The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Horsham region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
First Line Support
Rank - 46 23
Permanent jobs requiring a 1st Line Support 0 1 5
As % of all permanent IT jobs located in Horsham - 0.42% 4.42%
As % of the Job Titles category - 0.45% 4.42%
Number of salaries quoted 0 1 5
Average salary - £20,000 £18,250
Average salary % change year-on-year
- +9.58%
UK excluding London average salary £20,000 £20,000 £20,000
1st Line Support
West Sussex

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Horsham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Horsham
Permanent IT job ads with a match in the
Job Titles category
217 223 113
As % of all permanent IT jobs located in Horsham 99.54% 94.09% 100.00%
Number of salaries quoted 200 201 105
Average salary £37,500 £42,500 £35,000
Average salary % change year-on-year
-11.76% +21.42%
90% offered a salary of more than £25,500 £25,000 £18,250
10% offered a salary of more than £50,000 £45,000 £71,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Horsham

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Horsham region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Horsham

1st Line Support
Salary Trend in Horsham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Horsham region.

1st Line Support Salary Trend in Horsham

1st Line Support
Top 13 Related IT Skills in Horsham

For the 6 months to 24 April 2015, IT jobs across the Horsham region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 1 (50.00%) MS Office
1 1 (50.00%) ITIL
1 1 (50.00%) MCP
1 1 (50.00%) Windows
1 1 (50.00%) MS Excel
1 1 (50.00%) Microsoft
1 1 (50.00%) Service Management
1 1 (50.00%) Risk Management
1 1 (50.00%) Computer Science
1 1 (50.00%) Windows 7
1 1 (50.00%) ITIL V3
1 1 (50.00%) Windows 8
1 1 (50.00%) Analytical Skills

1st Line Support
Top Related IT Skills in Horsham by Category

For the 6 months to 24 April 2015, IT jobs across the Horsham region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (50.00%) MS Office
1 1 (50.00%) MS Excel
Miscellaneous
1 1 (50.00%) Computer Science
1 1 (50.00%) Analytical Skills
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows 8
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Service Management
1 1 (50.00%) Risk Management
1 1 (50.00%) ITIL V3
Qualifications
1 1 (50.00%) MCP
Vendors
1 1 (50.00%) Microsoft