The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 391 358 362
Rank change year-on-year
-33 +4
Permanent jobs requiring a Help Desk Analyst 48 91 67
As % of all permanent IT jobs located in the South East 0.23% 0.41% 0.32%
As % of the Job Titles category 0.24% 0.43% 0.34%
Number of salaries quoted 46 90 61
Average salary £21,250 £21,250 £18,500
Average salary % change year-on-year
- +14.86%
90% offered a salary of more than £18,400 £17,000 £15,500
10% offered a salary of more than £26,500 £27,000 £23,000
UK excluding London average salary £20,750 £21,250 £18,500
% change year-on-year
-2.35% +14.86%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19701 20992 19908
As % of all permanent IT jobs located in the South East 94.66% 94.78% 95.08%
Number of salaries quoted 16447 16493 16428
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 4 September 2015.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire -9 13 £22,000 +25.71%
Surrey -7 9 £20,750 -7.77% 2
Hampshire +8 8 £22,500 +12.50% 1
Berkshire +17 6 £26,000 +18.18%
West Sussex -5 5 £20,500 +24.24%
Kent -7 5 £19,000 -5.00%
East Sussex -7 2 £22,500 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 4 September 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 75 (65.22%) Windows
2 53 (46.09%) Microsoft
3 50 (43.48%) MS Office
4 48 (41.74%) Active Directory
5 45 (39.13%) SLA
6 39 (33.91%) Windows 7
7 35 (30.43%) MS Excel
8 34 (29.57%) ITIL
9 28 (24.35%) Windows XP
10 24 (20.87%) MS Exchange
11 20 (17.39%) SQL
12 18 (15.65%) Microsoft Certification
13 17 (14.78%) Windows 8
14 14 (12.17%) LAN
14 14 (12.17%) WAN
14 14 (12.17%) Windows Server 2008
15 13 (11.30%) MCSE
15 13 (11.30%) Windows Server 2003
15 13 (11.30%) VMware
15 13 (11.30%) MCITP
15 13 (11.30%) Windows Vista
16 12 (10.43%) Retail
17 11 (9.57%) Incident Management
17 11 (9.57%) Exchange Server 2000
17 11 (9.57%) Problem Management
17 11 (9.57%) Firewall
17 11 (9.57%) Internet
17 11 (9.57%) Citrix
17 11 (9.57%) Cisco Certification
17 11 (9.57%) CCNA

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 4 September 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (20.87%) MS Exchange
2 11 (9.57%) Exchange Server 2000
3 8 (6.96%) Exchange Server 2007
3 8 (6.96%) Exchange Server 2010
4 7 (6.09%) SharePoint
4 7 (6.09%) Exchange Server 2003
5 3 (2.61%) WorkSite
6 1 (0.87%) IIS
Applications
1 50 (43.48%) MS Office
2 35 (30.43%) MS Excel
Business Applications
1 1 (0.87%) Dynamics CRM
Communications & Networking
1 14 (12.17%) LAN
1 14 (12.17%) WAN
2 11 (9.57%) Internet
2 11 (9.57%) Firewall
3 10 (8.70%) DNS
4 9 (7.83%) TCP/IP
5 7 (6.09%) SSL
5 7 (6.09%) VoIP
6 3 (2.61%) VPN
7 2 (1.74%) Wireless
8 1 (0.87%) IP Telephony
8 1 (0.87%) Unified Communications
8 1 (0.87%) Broadband
8 1 (0.87%) SAN
8 1 (0.87%) DHCP
8 1 (0.87%) HTTP
Database & Business Intelligence
1 10 (8.70%) SQL Server
2 7 (6.09%) SQL Server Reporting Services
2 7 (6.09%) SQL Server Integration Services
2 7 (6.09%) Relational Database
Development Applications
1 7 (6.09%) Visual Studio
General
1 12 (10.43%) Retail
2 8 (6.96%) Finance
3 7 (6.09%) Telecoms
3 7 (6.09%) German Language
4 6 (5.22%) French Language
5 5 (4.35%) Law
6 4 (3.48%) Legal
Libraries, Frameworks & Software Standards
1 7 (6.09%) .NET
2 2 (1.74%) JSP
3 1 (0.87%) ASP.NET
Miscellaneous
1 7 (6.09%) Blackberry
2 5 (4.35%) EPoS
2 5 (4.35%) Analytical Skills
3 4 (3.48%) Thin Client
3 4 (3.48%) Fat Client
4 2 (1.74%) Client/Server
5 1 (0.87%) NHS
5 1 (0.87%) iPad
5 1 (0.87%) Management Information System
Operating Systems
1 75 (65.22%) Windows
2 39 (33.91%) Windows 7
3 28 (24.35%) Windows XP
4 17 (14.78%) Windows 8
5 14 (12.17%) Windows Server 2008
6 13 (11.30%) Windows Server 2003
6 13 (11.30%) Windows Vista
7 11 (9.57%) Windows 2000 Server
8 2 (1.74%) Linux
8 2 (1.74%) Mac OS X Server
8 2 (1.74%) Windows Server 2012
8 2 (1.74%) Apple iOS
8 2 (1.74%) UNIX
9 1 (0.87%) Windows 2000
9 1 (0.87%) Mac OS
Processes & Methodologies
1 34 (29.57%) ITIL
2 11 (9.57%) Incident Management
2 11 (9.57%) Problem Management
3 8 (6.96%) System Testing
4 6 (5.22%) Service Delivery
5 3 (2.61%) Project Management
5 3 (2.61%) PRINCE2
5 3 (2.61%) ITSM
6 2 (1.74%) Time Management
6 2 (1.74%) CRM
6 2 (1.74%) ERP
6 2 (1.74%) Continuous Improvement
6 2 (1.74%) Software Deployment
6 2 (1.74%) DevOps
7 1 (0.87%) Service Management
7 1 (0.87%) Change Management
7 1 (0.87%) Information Assurance
7 1 (0.87%) Migration
7 1 (0.87%) Software Testing
7 1 (0.87%) User Acceptance Testing
Programming Languages
1 20 (17.39%) SQL
2 7 (6.09%) VB
2 7 (6.09%) VB.NET
2 7 (6.09%) VBA
2 7 (6.09%) VB6
3 1 (0.87%) C#
Qualifications
1 18 (15.65%) Microsoft Certification
2 13 (11.30%) MCSE
2 13 (11.30%) MCITP
3 11 (9.57%) CCNA
3 11 (9.57%) Cisco Certification
4 7 (6.09%) MCP
4 7 (6.09%) ITIL Foundation Certificate
5 4 (3.48%) MCSA
6 3 (2.61%) SC Cleared
6 3 (2.61%) Security Cleared
7 2 (1.74%) ACMT
7 2 (1.74%) MOS
7 2 (1.74%) ACTC
8 1 (0.87%) MCTS
8 1 (0.87%) ITIL Certification
8 1 (0.87%) DV Cleared
Quality Assurance & Compliance
1 45 (39.13%) SLA
2 2 (1.74%) JSP 440
System Software
1 48 (41.74%) Active Directory
2 10 (8.70%) VMware Infrastructure
2 10 (8.70%) Hyper-V
3 2 (1.74%) vSphere
Systems Management
1 7 (6.09%) Backup Exec
2 3 (2.61%) SCCM
2 3 (2.61%) SCSM
3 2 (1.74%) SCOM
4 1 (0.87%) Tivoli
4 1 (0.87%) Tivoli Storage Manager
Vendors
1 53 (46.09%) Microsoft
2 13 (11.30%) VMware
3 11 (9.57%) Citrix
4 10 (8.70%) Symantec
5 8 (6.96%) SonicWALL
5 8 (6.96%) Macromedia
5 8 (6.96%) HP
6 7 (6.09%) Dell
7 6 (5.22%) Adobe
8 4 (3.48%) Dell KACE
9 2 (1.74%) LANDesk
9 2 (1.74%) Trend Micro
9 2 (1.74%) Acronis
9 2 (1.74%) Apple
9 2 (1.74%) CheckPoint
9 2 (1.74%) McAfee
10 1 (0.87%) IBM
10 1 (0.87%) Remedy
10 1 (0.87%) Draytek
10 1 (0.87%) Google
Portsmouth, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £15000 - £25000.00 per annum + DOE
Posted: Yesterday
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Salary: £20000 - £25000 per annum
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