Jobs 1 to 15 of 69

Project Manager - Service Desk Consolidation

Abingdon, Oxfordshire -
Cadence Resourcing
Project Manager, Infrastructure Project Manager, Service Desk Implementation, Service Desk Project Management, Service Management, ITIL, Prince 2- Experienced Project Manager required by large organisation to Project Manage an in flight project to consolidate three Service Desk environments onto one Cloud based platform. The successful contractor will have experience of project...
Rate: On application
Posted: Yesterday

1st / 2nd Line Service Desk Analyst

Dorking, Surrey -
ITF Solutions
Following a standard, best practice approach to IT service management, incident management, service requests and user queries received into the service desk minimising adverse systems availability on the business and facilitating business activities in line with agreed service levels, personal tagrets and performance objectives. In terms of experience you will...
Salary: £21000 - £22000 per annum + Bens
Posted: Yesterday

Senior Systems Technician

Guildford, Surrey -
UNIVERSITY OF SURREY
Working within the Service Management group, you will be responsible for 2nd and 3rd line support for the IT Infrastructure to achieve service targets and support individual and collaborative working for the University... You should have a good working knowledge of ITIL standards alongside in depth knowledge and understanding of...
Salary: From £25,013 to £28,972 per annum
Posted: 9 days ago

Service Delivery Manager

East Molesey, Surrey -
Anderson Lamb
This leading provider of ICT Managed Services, Cloud and Managed Applications Services is hiring an additional Service Delivery Manager due to continued expansion of the client base in the UK, particularly the South East. This is a client facing Service Delivery Manager position. The successful Service Delivery Manager will be...
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: Yesterday

ITIL Change Co-ordinator

Southampton, Hampshire -
Connectus
license management and capacity planning) *Enter and maintain updates to RFC records... *Production of Change Management Information, to agreed frequency and quality, for inclusion in regular or ad-hoc service reporting. *Build excellent working relationships with key stakeholders both within and outside the IT Service Management area... Qualifications/Experience Required: *...
Salary: £25000 - £36000 per annum + pension, healthcare
Posted: 3 days ago

Head of IT Service Management

Winchester, Hampshire -
Redrock Consulting Ltd
The organisation requires a Head of IT Service Management to join it's thriving operation during a period of extended growth. You will take responsibility for providing IT Services across multiple operating centres within an ITIL and ISO20000 security standards environment. You will also take responsibility for Continuous Improvement, overall...
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 2 days ago

Infrastructure (Operations) Manager

Guildford, Surrey -
UNIVERSITY OF SURREY
Working within the Service Management group, you will be responsible for the delivery and support of all production Infrastructure Services, providing 24x7 availability and rapid response to achieve service targets and support individual and collaborative working for the University... Reporting to the IT Deputy Director (Service Management) and working across...
Salary: From £46,400 to £55,375 per annum
Posted: 9 days ago

Service Desk Analyst / Helpdesk Engineer - 1st Line / Must Drive

Surrey -
Coal IT Services
Relevant experience of Service Desk and Incident Management processes based on best practice approach to IT Service Management (ITIL)... As Service Desk Analyst/Helpdesk Engineer you will require practical experience of support at 1st Line within: Windows XP Microsoft Office 2003 including Outlook Internet Explorer Desktop and Laptop Dial up...
Salary: From £20,000 to £23,000 per annum plus 30% benefits package (excellent
Posted: 4 days ago

Service Improvement Analyst

Berkshire -
Roc Search
The role will involve producing data and metrics from across the Service Delivery which you will then analyse for trends and to suggest where areas of improvement could be implemented. Essential skills: *ITIL Certified. *Excellent knowledge of Excel, Word, MS Project, Visio and PowerPoint. *Administration experience for LANDesk... *Following basic...
Posted: 2 days ago

Service Improvement Analyst - Contract - Slough

Slough, Berkshire -
TD Group
to produce data and metrics from across the Service Delivery team and then to analyse for trends and to suggest where areas of improvement could be implemented. The individual will report into the Release Change Manager to perform the following key tasks: o Produce metrics from various sources for weekly...
Posted: Yesterday

Problem Management Lead

Newbury, Berkshire -
Resource Solutions Group - Sovereign Housing
We currently require a Problem Management Lead, based in our head office in Newbury, initially until 31 March 2015. The focus of this pivotal role is to introduce an effective problem management function, ensuring robust processes and procedures are in place which will ultimately speed up resolution times and result...
Rate: Benefits
Posted: 2 days ago

Product Support Specialist - Cloud / Escalation Support

Reading, Berkshire -
Burns Sheehan
A well-funded, ambitious and fast-growing Cloud technology start-up is looking for a dynamic Product Support Specialist / Application Support Specialist to provide 2nd/3rd Line Escalation Support for their SaaS / Cloud solutions... - Contribute to the change management process... - Technical knowledge of supporting Cloud/SaaS based solutions with particular...
Salary: £35000 - £45000 per annum + Benefits
Posted: 3 days ago

IT Project Manager - Infrastructure and Software

Tunbridge Wells, Kent -
ComputAppoint
The Project Manager will be responsible for all aspects of the successful delivery and direction of IT infrastructure, software currency and service management projects. You must have previous Project Management experience in a variety of infrastructure and software projects, preferably in an Insurance environment. Essential Experience: Windows & UNIX operating platforms.....
Salary: £50000 - £55000 per annum + benefits
Posted: 2 days ago

Project Manager - PRINCE2, ITIL, DSDM, Cloud, Digital, LAN/WAN, VMware

Tunbridge Wells, Kent -
1st Choice Computer Appointments Ltd
Experience and Qualifications required: Prince II, ITIL, DSDM or equivalent, Windows & UNIX operating platforms, Cloud solutions, Digital solutions (web, mobile, social media), LAN/WAN, Database management software, VMWARE... Experience and Qualifications: - Qualification in project management or equivalent - Prince II, ITIL, DSDM (Agile)... o Digital solutions (web, mobile, social media) o...
Salary: From £45,000 to £55,000 per annum plus benefits
Posted: 2 days ago

Regional IT Support Analyst

Reading, Berkshire -
Rullion IT Plus
Strong working knowledge of MS XP / Windows 7, Office 2003 / 2007. *Strong working knowledge of TCP/IP networking - Client for MS Networking, Basic DSL Router config, VPN & Remote Support Tools... *Working knowledge of MS Server 2003 / 2008, AD, DHCP & RAID. *Understanding of ITIL V3 Service Management best practice. *ITIL V3...
Posted: Yesterday