Jobs 1 to 15 of 75

Remediation Engineer

Bracknell, Berkshire -
Location: Bracknell, Birmingham or London. As you might imagine, technology is very much at the heart of Vodafone - without it, there wouldn't be a business. But here's the thing. We don't just develop new and innovative things for the sake of it. We want our technology to...
Posted: 5 days ago

3rd Line Technical Lead - Network, Voice, Scripting

Bracknell, Berkshire -
Spencer Rose
Service performance management & improvement... Service Delivery (Provide/Field) Service Management... Assist with the definition, and embedding, of a consistent set of processes interfacing to: Customer Services teams Service Delivery (Provide/Field) Service Management Experience Required: Broad Technology/Solution Experience... Educated to Degree level or equivalent, preferably in a technical discipline...
Salary: From £50,000 to £65,000 per annum
Posted: 6 days ago

Service Delivery Manager

Reading -
Austin Fraser Limited
Role; The purpose of the Service Delivery Manager (cloud) is to be responsible for leading and managing allocated projects and providing monthly utilisation statistics. The successful candidate will take responsibility for work allocation, and day to day operations of the Service Management Desk... Measure the performance of internal team against...
Salary: £45000.00 - £55000.00 per annum
Posted: 21 days ago

Service Delivery Manager

Milton Keynes, Buckinghamshire -
The JM Group is working with a major blue chip organisation that is seeking a Service Delivery Manager on a contract basis in Milton Keynes... To apply for this role as Service Delivery Manager, you must: *Have experience as an IT Service Delivery Manager/IT operational manager... *Be comfortable ensuring...
Rate: £300 - £350 per day
Posted: 3 days ago

Lead Service Delivery Manager - Central Government

Hook, Hampshire -
Serco Group PLC
Reporting to: Service Delivery Director... We are therefore recruiting for a Lead Service Delivery Manager with extensive experience of working within central government (Home Affairs) to develop, maintain and instigate service improvement initiatives across contracts under the portfolio... Duties & Responsibilities: -Reporting to the Head of Service Delivery Management this role...
Salary: £65000 - £70000 per annum
Posted: 13 days ago

Incident Manager

Milton Keynes, Buckinghamshire -
LA International
Escalation if service restoration likely to exceed agreed SLA targets... Essential: SC Clearance or willing to undertake clearance. ITIL v3 foundation Level (Minimum). Demonstrable experience of managing Major Incidents affecting critical IT systems and services in a managed services Major Incident Management function... Matrix Management of resolving teams, third parties...
Rate: £150 - £250 per day
Posted: 18 hours ago

IT Senior Support Technician

West Sussex -
Fixed Recruitment
1ST CENTRAL was launched in 2008 and has since sold over 1 million car insurance policies. We're quickly making a big name for ourselves in the world of insurance and are always on the look-out for talented people to join our team. We've grown from 62 people...
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 days ago

User Access Manager

Milton Keynes, Buckinghamshire -
The User Access Manager will be line managed by the Service Operations Manager and will work with the SCIS DP Service Desk manager and process owner, support teams and stakeholders to ensure respective ITSM SLAs & KPI’s are delivered to the customer’s expectations. The position will have direct line...
Salary: Competitive
Posted: 21 days ago

Service Owner, Virtual Desktop, VMWare View, Citrix - Maidenhead

Maidenhead, Berkshire -
EarthStream Global
Service Owner / Service Delivery Manager, Virtual Desktop, VMWare View, Citrix, ITIL required for a huge, global logistics and supply chain conglomerate based in Maidenhead... VMWare View and Citrix virtual desktop technologies. Active Directory. SCCM and other deployment tools. ITIL... Project Management experience... Overall, this person is responsible for overseeing all...
Salary: Up to £70,000 per annum + bonus and benefits package
Posted: 12 hours ago

Problem Manager

Worthing, West Sussex -
Experis Ltd
They will design and maintain a 'service management toolset' that allows monitoring and reporting on relevant data for purposes of quality control, performance management and service reporting across the whole of IT for both internally and externally hosted systems. The successful candidate will use their own proactive problem management, trending...
Salary: £35000 - £40000 per annum + Benefits
Posted: 6 days ago

Service Delivery Manager (IT)

Milton Keynes -
Vital Solutions
Act as the main point of contact for day-to-day operational service delivery issues... - Skills Stakeholder Management, 3rd Party Supplier management, Financial Control... - Manage benchmarking process to provide support service at best value for money, working alongside Vendor Management... - ITIL Service Management... - Knowledge of end-to-end service delivery...
Rate: £0 - £350 per day
Posted: 2 days ago

Continual Service Improvement Manager / ITIL / Maidenhead

Maidenhead, Berkshire -
EarthStream Global
ITIL aligned Continual Service Improvement Manager required by global logistics and commodities firm, to join an expanding global shared infrastructure services organisation based in Maidenhead. Essential skills: ITIL foundation certified (minimum); demonstrable experience of building, creating, designing process across a complex IT infrastructure organisation; proven career track record working within...
Salary: From £50,000 to £60,000 per annum
Posted: 6 days ago

Fantastic opportunity - Service Desk Technical Support

Reading -
Incite Insight
Key responsibilities of the role: Incident Management. To deal with incidents that have come into to the Service Management Tool... To ensure that all meeting rooms are maintained in a ready state for video conferencing and for presentations etc... Education / Qualification - Educated to A level standard, Qualified to at least...
Salary: £0 - £20,000 per year
Posted: 7 days ago

ITIL Consultant

Berkshire -
Real Staffing
This will include business process analysis, specialist advice to strategic and operational teams and focus on ITIL based IT management processes... University degree or equivalent preferably in Computer Science or Business Administration... ITIL Certification. Proven experience ITSM process analysis and design working collaboratively with both IT professionals and customers to...
Rate: £400 per day + competitive
Posted: 2 days ago

2nd Line Support Engineer - Windows 7 - Woking

Woking -
Austin Fraser Limited
Austin Fraser are searching for a Desktop / Service Desk Analyst with over 6 months experience on a Service Desk supporting Microsoft Windows XP/7, Microsoft Office and any service management system... Tech Exposure: *PC/Laptop support - hardware diagnoses & configuration *Printer support - hardware diagnoses & configuration *Password resets, user administration *Windows Operating...
Rate: £160 - £175 per day
Posted: 27 days ago