Service Management Jobs in the South East

Service Management
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 124 112 172
Rank change year-on-year -12 +60 -41
Permanent jobs citing Service Management 352 426 419
As % of all permanent jobs advertised in the South East 2.12% 2.83% 2.13%
As % of the Processes & Methodologies category 2.50% 2.99% 2.25%
Number of salaries quoted 256 323 251
10th Percentile £27,500 £28,840 £23,793
25th Percentile £36,250 £32,500 £38,326
Median annual salary (50th Percentile) £52,500 £52,500 £55,000
Median % change year-on-year - -4.55% +10.00%
75th Percentile £59,000 £63,563 £67,500
90th Percentile £63,750 £85,000 £80,000
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

All Process and Methodology Skills
South East

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,075 14,250 18,615
As % of all permanent jobs advertised in the South East 84.77% 94.50% 94.45%
Number of salaries quoted 9,899 8,257 12,075
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £86,250 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 27 April 2024.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley 0 198 £52,500 +23.53% 20
Berkshire +22 142 £55,000 +29.41% 14
Hampshire -20 59 £52,500 +38.16% 12
Oxfordshire +4 41 £37,500 -11.76% 4
Kent -5 32 £35,000 -36.36% 5
Surrey -5 24 £47,000 -27.69% 2
West Sussex +10 20 £48,500 -25.38% 4
Buckinghamshire -28 15 £55,000 +29.41% 2
East Sussex +20 13 £50,307 +24.21% 1
Middlesex -11 3 £32,000 -39.05% 2
Sussex - 2 £35,000 -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.25%) WebLogic
2 21 (5.97%) Microsoft Exchange
3 18 (5.11%) SharePoint
4 13 (3.69%) CMS
5 3 (0.85%) Exchange Server 2010
6 2 (0.57%) SAS
7 1 (0.28%) IIS
Applications
1 40 (11.36%) Microsoft Office
2 26 (7.39%) Microsoft Excel
3 19 (5.40%) Microsoft PowerPoint
4 10 (2.84%) MS Visio
Business Applications
1 4 (1.14%) Remedy ITSM
1 4 (1.14%) SAP IS-U
2 2 (0.57%) SAP S/4HANA
3 1 (0.28%) Dynamics NAV
3 1 (0.28%) SAP MM
3 1 (0.28%) SAP PM
Cloud Services
1 70 (19.89%) Microsoft 365
2 47 (13.35%) Azure
3 22 (6.25%) Entra ID
4 18 (5.11%) OneDrive
4 18 (5.11%) Power Platform
5 14 (3.98%) Azure Monitor
5 14 (3.98%) Azure Storage
6 12 (3.41%) AWS
7 11 (3.13%) Power Automate
8 9 (2.56%) PowerApps
8 9 (2.56%) ShareGate
9 8 (2.27%) IaaS
10 6 (1.70%) Amazon CloudWatch
11 5 (1.42%) Cloud Computing
11 5 (1.42%) Google Drive
12 4 (1.14%) PaaS
12 4 (1.14%) SaaS
13 3 (0.85%) Dropbox
13 3 (0.85%) Google Sheets
14 2 (0.57%) Azure Sentinel
Communications & Networking
1 35 (9.94%) Firewall
2 25 (7.10%) DNS
3 22 (6.25%) DHCP
4 21 (5.97%) VPN
5 12 (3.41%) Wireless
6 11 (3.13%) SAN
7 7 (1.99%) TCP/IP
8 6 (1.70%) Wi-Fi
9 5 (1.42%) LAN
9 5 (1.42%) MPLS
9 5 (1.42%) SNMP
9 5 (1.42%) WAN
10 4 (1.14%) Fibre Channel
10 4 (1.14%) Intrusion Detection
11 3 (0.85%) Remote Desktop
11 3 (0.85%) VoIP
12 2 (0.57%) Internet
12 2 (0.57%) SD-WAN
12 2 (0.57%) VLAN
12 2 (0.57%) WLAN
Database & Business Intelligence
1 22 (6.25%) Elasticsearch
2 16 (4.55%) Power BI
3 5 (1.42%) SQL Server
4 3 (0.85%) MySQL
5 1 (0.28%) Geospatial Data
5 1 (0.28%) Oracle Reports
5 1 (0.28%) Relational Database
Development Applications
1 4 (1.14%) AdminStudio
1 4 (1.14%) InstallShield
1 4 (1.14%) MSI
2 1 (0.28%) JIRA
General
1 150 (42.61%) Social Skills
2 69 (19.60%) Analytical Skills
3 55 (15.63%) Finance
4 22 (6.25%) Police
5 21 (5.97%) Organisational Skills
5 21 (5.97%) Public Sector
6 19 (5.40%) Inclusion and Diversity
7 17 (4.83%) Retail
8 15 (4.26%) Telecoms
9 13 (3.69%) Pharmaceutical
10 8 (2.27%) Legal
11 6 (1.70%) Presentation Skills
12 5 (1.42%) Marketing
13 4 (1.14%) Billing
13 4 (1.14%) Games
13 4 (1.14%) Influencing Skills
14 3 (0.85%) Local Government
15 2 (0.57%) Digital Economy
15 2 (0.57%) Law
15 2 (0.57%) Manufacturing
Job Titles
1 77 (21.88%) Analyst
2 42 (11.93%) Service Manager
3 40 (11.36%) Senior
4 36 (10.23%) Lead
5 34 (9.66%) Delivery Manager
5 34 (9.66%) Service Delivery Manager
6 33 (9.38%) Support Analyst
7 31 (8.81%) Senior Analyst
8 29 (8.24%) Senior Support Analyst
8 29 (8.24%) Support Specialist
9 28 (7.95%) ITSM Analyst
10 26 (7.39%) Architect
11 25 (7.10%) IT Support
12 24 (6.82%) Team Leader
13 23 (6.53%) Applications Support
13 23 (6.53%) Applications Support Analyst
13 23 (6.53%) Service Architect
14 22 (6.25%) Senior Applications Support
14 22 (6.25%) Senior Applications Support Analyst
15 19 (5.40%) Infrastructure Support
Libraries, Frameworks & Software Standards
1 22 (6.25%) J2EE
1 22 (6.25%) Java EE
1 22 (6.25%) Spring
2 14 (3.98%) ARM Templates
3 5 (1.42%) NETCONF
4 4 (1.14%) CSS
4 4 (1.14%) HTML
5 3 (0.85%) Web Services
6 2 (0.57%) AngularJS
6 2 (0.57%) EDI
6 2 (0.57%) Twitter Bootstrap
7 1 (0.28%) SAP Fiori
Miscellaneous
1 33 (9.38%) Self-Motivation
2 17 (4.83%) Management Information System
3 14 (3.98%) PKI
4 13 (3.69%) Digital Signage
5 11 (3.13%) Product Ownership
6 9 (2.56%) Driving Licence
7 8 (2.27%) Data Centre
7 8 (2.27%) Onboarding
8 5 (1.42%) Clustering
8 5 (1.42%) Cyber Threat
9 4 (1.14%) CMDB
9 4 (1.14%) EMC VNX
9 4 (1.14%) Replication
9 4 (1.14%) Shadow IT
10 3 (0.85%) EPoS
11 2 (0.57%) Blog
11 2 (0.57%) CCTV
11 2 (0.57%) Graphic Design
11 2 (0.57%) Grid Computing
11 2 (0.57%) SystemC
Operating Systems
1 104 (29.55%) Windows
2 65 (18.47%) Windows Server
3 39 (11.08%) Windows Server 2019
4 35 (9.94%) Windows Server 2016
5 33 (9.38%) Windows 10
6 25 (7.10%) Unix
7 23 (6.53%) Linux
8 15 (4.26%) Windows NT
8 15 (4.26%) Windows Server 2012
9 9 (2.56%) Windows 7
10 7 (1.99%) Mac OS
11 4 (1.14%) Windows Server 2003
12 3 (0.85%) Apple iOS
12 3 (0.85%) CentOS
12 3 (0.85%) Rocky
13 1 (0.28%) Android
13 1 (0.28%) Windows Server 2008
13 1 (0.28%) Windows XP
Processes & Methodologies
1 209 (59.38%) ITIL
2 132 (37.50%) ITSM
3 93 (26.42%) Customer Service
4 83 (23.58%) Service Delivery
5 64 (18.18%) Problem-Solving
6 63 (17.90%) Change Management
6 63 (17.90%) Incident Management
7 58 (16.48%) Continuous Improvement
8 56 (15.91%) Agile
9 50 (14.20%) Project Management
10 48 (13.64%) Problem Management
11 36 (10.23%) DevOps
12 35 (9.94%) Stakeholder Management
13 33 (9.38%) Actionable Insight
13 33 (9.38%) Analytics
14 31 (8.81%) Enterprise Architecture
15 29 (8.24%) Change Control
15 29 (8.24%) Coaching
16 27 (7.67%) Impact Assessments
17 26 (7.39%) Release Management
Programming Languages
1 29 (8.24%) PowerShell
2 26 (7.39%) Java
3 22 (6.25%) C#
3 22 (6.25%) Shell Script
4 18 (5.11%) VB
5 15 (4.26%) JavaScript
6 14 (3.98%) Bicep
6 14 (3.98%) VBScript
7 7 (1.99%) SQL
8 4 (1.14%) ABAP
8 4 (1.14%) Python
9 2 (0.57%) C
10 1 (0.28%) T-SQL
Qualifications
1 138 (39.20%) Security Cleared
2 112 (31.82%) SC Cleared
3 78 (22.16%) Degree
4 76 (21.59%) DV Cleared
5 21 (5.97%) ITIL Foundation Certificate
6 10 (2.84%) DBS Check
6 10 (2.84%) ITIL Certification
6 10 (2.84%) Microsoft Certification
7 9 (2.56%) Master's Degree
8 7 (1.99%) Computer Science Degree
9 6 (1.70%) AWS Certification
10 4 (1.14%) Azure Certification
10 4 (1.14%) SAP Certification
11 3 (0.85%) BPSS Clearance
12 2 (0.57%) A+ Certification
12 2 (0.57%) CCNA
12 2 (0.57%) CISA
12 2 (0.57%) Cisco Certification
12 2 (0.57%) CISSP
12 2 (0.57%) HNC
Quality Assurance & Compliance
1 59 (16.76%) SLA
2 13 (3.69%) Sarbanes-Oxley
3 8 (2.27%) GDPR
4 7 (1.99%) HIPAA
5 5 (1.42%) ISO/IEC 20000
6 4 (1.14%) Data Quality
7 3 (0.85%) COBIT
8 2 (0.57%) Cyber Essentials
8 2 (0.57%) GRC
8 2 (0.57%) ISO/IEC 27001
9 1 (0.28%) QA
System Software
1 89 (25.28%) Active Directory
2 21 (5.97%) Firmware
3 17 (4.83%) Hyper-V
4 16 (4.55%) VMware Infrastructure
5 14 (3.98%) Virtual Desktop
5 14 (3.98%) Virtual Machines
6 4 (1.14%) Microsoft App-V
6 4 (1.14%) Terminal Services
6 4 (1.14%) VMware ESXi
6 4 (1.14%) vSphere
7 2 (0.57%) Docker
Systems Management
1 59 (16.76%) SCCM
2 38 (10.80%) SCOM
3 32 (9.09%) WSUS
4 27 (7.67%) Microsoft Intune
5 22 (6.25%) OpenSSO
5 22 (6.25%) Single Sign-On
6 18 (5.11%) Active Directory Federation Services
7 16 (4.55%) Kubernetes
8 14 (3.98%) Sysprep
9 7 (1.99%) NetBackup
10 5 (1.42%) EMC NetWorker
11 4 (1.14%) Microsoft Clustering
11 4 (1.14%) NetCrunch
11 4 (1.14%) vCenter Server
12 3 (0.85%) Nagios
12 3 (0.85%) OpenView
13 1 (0.28%) Ansible
13 1 (0.28%) IBM BigFix
13 1 (0.28%) Jamf Pro
13 1 (0.28%) Tivoli
Vendors
1 128 (36.36%) Microsoft
2 43 (12.22%) ServiceNow
3 28 (7.95%) VMware
4 27 (7.67%) Remedy
5 26 (7.39%) Oracle
6 25 (7.10%) HP
7 16 (4.55%) Google
8 13 (3.69%) Dynatrace
8 13 (3.69%) Riverbed
8 13 (3.69%) Snow
9 10 (2.84%) Dell
10 9 (2.56%) Nintex
10 9 (2.56%) SAP
11 8 (2.27%) Bloomberg
12 7 (1.99%) Cisco
12 7 (1.99%) McAfee
13 6 (1.70%) Palo Alto
14 5 (1.42%) EMC
15 4 (1.14%) Autodesk
15 4 (1.14%) BMC