3rd Line Support Jobs in Kent

Third Line Support
South East > Kent

The median Third Line Support salary in Kent is £33,000 per year according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 76 92 86
Rank change year-on-year +16 -6 -34
Permanent jobs requiring a 3rd Line Support 30 7 33
As % of all permanent jobs advertised in Kent 2.00% 0.62% 2.53%
As % of the Job Titles category 2.16% 0.73% 2.64%
Number of salaries quoted 23 7 33
10th Percentile - £32,700 -
25th Percentile £31,500 £35,125 £29,750
Median annual salary (50th Percentile) £33,000 £40,000 £32,000
Median % change year-on-year -17.50% +25.00% -20.00%
75th Percentile £38,750 £43,125 £33,250
90th Percentile £46,250 £48,750 £45,000
South East median annual salary £37,500 £40,000 £35,000
% change year-on-year -6.25% +14.29% -9.09%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,391 963 1,250
% of permanent jobs with a recognized job title 92.92% 85.68% 95.71%
Number of salaries quoted 1,029 531 727
10th Percentile £25,500 £27,500 £27,000
25th Percentile £31,250 £33,500 £33,063
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £60,400 £62,500
90th Percentile £68,750 £72,500 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

3rd Line Support
Job Vacancy Trend in Kent

Job postings that featured 3rd Line Support in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for 3rd Line Support in Kent

3rd Line Support
Salary Trend in Kent

3-month moving average salary quoted in jobs citing 3rd Line Support in Kent.

Salary trend for 3rd Line Support in Kent

3rd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +27 13 £33,000 -17.50% 1
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 10 May 2024, 3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring 3rd Line Support in the job title.

1 24 (80.00%) Windows
1 24 (80.00%) Problem-Solving
2 21 (70.00%) Active Directory
2 21 (70.00%) Cisco
3 19 (63.33%) Microsoft
3 19 (63.33%) ITIL
4 16 (53.33%) Firewall
5 13 (43.33%) Proactive Maintenance
6 12 (40.00%) Performance Optimisation
6 12 (40.00%) Windows Server
6 12 (40.00%) Mentoring
6 12 (40.00%) Analytical Skills
6 12 (40.00%) Process Improvement
6 12 (40.00%) Microsoft 365
6 12 (40.00%) CCNP
6 12 (40.00%) Strategic Planning
6 12 (40.00%) Incident Management
6 12 (40.00%) Azure
6 12 (40.00%) MCSE
6 12 (40.00%) Cisco Certification
6 12 (40.00%) Microsoft Certification
6 12 (40.00%) Project Management
7 11 (36.67%) Client/Server
7 11 (36.67%) Social Skills
8 10 (33.33%) Hyper-V
9 9 (30.00%) DNS
9 9 (30.00%) DHCP
10 8 (26.67%) Microsoft Intune
11 7 (23.33%) Amazon RDS
11 7 (23.33%) Meraki

3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (23.33%) SharePoint
Applications
1 7 (23.33%) Microsoft Office
Cloud Services
1 12 (40.00%) Azure
1 12 (40.00%) Microsoft 365
2 7 (23.33%) Entra ID
Communications & Networking
1 16 (53.33%) Firewall
2 9 (30.00%) DHCP
2 9 (30.00%) DNS
3 7 (23.33%) FTP
3 7 (23.33%) LAN
3 7 (23.33%) TCP/IP
3 7 (23.33%) VPN
3 7 (23.33%) WAN
4 5 (16.67%) VLAN
4 5 (16.67%) Wi-Fi
Database & Business Intelligence
1 7 (23.33%) Amazon RDS
General
1 12 (40.00%) Analytical Skills
2 11 (36.67%) Social Skills
Miscellaneous
1 11 (36.67%) Client/Server
2 2 (6.67%) Self-Motivation
Operating Systems
1 24 (80.00%) Windows
2 12 (40.00%) Windows Server
Processes & Methodologies
1 24 (80.00%) Problem-Solving
2 19 (63.33%) ITIL
3 13 (43.33%) Proactive Maintenance
4 12 (40.00%) Incident Management
4 12 (40.00%) Mentoring
4 12 (40.00%) Performance Optimisation
4 12 (40.00%) Process Improvement
4 12 (40.00%) Project Management
4 12 (40.00%) Strategic Planning
5 5 (16.67%) Customer Service
6 1 (3.33%) Commercial Awareness
6 1 (3.33%) CRM
Qualifications
1 12 (40.00%) CCNP
1 12 (40.00%) Cisco Certification
1 12 (40.00%) MCSE
1 12 (40.00%) Microsoft Certification
System Software
1 21 (70.00%) Active Directory
2 10 (33.33%) Hyper-V
Systems Management
1 8 (26.67%) Microsoft Intune
Vendors
1 21 (70.00%) Cisco
2 19 (63.33%) Microsoft
3 7 (23.33%) Meraki
4 3 (10.00%) Veeam
4 3 (10.00%) VMware