The first table below looks at the demand for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 100 117 130
Rank change year-on-year
+17 +13
Permanent jobs citing Service Management 626 498 474
As % of all permanent IT jobs located in the South East 2.76% 2.25% 2.04%
As % of the Processes & Methodologies category 3.54% 3.02% 2.71%
Number of salaries quoted 417 370 388
Average salary £42,500 £42,500 £45,000
Average salary % change year-on-year
- -5.55%
90% offered a salary of more than £26,300 £24,000 £26,250
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,000 £42,500 £42,500
% change year-on-year
+3.52% -
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17670 16495 17517
As % of all permanent IT jobs located in the South East 77.82% 74.48% 75.48%
Number of salaries quoted 13894 13425 14881
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £63,500 £67,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Management
England

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 25 July 2014.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +18 167 £45,000 - 14
Hampshire +10 134 £38,000 +5.19% 14
Surrey -12 108 £43,250 +8.12% 13
Buckinghamshire +37 74 £43,550 -12.90% 7
West Sussex +44 72 £32,500 -9.72% 3
Kent -6 20 £45,000 -18.18% 4
Oxfordshire +9 18 £46,345 +9.04% 2
Middlesex -6 10 £40,000 -20.00% 4
East Sussex -33 8 £35,000 -32.69% 1
Home Counties - 3 £65,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 25 July 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 827 (63.42%) ITIL
2 396 (30.37%) Service Delivery
3 354 (27.15%) ITSM
4 308 (23.62%) Finance
5 286 (21.93%) Microsoft
6 256 (19.63%) Telecoms
7 240 (18.40%) Windows
8 222 (17.02%) SLA
9 217 (16.64%) MS Excel
10 194 (14.88%) Project Management
11 180 (13.80%) Problem Management
12 174 (13.34%) Degree
13 171 (13.11%) Security Cleared
14 162 (12.42%) Incident Management
15 155 (11.89%) Change Management
16 134 (10.28%) Active Directory
17 133 (10.20%) PRINCE2
18 128 (9.82%) VMware
19 125 (9.59%) SC Cleared
20 122 (9.36%) SQL
20 122 (9.36%) HP
20 122 (9.36%) ITIL Certification
21 117 (8.97%) Oracle
22 107 (8.21%) Management Information System
23 101 (7.75%) Cisco
24 100 (7.67%) IBM
25 99 (7.59%) MS Office
26 98 (7.52%) Linux
27 94 (7.21%) SQL Server
28 93 (7.13%) UNIX

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 25 July 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 56 (4.29%) IIS
2 53 (4.06%) MS Exchange
3 45 (3.45%) Tomcat
4 41 (3.14%) SharePoint
5 36 (2.76%) Apache
6 27 (2.07%) WebSphere
7 21 (1.61%) Exchange Server 2003
8 20 (1.53%) SharePoint 2010
9 15 (1.15%) Blackberry Enterprise Server
10 14 (1.07%) Exchange Server 2010
11 11 (0.84%) Lync
11 11 (0.84%) Exchange Server 2007
11 11 (0.84%) SAS
12 10 (0.77%) CMS
13 9 (0.69%) Exchange Server 2013
14 8 (0.61%) SharePoint 2013
15 7 (0.54%) JCAPS
15 7 (0.54%) CICS
16 5 (0.38%) WebSphere Process Server
16 5 (0.38%) WebSphere Application Server
Applications
1 217 (16.64%) MS Excel
2 99 (7.59%) MS Office
3 23 (1.76%) MS PowerPoint
4 12 (0.92%) MS Project
5 11 (0.84%) MS Visio
6 3 (0.23%) Spreadsheet
7 2 (0.15%) PaintShop Pro
Business Applications
1 28 (2.15%) Remedy ITSM
2 13 (1.00%) Oracle EBS
3 9 (0.69%) Oracle ERP
4 6 (0.46%) RMDS
5 4 (0.31%) Oracle EBS R12
5 4 (0.31%) Compiere
5 4 (0.31%) Dynamics NAV
6 2 (0.15%) Dynamics AX
6 2 (0.15%) Academy Housing
6 2 (0.15%) arcHouse
7 1 (0.077%) SAP Oil and Gas
7 1 (0.077%) Agresso
7 1 (0.077%) SAP SD
7 1 (0.077%) SAP FI
7 1 (0.077%) SAP MM
7 1 (0.077%) Oracle Applications
7 1 (0.077%) SAP CRM
7 1 (0.077%) SAP FI/CO
7 1 (0.077%) Maximo
7 1 (0.077%) Summit
Cloud Services
1 48 (3.68%) SaaS
2 23 (1.76%) Cloud Computing
3 12 (0.92%) Microsoft Azure
4 11 (0.84%) PaaS
5 7 (0.54%) Amazon AWS
6 4 (0.31%) Google Compute Engine
7 3 (0.23%) IaaS
8 2 (0.15%) Office 365
Communications & Networking
1 74 (5.67%) DNS
2 69 (5.29%) Firewall
3 56 (4.29%) Internet
4 54 (4.14%) SAN
5 53 (4.06%) LAN
5 53 (4.06%) WAN
6 42 (3.22%) TCP/IP
7 38 (2.91%) VPN
7 38 (2.91%) SSL
8 36 (2.76%) DHCP
9 31 (2.38%) LDAP
10 27 (2.07%) Wireless
11 20 (1.53%) MD110
11 20 (1.53%) DPNSS
11 20 (1.53%) SDH
11 20 (1.53%) ISDN
12 19 (1.46%) NAS
13 18 (1.38%) Radio Access Network
13 18 (1.38%) SMTP
14 17 (1.30%) 3G
Database & Business Intelligence
1 94 (7.21%) SQL Server
2 62 (4.75%) MySQL
3 29 (2.22%) DB2
4 27 (2.07%) Relational Database
5 17 (1.30%) SQL Server Integration Services
6 16 (1.23%) SQL Server Reporting Services
7 14 (1.07%) SQL Server 2008
8 13 (1.00%) Oracle Database
9 12 (0.92%) Crystal Reports
9 12 (0.92%) Data Warehouse
10 10 (0.77%) Big Data
11 9 (0.69%) OLAP
12 8 (0.61%) MS Access
13 7 (0.54%) Oracle Database 11g
13 7 (0.54%) Oracle Database 10g
13 7 (0.54%) BusinessObjects
14 6 (0.46%) RDBMS
14 6 (0.46%) SQL Server 2005
15 5 (0.38%) Oracle BI EE
16 2 (0.15%) SQL Server 2012
Development Applications
1 12 (0.92%) Team Foundation Server
2 8 (0.61%) Visual Studio
3 6 (0.46%) Eclipse
4 4 (0.31%) Xcode
5 2 (0.15%) Serena SBM
5 2 (0.15%) JUnit
5 2 (0.15%) JIRA
5 2 (0.15%) Selenium
6 1 (0.077%) MSBuild
6 1 (0.077%) Ant
6 1 (0.077%) RequisitePro
6 1 (0.077%) Maven
6 1 (0.077%) MorphX
General
1 308 (23.62%) Finance
2 256 (19.63%) Telecoms
3 77 (5.90%) Retail
4 52 (3.99%) Advertising
5 41 (3.14%) Marketing
6 39 (2.99%) Legal
7 27 (2.07%) Military
8 23 (1.76%) Banking
9 21 (1.61%) Local Government
10 20 (1.53%) French Language
10 20 (1.53%) Billing
11 14 (1.07%) Manufacturing
11 14 (1.07%) German Language
12 13 (1.00%) Law
12 13 (1.00%) Pharmaceutical
13 11 (0.84%) Publishing
14 10 (0.77%) Financial Institution
14 10 (0.77%) Back Office
15 9 (0.69%) Automotive
16 8 (0.61%) Front Office
Job Titles
1 230 (17.64%) Service Manager
2 200 (15.34%) Analyst
3 95 (7.29%) Delivery Manager
4 82 (6.29%) Consultant
4 82 (6.29%) Services Delivery Manager
5 67 (5.14%) Architect
6 63 (4.83%) Technical Manager
7 62 (4.75%) Support Analyst
8 59 (4.52%) Service Analyst
9 51 (3.91%) Support Engineer
10 49 (3.76%) Team Leader
11 46 (3.53%) Technical Support
12 43 (3.30%) Applications Support
12 43 (3.30%) Developer
12 43 (3.30%) Technical Services Manager
13 36 (2.76%) Technical Consultant
14 34 (2.61%) Support Manager
15 32 (2.45%) Senior Manager
15 32 (2.45%) Junior
15 32 (2.45%) Incident Manager
Libraries, Frameworks & Software Standards
1 61 (4.68%) XML
2 50 (3.83%) CSS
3 49 (3.76%) HTML
4 36 (2.76%) Web Services
5 31 (2.38%) .NET
6 28 (2.15%) LAMP
7 24 (1.84%) Ajax
8 16 (1.23%) WAMP
9 15 (1.15%) SOAP
10 11 (0.84%) J2EE
11 10 (0.77%) COM
11 10 (0.77%) XHTML
11 10 (0.77%) HTML5
11 10 (0.77%) Spring
12 8 (0.61%) JSON
12 8 (0.61%) CGI
13 7 (0.54%) ASP.NET
14 6 (0.46%) Rendezvous
14 6 (0.46%) Middleware
15 5 (0.38%) Struts
Miscellaneous
1 107 (8.21%) Management Information System
2 51 (3.91%) CMDB
3 39 (2.99%) Computer Science
4 27 (2.07%) Enterprise Software
5 24 (1.84%) Blackberry
6 23 (1.76%) Clustering
7 20 (1.53%) Replication
8 17 (1.30%) Client/Server
9 15 (1.15%) PMI
9 15 (1.15%) Mathematics
10 14 (1.07%) Physics
10 14 (1.07%) Mainframe
11 12 (0.92%) Statistics
11 12 (0.92%) Blog
12 11 (0.84%) EPoS
12 11 (0.84%) Mobile App
13 10 (0.77%) Open Source
14 9 (0.69%) NHS
15 8 (0.61%) CESG
15 8 (0.61%) iPhone
Operating Systems
1 240 (18.40%) Windows
2 98 (7.52%) Linux
3 93 (7.13%) UNIX
4 55 (4.22%) Windows 7
5 48 (3.68%) Windows XP
6 45 (3.45%) Windows Server 2008
7 21 (1.61%) Windows Server 2003
8 20 (1.53%) Red Hat Enterprise Linux
9 16 (1.23%) HPUX
10 12 (0.92%) Solaris
11 11 (0.84%) Android
11 11 (0.84%) Windows Server 2012
12 10 (0.77%) Windows 8
12 10 (0.77%) Apple iOS
13 8 (0.61%) Oracle Linux
14 7 (0.54%) CentOS
14 7 (0.54%) zOS
15 6 (0.46%) Windows Vista
15 6 (0.46%) SUSE
16 5 (0.38%) Windows 2000
Processes & Methodologies
1 827 (63.42%) ITIL
2 396 (30.37%) Service Delivery
3 354 (27.15%) ITSM
4 194 (14.88%) Project Management
5 180 (13.80%) Problem Management
6 162 (12.42%) Incident Management
7 155 (11.89%) Change Management
8 133 (10.20%) PRINCE2
9 88 (6.75%) Continuous Improvement
10 78 (5.98%) Risk Management
11 76 (5.83%) Stakeholder Management
11 76 (5.83%) Configuration Management
12 69 (5.29%) Business Development
13 59 (4.52%) Performance Management
14 58 (4.45%) Root Cause Analysis
15 54 (4.14%) ITIL V3
16 53 (4.06%) Release Management
17 52 (3.99%) Capacity Management
18 51 (3.91%) Disaster Recovery
19 48 (3.68%) Business Intelligence
Programming Languages
1 122 (9.36%) SQL
2 54 (4.14%) Java
3 35 (2.68%) JavaScript
4 23 (1.76%) Perl
5 21 (1.61%) PHP
6 15 (1.15%) VB
6 15 (1.15%) PowerShell
7 11 (0.84%) VBA
7 11 (0.84%) Python
7 11 (0.84%) C#
8 9 (0.69%) C
9 8 (0.61%) Korn
10 7 (0.54%) Shell Script
10 7 (0.54%) C++
10 7 (0.54%) T-SQL
11 4 (0.31%) PL/SQL
11 4 (0.31%) Objective-C
12 3 (0.23%) VB6
12 3 (0.23%) ABAP
13 2 (0.15%) VBScript
Qualifications
1 174 (13.34%) Degree
2 171 (13.11%) Security Cleared
3 125 (9.59%) SC Cleared
4 122 (9.36%) ITIL Certification
5 66 (5.06%) Microsoft Certification
6 57 (4.37%) Cisco Certification
7 41 (3.14%) CCNA
8 39 (2.99%) MCSE
9 32 (2.45%) MCITP
10 30 (2.30%) ISEB
11 29 (2.22%) DV Cleared
12 24 (1.84%) PMI Certification
13 19 (1.46%) MCSA
14 18 (1.38%) VMware Certified Professional (VCP)
15 15 (1.15%) CISSP
16 14 (1.07%) MCP
17 13 (1.00%) ITIL Foundation Certificate
18 11 (0.84%) PMP
19 10 (0.77%) SAP Certification
20 8 (0.61%) CCNP
Quality Assurance & Compliance
1 222 (17.02%) SLA
2 53 (4.06%) ISO/IEC 27001
3 40 (3.07%) QA
4 23 (1.76%) ISO 9001
5 18 (1.38%) PCI DSS
6 14 (1.07%) ISO 9000
7 9 (0.69%) COBIT
8 7 (0.54%) ISO/IEC 17799
9 3 (0.23%) ISO/IEC 20000
10 2 (0.15%) Sarbanes-Oxley
11 1 (0.077%) ISO 14001
System Software
1 134 (10.28%) Active Directory
2 87 (6.67%) VMware Infrastructure
3 25 (1.92%) vSphere
4 24 (1.84%) Hyper-V
5 18 (1.38%) VMware ESX
6 14 (1.07%) Terminal Services
7 12 (0.92%) vCloud
8 8 (0.61%) Oracle RAC
9 7 (0.54%) XenApp
10 6 (0.46%) VMware Workstation
10 6 (0.46%) KVM
10 6 (0.46%) Microsoft Virtual Server
11 5 (0.38%) RHEV
12 4 (0.31%) PowerHA
12 4 (0.31%) Microsoft App-V
12 4 (0.31%) XenDesktop
12 4 (0.31%) UAG
13 3 (0.23%) VMware ESXi
13 3 (0.23%) Squid
14 2 (0.15%) Terminal Server
Systems Management
1 48 (3.68%) SCCM
2 22 (1.69%) Tivoli
2 22 (1.69%) Netcool
3 16 (1.23%) Oracle Enterprise Manager
4 14 (1.07%) NSN NetAct
5 13 (1.00%) OpenView
6 12 (0.92%) TeMIP
6 12 (0.92%) HP NNM
6 12 (0.92%) OVPI
7 11 (0.84%) Norton AntiVirus
7 11 (0.84%) Systems Management Server (SMS)
8 9 (0.69%) HP UCMDB
9 8 (0.61%) NetBackup
10 7 (0.54%) WSUS
11 6 (0.46%) SCOM
11 6 (0.46%) Nagios
12 5 (0.38%) Backup Exec
12 5 (0.38%) Data Guard
12 5 (0.38%) Cisco CUCM
13 4 (0.31%) HP SIM
Vendors
1 286 (21.93%) Microsoft
2 128 (9.82%) VMware
3 122 (9.36%) HP
4 117 (8.97%) Oracle
5 101 (7.75%) Cisco
6 100 (7.67%) IBM
7 62 (4.75%) Citrix
8 60 (4.60%) Remedy
9 46 (3.53%) ServiceNow
10 45 (3.45%) BMC
11 38 (2.91%) Fujitsu
12 34 (2.61%) Ericsson
13 33 (2.53%) SAP
14 32 (2.45%) Red Hat
15 30 (2.30%) Dell
16 25 (1.92%) Huawei
17 22 (1.69%) CA
18 20 (1.53%) Aastra
18 20 (1.53%) Sonus
19 19 (1.46%) Business Objects
Reading, Berkshire
SJB Corporate Ltd
Salary: £70,000 per annum plus 25 days holiday + pension + additional benefits
Posted: 8 hours ago
Hampshire
Capita Resourcing - IT Resourcing
Salary: £35000 - £45000 per annum + Benefits
Posted: 8 hours ago
Abingdon, Oxfordshire
RM Education
Salary: £28000 - £33000 per annum + 5% bonus
Posted: 11 hours ago
Surrey
Access Computer Consulting Plc
Posted: 15 hours ago
Southampton, Hampshire
ARM Technology
Salary: £25200 - £36000 per annum
Posted: Yesterday
Reading, Berkshire
Opus Resourcing Ltd
Salary: £60000 - £65000 per annum + £6k Car Allow + Bonus to 20%
Posted: Yesterday
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive Salary
Posted: Yesterday
Portsmouth, Hampshire
Portsmouth Hospitals
Salary: From £25,783 to £34,530 per annum
Posted: Yesterday
Reading, Berkshire
Opus Resourcing Ltd
Salary: £57000 - £60000 per annum + £6k Car Allow + Bonus to 20%
Posted: Yesterday
Winchester, Hampshire
Redrock Consulting Ltd
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 2 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £65,000 to £75,000 per annum + £10K bonus + benefits
Posted: 2 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £40000 - £55000 per annum + Excellent Benefits
Posted: 2 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £26000 - £38000 per annum + Excellent Benefits
Posted: 2 days ago
Chichester, West Sussex
Search Consultancy
Salary: £45000 - £55000 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £26000 per annum + benefits
Posted: 2 days ago
Basingstoke, Hampshire
Evolution Recruitment Solutions
Salary: 60,000 + 15% bonus + 10% Pension
Posted: 3 days ago
Basingstoke, Hampshire
Evolution Recruitment Solutions
Salary: 45,000 + 15% bonus + 10% Pension
Posted: 3 days ago
Reading, Berkshire
CGI
Salary: £60000 - £75000 per annum + benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: 3 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £23,000 to £27,000 per annum
Posted: 4 days ago