The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 97 100 125
Rank change year-on-year
+3 +25
Permanent jobs citing Service Management 629 673 492
As % of all permanent IT jobs located in the South East 2.92% 2.81% 2.16%
As % of the Processes & Methodologies category 3.57% 3.51% 2.78%
Number of salaries quoted 433 477 385
Average salary £48,000 £50,000 £45,000
Average salary % change year-on-year
-4.00% +11.11%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £67,500 £71,500 £65,000
UK excluding London average salary £45,000 £46,000 £45,000
% change year-on-year
-2.17% +2.22%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17608 19172 17706
As % of all permanent IT jobs located in the South East 81.75% 80.04% 77.57%
Number of salaries quoted 13952 15152 14358
Average salary £47,500 £45,000 £44,000
Average salary % change year-on-year
+5.55% +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 17 April 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +35 275 £57,500 +9.00% 21
Hampshire +11 118 £48,500 +25.97% 10
Surrey -18 110 £45,000 -10.00% 18
Buckinghamshire -15 49 £34,000 -23.16% 11
West Sussex -11 43 £32,500 -40.90% 4
Oxfordshire +27 18 £46,500 -11.42% 11
Kent -8 16 £70,000 +33.33% 1
East Sussex -17 2 £24,500 -38.75% 1
Isle of Wight - 2 £72,500 -
Middlesex -5 1 - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 17 April 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 726 (59.90%) ITIL
2 344 (28.38%) Service Delivery
3 280 (23.10%) SLA
4 271 (22.36%) Microsoft
5 251 (20.71%) Windows
6 236 (19.47%) Finance
7 226 (18.65%) Telecoms
8 215 (17.74%) Degree
9 209 (17.24%) ITSM
10 202 (16.67%) Security Cleared
11 201 (16.58%) MS Excel
12 186 (15.35%) Problem Management
13 184 (15.18%) Incident Management
14 167 (13.78%) Continuous Improvement
15 161 (13.28%) Analytical Skills
16 159 (13.12%) Change Management
17 155 (12.79%) Active Directory
18 151 (12.46%) MS Office
19 149 (12.29%) VMware
20 147 (12.13%) SC Cleared
21 143 (11.80%) Project Management
22 137 (11.30%) Cisco
23 126 (10.40%) VMware Infrastructure
24 120 (9.90%) HP
25 109 (8.99%) ITIL Certification
26 104 (8.58%) LAN
27 99 (8.17%) Root Cause Analysis
28 97 (8.00%) Citrix
29 96 (7.92%) WAN
30 95 (7.84%) Risk Management

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 17 April 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 43 (3.55%) IIS
2 41 (3.38%) SharePoint
3 29 (2.39%) MS Exchange
4 20 (1.65%) Lync
5 13 (1.07%) WebSphere
5 13 (1.07%) Blackberry Enterprise Server
6 11 (0.91%) Apache
7 9 (0.74%) CMS
8 8 (0.66%) Tomcat
8 8 (0.66%) IBM Notes
9 7 (0.58%) Exchange Server 2010
10 6 (0.50%) NetWeaver
11 5 (0.41%) Sitecore CMS
11 5 (0.41%) SharePoint 2010
12 4 (0.33%) BizTalk Server
13 3 (0.25%) JBoss
13 3 (0.25%) Exchange Server 2003
13 3 (0.25%) Exchange Server 2007
13 3 (0.25%) OpenStack
14 1 (0.083%) SharePoint 2013
Applications
1 201 (16.58%) MS Excel
2 151 (12.46%) MS Office
3 41 (3.38%) MS PowerPoint
4 13 (1.07%) MS Project
5 2 (0.17%) MS Visio
6 1 (0.083%) Open Workbench
Business Applications
1 13 (1.07%) Remedy ITSM
2 10 (0.83%) Agresso
3 8 (0.66%) Dynamics CRM
4 6 (0.50%) Dynamics AX
5 5 (0.41%) assyst
6 3 (0.25%) Infor M3
6 3 (0.25%) Movex
7 2 (0.17%) SAP CRM
8 1 (0.083%) RMDS
8 1 (0.083%) SAP Oil and Gas
Cloud Services
1 38 (3.14%) Microsoft Azure
2 34 (2.81%) Office 365
3 27 (2.23%) SaaS
4 11 (0.91%) Amazon AWS
5 9 (0.74%) Cloud Computing
6 8 (0.66%) PaaS
7 3 (0.25%) Google Cloud Platform
8 2 (0.17%) Yammer
8 2 (0.17%) IaaS
8 2 (0.17%) IBM Blueworks
Communications & Networking
1 104 (8.58%) LAN
2 96 (7.92%) WAN
3 62 (5.12%) Firewall
4 57 (4.70%) Wireless
4 57 (4.70%) VPN
5 53 (4.37%) DNS
6 52 (4.29%) TCP/IP
7 50 (4.13%) SAN
8 47 (3.88%) Cisco ASA
9 46 (3.80%) DHCP
10 44 (3.63%) Broadband
11 37 (3.05%) VoIP
12 35 (2.89%) FWSM
13 34 (2.81%) Cisco Nexus
14 33 (2.72%) Internet
15 30 (2.48%) DSLAM
16 28 (2.31%) BGP
16 28 (2.31%) Wireshark
17 27 (2.23%) Cisco IOS
17 27 (2.23%) EIGRP
Database & Business Intelligence
1 82 (6.77%) SQL Server
2 24 (1.98%) MySQL
2 24 (1.98%) Relational Database
3 16 (1.32%) RDBMS
4 13 (1.07%) MS Access
5 10 (0.83%) SQL Anywhere
5 10 (0.83%) Sybase ASA
6 8 (0.66%) DB2
7 6 (0.50%) Ingres
8 5 (0.41%) Data Mining
8 5 (0.41%) Oracle Database
9 4 (0.33%) Amazon RDS
10 3 (0.25%) BusinessObjects
10 3 (0.25%) SAP BW
10 3 (0.25%) PostgreSQL
11 2 (0.17%) UniData
11 2 (0.17%) Crystal Reports
11 2 (0.17%) Data Warehouse
11 2 (0.17%) MongoDB
11 2 (0.17%) Oracle Database 12c
Development Applications
1 26 (2.15%) VSS/SourceSafe
2 5 (0.41%) Git (software)
2 5 (0.41%) Team Foundation Server
3 4 (0.33%) Jenkins
3 4 (0.33%) Ant
3 4 (0.33%) Subversion
4 2 (0.17%) Maven
4 2 (0.17%) Talend Open Studio
5 1 (0.083%) PHPUnit
5 1 (0.083%) Cucumber
5 1 (0.083%) Hudson
5 1 (0.083%) FishEye
5 1 (0.083%) JIRA
5 1 (0.083%) WATIR
5 1 (0.083%) Selenium
5 1 (0.083%) FitNesse
5 1 (0.083%) Fiddler
5 1 (0.083%) JUnit
5 1 (0.083%) Visual Studio
5 1 (0.083%) Eclipse
General
1 236 (19.47%) Finance
2 226 (18.65%) Telecoms
3 76 (6.27%) Marketing
4 41 (3.38%) Retail
5 38 (3.14%) Billing
6 25 (2.06%) Legal
6 25 (2.06%) German Language
7 21 (1.73%) Italian Language
7 21 (1.73%) Banking
7 21 (1.73%) Spanish Language
8 20 (1.65%) Manufacturing
8 20 (1.65%) Advertising
9 19 (1.57%) Front Office
10 15 (1.24%) Dutch Language
11 11 (0.91%) French Language
11 11 (0.91%) Law
12 6 (0.50%) Local Government
12 6 (0.50%) Portuguese Language
13 5 (0.41%) Publishing
13 5 (0.41%) Financial Institution
Job Titles
1 226 (18.65%) Analyst
2 161 (13.28%) Service Manager
3 97 (8.00%) Problem Manager
4 89 (7.34%) Delivery Manager
5 86 (7.10%) Service Analyst
6 85 (7.01%) Services Delivery Manager
7 79 (6.52%) Consultant
8 76 (6.27%) Support Analyst
8 76 (6.27%) Service Desk Analyst
9 74 (6.11%) Architect
10 53 (4.37%) Account Manager
11 44 (3.63%) Support Engineer
12 43 (3.55%) Network Engineer
13 41 (3.38%) Solutions Architect
14 40 (3.30%) 1st Line Support
15 37 (3.05%) Change Manager
16 35 (2.89%) Project Manager
17 34 (2.81%) Senior Manager
18 32 (2.64%) Infrastructure Architect
19 30 (2.48%) Developer
Libraries, Frameworks & Software Standards
1 50 (4.13%) .NET
2 31 (2.56%) HTML
2 31 (2.56%) XML
3 24 (1.98%) CSS
4 22 (1.82%) Web Services
5 14 (1.16%) J2EE
6 13 (1.07%) jQuery
7 11 (0.91%) Spring
8 10 (0.83%) Spring MVC
8 10 (0.83%) Struts
9 8 (0.66%) Middleware
9 8 (0.66%) CGI
10 7 (0.58%) ASP.NET
11 6 (0.50%) NHibernate
11 6 (0.50%) Velocity
12 5 (0.41%) ASP.NET MVC
12 5 (0.41%) COM
12 5 (0.41%) ASP.NET MVC 3
13 4 (0.33%) LINQ
13 4 (0.33%) Castle Windsor
Miscellaneous
1 161 (13.28%) Analytical Skills
2 88 (7.26%) Management Information System
3 35 (2.89%) Computer Science
4 34 (2.81%) Statistics
5 30 (2.48%) Blackberry
6 25 (2.06%) Enterprise Software
7 20 (1.65%) Private Cloud
8 19 (1.57%) PMI
9 16 (1.32%) Life Science
10 14 (1.16%) GIS
11 11 (0.91%) CMDB
12 10 (0.83%) Video Conferencing
12 10 (0.83%) NHS
13 8 (0.66%) CESG
13 8 (0.66%) CESG CLAS
13 8 (0.66%) RMADS
13 8 (0.66%) BYOD
14 7 (0.58%) Replication
15 6 (0.50%) AS400
15 6 (0.50%) STB
Operating Systems
1 251 (20.71%) Windows
2 79 (6.52%) Windows 7
3 73 (6.02%) Linux
4 66 (5.45%) UNIX
5 37 (3.05%) Windows XP
6 33 (2.72%) Windows Server 2008
7 21 (1.73%) Windows Server 2003
8 15 (1.24%) Solaris
9 14 (1.16%) Mac OS
10 12 (0.99%) Android
11 11 (0.91%) AIX
11 11 (0.91%) Apple iOS
11 11 (0.91%) Windows 8
11 11 (0.91%) Windows Server 2012
12 6 (0.50%) Red Hat Enterprise Linux
12 6 (0.50%) HPUX
12 6 (0.50%) VMS
13 4 (0.33%) SUSE
14 3 (0.25%) Windows NT
15 2 (0.17%) Windows Mobile
Processes & Methodologies
1 726 (59.90%) ITIL
2 344 (28.38%) Service Delivery
3 209 (17.24%) ITSM
4 186 (15.35%) Problem Management
5 184 (15.18%) Incident Management
6 167 (13.78%) Continuous Improvement
7 159 (13.12%) Change Management
8 143 (11.80%) Project Management
9 99 (8.17%) Root Cause Analysis
10 95 (7.84%) Risk Management
11 92 (7.59%) Agile Software Development
12 90 (7.43%) PRINCE2
13 75 (6.19%) CRM
14 61 (5.03%) Performance Management
15 50 (4.13%) Product Management
16 49 (4.04%) ITIL V3
16 49 (4.04%) Configuration Management
17 43 (3.55%) Capacity Management
18 42 (3.47%) Line Management
18 42 (3.47%) Stakeholder Management
Programming Languages
1 93 (7.67%) SQL
2 39 (3.22%) Java
3 29 (2.39%) Perl
4 26 (2.15%) JavaScript
5 21 (1.73%) PowerShell
6 18 (1.49%) C#
7 17 (1.40%) VBA
8 10 (0.83%) Shell Script
9 8 (0.66%) Python
10 7 (0.58%) T-SQL
10 7 (0.58%) C
11 5 (0.41%) C++
12 3 (0.25%) PL/SQL
12 3 (0.25%) Bash Shell
12 3 (0.25%) VB.NET
13 2 (0.17%) sed
13 2 (0.17%) PHP
13 2 (0.17%) VBScript
13 2 (0.17%) VB
13 2 (0.17%) AWK
Qualifications
1 215 (17.74%) Degree
2 202 (16.67%) Security Cleared
3 147 (12.13%) SC Cleared
4 109 (8.99%) ITIL Certification
5 74 (6.11%) DV Cleared
6 63 (5.20%) Microsoft Certification
7 55 (4.54%) MCP
8 44 (3.63%) Cisco Certification
9 43 (3.55%) CCNP
10 42 (3.47%) MCSE
11 38 (3.14%) PMI Certification
12 29 (2.39%) A+ Certification
13 26 (2.15%) PMP
13 26 (2.15%) CCNA
14 24 (1.98%) ITIL Foundation Certificate
15 21 (1.73%) CISSP
16 17 (1.40%) ISEB
17 15 (1.24%) MCSA
18 14 (1.16%) CISM
19 11 (0.91%) HND
Quality Assurance & Compliance
1 280 (23.10%) SLA
2 43 (3.55%) ISO/IEC 27001
3 29 (2.39%) ISO 9001
4 24 (1.98%) QA
5 10 (0.83%) PCI DSS
6 8 (0.66%) Sarbanes-Oxley
7 6 (0.50%) COBIT
8 3 (0.25%) ISO 9000
9 1 (0.083%) ISO/IEC 17799
9 1 (0.083%) GAMP
9 1 (0.083%) ISO/IEC 20000
System Software
1 155 (12.79%) Active Directory
2 126 (10.40%) VMware Infrastructure
3 69 (5.69%) Hyper-V
4 28 (2.31%) XenDesktop
5 27 (2.23%) XenApp
6 23 (1.90%) vSphere
7 20 (1.65%) vCloud
8 15 (1.24%) Citrix Presentation Server
9 13 (1.07%) Microsoft App-V
10 9 (0.74%) Terminal Services
11 6 (0.50%) VMware ESXi
12 4 (0.33%) Oracle RAC
13 2 (0.17%) VMware ESX
14 1 (0.083%) Terminal Server
14 1 (0.083%) Xen
14 1 (0.083%) VMware Server
14 1 (0.083%) Tivoli Directory Server
Systems Management
1 55 (4.54%) SCCM
2 40 (3.30%) Nagios
3 26 (2.15%) Cisco Prime
3 26 (2.15%) Cisco LMS
3 26 (2.15%) Opsview
4 19 (1.57%) SCOM
5 9 (0.74%) Puppet
6 7 (0.58%) WSUS
7 6 (0.50%) Tivoli Storage Manager
8 5 (0.41%) Systems Management Server (SMS)
8 5 (0.41%) DameWare
8 5 (0.41%) logstash
9 4 (0.33%) SCSM
9 4 (0.33%) SolarWinds Orion
9 4 (0.33%) ARCserve
9 4 (0.33%) Tivoli
10 3 (0.25%) ZENworks
10 3 (0.25%) CA Single Sign-On
10 3 (0.25%) HP Data Protector
10 3 (0.25%) HP UCMDB
Vendors
1 271 (22.36%) Microsoft
2 149 (12.29%) VMware
3 137 (11.30%) Cisco
4 120 (9.90%) HP
5 97 (8.00%) Citrix
6 58 (4.79%) Oracle
7 42 (3.47%) Remedy
7 42 (3.47%) Huawei
8 33 (2.72%) Dell
9 32 (2.64%) NetApp
10 27 (2.23%) EMC
10 27 (2.23%) ServiceNow
11 23 (1.90%) TOWER Software
12 22 (1.82%) Fujitsu
13 21 (1.73%) IBM
14 18 (1.49%) Juniper
15 17 (1.40%) Sun
16 16 (1.32%) SAP
16 16 (1.32%) Novell
16 16 (1.32%) LANDesk
Redhill, Surrey
Vantage Recruitment Solutions Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 22 hours ago
Oxford, Oxfordshire
Cadence Resourcing
Salary: £27000 - £35000 per annum + Excellent Benefits
Posted: 23 hours ago
West Sussex
Ashdown IT
Salary: £40000 - £50000 per annum + bonus & car allowance
Posted: 23 hours ago
Newbury, Berkshire
Austin Fraser
Salary: £65000 - £66000 per annum + Great Benefits
Posted: Yesterday
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: Yesterday
Slough, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £55,000 per annum + Bens
Posted: Yesterday
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £80,000 per annum to circu £70,000 + 20% bonus + benef
Posted: Yesterday
Southampton, Hampshire
GCS
Salary: Benefits
Posted: Yesterday
High Wycombe, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Salary: £45000 per annum
Posted: Yesterday
Berkshire
Crimson Ltd
Salary: £24000 - £25000 per annum + £5000 Car Allowance
Posted: 2 days ago
Worthing, West Sussex
Coal IT Services
Salary: From £40,000 to £50,000 per annum
Posted: 2 days ago
Worthing, West Sussex
Coal IT Services
Salary: From £40,000 to £50,000 per annum
Posted: 2 days ago
Fareham, Hampshire
Deerfoot IT Resources Ltd
Salary: £27000 - £32000 per annum + 28 days hol + pens + h/care + more
Posted: 2 days ago
Guildford, Surrey
Eames Consulting
Posted: 2 days ago
Guildford, Surrey
Eames Consulting
Posted: 2 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £25000 - £29000 per annum + benefits
Posted: 2 days ago
Redhill, Surrey
Circle Recruitment
Salary: £60000 - £75000 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 2 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
Posted: 2 days ago