The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Delivery
Rank 83 74 55
Rank change year-on-year
-9 -19
Permanent jobs citing Service Delivery 58 79 138
As % of all permanent IT jobs located in Hertfordshire 2.353% 3.136% 4.091%
As % of the Processes & Methodologies category 3.077% 4.300% 5.338%
Number of salaries quoted 40 48 99
Average salary £45,000 £50,000 £55,000
Average salary % change year-on-year
-10.00% -9.09%
90% offered a salary of more than £30,000 £32,750 £32,900
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
All Processes & Methodologies
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1885 1837 2585
As % of all permanent IT jobs located in Hertfordshire 76.47% 72.93% 76.64%
Number of salaries quoted 1486 1476 2084
Average salary £45,000 £47,500 £45,000
Average salary % change year-on-year
-5.26% +5.55%
90% offered a salary of more than £31,500 £31,500 £32,500
10% offered a salary of more than £65,000 £67,500 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
East of England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Hertfordshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Hertfordshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 24 May 2013.

Hertfordshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Rickmansworth -11 10 £37,500 -11.76%
Hemel Hempstead +11 8 £48,750 -51.25%
Stevenage +9 6 - -
St Albans -2 3 £27,000 -28.00%
Royston - 3 £50,000 -
Watford +3 2 £36,250 -23.68%
Welwyn Garden City -22 1 £52,501 +79.48%
Hitchin - 1 £70,000 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 75 (52.45%) ITIL
2 74 (51.75%) Finance
3 47 (32.87%) Project Management
4 42 (29.37%) Windows
5 30 (20.98%) SLA
6 29 (20.28%) E-Commerce
6 29 (20.28%) Retail
7 27 (18.88%) Oracle
8 26 (18.18%) Linux
9 25 (17.48%) SQL
10 24 (16.78%) PRINCE2
11 23 (16.08%) UNIX
12 22 (15.38%) Java
12 22 (15.38%) IBM
13 20 (13.99%) Microsoft
14 18 (12.59%) HTTP
14 18 (12.59%) Service Management
14 18 (12.59%) WebSphere
14 18 (12.59%) Degree
15 16 (11.19%) Management Information System
15 16 (11.19%) Games
15 16 (11.19%) MS Excel
16 15 (10.49%) Dell
16 15 (10.49%) SQL Server
17 14 (9.790%) DB2
17 14 (9.790%) MS Office
18 13 (9.091%) Strategic Planning
18 13 (9.091%) Business Analysis
18 13 (9.091%) AIX
18 13 (9.091%) C

Service Delivery
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 18 (12.59%) WebSphere
2 11 (7.692%) .NET
3 8 (5.594%) Middleware
3 8 (5.594%) J2EE
4 7 (4.895%) Web Services
5 5 (3.497%) XML
5 5 (3.497%) ASP
5 5 (3.497%) ASP.NET
6 1 (0.699%) HTML
6 1 (0.699%) Servlets
Application Platforms
1 13 (9.091%) Tomcat
2 12 (8.392%) IIS
2 12 (8.392%) Apache
3 11 (7.692%) IBM HTTP Server
3 11 (7.692%) MQSeries
3 11 (7.692%) WebSphere Application Server
4 8 (5.594%) WebLogic
5 7 (4.895%) WebSphere MQ
6 3 (2.098%) MS Exchange
6 3 (2.098%) SharePoint
6 3 (2.098%) Exchange Server 2010
7 2 (1.399%) SharePoint 2010
7 2 (1.399%) BizTalk Server
7 2 (1.399%) CMS
7 2 (1.399%) Exchange Server 2003
8 1 (0.699%) SharePoint Server
8 1 (0.699%) Exchange Server 2007
8 1 (0.699%) Oracle HTTP Server
8 1 (0.699%) Lync
Applications
1 16 (11.19%) MS Excel
2 14 (9.790%) MS Office
3 5 (3.497%) MS PowerPoint
4 1 (0.699%) Spreadsheet
Business Applications
1 6 (4.196%) Taleo
2 5 (3.497%) Google Analytics
3 1 (0.699%) Cognos Business Intelligence
Communications & Networking
1 18 (12.59%) HTTP
2 11 (7.692%) Internet
3 9 (6.294%) DNS
4 7 (4.895%) VoIP
5 5 (3.497%) SAN
5 5 (3.497%) Intranet
6 4 (2.797%) H.323
6 4 (2.797%) PSTN
6 4 (2.797%) VLAN
7 3 (2.098%) WAN
7 3 (2.098%) LAN
7 3 (2.098%) ADSL
7 3 (2.098%) Ethernet
7 3 (2.098%) MPLS
8 2 (1.399%) Unified Communications
8 2 (1.399%) Broadband
8 2 (1.399%) DHCP
8 2 (1.399%) SNMP
8 2 (1.399%) TCP/IP
8 2 (1.399%) VPN
Database & Business Intelligence
1 15 (10.49%) SQL Server
2 14 (9.790%) DB2
3 10 (6.993%) OLTP
4 5 (3.497%) Oracle OLAP
4 5 (3.497%) OLAP
4 5 (3.497%) RDBMS
5 3 (2.098%) Crystal Reports
6 2 (1.399%) SQL Server 2000
6 2 (1.399%) DTS
6 2 (1.399%) PostgreSQL
6 2 (1.399%) SQL Server Analysis Services
6 2 (1.399%) SQL Server Reporting Services
6 2 (1.399%) SQL Server Integration Services
7 1 (0.699%) Oracle 8/8i
Development Applications
1 8 (5.594%) Ant
2 5 (3.497%) RequisitePro
3 4 (2.797%) Oracle APEX
General
1 74 (51.75%) Finance
2 29 (20.28%) Retail
3 16 (11.19%) Games
4 12 (8.392%) Telecoms
5 8 (5.594%) Marketing
6 5 (3.497%) Banking
7 3 (2.098%) Back Office
8 2 (1.399%) Manufacturing
8 2 (1.399%) Advertising
9 1 (0.699%) Local Government
9 1 (0.699%) Automotive
Job Titles
1 42 (29.37%) Service Manager
2 32 (22.38%) Services Delivery Manager
2 32 (22.38%) Delivery Manager
3 16 (11.19%) Analyst
4 14 (9.790%) Technical Manager
4 14 (9.790%) Technical Services Manager
5 11 (7.692%) Administrator
6 10 (6.993%) Applications Support
7 9 (6.294%) Technical Delivery Manager
8 7 (4.895%) Project Manager
9 6 (4.196%) DBA
9 6 (4.196%) Technical Analyst
10 5 (3.497%) Applications Support Specialist
10 5 (3.497%) Infrastructure Manager
10 5 (3.497%) Support Specialist
10 5 (3.497%) Applications Specialist
10 5 (3.497%) PPC Manager
11 4 (2.797%) E-Commerce Business Analyst
11 4 (2.797%) Voice Engineer
11 4 (2.797%) Architect
Miscellaneous
1 16 (11.19%) Management Information System
2 10 (6.993%) Computer Science
3 7 (4.895%) Mathematics
4 5 (3.497%) Visualisation
4 5 (3.497%) Social Media
5 3 (2.098%) Data Protection Act
5 3 (2.098%) FMCG
5 3 (2.098%) Blackberry
6 2 (1.399%) Replication
7 1 (0.699%) iPhone
7 1 (0.699%) EPoS
7 1 (0.699%) Mainframe
7 1 (0.699%) Enterprise Storage
Operating Systems
1 42 (29.37%) Windows
2 26 (18.18%) Linux
3 23 (16.08%) UNIX
4 13 (9.091%) AIX
5 11 (7.692%) SUSE
5 11 (7.692%) Red Hat Enterprise Linux
6 10 (6.993%) Windows Server 2003
6 10 (6.993%) Solaris
7 5 (3.497%) Windows CE
8 3 (2.098%) Windows Server 2008
8 3 (2.098%) Windows 8
9 1 (0.699%) Windows Phone
Processes & Methodologies
1 75 (52.45%) ITIL
2 47 (32.87%) Project Management
3 29 (20.28%) E-Commerce
4 24 (16.78%) PRINCE2
5 18 (12.59%) Service Management
6 13 (9.091%) Strategic Planning
6 13 (9.091%) Business Analysis
7 11 (7.692%) Web Development
8 10 (6.993%) OOP
8 10 (6.993%) OO
9 9 (6.294%) Root Cause Analysis
10 8 (5.594%) Performance Management
10 8 (5.594%) Incident Management
11 7 (4.895%) Stakeholder Management
11 7 (4.895%) Performance Improvement
11 7 (4.895%) Capacity Planning
12 6 (4.196%) Business Intelligence
12 6 (4.196%) Performance Testing
13 5 (3.497%) Web Analytics
13 5 (3.497%) Document Management
Programming Languages
1 25 (17.48%) SQL
2 22 (15.38%) Java
3 13 (9.091%) C
4 8 (5.594%) Shell Script
4 8 (5.594%) VB
5 5 (3.497%) VB6
5 5 (3.497%) PL/SQL
5 5 (3.497%) VB.NET
5 5 (3.497%) C#
5 5 (3.497%) Delphi
6 4 (2.797%) JavaScript
6 4 (2.797%) VBScript
7 3 (2.098%) Perl
8 2 (1.399%) Korn
9 1 (0.699%) Python
9 1 (0.699%) WebLogic Scripting Tool
Qualifications
1 18 (12.59%) Degree
2 11 (7.692%) Security Cleared
3 9 (6.294%) SC Cleared
4 6 (4.196%) ITIL Certification
5 3 (2.098%) CFA
5 3 (2.098%) MCITP
5 3 (2.098%) MCSE
5 3 (2.098%) Microsoft Certification
6 2 (1.399%) Cisco Certification
6 2 (1.399%) CCNP
6 2 (1.399%) CCNA
6 2 (1.399%) PRINCE2 Practitioner
7 1 (0.699%) ISEB Practitioner
7 1 (0.699%) ISEB
Quality Assurance & Compliance
1 30 (20.98%) SLA
2 6 (4.196%) QA
3 3 (2.098%) COBIT
4 2 (1.399%) ISO/IEC 27001
5 1 (0.699%) ISO/IEC 17799
5 1 (0.699%) ISO 9000
5 1 (0.699%) PCI DSS
System Software
1 7 (4.895%) Tivoli Workload Scheduler
2 4 (2.797%) VMware ESXi
2 4 (2.797%) Active Directory
3 2 (1.399%) XenDesktop
3 2 (1.399%) ISA Server
4 1 (0.699%) Terminal Services
Systems Management
1 9 (6.294%) Tivoli
2 4 (2.797%) Cisco UCCX
3 2 (1.399%) Symantec Enterprise Vault
3 2 (1.399%) Tivoli Monitoring
3 2 (1.399%) Netcool
3 2 (1.399%) Netcool/OMNIbus
3 2 (1.399%) Control-M
3 2 (1.399%) SCCM
4 1 (0.699%) OpenView
4 1 (0.699%) Tivoli Storage Manager
Vendors
1 27 (18.88%) Oracle
2 22 (15.38%) IBM
3 20 (13.99%) Microsoft
4 15 (10.49%) Dell
5 13 (9.091%) HP
5 13 (9.091%) Sun
6 12 (8.392%) Cisco
7 11 (7.692%) Red Hat
8 6 (4.196%) Fujitsu
9 5 (3.497%) Google
9 5 (3.497%) Progress
9 5 (3.497%) Sage
10 4 (2.797%) Apple
10 4 (2.797%) Business Objects
11 3 (2.098%) Citrix
11 3 (2.098%) SolarWinds
12 2 (1.399%) Symantec
12 2 (1.399%) Juniper
12 2 (1.399%) BMC
12 2 (1.399%) NetApp
Watford, Hertfordshire
This key role reports into the Head of Service Delivery. It is essential that the successful candidate has experience of Service Delivery, Service Account Management and Transition Management...
TTR UK Ltd
Salary: £40000.00 - £45000.00 per annum
Posted: 24 May 2013
Hertfordshire
to join our operations commercial team to manage the operations solution verification and cost service including, costing, assumptions and risk analysis. Roles & Responsibilities Operational cost management (70%) - Risk...
ComputaCenter
Salary: Competitive
Posted: 16 May 2013
Royston, Hertfordshire
Service Delivery Manager - Linux / Solaris / Cisco / Juniper - Cambridge, Cambridgeshire - Excellent opportunity to join a small but specialist solutions provider working on providing a stable data centre environment . Skills /...
Evolution Recruitment Solutions
Salary: Upto 50k + Pension + Healthcare +
Posted: 20 May 2013
Hertfordshire
Proficient with the application of automated (software) tools which enable selective access to information held within some form of database or data warehouse (eg SQL/Oracle)... Just to...
ComputaCenter
Salary: Competitive
Posted: 20 May 2013
St. Albans, Hertfordshire
Strategic management upgrade, monitoring and capacity planning of the core systems... Linux. hosted Java application servers. Linux routing. Administering Apache HTTP server. Administering PostgreSQL HA database servers... DHCP,...
Sky
Salary: Benefits
Posted: 15 May 2013
St. Albans, South East
DHCP, Radius, DNS, RIPE, CMS, PostgreSQL) Skills and Experience: Good working knowledge of UNIX/Linux including advanced routing Understanding of Java application servers and end-to-end administration...
SkyIQ
Salary: Benefits
Posted: 24 May 2013
Hertfordshire, South East
This role will include liaisons with other technical teams under IT infrastructure and Networks such as Unix services, Database services, Application Support and Capacity as well as liaison...
Volt
Salary: £45000 - £50000 per annum + Total package £59,000
Posted: 24 May 2013
Hertfordshire
Oracle Weblogic administration (8,9,10) - Oracle Weblogic scripting took - Apache HTTP Server Administration - Troubleshooting Middleware/ Java environments - Unix (ideally Solaris) - Shell scripting/ Python - Experience of the above...
Volt
Salary: £45000 - £50000 per annum + Total package £59,000
Posted: 24 May 2013