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This section looks at the demand for Service Level Agreement (SLA) skills within the Scotland region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 25 Jul 2008Same period last year
Rank7192
Rank change on same period last yearUp+21
Matching permanent IT job ads9697
As % of all UK permanent IT job ads sampled0.051 %0.040 %
As % of the category below40.68 %33.11 %
Salaries quoted7842
Average minimum salary£32,923£27,976
Average salary£35,359£29,875
% change on same period last year+18.35 %
Average maximum salary£37,795£31,774
UK excluding London average salary£33,763£35,624
% change on same period last year-5.22 %
Scotland IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
Scotland
Matching permanent IT job ads236293
As % of all UK permanent IT job ads sampled0.125 %0.120 %
Salaries quoted160171
Average minimum salary£34,870£33,104
Average salary£37,469£34,957
% change on same period last year+7.18 %
Average maximum salary£40,068£36,810
UK excluding London average salary£39,410£39,928
% change on same period last year-1.29 %
SLA UKSLA
UK

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Scotland region as a proportion of the total demand within the Quality Assurance & Compliance category.

Scotland SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Scotland region.

Scotland SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Scotland region over the 3 months to 25 July 2008.

Scotland SLA Salary Histogram

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Scotland region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
GlasgowUp+2457£38,531+17.35 %
EdinburghUp+211£30,050+0.72 %
West LothianUp+611£22,273-9.09 %
North LanarkshireUp+23£60,000+269.23 %
RenfrewshireNew entry-3£32,500-
FifeNew entry-2£35,000-
AberdeenDown-32--
StirlingUp+171--
AberdeenshireNew entry-1£21,500-
Perth and KinrossNew entry-1£26,500-
SLA UKSLA
UK

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Scotland region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

180 (41.03 %)ITIL
267 (34.36 %)Finance
348 (24.62 %)UNIX
439 (20.00 %)Service Delivery
532 (16.41 %)Windows
628 (14.36 %)Oracle
726 (13.33 %)ITIL Certification
823 (11.79 %)Pensions
823 (11.79 %)Health
823 (11.79 %)C
921 (10.77 %)HP
1020 (10.26 %)SQL
1119 (9.744 %)Microsoft
1119 (9.744 %)Active Directory
1218 (9.231 %)Datawarehouse
1314 (7.179 %)MS Office
1413 (6.667 %)Project Management
1512 (6.154 %)Service Management
1512 (6.154 %)Incident Management
1512 (6.154 %)Banking
1512 (6.154 %)Java
1611 (5.641 %)SQL Server
1611 (5.641 %)HPUX
1611 (5.641 %)Solaris
1611 (5.641 %)ERP
1611 (5.641 %)MS Exchange
179 (4.615 %)MS Excel
179 (4.615 %)SharePoint
188 (4.103 %)BizTalk Server
188 (4.103 %)Systems Management Server (SMS)

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Scotland region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Scotland IT Job Market, Application DevelopmentApplication Development
17 (3.590 %)WebSphere
25 (2.564 %).NET
34 (2.051 %)HTML
34 (2.051 %)XML
43 (1.538 %)ASP.NET
52 (1.026 %)ADO.NET
52 (1.026 %)XSLT
52 (1.026 %)Spring
61 (0.513 %).NET Framework
61 (0.513 %)ODBC
61 (0.513 %)Middleware
61 (0.513 %)ASP
Scotland IT Job Market, Application PlatformsApplication Platforms
111 (5.641 %)MS Exchange
29 (4.615 %)SharePoint
38 (4.103 %)BizTalk Server
38 (4.103 %)Exchange Server 2000
46 (3.077 %)Exchange Server 2003
52 (1.026 %)Lotus Notes
52 (1.026 %)Tomcat
Scotland IT Job Market, ApplicationsApplications
114 (7.179 %)MS Office
29 (4.615 %)MS Excel
32 (1.026 %)MS Visio
41 (0.513 %)3ds Max
41 (0.513 %)MS PowerPoint
41 (0.513 %)Photoshop
Scotland IT Job Market, Business ApplicationsBusiness Applications
13 (1.538 %)SAP Business One
22 (1.026 %)Oracle EBS
31 (0.513 %)SalesLogix
31 (0.513 %)Dynamics NAV
31 (0.513 %)Dynamics CRM
31 (0.513 %)Dynamics AX
31 (0.513 %)Dynamics GP
31 (0.513 %)Oracle 11i
Scotland IT Job Market, Communications & NetworkingCommunications & Networking
17 (3.590 %)DNS
25 (2.564 %)LAN
25 (2.564 %)SMS
25 (2.564 %)WAN
33 (1.538 %)Internet
42 (1.026 %)VPN
51 (0.513 %)3G
51 (0.513 %)Network Security
51 (0.513 %)SSL
51 (0.513 %)GPRS
Scotland IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
118 (9.231 %)Datawarehouse
211 (5.641 %)SQL Server
38 (4.103 %)RDBMS
47 (3.590 %)BusinessObjects
47 (3.590 %)ETL
56 (3.077 %)Crystal Reports
56 (3.077 %)Oracle 8/8i
65 (2.564 %)Ingres
72 (1.026 %)TOAD
72 (1.026 %)OLTP
81 (0.513 %)MS Access
81 (0.513 %)SQL Server 7
81 (0.513 %)SQL Server 2000
81 (0.513 %)SQL Server Reporting Services
81 (0.513 %)Oracle 10g
Scotland IT Job Market, Development ApplicationsDevelopment Applications
12 (1.026 %)WinRunner
12 (1.026 %)TestDirector
12 (1.026 %)LoadRunner
12 (1.026 %)PeopleTools
21 (0.513 %)Visual Studio
Scotland IT Job Market, GeneralGeneral
167 (34.36 %)Finance
223 (11.79 %)Health
223 (11.79 %)Pensions
312 (6.154 %)Banking
47 (3.590 %)Telecoms
55 (2.564 %)Insurance
64 (2.051 %)Manufacturing
73 (1.538 %)Billing
73 (1.538 %)Investment Banking
73 (1.538 %)Private Banking
82 (1.026 %)Marketing
82 (1.026 %)Financial Institution
82 (1.026 %)Automotive
82 (1.026 %)Education
91 (0.513 %)Electric
91 (0.513 %)3D Graphics
Scotland IT Job Market, Job TitlesJob Titles
158 (29.74 %)Analyst
246 (23.59 %)Applications Support
336 (18.46 %)Support Analyst
433 (16.92 %)Team Leader
532 (16.41 %)Service Manager
625 (12.82 %)Senior Manager
625 (12.82 %)Senior Service Manager
721 (10.77 %)Support Team Leader
819 (9.744 %)Applications Support Analyst
913 (6.667 %)Senior Analyst
1010 (5.128 %)Support Manager
1010 (5.128 %)Infrastructure Analyst
119 (4.615 %)Helpdesk Team Leader
119 (4.615 %)Service Desk Team Leader
119 (4.615 %)Applications Manager
128 (4.103 %)Applications Support Manager
128 (4.103 %)Senior Support Analyst
137 (3.590 %)IT Manager
146 (3.077 %)Infrastructure Support Analyst
146 (3.077 %)Network Analyst
Scotland IT Job Market, MiscellaneousMiscellaneous
12 (1.026 %)Client/Server
12 (1.026 %)Management Information System
12 (1.026 %)PKI
12 (1.026 %)Informatics
21 (0.513 %)Mandarin Language
21 (0.513 %)RIA
21 (0.513 %)Tandem
21 (0.513 %)EPoS
21 (0.513 %)Blackberry
Scotland IT Job Market, Operating SystemsOperating Systems
148 (24.62 %)UNIX
232 (16.41 %)Windows
311 (5.641 %)HPUX
311 (5.641 %)Solaris
46 (3.077 %)Windows NT
46 (3.077 %)AIX
53 (1.538 %)Windows XP
62 (1.026 %)Linux
71 (0.513 %)Windows 2000
71 (0.513 %)OS/2
71 (0.513 %)Windows CE
71 (0.513 %)Windows Server 2003
Scotland IT Job Market, Processes & MethodologiesProcesses & Methodologies
180 (41.03 %)ITIL
239 (20.00 %)Service Delivery
313 (6.667 %)Project Management
412 (6.154 %)Service Management
412 (6.154 %)Incident Management
511 (5.641 %)ERP
67 (3.590 %)CRM
67 (3.590 %)System Testing
75 (2.564 %)Performance Management
75 (2.564 %)User Acceptance Testing
75 (2.564 %)Business Analysis
84 (2.051 %)Supplier Management
84 (2.051 %)Investment Management
84 (2.051 %)Change Management
84 (2.051 %)E-business
93 (1.538 %)Disaster Recovery
93 (1.538 %)Migration
93 (1.538 %)Asset Management
93 (1.538 %)E-Commerce
93 (1.538 %)PRINCE2
Scotland IT Job Market, Programming LanguagesProgramming Languages
123 (11.79 %)C
220 (10.26 %)SQL
312 (6.154 %)Java
43 (1.538 %)JavaScript
43 (1.538 %)VBA
43 (1.538 %)Shell Script
52 (1.026 %)PeopleCode
52 (1.026 %)SQR
52 (1.026 %)C#
52 (1.026 %)VB
61 (0.513 %)VB.NET
61 (0.513 %)Transact-SQL
61 (0.513 %)VBScript
61 (0.513 %)C++
Scotland IT Job Market, QualificationsQualifications
126 (13.33 %)ITIL Certification
27 (3.590 %)Degree
32 (1.026 %)MCP
32 (1.026 %)HND
32 (1.026 %)CCNP
32 (1.026 %)CCNA
32 (1.026 %)CCDA
32 (1.026 %)CCDP
32 (1.026 %)Cisco Certification
32 (1.026 %)Microsoft Certification
32 (1.026 %)PRINCE2 Certification
41 (0.513 %)A+ Certification
41 (0.513 %)MCSE
Scotland IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
14 (2.051 %)Sarbanes-Oxley
23 (1.538 %)MiFID
32 (1.026 %)QA
Scotland IT Job Market, System SoftwareSystem Software
119 (9.744 %)Active Directory
24 (2.051 %)NetBackup
31 (0.513 %)Backup Exec
Scotland IT Job Market, Systems ManagementSystems Management
18 (4.103 %)Systems Management Server (SMS)
23 (1.538 %)Netcool
23 (1.538 %)Norton AntiVirus
23 (1.538 %)ServiceCenter
32 (1.026 %)OpenView
41 (0.513 %)Tivoli
41 (0.513 %)BMC PATROL
41 (0.513 %)Foglight
Scotland IT Job Market, VendorsVendors
128 (14.36 %)Oracle
221 (10.77 %)HP
319 (9.744 %)Microsoft
47 (3.590 %)Actuate
47 (3.590 %)Business Objects
47 (3.590 %)Cisco
47 (3.590 %)VERITAS
56 (3.077 %)SAP
56 (3.077 %)Sybase
65 (2.564 %)PeopleSoft
74 (2.051 %)Citrix
74 (2.051 %)CA
74 (2.051 %)Sage
83 (1.538 %)Symantec
83 (1.538 %)McAfee Security
83 (1.538 %)Informatica
83 (1.538 %)Ab Initio
83 (1.538 %)Dell
83 (1.538 %)IBM
92 (1.026 %)Cognos
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