The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 138 105 128
Rank change year-on-year
-33 +23
Permanent jobs citing Service Management 468 598 466
As % of all permanent IT jobs located in the South East 2.43% 2.86% 2.32%
As % of the Processes & Methodologies category 2.84% 3.41% 2.79%
Number of salaries quoted 369 423 322
Average salary £45,000 £47,500 £42,931
Average salary % change year-on-year
-5.26% +10.64%
90% offered a salary of more than £25,000 £22,000 £24,000
10% offered a salary of more than £67,500 £68,500 £65,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16479 17559 16710
As % of all permanent IT jobs located in the South East 85.49% 84.10% 83.09%
Number of salaries quoted 13957 14167 13114
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 8 February 2016.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -24 158 £52,500 -12.50% 20
Surrey +9 127 £31,898 -29.11% 7
Hampshire -10 83 £50,000 +4.16% 14
Buckinghamshire -35 28 £37,500 -11.76% 3
Kent +28 25 £26,583 -55.69%
Oxfordshire +2 25 £45,500 +47.96% 7
West Sussex -14 14 £49,000 +54.33% 3
Middlesex +6 4 £53,750 +13.15%
East Sussex +8 3 £45,000 +78.21%
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 8 February 2016, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 655 (61.39%) ITIL
2 323 (30.27%) ITSM
3 284 (26.62%) Windows
4 249 (23.34%) Microsoft
5 232 (21.74%) Service Delivery
6 203 (19.03%) SLA
7 172 (16.12%) Cisco
8 161 (15.09%) Finance
9 142 (13.31%) Project Management
10 141 (13.21%) Incident Management
11 137 (12.84%) MS Excel
12 135 (12.65%) Oracle
12 135 (12.65%) Management Information System
13 133 (12.46%) Degree
14 132 (12.37%) Change Management
14 132 (12.37%) Linux
14 132 (12.37%) Analytical Skills
15 130 (12.18%) Problem Management
16 129 (12.09%) SQL
16 129 (12.09%) Active Directory
17 123 (11.53%) Data Centre
18 119 (11.15%) SQL Server
19 118 (11.06%) VMware
20 109 (10.22%) Telecoms
21 103 (9.65%) Microsoft Certification
22 97 (9.09%) Mentoring
23 95 (8.90%) Security Cleared
24 93 (8.72%) Windows Server
25 92 (8.62%) Continuous Improvement
26 91 (8.53%) Agile Software Development

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 8 February 2016, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 49 (4.59%) SharePoint
2 39 (3.66%) MS Exchange
3 29 (2.72%) Skype for Business
4 18 (1.69%) Apache
5 17 (1.59%) MS Project Server
6 14 (1.31%) SharePoint Server
6 14 (1.31%) WebLogic
7 11 (1.03%) Tomcat
7 11 (1.03%) WebSphere
8 9 (0.84%) Exchange Server 2010
9 8 (0.75%) IBM Notes
9 8 (0.75%) JBoss
10 6 (0.56%) Exchange Server 2013
10 6 (0.56%) IIS
11 5 (0.47%) NetWeaver
12 4 (0.37%) CMS
12 4 (0.37%) Exchange Server 2003
13 3 (0.28%) Blackberry Enterprise Server
13 3 (0.28%) SharePoint 2010
14 1 (0.094%) SAS
Applications
1 137 (12.84%) MS Excel
2 76 (7.12%) MS Office
3 22 (2.06%) MS PowerPoint
4 20 (1.87%) MS Project
5 8 (0.75%) SPSS
6 6 (0.56%) MS Visio
6 6 (0.56%) Spreadsheet
7 1 (0.094%) Adobe Creative Suite
Business Applications
1 32 (3.00%) Remedy ITSM
2 29 (2.72%) SAP FI
3 26 (2.44%) SAP CO
3 26 (2.44%) SAP FI/CO
3 26 (2.44%) SAP SRM
4 19 (1.78%) Dynamics CRM
5 12 (1.12%) SAP HCM
6 9 (0.84%) SAP HR
7 7 (0.66%) Cognos Business Intelligence
8 6 (0.56%) SAP SM
9 3 (0.28%) SAP BPC
9 3 (0.28%) SAP FI-AP
9 3 (0.28%) SAP FI-AR
9 3 (0.28%) SAP FI-GL
9 3 (0.28%) SAP MM
9 3 (0.28%) SAP SD
10 2 (0.19%) CA PPM
10 2 (0.19%) HFM
10 2 (0.19%) SAP MRS
11 1 (0.094%) SAP CCM
Cloud Services
1 55 (5.15%) SaaS
2 46 (4.31%) Office 365
3 32 (3.00%) Amazon AWS
4 27 (2.53%) Microsoft Azure
5 22 (2.06%) SuccessFactors
6 7 (0.66%) PaaS
7 5 (0.47%) Cloud Computing
8 4 (0.37%) IaaS
9 2 (0.19%) Google Apps
10 1 (0.094%) Azure Active Directory
10 1 (0.094%) OpenShift
Communications & Networking
1 88 (8.25%) Firewall
2 82 (7.69%) LAN
3 59 (5.53%) WAN
4 44 (4.12%) Cisco Nexus
5 40 (3.75%) SAN
6 39 (3.66%) VoIP
7 33 (3.09%) Wi-Fi
7 33 (3.09%) Wireless
8 32 (3.00%) DNS
9 28 (2.62%) MPLS
10 27 (2.53%) Cisco IOS
11 24 (2.25%) Internet
12 22 (2.06%) SMTP
13 20 (1.87%) Ethernet
13 20 (1.87%) TCP/IP
13 20 (1.87%) Wireshark
14 18 (1.69%) HTTP
14 18 (1.69%) VPN
15 14 (1.31%) Telepresence
15 14 (1.31%) WebEx
Database & Business Intelligence
1 119 (11.15%) SQL Server
2 42 (3.94%) SQL Server 2008
3 38 (3.56%) Oracle Database
4 37 (3.47%) Relational Database
5 30 (2.81%) Big Data
6 29 (2.72%) SAP BI
7 27 (2.53%) MySQL
7 27 (2.53%) Oracle Database 11g
7 27 (2.53%) Oracle Reports
8 26 (2.44%) SAP BW
9 25 (2.34%) Data Warehouse
9 25 (2.34%) Oracle Database 10g
10 24 (2.25%) SQL Server Integration Services
11 22 (2.06%) MongoDB
11 22 (2.06%) SQL Server 2012
12 21 (1.97%) SQL Server 2005
12 21 (1.97%) SQL Server 2014
13 20 (1.87%) BusinessObjects
14 19 (1.78%) Oracle9i Database
14 19 (1.78%) RDBMS
Development Applications
1 31 (2.91%) ERwin
2 16 (1.50%) Sonatype Nexus
3 10 (0.94%) Eclipse
4 8 (0.75%) Git (software)
5 4 (0.37%) Jenkins
6 1 (0.094%) Visual Studio
General
1 161 (15.09%) Finance
2 109 (10.22%) Telecoms
3 32 (3.00%) Retail
4 29 (2.72%) Marketing
5 20 (1.87%) Banking
6 19 (1.78%) Local Government
7 18 (1.69%) Front Office
8 13 (1.22%) Billing
9 11 (1.03%) German Language
10 10 (0.94%) Pharmaceutical
11 9 (0.84%) Legal
12 8 (0.75%) Advertising
13 6 (0.56%) Manufacturing
13 6 (0.56%) Publishing
14 5 (0.47%) Back Office
15 3 (0.28%) Aerospace
15 3 (0.28%) Financial Institution
16 2 (0.19%) Games
16 2 (0.19%) Law
16 2 (0.19%) Retail Banking
Job Titles
1 205 (19.21%) Analyst
2 157 (14.71%) Service Manager
3 81 (7.59%) Support Analyst
4 79 (7.40%) Delivery Manager
5 78 (7.31%) Service Analyst
6 74 (6.94%) Services Delivery Manager
7 58 (5.44%) IT Manager
8 53 (4.97%) IT Support
9 52 (4.87%) Developer
10 51 (4.78%) Architect
10 51 (4.78%) IT Analyst
11 48 (4.50%) Service Desk Analyst
12 45 (4.22%) Team Leader
13 44 (4.12%) Incident Manager
14 42 (3.94%) Support Engineer
15 40 (3.75%) 1st Line Support
16 37 (3.47%) IT Services Manager
17 36 (3.37%) Consultant
17 36 (3.37%) IT Support Analyst
18 35 (3.28%) Linux Engineer
Libraries, Frameworks & Software Standards
1 74 (6.94%) HTML
2 54 (5.06%) Middleware
2 54 (5.06%) Web Services
3 53 (4.97%) .NET
4 49 (4.59%) CSS
5 43 (4.03%) XML
6 24 (2.25%) J2EE
7 21 (1.97%) .NET Framework
8 19 (1.78%) Oracle Fusion
8 19 (1.78%) Spring
9 15 (1.41%) REST
10 12 (1.12%) Ajax
10 12 (1.12%) ASP.NET
10 12 (1.12%) JSON
11 11 (1.03%) jQuery
11 11 (1.03%) SOAP
12 10 (0.94%) HTML5
12 10 (0.94%) JMS
13 9 (0.84%) Oracle GoldenGate
14 8 (0.75%) Struts
Miscellaneous
1 135 (12.65%) Management Information System
2 132 (12.37%) Analytical Skills
3 123 (11.53%) Data Centre
4 37 (3.47%) Computer Science
5 34 (3.19%) Client/Server
6 29 (2.72%) EMC VNX
7 24 (2.25%) Driving Licence
8 23 (2.16%) Smart Meter
9 20 (1.87%) Private Cloud
10 18 (1.69%) Blackberry
11 16 (1.50%) AS400
11 16 (1.50%) Video Conferencing
12 15 (1.41%) EPoS
13 14 (1.31%) iPad
13 14 (1.31%) iPhone
14 13 (1.22%) CMDB
15 11 (1.03%) Mathematics
15 11 (1.03%) Statistics
16 10 (0.94%) Fat Client
16 10 (0.94%) Thin Client
Operating Systems
1 284 (26.62%) Windows
2 132 (12.37%) Linux
3 93 (8.72%) Windows Server
4 66 (6.19%) Unix
5 44 (4.12%) Windows Server 2008
6 43 (4.03%) Windows Server 2012
7 34 (3.19%) Windows 7
8 33 (3.09%) Windows 8
9 32 (3.00%) Windows XP
10 29 (2.72%) Red Hat Enterprise Linux
11 19 (1.78%) CentOS
12 16 (1.50%) Windows Mobile
13 11 (1.03%) Android
14 10 (0.94%) Apple iOS
14 10 (0.94%) Solaris
14 10 (0.94%) Windows Server 2003
15 8 (0.75%) Mac OS X
16 6 (0.56%) Windows 2000
17 5 (0.47%) Debian
17 5 (0.47%) Windows 10
Processes & Methodologies
1 655 (61.39%) ITIL
2 323 (30.27%) ITSM
3 232 (21.74%) Service Delivery
4 142 (13.31%) Project Management
5 141 (13.21%) Incident Management
6 132 (12.37%) Change Management
7 130 (12.18%) Problem Management
8 97 (9.09%) Mentoring
9 92 (8.62%) Continuous Improvement
10 91 (8.53%) Agile Software Development
11 87 (8.15%) ITIL V3
12 76 (7.12%) PRINCE2
13 66 (6.19%) Business Intelligence
14 65 (6.09%) CRM
15 60 (5.62%) Software Engineering
15 60 (5.62%) Stakeholder Management
16 51 (4.78%) Configuration Management
17 50 (4.69%) Product Management
18 46 (4.31%) Change Control
18 46 (4.31%) High Availability
Programming Languages
1 129 (12.09%) SQL
2 80 (7.50%) JavaScript
3 55 (5.15%) Java
4 51 (4.78%) Perl
5 43 (4.03%) C#
6 34 (3.19%) T-SQL
7 32 (3.00%) Python
8 22 (2.06%) Shell Script
9 18 (1.69%) VB.NET
10 16 (1.50%) PowerShell
11 13 (1.22%) Ruby
12 11 (1.03%) Bash Shell
13 10 (0.94%) COBOL
14 8 (0.75%) C++
15 4 (0.37%) C
16 3 (0.28%) PL/SQL
17 2 (0.19%) PHP
18 1 (0.094%) Delphi
18 1 (0.094%) VB
18 1 (0.094%) VB6
Qualifications
1 133 (12.46%) Degree
2 103 (9.65%) Microsoft Certification
3 95 (8.90%) Security Cleared
4 75 (7.03%) ITIL Certification
5 73 (6.84%) Cisco Certification
6 54 (5.06%) CCNA
7 48 (4.50%) SC Cleared
8 47 (4.40%) MCSA
9 46 (4.31%) MCSE
10 36 (3.37%) CCNP
11 33 (3.09%) MCP
12 21 (1.97%) MCTS
13 20 (1.87%) DV Cleared
14 18 (1.69%) MCITP
15 16 (1.50%) A+ Certification
15 16 (1.50%) RHCE
15 16 (1.50%) RHCSA
15 16 (1.50%) VMware Certified Professional (VCP)
16 15 (1.41%) CITP
17 13 (1.22%) CCIE
Quality Assurance & Compliance
1 203 (19.03%) SLA
2 68 (6.37%) QA
3 25 (2.34%) ISO 9001
4 23 (2.16%) ISO/IEC 20000
5 17 (1.59%) ISO/IEC 27001
6 8 (0.75%) TickIT
7 6 (0.56%) COBIT
7 6 (0.56%) PCI DSS
8 2 (0.19%) ISO 14000
8 2 (0.19%) Sarbanes-Oxley
9 1 (0.094%) GAMP
9 1 (0.094%) ISO 14001
9 1 (0.094%) ISO 9000
9 1 (0.094%) ISO22301
9 1 (0.094%) PMBOK
9 1 (0.094%) WAI
System Software
1 129 (12.09%) Active Directory
2 78 (7.31%) VMware Infrastructure
3 53 (4.97%) vSphere
4 24 (2.25%) VMware ESX
5 21 (1.97%) Hyper-V
6 19 (1.78%) Tivoli Workload Scheduler
7 13 (1.22%) VMware ESXi
8 11 (1.03%) Terminal Services
8 11 (1.03%) XenApp
9 10 (0.94%) vCloud
10 6 (0.56%) Firmware
11 4 (0.37%) XenDesktop
12 3 (0.28%) Oracle RAC
13 1 (0.094%) Microsoft App-V
13 1 (0.094%) Microsoft Virtual Server
13 1 (0.094%) Veritas Volume Manager
Systems Management
1 25 (2.34%) SCCM
2 24 (2.25%) WSUS
3 21 (1.97%) Tivoli
4 19 (1.78%) Puppet
5 17 (1.59%) Nagios
6 16 (1.50%) Opscode Chef
7 13 (1.22%) Red Hat Spacewalk
8 11 (1.03%) Cisco UCCE
9 5 (0.47%) OpenView
10 3 (0.28%) Control-M
10 3 (0.28%) Netcool
10 3 (0.28%) Norton AntiVirus
10 3 (0.28%) Oracle Enterprise Manager
10 3 (0.28%) OVSD
11 2 (0.19%) Backup Exec
11 2 (0.19%) CA Spectrum
11 2 (0.19%) Cisco CUCM
11 2 (0.19%) SCOM
11 2 (0.19%) Systems Management Server (SMS)
11 2 (0.19%) Unicenter
Vendors
1 249 (23.34%) Microsoft
2 172 (16.12%) Cisco
3 135 (12.65%) Oracle
4 118 (11.06%) VMware
5 72 (6.75%) SAP
6 60 (5.62%) Citrix
7 59 (5.53%) HP
8 58 (5.44%) Remedy
9 55 (5.15%) EMC
10 47 (4.40%) Red Hat
11 37 (3.47%) ServiceNow
12 34 (3.19%) LANDesk
13 30 (2.81%) Dell
14 27 (2.53%) IBM
14 27 (2.53%) NetApp
15 26 (2.44%) Juniper
16 22 (2.06%) Ariba
17 21 (1.97%) Cognos
18 19 (1.78%) Salesforce.com
19 17 (1.59%) Google
Hampshire
Telefnica
Posted: 3 hours ago
Surrey
ARC IT Recruitment Ltd
Salary: £22000 - £28500 Per Annum
Posted: 2 days ago
Maidenhead, Berkshire
Adalta Recruitment Solutions
Salary: £65000 - £75000 per annum
Posted: 2 days ago
Maidenhead, Berkshire
The Rank Group plc
Posted: 2 days ago
Havant, Hampshire
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: 3 days ago
Havant, Hampshire
Stepstone
Salary: Competitive Salary & Generous Benefits
Posted: 3 days ago
Woking, Surrey
Greywood Associates Limited
Salary: £25000 - £30000 per annum + on call allowance
Posted: 3 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 3 days ago
Berkshire
Hudson IT (Reading)
Salary: Health + Life + Pension
Posted: 3 days ago
Banbury, Oxfordshire
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 3 days ago
Chertsey, Surrey
Cegedim Health Services
Salary: From £26,000 to £34,000 per annum Plus Company Benefits
Posted: 3 days ago
Reading, Berkshire
2M Employment Solutions
Salary: £45000.00 - £55000.00 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Sanderson
Salary: £77000 per annum + + Car Allowance, bonus
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Sanderson
Salary: £70000 - £77000 per annum + Car Allowance, bonus
Posted: 4 days ago
Maidenhead, Berkshire
The Rank Group plc
Salary: Dependent on experience
Posted: 4 days ago
Slough, Berkshire
EXCELerate
Salary: £70k, Health, Pension, Bonus
Posted: 5 days ago
Maidenhead, Berkshire
Nigel Frank International Ltd
Salary: £45000 - £55000 per annum + Benefits
Posted: 5 days ago
Maidenhead, Berkshire
Stafford-Sharp Associates
Salary: From £55,000 to £63,000 per annum
Posted: 5 days ago
Maidenhead, Berkshire
The Rank Group plc
Salary: Dependent on experience
Posted: 5 days ago
South East
Lorien Resourcing
Salary: Competitive Salary bonus
Posted: 5 days ago
Staines, Middlesex
Quadratek People Limited
Salary: From £55,000 to £75,000 per annum Excellent salary + bonus + benefits
Posted: 5 days ago
Horsham, West Sussex
Horsham DC
Salary: From £39,267 to £42,957 per annum
Posted: 6 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £50,000 to £65,000 per annum
Posted: 6 days ago
Andover, Hampshire
Sopra Steria Recruitment
Salary: From £25,000 to £28,000 per annum Flexible Benefits
Posted: 20 days ago
Farnborough, Hampshire
Hogg Robinson plc
Salary: Competitive
Posted: 21 days ago
Newbury, Berkshire
Vodafone
Posted: 23 days ago
Reading, Berkshire
CGI
Salary: £30000 - £40000 per annum + benefits
Posted: 24 days ago
Worthing, West Sussex
Horsham DC
Salary: From £43,719 to £45,667 per annum
Posted: 25 days ago
Slough, Berkshire
Telefnica
Posted: 26 days ago
Reading, Berkshire
Pygmalion Cloud Solutions
Salary: From £25,000 to £40,000 per annum plus benefits
Posted: 27 days ago