The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 367 358 391
Rank change year-on-year
-9 +33
Permanent jobs requiring a Help Desk Analyst 73 69 56
As % of all permanent IT jobs located in the South East 0.33% 0.33% 0.25%
As % of the Job Titles category 0.35% 0.34% 0.26%
Number of salaries quoted 73 63 56
Average salary £21,250 £18,500 £20,000
Average salary % change year-on-year
+14.86% -7.50%
90% offered a salary of more than £16,750 £17,050 £17,000
10% offered a salary of more than £26,800 £24,600 £25,000
UK excluding London average salary £21,250 £18,000 £20,000
% change year-on-year
+18.05% -10.00%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20812 20072 21481
As % of all permanent IT jobs located in the South East 94.58% 95.02% 95.33%
Number of salaries quoted 16304 16603 18379
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 19 September 2014.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 18 £22,625 -
Surrey +10 17 £22,500 +18.42%
Hampshire -25 16 £20,125 +11.80% 3
Buckinghamshire +14 15 £17,500 -20.45%
Kent - 4 £18,500 - 1
Berkshire -2 3 £26,500 +32.50% 3
West Sussex -22 1 £16,500 -8.33%
Middlesex - 1 £24,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 120 (75.47%) Windows
2 91 (57.23%) Active Directory
3 87 (54.72%) MS Office
4 78 (49.06%) Microsoft
5 65 (40.88%) ITIL
6 63 (39.62%) MS Excel
7 54 (33.96%) SLA
8 53 (33.33%) Windows 7
9 42 (26.42%) Windows XP
10 38 (23.90%) MS Exchange
11 33 (20.75%) Windows Server 2008
12 30 (18.87%) TCP/IP
13 26 (16.35%) Windows Server 2003
13 26 (16.35%) Blackberry
14 25 (15.72%) Citrix
15 24 (15.09%) Microsoft Certification
16 23 (14.47%) Cisco
17 22 (13.84%) Finance
18 21 (13.21%) Windows Vista
18 21 (13.21%) Exchange Server 2007
18 21 (13.21%) Exchange Server 2010
19 20 (12.58%) VMware
20 19 (11.95%) VMware Infrastructure
21 18 (11.32%) Windows 2000 Server
22 17 (10.69%) Retail
23 16 (10.06%) A+ Certification
24 15 (9.43%) VoIP
25 14 (8.81%) MCITP
26 13 (8.18%) Law
26 13 (8.18%) MCSE

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 38 (23.90%) MS Exchange
2 21 (13.21%) Exchange Server 2007
2 21 (13.21%) Exchange Server 2010
3 9 (5.66%) Exchange Server 2003
3 9 (5.66%) SharePoint
4 7 (4.40%) Exchange Server 2000
5 4 (2.52%) IBM Notes
5 4 (2.52%) Blackberry Enterprise Server
6 1 (0.63%) Exchange Server 2013
Applications
1 87 (54.72%) MS Office
2 63 (39.62%) MS Excel
3 5 (3.14%) MS PowerPoint
4 2 (1.26%) QuarkXPress
Communications & Networking
1 30 (18.87%) TCP/IP
2 15 (9.43%) VoIP
3 12 (7.55%) DHCP
4 11 (6.92%) DNS
5 10 (6.29%) Firewall
5 10 (6.29%) Wireless
6 7 (4.40%) SSL
7 6 (3.77%) Cisco IPT
8 5 (3.14%) IP Telephony
8 5 (3.14%) SAN
8 5 (3.14%) Internet
8 5 (3.14%) VPN
9 3 (1.89%) Ethernet
9 3 (1.89%) LAN
10 2 (1.26%) PBX
10 2 (1.26%) ADSL
11 1 (0.63%) Broadband
Database & Business Intelligence
1 4 (2.52%) Data Warehouse
2 2 (1.26%) SQL Server 2005
2 2 (1.26%) SQL Server 2008
2 2 (1.26%) SQL Server
3 1 (0.63%) MS Access
Development Applications
1 4 (2.52%) Team Foundation Server
General
1 22 (13.84%) Finance
2 17 (10.69%) Retail
3 13 (8.18%) Law
4 5 (3.14%) Legal
4 5 (3.14%) Publishing
5 4 (2.52%) Banking
6 3 (1.89%) Telecoms
7 1 (0.63%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.63%) .NET
Miscellaneous
1 26 (16.35%) Blackberry
2 11 (6.92%) EPoS
2 11 (6.92%) Analytical Skills
3 4 (2.52%) Statistics
4 3 (1.89%) Computer Science
5 2 (1.26%) IVR
5 2 (1.26%) PDA
5 2 (1.26%) Video Conferencing
5 2 (1.26%) iPhone
5 2 (1.26%) iPad
5 2 (1.26%) User Experience
6 1 (0.63%) Wiki
Operating Systems
1 120 (75.47%) Windows
2 53 (33.33%) Windows 7
3 42 (26.42%) Windows XP
4 33 (20.75%) Windows Server 2008
5 26 (16.35%) Windows Server 2003
6 21 (13.21%) Windows Vista
7 18 (11.32%) Windows 2000 Server
8 11 (6.92%) Windows 8
9 5 (3.14%) Linux
9 5 (3.14%) Windows 2000
10 3 (1.89%) Mac OS
11 1 (0.63%) Windows Server 2012
Processes & Methodologies
1 65 (40.88%) ITIL
2 10 (6.29%) CRM
2 10 (6.29%) Problem Management
2 10 (6.29%) Software Distribution
3 6 (3.77%) Incident Management
3 6 (3.77%) Service Delivery
4 5 (3.14%) ITSM
4 5 (3.14%) Kalman Filter
5 4 (2.52%) Project Management
5 4 (2.52%) E-Commerce
5 4 (2.52%) Document Management
5 4 (2.52%) Continuous Improvement
5 4 (2.52%) Software Deployment
6 3 (1.89%) ERP
6 3 (1.89%) Migration
6 3 (1.89%) Line Management
7 2 (1.26%) People Management
7 2 (1.26%) Data Protection
7 2 (1.26%) Service Management
7 2 (1.26%) Network Monitoring
Programming Languages
1 9 (5.66%) SQL
2 5 (3.14%) PowerShell
3 2 (1.26%) C
4 1 (0.63%) VB.NET
4 1 (0.63%) PowerHouse
Qualifications
1 24 (15.09%) Microsoft Certification
2 16 (10.06%) A+ Certification
3 14 (8.81%) MCITP
4 13 (8.18%) MCSE
5 11 (6.92%) CCNA
5 11 (6.92%) Cisco Certification
6 10 (6.29%) MCP
7 9 (5.66%) ITIL Foundation Certificate
8 8 (5.03%) Security Cleared
9 6 (3.77%) SC Cleared
10 5 (3.14%) Degree
11 4 (2.52%) Network+ Certification
11 4 (2.52%) MCTS
11 4 (2.52%) DV Cleared
11 4 (2.52%) MCSA
12 3 (1.89%) HND
13 2 (1.26%) ITIL Certification
Quality Assurance & Compliance
1 54 (33.96%) SLA
2 3 (1.89%) ISO/IEC 27001
System Software
1 91 (57.23%) Active Directory
2 19 (11.95%) VMware Infrastructure
3 8 (5.03%) Hyper-V
4 7 (4.40%) vSphere
5 6 (3.77%) XenApp
6 5 (3.14%) VMware ESXi
7 1 (0.63%) Terminal Services
Systems Management
1 9 (5.66%) SCCM
2 7 (4.40%) Backup Exec
3 4 (2.52%) Systems Management Server (SMS)
4 3 (1.89%) SCOM
Vendors
1 78 (49.06%) Microsoft
2 25 (15.72%) Citrix
3 23 (14.47%) Cisco
4 20 (12.58%) VMware
5 13 (8.18%) HP
6 10 (6.29%) SAP
6 10 (6.29%) Symantec
7 8 (5.03%) SonicWALL
8 7 (4.40%) Dell
9 5 (3.14%) Apple
9 5 (3.14%) NetIQ
10 4 (2.52%) Mitel
10 4 (2.52%) Lotus
10 4 (2.52%) Avaya
11 3 (1.89%) CommVault
11 3 (1.89%) CheckPoint
11 3 (1.89%) McAfee
12 2 (1.26%) SolarWinds
12 2 (1.26%) Remedy
12 2 (1.26%) Altiris
Tunbridge Wells, Kent
1st Choice Computer Appointments Ltd
Salary: From £16,000 to £22,000 per annum circa £20k + 25 days holiday , pensi
Posted: Yesterday
Farnborough, Hampshire
Coal IT Services
Salary: From £25,000 to £30,000 per annum
Posted: 3 days ago
Wokingham, Berkshire
CV Screen Ltd
Salary: £20k - 24k per year + benefits
Posted: 4 days ago
Ascot, Berkshire
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Salary: £20k - 24k per year + benefits
Posted: 6 days ago
Abingdon, Oxfordshire
CV Screen Ltd
Salary: £20k - 24k per year + benefits
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Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £17000 - £19500 per annum + pension, BUPA, bonus
Posted: 6 days ago