The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 90 111 -
Rank change year-on-year
+21 -
Permanent jobs requiring a 1st Line Support Engineer 6 2 0
As % of all permanent IT jobs located in Kent 0.61% 0.17% -
As % of the Job Titles category 0.64% 0.18% -
Number of salaries quoted 6 2 0
Average salary £20,000 £20,500 -
Average salary % change year-on-year
-2.43% -
UK excluding London average salary £20,000 £20,500 £20,000
% change year-on-year
-2.43% +2.50%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
940 1098 772
As % of all permanent IT jobs located in Kent 96.02% 94.82% 94.72%
Number of salaries quoted 855 910 648
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £24,000 £22,500 £27,000
10% offered a salary of more than £57,500 £65,000 £56,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Kent

1st Line Support Engineer
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Kent region.

1st Line Support Engineer Salary Trend in Kent

1st Line Support Engineer
Top 30 Related IT Skills in Kent

For the 6 months to 3 March 2015, IT jobs across the Kent region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 9 (69.23%) Windows
1 9 (69.23%) Microsoft
1 9 (69.23%) SLA
2 8 (61.54%) Firewall
3 7 (53.85%) Cisco Certification
3 7 (53.85%) CCNA
4 5 (38.46%) CRM
4 5 (38.46%) Change Management
5 4 (30.77%) Blue Coat
5 4 (30.77%) JNCIA
5 4 (30.77%) Lumension
5 4 (30.77%) SonicWALL
5 4 (30.77%) Cisco PIX
5 4 (30.77%) Security Cleared
5 4 (30.77%) Cisco ASA
5 4 (30.77%) Trend Micro
5 4 (30.77%) Windows 7
5 4 (30.77%) Aruba
5 4 (30.77%) F5
5 4 (30.77%) SharePoint
5 4 (30.77%) Windows XP
5 4 (30.77%) Linux
5 4 (30.77%) SQL
5 4 (30.77%) MS Office
5 4 (30.77%) Cisco
5 4 (30.77%) CCSA
5 4 (30.77%) Websense
5 4 (30.77%) Clearswift
5 4 (30.77%) Juniper
5 4 (30.77%) Terminal Services

1st Line Support Engineer
Top Related IT Skills in Kent by Category

For the 6 months to 3 March 2015, IT jobs across the Kent region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (30.77%) SharePoint
2 1 (7.69%) Blackberry Enterprise Server
Applications
1 4 (30.77%) MS Office
Communications & Networking
1 8 (61.54%) Firewall
2 4 (30.77%) Cisco PIX
2 4 (30.77%) Cisco ASA
2 4 (30.77%) Internet
3 3 (23.08%) Wireless
3 3 (23.08%) ADSL
3 3 (23.08%) Broadband
3 3 (23.08%) LAN
3 3 (23.08%) WAN
General
1 3 (23.08%) Retail
Miscellaneous
1 1 (7.69%) Blackberry
Operating Systems
1 9 (69.23%) Windows
2 4 (30.77%) Linux
2 4 (30.77%) Windows XP
2 4 (30.77%) Windows 7
Processes & Methodologies
1 5 (38.46%) CRM
1 5 (38.46%) Change Management
Programming Languages
1 4 (30.77%) SQL
Qualifications
1 7 (53.85%) CCNA
1 7 (53.85%) Cisco Certification
2 4 (30.77%) CCSA
2 4 (30.77%) JNCIA
2 4 (30.77%) Security Cleared
3 3 (23.08%) MCP
3 3 (23.08%) MCITP
3 3 (23.08%) Microsoft Certification
3 3 (23.08%) A+ Certification
3 3 (23.08%) Network+ Certification
Quality Assurance & Compliance
1 9 (69.23%) SLA
System Software
1 4 (30.77%) Terminal Services
2 1 (7.69%) Active Directory
Vendors
1 9 (69.23%) Microsoft
2 4 (30.77%) Cisco
2 4 (30.77%) Juniper
2 4 (30.77%) CheckPoint
2 4 (30.77%) McAfee
2 4 (30.77%) Websense
2 4 (30.77%) Clearswift
2 4 (30.77%) Blue Coat
2 4 (30.77%) SonicWALL
2 4 (30.77%) Trend Micro
2 4 (30.77%) Aruba
2 4 (30.77%) F5
2 4 (30.77%) Lumension
3 1 (7.69%) VMware
3 1 (7.69%) Citrix