Jobs 1 to 15 of 57

Process Assistant

Portsmouth, Hampshire -
Steria
o Ensure all actions taken are recorded against the relevant Service Management Tool records. o Carry out day to day queue management / administration duties Essential skills and experience: o Attention to detail / process oriented o Able to work to deadlines and prioritise own workload o ITIL v3 Foundation o Effective...
Salary: £20,000 per annum
Posted: 21 days ago

Global Transition Manager, Change Manager

Camberley, Surrey -
ARC IT Recruitment Ltd
This role will see you undertake responsibility for global change management and service transition programmes, leading and driving improvements on an on-going basis. You will work across business and IT change for the organisation, with an emphasis on service delivery and service management... It is desired that the successful...
Salary: £50000 Per Annum
Posted: 4 days ago

IT Contracts Manager (Vendor/Supplier Management)

Reigate -
Interquest - IQ ESM
My client is a well established organisation that has a large IT environment and multiple Vendor relationships. The purpose of the IT Supplier Manager role is to manage the relationship and contract with external IT hosting company, to ensure the relationship is properly maintained and that my client receives the...
Salary: £45000 - £50000 per annum + 20% bonus + Bens
Posted: 16 hours ago

IT Service Centre Analyst

Reading, Berkshire -
Pepsico Beverages International Ltd
We are on the lookout for an enthusiastic IT Service Centre Analyst to join our busy IT team at our Head Office in Theale (near Reading), Berkshire. You will work as an IT Service Centre Analyst (ITSC Analyst) within a team of 8. The team provide helpdesk support to approximately...
Salary: £25,000 per annum depending on experience
Posted: 11 days ago

IT Service Level Manager

Tunbridge Wells, Kent -
Complete Tech Limited
They will be a key part of the Service Management team and will ensure IT can clearly define the services available to the business and report on the service delivery performance... - Ensuring that quality services are delivered in line to the agreed SLA’s... - Delivering insightful data analysis to identify...
Salary: From £30,000 to £38,000 per annum
Posted: 6 days ago

Service Delivery Manager

East Molesey, Surrey -
Anderson Lamb
This leading provider of ICT Managed Services, Cloud and Managed Applications Services is hiring an additional Service Delivery Manager due to continued expansion of the client base in the UK, particularly the South East. This is a client facing Service Delivery Manager position. The successful Service Delivery Manager will be...
Salary: From £40,000 to £50,000 per annum plus 15% bonus and benefits
Posted: Yesterday

Service Delivery Coordinator

Aldershot, Hampshire -
Experis Ltd
Our client is looking for an experienced SC Cleared Service Delivery Coordinator to join their team in Aldershot, Chatterton, Chesterfield or Liverpool, for an initial 8 month contract. Key Responsibilities: Follow the Release Management Process as described in the SMPM (Service Management Processes Manual) and use Company Project Management processes...
Rate: market rate value
Posted: 4 days ago

Technical Assessment Advocate

South East -
Vodafone
Your responsibilities in this role will include: Demand Management has overall accountability for ensuring that products are deliverable and TES can fulfil its delivery obligations for the Enterprise business... - Ensure resource requirements are forecasted into capacity requirements Core competencies, knowledge and experience [max 5]: - Recognised as expert or specialist in...
Posted: 6 days ago

Service Improvement Analyst /Manager / Executive - ITIL CSI- Hampshire

Farnborough, Hampshire -
Zorba Consulting Limited
ITIL Service Improvement Analyst / Manager / Executive with experience of developing and implementing service management processes required for rapidly growing Cloud Solution Provider in Hampshire... The role will also support the day-to-day delivery of cross functional processes which directly affect the customer experience, for example Incident or Problem management.....
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 2 days ago

IT Service Level Manager

Kent -
Gerrard White
They will be a key part of the Service Management team and will ensure Group IT can clearly define the services available to the business and report on the service delivery performance... - Ensuring that quality services are delivered in line to the agreed SLA`s... - Delivering insightful data analysis to...
Salary: £30000 to £38000 per annum
Posted: 6 days ago

Problem Manager

Berkshire -
Lorien Resourcing
ITIL v2 SM Foundation and v2 Problem Management Practitioner OR v3 SM Foundation and v3 Service Operations, Problem Manager required for a large blue chip company based out of Bracknell to prevent Incidents from happening, and to minimise the impact of Incidents that cannot be prevented. The successful candidate will...
Salary: benefits package
Posted: 4 days ago

IT Operations Manager - ITIL, Service Reviews

Tunbridge Wells, Kent -
ComputAppoint
Skills: ITIL, Service Management, Operations Management. IT Operations Manager - Tunbridge Wells - Financial Services - £60,000-80,000 + Great Benefits. A fantastic opportunity for an IT Operations Manager has opened at a prestigious Financial Services organisation in Kent. They are in need of an IT Operations Manager to provide leadership of...
Salary: £60000 - £80000 per annum + Excellent Benefits
Posted: 6 days ago

IT Support Technician

Haywards Heath -
Fixed Recruitment
Monitor and resolve requests according to Service Level Agreements (SLA) Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained... Root cause analysis - identifying underlying root causes for recurring issues... Knowledge of MS Office 2010 and Windows 7... Knowledge of latest MS Office suite. Knowledge...
Salary: £21218 per annum + Excellent Benefits
Posted: 14 days ago

ITSM/ Service Design Consultant (ITIL)

Reading, Berkshire -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 5 days ago

ITIL Service Design Consultant

Reading, Berkshire -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £35000 - £60000 per annum + benefits
Posted: 20 days ago