The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 68 96 85
Rank change year-on-year
+28 -11
Permanent jobs requiring a Help Desk Analyst 25 4 9
As % of all permanent IT jobs located in Kent 2.54% 0.35% 0.76%
As % of the Job Titles category 2.65% 0.36% 0.80%
Number of salaries quoted 25 4 9
Average salary £19,000 £21,500 £27,000
Average salary % change year-on-year
-11.62% -20.37%
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
942 1120 1124
As % of all permanent IT jobs located in Kent 95.63% 96.80% 94.77%
Number of salaries quoted 855 961 961
Average salary £36,500 £42,000 £40,000
Average salary % change year-on-year
-13.09% +5.00%
90% offered a salary of more than £24,500 £25,000 £27,000
10% offered a salary of more than £55,000 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Kent

Help Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Kent region.

Help Desk Analyst Salary Trend in Kent

Help Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Kent region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 7 £17,500 -
Dartford - 4 £19,000 -
Maidstone - 1 £22,000 -
Tonbridge - 1 £18,000 -
Tunbridge Wells - 1 £18,000 -
Chatham - 1 £20,000 -
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 29 May 2015, IT jobs across the Kent region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 25 (71.43%) Windows
2 23 (65.71%) MS Office
2 23 (65.71%) SLA
3 20 (57.14%) Active Directory
4 16 (45.71%) Windows 8
5 15 (42.86%) Microsoft
5 15 (42.86%) MS Exchange
6 14 (40.00%) Microsoft Certification
7 13 (37.14%) Cisco Certification
7 13 (37.14%) CCNA
7 13 (37.14%) MCSE
7 13 (37.14%) MCITP
7 13 (37.14%) Exchange Server 2000
7 13 (37.14%) Windows 2000 Server
7 13 (37.14%) Problem Management
8 10 (28.57%) SQL
9 7 (20.00%) Macromedia
9 7 (20.00%) System Testing
10 4 (11.43%) MS Excel
10 4 (11.43%) Finance
10 4 (11.43%) Internet
11 3 (8.57%) Advertising
11 3 (8.57%) Windows 7
11 3 (8.57%) Mobile Computing
12 2 (5.71%) Incident Management
12 2 (5.71%) Windows XP
12 2 (5.71%) Citrix
13 1 (2.86%) VoIP
13 1 (2.86%) VPN
13 1 (2.86%) SharePoint

Help Desk Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 29 May 2015, IT jobs across the Kent region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (42.86%) MS Exchange
2 13 (37.14%) Exchange Server 2000
3 1 (2.86%) SharePoint
3 1 (2.86%) IIS
Applications
1 23 (65.71%) MS Office
2 4 (11.43%) MS Excel
Communications & Networking
1 4 (11.43%) Internet
2 1 (2.86%) VoIP
2 1 (2.86%) VPN
2 1 (2.86%) Firewall
Database & Business Intelligence
1 1 (2.86%) SQL Server
General
1 4 (11.43%) Finance
2 3 (8.57%) Advertising
Miscellaneous
1 3 (8.57%) Mobile Computing
2 1 (2.86%) Thin Client
2 1 (2.86%) Mathematics
2 1 (2.86%) Fat Client
Operating Systems
1 25 (71.43%) Windows
2 16 (45.71%) Windows 8
3 13 (37.14%) Windows 2000 Server
4 3 (8.57%) Windows 7
5 2 (5.71%) Windows XP
6 1 (2.86%) Windows Server 2008
6 1 (2.86%) Windows Vista
6 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 13 (37.14%) Problem Management
2 7 (20.00%) System Testing
3 2 (5.71%) Incident Management
4 1 (2.86%) Migration
Programming Languages
1 10 (28.57%) SQL
Qualifications
1 14 (40.00%) Microsoft Certification
2 13 (37.14%) Cisco Certification
2 13 (37.14%) CCNA
2 13 (37.14%) MCSE
2 13 (37.14%) MCITP
3 1 (2.86%) MCSA
3 1 (2.86%) A+ Certification
3 1 (2.86%) Network+ Certification
Quality Assurance & Compliance
1 23 (65.71%) SLA
System Software
1 20 (57.14%) Active Directory
2 1 (2.86%) Terminal Services
Vendors
1 15 (42.86%) Microsoft
2 7 (20.00%) Macromedia
3 2 (5.71%) Citrix
4 1 (2.86%) Remedy
4 1 (2.86%) LANDesk