The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 84 59 77
Rank change year-on-year
-25 +18
Permanent jobs citing Service Delivery 54 72 87
As % of all permanent IT jobs located in Hertfordshire 2.65% 3.75% 3.15%
As % of the Processes & Methodologies category 3.30% 4.98% 4.06%
Number of salaries quoted 44 39 57
Average salary £51,750 £42,500 £49,500
Average salary % change year-on-year
+21.76% -14.14%
90% offered a salary of more than £37,500 £27,600 £25,000
10% offered a salary of more than £71,750 £52,500 £73,500
UK excluding London average salary £45,000 £42,000 £42,000
% change year-on-year
+7.14% -
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1636 1445 2143
As % of all permanent IT jobs located in Hertfordshire 80.39% 75.30% 77.59%
Number of salaries quoted 1257 1080 1799
Average salary £50,000 £45,000 £45,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £32,500 £30,000 £34,000
10% offered a salary of more than £70,000 £65,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Salary Trend in Hertfordshire

Service Delivery
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 30 January 2015.

Service Delivery Salary Histogram in Hertfordshire

Service Delivery
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -21 23 £39,000 -22.00% 3
Welwyn Garden City - 4 £52,500 - 1
Rickmansworth -11 3 £55,000 +57.14%
St Albans - 3 £55,000 - 1
Hemel Hempstead -11 2 £45,000 +45.16%
Hitchin -19 2 £49,250 +198.48%
Letchworth +15 1 £42,500 +23.18%
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 January 2015, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 62 (57.41%) ITIL
2 29 (26.85%) SLA
3 27 (25.00%) Finance
4 22 (20.37%) Service Management
5 21 (19.44%) Project Management
6 20 (18.52%) Windows
7 16 (14.81%) SQL
8 15 (13.89%) Telecoms
9 12 (11.11%) Retail
10 11 (10.19%) Agile Software Development
10 11 (10.19%) Stakeholder Management
10 11 (10.19%) Java
10 11 (10.19%) ITIL Certification
10 11 (10.19%) DNS
11 10 (9.26%) PRINCE2
11 10 (9.26%) Problem Management
11 10 (9.26%) Performance Management
11 10 (9.26%) Analytical Skills
12 9 (8.33%) Coaching
12 9 (8.33%) Oracle
12 9 (8.33%) HTTP
12 9 (8.33%) DHCP
12 9 (8.33%) E-Commerce
12 9 (8.33%) Citrix
12 9 (8.33%) Microsoft
12 9 (8.33%) Programme Management
12 9 (8.33%) Change Management
13 8 (7.41%) Windows Server 2003
13 8 (7.41%) Oracle HTTP Server
13 8 (7.41%) MS Exchange

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 January 2015, IT jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.41%) Oracle HTTP Server
1 8 (7.41%) MS Exchange
1 8 (7.41%) Apache
2 6 (5.56%) Exchange Server 2007
2 6 (5.56%) Lync
3 5 (4.63%) Exchange Server 2003
3 5 (4.63%) CMS
3 5 (4.63%) Tomcat
4 4 (3.70%) BizTalk Server
4 4 (3.70%) Exchange Server 2010
5 3 (2.78%) WebLogic
5 3 (2.78%) SharePoint
6 2 (1.85%) Exchange Server 2013
7 1 (0.93%) Apache Solr
7 1 (0.93%) SharePoint 2010
7 1 (0.93%) Blackberry Enterprise Server
7 1 (0.93%) IIS
Applications
1 5 (4.63%) MS Excel
2 4 (3.70%) MS Office
3 1 (0.93%) Adobe Illustrator
3 1 (0.93%) InDesign
3 1 (0.93%) MS Project
3 1 (0.93%) Photoshop
Business Applications
1 2 (1.85%) SAP Oil and Gas
2 1 (0.93%) Dynamics AX
Cloud Services
1 2 (1.85%) Office 365
2 1 (0.93%) SaaS
Communications & Networking
1 11 (10.19%) DNS
2 9 (8.33%) HTTP
2 9 (8.33%) DHCP
3 6 (5.56%) SAN
4 4 (3.70%) SMS
5 3 (2.78%) LAN
5 3 (2.78%) WAN
6 2 (1.85%) ADSL
6 2 (1.85%) VoIP
6 2 (1.85%) Ethernet
6 2 (1.85%) MPLS
6 2 (1.85%) Internet
7 1 (0.93%) Unified Communications
7 1 (0.93%) Firewall
7 1 (0.93%) VPN
7 1 (0.93%) Broadband
Database & Business Intelligence
1 6 (5.56%) QlikView
2 5 (4.63%) PostgreSQL
2 5 (4.63%) MySQL
2 5 (4.63%) SQL Server
3 4 (3.70%) SQL Server 2000
3 4 (3.70%) SQL Server Analysis Services
3 4 (3.70%) SQL Server 2012
3 4 (3.70%) SQL Server Reporting Services
3 4 (3.70%) SQL Server Integration Services
4 1 (0.93%) SQL Server 2008
4 1 (0.93%) Oracle Database 11g
4 1 (0.93%) Oracle Database
4 1 (0.93%) DB2
4 1 (0.93%) Crystal Reports
4 1 (0.93%) Oracle Database 10g
Development Applications
1 3 (2.78%) Ant
2 1 (0.93%) Visual Studio
2 1 (0.93%) Toad
General
1 27 (25.00%) Finance
2 15 (13.89%) Telecoms
3 12 (11.11%) Retail
4 5 (4.63%) Banking
4 5 (4.63%) Marketing
4 5 (4.63%) Online Betting
4 5 (4.63%) Games
5 4 (3.70%) Retail Banking
6 3 (2.78%) Manufacturing
7 2 (1.85%) Electronics
7 2 (1.85%) Local Government
8 1 (0.93%) French Language
8 1 (0.93%) Back Office
8 1 (0.93%) Advertising
Job Titles
1 33 (30.56%) Service Manager
2 24 (22.22%) Delivery Manager
3 21 (19.44%) Services Delivery Manager
4 12 (11.11%) Administrator
5 10 (9.26%) Applications Manager
6 6 (5.56%) Analyst
6 6 (5.56%) Team Leader
6 6 (5.56%) Support Manager
7 5 (4.63%) Support Team Leader
7 5 (4.63%) Senior Systems Administrator
7 5 (4.63%) Applications Support Manager
7 5 (4.63%) Linux Systems Administrator
7 5 (4.63%) Senior Linux Administrator
7 5 (4.63%) Senior Linux Systems Administrator
7 5 (4.63%) Linux Administrator
7 5 (4.63%) Applications Support
7 5 (4.63%) Service Analyst
7 5 (4.63%) 2nd Line Support
7 5 (4.63%) Systems Administrator
8 4 (3.70%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (3.70%) J2EE
2 3 (2.78%) Middleware
3 2 (1.85%) .NET
4 1 (0.93%) jQuery
4 1 (0.93%) Flash
4 1 (0.93%) CSS
4 1 (0.93%) HTML
Miscellaneous
1 10 (9.26%) Analytical Skills
2 5 (4.63%) Tandem
2 5 (4.63%) Online Games
2 5 (4.63%) Replication
3 4 (3.70%) Clustering
3 4 (3.70%) CMDB
3 4 (3.70%) Mathematics
4 3 (2.78%) Management Information System
5 2 (1.85%) EPoS
5 2 (1.85%) DTV
5 2 (1.85%) FMCG
5 2 (1.85%) Blog
6 1 (0.93%) Graphic Design
6 1 (0.93%) Video Editing
6 1 (0.93%) Digital Media
6 1 (0.93%) Blackberry
6 1 (0.93%) User Experience
Operating Systems
1 20 (18.52%) Windows
2 8 (7.41%) Windows Server 2003
3 7 (6.48%) Linux
4 5 (4.63%) CentOS
5 4 (3.70%) UNIX
5 4 (3.70%) Windows Server 2008
6 2 (1.85%) Solaris
7 1 (0.93%) Android
7 1 (0.93%) Apple iOS
7 1 (0.93%) Windows 7
Processes & Methodologies
1 62 (57.41%) ITIL
2 22 (20.37%) Service Management
3 21 (19.44%) Project Management
4 11 (10.19%) Agile Software Development
4 11 (10.19%) Stakeholder Management
5 10 (9.26%) PRINCE2
5 10 (9.26%) Problem Management
5 10 (9.26%) Performance Management
6 9 (8.33%) Coaching
6 9 (8.33%) E-Commerce
6 9 (8.33%) Programme Management
6 9 (8.33%) Change Management
7 8 (7.41%) Operations Management
8 7 (6.48%) Incident Management
8 7 (6.48%) Time Management
9 6 (5.56%) ITSM
9 6 (5.56%) Matrix Management
9 6 (5.56%) Continuous Improvement
10 5 (4.63%) Resource Management
10 5 (4.63%) People Management
Programming Languages
1 16 (14.81%) SQL
2 11 (10.19%) Java
3 3 (2.78%) Shell Script
3 3 (2.78%) Python
4 2 (1.85%) JavaScript
4 2 (1.85%) C
4 2 (1.85%) C#
4 2 (1.85%) WebLogic Scripting Tool
5 1 (0.93%) T-SQL
5 1 (0.93%) PHP
5 1 (0.93%) PL/SQL
Qualifications
1 11 (10.19%) ITIL Certification
2 5 (4.63%) Degree
2 5 (4.63%) PRINCE2 Practitioner
2 5 (4.63%) PMP
2 5 (4.63%) PMI Certification
3 2 (1.85%) CCNA
3 2 (1.85%) Cisco Certification
4 1 (0.93%) MCTS
4 1 (0.93%) SC Cleared
4 1 (0.93%) Security Cleared
4 1 (0.93%) MCSE
4 1 (0.93%) MCSA
4 1 (0.93%) MCP
4 1 (0.93%) Microsoft Certification
Quality Assurance & Compliance
1 29 (26.85%) SLA
2 5 (4.63%) QA
3 2 (1.85%) Sarbanes-Oxley
3 2 (1.85%) PCI DSS
System Software
1 5 (4.63%) Hyper-V
2 4 (3.70%) Active Directory
2 4 (3.70%) VMware Infrastructure
2 4 (3.70%) XenApp
2 4 (3.70%) Forefront TMG
3 1 (0.93%) Oracle RMAN
3 1 (0.93%) Oracle RAC
Systems Management
1 4 (3.70%) SCCM
1 4 (3.70%) Backup Exec
2 2 (1.85%) OpenView
3 1 (0.93%) Data Guard
3 1 (0.93%) Norton AntiVirus
Vendors
1 9 (8.33%) Oracle
1 9 (8.33%) Citrix
1 9 (8.33%) Microsoft
2 7 (6.48%) VMware
3 6 (5.56%) Symantec
4 5 (4.63%) BMC
4 5 (4.63%) Red Hat
4 5 (4.63%) SAP
5 4 (3.70%) Computacenter
6 3 (2.78%) Cisco
7 2 (1.85%) SolarWinds
8 1 (0.93%) Lumesse
8 1 (0.93%) Veeam
8 1 (0.93%) JD Edwards
8 1 (0.93%) NetApp
8 1 (0.93%) McAfee
8 1 (0.93%) Sophos
8 1 (0.93%) IBM
8 1 (0.93%) Sun
8 1 (0.93%) Adobe
Hatfield, Hertfordshire
ComputaCenter
Salary: Competitve
Posted: 7 hours ago
Watford, United Kingdom
Camelot
Salary: Competitive + Bonus + Benefits
Posted: Yesterday
Hatfield, Hertfordshire
ComputaCenter
Salary: Negotiable
Posted: Yesterday
St. Albans, Hertfordshire
Opus Resourcing Ltd
Salary: £50000 - £60000 per annum + + On Call + Bens + Bonus
Posted: 3 days ago
Watford, Hertfordshire
BrightHouse
Salary: Competitive
Posted: 15 days ago
Hertfordshire
Progressive Recruitment
Salary: £40000 - £45000 per annum + competitive
Posted: 23 days ago