The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 84 84 103
Rank change year-on-year
0 +19
Permanent jobs requiring a Desktop Support 16 18 8
As % of all permanent IT jobs located in Kent 1.46% 1.73% 0.70%
As % of the Job Titles category 1.51% 1.79% 0.72%
Number of salaries quoted 14 18 8
Average salary £24,792 £30,000 £26,000
Average salary % change year-on-year
-17.36% +15.38%
90% offered a salary of more than £22,500 £24,025 £19,000
10% offered a salary of more than £30,400 £30,000 £39,050
UK excluding London average salary £26,500 £26,000 £25,000
% change year-on-year
+1.92% +4.00%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1063 1006 1115
As % of all permanent IT jobs located in Kent 96.99% 96.73% 97.13%
Number of salaries quoted 940 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Desktop Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Kent

Desktop Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Kent region.

Desktop Support Salary Trend in Kent

Desktop Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Kent region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochester - 3 £26,583 -
Sittingbourne - 2 - -
Sevenoaks - 1 £22,500 -
Westerham - 1 £29,000 -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in Kent

For the 6 months to 12 February 2016, IT jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 24 (82.76%) Microsoft
2 20 (68.97%) Windows
3 14 (48.28%) Active Directory
4 13 (44.83%) Service Management
5 12 (41.38%) ITIL
6 11 (37.93%) MS Excel
7 10 (34.48%) Office 365
7 10 (34.48%) Finance
8 9 (31.03%) ITSM
8 9 (31.03%) SLA
9 8 (27.59%) Line Management
10 7 (24.14%) Remote Desktop
11 6 (20.69%) Windows Server
11 6 (20.69%) Windows 7
11 6 (20.69%) MS Exchange
12 5 (17.24%) Firewall
12 5 (17.24%) Windows 8
13 4 (13.79%) ITIL V3
13 4 (13.79%) Mobile Device Management
13 4 (13.79%) Windows Server 2008
13 4 (13.79%) Service Delivery
13 4 (13.79%) Agile Software Development
13 4 (13.79%) Asset Management
13 4 (13.79%) MS Office
13 4 (13.79%) VPN
13 4 (13.79%) Cisco
14 3 (10.34%) Microsoft Certification
14 3 (10.34%) Windows XP
14 3 (10.34%) Degree
14 3 (10.34%) Server Patching

Desktop Support
Top Related IT Skills in Kent by Category

For the 6 months to 12 February 2016, IT jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (20.69%) MS Exchange
2 2 (6.90%) IBM Notes
3 1 (3.45%) CMS
3 1 (3.45%) Exchange Server 2010
3 1 (3.45%) Exchange Server 2013
Applications
1 11 (37.93%) MS Excel
2 4 (13.79%) MS Office
Cloud Services
1 10 (34.48%) Office 365
2 1 (3.45%) SaaS
Communications & Networking
1 7 (24.14%) Remote Desktop
2 5 (17.24%) Firewall
3 4 (13.79%) VPN
4 2 (6.90%) TCP/IP
5 1 (3.45%) Cisco IOS
5 1 (3.45%) DHCP
5 1 (3.45%) DNS
5 1 (3.45%) Intranet
5 1 (3.45%) SMTP
5 1 (3.45%) VoIP
Development Applications
1 1 (3.45%) Selenium
General
1 10 (34.48%) Finance
2 3 (10.34%) Local Government
3 1 (3.45%) Automotive
3 1 (3.45%) Telecoms
Miscellaneous
1 2 (6.90%) Video Conferencing
2 1 (3.45%) Driving Licence
2 1 (3.45%) Fat Client
2 1 (3.45%) Thin Client
Operating Systems
1 20 (68.97%) Windows
2 6 (20.69%) Windows 7
2 6 (20.69%) Windows Server
3 5 (17.24%) Windows 8
4 4 (13.79%) Windows Server 2008
5 3 (10.34%) Windows XP
6 2 (6.90%) Windows Server 2003
6 2 (6.90%) Windows Vista
7 1 (3.45%) Linux
7 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 13 (44.83%) Service Management
2 12 (41.38%) ITIL
3 9 (31.03%) ITSM
4 8 (27.59%) Line Management
5 4 (13.79%) Agile Software Development
5 4 (13.79%) Asset Management
5 4 (13.79%) ITIL V3
5 4 (13.79%) Mobile Device Management
5 4 (13.79%) Service Delivery
6 3 (10.34%) Continuous Improvement
6 3 (10.34%) Server Patching
7 2 (6.90%) Analytics
7 2 (6.90%) Change Control
7 2 (6.90%) Incident Management
7 2 (6.90%) Patch Management
7 2 (6.90%) Performance Monitoring
7 2 (6.90%) Risk Management
8 1 (3.45%) Disaster Recovery
8 1 (3.45%) Expense Management
8 1 (3.45%) Open Source
Qualifications
1 3 (10.34%) Degree
1 3 (10.34%) ITIL Foundation Certificate
1 3 (10.34%) Microsoft Certification
2 2 (6.90%) CCNA
2 2 (6.90%) Cisco Certification
2 2 (6.90%) MCP
2 2 (6.90%) MCSE
Quality Assurance & Compliance
1 9 (31.03%) SLA
2 3 (10.34%) ISO/IEC 20000
System Software
1 14 (48.28%) Active Directory
2 1 (3.45%) Hyper-V
2 1 (3.45%) Terminal Services
2 1 (3.45%) VMware Infrastructure
Systems Management
1 1 (3.45%) SCCM
Vendors
1 24 (82.76%) Microsoft
2 4 (13.79%) Cisco
3 2 (6.90%) Avaya
3 2 (6.90%) CheckPoint
3 2 (6.90%) Citrix
3 2 (6.90%) Forcepoint
3 2 (6.90%) LANDesk
3 2 (6.90%) Lotus
3 2 (6.90%) SolarWinds
3 2 (6.90%) Tripwire
3 2 (6.90%) VMware
4 1 (3.45%) Apple
4 1 (3.45%) HP
4 1 (3.45%) Remedy
4 1 (3.45%) Sophos
4 1 (3.45%) Symantec
Dartford, Kent
Senitor Associates
Salary: £23000 per annum
Posted: Yesterday