The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 100 109 118
Rank change year-on-year
+9 +9
Permanent jobs citing Service Management 598 528 559
As % of all permanent IT jobs located in the South East 2.73% 2.43% 2.38%
As % of the Processes & Methodologies category 3.41% 3.06% 3.07%
Number of salaries quoted 390 378 408
Average salary £45,000 £42,500 £44,000
Average salary % change year-on-year
+5.88% -3.40%
90% offered a salary of more than £25,000 £24,000 £24,750
10% offered a salary of more than £70,000 £70,000 £69,750
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17555 17275 18185
As % of all permanent IT jobs located in the South East 80.09% 79.52% 77.54%
Number of salaries quoted 13975 13761 15653
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 17 December 2014.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +34 261 £55,000 +10.00% 24
Surrey +12 132 £45,000 - 8
Hampshire -52 82 £43,000 +32.30% 7
Buckinghamshire +23 64 £45,000 +26.79% 5
West Sussex +13 17 £38,250 -10.00%
Kent -23 17 £61,250 +122.72% 1
Oxfordshire +10 12 £29,000 -47.27% 4
Middlesex +7 6 £47,500 -20.83%
East Sussex -12 6 - - 1
Thames Valley - 6 £65,000 -
M4 Corridor +2 2 £65,000 +73.33%
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 17 December 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 786 (60.32%) ITIL
2 367 (28.17%) Service Delivery
3 320 (24.56%) SLA
4 296 (22.72%) Windows
5 276 (21.18%) Telecoms
6 262 (20.11%) Finance
7 241 (18.50%) Microsoft
8 205 (15.73%) Security Cleared
9 200 (15.35%) MS Excel
10 193 (14.81%) ITSM
11 180 (13.81%) Degree
12 177 (13.58%) Incident Management
13 175 (13.43%) Change Management
14 155 (11.90%) Cisco
15 153 (11.74%) Project Management
16 152 (11.67%) SC Cleared
17 140 (10.74%) Continuous Improvement
18 138 (10.59%) VMware
18 138 (10.59%) Analytical Skills
19 137 (10.51%) MS Office
20 136 (10.44%) Problem Management
21 117 (8.98%) Linux
22 115 (8.83%) Active Directory
23 107 (8.21%) SQL
24 103 (7.90%) PRINCE2
24 103 (7.90%) Risk Management
24 103 (7.90%) Agile Software Development
25 102 (7.83%) HP
26 101 (7.75%) Windows 7
27 100 (7.67%) ITIL Certification

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 17 December 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 44 (3.38%) IIS
2 38 (2.92%) MS Exchange
3 33 (2.53%) SharePoint
4 20 (1.53%) WebSphere
5 16 (1.23%) Tomcat
6 15 (1.15%) Apache
7 11 (0.84%) SharePoint 2010
7 11 (0.84%) Blackberry Enterprise Server
8 10 (0.77%) WebSphere Application Server
8 10 (0.77%) Lotus Domino
8 10 (0.77%) Quickr
8 10 (0.77%) WebSphere Portal
9 8 (0.61%) Exchange Server 2007
10 6 (0.46%) BizTalk Server
10 6 (0.46%) Lync
11 4 (0.31%) Exchange Server 2010
12 3 (0.23%) OpenStack
12 3 (0.23%) IBM HTTP Server
12 3 (0.23%) JBoss
12 3 (0.23%) Oracle HTTP Server
Applications
1 200 (15.35%) MS Excel
2 137 (10.51%) MS Office
3 33 (2.53%) MS PowerPoint
4 13 (1.00%) MS Project
5 7 (0.54%) MS Visio
6 2 (0.15%) Spreadsheet
7 1 (0.077%) Open Workbench
Business Applications
1 12 (0.92%) Oracle EBS
2 11 (0.84%) Dynamics CRM
3 10 (0.77%) Oracle ERP
4 8 (0.61%) Remedy ITSM
5 5 (0.38%) SAP Oil and Gas
5 5 (0.38%) Dynamics AX
5 5 (0.38%) Agresso
6 4 (0.31%) Oracle Applications
6 4 (0.31%) Oracle EBS R12
7 2 (0.15%) Compiere
7 2 (0.15%) Dynamics NAV
7 2 (0.15%) Cognos Business Intelligence
8 1 (0.077%) Oracle Financials
Cloud Services
1 44 (3.38%) SaaS
2 20 (1.53%) Cloud Computing
3 16 (1.23%) Microsoft Azure
4 15 (1.15%) Office 365
5 10 (0.77%) PaaS
5 10 (0.77%) Amazon AWS
6 4 (0.31%) IaaS
7 1 (0.077%) IBM Blueworks
Communications & Networking
1 88 (6.75%) LAN
1 88 (6.75%) WAN
2 69 (5.30%) VPN
3 67 (5.14%) Wireless
4 60 (4.60%) SAN
5 59 (4.53%) Internet
6 58 (4.45%) Firewall
7 54 (4.14%) DNS
8 39 (2.99%) TCP/IP
9 38 (2.92%) DHCP
10 33 (2.53%) 4G
11 32 (2.46%) Broadband
11 32 (2.46%) SDH
12 26 (2.00%) VoIP
12 26 (2.00%) VLAN
12 26 (2.00%) Radio Access Network
13 24 (1.84%) IP Telephony
14 23 (1.77%) SSL
15 22 (1.69%) 3G
16 19 (1.46%) MPLS
Database & Business Intelligence
1 83 (6.37%) SQL Server
2 31 (2.38%) MySQL
3 24 (1.84%) Relational Database
4 11 (0.84%) Crystal Reports
5 10 (0.77%) RDBMS
5 10 (0.77%) SQL Server Integration Services
6 7 (0.54%) Oracle Database
6 7 (0.54%) SQL Server Reporting Services
7 6 (0.46%) SQL Server 2008
8 5 (0.38%) DB2
9 4 (0.31%) Oracle Exadata
10 2 (0.15%) Oracle BI EE
11 1 (0.077%) SQL Server 2005
11 1 (0.077%) SQL Server 2012
11 1 (0.077%) Couchbase
11 1 (0.077%) OLAP
11 1 (0.077%) OLTP
11 1 (0.077%) Oracle Discoverer
11 1 (0.077%) MS Access
11 1 (0.077%) Data Warehouse
Development Applications
1 15 (1.15%) Team Foundation Server
2 12 (0.92%) Visual Studio
3 8 (0.61%) VSS/SourceSafe
4 5 (0.38%) Eclipse
5 3 (0.23%) Git (software)
5 3 (0.23%) Jenkins
5 3 (0.23%) Subversion
5 3 (0.23%) Ant
5 3 (0.23%) JUnit
6 1 (0.077%) WATIR
6 1 (0.077%) Selenium
6 1 (0.077%) FitNesse
6 1 (0.077%) JIRA
6 1 (0.077%) Fiddler
6 1 (0.077%) Cucumber
6 1 (0.077%) Hudson
6 1 (0.077%) XMLUnit
6 1 (0.077%) FishEye
6 1 (0.077%) Maven
General
1 276 (21.18%) Telecoms
2 262 (20.11%) Finance
3 72 (5.53%) Retail
4 67 (5.14%) Marketing
5 45 (3.45%) Billing
6 31 (2.38%) Local Government
7 28 (2.15%) Front Office
8 26 (2.00%) Military
9 22 (1.69%) Legal
9 22 (1.69%) Banking
10 18 (1.38%) German Language
11 17 (1.30%) Advertising
12 13 (1.00%) Italian Language
12 13 (1.00%) French Language
12 13 (1.00%) Spanish Language
13 12 (0.92%) Dutch Language
14 11 (0.84%) Manufacturing
14 11 (0.84%) Financial Institution
15 8 (0.61%) Electronics
16 6 (0.46%) Publishing
Job Titles
1 191 (14.66%) Service Manager
2 187 (14.35%) Analyst
3 85 (6.52%) Delivery Manager
4 78 (5.99%) Consultant
4 78 (5.99%) Services Delivery Manager
5 69 (5.30%) Support Analyst
6 65 (4.99%) Service Analyst
7 58 (4.45%) Account Manager
8 56 (4.30%) Architect
9 50 (3.84%) Service Desk Analyst
10 48 (3.68%) Problem Manager
11 46 (3.53%) Developer
12 44 (3.38%) Project Manager
13 43 (3.30%) 1st Line Support
14 42 (3.22%) Incident Manager
15 39 (2.99%) Administrator
16 37 (2.84%) Senior Manager
17 35 (2.69%) Junior
17 35 (2.69%) Applications Support
18 33 (2.53%) Support Engineer
Libraries, Frameworks & Software Standards
1 41 (3.15%) .NET
2 32 (2.46%) HTML
2 32 (2.46%) XML
3 30 (2.30%) CSS
4 21 (1.61%) Web Services
5 20 (1.53%) J2EE
6 13 (1.00%) Spring MVC
6 13 (1.00%) Ajax
6 13 (1.00%) Spring
6 13 (1.00%) Struts
7 12 (0.92%) jQuery
8 8 (0.61%) Middleware
8 8 (0.61%) JSON
9 6 (0.46%) ASP.NET
9 6 (0.46%) .NET Framework
10 5 (0.38%) Silverlight
10 5 (0.38%) Castle Windsor
10 5 (0.38%) XHTML
11 4 (0.31%) WebSphere MQ
11 4 (0.31%) XSLT
Miscellaneous
1 138 (10.59%) Analytical Skills
2 93 (7.14%) Management Information System
3 42 (3.22%) Enterprise Software
4 31 (2.38%) Statistics
5 19 (1.46%) Blackberry
6 16 (1.23%) Computer Science
7 12 (0.92%) Mathematics
8 11 (0.84%) RMADS
8 11 (0.84%) CMDB
8 11 (0.84%) N-Tier
8 11 (0.84%) NHS
9 10 (0.77%) Life Science
10 9 (0.69%) CESG
10 9 (0.69%) CESG CLAS
10 9 (0.69%) EPoS
11 8 (0.61%) Enterprise Storage
11 8 (0.61%) Video Conferencing
12 7 (0.54%) Social Media
13 6 (0.46%) Open Source
14 5 (0.38%) Smart Meter
Operating Systems
1 296 (22.72%) Windows
2 117 (8.98%) Linux
3 101 (7.75%) Windows 7
4 77 (5.91%) UNIX
5 43 (3.30%) Windows Server 2008
6 37 (2.84%) Windows XP
7 27 (2.07%) Red Hat Enterprise Linux
8 24 (1.84%) SUSE
9 20 (1.53%) Solaris
9 20 (1.53%) Windows Server 2003
10 18 (1.38%) Android
11 14 (1.07%) Windows Server 2012
12 13 (1.00%) CentOS
13 10 (0.77%) Windows 8
14 8 (0.61%) AIX
15 6 (0.46%) Mac OS
16 5 (0.38%) Windows Vista
17 4 (0.31%) Apple iOS
18 3 (0.23%) Windows NT
19 2 (0.15%) FreeBSD
Processes & Methodologies
1 786 (60.32%) ITIL
2 367 (28.17%) Service Delivery
3 193 (14.81%) ITSM
4 177 (13.58%) Incident Management
5 175 (13.43%) Change Management
6 153 (11.74%) Project Management
7 140 (10.74%) Continuous Improvement
8 136 (10.44%) Problem Management
9 103 (7.90%) PRINCE2
9 103 (7.90%) Risk Management
9 103 (7.90%) Agile Software Development
10 95 (7.29%) CRM
11 78 (5.99%) Root Cause Analysis
12 70 (5.37%) Stakeholder Management
13 69 (5.30%) Configuration Management
14 55 (4.22%) Business Development
15 44 (3.38%) Release Management
16 43 (3.30%) Product Management
17 42 (3.22%) Performance Management
18 38 (2.92%) Software Engineering
Programming Languages
1 107 (8.21%) SQL
2 44 (3.38%) Java
3 31 (2.38%) JavaScript
4 22 (1.69%) Perl
4 22 (1.69%) C
5 16 (1.23%) VBA
6 14 (1.07%) C#
6 14 (1.07%) PowerShell
7 11 (0.84%) PHP
8 10 (0.77%) Shell Script
9 9 (0.69%) T-SQL
10 8 (0.61%) C++
11 5 (0.38%) sed
11 5 (0.38%) AWK
11 5 (0.38%) VB
11 5 (0.38%) Python
12 3 (0.23%) Korn
12 3 (0.23%) Bash Shell
13 2 (0.15%) VBScript
13 2 (0.15%) PL/SQL
Qualifications
1 205 (15.73%) Security Cleared
2 180 (13.81%) Degree
3 152 (11.67%) SC Cleared
4 100 (7.67%) ITIL Certification
5 55 (4.22%) Cisco Certification
6 54 (4.14%) Microsoft Certification
7 43 (3.30%) MCSE
8 37 (2.84%) DV Cleared
9 34 (2.61%) CCNA
10 32 (2.46%) ITIL Foundation Certificate
11 31 (2.38%) PMI Certification
12 29 (2.23%) PMP
13 25 (1.92%) MCP
14 18 (1.38%) A+ Certification
14 18 (1.38%) CCNP
15 16 (1.23%) HND
16 11 (0.84%) MCITP
17 10 (0.77%) IBM Certification
17 10 (0.77%) CISSP
17 10 (0.77%) MCSA
Quality Assurance & Compliance
1 320 (24.56%) SLA
2 31 (2.38%) ISO/IEC 27001
3 30 (2.30%) PCI DSS
4 25 (1.92%) ISO 9001
5 21 (1.61%) QA
6 4 (0.31%) Sarbanes-Oxley
6 4 (0.31%) ISO/IEC 17799
7 3 (0.23%) BS15000
8 2 (0.15%) ISO 14001
8 2 (0.15%) COBIT
9 1 (0.077%) ISO/IEC 20000
System Software
1 115 (8.83%) Active Directory
2 88 (6.75%) VMware Infrastructure
3 40 (3.07%) Hyper-V
4 20 (1.53%) vSphere
5 15 (1.15%) XenApp
6 14 (1.07%) XenDesktop
7 12 (0.92%) vCloud
8 6 (0.46%) Citrix Presentation Server
9 4 (0.31%) Microsoft Virtual Server
10 3 (0.23%) Tivoli Directory Server
10 3 (0.23%) Microsoft App-V
11 2 (0.15%) Terminal Services
11 2 (0.15%) VMware ESX
11 2 (0.15%) KVM
11 2 (0.15%) RHEV
11 2 (0.15%) PowerHA
11 2 (0.15%) VMware ESXi
11 2 (0.15%) VMware Server
11 2 (0.15%) Squid
11 2 (0.15%) Oracle RAC
Systems Management
1 42 (3.22%) Nagios
2 34 (2.61%) SCCM
3 28 (2.15%) Puppet
4 13 (1.00%) Netcool
5 11 (0.84%) NetBackup
6 10 (0.77%) Tivoli
7 8 (0.61%) Opsview
7 8 (0.61%) Cisco Prime
7 8 (0.61%) Cisco LMS
8 7 (0.54%) Systems Management Server (SMS)
9 6 (0.46%) Oracle Enterprise Manager
9 6 (0.46%) Cisco UCCX
10 5 (0.38%) logstash
11 4 (0.31%) OpenView
11 4 (0.31%) TeMIP
11 4 (0.31%) Backup Exec
11 4 (0.31%) HP NNM
11 4 (0.31%) OVPI
11 4 (0.31%) WSUS
12 3 (0.23%) NSN NetAct
Vendors
1 241 (18.50%) Microsoft
2 155 (11.90%) Cisco
3 138 (10.59%) VMware
4 102 (7.83%) HP
5 72 (5.53%) Citrix
6 69 (5.30%) Oracle
7 62 (4.76%) IBM
8 54 (4.14%) Remedy
9 49 (3.76%) Fujitsu
10 42 (3.22%) Huawei
11 36 (2.76%) EMC
12 26 (2.00%) ServiceNow
13 25 (1.92%) Sun
14 24 (1.84%) Red Hat
15 23 (1.77%) Ericsson
16 20 (1.53%) NetApp
17 17 (1.30%) Aastra
17 17 (1.30%) Sonus
17 17 (1.30%) Cognos
17 17 (1.30%) Avaya
Milton Keynes, Buckinghamshire
Cooper Lomaz Recruitment Ltd
Salary: £60k - 70k per year
Posted: 12 hours ago
Brighton, East Sussex
Sanderson
Salary: £25000.00 - £27000.00 per annum + benefits
Posted: 14 hours ago
Newbury, Berkshire
Austin Fraser
Salary: £55000.00 - £65000.00 per annum + Benefits
Posted: 16 hours ago
Slough, Berkshire
Telefonica
Posted: 18 hours ago
Farnborough, Hampshire
FT Select
Salary: From £60,000 to £70,000 per annum + bonus + benefits
Posted: 19 hours ago
Cobham, Surrey
Fruition IT Resources Limited
Salary: £40000 - £47000 per annum + Excellent Benefits + Bonus
Posted: 21 hours ago
Berkshire
GO Partnership Ltd
Salary: Benefits
Posted: Yesterday
Newbury, Berkshire
Go Partnership.
Salary: From £65,000 to £72,000 per annum + Benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Austin Fraser
Salary: £40000.00 - £50000.00 per annum + Excellent Benefits
Posted: Yesterday
Witney, Oxfordshire
Roc Search
Salary: £25000 - £30000 per annum + Benfits
Posted: Yesterday
Bracknell, Berkshire
EXCELerate
Salary: £30k OTE £60k & Health, Life, Pension
Posted: Yesterday
Milton Keynes, Buckinghamshire
IT Connections
Salary: to £55,000
Posted: 2 days ago
Kent
Vertical IT
Salary: £35000 - £37000 per annum + BENEFITS
Posted: 2 days ago
Hook, Hampshire
Serco Group PLC
Salary: £75000 - £80000 per annum
Posted: 2 days ago
Hampshire
Peopleworks
Salary: From £50,000 to £55,000 per annum £50,000 to £55,000 + Bonus (10%) Neg
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 4 days ago
Reading, Berkshire
CGI
Salary: £55000 - £70000 per annum + benefits
Posted: 5 days ago
Reading, Berkshire
CGI
Salary: £55000 - £70000 per annum + benefits
Posted: 5 days ago
Reading, Berkshire
SJB Corporate Ltd
Posted: 6 days ago
Guildford, Surrey
AQA
Salary: Up to £50,000 per annum circa
Posted: 6 days ago