Jobs 1 to 15 of 38

Service Transition Lead

About the Service Transition Lead role: Reporting to the Head of Quality & Improvement, this is a fantastic opportunity to be part of a team, who support amended services being hand over to the service management and operations teams... In addition, this role will support release, environment and test management over...
Whiteley, Hampshire, United Kingdom -
Specsavers
Salary: Competitive + Excellent Benefits
Posted: 26 days ago

Security Cleared Service Architect

Currently looking for an experienced security cleared Service Architect to join an industry leading IT consultancy on Defence and National Security projects. You will be responsible for delivering high quality service design solutions to support the bid of new business acquisition for my client... Ideally candidates will have a good...
Basingstoke, Hampshire -
Lorien Resourcing
Salary: Competitive Salary package
Posted: 5 days ago

Business Analyst (ServiceNow / Service Management)

ServiceNow experience... You will have the following skills: ServiceNow experience and general ITSM software experience... ITIL Qualified... Software Testing experience... Project Management experience. Working in the Service Design & Transition team who are responsible for the design of new services, transition of new customers and the processes used by all support...
Slough, Berkshire -
Networking People
Rate: £400 - £445 per day
Posted: 5 days ago

IT Change Analyst

Role: The primary purpose of the IT Change Analyst is to support the IT Change Manager in the delivery of the Change Control process. In addition to ensuring all live changes are guided through the Change Control process, the Change Analyst will carry out trend analysis of unidentified impacts, overruns,...
Bracknell, Berkshire -
Spectrum IT Recruitment (South) Ltd
Rate: £300 - £325 per day
Posted: Yesterday

Incident Manager

Responsibility for managing all CSO, MSO, Priority 1 & 2 faults to resolution adhering to the incident management process ensuring that all incidents are progressing in accordance with agreed Service Levels... Analyze, consolidate and aggregate data from various sources to form an end-to-end view of incident management... Ensure a...
Reading -
TDA Group
Posted: 4 days ago

Problem Manager

There is a need for an experienced Problem Manager or Project Analyst to join the Service Management Team... CONDITIONS: DV Clearance is required for this position... Demonstrable experience in a Problem Management role. ITIL qualified - ITIL foundation as a minimum. Data Analysis experience... ITIL V3 Intermediate Capability stream qualification: Operational...
Milton Keynes -
Capita Defence & Security Resourcing
Posted: 8 days ago

Major Incident Manager

Cognizant’s Infrastructure Services Practice provides end-to-end solutions covering architecture, design, implementation, management and on-going support across the entire enterprise technology infrastructure... - Manage customer / support escalated incidents - Co-ordinate required plan to ensure change - Obtain necessary approvals from all stake holders - Communication on any outage due to...
South East -
Cognizant
Posted: 7 days ago

Business Analyst (Newbury/Trowbridge/Staines)

Experience: *Experience of working within an ITIL Service Management framework, preferably with ITIL Service Management Foundation qualification... *Business analysis structured methodologies. *Excellent time management skills, including the ability to prioritise and organise workload... *Good overall understanding of project management processes and methods. *Experience of process/data analysis. *Practitioner level Business...
Staines, Middlesex -
Spring Technology
Salary: £40000.00 - £50000.00 per annum
Posted: 10 hours ago

Infrastructure Project Manager - £55,000 - Farnborough

Applicants for this position are generally required to have numerous years of experience working in a data centre and in a managerial role. Roles and Responsibilities: The day to day Programme Management of delivering various projects... To provide first class internal support for our clients Operations management team and for...
Farnborough -
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 21 days ago

Service Delivery Manager - ICT - IT Managed Services - ITIL

Reporting to a Head of Service Delivery Management within a specific Portfolio... - Provide service management input to the virtual account team and assist in identifying new opportunities which can be developed by ITS Client Management. - Understanding the cost of service delivery and work to reduce. - Ensure ITS Service Management standards (...
Amersham, Buckinghamshire -
FT Select
Salary: From £45,000 to £50,000 per annum plus car allowance and benefits
Posted: 5 days ago

Reporting Analyst

You need ITIL V3 Foundation, service management reporting experience, customer & supplier reporting experience, good internal and external stakeholder management skills, knowledge of MS Excel, Word, and other MS Office applications and previous experience within the Telecommunications, ideally within a Mobile Network Operator (MNO) environment is highly preferred, along with extensive...
Winchester, Hampshire -
Connectus
Rate: £300 - £350 per day
Posted: Yesterday

Reporting Analyst

ITIL V3 Foundation is essential... Service Management Reporting Experience is essential. MS Excel, Word, and other MS Office applications... Extensive experience working with reporting tools such as Oracle Business Objects and Qlikview. Working knowledge of using structured query language (SQL). Good understanding of the Software Development Lifecycle and Agile development...
Winchester, Hampshire -
Polar Recruitment
Rate: £320 - £350 per day
Posted: Yesterday

Service Desk Analyst

Capita End User Services is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... Our key areas are service management, managed workplace, on demand toolset and service integration...
Basingstoke -
Capita plc
Salary: £18000 - £19500 per annum
Posted: 12 days ago

Service Manager - Telecommunications, AWS, ITIL

Service Manager - Telecommunications - Contract - £400-500 per day. An experienced contract Service Manager is required for a major telecommunications company in Berkshire, The focus on this will be for a person who is able to absorb the technical needs of the service (AWS, billing and customer management) but also manage...
Berkshire -
Southern Lights Recruitment
Rate: £400 - £500 per day
Posted: 4 days ago

IT Service Management Consultant

ITSM consultant -Oxford. Cognizant is looking for an ITSM consultant to be based in Oxford... Knowledge of tasks & activities constituting ITSM Process deliverables, structuring them logically - planning, risk identification & mitigation, dependency analysis etc... Key Skills and Experience: Good experience in ITSM process definition, implementation, assessments, compliance, CSI and quality management...
South East -
Cognizant
Posted: 11 days ago