The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 54 64 33
Rank change year-on-year
+10 -31
Permanent jobs citing SLA 46 31 45
As % of all permanent IT jobs located in Kent 4.49% 2.82% 5.60%
As % of the Quality Assurance & Compliance category 31.08% 23.48% 34.35%
Number of salaries quoted 35 27 39
Average salary £42,500 £45,000 £39,500
Average salary % change year-on-year
-5.55% +13.92%
90% offered a salary of more than £21,000 £19,050 £31,725
10% offered a salary of more than £70,000 £53,500 £60,250
UK excluding London average salary £32,500 £35,500 £35,000
% change year-on-year
-8.45% +1.42%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
148 132 131
As % of all permanent IT jobs located in Kent 14.45% 12.01% 16.29%
Number of salaries quoted 117 95 117
Average salary £37,500 £45,000 £45,000
Average salary % change year-on-year
-16.66% -
90% offered a salary of more than £26,500 £26,200 £32,500
10% offered a salary of more than £63,750 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 29 August 2014.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +32 9 £70,000 -
Dartford -3 8 £50,000 -14.07%
Maidstone -6 5 £21,500 -6.52%
Whitstable - 2 £26,500 -
West Malling +7 1 £24,000 +20.00%
Sandwich - 1 £60,000 -
Sittingbourne - 1 £40,000 -
Folkestone - 1 £28,000 -
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 29 August 2014, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 37 (50.68%) Microsoft
2 32 (43.84%) Windows
3 24 (32.88%) ITIL
4 21 (28.77%) Microsoft Certification
5 19 (26.03%) Finance
6 17 (23.29%) Cisco
6 17 (23.29%) MS Office
7 15 (20.55%) SQL Server
7 15 (20.55%) MCITP
8 14 (19.18%) Service Management
8 14 (19.18%) Cisco Certification
8 14 (19.18%) CCNA
8 14 (19.18%) Active Directory
9 13 (17.81%) SQL
9 13 (17.81%) Change Management
9 13 (17.81%) Firewall
9 13 (17.81%) Windows 7
10 12 (16.44%) Problem Management
10 12 (16.44%) CheckPoint
10 12 (16.44%) Juniper
11 11 (15.07%) Internet
11 11 (15.07%) MCSE
12 10 (13.70%) MS Excel
12 10 (13.70%) Marketing
12 10 (13.70%) Blue Coat
12 10 (13.70%) F5
13 9 (12.33%) Service Delivery
13 9 (12.33%) Windows XP
13 9 (12.33%) MS Exchange
14 8 (10.96%) Linux

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 29 August 2014, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.33%) MS Exchange
2 7 (9.59%) Exchange Server 2000
3 2 (2.74%) nginx
3 2 (2.74%) Apache
4 1 (1.37%) Exchange Server 2010
4 1 (1.37%) Exchange Server 2007
4 1 (1.37%) CMS
Applications
1 17 (23.29%) MS Office
2 10 (13.70%) MS Excel
3 4 (5.48%) FastStats
4 1 (1.37%) MS PowerPoint
Business Applications
1 2 (2.74%) RMDS
Cloud Services
1 2 (2.74%) SaaS
2 1 (1.37%) Office 365
2 1 (1.37%) Microsoft Azure
Communications & Networking
1 13 (17.81%) Firewall
2 11 (15.07%) Internet
3 7 (9.59%) DNS
3 7 (9.59%) Cisco PIX
3 7 (9.59%) Cisco ASA
4 4 (5.48%) SAN
4 4 (5.48%) WAN
4 4 (5.48%) LAN
5 3 (4.11%) TCP/IP
5 3 (4.11%) MPLS
5 3 (4.11%) VLAN
5 3 (4.11%) F5 BIG-IP LTM
5 3 (4.11%) F5 BIG-IP GTM
5 3 (4.11%) iSCSI
6 2 (2.74%) Multicast
6 2 (2.74%) Network Security
6 2 (2.74%) Wireshark
6 2 (2.74%) VRRP
6 2 (2.74%) IPsec
6 2 (2.74%) ADSL
Database & Business Intelligence
1 15 (20.55%) SQL Server
2 5 (6.85%) Relational Database
2 5 (6.85%) Data Warehouse
3 2 (2.74%) SQL Server Reporting Services
3 2 (2.74%) SQL Server 2005
3 2 (2.74%) SQL Server Integration Services
3 2 (2.74%) SQL Server Analysis Services
3 2 (2.74%) SQL Server 2008
3 2 (2.74%) MySQL
3 2 (2.74%) Crystal Reports
Development Applications
1 2 (2.74%) Team Foundation Server
General
1 19 (26.03%) Finance
2 10 (13.70%) Marketing
3 2 (2.74%) Telecoms
3 2 (2.74%) Retail
3 2 (2.74%) Local Government
Job Titles
1 27 (36.99%) Analyst
2 15 (20.55%) 1st Line Support
3 10 (13.70%) Service Analyst
3 10 (13.70%) Service Desk Analyst
4 9 (12.33%) Support Analyst
5 8 (10.96%) Technical Support
5 8 (10.96%) Help Desk Analyst
6 7 (9.59%) Help Desk Support
7 6 (8.22%) Technical Support Engineer
7 6 (8.22%) Technical Engineer
7 6 (8.22%) Service Manager
7 6 (8.22%) Support Engineer
7 6 (8.22%) 1st Line Support Analyst
7 6 (8.22%) 1st Line Support Engineer
7 6 (8.22%) Insight Analyst
8 5 (6.85%) SLA Analyst
8 5 (6.85%) Agile .NET Developer
8 5 (6.85%) Developer Analyst
8 5 (6.85%) .NET Analyst Programmer
8 5 (6.85%) .NET Software Engineer
Libraries, Frameworks & Software Standards
1 5 (6.85%) HTML
1 5 (6.85%) .NET
1 5 (6.85%) ASP.NET
1 5 (6.85%) CSS
1 5 (6.85%) WCF
1 5 (6.85%) jQuery
1 5 (6.85%) REST
1 5 (6.85%) ASP.NET Web Forms
1 5 (6.85%) ASP.NET Web API
2 2 (2.74%) Memcached
2 2 (2.74%) Rendezvous
Miscellaneous
1 5 (6.85%) Management Information System
1 5 (6.85%) Visualisation
1 5 (6.85%) Enterprise Software
2 2 (2.74%) Mathematics
2 2 (2.74%) Open Source
3 1 (1.37%) PKI
Operating Systems
1 32 (43.84%) Windows
2 13 (17.81%) Windows 7
3 9 (12.33%) Windows XP
4 8 (10.96%) Linux
5 7 (9.59%) Windows 8
5 7 (9.59%) Windows 2000 Server
6 2 (2.74%) CentOS
6 2 (2.74%) SELinux
6 2 (2.74%) FreeBSD
6 2 (2.74%) Debian
6 2 (2.74%) OpenBSD
6 2 (2.74%) Ubuntu
6 2 (2.74%) Windows Vista
6 2 (2.74%) Windows Server 2008
7 1 (1.37%) Windows Server 2003
7 1 (1.37%) UNIX
7 1 (1.37%) Windows Server 2012
Processes & Methodologies
1 24 (32.88%) ITIL
2 14 (19.18%) Service Management
3 13 (17.81%) Change Management
4 12 (16.44%) Problem Management
5 9 (12.33%) Service Delivery
6 6 (8.22%) Migration
6 6 (8.22%) Incident Management
6 6 (8.22%) CHAID
6 6 (8.22%) CRM
6 6 (8.22%) Logistic Regression
6 6 (8.22%) Data Migration
6 6 (8.22%) Root Cause Analysis
6 6 (8.22%) Propensity Modelling
7 5 (6.85%) Kanban
7 5 (6.85%) Unit Testing
7 5 (6.85%) SOA
7 5 (6.85%) Business Intelligence
7 5 (6.85%) Configuration Management
7 5 (6.85%) MVC
7 5 (6.85%) Software Engineering
Programming Languages
1 13 (17.81%) SQL
2 7 (9.59%) T-SQL
3 5 (6.85%) VB.NET
3 5 (6.85%) C#
3 5 (6.85%) JavaScript
4 3 (4.11%) PowerShell
4 3 (4.11%) C
5 2 (2.74%) PHP
5 2 (2.74%) Java
Qualifications
1 21 (28.77%) Microsoft Certification
2 15 (20.55%) MCITP
3 14 (19.18%) Cisco Certification
3 14 (19.18%) CCNA
4 11 (15.07%) MCSE
5 7 (9.59%) MCDBA
5 7 (9.59%) CCSA
5 7 (9.59%) JNCIA
6 6 (8.22%) ITIL Certification
6 6 (8.22%) Security Cleared
7 5 (6.85%) Degree
8 2 (2.74%) CISSP
9 1 (1.37%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (10.96%) QA
2 2 (2.74%) COBIT
System Software
1 14 (19.18%) Active Directory
2 3 (4.11%) VMware Infrastructure
3 2 (2.74%) VMware ESXi
3 2 (2.74%) KVM
3 2 (2.74%) Squid
4 1 (1.37%) VMware ESX
4 1 (1.37%) Hyper-V
4 1 (1.37%) XenApp
4 1 (1.37%) XenDesktop
4 1 (1.37%) DFS Replication
4 1 (1.37%) vSphere
Systems Management
1 2 (2.74%) HAProxy
2 1 (1.37%) SCOrch
2 1 (1.37%) SCOM
2 1 (1.37%) SCVMM
Vendors
1 37 (50.68%) Microsoft
2 17 (23.29%) Cisco
3 12 (16.44%) Juniper
3 12 (16.44%) CheckPoint
4 10 (13.70%) Blue Coat
4 10 (13.70%) F5
5 7 (9.59%) Websense
5 7 (9.59%) McAfee
6 6 (8.22%) Clearswift
6 6 (8.22%) Aruba
6 6 (8.22%) Lumension
6 6 (8.22%) SonicWALL
6 6 (8.22%) Trend Micro
7 5 (6.85%) Remedy
7 5 (6.85%) Citrix
7 5 (6.85%) Business Objects
8 4 (5.48%) VMware
8 4 (5.48%) SolarWinds
8 4 (5.48%) SmartFocus
9 3 (4.11%) LogLogic