Customer Experience Jobs in Horsham

Customer Experience (CX)
West Sussex > Horsham

The following table provides summary statistics for permanent job vacancies advertised in Horsham with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 18 54 -
Rank change year-on-year +36 - -
Permanent jobs citing Customer Experience 7 8 0
As % of all permanent jobs advertised in Horsham 7.78% 2.23% -
As % of the Processes & Methodologies category 8.43% 2.27% -
Number of salaries quoted 3 3 0
10th Percentile - - -
25th Percentile £19,750 - -
Median annual salary (50th Percentile) £21,500 £23,000 -
Median % change year-on-year -6.52% - -
75th Percentile £23,250 - -
90th Percentile - - -
West Sussex median annual salary £21,500 £55,000 £55,000
% change year-on-year -60.91% - +10.00%

All Process and Methodology Skills
Horsham

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Horsham with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 83 353 107
As % of all permanent jobs advertised in Horsham 92.22% 98.33% 89.92%
Number of salaries quoted 53 45 68
10th Percentile £25,900 £26,494 £31,250
25th Percentile £32,500 £35,172 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -20.83%
75th Percentile £62,500 £60,000 £65,000
90th Percentile £68,700 £68,750 £88,250
West Sussex median annual salary £55,000 £55,000 £55,000
% change year-on-year - - +10.00%

Customer Experience
Job Vacancy Trend in Horsham

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Horsham.

Job vacancy trend for Customer Experience in Horsham

Customer Experience
Salary Trend in Horsham

3-month moving average salary quoted in jobs citing Customer Experience in Horsham.

Salary trend for Customer Experience in Horsham

Customer Experience
Co-occurring Skills and Capabilities in Horsham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (42.86%) Microsoft Office
Cloud Services
1 3 (42.86%) Microsoft 365
Communications & Networking
1 3 (42.86%) Unified Communications
General
1 4 (57.14%) Retail
2 3 (42.86%) Social Skills
3 1 (14.29%) Finance
3 1 (14.29%) Inclusion and Diversity
Job Titles
1 3 (42.86%) 1st Line Support
1 3 (42.86%) 1st Line Support Technician
1 3 (42.86%) 1st/2nd Line Support
1 3 (42.86%) 2nd Line Support
1 3 (42.86%) First Line Help Desk Support
1 3 (42.86%) Help Desk Support
1 3 (42.86%) Help Desk Support Technician
1 3 (42.86%) Help Desk Technician
1 3 (42.86%) Support Technician
2 1 (14.29%) Development Manager
Miscellaneous
1 3 (42.86%) Management Information System
2 1 (14.29%) Product Ownership
Operating Systems
1 3 (42.86%) Windows
Processes & Methodologies
1 4 (57.14%) Problem-Solving
2 3 (42.86%) Critical Thinking
2 3 (42.86%) Customer Service
2 3 (42.86%) Emotional Intelligence
2 3 (42.86%) Performance Management
2 3 (42.86%) Resource Management
2 3 (42.86%) Service Delivery
3 1 (14.29%) Business Case
3 1 (14.29%) Business Development
3 1 (14.29%) Creative Thinking
3 1 (14.29%) Customer Insight
3 1 (14.29%) Decision-Making
Qualifications
1 3 (42.86%) Degree
Quality Assurance & Compliance
1 3 (42.86%) GDPR
System Software
1 3 (42.86%) Hyper-V
Vendors
1 3 (42.86%) Microsoft
1 3 (42.86%) NETGEAR
1 3 (42.86%) WatchGuard