The first table below looks at the demand for Service Management skills in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 96 125 132
Rank change year-on-year
+29 +7
Permanent jobs citing Service Management 631 484 460
As % of all permanent IT jobs located in the South East 2.78% 2.17% 1.97%
As % of the Processes & Methodologies category 3.58% 2.92% 2.62%
Number of salaries quoted 444 375 371
Average salary £44,000 £42,500 £44,000
Average salary % change year-on-year
+3.52% -3.40%
90% offered a salary of more than £26,250 £23,000 £26,250
10% offered a salary of more than £75,000 £70,000 £67,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Processes & Methodologies Category
South East
Permanent IT job ads with a match in the
Processes & Methodologies category
17603 16560 17535
As % of all permanent IT jobs located in the South East 77.58% 74.11% 75.18%
Number of salaries quoted 13906 13546 14918
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £63,000 £67,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
England

Service Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in the South East

Service Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the South East region.

Service Management Salary Trend in the South East

Service Management
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Service Management across the South East region over the 3 months to 11 July 2014.

Service Management Salary Histogram in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the South East region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +31 177 £45,000 +12.50% 10
Hampshire -2 120 £38,000 +3.05% 25
Surrey -8 111 £44,000 +10.00% 17
Buckinghamshire +35 81 £45,600 -8.80% 5
West Sussex +49 76 £35,000 -9.09% 3
Kent -4 21 £42,500 -15.00% 5
Oxfordshire +10 18 £50,000 +17.64% 1
Middlesex -3 9 £42,500 -17.07% 1
East Sussex -37 5 £40,000 -23.10% 2
Home Counties - 3 £65,000 -
M4 Corridor - 1 £26,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in the South East

For the 6 months to 11 July 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 845 (64.31%) ITIL
2 415 (31.58%) Service Delivery
3 353 (26.86%) ITSM
4 306 (23.29%) Finance
5 289 (21.99%) Microsoft
6 272 (20.70%) Telecoms
7 238 (18.11%) Windows
8 226 (17.20%) SLA
9 218 (16.59%) MS Excel
10 196 (14.92%) Project Management
11 182 (13.85%) Problem Management
12 177 (13.47%) Degree
13 163 (12.40%) Security Cleared
13 163 (12.40%) Change Management
14 161 (12.25%) Incident Management
15 138 (10.50%) Active Directory
16 137 (10.43%) PRINCE2
17 131 (9.97%) VMware
18 127 (9.67%) ITIL Certification
19 125 (9.51%) SQL
20 122 (9.28%) HP
21 121 (9.21%) SC Cleared
22 120 (9.13%) Oracle
23 106 (8.07%) MS Office
24 105 (7.99%) Management Information System
25 104 (7.91%) Cisco
26 102 (7.76%) SQL Server
27 100 (7.61%) IBM
28 95 (7.23%) UNIX
29 93 (7.08%) Linux

Service Management
Top Related IT Skills in the South East by Category

For the 6 months to 11 July 2014, IT jobs across the South East region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 58 (4.41%) IIS
2 55 (4.19%) MS Exchange
3 48 (3.65%) Tomcat
4 41 (3.12%) SharePoint
5 34 (2.59%) Apache
6 28 (2.13%) WebSphere
7 21 (1.60%) Exchange Server 2003
8 20 (1.52%) SharePoint 2010
9 16 (1.22%) Blackberry Enterprise Server
10 14 (1.07%) Exchange Server 2010
11 12 (0.91%) Lync
11 12 (0.91%) CMS
11 12 (0.91%) SAS
12 11 (0.84%) Exchange Server 2007
13 9 (0.68%) Exchange Server 2013
14 8 (0.61%) SharePoint 2013
15 7 (0.53%) JCAPS
15 7 (0.53%) CICS
16 5 (0.38%) WebSphere Process Server
16 5 (0.38%) WebSphere Application Server
Applications
1 218 (16.59%) MS Excel
2 106 (8.07%) MS Office
3 24 (1.83%) MS PowerPoint
4 19 (1.45%) MS Visio
5 18 (1.37%) MS Project
6 3 (0.23%) Spreadsheet
7 2 (0.15%) PaintShop Pro
Business Applications
1 31 (2.36%) Remedy ITSM
2 12 (0.91%) Oracle EBS
3 8 (0.61%) Oracle ERP
4 6 (0.46%) RMDS
5 4 (0.30%) Oracle EBS R12
5 4 (0.30%) Compiere
5 4 (0.30%) Dynamics NAV
6 3 (0.23%) Maximo
7 2 (0.15%) SAP Oil and Gas
7 2 (0.15%) Academy Housing
7 2 (0.15%) arcHouse
7 2 (0.15%) Dynamics AX
8 1 (0.076%) SAP ERP
8 1 (0.076%) Dynamics CRM
8 1 (0.076%) Summit
8 1 (0.076%) SAP CO
8 1 (0.076%) Tesseract
8 1 (0.076%) Oracle Applications
8 1 (0.076%) SAP CRM
8 1 (0.076%) SAP FI/CO
Cloud Services
1 51 (3.88%) SaaS
2 34 (2.59%) Cloud Computing
3 11 (0.84%) Microsoft Azure
4 8 (0.61%) Amazon AWS
4 8 (0.61%) PaaS
5 4 (0.30%) Google Compute Engine
6 3 (0.23%) IaaS
7 1 (0.076%) Amazon ELB
7 1 (0.076%) Office 365
7 1 (0.076%) Route 53
7 1 (0.076%) Amazon EC2
Communications & Networking
1 76 (5.78%) Firewall
2 71 (5.40%) DNS
3 59 (4.49%) LAN
3 59 (4.49%) WAN
4 52 (3.96%) SAN
4 52 (3.96%) Internet
5 43 (3.27%) TCP/IP
6 36 (2.74%) VPN
6 36 (2.74%) SSL
6 36 (2.74%) DHCP
7 34 (2.59%) LDAP
8 25 (1.90%) Wireless
9 18 (1.37%) NAS
10 17 (1.29%) Radio Access Network
10 17 (1.29%) SMTP
11 16 (1.22%) ISDN
11 16 (1.22%) SDH
11 16 (1.22%) DPNSS
11 16 (1.22%) MD110
12 15 (1.14%) 3G
Database & Business Intelligence
1 102 (7.76%) SQL Server
2 64 (4.87%) MySQL
3 35 (2.66%) DB2
4 30 (2.28%) Relational Database
5 16 (1.22%) SQL Server 2008
5 16 (1.22%) SQL Server Reporting Services
6 15 (1.14%) SQL Server Integration Services
7 14 (1.07%) Data Warehouse
8 12 (0.91%) Crystal Reports
8 12 (0.91%) Oracle Database
9 11 (0.84%) OLAP
9 11 (0.84%) MS Access
10 10 (0.76%) Big Data
11 8 (0.61%) BusinessObjects
12 7 (0.53%) Oracle Database 10g
12 7 (0.53%) Oracle Database 11g
12 7 (0.53%) SQL Server 2005
13 6 (0.46%) RDBMS
14 5 (0.38%) Oracle BI EE
15 3 (0.23%) SQL Server 2012
Development Applications
1 6 (0.46%) Eclipse
1 6 (0.46%) Team Foundation Server
2 4 (0.30%) Visual Studio
2 4 (0.30%) Xcode
3 3 (0.23%) JUnit
3 3 (0.23%) Selenium
4 2 (0.15%) JIRA
4 2 (0.15%) Serena SBM
5 1 (0.076%) Subversion
5 1 (0.076%) TestPartner
5 1 (0.076%) Maven
5 1 (0.076%) SilkPerformer
5 1 (0.076%) MorphX
5 1 (0.076%) QuickTest Pro
5 1 (0.076%) LoadRunner
5 1 (0.076%) RequisitePro
5 1 (0.076%) QALoad
5 1 (0.076%) Ant
5 1 (0.076%) jMock
5 1 (0.076%) EasyMock
General
1 306 (23.29%) Finance
2 272 (20.70%) Telecoms
3 72 (5.48%) Retail
4 53 (4.03%) Advertising
5 45 (3.42%) Legal
6 42 (3.20%) Marketing
7 26 (1.98%) Banking
8 21 (1.60%) French Language
9 20 (1.52%) Billing
9 20 (1.52%) Military
10 17 (1.29%) Local Government
11 16 (1.22%) Manufacturing
12 15 (1.14%) Back Office
13 14 (1.07%) German Language
14 13 (0.99%) Pharmaceutical
14 13 (0.99%) Law
15 11 (0.84%) Publishing
15 11 (0.84%) Front Office
16 9 (0.68%) Financial Institution
16 9 (0.68%) Automotive
Job Titles
1 236 (17.96%) Service Manager
2 200 (15.22%) Analyst
3 95 (7.23%) Delivery Manager
4 82 (6.24%) Consultant
4 82 (6.24%) Services Delivery Manager
5 65 (4.95%) Architect
6 60 (4.57%) Team Leader
6 60 (4.57%) Technical Manager
7 59 (4.49%) Service Analyst
8 55 (4.19%) Support Analyst
9 54 (4.11%) Support Engineer
10 45 (3.42%) Technical Support
11 41 (3.12%) Applications Support
12 40 (3.04%) Technical Services Manager
13 38 (2.89%) Developer
14 36 (2.74%) Technical Consultant
15 34 (2.59%) IT Services Manager
16 32 (2.44%) Senior Manager
17 31 (2.36%) Operations Manager
17 31 (2.36%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 63 (4.79%) XML
2 54 (4.11%) HTML
2 54 (4.11%) CSS
3 41 (3.12%) Web Services
4 34 (2.59%) .NET
5 28 (2.13%) LAMP
6 26 (1.98%) Ajax
7 16 (1.22%) WAMP
7 16 (1.22%) SOAP
8 12 (0.91%) COM
9 11 (0.84%) XHTML
9 11 (0.84%) HTML5
10 10 (0.76%) J2EE
11 8 (0.61%) ASP.NET
11 8 (0.61%) CGI
11 8 (0.61%) JSON
11 8 (0.61%) Spring
12 6 (0.46%) Application Packaging
12 6 (0.46%) WebSphere MQ
12 6 (0.46%) Rendezvous
Miscellaneous
1 105 (7.99%) Management Information System
2 57 (4.34%) CMDB
3 42 (3.20%) Computer Science
4 25 (1.90%) Blackberry
4 25 (1.90%) Enterprise Software
5 24 (1.83%) Clustering
6 20 (1.52%) Replication
7 18 (1.37%) Client/Server
8 15 (1.14%) PMI
9 14 (1.07%) Physics
10 13 (0.99%) Mathematics
10 13 (0.99%) Mainframe
11 12 (0.91%) Blog
12 11 (0.84%) Statistics
12 11 (0.84%) EPoS
12 11 (0.84%) Mobile App
13 8 (0.61%) iPhone
13 8 (0.61%) Open Source
13 8 (0.61%) Thin Client
13 8 (0.61%) CESG
Operating Systems
1 238 (18.11%) Windows
2 95 (7.23%) UNIX
3 93 (7.08%) Linux
4 52 (3.96%) Windows 7
5 51 (3.88%) Windows XP
6 48 (3.65%) Windows Server 2008
7 24 (1.83%) Windows Server 2003
8 16 (1.22%) HPUX
9 15 (1.14%) Red Hat Enterprise Linux
10 12 (0.91%) Windows Server 2012
11 11 (0.84%) Android
11 11 (0.84%) Solaris
12 10 (0.76%) Apple iOS
13 8 (0.61%) Oracle Linux
13 8 (0.61%) Windows 8
14 7 (0.53%) Windows 2000
14 7 (0.53%) zOS
15 6 (0.46%) Windows Vista
15 6 (0.46%) AIX
16 4 (0.30%) SUSE
Processes & Methodologies
1 845 (64.31%) ITIL
2 415 (31.58%) Service Delivery
3 353 (26.86%) ITSM
4 196 (14.92%) Project Management
5 182 (13.85%) Problem Management
6 163 (12.40%) Change Management
7 161 (12.25%) Incident Management
8 137 (10.43%) PRINCE2
9 91 (6.93%) Continuous Improvement
10 78 (5.94%) Configuration Management
11 72 (5.48%) Stakeholder Management
12 68 (5.18%) Risk Management
13 66 (5.02%) Performance Management
14 63 (4.79%) Business Development
15 57 (4.34%) Release Management
16 55 (4.19%) Disaster Recovery
17 53 (4.03%) Business Continuity
17 53 (4.03%) Capacity Management
18 52 (3.96%) ITIL V3
19 51 (3.88%) Business Intelligence
Programming Languages
1 125 (9.51%) SQL
2 51 (3.88%) Java
3 40 (3.04%) JavaScript
4 25 (1.90%) Perl
5 19 (1.45%) PHP
6 18 (1.37%) PowerShell
7 16 (1.22%) VB
8 12 (0.91%) Python
9 11 (0.84%) Korn
10 10 (0.76%) VBA
10 10 (0.76%) C#
11 7 (0.53%) C
11 7 (0.53%) Shell Script
12 6 (0.46%) C++
13 4 (0.30%) PL/SQL
13 4 (0.30%) Objective-C
13 4 (0.30%) ABAP
14 3 (0.23%) VB6
14 3 (0.23%) T-SQL
15 2 (0.15%) VBScript
Qualifications
1 177 (13.47%) Degree
2 163 (12.40%) Security Cleared
3 127 (9.67%) ITIL Certification
4 121 (9.21%) SC Cleared
5 67 (5.10%) Microsoft Certification
6 54 (4.11%) Cisco Certification
7 39 (2.97%) MCSE
8 38 (2.89%) CCNA
9 33 (2.51%) MCITP
10 31 (2.36%) ISEB
11 29 (2.21%) DV Cleared
12 26 (1.98%) PMI Certification
13 19 (1.45%) MCSA
14 17 (1.29%) VMware Certified Professional (VCP)
15 16 (1.22%) CISSP
16 15 (1.14%) MCP
17 13 (0.99%) PMP
18 12 (0.91%) MOS
18 12 (0.91%) SAP Certification
19 9 (0.68%) PRINCE2 Certification
Quality Assurance & Compliance
1 226 (17.20%) SLA
2 57 (4.34%) ISO/IEC 27001
3 43 (3.27%) QA
4 29 (2.21%) ISO 9001
5 19 (1.45%) PCI DSS
6 14 (1.07%) ISO 9000
7 10 (0.76%) COBIT
8 6 (0.46%) ISO/IEC 17799
9 4 (0.30%) ISO 14001
10 3 (0.23%) ISO/IEC 20000
11 2 (0.15%) Sarbanes-Oxley
System Software
1 138 (10.50%) Active Directory
2 85 (6.47%) VMware Infrastructure
3 26 (1.98%) Hyper-V
4 22 (1.67%) vSphere
5 19 (1.45%) VMware ESX
6 14 (1.07%) Terminal Services
7 10 (0.76%) vCloud
8 8 (0.61%) XenApp
8 8 (0.61%) Oracle RAC
9 6 (0.46%) Microsoft Virtual Server
9 6 (0.46%) VMware Workstation
10 5 (0.38%) RHEV
11 4 (0.30%) KVM
11 4 (0.30%) UAG
11 4 (0.30%) XenDesktop
11 4 (0.30%) PowerHA
11 4 (0.30%) Microsoft App-V
12 3 (0.23%) VMware ESXi
13 2 (0.15%) Tivoli Workload Scheduler
13 2 (0.15%) Terminal Server
Systems Management
1 48 (3.65%) SCCM
2 24 (1.83%) Tivoli
3 22 (1.67%) Netcool
4 16 (1.22%) Oracle Enterprise Manager
5 15 (1.14%) OpenView
6 13 (0.99%) TeMIP
6 13 (0.99%) HP NNM
6 13 (0.99%) OVPI
6 13 (0.99%) NSN NetAct
7 11 (0.84%) WSUS
7 11 (0.84%) HP UCMDB
7 11 (0.84%) Norton AntiVirus
8 10 (0.76%) Systems Management Server (SMS)
9 7 (0.53%) NetBackup
10 6 (0.46%) Nagios
10 6 (0.46%) SCOM
11 5 (0.38%) Cisco CUCM
11 5 (0.38%) Data Guard
12 4 (0.30%) HP SIM
12 4 (0.30%) Puppet
Vendors
1 289 (21.99%) Microsoft
2 131 (9.97%) VMware
3 122 (9.28%) HP
4 120 (9.13%) Oracle
5 104 (7.91%) Cisco
6 100 (7.61%) IBM
7 68 (5.18%) Remedy
8 62 (4.72%) Citrix
9 48 (3.65%) BMC
9 48 (3.65%) ServiceNow
10 40 (3.04%) SAP
11 39 (2.97%) Huawei
12 33 (2.51%) Fujitsu
13 30 (2.28%) Dell
14 29 (2.21%) Ericsson
15 26 (1.98%) Red Hat
16 23 (1.75%) CA
17 20 (1.52%) Business Objects
18 19 (1.45%) CheckPoint
19 16 (1.22%) Aastra
South East
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 4 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 4 hours ago
Richmond, Surrey
Understanding Recruitment
Salary: £65000 - £75000 per annum + benefits
Posted: 6 hours ago
Camberley, Surrey
Peopleworks
Salary: From £30,000 to £40,000 per annum £30,000 to £40,000 Negotiable + 10%
Posted: 13 hours ago
Hampshire
Peopleworks
Salary: From £40,000 to £45,000 per annum £40,000 to £45,000 + Bonus (10%) Neg
Posted: 13 hours ago
Reading, Berkshire
Atos
Salary: Competitive Salary + Benefits
Posted: 2 days ago
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £60,000 to £80,000 per annum
Posted: 2 days ago
Reigate, Surrey
Towers Watson
Salary: Benefits
Posted: 2 days ago
Farnborough, Hampshire
CD Sales Recruitment
Salary: Benefits
Posted: 2 days ago
Surrey
Roc Search
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £37000 - £54000 per annum + bonus, pension, benefits
Posted: 3 days ago
Southampton, Hampshire
Connectus
Salary: £25000 - £36000 per annum + bonus + pension + benefits.
Posted: 3 days ago
Southampton, Hampshire
Lorien Resourcing
Salary: £25200 - £36000 per annum + +benefits & bonus scheme
Posted: 3 days ago
Reading, Berkshire
Opus Resourcing Ltd
Salary: £57000 - £60000 per annum + £6k Car Allow + Bonus to 20%
Posted: 3 days ago
Woking, Surrey
Advantage XPO
Salary: £15000 - £17000 per annum
Posted: 4 days ago
Kent
SPS Resourcing
Salary: From £35,000 to £50,000 per annum Excellent Bonus & Benefits Package
Posted: 4 days ago
Surrey
Steria
Salary: Unspecified
Posted: 4 days ago
Crawley, West Sussex
Avios
Salary: From £45,000 to £49,000 per annum -Annual Bonus; BA Staff concessions
Posted: 4 days ago
Hampshire
Nationwide People Ltd
Salary: £50000 - £60000 Per Annum plus bonus plus benefits
Posted: 4 days ago
Havant, Hampshire
SSE
Salary: From £37,478 to £47,905 per annum plus excellent benefits
Posted: 4 days ago