The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 65 53 64
Rank change year-on-year
-12 +11
Permanent jobs citing SLA 37 45 31
As % of all permanent IT jobs located in Kent 3.41% 4.45% 2.83%
As % of the Quality Assurance & Compliance category 31.09% 30.41% 23.48%
Number of salaries quoted 28 34 27
Average salary £41,000 £41,250 £45,000
Average salary % change year-on-year
-0.60% -8.33%
90% offered a salary of more than £19,000 £21,000 £19,050
10% offered a salary of more than £50,000 £70,000 £53,500
UK excluding London average salary £35,000 £32,500 £36,000
% change year-on-year
+7.69% -9.72%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
119 148 132
As % of all permanent IT jobs located in Kent 10.97% 14.62% 12.05%
Number of salaries quoted 108 116 95
Average salary £42,250 £37,500 £45,000
Average salary % change year-on-year
+12.66% -16.66%
90% offered a salary of more than £25,000 £26,500 £26,200
10% offered a salary of more than £53,250 £55,000 £64,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 31 August 2015.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone +4 8 - -
Sevenoaks - 4 £17,250 - 1
West Malling -3 3 £47,500 +97.91%
Maidstone +4 1 - -
Tunbridge Wells -35 1 £42,000 -40.00%
Tonbridge - 1 £19,000 -
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 31 August 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 30 (34.88%) Windows
2 27 (31.40%) Finance
2 27 (31.40%) Microsoft
3 23 (26.74%) SQL
4 21 (24.42%) Change Management
5 20 (23.26%) MS Office
5 20 (23.26%) Active Directory
6 19 (22.09%) MS Exchange
6 19 (22.09%) Problem Management
7 17 (19.77%) ITIL
7 17 (19.77%) Management Information System
8 16 (18.60%) Cisco Certification
8 16 (18.60%) CCNA
9 14 (16.28%) Incident Management
10 13 (15.12%) Analytical Skills
10 13 (15.12%) Firewall
10 13 (15.12%) Cisco
11 12 (13.95%) Disaster Recovery
11 12 (13.95%) VMware
11 12 (13.95%) Knowledge Management
11 12 (13.95%) Windows 8
11 12 (13.95%) SDLC
12 11 (12.79%) MCITP
12 11 (12.79%) Exchange Server 2000
12 11 (12.79%) Windows 2000 Server
12 11 (12.79%) Microsoft Certification
12 11 (12.79%) MCSE
13 10 (11.63%) Macromedia
13 10 (11.63%) System Testing
14 9 (10.47%) Internet

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 31 August 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 19 (22.09%) MS Exchange
2 11 (12.79%) Exchange Server 2000
3 4 (4.65%) SharePoint
4 3 (3.49%) Exchange Server 2007
5 2 (2.33%) Exchange Server 2010
5 2 (2.33%) IIS
6 1 (1.16%) Apache
6 1 (1.16%) BizTalk Server
6 1 (1.16%) FileNet
Applications
1 20 (23.26%) MS Office
2 8 (9.30%) MS Excel
Business Applications
1 1 (1.16%) Sentinel
Cloud Services
1 3 (3.49%) Office 365
Communications & Networking
1 13 (15.12%) Firewall
2 9 (10.47%) Internet
3 4 (4.65%) IPv6
3 4 (4.65%) LAN
3 4 (4.65%) WAN
3 4 (4.65%) DNS
4 3 (3.49%) DHCP
5 2 (2.33%) SAN
5 2 (2.33%) Wireless
5 2 (2.33%) iSCSI
5 2 (2.33%) NAS
6 1 (1.16%) Reverse Proxy
6 1 (1.16%) HTTPS
Database & Business Intelligence
1 5 (5.81%) Big Data
2 3 (3.49%) BusinessObjects
3 2 (2.33%) SQL Server
4 1 (1.16%) Informix
4 1 (1.16%) SQL Server 2008
4 1 (1.16%) Relational Database
Development Applications
1 1 (1.16%) Dreamweaver
General
1 27 (31.40%) Finance
2 5 (5.81%) Law
2 5 (5.81%) Telecoms
3 3 (3.49%) French Language
3 3 (3.49%) German Language
4 2 (2.33%) Banking
4 2 (2.33%) Local Government
Job Titles
1 39 (45.35%) Analyst
2 30 (34.88%) Support Analyst
3 25 (29.07%) 1st Line Support
4 23 (26.74%) Help Desk Analyst
4 23 (26.74%) 1st Line Support Analyst
5 15 (17.44%) Support Technician
6 12 (13.95%) Service Analyst
6 12 (13.95%) Help Desk Support
6 12 (13.95%) Service Desk Analyst
7 11 (12.79%) SLA Analyst
8 10 (11.63%) 1st Line Support Technician
9 8 (9.30%) IT Support
10 7 (8.14%) IT Support Analyst
11 6 (6.98%) Support Engineer
11 6 (6.98%) Business Analyst
12 5 (5.81%) Test Analyst
12 5 (5.81%) Service Manager
12 5 (5.81%) ArcSight Specialist
13 4 (4.65%) NOC Engineer
13 4 (4.65%) Business Test Analyst
Libraries, Frameworks & Software Standards
1 4 (4.65%) HTML
1 4 (4.65%) .NET
2 2 (2.33%) XML
3 1 (1.16%) COM+
3 1 (1.16%) CSS
3 1 (1.16%) SOAP
3 1 (1.16%) Web Services
Miscellaneous
1 17 (19.77%) Management Information System
2 13 (15.12%) Analytical Skills
3 4 (4.65%) Data Centre
3 4 (4.65%) Blackberry
4 3 (3.49%) HP Storage
5 2 (2.33%) NHS
6 1 (1.16%) Clustering
6 1 (1.16%) Tandem
Operating Systems
1 30 (34.88%) Windows
2 12 (13.95%) Windows 8
3 11 (12.79%) Windows 2000 Server
4 7 (8.14%) Linux
5 5 (5.81%) Windows Server 2003
5 5 (5.81%) Windows Server 2008
6 4 (4.65%) Apple iOS
7 3 (3.49%) Red Hat Enterprise Linux
8 2 (2.33%) Windows 7
8 2 (2.33%) Windows XP
8 2 (2.33%) Windows Server 2012
9 1 (1.16%) UNIX
Processes & Methodologies
1 21 (24.42%) Change Management
2 19 (22.09%) Problem Management
3 17 (19.77%) ITIL
4 14 (16.28%) Incident Management
5 12 (13.95%) Knowledge Management
5 12 (13.95%) Disaster Recovery
5 12 (13.95%) SDLC
6 10 (11.63%) System Testing
7 9 (10.47%) Business Continuity
8 8 (9.30%) Stakeholder Management
9 6 (6.98%) Business Analysis
9 6 (6.98%) User Acceptance Testing
9 6 (6.98%) Analytics
10 5 (5.81%) Cyber Security
10 5 (5.81%) SIEM
10 5 (5.81%) Supplier Management
10 5 (5.81%) Service Delivery
10 5 (5.81%) Information Security
10 5 (5.81%) ITSM
10 5 (5.81%) Security Management
Programming Languages
1 23 (26.74%) SQL
2 3 (3.49%) Java
3 1 (1.16%) T-SQL
3 1 (1.16%) VBA
Qualifications
1 16 (18.60%) CCNA
1 16 (18.60%) Cisco Certification
2 11 (12.79%) Microsoft Certification
2 11 (12.79%) MCSE
2 11 (12.79%) MCITP
3 8 (9.30%) Security Cleared
4 5 (5.81%) CEH
4 5 (5.81%) Degree
4 5 (5.81%) CCSP
4 5 (5.81%) CCNP
4 5 (5.81%) CISSP
5 2 (2.33%) PMP
5 2 (2.33%) PMI Certification
Quality Assurance & Compliance
1 8 (9.30%) ISO/IEC 27001
2 2 (2.33%) COBIT
2 2 (2.33%) PCI DSS
System Software
1 20 (23.26%) Active Directory
2 5 (5.81%) VMware ESX
2 5 (5.81%) vSphere
3 3 (3.49%) XenApp
4 2 (2.33%) XenDesktop
4 2 (2.33%) DFS Replication
4 2 (2.33%) VMware Infrastructure
5 1 (1.16%) Hyper-V
5 1 (1.16%) Oracle RAC
Systems Management
1 3 (3.49%) NetBackup
1 3 (3.49%) HP Data Protector
1 3 (3.49%) HP SIM
1 3 (3.49%) Symantec Endpoint Protection
2 1 (1.16%) SCOM
2 1 (1.16%) Tivoli Storage Manager
Vendors
1 27 (31.40%) Microsoft
2 13 (15.12%) Cisco
3 12 (13.95%) VMware
4 10 (11.63%) Macromedia
5 8 (9.30%) HP
5 8 (9.30%) Citrix
6 5 (5.81%) SAP
6 5 (5.81%) TippingPoint
6 5 (5.81%) ArcSight
7 4 (4.65%) Symantec
8 3 (3.49%) 3PAR
8 3 (3.49%) Siebel
9 2 (2.33%) ServiceNow
10 1 (1.16%) IBM
10 1 (1.16%) Genesys
10 1 (1.16%) Informatica
10 1 (1.16%) Apple
10 1 (1.16%) Oracle
10 1 (1.16%) Ektron
10 1 (1.16%) Remedy
Kent
Coal IT Services
Salary: From £40,000 to £50,000 per annum + Bonus + Benefits
Posted: 3 days ago
Canterbury
Recruitment Genius
Salary: £24000 - £30000 per annum
Posted: 14 days ago
Sevenoaks, Kent
Sopra Steria Recruitment
Salary: From £30,000 to £35,000 per annum Flexible Benefits
Posted: 24 days ago