The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 96 99 127
Rank change year-on-year
+3 +28
Permanent jobs citing Service Management 608 622 487
As % of all permanent IT jobs located in the South East 2.90% 2.77% 2.23%
As % of the Processes & Methodologies category 3.54% 3.44% 2.86%
Number of salaries quoted 420 418 378
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £24,750 £25,000 £24,800
10% offered a salary of more than £70,000 £70,150 £65,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17156 18056 17036
As % of all permanent IT jobs located in the South East 81.88% 80.49% 78.18%
Number of salaries quoted 13692 14212 13899
Average salary £46,500 £45,000 £44,000
Average salary % change year-on-year
+3.33% +2.27%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 30 March 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +31 275 £57,500 +9.52% 14
Hampshire +3 119 £48,250 +25.32% 11
Surrey -27 107 £45,000 -5.26% 10
Buckinghamshire -13 54 £42,500 -8.10% 6
West Sussex -22 24 £31,250 -43.18% 4
Kent -4 16 £70,000 +55.55% 1
Oxfordshire +22 14 £50,000 -4.76% 4
Isle of Wight - 2 £72,500 -
East Sussex -20 1 £24,500 -44.14% 2
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 30 March 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 724 (60.59%) ITIL
2 343 (28.70%) Service Delivery
3 281 (23.51%) SLA
4 246 (20.59%) Microsoft
5 240 (20.08%) Telecoms
6 237 (19.83%) Windows
7 227 (19.00%) Finance
8 220 (18.41%) Degree
9 200 (16.74%) Security Cleared
10 187 (15.65%) Incident Management
11 185 (15.48%) MS Excel
12 183 (15.31%) ITSM
13 179 (14.98%) Problem Management
14 171 (14.31%) Continuous Improvement
15 153 (12.80%) VMware
16 151 (12.64%) Change Management
16 151 (12.64%) Analytical Skills
17 150 (12.55%) SC Cleared
18 140 (11.72%) MS Office
19 138 (11.55%) Project Management
20 128 (10.71%) Cisco
20 128 (10.71%) Active Directory
21 126 (10.54%) VMware Infrastructure
22 108 (9.04%) HP
22 108 (9.04%) ITIL Certification
23 96 (8.03%) PRINCE2
24 95 (7.95%) Agile Software Development
25 94 (7.87%) LAN
25 94 (7.87%) Root Cause Analysis
26 93 (7.78%) SQL

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 30 March 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 41 (3.43%) IIS
2 38 (3.18%) SharePoint
3 27 (2.26%) MS Exchange
4 15 (1.26%) WebSphere
5 14 (1.17%) Blackberry Enterprise Server
5 14 (1.17%) Lync
6 10 (0.84%) Apache
7 7 (0.59%) Tomcat
7 7 (0.59%) CMS
7 7 (0.59%) Exchange Server 2010
8 6 (0.50%) SharePoint 2010
9 5 (0.42%) IBM Notes
10 4 (0.33%) Lotus Domino
10 4 (0.33%) Exchange Server 2003
10 4 (0.33%) Exchange Server 2007
10 4 (0.33%) WebSphere Application Server
10 4 (0.33%) Quickr
10 4 (0.33%) BizTalk Server
10 4 (0.33%) WebSphere Portal
11 3 (0.25%) Sitecore CMS
Applications
1 185 (15.48%) MS Excel
2 140 (11.72%) MS Office
3 34 (2.85%) MS PowerPoint
4 12 (1.00%) MS Project
5 2 (0.17%) MS Visio
6 1 (0.084%) Open Workbench
Business Applications
1 14 (1.17%) Remedy ITSM
2 10 (0.84%) Agresso
3 8 (0.67%) Dynamics CRM
4 6 (0.50%) Dynamics AX
5 5 (0.42%) assyst
6 2 (0.17%) Oracle EBS R12
7 1 (0.084%) RMDS
7 1 (0.084%) SAP Oil and Gas
Cloud Services
1 35 (2.93%) SaaS
2 33 (2.76%) Microsoft Azure
3 29 (2.43%) Office 365
4 12 (1.00%) PaaS
5 10 (0.84%) Cloud Computing
6 6 (0.50%) Amazon AWS
7 5 (0.42%) IaaS
8 3 (0.25%) Google Cloud Platform
9 2 (0.17%) Yammer
10 1 (0.084%) IBM Blueworks
Communications & Networking
1 94 (7.87%) LAN
2 86 (7.20%) WAN
3 67 (5.61%) Wireless
4 60 (5.02%) VPN
5 52 (4.35%) DNS
5 52 (4.35%) TCP/IP
6 48 (4.02%) Broadband
6 48 (4.02%) Firewall
7 47 (3.93%) SAN
8 44 (3.68%) DHCP
9 41 (3.43%) Cisco ASA
10 36 (3.01%) DSLAM
10 36 (3.01%) Internet
11 33 (2.76%) FWSM
12 32 (2.68%) VoIP
13 29 (2.43%) BGP
14 28 (2.34%) Cisco Nexus
15 27 (2.26%) EIGRP
15 27 (2.26%) Cisco IOS
16 26 (2.18%) Wireshark
Database & Business Intelligence
1 84 (7.03%) SQL Server
2 23 (1.92%) MySQL
3 18 (1.51%) Relational Database
4 12 (1.00%) MS Access
5 11 (0.92%) RDBMS
6 10 (0.84%) SQL Anywhere
6 10 (0.84%) Sybase ASA
7 8 (0.67%) DB2
8 6 (0.50%) Ingres
9 4 (0.33%) Data Mining
9 4 (0.33%) Oracle Database
9 4 (0.33%) Amazon RDS
10 3 (0.25%) PostgreSQL
11 2 (0.17%) MongoDB
11 2 (0.17%) Crystal Reports
11 2 (0.17%) BusinessObjects
11 2 (0.17%) SAP BW
11 2 (0.17%) Oracle Database 12c
12 1 (0.084%) Oracle Discoverer
12 1 (0.084%) Apache Cassandra
Development Applications
1 24 (2.01%) VSS/SourceSafe
2 4 (0.33%) Git (software)
2 4 (0.33%) Jenkins
3 3 (0.25%) Ant
3 3 (0.25%) Subversion
4 2 (0.17%) Maven
4 2 (0.17%) Team Foundation Server
5 1 (0.084%) PHPUnit
5 1 (0.084%) Cucumber
5 1 (0.084%) Hudson
5 1 (0.084%) FishEye
5 1 (0.084%) JUnit
5 1 (0.084%) Visual Studio
5 1 (0.084%) Eclipse
5 1 (0.084%) JIRA
5 1 (0.084%) WATIR
5 1 (0.084%) Selenium
5 1 (0.084%) FitNesse
5 1 (0.084%) Fiddler
5 1 (0.084%) Talend Open Studio
General
1 240 (20.08%) Telecoms
2 227 (19.00%) Finance
3 79 (6.61%) Marketing
4 46 (3.85%) Billing
5 43 (3.60%) Retail
6 25 (2.09%) Legal
7 24 (2.01%) German Language
8 23 (1.92%) Front Office
9 21 (1.76%) Banking
10 20 (1.67%) Italian Language
10 20 (1.67%) Spanish Language
11 19 (1.59%) Advertising
12 18 (1.51%) Manufacturing
13 15 (1.26%) Dutch Language
14 10 (0.84%) French Language
15 7 (0.59%) Local Government
15 7 (0.59%) Law
16 6 (0.50%) Financial Institution
17 5 (0.42%) Portuguese Language
18 4 (0.33%) Electronics
Job Titles
1 205 (17.15%) Analyst
2 160 (13.39%) Service Manager
3 96 (8.03%) Problem Manager
4 86 (7.20%) Delivery Manager
5 85 (7.11%) Services Delivery Manager
6 79 (6.61%) Service Analyst
7 77 (6.44%) Consultant
8 73 (6.11%) Architect
9 72 (6.03%) Support Analyst
10 71 (5.94%) Service Desk Analyst
11 61 (5.10%) Account Manager
12 44 (3.68%) Solutions Architect
13 42 (3.51%) 1st Line Support
13 42 (3.51%) Change Manager
14 40 (3.35%) Network Engineer
15 39 (3.26%) Project Manager
15 39 (3.26%) Support Engineer
16 36 (3.01%) Senior Manager
17 33 (2.76%) Infrastructure Architect
18 30 (2.51%) Technical Leader
Libraries, Frameworks & Software Standards
1 43 (3.60%) .NET
2 37 (3.10%) HTML
3 32 (2.68%) XML
4 24 (2.01%) CSS
5 23 (1.92%) Web Services
6 16 (1.34%) J2EE
7 12 (1.00%) jQuery
8 11 (0.92%) Spring
9 10 (0.84%) Spring MVC
9 10 (0.84%) Struts
10 7 (0.59%) CGI
11 5 (0.42%) JSON
11 5 (0.42%) Ajax
11 5 (0.42%) NHibernate
12 4 (0.33%) .NET Framework
12 4 (0.33%) Velocity
12 4 (0.33%) Castle Windsor
12 4 (0.33%) Middleware
12 4 (0.33%) XSLT
12 4 (0.33%) ASP.NET
Miscellaneous
1 151 (12.64%) Analytical Skills
2 91 (7.62%) Management Information System
3 38 (3.18%) Statistics
4 35 (2.93%) Computer Science
5 32 (2.68%) Enterprise Software
6 27 (2.26%) Blackberry
7 19 (1.59%) PMI
8 17 (1.42%) Private Cloud
9 15 (1.26%) Life Science
10 11 (0.92%) CMDB
10 11 (0.92%) GIS
10 11 (0.92%) Video Conferencing
11 10 (0.84%) NHS
12 7 (0.59%) CESG
12 7 (0.59%) CESG CLAS
12 7 (0.59%) RMADS
13 6 (0.50%) IPTV
13 6 (0.50%) STB
13 6 (0.50%) AS400
13 6 (0.50%) Mainframe
Operating Systems
1 237 (19.83%) Windows
2 87 (7.28%) Windows 7
3 74 (6.19%) Linux
4 52 (4.35%) UNIX
5 40 (3.35%) Windows Server 2008
6 35 (2.93%) Windows XP
7 24 (2.01%) Windows Server 2003
8 18 (1.51%) Solaris
9 13 (1.09%) AIX
9 13 (1.09%) Android
9 13 (1.09%) Windows Server 2012
10 12 (1.00%) Red Hat Enterprise Linux
11 11 (0.92%) Mac OS
11 11 (0.92%) Windows 8
12 8 (0.67%) Apple iOS
12 8 (0.67%) SUSE
13 6 (0.50%) HPUX
13 6 (0.50%) VMS
14 5 (0.42%) CentOS
15 3 (0.25%) Windows Vista
Processes & Methodologies
1 724 (60.59%) ITIL
2 343 (28.70%) Service Delivery
3 187 (15.65%) Incident Management
4 183 (15.31%) ITSM
5 179 (14.98%) Problem Management
6 171 (14.31%) Continuous Improvement
7 151 (12.64%) Change Management
8 138 (11.55%) Project Management
9 96 (8.03%) PRINCE2
10 95 (7.95%) Agile Software Development
11 94 (7.87%) Root Cause Analysis
12 93 (7.78%) Risk Management
13 82 (6.86%) CRM
14 60 (5.02%) Performance Management
15 58 (4.85%) Product Management
16 47 (3.93%) Configuration Management
17 46 (3.85%) Stakeholder Management
18 45 (3.77%) ITIL V3
19 42 (3.51%) Technical Architecture
20 40 (3.35%) Capacity Management
Programming Languages
1 93 (7.78%) SQL
2 37 (3.10%) Java
3 28 (2.34%) JavaScript
4 26 (2.18%) Perl
5 21 (1.76%) PowerShell
6 17 (1.42%) VBA
7 14 (1.17%) C#
8 8 (0.67%) C
9 7 (0.59%) Shell Script
9 7 (0.59%) T-SQL
10 6 (0.50%) Python
11 5 (0.42%) C++
12 2 (0.17%) AWK
12 2 (0.17%) Bash Shell
12 2 (0.17%) sed
12 2 (0.17%) VBScript
12 2 (0.17%) VB
12 2 (0.17%) VB.NET
12 2 (0.17%) PHP
12 2 (0.17%) PL/SQL
Qualifications
1 220 (18.41%) Degree
2 200 (16.74%) Security Cleared
3 150 (12.55%) SC Cleared
4 108 (9.04%) ITIL Certification
5 68 (5.69%) DV Cleared
6 61 (5.10%) Microsoft Certification
7 47 (3.93%) MCP
8 45 (3.77%) PMI Certification
9 42 (3.51%) MCSE
10 40 (3.35%) Cisco Certification
11 38 (3.18%) CCNP
12 33 (2.76%) PMP
13 27 (2.26%) A+ Certification
14 26 (2.18%) ITIL Foundation Certificate
15 25 (2.09%) CCNA
16 17 (1.42%) CISSP
17 16 (1.34%) ISEB
18 14 (1.17%) CISM
19 13 (1.09%) MCSA
20 11 (0.92%) HND
Quality Assurance & Compliance
1 281 (23.51%) SLA
2 36 (3.01%) ISO/IEC 27001
3 29 (2.43%) ISO 9001
4 23 (1.92%) QA
5 9 (0.75%) Sarbanes-Oxley
5 9 (0.75%) PCI DSS
6 6 (0.50%) COBIT
7 3 (0.25%) ISO 9000
8 2 (0.17%) ISO/IEC 17799
9 1 (0.084%) ISO/IEC 20000
System Software
1 128 (10.71%) Active Directory
2 126 (10.54%) VMware Infrastructure
3 64 (5.36%) Hyper-V
4 24 (2.01%) XenDesktop
5 23 (1.92%) XenApp
6 22 (1.84%) vSphere
7 19 (1.59%) vCloud
8 13 (1.09%) Microsoft App-V
9 11 (0.92%) Citrix Presentation Server
10 7 (0.59%) Terminal Services
11 6 (0.50%) VMware ESXi
12 2 (0.17%) Oracle RAC
12 2 (0.17%) VMware ESX
12 2 (0.17%) Terminal Server
13 1 (0.084%) VMware Server
13 1 (0.084%) Xen
13 1 (0.084%) Tivoli Directory Server
Systems Management
1 47 (3.93%) SCCM
2 42 (3.51%) Nagios
3 24 (2.01%) Cisco Prime
3 24 (2.01%) Cisco LMS
3 24 (2.01%) Opsview
4 15 (1.26%) SCOM
5 13 (1.09%) Puppet
6 7 (0.59%) WSUS
7 6 (0.50%) Tivoli Storage Manager
8 5 (0.42%) Systems Management Server (SMS)
8 5 (0.42%) DameWare
8 5 (0.42%) logstash
9 4 (0.33%) SCSM
9 4 (0.33%) ARCserve
10 3 (0.25%) ZENworks
10 3 (0.25%) CA Single Sign-On
10 3 (0.25%) HP UCMDB
11 2 (0.17%) Cisco CUCM
11 2 (0.17%) OpenView Configuration Management
11 2 (0.17%) BladeLogic
Vendors
1 246 (20.59%) Microsoft
2 153 (12.80%) VMware
3 128 (10.71%) Cisco
4 108 (9.04%) HP
5 91 (7.62%) Citrix
6 58 (4.85%) Oracle
7 54 (4.52%) Huawei
8 43 (3.60%) Remedy
9 33 (2.76%) EMC
10 31 (2.59%) ServiceNow
11 27 (2.26%) Dell
11 27 (2.26%) NetApp
11 27 (2.26%) Fujitsu
12 23 (1.92%) TOWER Software
13 22 (1.84%) IBM
14 20 (1.67%) Sun
15 16 (1.34%) Novell
15 16 (1.34%) LANDesk
16 15 (1.26%) FrontRange
17 14 (1.17%) 3PAR
Basingstoke, Hampshire
Resource Solutions - Visa
Posted: 22 hours ago
Berkshire
Capita
Salary: car
Posted: 22 hours ago
Oxford, Oxfordshire
Networking People (UK)
Posted: 2 days ago
Surrey
Capita Resourcing IT
Salary: Bonus and car allowance
Posted: 2 days ago
Buckinghamshire
Prospectus IT Recruitment
Salary: £35000 - £50000 per annum
Posted: 2 days ago
West Sussex
ARC IT Recruitment Ltd
Salary: £40000 - £45000 Per Annum
Posted: 2 days ago
Berkshire
Senitor Associates
Salary: £55000 per annum
Posted: 2 days ago
Gatwick, West Sussex
Evermore Global
Salary: From £40,000 to £45,000 per annum + benefits
Posted: 2 days ago
Berkshire
DCL Search & Selection
Salary: £60000 - £65000 per annum + Commission + Benefits
Posted: 2 days ago
Farnborough, Hampshire
Peopleworks
Salary: From £35,000 to £40,000 per annum Negotiable + Bonus (10%) + Excellent
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Posted: 3 days ago
Redhill, Surrey
Circle Recruitment
Salary: £60000 - £75000 per annum + Benefits
Posted: 3 days ago
Staines, Middlesex
Quadratek People Limited
Salary: From £60,000 to £70,000 per annum Circu £70k plus 15% variable plus be
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £35000 - £40000 per annum + Car Allowance
Posted: 4 days ago
Forest Row, East Sussex
Vadis People
Salary: £27000 - £30000 per annum
Posted: 5 days ago
Forest Row, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: 5 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £25000 - £28000 per annum + benefits
Posted: 5 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
Posted: 6 days ago
Southampton, Hampshire
Experis Ltd
Salary: Competitive Package
Posted: 6 days ago