The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 109 95 72
Rank change year-on-year
-14 -23
Permanent jobs requiring a Desktop Support 1 7 8
As % of all permanent IT jobs located in Kent 0.086% 0.57% 1.05%
As % of the Job Titles category 0.089% 0.61% 1.07%
Number of salaries quoted 1 5 8
Average salary £27,500 £23,750 £27,000
Average salary % change year-on-year
+15.78% -12.03%
UK excluding London average salary £25,000 £25,500 £24,750
% change year-on-year
-1.96% +3.03%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1123 1155 749
As % of all permanent IT jobs located in Kent 96.64% 94.59% 97.91%
Number of salaries quoted 1007 1024 654
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Kent

Desktop Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Kent region.

Desktop Support Salary Trend in Kent

Desktop Support
Top 30 Related IT Skills in Kent

For the 6 months to 22 December 2014, IT jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 2 (100.00%) Windows
1 2 (100.00%) MS Excel
1 2 (100.00%) Active Directory
1 2 (100.00%) Telecoms
1 2 (100.00%) MS Office
1 2 (100.00%) ITIL
2 1 (50.00%) MCP
2 1 (50.00%) SAP
2 1 (50.00%) Finance
2 1 (50.00%) Manufacturing
2 1 (50.00%) Advertising
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) VMware
2 1 (50.00%) Programme Management
2 1 (50.00%) IP Telephony
2 1 (50.00%) Supplier Management
2 1 (50.00%) SAP Oil and Gas
2 1 (50.00%) Marketing
2 1 (50.00%) Degree
2 1 (50.00%) Windows Vista
2 1 (50.00%) Release Management
2 1 (50.00%) Digital Marketing
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows 8
2 1 (50.00%) Citrix
2 1 (50.00%) Cisco Certification
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) DTV
2 1 (50.00%) Service Management

Desktop Support
Top Related IT Skills in Kent by Category

For the 6 months to 22 December 2014, IT jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) MS Exchange
Applications
1 2 (100.00%) MS Office
1 2 (100.00%) MS Excel
Business Applications
1 1 (50.00%) SAP Oil and Gas
Communications & Networking
1 1 (50.00%) LAN
1 1 (50.00%) VoIP
1 1 (50.00%) WAN
1 1 (50.00%) DHCP
1 1 (50.00%) TCP/IP
1 1 (50.00%) DNS
1 1 (50.00%) Firewall
1 1 (50.00%) IP Telephony
General
1 2 (100.00%) Telecoms
2 1 (50.00%) Finance
2 1 (50.00%) Manufacturing
2 1 (50.00%) Advertising
2 1 (50.00%) Marketing
2 1 (50.00%) Electronics
Miscellaneous
1 1 (50.00%) DTV
Operating Systems
1 2 (100.00%) Windows
2 1 (50.00%) Windows Server 2003
2 1 (50.00%) Windows Vista
2 1 (50.00%) Windows Server 2008
2 1 (50.00%) Windows 8
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Business Intelligence
2 1 (50.00%) Service Management
2 1 (50.00%) Service Delivery
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) Programme Management
2 1 (50.00%) Supplier Management
2 1 (50.00%) Release Management
2 1 (50.00%) Digital Marketing
Qualifications
1 1 (50.00%) MCP
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Degree
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 2 (100.00%) Active Directory
2 1 (50.00%) VMware Infrastructure
Vendors
1 1 (50.00%) SAP
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft
1 1 (50.00%) Citrix
1 1 (50.00%) VMware