The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Kent region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 43 41 27
Rank change year-on-year
-2 -14
Contract jobs requiring a Desktop Support 4 2 12
As % of all contract IT jobs located in Kent 1.35% 0.74% 4.36%
As % of the Job Titles category 1.41% 0.77% 4.60%
Number of daily rates quoted 4 2 5
Average daily rate
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£148 £129 £150
Average daily rate % change year-on-year
+14.56% -14.16%
UK excluding London average daily rate £164 £164 £150
% change year-on-year
- +9.16%
Number of hourly rates quoted 0 0 6
Average hourly rate - - £17.00
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Kent
Contract IT job ads with a match in the
Job Titles category
283 260 261
As % of all contract IT jobs located in Kent 95.29% 95.59% 94.91%
Number of daily rates quoted 162 175 141
Average daily rate £338 £350 £350
Average daily rate % change year-on-year
-3.57% -
90% offered a daily rate of more than £184 £168 £150
10% offered a daily rate of more than £450 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 7 5 24
Average hourly rate £9.00 £17.50 £16.00
Average hourly rate % change year-on-year
-48.57% +9.37%
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Desktop Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Kent

Desktop Support
Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Kent region.

Desktop Support Daily Rate Trend in Kent

Desktop Support
Hourly Rate Trend in Kent

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Kent region.

Desktop Support Hourly Rate Trend in Kent

Desktop Support
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Kent region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Canterbury 0 3 £150 +7.14%
Desktop Support
South East

Desktop Support
Top 17 Related IT Skills in Kent

For the 6 months to 31 July 2015, IT contractor jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 5 (83.33%) Windows
2 4 (66.67%) Windows 7
2 4 (66.67%) Office 365
3 3 (50.00%) Active Directory
4 2 (33.33%) SCCM
4 2 (33.33%) Apple
5 1 (16.67%) Blackberry
5 1 (16.67%) ITIL Certification
5 1 (16.67%) Mac OS X
5 1 (16.67%) Adobe
5 1 (16.67%) SQL
5 1 (16.67%) MS Office
5 1 (16.67%) ITIL
5 1 (16.67%) IP Telephony
5 1 (16.67%) Smartphone
5 1 (16.67%) Business Transformation
5 1 (16.67%) Continuous Improvement

Desktop Support
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Kent region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
Cloud Services
1 4 (66.67%) Office 365
Communications & Networking
1 1 (16.67%) IP Telephony
Miscellaneous
1 1 (16.67%) Blackberry
1 1 (16.67%) Smartphone
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows 7
3 1 (16.67%) Mac OS X
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Continuous Improvement
1 1 (16.67%) Business Transformation
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) ITIL Certification
System Software
1 3 (50.00%) Active Directory
Systems Management
1 2 (33.33%) SCCM
Vendors
1 2 (33.33%) Apple
2 1 (16.67%) Adobe