The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Management
Rank 96 108 140
Rank change year-on-year
+12 +32
Permanent jobs citing Service Management 658 622 455
As % of all permanent IT jobs located in the South East 3.10% 2.66% 2.03%
As % of the Processes & Methodologies category 3.74% 3.32% 2.66%
Number of salaries quoted 488 451 350
Average salary £44,500 £45,000 £42,795
Average salary % change year-on-year
-1.11% +5.15%
90% offered a salary of more than £25,000 £26,000 £22,500
10% offered a salary of more than £65,000 £72,500 £67,600
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17571 18757 17101
As % of all permanent IT jobs located in the South East 82.73% 80.12% 76.19%
Number of salaries quoted 14070 14940 13998
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 30 June 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +8 195 £55,000 +22.22% 27
Surrey +42 162 £44,000 -3.82% 10
Hampshire +4 99 £42,500 +11.84% 15
West Sussex -6 73 £42,500 +21.42% 6
Buckinghamshire -8 57 £35,000 -23.24% 13
Oxfordshire +33 43 £43,017 -13.96% 3
Middlesex +19 19 £55,000 +20.21%
Kent -1 11 £49,750 -7.87% 2
East Sussex +20 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 793 (62.64%) ITIL
2 357 (28.20%) Service Delivery
3 314 (24.80%) Microsoft
4 294 (23.22%) ITSM
5 268 (21.17%) SLA
6 267 (21.09%) Windows
7 232 (18.33%) Degree
8 209 (16.51%) Problem Management
9 206 (16.27%) MS Excel
10 204 (16.11%) Finance
11 191 (15.09%) Incident Management
12 190 (15.01%) Security Cleared
12 190 (15.01%) Cisco
13 179 (14.14%) Active Directory
13 179 (14.14%) Telecoms
14 178 (14.06%) Project Management
15 169 (13.35%) VMware
16 161 (12.72%) Change Management
17 157 (12.40%) Continuous Improvement
18 146 (11.53%) MS Office
19 140 (11.06%) VMware Infrastructure
20 136 (10.74%) HP
21 133 (10.51%) LAN
22 127 (10.03%) Analytical Skills
23 120 (9.48%) WAN
24 117 (9.24%) SQL
25 116 (9.16%) Citrix
26 114 (9.00%) Linux
27 111 (8.77%) Data Centre
28 110 (8.69%) SC Cleared

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 30 June 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 47 (3.71%) SharePoint
2 30 (2.37%) MS Exchange
2 30 (2.37%) IIS
3 28 (2.21%) Lync
4 12 (0.95%) NetWeaver
4 12 (0.95%) WebSphere
5 11 (0.87%) IBM Notes
5 11 (0.87%) Apache
6 7 (0.55%) Tomcat
6 7 (0.55%) Blackberry Enterprise Server
6 7 (0.55%) CMS
7 6 (0.47%) Exchange Server 2010
7 6 (0.47%) OpenStack
8 5 (0.39%) Sitecore CMS
9 4 (0.32%) Exchange Server 2007
9 4 (0.32%) Exchange Server 2003
9 4 (0.32%) JBoss
10 3 (0.24%) WebLogic
10 3 (0.24%) SharePoint 2013
10 3 (0.24%) Exchange Server 2013
Applications
1 206 (16.27%) MS Excel
2 146 (11.53%) MS Office
3 40 (3.16%) MS PowerPoint
4 6 (0.47%) MS Visio
5 5 (0.39%) MS Project
Business Applications
1 13 (1.03%) Remedy ITSM
2 7 (0.55%) assyst
3 6 (0.47%) SAP SRM
3 6 (0.47%) SAP CRM
4 5 (0.39%) SAP FI/CO
4 5 (0.39%) SAP CO
4 5 (0.39%) Agresso
4 5 (0.39%) SAP FI
4 5 (0.39%) Dynamics CRM
5 3 (0.24%) Movex
5 3 (0.24%) Infor M3
6 2 (0.16%) SAP SM
6 2 (0.16%) Dynamics AX
6 2 (0.16%) Dynamics NAV
6 2 (0.16%) Summit
6 2 (0.16%) SAP IS-U
7 1 (0.079%) SAP QM
7 1 (0.079%) Maximo
Cloud Services
1 42 (3.32%) Microsoft Azure
2 32 (2.53%) Office 365
3 31 (2.45%) Amazon AWS
4 23 (1.82%) SaaS
5 8 (0.63%) PaaS
6 6 (0.47%) Google Cloud Platform
7 5 (0.39%) Cloud Computing
8 3 (0.24%) IaaS
9 2 (0.16%) IBM Blueworks
10 1 (0.079%) Yammer
10 1 (0.079%) Azure Active Directory
Communications & Networking
1 133 (10.51%) LAN
2 120 (9.48%) WAN
3 76 (6.00%) Firewall
4 62 (4.90%) SAN
5 47 (3.71%) TCP/IP
6 43 (3.40%) VPN
6 43 (3.40%) DNS
7 41 (3.24%) DHCP
8 35 (2.76%) Cisco ASA
9 34 (2.69%) Cisco Nexus
10 33 (2.61%) VoIP
11 25 (1.97%) NAS
12 24 (1.90%) FWSM
13 23 (1.82%) Wireshark
13 23 (1.82%) Cisco IOS
14 21 (1.66%) DSLAM
14 21 (1.66%) EIGRP
14 21 (1.66%) Ethernet
14 21 (1.66%) MPLS
15 20 (1.58%) BGP
Database & Business Intelligence
1 98 (7.74%) SQL Server
2 32 (2.53%) Relational Database
3 30 (2.37%) MySQL
4 14 (1.11%) RDBMS
4 14 (1.11%) MS Access
5 13 (1.03%) SAP BW
6 10 (0.79%) SQL Server Reporting Services
6 10 (0.79%) Oracle Database
7 9 (0.71%) Big Data
7 9 (0.71%) Data Mining
8 8 (0.63%) SQL Anywhere
8 8 (0.63%) DB2
8 8 (0.63%) Sybase ASA
9 6 (0.47%) Amazon RDS
9 6 (0.47%) Crystal Reports
9 6 (0.47%) Ingres
10 5 (0.39%) SQL Server Integration Services
10 5 (0.39%) SAP BI
11 3 (0.24%) Data Warehouse
11 3 (0.24%) Hadoop
Development Applications
1 20 (1.58%) VSS/SourceSafe
2 7 (0.55%) Visual Studio
3 6 (0.47%) JIRA
3 6 (0.47%) Team Foundation Server
4 2 (0.16%) Fiddler
4 2 (0.16%) Talend Open Studio
4 2 (0.16%) Git (software)
4 2 (0.16%) Subversion
5 1 (0.079%) Maven
5 1 (0.079%) Ant
5 1 (0.079%) Selenium
5 1 (0.079%) WebDriver
5 1 (0.079%) PHPUnit
5 1 (0.079%) Cucumber
5 1 (0.079%) Jenkins
General
1 204 (16.11%) Finance
2 179 (14.14%) Telecoms
3 59 (4.66%) Marketing
4 34 (2.69%) Retail
5 28 (2.21%) Billing
6 27 (2.13%) Manufacturing
7 19 (1.50%) Legal
8 17 (1.34%) Back Office
8 17 (1.34%) German Language
9 15 (1.18%) Banking
10 14 (1.11%) Law
10 14 (1.11%) Italian Language
11 13 (1.03%) French Language
11 13 (1.03%) Spanish Language
12 12 (0.95%) Publishing
13 9 (0.71%) Advertising
13 9 (0.71%) Financial Institution
14 8 (0.63%) Front Office
14 8 (0.63%) Dutch Language
15 6 (0.47%) Portuguese Language
Job Titles
1 247 (19.51%) Analyst
2 132 (10.43%) Service Manager
3 95 (7.50%) Delivery Manager
4 91 (7.19%) Problem Manager
5 83 (6.56%) Support Analyst
6 82 (6.48%) Architect
7 79 (6.24%) Service Analyst
7 79 (6.24%) Services Delivery Manager
8 68 (5.37%) Service Desk Analyst
9 60 (4.74%) Consultant
10 50 (3.95%) Applications Support
11 49 (3.87%) Solutions Architect
12 45 (3.55%) Project Manager
12 45 (3.55%) Support Engineer
13 37 (2.92%) Developer
14 34 (2.69%) Network Engineer
15 30 (2.37%) Change Manager
16 29 (2.29%) Security Analyst
16 29 (2.29%) Senior Manager
17 28 (2.21%) 1st Line Support
Libraries, Frameworks & Software Standards
1 50 (3.95%) .NET
2 45 (3.55%) HTML
3 42 (3.32%) Web Services
4 40 (3.16%) CSS
5 28 (2.21%) XML
6 24 (1.90%) Middleware
7 14 (1.11%) ASP.NET
7 14 (1.11%) jQuery
8 10 (0.79%) J2EE
8 10 (0.79%) ASP.NET MVC
8 10 (0.79%) ASP.NET MVC 3
9 9 (0.71%) SAP Basis
9 9 (0.71%) Spring
10 8 (0.63%) COM
10 8 (0.63%) CGI
11 7 (0.55%) HTML5
12 6 (0.47%) Struts
12 6 (0.47%) Velocity
12 6 (0.47%) Spring MVC
13 5 (0.39%) Java EE
Miscellaneous
1 127 (10.03%) Analytical Skills
2 111 (8.77%) Data Centre
3 86 (6.79%) Management Information System
4 62 (4.90%) Computer Science
5 22 (1.74%) Life Science
5 22 (1.74%) Replication
6 20 (1.58%) Blackberry
7 19 (1.50%) Statistics
8 18 (1.42%) Private Cloud
9 16 (1.26%) PMI
10 14 (1.11%) NHS
10 14 (1.11%) Hybrid Cloud
10 14 (1.11%) Enterprise Storage
11 13 (1.03%) Mainframe
12 12 (0.95%) User Experience
13 11 (0.87%) GIS
13 11 (0.87%) Mathematics
14 9 (0.71%) CMDB
15 8 (0.63%) Semantic Web
16 7 (0.55%) Video Conferencing
Operating Systems
1 267 (21.09%) Windows
2 114 (9.00%) Linux
3 81 (6.40%) UNIX
4 54 (4.27%) Windows 7
5 37 (2.92%) Windows Server 2008
6 30 (2.37%) Windows XP
7 26 (2.05%) Red Hat Enterprise Linux
8 22 (1.74%) Solaris
9 21 (1.66%) AIX
9 21 (1.66%) Windows Server 2012
10 17 (1.34%) Apple iOS
11 14 (1.11%) Windows Server 2003
12 13 (1.03%) Android
13 11 (0.87%) Mac OS
14 10 (0.79%) Windows 8
15 6 (0.47%) Data ONTAP
15 6 (0.47%) Windows 2000
15 6 (0.47%) HPUX
15 6 (0.47%) VMS
16 5 (0.39%) SUSE
Processes & Methodologies
1 793 (62.64%) ITIL
2 357 (28.20%) Service Delivery
3 294 (23.22%) ITSM
4 209 (16.51%) Problem Management
5 191 (15.09%) Incident Management
6 178 (14.06%) Project Management
7 161 (12.72%) Change Management
8 157 (12.40%) Continuous Improvement
9 107 (8.45%) Agile Software Development
10 93 (7.35%) Root Cause Analysis
11 90 (7.11%) PRINCE2
12 74 (5.85%) Risk Management
13 72 (5.69%) Information Security
14 53 (4.19%) Configuration Management
15 51 (4.03%) Line Management
16 47 (3.71%) Performance Management
17 45 (3.55%) Stakeholder Management
18 44 (3.48%) Release Management
19 43 (3.40%) Coaching
20 41 (3.24%) Disaster Recovery
Programming Languages
1 117 (9.24%) SQL
2 43 (3.40%) Java
3 38 (3.00%) JavaScript
4 24 (1.90%) C#
5 21 (1.66%) C
5 21 (1.66%) Perl
6 17 (1.34%) PowerShell
7 14 (1.11%) C++
7 14 (1.11%) T-SQL
8 9 (0.71%) Python
9 8 (0.63%) PL/SQL
10 7 (0.55%) VBA
11 6 (0.47%) Bash Shell
12 5 (0.39%) Shell Script
13 3 (0.24%) VB.NET
14 2 (0.16%) PHP
15 1 (0.079%) JCL
15 1 (0.079%) Ruby
15 1 (0.079%) VBScript
15 1 (0.079%) VB
Qualifications
1 232 (18.33%) Degree
2 190 (15.01%) Security Cleared
3 110 (8.69%) SC Cleared
4 102 (8.06%) ITIL Certification
5 69 (5.45%) DV Cleared
6 68 (5.37%) Microsoft Certification
7 66 (5.21%) MCP
8 53 (4.19%) Cisco Certification
9 38 (3.00%) CISSP
9 38 (3.00%) CCNP
10 35 (2.76%) MCSE
11 32 (2.53%) CCNA
12 27 (2.13%) PMI Certification
13 26 (2.05%) CISM
14 25 (1.97%) MCITP
14 25 (1.97%) ITIL Foundation Certificate
15 24 (1.90%) ISEB
16 23 (1.82%) A+ Certification
17 18 (1.42%) CISA
17 18 (1.42%) PMP
Quality Assurance & Compliance
1 268 (21.17%) SLA
2 58 (4.58%) ISO/IEC 27001
3 36 (2.84%) ISO 9001
4 16 (1.26%) PCI DSS
5 14 (1.11%) QA
6 11 (0.87%) Sarbanes-Oxley
7 6 (0.47%) PMBOK
8 5 (0.39%) COBIT
9 3 (0.24%) ISO 9000
10 1 (0.079%) ISO/IEC 17799
10 1 (0.079%) GAMP
10 1 (0.079%) ISO 14001
10 1 (0.079%) ISO/IEC 20000
System Software
1 179 (14.14%) Active Directory
2 140 (11.06%) VMware Infrastructure
3 56 (4.42%) Hyper-V
4 46 (3.63%) XenApp
5 42 (3.32%) XenDesktop
6 24 (1.90%) vSphere
7 17 (1.34%) vCloud
8 13 (1.03%) Citrix Presentation Server
9 11 (0.87%) Microsoft App-V
10 10 (0.79%) Terminal Services
11 9 (0.71%) VMware ESXi
12 8 (0.63%) Oracle RAC
13 2 (0.16%) VMware ESX
14 1 (0.079%) Terminal Server
14 1 (0.079%) Xen
14 1 (0.079%) VMware Server
14 1 (0.079%) Tivoli Directory Server
14 1 (0.079%) UAG
Systems Management
1 58 (4.58%) SCCM
2 33 (2.61%) SCOM
3 27 (2.13%) Nagios
4 24 (1.90%) Cisco Prime
5 20 (1.58%) Cisco LMS
5 20 (1.58%) Opsview
6 11 (0.87%) Puppet
7 8 (0.63%) WSUS
7 8 (0.63%) CA Single Sign-On
8 7 (0.55%) HP Quality Center
9 6 (0.47%) SCSM
9 6 (0.47%) ARCserve
9 6 (0.47%) Tivoli Storage Manager
10 5 (0.39%) SolarWinds Orion
11 4 (0.32%) Cisco CUCM
11 4 (0.32%) HP Data Protector
11 4 (0.32%) Netcool
11 4 (0.32%) Tivoli
12 3 (0.24%) Systems Management Server (SMS)
12 3 (0.24%) ZENworks
Vendors
1 314 (24.80%) Microsoft
2 190 (15.01%) Cisco
3 169 (13.35%) VMware
4 136 (10.74%) HP
5 116 (9.16%) Citrix
6 94 (7.42%) Oracle
7 57 (4.50%) NetApp
8 49 (3.87%) SAP
9 48 (3.79%) Dell
10 38 (3.00%) Remedy
11 33 (2.61%) IBM
12 29 (2.29%) FrontRange
12 29 (2.29%) ServiceNow
13 25 (1.97%) LANDesk
14 24 (1.90%) 3PAR
14 24 (1.90%) Red Hat
15 23 (1.82%) EMC
16 21 (1.66%) Huawei
17 19 (1.50%) BT
17 19 (1.50%) McAfee
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: 1 hour ago
Maidenhead, Berkshire
Adalta Recruitment Solutions Ltd
Salary: Pensions + Benefits + Bonus
Posted: 12 hours ago
Horsham, West Sussex
Next Move IT
Salary: £17000 - £21000 per annum + Benefits
Posted: 14 hours ago
Newbury, Berkshire
Vodafone
Posted: 22 hours ago
Guildford, Surrey
ANSON MCCADE
Salary: £50,000 - £80,000
Posted: 23 hours ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: Yesterday
Staines, Middlesex
Think IT Recruitment
Salary: £70000.00 - £75000.00 per annum + Benefits and a 15% bonus
Posted: Yesterday
Richmond, Surrey
Understanding Recruitment
Salary: £55000 - £65000 per annum + benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Crimson Ltd
Salary: £30000 - £35000 per annum + car, fuel card plus benefits
Posted: 3 days ago
Reigate, Surrey
Vantage Recruitment Solutions Ltd
Salary: £50,000 per annum
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £50000 - £55000 per annum
Posted: 3 days ago
Godalming, Surrey
Opus Recruitment Solutions Ltd
Salary: £33000 - £40000 per annum, Benefits Excellent Benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £20000 - £23500 per annum
Posted: 3 days ago
Abingdon, Oxfordshire
RM Education
Salary: £43000 - £53000 per annum + bonus & benefits
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £28000 - £35000 per annum + commission plus benefits
Posted: 3 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 3 days ago
Portsmouth, Hampshire
Senitor Associates
Salary: £16000 - £20000 per annum + Benefits
Posted: 3 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 4 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £60000 per annum
Posted: 4 days ago
Reading, Berkshire
CGI
Salary: £65000 - £85000 per annum + benefits
Posted: 4 days ago