The first table below looks at the demand for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 14 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
14 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 358 361 386
Rank change year-on-year
+3 +25
Permanent jobs requiring a Help Desk Analyst 86 72 57
As % of all permanent IT jobs located in the South East 0.38% 0.32% 0.24%
As % of the Job Titles category 0.40% 0.34% 0.25%
Number of salaries quoted 81 71 52
Average salary £22,000 £19,000 £23,000
Average salary % change year-on-year
+15.78% -17.39%
90% offered a salary of more than £17,700 £16,000 £19,100
10% offered a salary of more than £27,100 £26,970 £27,000
UK excluding London average salary £20,500 £19,000 £21,000
% change year-on-year
+7.89% -9.52%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21448 21251 22566
As % of all permanent IT jobs located in the South East 94.71% 95.01% 95.51%
Number of salaries quoted 17288 17624 19264
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 14 July 2014.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 14 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +10 23 £22,500 -2.17% 2
East Sussex - 21 £24,000 - 1
Hampshire -8 17 £20,500 +13.88% 4
Berkshire -15 10 £22,000 +14.28% 1
Kent -2 9 £20,000 -23.07%
Buckinghamshire 0 6 £18,000 -34.54% 1
Middlesex - 1 £24,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 14 July 2014, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 118 (76.62%) Windows
2 92 (59.74%) Active Directory
3 86 (55.84%) MS Office
4 79 (51.30%) Microsoft
5 64 (41.56%) ITIL
5 64 (41.56%) MS Excel
6 56 (36.36%) Windows 7
7 44 (28.57%) SLA
8 40 (25.97%) Windows XP
8 40 (25.97%) MS Exchange
9 38 (24.68%) Windows Server 2008
10 28 (18.18%) Citrix
11 26 (16.88%) Cisco
11 26 (16.88%) VMware
12 25 (16.23%) VMware Infrastructure
13 24 (15.58%) Exchange Server 2007
13 24 (15.58%) Exchange Server 2010
13 24 (15.58%) Microsoft Certification
13 24 (15.58%) Blackberry
14 22 (14.29%) Windows Server 2003
14 22 (14.29%) TCP/IP
14 22 (14.29%) Finance
15 18 (11.69%) SQL
16 16 (10.39%) SharePoint
16 16 (10.39%) vSphere
17 15 (9.74%) Windows 2000 Server
17 15 (9.74%) Windows Vista
17 15 (9.74%) MCITP
18 14 (9.09%) A+ Certification
19 13 (8.44%) PowerShell

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 14 July 2014, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (25.97%) MS Exchange
2 24 (15.58%) Exchange Server 2007
2 24 (15.58%) Exchange Server 2010
3 16 (10.39%) SharePoint
4 7 (4.55%) Exchange Server 2000
5 6 (3.90%) Exchange Server 2003
6 4 (2.60%) Blackberry Enterprise Server
7 2 (1.30%) IBM Notes
7 2 (1.30%) WorkSite
8 1 (0.65%) Exchange Server 2013
Applications
1 86 (55.84%) MS Office
2 64 (41.56%) MS Excel
3 3 (1.95%) MS PowerPoint
4 2 (1.30%) QuarkXPress
Communications & Networking
1 22 (14.29%) TCP/IP
2 13 (8.44%) SAN
2 13 (8.44%) IP Telephony
2 13 (8.44%) Cisco IPT
3 10 (6.49%) DHCP
4 9 (5.84%) Wireless
5 8 (5.19%) Firewall
5 8 (5.19%) DNS
5 8 (5.19%) VoIP
6 5 (3.25%) SSL
6 5 (3.25%) Internet
7 4 (2.60%) LAN
8 2 (1.30%) VPN
9 1 (0.65%) Ethernet
9 1 (0.65%) PBX
9 1 (0.65%) Broadband
Database & Business Intelligence
1 4 (2.60%) Data Warehouse
2 2 (1.30%) SQL Server 2005
2 2 (1.30%) SQL Server 2008
2 2 (1.30%) SQL Server
3 1 (0.65%) MS Access
Development Applications
1 4 (2.60%) Team Foundation Server
General
1 22 (14.29%) Finance
2 11 (7.14%) Retail
3 10 (6.49%) Law
4 6 (3.90%) Legal
5 5 (3.25%) Publishing
6 4 (2.60%) Banking
7 3 (1.95%) Telecoms
8 2 (1.30%) German Language
9 1 (0.65%) Polish Language
9 1 (0.65%) French Language
Libraries, Frameworks & Software Standards
1 1 (0.65%) .NET
Miscellaneous
1 24 (15.58%) Blackberry
2 7 (4.55%) EPoS
3 6 (3.90%) Statistics
4 3 (1.95%) iPhone
5 2 (1.30%) iPad
5 2 (1.30%) Management Information System
6 1 (0.65%) IVR
6 1 (0.65%) PDA
6 1 (0.65%) Computer Science
6 1 (0.65%) Wiki
6 1 (0.65%) Video Conferencing
Operating Systems
1 118 (76.62%) Windows
2 56 (36.36%) Windows 7
3 40 (25.97%) Windows XP
4 38 (24.68%) Windows Server 2008
5 22 (14.29%) Windows Server 2003
6 15 (9.74%) Windows Vista
6 15 (9.74%) Windows 2000 Server
7 9 (5.84%) Windows 8
8 4 (2.60%) Windows 2000
9 3 (1.95%) Mac OS
10 1 (0.65%) Windows Server 2012
10 1 (0.65%) Linux
Processes & Methodologies
1 64 (41.56%) ITIL
2 9 (5.84%) Problem Management
3 7 (4.55%) CRM
3 7 (4.55%) Software Distribution
4 6 (3.90%) Service Delivery
5 5 (3.25%) E-Commerce
5 5 (3.25%) Document Management
5 5 (3.25%) Incident Management
6 4 (2.60%) Continuous Improvement
6 4 (2.60%) Software Deployment
6 4 (2.60%) Project Management
6 4 (2.60%) Service Management
6 4 (2.60%) ITSM
7 3 (1.95%) Migration
8 2 (1.30%) Data Protection
8 2 (1.30%) ITIL V3
9 1 (0.65%) Time Management
9 1 (0.65%) Logistics
9 1 (0.65%) Data Management
9 1 (0.65%) ERP
Programming Languages
1 18 (11.69%) SQL
2 13 (8.44%) PowerShell
3 1 (0.65%) VB.NET
3 1 (0.65%) PowerHouse
Qualifications
1 24 (15.58%) Microsoft Certification
2 15 (9.74%) MCITP
3 14 (9.09%) A+ Certification
4 13 (8.44%) MCP
4 13 (8.44%) MCSE
5 10 (6.49%) CCNA
5 10 (6.49%) Cisco Certification
6 7 (4.55%) Security Cleared
6 7 (4.55%) ITIL Foundation Certificate
7 5 (3.25%) SC Cleared
8 4 (2.60%) DV Cleared
8 4 (2.60%) Degree
8 4 (2.60%) MCTS
9 3 (1.95%) Network+ Certification
10 2 (1.30%) ITIL Certification
10 2 (1.30%) MCSA
11 1 (0.65%) HND
Quality Assurance & Compliance
1 44 (28.57%) SLA
2 3 (1.95%) ISO/IEC 27001
System Software
1 92 (59.74%) Active Directory
2 25 (16.23%) VMware Infrastructure
3 16 (10.39%) vSphere
4 13 (8.44%) VMware ESXi
4 13 (8.44%) XenApp
5 6 (3.90%) Hyper-V
Systems Management
1 8 (5.19%) SCCM
2 5 (3.25%) Backup Exec
3 4 (2.60%) Systems Management Server (SMS)
4 1 (0.65%) SCOM
Vendors
1 79 (51.30%) Microsoft
2 28 (18.18%) Citrix
3 26 (16.88%) Cisco
3 26 (16.88%) VMware
4 13 (8.44%) NetIQ
5 12 (7.79%) HP
6 7 (4.55%) SAP
7 6 (3.90%) Symantec
7 6 (3.90%) SonicWALL
8 5 (3.25%) Apple
8 5 (3.25%) Dell
8 5 (3.25%) Avaya
9 4 (2.60%) CommVault
9 4 (2.60%) Mitel
10 2 (1.30%) Lotus
10 2 (1.30%) Quark
10 2 (1.30%) Adobe
11 1 (0.65%) Genesys
11 1 (0.65%) CheckPoint
11 1 (0.65%) Siemens
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Information Technology Services
Salary: £23k - 25k per year
Posted: 17 hours ago
Milton Keynes, Buckinghamshire
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Salary: From £17,000 to £18,000 per annum + 10% Bonus + excellent benefits
Posted: 4 days ago
Hampshire
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Salary: £18000 - £23000 per annum + benefits
Posted: 5 days ago
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Salary: £25000 - £27000 per annum + +Great Benefits + Bonus
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Sutton, Surrey
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Salary: From £24,000 to £28,000 per annum + 29 days + Share Ops + Pension + mo
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