The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 82 104 65
Rank change year-on-year
+22 -39
Permanent jobs citing Service Delivery 67 58 88
As % of all permanent IT jobs located in Hertfordshire 2.97% 2.55% 3.55%
As % of the Processes & Methodologies category 3.51% 3.31% 4.46%
Number of salaries quoted 52 45 60
Average salary £53,750 £52,500 £54,000
Average salary % change year-on-year
+2.38% -2.77%
90% offered a salary of more than £30,650 £32,700 £37,250
10% offered a salary of more than £75,000 £60,000 £72,750
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1911 1754 1972
As % of all permanent IT jobs located in Hertfordshire 84.71% 77.03% 79.58%
Number of salaries quoted 1540 1393 1567
Average salary £50,000 £50,000 £45,000
Average salary % change year-on-year
- +11.11%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Salary Trend in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 28 April 2016.

Service Delivery Salary Histogram in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +18 12 £50,000 +100.00%
Watford +1 9 £37,500 -25.00% 1
Welwyn Garden City +21 6 £55,000 +18.91% 1
Stevenage +1 6 £74,000 +85.00%
Bishop's Stortford - 3 £45,000 -
Hoddesdon - 3 £23,000 -
St Albans +16 1 £55,000 -
Rickmansworth -1 1 £33,500 -39.09%
Royston - 1 - -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 28 April 2016, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 39 (35.78%) ITIL
2 31 (28.44%) Microsoft
3 21 (19.27%) Cisco
3 21 (19.27%) Finance
3 21 (19.27%) Agile Software Development
4 18 (16.51%) Change Management
4 18 (16.51%) CRM
5 17 (15.60%) Project Management
6 16 (14.68%) SDLC
7 15 (13.76%) Business Analysis
7 15 (13.76%) MS Excel
7 15 (13.76%) PRINCE2
7 15 (13.76%) SLA
7 15 (13.76%) WAN
8 14 (12.84%) Windows
9 13 (11.93%) E-Commerce
9 13 (11.93%) Service Management
9 13 (11.93%) Security Cleared
10 12 (11.01%) LAN
10 12 (11.01%) Data Analytics
10 12 (11.01%) Analytics
11 11 (10.09%) Coaching
11 11 (10.09%) Continuous Improvement
11 11 (10.09%) Management Information System
11 11 (10.09%) Degree
12 10 (9.17%) Marketing
12 10 (9.17%) Workflow
12 10 (9.17%) Active Directory
12 10 (9.17%) SharePoint
12 10 (9.17%) People Management

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 28 April 2016, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (9.17%) SharePoint
2 4 (3.67%) MS Exchange
3 2 (1.83%) BizTalk Server
3 2 (1.83%) IBM Domino
4 1 (0.92%) Skype for Business
Applications
1 15 (13.76%) MS Excel
2 7 (6.42%) MS Office
3 1 (0.92%) MS PowerPoint
Business Applications
1 3 (2.75%) Dynamics AX
2 2 (1.83%) Dynamics CRM
2 2 (1.83%) Oracle 11i
2 2 (1.83%) SAP CRM
Cloud Services
1 8 (7.34%) Amazon AWS
1 8 (7.34%) Microsoft Azure
1 8 (7.34%) PaaS
1 8 (7.34%) SaaS
Communications & Networking
1 15 (13.76%) WAN
2 12 (11.01%) LAN
3 8 (7.34%) Firewall
4 5 (4.59%) SAN
5 4 (3.67%) BGP
5 4 (3.67%) iSCSI
5 4 (3.67%) LDAP
5 4 (3.67%) MPLS
5 4 (3.67%) VPN
6 3 (2.75%) Internet
6 3 (2.75%) NetScaler
6 3 (2.75%) Network Security
6 3 (2.75%) TCP/IP
7 2 (1.83%) Cisco Nexus
7 2 (1.83%) OSPF
7 2 (1.83%) VoIP
8 1 (0.92%) IPsec
8 1 (0.92%) PBX
8 1 (0.92%) RTP
8 1 (0.92%) Wireless
Database & Business Intelligence
1 4 (3.67%) SQL Server
2 2 (1.83%) Big Data
2 2 (1.83%) Data Mining
2 2 (1.83%) Oracle Database
2 2 (1.83%) Oracle Database 10g
2 2 (1.83%) Oracle Database 11g
2 2 (1.83%) Oracle9i Database
2 2 (1.83%) SAP BW
2 2 (1.83%) SQL Server 2000
2 2 (1.83%) SQL Server 2008
General
1 21 (19.27%) Finance
2 10 (9.17%) Marketing
3 8 (7.34%) Retail
4 3 (2.75%) Billing
4 3 (2.75%) Publishing
5 2 (1.83%) Banking
5 2 (1.83%) Telecoms
6 1 (0.92%) Legal
6 1 (0.92%) Manufacturing
Job Titles
1 17 (15.60%) Service Manager
2 13 (11.93%) Architect
3 12 (11.01%) Delivery Manager
3 12 (11.01%) Services Delivery Manager
4 10 (9.17%) Network Engineer
5 9 (8.26%) IT Manager
6 8 (7.34%) Business Architect
6 8 (7.34%) Development Manager
6 8 (7.34%) Digital Development Manager
6 8 (7.34%) E-Commerce Manager
6 8 (7.34%) Head of Development
6 8 (7.34%) Head of Digital
6 8 (7.34%) Head of E-Commerce
6 8 (7.34%) Network Support
6 8 (7.34%) Network Support Engineer
6 8 (7.34%) Support Engineer
7 7 (6.42%) 2nd Line Engineer
7 7 (6.42%) 2nd Line Network Engineer
7 7 (6.42%) 2nd Line Support
7 7 (6.42%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 8 (7.34%) Web Services
2 1 (0.92%) .NET
2 1 (0.92%) VXML
Miscellaneous
1 11 (10.09%) Management Information System
2 8 (7.34%) Analytical Skills
3 4 (3.67%) Data Centre
3 4 (3.67%) EMC VNX
3 4 (3.67%) Statistics
4 3 (2.75%) Xbox
5 2 (1.83%) Blackberry
5 2 (1.83%) Cybercrime
5 2 (1.83%) Mathematics
5 2 (1.83%) Mobile App
5 2 (1.83%) NHS
6 1 (0.92%) AS400
6 1 (0.92%) Clustering
6 1 (0.92%) e-Learning
6 1 (0.92%) FMCG
6 1 (0.92%) User Experience
Operating Systems
1 14 (12.84%) Windows
2 6 (5.50%) Windows 7
2 6 (5.50%) Windows Server
3 3 (2.75%) Windows XP
4 2 (1.83%) Linux
4 2 (1.83%) Unix
5 1 (0.92%) AIX
5 1 (0.92%) Windows 8
5 1 (0.92%) Windows Mobile
Processes & Methodologies
1 39 (35.78%) ITIL
2 21 (19.27%) Agile Software Development
3 18 (16.51%) Change Management
3 18 (16.51%) CRM
4 17 (15.60%) Project Management
5 16 (14.68%) SDLC
6 15 (13.76%) Business Analysis
6 15 (13.76%) PRINCE2
7 13 (11.93%) E-Commerce
7 13 (11.93%) Service Management
8 12 (11.01%) Analytics
8 12 (11.01%) Data Analytics
9 11 (10.09%) Coaching
9 11 (10.09%) Continuous Improvement
10 10 (9.17%) People Management
10 10 (9.17%) Workflow
11 9 (8.26%) Resource Management
11 9 (8.26%) Software Engineering
11 9 (8.26%) Waterfall
12 8 (7.34%) Process Architecture
Programming Languages
1 3 (2.75%) SQL
2 2 (1.83%) Java
3 1 (0.92%) C
Qualifications
1 13 (11.93%) Security Cleared
2 11 (10.09%) Degree
3 8 (7.34%) ITIL Certification
4 5 (4.59%) Cisco Certification
4 5 (4.59%) ISTQB
4 5 (4.59%) PRINCE2 Certification
5 4 (3.67%) CCNP
5 4 (3.67%) PRINCE2 Practitioner
6 3 (2.75%) CISM
6 3 (2.75%) CISSP
6 3 (2.75%) Microsoft Certification
6 3 (2.75%) VMware Certified Professional (VCP)
7 2 (1.83%) CCNA
7 2 (1.83%) CCSE
7 2 (1.83%) CISA
7 2 (1.83%) JNCIE
7 2 (1.83%) JNCIP
7 2 (1.83%) MCITP
7 2 (1.83%) SC Cleared
8 1 (0.92%) CCDA
Quality Assurance & Compliance
1 15 (13.76%) SLA
2 7 (6.42%) PCI DSS
3 2 (1.83%) COBIT
3 2 (1.83%) ISO/IEC 27001
3 2 (1.83%) PMBOK
4 1 (0.92%) QA
4 1 (0.92%) RMADS
System Software
1 10 (9.17%) Active Directory
2 5 (4.59%) VMware Infrastructure
2 5 (4.59%) vSphere
3 4 (3.67%) NFS
4 3 (2.75%) VMware ESX
4 3 (2.75%) XenApp
5 2 (1.83%) Hyper-V
5 2 (1.83%) Oracle RAC
5 2 (1.83%) XenServer
6 1 (0.92%) Firmware
Systems Management
1 4 (3.67%) Backup Exec
2 2 (1.83%) Data Guard
2 2 (1.83%) Oracle RMAN
3 1 (0.92%) Cisco CUCM
3 1 (0.92%) SCCM
Vendors
1 31 (28.44%) Microsoft
2 21 (19.27%) Cisco
3 9 (8.26%) Avaya
4 8 (7.34%) Oracle
4 8 (7.34%) VMware
5 6 (5.50%) Citrix
5 6 (5.50%) SAP
6 5 (4.59%) IBM
7 4 (3.67%) CheckPoint
7 4 (3.67%) EMC
7 4 (3.67%) Siebel
7 4 (3.67%) Symantec
8 3 (2.75%) Dell
8 3 (2.75%) Juniper
9 2 (1.83%) Axway
9 2 (1.83%) F5
9 2 (1.83%) HP
9 2 (1.83%) iManage
9 2 (1.83%) Kofax
9 2 (1.83%) Lotus
Hertfordshire
LA International
Salary: £20000 - £30000 per annum + EXCELLENT BENEFITS
Posted: 3 days ago
Welwyn Garden City, Hertfordshire
Understanding Recruitment
Salary: £50000.00 - £60000.00 per annum + benefits
Posted: 3 days ago
Hertfordshire
Interquest - IQ Tech
Salary: £65000 - £80000 per annum + £70/85k OTE & Package
Posted: 3 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: £Excellent salary + Benefits
Posted: 8 days ago