The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 99 90 100
Rank change year-on-year
-9 +10
Permanent jobs citing Service Delivery 37 54 52
As % of all permanent IT jobs located in Hertfordshire 1.74% 2.49% 2.13%
As % of the Processes & Methodologies category 1.96% 2.93% 2.57%
Number of salaries quoted 27 42 39
Median salary £60,000 £52,500 £50,000
Median salary % change year-on-year
+14.28% +5.00%
90% offered a salary of more than £26,000 £32,500 £34,000
10% offered a salary of more than £70,800 £62,500 £81,000
UK excluding London median salary £44,500 £45,000 £45,000
% change year-on-year
-1.11% -
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1889 1841 2022
As % of all permanent IT jobs located in Hertfordshire 88.98% 85.00% 82.83%
Number of salaries quoted 1565 1525 1647
Median salary £50,000 £52,500 £50,000
Median salary % change year-on-year
-4.76% +5.00%
90% offered a salary of more than £30,000 £30,500 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Salary Trend in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 10 December 2016.

Service Delivery Salary Histogram in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +8 10 £62,000 +10.22% 2
Watford -16 7 £62,500 +31.57%
Rickmansworth - 1 £75,000 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 10 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Delivery.

1 39 (37.14%) ITIL
2 30 (28.57%) SLA
3 26 (24.76%) Windows
4 25 (23.81%) Service Management
5 24 (22.86%) Microsoft
6 19 (18.10%) Active Directory
6 19 (18.10%) WAN
6 19 (18.10%) Firewall
7 18 (17.14%) Cisco
8 16 (15.24%) Stakeholder Management
9 15 (14.29%) Problem Management
10 14 (13.33%) ISO/IEC 27001
10 14 (13.33%) Oracle
11 13 (12.38%) Linux
12 12 (11.43%) MS Office
12 12 (11.43%) Network Security
13 11 (10.48%) MS Exchange
13 11 (10.48%) Management Information System
13 11 (10.48%) Finance
13 11 (10.48%) Mentoring
14 10 (9.52%) High Availability
14 10 (9.52%) LAN
14 10 (9.52%) Cisco Certification
14 10 (9.52%) PCI DSS
14 10 (9.52%) Incident Management
14 10 (9.52%) Information Security
15 9 (8.57%) VMware
15 9 (8.57%) Document Management
15 9 (8.57%) VMware Infrastructure
15 9 (8.57%) E-Commerce

Service Delivery
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (10.48%) MS Exchange
2 8 (7.62%) Apache
3 4 (3.81%) Oracle HTTP Server
4 3 (2.86%) nginx
5 1 (0.95%) Confluence
5 1 (0.95%) Elasticsearch
5 1 (0.95%) IIS
5 1 (0.95%) SharePoint
5 1 (0.95%) Skype for Business
5 1 (0.95%) WebSphere
5 1 (0.95%) WebSphere Application Server
Applications
1 12 (11.43%) MS Office
2 8 (7.62%) MS Excel
3 1 (0.95%) HipChat
Business Applications
1 3 (2.86%) Oracle EBS
2 1 (0.95%) Oracle ERP
2 1 (0.95%) Oracle Procure-to-Pay
Cloud Services
1 3 (2.86%) Office 365
2 1 (0.95%) Amazon AWS
Communications & Networking
1 19 (18.10%) Firewall
1 19 (18.10%) WAN
2 12 (11.43%) Network Security
3 10 (9.52%) LAN
4 7 (6.67%) MPLS
4 7 (6.67%) VPN
5 6 (5.71%) Cisco ASA
5 6 (5.71%) Cisco Nexus
6 5 (4.76%) HTTP
7 4 (3.81%) NetScaler
7 4 (3.81%) SAN
8 2 (1.90%) DNS
8 2 (1.90%) Internet
9 1 (0.95%) DHCP
9 1 (0.95%) IPv4
9 1 (0.95%) OSPF
9 1 (0.95%) SNMP
9 1 (0.95%) SSL
9 1 (0.95%) TCP/IP
9 1 (0.95%) WLAN
Database & Business Intelligence
1 4 (3.81%) SQL Server
2 3 (2.86%) PostgreSQL
3 2 (1.90%) Data Warehouse
3 2 (1.90%) MySQL
4 1 (0.95%) DB2
4 1 (0.95%) Relational Database
4 1 (0.95%) SQL Server 2008
4 1 (0.95%) SQL Server Reporting Services
Development Applications
1 5 (4.76%) Ant
2 1 (0.95%) Git (software)
2 1 (0.95%) Jenkins
2 1 (0.95%) JIRA
2 1 (0.95%) JIRA Agile
2 1 (0.95%) JUnit
2 1 (0.95%) Liquibase
2 1 (0.95%) Maven
2 1 (0.95%) SonarQube
2 1 (0.95%) Sonatype Nexus
2 1 (0.95%) Visual Studio
General
1 11 (10.48%) Finance
2 8 (7.62%) Retail
3 6 (5.71%) Billing
4 4 (3.81%) Telecoms
5 1 (0.95%) Banking
Job Titles
1 31 (29.52%) Service Manager
2 28 (26.67%) Services Delivery Manager
3 27 (25.71%) Delivery Manager
4 17 (16.19%) Support Manager
5 13 (12.38%) IT Manager
6 11 (10.48%) Analyst
7 10 (9.52%) Administrator
7 10 (9.52%) IT Services Manager
8 8 (7.62%) IT Services Delivery Manager
9 7 (6.67%) 1st Line Support
9 7 (6.67%) 1st Line Support Manager
9 7 (6.67%) First Line Help Desk Support
9 7 (6.67%) Help Desk Manager
9 7 (6.67%) Help Desk Support
9 7 (6.67%) Service Support Manager
10 6 (5.71%) Information Analyst
10 6 (5.71%) Information Security Analyst
10 6 (5.71%) IT Administrator
10 6 (5.71%) Security Analyst
11 5 (4.76%) IT Support Manager
Libraries, Frameworks & Software Standards
1 5 (4.76%) J2EE
2 4 (3.81%) HTML
2 4 (3.81%) Middleware
3 2 (1.90%) .NET
3 2 (1.90%) ASP.NET
3 2 (1.90%) LAMP
4 1 (0.95%) Ajax
4 1 (0.95%) CSS
4 1 (0.95%) ELK Stack
4 1 (0.95%) jQuery
4 1 (0.95%) MCollective
4 1 (0.95%) Software Packaging
Miscellaneous
1 11 (10.48%) Management Information System
2 8 (7.62%) Analytical Skills
2 8 (7.62%) Data Centre
3 6 (5.71%) User Experience
4 4 (3.81%) FMCG
5 2 (1.90%) CMDB
5 2 (1.90%) Cybercrime
5 2 (1.90%) Distributed Denial-of-Service
5 2 (1.90%) Fintech
5 2 (1.90%) Mobile App
5 2 (1.90%) Mobile Payment
5 2 (1.90%) NHS
6 1 (0.95%) e-Health
6 1 (0.95%) Mathematics
6 1 (0.95%) Virtual Team
Operating Systems
1 26 (24.76%) Windows
2 13 (12.38%) Linux
3 8 (7.62%) Windows Server
4 7 (6.67%) Unix
5 4 (3.81%) Solaris
5 4 (3.81%) Windows 7
6 3 (2.86%) Apple iOS
6 3 (2.86%) Red Hat Enterprise Linux
6 3 (2.86%) Windows XP
7 2 (1.90%) Android
8 1 (0.95%) Windows 10
8 1 (0.95%) Windows Server 2008
8 1 (0.95%) Windows Server 2012
Processes & Methodologies
1 39 (37.14%) ITIL
2 25 (23.81%) Service Management
3 16 (15.24%) Stakeholder Management
4 15 (14.29%) Problem Management
5 11 (10.48%) Mentoring
6 10 (9.52%) High Availability
6 10 (9.52%) Incident Management
6 10 (9.52%) Information Security
7 9 (8.57%) Change Management
7 9 (8.57%) Document Management
7 9 (8.57%) E-Commerce
8 8 (7.62%) Asset Management
8 8 (7.62%) ITIL V3
9 7 (6.67%) Capacity Management
9 7 (6.67%) Case Management
9 7 (6.67%) Configuration Management
9 7 (6.67%) Network Monitoring
9 7 (6.67%) Ticket Management
10 6 (5.71%) Ethical Hacking
10 6 (5.71%) Penetration Testing
Programming Languages
1 8 (7.62%) Java
2 5 (4.76%) Python
2 5 (4.76%) Shell Script
2 5 (4.76%) SQL
3 4 (3.81%) JavaScript
3 4 (3.81%) Jython
4 3 (2.86%) C#
4 3 (2.86%) PowerShell
5 2 (1.90%) Perl
5 2 (1.90%) PHP
5 2 (1.90%) VBScript
6 1 (0.95%) Bash Shell
6 1 (0.95%) Korn
6 1 (0.95%) Ruby
Qualifications
1 10 (9.52%) Cisco Certification
2 8 (7.62%) CCNP
2 8 (7.62%) Security Cleared
3 7 (6.67%) CCDP
4 6 (5.71%) CISM
4 6 (5.71%) CISSP
4 6 (5.71%) ITIL Foundation Certificate
4 6 (5.71%) VMware Certified Professional (VCP)
5 4 (3.81%) SC Cleared
6 3 (2.86%) CISA
6 3 (2.86%) ITIL Certification
6 3 (2.86%) Microsoft Certification
7 2 (1.90%) BC Cleared
7 2 (1.90%) CCIE
7 2 (1.90%) CCNA
7 2 (1.90%) CEH
7 2 (1.90%) Degree
7 2 (1.90%) DV Cleared
7 2 (1.90%) GIAC
7 2 (1.90%) GSEC
Quality Assurance & Compliance
1 30 (28.57%) SLA
2 14 (13.33%) ISO/IEC 27001
3 10 (9.52%) PCI DSS
4 1 (0.95%) QA
4 1 (0.95%) RMADS
System Software
1 19 (18.10%) Active Directory
2 9 (8.57%) VMware Infrastructure
3 6 (5.71%) vSphere
4 4 (3.81%) Tivoli Workload Scheduler
4 4 (3.81%) VMware ESX
4 4 (3.81%) XenApp
5 3 (2.86%) vCloud
6 1 (0.95%) Docker
6 1 (0.95%) Firmware
6 1 (0.95%) Postfix
6 1 (0.95%) Squid
Systems Management
1 4 (3.81%) Nagios
1 4 (3.81%) Oracle Enterprise Manager
1 4 (3.81%) SCCM
1 4 (3.81%) Tivoli
2 3 (2.86%) Opscode Chef
2 3 (2.86%) Puppet
3 1 (0.95%) Ansible
3 1 (0.95%) Kibana
3 1 (0.95%) Kubernetes
3 1 (0.95%) logstash
3 1 (0.95%) Nessus
3 1 (0.95%) Rancher
3 1 (0.95%) Terraform
3 1 (0.95%) ZABBIX
Vendors
1 24 (22.86%) Microsoft
2 18 (17.14%) Cisco
3 14 (13.33%) Oracle
4 9 (8.57%) CheckPoint
4 9 (8.57%) VMware
5 7 (6.67%) Citrix
6 5 (4.76%) Computacenter
6 5 (4.76%) IBM
7 4 (3.81%) Juniper
7 4 (3.81%) ServiceNow
8 3 (2.86%) F5
8 3 (2.86%) HP
8 3 (2.86%) iManage
8 3 (2.86%) Red Hat
9 2 (1.90%) Cognos
9 2 (1.90%) Sophos
10 1 (0.95%) Apple
10 1 (0.95%) CA
10 1 (0.95%) Forcepoint
10 1 (0.95%) NetApp
Hemel Hempstead, Hertfordshire
KnownFour
Salary: £55000.00 - £65000.00 per annum + excellent benefits package
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Vadis People
Salary: circ £60,000 - £70,000
Posted: 4 days ago
Hertfordshire
Call Centre Associates
Salary: £60000 - £70000 per annum + Benefits
Posted: 27 days ago