The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 67 67 63
Rank change year-on-year
0 -4
Permanent jobs citing SLA 34 39 15
As % of all permanent IT jobs located in Kent 3.42% 3.40% 1.83%
As % of the Quality Assurance & Compliance category 36.96% 26.17% 22.06%
Number of salaries quoted 29 36 14
Average salary £26,000 £27,000 £39,985
Average salary % change year-on-year
-3.70% -32.47%
90% offered a salary of more than £20,000 £23,000 £25,650
10% offered a salary of more than £70,000 £52,500 £47,500
UK excluding London average salary £35,000 £34,000 £37,500
% change year-on-year
+2.94% -9.33%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
92 149 68
As % of all permanent IT jobs located in Kent 9.26% 13.00% 8.31%
Number of salaries quoted 80 107 60
Average salary £43,750 £45,000 £45,000
Average salary % change year-on-year
-2.77% -
90% offered a salary of more than £22,500 £23,500 £32,400
10% offered a salary of more than £70,000 £50,500 £56,000
UK excluding London average salary £42,275 £40,000 £40,000
% change year-on-year
+5.68% -

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 27 February 2015.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 7 £70,000 -
Chatham - 2 £22,500 - 1
Maidstone +11 1 £24,000 +4.34%
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 27 February 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 39 (61.90%) Windows
2 32 (50.79%) Microsoft
3 22 (34.92%) MS Office
3 22 (34.92%) ITIL
4 20 (31.75%) Firewall
4 20 (31.75%) Cisco
5 15 (23.81%) Service Delivery
5 15 (23.81%) SQL
6 12 (19.05%) Active Directory
6 12 (19.05%) Windows XP
6 12 (19.05%) MS Exchange
6 12 (19.05%) Finance
7 11 (17.46%) Change Management
7 11 (17.46%) MS Excel
7 11 (17.46%) Linux
7 11 (17.46%) Cisco Certification
8 10 (15.87%) CCNA
8 10 (15.87%) CRM
8 10 (15.87%) SharePoint
8 10 (15.87%) Operations Management
9 9 (14.29%) Incident Management
9 9 (14.29%) Windows 7
9 9 (14.29%) CheckPoint
9 9 (14.29%) Telecoms
10 8 (12.70%) Service Management
10 8 (12.70%) Juniper
10 8 (12.70%) Citrix
10 8 (12.70%) WAN
10 8 (12.70%) F5
10 8 (12.70%) Windows 8

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 27 February 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 12 (19.05%) MS Exchange
2 10 (15.87%) SharePoint
3 5 (7.94%) IIS
4 4 (6.35%) Exchange Server 2000
4 4 (6.35%) Lync
5 2 (3.17%) Exchange Server 2010
5 2 (3.17%) Exchange Server 2007
6 1 (1.59%) CMS
Applications
1 22 (34.92%) MS Office
2 11 (17.46%) MS Excel
3 2 (3.17%) PrintSoft PReS
3 2 (3.17%) Spreadsheet
Cloud Services
1 3 (4.76%) SaaS
2 1 (1.59%) IaaS
Communications & Networking
1 20 (31.75%) Firewall
2 8 (12.70%) WAN
3 7 (11.11%) LAN
3 7 (11.11%) SAN
3 7 (11.11%) iSCSI
4 6 (9.52%) Internet
5 5 (7.94%) Cisco ASA
5 5 (7.94%) Cisco PIX
6 4 (6.35%) Network Security
6 4 (6.35%) VoIP
7 3 (4.76%) TCP/IP
7 3 (4.76%) DNS
8 2 (3.17%) DHCP
8 2 (3.17%) NAS
8 2 (3.17%) MPLS
8 2 (3.17%) Wireless
9 1 (1.59%) IP Telephony
9 1 (1.59%) Fibre Channel
9 1 (1.59%) Structured Cabling
9 1 (1.59%) Ethernet
Database & Business Intelligence
1 7 (11.11%) SQL Server
2 4 (6.35%) Redis
3 2 (3.17%) SQL Server Integration Services
4 1 (1.59%) Crystal Reports
Development Applications
1 1 (1.59%) Dreamweaver
1 1 (1.59%) MSI
1 1 (1.59%) AdminStudio
1 1 (1.59%) Team Foundation Server
General
1 12 (19.05%) Finance
2 9 (14.29%) Telecoms
3 3 (4.76%) Legal
3 3 (4.76%) Advertising
4 2 (3.17%) Marketing
5 1 (1.59%) Back Office
5 1 (1.59%) Local Government
Job Titles
1 21 (33.33%) Support Engineer
2 16 (25.40%) 1st Line Support
3 15 (23.81%) Analyst
3 15 (23.81%) Support Analyst
4 9 (14.29%) IT Support
4 9 (14.29%) 1st Line Support Engineer
5 8 (12.70%) IT Operations Manager
5 8 (12.70%) Operations Manager
6 7 (11.11%) 2nd Line Support
7 6 (9.52%) Service Manager
7 6 (9.52%) Technical Support
7 6 (9.52%) Help Desk Analyst
7 6 (9.52%) 1st Line Support Analyst
7 6 (9.52%) 2nd Line Support Engineer
8 5 (7.94%) Vendor Manager
8 5 (7.94%) Service Assurance Manager
8 5 (7.94%) Technical Engineer
8 5 (7.94%) IT Support Engineer
8 5 (7.94%) Network Engineer
8 5 (7.94%) Service Analyst
Libraries, Frameworks & Software Standards
1 2 (3.17%) CSS
2 1 (1.59%) XML
2 1 (1.59%) Application Packaging
2 1 (1.59%) HTML
Miscellaneous
1 7 (11.11%) Management Information System
2 2 (3.17%) Mainframe
3 1 (1.59%) Client/Server
3 1 (1.59%) Mathematics
3 1 (1.59%) Mobile Computing
Operating Systems
1 39 (61.90%) Windows
2 12 (19.05%) Windows XP
3 11 (17.46%) Linux
4 9 (14.29%) Windows 7
5 8 (12.70%) Windows 8
6 6 (9.52%) Windows Server 2008
7 4 (6.35%) Windows 2000 Server
7 4 (6.35%) Windows Server 2003
8 3 (4.76%) Windows Vista
8 3 (4.76%) Windows Server 2012
9 2 (3.17%) Windows 2000
10 1 (1.59%) UNIX
Processes & Methodologies
1 22 (34.92%) ITIL
2 15 (23.81%) Service Delivery
3 11 (17.46%) Change Management
4 10 (15.87%) CRM
4 10 (15.87%) Operations Management
5 9 (14.29%) Incident Management
6 8 (12.70%) Service Management
7 7 (11.11%) Supplier Management
8 6 (9.52%) Performance Management
9 5 (7.94%) Project Management
10 4 (6.35%) Information Security Management
10 4 (6.35%) Security Management
10 4 (6.35%) Information Security
10 4 (6.35%) Problem Management
10 4 (6.35%) DevOps
11 3 (4.76%) Change Control
11 3 (4.76%) Root Cause Analysis
11 3 (4.76%) SIEM
11 3 (4.76%) Agile Software Development
11 3 (4.76%) Business Continuity
Programming Languages
1 15 (23.81%) SQL
2 5 (7.94%) PowerShell
3 2 (3.17%) C
3 2 (3.17%) VBScript
3 2 (3.17%) VB
4 1 (1.59%) VBA
Qualifications
1 11 (17.46%) Cisco Certification
2 10 (15.87%) CCNA
3 6 (9.52%) JNCIA
3 6 (9.52%) Security Cleared
4 5 (7.94%) CCSA
5 4 (6.35%) MCITP
5 4 (6.35%) MCSE
5 4 (6.35%) Microsoft Certification
6 3 (4.76%) Degree
7 1 (1.59%) SC Cleared
7 1 (1.59%) MCP
7 1 (1.59%) CCSE
7 1 (1.59%) JNCIS
7 1 (1.59%) A+ Certification
7 1 (1.59%) ITIL Certification
7 1 (1.59%) CCNP
7 1 (1.59%) CCDP
Quality Assurance & Compliance
1 5 (7.94%) ISO/IEC 27001
1 5 (7.94%) COBIT
2 3 (4.76%) QA
3 1 (1.59%) PCI DSS
System Software
1 12 (19.05%) Active Directory
2 5 (7.94%) Hyper-V
3 4 (6.35%) XenApp
3 4 (6.35%) Terminal Services
3 4 (6.35%) vSphere
4 3 (4.76%) VMware Infrastructure
4 3 (4.76%) XenDesktop
5 2 (3.17%) DFS Replication
5 2 (3.17%) VMware ESX
6 1 (1.59%) Microsoft App-V
Systems Management
1 4 (6.35%) HAProxy
2 1 (1.59%) SCCM
2 1 (1.59%) HP SIM
Vendors
1 32 (50.79%) Microsoft
2 20 (31.75%) Cisco
3 9 (14.29%) CheckPoint
4 8 (12.70%) Citrix
4 8 (12.70%) Juniper
4 8 (12.70%) F5
5 7 (11.11%) Websense
5 7 (11.11%) Blue Coat
5 7 (11.11%) SonicWALL
6 6 (9.52%) VMware
7 5 (7.94%) McAfee
7 5 (7.94%) Clearswift
7 5 (7.94%) Lumension
7 5 (7.94%) Trend Micro
7 5 (7.94%) Aruba
8 4 (6.35%) Avaya
9 3 (4.76%) HP
10 2 (3.17%) Zeacom
11 1 (1.59%) Acme Packet
11 1 (1.59%) Verint
Canterbury, Kent, South East
Canterbury Christ Church University
Salary: £25,513 to £27,864 per annum
Posted: 2 days ago
Sittingbourne
Capita - ITIN
Salary: £13923.00 per annum
Posted: 3 days ago
Canterbury, Kent
Canterbury Christ Church University
Salary: From £20,198 to £22,029 per annum
Posted: 11 days ago
Chatham
Pearson Whiffin
Salary: £22000 - £26000 per annum + Excellent Benefits
Posted: 26 days ago