The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Desktop Support
Rank 104 104 77
Rank change year-on-year
0 -27
Permanent jobs requiring a Desktop Support 2 8 4
As % of all permanent IT jobs located in Kent 0.17% 0.64% 0.52%
As % of the Job Titles category 0.18% 0.67% 0.54%
Number of salaries quoted 2 6 4
Average salary £46,250 £26,375 £22,500
Average salary % change year-on-year
+75.35% +17.22%
UK excluding London average salary £24,500 £26,000 £25,000
% change year-on-year
-5.76% +4.00%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1107 1202 747
As % of all permanent IT jobs located in Kent 96.09% 95.47% 96.39%
Number of salaries quoted 981 1068 657
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £24,000 £27,000 £24,000
10% offered a salary of more than £60,000 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Kent

Desktop Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Kent region.

Desktop Support Salary Trend in Kent

Desktop Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Desktop Support across the Kent region over the 3 months to 26 November 2014.

Desktop Support Salary Histogram in Kent

Desktop Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Kent region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dover - 1 £65,000 -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in Kent

For the 6 months to 26 November 2014, IT jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 8 (100.00%) Windows
2 7 (87.50%) MS Excel
2 7 (87.50%) MS Office
3 5 (62.50%) Microsoft
3 5 (62.50%) Windows Server 2003
3 5 (62.50%) Windows 7
3 5 (62.50%) Windows Server 2008
4 4 (50.00%) Windows 8
4 4 (50.00%) Microsoft Certification
4 4 (50.00%) ITIL
4 4 (50.00%) MCP
5 3 (37.50%) Active Directory
5 3 (37.50%) MS Exchange
6 2 (25.00%) Telecoms
6 2 (25.00%) Finance
6 2 (25.00%) Firewall
6 2 (25.00%) AS400
6 2 (25.00%) SLA
6 2 (25.00%) Lotus
6 2 (25.00%) PHP
6 2 (25.00%) VBScript
6 2 (25.00%) Windows XP
6 2 (25.00%) MySQL
6 2 (25.00%) MCSA
6 2 (25.00%) Linux
6 2 (25.00%) IBM Notes
6 2 (25.00%) Lotus Domino
6 2 (25.00%) IBM
6 2 (25.00%) Degree
7 1 (12.50%) Windows Vista

Desktop Support
Top Related IT Skills in Kent by Category

For the 6 months to 26 November 2014, IT jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
2 2 (25.00%) IBM Notes
2 2 (25.00%) Lotus Domino
3 1 (12.50%) Exchange Server 2003
3 1 (12.50%) Exchange Server 2013
Applications
1 7 (87.50%) MS Office
1 7 (87.50%) MS Excel
Business Applications
1 1 (12.50%) SAP Oil and Gas
Communications & Networking
1 2 (25.00%) Firewall
2 1 (12.50%) Wireless
2 1 (12.50%) IP Telephony
2 1 (12.50%) LAN
2 1 (12.50%) VoIP
2 1 (12.50%) WAN
2 1 (12.50%) DHCP
2 1 (12.50%) TCP/IP
2 1 (12.50%) DNS
Database & Business Intelligence
1 2 (25.00%) MySQL
General
1 2 (25.00%) Telecoms
1 2 (25.00%) Finance
2 1 (12.50%) Manufacturing
2 1 (12.50%) Advertising
2 1 (12.50%) Marketing
2 1 (12.50%) Electronics
Miscellaneous
1 2 (25.00%) AS400
2 1 (12.50%) Analytical Skills
2 1 (12.50%) DTV
Operating Systems
1 8 (100.00%) Windows
2 5 (62.50%) Windows Server 2008
2 5 (62.50%) Windows 7
2 5 (62.50%) Windows Server 2003
3 4 (50.00%) Windows 8
4 2 (25.00%) Linux
4 2 (25.00%) Windows XP
5 1 (12.50%) Mac OS X
5 1 (12.50%) Windows Server 2012
5 1 (12.50%) Windows Vista
Processes & Methodologies
1 4 (50.00%) ITIL
2 1 (12.50%) Business Intelligence
2 1 (12.50%) Service Management
2 1 (12.50%) Service Delivery
2 1 (12.50%) Stakeholder Management
2 1 (12.50%) Programme Management
2 1 (12.50%) Supplier Management
2 1 (12.50%) Release Management
2 1 (12.50%) Digital Marketing
Programming Languages
1 2 (25.00%) PHP
1 2 (25.00%) VBScript
2 1 (12.50%) VB
Qualifications
1 4 (50.00%) MCP
1 4 (50.00%) Microsoft Certification
2 2 (25.00%) Degree
2 2 (25.00%) MCSA
3 1 (12.50%) Cisco Certification
3 1 (12.50%) HNC
3 1 (12.50%) HND
3 1 (12.50%) MCSE
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 3 (37.50%) Active Directory
2 1 (12.50%) VMware Infrastructure
Vendors
1 5 (62.50%) Microsoft
2 2 (25.00%) Lotus
2 2 (25.00%) IBM
3 1 (12.50%) Apple
3 1 (12.50%) VMware
3 1 (12.50%) Citrix
3 1 (12.50%) SAP
3 1 (12.50%) Cisco