The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hitchin region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 26 5 8
Rank change year-on-year
-21 +3
Permanent jobs citing Service Delivery 4 11 2
As % of all permanent IT jobs located in Hitchin 5.48% 31.43% 11.11%
As % of the Processes & Methodologies category 5.56% 64.71% 14.29%
Number of salaries quoted 0 11 1
Average salary - £16,500 £33,000
Average salary % change year-on-year
- -50.00%
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
Hertfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hitchin region.

Processes & Methodologies Category
Hitchin
Permanent IT job ads with a match in the
Processes & Methodologies category
72 17 14
As % of all permanent IT jobs located in Hitchin 98.63% 48.57% 77.78%
Number of salaries quoted 42 14 11
Average salary £57,500 £30,000 £39,500
Average salary % change year-on-year
+91.66% -24.05%
90% offered a salary of more than £40,000 £16,500 £32,500
10% offered a salary of more than £67,500 £42,500 £45,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Hitchin

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Hitchin region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hitchin

Service Delivery
Salary Trend in Hitchin

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hitchin region.

Service Delivery Salary Trend in Hitchin

Service Delivery
Top 30 Related IT Skills in Hitchin

For the 6 months to 24 October 2014, IT jobs across the Hitchin region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 4 (80.00%) ITIL
1 4 (80.00%) Windows
1 4 (80.00%) MS Exchange
1 4 (80.00%) SMS
1 4 (80.00%) DHCP
1 4 (80.00%) DNS
1 4 (80.00%) SLA
1 4 (80.00%) Active Directory
1 4 (80.00%) Citrix
1 4 (80.00%) Windows Server 2003
1 4 (80.00%) Symantec
1 4 (80.00%) Project Management
1 4 (80.00%) Exchange Server 2003
1 4 (80.00%) Mathematics
1 4 (80.00%) Exchange Server 2007
1 4 (80.00%) SCCM
1 4 (80.00%) Time Management
1 4 (80.00%) VMware Infrastructure
1 4 (80.00%) Windows Server 2008
1 4 (80.00%) VMware
1 4 (80.00%) Clustering
1 4 (80.00%) Backup Exec
1 4 (80.00%) Agile Software Development
1 4 (80.00%) Hyper-V
1 4 (80.00%) XenApp
1 4 (80.00%) Forefront TMG
1 4 (80.00%) Lync
1 4 (80.00%) Exchange Server 2010
1 4 (80.00%) Coaching
2 1 (20.00%) Retail

Service Delivery
Top Related IT Skills in Hitchin by Category

For the 6 months to 24 October 2014, IT jobs across the Hitchin region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (80.00%) MS Exchange
1 4 (80.00%) Exchange Server 2003
1 4 (80.00%) Exchange Server 2007
1 4 (80.00%) Lync
1 4 (80.00%) Exchange Server 2010
Communications & Networking
1 4 (80.00%) SMS
1 4 (80.00%) DHCP
1 4 (80.00%) DNS
General
1 1 (20.00%) Retail
Job Titles
1 4 (80.00%) Server Engineer
1 4 (80.00%) Operations Engineer
2 1 (20.00%) EPoS Support Analyst
2 1 (20.00%) 1st Line Support Analyst
2 1 (20.00%) IT Support
2 1 (20.00%) Analyst
2 1 (20.00%) Support Analyst
2 1 (20.00%) Help Desk Analyst
2 1 (20.00%) 1st Line Support
2 1 (20.00%) Service Analyst
2 1 (20.00%) Service Desk Analyst
2 1 (20.00%) IT Support Analyst
Miscellaneous
1 4 (80.00%) Clustering
1 4 (80.00%) Mathematics
2 1 (20.00%) EPoS
2 1 (20.00%) Chip and PIN
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server 2003
1 4 (80.00%) Windows Server 2008
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Project Management
1 4 (80.00%) Agile Software Development
1 4 (80.00%) Time Management
1 4 (80.00%) Coaching
Quality Assurance & Compliance
1 4 (80.00%) SLA
System Software
1 4 (80.00%) Active Directory
1 4 (80.00%) VMware Infrastructure
1 4 (80.00%) Hyper-V
1 4 (80.00%) XenApp
1 4 (80.00%) Forefront TMG
Systems Management
1 4 (80.00%) Backup Exec
1 4 (80.00%) SCCM
Vendors
1 4 (80.00%) Citrix
1 4 (80.00%) Symantec
1 4 (80.00%) VMware