The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 100 93 61
Rank change year-on-year
-7 -32
Permanent jobs citing Service Delivery 39 52 79
As % of all permanent IT jobs located in Hertfordshire 1.79% 2.58% 3.91%
As % of the Processes & Methodologies category 2.17% 3.13% 4.95%
Number of salaries quoted 30 44 40
Average salary £58,750 £54,500 £50,000
Average salary % change year-on-year
+7.79% +9.00%
90% offered a salary of more than £35,450 £37,500 £31,000
10% offered a salary of more than £75,000 £71,750 £53,000
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1795 1662 1595
As % of all permanent IT jobs located in Hertfordshire 82.57% 82.36% 78.88%
Number of salaries quoted 1509 1292 1183
Average salary £52,000 £50,000 £45,000
Average salary % change year-on-year
+4.00% +11.11%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £70,000 £65,000 £75,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Salary Trend in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 10 February 2016.

Service Delivery Salary Histogram in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 11 £75,000 - 2
Hemel Hempstead +6 7 £62,500 +38.88% 1
Watford -4 6 £50,000 - 1
Hertford -2 3 £62,500 -
Royston - 2 - -
St Albans -2 1 - -
Letchworth -7 1 £40,500 -4.70%
Potters Bar - 1 £26,500 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 10 February 2016, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 37 (38.54%) ITIL
2 31 (32.29%) Microsoft
3 20 (20.83%) Change Management
4 19 (19.79%) Service Management
5 18 (18.75%) Active Directory
6 17 (17.71%) SLA
6 17 (17.71%) Cisco
6 17 (17.71%) MS Excel
7 16 (16.67%) PRINCE2
8 15 (15.63%) WAN
9 14 (14.58%) LAN
9 14 (14.58%) Windows
9 14 (14.58%) Project Management
10 13 (13.54%) SQL
10 13 (13.54%) Oracle
10 13 (13.54%) Degree
11 12 (12.50%) Finance
12 11 (11.46%) Workflow
12 11 (11.46%) Firewall
12 11 (11.46%) Analytics
13 10 (10.42%) Data Analytics
13 10 (10.42%) Analytical Skills
13 10 (10.42%) Resource Management
13 10 (10.42%) Marketing
13 10 (10.42%) CRM
13 10 (10.42%) HP
14 9 (9.38%) SQL Server
14 9 (9.38%) Network Design
14 9 (9.38%) ITSM
14 9 (9.38%) PCI DSS

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 10 February 2016, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.29%) IIS
2 6 (6.25%) SharePoint
3 3 (3.13%) Apache
3 3 (3.13%) Oracle Workflow
4 2 (2.08%) BizTalk Server
4 2 (2.08%) IBM Domino
5 1 (1.04%) Skype for Business
5 1 (1.04%) Tomcat
5 1 (1.04%) WebLogic
5 1 (1.04%) WebSphere
Applications
1 17 (17.71%) MS Excel
2 4 (4.17%) MS Office
3 1 (1.04%) MS PowerPoint
3 1 (1.04%) MS Visio
Business Applications
1 4 (4.17%) Dynamics AX
2 2 (2.08%) BASE24
2 2 (2.08%) Dynamics CRM
2 2 (2.08%) Magento
2 2 (2.08%) Oracle 11i
Communications & Networking
1 15 (15.63%) WAN
2 14 (14.58%) LAN
3 11 (11.46%) Firewall
4 8 (8.33%) BGP
5 7 (7.29%) iSCSI
5 7 (7.29%) LDAP
5 7 (7.29%) VPN
6 6 (6.25%) Internet
6 6 (6.25%) MPLS
7 4 (4.17%) VoIP
8 3 (3.13%) Network Security
8 3 (3.13%) OSPF
8 3 (3.13%) SMTP
9 2 (2.08%) Cisco ASA
9 2 (2.08%) DHCP
9 2 (2.08%) DNS
9 2 (2.08%) RFID
9 2 (2.08%) SSL
9 2 (2.08%) TCP/IP
9 2 (2.08%) Wireless
Database & Business Intelligence
1 9 (9.38%) SQL Server
2 8 (8.33%) Oracle Database
3 5 (5.21%) SQL Server 2008
4 4 (4.17%) Big Data
5 3 (3.13%) MySQL
5 3 (3.13%) Oracle Database 11g
5 3 (3.13%) RDBMS
5 3 (3.13%) Relational Database
6 2 (2.08%) BusinessObjects
6 2 (2.08%) Data Mining
6 2 (2.08%) Oracle Database 10g
6 2 (2.08%) Oracle Reports
6 2 (2.08%) Oracle9i Database
6 2 (2.08%) QualityStage
6 2 (2.08%) SQL Server 2000
Development Applications
1 2 (2.08%) JIRA
1 2 (2.08%) Toad
1 2 (2.08%) Visual Studio
General
1 12 (12.50%) Finance
2 10 (10.42%) Marketing
3 7 (7.29%) Telecoms
4 3 (3.13%) Publishing
5 2 (2.08%) Legal
5 2 (2.08%) Manufacturing
6 1 (1.04%) Banking
6 1 (1.04%) Pharmaceutical
6 1 (1.04%) Retail
Job Titles
1 16 (16.67%) Architect
2 15 (15.63%) Service Manager
3 10 (10.42%) Analyst
3 10 (10.42%) IT Manager
4 7 (7.29%) Consultant
4 7 (7.29%) Delivery Manager
4 7 (7.29%) Network Architect
4 7 (7.29%) Project Manager
4 7 (7.29%) Services Delivery Manager
5 6 (6.25%) Business Architect
6 5 (5.21%) 2nd Line Engineer
6 5 (5.21%) 2nd Line Support
6 5 (5.21%) 2nd Line Support Engineer
6 5 (5.21%) ITIL Manager
6 5 (5.21%) Network Engineer
6 5 (5.21%) Software Consultant
6 5 (5.21%) Support Engineer
7 4 (4.17%) Desktop Support
7 4 (4.17%) Service Analyst
7 4 (4.17%) Support Analyst
Libraries, Frameworks & Software Standards
1 4 (4.17%) .NET
2 3 (3.13%) LAMP
2 3 (3.13%) Web Services
2 3 (3.13%) XML
3 2 (2.08%) ASP.NET
3 2 (2.08%) CSS
3 2 (2.08%) HTML
3 2 (2.08%) jQuery
4 1 (1.04%) Middleware
4 1 (1.04%) VXML
4 1 (1.04%) XMPP
Miscellaneous
1 10 (10.42%) Analytical Skills
2 8 (8.33%) Management Information System
3 7 (7.29%) EMC VNX
4 6 (6.25%) Data Centre
4 6 (6.25%) Xbox
5 4 (4.17%) Statistics
6 3 (3.13%) Client/Server
6 3 (3.13%) CMDB
6 3 (3.13%) Reference Data
7 2 (2.08%) Cybercrime
7 2 (2.08%) Driving Licence
7 2 (2.08%) NHS
8 1 (1.04%) Blackberry
8 1 (1.04%) e-Learning
8 1 (1.04%) EPoS
8 1 (1.04%) HP Storage
8 1 (1.04%) Mobile App
8 1 (1.04%) SecurID
8 1 (1.04%) User Experience
Operating Systems
1 14 (14.58%) Windows
2 7 (7.29%) Windows Server
3 5 (5.21%) Linux
3 5 (5.21%) Unix
3 5 (5.21%) Windows 8
4 4 (4.17%) Windows 7
5 3 (3.13%) Windows XP
6 2 (2.08%) Windows Mobile
7 1 (1.04%) Windows Server 2008
Processes & Methodologies
1 37 (38.54%) ITIL
2 20 (20.83%) Change Management
3 19 (19.79%) Service Management
4 16 (16.67%) PRINCE2
5 14 (14.58%) Project Management
6 11 (11.46%) Analytics
6 11 (11.46%) Workflow
7 10 (10.42%) CRM
7 10 (10.42%) Data Analytics
7 10 (10.42%) Resource Management
8 9 (9.38%) ITSM
8 9 (9.38%) Network Design
9 8 (8.33%) Incident Management
10 7 (7.29%) Agile Software Development
10 7 (7.29%) Asset Management
10 7 (7.29%) Line Management
10 7 (7.29%) Security Management
11 6 (6.25%) Mentoring
11 6 (6.25%) Problem Management
11 6 (6.25%) Process Architecture
Programming Languages
1 13 (13.54%) SQL
2 3 (3.13%) PHP
3 2 (2.08%) Java
3 2 (2.08%) JavaScript
4 1 (1.04%) C#
4 1 (1.04%) T-SQL
Qualifications
1 13 (13.54%) Degree
2 6 (6.25%) CCNP
2 6 (6.25%) Cisco Certification
2 6 (6.25%) PRINCE2 Practitioner
3 5 (5.21%) ISTQB
4 4 (4.17%) Microsoft Certification
4 4 (4.17%) Security Cleared
5 3 (3.13%) MCSE
5 3 (3.13%) PRINCE2 Certification
6 2 (2.08%) CCNA
6 2 (2.08%) ISEB
6 2 (2.08%) MCP
6 2 (2.08%) MCSA
7 1 (1.04%) CCDA
7 1 (1.04%) CCDP
7 1 (1.04%) CCIE
7 1 (1.04%) CISSP
7 1 (1.04%) ITIL Certification
7 1 (1.04%) JNCIP
7 1 (1.04%) MCITP
Quality Assurance & Compliance
1 17 (17.71%) SLA
2 9 (9.38%) PCI DSS
3 5 (5.21%) QA
4 3 (3.13%) ISO/IEC 27001
5 2 (2.08%) BS7799
5 2 (2.08%) COBIT
5 2 (2.08%) PMBOK
6 1 (1.04%) GxP
System Software
1 18 (18.75%) Active Directory
2 7 (7.29%) NFS
3 5 (5.21%) VMware Infrastructure
4 4 (4.17%) Hyper-V
4 4 (4.17%) vSphere
4 4 (4.17%) XenServer
5 2 (2.08%) Oracle RAC
Systems Management
1 7 (7.29%) Backup Exec
2 5 (5.21%) SCCM
3 3 (3.13%) Systems Management Server (SMS)
4 2 (2.08%) Data Guard
4 2 (2.08%) HP Quality Center
4 2 (2.08%) Oracle Enterprise Manager
4 2 (2.08%) Oracle RMAN
4 2 (2.08%) Tivoli
5 1 (1.04%) Cisco CUCM
5 1 (1.04%) HP NNM
Vendors
1 31 (32.29%) Microsoft
2 17 (17.71%) Cisco
3 13 (13.54%) Oracle
4 10 (10.42%) HP
5 7 (7.29%) Avaya
5 7 (7.29%) EMC
5 7 (7.29%) Symantec
6 6 (6.25%) Dell
6 6 (6.25%) VMware
7 5 (5.21%) Altiris
8 4 (4.17%) Citrix
8 4 (4.17%) IBM
8 4 (4.17%) iManage
8 4 (4.17%) SAP
9 3 (3.13%) CheckPoint
9 3 (3.13%) FrontRange
9 3 (3.13%) PeopleSoft
10 2 (2.08%) Axway
10 2 (2.08%) Juniper
10 2 (2.08%) Kofax
Hatfield, Hertfordshire
TELSTRA Associates
Salary: From £60,000 to £90,000 per annum £65-85k+ bonus bens etc.
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £40,000 to £55,000 per annum
Posted: 3 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Package
Posted: 6 days ago
Hertfordshire
Ampersand Consulting
Salary: £65000 - £70000 per annum + Car Allowance, Benfits
Posted: 14 days ago
Watford
Interquest - IQ Public Sector
Salary: £40000 - £47000 per annum + depending on experience
Posted: 15 days ago
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 20 days ago
Hertfordshire
Capita plc
Salary: £55000.00 - £70000.00 per annum
Posted: 21 days ago