The statistics below represent IT jobs advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 July 2016 with a comparison to same period over 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 352 390 363
Rank change year-on-year
+38 -27
Permanent jobs requiring a Help Desk Analyst 82 75 106
As % of all permanent IT jobs located in the South East 0.45% 0.36% 0.47%
As % of the Job Titles category 0.46% 0.37% 0.49%
Number of salaries quoted 72 69 99
Median salary £22,500 £22,500 £22,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £19,000 £17,500 £18,000
10% offered a salary of more than £34,500 £27,550 £27,200
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17895 20199 21832
As % of all permanent IT jobs located in the South East 97.19% 96.83% 96.70%
Number of salaries quoted 15244 16532 17401
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 26 July 2016.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +48 29 £28,000 +24.44% 1
Hampshire +5 17 £23,250 +3.33% 2
Oxfordshire -13 13 £35,000 +45.83% 1
Buckinghamshire +23 10 £21,250 +6.25% 1
West Sussex -9 6 £22,500 - 2
Kent +4 4 £24,813 +30.59%
Berkshire +7 3 £24,000 +1.05%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 July 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 121 (68.36%) Windows
2 104 (58.76%) Microsoft
3 88 (49.72%) Active Directory
4 68 (38.42%) MS Excel
5 64 (36.16%) MS Office
6 60 (33.90%) Windows 7
7 47 (26.55%) MS Exchange
8 45 (25.42%) SLA
9 43 (24.29%) Windows Server
10 39 (22.03%) DNS
11 38 (21.47%) TCP/IP
12 37 (20.90%) Windows 8
13 34 (19.21%) Firewall
14 33 (18.64%) Windows XP
15 29 (16.38%) ITIL
16 27 (15.25%) Microsoft Certification
17 26 (14.69%) Office 365
18 23 (12.99%) DHCP
18 23 (12.99%) Windows Server 2008
19 22 (12.43%) Windows 10
19 22 (12.43%) SharePoint
19 22 (12.43%) CCNA
19 22 (12.43%) Cisco Certification
20 20 (11.30%) Exchange Server 2010
20 20 (11.30%) Hyper-V
21 19 (10.73%) Citrix
22 18 (10.17%) HP
23 17 (9.60%) Degree
23 17 (9.60%) VMware
24 16 (9.04%) Exchange Server 2007

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (26.55%) MS Exchange
2 22 (12.43%) SharePoint
3 20 (11.30%) Exchange Server 2010
4 16 (9.04%) Exchange Server 2007
5 11 (6.21%) Exchange Server 2003
6 8 (4.52%) Exchange Server 2013
6 8 (4.52%) Skype for Business
7 7 (3.95%) Exchange Server 2000
8 3 (1.69%) IBM Notes
9 2 (1.13%) Blackberry Enterprise Server
Applications
1 68 (38.42%) MS Excel
2 64 (36.16%) MS Office
3 6 (3.39%) MS PowerPoint
4 1 (0.56%) MS Visio
Business Applications
1 3 (1.69%) SAP Oil and Gas
Cloud Services
1 26 (14.69%) Office 365
2 8 (4.52%) Amazon AWS
3 7 (3.95%) Cloud Computing
4 2 (1.13%) SaaS
5 1 (0.56%) Microsoft Azure
Communications & Networking
1 39 (22.03%) DNS
2 38 (21.47%) TCP/IP
3 34 (19.21%) Firewall
4 23 (12.99%) DHCP
5 13 (7.34%) VoIP
6 10 (5.65%) SSL
7 9 (5.08%) Extranet
7 9 (5.08%) LAN
7 9 (5.08%) WAN
8 8 (4.52%) Cisco ASA
8 8 (4.52%) FWSM
8 8 (4.52%) VPN
9 7 (3.95%) Internet
10 5 (2.82%) Remote Desktop
11 2 (1.13%) ADSL
11 2 (1.13%) SMTP
12 1 (0.56%) Cisco IPT
12 1 (0.56%) IP Telephony
12 1 (0.56%) SAN
Database & Business Intelligence
1 3 (1.69%) SQL Server
2 2 (1.13%) MySQL
3 1 (0.56%) Data Mining
Development Applications
1 3 (1.69%) JIRA
General
1 13 (7.34%) Telecoms
2 7 (3.95%) Retail
3 5 (2.82%) Finance
3 5 (2.82%) Manufacturing
4 3 (1.69%) Automotive
4 3 (1.69%) Electronics
4 3 (1.69%) Marketing
5 2 (1.13%) German Language
6 1 (0.56%) Back Office
Libraries, Frameworks & Software Standards
1 8 (4.52%) Web Services
2 2 (1.13%) EDI
Miscellaneous
1 13 (7.34%) Blackberry
2 9 (5.08%) Analytical Skills
3 8 (4.52%) Computer Science
4 5 (2.82%) EPoS
5 4 (2.26%) Data Centre
5 4 (2.26%) iPad
6 3 (1.69%) Fat Client
6 3 (1.69%) Hybrid Cloud
6 3 (1.69%) Thin Client
7 2 (1.13%) Smartphone
7 2 (1.13%) Video Conferencing
8 1 (0.56%) Enterprise Software
8 1 (0.56%) iPhone
8 1 (0.56%) User Experience
Operating Systems
1 121 (68.36%) Windows
2 60 (33.90%) Windows 7
3 43 (24.29%) Windows Server
4 37 (20.90%) Windows 8
5 33 (18.64%) Windows XP
6 23 (12.99%) Windows Server 2008
7 22 (12.43%) Windows 10
8 14 (7.91%) Linux
8 14 (7.91%) Windows Server 2012
9 13 (7.34%) Windows Vista
10 12 (6.78%) Windows Server 2003
11 7 (3.95%) Unix
11 7 (3.95%) Windows 2000 Server
12 3 (1.69%) Android
12 3 (1.69%) Apple iOS
13 2 (1.13%) Red Hat Enterprise Linux
14 1 (0.56%) Mac OS X
Processes & Methodologies
1 29 (16.38%) ITIL
2 11 (6.21%) Problem Management
3 9 (5.08%) Coaching
3 9 (5.08%) ITIL V3
3 9 (5.08%) Network Monitoring
4 7 (3.95%) Mentoring
4 7 (3.95%) Time Management
5 6 (3.39%) Project Planning
5 6 (3.39%) Service Delivery
6 4 (2.26%) Continuous Improvement
6 4 (2.26%) Kalman Filter
6 4 (2.26%) Project Management
6 4 (2.26%) Ticket Management
6 4 (2.26%) Validation
6 4 (2.26%) Web Filtering
7 3 (1.69%) Business Intelligence
7 3 (1.69%) Digital Marketing
7 3 (1.69%) Incident Management
7 3 (1.69%) Network Management
7 3 (1.69%) Web Development
Programming Languages
1 11 (6.21%) SQL
2 8 (4.52%) C
3 3 (1.69%) Java
3 3 (1.69%) VB
4 1 (0.56%) PowerShell
Qualifications
1 27 (15.25%) Microsoft Certification
2 22 (12.43%) CCNA
2 22 (12.43%) Cisco Certification
3 17 (9.60%) Degree
4 15 (8.47%) MCSE
5 14 (7.91%) MCSA
6 8 (4.52%) MOS
6 8 (4.52%) Network+ Certification
7 7 (3.95%) MCITP
8 6 (3.39%) Security Cleared
9 5 (2.82%) HND
9 5 (2.82%) MCP
10 3 (1.69%) ITIL Certification
11 2 (1.13%) ITIL Foundation Certificate
11 2 (1.13%) SC Cleared
Quality Assurance & Compliance
1 45 (25.42%) SLA
System Software
1 88 (49.72%) Active Directory
2 20 (11.30%) Hyper-V
3 12 (6.78%) VMware Infrastructure
4 10 (5.65%) XenApp
5 8 (4.52%) Firmware
6 7 (3.95%) Citrix Presentation Server
7 6 (3.39%) XenDesktop
8 1 (0.56%) Terminal Services
8 1 (0.56%) VMware ESXi
8 1 (0.56%) vSphere
Systems Management
1 14 (7.91%) Backup Exec
2 7 (3.95%) SCCM
3 5 (2.82%) Nagios
4 4 (2.26%) Norton AntiVirus
Vendors
1 104 (58.76%) Microsoft
2 19 (10.73%) Citrix
3 18 (10.17%) HP
4 17 (9.60%) VMware
5 14 (7.91%) Symantec
6 11 (6.21%) Cisco
7 10 (5.65%) Dell
7 10 (5.65%) SonicWALL
8 8 (4.52%) CheckPoint
8 8 (4.52%) Extreme Networks
8 8 (4.52%) F5
8 8 (4.52%) Juniper
8 8 (4.52%) Palo Alto
8 8 (4.52%) SolarWinds
9 5 (2.82%) Sophos
9 5 (2.82%) Veeam
9 5 (2.82%) WatchGuard
10 3 (1.69%) IBM
10 3 (1.69%) SAP
11 2 (1.13%) Red Hat
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £19,000 per annum + Career progression + Training
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £18,000 to £20,000 per annum + bonuses + benefits
Posted: 3 days ago
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 5 days ago
Crawley, West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum + Bonus + Excellent Benefits
Posted: 4 days ago
Southampton
Spectrum IT
Salary: £25000 - £27000 per annum + Bonus and benefits
Posted: 11 days ago
Egham, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 6 days ago
Gatwick
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 20 days ago
Brighton
Bluetown Online LTD
Posted: 18 days ago