The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 101 103 109
Rank change year-on-year
+2 +6
Permanent jobs citing Service Management 589 534 531
As % of all permanent IT jobs located in the South East 2.85% 2.54% 2.45%
As % of the Processes & Methodologies category 3.51% 3.16% 3.15%
Number of salaries quoted 428 360 419
Average salary £48,000 £45,000 £45,000
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £22,200 £24,000 £23,500
10% offered a salary of more than £68,500 £65,000 £67,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
16789 16912 16875
As % of all permanent IT jobs located in the South East 81.27% 80.50% 77.90%
Number of salaries quoted 13531 13258 14043
Average salary £45,000 £45,000 £43,500
Average salary % change year-on-year
- +3.44%
90% offered a salary of more than £30,000 £30,000 £29,500
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 3 March 2015.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +41 238 £60,000 +26.31% 23
Surrey -2 124 £45,000 -5.26% 7
Hampshire -1 111 £48,500 +46.96% 13
Buckinghamshire +2 62 £41,250 -2.94% 7
West Sussex +2 23 £31,750 -15.33% 2
Oxfordshire +15 15 £46,500 -11.42% 2
Kent -14 11 £60,000 +72.66% 4
Middlesex -1 4 £47,500 +26.66% 1
East Sussex -20 2 £25,250 -42.43% 1
M4 Corridor +9 1 £65,000 +73.33%
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 3 March 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 737 (60.21%) ITIL
2 340 (27.78%) Service Delivery
3 281 (22.96%) SLA
4 258 (21.08%) Windows
5 252 (20.59%) Microsoft
6 232 (18.95%) Telecoms
6 232 (18.95%) Finance
7 204 (16.67%) Degree
8 189 (15.44%) Security Cleared
9 188 (15.36%) MS Excel
10 183 (14.95%) Incident Management
11 177 (14.46%) ITSM
12 161 (13.15%) Problem Management
13 156 (12.75%) Continuous Improvement
14 152 (12.42%) Change Management
15 149 (12.17%) VMware
15 149 (12.17%) Project Management
15 149 (12.17%) SC Cleared
16 148 (12.09%) Analytical Skills
17 140 (11.44%) MS Office
18 139 (11.36%) Cisco
19 115 (9.40%) Active Directory
20 114 (9.31%) VMware Infrastructure
21 109 (8.91%) HP
22 105 (8.58%) ITIL Certification
23 103 (8.42%) SQL
23 103 (8.42%) PRINCE2
24 96 (7.84%) Agile Software Development
25 95 (7.76%) Windows 7
26 92 (7.52%) LAN

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 3 March 2015, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 47 (3.84%) IIS
2 37 (3.02%) SharePoint
3 29 (2.37%) MS Exchange
4 17 (1.39%) WebSphere
5 13 (1.06%) Blackberry Enterprise Server
6 9 (0.74%) Apache
7 8 (0.65%) Tomcat
7 8 (0.65%) WebSphere Application Server
7 8 (0.65%) Lotus Domino
7 8 (0.65%) Quickr
7 8 (0.65%) Lync
7 8 (0.65%) WebSphere Portal
8 7 (0.57%) Exchange Server 2010
9 6 (0.49%) SharePoint 2010
9 6 (0.49%) BizTalk Server
9 6 (0.49%) CMS
10 3 (0.25%) JBoss
10 3 (0.25%) IBM Notes
10 3 (0.25%) OpenStack
11 2 (0.16%) Exchange Server 2007
Applications
1 188 (15.36%) MS Excel
2 140 (11.44%) MS Office
3 33 (2.70%) MS PowerPoint
4 12 (0.98%) MS Project
5 5 (0.41%) MS Visio
6 1 (0.082%) Open Workbench
6 1 (0.082%) Spreadsheet
Business Applications
1 11 (0.90%) Agresso
2 8 (0.65%) Dynamics CRM
2 8 (0.65%) Remedy ITSM
3 7 (0.57%) Dynamics AX
4 2 (0.16%) Oracle EBS R12
4 2 (0.16%) SAP Oil and Gas
4 2 (0.16%) assyst
5 1 (0.082%) Oracle Applications
5 1 (0.082%) RMDS
5 1 (0.082%) Oracle Financials
Cloud Services
1 38 (3.10%) SaaS
2 27 (2.21%) Microsoft Azure
3 20 (1.63%) Office 365
4 14 (1.14%) PaaS
5 12 (0.98%) Cloud Computing
6 8 (0.65%) Amazon AWS
7 6 (0.49%) IaaS
8 2 (0.16%) Yammer
Communications & Networking
1 92 (7.52%) LAN
2 89 (7.27%) WAN
3 69 (5.64%) Wireless
4 62 (5.07%) VPN
5 61 (4.98%) DNS
6 59 (4.82%) TCP/IP
7 54 (4.41%) Firewall
8 49 (4.00%) Internet
9 48 (3.92%) DHCP
10 47 (3.84%) SAN
11 44 (3.59%) Broadband
12 36 (2.94%) Cisco ASA
13 32 (2.61%) VoIP
14 29 (2.37%) FWSM
15 28 (2.29%) DSLAM
16 26 (2.12%) BGP
16 26 (2.12%) 4G
17 25 (2.04%) Cisco Nexus
18 24 (1.96%) Wireshark
18 24 (1.96%) EIGRP
Database & Business Intelligence
1 91 (7.43%) SQL Server
2 21 (1.72%) MySQL
3 18 (1.47%) Relational Database
4 12 (0.98%) RDBMS
5 11 (0.90%) MS Access
6 10 (0.82%) SQL Anywhere
6 10 (0.82%) Sybase ASA
7 8 (0.65%) Oracle Database
8 6 (0.49%) DB2
9 5 (0.41%) Crystal Reports
9 5 (0.41%) Ingres
10 4 (0.33%) Oracle Exadata
10 4 (0.33%) Amazon RDS
11 3 (0.25%) PostgreSQL
11 3 (0.25%) Data Mining
12 2 (0.16%) BusinessObjects
12 2 (0.16%) Oracle Database 12c
13 1 (0.082%) Oracle Discoverer
13 1 (0.082%) UniData
13 1 (0.082%) SQL Server Reporting Services
Development Applications
1 20 (1.63%) VSS/SourceSafe
2 4 (0.33%) Eclipse
2 4 (0.33%) Jenkins
3 3 (0.25%) Subversion
3 3 (0.25%) Ant
3 3 (0.25%) JUnit
3 3 (0.25%) Git (software)
4 2 (0.16%) Team Foundation Server
4 2 (0.16%) Visual Studio
4 2 (0.16%) Fiddler
4 2 (0.16%) Maven
5 1 (0.082%) JIRA
5 1 (0.082%) WATIR
5 1 (0.082%) Selenium
5 1 (0.082%) FitNesse
5 1 (0.082%) Talend Open Studio
5 1 (0.082%) Cucumber
5 1 (0.082%) Hudson
5 1 (0.082%) FishEye
General
1 232 (18.95%) Telecoms
1 232 (18.95%) Finance
2 73 (5.96%) Marketing
3 44 (3.59%) Retail
4 42 (3.43%) Billing
5 30 (2.45%) Legal
6 26 (2.12%) Front Office
7 22 (1.80%) Banking
7 22 (1.80%) German Language
8 19 (1.55%) Advertising
9 17 (1.39%) Italian Language
9 17 (1.39%) Spanish Language
10 13 (1.06%) Dutch Language
10 13 (1.06%) Manufacturing
11 11 (0.90%) French Language
11 11 (0.90%) Local Government
12 6 (0.49%) Financial Institution
13 5 (0.41%) Law
14 4 (0.33%) Electronics
14 4 (0.33%) Portuguese Language
Job Titles
1 203 (16.58%) Analyst
2 161 (13.15%) Service Manager
3 85 (6.94%) Problem Manager
4 83 (6.78%) Service Analyst
5 82 (6.70%) Delivery Manager
6 81 (6.62%) Services Delivery Manager
7 79 (6.45%) Consultant
8 74 (6.05%) Service Desk Analyst
9 73 (5.96%) Architect
10 70 (5.72%) Support Analyst
11 63 (5.15%) Account Manager
12 53 (4.33%) 1st Line Support
13 49 (4.00%) Project Manager
14 42 (3.43%) Solutions Architect
14 42 (3.43%) Senior Manager
15 41 (3.35%) Support Engineer
16 38 (3.10%) Change Manager
17 37 (3.02%) Infrastructure Architect
17 37 (3.02%) Network Engineer
18 32 (2.61%) Developer
Libraries, Frameworks & Software Standards
1 45 (3.68%) .NET
2 38 (3.10%) HTML
3 35 (2.86%) XML
4 24 (1.96%) Web Services
4 24 (1.96%) CSS
5 17 (1.39%) J2EE
6 15 (1.23%) jQuery
7 11 (0.90%) Spring
7 11 (0.90%) Spring MVC
7 11 (0.90%) Struts
8 7 (0.57%) JSON
9 6 (0.49%) .NET Framework
10 5 (0.41%) Ajax
10 5 (0.41%) NHibernate
10 5 (0.41%) ASP.NET
11 4 (0.33%) XSLT
11 4 (0.33%) XHTML
11 4 (0.33%) Middleware
11 4 (0.33%) Castle Windsor
11 4 (0.33%) Silverlight
Miscellaneous
1 148 (12.09%) Analytical Skills
2 91 (7.43%) Management Information System
3 38 (3.10%) Statistics
4 36 (2.94%) Enterprise Software
5 24 (1.96%) Blackberry
6 22 (1.80%) Computer Science
7 16 (1.31%) PMI
8 13 (1.06%) CMDB
9 12 (0.98%) Video Conferencing
9 12 (0.98%) Life Science
10 11 (0.90%) NHS
11 10 (0.82%) RMADS
12 9 (0.74%) CESG
12 9 (0.74%) CESG CLAS
13 7 (0.57%) N-Tier
13 7 (0.57%) Social Media
13 7 (0.57%) Enterprise Storage
14 6 (0.49%) User Experience
14 6 (0.49%) IPTV
14 6 (0.49%) STB
Operating Systems
1 258 (21.08%) Windows
2 95 (7.76%) Windows 7
3 85 (6.94%) Linux
4 61 (4.98%) UNIX
5 44 (3.59%) Windows Server 2008
6 36 (2.94%) Windows XP
7 24 (1.96%) Windows Server 2003
8 19 (1.55%) Solaris
9 15 (1.23%) Red Hat Enterprise Linux
9 15 (1.23%) Windows Server 2012
10 14 (1.14%) AIX
11 13 (1.06%) Android
12 11 (0.90%) Mac OS
13 10 (0.82%) SUSE
14 9 (0.74%) Windows 8
15 6 (0.49%) CentOS
16 5 (0.41%) Windows Vista
16 5 (0.41%) HPUX
16 5 (0.41%) VMS
17 4 (0.33%) Apple iOS
Processes & Methodologies
1 737 (60.21%) ITIL
2 340 (27.78%) Service Delivery
3 183 (14.95%) Incident Management
4 177 (14.46%) ITSM
5 161 (13.15%) Problem Management
6 156 (12.75%) Continuous Improvement
7 152 (12.42%) Change Management
8 149 (12.17%) Project Management
9 103 (8.42%) PRINCE2
10 96 (7.84%) Agile Software Development
11 86 (7.03%) Risk Management
12 85 (6.94%) CRM
12 85 (6.94%) Root Cause Analysis
13 61 (4.98%) Stakeholder Management
14 59 (4.82%) Performance Management
15 51 (4.17%) Configuration Management
16 50 (4.08%) Product Management
17 47 (3.84%) Release Management
18 42 (3.43%) ITIL V3
19 37 (3.02%) ITIL V2
Programming Languages
1 103 (8.42%) SQL
2 39 (3.19%) Java
3 28 (2.29%) JavaScript
4 24 (1.96%) Perl
5 20 (1.63%) PowerShell
6 15 (1.23%) C#
6 15 (1.23%) VBA
7 13 (1.06%) C
8 7 (0.57%) T-SQL
9 6 (0.49%) Shell Script
10 5 (0.41%) Python
10 5 (0.41%) C++
11 4 (0.33%) PHP
12 3 (0.25%) VBScript
12 3 (0.25%) VB
13 2 (0.16%) VB.NET
13 2 (0.16%) PL/SQL
13 2 (0.16%) AWK
13 2 (0.16%) Bash Shell
13 2 (0.16%) sed
Qualifications
1 204 (16.67%) Degree
2 189 (15.44%) Security Cleared
3 149 (12.17%) SC Cleared
4 105 (8.58%) ITIL Certification
5 60 (4.90%) DV Cleared
6 58 (4.74%) Microsoft Certification
7 47 (3.84%) Cisco Certification
8 45 (3.68%) MCP
9 43 (3.51%) MCSE
10 40 (3.27%) PMI Certification
11 36 (2.94%) CCNP
12 34 (2.78%) ITIL Foundation Certificate
13 29 (2.37%) A+ Certification
14 28 (2.29%) PMP
15 26 (2.12%) CCNA
16 22 (1.80%) VCP4
17 14 (1.14%) PRINCE2 Practitioner
17 14 (1.14%) ISEB
17 14 (1.14%) PRINCE2 Certification
18 13 (1.06%) CISSP
Quality Assurance & Compliance
1 281 (22.96%) SLA
2 31 (2.53%) ISO 9001
3 29 (2.37%) ISO/IEC 27001
4 23 (1.88%) QA
5 18 (1.47%) PCI DSS
6 8 (0.65%) Sarbanes-Oxley
7 5 (0.41%) COBIT
8 3 (0.25%) ISO/IEC 17799
8 3 (0.25%) ISO 9000
9 1 (0.082%) BS15000
9 1 (0.082%) ISO 14001
System Software
1 115 (9.40%) Active Directory
2 114 (9.31%) VMware Infrastructure
3 64 (5.23%) Hyper-V
4 21 (1.72%) vSphere
5 20 (1.63%) XenDesktop
6 19 (1.55%) XenApp
7 17 (1.39%) vCloud
8 13 (1.06%) Microsoft App-V
9 11 (0.90%) Citrix Presentation Server
10 4 (0.33%) VMware ESXi
11 2 (0.16%) VMware Server
11 2 (0.16%) Terminal Server
12 1 (0.082%) Xen
Systems Management
1 42 (3.43%) SCCM
2 40 (3.27%) Nagios
3 20 (1.63%) Cisco Prime
3 20 (1.63%) Cisco LMS
3 20 (1.63%) Opsview
4 15 (1.23%) Puppet
5 10 (0.82%) SCOM
6 8 (0.65%) WSUS
7 6 (0.49%) Systems Management Server (SMS)
8 5 (0.41%) Tivoli Storage Manager
8 5 (0.41%) DameWare
8 5 (0.41%) logstash
9 4 (0.33%) SCSM
9 4 (0.33%) Netcool
9 4 (0.33%) ARCserve
10 3 (0.25%) ZENworks
10 3 (0.25%) OpenView Configuration Management
10 3 (0.25%) NetBackup
10 3 (0.25%) BladeLogic
11 2 (0.16%) Cisco CUCM
Vendors
1 252 (20.59%) Microsoft
2 149 (12.17%) VMware
3 139 (11.36%) Cisco
4 109 (8.91%) HP
5 88 (7.19%) Citrix
6 59 (4.82%) Oracle
7 47 (3.84%) Huawei
8 41 (3.35%) Remedy
9 34 (2.78%) EMC
10 31 (2.53%) Fujitsu
11 28 (2.29%) IBM
12 27 (2.21%) NetApp
12 27 (2.21%) ServiceNow
13 22 (1.80%) Sun
14 21 (1.72%) TOWER Software
15 18 (1.47%) Dell
16 17 (1.39%) 3PAR
17 16 (1.31%) Apple
18 15 (1.23%) Novell
19 12 (0.98%) Mitel
Aldershot, Hampshire
Experis Ltd
Salary: £45000 - £50000 per annum
Posted: 3 hours ago
Southampton, Hampshire
Connectus
Salary: £50000 - £55000 per annum
Posted: 17 hours ago
Tunbridge Wells, Kent
Circle Recruitment
Salary: £70000 - £75000 per annum + Bonus, Pension, Gym
Posted: 21 hours ago
Bracknell, Berkshire
Evolution Recruitment Solutions
Salary: Salary to be discussed on application
Posted: 22 hours ago
Dartford, Kent
Allied Worldwide
Posted: 22 hours ago
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: Yesterday
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: Yesterday
Southampton, Hampshire
Hays UK - Solent NHS Trust
Posted: 2 days ago
Reigate, Surrey
Capita
Salary: Benefits
Posted: 2 days ago
Fleet, Hampshire
Access Computer Consulting Plc
Salary: S.A. + Bonus
Posted: 3 days ago
Reigate, Surrey
Digitech Resourcing Ltd
Salary: From £35,000 to £50,000 per annum Bonus + Pension
Posted: 3 days ago
Hook, Hampshire
Mortimer Bell International
Salary: £55000 - £60000 per annum + Healthy Benefits!
Posted: 3 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 3 days ago
Milton Keynes, Buckinghamshire
BAE Systems
Posted: 3 days ago
Reading, Berkshire
CISCO SYSTEMS LTD
Salary: Competitive
Posted: 4 days ago
Slough, Berkshire
Global Technology Solutions Ltd
Salary: £45000 - £55000 per annum + ben
Posted: 5 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £60,000 to £70,000 per annum
Posted: 5 days ago
Berkshire
Lorien Resourcing
Salary: Benefits package
Posted: 5 days ago
Crawley, West Sussex
Linkpoint Resources
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago
Newbury, Berkshire
Austin Fraser
Salary: £65000.00 - £66000.00 per annum + Benefits
Posted: 5 days ago