The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 64 48 69
Rank change year-on-year
-16 +21
Permanent jobs citing SLA 36 53 27
As % of all permanent IT jobs located in Kent 3.31% 4.79% 2.54%
As % of the Quality Assurance & Compliance category 35.64% 32.92% 22.31%
Number of salaries quoted 25 41 24
Average salary £25,000 £28,000 £32,000
Average salary % change year-on-year
-10.71% -12.50%
90% offered a salary of more than £17,500 £21,000 £17,625
10% offered a salary of more than £51,500 £70,000 £49,188
UK excluding London average salary £33,583 £34,000 £37,500
% change year-on-year
-1.22% -9.33%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
101 161 121
As % of all permanent IT jobs located in Kent 9.27% 14.54% 11.40%
Number of salaries quoted 88 129 90
Average salary £40,000 £37,500 £45,000
Average salary % change year-on-year
+6.66% -16.66%
90% offered a salary of more than £22,500 £26,300 £25,000
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 3 August 2015.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Folkestone - 10 - -
Sevenoaks - 6 £17,500 -
Tunbridge Wells -26 3 £42,000 -40.00%
Maidstone 0 1 - -
Tonbridge - 1 £19,000 -
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 3 August 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 45 (48.39%) Windows
2 40 (43.01%) Microsoft
3 32 (34.41%) SQL
4 28 (30.11%) MS Office
5 25 (26.88%) MS Exchange
6 24 (25.81%) Finance
7 22 (23.66%) Change Management
7 22 (23.66%) Active Directory
7 22 (23.66%) Problem Management
8 21 (22.58%) Firewall
8 21 (22.58%) Management Information System
9 20 (21.51%) Incident Management
10 19 (20.43%) Cisco Certification
10 19 (20.43%) CCNA
11 18 (19.35%) Cisco
12 17 (18.28%) ITIL
13 15 (16.13%) Windows 8
14 14 (15.05%) Windows 2000 Server
14 14 (15.05%) Exchange Server 2000
14 14 (15.05%) MCITP
14 14 (15.05%) MCSE
14 14 (15.05%) Microsoft Certification
15 13 (13.98%) Analytical Skills
16 12 (12.90%) SDLC
16 12 (12.90%) MS Excel
16 12 (12.90%) Knowledge Management
16 12 (12.90%) ISO/IEC 27001
16 12 (12.90%) Disaster Recovery
17 11 (11.83%) SharePoint
17 11 (11.83%) Citrix

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 3 August 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 25 (26.88%) MS Exchange
2 14 (15.05%) Exchange Server 2000
3 11 (11.83%) SharePoint
4 7 (7.53%) IIS
5 4 (4.30%) Exchange Server 2007
6 3 (3.23%) Lync
6 3 (3.23%) Exchange Server 2010
7 1 (1.08%) Apache
7 1 (1.08%) BizTalk Server
7 1 (1.08%) FileNet
Applications
1 28 (30.11%) MS Office
2 12 (12.90%) MS Excel
Cloud Services
1 3 (3.23%) SaaS
1 3 (3.23%) Office 365
Communications & Networking
1 21 (22.58%) Firewall
2 9 (9.68%) Internet
3 8 (8.60%) SAN
3 8 (8.60%) iSCSI
4 7 (7.53%) LAN
4 7 (7.53%) WAN
5 4 (4.30%) IPv6
6 3 (3.23%) NAS
6 3 (3.23%) Wireless
7 1 (1.08%) Reverse Proxy
7 1 (1.08%) Network Security
7 1 (1.08%) TCP/IP
7 1 (1.08%) DNS
7 1 (1.08%) HTTPS
7 1 (1.08%) Fibre Channel
Database & Business Intelligence
1 5 (5.38%) SQL Server
1 5 (5.38%) Big Data
2 4 (4.30%) Redis
3 3 (3.23%) BusinessObjects
4 1 (1.08%) SQL Server 2008
4 1 (1.08%) Relational Database
Development Applications
1 1 (1.08%) Dreamweaver
General
1 24 (25.81%) Finance
2 8 (8.60%) Telecoms
3 5 (5.38%) Law
4 3 (3.23%) French Language
4 3 (3.23%) German Language
5 2 (2.15%) Banking
5 2 (2.15%) Local Government
Job Titles
1 39 (41.94%) Analyst
2 36 (38.71%) Support Analyst
3 34 (36.56%) 1st Line Support
4 26 (27.96%) 1st Line Support Analyst
4 26 (27.96%) Help Desk Analyst
5 15 (16.13%) Support Engineer
5 15 (16.13%) Service Analyst
5 15 (16.13%) Support Technician
5 15 (16.13%) Help Desk Support
5 15 (16.13%) Service Desk Analyst
6 14 (15.05%) IT Support
6 14 (15.05%) SLA Analyst
7 10 (10.75%) 1st Line Support Technician
7 10 (10.75%) IT Support Analyst
8 6 (6.45%) IT Support Engineer
9 5 (5.38%) 1st Line Support Engineer
9 5 (5.38%) IT Operations Manager
9 5 (5.38%) ArcSight Specialist
10 4 (4.30%) NOC Engineer
10 4 (4.30%) Operations Manager
Libraries, Frameworks & Software Standards
1 4 (4.30%) HTML
1 4 (4.30%) .NET
2 2 (2.15%) XML
3 1 (1.08%) COM+
3 1 (1.08%) CSS
3 1 (1.08%) SOAP
3 1 (1.08%) Web Services
Miscellaneous
1 21 (22.58%) Management Information System
2 13 (13.98%) Analytical Skills
3 9 (9.68%) Data Centre
4 4 (4.30%) Blackberry
5 2 (2.15%) NHS
6 1 (1.08%) Mainframe
6 1 (1.08%) Clustering
6 1 (1.08%) Tandem
Operating Systems
1 45 (48.39%) Windows
2 15 (16.13%) Windows 8
3 14 (15.05%) Windows 2000 Server
4 9 (9.68%) Linux
5 5 (5.38%) Windows Server 2008
6 4 (4.30%) Windows XP
6 4 (4.30%) Windows 7
6 4 (4.30%) Apple iOS
6 4 (4.30%) Windows Server 2012
7 3 (3.23%) Windows Server 2003
Processes & Methodologies
1 22 (23.66%) Change Management
1 22 (23.66%) Problem Management
2 20 (21.51%) Incident Management
3 17 (18.28%) ITIL
4 12 (12.90%) Disaster Recovery
4 12 (12.90%) Knowledge Management
4 12 (12.90%) SDLC
5 10 (10.75%) System Testing
6 9 (9.68%) Security Management
6 9 (9.68%) Business Continuity
6 9 (9.68%) Information Security
7 8 (8.60%) Project Management
7 8 (8.60%) Stakeholder Management
7 8 (8.60%) SIEM
8 6 (6.45%) Analytics
8 6 (6.45%) Supplier Management
9 5 (5.38%) Risk Management
9 5 (5.38%) Cyber Security
9 5 (5.38%) ERP
10 4 (4.30%) Agile Software Development
Programming Languages
1 32 (34.41%) SQL
2 4 (4.30%) PowerShell
3 3 (3.23%) Java
4 1 (1.08%) T-SQL
4 1 (1.08%) VBA
Qualifications
1 19 (20.43%) CCNA
1 19 (20.43%) Cisco Certification
2 14 (15.05%) Microsoft Certification
2 14 (15.05%) MCSE
2 14 (15.05%) MCITP
3 8 (8.60%) Degree
4 5 (5.38%) Security Cleared
4 5 (5.38%) CEH
4 5 (5.38%) CCSP
4 5 (5.38%) CCNP
4 5 (5.38%) CISSP
5 2 (2.15%) PMP
5 2 (2.15%) PMI Certification
6 1 (1.08%) A+ Certification
Quality Assurance & Compliance
1 12 (12.90%) ISO/IEC 27001
2 3 (3.23%) COBIT
3 2 (2.15%) PCI DSS
4 1 (1.08%) QA
System Software
1 22 (23.66%) Active Directory
2 6 (6.45%) VMware ESX
3 5 (5.38%) XenApp
4 4 (4.30%) Hyper-V
4 4 (4.30%) Terminal Services
4 4 (4.30%) vSphere
5 3 (3.23%) XenDesktop
5 3 (3.23%) DFS Replication
6 2 (2.15%) VMware Infrastructure
7 1 (1.08%) Oracle RAC
Systems Management
1 4 (4.30%) HAProxy
2 1 (1.08%) Tivoli Storage Manager
2 1 (1.08%) SCOM
2 1 (1.08%) HP SIM
Vendors
1 40 (43.01%) Microsoft
2 18 (19.35%) Cisco
3 11 (11.83%) Citrix
4 10 (10.75%) Macromedia
5 9 (9.68%) VMware
6 7 (7.53%) HP
7 5 (5.38%) TippingPoint
7 5 (5.38%) ArcSight
7 5 (5.38%) SAP
8 4 (4.30%) Nimble Storage
9 3 (3.23%) Siebel
9 3 (3.23%) Avaya
10 2 (2.15%) ServiceNow
11 1 (1.08%) Ektron
11 1 (1.08%) LANDesk
11 1 (1.08%) Genesys
11 1 (1.08%) Informatica
11 1 (1.08%) Apple
11 1 (1.08%) Remedy
11 1 (1.08%) Oracle
Ashford, Kent
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £23,000 per annum
Posted: 6 hours ago
Kent
Coal IT Services
Salary: From £40,000 to £50,000 per annum + Bonus + Benefits
Posted: 3 days ago
Sittingbourne
Capita - ITIN
Salary: £14000.00 - £14062.00 per annum
Posted: 3 days ago
Kent
Proactive Appointments
Salary: Up to £50,000 per annum + Benefits
Posted: 4 days ago
West Malling, Kent
Dupen Recruitment Services
Salary: £45000 - £50000 per annum + good range of benefits
Posted: 5 days ago