Jobs 1 to 15 of 57

Critical Incident Team Manager

Milton Keynes -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £20 - £28 per hour
Posted: 15 days ago

Critical Incident Team Manager - 6 months

Buckinghamshire -
Interquest - IQ ESM
Also you'll provide senior leadership and facilitation to the critical incident management process across delivery towers, leadership and the Client, driving a team of CIMs that works closely with individual account(s) and has knowledge of the customer context. Acts as escalation to drive to resolution complex problems and...
Rate: £25 - £28 per day
Posted: Yesterday

IT Service Manager

High Wycombe, Slough, Maidenhead -
Brightred Resourcing
Working with groups both internally and externally this person will be responsible as follows: - IT Service Management. - Delivery of robust and stable IT services against defined Service Level Agreements (SLA) - Leadership of IT Service Management team... - Incident and Problem Management. - Change Management... - Background and thorough understanding of ITIL... - Degree level...
Salary: £65k plus car allowance, bonus and benefits.
Posted: 12 days ago

Service Delivery Manager

East Molesey, Surrey -
Anderson Lamb
This leading provider of ICT Managed Services, Cloud and Managed Applications Services is hiring an additional Service Delivery Manager due to continued expansion of the client base in the UK, particularly the South East. This is a client facing Service Delivery Manager position. The successful Service Delivery Manager will be...
Salary: From £40,000 to £50,000 per annum Plus benefits
Posted: 2 days ago

Infrastructure Engineer

Redhill, Surrey -
Total Gas & Power Limited
Due to ongoing expansion of our business into Europe with technologies and service management, we are looking for an Infrastructure Engineer to enter the organization at the beginning of the transition into a servicing function... Logical, highly analytical and an effective problem-solver, who takes ownership for delivery of solutions...
Salary: From £45,000 to £50,000 per annum = bonus + excellent benefits
Posted: Yesterday

Configuration Analyst

Hanslope Park, Milton Keynes -
FCO Services
Your role will also see you configuring and verifying any new items, and maintaining the accuracy of our vital configuration management databases... With experience of working in an ITIL Service Management environment, backed by an ITIL foundation certificate, you’re the expert we need... Comfortable working with complex databases, Excel...
Salary: £22,000 plus £1,000 location allowance and great benefits
Posted: 2 days ago

Service Desk Analyst / Helpdesk Engineer - 1st Line / Must Drive

Surrey -
Coal IT Services
Relevant experience of Service Desk and Incident Management processes based on best practice approach to IT Service Management (ITIL)... As Service Desk Analyst/Helpdesk Engineer you will require practical experience of support at 1st Line within: Windows XP Microsoft Office 2003 including Outlook Internet Explorer Desktop and Laptop Dial up...
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: Yesterday

IT Operations Manager - ITIL, Service Management

Tunbridge Wells, Kent -
ComputAppoint
IT Operations Manager - Tunbridge Wells - Financial Services / Insurance - £60,000-80,000 + Great Benefits. A fantastic opportunity for an IT Operations Manager has opened at a prestigious Financial Services organisation in Kent. They are in need of an IT Operations Manager to provide leadership of technical IT services and staff...
Salary: £60000 - £80000 per annum + Excellent Benefits
Posted: 2 days ago

Head of IT Service Management

Winchester, Hampshire -
Redrock Consulting Ltd
You will also take responsibility for Continuous Improvement, overall line management of the support teams, continuous implementation of ISO 27002 and act as a point of contact for Incident Management, Problem Management and monitoring of SLA's and KPI's. You will have a background within IT Service Management, ideally...
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 2 days ago

Supervisor- IT Service Delivery UK

Dorking, Surrey -
Kuoni Travel Ltd
The role involves handling of telephone calls and ServiceNow tickets from customers and following up on outstanding tickets within the team... You will be a proactive team leader with a positive, ‘can do’ approach in assisting customers as well as being the escalation point to deal with any questions or...
Salary: Competitive
Posted: 10 days ago

Senior Service Delivery Manager

Hampshire -
NES Global Talent
Ensuring future service requirements are identified and understood in Service Level Requirement d Service Management, Incident Management, Problem Management, Change Management, ITIL... Knowledge of IT services and experience with ITIL practises... Candidates must be eligible to go through SC Level security clearance... About NES Global Talent: Established in 1978, NES...
Salary: £50000 to £65000 per annum - Car + bonus etc
Posted: 3 days ago

Service Metrics Analyst - Contract - Slough

Slough, Berkshire -
TD Group
Our long established financial services client based just west of London is looking for a Service Metrics Analyst to produce data and metrics from across the Service Delivery team and then to analyse for trends and to suggest where areas of improvement could be implemented. The individual will report into...
Posted: 5 days ago

Customer Support / Helpdesk - Reading

Reading, Berkshire -
Bentley Whitaker
Candidates will need strong customer service skills, a technical background with solid experience of the latest Windows and office packages, and the ability to pick up new skills and packages... Experienced in working within clearly defined SLA’s and with a good understanding/appreciation of customer service management principles... Self-...
Salary: From £18,000 to £25,000 per annum
Posted: 2 days ago

Problem Management Lead

Newbury, Berkshire -
Resource Management
We currently require a Problem Management Lead, initially until 31 March 2015. The focus of this pivotal role is to introduce an effective problem management function, ensuring robust processes and procedures are in place which will ultimately speed up resolution times and result in less disruption to business critical systems.....
Rate: £33120 - £40480 per annum + Benefits
Posted: Yesterday

IT Manager, ITIL - Service Management, Prince2, South East

South East -
G2 Recruitment Solutions Ltd.
The IT Manager should also have experience of Microsoft products, WAN, Network Support and leading teams of IT Analysts. In addition, the IT Manager will be responsible for the successful design and delivery of interim and longer term informatics solutions for Bespoke Medicines. The IT Manager must have a sound...
Rate: £Neg
Posted: Yesterday