The first table below looks at the demand for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 101 114 130
Rank change year-on-year
+13 +16
Permanent jobs citing Service Management 631 513 478
As % of all permanent IT jobs located in the South East 2.79% 2.33% 2.07%
As % of the Processes & Methodologies category 3.59% 3.12% 2.73%
Number of salaries quoted 412 376 394
Average salary £42,500 £43,000 £45,000
Average salary % change year-on-year
-1.16% -4.44%
90% offered a salary of more than £26,250 £24,000 £26,250
10% offered a salary of more than £72,875 £70,000 £70,000
UK excluding London average salary £43,500 £42,500 £42,500
% change year-on-year
+2.35% -
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17597 16425 17510
As % of all permanent IT jobs located in the South East 77.73% 74.61% 75.66%
Number of salaries quoted 13800 13326 14863
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £63,000 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
England

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 30 July 2014.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +15 180 £45,000 -10.00% 15
Hampshire -1 135 £38,000 +3.05% 14
Surrey -18 105 £44,000 +8.30% 11
West Sussex +43 70 £32,500 -10.95% 3
Buckinghamshire +30 69 £43,550 -15.02% 9
Kent -3 21 £45,000 -18.18% 5
Oxfordshire +6 19 £46,345 +9.04% 3
Middlesex -2 10 £40,000 -20.00% 2
East Sussex -38 9 £35,000 -32.69% 1
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 30 July 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 819 (62.52%) ITIL
2 396 (30.23%) Service Delivery
3 346 (26.41%) ITSM
4 305 (23.28%) Finance
5 286 (21.83%) Microsoft
6 262 (20.00%) Telecoms
7 245 (18.70%) Windows
8 222 (16.95%) SLA
9 218 (16.64%) MS Excel
10 196 (14.96%) Project Management
11 176 (13.44%) Problem Management
12 175 (13.36%) Degree
13 173 (13.21%) Security Cleared
14 158 (12.06%) Incident Management
15 154 (11.76%) Change Management
16 135 (10.31%) PRINCE2
17 132 (10.08%) Active Directory
18 131 (10.00%) VMware
19 125 (9.54%) HP
20 124 (9.47%) SC Cleared
21 117 (8.93%) ITIL Certification
22 116 (8.85%) SQL
23 115 (8.78%) Oracle
24 108 (8.24%) Cisco
25 106 (8.09%) Management Information System
26 100 (7.63%) Linux
27 99 (7.56%) IBM
28 98 (7.48%) MS Office
29 94 (7.18%) SQL Server
29 94 (7.18%) UNIX

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 30 July 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 55 (4.20%) MS Exchange
1 55 (4.20%) IIS
2 43 (3.28%) Tomcat
3 41 (3.13%) SharePoint
4 36 (2.75%) Apache
5 25 (1.91%) WebSphere
6 21 (1.60%) Exchange Server 2003
7 20 (1.53%) SharePoint 2010
8 15 (1.15%) Blackberry Enterprise Server
9 14 (1.07%) Exchange Server 2010
10 11 (0.84%) Lync
10 11 (0.84%) Exchange Server 2007
11 10 (0.76%) SAS
12 9 (0.69%) Exchange Server 2013
13 8 (0.61%) SharePoint 2013
14 7 (0.53%) JCAPS
14 7 (0.53%) CICS
14 7 (0.53%) CMS
15 5 (0.38%) WebSphere Application Server
15 5 (0.38%) WebLogic
Applications
1 218 (16.64%) MS Excel
2 98 (7.48%) MS Office
3 23 (1.76%) MS PowerPoint
4 12 (0.92%) MS Visio
4 12 (0.92%) MS Project
5 3 (0.23%) Spreadsheet
6 2 (0.15%) PaintShop Pro
Business Applications
1 24 (1.83%) Remedy ITSM
2 14 (1.07%) Oracle EBS
3 10 (0.76%) Oracle ERP
4 6 (0.46%) RMDS
5 4 (0.31%) Compiere
5 4 (0.31%) Dynamics NAV
5 4 (0.31%) Oracle EBS R12
6 2 (0.15%) Dynamics CRM
6 2 (0.15%) Dynamics AX
7 1 (0.076%) Academy Housing
7 1 (0.076%) arcHouse
7 1 (0.076%) SAP Oil and Gas
7 1 (0.076%) SAP FI
7 1 (0.076%) SAP MM
7 1 (0.076%) SAP SD
7 1 (0.076%) Agresso
7 1 (0.076%) Summit
7 1 (0.076%) SAP CO
7 1 (0.076%) Tesseract
7 1 (0.076%) SAP CRM
Cloud Services
1 47 (3.59%) SaaS
2 23 (1.76%) Cloud Computing
3 12 (0.92%) Microsoft Azure
4 11 (0.84%) PaaS
5 8 (0.61%) Amazon AWS
6 4 (0.31%) Google Compute Engine
7 3 (0.23%) IaaS
8 2 (0.15%) Office 365
Communications & Networking
1 76 (5.80%) DNS
2 73 (5.57%) Firewall
3 58 (4.43%) Internet
4 57 (4.35%) SAN
4 57 (4.35%) LAN
4 57 (4.35%) WAN
5 43 (3.28%) TCP/IP
6 42 (3.21%) VPN
7 38 (2.90%) DHCP
8 37 (2.82%) SSL
9 29 (2.21%) LDAP
9 29 (2.21%) Wireless
10 21 (1.60%) Radio Access Network
10 21 (1.60%) SDH
11 20 (1.53%) MD110
11 20 (1.53%) DPNSS
11 20 (1.53%) ISDN
12 19 (1.45%) NAS
13 17 (1.30%) SMTP
13 17 (1.30%) 3G
Database & Business Intelligence
1 94 (7.18%) SQL Server
2 60 (4.58%) MySQL
3 27 (2.06%) DB2
4 26 (1.98%) Relational Database
5 17 (1.30%) SQL Server Integration Services
6 16 (1.22%) SQL Server Reporting Services
7 14 (1.07%) SQL Server 2008
8 12 (0.92%) Data Warehouse
9 11 (0.84%) Oracle Database
10 10 (0.76%) Crystal Reports
10 10 (0.76%) Big Data
11 9 (0.69%) OLAP
12 7 (0.53%) MS Access
13 6 (0.46%) BusinessObjects
13 6 (0.46%) Oracle Database 10g
13 6 (0.46%) RDBMS
13 6 (0.46%) Oracle Database 11g
13 6 (0.46%) SQL Server 2005
14 4 (0.31%) Oracle BI EE
15 2 (0.15%) PostgreSQL
Development Applications
1 12 (0.92%) Team Foundation Server
2 8 (0.61%) Visual Studio
3 6 (0.46%) Eclipse
4 4 (0.31%) Xcode
5 2 (0.15%) Serena SBM
5 2 (0.15%) JUnit
5 2 (0.15%) Selenium
5 2 (0.15%) JIRA
6 1 (0.076%) MorphX
6 1 (0.076%) RequisitePro
General
1 305 (23.28%) Finance
2 262 (20.00%) Telecoms
3 79 (6.03%) Retail
4 52 (3.97%) Advertising
5 43 (3.28%) Marketing
6 37 (2.82%) Legal
7 30 (2.29%) Military
8 24 (1.83%) Banking
9 22 (1.68%) Local Government
10 19 (1.45%) French Language
10 19 (1.45%) Billing
11 14 (1.07%) Manufacturing
11 14 (1.07%) German Language
12 13 (0.99%) Pharmaceutical
12 13 (0.99%) Law
13 11 (0.84%) Publishing
13 11 (0.84%) Financial Institution
14 10 (0.76%) Back Office
15 9 (0.69%) Automotive
16 8 (0.61%) Front Office
Job Titles
1 230 (17.56%) Service Manager
2 195 (14.89%) Analyst
3 95 (7.25%) Delivery Manager
4 82 (6.26%) Consultant
4 82 (6.26%) Services Delivery Manager
5 68 (5.19%) Architect
6 63 (4.81%) Support Analyst
7 62 (4.73%) Technical Manager
8 57 (4.35%) Service Analyst
9 50 (3.82%) Support Engineer
10 47 (3.59%) Technical Support
11 43 (3.28%) Team Leader
11 43 (3.28%) Technical Services Manager
12 42 (3.21%) Applications Support
12 42 (3.21%) Developer
13 36 (2.75%) Technical Consultant
14 34 (2.60%) Support Manager
15 32 (2.44%) Incident Manager
15 32 (2.44%) Junior
15 32 (2.44%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 59 (4.50%) XML
2 47 (3.59%) CSS
3 46 (3.51%) HTML
4 35 (2.67%) Web Services
5 29 (2.21%) .NET
6 28 (2.14%) LAMP
7 22 (1.68%) Ajax
8 16 (1.22%) WAMP
9 14 (1.07%) SOAP
10 11 (0.84%) J2EE
11 10 (0.76%) Spring
11 10 (0.76%) HTML5
12 9 (0.69%) COM
12 9 (0.69%) XHTML
13 8 (0.61%) CGI
13 8 (0.61%) JSON
14 7 (0.53%) ASP.NET
15 6 (0.46%) Rendezvous
15 6 (0.46%) Middleware
16 5 (0.38%) Application Packaging
Miscellaneous
1 106 (8.09%) Management Information System
2 46 (3.51%) CMDB
3 39 (2.98%) Computer Science
4 25 (1.91%) Enterprise Software
5 24 (1.83%) Blackberry
6 23 (1.76%) Clustering
7 20 (1.53%) Replication
8 17 (1.30%) Client/Server
9 15 (1.15%) Mathematics
9 15 (1.15%) PMI
10 14 (1.07%) Physics
11 13 (0.99%) Mainframe
12 12 (0.92%) Blog
13 11 (0.84%) Mobile App
13 11 (0.84%) Statistics
13 11 (0.84%) EPoS
14 10 (0.76%) Open Source
15 9 (0.69%) NHS
16 8 (0.61%) CESG
16 8 (0.61%) iPhone
Operating Systems
1 245 (18.70%) Windows
2 100 (7.63%) Linux
3 94 (7.18%) UNIX
4 53 (4.05%) Windows 7
5 47 (3.59%) Windows XP
6 44 (3.36%) Windows Server 2008
7 21 (1.60%) Red Hat Enterprise Linux
7 21 (1.60%) Windows Server 2003
8 16 (1.22%) HPUX
9 14 (1.07%) Solaris
10 12 (0.92%) Windows Server 2012
11 11 (0.84%) Android
12 10 (0.76%) Apple iOS
12 10 (0.76%) Windows 8
13 8 (0.61%) SUSE
13 8 (0.61%) Oracle Linux
14 7 (0.53%) CentOS
14 7 (0.53%) zOS
15 5 (0.38%) Windows Vista
15 5 (0.38%) Windows 2000
Processes & Methodologies
1 819 (62.52%) ITIL
2 396 (30.23%) Service Delivery
3 346 (26.41%) ITSM
4 196 (14.96%) Project Management
5 176 (13.44%) Problem Management
6 158 (12.06%) Incident Management
7 154 (11.76%) Change Management
8 135 (10.31%) PRINCE2
9 88 (6.72%) Continuous Improvement
10 82 (6.26%) Risk Management
11 79 (6.03%) Stakeholder Management
12 75 (5.73%) Configuration Management
13 73 (5.57%) Business Development
14 57 (4.35%) Root Cause Analysis
15 54 (4.12%) ITIL V3
15 54 (4.12%) Performance Management
16 53 (4.05%) Release Management
17 51 (3.89%) Disaster Recovery
17 51 (3.89%) Capacity Management
18 49 (3.74%) Business Intelligence
Programming Languages
1 116 (8.85%) SQL
2 52 (3.97%) Java
3 32 (2.44%) JavaScript
4 23 (1.76%) Perl
5 21 (1.60%) PHP
6 15 (1.15%) PowerShell
7 14 (1.07%) VB
8 11 (0.84%) C#
8 11 (0.84%) Python
9 10 (0.76%) VBA
10 9 (0.69%) C
11 8 (0.61%) Korn
12 7 (0.53%) C++
12 7 (0.53%) Shell Script
13 6 (0.46%) T-SQL
14 4 (0.31%) Objective-C
14 4 (0.31%) PL/SQL
15 3 (0.23%) ABAP
15 3 (0.23%) VB6
16 2 (0.15%) Bash Shell
Qualifications
1 175 (13.36%) Degree
2 173 (13.21%) Security Cleared
3 124 (9.47%) SC Cleared
4 117 (8.93%) ITIL Certification
5 67 (5.11%) Microsoft Certification
6 61 (4.66%) Cisco Certification
7 44 (3.36%) CCNA
8 40 (3.05%) MCSE
9 32 (2.44%) MCITP
10 30 (2.29%) DV Cleared
10 30 (2.29%) ISEB
11 24 (1.83%) PMI Certification
12 19 (1.45%) MCSA
13 18 (1.37%) VMware Certified Professional (VCP)
14 15 (1.15%) CISSP
15 14 (1.07%) MCP
16 13 (0.99%) ITIL Foundation Certificate
17 11 (0.84%) PMP
18 10 (0.76%) SAP Certification
19 8 (0.61%) MOS
Quality Assurance & Compliance
1 222 (16.95%) SLA
2 53 (4.05%) ISO/IEC 27001
3 39 (2.98%) QA
4 22 (1.68%) ISO 9001
5 18 (1.37%) PCI DSS
6 14 (1.07%) ISO 9000
7 8 (0.61%) COBIT
8 7 (0.53%) ISO/IEC 17799
9 3 (0.23%) ISO/IEC 20000
10 2 (0.15%) Sarbanes-Oxley
11 1 (0.076%) ISO 14001
System Software
1 132 (10.08%) Active Directory
2 90 (6.87%) VMware Infrastructure
3 25 (1.91%) vSphere
4 23 (1.76%) Hyper-V
5 18 (1.37%) VMware ESX
6 14 (1.07%) Terminal Services
7 12 (0.92%) vCloud
8 7 (0.53%) XenApp
8 7 (0.53%) Oracle RAC
9 6 (0.46%) VMware Workstation
9 6 (0.46%) Microsoft Virtual Server
9 6 (0.46%) KVM
10 5 (0.38%) RHEV
11 4 (0.31%) Microsoft App-V
11 4 (0.31%) XenDesktop
11 4 (0.31%) UAG
11 4 (0.31%) PowerHA
12 3 (0.23%) VMware ESXi
12 3 (0.23%) Squid
13 2 (0.15%) Terminal Server
Systems Management
1 48 (3.66%) SCCM
2 24 (1.83%) Netcool
3 23 (1.76%) Tivoli
4 16 (1.22%) Oracle Enterprise Manager
5 14 (1.07%) NSN NetAct
6 13 (0.99%) OpenView
7 12 (0.92%) TeMIP
7 12 (0.92%) OVPI
7 12 (0.92%) HP NNM
8 11 (0.84%) Norton AntiVirus
8 11 (0.84%) Systems Management Server (SMS)
9 9 (0.69%) NetBackup
10 8 (0.61%) Nagios
10 8 (0.61%) HP UCMDB
11 6 (0.46%) SCOM
11 6 (0.46%) WSUS
12 5 (0.38%) Cisco CUCM
12 5 (0.38%) Puppet
12 5 (0.38%) Data Guard
12 5 (0.38%) Backup Exec
Vendors
1 286 (21.83%) Microsoft
2 131 (10.00%) VMware
3 125 (9.54%) HP
4 115 (8.78%) Oracle
5 108 (8.24%) Cisco
6 99 (7.56%) IBM
7 63 (4.81%) Citrix
8 57 (4.35%) Remedy
9 43 (3.28%) BMC
10 42 (3.21%) ServiceNow
11 39 (2.98%) Fujitsu
12 34 (2.60%) Ericsson
13 33 (2.52%) Red Hat
14 30 (2.29%) SAP
15 29 (2.21%) Dell
16 26 (1.98%) Huawei
17 21 (1.60%) CA
18 20 (1.53%) Aastra
18 20 (1.53%) Sonus
19 19 (1.45%) EMC
Berkshire
Lorien Resourcing
Salary: benefits package
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive Salary
Posted: 12 hours ago
Woking, Surrey
Testing Circle Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 12 hours ago
Woking, Surrey
Testing Circle Ltd
Salary: From £35,000 to £50,000 per annum
Posted: 12 hours ago
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum
Posted: 15 hours ago
West Sussex
ARC IT Recruitment Ltd
Posted: 16 hours ago
West Sussex
ARC IT Recruitment Ltd
Posted: 16 hours ago
Farnborough, Hampshire
FT Select
Salary: From £30,000 to £40,000 per annum + 10% bonus + corporate benefits
Posted: 17 hours ago
Staines, Middlesex
CPS Group UK
Salary: £55000 - £65000 per annum + Industry Leading Benefits Package
Posted: 18 hours ago
Hampshire
Nationwide People Ltd
Salary: £50000 - £70000 Per Annum + bonus + benefits
Posted: Yesterday
Hampshire
Peopleworks
Salary: From £40,000 to £45,000 per annum £40,000 to £45,000 + Bonus (10%) Neg
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £30,000 to £40,000 per annum £30,000 to £40,000 Negotiable + 10%
Posted: Yesterday
Newbury, Berkshire
Austin Fraser
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £23,000 to £27,000 per annum
Posted: 2 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £18,000 to £25,000 per annum
Posted: 2 days ago
Hampshire
NES Global Talent
Salary: £50000 to £60000 per annum - Car + bonus etc
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £26000 per annum + benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 2 days ago
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 3 days ago
Abingdon, Oxfordshire
RM Education
Salary: £28k - £33k per annum + 5% bonus
Posted: 3 days ago