The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 383 368 403
Rank change year-on-year
-15 +35
Permanent jobs requiring a Help Desk Analyst 58 83 49
As % of all permanent IT jobs located in the South East 0.27% 0.38% 0.21%
As % of the Job Titles category 0.28% 0.40% 0.22%
Number of salaries quoted 52 80 45
Average salary £21,500 £21,500 £19,500
Average salary % change year-on-year
- +10.25%
90% offered a salary of more than £18,800 £18,500 £17,500
10% offered a salary of more than £24,700 £26,000 £25,600
UK excluding London average salary £20,500 £20,500 £19,500
% change year-on-year
- +5.12%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20849 20546 22294
As % of all permanent IT jobs located in the South East 95.41% 94.88% 95.56%
Number of salaries quoted 16807 16500 19440
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -1 20 £22,000 +4.76% 3
Buckinghamshire +12 17 £19,250 -12.50% 2
Berkshire -3 8 £22,250 +3.48%
Hampshire -35 6 £27,500 +48.64%
Oxfordshire +3 3 £18,750 -23.07%
East Sussex -16 2 £23,750 +5.55%
Kent -7 1 £15,000 -48.71%
West Sussex -8 1 - -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 19 December 2014, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 96 (73.28%) Windows
2 67 (51.15%) Microsoft
3 59 (45.04%) Active Directory
4 56 (42.75%) MS Excel
5 55 (41.98%) MS Office
6 51 (38.93%) SLA
7 50 (38.17%) Windows XP
8 46 (35.11%) ITIL
9 41 (31.30%) Windows 7
10 31 (23.66%) TCP/IP
11 30 (22.90%) MS Exchange
12 24 (18.32%) Windows Vista
13 22 (16.79%) Exchange Server 2007
13 22 (16.79%) Exchange Server 2010
13 22 (16.79%) Blackberry
14 21 (16.03%) Citrix
15 20 (15.27%) Firewall
16 19 (14.50%) Windows Server 2008
16 19 (14.50%) Windows Server 2003
17 17 (12.98%) HP
18 16 (12.21%) Microsoft Certification
19 15 (11.45%) DNS
19 15 (11.45%) Symantec
20 14 (10.69%) Cisco
21 13 (9.92%) Law
22 12 (9.16%) Degree
22 12 (9.16%) VMware
22 12 (9.16%) VoIP
23 11 (8.40%) VPN
23 11 (8.40%) SQL

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 19 December 2014, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (22.90%) MS Exchange
2 22 (16.79%) Exchange Server 2007
2 22 (16.79%) Exchange Server 2010
3 11 (8.40%) Exchange Server 2003
4 6 (4.58%) Blackberry Enterprise Server
5 5 (3.82%) SharePoint
6 2 (1.53%) IBM Notes
6 2 (1.53%) WorkSite
7 1 (0.76%) Exchange Server 2000
Applications
1 56 (42.75%) MS Excel
2 55 (41.98%) MS Office
3 7 (5.34%) MS PowerPoint
Cloud Services
1 1 (0.76%) Office 365
Communications & Networking
1 31 (23.66%) TCP/IP
2 20 (15.27%) Firewall
3 15 (11.45%) DNS
4 12 (9.16%) VoIP
5 11 (8.40%) VPN
6 10 (7.63%) SSL
7 9 (6.87%) LAN
8 8 (6.11%) DHCP
9 7 (5.34%) WAN
10 5 (3.82%) Wireless
11 4 (3.05%) Internet
12 3 (2.29%) Ethernet
12 3 (2.29%) PBX
12 3 (2.29%) ADSL
13 1 (0.76%) Broadband
13 1 (0.76%) Cisco IPT
13 1 (0.76%) Wi-Fi
Database & Business Intelligence
1 2 (1.53%) Data Warehouse
2 1 (0.76%) MS Access
Development Applications
1 2 (1.53%) Team Foundation Server
General
1 13 (9.92%) Law
2 11 (8.40%) Retail
3 9 (6.87%) Finance
4 6 (4.58%) Legal
5 5 (3.82%) Telecoms
6 4 (3.05%) French Language
6 4 (3.05%) German Language
6 4 (3.05%) Italian Language
6 4 (3.05%) Spanish Language
7 3 (2.29%) Publishing
7 3 (2.29%) Banking
8 2 (1.53%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.76%) HTML
1 1 (0.76%) .NET
Miscellaneous
1 22 (16.79%) Blackberry
2 8 (6.11%) Computer Science
3 6 (4.58%) EPoS
4 3 (2.29%) Analytical Skills
4 3 (2.29%) Video Conferencing
4 3 (2.29%) IVR
4 3 (2.29%) PDA
5 2 (1.53%) Statistics
5 2 (1.53%) FMCG
5 2 (1.53%) Mobile Computing
6 1 (0.76%) Wiki
Operating Systems
1 96 (73.28%) Windows
2 50 (38.17%) Windows XP
3 41 (31.30%) Windows 7
4 24 (18.32%) Windows Vista
5 19 (14.50%) Windows Server 2008
5 19 (14.50%) Windows Server 2003
6 10 (7.63%) Windows 2000 Server
6 10 (7.63%) Windows 8
7 5 (3.82%) Linux
7 5 (3.82%) Windows 2000
8 3 (2.29%) Mac OS
9 2 (1.53%) Windows Server 2012
Processes & Methodologies
1 46 (35.11%) ITIL
2 9 (6.87%) CRM
3 7 (5.34%) Incident Management
4 6 (4.58%) ITSM
4 6 (4.58%) Document Management
4 6 (4.58%) Line Management
5 5 (3.82%) Kalman Filter
5 5 (3.82%) ERP
5 5 (3.82%) Software Distribution
6 3 (2.29%) Network Monitoring
6 3 (2.29%) Disaster Recovery
7 2 (1.53%) Continuous Improvement
7 2 (1.53%) Problem Management
7 2 (1.53%) Project Management
7 2 (1.53%) E-Commerce
8 1 (0.76%) Service Management
8 1 (0.76%) Service Delivery
8 1 (0.76%) System Testing
8 1 (0.76%) Time Management
8 1 (0.76%) Data Protection
Programming Languages
1 11 (8.40%) SQL
2 3 (2.29%) C
3 1 (0.76%) VB.NET
Qualifications
1 16 (12.21%) Microsoft Certification
2 12 (9.16%) Degree
3 10 (7.63%) A+ Certification
3 10 (7.63%) HND
4 8 (6.11%) Security Cleared
5 7 (5.34%) MCSE
6 6 (4.58%) MCP
7 5 (3.82%) ITIL Foundation Certificate
7 5 (3.82%) MCSA
7 5 (3.82%) CCNA
7 5 (3.82%) Cisco Certification
8 4 (3.05%) Network+ Certification
8 4 (3.05%) DV Cleared
9 3 (2.29%) SC Cleared
9 3 (2.29%) MCDST
9 3 (2.29%) MCITP
Quality Assurance & Compliance
1 51 (38.93%) SLA
2 3 (2.29%) Sarbanes-Oxley
System Software
1 59 (45.04%) Active Directory
2 11 (8.40%) VMware Infrastructure
3 10 (7.63%) Hyper-V
4 2 (1.53%) Terminal Services
5 1 (0.76%) XenApp
Systems Management
1 11 (8.40%) Backup Exec
2 5 (3.82%) SCCM
2 5 (3.82%) SCOM
3 4 (3.05%) Systems Management Server (SMS)
Vendors
1 67 (51.15%) Microsoft
2 21 (16.03%) Citrix
3 17 (12.98%) HP
4 15 (11.45%) Symantec
5 14 (10.69%) Cisco
6 12 (9.16%) VMware
7 10 (7.63%) SonicWALL
7 10 (7.63%) Dell
8 6 (4.58%) SAP
8 6 (4.58%) McAfee
9 5 (3.82%) CheckPoint
10 4 (3.05%) Apple
11 3 (2.29%) BMC
11 3 (2.29%) SolarWinds
11 3 (2.29%) Altiris
12 2 (1.53%) Lotus
12 2 (1.53%) Juniper
13 1 (0.76%) Oracle
13 1 (0.76%) Macromedia
13 1 (0.76%) Remedy
Woking, Surrey
Broady Limited
Salary: From £18,000 to £25,000 per annum + shift allowance + benefits
Posted: 20 hours ago
Surrey
Ashdown IT
Salary: £25000 per annum
Posted: 2 days ago
Guildford, Surrey
Information Technology Services
Salary: £18k - 22k per year
Posted: 5 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 12 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 21 days ago