The statistics below represent IT jobs advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 350 376 381
Rank change year-on-year
+26 +5
Permanent jobs requiring a Help Desk Analyst 81 88 97
As % of all permanent IT jobs located in the South East 0.44% 0.42% 0.42%
As % of the Job Titles category 0.46% 0.43% 0.43%
Number of salaries quoted 76 82 86
Median salary £23,000 £21,750 £22,000
Median salary % change year-on-year
+5.74% -1.13%
90% offered a salary of more than £20,000 £18,000 £17,500
10% offered a salary of more than £30,000 £28,000 £27,500
UK excluding London median salary £21,500 £21,000 £21,500
% change year-on-year
+2.38% -2.32%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17654 20525 22386
As % of all permanent IT jobs located in the South East 96.83% 97.09% 96.42%
Number of salaries quoted 14956 16570 18112
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 29 May 2016.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +13 31 £24,500 +12.64% 1
Oxfordshire -5 14 £25,000 +4.16% 2
Buckinghamshire +31 10 £20,000 +2.56% 3
Hampshire +11 10 £27,500 +10.00% 3
Kent -15 9 £22,500 +15.38%
Berkshire +19 4 £22,000 +14.28% 2
East Sussex - 3 £27,500 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 May 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 107 (68.15%) Windows
2 99 (63.06%) Microsoft
3 73 (46.50%) Active Directory
4 65 (41.40%) MS Office
4 65 (41.40%) MS Excel
5 59 (37.58%) Windows 7
6 43 (27.39%) Windows 8
7 38 (24.20%) MS Exchange
8 36 (22.93%) Windows Server
9 34 (21.66%) Windows XP
10 33 (21.02%) SLA
11 32 (20.38%) Microsoft Certification
12 31 (19.75%) Office 365
13 29 (18.47%) TCP/IP
14 25 (15.92%) DNS
15 24 (15.29%) CCNA
15 24 (15.29%) Cisco Certification
16 19 (12.10%) ITIL
17 18 (11.46%) MCSE
17 18 (11.46%) DHCP
17 18 (11.46%) Citrix
18 16 (10.19%) Windows Server 2012
19 15 (9.55%) Extranet
19 15 (9.55%) Degree
19 15 (9.55%) Windows Server 2008
19 15 (9.55%) Coaching
20 14 (8.92%) MCSA
20 14 (8.92%) Telecoms
21 13 (8.28%) Firewall
22 12 (7.64%) Exchange Server 2010

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 38 (24.20%) MS Exchange
2 12 (7.64%) Exchange Server 2010
3 9 (5.73%) Exchange Server 2013
3 9 (5.73%) Skype for Business
4 8 (5.10%) Exchange Server 2007
5 7 (4.46%) Exchange Server 2000
6 5 (3.18%) SharePoint
7 2 (1.27%) Exchange Server 2003
7 2 (1.27%) IBM Notes
8 1 (0.64%) Blackberry Enterprise Server
Applications
1 65 (41.40%) MS Excel
1 65 (41.40%) MS Office
2 6 (3.82%) MS PowerPoint
Business Applications
1 3 (1.91%) SAP Oil and Gas
2 1 (0.64%) Dynamics CRM
Cloud Services
1 31 (19.75%) Office 365
2 3 (1.91%) Dropbox
2 3 (1.91%) SaaS
Communications & Networking
1 29 (18.47%) TCP/IP
2 25 (15.92%) DNS
3 18 (11.46%) DHCP
4 15 (9.55%) Extranet
5 13 (8.28%) Firewall
6 11 (7.01%) LAN
6 11 (7.01%) WAN
7 8 (5.10%) Cisco ASA
7 8 (5.10%) FWSM
8 6 (3.82%) Internet
8 6 (3.82%) VoIP
8 6 (3.82%) VPN
9 3 (1.91%) Wireless
10 2 (1.27%) ADSL
10 2 (1.27%) Remote Desktop
10 2 (1.27%) SMTP
10 2 (1.27%) SSL
11 1 (0.64%) Wi-Fi
Database & Business Intelligence
1 2 (1.27%) SQL Server
2 1 (0.64%) Data Mining
2 1 (0.64%) Relational Database
Development Applications
1 3 (1.91%) JIRA
General
1 14 (8.92%) Telecoms
2 6 (3.82%) Manufacturing
3 4 (2.55%) Finance
3 4 (2.55%) Retail
4 3 (1.91%) Electronics
4 3 (1.91%) Marketing
5 2 (1.27%) German Language
6 1 (0.64%) Automotive
6 1 (0.64%) Polish Language
Libraries, Frameworks & Software Standards
1 2 (1.27%) EDI
2 1 (0.64%) CSS
2 1 (0.64%) HTML
Miscellaneous
1 7 (4.46%) Analytical Skills
1 7 (4.46%) Computer Science
2 5 (3.18%) EPoS
3 4 (2.55%) Fat Client
3 4 (2.55%) Thin Client
4 3 (1.91%) Blackberry
4 3 (1.91%) iPad
5 2 (1.27%) Smartphone
5 2 (1.27%) Video Conferencing
6 1 (0.64%) Chip and PIN
6 1 (0.64%) Contactless
6 1 (0.64%) Data Centre
6 1 (0.64%) Hybrid Cloud
Operating Systems
1 107 (68.15%) Windows
2 59 (37.58%) Windows 7
3 43 (27.39%) Windows 8
4 36 (22.93%) Windows Server
5 34 (21.66%) Windows XP
6 16 (10.19%) Windows Server 2012
7 15 (9.55%) Windows Server 2008
8 11 (7.01%) Android
8 11 (7.01%) Apple iOS
8 11 (7.01%) Windows 10
9 10 (6.37%) Linux
10 7 (4.46%) Unix
10 7 (4.46%) Windows 2000 Server
11 5 (3.18%) Windows Vista
12 3 (1.91%) Windows Server 2003
Processes & Methodologies
1 19 (12.10%) ITIL
2 15 (9.55%) Coaching
3 11 (7.01%) Problem Management
4 10 (6.37%) Validation
5 8 (5.10%) ITIL V3
5 8 (5.10%) Network Monitoring
6 7 (4.46%) Mentoring
7 6 (3.82%) ITSM
7 6 (3.82%) Project Planning
7 6 (3.82%) Time Management
8 4 (2.55%) CRM
9 3 (1.91%) Business Intelligence
9 3 (1.91%) Digital Marketing
9 3 (1.91%) ERP
9 3 (1.91%) Incident Management
9 3 (1.91%) Kalman Filter
9 3 (1.91%) Network Management
9 3 (1.91%) Programme Management
9 3 (1.91%) Project Management
9 3 (1.91%) Service Delivery
Programming Languages
1 10 (6.37%) SQL
2 8 (5.10%) C
3 2 (1.27%) Java
3 2 (1.27%) VB
Qualifications
1 32 (20.38%) Microsoft Certification
2 24 (15.29%) CCNA
2 24 (15.29%) Cisco Certification
3 18 (11.46%) MCSE
4 15 (9.55%) Degree
5 14 (8.92%) MCSA
6 9 (5.73%) MCITP
7 8 (5.10%) MOS
7 8 (5.10%) Network+ Certification
8 7 (4.46%) MCP
9 4 (2.55%) HND
9 4 (2.55%) ITIL Certification
10 3 (1.91%) Security Cleared
11 2 (1.27%) A+ Certification
11 2 (1.27%) SC Cleared
12 1 (0.64%) HNC
12 1 (0.64%) MCTS
Quality Assurance & Compliance
1 33 (21.02%) SLA
System Software
1 73 (46.50%) Active Directory
2 12 (7.64%) Hyper-V
3 10 (6.37%) XenApp
4 8 (5.10%) Firmware
5 6 (3.82%) Citrix Presentation Server
5 6 (3.82%) XenDesktop
6 2 (1.27%) VMware Infrastructure
7 1 (0.64%) Terminal Services
Systems Management
1 6 (3.82%) SCCM
2 5 (3.18%) Backup Exec
2 5 (3.18%) Nagios
3 3 (1.91%) Norton AntiVirus
4 1 (0.64%) Microsoft Data Protection Manager
4 1 (0.64%) SCOM
Vendors
1 99 (63.06%) Microsoft
2 18 (11.46%) Citrix
3 11 (7.01%) Cisco
4 10 (6.37%) HP
5 8 (5.10%) CheckPoint
5 8 (5.10%) Extreme Networks
5 8 (5.10%) F5
5 8 (5.10%) Juniper
5 8 (5.10%) Palo Alto
5 8 (5.10%) SolarWinds
6 7 (4.46%) VMware
7 5 (3.18%) Sophos
7 5 (3.18%) Symantec
7 5 (3.18%) Veeam
7 5 (3.18%) WatchGuard
8 3 (1.91%) IBM
8 3 (1.91%) SAP
9 2 (1.27%) Dell
9 2 (1.27%) SonicWALL
10 1 (0.64%) Avaya
High Wycombe, Buckinghamshire
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum + Excellent Benefits
Posted: 2 days ago
Marlow, Buckinghamshire
Pro-Quest Resourcing Ltd
Salary: £30000 - £35000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPl
Posted: 2 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 4 days ago
Southampton
Spectrum IT
Salary: £22000 - £27000 per annum + Bonus & Benefits
Posted: 10 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive salary + career progression + benefits
Posted: 3 days ago
Portsmouth
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 5 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 6 days ago
Southampton
Spectrum IT
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 27 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 23 days ago
Newbury
People Source Consulting
Salary: £26000 - £32000 per annum + 20% shift allowance
Posted: 17 days ago