The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 387 384 365
Rank change year-on-year
-3 -19
Permanent jobs requiring a Help Desk Analyst 54 86 73
As % of all permanent IT jobs located in the South East 0.26% 0.38% 0.33%
As % of the Job Titles category 0.27% 0.40% 0.35%
Number of salaries quoted 52 81 70
Average salary £22,500 £22,000 £19,000
Average salary % change year-on-year
+2.27% +15.78%
90% offered a salary of more than £17,500 £17,800 £16,000
10% offered a salary of more than £25,000 £26,900 £25,000
UK excluding London average salary £20,875 £20,500 £19,000
% change year-on-year
+1.82% +7.89%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19713 21727 21070
As % of all permanent IT jobs located in the South East 94.98% 95.00% 95.00%
Number of salaries quoted 16217 17415 17392
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent +16 14 £19,000 -5.00%
Hampshire +2 12 £22,500 +11.11% 1
Buckinghamshire -2 12 £20,750 +15.27% 1
Surrey -13 6 £21,000 -6.66%
West Sussex - 6 £22,500 -
Berkshire -10 4 £23,750 +7.95% 3
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 28 July 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 88 (67.18%) Windows
2 63 (48.09%) Microsoft
3 60 (45.80%) Active Directory
3 60 (45.80%) MS Office
4 52 (39.69%) SLA
5 48 (36.64%) Windows 7
6 44 (33.59%) MS Excel
7 39 (29.77%) Windows XP
8 33 (25.19%) ITIL
9 29 (22.14%) MS Exchange
10 23 (17.56%) Windows Server 2008
11 22 (16.79%) Windows 8
12 21 (16.03%) Microsoft Certification
12 21 (16.03%) Windows Server 2003
13 20 (15.27%) SQL
14 19 (14.50%) Citrix
15 18 (13.74%) MCSE
15 18 (13.74%) Windows Vista
16 17 (12.98%) VMware
16 17 (12.98%) Firewall
16 17 (12.98%) TCP/IP
17 16 (12.21%) MCITP
18 15 (11.45%) HP
18 15 (11.45%) Internet
18 15 (11.45%) LAN
18 15 (11.45%) WAN
18 15 (11.45%) Hyper-V
19 14 (10.69%) Windows 2000 Server
19 14 (10.69%) Cisco Certification
19 14 (10.69%) Symantec

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 28 July 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (22.14%) MS Exchange
2 14 (10.69%) Exchange Server 2000
3 13 (9.92%) Exchange Server 2007
3 13 (9.92%) SharePoint
3 13 (9.92%) Exchange Server 2010
4 12 (9.16%) Exchange Server 2003
5 6 (4.58%) WorkSite
6 1 (0.76%) IIS
Applications
1 60 (45.80%) MS Office
2 44 (33.59%) MS Excel
Business Applications
1 1 (0.76%) Dynamics CRM
Communications & Networking
1 17 (12.98%) Firewall
1 17 (12.98%) TCP/IP
2 15 (11.45%) Internet
2 15 (11.45%) LAN
2 15 (11.45%) WAN
3 14 (10.69%) DNS
4 12 (9.16%) SSL
5 6 (4.58%) VoIP
6 5 (3.82%) VPN
7 1 (0.76%) IP Telephony
7 1 (0.76%) DHCP
7 1 (0.76%) PBX
7 1 (0.76%) SAN
Database & Business Intelligence
1 8 (6.11%) SQL Server
2 7 (5.34%) Relational Database
2 7 (5.34%) SQL Server Integration Services
2 7 (5.34%) SQL Server Reporting Services
Development Applications
1 7 (5.34%) Visual Studio
General
1 10 (7.63%) Finance
1 10 (7.63%) Retail
2 8 (6.11%) Law
3 6 (4.58%) Telecoms
4 4 (3.05%) Legal
5 3 (2.29%) French Language
5 3 (2.29%) German Language
6 2 (1.53%) Advertising
Libraries, Frameworks & Software Standards
1 7 (5.34%) .NET
2 2 (1.53%) JSP
3 1 (0.76%) ASP.NET
3 1 (0.76%) CSS
3 1 (0.76%) HTML
Miscellaneous
1 12 (9.16%) Blackberry
2 5 (3.82%) Fat Client
2 5 (3.82%) Thin Client
3 4 (3.05%) Analytical Skills
4 3 (2.29%) EPoS
5 2 (1.53%) Client/Server
5 2 (1.53%) Mobile Computing
6 1 (0.76%) iPad
6 1 (0.76%) Management Information System
6 1 (0.76%) Mathematics
Operating Systems
1 88 (67.18%) Windows
2 48 (36.64%) Windows 7
3 39 (29.77%) Windows XP
4 23 (17.56%) Windows Server 2008
5 22 (16.79%) Windows 8
6 21 (16.03%) Windows Server 2003
7 18 (13.74%) Windows Vista
8 14 (10.69%) Windows 2000 Server
9 3 (2.29%) Windows Server 2012
9 3 (2.29%) Linux
9 3 (2.29%) Windows 2000
9 3 (2.29%) UNIX
10 1 (0.76%) Mac OS
10 1 (0.76%) Apple iOS
10 1 (0.76%) Mac OS X Server
10 1 (0.76%) zOS
Processes & Methodologies
1 33 (25.19%) ITIL
2 14 (10.69%) Problem Management
3 12 (9.16%) Incident Management
4 8 (6.11%) System Testing
5 7 (5.34%) Service Delivery
6 3 (2.29%) PRINCE2
7 2 (1.53%) CRM
7 2 (1.53%) ITSM
7 2 (1.53%) Software Deployment
7 2 (1.53%) DevOps
7 2 (1.53%) Continuous Improvement
8 1 (0.76%) Information Assurance
8 1 (0.76%) Kalman Filter
8 1 (0.76%) Line Management
8 1 (0.76%) Change Management
8 1 (0.76%) Service Management
8 1 (0.76%) Migration
8 1 (0.76%) User Acceptance Testing
8 1 (0.76%) Security Testing
8 1 (0.76%) Software Testing
Programming Languages
1 20 (15.27%) SQL
2 7 (5.34%) VB6
2 7 (5.34%) VB
2 7 (5.34%) VB.NET
2 7 (5.34%) VBA
3 1 (0.76%) C#
Qualifications
1 21 (16.03%) Microsoft Certification
2 18 (13.74%) MCSE
3 16 (12.21%) MCITP
4 14 (10.69%) Cisco Certification
4 14 (10.69%) CCNA
5 9 (6.87%) MCP
6 8 (6.11%) ITIL Foundation Certificate
7 5 (3.82%) Security Cleared
7 5 (3.82%) SC Cleared
8 4 (3.05%) MCSA
9 3 (2.29%) DV Cleared
10 2 (1.53%) MOS
11 1 (0.76%) ACMT
11 1 (0.76%) Network+ Certification
11 1 (0.76%) Degree
11 1 (0.76%) ACTC
11 1 (0.76%) MCTS
11 1 (0.76%) A+ Certification
11 1 (0.76%) ITIL Certification
Quality Assurance & Compliance
1 52 (39.69%) SLA
2 2 (1.53%) JSP 440
System Software
1 60 (45.80%) Active Directory
2 15 (11.45%) Hyper-V
3 14 (10.69%) VMware Infrastructure
4 2 (1.53%) vSphere
5 1 (0.76%) Terminal Services
Systems Management
1 12 (9.16%) Backup Exec
2 3 (2.29%) SCSM
3 2 (1.53%) SCCM
4 1 (0.76%) SCOM
4 1 (0.76%) Tivoli
4 1 (0.76%) Tivoli Storage Manager
Vendors
1 63 (48.09%) Microsoft
2 19 (14.50%) Citrix
3 17 (12.98%) VMware
4 15 (11.45%) HP
5 14 (10.69%) Symantec
6 13 (9.92%) SonicWALL
7 12 (9.16%) Dell
8 8 (6.11%) Macromedia
9 5 (3.82%) Adobe
10 4 (3.05%) Dell KACE
11 1 (0.76%) Draytek
11 1 (0.76%) LANDesk
11 1 (0.76%) Remedy
11 1 (0.76%) McAfee
11 1 (0.76%) CheckPoint
11 1 (0.76%) Salesforce.com
11 1 (0.76%) IBM
11 1 (0.76%) Apple
Brighton, East Sussex
Oscar Associates (UK) Ltd
Salary: £20000 - £26000 per annum
Posted: 4 days ago
Buckinghamshire
Haybrook IT Resourcing Ltd
Salary: Up to £35,000 per annum plus Bonus, Health Care Scheme & Contributory
Posted: 5 days ago
Reading, Berkshire
Viewdata Recruitment
Posted: 6 days ago
Reading
Hays IT - Uk Posting account
Salary: £19000.00 - £25000.00 per annum + Depending on experience
Posted: 11 days ago
Hungerford
Bluetownonline Ltd
Salary: £22k - 25k per year
Posted: 14 days ago
Waterlooville
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Salary: £20000 - £25000 per annum + benefits
Posted: 19 days ago