The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 May 2016
Same period 2015 Same period 2014
Service Management
Rank 147 102 109
Rank change year-on-year
-45 +7
Permanent jobs citing Service Management 398 616 648
As % of all permanent IT jobs located in the South East 2.16% 3.00% 2.80%
As % of the Processes & Methodologies category 2.53% 3.53% 3.35%
Number of salaries quoted 294 423 474
Median salary £50,000 £46,000 £48,375
Median salary % change year-on-year
+8.69% -4.90%
90% offered a salary of more than £25,000 £24,750 £29,000
10% offered a salary of more than £80,000 £67,500 £72,500
UK excluding London median salary £42,500 £45,000 £46,500
% change year-on-year
-5.55% -3.22%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
15750 17473 19326
As % of all permanent IT jobs located in the South East 85.67% 85.01% 83.61%
Number of salaries quoted 13128 13846 15463
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 24 May 2016.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -42 119 £54,000 -1.81% 14
Surrey -22 94 £52,500 +25.74% 3
Hampshire -5 93 £40,000 -16.66% 10
Buckinghamshire +9 30 £47,500 +35.71% 3
Oxfordshire -3 23 £25,000 -46.54% 2
Kent +4 20 £35,000 -51.72%
West Sussex -47 17 £46,500 +9.41% 1
East Sussex +19 4 £55,000 -
Middlesex +2 3 £100,000 -
Thames Valley - 1 £53,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 24 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Service Management.

1 536 (61.33%) ITIL
2 217 (24.83%) ITSM
3 214 (24.49%) Microsoft
4 204 (23.34%) Windows
5 203 (23.23%) SLA
5 203 (23.23%) Service Delivery
6 188 (21.51%) Finance
7 158 (18.08%) Cisco
8 124 (14.19%) Active Directory
9 121 (13.84%) Telecoms
10 120 (13.73%) Management Information System
10 120 (13.73%) VMware
11 119 (13.62%) Project Management
12 111 (12.70%) Analytical Skills
13 109 (12.47%) MS Excel
14 106 (12.13%) Linux
14 106 (12.13%) Change Management
15 99 (11.33%) Incident Management
16 93 (10.64%) Degree
17 91 (10.41%) ITIL V3
18 83 (9.50%) SQL Server
19 82 (9.38%) Problem Management
20 81 (9.27%) Continuous Improvement
21 79 (9.04%) Security Cleared
21 79 (9.04%) SQL
22 78 (8.92%) VMware Infrastructure
23 75 (8.58%) Data Centre
24 73 (8.35%) Cisco Certification
25 71 (8.12%) MS Office
25 71 (8.12%) Stakeholder Management

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (5.95%) SharePoint
2 25 (2.86%) MS Exchange
2 25 (2.86%) Skype for Business
3 19 (2.17%) MS Project Server
4 18 (2.06%) SharePoint Server
5 11 (1.26%) Apache
6 8 (0.92%) JBoss
7 7 (0.80%) Exchange Server 2010
7 7 (0.80%) Tomcat
7 7 (0.80%) WebSphere
8 6 (0.69%) IIS
9 5 (0.57%) SharePoint 2010
9 5 (0.57%) WebLogic
10 4 (0.46%) Exchange Server 2013
10 4 (0.46%) OpenStack
10 4 (0.46%) WordPress
11 3 (0.34%) IBM Notes
12 2 (0.23%) Exchange Server 2003
13 1 (0.11%) Confluence
13 1 (0.11%) nginx
Applications
1 109 (12.47%) MS Excel
2 71 (8.12%) MS Office
3 26 (2.97%) MS Project
4 10 (1.14%) MS PowerPoint
5 5 (0.57%) Spreadsheet
5 5 (0.57%) SPSS
6 3 (0.34%) MS Visio
7 1 (0.11%) Adobe Creative Suite
Business Applications
1 25 (2.86%) Dynamics CRM
2 18 (2.06%) Remedy ITSM
3 7 (0.80%) SAP CO
3 7 (0.80%) SAP FI
3 7 (0.80%) SAP FI/CO
3 7 (0.80%) SAP HCM
3 7 (0.80%) SAP HR
3 7 (0.80%) SAP SM
3 7 (0.80%) SAP SRM
4 4 (0.46%) SAP Oil and Gas
5 3 (0.34%) Dynamics AX
6 2 (0.23%) assyst
6 2 (0.23%) Lorenzo
6 2 (0.23%) Oracle BPM
6 2 (0.23%) Sage X3
7 1 (0.11%) SunGard AvantGard
Cloud Services
1 61 (6.98%) Office 365
2 39 (4.46%) Microsoft Azure
3 32 (3.66%) SaaS
4 31 (3.55%) Amazon AWS
5 7 (0.80%) SuccessFactors
6 6 (0.69%) Cloud Computing
7 4 (0.46%) IaaS
8 1 (0.11%) Azure Active Directory
Communications & Networking
1 64 (7.32%) LAN
2 63 (7.21%) Firewall
3 44 (5.03%) WAN
4 41 (4.69%) Cisco Nexus
5 30 (3.43%) MPLS
6 27 (3.09%) SAN
7 24 (2.75%) Wi-Fi
8 21 (2.40%) Wireless
9 20 (2.29%) Internet
10 19 (2.17%) Network Security
10 19 (2.17%) VPN
11 17 (1.95%) TCP/IP
12 16 (1.83%) Cisco IOS
13 15 (1.72%) Ethernet
14 14 (1.60%) VoIP
14 14 (1.60%) WLAN
15 11 (1.26%) Skype
16 10 (1.14%) Wireshark
17 9 (1.03%) Cisco IPT
17 9 (1.03%) Fibre Channel
Database & Business Intelligence
1 83 (9.50%) SQL Server
2 36 (4.12%) SQL Server 2008
3 24 (2.75%) Relational Database
4 18 (2.06%) GIS
5 16 (1.83%) Data Warehouse
6 15 (1.72%) Big Data
6 15 (1.72%) RDBMS
7 13 (1.49%) Oracle Reports
8 12 (1.37%) Oracle Database
8 12 (1.37%) SQL Server Reporting Services
9 11 (1.26%) SQL Server Integration Services
10 10 (1.14%) MongoDB
10 10 (1.14%) MySQL
10 10 (1.14%) NoSQL
10 10 (1.14%) Oracle BI EE
11 8 (0.92%) PostgreSQL
12 7 (0.80%) BusinessObjects
12 7 (0.80%) SAP BI
12 7 (0.80%) SAP BW
13 6 (0.69%) Oracle Database 10g
Development Applications
1 15 (1.72%) Sonatype Nexus
2 9 (1.03%) ERwin
3 8 (0.92%) Jenkins
4 7 (0.80%) Subversion
5 6 (0.69%) Git (software)
5 6 (0.69%) JIRA
6 5 (0.57%) Team Foundation Server
7 4 (0.46%) Hudson
8 3 (0.34%) ClearCase
9 2 (0.23%) Maven
10 1 (0.11%) Ant
10 1 (0.11%) Oracle Forms
10 1 (0.11%) Selenium
10 1 (0.11%) Visual Studio
General
1 188 (21.51%) Finance
2 121 (13.84%) Telecoms
3 26 (2.97%) Marketing
4 22 (2.52%) Billing
5 19 (2.17%) Retail
6 18 (2.06%) Local Government
7 16 (1.83%) Legal
8 15 (1.72%) Banking
8 15 (1.72%) Front Office
9 9 (1.03%) Electronics
10 8 (0.92%) Publishing
11 7 (0.80%) Back Office
11 7 (0.80%) Manufacturing
12 5 (0.57%) Advertising
12 5 (0.57%) German Language
13 4 (0.46%) Pharmaceutical
14 3 (0.34%) Aerospace
15 2 (0.23%) Games
16 1 (0.11%) Automotive
16 1 (0.11%) General Ledger
Job Titles
1 152 (17.39%) Analyst
2 138 (15.79%) Service Manager
3 67 (7.67%) IT Manager
4 57 (6.52%) Service Analyst
4 57 (6.52%) Support Analyst
5 56 (6.41%) Delivery Manager
6 51 (5.84%) Services Delivery Manager
7 50 (5.72%) Consultant
8 49 (5.61%) Architect
9 46 (5.26%) IT Services Manager
10 39 (4.46%) Incident Manager
10 39 (4.46%) VMware Engineer
11 37 (4.23%) Systems Engineer
12 36 (4.12%) Cisco Engineer
12 36 (4.12%) Linux Engineer
13 34 (3.89%) IT Analyst
14 33 (3.78%) Linux Systems Engineer
15 30 (3.43%) Senior Manager
16 28 (3.20%) Administrator
16 28 (3.20%) Developer
Libraries, Frameworks & Software Standards
1 34 (3.89%) HTML
1 34 (3.89%) Middleware
2 25 (2.86%) CSS
3 21 (2.40%) Web Services
4 19 (2.17%) .NET
5 14 (1.60%) XML
6 13 (1.49%) J2EE
7 11 (1.26%) REST
7 11 (1.26%) Spring
8 8 (0.92%) jQuery
9 7 (0.80%) SOAP
10 6 (0.69%) Ajax
10 6 (0.69%) Software Packaging
11 5 (0.57%) AngularJS
11 5 (0.57%) Struts
12 4 (0.46%) JSON
12 4 (0.46%) ODBC
12 4 (0.46%) PostGIS
12 4 (0.46%) XSLT
13 3 (0.34%) Java EE
Miscellaneous
1 120 (13.73%) Management Information System
2 111 (12.70%) Analytical Skills
3 75 (8.58%) Data Centre
4 37 (4.23%) EMC VNX
5 26 (2.97%) Computer Science
6 22 (2.52%) Driving Licence
7 21 (2.40%) Private Cloud
8 20 (2.29%) Client/Server
9 16 (1.83%) CMDB
10 14 (1.60%) NHS
11 13 (1.49%) Smart Meter
12 11 (1.26%) Fat Client
12 11 (1.26%) Hybrid Cloud
12 11 (1.26%) Mathematics
12 11 (1.26%) Thin Client
13 9 (1.03%) Replication
14 8 (0.92%) Cybercrime
14 8 (0.92%) Data Protection Act
15 7 (0.80%) PMI
15 7 (0.80%) Statistics
Operating Systems
1 204 (23.34%) Windows
2 106 (12.13%) Linux
3 55 (6.29%) Unix
4 45 (5.15%) Windows Server
5 32 (3.66%) CentOS
6 25 (2.86%) Windows XP
7 24 (2.75%) Windows Server 2008
8 23 (2.63%) Windows Server 2012
9 22 (2.52%) Red Hat Enterprise Linux
10 18 (2.06%) Windows 7
11 17 (1.95%) Windows 8
12 10 (1.14%) Solaris
12 10 (1.14%) Windows Server 2003
13 8 (0.92%) AIX
14 6 (0.69%) Mac OS X
14 6 (0.69%) Windows 10
15 5 (0.57%) HPUX
16 4 (0.46%) Windows 2000
17 3 (0.34%) Windows Vista
18 2 (0.23%) Debian
Processes & Methodologies
1 536 (61.33%) ITIL
2 217 (24.83%) ITSM
3 203 (23.23%) Service Delivery
4 119 (13.62%) Project Management
5 106 (12.13%) Change Management
6 99 (11.33%) Incident Management
7 91 (10.41%) ITIL V3
8 82 (9.38%) Problem Management
9 81 (9.27%) Continuous Improvement
10 71 (8.12%) Stakeholder Management
11 67 (7.67%) PRINCE2
12 65 (7.44%) Mentoring
13 58 (6.64%) CRM
14 53 (6.06%) Agile Software Development
15 52 (5.95%) Configuration Management
16 44 (5.03%) Service Design
17 43 (4.92%) Change Control
17 43 (4.92%) Software Engineering
18 40 (4.58%) Migration
19 36 (4.12%) Line Management
Programming Languages
1 79 (9.04%) SQL
2 43 (4.92%) Java
3 42 (4.81%) Perl
4 40 (4.58%) JavaScript
5 32 (3.66%) Python
6 22 (2.52%) C#
7 17 (1.95%) Shell Script
8 16 (1.83%) Bash Shell
9 11 (1.26%) PowerShell
10 10 (1.14%) Ruby
11 9 (1.03%) T-SQL
12 7 (0.80%) C
13 6 (0.69%) C++
14 3 (0.34%) Korn
14 3 (0.34%) PL/SQL
15 1 (0.11%) XPath
Qualifications
1 93 (10.64%) Degree
2 79 (9.04%) Security Cleared
3 73 (8.35%) Cisco Certification
4 69 (7.89%) Microsoft Certification
5 60 (6.86%) CCNA
6 48 (5.49%) CCNP
7 43 (4.92%) ITIL Certification
8 37 (4.23%) SC Cleared
9 33 (3.78%) VMware Certified Professional (VCP)
10 29 (3.32%) DV Cleared
10 29 (3.32%) MCSE
11 22 (2.52%) A+ Certification
12 21 (2.40%) MCSA
13 20 (2.29%) MCTS
14 17 (1.95%) CISSP
15 15 (1.72%) RHCE
15 15 (1.72%) RHCSA
16 13 (1.49%) CISM
16 13 (1.49%) ITIL Foundation Certificate
17 12 (1.37%) JNCIA
Quality Assurance & Compliance
1 203 (23.23%) SLA
2 27 (3.09%) QA
3 21 (2.40%) ISO/IEC 20000
4 20 (2.29%) ISO 9001
5 17 (1.95%) ISO/IEC 27001
6 7 (0.80%) COBIT
6 7 (0.80%) Sarbanes-Oxley
7 5 (0.57%) Data Quality
7 5 (0.57%) TickIT
8 4 (0.46%) ISO 9000
9 3 (0.34%) ISO22301
9 3 (0.34%) PCI DSS
10 1 (0.11%) GAMP
10 1 (0.11%) ISO 14000
10 1 (0.11%) ISO 14001
10 1 (0.11%) PMBOK
10 1 (0.11%) SAS 70
10 1 (0.11%) WAI
System Software
1 124 (14.19%) Active Directory
2 78 (8.92%) VMware Infrastructure
3 59 (6.75%) vSphere
4 21 (2.40%) VMware ESX
5 19 (2.17%) Hyper-V
6 14 (1.60%) XenApp
7 13 (1.49%) VMware ESXi
8 11 (1.26%) vCloud
9 9 (1.03%) XenDesktop
10 5 (0.57%) Firmware
11 2 (0.23%) ISA Server
11 2 (0.23%) Terminal Services
12 1 (0.11%) KVM
12 1 (0.11%) Oracle RAC
12 1 (0.11%) XenServer
Systems Management
1 29 (3.32%) SCCM
2 20 (2.29%) Puppet
2 20 (2.29%) WSUS
3 17 (1.95%) Opscode Chef
4 16 (1.83%) Nagios
5 11 (1.26%) Red Hat Spacewalk
6 7 (0.80%) Cisco UCCE
7 6 (0.69%) Opsview
8 5 (0.57%) Backup Exec
9 4 (0.46%) Ansible
9 4 (0.46%) OpenView
9 4 (0.46%) SCOM
10 3 (0.34%) Control-M
10 3 (0.34%) Data Guard
10 3 (0.34%) HP Quality Center
10 3 (0.34%) Netcool
10 3 (0.34%) Norton AntiVirus
10 3 (0.34%) Oracle Enterprise Manager
10 3 (0.34%) Red Hat Satellite
10 3 (0.34%) Systems Management Server (SMS)
Vendors
1 214 (24.49%) Microsoft
2 158 (18.08%) Cisco
3 120 (13.73%) VMware
4 69 (7.89%) Oracle
5 64 (7.32%) Citrix
6 56 (6.41%) EMC
7 54 (6.18%) HP
8 52 (5.95%) Red Hat
9 50 (5.72%) SAP
10 47 (5.38%) Remedy
11 36 (4.12%) ServiceNow
12 31 (3.55%) Juniper
13 29 (3.32%) Dell
14 25 (2.86%) IBM
15 24 (2.75%) LANDesk
15 24 (2.75%) NetApp
16 17 (1.95%) BMC
17 15 (1.72%) CheckPoint
18 14 (1.60%) Qualys
18 14 (1.60%) Rackspace
South East
Cognizant
Posted: 3 hours ago
Milton Keynes, Buckinghamshire
Big Red Recruitment
Salary: £40000 - £55000 per annum
Posted: 5 hours ago
Staines, Middlesex
Spring Technology
Salary: £40000.00 - £50000.00 per annum
Posted: 7 hours ago
Reading, Berkshire
The People Network
Salary: £40000 - £50000 per annum + Bonus, Benefits
Posted: Yesterday
Maidenhead, Berkshire
Stafford-Sharp Associates
Salary: From £50,000 to £60,000 per annum + Bens + Car allowance
Posted: Yesterday
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: From £28,000 to £34,000 per annum
Posted: 3 days ago
Maidenhead, Berkshire
RBW Consulting
Salary: From £45,000 to £55,000 per annum
Posted: 4 days ago
Reading
TDA Group
Posted: 4 days ago
Basingstoke, Hampshire
Lorien Resourcing
Salary: Competitive Salary package
Posted: 4 days ago
Amersham, Buckinghamshire
FT Select
Salary: From £45,000 to £50,000 per annum plus car allowance and benefits
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 6 days ago
South East
Cognizant
Posted: 7 days ago
Farnborough
Recruitment Genius Ltd
Salary: £18000 - £27000 per annum
Posted: 8 days ago
South East
Cognizant
Posted: 11 days ago
Oxford
Cognizant
Posted: 11 days ago
South East England
Volaris Exec
Salary: £100 - £80000 per annum + 20% bonus + comprehensive bens
Posted: 12 days ago
Basingstoke
Capita plc
Salary: £18000 - £19500 per annum
Posted: 12 days ago
Richmond, Surrey
EYC Symphony
Salary: From £80,000 to £120,000 per annum Up to 20% Bonus & Excellent Benefit
Posted: 13 days ago
Reading
TDA Group
Posted: 14 days ago
Banbury, Oxfordshire
CSC
Salary: Competitive
Posted: 15 days ago
Basingstoke
Bluefire Consulting
Salary: £55000 - £60000 per annum + £5,500 car, 15% bonus
Posted: 19 days ago
Reading
Cognitive Group Ltd
Salary: £45000.00 - £55000.00 per annum
Posted: 20 days ago
Reading
Cognitive Group Ltd
Salary: £55000.00 - £60000.00 per annum
Posted: 20 days ago
Farnborough
Computer Futures
Salary: £45000 - £55000 per annum + competitive
Posted: 21 days ago
West Sussex
Ampersand Consulting
Salary: £40000 - £45000 per annum
Posted: 26 days ago
Whiteley, Hampshire, United Kingdom
Specsavers
Salary: Competitive + Excellent Benefits
Posted: 26 days ago