The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 41 87 73
Rank change year-on-year
+46 -14
Permanent jobs citing SLA 57 21 25
As % of all permanent IT jobs located in Kent 5.94% 1.73% 1.98%
As % of the Quality Assurance & Compliance category 44.19% 17.07% 31.65%
Number of salaries quoted 48 21 23
Average salary £25,000 £34,500 £27,000
Average salary % change year-on-year
-27.53% +27.77%
90% offered a salary of more than £17,900 £23,500 £23,000
10% offered a salary of more than £54,000 £62,500 £42,500
UK excluding London average salary £35,000 £32,500 £36,000
% change year-on-year
+7.69% -9.72%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
129 123 79
As % of all permanent IT jobs located in Kent 13.45% 10.15% 6.25%
Number of salaries quoted 111 83 69
Average salary £39,000 £42,500 £38,750
Average salary % change year-on-year
-8.23% +9.67%
90% offered a salary of more than £22,500 £26,500 £25,000
10% offered a salary of more than £65,000 £55,000 £56,000
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 1 May 2015.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks +9 7 £17,500 -56.25%
Folkestone - 3 - -
Tunbridge Wells - 3 £60,000 -
Maidstone +26 2 £33,750 +46.73%
Tonbridge -2 1 £18,000 -81.05%
Chatham - 1 £24,000 -
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 1 May 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 46 (58.97%) Windows
2 40 (51.28%) Microsoft
3 31 (39.74%) MS Office
4 27 (34.62%) SQL
5 24 (30.77%) Firewall
6 23 (29.49%) MS Exchange
6 23 (29.49%) Cisco
7 18 (23.08%) Active Directory
8 17 (21.79%) Cisco Certification
8 17 (21.79%) ITIL
8 17 (21.79%) Incident Management
9 16 (20.51%) CCNA
10 13 (16.67%) SharePoint
10 13 (16.67%) Change Management
10 13 (16.67%) Finance
10 13 (16.67%) Problem Management
11 12 (15.38%) Windows 8
11 12 (15.38%) Linux
12 11 (14.10%) MS Excel
12 11 (14.10%) Management Information System
13 10 (12.82%) MCSE
13 10 (12.82%) Microsoft Certification
13 10 (12.82%) Internet
13 10 (12.82%) Exchange Server 2000
13 10 (12.82%) ISO/IEC 27001
13 10 (12.82%) MCITP
13 10 (12.82%) Windows 2000 Server
14 9 (11.54%) iSCSI
14 9 (11.54%) SAN
14 9 (11.54%) WAN

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 1 May 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 23 (29.49%) MS Exchange
2 13 (16.67%) SharePoint
3 10 (12.82%) Exchange Server 2000
4 5 (6.41%) IIS
5 4 (5.13%) Exchange Server 2007
5 4 (5.13%) Exchange Server 2010
6 3 (3.85%) Lync
7 1 (1.28%) BizTalk Server
Applications
1 31 (39.74%) MS Office
2 11 (14.10%) MS Excel
3 2 (2.56%) PrintSoft PReS
3 2 (2.56%) Spreadsheet
Cloud Services
1 3 (3.85%) SaaS
Communications & Networking
1 24 (30.77%) Firewall
2 10 (12.82%) Internet
3 9 (11.54%) iSCSI
3 9 (11.54%) SAN
3 9 (11.54%) WAN
4 8 (10.26%) LAN
5 4 (5.13%) NAS
5 4 (5.13%) Wireless
5 4 (5.13%) IPv6
6 3 (3.85%) Cisco PIX
6 3 (3.85%) Cisco ASA
7 2 (2.56%) Network Security
8 1 (1.28%) TCP/IP
8 1 (1.28%) VPN
8 1 (1.28%) MPLS
8 1 (1.28%) Fibre Channel
Database & Business Intelligence
1 7 (8.97%) SQL Server
2 4 (5.13%) Redis
3 3 (3.85%) Big Data
4 2 (2.56%) SQL Server Integration Services
5 1 (1.28%) Relational Database
5 1 (1.28%) SQL Server 2008
Development Applications
1 1 (1.28%) Dreamweaver
1 1 (1.28%) MSI
1 1 (1.28%) AdminStudio
General
1 13 (16.67%) Finance
2 6 (7.69%) Telecoms
3 3 (3.85%) Law
3 3 (3.85%) French Language
3 3 (3.85%) German Language
4 1 (1.28%) Banking
4 1 (1.28%) Advertising
4 1 (1.28%) Back Office
Job Titles
1 33 (42.31%) Analyst
2 31 (39.74%) Support Analyst
3 25 (32.05%) 1st Line Support
4 20 (25.64%) Support Engineer
5 17 (21.79%) Help Desk Analyst
5 17 (21.79%) 1st Line Support Analyst
6 16 (20.51%) IT Support
7 12 (15.38%) Service Desk Analyst
7 12 (15.38%) IT Support Analyst
7 12 (15.38%) Service Analyst
8 11 (14.10%) Help Desk Support
9 10 (12.82%) SLA Analyst
10 9 (11.54%) Support Technician
11 8 (10.26%) IT Support Engineer
12 7 (8.97%) 1st Line Support Engineer
13 5 (6.41%) Operations Manager
13 5 (6.41%) Network Engineer
13 5 (6.41%) IT Operations Manager
13 5 (6.41%) NOC Engineer
14 4 (5.13%) Vendor Manager
Libraries, Frameworks & Software Standards
1 4 (5.13%) HTML
2 2 (2.56%) XML
2 2 (2.56%) CSS
3 1 (1.28%) .NET
3 1 (1.28%) SOAP
3 1 (1.28%) Web Services
3 1 (1.28%) COM+
3 1 (1.28%) Application Packaging
Miscellaneous
1 11 (14.10%) Management Information System
2 4 (5.13%) Blackberry
3 2 (2.56%) Analytical Skills
3 2 (2.56%) Mainframe
4 1 (1.28%) Client/Server
4 1 (1.28%) Mobile Computing
Operating Systems
1 46 (58.97%) Windows
2 12 (15.38%) Windows 8
2 12 (15.38%) Linux
3 10 (12.82%) Windows 2000 Server
4 8 (10.26%) Windows XP
5 7 (8.97%) Windows 7
6 6 (7.69%) Windows Server 2008
7 5 (6.41%) Windows Server 2012
8 4 (5.13%) Apple iOS
8 4 (5.13%) Windows Server 2003
9 1 (1.28%) Windows Vista
Processes & Methodologies
1 17 (21.79%) ITIL
1 17 (21.79%) Incident Management
2 13 (16.67%) Change Management
2 13 (16.67%) Problem Management
3 9 (11.54%) Business Continuity
4 7 (8.97%) Information Security
4 7 (8.97%) Security Management
4 7 (8.97%) Service Delivery
4 7 (8.97%) Supplier Management
5 6 (7.69%) Operations Management
5 6 (7.69%) SIEM
5 6 (7.69%) CRM
6 5 (6.41%) Stakeholder Management
6 5 (6.41%) Project Management
7 4 (5.13%) System Testing
7 4 (5.13%) Analytics
7 4 (5.13%) DevOps
7 4 (5.13%) Data Entry
7 4 (5.13%) Information Security Management
7 4 (5.13%) Agile Software Development
Programming Languages
1 27 (34.62%) SQL
2 5 (6.41%) PowerShell
3 2 (2.56%) VBScript
3 2 (2.56%) VB
4 1 (1.28%) VBA
4 1 (1.28%) C
4 1 (1.28%) T-SQL
Qualifications
1 17 (21.79%) Cisco Certification
2 16 (20.51%) CCNA
3 10 (12.82%) MCSE
3 10 (12.82%) Microsoft Certification
3 10 (12.82%) MCITP
4 7 (8.97%) Security Cleared
5 6 (7.69%) Degree
6 4 (5.13%) JNCIA
6 4 (5.13%) CCNP
7 3 (3.85%) CCSP
7 3 (3.85%) CISSP
7 3 (3.85%) CCSA
7 3 (3.85%) CEH
8 1 (1.28%) PMP
8 1 (1.28%) PMI Certification
8 1 (1.28%) A+ Certification
8 1 (1.28%) CCDP
8 1 (1.28%) CCSE
8 1 (1.28%) SC Cleared
8 1 (1.28%) JNCIS
Quality Assurance & Compliance
1 10 (12.82%) ISO/IEC 27001
2 5 (6.41%) COBIT
3 2 (2.56%) QA
4 1 (1.28%) PCI DSS
System Software
1 18 (23.08%) Active Directory
2 5 (6.41%) XenApp
2 5 (6.41%) XenDesktop
2 5 (6.41%) vSphere
3 4 (5.13%) DFS Replication
3 4 (5.13%) Hyper-V
3 4 (5.13%) VMware ESX
3 4 (5.13%) Terminal Services
4 1 (1.28%) Microsoft App-V
Systems Management
1 4 (5.13%) HAProxy
2 1 (1.28%) HP SIM
2 1 (1.28%) SCCM
Vendors
1 40 (51.28%) Microsoft
2 23 (29.49%) Cisco
3 8 (10.26%) Citrix
4 5 (6.41%) HP
4 5 (6.41%) CheckPoint
4 5 (6.41%) VMware
4 5 (6.41%) Juniper
4 5 (6.41%) F5
5 4 (5.13%) SonicWALL
5 4 (5.13%) Websense
5 4 (5.13%) Blue Coat
5 4 (5.13%) Macromedia
6 3 (3.85%) SAP
6 3 (3.85%) Avaya
6 3 (3.85%) McAfee
6 3 (3.85%) Clearswift
6 3 (3.85%) ArcSight
6 3 (3.85%) Aruba
6 3 (3.85%) Lumension
6 3 (3.85%) TippingPoint
Kent
Coal IT Services
Salary: From £15,000 to £25,000 per annum + Benefits
Posted: 4 days ago