The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Services Delivery
Rank 72 97 94
Rank change year-on-year
+25 -3
Permanent jobs citing Service Delivery 66 57 59
As % of all permanent IT jobs located in Hertfordshire 3.29% 2.42% 2.54%
As % of the Processes & Methodologies category 3.78% 2.84% 3.04%
Number of salaries quoted 52 40 48
Median salary £55,000 £45,000 £34,000
Median salary % change year-on-year
+22.22% +32.35%
90% offered a salary of more than £26,000 £24,000 £28,200
10% offered a salary of more than £65,000 £62,750 £57,650
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1744 2004 1940
As % of all permanent IT jobs located in Hertfordshire 86.81% 85.17% 83.62%
Number of salaries quoted 1453 1723 1590
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £31,000 £30,000
10% offered a salary of more than £72,500 £71,000 £72,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Salary Trend in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 1 October 2016.

Service Delivery Salary Histogram in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +7 22 £52,500 +20.00%
Rickmansworth +27 9 £33,500 -39.09%
Hemel Hempstead +5 8 £50,000 +17.64%
St Albans +8 3 £55,000 -
Welwyn Garden City -2 2 £55,000 +23.59%
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 1 October 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Service Delivery.

1 45 (32.61%) ITIL
2 35 (25.36%) Service Management
3 32 (23.19%) WAN
3 32 (23.19%) Cisco
4 28 (20.29%) Firewall
5 26 (18.84%) Microsoft
5 26 (18.84%) SLA
5 26 (18.84%) Windows
6 22 (15.94%) Finance
6 22 (15.94%) LAN
7 19 (13.77%) E-Commerce
7 19 (13.77%) Cisco Certification
8 17 (12.32%) MS Exchange
8 17 (12.32%) Network Security
8 17 (12.32%) Analytical Skills
9 16 (11.59%) Security Cleared
9 16 (11.59%) Management Information System
9 16 (11.59%) Active Directory
10 15 (10.87%) MS Office
10 15 (10.87%) VMware
10 15 (10.87%) ISO/IEC 27001
11 14 (10.14%) Citrix
12 13 (9.42%) CCNP
12 13 (9.42%) Information Security
12 13 (9.42%) VMware Infrastructure
12 13 (9.42%) Windows Server
13 12 (8.70%) PCI DSS
13 12 (8.70%) Coaching
13 12 (8.70%) Oracle
13 12 (8.70%) Linux

Service Delivery
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (12.32%) MS Exchange
2 7 (5.07%) Apache
3 3 (2.17%) nginx
3 3 (2.17%) Oracle HTTP Server
3 3 (2.17%) SharePoint
4 2 (1.45%) IIS
5 1 (0.72%) Confluence
5 1 (0.72%) Elasticsearch
5 1 (0.72%) Skype for Business
5 1 (0.72%) WebSphere
5 1 (0.72%) WebSphere Application Server
Applications
1 15 (10.87%) MS Office
2 11 (7.97%) MS Excel
3 1 (0.72%) HipChat
3 1 (0.72%) MS PowerPoint
Business Applications
1 3 (2.17%) Oracle EBS
2 1 (0.72%) Oracle ERP
2 1 (0.72%) Oracle Procure-to-Pay
2 1 (0.72%) Sage 200
Cloud Services
1 3 (2.17%) Amazon AWS
2 2 (1.45%) BPaaS
2 2 (1.45%) Microsoft Azure
2 2 (1.45%) Office 365
2 2 (1.45%) PaaS
2 2 (1.45%) SaaS
Communications & Networking
1 32 (23.19%) WAN
2 28 (20.29%) Firewall
3 22 (15.94%) LAN
4 17 (12.32%) Network Security
5 11 (7.97%) NetScaler
5 11 (7.97%) SAN
6 10 (7.25%) MPLS
6 10 (7.25%) VPN
7 7 (5.07%) Cisco ASA
8 6 (4.35%) Cisco Nexus
9 5 (3.62%) PBX
9 5 (3.62%) TCP/IP
10 4 (2.90%) HTTP
10 4 (2.90%) Unified Communications
10 4 (2.90%) Wireless
11 3 (2.17%) Broadband
11 3 (2.17%) ISDN
11 3 (2.17%) RTP
12 2 (1.45%) BGP
12 2 (1.45%) Junos
Database & Business Intelligence
1 3 (2.17%) PostgreSQL
1 3 (2.17%) SQL Server
2 1 (0.72%) DB2
2 1 (0.72%) Relational Database
2 1 (0.72%) SQL Server 2008
Development Applications
1 4 (2.90%) Ant
2 1 (0.72%) Git (software)
2 1 (0.72%) Jenkins
2 1 (0.72%) JIRA
2 1 (0.72%) JIRA Agile
2 1 (0.72%) JUnit
2 1 (0.72%) Liquibase
2 1 (0.72%) Maven
2 1 (0.72%) SonarQube
2 1 (0.72%) Sonatype Nexus
2 1 (0.72%) Visual Studio
General
1 22 (15.94%) Finance
2 11 (7.97%) Telecoms
3 9 (6.52%) Billing
3 9 (6.52%) Retail
Job Titles
1 30 (21.74%) Service Manager
2 23 (16.67%) Services Delivery Manager
3 22 (15.94%) Delivery Manager
4 15 (10.87%) Administrator
4 15 (10.87%) IT Manager
5 13 (9.42%) Support Manager
6 11 (7.97%) IT Services Manager
7 9 (6.52%) Analyst
7 9 (6.52%) IT Administrator
8 8 (5.80%) Team Leader
9 7 (5.07%) 1st Line Support
9 7 (5.07%) Infrastructure Team Leader
9 7 (5.07%) Network Engineer
10 6 (4.35%) 1st Line Support Manager
10 6 (4.35%) Help Desk Manager
10 6 (4.35%) Help Desk Support
10 6 (4.35%) Infrastructure Engineer
10 6 (4.35%) IT Services Delivery Manager
10 6 (4.35%) Senior Infrastructure Engineer
10 6 (4.35%) Service Desk Supervisor
Libraries, Frameworks & Software Standards
1 4 (2.90%) HTML
1 4 (2.90%) J2EE
2 3 (2.17%) Middleware
3 2 (1.45%) Web Services
4 1 (0.72%) .NET
4 1 (0.72%) ASP.NET
4 1 (0.72%) CSS
4 1 (0.72%) ELK Stack
4 1 (0.72%) jQuery
4 1 (0.72%) MCollective
4 1 (0.72%) Software Packaging
4 1 (0.72%) VXML
4 1 (0.72%) WAP
Miscellaneous
1 17 (12.32%) Analytical Skills
2 16 (11.59%) Management Information System
3 9 (6.52%) Data Centre
4 5 (3.62%) NHS
5 4 (2.90%) Cybercrime
5 4 (2.90%) FMCG
6 3 (2.17%) e-Health
6 3 (2.17%) Fintech
6 3 (2.17%) User Experience
7 2 (1.45%) Mobile App
7 2 (1.45%) Mobile Payment
7 2 (1.45%) Virtual Team
8 1 (0.72%) AS400
8 1 (0.72%) Clustering
8 1 (0.72%) CMDB
8 1 (0.72%) Mathematics
Operating Systems
1 26 (18.84%) Windows
2 13 (9.42%) Windows Server
3 12 (8.70%) Linux
4 8 (5.80%) Unix
5 3 (2.17%) Red Hat Enterprise Linux
5 3 (2.17%) Solaris
6 2 (1.45%) Android
6 2 (1.45%) Apple iOS
6 2 (1.45%) Windows 7
6 2 (1.45%) Windows XP
7 1 (0.72%) AIX
7 1 (0.72%) Windows 10
Processes & Methodologies
1 45 (32.61%) ITIL
2 35 (25.36%) Service Management
3 19 (13.77%) E-Commerce
4 13 (9.42%) Information Security
5 12 (8.70%) Coaching
6 11 (7.97%) Asset Management
6 11 (7.97%) High Availability
7 10 (7.25%) Change Management
7 10 (7.25%) SDLC
7 10 (7.25%) Stakeholder Management
8 9 (6.52%) Agile Software Development
8 9 (6.52%) ITIL V3
8 9 (6.52%) Problem Management
9 8 (5.80%) Document Management
10 7 (5.07%) Capacity Management
10 7 (5.07%) Information Assurance
10 7 (5.07%) Mentoring
10 7 (5.07%) Network Design
10 7 (5.07%) Network Monitoring
10 7 (5.07%) Stakeholder Engagement
Programming Languages
1 7 (5.07%) Java
2 5 (3.62%) SQL
3 4 (2.90%) JavaScript
3 4 (2.90%) Python
3 4 (2.90%) Shell Script
4 3 (2.17%) C#
4 3 (2.17%) Jython
5 1 (0.72%) Bash Shell
5 1 (0.72%) C
5 1 (0.72%) Korn
5 1 (0.72%) Ruby
Qualifications
1 19 (13.77%) Cisco Certification
2 16 (11.59%) Security Cleared
3 13 (9.42%) CCNP
4 11 (7.97%) VMware Certified Professional (VCP)
5 9 (6.52%) CCDP
6 8 (5.80%) CISM
6 8 (5.80%) CISSP
7 7 (5.07%) SC Cleared
8 6 (4.35%) ITIL Certification
9 5 (3.62%) CISA
9 5 (3.62%) DV Cleared
10 4 (2.90%) BC Cleared
10 4 (2.90%) CCNA
11 3 (2.17%) (ISC)2 CCSP
11 3 (2.17%) CCIE
11 3 (2.17%) CCSP
11 3 (2.17%) ITIL Foundation Certificate
11 3 (2.17%) JNCIE
11 3 (2.17%) JNCIP
11 3 (2.17%) PRINCE2 Certification
Quality Assurance & Compliance
1 26 (18.84%) SLA
2 15 (10.87%) ISO/IEC 27001
3 12 (8.70%) PCI DSS
4 3 (2.17%) RMADS
5 1 (0.72%) QA
System Software
1 16 (11.59%) Active Directory
2 13 (9.42%) VMware Infrastructure
3 11 (7.97%) VMware ESX
3 11 (7.97%) vSphere
3 11 (7.97%) XenApp
4 3 (2.17%) Tivoli Workload Scheduler
5 2 (1.45%) Firmware
6 1 (0.72%) Docker
6 1 (0.72%) Postfix
6 1 (0.72%) Squid
6 1 (0.72%) Terminal Services
6 1 (0.72%) vCloud
Systems Management
1 4 (2.90%) Nagios
2 3 (2.17%) Oracle Enterprise Manager
2 3 (2.17%) Tivoli
3 1 (0.72%) Ansible
3 1 (0.72%) Cisco CUCM
3 1 (0.72%) Kibana
3 1 (0.72%) Kubernetes
3 1 (0.72%) logstash
3 1 (0.72%) Nessus
3 1 (0.72%) Opscode Chef
3 1 (0.72%) Puppet
3 1 (0.72%) Rancher
3 1 (0.72%) SCCM
3 1 (0.72%) Terraform
3 1 (0.72%) ZABBIX
Vendors
1 32 (23.19%) Cisco
2 26 (18.84%) Microsoft
3 15 (10.87%) VMware
4 14 (10.14%) Citrix
5 12 (8.70%) Oracle
6 10 (7.25%) CheckPoint
6 10 (7.25%) Juniper
7 5 (3.62%) F5
7 5 (3.62%) IBM
8 3 (2.17%) HP
8 3 (2.17%) iManage
8 3 (2.17%) Red Hat
8 3 (2.17%) ServiceNow
9 2 (1.45%) Brocade
9 2 (1.45%) Cognos
9 2 (1.45%) Sophos
10 1 (0.72%) Computacenter
10 1 (0.72%) EMC
10 1 (0.72%) Palo Alto
10 1 (0.72%) Sonatype