The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 95 96 108
Rank change year-on-year
+1 +12
Permanent jobs requiring a Help Desk Analyst 5 6 3
As % of all permanent IT jobs located in Kent 0.46% 0.58% 0.26%
As % of the Job Titles category 0.47% 0.60% 0.27%
Number of salaries quoted 5 6 2
Average salary £22,500 £25,000 £17,500
Average salary % change year-on-year
-10.00% +42.85%
UK excluding London average salary £21,000 £21,500 £20,500
% change year-on-year
-2.32% +4.87%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1063 1006 1115
As % of all permanent IT jobs located in Kent 96.99% 96.73% 97.13%
Number of salaries quoted 940 912 944
Average salary £38,500 £40,000 £41,500
Average salary % change year-on-year
-3.75% -3.61%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Kent

Help Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Kent region.

Help Desk Analyst Salary Trend in Kent

Help Desk Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the Kent region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 3 £22,500 -
Maidstone - 1 £19,000 -
Sevenoaks - 1 £24,000 -
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Kent

For the 6 months to 10 February 2016, IT jobs across the Kent region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 8 (72.73%) Windows
1 8 (72.73%) Windows Server
2 7 (63.64%) Office 365
3 5 (45.45%) VPN
3 5 (45.45%) Microsoft
4 4 (36.36%) Terminal Services
4 4 (36.36%) Disaster Recovery
4 4 (36.36%) Firewall
4 4 (36.36%) SLA
4 4 (36.36%) Active Directory
4 4 (36.36%) Citrix
4 4 (36.36%) SQL
4 4 (36.36%) MS Office
4 4 (36.36%) MS Excel
4 4 (36.36%) SharePoint
4 4 (36.36%) Analytical Skills
5 3 (27.27%) MCITP
5 3 (27.27%) Windows Server 2008
5 3 (27.27%) Windows 7
5 3 (27.27%) Windows Server 2012
5 3 (27.27%) MS Exchange
5 3 (27.27%) LAN
5 3 (27.27%) WAN
5 3 (27.27%) MCP
5 3 (27.27%) Cisco Certification
5 3 (27.27%) Microsoft Certification
5 3 (27.27%) A+ Certification
5 3 (27.27%) MCSE
5 3 (27.27%) Wireless
5 3 (27.27%) CCNA

Help Desk Analyst
Top Related IT Skills in Kent by Category

For the 6 months to 10 February 2016, IT jobs across the Kent region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (36.36%) SharePoint
2 3 (27.27%) MS Exchange
3 2 (18.18%) Exchange Server 2007
3 2 (18.18%) Exchange Server 2010
4 1 (9.09%) Blackberry Enterprise Server
Applications
1 4 (36.36%) MS Excel
1 4 (36.36%) MS Office
Cloud Services
1 7 (63.64%) Office 365
Communications & Networking
1 5 (45.45%) VPN
2 4 (36.36%) Firewall
3 3 (27.27%) LAN
3 3 (27.27%) WAN
3 3 (27.27%) Wireless
General
1 1 (9.09%) German Language
Miscellaneous
1 4 (36.36%) Analytical Skills
2 1 (9.09%) Blackberry
Operating Systems
1 8 (72.73%) Windows
1 8 (72.73%) Windows Server
2 3 (27.27%) Windows 7
2 3 (27.27%) Windows Server 2008
2 3 (27.27%) Windows Server 2012
3 2 (18.18%) Windows 8
4 1 (9.09%) Unix
4 1 (9.09%) Windows Server 2003
Processes & Methodologies
1 4 (36.36%) Disaster Recovery
2 1 (9.09%) Service Delivery
2 1 (9.09%) Software Engineering
Programming Languages
1 4 (36.36%) SQL
Qualifications
1 3 (27.27%) A+ Certification
1 3 (27.27%) CCNA
1 3 (27.27%) Cisco Certification
1 3 (27.27%) MCITP
1 3 (27.27%) MCP
1 3 (27.27%) MCSE
1 3 (27.27%) Microsoft Certification
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 4 (36.36%) Active Directory
1 4 (36.36%) Terminal Services
Vendors
1 5 (45.45%) Microsoft
2 4 (36.36%) Citrix
3 1 (9.09%) Avaya
3 1 (9.09%) Cisco