The statistics below represent IT jobs advertised across the Kent region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 83 76 95
Rank change year-on-year
-7 +19
Permanent jobs requiring a Help Desk Analyst 5 24 11
As % of all permanent IT jobs located in Kent 0.52% 2.18% 0.94%
As % of the Job Titles category 0.53% 2.24% 0.95%
Number of salaries quoted 5 24 11
Median salary £26,625 £19,000 £21,500
Median salary % change year-on-year
+40.13% -11.62%
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
943 1073 1160
As % of all permanent IT jobs located in Kent 97.82% 97.37% 98.98%
Number of salaries quoted 827 948 1024
Median salary £39,000 £36,500 £40,000
Median salary % change year-on-year
+6.84% -8.75%
90% offered a salary of more than £23,500 £22,500 £24,300
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in Kent

Help Desk Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the Kent region.

Help Desk Analyst Salary Trend in Kent

Help Desk Analyst Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 29 June 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Help Desk Analyst in the job title.

1 13 (100.00%) Windows
2 9 (69.23%) Microsoft
3 8 (61.54%) Windows 8
3 8 (61.54%) CCNA
3 8 (61.54%) Active Directory
3 8 (61.54%) Cisco Certification
3 8 (61.54%) Microsoft Certification
3 8 (61.54%) MCSE
3 8 (61.54%) MS Office
3 8 (61.54%) MS Exchange
3 8 (61.54%) MCITP
4 7 (53.85%) Exchange Server 2000
4 7 (53.85%) Problem Management
4 7 (53.85%) SLA
4 7 (53.85%) Windows 2000 Server
5 4 (30.77%) MS Excel
6 3 (23.08%) Windows Server
7 2 (15.38%) Unix
7 2 (15.38%) German Language
8 1 (7.69%) Exchange Server 2007
8 1 (7.69%) Windows Server 2008
8 1 (7.69%) Wireless
8 1 (7.69%) Software Engineering
8 1 (7.69%) A+ Certification
8 1 (7.69%) LAN
8 1 (7.69%) WAN
8 1 (7.69%) MCP
8 1 (7.69%) Office 365
8 1 (7.69%) Windows 7
8 1 (7.69%) Exchange Server 2010

Help Desk Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (61.54%) MS Exchange
2 7 (53.85%) Exchange Server 2000
3 1 (7.69%) Exchange Server 2007
3 1 (7.69%) Exchange Server 2010
Applications
1 8 (61.54%) MS Office
2 4 (30.77%) MS Excel
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 1 (7.69%) LAN
1 1 (7.69%) WAN
1 1 (7.69%) Wireless
General
1 2 (15.38%) German Language
Operating Systems
1 13 (100.00%) Windows
2 8 (61.54%) Windows 8
3 7 (53.85%) Windows 2000 Server
4 3 (23.08%) Windows Server
5 2 (15.38%) Unix
6 1 (7.69%) Windows 7
6 1 (7.69%) Windows Server 2008
6 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 7 (53.85%) Problem Management
2 1 (7.69%) Software Engineering
Qualifications
1 8 (61.54%) CCNA
1 8 (61.54%) Cisco Certification
1 8 (61.54%) MCITP
1 8 (61.54%) MCSE
1 8 (61.54%) Microsoft Certification
2 1 (7.69%) A+ Certification
2 1 (7.69%) MCP
Quality Assurance & Compliance
1 7 (53.85%) SLA
System Software
1 8 (61.54%) Active Directory
Vendors
1 9 (69.23%) Microsoft