The table below looks at the statistics for Service Management skills in IT jobs advertised for the Ipswich region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 34 35 36
Rank change year-on-year
+1 +1
Permanent jobs citing Service Management 6 10 16
As % of all permanent IT jobs located in Ipswich 2.55% 3.29% 3.84%
As % of the Processes & Methodologies category 3.28% 4.03% 5.06%
Number of salaries quoted 3 10 14
Average salary £52,500 £50,000 £55,000
Average salary % change year-on-year
+5.00% -9.09%
UK excluding London average salary £42,500 £45,000 £42,250
% change year-on-year
-5.55% +6.50%
Service Management
Suffolk

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Ipswich region.

Processes & Methodologies Category
Ipswich
Permanent IT job ads with a match in the
Processes & Methodologies category
183 248 316
As % of all permanent IT jobs located in Ipswich 77.87% 81.58% 75.78%
Number of salaries quoted 156 230 289
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £32,500 £27,500 £25,000
10% offered a salary of more than £55,000 £57,500 £62,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Ipswich

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Ipswich region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Ipswich

Service Management
Salary Trend in Ipswich

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Ipswich region.

Service Management Salary Trend in Ipswich

Service Management
Salary Histogram in Ipswich

This chart provides a salary histogram for IT jobs citing Service Management across the Ipswich region over the 3 months to 15 September 2014.

Service Management Salary Histogram in Ipswich

Service Management
Top 30 Related IT Skills in Ipswich

For the 6 months to 15 September 2014, IT jobs across the Ipswich region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (77.78%) ITIL
2 5 (55.56%) Microsoft
3 3 (33.33%) Service Delivery
3 3 (33.33%) .NET Framework
3 3 (33.33%) ASP.NET
3 3 (33.33%) Web Services
3 3 (33.33%) ITIL Certification
3 3 (33.33%) C#
3 3 (33.33%) .NET
3 3 (33.33%) SQL Server
4 2 (22.22%) Java
4 2 (22.22%) UNIX
4 2 (22.22%) Windows
4 2 (22.22%) Linux
4 2 (22.22%) MS Excel
4 2 (22.22%) SAN
4 2 (22.22%) Shell Script
4 2 (22.22%) Configuration Management
4 2 (22.22%) Sun Certification
4 2 (22.22%) SOA
4 2 (22.22%) TCP/IP
4 2 (22.22%) VPN
4 2 (22.22%) DNS
4 2 (22.22%) Incident Management
4 2 (22.22%) ISO/IEC 27001
4 2 (22.22%) PowerShell
4 2 (22.22%) Capacity Planning
4 2 (22.22%) Puppet
4 2 (22.22%) Firewall
4 2 (22.22%) Replication

Service Management
Top Related IT Skills in Ipswich by Category

For the 6 months to 15 September 2014, IT jobs across the Ipswich region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) SharePoint
1 1 (11.11%) BizTalk Server
Applications
1 2 (22.22%) MS Excel
Cloud Services
1 1 (11.11%) SaaS
Communications & Networking
1 2 (22.22%) TCP/IP
1 2 (22.22%) VPN
1 2 (22.22%) DNS
1 2 (22.22%) SAN
1 2 (22.22%) Firewall
1 2 (22.22%) Reverse Proxy
2 1 (11.11%) Internet
Database & Business Intelligence
1 3 (33.33%) SQL Server
2 1 (11.11%) SQL Server Reporting Services
2 1 (11.11%) NoSQL
Development Applications
1 1 (11.11%) Visual Studio
1 1 (11.11%) Team Foundation Server
General
1 1 (11.11%) Finance
Job Titles
1 4 (44.44%) Service Manager
2 3 (33.33%) Analyst Developer
2 3 (33.33%) Developer
2 3 (33.33%) Analyst
3 2 (22.22%) Support Analyst
3 2 (22.22%) Services Delivery Manager
3 2 (22.22%) Delivery Manager
3 2 (22.22%) Microsoft Developer
3 2 (22.22%) Architect
4 1 (11.11%) C# ASP.NET Developer
4 1 (11.11%) ITIL Service Manager
4 1 (11.11%) C# .NET Developer
4 1 (11.11%) ITIL Manager
4 1 (11.11%) .NET Developer
4 1 (11.11%) C# Developer
4 1 (11.11%) Solutions Architect
Libraries, Frameworks & Software Standards
1 3 (33.33%) .NET
1 3 (33.33%) ASP.NET
1 3 (33.33%) Web Services
1 3 (33.33%) .NET Framework
2 1 (11.11%) JSON
2 1 (11.11%) ASP.NET Web Forms
2 1 (11.11%) XML
Miscellaneous
1 2 (22.22%) Replication
1 2 (22.22%) User Experience
2 1 (11.11%) N-Tier
2 1 (11.11%) CMDB
Operating Systems
1 2 (22.22%) UNIX
1 2 (22.22%) Windows
1 2 (22.22%) Linux
Processes & Methodologies
1 7 (77.78%) ITIL
2 3 (33.33%) Service Delivery
3 2 (22.22%) SOA
3 2 (22.22%) Configuration Management
3 2 (22.22%) TOGAF
3 2 (22.22%) Incident Management
3 2 (22.22%) Capacity Planning
4 1 (11.11%) Service Desk Management
4 1 (11.11%) Business Development
4 1 (11.11%) Operations Management
4 1 (11.11%) Strategic Management
4 1 (11.11%) Project Management
4 1 (11.11%) Disaster Recovery
4 1 (11.11%) Stakeholder Management
4 1 (11.11%) Information Security
4 1 (11.11%) PRINCE2
4 1 (11.11%) CRM
4 1 (11.11%) ERP
Programming Languages
1 3 (33.33%) C#
2 2 (22.22%) Java
2 2 (22.22%) Shell Script
2 2 (22.22%) PowerShell
3 1 (11.11%) SQL
Qualifications
1 3 (33.33%) ITIL Certification
2 2 (22.22%) Sun Certification
3 1 (11.11%) MCP
3 1 (11.11%) MCSD
3 1 (11.11%) Microsoft Certification
3 1 (11.11%) MCTS
3 1 (11.11%) Degree
3 1 (11.11%) APMP
Quality Assurance & Compliance
1 2 (22.22%) ISO/IEC 27001
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) Hyper-V
1 1 (11.11%) VMware ESXi
1 1 (11.11%) KVM
Systems Management
1 2 (22.22%) Puppet
1 2 (22.22%) Opscode Chef
Vendors
1 5 (55.56%) Microsoft