The table below looks at the statistics for Service Management skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 41 53 46
Rank change year-on-year
+12 -7
Permanent jobs citing Service Management 8 1 13
As % of all permanent IT jobs located in Ipswich 2.78% 0.30% 3.58%
As % of the Processes & Methodologies category 3.33% 0.35% 5.06%
Number of salaries quoted 7 1 12
Average salary £50,000 £75,000 £39,000
Average salary % change year-on-year
-33.33% +92.30%
90% offered a salary of more than £46,000 £75,000 £37,200
10% offered a salary of more than £68,500 £75,000 £49,000
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
240 284 257
As % of all permanent IT jobs located in Ipswich 83.33% 86.06% 70.80%
Number of salaries quoted 182 260 225
Average salary £40,000 £45,000 £39,000
Average salary % change year-on-year
-11.11% +15.38%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Ipswich

Service Management
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Ipswich region.

Service Management Salary Trend in Ipswich

Service Management
Salary Histogram in Ipswich

This chart provides a salary histogram for IT jobs citing Service Management across the Ipswich region over the 3 months to 22 December 2014.

Service Management Salary Histogram in Ipswich

Service Management
Top 30 Related IT Skills in Ipswich

For the 6 months to 22 December 2014, IT jobs across the Ipswich region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (64.29%) Windows
1 9 (64.29%) Linux
2 8 (57.14%) UNIX
2 8 (57.14%) Java
2 8 (57.14%) Web Services
2 8 (57.14%) XML
2 8 (57.14%) TCP/IP
2 8 (57.14%) VPN
2 8 (57.14%) DNS
2 8 (57.14%) SAN
2 8 (57.14%) Firewall
2 8 (57.14%) Service Delivery
2 8 (57.14%) PowerShell
2 8 (57.14%) Puppet
2 8 (57.14%) Opscode Chef
3 7 (50.00%) NoSQL
3 7 (50.00%) Replication
3 7 (50.00%) JSON
3 7 (50.00%) Reverse Proxy
3 7 (50.00%) Shell Script
3 7 (50.00%) Sun Certification
3 7 (50.00%) ITIL
3 7 (50.00%) SQL
4 6 (42.86%) Microsoft
4 6 (42.86%) Configuration Management
5 4 (28.57%) ITIL Certification
6 3 (21.43%) MS Excel
6 3 (21.43%) TOGAF
6 3 (21.43%) User Experience
7 2 (14.29%) Capacity Planning

Service Management
Top Related IT Skills in Ipswich by Category

For the 6 months to 22 December 2014, IT jobs across the Ipswich region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) WebSphere Application Server
1 1 (7.14%) WebLogic
1 1 (7.14%) Tomcat
1 1 (7.14%) WebSphere
1 1 (7.14%) Apache Pig
Applications
1 3 (21.43%) MS Excel
Cloud Services
1 1 (7.14%) Amazon AWS
1 1 (7.14%) SaaS
Communications & Networking
1 8 (57.14%) TCP/IP
1 8 (57.14%) VPN
1 8 (57.14%) DNS
1 8 (57.14%) SAN
1 8 (57.14%) Firewall
2 7 (50.00%) Reverse Proxy
3 1 (7.14%) Internet
Database & Business Intelligence
1 7 (50.00%) NoSQL
2 1 (7.14%) Big Data
2 1 (7.14%) Amazon DynamoDB
2 1 (7.14%) Hadoop
2 1 (7.14%) Apache Hive
2 1 (7.14%) MongoDB
Development Applications
1 1 (7.14%) Subversion
1 1 (7.14%) Git (software)
1 1 (7.14%) Jenkins
General
1 1 (7.14%) Finance
Job Titles
1 5 (35.71%) Service Manager
2 4 (28.57%) Architect
3 2 (14.29%) Delivery Manager
3 2 (14.29%) Services Delivery Manager
4 1 (7.14%) Infrastructure Support Engineer
4 1 (7.14%) ITIL Manager
4 1 (7.14%) Service Support Manager
4 1 (7.14%) ITIL Service Manager
4 1 (7.14%) Infrastructure Support Manager
4 1 (7.14%) Infrastructure Services Manager
4 1 (7.14%) Developer
4 1 (7.14%) Technical Architect
4 1 (7.14%) Solutions Architect
4 1 (7.14%) Support Engineer
4 1 (7.14%) Infrastructure Engineer
4 1 (7.14%) Java Developer
4 1 (7.14%) Infrastructure Manager
4 1 (7.14%) Support Manager
Libraries, Frameworks & Software Standards
1 8 (57.14%) Web Services
1 8 (57.14%) XML
2 7 (50.00%) JSON
3 1 (7.14%) jQuery
3 1 (7.14%) OSGi
3 1 (7.14%) REST
3 1 (7.14%) Apache Camel
3 1 (7.14%) Ajax
3 1 (7.14%) Java EE
3 1 (7.14%) SOAP
Miscellaneous
1 7 (50.00%) Replication
2 3 (21.43%) User Experience
3 1 (7.14%) CMDB
3 1 (7.14%) DataPower
Operating Systems
1 9 (64.29%) Windows
1 9 (64.29%) Linux
2 8 (57.14%) UNIX
Processes & Methodologies
1 8 (57.14%) Service Delivery
2 7 (50.00%) ITIL
3 6 (42.86%) Configuration Management
4 3 (21.43%) TOGAF
5 2 (14.29%) Capacity Planning
5 2 (14.29%) SOA
6 1 (7.14%) Web Application Development
6 1 (7.14%) Service Desk Management
6 1 (7.14%) Project Management
6 1 (7.14%) Strategic Management
6 1 (7.14%) Incident Management
6 1 (7.14%) Business Development
6 1 (7.14%) Operations Management
6 1 (7.14%) Continuous Integration
6 1 (7.14%) PRINCE2
6 1 (7.14%) UML
6 1 (7.14%) ERP
6 1 (7.14%) Disaster Recovery
6 1 (7.14%) E-business
6 1 (7.14%) ITSM
Programming Languages
1 8 (57.14%) Java
1 8 (57.14%) PowerShell
2 7 (50.00%) SQL
2 7 (50.00%) Shell Script
3 1 (7.14%) Groovy
3 1 (7.14%) Scala
3 1 (7.14%) Bash Shell
Qualifications
1 7 (50.00%) Sun Certification
2 4 (28.57%) ITIL Certification
3 1 (7.14%) APMP
Quality Assurance & Compliance
1 2 (14.29%) ISO/IEC 27001
System Software
1 1 (7.14%) Active Directory
1 1 (7.14%) Hyper-V
1 1 (7.14%) VMware ESXi
1 1 (7.14%) KVM
Systems Management
1 8 (57.14%) Puppet
1 8 (57.14%) Opscode Chef
Vendors
1 6 (42.86%) Microsoft
2 1 (7.14%) Siemens
2 1 (7.14%) IBM