The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 101 102 119
Rank change year-on-year
+1 +17
Permanent jobs citing Service Management 575 631 510
As % of all permanent IT jobs located in the South East 2.77% 2.79% 2.31%
As % of the Processes & Methodologies category 3.34% 3.46% 3.01%
Number of salaries quoted 430 412 373
Average salary £45,000 £42,500 £43,000
Average salary % change year-on-year
+5.88% -1.16%
90% offered a salary of more than £25,000 £26,250 £24,000
10% offered a salary of more than £65,000 £72,875 £70,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17191 18240 16945
As % of all permanent IT jobs located in the South East 82.90% 80.54% 76.85%
Number of salaries quoted 13980 14301 13794
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £66,000 £65,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 31 July 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +4 188 £52,500 +16.66% 25
Surrey +23 118 £42,500 -3.40% 8
Hampshire -28 90 £31,500 -17.10% 17
West Sussex -7 52 £42,500 +30.76% 1
Buckinghamshire -11 50 £35,000 -19.63% 4
Kent +18 31 £49,250 +9.44% 5
Oxfordshire +20 28 £40,000 -13.69% 2
Middlesex +11 14 £55,000 +37.50%
Home Counties - 2 £65,000 -
East Sussex +20 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 31 July 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 797 (65.38%) ITIL
2 340 (27.89%) Service Delivery
3 310 (25.43%) Microsoft
4 299 (24.53%) ITSM
5 259 (21.25%) Windows
6 237 (19.44%) SLA
7 221 (18.13%) Degree
8 214 (17.56%) MS Excel
9 204 (16.74%) Problem Management
10 201 (16.49%) Finance
11 199 (16.32%) Project Management
12 191 (15.67%) Incident Management
13 181 (14.85%) Cisco
14 178 (14.60%) Security Cleared
15 176 (14.44%) Active Directory
15 176 (14.44%) Change Management
16 167 (13.70%) Telecoms
17 163 (13.37%) VMware
18 151 (12.39%) MS Office
19 142 (11.65%) Continuous Improvement
20 137 (11.24%) LAN
21 132 (10.83%) VMware Infrastructure
22 126 (10.34%) WAN
23 123 (10.09%) Data Centre
24 122 (10.01%) Linux
25 113 (9.27%) SQL
25 113 (9.27%) HP
26 108 (8.86%) PRINCE2
27 107 (8.78%) Citrix
28 105 (8.61%) Agile Software Development

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 31 July 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 49 (4.02%) SharePoint
2 36 (2.95%) Lync
3 26 (2.13%) MS Exchange
4 25 (2.05%) IIS
5 16 (1.31%) Apache
6 15 (1.23%) NetWeaver
7 10 (0.82%) WebSphere
7 10 (0.82%) OpenStack
8 9 (0.74%) Tomcat
8 9 (0.74%) IBM Notes
9 7 (0.57%) CMS
10 6 (0.49%) Blackberry Enterprise Server
11 5 (0.41%) WebLogic
11 5 (0.41%) Exchange Server 2010
11 5 (0.41%) Sitecore CMS
12 4 (0.33%) Exchange Server 2007
12 4 (0.33%) Exchange Server 2003
13 3 (0.25%) JBoss
13 3 (0.25%) SharePoint 2013
13 3 (0.25%) Exchange Server 2013
Applications
1 214 (17.56%) MS Excel
2 151 (12.39%) MS Office
3 43 (3.53%) MS PowerPoint
4 13 (1.07%) MS Visio
5 6 (0.49%) MS Project
6 1 (0.082%) SPSS
Business Applications
1 16 (1.31%) Remedy ITSM
2 9 (0.74%) SAP SRM
3 8 (0.66%) SAP FI
3 8 (0.66%) SAP FI/CO
3 8 (0.66%) SAP CO
4 7 (0.57%) assyst
4 7 (0.57%) Dynamics CRM
5 6 (0.49%) SAP CRM
6 3 (0.25%) Movex
6 3 (0.25%) Summit
6 3 (0.25%) Infor M3
7 2 (0.16%) SAP IS-U
7 2 (0.16%) Dynamics NAV
7 2 (0.16%) SAP SM
8 1 (0.082%) SAP QM
8 1 (0.082%) Maximo
Cloud Services
1 38 (3.12%) Microsoft Azure
2 34 (2.79%) Office 365
3 33 (2.71%) Amazon AWS
4 29 (2.38%) SaaS
5 10 (0.82%) Cloud Computing
6 6 (0.49%) Google Cloud Platform
7 4 (0.33%) IaaS
7 4 (0.33%) PaaS
8 3 (0.25%) IBM Blueworks
9 1 (0.082%) Google Analytics
9 1 (0.082%) Yammer
9 1 (0.082%) Azure Active Directory
Communications & Networking
1 137 (11.24%) LAN
2 126 (10.34%) WAN
3 72 (5.91%) Firewall
4 58 (4.76%) SAN
5 33 (2.71%) VPN
5 33 (2.71%) DHCP
6 32 (2.63%) DNS
7 31 (2.54%) Cisco Nexus
8 30 (2.46%) VoIP
9 28 (2.30%) TCP/IP
10 27 (2.21%) Cisco ASA
10 27 (2.21%) NAS
11 22 (1.80%) Ethernet
12 21 (1.72%) MPLS
13 18 (1.48%) Broadband
13 18 (1.48%) Cisco IOS
13 18 (1.48%) Wireless
14 17 (1.39%) DSLAM
14 17 (1.39%) Wireshark
15 16 (1.31%) EIGRP
Database & Business Intelligence
1 88 (7.22%) SQL Server
2 36 (2.95%) MySQL
3 33 (2.71%) Relational Database
4 16 (1.31%) SAP BW
5 14 (1.15%) Big Data
6 13 (1.07%) Oracle Database
7 12 (0.98%) RDBMS
8 10 (0.82%) Data Mining
8 10 (0.82%) SQL Server Reporting Services
8 10 (0.82%) MS Access
9 8 (0.66%) SAP BI
10 7 (0.57%) DB2
11 6 (0.49%) Crystal Reports
12 5 (0.41%) Ingres
12 5 (0.41%) SQL Server Integration Services
13 4 (0.33%) Sybase ASA
13 4 (0.33%) Hadoop
13 4 (0.33%) MongoDB
13 4 (0.33%) Amazon RDS
13 4 (0.33%) SQL Anywhere
Development Applications
1 15 (1.23%) VSS/SourceSafe
2 10 (0.82%) JIRA
3 6 (0.49%) Visual Studio
3 6 (0.49%) Team Foundation Server
4 2 (0.16%) Subversion
4 2 (0.16%) Eclipse
4 2 (0.16%) Talend Open Studio
4 2 (0.16%) Git (software)
5 1 (0.082%) Selenium
5 1 (0.082%) Fiddler
5 1 (0.082%) ERwin
5 1 (0.082%) Ant
5 1 (0.082%) WebDriver
5 1 (0.082%) PHPUnit
5 1 (0.082%) Cucumber
General
1 201 (16.49%) Finance
2 167 (13.70%) Telecoms
3 56 (4.59%) Marketing
4 40 (3.28%) Retail
5 36 (2.95%) Manufacturing
6 31 (2.54%) Billing
7 22 (1.80%) Back Office
8 17 (1.39%) German Language
9 16 (1.31%) Law
10 14 (1.15%) French Language
11 13 (1.07%) Legal
11 13 (1.07%) Publishing
12 11 (0.90%) Pharmaceutical
12 11 (0.90%) Italian Language
13 9 (0.74%) Spanish Language
13 9 (0.74%) Banking
13 9 (0.74%) Advertising
14 8 (0.66%) Games
15 7 (0.57%) Front Office
16 6 (0.49%) Financial Institution
Job Titles
1 225 (18.46%) Analyst
2 138 (11.32%) Service Manager
3 101 (8.29%) Delivery Manager
4 83 (6.81%) Services Delivery Manager
5 73 (5.99%) Service Analyst
6 71 (5.82%) Architect
7 64 (5.25%) Support Analyst
8 62 (5.09%) Problem Manager
9 61 (5.00%) Service Desk Analyst
10 58 (4.76%) Project Manager
10 58 (4.76%) Consultant
11 54 (4.43%) Applications Support
12 44 (3.61%) Solutions Architect
13 42 (3.45%) Support Engineer
14 32 (2.63%) Developer
15 31 (2.54%) IT Services Manager
16 28 (2.30%) ITIL Manager
16 28 (2.30%) Senior Manager
16 28 (2.30%) Technical Support
16 28 (2.30%) Change Manager
Libraries, Frameworks & Software Standards
1 43 (3.53%) .NET
2 39 (3.20%) CSS
2 39 (3.20%) Web Services
3 38 (3.12%) HTML
4 24 (1.97%) Middleware
5 22 (1.80%) XML
6 13 (1.07%) ASP.NET
6 13 (1.07%) jQuery
7 10 (0.82%) ASP.NET MVC
7 10 (0.82%) ASP.NET MVC 3
8 9 (0.74%) SAP Basis
9 8 (0.66%) Spring
9 8 (0.66%) COM
9 8 (0.66%) J2EE
9 8 (0.66%) CGI
10 7 (0.57%) HTML5
11 6 (0.49%) Ajax
11 6 (0.49%) Velocity
12 5 (0.41%) Java EE
12 5 (0.41%) SAP XI
Miscellaneous
1 123 (10.09%) Data Centre
2 104 (8.53%) Analytical Skills
3 80 (6.56%) Management Information System
4 65 (5.33%) Computer Science
5 26 (2.13%) Life Science
6 23 (1.89%) Replication
7 20 (1.64%) Blackberry
8 16 (1.31%) Mathematics
8 16 (1.31%) Private Cloud
9 15 (1.23%) Hybrid Cloud
9 15 (1.23%) Enterprise Storage
10 13 (1.07%) Statistics
10 13 (1.07%) Mainframe
10 13 (1.07%) NHS
10 13 (1.07%) PMI
11 11 (0.90%) GIS
11 11 (0.90%) FlexPod
11 11 (0.90%) User Experience
12 9 (0.74%) Semantic Web
12 9 (0.74%) Enterprise Software
Operating Systems
1 259 (21.25%) Windows
2 122 (10.01%) Linux
3 81 (6.64%) UNIX
4 51 (4.18%) Windows 7
5 38 (3.12%) Windows Server 2008
6 32 (2.63%) Windows XP
7 28 (2.30%) Red Hat Enterprise Linux
8 26 (2.13%) Windows Server 2012
9 20 (1.64%) Solaris
10 19 (1.56%) AIX
11 17 (1.39%) Apple iOS
12 13 (1.07%) Android
13 12 (0.98%) Windows 8
14 11 (0.90%) Windows Server 2003
15 10 (0.82%) Data ONTAP
16 8 (0.66%) Mac OS
17 6 (0.49%) Windows 2000
17 6 (0.49%) Windows Mobile
18 5 (0.41%) SUSE
18 5 (0.41%) HPUX
Processes & Methodologies
1 797 (65.38%) ITIL
2 340 (27.89%) Service Delivery
3 299 (24.53%) ITSM
4 204 (16.74%) Problem Management
5 199 (16.32%) Project Management
6 191 (15.67%) Incident Management
7 176 (14.44%) Change Management
8 142 (11.65%) Continuous Improvement
9 108 (8.86%) PRINCE2
10 105 (8.61%) Agile Software Development
11 82 (6.73%) Root Cause Analysis
12 63 (5.17%) Information Security
13 57 (4.68%) Risk Management
14 53 (4.35%) Line Management
15 51 (4.18%) Configuration Management
16 49 (4.02%) Coaching
17 47 (3.86%) Stakeholder Management
18 45 (3.69%) Release Management
19 44 (3.61%) CRM
20 42 (3.45%) ERP
Programming Languages
1 113 (9.27%) SQL
2 40 (3.28%) Java
3 39 (3.20%) JavaScript
4 25 (2.05%) C
5 18 (1.48%) C#
6 14 (1.15%) Perl
6 14 (1.15%) PowerShell
7 12 (0.98%) C++
8 11 (0.90%) Python
9 9 (0.74%) T-SQL
9 9 (0.74%) PHP
10 8 (0.66%) PL/SQL
11 6 (0.49%) Bash Shell
12 4 (0.33%) Shell Script
12 4 (0.33%) VBA
13 2 (0.16%) R
13 2 (0.16%) VB
13 2 (0.16%) VB.NET
14 1 (0.082%) JCL
14 1 (0.082%) Ruby
Qualifications
1 221 (18.13%) Degree
2 178 (14.60%) Security Cleared
3 94 (7.71%) SC Cleared
4 80 (6.56%) ITIL Certification
5 74 (6.07%) Microsoft Certification
6 63 (5.17%) MCP
7 57 (4.68%) DV Cleared
8 52 (4.27%) Cisco Certification
9 33 (2.71%) MCSE
9 33 (2.71%) CCNP
10 32 (2.63%) CCNA
10 32 (2.63%) CISSP
11 30 (2.46%) MCITP
12 29 (2.38%) PMI Certification
12 29 (2.38%) ITIL Foundation Certificate
13 25 (2.05%) ISEB
14 24 (1.97%) PMP
15 23 (1.89%) CISM
16 20 (1.64%) MCTS
17 18 (1.48%) A+ Certification
Quality Assurance & Compliance
1 237 (19.44%) SLA
2 53 (4.35%) ISO/IEC 27001
3 34 (2.79%) ISO 9001
4 17 (1.39%) PCI DSS
5 10 (0.82%) Sarbanes-Oxley
6 9 (0.74%) QA
7 7 (0.57%) PMBOK
8 3 (0.25%) ISO/IEC 20000
8 3 (0.25%) COBIT
9 1 (0.082%) GAMP
9 1 (0.082%) ISO 9000
9 1 (0.082%) TickIT
9 1 (0.082%) ISO 14001
System Software
1 176 (14.44%) Active Directory
2 132 (10.83%) VMware Infrastructure
3 45 (3.69%) XenApp
4 44 (3.61%) Hyper-V
5 40 (3.28%) XenDesktop
6 25 (2.05%) vSphere
7 15 (1.23%) vCloud
8 11 (0.90%) Oracle RAC
9 10 (0.82%) Citrix Presentation Server
9 10 (0.82%) Terminal Services
10 8 (0.66%) VMware ESXi
11 5 (0.41%) Microsoft App-V
12 3 (0.25%) VMware ESX
13 1 (0.082%) Xen
13 1 (0.082%) VMware Server
13 1 (0.082%) Tivoli Directory Server
13 1 (0.082%) UAG
Systems Management
1 53 (4.35%) SCCM
2 29 (2.38%) SCOM
3 22 (1.80%) Nagios
4 21 (1.72%) Cisco Prime
5 15 (1.23%) Cisco LMS
5 15 (1.23%) Opsview
6 12 (0.98%) Puppet
7 8 (0.66%) CA Single Sign-On
8 7 (0.57%) HP Quality Center
9 6 (0.49%) Cisco CUCM
10 5 (0.41%) WSUS
10 5 (0.41%) SolarWinds Orion
10 5 (0.41%) Tivoli
10 5 (0.41%) Tivoli Storage Manager
10 5 (0.41%) Netcool
11 4 (0.33%) Systems Management Server (SMS)
11 4 (0.33%) ARCserve
11 4 (0.33%) HP Data Protector
11 4 (0.33%) SCSM
12 3 (0.25%) HP UCMDB
Vendors
1 310 (25.43%) Microsoft
2 181 (14.85%) Cisco
3 163 (13.37%) VMware
4 113 (9.27%) HP
5 107 (8.78%) Citrix
6 91 (7.47%) Oracle
7 67 (5.50%) SAP
7 67 (5.50%) NetApp
8 42 (3.45%) Dell
9 39 (3.20%) Remedy
10 33 (2.71%) IBM
11 30 (2.46%) ServiceNow
12 29 (2.38%) Red Hat
13 28 (2.30%) FrontRange
14 23 (1.89%) LANDesk
15 21 (1.72%) 3PAR
16 20 (1.64%) Computacenter
16 20 (1.64%) BT
17 18 (1.48%) EMC
18 17 (1.39%) CA
Hampshire
Randstad Technologies
Salary: £70000.00 per annum + benefits
Posted: Yesterday
Portsmouth, Hampshire
Senitor Associates
Salary: £16000 - £20000 per annum + Benefits
Posted: Yesterday
Slough, Berkshire
Telefnica
Posted: 2 days ago
Aldershot, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £60000.00 - £85000.00 per annum + benefits
Posted: 2 days ago
Maidenhead, Berkshire
Talent Crew
Salary: £40000 - £50000 per annum
Posted: 2 days ago
Stansted, Essex
Harvey Nash plc
Posted: 2 days ago
Milton Keynes, Buckinghamshire
TD Group
Salary: From £50,000 to £60,000 per annum depending on experience (+ benefits)
Posted: 2 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £55,000 to £65,000 per annum + benefits
Posted: 2 days ago
Kent
University of Kent
Salary: From £32,277 to £37,394 per annum
Posted: 2 days ago
Havant, Hampshire
SSE
Salary: £70,000 per annum
Posted: 2 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £52,000 per annum £50,000 to £52,000 + Bonus (10%) Neg
Posted: 3 days ago
Berkshire
Networking People
Salary: Benefits
Posted: 3 days ago
Reading, Berkshire
CGI
Salary: £38000 - £50000 per annum + excellent benefits
Posted: 3 days ago
Maidenhead, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £60,000 per annum + Bens + Car allowance
Posted: 3 days ago
Egham, Surrey
@ITS
Salary: From £0 to £0 per annum Call to discuss ASAP
Posted: 3 days ago
West Sussex
ReThink Recruitment
Salary: £58000 - £65000 per annum + BENEFITS PACKAGE
Posted: 3 days ago
Berkshire
Volaris Exec
Salary: £80000 - £100000 per annum + 30% OTE + car
Posted: 3 days ago
Maidenhead, Berkshire
Earth Stream Global
Posted: 4 days ago
Basingstoke, Hampshire
Lorien Resourcing
Salary: Negotiable plus package
Posted: 4 days ago
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £40000 - £50000 per annum + pensions + benefits + bonus
Posted: 4 days ago