The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 56 65 66
Rank change year-on-year
+9 +1
Permanent jobs citing SLA 44 41 28
As % of all permanent IT jobs located in Kent 4.02% 3.55% 2.62%
As % of the Quality Assurance & Compliance category 45.83% 29.93% 26.92%
Number of salaries quoted 36 37 25
Average salary £25,000 £32,500 £27,000
Average salary % change year-on-year
-23.07% +20.37%
90% offered a salary of more than £15,300 £21,000 £18,100
10% offered a salary of more than £50,000 £65,500 £46,400
UK excluding London average salary £34,000 £34,000 £37,000
% change year-on-year
- -8.10%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
96 137 104
As % of all permanent IT jobs located in Kent 8.77% 11.86% 9.74%
Number of salaries quoted 85 120 87
Average salary £37,500 £37,500 £42,500
Average salary % change year-on-year
- -11.76%
90% offered a salary of more than £18,900 £26,500 £25,000
10% offered a salary of more than £65,000 £55,000 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 1 July 2015.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 10 £16,500 -
Folkestone - 7 - - 2
Maidstone +3 3 £33,750 +60.71%
Tunbridge Wells -22 3 £40,000 +29.03%
Tonbridge - 2 £18,500 -
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 1 July 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 48 (52.17%) Windows
2 43 (46.74%) Microsoft
3 34 (36.96%) SQL
4 32 (34.78%) MS Office
5 30 (32.61%) MS Exchange
6 24 (26.09%) Active Directory
7 22 (23.91%) Firewall
7 22 (23.91%) Problem Management
8 21 (22.83%) Finance
9 20 (21.74%) Incident Management
9 20 (21.74%) Cisco Certification
9 20 (21.74%) CCNA
9 20 (21.74%) Cisco
10 19 (20.65%) ITIL
11 17 (18.48%) Windows 8
12 16 (17.39%) Change Management
12 16 (17.39%) Management Information System
13 15 (16.30%) Exchange Server 2000
13 15 (16.30%) MCITP
13 15 (16.30%) MCSE
13 15 (16.30%) Microsoft Certification
13 15 (16.30%) Windows 2000 Server
14 13 (14.13%) SharePoint
15 12 (13.04%) MS Excel
15 12 (13.04%) ISO/IEC 27001
16 11 (11.96%) Citrix
17 10 (10.87%) Macromedia
17 10 (10.87%) System Testing
17 10 (10.87%) Data Centre
18 9 (9.78%) iSCSI

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 1 July 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 30 (32.61%) MS Exchange
2 15 (16.30%) Exchange Server 2000
3 13 (14.13%) SharePoint
4 6 (6.52%) IIS
5 5 (5.43%) Exchange Server 2007
6 4 (4.35%) Exchange Server 2010
7 3 (3.26%) Lync
8 1 (1.09%) Apache
8 1 (1.09%) BizTalk Server
8 1 (1.09%) FileNet
Applications
1 32 (34.78%) MS Office
2 12 (13.04%) MS Excel
Cloud Services
1 3 (3.26%) SaaS
2 2 (2.17%) Office 365
Communications & Networking
1 22 (23.91%) Firewall
2 9 (9.78%) SAN
2 9 (9.78%) Internet
2 9 (9.78%) iSCSI
3 7 (7.61%) LAN
3 7 (7.61%) WAN
4 4 (4.35%) Wireless
4 4 (4.35%) NAS
4 4 (4.35%) IPv6
5 1 (1.09%) Fibre Channel
5 1 (1.09%) Reverse Proxy
5 1 (1.09%) Network Security
5 1 (1.09%) TCP/IP
5 1 (1.09%) DNS
5 1 (1.09%) HTTPS
Database & Business Intelligence
1 5 (5.43%) SQL Server
1 5 (5.43%) Big Data
2 4 (4.35%) Redis
3 1 (1.09%) Relational Database
3 1 (1.09%) SQL Server 2008
Development Applications
1 1 (1.09%) Dreamweaver
General
1 21 (22.83%) Finance
2 8 (8.70%) Telecoms
3 5 (5.43%) Law
4 3 (3.26%) French Language
4 3 (3.26%) German Language
5 2 (2.17%) Banking
6 1 (1.09%) Advertising
6 1 (1.09%) Back Office
Job Titles
1 43 (46.74%) Analyst
2 40 (43.48%) Support Analyst
3 36 (39.13%) 1st Line Support
4 28 (30.43%) Help Desk Analyst
4 28 (30.43%) 1st Line Support Analyst
5 17 (18.48%) Help Desk Support
5 17 (18.48%) Service Desk Analyst
5 17 (18.48%) Service Analyst
6 16 (17.39%) Support Engineer
6 16 (17.39%) IT Support
7 15 (16.30%) SLA Analyst
7 15 (16.30%) Support Technician
8 12 (13.04%) IT Support Analyst
9 10 (10.87%) 1st Line Support Technician
10 8 (8.70%) IT Support Engineer
11 7 (7.61%) IT Operations Manager
12 6 (6.52%) Operations Manager
13 5 (5.43%) 1st Line Support Engineer
13 5 (5.43%) ArcSight Specialist
14 4 (4.35%) NOC Engineer
Libraries, Frameworks & Software Standards
1 4 (4.35%) HTML
2 3 (3.26%) .NET
3 2 (2.17%) XML
4 1 (1.09%) COM+
4 1 (1.09%) CSS
4 1 (1.09%) SOAP
4 1 (1.09%) Web Services
Miscellaneous
1 16 (17.39%) Management Information System
2 10 (10.87%) Data Centre
3 8 (8.70%) Analytical Skills
4 4 (4.35%) Blackberry
5 2 (2.17%) Mainframe
6 1 (1.09%) Client/Server
6 1 (1.09%) Clustering
6 1 (1.09%) Tandem
6 1 (1.09%) Mobile Computing
Operating Systems
1 48 (52.17%) Windows
2 17 (18.48%) Windows 8
3 15 (16.30%) Windows 2000 Server
4 9 (9.78%) Linux
5 6 (6.52%) Windows Server 2008
6 5 (5.43%) Windows Server 2012
7 4 (4.35%) Windows 7
7 4 (4.35%) Apple iOS
7 4 (4.35%) Windows XP
7 4 (4.35%) Windows Server 2003
8 1 (1.09%) Windows Vista
Processes & Methodologies
1 22 (23.91%) Problem Management
2 20 (21.74%) Incident Management
3 19 (20.65%) ITIL
4 16 (17.39%) Change Management
5 10 (10.87%) System Testing
6 9 (9.78%) Security Management
6 9 (9.78%) Business Continuity
6 9 (9.78%) Information Security
7 8 (8.70%) Stakeholder Management
7 8 (8.70%) Supplier Management
7 8 (8.70%) SIEM
8 7 (7.61%) Knowledge Management
8 7 (7.61%) Disaster Recovery
8 7 (7.61%) Project Management
8 7 (7.61%) SDLC
9 6 (6.52%) Operations Management
9 6 (6.52%) Analytics
10 5 (5.43%) Cyber Security
10 5 (5.43%) Service Delivery
10 5 (5.43%) ERP
Programming Languages
1 34 (36.96%) SQL
2 4 (4.35%) PowerShell
3 2 (2.17%) Java
4 1 (1.09%) T-SQL
4 1 (1.09%) VBA
Qualifications
1 20 (21.74%) CCNA
1 20 (21.74%) Cisco Certification
2 15 (16.30%) Microsoft Certification
2 15 (16.30%) MCSE
2 15 (16.30%) MCITP
3 8 (8.70%) Degree
4 5 (5.43%) Security Cleared
4 5 (5.43%) CEH
4 5 (5.43%) CCSP
4 5 (5.43%) CCNP
4 5 (5.43%) CISSP
5 2 (2.17%) PMP
5 2 (2.17%) PMI Certification
6 1 (1.09%) A+ Certification
Quality Assurance & Compliance
1 12 (13.04%) ISO/IEC 27001
2 5 (5.43%) COBIT
3 2 (2.17%) QA
3 2 (2.17%) PCI DSS
System Software
1 24 (26.09%) Active Directory
2 6 (6.52%) VMware ESX
2 6 (6.52%) XenApp
3 5 (5.43%) vSphere
4 4 (4.35%) Hyper-V
4 4 (4.35%) XenDesktop
4 4 (4.35%) DFS Replication
4 4 (4.35%) Terminal Services
5 1 (1.09%) Oracle RAC
5 1 (1.09%) VMware Infrastructure
Systems Management
1 4 (4.35%) HAProxy
2 1 (1.09%) Tivoli Storage Manager
2 1 (1.09%) SCOM
2 1 (1.09%) HP SIM
Vendors
1 43 (46.74%) Microsoft
2 20 (21.74%) Cisco
3 11 (11.96%) Citrix
4 10 (10.87%) Macromedia
5 8 (8.70%) VMware
6 7 (7.61%) HP
7 5 (5.43%) TippingPoint
7 5 (5.43%) ArcSight
7 5 (5.43%) SAP
8 4 (4.35%) Nimble Storage
9 3 (3.26%) Avaya
10 2 (2.17%) Siebel
10 2 (2.17%) Business Objects
10 2 (2.17%) ServiceNow
11 1 (1.09%) Ektron
11 1 (1.09%) LANDesk
11 1 (1.09%) Oracle
11 1 (1.09%) Genesys
11 1 (1.09%) Informatica
11 1 (1.09%) Apple
Folkestone, Kent
Xchanging
Salary: Benefits
Posted: 10 hours ago
Folkestone, Kent
Xchanging
Salary: Benefits
Posted: 5 days ago
Dartford, Kent
SCC
Salary: From £18,000 to £20,000 per annum + Company Van
Posted: 15 days ago