The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 May 2015
Same period 2014 Same period 2013
Service Management
Rank 96 100 139
Rank change year-on-year
+4 +39
Permanent jobs citing Service Management 622 645 444
As % of all permanent IT jobs located in the South East 3.02% 2.81% 2.01%
As % of the Processes & Methodologies category 3.66% 3.50% 2.61%
Number of salaries quoted 426 477 345
Average salary £45,000 £48,500 £44,000
Average salary % change year-on-year
-7.21% +10.22%
90% offered a salary of more than £24,750 £29,000 £23,500
10% offered a salary of more than £65,500 £72,500 £65,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17006 18418 16992
As % of all permanent IT jobs located in the South East 82.52% 80.29% 76.88%
Number of salaries quoted 13509 14740 13838
Average salary £46,500 £45,000 £45,000
Average salary % change year-on-year
+3.33% -
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,000 £65,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 26 May 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 26 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +20 229 £55,000 +3.77% 29
Surrey +15 125 £41,000 -18.00% 8
Hampshire +1 108 £47,750 +19.37% 7
West Sussex -17 59 £42,500 -22.72% 1
Buckinghamshire -25 45 £35,000 -23.24% 8
Oxfordshire +39 32 £46,034 -31.80% 5
Middlesex +14 13 - - 1
Kent -14 12 £72,500 +28.88% 1
Isle of Wight - 2 £72,500 -
East Sussex -5 1 - - 1
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 26 May 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 737 (61.31%) ITIL
2 346 (28.79%) Service Delivery
3 298 (24.79%) Microsoft
4 270 (22.46%) SLA
5 268 (22.30%) Windows
6 241 (20.05%) ITSM
7 215 (17.89%) Degree
8 204 (16.97%) Finance
9 200 (16.64%) MS Excel
10 199 (16.56%) Problem Management
11 196 (16.31%) Incident Management
12 187 (15.56%) Telecoms
13 185 (15.39%) Security Cleared
14 176 (14.64%) Active Directory
15 164 (13.64%) Cisco
16 159 (13.23%) VMware
17 157 (13.06%) Change Management
18 152 (12.65%) Continuous Improvement
19 148 (12.31%) MS Office
20 140 (11.65%) Project Management
21 139 (11.56%) Analytical Skills
22 136 (11.31%) HP
23 133 (11.06%) VMware Infrastructure
24 124 (10.32%) LAN
25 121 (10.07%) SC Cleared
26 113 (9.40%) WAN
27 109 (9.07%) ITIL Certification
28 108 (8.99%) Citrix
28 108 (8.99%) SQL
29 99 (8.24%) Data Centre

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 26 May 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 37 (3.08%) SharePoint
1 37 (3.08%) IIS
2 34 (2.83%) MS Exchange
3 23 (1.91%) Lync
4 13 (1.08%) Apache
5 12 (1.00%) WebSphere
6 10 (0.83%) NetWeaver
7 9 (0.75%) CMS
7 9 (0.75%) Blackberry Enterprise Server
8 8 (0.67%) Exchange Server 2010
8 8 (0.67%) IBM Notes
9 7 (0.58%) Tomcat
10 5 (0.42%) JBoss
10 5 (0.42%) Sitecore CMS
11 3 (0.25%) Exchange Server 2003
11 3 (0.25%) Exchange Server 2007
12 2 (0.17%) Office Communications Server
12 2 (0.17%) SharePoint 2013
12 2 (0.17%) OpenStack
13 1 (0.083%) Oracle Application Server
Applications
1 200 (16.64%) MS Excel
2 148 (12.31%) MS Office
3 42 (3.49%) MS PowerPoint
4 6 (0.50%) MS Project
5 3 (0.25%) MS Visio
Business Applications
1 13 (1.08%) Remedy ITSM
2 10 (0.83%) Agresso
3 7 (0.58%) assyst
4 5 (0.42%) Dynamics CRM
5 4 (0.33%) SAP CRM
6 3 (0.25%) Movex
6 3 (0.25%) Infor M3
6 3 (0.25%) Dynamics AX
7 2 (0.17%) SAP SRM
7 2 (0.17%) Dynamics NAV
8 1 (0.083%) RMDS
8 1 (0.083%) SAP CO
8 1 (0.083%) SAP QM
8 1 (0.083%) SAP FI/CO
8 1 (0.083%) Maximo
8 1 (0.083%) SAP SM
8 1 (0.083%) SAP FI
8 1 (0.083%) SAP IS-U
Cloud Services
1 41 (3.41%) Microsoft Azure
2 32 (2.66%) Office 365
3 20 (1.66%) SaaS
4 19 (1.58%) Amazon AWS
5 7 (0.58%) PaaS
6 6 (0.50%) Cloud Computing
6 6 (0.50%) Google Cloud Platform
7 2 (0.17%) IaaS
7 2 (0.17%) IBM Blueworks
7 2 (0.17%) Yammer
Communications & Networking
1 124 (10.32%) LAN
2 113 (9.40%) WAN
3 72 (5.99%) Firewall
4 56 (4.66%) TCP/IP
5 54 (4.49%) SAN
6 53 (4.41%) VPN
6 53 (4.41%) DNS
7 49 (4.08%) DHCP
8 41 (3.41%) Cisco ASA
8 41 (3.41%) VoIP
9 36 (3.00%) Cisco Nexus
10 30 (2.50%) FWSM
11 29 (2.41%) Internet
12 28 (2.33%) Wireshark
13 27 (2.25%) Cisco IOS
13 27 (2.25%) BGP
13 27 (2.25%) EIGRP
14 26 (2.16%) Broadband
15 25 (2.08%) Wireless
16 22 (1.83%) DSLAM
Database & Business Intelligence
1 85 (7.07%) SQL Server
2 27 (2.25%) Relational Database
2 27 (2.25%) MySQL
3 17 (1.41%) RDBMS
4 15 (1.25%) MS Access
5 10 (0.83%) Sybase ASA
5 10 (0.83%) SQL Anywhere
6 9 (0.75%) SAP BW
7 8 (0.67%) Oracle Database
8 7 (0.58%) DB2
9 6 (0.50%) Ingres
10 5 (0.42%) Data Mining
10 5 (0.42%) Amazon RDS
11 4 (0.33%) Big Data
12 3 (0.25%) SQL Server Reporting Services
12 3 (0.25%) PostgreSQL
12 3 (0.25%) Data Warehouse
13 2 (0.17%) Hadoop
13 2 (0.17%) Oracle Database 12c
13 2 (0.17%) MongoDB
Development Applications
1 25 (2.08%) VSS/SourceSafe
2 6 (0.50%) Team Foundation Server
3 3 (0.25%) Subversion
3 3 (0.25%) Git (software)
4 2 (0.17%) Selenium
4 2 (0.17%) Talend Open Studio
4 2 (0.17%) Fiddler
4 2 (0.17%) Jenkins
4 2 (0.17%) Cucumber
4 2 (0.17%) Visual Studio
4 2 (0.17%) Ant
4 2 (0.17%) Maven
5 1 (0.083%) PHPUnit
5 1 (0.083%) WebDriver
5 1 (0.083%) JIRA
5 1 (0.083%) WATIR
5 1 (0.083%) FitNesse
General
1 204 (16.97%) Finance
2 187 (15.56%) Telecoms
3 64 (5.32%) Marketing
4 32 (2.66%) Retail
5 27 (2.25%) Billing
6 22 (1.83%) German Language
7 21 (1.75%) Legal
7 21 (1.75%) Manufacturing
8 18 (1.50%) Italian Language
8 18 (1.50%) Spanish Language
8 18 (1.50%) Banking
8 18 (1.50%) Front Office
9 13 (1.08%) Back Office
10 12 (1.00%) French Language
10 12 (1.00%) Law
11 11 (0.92%) Advertising
11 11 (0.92%) Dutch Language
12 8 (0.67%) Financial Institution
13 7 (0.58%) Publishing
13 7 (0.58%) Portuguese Language
Job Titles
1 236 (19.63%) Analyst
2 145 (12.06%) Service Manager
3 95 (7.90%) Problem Manager
4 94 (7.82%) Delivery Manager
5 86 (7.15%) Service Analyst
6 83 (6.91%) Support Analyst
7 82 (6.82%) Services Delivery Manager
8 78 (6.49%) Service Desk Analyst
8 78 (6.49%) Architect
9 69 (5.74%) Consultant
10 48 (3.99%) Support Engineer
11 42 (3.49%) Solutions Architect
11 42 (3.49%) Applications Support
12 38 (3.16%) 1st Line Support
12 38 (3.16%) Network Engineer
13 36 (3.00%) Project Manager
14 30 (2.50%) Technical Leader
15 29 (2.41%) Change Manager
16 28 (2.33%) Developer
16 28 (2.33%) Senior Manager
Libraries, Frameworks & Software Standards
1 44 (3.66%) .NET
2 34 (2.83%) HTML
3 27 (2.25%) Web Services
3 27 (2.25%) XML
4 25 (2.08%) CSS
5 15 (1.25%) J2EE
6 14 (1.16%) Middleware
7 12 (1.00%) Spring
8 10 (0.83%) jQuery
9 9 (0.75%) Struts
9 9 (0.75%) ASP.NET
9 9 (0.75%) Spring MVC
10 8 (0.67%) CGI
11 7 (0.58%) SAP Basis
12 6 (0.50%) Velocity
12 6 (0.50%) Java EE
12 6 (0.50%) ASP.NET MVC
12 6 (0.50%) ASP.NET MVC 3
12 6 (0.50%) COM
13 4 (0.33%) Ajax
Miscellaneous
1 139 (11.56%) Analytical Skills
2 99 (8.24%) Data Centre
3 85 (7.07%) Management Information System
4 42 (3.49%) Computer Science
5 27 (2.25%) Blackberry
6 26 (2.16%) Statistics
7 20 (1.66%) Life Science
8 19 (1.58%) Private Cloud
9 17 (1.41%) PMI
10 15 (1.25%) Replication
10 15 (1.25%) Enterprise Software
11 14 (1.16%) GIS
12 11 (0.92%) CMDB
13 10 (0.83%) Mainframe
14 8 (0.67%) BYOD
14 8 (0.67%) NHS
15 7 (0.58%) Mobile App
15 7 (0.58%) Video Conferencing
16 6 (0.50%) IPTV
16 6 (0.50%) Data Extraction
Operating Systems
1 268 (22.30%) Windows
2 86 (7.15%) Linux
3 73 (6.07%) UNIX
4 66 (5.49%) Windows 7
5 37 (3.08%) Windows XP
6 34 (2.83%) Windows Server 2008
7 17 (1.41%) Windows Server 2012
8 16 (1.33%) Solaris
8 16 (1.33%) Windows Server 2003
9 15 (1.25%) Mac OS
10 14 (1.16%) Red Hat Enterprise Linux
11 13 (1.08%) AIX
12 11 (0.92%) Apple iOS
12 11 (0.92%) Windows 8
13 9 (0.75%) Android
14 6 (0.50%) HPUX
14 6 (0.50%) VMS
15 4 (0.33%) Windows 2000
15 4 (0.33%) SUSE
16 3 (0.25%) Windows Mobile
Processes & Methodologies
1 737 (61.31%) ITIL
2 346 (28.79%) Service Delivery
3 241 (20.05%) ITSM
4 199 (16.56%) Problem Management
5 196 (16.31%) Incident Management
6 157 (13.06%) Change Management
7 152 (12.65%) Continuous Improvement
8 140 (11.65%) Project Management
9 97 (8.07%) Root Cause Analysis
10 84 (6.99%) Agile Software Development
11 80 (6.66%) Risk Management
12 77 (6.41%) PRINCE2
13 55 (4.58%) Information Security
14 51 (4.24%) Performance Management
15 47 (3.91%) Configuration Management
16 45 (3.74%) Line Management
17 44 (3.66%) ITIL V3
18 43 (3.58%) CRM
19 38 (3.16%) Project Planning
19 38 (3.16%) Disaster Recovery
Programming Languages
1 108 (8.99%) SQL
2 42 (3.49%) Java
3 26 (2.16%) Perl
4 23 (1.91%) JavaScript
5 18 (1.50%) PowerShell
6 16 (1.33%) C#
7 14 (1.16%) C
8 11 (0.92%) VBA
9 10 (0.83%) C++
10 9 (0.75%) T-SQL
11 8 (0.67%) Python
12 7 (0.58%) Bash Shell
13 6 (0.50%) PL/SQL
13 6 (0.50%) Shell Script
14 3 (0.25%) VB.NET
15 2 (0.17%) Ruby
15 2 (0.17%) PHP
16 1 (0.083%) VBScript
16 1 (0.083%) VB
16 1 (0.083%) CFML
Qualifications
1 215 (17.89%) Degree
2 185 (15.39%) Security Cleared
3 121 (10.07%) SC Cleared
4 109 (9.07%) ITIL Certification
5 72 (5.99%) DV Cleared
6 70 (5.82%) MCP
7 67 (5.57%) Microsoft Certification
8 51 (4.24%) Cisco Certification
9 40 (3.33%) CCNP
10 36 (3.00%) MCSE
11 35 (2.91%) CCNA
12 28 (2.33%) A+ Certification
12 28 (2.33%) CISSP
13 25 (2.08%) PMI Certification
14 22 (1.83%) ISEB
15 19 (1.58%) MCITP
16 18 (1.50%) CISM
17 15 (1.25%) PMP
17 15 (1.25%) MCSA
17 15 (1.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 270 (22.46%) SLA
2 50 (4.16%) ISO/IEC 27001
3 30 (2.50%) ISO 9001
4 15 (1.25%) QA
5 14 (1.16%) PCI DSS
6 10 (0.83%) Sarbanes-Oxley
7 6 (0.50%) COBIT
8 4 (0.33%) PMBOK
9 3 (0.25%) ISO 9000
10 1 (0.083%) ISO 14001
10 1 (0.083%) ISO/IEC 17799
10 1 (0.083%) GAMP
10 1 (0.083%) ISO/IEC 20000
System Software
1 176 (14.64%) Active Directory
2 133 (11.06%) VMware Infrastructure
3 63 (5.24%) Hyper-V
4 40 (3.33%) XenDesktop
5 39 (3.24%) XenApp
6 22 (1.83%) vSphere
7 18 (1.50%) vCloud
8 17 (1.41%) Citrix Presentation Server
9 13 (1.08%) Microsoft App-V
10 10 (0.83%) Terminal Services
11 7 (0.58%) VMware ESXi
12 6 (0.50%) Oracle RAC
13 2 (0.17%) VMware ESX
14 1 (0.083%) Terminal Server
14 1 (0.083%) UAG
14 1 (0.083%) Tivoli Directory Server
14 1 (0.083%) VMware Server
14 1 (0.083%) Xen
Systems Management
1 62 (5.16%) SCCM
2 31 (2.58%) Nagios
3 27 (2.25%) SCOM
4 25 (2.08%) Cisco Prime
4 25 (2.08%) Cisco LMS
4 25 (2.08%) Opsview
5 7 (0.58%) HP Quality Center
5 7 (0.58%) WSUS
6 6 (0.50%) Puppet
6 6 (0.50%) Tivoli Storage Manager
6 6 (0.50%) CA Single Sign-On
7 5 (0.42%) DameWare
7 5 (0.42%) ARCserve
7 5 (0.42%) SCSM
7 5 (0.42%) SolarWinds Orion
8 4 (0.33%) HP Data Protector
8 4 (0.33%) Tivoli
9 3 (0.25%) Systems Management Server (SMS)
9 3 (0.25%) Netcool
9 3 (0.25%) ZENworks
Vendors
1 298 (24.79%) Microsoft
2 164 (13.64%) Cisco
3 159 (13.23%) VMware
4 136 (11.31%) HP
5 108 (8.99%) Citrix
6 73 (6.07%) Oracle
7 44 (3.66%) Dell
8 42 (3.49%) NetApp
9 40 (3.33%) Remedy
10 29 (2.41%) ServiceNow
10 29 (2.41%) SAP
11 28 (2.33%) Huawei
12 26 (2.16%) IBM
13 23 (1.91%) EMC
14 20 (1.66%) FrontRange
15 19 (1.58%) 3PAR
16 18 (1.50%) TOWER Software
17 17 (1.41%) BT
17 17 (1.41%) CheckPoint
18 16 (1.33%) Juniper
Slough, Berkshire
Merlin Information Systems Limited
Posted: 10 hours ago
Middlesex
Palm Mason
Salary: Please Inquire
Posted: 10 hours ago
Newbury, Berkshire
Vodafone
Posted: 21 hours ago
High Wycombe, Buckinghamshire
Brightred Resourcing Limited
Salary: Up to £22,000 per annum Plus Bonus & Benefits
Posted: Yesterday
Gatwick, West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 3 days ago
Portsmouth, Hampshire
Senitor Associates
Salary: £16000 - £20000 per annum + Benefits
Posted: 3 days ago
Reigate, Surrey
Vantage Recruitment Solutions Ltd
Salary: £50,000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £20000 - £23500 per annum
Posted: 3 days ago
Reading, Berkshire
JM
Salary: £80000 - £90000 per annum + Bonus + Benefits
Posted: 3 days ago
Berkshire
DCL Search & Selection
Salary: £60000 - £65000 per annum + Commission + Benefits
Posted: 3 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 3 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 3 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum
Posted: 3 days ago
Surrey
Logic Engagements Ltd
Salary: £60000 - £70000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
83Zero
Salary: From £60,000 to £70,000 per annum
Posted: 3 days ago
Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £40000.00 per annum + benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Directions On-line Ltd
Salary: From £39,000 to £40,000 per annum Extensive Benefits
Posted: 4 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: flexible benefits
Posted: 4 days ago
Slough, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £60,000 per annum + Bens
Posted: 4 days ago
Crowborough, East Sussex
Servomex Group Ltd
Salary: From £30,000 to £50,000 per annum + benefits
Posted: 4 days ago