The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 137 106 104
Rank change year-on-year
-31 -2
Permanent jobs citing Service Management 426 584 698
As % of all permanent IT jobs located in the South East 2.33% 2.80% 3.08%
As % of the Processes & Methodologies category 2.71% 3.28% 3.68%
Number of salaries quoted 304 445 452
Median salary £47,500 £45,000 £42,500
Median salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £26,583 £25,000 £26,500
10% offered a salary of more than £72,500 £65,000 £71,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15732 17828 18959
As % of all permanent IT jobs located in the South East 85.95% 85.58% 83.72%
Number of salaries quoted 13182 14557 14658
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,000 £30,500 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 26 August 2016.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -22 143 £50,000 - 15
Surrey +29 118 £38,500 -9.41% 10
Hampshire -30 63 £51,250 +24.24% 19
Buckinghamshire +19 46 £45,707 -16.89% 2
West Sussex -26 21 £52,000 +22.35% 2
Kent -7 12 £37,500 -23.85%
Oxfordshire -17 12 £72,500 +86.56% 1
Middlesex +10 3 - -
East Sussex -4 2 £46,328 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 26 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Service Management.

1 494 (60.54%) ITIL
2 210 (25.74%) ITSM
3 183 (22.43%) Windows
4 177 (21.69%) Microsoft
5 172 (21.08%) Service Delivery
6 170 (20.83%) Finance
7 148 (18.14%) SLA
8 124 (15.20%) Telecoms
9 112 (13.73%) VMware
9 112 (13.73%) Project Management
10 108 (13.24%) Active Directory
11 105 (12.87%) MS Excel
12 103 (12.62%) Cisco
13 100 (12.25%) SQL
14 98 (12.01%) Change Management
15 97 (11.89%) Stakeholder Management
16 87 (10.66%) Linux
17 86 (10.54%) Degree
18 85 (10.42%) Analytical Skills
19 76 (9.31%) VMware Infrastructure
20 75 (9.19%) Incident Management
21 74 (9.07%) Agile Software Development
22 73 (8.95%) SQL Server
23 72 (8.82%) Data Centre
24 70 (8.58%) ITIL V3
24 70 (8.58%) Continuous Improvement
24 70 (8.58%) Problem Management
24 70 (8.58%) Oracle
24 70 (8.58%) PRINCE2
25 64 (7.84%) Management Information System

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (3.80%) SharePoint
2 26 (3.19%) MS Exchange
3 17 (2.08%) IIS
4 16 (1.96%) Exchange Server 2010
5 10 (1.23%) Tomcat
6 9 (1.10%) SAP Portal
6 9 (1.10%) Skype for Business
7 8 (0.98%) WebLogic
8 7 (0.86%) Apache
8 7 (0.86%) BizTalk Server
9 5 (0.61%) Exchange Server 2013
9 5 (0.61%) SharePoint 2010
10 4 (0.49%) WordPress
11 3 (0.37%) Exchange Server 2003
11 3 (0.37%) JBoss
11 3 (0.37%) nginx
11 3 (0.37%) OpenStack
12 1 (0.12%) Exchange Server 2007
12 1 (0.12%) SharePoint 2013
12 1 (0.12%) WebSphere
Applications
1 105 (12.87%) MS Excel
2 53 (6.50%) MS Office
3 23 (2.82%) MS PowerPoint
4 17 (2.08%) MS Visio
5 14 (1.72%) MS Project
Business Applications
1 32 (3.92%) Remedy ITSM
2 9 (1.10%) SAP CRM
2 9 (1.10%) SAP HR
2 9 (1.10%) SAP MDM
2 9 (1.10%) SAP SRM
3 7 (0.86%) Oracle BPM
4 6 (0.74%) Dynamics CRM
4 6 (0.74%) SAP SM
5 4 (0.49%) Lorenzo
5 4 (0.49%) Oracle Applications
5 4 (0.49%) SAP BPC
5 4 (0.49%) SAP FI
5 4 (0.49%) SAP FI-AP
5 4 (0.49%) SAP FI-AR
5 4 (0.49%) SAP FI-GL
6 3 (0.37%) assyst
6 3 (0.37%) Dynamics AX
6 3 (0.37%) Dynamics NAV
6 3 (0.37%) SAP Oil and Gas
7 1 (0.12%) SunGard AvantGard
Cloud Services
1 50 (6.13%) SaaS
2 42 (5.15%) Office 365
3 26 (3.19%) Microsoft Azure
4 17 (2.08%) IaaS
5 16 (1.96%) Amazon AWS
6 12 (1.47%) Cloud Computing
7 11 (1.35%) PaaS
Communications & Networking
1 54 (6.62%) LAN
2 40 (4.90%) WAN
3 36 (4.41%) Cisco Nexus
4 35 (4.29%) Firewall
5 33 (4.04%) MPLS
6 32 (3.92%) VPN
7 26 (3.19%) TCP/IP
8 23 (2.82%) Wireless
9 21 (2.57%) Internet
10 19 (2.33%) SAN
11 17 (2.08%) Broadband
12 15 (1.84%) Network Security
12 15 (1.84%) VoIP
13 14 (1.72%) Ethernet
14 12 (1.47%) IPsec
14 12 (1.47%) SSL
15 11 (1.35%) Cisco IOS
16 9 (1.10%) DNS
17 7 (0.86%) DHCP
17 7 (0.86%) Wi-Fi
Database & Business Intelligence
1 73 (8.95%) SQL Server
2 24 (2.94%) Oracle Database
3 22 (2.70%) SQL Server Reporting Services
4 18 (2.21%) SQL Server Integration Services
5 15 (1.84%) Relational Database
6 14 (1.72%) RDBMS
7 13 (1.59%) QlikView
8 11 (1.35%) BusinessObjects
8 11 (1.35%) GIS
8 11 (1.35%) SQL Server 2008
9 10 (1.23%) MySQL
10 9 (1.10%) SAP BI
11 8 (0.98%) Oracle Reports
12 7 (0.86%) Data Warehouse
13 6 (0.74%) Big Data
13 6 (0.74%) PostgreSQL
13 6 (0.74%) SQL Server 2012
14 4 (0.49%) QGIS
15 3 (0.37%) NoSQL
15 3 (0.37%) Oracle BI EE
Development Applications
1 14 (1.72%) Jenkins
1 14 (1.72%) Team Foundation Server
2 10 (1.23%) Selenium
3 8 (0.98%) Sonatype Nexus
3 8 (0.98%) WebDriver
4 7 (0.86%) JIRA
4 7 (0.86%) Maven
4 7 (0.86%) MSBuild
4 7 (0.86%) Subversion
5 4 (0.49%) Hudson
5 4 (0.49%) Visual Studio
6 3 (0.37%) Ant
6 3 (0.37%) ClearCase
6 3 (0.37%) Octopus Deploy
7 2 (0.25%) Rational DOORS
7 2 (0.25%) TestNG
8 1 (0.12%) Git (software)
8 1 (0.12%) Oracle Forms
8 1 (0.12%) Selenium IDE
General
1 170 (20.83%) Finance
2 124 (15.20%) Telecoms
3 28 (3.43%) Marketing
4 20 (2.45%) Billing
5 18 (2.21%) Retail
6 15 (1.84%) Front Office
6 15 (1.84%) Legal
7 13 (1.59%) Local Government
8 12 (1.47%) Manufacturing
9 11 (1.35%) Banking
10 8 (0.98%) Back Office
11 7 (0.86%) Electronics
12 5 (0.61%) Games
13 4 (0.49%) Advertising
14 2 (0.25%) French Language
14 2 (0.25%) Publishing
15 1 (0.12%) Aerospace
15 1 (0.12%) Automotive
15 1 (0.12%) German Language
15 1 (0.12%) Spanish Language
Job Titles
1 154 (18.87%) Analyst
2 99 (12.13%) Service Manager
3 78 (9.56%) IT Manager
4 59 (7.23%) Service Analyst
5 50 (6.13%) Developer
6 48 (5.88%) IT Services Manager
7 45 (5.51%) Support Analyst
8 40 (4.90%) Consultant
9 37 (4.53%) Architect
10 36 (4.41%) Delivery Manager
11 34 (4.17%) Incident Manager
12 33 (4.04%) Services Delivery Manager
13 29 (3.55%) IT Analyst
13 29 (3.55%) Project Manager
14 28 (3.43%) 2nd Line Support
15 26 (3.19%) Linux Engineer
16 25 (3.06%) Support Engineer
17 23 (2.82%) Administrator
17 23 (2.82%) Cisco Engineer
17 23 (2.82%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 35 (4.29%) HTML
2 29 (3.55%) .NET
2 29 (3.55%) CSS
3 22 (2.70%) Web Services
4 17 (2.08%) Middleware
5 16 (1.96%) J2EE
6 11 (1.35%) Hibernate
6 11 (1.35%) Spring
7 9 (1.10%) .NET Framework
7 9 (1.10%) Software Packaging
7 9 (1.10%) XML
8 8 (0.98%) jQuery
8 8 (0.98%) Oracle Fusion
9 7 (0.86%) JSON
9 7 (0.86%) REST
9 7 (0.86%) SOAP
10 5 (0.61%) AngularJS
10 5 (0.61%) CSS3
11 4 (0.49%) HTML5
11 4 (0.49%) PostGIS
Miscellaneous
1 85 (10.42%) Analytical Skills
2 72 (8.82%) Data Centre
3 64 (7.84%) Management Information System
4 26 (3.19%) Computer Science
5 20 (2.45%) EMC VNX
6 18 (2.21%) Virtual Team
7 17 (2.08%) Driving Licence
8 14 (1.72%) CMDB
9 13 (1.59%) Blackberry
10 12 (1.47%) NHS
11 10 (1.23%) Private Cloud
11 10 (1.23%) Replication
12 9 (1.10%) Fat Client
12 9 (1.10%) Thin Client
13 8 (0.98%) Health Informatics
13 8 (0.98%) Informatics
13 8 (0.98%) Mathematics
13 8 (0.98%) Statistics
13 8 (0.98%) User Experience
14 7 (0.86%) PMI
Operating Systems
1 183 (22.43%) Windows
2 87 (10.66%) Linux
3 60 (7.35%) Windows Server
4 42 (5.15%) Unix
5 33 (4.04%) Red Hat Enterprise Linux
6 32 (3.92%) CentOS
7 24 (2.94%) Windows Server 2008
8 19 (2.33%) Windows Server 2012
9 18 (2.21%) Windows Server 2003
10 17 (2.08%) Windows XP
11 15 (1.84%) Windows 2000
12 13 (1.59%) Android
12 13 (1.59%) Windows 7
12 13 (1.59%) Windows 8
12 13 (1.59%) Windows Mobile
13 8 (0.98%) Solaris
14 7 (0.86%) AIX
15 4 (0.49%) HPUX
16 3 (0.37%) Data ONTAP
16 3 (0.37%) Windows Vista
Processes & Methodologies
1 494 (60.54%) ITIL
2 210 (25.74%) ITSM
3 172 (21.08%) Service Delivery
4 112 (13.73%) Project Management
5 98 (12.01%) Change Management
6 97 (11.89%) Stakeholder Management
7 75 (9.19%) Incident Management
8 74 (9.07%) Agile Software Development
9 70 (8.58%) Continuous Improvement
9 70 (8.58%) ITIL V3
9 70 (8.58%) PRINCE2
9 70 (8.58%) Problem Management
10 51 (6.25%) CRM
11 34 (4.17%) Information Security
12 32 (3.92%) Migration
12 32 (3.92%) Service Design
12 32 (3.92%) Software Engineering
13 31 (3.80%) Coaching
13 31 (3.80%) Configuration Management
13 31 (3.80%) SDLC
Programming Languages
1 100 (12.25%) SQL
2 58 (7.11%) Java
3 34 (4.17%) C#
4 30 (3.68%) JavaScript
5 24 (2.94%) Perl
6 21 (2.57%) Python
7 18 (2.21%) PowerShell
8 17 (2.08%) T-SQL
9 13 (1.59%) VB.NET
10 12 (1.47%) Bash Shell
11 11 (1.35%) C
12 7 (0.86%) Shell Script
13 4 (0.49%) C++
13 4 (0.49%) Ruby
14 2 (0.25%) Korn
14 2 (0.25%) PHP
14 2 (0.25%) PL/SQL
14 2 (0.25%) VB
14 2 (0.25%) VBA
Qualifications
1 86 (10.54%) Degree
2 63 (7.72%) ITIL Certification
2 63 (7.72%) Security Cleared
3 57 (6.99%) Cisco Certification
4 46 (5.64%) CCNA
5 35 (4.29%) CCNP
6 34 (4.17%) SC Cleared
7 25 (3.06%) VMware Certified Professional (VCP)
8 24 (2.94%) Microsoft Certification
9 21 (2.57%) DV Cleared
10 20 (2.45%) PMI Certification
11 18 (2.21%) CISSP
12 17 (2.08%) MCP
13 15 (1.84%) PMP
14 13 (1.59%) CISM
15 11 (1.35%) CISA
15 11 (1.35%) MCSA
16 8 (0.98%) A+ Certification
16 8 (0.98%) ITIL Foundation Certificate
16 8 (0.98%) MCTS
Quality Assurance & Compliance
1 148 (18.14%) SLA
2 37 (4.53%) QA
3 18 (2.21%) ISO/IEC 27001
4 11 (1.35%) ISO/IEC 20000
5 9 (1.10%) COBIT
6 6 (0.74%) PCI DSS
7 5 (0.61%) Sarbanes-Oxley
8 4 (0.49%) ISO 9000
8 4 (0.49%) ISO 9001
8 4 (0.49%) ISO22301
8 4 (0.49%) PMBOK
9 2 (0.25%) Data Quality
9 2 (0.25%) Government Security Classifications
9 2 (0.25%) ISO/IEC 17799
10 1 (0.12%) GAMP
10 1 (0.12%) SAS 70
System Software
1 108 (13.24%) Active Directory
2 76 (9.31%) VMware Infrastructure
3 44 (5.39%) vSphere
4 16 (1.96%) Hyper-V
5 15 (1.84%) vCloud
6 10 (1.23%) Virtual Desktop
6 10 (1.23%) XenApp
7 8 (0.98%) VMware ESX
7 8 (0.98%) VMware ESXi
8 7 (0.86%) XenDesktop
9 4 (0.49%) ISA Server
10 2 (0.25%) Virtual Machines
11 1 (0.12%) KVM
11 1 (0.12%) Oracle RAC
11 1 (0.12%) Virtual Servers
11 1 (0.12%) XenServer
Systems Management
1 47 (5.76%) SCCM
2 19 (2.33%) Puppet
3 18 (2.21%) WSUS
4 12 (1.47%) Nagios
5 10 (1.23%) Opscode Chef
6 8 (0.98%) HP Quality Center
6 8 (0.98%) Red Hat Spacewalk
7 5 (0.61%) Ansible
7 5 (0.61%) Opsview
8 4 (0.49%) Backup Exec
8 4 (0.49%) SCOM
8 4 (0.49%) Systems Management Server (SMS)
9 3 (0.37%) AirWatch
9 3 (0.37%) Cisco CUCM
9 3 (0.37%) Cobbler
9 3 (0.37%) Red Hat Satellite
10 2 (0.25%) Data Guard
10 2 (0.25%) SCOrch
11 1 (0.12%) EMC NetWorker
11 1 (0.12%) Zenoss
Vendors
1 177 (21.69%) Microsoft
2 112 (13.73%) VMware
3 103 (12.62%) Cisco
4 70 (8.58%) Oracle
5 63 (7.72%) ServiceNow
6 57 (6.99%) Remedy
7 43 (5.27%) HP
8 41 (5.02%) Citrix
9 37 (4.53%) SAP
10 35 (4.29%) Red Hat
11 29 (3.55%) EMC
12 26 (3.19%) Dell
13 19 (2.33%) Juniper
14 18 (2.21%) NetApp
15 16 (1.96%) LANDesk
16 14 (1.72%) BMC
17 11 (1.35%) NetSuite
17 11 (1.35%) Rackspace
17 11 (1.35%) SolarWinds
18 10 (1.23%) Huawei
Portsmouth, Hampshire
ComputAppoint
Salary: £19000 - £21000 per annum
Posted: 3 hours ago
Gosport, Hampshire
Experis Ltd
Salary: £45000 - £60000 per annum + Benefits + Bonus
Posted: 1 hour ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £65,000 per annum Pension, healthcare, bonus
Posted: Yesterday
Epsom, Surrey
Executive Recruitment Services (ERS)
Posted: 3 days ago
Bracknell, Berkshire
Global Technology Solutions Ltd
Salary: £37000 - £40000 per annum + ben
Posted: 3 days ago
Cobham, Surrey
Experis Ltd
Posted: Yesterday
Slough, Berkshire
Ascent People Ltd
Salary: £45000 - £55000 per annum + Bens
Posted: 3 days ago
Slough, Berkshire
Spencer Rose
Salary: From £28,000 to £30,000 per annum
Posted: 2 days ago
Staines
Centrica
Salary: Competitive
Posted: 3 days ago
Farnborough
Edenhouse Solutions Ltd
Salary: £0.00 per annum
Posted: 4 days ago
Horsham, West Sussex
ReThink Recruitment
Salary: BENEFITS PACKAGE
Posted: 4 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 2 days ago
Horsham, West Sussex
ReThink Recruitment
Salary: BENEFITS PACKAGE
Posted: 3 days ago
Reading
Nigel Frank International Limited - Newcastle
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Greythorn
Salary: £55000 - £65000 per annum
Posted: 23 hours ago
Maidenhead, Berkshire
Project People Ltd.
Posted: 15 hours ago
Portsmouth
TDA Group
Salary: £18500 - £21000 per annum + Pension, life & health insurance
Posted: 11 days ago
Portsmouth
TDA Group
Salary: £18500 - £21000 per annum
Posted: 11 days ago
Titchfield, Hampshire
Office for National Statistics
Posted: 9 days ago
Farnborough
Recruitment Genius Ltd
Salary: £18000 - £27000 per annum
Posted: 9 days ago
Reading
Computer Futures
Salary: competitive
Posted: 18 days ago
Reading
Computer Futures
Salary: competitive
Posted: 18 days ago
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £30,738 to £37,768 per annum
Posted: 18 days ago
Reading
Computer Futures
Salary: competitive
Posted: 18 days ago
Farnham, Surrey
University for the Creative Arts
Salary: From £25,023 to £28,143 per annum
Posted: 22 days ago
Guildford
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £60000.00 per annum + bonus
Posted: 23 days ago
Guildford
Hays London City Cheapside
Salary: £50000.00 - £65000.00 per annum + Car Allowance
Posted: 23 days ago
Surrey
Annapurna HR
Salary: £30000 per annum
Posted: 17 days ago
Fareham, Hampshire
Leidos
Salary: Competitive
Posted: 16 days ago
Surrey
Hays London City Cheapside
Salary: £1 per annum + TBC
Posted: 25 days ago