The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Kent region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 94 87 -
Rank change year-on-year
-7 -
Permanent jobs requiring a Help Desk Analyst 9 5 0
As % of all permanent IT jobs located in Kent 0.80% 0.48% -
As % of the Job Titles category 0.82% 0.49% -
Number of salaries quoted 9 5 0
Average salary £20,000 £25,000 -
Average salary % change year-on-year
-20.00% -
UK excluding London average salary £20,250 £19,000 £21,000
% change year-on-year
+6.57% -9.52%
Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1098 1015 778
As % of all permanent IT jobs located in Kent 97.86% 97.13% 93.96%
Number of salaries quoted 947 864 686
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,500 £25,000 £25,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Analyst
South East

Help Desk Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Kent

Help Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Kent region.

Help Desk Analyst Salary Trend in Kent

Help Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Kent region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 2 £15,250 -
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 28 July 2014, IT jobs across the Kent region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 11 (100.00%) Windows
2 10 (90.91%) CCNA
2 10 (90.91%) MCITP
2 10 (90.91%) Cisco Certification
2 10 (90.91%) Microsoft Certification
3 9 (81.82%) MS Office
3 9 (81.82%) MCSE
3 9 (81.82%) MS Exchange
3 9 (81.82%) Active Directory
4 8 (72.73%) Windows 8
5 7 (63.64%) Problem Management
5 7 (63.64%) Windows 2000 Server
5 7 (63.64%) Exchange Server 2000
5 7 (63.64%) SLA
5 7 (63.64%) Microsoft
6 3 (27.27%) Network+ Certification
6 3 (27.27%) MCP
6 3 (27.27%) A+ Certification
7 2 (18.18%) MS Excel
7 2 (18.18%) Windows XP
7 2 (18.18%) Degree
7 2 (18.18%) Wireless
7 2 (18.18%) Windows 7
8 1 (9.09%) iPhone
8 1 (9.09%) Windows Server 2008
8 1 (9.09%) Data Management
8 1 (9.09%) Logistics
8 1 (9.09%) ETL
8 1 (9.09%) LAN
8 1 (9.09%) TCP/IP

Help Desk Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 28 July 2014, IT jobs across the Kent region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (81.82%) MS Exchange
2 7 (63.64%) Exchange Server 2000
Applications
1 9 (81.82%) MS Office
2 2 (18.18%) MS Excel
Communications & Networking
1 2 (18.18%) Wireless
2 1 (9.09%) LAN
2 1 (9.09%) TCP/IP
Miscellaneous
1 1 (9.09%) iPhone
Operating Systems
1 11 (100.00%) Windows
2 8 (72.73%) Windows 8
3 7 (63.64%) Windows 2000 Server
4 2 (18.18%) Windows XP
4 2 (18.18%) Windows 7
5 1 (9.09%) Windows Server 2008
Processes & Methodologies
1 7 (63.64%) Problem Management
2 1 (9.09%) Data Management
2 1 (9.09%) Logistics
2 1 (9.09%) ETL
Qualifications
1 10 (90.91%) CCNA
1 10 (90.91%) MCITP
1 10 (90.91%) Cisco Certification
1 10 (90.91%) Microsoft Certification
2 9 (81.82%) MCSE
3 3 (27.27%) Network+ Certification
3 3 (27.27%) MCP
3 3 (27.27%) A+ Certification
4 2 (18.18%) Degree
Quality Assurance & Compliance
1 7 (63.64%) SLA
System Software
1 9 (81.82%) Active Directory
Vendors
1 7 (63.64%) Microsoft