The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 91 104 125
Rank change year-on-year
+13 +21
Permanent jobs citing Service Management 695 527 497
As % of all permanent IT jobs located in the South East 3.07% 2.42% 2.17%
As % of the Processes & Methodologies category 3.91% 3.20% 2.86%
Number of salaries quoted 447 378 411
Average salary £42,500 £45,000 £44,500
Average salary % change year-on-year
-5.55% +1.12%
90% offered a salary of more than £26,500 £24,000 £26,250
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17755 16471 17389
As % of all permanent IT jobs located in the South East 78.46% 75.79% 75.96%
Number of salaries quoted 13729 13376 14722
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 22 August 2014.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +11 225 £51,250 -6.81% 18
Hampshire +3 150 £38,000 +1.33% 13
Surrey +3 111 £42,500 - 11
Buckinghamshire +30 71 £49,500 +11.86% 12
West Sussex +32 57 £32,500 +4.83% 2
Oxfordshire +33 33 £39,500 -8.13% 5
Kent -2 22 £43,750 -20.45% 4
East Sussex -33 13 £35,000 -32.69%
Middlesex -1 9 £45,000 -14.28% 3
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 22 August 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 825 (61.66%) ITIL
2 400 (29.90%) Service Delivery
3 342 (25.56%) ITSM
4 307 (22.94%) Finance
5 284 (21.23%) Microsoft
6 262 (19.58%) Telecoms
7 252 (18.83%) SLA
7 252 (18.83%) Windows
8 219 (16.37%) MS Excel
9 191 (14.28%) Security Cleared
10 184 (13.75%) Degree
11 176 (13.15%) Project Management
12 174 (13.00%) Problem Management
13 164 (12.26%) Change Management
14 157 (11.73%) Incident Management
15 144 (10.76%) VMware
16 141 (10.54%) SC Cleared
17 133 (9.94%) HP
18 130 (9.72%) Cisco
19 121 (9.04%) Oracle
20 120 (8.97%) Linux
21 119 (8.89%) ITIL Certification
22 118 (8.82%) PRINCE2
22 118 (8.82%) SQL
23 117 (8.74%) Active Directory
24 113 (8.45%) Management Information System
25 103 (7.70%) IBM
26 102 (7.62%) UNIX
27 100 (7.47%) MS Office
28 96 (7.17%) Continuous Improvement

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 22 August 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 47 (3.51%) MS Exchange
1 47 (3.51%) IIS
2 43 (3.21%) Tomcat
3 40 (2.99%) Apache
4 33 (2.47%) SharePoint
5 28 (2.09%) WebSphere
6 15 (1.12%) Exchange Server 2003
6 15 (1.12%) SharePoint 2010
7 11 (0.82%) Exchange Server 2007
7 11 (0.82%) Exchange Server 2010
8 10 (0.75%) Lync
9 8 (0.60%) SharePoint 2013
9 8 (0.60%) Exchange Server 2013
9 8 (0.60%) Blackberry Enterprise Server
10 7 (0.52%) WebSphere Application Server
10 7 (0.52%) CICS
10 7 (0.52%) JCAPS
11 6 (0.45%) SAS
12 5 (0.37%) WebLogic
12 5 (0.37%) WebSphere Process Server
Applications
1 219 (16.37%) MS Excel
2 100 (7.47%) MS Office
3 21 (1.57%) MS PowerPoint
4 9 (0.67%) MS Visio
5 7 (0.52%) MS Project
6 4 (0.30%) Spreadsheet
7 2 (0.15%) PaintShop Pro
Business Applications
1 18 (1.35%) Remedy ITSM
2 16 (1.20%) Oracle EBS
3 12 (0.90%) Oracle ERP
4 6 (0.45%) RMDS
5 4 (0.30%) Oracle EBS R12
5 4 (0.30%) Compiere
5 4 (0.30%) SAP Oil and Gas
5 4 (0.30%) Dynamics NAV
5 4 (0.30%) Dynamics CRM
6 3 (0.22%) Dynamics AX
7 2 (0.15%) Cognos Business Intelligence
7 2 (0.15%) Oracle Applications
7 2 (0.15%) Agresso
8 1 (0.075%) SAP FI
8 1 (0.075%) SAP MM
8 1 (0.075%) SAP SD
8 1 (0.075%) SAP FI/CO
8 1 (0.075%) SAP CRM
8 1 (0.075%) SAP CO
8 1 (0.075%) Summit
Cloud Services
1 47 (3.51%) SaaS
2 24 (1.79%) Cloud Computing
3 11 (0.82%) PaaS
4 9 (0.67%) Microsoft Azure
4 9 (0.67%) Amazon AWS
5 4 (0.30%) Google Compute Engine
6 3 (0.22%) IaaS
7 2 (0.15%) Office 365
8 1 (0.075%) IBM Blueworks
Communications & Networking
1 77 (5.75%) DNS
2 76 (5.68%) Firewall
3 71 (5.31%) SAN
4 62 (4.63%) WAN
4 62 (4.63%) LAN
5 60 (4.48%) Internet
6 49 (3.66%) VPN
7 47 (3.51%) TCP/IP
8 38 (2.84%) DHCP
9 35 (2.62%) SSL
10 28 (2.09%) Wireless
11 27 (2.02%) LDAP
12 25 (1.87%) SDH
13 24 (1.79%) DPNSS
13 24 (1.79%) ISDN
13 24 (1.79%) MD110
14 22 (1.64%) NAS
15 20 (1.49%) Radio Access Network
15 20 (1.49%) HTTP
16 17 (1.27%) SMTP
Database & Business Intelligence
1 94 (7.03%) SQL Server
2 59 (4.41%) MySQL
3 29 (2.17%) Relational Database
4 26 (1.94%) DB2
5 20 (1.49%) SQL Server Integration Services
6 16 (1.20%) SQL Server Reporting Services
7 15 (1.12%) SQL Server 2008
8 12 (0.90%) Crystal Reports
9 11 (0.82%) Data Warehouse
10 10 (0.75%) Big Data
10 10 (0.75%) Oracle Database
11 8 (0.60%) OLAP
12 6 (0.45%) Oracle Database 11g
12 6 (0.45%) SQL Server 2005
12 6 (0.45%) Oracle Database 10g
12 6 (0.45%) RDBMS
13 4 (0.30%) Oracle BI EE
13 4 (0.30%) MS Access
14 3 (0.22%) BusinessObjects
14 3 (0.22%) SQL Server 2012
Development Applications
1 17 (1.27%) Team Foundation Server
2 12 (0.90%) Visual Studio
3 6 (0.45%) Eclipse
4 4 (0.30%) Xcode
5 2 (0.15%) Serena SBM
5 2 (0.15%) JUnit
6 1 (0.075%) RequisitePro
6 1 (0.075%) MorphX
6 1 (0.075%) XMLUnit
General
1 307 (22.94%) Finance
2 262 (19.58%) Telecoms
3 79 (5.90%) Retail
4 50 (3.74%) Advertising
5 46 (3.44%) Marketing
6 33 (2.47%) Military
7 31 (2.32%) Legal
8 28 (2.09%) Local Government
9 23 (1.72%) Banking
9 23 (1.72%) Billing
10 19 (1.42%) French Language
11 18 (1.35%) Manufacturing
12 14 (1.05%) German Language
13 12 (0.90%) Pharmaceutical
14 11 (0.82%) Publishing
14 11 (0.82%) Financial Institution
15 10 (0.75%) Front Office
15 10 (0.75%) Back Office
15 10 (0.75%) Law
16 9 (0.67%) Automotive
Job Titles
1 234 (17.49%) Service Manager
2 196 (14.65%) Analyst
3 97 (7.25%) Delivery Manager
4 83 (6.20%) Services Delivery Manager
5 76 (5.68%) Consultant
6 68 (5.08%) Support Analyst
7 64 (4.78%) Architect
8 61 (4.56%) Technical Manager
9 51 (3.81%) Developer
10 49 (3.66%) Service Analyst
11 47 (3.51%) Support Engineer
12 46 (3.44%) Applications Support
13 44 (3.29%) Technical Support
14 40 (2.99%) Technical Services Manager
15 38 (2.84%) Administrator
16 37 (2.77%) Junior
16 37 (2.77%) Team Leader
17 35 (2.62%) Senior Manager
18 34 (2.54%) Designer
18 34 (2.54%) Support Manager
Libraries, Frameworks & Software Standards
1 60 (4.48%) XML
2 50 (3.74%) CSS
3 46 (3.44%) HTML
4 31 (2.32%) Web Services
5 28 (2.09%) LAMP
6 27 (2.02%) .NET
7 22 (1.64%) Ajax
8 18 (1.35%) J2EE
9 16 (1.20%) WAMP
10 14 (1.05%) Spring
11 11 (0.82%) SOAP
12 10 (0.75%) HTML5
13 9 (0.67%) XHTML
13 9 (0.67%) Struts
13 9 (0.67%) Spring MVC
13 9 (0.67%) JSON
14 8 (0.60%) WebSphere MQ
14 8 (0.60%) Middleware
14 8 (0.60%) ASP.NET
15 6 (0.45%) Rendezvous
Miscellaneous
1 113 (8.45%) Management Information System
2 39 (2.91%) Computer Science
3 38 (2.84%) CMDB
4 28 (2.09%) Enterprise Software
5 23 (1.72%) Clustering
6 19 (1.42%) Replication
7 18 (1.35%) Mathematics
8 17 (1.27%) Blackberry
9 15 (1.12%) Client/Server
10 13 (0.97%) PMI
10 13 (0.97%) Mainframe
10 13 (0.97%) Physics
10 13 (0.97%) Statistics
11 12 (0.90%) Blog
11 12 (0.90%) EPoS
12 11 (0.82%) NHS
12 11 (0.82%) Mobile App
13 10 (0.75%) Open Source
14 9 (0.67%) CESG
15 7 (0.52%) IBM Mainframe
Operating Systems
1 252 (18.83%) Windows
2 120 (8.97%) Linux
3 102 (7.62%) UNIX
4 58 (4.33%) Windows 7
5 38 (2.84%) Windows XP
6 37 (2.77%) Windows Server 2008
7 25 (1.87%) Red Hat Enterprise Linux
8 19 (1.42%) Windows Server 2003
9 18 (1.35%) SUSE
9 18 (1.35%) Solaris
10 15 (1.12%) HPUX
11 14 (1.05%) Windows Server 2012
12 11 (0.82%) Android
13 9 (0.67%) CentOS
13 9 (0.67%) Windows 8
13 9 (0.67%) Apple iOS
14 8 (0.60%) Oracle Linux
15 7 (0.52%) zOS
16 5 (0.37%) AIX
17 3 (0.22%) Windows 2000
Processes & Methodologies
1 825 (61.66%) ITIL
2 400 (29.90%) Service Delivery
3 342 (25.56%) ITSM
4 176 (13.15%) Project Management
5 174 (13.00%) Problem Management
6 164 (12.26%) Change Management
7 157 (11.73%) Incident Management
8 118 (8.82%) PRINCE2
9 96 (7.17%) Continuous Improvement
10 87 (6.50%) Risk Management
11 81 (6.05%) Configuration Management
12 79 (5.90%) Business Development
13 73 (5.46%) Stakeholder Management
14 66 (4.93%) Root Cause Analysis
15 59 (4.41%) CRM
16 53 (3.96%) Business Continuity
16 53 (3.96%) Release Management
17 51 (3.81%) Capacity Management
17 51 (3.81%) Disaster Recovery
18 49 (3.66%) Business Intelligence
Programming Languages
1 118 (8.82%) SQL
2 54 (4.04%) Java
3 31 (2.32%) JavaScript
4 22 (1.64%) Perl
5 21 (1.57%) PHP
6 15 (1.12%) C
7 14 (1.05%) PowerShell
7 14 (1.05%) VB
8 12 (0.90%) Shell Script
8 12 (0.90%) C#
9 11 (0.82%) Python
10 10 (0.75%) Korn
10 10 (0.75%) T-SQL
10 10 (0.75%) VBA
11 7 (0.52%) C++
12 5 (0.37%) Bash Shell
13 4 (0.30%) Objective-C
13 4 (0.30%) PL/SQL
14 3 (0.22%) AWK
14 3 (0.22%) VB6
Qualifications
1 191 (14.28%) Security Cleared
2 184 (13.75%) Degree
3 141 (10.54%) SC Cleared
4 119 (8.89%) ITIL Certification
5 65 (4.86%) Microsoft Certification
6 61 (4.56%) Cisco Certification
7 48 (3.59%) CCNA
8 40 (2.99%) MCSE
9 32 (2.39%) MCITP
10 26 (1.94%) DV Cleared
11 25 (1.87%) ISEB
12 22 (1.64%) PMI Certification
13 19 (1.42%) MCSA
14 17 (1.27%) CISSP
14 17 (1.27%) VMware Certified Professional (VCP)
15 15 (1.12%) ITIL Foundation Certificate
16 13 (0.97%) MCP
17 12 (0.90%) HND
18 11 (0.82%) PMP
19 9 (0.67%) SAP Certification
Quality Assurance & Compliance
1 252 (18.83%) SLA
2 57 (4.26%) ISO/IEC 27001
3 34 (2.54%) QA
4 27 (2.02%) PCI DSS
5 25 (1.87%) ISO 9001
6 14 (1.05%) ISO 9000
7 5 (0.37%) COBIT
8 4 (0.30%) ISO/IEC 17799
9 2 (0.15%) ISO/IEC 20000
9 2 (0.15%) ISO 14001
9 2 (0.15%) BS15000
9 2 (0.15%) Sarbanes-Oxley
System Software
1 117 (8.74%) Active Directory
2 94 (7.03%) VMware Infrastructure
3 27 (2.02%) vSphere
4 22 (1.64%) Hyper-V
5 19 (1.42%) VMware ESX
6 13 (0.97%) vCloud
7 9 (0.67%) Terminal Services
8 8 (0.60%) XenApp
8 8 (0.60%) Microsoft Virtual Server
9 7 (0.52%) Oracle RAC
10 6 (0.45%) VMware Workstation
10 6 (0.45%) KVM
11 5 (0.37%) RHEV
11 5 (0.37%) XenDesktop
12 4 (0.30%) UAG
12 4 (0.30%) PowerHA
13 3 (0.22%) Microsoft App-V
13 3 (0.22%) Squid
13 3 (0.22%) Tivoli Directory Server
13 3 (0.22%) VMware ESXi
Systems Management
1 48 (3.59%) SCCM
2 23 (1.72%) Netcool
3 22 (1.64%) Tivoli
4 18 (1.35%) Nagios
5 16 (1.20%) Oracle Enterprise Manager
6 15 (1.12%) Puppet
7 12 (0.90%) NetBackup
8 11 (0.82%) OpenView
8 11 (0.82%) Norton AntiVirus
8 11 (0.82%) Systems Management Server (SMS)
9 10 (0.75%) OVPI
9 10 (0.75%) HP NNM
9 10 (0.75%) TeMIP
10 9 (0.67%) NSN NetAct
11 6 (0.45%) WSUS
12 5 (0.37%) Backup Exec
12 5 (0.37%) SCOM
12 5 (0.37%) Data Guard
12 5 (0.37%) HP UCMDB
12 5 (0.37%) Cisco UCCX
Vendors
1 284 (21.23%) Microsoft
2 144 (10.76%) VMware
3 133 (9.94%) HP
4 130 (9.72%) Cisco
5 121 (9.04%) Oracle
6 103 (7.70%) IBM
7 57 (4.26%) Citrix
8 55 (4.11%) Remedy
9 42 (3.14%) Fujitsu
10 35 (2.62%) BMC
10 35 (2.62%) Red Hat
10 35 (2.62%) ServiceNow
11 33 (2.47%) Ericsson
12 32 (2.39%) Dell
13 27 (2.02%) SAP
14 26 (1.94%) Huawei
15 25 (1.87%) EMC
16 24 (1.79%) Aastra
16 24 (1.79%) Sonus
17 18 (1.35%) CheckPoint
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £100,000 per annum Excellent salary plus full benefits
Posted: 5 hours ago
Folkestone, Kent
Eden Lea Consultants
Salary: From £45,000 to £55,000 per annum + benefits
Posted: 23 hours ago
Oxford, Oxfordshire
Jumar
Salary: Up to £65,000 per annum plus excellent bonus, benefits and car
Posted: Yesterday
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + 13% Shift Allowance
Posted: Yesterday
Fleet, Hampshire
FT Select
Salary: From £30,000 to £45,000 per annum + 10% bonus + corporate benefits
Posted: Yesterday
Woking, Surrey
Testing Circle Ltd
Salary: From £30,000 to £40,000 per annum
Posted: Yesterday
Southampton, Hampshire
Ordnance Survey
Salary: From £19,186 to £22,874 per annum plus excellent benefits
Posted: Yesterday
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: Yesterday
East Molesey, Surrey
Anderson Lamb
Salary: From £45,000 to £55,000 per annum Plus benefits
Posted: Yesterday
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: Yesterday
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £46,400 to £55,375 per annum
Posted: 2 days ago
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £25,013 to £28,972 per annum
Posted: 2 days ago
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £25,013 to £28,972 per annum
Posted: 2 days ago
Reading, Berkshire
SJB Corporate Ltd
Salary: £70,000 per annum plus 25 days holiday + pension + additional benefits
Posted: 3 days ago
Slough, Berkshire
CPS Group UK
Posted: 3 days ago
Guildford, Surrey
CD Sales Recruitment
Salary: Benefits
Posted: 3 days ago
Guildford, Surrey
CD Sales Recruitment
Salary: Benefits
Posted: 3 days ago
Reading, Berkshire
CD Sales Recruitment
Salary: Base £60-85k + Bonus 30% + Full Benefits
Posted: 3 days ago
Reading, Berkshire
CD Sales Recruitment
Salary: Base £60-85k + Bonus 30% + Full Benefits
Posted: 3 days ago
Maidenhead, Berkshire
Circle Recruitment
Salary: £60000 - £70000 per annum + Benefits
Posted: 3 days ago