The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 375 387 380
Rank change year-on-year
+12 -7
Permanent jobs requiring a Help Desk Analyst 74 68 70
As % of all permanent IT jobs located in the South East 0.35% 0.29% 0.31%
As % of the Job Titles category 0.37% 0.31% 0.32%
Number of salaries quoted 71 62 68
Average salary £21,750 £22,000 £22,250
Average salary % change year-on-year
-1.13% -1.12%
90% offered a salary of more than £17,850 £17,500 £16,000
10% offered a salary of more than £28,000 £27,500 £27,800
UK excluding London average salary £21,000 £20,000 £21,000
% change year-on-year
+5.00% -4.76%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20179 22291 21737
As % of all permanent IT jobs located in the South East 94.89% 94.84% 95.12%
Number of salaries quoted 16172 17876 17969
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 1 May 2015.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +34 30 £21,750 +8.75%
Kent +38 26 £20,000 +14.28% 1
West Sussex +4 6 £21,000 -
Berkshire -9 5 £18,500 -22.91%
Hampshire -15 4 £21,625 +0.58%
Oxfordshire +14 2 £28,000 +24.44%
Buckinghamshire -8 1 £17,500 -20.45% 1
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 1 May 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 78 (68.42%) Windows
2 53 (46.49%) Active Directory
3 52 (45.61%) Microsoft
4 51 (44.74%) MS Office
5 46 (40.35%) MS Excel
6 42 (36.84%) Windows XP
7 41 (35.96%) Windows 7
8 37 (32.46%) SLA
9 27 (23.68%) ITIL
9 27 (23.68%) Citrix
10 26 (22.81%) Windows Server 2008
11 25 (21.93%) MS Exchange
12 24 (21.05%) Windows Server 2003
13 22 (19.30%) TCP/IP
13 22 (19.30%) Firewall
14 20 (17.54%) Windows 8
15 18 (15.79%) HP
15 18 (15.79%) Microsoft Certification
16 16 (14.04%) Blackberry
16 16 (14.04%) MCSE
17 15 (13.16%) Internet
17 15 (13.16%) Windows Vista
17 15 (13.16%) Hyper-V
18 14 (12.28%) VMware Infrastructure
18 14 (12.28%) VMware
18 14 (12.28%) Symantec
19 13 (11.40%) Dell
19 13 (11.40%) DNS
19 13 (11.40%) SSL
19 13 (11.40%) SharePoint

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 1 May 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (21.93%) MS Exchange
2 13 (11.40%) SharePoint
2 13 (11.40%) Exchange Server 2003
2 13 (11.40%) Exchange Server 2007
2 13 (11.40%) Exchange Server 2010
3 10 (8.77%) Exchange Server 2000
3 10 (8.77%) WorkSite
4 2 (1.75%) Blackberry Enterprise Server
5 1 (0.88%) IIS
Applications
1 51 (44.74%) MS Office
2 46 (40.35%) MS Excel
3 2 (1.75%) MS PowerPoint
Communications & Networking
1 22 (19.30%) TCP/IP
1 22 (19.30%) Firewall
2 15 (13.16%) Internet
3 13 (11.40%) DNS
3 13 (11.40%) SSL
4 12 (10.53%) WAN
4 12 (10.53%) LAN
5 7 (6.14%) VPN
6 4 (3.51%) VoIP
7 2 (1.75%) PBX
8 1 (0.88%) SAN
8 1 (0.88%) Extranet
8 1 (0.88%) VLAN
Database & Business Intelligence
1 1 (0.88%) SQL Server
General
1 13 (11.40%) Law
2 11 (9.65%) Finance
3 4 (3.51%) Telecoms
4 3 (2.63%) Legal
4 3 (2.63%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.75%) HTML
2 1 (0.88%) CSS
Miscellaneous
1 16 (14.04%) Blackberry
2 5 (4.39%) Mobile Computing
3 4 (3.51%) Computer Science
4 3 (2.63%) Thin Client
4 3 (2.63%) Fat Client
4 3 (2.63%) Analytical Skills
5 1 (0.88%) PDA
5 1 (0.88%) Statistics
5 1 (0.88%) Management Information System
5 1 (0.88%) IVR
5 1 (0.88%) Mathematics
5 1 (0.88%) Video Conferencing
Operating Systems
1 78 (68.42%) Windows
2 42 (36.84%) Windows XP
3 41 (35.96%) Windows 7
4 26 (22.81%) Windows Server 2008
5 24 (21.05%) Windows Server 2003
6 20 (17.54%) Windows 8
7 15 (13.16%) Windows Vista
8 10 (8.77%) Windows 2000 Server
9 5 (4.39%) Windows 2000
10 4 (3.51%) Linux
11 3 (2.63%) UNIX
12 2 (1.75%) Windows Server 2012
13 1 (0.88%) zOS
Processes & Methodologies
1 27 (23.68%) ITIL
2 13 (11.40%) Incident Management
3 10 (8.77%) Problem Management
4 7 (6.14%) Service Delivery
5 6 (5.26%) Line Management
6 4 (3.51%) System Testing
7 3 (2.63%) PRINCE2
8 2 (1.75%) DevOps
8 2 (1.75%) Kalman Filter
8 2 (1.75%) Continuous Improvement
8 2 (1.75%) ITSM
8 2 (1.75%) Document Management
9 1 (0.88%) Service Management
9 1 (0.88%) E-Commerce
9 1 (0.88%) ERP
9 1 (0.88%) CRM
9 1 (0.88%) Disaster Recovery
9 1 (0.88%) Migration
9 1 (0.88%) Data Protection
Programming Languages
1 8 (7.02%) SQL
Qualifications
1 18 (15.79%) Microsoft Certification
2 16 (14.04%) MCSE
3 10 (8.77%) MCITP
3 10 (8.77%) CCNA
3 10 (8.77%) Cisco Certification
4 8 (7.02%) Degree
4 8 (7.02%) MCP
4 8 (7.02%) ITIL Foundation Certificate
5 6 (5.26%) Security Cleared
5 6 (5.26%) HND
6 5 (4.39%) SC Cleared
6 5 (4.39%) DV Cleared
7 2 (1.75%) MCSA
7 2 (1.75%) A+ Certification
8 1 (0.88%) MOS
8 1 (0.88%) Network+ Certification
Quality Assurance & Compliance
1 37 (32.46%) SLA
System Software
1 53 (46.49%) Active Directory
2 15 (13.16%) Hyper-V
3 14 (12.28%) VMware Infrastructure
4 1 (0.88%) Terminal Services
Systems Management
1 13 (11.40%) Backup Exec
2 3 (2.63%) SCSM
3 1 (0.88%) Tivoli
3 1 (0.88%) Tivoli Storage Manager
3 1 (0.88%) SCCM
3 1 (0.88%) SCOM
Vendors
1 52 (45.61%) Microsoft
2 27 (23.68%) Citrix
3 18 (15.79%) HP
4 14 (12.28%) VMware
4 14 (12.28%) Symantec
5 13 (11.40%) Dell
5 13 (11.40%) SonicWALL
6 4 (3.51%) Macromedia
7 2 (1.75%) Dell KACE
7 2 (1.75%) LANDesk
7 2 (1.75%) Adobe
7 2 (1.75%) Remedy
8 1 (0.88%) McAfee
8 1 (0.88%) CheckPoint
8 1 (0.88%) Salesforce.com
8 1 (0.88%) Cisco
8 1 (0.88%) IBM
8 1 (0.88%) Altiris
Kent
Coal IT Services
Salary: From £15,000 to £25,000 per annum + Benefits
Posted: 4 days ago