The table below looks at the statistics for Service Management skills in IT jobs advertised for the Home Counties region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank - 7 -
Permanent jobs citing Service Management 0 7 0
As % of all permanent IT jobs located in the Home Counties - 10.14% -
As % of the Processes & Methodologies category - 15.91% -
Number of salaries quoted 0 7 0
Average salary - £55,000 -
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Home Counties region.

Processes & Methodologies Category
Home Counties
Permanent IT job ads with a match in the
Processes & Methodologies category
6 44 41
As % of all permanent IT jobs located in the Home Counties 54.55% 63.77% 82.00%
Number of salaries quoted 4 35 30
Average salary £45,000 £60,000 £45,000
Average salary % change year-on-year
-25.00% +33.33%
90% offered a salary of more than £32,500 £45,000 £40,000
10% offered a salary of more than £75,000 £57,500 £85,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in the Home Counties

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Home Counties region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the Home Counties

Service Management
Salary Trend in the Home Counties

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Home Counties region.

Service Management Salary Trend in the Home Counties

Service Management
Top 6 Related IT Skills in the Home Counties

For the 6 months to 2 September 2014, IT jobs across the Home Counties region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 3 (100.00%) ITIL
2 2 (66.67%) ITIL V3
3 1 (33.33%) Supplier Management
3 1 (33.33%) Retail
3 1 (33.33%) Service Delivery
3 1 (33.33%) Stakeholder Management

Service Management
Top Related IT Skills in the Home Counties by Category

For the 6 months to 2 September 2014, IT jobs across the Home Counties region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 1 (33.33%) Retail
Job Titles
1 2 (66.67%) IT Services Manager
1 2 (66.67%) Service Manager
2 1 (33.33%) Delivery Manager
2 1 (33.33%) IT Services Delivery Manager
2 1 (33.33%) Services Delivery Manager
2 1 (33.33%) IT Strategy Manager
2 1 (33.33%) Strategy Manager
2 1 (33.33%) Designer
2 1 (33.33%) Service Assurance Manager
Processes & Methodologies
1 3 (100.00%) ITIL
2 2 (66.67%) ITIL V3
3 1 (33.33%) Service Delivery
3 1 (33.33%) Stakeholder Management
3 1 (33.33%) Supplier Management