The table below looks at the statistics for Service Management skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 45 38 42
Rank change year-on-year
-7 +4
Permanent jobs citing Service Management 5 6 9
As % of all permanent IT jobs located in Ipswich 1.42% 2.47% 3.09%
As % of the Processes & Methodologies category 1.68% 3.16% 3.77%
Number of salaries quoted 3 3 9
Average salary £47,500 £52,500 £50,000
Average salary % change year-on-year
-9.52% +5.00%
90% offered a salary of more than £37,500 £52,500 £37,500
10% offered a salary of more than £49,500 £62,500 £67,500
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
298 190 239
As % of all permanent IT jobs located in Ipswich 84.90% 78.19% 82.13%
Number of salaries quoted 248 165 221
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £32,500 £25,000
10% offered a salary of more than £62,500 £60,000 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Ipswich

Service Management
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Ipswich region.

Service Management Salary Trend in Ipswich

Service Management
Salary Histogram in Ipswich

This chart provides a salary histogram for IT jobs citing Service Management across the Ipswich region over the 3 months to 3 September 2015.

Service Management Salary Histogram in Ipswich

Service Management
Top 30 Related IT Skills in Ipswich

For the 6 months to 3 September 2015, IT jobs across the Ipswich region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (44.44%) ITIL
1 12 (44.44%) Linux
2 11 (40.74%) Windows
2 11 (40.74%) Amazon AWS
3 9 (33.33%) Service Delivery
4 8 (29.63%) Puppet
4 8 (29.63%) Opscode Chef
5 7 (25.93%) Capacity Planning
5 7 (25.93%) AWS CloudFormation
5 7 (25.93%) ITIL Certification
5 7 (25.93%) SAN
5 7 (25.93%) ISO/IEC 27001
5 7 (25.93%) PowerShell
6 5 (18.52%) Incident Management
7 4 (14.81%) Finance
7 4 (14.81%) Stakeholder Management
7 4 (14.81%) Data Centre
7 4 (14.81%) CMDB
8 3 (11.11%) Service Desk Management
8 3 (11.11%) Strategic Management
8 3 (11.11%) Operations Management
8 3 (11.11%) Project Management
9 2 (7.41%) Broadband
9 2 (7.41%) Microsoft
9 2 (7.41%) Telecoms
9 2 (7.41%) PRINCE2
9 2 (7.41%) Web Services
9 2 (7.41%) Business Development
9 2 (7.41%) Information Security
9 2 (7.41%) Cyber Security

Service Management
Top Related IT Skills in Ipswich by Category

For the 6 months to 3 September 2015, IT jobs across the Ipswich region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (3.70%) MS Excel
Cloud Services
1 11 (40.74%) Amazon AWS
2 7 (25.93%) AWS CloudFormation
Communications & Networking
1 7 (25.93%) SAN
2 2 (7.41%) Broadband
General
1 4 (14.81%) Finance
2 2 (7.41%) Telecoms
3 1 (3.70%) Financial Institution
3 1 (3.70%) Retail
Job Titles
1 12 (44.44%) Architect
2 11 (40.74%) Service Manager
3 7 (25.93%) Infrastructure Architect
3 7 (25.93%) Technical Architect
3 7 (25.93%) Infrastructure Technical Architect
4 4 (14.81%) IT Services Delivery Manager
4 4 (14.81%) IT Services Manager
4 4 (14.81%) AWS Architect
4 4 (14.81%) Services Delivery Manager
4 4 (14.81%) Delivery Manager
5 2 (7.41%) Security Analyst
5 2 (7.41%) Analyst
6 1 (3.70%) DevOps Engineer
6 1 (3.70%) Linux DevOps Engineer
6 1 (3.70%) Integration Architect
6 1 (3.70%) Service Desk Manager
6 1 (3.70%) Problem Manager
Libraries, Frameworks & Software Standards
1 2 (7.41%) Web Services
2 1 (3.70%) XML
2 1 (3.70%) XSLT
2 1 (3.70%) OSGi
2 1 (3.70%) REST
2 1 (3.70%) Regular Expression
2 1 (3.70%) Apache Camel
2 1 (3.70%) SOAP
Miscellaneous
1 4 (14.81%) CMDB
1 4 (14.81%) Data Centre
2 1 (3.70%) DataPower
2 1 (3.70%) Enterprise Software
Operating Systems
1 12 (44.44%) Linux
2 11 (40.74%) Windows
3 1 (3.70%) UNIX
3 1 (3.70%) Debian
3 1 (3.70%) Ubuntu
3 1 (3.70%) CentOS
3 1 (3.70%) Red Hat Enterprise Linux
Processes & Methodologies
1 12 (44.44%) ITIL
2 9 (33.33%) Service Delivery
3 7 (25.93%) Capacity Planning
4 5 (18.52%) Incident Management
5 4 (14.81%) Stakeholder Management
6 3 (11.11%) Project Management
6 3 (11.11%) Strategic Management
6 3 (11.11%) Operations Management
6 3 (11.11%) Service Desk Management
7 2 (7.41%) Time Management
7 2 (7.41%) Business Development
7 2 (7.41%) PRINCE2
7 2 (7.41%) Information Security
7 2 (7.41%) Cyber Security
8 1 (3.70%) Agile Software Development
8 1 (3.70%) TDD
8 1 (3.70%) TOGAF
8 1 (3.70%) Supplier Management
8 1 (3.70%) SOA
8 1 (3.70%) DevOps
Programming Languages
1 7 (25.93%) PowerShell
Qualifications
1 7 (25.93%) ITIL Certification
2 2 (7.41%) APMP
Quality Assurance & Compliance
1 7 (25.93%) ISO/IEC 27001
2 1 (3.70%) SLA
System Software
1 1 (3.70%) iptables
Systems Management
1 8 (29.63%) Puppet
1 8 (29.63%) Opscode Chef
2 1 (3.70%) Ansible
2 1 (3.70%) Salt
Vendors
1 2 (7.41%) Microsoft