Kent SLA Jobs

This section looks at the demand for Service Level Agreement (SLA) skills within the Kent region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the last 3 months to 16 May 2008 with a comparison to the same period last year.

Service Level Agreement (SLA)
Location Aberdeen Abingdon Addlestone Aldershot Amersham Andover Avon Aylesbury Banbury Barking Barnet Basildon Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Birmingham Bolton Borehamwood Bournemouth Brackley Bracknell Bradford Brentford Bridgend Brighton Bristol Buckingham Buckinghamshire Burnley Burton-upon-Trent Buxton Caerphilly Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Carlisle Channel Islands Cheadle Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham City of London Clapham Coalville Corby Corsham County Antrim Coventry Crawley Crewe Croydon Cumbria Dartford Denbighshire Derby Derbyshire Devon Docklands, London Doncaster Dorset Dunstable Durham East Anglia East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham Elland Enfield England Epsom Esher Essex Exeter Farnborough Feltham Glasgow Gloucester Gloucestershire Great Missenden Greenford Guildford Halifax Hammersmith Hampshire Harlow Harpenden Harrogate Harrow Hartlepool Havant Haverhill Hayes Haywards Heath Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hinckley Home Counties Hounslow Huddersfield Hull Hungerford Huntingdon Ipswich Jersey Kent Kings Langley Knaresborough Knutsford Lancashire Leeds Leicester Leicestershire Leominster Lichfield Lincolnshire Liverpool Liversedge Livingston London Luton Macclesfield Maidenhead Maidstone Manchester Mansfield Marlow Merseyside Middlesex Midlands Milton Keynes Motherwell Newbury Newcastle Newcastle Upon Tyne Newton-le-Willows Norfolk North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Northern Ireland Northolt Northwich Norwich Nottingham Nottinghamshire Oldham Oxford Oxfordshire Perth and Kinross Peterborough Plymouth Poole Portsmouth Prescot Preston Reading Redhill Reigate Rickmansworth Rochdale Rossendale Rotherham Rugby Runcorn Sale Salford Scarborough Scotland Scunthorpe Sheffield Shropshire Sidcup Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Southwark St Albans Staffordshire Staines Stevenage Stockport Stoke-on-Trent Suffolk Surbiton Surrey Sussex Swansea Swindon Tadworth Teddington Telford Thame Thames Valley Thurrock Tring Tyne and Wear UK Uxbridge Wakefield Wales Wallingford Ware Warrington Warwick Warwickshire Watford Wednesbury Wellingborough Welwyn Garden City Wembley West Bromwich West Lothian West Midlands West Sussex West Wales West Yorkshire Willenhall Wiltshire Windsor Wirral Woking Wokingham Wolverhampton Worcestershire York Yorkshire	3 months to 16 May 2008	Same period last year
Rank	71	80
Rank change on same period last year	+9
Matching permanent IT job ads	28	14
As % of all UK permanent IT job ads sampled	0.014 %	0.006 %
As % of the category below	36.84 %	27.45 %
Salaries quoted	26	13
Average minimum salary	£34,269	£26,269
Average salary	£36,577	£28,846
% change on same period last year	+26.79 %
Average maximum salary	£38,885	£31,423
UK excluding London average salary	£34,893	£36,724
% change on same period last year	-4.98 %
Quality Assurance & Compliance Kent
Matching permanent IT job ads	76	51
As % of all UK permanent IT job ads sampled	0.037 %	0.023 %
Salaries quoted	54	46
Average minimum salary	£37,714	£34,688
Average salary	£39,875	£37,965
% change on same period last year	+5.03 %
Average maximum salary	£42,036	£41,243
UK excluding London average salary	£38,390	£40,714
% change on same period last year	-5.70 %
SLA South East

SLA
Demand Trend

The chart provides a 3-month moving total starting in 2004 of permanent IT jobs ads citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs ads citing SLA across the Kent region.

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Kent region over the past 3 months.

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the past 3 months.

Rank	Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
1	Dartford	+13	3	£29,000	+26.08 %
2	Maidstone	+4	1	£35,000	+35.92 %

SLA South East

SLA
Top 30 Related IT Skills

Over the past 6 months permanent IT jobs across the Kent region citing SLA also mentioned the following skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing SLA.

1 21 (32.31 %) Cisco 2 18 (27.69 %) Windows 3 17 (26.15 %) Change Management 3 17 (26.15 %) CCNA 3 17 (26.15 %) CCDA 3 17 (26.15 %) Cisco Certification 3 17 (26.15 %) Project Management 3 17 (26.15 %) Fault Management 4 16 (24.62 %) VPN 5 10 (15.38 %) ITIL 5 10 (15.38 %) Service Delivery 6 9 (13.85 %) Finance 6 9 (13.85 %) Windows XP 6 9 (13.85 %) Active Directory 7 8 (12.31 %) Windows NT

8 7 (10.77 %) Firewall 8 7 (10.77 %) ITIL Certification 9 6 (9.231 %) Dell 9 6 (9.231 %) LAN 9 6 (9.231 %) WAN 9 6 (9.231 %) Construction 9 6 (9.231 %) CheckPoint 9 6 (9.231 %) Incident Management 10 5 (7.692 %) Supplier Management 10 5 (7.692 %) Insurance 10 5 (7.692 %) Health 10 5 (7.692 %) VoIP 10 5 (7.692 %) Service Management 10 5 (7.692 %) TCP/IP 10 5 (7.692 %) Avaya

SLA
Top Related IT Skills by Category

Over the past 6 months permanent IT jobs across the Kent region citing SLA also mentioned the following skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled citing SLA. Up to 20 skills are shown per category.

Application Development 1 2 (3.077 %) XML	Application Platforms 1 2 (3.077 %) IIS 1 2 (3.077 %) Apache 2 1 (1.538 %) MS Exchange 2 1 (1.538 %) BizTalk Server 2 1 (1.538 %) Exchange Server 2003
Applications 1 1 (1.538 %) MS Project 1 1 (1.538 %) MS Office 1 1 (1.538 %) MS Excel 1 1 (1.538 %) MS Visio	Communications & Networking 1 16 (24.62 %) VPN 2 7 (10.77 %) Firewall 3 6 (9.231 %) LAN 3 6 (9.231 %) WAN 4 5 (7.692 %) TCP/IP 4 5 (7.692 %) VoIP 5 2 (3.077 %) DNS 6 1 (1.538 %) Internet 6 1 (1.538 %) NetScreen 6 1 (1.538 %) SDH 6 1 (1.538 %) IP Telephony 6 1 (1.538 %) Cisco IPT
General 1 9 (13.85 %) Finance 2 6 (9.231 %) Construction 3 5 (7.692 %) Health 3 5 (7.692 %) Insurance 4 3 (4.615 %) Back Office 5 2 (3.077 %) Government 5 2 (3.077 %) Pensions 5 2 (3.077 %) Banking 5 2 (3.077 %) Retail 6 1 (1.538 %) Retail Banking 6 1 (1.538 %) Telecoms	Job Titles 1 18 (27.69 %) Network Engineer 2 15 (23.08 %) Senior Network Engineer 3 11 (16.92 %) Cisco Engineer 3 11 (16.92 %) Cisco Network Engineer 3 11 (16.92 %) Senior Cisco Engineer 3 11 (16.92 %) Senior Cisco Network Engineer 4 10 (15.38 %) Service Manager 5 8 (12.31 %) Support Engineer 5 8 (12.31 %) Analyst 6 6 (9.231 %) Systems Engineer 6 6 (9.231 %) IT Manager 6 6 (9.231 %) Systems Support 6 6 (9.231 %) Systems Support Engineer 7 4 (6.154 %) Delivery Manager 7 4 (6.154 %) Client Services Manager 7 4 (6.154 %) Operations Manager 7 4 (6.154 %) Services Delivery Manager 8 3 (4.615 %) Infrastructure Manager 8 3 (4.615 %) Support Analyst 8 3 (4.615 %) Helpdesk Analyst
Miscellaneous 1 2 (3.077 %) Informatics 2 1 (1.538 %) Fund Management 2 1 (1.538 %) NHS 2 1 (1.538 %) PACS 2 1 (1.538 %) Data Protection Act	Operating Systems 1 18 (27.69 %) Windows 2 9 (13.85 %) Windows XP 3 8 (12.31 %) Windows NT 4 2 (3.077 %) Linux 5 1 (1.538 %) Windows 2000
Processes & Methodologies 1 17 (26.15 %) Project Management 1 17 (26.15 %) Change Management 1 17 (26.15 %) Fault Management 2 10 (15.38 %) Service Delivery 2 10 (15.38 %) ITIL 3 6 (9.231 %) Incident Management 4 5 (7.692 %) Supplier Management 4 5 (7.692 %) Service Management 5 4 (6.154 %) Performance Management 6 2 (3.077 %) WFM 6 2 (3.077 %) Strategic Planning 6 2 (3.077 %) IT Governance 7 1 (1.538 %) Business Development 7 1 (1.538 %) Data Protection 7 1 (1.538 %) Business Intelligence 7 1 (1.538 %) Disaster Recovery 7 1 (1.538 %) Migration 7 1 (1.538 %) Stakeholder Management 7 1 (1.538 %) Business Continuity 7 1 (1.538 %) Programme Management	Qualifications 1 17 (26.15 %) CCNA 1 17 (26.15 %) CCDA 1 17 (26.15 %) Cisco Certification 2 7 (10.77 %) ITIL Certification 3 4 (6.154 %) Degree 4 2 (3.077 %) CCSA
Quality Assurance & Compliance 1 2 (3.077 %) HL7	System Software 1 9 (13.85 %) Active Directory 2 1 (1.538 %) Terminal Services
Vendors 1 21 (32.31 %) Cisco 2 6 (9.231 %) Dell 2 6 (9.231 %) CheckPoint 3 5 (7.692 %) Avaya 4 4 (6.154 %) Microsoft 5 1 (1.538 %) Citrix 5 1 (1.538 %) VMware