The table below looks at the statistics for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Service Management
England / South East
Rank 120 137 107
Rank change year-on-year
+17 -30
Permanent jobs citing Service Management 390 471 575
As % of all permanent IT jobs located in the South East 2.62% 2.41% 2.85%
As % of the Processes & Methodologies category 3.06% 2.78% 3.37%
Number of salaries quoted 251 378 392
Median salary £47,500 £45,000 £47,500
Median salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £24,750 £25,000 £23,800
10% offered a salary of more than £75,000 £63,750 £70,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the South East region.

Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
12764 16918 17072
As % of all permanent IT jobs located in the South East 85.68% 86.53% 84.65%
Number of salaries quoted 10436 14261 13705
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £31,500 £30,000
10% offered a salary of more than £67,500 £65,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 18 January 2017.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +10 118 £65,000 +23.80% 5
Surrey +1 91 £45,000 +40.62% 7
Hampshire +6 73 £37,950 -24.10% 8
Buckinghamshire +25 30 £45,000 +16.12% 2
Oxfordshire +32 26 £35,000 -43.54% 1
West Sussex +24 24 £52,500 +7.14% 2
Kent -7 15 £57,500 +125.12% 4
East Sussex - 14 £50,000 -
Middlesex -5 1 £75,000 +39.53%
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 18 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Service Management.

1 527 (62.89%) ITIL
2 233 (27.80%) ITSM
3 168 (20.05%) Service Delivery
4 160 (19.09%) Windows
5 157 (18.74%) Finance
6 146 (17.42%) Project Management
7 142 (16.95%) SLA
8 133 (15.87%) Incident Management
9 132 (15.75%) Microsoft
10 106 (12.65%) SQL
11 105 (12.53%) MS Excel
12 99 (11.81%) Active Directory
13 96 (11.46%) Telecoms
13 96 (11.46%) Stakeholder Management
14 95 (11.34%) Agile Software Development
14 95 (11.34%) Degree
14 95 (11.34%) ITIL V3
15 85 (10.14%) Cisco
16 84 (10.02%) VMware
16 84 (10.02%) Analytical Skills
17 77 (9.19%) Change Management
18 72 (8.59%) Management Information System
19 70 (8.35%) PRINCE2
19 70 (8.35%) Security Cleared
20 69 (8.23%) Problem Management
21 64 (7.64%) Continuous Improvement
22 62 (7.40%) Data Centre
22 62 (7.40%) ITIL Certification
23 61 (7.28%) VMware Infrastructure
24 60 (7.16%) Linux

Service Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (5.49%) MS Exchange
2 26 (3.10%) SharePoint
3 24 (2.86%) Exchange Server 2010
4 9 (1.07%) Exchange Server 2013
4 9 (1.07%) Tomcat
5 8 (0.95%) IBM Notes
6 7 (0.84%) Blackberry Enterprise Server
6 7 (0.84%) Exchange Server 2003
6 7 (0.84%) IIS
7 5 (0.60%) Skype for Business
8 4 (0.48%) MS Project Server
9 3 (0.36%) Apache
9 3 (0.36%) SAP Portal
9 3 (0.36%) WebLogic
10 2 (0.24%) Exchange Server 2007
10 2 (0.24%) JBoss
10 2 (0.24%) SharePoint Server
11 1 (0.12%) CMS
11 1 (0.12%) nginx
11 1 (0.12%) SharePoint 2010
Applications
1 105 (12.53%) MS Excel
2 58 (6.92%) MS Office
3 17 (2.03%) MS PowerPoint
4 9 (1.07%) MS Project
5 6 (0.72%) MS Visio
6 2 (0.24%) Maya
6 2 (0.24%) Spreadsheet
Business Applications
1 15 (1.79%) Remedy ITSM
2 14 (1.67%) SAP HR
3 13 (1.55%) SAP FI
4 10 (1.19%) Maximo
5 8 (0.95%) Primavera
5 8 (0.95%) SAP CO
5 8 (0.95%) SAP FI/CO
5 8 (0.95%) SAP MM
5 8 (0.95%) SAP PM
5 8 (0.95%) SAP QM
5 8 (0.95%) SAP SD
6 6 (0.72%) Dynamics CRM
7 5 (0.60%) SAP BPC
7 5 (0.60%) SAP FI-AP
7 5 (0.60%) SAP FI-AR
7 5 (0.60%) SAP FI-GL
8 3 (0.36%) Dynamics NAV
8 3 (0.36%) Oracle BPM
8 3 (0.36%) SAP MDM
8 3 (0.36%) SAP SRM
Cloud Services
1 56 (6.68%) Office 365
2 32 (3.82%) Cloud Computing
3 17 (2.03%) Amazon AWS
3 17 (2.03%) SaaS
4 14 (1.67%) Microsoft Azure
5 7 (0.84%) IaaS
5 7 (0.84%) PaaS
6 2 (0.24%) Akamai
6 2 (0.24%) AWS CloudFormation
6 2 (0.24%) AWS Elastic Beanstalk
6 2 (0.24%) G Suite
Communications & Networking
1 45 (5.37%) VPN
2 44 (5.25%) TCP/IP
3 43 (5.13%) Firewall
4 37 (4.42%) LAN
5 32 (3.82%) Wireless
6 30 (3.58%) DNS
7 29 (3.46%) DHCP
7 29 (3.46%) MPLS
8 28 (3.34%) Cisco Nexus
8 28 (3.34%) Ethernet
9 26 (3.10%) ATM
10 23 (2.74%) WAN
11 18 (2.15%) Cisco ASA
12 17 (2.03%) Broadband
13 16 (1.91%) SAN
14 15 (1.79%) Network Security
15 14 (1.67%) IPsec
15 14 (1.67%) SSL
16 13 (1.55%) DWDM
16 13 (1.55%) SDH
Database & Business Intelligence
1 56 (6.68%) SQL Server
2 36 (4.30%) SQL Server Integration Services
3 25 (2.98%) SQL Server Reporting Services
4 24 (2.86%) Relational Database
5 15 (1.79%) QlikView
6 11 (1.31%) RDBMS
7 9 (1.07%) GIS
7 9 (1.07%) MySQL
8 8 (0.95%) Oracle Database
9 6 (0.72%) SQL Server Analysis Services
10 4 (0.48%) SQL Server 2008
10 4 (0.48%) SQL Server 2012
11 3 (0.36%) BusinessObjects
11 3 (0.36%) BusinessObjects Business Intelligence
11 3 (0.36%) Oracle Database 10g
11 3 (0.36%) Oracle Database 11g
11 3 (0.36%) Oracle Database 12c
11 3 (0.36%) PostgreSQL
12 2 (0.24%) Couchbase
12 2 (0.24%) NoSQL
Development Applications
1 18 (2.15%) Rational DOORS
2 6 (0.72%) Jenkins
3 5 (0.60%) Visual Studio
4 4 (0.48%) Sonatype Nexus
5 3 (0.36%) Maven
6 2 (0.24%) CircleCI
6 2 (0.24%) Gatling
6 2 (0.24%) JMeter
6 2 (0.24%) JUnit
6 2 (0.24%) Selenium
6 2 (0.24%) WebDriver
7 1 (0.12%) Ant
7 1 (0.12%) Git (software)
7 1 (0.12%) Subversion
7 1 (0.12%) Team Foundation Server
General
1 157 (18.74%) Finance
2 96 (11.46%) Telecoms
3 40 (4.77%) Retail
4 30 (3.58%) Marketing
5 29 (3.46%) Billing
6 16 (1.91%) Back Office
7 15 (1.79%) Publishing
8 13 (1.55%) Advertising
9 12 (1.43%) Manufacturing
10 10 (1.19%) Legal
11 9 (1.07%) Banking
11 9 (1.07%) Electronics
11 9 (1.07%) Local Government
12 6 (0.72%) Front Office
13 3 (0.36%) Financial Institution
14 2 (0.24%) Pharmaceutical
15 1 (0.12%) French Language
15 1 (0.12%) Games
15 1 (0.12%) German Language
15 1 (0.12%) Italian Language
Job Titles
1 138 (16.47%) Analyst
2 102 (12.17%) Service Manager
3 62 (7.40%) Developer
3 62 (7.40%) IT Manager
4 49 (5.85%) Services Delivery Manager
4 49 (5.85%) Support Analyst
5 47 (5.61%) Delivery Manager
6 46 (5.49%) Consultant
7 44 (5.25%) Architect
7 44 (5.25%) IT Analyst
7 44 (5.25%) IT Services Manager
7 44 (5.25%) ITIL Manager
8 39 (4.65%) IT Support
9 38 (4.53%) Incident Manager
10 35 (4.18%) 2nd Line Support
11 34 (4.06%) Network Engineer
12 32 (3.82%) Infrastructure Manager
13 29 (3.46%) Support Engineer
14 28 (3.34%) Applications Support
14 28 (3.34%) Service Analyst
Libraries, Frameworks & Software Standards
1 46 (5.49%) Web Services
2 45 (5.37%) .NET
3 41 (4.89%) HTML
4 30 (3.58%) CSS
5 27 (3.22%) JSON
5 27 (3.22%) XML
6 17 (2.03%) Middleware
7 15 (1.79%) CSS3
7 15 (1.79%) J2EE
8 12 (1.43%) Hibernate
8 12 (1.43%) Spring
9 11 (1.31%) HTML5
10 9 (1.07%) REST
10 9 (1.07%) SOAP
11 8 (0.95%) BAPI
11 8 (0.95%) jQuery
12 4 (0.48%) RESTful
13 3 (0.36%) ASP.NET
13 3 (0.36%) Oracle Fusion
14 2 (0.24%) LAMP
Miscellaneous
1 84 (10.02%) Analytical Skills
2 72 (8.59%) Management Information System
3 62 (7.40%) Data Centre
4 55 (6.56%) Computer Science
5 38 (4.53%) Blackberry
6 36 (4.30%) Virtual Team
7 23 (2.74%) EPoS
8 20 (2.39%) Mathematics
8 20 (2.39%) NHS
9 15 (1.79%) Physics
10 14 (1.67%) CMDB
11 10 (1.19%) Data Structures
11 10 (1.19%) Statistics
12 9 (1.07%) CESG
13 8 (0.95%) Clustering
14 7 (0.84%) iSeries
14 7 (0.84%) Mainframe
15 6 (0.72%) Driving Licence
15 6 (0.72%) Public Cloud
15 6 (0.72%) User Experience
Operating Systems
1 160 (19.09%) Windows
2 60 (7.16%) Linux
3 54 (6.44%) Windows Server
4 40 (4.77%) Windows Server 2008
5 34 (4.06%) Windows 7
6 33 (3.94%) Android
7 31 (3.70%) Apple iOS
8 29 (3.46%) Unix
8 29 (3.46%) Windows Server 2012
9 28 (3.34%) Windows Server 2003
10 25 (2.98%) Windows XP
11 22 (2.63%) Red Hat Enterprise Linux
12 17 (2.03%) Windows 2000
12 17 (2.03%) Windows 8
12 17 (2.03%) Windows Mobile
13 15 (1.79%) CentOS
13 15 (1.79%) Windows 10
14 3 (0.36%) AIX
14 3 (0.36%) Data ONTAP
14 3 (0.36%) Solaris
Processes & Methodologies
1 527 (62.89%) ITIL
2 233 (27.80%) ITSM
3 168 (20.05%) Service Delivery
4 146 (17.42%) Project Management
5 133 (15.87%) Incident Management
6 96 (11.46%) Stakeholder Management
7 95 (11.34%) Agile Software Development
7 95 (11.34%) ITIL V3
8 77 (9.19%) Change Management
9 70 (8.35%) PRINCE2
10 69 (8.23%) Problem Management
11 64 (7.64%) Continuous Improvement
12 45 (5.37%) Risk Management
13 43 (5.13%) Logistics
14 42 (5.01%) Business Intelligence
14 42 (5.01%) Performance Management
15 39 (4.65%) Line Management
16 37 (4.42%) Stakeholder Engagement
17 36 (4.30%) Product Management
18 35 (4.18%) Programme Management
Programming Languages
1 106 (12.65%) SQL
2 52 (6.21%) C#
3 44 (5.25%) Java
4 34 (4.06%) T-SQL
5 27 (3.22%) JavaScript
6 20 (2.39%) PowerShell
6 20 (2.39%) VB.NET
7 13 (1.55%) C
8 9 (1.07%) VB
9 6 (0.72%) PHP
10 5 (0.60%) Bash Shell
10 5 (0.60%) Python
11 4 (0.48%) Perl
11 4 (0.48%) Shell Script
12 2 (0.24%) Ruby
13 1 (0.12%) Bourne shell
13 1 (0.12%) C-shell
13 1 (0.12%) Korn
13 1 (0.12%) PL/SQL
Qualifications
1 95 (11.34%) Degree
2 70 (8.35%) Security Cleared
3 62 (7.40%) ITIL Certification
4 49 (5.85%) Cisco Certification
5 35 (4.18%) CCNA
6 33 (3.94%) SC Cleared
7 31 (3.70%) MCP
8 23 (2.74%) CCNP
9 22 (2.63%) Microsoft Certification
10 18 (2.15%) ITIL Foundation Certificate
11 13 (1.55%) A+ Certification
12 9 (1.07%) CISSP
12 9 (1.07%) PMI Certification
13 8 (0.95%) CISM
13 8 (0.95%) JNCIA
13 8 (0.95%) Network+ Certification
13 8 (0.95%) PMP
14 7 (0.84%) APMP
14 7 (0.84%) DV Cleared
14 7 (0.84%) MCSE
Quality Assurance & Compliance
1 142 (16.95%) SLA
2 34 (4.06%) PCI DSS
3 24 (2.86%) COBIT
4 21 (2.51%) QA
5 20 (2.39%) ISO/IEC 17799
6 18 (2.15%) ISO/IEC 27001
7 7 (0.84%) PMBOK
8 6 (0.72%) Data Quality
9 4 (0.48%) ISO/IEC 20000
10 2 (0.24%) Government Security Classifications
10 2 (0.24%) Sarbanes-Oxley
11 1 (0.12%) GAMP
11 1 (0.12%) JSP 440
System Software
1 99 (11.81%) Active Directory
2 61 (7.28%) VMware Infrastructure
3 23 (2.74%) Hyper-V
4 22 (2.63%) vSphere
5 16 (1.91%) vCloud
6 10 (1.19%) VMware ESXi
7 8 (0.95%) VMware ESX
8 7 (0.84%) BlackBerry Internet Service
8 7 (0.84%) XenApp
8 7 (0.84%) XenDesktop
9 4 (0.48%) NFS
9 4 (0.48%) Terminal Services
10 3 (0.36%) Oracle RAC
11 2 (0.24%) BitLocker
11 2 (0.24%) Docker
11 2 (0.24%) Virtual Machines
12 1 (0.12%) ISA Server
12 1 (0.12%) Microsoft App-V
12 1 (0.12%) NDS
Systems Management
1 48 (5.73%) SCCM
2 15 (1.79%) SCOM
3 9 (1.07%) Cisco CUCM
4 8 (0.95%) Systems Management Server (SMS)
5 7 (0.84%) Nagios
6 6 (0.72%) Puppet
6 6 (0.72%) WSUS
7 5 (0.60%) NetBackup
8 4 (0.48%) Backup Exec
8 4 (0.48%) EMC NetWorker
8 4 (0.48%) HP Quality Center
9 3 (0.36%) Data Guard
9 3 (0.36%) Enterprise Manager Cloud Control
9 3 (0.36%) OPNET
9 3 (0.36%) Oracle RMAN
10 2 (0.24%) AirWatch
10 2 (0.24%) DameWare
10 2 (0.24%) Opscode Chef
10 2 (0.24%) vRealize
11 1 (0.12%) CA Spectrum
Vendors
1 132 (15.75%) Microsoft
2 85 (10.14%) Cisco
3 84 (10.02%) VMware
4 45 (5.37%) SAP
5 41 (4.89%) ServiceNow
6 35 (4.18%) HP
6 35 (4.18%) Oracle
7 26 (3.10%) Remedy
8 21 (2.51%) Dell
9 20 (2.39%) Citrix
10 19 (2.27%) Red Hat
11 17 (2.03%) Juniper
12 16 (1.91%) NetApp
13 15 (1.79%) SolarWinds
14 13 (1.55%) CheckPoint
14 13 (1.55%) F5
15 12 (1.43%) Palo Alto
16 10 (1.19%) BMC
16 10 (1.19%) EMC
17 9 (1.07%) Avaya
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £40000 per annum + Benefits
Posted: 15 hours ago
West Malling, Kent
Anthony James Consulting
Salary: From £60,000 to £70,000 per annum
Posted: 19 hours ago
Leatherhead, Surrey
Lorien Resourcing
Posted: 17 hours ago
Fareham, Hampshire
Leidos
Posted: 4 days ago
Basingstoke, Hampshire
Stott & May
Salary: £60000 - £70000 per annum
Posted: 5 days ago
Queenborough, Kent
Aesica Pharmaceuticals
Salary: Competitive
Posted: 4 days ago
Kent
Rullion IT Plus
Salary: £60000 - £65000 per annum + Excellent Benefits
Posted: 4 days ago
Fareham, Hampshire
Leidos
Posted: 4 days ago
East Grinstead, West Sussex
Owen Daniels Consultancy
Salary: Up to £50,000 per annum £50,000 +Car allowance
Posted: 5 days ago
Surrey
Henley Computer Services
Posted: 6 days ago
Staines
Centrica
Salary: Competitive + benefits
Posted: Yesterday
Cobham, Surrey
Sanderson
Salary: £47000.00 - £55500.00 per annum
Posted: 6 days ago
Woking
Edward Carter Solutions
Salary: £30000 - £30001 per annum
Posted: 12 days ago
Newbury, Berkshire
Evolution Recruitment Solutions
Salary: 55,000-65,000
Posted: 4 days ago
Farnborough, Hampshire
Experis Ltd
Salary: £64000 - £700000 per annum + Pension and company benefits
Posted: 5 days ago
Maidenhead, Berkshire
The Rank Group plc
Salary: Competitive salary plus benefits
Posted: 13 days ago
Fareham
Spectrum IT
Salary: £30000 - £32000 per annum + Benefits
Posted: 26 days ago
Abingdon, Oxfordshire
RM plc
Salary: £45000 - £58000 per annum + bonus and benefits
Posted: 13 days ago
Reading, Berkshire
JM
Salary: £65000 - £85000 per annum + Bonus + Full Benefits
Posted: 6 days ago
Worthing, South East
HM Revenue and Customs
Salary: £35,761 - £40,194 plus benefits
Posted: 26 days ago
Slough, Berkshire
Telefonica
Posted: 4 days ago
Staines
Bupa
Posted: 15 days ago