The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 108 94 110
Rank change year-on-year
-14 +16
Permanent jobs citing Service Management 575 690 522
As % of all permanent IT jobs located in the South East 2.76% 3.10% 2.46%
As % of the Processes & Methodologies category 3.32% 3.83% 3.14%
Number of salaries quoted 444 438 379
Average salary £43,500 £42,500 £45,000
Average salary % change year-on-year
+2.35% -5.55%
90% offered a salary of more than £25,000 £26,500 £24,000
10% offered a salary of more than £65,000 £70,000 £70,000
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17316 18024 16618
As % of all permanent IT jobs located in the South East 83.10% 80.96% 78.28%
Number of salaries quoted 14188 13953 13512
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 28 August 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -2 191 £50,000 - 22
Surrey +5 108 £38,750 -5.48% 10
Hampshire -18 106 £39,103 +0.26% 13
Buckinghamshire -23 49 £55,000 +11.11% 3
West Sussex -5 47 £42,500 +30.76% 1
Kent +18 38 £48,500 +2.10%
Oxfordshire -6 24 £38,861 -2.84% 2
Middlesex +2 7 £55,000 +22.22%
Home Counties - 2 £65,000 -
East Sussex +7 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 816 (67.89%) ITIL
2 327 (27.20%) Microsoft
3 323 (26.87%) Service Delivery
4 315 (26.21%) ITSM
5 271 (22.55%) Windows
6 222 (18.47%) MS Excel
7 218 (18.14%) SLA
8 202 (16.81%) Finance
9 197 (16.39%) Project Management
9 197 (16.39%) Degree
10 187 (15.56%) Problem Management
11 181 (15.06%) Incident Management
12 174 (14.48%) Active Directory
13 172 (14.31%) Cisco
14 163 (13.56%) Change Management
15 159 (13.23%) Security Cleared
16 155 (12.90%) VMware
17 144 (11.98%) MS Office
18 138 (11.48%) LAN
18 138 (11.48%) Telecoms
19 134 (11.15%) Continuous Improvement
20 131 (10.90%) Data Centre
21 130 (10.82%) WAN
22 129 (10.73%) Linux
23 120 (9.98%) PRINCE2
23 120 (9.98%) VMware Infrastructure
24 119 (9.90%) SQL
25 113 (9.40%) Analytical Skills
26 105 (8.74%) Oracle
27 102 (8.49%) HP

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 50 (4.16%) SharePoint
2 40 (3.33%) Lync
3 27 (2.25%) MS Exchange
4 21 (1.75%) IIS
5 20 (1.66%) NetWeaver
6 16 (1.33%) Apache
7 11 (0.92%) Tomcat
7 11 (0.92%) IBM Notes
8 10 (0.83%) OpenStack
9 9 (0.75%) WebLogic
10 8 (0.67%) CMS
11 7 (0.58%) WebSphere
12 5 (0.42%) Exchange Server 2003
12 5 (0.42%) Exchange Server 2010
13 4 (0.33%) Exchange Server 2007
13 4 (0.33%) SharePoint 2013
13 4 (0.33%) Exchange Server 2013
13 4 (0.33%) Sitecore CMS
13 4 (0.33%) Blackberry Enterprise Server
14 3 (0.25%) MS Project Server
Applications
1 222 (18.47%) MS Excel
2 144 (11.98%) MS Office
3 49 (4.08%) MS PowerPoint
4 17 (1.41%) MS Visio
5 10 (0.83%) MS Project
6 1 (0.083%) SPSS
Business Applications
1 18 (1.50%) SAP FI
2 17 (1.41%) Remedy ITSM
3 16 (1.33%) SAP SRM
4 15 (1.25%) SAP FI/CO
4 15 (1.25%) SAP CO
5 6 (0.50%) SAP CRM
6 5 (0.42%) assyst
6 5 (0.42%) Dynamics CRM
7 3 (0.25%) SAP SM
7 3 (0.25%) Movex
7 3 (0.25%) SAP FI-GL
7 3 (0.25%) SAP FI-AP
7 3 (0.25%) SAP FI-AR
7 3 (0.25%) SAP BPC
7 3 (0.25%) Infor M3
7 3 (0.25%) Summit
8 2 (0.17%) SAP IS-U
8 2 (0.17%) Dynamics NAV
9 1 (0.083%) SAP CCM
9 1 (0.083%) CA PPM
Cloud Services
1 43 (3.58%) Office 365
2 38 (3.16%) Microsoft Azure
3 36 (3.00%) SaaS
4 35 (2.91%) Amazon AWS
5 9 (0.75%) Cloud Computing
6 6 (0.50%) Google Cloud Platform
7 4 (0.33%) PaaS
7 4 (0.33%) IaaS
7 4 (0.33%) SuccessFactors
8 3 (0.25%) IBM Blueworks
9 1 (0.083%) Google Analytics
9 1 (0.083%) Yammer
9 1 (0.083%) Azure Active Directory
Communications & Networking
1 138 (11.48%) LAN
2 130 (10.82%) WAN
3 74 (6.16%) Firewall
4 56 (4.66%) SAN
5 36 (3.00%) VoIP
6 33 (2.75%) DNS
7 29 (2.41%) VPN
7 29 (2.41%) DHCP
8 27 (2.25%) NAS
9 26 (2.16%) Cisco Nexus
10 22 (1.83%) MPLS
11 21 (1.75%) Cisco ASA
12 20 (1.66%) TCP/IP
13 19 (1.58%) Ethernet
14 16 (1.33%) Cisco IOS
15 15 (1.25%) Wireshark
15 15 (1.25%) DMZ
15 15 (1.25%) Internet
16 13 (1.08%) LDAP
16 13 (1.08%) Wi-Fi
Database & Business Intelligence
1 99 (8.24%) SQL Server
2 41 (3.41%) Relational Database
3 38 (3.16%) MySQL
4 23 (1.91%) SAP BW
5 22 (1.83%) Oracle Database
6 18 (1.50%) SAP BI
6 18 (1.50%) RDBMS
7 17 (1.41%) Big Data
8 11 (0.92%) SQL Server Integration Services
9 10 (0.83%) Oracle Database 11g
9 10 (0.83%) SQL Server Reporting Services
10 9 (0.75%) MS Access
11 8 (0.67%) Data Mining
11 8 (0.67%) SQL Server 2008
11 8 (0.67%) SQL Server 2012
12 7 (0.58%) SQL Server 2005
12 7 (0.58%) MongoDB
13 6 (0.50%) Oracle ODI
13 6 (0.50%) Oracle Database 12c
13 6 (0.50%) Oracle9i Database
Development Applications
1 10 (0.83%) VSS/SourceSafe
1 10 (0.83%) JIRA
2 7 (0.58%) ERwin
3 6 (0.50%) Visual Studio
4 4 (0.33%) Eclipse
4 4 (0.33%) Team Foundation Server
5 2 (0.17%) Subversion
5 2 (0.17%) Git (software)
6 1 (0.083%) WebDriver
6 1 (0.083%) PHPUnit
6 1 (0.083%) Cucumber
6 1 (0.083%) Ant
6 1 (0.083%) Selenium
6 1 (0.083%) Fiddler
6 1 (0.083%) Talend Open Studio
General
1 202 (16.81%) Finance
2 138 (11.48%) Telecoms
3 51 (4.24%) Retail
4 50 (4.16%) Marketing
5 35 (2.91%) Manufacturing
6 25 (2.08%) Billing
7 23 (1.91%) Back Office
8 19 (1.58%) German Language
9 14 (1.16%) Law
10 13 (1.08%) Publishing
11 12 (1.00%) Legal
11 12 (1.00%) Banking
12 11 (0.92%) Pharmaceutical
13 10 (0.83%) Front Office
14 9 (0.75%) Italian Language
14 9 (0.75%) French Language
15 8 (0.67%) Games
16 7 (0.58%) Advertising
16 7 (0.58%) Spanish Language
17 5 (0.42%) Dutch Language
Job Titles
1 211 (17.55%) Analyst
2 154 (12.81%) Service Manager
3 101 (8.40%) Delivery Manager
4 84 (6.99%) Services Delivery Manager
5 74 (6.16%) Service Analyst
6 67 (5.57%) Architect
7 63 (5.24%) Service Desk Analyst
8 61 (5.07%) Support Analyst
9 57 (4.74%) Project Manager
10 56 (4.66%) Applications Support
11 55 (4.58%) Consultant
12 42 (3.49%) Solutions Architect
12 42 (3.49%) Support Engineer
13 41 (3.41%) Problem Manager
14 39 (3.24%) IT Services Manager
15 35 (2.91%) Developer
16 34 (2.83%) Team Leader
17 28 (2.33%) Process Manager
18 27 (2.25%) ITIL Manager
18 27 (2.25%) Technical Analyst
Libraries, Frameworks & Software Standards
1 47 (3.91%) .NET
2 44 (3.66%) CSS
2 44 (3.66%) HTML
3 43 (3.58%) Web Services
4 33 (2.75%) Middleware
5 25 (2.08%) XML
6 11 (0.92%) ASP.NET
7 10 (0.83%) jQuery
8 9 (0.75%) SAP Basis
9 8 (0.67%) Oracle Fusion
9 8 (0.67%) ASP.NET MVC
9 8 (0.67%) CGI
9 8 (0.67%) ASP.NET MVC 3
10 7 (0.58%) J2EE
10 7 (0.58%) .NET Framework
11 6 (0.50%) Ajax
11 6 (0.50%) COM
11 6 (0.50%) HTML5
12 5 (0.42%) CSS3
12 5 (0.42%) SAP XI
Miscellaneous
1 131 (10.90%) Data Centre
2 113 (9.40%) Analytical Skills
3 76 (6.32%) Management Information System
4 64 (5.32%) Computer Science
5 28 (2.33%) Blackberry
6 23 (1.91%) Life Science
7 22 (1.83%) Replication
8 18 (1.50%) Mathematics
9 15 (1.25%) Enterprise Storage
9 15 (1.25%) Hybrid Cloud
10 14 (1.16%) Private Cloud
10 14 (1.16%) AS400
11 13 (1.08%) NHS
11 13 (1.08%) iPad
11 13 (1.08%) iPhone
12 12 (1.00%) Semantic Web
13 11 (0.92%) User Experience
14 10 (0.83%) Enterprise Software
14 10 (0.83%) FlexPod
14 10 (0.83%) Mainframe
Operating Systems
1 271 (22.55%) Windows
2 129 (10.73%) Linux
3 85 (7.07%) UNIX
4 51 (4.24%) Windows 7
5 43 (3.58%) Windows Server 2008
6 37 (3.08%) Windows XP
7 34 (2.83%) Windows Server 2012
8 30 (2.50%) Red Hat Enterprise Linux
9 23 (1.91%) Windows 8
10 18 (1.50%) Windows Mobile
11 16 (1.33%) Solaris
12 15 (1.25%) AIX
13 14 (1.16%) Apple iOS
14 13 (1.08%) Android
15 9 (0.75%) Data ONTAP
16 8 (0.67%) Mac OS
16 8 (0.67%) Windows Server 2003
17 7 (0.58%) Windows 2000
18 4 (0.33%) CentOS
19 3 (0.25%) SUSE
Processes & Methodologies
1 816 (67.89%) ITIL
2 323 (26.87%) Service Delivery
3 315 (26.21%) ITSM
4 197 (16.39%) Project Management
5 187 (15.56%) Problem Management
6 181 (15.06%) Incident Management
7 163 (13.56%) Change Management
8 134 (11.15%) Continuous Improvement
9 120 (9.98%) PRINCE2
10 101 (8.40%) Agile Software Development
11 66 (5.49%) Root Cause Analysis
12 56 (4.66%) Line Management
12 56 (4.66%) Information Security
13 53 (4.41%) Stakeholder Management
14 51 (4.24%) Coaching
15 50 (4.16%) Release Management
16 49 (4.08%) Mentoring
17 48 (3.99%) Configuration Management
18 43 (3.58%) ERP
19 41 (3.41%) Risk Management
Programming Languages
1 119 (9.90%) SQL
2 46 (3.83%) JavaScript
3 42 (3.49%) Java
4 23 (1.91%) C
5 22 (1.83%) C#
6 15 (1.25%) Perl
6 15 (1.25%) T-SQL
7 14 (1.16%) C++
8 11 (0.92%) Python
9 10 (0.83%) PowerShell
10 9 (0.75%) PHP
11 8 (0.67%) PL/SQL
12 6 (0.50%) VB.NET
12 6 (0.50%) Bash Shell
13 4 (0.33%) Shell Script
14 3 (0.25%) VBA
14 3 (0.25%) COBOL
15 2 (0.17%) R
16 1 (0.083%) VB
16 1 (0.083%) JCL
Qualifications
1 197 (16.39%) Degree
2 159 (13.23%) Security Cleared
3 87 (7.24%) Microsoft Certification
4 75 (6.24%) SC Cleared
5 74 (6.16%) MCP
6 70 (5.82%) ITIL Certification
7 51 (4.24%) Cisco Certification
8 46 (3.83%) DV Cleared
9 35 (2.91%) MCITP
10 32 (2.66%) MCSE
11 30 (2.50%) CISSP
12 29 (2.41%) CCNA
13 28 (2.33%) ITIL Foundation Certificate
14 27 (2.25%) CCNP
14 27 (2.25%) MCSA
15 25 (2.08%) PMI Certification
15 25 (2.08%) MCTS
16 22 (1.83%) MCDST
16 22 (1.83%) ISEB
17 21 (1.75%) CISM
Quality Assurance & Compliance
1 218 (18.14%) SLA
2 50 (4.16%) ISO/IEC 27001
3 29 (2.41%) ISO 9001
4 17 (1.41%) QA
5 16 (1.33%) PCI DSS
6 8 (0.67%) Sarbanes-Oxley
7 7 (0.58%) PMBOK
8 5 (0.42%) ISO/IEC 20000
9 3 (0.25%) COBIT
10 1 (0.083%) GAMP
10 1 (0.083%) TickIT
10 1 (0.083%) ISO 14001
System Software
1 174 (14.48%) Active Directory
2 120 (9.98%) VMware Infrastructure
3 49 (4.08%) XenApp
4 38 (3.16%) XenDesktop
4 38 (3.16%) Hyper-V
5 23 (1.91%) vSphere
6 14 (1.16%) vCloud
7 13 (1.08%) Oracle RAC
8 11 (0.92%) Terminal Services
9 10 (0.83%) Citrix Presentation Server
10 7 (0.58%) VMware ESX
11 6 (0.50%) Tivoli Workload Scheduler
11 6 (0.50%) VMware ESXi
12 2 (0.17%) Microsoft App-V
13 1 (0.083%) Tivoli Directory Server
13 1 (0.083%) UAG
Systems Management
1 42 (3.49%) SCCM
2 26 (2.16%) SCOM
3 17 (1.41%) Nagios
4 16 (1.33%) Cisco Prime
5 14 (1.16%) Puppet
6 11 (0.92%) Tivoli
7 10 (0.83%) Cisco LMS
7 10 (0.83%) Opsview
8 8 (0.67%) CA Single Sign-On
9 7 (0.58%) Cisco CUCM
9 7 (0.58%) HP Quality Center
10 5 (0.42%) Netcool
10 5 (0.42%) SolarWinds Orion
11 4 (0.33%) Systems Management Server (SMS)
11 4 (0.33%) WSUS
11 4 (0.33%) HP Data Protector
12 3 (0.25%) HP UCMDB
12 3 (0.25%) SCVMM
12 3 (0.25%) Norton AntiVirus
12 3 (0.25%) NetBackup
Vendors
1 327 (27.20%) Microsoft
2 172 (14.31%) Cisco
3 155 (12.90%) VMware
4 105 (8.74%) Oracle
5 102 (8.49%) HP
6 100 (8.32%) Citrix
7 86 (7.15%) SAP
8 71 (5.91%) NetApp
9 42 (3.49%) Remedy
10 40 (3.33%) Dell
10 40 (3.33%) ServiceNow
11 31 (2.58%) Red Hat
12 29 (2.41%) IBM
13 26 (2.16%) LANDesk
14 25 (2.08%) FrontRange
15 20 (1.66%) 3PAR
16 19 (1.58%) Computacenter
16 19 (1.58%) CA
16 19 (1.58%) BT
17 18 (1.50%) McAfee
Portsmouth, Hampshire
Senitor Associates
Salary: £16000 - £20000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: Yesterday
Surrey
set2recruit
Salary: Competitive Salary and benefits package
Posted: Yesterday
Guildford, Surrey
ANSON MCCADE
Salary: £40-55K
Posted: Yesterday
Hampshire
LA International
Salary: £26500 - £33000 per annum + Excellent Benefits
Posted: Yesterday
Southampton, Hampshire
Connectus
Posted: 2 days ago
Berkshire
E-synergy Solutions
Salary: £35000 - £40000 per annum + Benefits
Posted: 2 days ago
Camberley, Surrey
Imperative People
Salary: £20000.00 - £24000.00 per annum + bens
Posted: 2 days ago
Buckinghamshire
Michael Bailey Associates
Salary: competitive
Posted: 2 days ago
Slough, Berkshire
Spencer Rose
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago
Slough, Berkshire
Spencer Rose
Salary: From £60,000 to £65,000 per annum
Posted: 2 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: 2 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £52,000 per annum £50,000 to £52,000 + Bonus (10%) Neg
Posted: 2 days ago
Reading, Berkshire
JM
Salary: £1 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £26500 - £33000 per annum + Benefits
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £38,000 per annum £35,000 to £38,000 Negotiable + 10%
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Salary: Competitive salary package
Posted: 3 days ago
Slough, Berkshire
Networking People
Salary: £55000 - £60000 per annum + Bonus + Flex Benefits
Posted: 3 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 3 days ago
Reading, Berkshire
83Zero
Salary: From £35,000 to £37,000 per annum
Posted: 3 days ago