The table below looks at the statistics for SLA skills in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 46 76 61
Rank change year-on-year
+30 -15
Permanent jobs citing SLA 49 27 28
As % of all permanent IT jobs located in Kent 4.90% 2.28% 2.37%
As % of the Quality Assurance & Compliance category 44.14% 23.28% 35.00%
Number of salaries quoted 41 26 26
Average salary £25,000 £36,250 £27,000
Average salary % change year-on-year
-31.03% +34.25%
90% offered a salary of more than £17,500 £21,500 £23,000
10% offered a salary of more than £50,000 £72,500 £43,750
UK excluding London average salary £35,000 £33,250 £36,000
% change year-on-year
+5.26% -7.63%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Kent region.

Quality Assurance & Compliance Category
Kent
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
111 116 80
As % of all permanent IT jobs located in Kent 11.09% 9.81% 6.79%
Number of salaries quoted 97 85 72
Average salary £37,500 £42,500 £38,750
Average salary % change year-on-year
-11.76% +9.67%
90% offered a salary of more than £22,500 £26,500 £25,000
10% offered a salary of more than £65,000 £55,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

SLA
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Kent region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Kent

SLA
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Kent region.

SLA Salary Trend in Kent

SLA
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing SLA across the Kent region over the 3 months to 28 May 2015.

SLA Salary Histogram in Kent

SLA
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Kent region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 10 £17,500 -
Folkestone - 5 - -
Tunbridge Wells -14 3 £40,000 +40.35% 1
Maidstone +10 2 £33,750 +53.40% 1
Tonbridge -6 1 £18,000 -81.05%
SLA
South East

SLA
Top 30 Related IT Skills in Kent

For the 6 months to 28 May 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 47 (56.63%) Windows
2 42 (50.60%) Microsoft
3 31 (37.35%) MS Office
4 29 (34.94%) SQL
5 27 (32.53%) MS Exchange
6 23 (27.71%) Firewall
7 21 (25.30%) Active Directory
8 20 (24.10%) Cisco
8 20 (24.10%) Problem Management
9 19 (22.89%) Incident Management
9 19 (22.89%) ITIL
9 19 (22.89%) Cisco Certification
9 19 (22.89%) CCNA
10 18 (21.69%) Finance
11 16 (19.28%) Windows 8
12 14 (16.87%) Change Management
13 13 (15.66%) Management Information System
13 13 (15.66%) Microsoft Certification
13 13 (15.66%) SharePoint
13 13 (15.66%) MCSE
13 13 (15.66%) Exchange Server 2000
13 13 (15.66%) MCITP
13 13 (15.66%) Windows 2000 Server
14 12 (14.46%) ISO/IEC 27001
14 12 (14.46%) MS Excel
15 10 (12.05%) Linux
15 10 (12.05%) Citrix
15 10 (12.05%) Internet
15 10 (12.05%) Data Centre
16 9 (10.84%) iSCSI

SLA
Top Related IT Skills in Kent by Category

For the 6 months to 28 May 2015, IT jobs across the Kent region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 27 (32.53%) MS Exchange
2 13 (15.66%) SharePoint
2 13 (15.66%) Exchange Server 2000
3 6 (7.23%) IIS
4 4 (4.82%) Exchange Server 2010
4 4 (4.82%) Exchange Server 2007
5 3 (3.61%) Lync
6 1 (1.20%) FileNet
6 1 (1.20%) Apache
6 1 (1.20%) BizTalk Server
Applications
1 31 (37.35%) MS Office
2 12 (14.46%) MS Excel
Cloud Services
1 3 (3.61%) SaaS
2 1 (1.20%) Office 365
Communications & Networking
1 23 (27.71%) Firewall
2 10 (12.05%) Internet
3 9 (10.84%) iSCSI
3 9 (10.84%) SAN
4 7 (8.43%) LAN
4 7 (8.43%) WAN
5 4 (4.82%) IPv6
5 4 (4.82%) Wireless
5 4 (4.82%) NAS
6 1 (1.20%) Cisco ASA
6 1 (1.20%) Reverse Proxy
6 1 (1.20%) Cisco PIX
6 1 (1.20%) Network Security
6 1 (1.20%) Fibre Channel
6 1 (1.20%) TCP/IP
6 1 (1.20%) DNS
6 1 (1.20%) HTTPS
Database & Business Intelligence
1 5 (6.02%) Big Data
1 5 (6.02%) SQL Server
2 4 (4.82%) Redis
3 1 (1.20%) Relational Database
3 1 (1.20%) SQL Server 2008
Development Applications
1 1 (1.20%) Dreamweaver
1 1 (1.20%) MSI
1 1 (1.20%) AdminStudio
General
1 18 (21.69%) Finance
2 8 (9.64%) Telecoms
3 5 (6.02%) Law
4 3 (3.61%) French Language
4 3 (3.61%) German Language
5 2 (2.41%) Banking
6 1 (1.20%) Back Office
6 1 (1.20%) Advertising
Job Titles
1 38 (45.78%) Analyst
2 35 (42.17%) Support Analyst
3 29 (34.94%) 1st Line Support
4 23 (27.71%) Help Desk Analyst
4 23 (27.71%) 1st Line Support Analyst
5 16 (19.28%) Support Engineer
5 16 (19.28%) IT Support
6 15 (18.07%) Service Analyst
6 15 (18.07%) Service Desk Analyst
7 14 (16.87%) Help Desk Support
8 13 (15.66%) SLA Analyst
9 12 (14.46%) IT Support Analyst
10 11 (13.25%) Support Technician
11 8 (9.64%) IT Support Engineer
12 7 (8.43%) 1st Line Support Technician
12 7 (8.43%) IT Operations Manager
13 6 (7.23%) Operations Manager
14 5 (6.02%) ArcSight Specialist
14 5 (6.02%) 1st Line Support Engineer
15 4 (4.82%) NOC Engineer
Libraries, Frameworks & Software Standards
1 4 (4.82%) HTML
2 3 (3.61%) .NET
3 2 (2.41%) XML
4 1 (1.20%) Application Packaging
4 1 (1.20%) COM+
4 1 (1.20%) CSS
4 1 (1.20%) SOAP
4 1 (1.20%) Web Services
Miscellaneous
1 13 (15.66%) Management Information System
2 10 (12.05%) Data Centre
3 4 (4.82%) Blackberry
3 4 (4.82%) Analytical Skills
4 2 (2.41%) Mainframe
5 1 (1.20%) Mobile Computing
5 1 (1.20%) Tandem
5 1 (1.20%) Clustering
5 1 (1.20%) Client/Server
Operating Systems
1 47 (56.63%) Windows
2 16 (19.28%) Windows 8
3 13 (15.66%) Windows 2000 Server
4 10 (12.05%) Linux
5 6 (7.23%) Windows XP
5 6 (7.23%) Windows Server 2008
6 5 (6.02%) Windows Server 2012
6 5 (6.02%) Windows 7
7 4 (4.82%) Windows Server 2003
7 4 (4.82%) Apple iOS
8 1 (1.20%) Windows Vista
Processes & Methodologies
1 20 (24.10%) Problem Management
2 19 (22.89%) Incident Management
2 19 (22.89%) ITIL
3 14 (16.87%) Change Management
4 9 (10.84%) Security Management
4 9 (10.84%) Business Continuity
4 9 (10.84%) Information Security
5 8 (9.64%) Stakeholder Management
5 8 (9.64%) Supplier Management
5 8 (9.64%) SIEM
6 7 (8.43%) System Testing
6 7 (8.43%) Project Management
7 6 (7.23%) Operations Management
7 6 (7.23%) Analytics
8 5 (6.02%) Cyber Security
8 5 (6.02%) Service Delivery
8 5 (6.02%) Risk Management
8 5 (6.02%) ERP
9 4 (4.82%) CRM
9 4 (4.82%) Agile Software Development
Programming Languages
1 29 (34.94%) SQL
2 5 (6.02%) PowerShell
3 2 (2.41%) Java
4 1 (1.20%) T-SQL
4 1 (1.20%) VBA
Qualifications
1 19 (22.89%) Cisco Certification
1 19 (22.89%) CCNA
2 13 (15.66%) Microsoft Certification
2 13 (15.66%) MCSE
2 13 (15.66%) MCITP
3 8 (9.64%) Degree
4 6 (7.23%) Security Cleared
5 5 (6.02%) CEH
5 5 (6.02%) CCSP
5 5 (6.02%) CCNP
5 5 (6.02%) CISSP
6 2 (2.41%) PMP
6 2 (2.41%) PMI Certification
7 1 (1.20%) JNCIA
7 1 (1.20%) CCSA
7 1 (1.20%) A+ Certification
Quality Assurance & Compliance
1 12 (14.46%) ISO/IEC 27001
2 5 (6.02%) COBIT
3 2 (2.41%) QA
3 2 (2.41%) PCI DSS
System Software
1 21 (25.30%) Active Directory
2 6 (7.23%) VMware ESX
3 5 (6.02%) XenApp
3 5 (6.02%) XenDesktop
3 5 (6.02%) vSphere
4 4 (4.82%) Terminal Services
4 4 (4.82%) DFS Replication
4 4 (4.82%) Hyper-V
5 1 (1.20%) Oracle RAC
5 1 (1.20%) Microsoft App-V
Systems Management
1 4 (4.82%) HAProxy
2 1 (1.20%) SCCM
2 1 (1.20%) SCOM
2 1 (1.20%) HP SIM
2 1 (1.20%) Tivoli Storage Manager
Vendors
1 42 (50.60%) Microsoft
2 20 (24.10%) Cisco
3 10 (12.05%) Citrix
4 7 (8.43%) VMware
4 7 (8.43%) HP
4 7 (8.43%) Macromedia
5 5 (6.02%) TippingPoint
5 5 (6.02%) ArcSight
5 5 (6.02%) SAP
6 3 (3.61%) Avaya
7 2 (2.41%) Business Objects
7 2 (2.41%) Siebel
7 2 (2.41%) ServiceNow
8 1 (1.20%) Zeacom
8 1 (1.20%) SonicWALL
8 1 (1.20%) LANDesk
8 1 (1.20%) Ektron
8 1 (1.20%) Aruba
8 1 (1.20%) Trend Micro
8 1 (1.20%) Lumension
Maidstone
Aspire People IT
Salary: £22,000 - £25,000 per year
Posted: Yesterday