Service Desk Analyst Jobs in Ipswich

Service Desk Analyst
Suffolk > Ipswich

The median Service Desk Analyst salary in Ipswich is £27,000 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
5 May 2024		 Same period 2023 Same period 2022
Rank 21 25 21
Rank change year-on-year +4 -4 -
Permanent jobs requiring a Service Desk Analyst 7 2 2
As % of all permanent jobs advertised in Ipswich 3.57% 1.44% 1.72%
As % of the Job Titles category 3.65% 1.80% 1.90%
Number of salaries quoted 7 2 2
10th Percentile £25,500 £21,331 £23,075
25th Percentile £26,250 £21,829 £24,313
Median annual salary (50th Percentile) £27,000 £24,130 £27,250
Median % change year-on-year +11.89% -11.45% -
75th Percentile - £26,904 £29,813
90th Percentile - £27,685 £30,825
Suffolk median annual salary £27,000 £26,260 £27,250
% change year-on-year +2.82% -3.63% -

All Permanent IT Job Vacancies
Ipswich

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Ipswich. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Ipswich with a recognized job title 192 111 105
% of permanent jobs with a recognized job title 97.96% 79.86% 90.52%
Number of salaries quoted 146 70 57
10th Percentile £25,500 £25,000 £30,300
25th Percentile £28,000 £30,898 £35,000
Median annual salary (50th Percentile) £47,500 £52,500 £40,455
Median % change year-on-year -9.52% +29.77% -10.10%
75th Percentile £57,500 £70,600 £55,000
90th Percentile £75,000 £82,750 £65,700
Suffolk median annual salary £40,000 £40,000 £40,455
% change year-on-year - -1.12% -10.10%

Service Desk Analyst
Job Vacancy Trend in Ipswich

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Ipswich.

Job vacancy trend for Service Desk Analyst in Ipswich

Service Desk Analyst
Salary Trend in Ipswich

3-month moving average salary quoted in jobs citing Service Desk Analyst in Ipswich.

Salary trend for Service Desk Analyst in Ipswich

Service Desk Analyst Skill Set
Top 13 Co-occurring Skills and Capabilities in Ipswich

For the 6 months to 5 May 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Ipswich region featuring Service Desk Analyst in the job title.

1 7 (100.00%) ITIL
1 7 (100.00%) Microsoft 365
1 7 (100.00%) Problem-Solving
1 7 (100.00%) Social Skills
2 5 (71.43%) Customer-Centric Approach
2 5 (71.43%) Hardware Maintenance
2 5 (71.43%) Customer-Centricity
2 5 (71.43%) Firewall
2 5 (71.43%) Microsoft
2 5 (71.43%) Active Directory
3 2 (28.57%) Windows
3 2 (28.57%) Analytical Skills
3 2 (28.57%) Customer Service

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Ipswich by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 7 (100.00%) Microsoft 365
Communications & Networking
1 5 (71.43%) Firewall
General
1 7 (100.00%) Social Skills
2 2 (28.57%) Analytical Skills
Operating Systems
1 2 (28.57%) Windows
Processes & Methodologies
1 7 (100.00%) ITIL
1 7 (100.00%) Problem-Solving
2 5 (71.43%) Customer-Centric Approach
2 5 (71.43%) Customer-Centricity
2 5 (71.43%) Hardware Maintenance
3 2 (28.57%) Customer Service
System Software
1 5 (71.43%) Active Directory
Vendors
1 5 (71.43%) Microsoft
7 Service Desk Analyst jobs in the East of England