The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 98 63 72
Rank change year-on-year
-35 +9
Permanent jobs citing Service Delivery 48 71 103
As % of all permanent IT jobs located in Hertfordshire 2.10% 3.75% 3.47%
As % of the Processes & Methodologies category 2.68% 4.96% 4.48%
Number of salaries quoted 36 43 65
Average salary £50,000 £42,500 £42,500
Average salary % change year-on-year
+17.64% -
90% offered a salary of more than £37,500 £16,500 £23,500
10% offered a salary of more than £93,750 £52,500 £61,423
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1788 1431 2297
As % of all permanent IT jobs located in Hertfordshire 78.11% 75.59% 77.47%
Number of salaries quoted 1403 1076 1947
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £32,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Salary Trend in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -23 23 £39,000 -24.27% 1
Welwyn Garden City - 3 £55,000 -
Rickmansworth -14 2 - -
Hitchin -20 2 £49,250 +198.48%
Hemel Hempstead - 2 £50,000 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 December 2014, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 62 (59.05%) ITIL
2 33 (31.43%) SLA
3 29 (27.62%) Finance
4 23 (21.90%) Windows
5 20 (19.05%) Service Management
6 18 (17.14%) Project Management
7 14 (13.33%) Retail
8 13 (12.38%) SQL
9 12 (11.43%) ITIL Certification
10 10 (9.52%) Stakeholder Management
10 10 (9.52%) Analytical Skills
11 9 (8.57%) MS Office
11 9 (8.57%) PRINCE2
11 9 (8.57%) DNS
11 9 (8.57%) Citrix
11 9 (8.57%) Change Management
11 9 (8.57%) Telecoms
11 9 (8.57%) Agile Software Development
11 9 (8.57%) Performance Management
12 8 (7.62%) MS Excel
12 8 (7.62%) Microsoft
12 8 (7.62%) Windows Server 2003
12 8 (7.62%) Programme Management
12 8 (7.62%) Operations Management
12 8 (7.62%) Problem Management
12 8 (7.62%) Matrix Management
13 7 (6.67%) DHCP
13 7 (6.67%) Symantec
13 7 (6.67%) VMware
13 7 (6.67%) Incident Management

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 December 2014, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 6 (5.71%) MS Exchange
2 5 (4.76%) Apache
2 5 (4.76%) Exchange Server 2003
3 4 (3.81%) Exchange Server 2007
3 4 (3.81%) Lync
3 4 (3.81%) Exchange Server 2010
3 4 (3.81%) Oracle HTTP Server
4 3 (2.86%) BizTalk Server
4 3 (2.86%) CMS
5 2 (1.90%) Blackberry Enterprise Server
5 2 (1.90%) Tomcat
5 2 (1.90%) SharePoint
5 2 (1.90%) WebLogic
6 1 (0.95%) IIS
6 1 (0.95%) Apache Solr
6 1 (0.95%) SharePoint 2010
Applications
1 9 (8.57%) MS Office
2 8 (7.62%) MS Excel
3 2 (1.90%) Adobe Illustrator
3 2 (1.90%) InDesign
3 2 (1.90%) Photoshop
4 1 (0.95%) MS Project
Business Applications
1 1 (0.95%) SAP Oil and Gas
Cloud Services
1 1 (0.95%) SaaS
Communications & Networking
1 9 (8.57%) DNS
2 7 (6.67%) DHCP
3 6 (5.71%) HTTP
4 5 (4.76%) SAN
5 4 (3.81%) SMS
6 3 (2.86%) LAN
6 3 (2.86%) WAN
7 2 (1.90%) Ethernet
7 2 (1.90%) VoIP
7 2 (1.90%) ADSL
7 2 (1.90%) Internet
7 2 (1.90%) MPLS
7 2 (1.90%) Unified Communications
8 1 (0.95%) VPN
8 1 (0.95%) Firewall
8 1 (0.95%) Broadband
Database & Business Intelligence
1 6 (5.71%) QlikView
2 4 (3.81%) SQL Server
3 3 (2.86%) SQL Server Analysis Services
3 3 (2.86%) SQL Server 2000
3 3 (2.86%) PostgreSQL
3 3 (2.86%) SQL Server Reporting Services
3 3 (2.86%) SQL Server Integration Services
3 3 (2.86%) SQL Server 2012
4 2 (1.90%) MySQL
5 1 (0.95%) SQL Server 2008
5 1 (0.95%) DB2
5 1 (0.95%) Crystal Reports
Development Applications
1 2 (1.90%) Ant
2 1 (0.95%) Visual Studio
General
1 29 (27.62%) Finance
2 14 (13.33%) Retail
3 9 (8.57%) Telecoms
4 5 (4.76%) Banking
4 5 (4.76%) Marketing
5 4 (3.81%) Retail Banking
6 2 (1.90%) Online Betting
6 2 (1.90%) Local Government
6 2 (1.90%) Advertising
6 2 (1.90%) Games
7 1 (0.95%) Electronics
7 1 (0.95%) Legal
7 1 (0.95%) Manufacturing
Job Titles
1 34 (32.38%) Service Manager
2 27 (25.71%) Delivery Manager
3 25 (23.81%) Services Delivery Manager
4 10 (9.52%) 2nd Line Support
5 9 (8.57%) Administrator
5 9 (8.57%) Support Technician
5 9 (8.57%) Applications Manager
5 9 (8.57%) 2nd Line Support Technician
6 6 (5.71%) Analyst
6 6 (5.71%) Team Leader
7 5 (4.76%) Service Analyst
7 5 (4.76%) Support Manager
8 4 (3.81%) Support Team Leader
8 4 (3.81%) Server Engineer
8 4 (3.81%) IT Administrator
8 4 (3.81%) Service Desk Analyst
8 4 (3.81%) Coordinator
8 4 (3.81%) Support Engineer
8 4 (3.81%) Applications Support
8 4 (3.81%) Deskside Support
Libraries, Frameworks & Software Standards
1 3 (2.86%) J2EE
2 2 (1.90%) HTML
2 2 (1.90%) Flash
2 2 (1.90%) Middleware
3 1 (0.95%) jQuery
3 1 (0.95%) .NET
3 1 (0.95%) CSS
Miscellaneous
1 10 (9.52%) Analytical Skills
2 5 (4.76%) Management Information System
3 4 (3.81%) Clustering
3 4 (3.81%) Tandem
3 4 (3.81%) Mathematics
3 4 (3.81%) CMDB
4 3 (2.86%) Replication
5 2 (1.90%) EPoS
5 2 (1.90%) Statistics
5 2 (1.90%) Graphic Design
5 2 (1.90%) Video Editing
5 2 (1.90%) Blog
5 2 (1.90%) Online Games
5 2 (1.90%) FMCG
5 2 (1.90%) User Experience
6 1 (0.95%) Blackberry
6 1 (0.95%) DTV
Operating Systems
1 23 (21.90%) Windows
2 8 (7.62%) Windows Server 2003
3 5 (4.76%) Windows Server 2008
3 5 (4.76%) Linux
4 4 (3.81%) UNIX
5 2 (1.90%) Solaris
5 2 (1.90%) CentOS
6 1 (0.95%) Windows 7
6 1 (0.95%) Windows Vista
Processes & Methodologies
1 62 (59.05%) ITIL
2 20 (19.05%) Service Management
3 18 (17.14%) Project Management
4 10 (9.52%) Stakeholder Management
5 9 (8.57%) Agile Software Development
5 9 (8.57%) Change Management
5 9 (8.57%) PRINCE2
5 9 (8.57%) Performance Management
6 8 (7.62%) Programme Management
6 8 (7.62%) Problem Management
6 8 (7.62%) Matrix Management
6 8 (7.62%) Operations Management
7 7 (6.67%) Time Management
7 7 (6.67%) Incident Management
8 6 (5.71%) E-Commerce
9 5 (4.76%) Coaching
9 5 (4.76%) People Management
10 4 (3.81%) Continuous Improvement
10 4 (3.81%) Infrastructure Management
10 4 (3.81%) Process Management
Programming Languages
1 13 (12.38%) SQL
2 6 (5.71%) Java
3 2 (1.90%) C
3 2 (1.90%) Python
3 2 (1.90%) Shell Script
3 2 (1.90%) WebLogic Scripting Tool
4 1 (0.95%) T-SQL
4 1 (0.95%) C#
4 1 (0.95%) JavaScript
4 1 (0.95%) PL/SQL
Qualifications
1 12 (11.43%) ITIL Certification
2 4 (3.81%) PMP
2 4 (3.81%) PMI Certification
2 4 (3.81%) PRINCE2 Practitioner
3 3 (2.86%) Degree
4 2 (1.90%) CCNA
4 2 (1.90%) Cisco Certification
5 1 (0.95%) Microsoft Certification
5 1 (0.95%) PRINCE2 Certification
5 1 (0.95%) MCTS
5 1 (0.95%) SC Cleared
5 1 (0.95%) Security Cleared
5 1 (0.95%) MCP
5 1 (0.95%) MCSE
5 1 (0.95%) MCSA
Quality Assurance & Compliance
1 33 (31.43%) SLA
2 6 (5.71%) QA
3 2 (1.90%) PCI DSS
System Software
1 5 (4.76%) Hyper-V
2 4 (3.81%) XenApp
2 4 (3.81%) Active Directory
2 4 (3.81%) VMware Infrastructure
2 4 (3.81%) Forefront TMG
3 1 (0.95%) VMware Server
3 1 (0.95%) vSphere
Systems Management
1 4 (3.81%) Backup Exec
1 4 (3.81%) SCCM
2 2 (1.90%) OpenView
3 1 (0.95%) Norton AntiVirus
Vendors
1 9 (8.57%) Citrix
2 8 (7.62%) Microsoft
3 7 (6.67%) Symantec
3 7 (6.67%) VMware
4 4 (3.81%) BMC
4 4 (3.81%) Oracle
5 3 (2.86%) SAP
5 3 (2.86%) Cisco
5 3 (2.86%) Computacenter
6 2 (1.90%) Veeam
6 2 (1.90%) SolarWinds
6 2 (1.90%) Adobe
6 2 (1.90%) Macromedia
6 2 (1.90%) Red Hat
7 1 (0.95%) Sun
7 1 (0.95%) IBM
7 1 (0.95%) Lumesse
7 1 (0.95%) NetApp
7 1 (0.95%) McAfee
7 1 (0.95%) Sophos
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 6 days ago
Watford
Required IT
Salary: £24k per year
Posted: 9 days ago