Help Desk Analyst Jobs in the South East
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Help Desk Analyst
Rank 368 388 346
Rank change year-on-year
+20 -42
Permanent jobs requiring a Help Desk Analyst 68 55 75
As % of all permanent IT jobs located in the South East 0.309% 0.231% 0.330%
As % of the Job Titles category 0.325% 0.243% 0.349%
Number of salaries quoted 66 47 54
Average salary £21,750 £22,850 £22,750
Average salary % change year-on-year
-4.81% +0.43%
90% offered a salary of more than £16,000 £19,500 £16,650
10% offered a salary of more than £28,000 £30,000 £27,000
UK excluding London average salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category		 20893 22619 21470
As % of all permanent IT jobs located in the South East 94.89% 95.19% 94.41%
Number of salaries quoted 17337 19571 18458
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,250 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East Help Desk Analyst Jobs Demand Trend

Help Desk Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

South East Help Desk Analyst Salary Trend

Help Desk Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 17 May 2013.

South East Help Desk Analyst Salary Histogram

Help Desk Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Surrey +22 21 £25,000 +19.04%
Hampshire +13 14 £18,500 -1.33%
Berkshire 0 13 £20,500 -9.69%
Kent - 7 £27,000 -
West Sussex -4 5 £18,000 -25.77%
Buckinghamshire -12 5 £27,000 +17.39%
Oxfordshire -12 3 £20,000 -6.97%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 71 (61.21%) Windows
2 61 (52.59%) MS Office
3 50 (43.10%) Microsoft
4 45 (38.79%) MS Excel
5 38 (32.76%) ITIL
6 33 (28.45%) Windows 7
7 32 (27.59%) Windows XP
8 30 (25.86%) Active Directory
9 21 (18.10%) SLA
10 17 (14.66%) TCP/IP
10 17 (14.66%) Finance
11 16 (13.79%) Cisco
12 14 (12.07%) Service Management
13 13 (11.21%) Citrix
14 11 (9.483%) SQL Server
15 10 (8.621%) UNIX
15 10 (8.621%) Linux
15 10 (8.621%) EPoS
15 10 (8.621%) Windows Server 2003
15 10 (8.621%) Windows Server 2008
15 10 (8.621%) Degree
16 9 (7.759%) MS Exchange
17 8 (6.897%) SQL
17 8 (6.897%) Cisco Certification
18 7 (6.034%) Internet
19 6 (5.172%) Symantec
19 6 (5.172%) Russian Language
19 6 (5.172%) Retail
20 5 (4.310%) IP Telephony
20 5 (4.310%) Asset Management

Help Desk Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (0.862%) .NET
1 1 (0.862%) WCF
Application Platforms
1 9 (7.759%) MS Exchange
2 5 (4.310%) Exchange Server 2003
2 5 (4.310%) Exchange Server 2007
2 5 (4.310%) Exchange Server 2010
3 2 (1.724%) Blackberry Enterprise Server
4 1 (0.862%) IIS
4 1 (0.862%) SharePoint
4 1 (0.862%) Lync
Applications
1 61 (52.59%) MS Office
2 45 (38.79%) MS Excel
3 1 (0.862%) MS Visio
3 1 (0.862%) MS PowerPoint
Business Applications
1 1 (0.862%) SAP FI
Communications & Networking
1 17 (14.66%) TCP/IP
2 7 (6.034%) Internet
3 5 (4.310%) Ethernet
3 5 (4.310%) IP Telephony
3 5 (4.310%) Cisco IPT
4 4 (3.448%) DNS
4 4 (3.448%) LAN
4 4 (3.448%) Firewall
5 3 (2.586%) VPN
5 3 (2.586%) WAN
6 2 (1.724%) VoIP
7 1 (0.862%) Wi-Fi
7 1 (0.862%) Unified Communications
7 1 (0.862%) VLAN
Database & Business Intelligence
1 11 (9.483%) SQL Server
2 2 (1.724%) SQL Server Reporting Services
3 1 (0.862%) SQL Server Integration Services
3 1 (0.862%) SQL Server 2008
General
1 17 (14.66%) Finance
2 6 (5.172%) Retail
2 6 (5.172%) Russian Language
3 4 (3.448%) Telecoms
4 3 (2.586%) Manufacturing
4 3 (2.586%) German Language
4 3 (2.586%) Italian Language
4 3 (2.586%) Spanish Language
5 2 (1.724%) French Language
6 1 (0.862%) Back Office
Miscellaneous
1 10 (8.621%) EPoS
2 4 (3.448%) Thin Client
2 4 (3.448%) Fat Client
3 3 (2.586%) Blackberry
4 2 (1.724%) Video Conferencing
5 1 (0.862%) Enterprise Software
5 1 (0.862%) Client/Server
5 1 (0.862%) PDA
5 1 (0.862%) Statistics
5 1 (0.862%) Mathematics
Operating Systems
1 71 (61.21%) Windows
2 33 (28.45%) Windows 7
3 32 (27.59%) Windows XP
4 10 (8.621%) Windows Server 2003
4 10 (8.621%) UNIX
4 10 (8.621%) Linux
4 10 (8.621%) Windows Server 2008
5 5 (4.310%) Windows Vista
6 3 (2.586%) IRIX
6 3 (2.586%) AIX
6 3 (2.586%) HPUX
6 3 (2.586%) Solaris
7 2 (1.724%) Windows 2000 Server
8 1 (0.862%) Mac OS
8 1 (0.862%) Windows Server 2012
8 1 (0.862%) Windows Mobile
Processes & Methodologies
1 38 (32.76%) ITIL
2 14 (12.07%) Service Management
3 5 (4.310%) Asset Management
3 5 (4.310%) Incident Management
4 3 (2.586%) CRM
5 2 (1.724%) ITSM
5 2 (1.724%) Fault Management
5 2 (1.724%) Change Control
6 1 (0.862%) Problem Management
6 1 (0.862%) Software Testing
6 1 (0.862%) ETL
6 1 (0.862%) Business Intelligence
Programming Languages
1 8 (6.897%) SQL
2 3 (2.586%) C
3 1 (0.862%) T-SQL
Qualifications
1 10 (8.621%) Degree
2 8 (6.897%) Cisco Certification
3 5 (4.310%) CCNA
3 5 (4.310%) MCITP
4 4 (3.448%) CCA
4 4 (3.448%) Citrix Certification
5 3 (2.586%) Microsoft Certification
6 1 (0.862%) A+ Certification
6 1 (0.862%) ITIL Certification
6 1 (0.862%) Security+ Certification
6 1 (0.862%) Network+ Certification
6 1 (0.862%) MCP
6 1 (0.862%) MCSE
Quality Assurance & Compliance
1 21 (18.10%) SLA
System Software
1 30 (25.86%) Active Directory
2 4 (3.448%) Terminal Services
2 4 (3.448%) VMware Infrastructure
2 4 (3.448%) XenApp
3 1 (0.862%) Hyper-V
Systems Management
1 1 (0.862%) Unicenter
1 1 (0.862%) Norton AntiVirus
1 1 (0.862%) Backup Exec
1 1 (0.862%) SCCM
1 1 (0.862%) SCOM
Vendors
1 50 (43.10%) Microsoft
2 16 (13.79%) Cisco
3 13 (11.21%) Citrix
4 6 (5.172%) Symantec
5 5 (4.310%) VMware
5 5 (4.310%) SonicWALL
6 3 (2.586%) Novell
6 3 (2.586%) Sun
7 2 (1.724%) Sophos
8 1 (0.862%) BT
8 1 (0.862%) WatchGuard
8 1 (0.862%) Veeam
8 1 (0.862%) SolarWinds
8 1 (0.862%) HP
8 1 (0.862%) SAP
8 1 (0.862%) Remedy
8 1 (0.862%) BMC
8 1 (0.862%) CA
Helpdesk Analyst - 1st & 2nd Line Service Desk IT Support
Leatherhead, Surrey
Key words: 1st Line Support, 2nd Line Support, Helpdesk Analyst, Service Desk Analyst, IT Support Technician, Windows XP, Windows 7, Windows 8, MS Office, MS Outlook, Active Directory.
Ashdown IT
Salary: £18000 - £24000 per annum + bonus
Posted: 15 May 2013
1st Line Helpdesk Support Analyst
Bracknell, Berkshire
1st line service desk analyst. Established financial services client is currently recruiting a 1st line servicedesk analyst to be the first point of escalation for requests into the...
Venturi
Salary: £18000.00 - £20000 per annum + Benefits
Posted: 17 May 2013
1st Line Support/Helpdesk Analyst / Service Desk Analyst
Worthing, West Sussex
We are recruiting for a number of permanent 1st Line Support/Helpdesk Analyst / IT Service Desk Analyst to work for our leading organisation based in Worthing. They are...
DGH Recruitment Ltd
Salary: £22000 - £25000 per annum + benefits
Posted: 16 May 2013
Helpdesk Support Analyst - Fluent Spanish - Basingstoke - £35k
Basingstoke, Hampshire
The IT Support Analyst with work on Windows Network Infrastructure covering Active Directory and Exchange 2010 which is essential as well as MS Office and Windows 7... Required...
CV Screen Ltd
Salary: £0 - 35k per year + Pension + 25 days holiday
Posted: 14 May 2013
Helpdesk Analyst / Network Engineer / Cisco / 1st Line / SQL
Crawley, West Sussex
My client is looking for an experienced Helpdesk / Service Desk Support Engineer who has experience of supporting complex IT networks . As a 1st Line Network Engineer your role...
Reflex Computer Recruitment
Salary: £18000 per annum + Bens
Posted: 15 May 2013
Senior Helpdesk Analyst
Reading, Berkshire
Must be proficient with Microsoft Word, Excel, Internet Explorer, Windows XP, Windows 7, and various other company supported software - Must have LAN experience and familiarity with switched networks -...
Bracket Global Ltd
Salary: Unspecified
Posted: 24 April 2013
Senior Helpdesk Analyst
Haywards Heath, West Sussex
The successful Senior Helpdesk Specialist duties will include: - Delivering remote customer focused IT support - Working within a dynamic IT services environment - Providing 1st, 2nd and 3rd line support...
CK Group
Salary: £20000 to £26000 per annum
Posted: 13 May 2013
IT Helpdesk Support Engineer - IT Service Desk Analyst
Leatherhead, Surrey
Key skills and technologies will include: Onsite client support Telephone, email & remote support Installing, configuring, supporting, maintaining and troubleshooting IT hardware & software Windows 2003 Server / Windows 2008 Server /...
Ashdown IT
Salary: £20000 - £27000 per annum + pension & training
Posted: 14 May 2013
IT Helpdesk Support Analyst (IT Managed Services) North Surrey
Surrey, South East
Fantastic opportunity for a talented IT Helpdesk / Service Desk Engineer - 1st to 3rd line support - Windows Server 2008, Active Directory, DNS, Citrix XenApp, Terminal Services, MS Exchange Server,...
Dupen Recruitment Services
Salary: £23000 - £30400 per annum + range of benefits
Posted: 28 April 2013
IT Support Analyst / Helpdesk Analyst, to £30K
High Wycombe, Buckinghamshire
i) Microsoft Windows XP \ Windows 7, Microsoft Office 2003/2007/2010, MS Server 2003/2008R2 (AD. DHCP, DNS, DFS, WSUS etc…). j) Basic networking knowledge, LAN, WAN, Routers,...
EasyWebRecruitment.com
Salary: £25-£30k Basic
Posted: 15 May 2013
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Last Updated Friday 17 May 2013
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