The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 376 369 369
Rank change year-on-year
-7 0
Permanent jobs requiring a Help Desk Analyst 67 87 75
As % of all permanent IT jobs located in the South East 0.32% 0.38% 0.34%
As % of the Job Titles category 0.33% 0.40% 0.35%
Number of salaries quoted 65 81 73
Average salary £21,500 £22,000 £19,000
Average salary % change year-on-year
-2.27% +15.78%
90% offered a salary of more than £17,500 £17,500 £16,000
10% offered a salary of more than £25,000 £27,200 £27,000
UK excluding London average salary £21,000 £20,500 £19,500
% change year-on-year
+2.43% +5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20215 21812 21135
As % of all permanent IT jobs located in the South East 95.24% 94.96% 95.10%
Number of salaries quoted 16514 17701 17512
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent +16 23 £19,000 -5.00%
Surrey -3 11 £21,500 -4.44% 1
West Sussex +14 10 £22,500 -
Hampshire -14 9 £22,500 +12.50% 1
Buckinghamshire -7 8 £19,500 -
Berkshire -12 4 £18,500 -15.90%
Oxfordshire - 2 £28,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 July 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 88 (67.18%) Windows
2 63 (48.09%) Active Directory
3 62 (47.33%) Microsoft
4 59 (45.04%) MS Office
5 52 (39.69%) SLA
6 49 (37.40%) Windows 7
7 43 (32.82%) MS Excel
8 41 (31.30%) Windows XP
9 31 (23.66%) MS Exchange
10 27 (20.61%) ITIL
10 27 (20.61%) Windows Server 2008
11 24 (18.32%) Windows Server 2003
11 24 (18.32%) Windows 8
12 22 (16.79%) Citrix
12 22 (16.79%) Microsoft Certification
13 20 (15.27%) MCSE
14 18 (13.74%) SQL
14 18 (13.74%) TCP/IP
14 18 (13.74%) Windows Vista
15 17 (12.98%) MCITP
15 17 (12.98%) VMware
15 17 (12.98%) Firewall
16 16 (12.21%) Internet
17 15 (11.45%) Cisco Certification
17 15 (11.45%) HP
17 15 (11.45%) CCNA
17 15 (11.45%) LAN
17 15 (11.45%) WAN
17 15 (11.45%) Exchange Server 2000
17 15 (11.45%) Problem Management

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 July 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (23.66%) MS Exchange
2 15 (11.45%) Exchange Server 2000
3 13 (9.92%) SharePoint
3 13 (9.92%) Exchange Server 2007
3 13 (9.92%) Exchange Server 2010
4 12 (9.16%) Exchange Server 2003
5 8 (6.11%) WorkSite
6 1 (0.76%) IIS
Applications
1 59 (45.04%) MS Office
2 43 (32.82%) MS Excel
Business Applications
1 1 (0.76%) Dynamics CRM
Communications & Networking
1 18 (13.74%) TCP/IP
2 17 (12.98%) Firewall
3 16 (12.21%) Internet
4 15 (11.45%) LAN
4 15 (11.45%) WAN
5 13 (9.92%) DNS
6 12 (9.16%) SSL
7 6 (4.58%) VPN
8 5 (3.82%) VoIP
9 1 (0.76%) Extranet
9 1 (0.76%) IP Telephony
9 1 (0.76%) VLAN
9 1 (0.76%) SAN
9 1 (0.76%) DHCP
9 1 (0.76%) PBX
Database & Business Intelligence
1 6 (4.58%) SQL Server
2 5 (3.82%) SQL Server Reporting Services
2 5 (3.82%) SQL Server Integration Services
2 5 (3.82%) Relational Database
Development Applications
1 5 (3.82%) Visual Studio
General
1 12 (9.16%) Finance
2 10 (7.63%) Law
3 6 (4.58%) Telecoms
4 5 (3.82%) Retail
5 4 (3.05%) Legal
6 3 (2.29%) Advertising
Libraries, Frameworks & Software Standards
1 5 (3.82%) .NET
2 2 (1.53%) JSP
3 1 (0.76%) HTML
3 1 (0.76%) ASP.NET
3 1 (0.76%) CSS
Miscellaneous
1 12 (9.16%) Blackberry
2 5 (3.82%) Thin Client
2 5 (3.82%) Fat Client
3 3 (2.29%) Mobile Computing
3 3 (2.29%) Analytical Skills
4 2 (1.53%) Client/Server
5 1 (0.76%) Management Information System
5 1 (0.76%) Statistics
5 1 (0.76%) Mathematics
Operating Systems
1 88 (67.18%) Windows
2 49 (37.40%) Windows 7
3 41 (31.30%) Windows XP
4 27 (20.61%) Windows Server 2008
5 24 (18.32%) Windows Server 2003
5 24 (18.32%) Windows 8
6 18 (13.74%) Windows Vista
7 15 (11.45%) Windows 2000 Server
8 4 (3.05%) Linux
8 4 (3.05%) Windows Server 2012
8 4 (3.05%) UNIX
9 3 (2.29%) Windows 2000
10 1 (0.76%) zOS
10 1 (0.76%) Mac OS
Processes & Methodologies
1 27 (20.61%) ITIL
2 15 (11.45%) Problem Management
3 13 (9.92%) Incident Management
4 8 (6.11%) System Testing
5 7 (5.34%) Service Delivery
6 3 (2.29%) PRINCE2
7 2 (1.53%) CRM
7 2 (1.53%) Continuous Improvement
7 2 (1.53%) Software Deployment
7 2 (1.53%) DevOps
7 2 (1.53%) Kalman Filter
7 2 (1.53%) Line Management
8 1 (0.76%) Information Assurance
8 1 (0.76%) User Acceptance Testing
8 1 (0.76%) Security Testing
8 1 (0.76%) Project Management
8 1 (0.76%) Service Management
8 1 (0.76%) Change Management
8 1 (0.76%) Disaster Recovery
8 1 (0.76%) ITSM
Programming Languages
1 18 (13.74%) SQL
2 5 (3.82%) VB
2 5 (3.82%) VB.NET
2 5 (3.82%) VBA
2 5 (3.82%) VB6
3 1 (0.76%) C#
Qualifications
1 22 (16.79%) Microsoft Certification
2 20 (15.27%) MCSE
3 17 (12.98%) MCITP
4 15 (11.45%) CCNA
4 15 (11.45%) Cisco Certification
5 10 (7.63%) MCP
6 8 (6.11%) ITIL Foundation Certificate
7 5 (3.82%) Security Cleared
7 5 (3.82%) SC Cleared
8 3 (2.29%) DV Cleared
8 3 (2.29%) MCSA
9 2 (1.53%) Degree
9 2 (1.53%) MOS
10 1 (0.76%) MCTS
10 1 (0.76%) A+ Certification
10 1 (0.76%) ITIL Certification
10 1 (0.76%) Network+ Certification
Quality Assurance & Compliance
1 52 (39.69%) SLA
2 2 (1.53%) JSP 440
System Software
1 63 (48.09%) Active Directory
2 15 (11.45%) Hyper-V
3 14 (10.69%) VMware Infrastructure
4 2 (1.53%) vSphere
5 1 (0.76%) Terminal Services
Systems Management
1 12 (9.16%) Backup Exec
2 3 (2.29%) SCSM
3 1 (0.76%) SCCM
3 1 (0.76%) Tivoli
3 1 (0.76%) Tivoli Storage Manager
Vendors
1 62 (47.33%) Microsoft
2 22 (16.79%) Citrix
3 17 (12.98%) VMware
4 15 (11.45%) HP
5 13 (9.92%) Symantec
6 12 (9.16%) SonicWALL
6 12 (9.16%) Dell
7 8 (6.11%) Macromedia
8 4 (3.05%) Dell KACE
8 4 (3.05%) Adobe
9 2 (1.53%) Remedy
9 2 (1.53%) LANDesk
10 1 (0.76%) Cisco
10 1 (0.76%) IBM
10 1 (0.76%) Salesforce.com
Waterlooville, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago