.219%) Telecoms
3 6 (4.110%) Banking
3 6 (4.110%) Retail
4 5 (3.425%) Advertising
4 5 (3.425%) Investment Banking
5 4 (2.740%) Publishing
6 1 (0.685%) Retail Banking
6 1 (0.685%) Local Government
6 1 (0.685%) Billing
Job Titles
1 38 (26.03%) Analyst
2 31 (21.23%) Support Analyst
3 25 (17.12%) Applications Support
4 19 (13.01%) Support Engineer
5 17 (11.64%) Applications Support Analyst
6 11 (7.534%) Team Leader
6 11 (7.534%) Consultant
7 10 (6.849%) Technical Consultant
8 9 (6.164%) Service Manager
9 8 (5.479%) IT Consultant
10 7 (4.795%) Developer
11 6 (4.110%) Desktop Engineer
11 6 (4.110%) Infrastructure Support Analyst
11 6 (4.110%) Service Desk Manager
11 6 (4.110%) Administrator
11 6 (4.110%) Infrastructure Analyst
11 6 (4.110%) Desktop Support
11 6 (4.110%) Service Desk Team Leader
12 5 (3.425%) Software Developer
12 5 (3.425%) Deskside Support
Miscellaneous
1 6 (4.110%) Blackberry
2 5 (3.425%) Mainframe
2 5 (3.425%) Clustering
3 3 (2.055%) Computer Science
3 3 (2.055%) IBM Mainframe
3 3 (2.055%) Management Information System
3 3 (2.055%) Tandem
4 2 (1.370%) Symmetrix
4 2 (1.370%) Symmetrix DMX
5 1 (0.685%) Video Conferencing
5 1 (0.685%) FMCG
5 1 (0.685%) Social Media
5 1 (0.685%) Open Source
5 1 (0.685%) iPad
5 1 (0.685%) Cloud Computing
5 1 (0.685%) N-Tier
5 1 (0.685%) Firmware
5 1 (0.685%) Informatics
5 1 (0.685%) Mathematics
5 1 (0.685%) Web 2.0
Operating Systems
1 59 (40.41%) Windows
2 37 (25.34%) Windows Server 2008
3 36 (24.66%) Windows Server 2003
4 35 (23.97%) UNIX
5 17 (11.64%) Linux
6 14 (9.589%) Windows XP
7 13 (8.904%) Windows 7
8 4 (2.740%) Windows Vista
9 3 (2.055%) Solaris
9 3 (2.055%) MVS
10 2 (1.370%) zOS
11 1 (0.685%) Windows 2000 Server
11 1 (0.685%) Mac OS
11 1 (0.685%) AIX
Processes & Methodologies
1 59 (40.41%) ITIL
2 42 (28.77%) Service Delivery
3 19 (13.01%) Incident Management
4 12 (8.219%) Time Management
5 10 (6.849%) Problem Management
6 9 (6.164%) Performance Management
6 9 (6.164%) Continuous Improvement
6 9 (6.164%) Business Intelligence
6 9 (6.164%) ETL
7 8 (5.479%) Project Management
8 7 (4.795%) ITIL V2
8 7 (4.795%) Change Management
8 7 (4.795%) Asset Management
9 6 (4.110%) Business Analysis
9 6 (4.110%) ERP
10 5 (3.425%) ITIL V3
10 5 (3.425%) Change Control
10 5 (3.425%) Logistics
11 4 (2.740%) Business Continuity
11 4 (2.740%) Service Desk Management
Programming Languages
1 48 (32.88%) SQL
2 13 (8.904%) Java
3 9 (6.164%) C#
3 9 (6.164%) Perl
4 8 (5.479%) PHP
5 7 (4.795%) VB
6 6 (4.110%) JavaScript
7 3 (2.055%) Shell Script
8 2 (1.370%) Assembly Language
8 2 (1.370%) REXX
8 2 (1.370%) VB.NET
9 1 (0.685%) Bash shell
9 1 (0.685%) PL/SQL
9 1 (0.685%) Delphi
9 1 (0.685%) Korn
Qualifications
1 15 (10.27%) Degree
2 13 (8.904%) SC Cleared
2 13 (8.904%) Security Cleared
3 9 (6.164%) Microsoft Certification
4 8 (5.479%) ITIL Certification
5 5 (3.425%) MCSA
6 4 (2.740%) MCSE
7 3 (2.055%) MCTS
8 2 (1.370%) MCITP
9 1 (0.685%) CCNP
9 1 (0.685%) CCNA
9 1 (0.685%) ISEB
9 1 (0.685%) Cisco Certification
9 1 (0.685%) PRINCE2 Certification
9 1 (0.685%) CCVP
9 1 (0.685%) ISEB Practitioner
Quality Assurance & Compliance
1 1 (0.685%) QA
1 1 (0.685%) ISO 9001
System Software
1 30 (20.55%) Active Directory
2 23 (15.75%) VMware Infrastructure
3 7 (4.795%) XenApp
4 6 (4.110%) vSphere
5 5 (3.425%) Hyper-V
6 3 (2.055%) Citrix Presentation Server
7 2 (1.370%) RACF
8 1 (0.685%) Forefront TMG
8 1 (0.685%) Veritas Volume Manager
8 1 (0.685%) ISA Server
8 1 (0.685%) Terminal Services
8 1 (0.685%) Microsoft App-V
8 1 (0.685%) VMware ESX
8 1 (0.685%) Samba
Systems Management
1 24 (16.44%) SCCM
2 13 (8.904%) WSUS
3 8 (5.479%) SCOM
4 5 (3.425%) Systems Management Server (SMS)
5 3 (2.055%) DameWare
6 2 (1.370%) Backup Exec
6 2 (1.370%) MOM
7 1 (0.685%) EMC NetWorker
7 1 (0.685%) HP Data Protector
7 1 (0.685%) Tivoli
7 1 (0.685%) Tivoli Storage Manager
7 1 (0.685%) Legato
7 1 (0.685%) NetBackup
Vendors
1 44 (30.14%) Microsoft
2 27 (18.49%) Oracle
3 26 (17.81%) VMware
4 19 (13.01%) Citrix
5 15 (10.27%) CommVault
6 8 (5.479%) HP
6 8 (5.479%) Fujitsu
7 7 (4.795%) Lotus
7 7 (4.795%) Cisco
8 6 (4.110%) Netezza
8 6 (4.110%) Ab Initio
8 6 (4.110%) EMC
8 6 (4.110%) Informatica
8 6 (4.110%) Apple
8 6 (4.110%) Postini
9 5 (3.425%) Sybase
10 3 (2.055%) NetApp
10 3 (2.055%) IBM
10 3 (2.055%) Juniper
10 3 (2.055%) Brocade
Support / Service Delivery- Team Lead
Aberdeen, Scotland
Cathcart Associates are working with one of Scotland's most prestigious companies to recruit a Service Delivery Team lead for a permanent position in their Aberdeen office... Key...
Cathcart Associates
Salary: £25000 - £33000 per annum + Excellent Benefits
Posted: 3 May 2013
Support / Service Delivery- Team Lead
Aberdeen, Scotland
Cathcart Associates are working with one of Scotland's most prestigious companies to recruit a Service Delivery Team lead for a permanent position in their Aberdeen office... Key...
Cathcart Associates
Salary: £26000 - £30000 per annum + Excellent Benefits
Posted: 2 May 2013
Service Desk Analyst (1st & 2nd line,Support,Windows,AD,XP
Glasgow, Scotland
1st & 2nd line, Support, Windows, AD, XP, SCCM, VMWare, Helpdesk, Office, Laptops, PC's)Large organisation is looking for a Service Desk Analyst to work in their London...
Streamline IT Recruitment
Salary: £22000 - £25500 per annum + Bens
Posted: 21 May 2013
Service Desk Analyst (1st & 2nd line,Support,Windows,AD,XP
Glasgow, Lanarkshire
1st & 2nd line, Support, Windows, AD, XP, SCCM, VMWare, Helpdesk, Office, Laptops, PC's) Large organisation is looking for a Service Desk Analyst to work in their London...
Streamline Connections
Salary: £22000 - £25500 per annum + Bens
Posted: 21 May 2013
2nd Level Support Team Leader
Edinburgh, Midlothian
You will have excellent working knowledge of Microsoft, Citrix and VMWare and will ideally hold Microsoft certifications, although these aren't essential... Any experience of Symantec Backup Exec...
Bluefire Consulting
Salary: £35000 - £40000 per annum + Benefits
Posted: 17 May 2013
2nd Level Support Team Leader
Edinburgh, Scotland
You will have excellent working knowledge of Microsoft, Citrix and VMWare and will ideally hold Microsoft certifications, although these aren't essential... Any experience of Symantec Backup Exec...
Bluefire Consulting
Salary: £35000 - £40000 per annum + Benefits
Posted: 18 May 2013
Technical Architect - Microsoft Exchange / Active Directory
Aberdeen, Scotland
As a Microsoft AD Technical Architect, you'll team with some of the best minds in the oil & gas industry to create innovative high quality server and network...
Harvey Nash Consulting (Scotland) Limited
Salary: £55000 - £70000 per annum + Excellent benefits package
Posted: 30 April 2013
Technical Service Desk- Team Leader
Glasgow, Scotland
Key Responsibilities: ** Manage all Support incidents and maintain ownership of all outstanding support incidents on a daily basis ** Responsible for innovation and Leading the Service Desk team ** Initial...
Cathcart Associates
Salary: £25000 - £33000 per annum + Excellent Benefits
Posted: 15 May 2013
Technical Support Engineer - Leading UK Managed IT Services Provider
Edinburgh & Lothians
Provision & modification of new and existing services including (but not exclusive to) Internet access, domains, web space and e-mail services etc... Key Outcome Measurements: > Tickets responded to...
RecruitmentRevolution.com Limited
Salary: Competitive Salary + Benefits
Posted: 20 May 2013
1st Line Support - Helpdesk Analyst
Dundee, Scotland
This is an excellent opportunity for graduates looking for their first/second role in IT with excellent prospects for career development and progression within the company.Key responsibilities:-...
Salary: £18000 - £21000 per annum
Posted: 21 May 2013
Graduate / Mid-level Linux Support Engineer x2 (NEW ROLE)
Glasgow, Lanarkshire
Graduate / Mid-level Linux Support Engineer x2 (NEW ROLE) My reputable client based in Glasgow is looking to hire 2 aspiring Graduates / Junior System Engineers during a period...
Redrock Consulting Ltd
Salary: £18000 - £27000 per annum + Excellent benefits and career progression
Posted: 20 May 2013
Project Support Officer
Stirling, Scotland
o Review and quality check all Weekly Project reports issued to the client o Compile a High Level Weekly report o Coordinate the completion of Project Closedown Reports...
Capita Resourcing
Salary: £23000 - £25000 per annum
Posted: 18 May 2013
Project Support Officer
Stirlingshire
o Review and quality check all Weekly Project reports issued to the client o Compile a High Level Weekly report o Coordinate the completion of Project Closedown Reports...
Capita Resourcing - Jobs at Capita
Salary: £23000 - £25000 per annum
Posted: 17 May 2013
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Last Updated Wednesday 22 May 2013
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