The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 394 390 377
Rank change year-on-year
-4 -13
Permanent jobs requiring a Help Desk Analyst 70 67 66
As % of all permanent IT jobs located in the South East 0.36% 0.33% 0.33%
As % of the Job Titles category 0.38% 0.34% 0.34%
Number of salaries quoted 66 65 62
Average salary £21,000 £21,500 £21,250
Average salary % change year-on-year
-2.32% +1.17%
90% offered a salary of more than £18,500 £19,000 £18,500
10% offered a salary of more than £26,000 £30,000 £23,500
UK excluding London average salary £21,000 £21,000 £20,500
% change year-on-year
- +2.43%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 5 February 2016.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -10 22 £24,750 +15.11% 1
East Sussex +20 19 £18,500 -9.75% 2
Oxfordshire - 8 £22,500 - 3
Berkshire +6 7 £21,500 -10.41% 1
Kent +10 5 £22,500 -10.00% 1
Buckinghamshire -12 5 £22,000 +15.78%
Hampshire +11 2 £22,900 +3.50%
West Sussex -7 1 £17,500 -7.89%
Middlesex - 1 £30,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 84 (57.53%) Windows
2 83 (56.85%) Microsoft
3 66 (45.21%) MS Excel
4 63 (43.15%) Active Directory
5 48 (32.88%) MS Office
6 47 (32.19%) Windows 7
7 29 (19.86%) Windows 8
8 28 (19.18%) Windows Server
9 27 (18.49%) ITIL
10 26 (17.81%) Office 365
11 25 (17.12%) Windows XP
12 24 (16.44%) MS Exchange
13 22 (15.07%) SQL
14 15 (10.27%) Windows Server 2008
15 14 (9.59%) Analytical Skills
15 14 (9.59%) Citrix
15 14 (9.59%) Microsoft Certification
15 14 (9.59%) TCP/IP
16 11 (7.53%) Android
16 11 (7.53%) Apple iOS
16 11 (7.53%) Windows Server 2012
16 11 (7.53%) Firewall
16 11 (7.53%) VMware
16 11 (7.53%) SLA
17 10 (6.85%) Service Delivery
17 10 (6.85%) Disaster Recovery
17 10 (6.85%) Driving Licence
18 9 (6.16%) Coaching
18 9 (6.16%) Validation
18 9 (6.16%) A+ Certification

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (16.44%) MS Exchange
2 9 (6.16%) SharePoint
3 4 (2.74%) Blackberry Enterprise Server
3 4 (2.74%) Exchange Server 2010
4 3 (2.05%) Exchange Server 2003
4 3 (2.05%) Exchange Server 2007
4 3 (2.05%) SAS
4 3 (2.05%) SharePoint 2010
5 2 (1.37%) Lync
6 1 (0.68%) Exchange Server 2013
Applications
1 66 (45.21%) MS Excel
2 48 (32.88%) MS Office
3 1 (0.68%) MS PowerPoint
Business Applications
1 1 (0.68%) Dynamics CRM
1 1 (0.68%) SAP Oil and Gas
Cloud Services
1 26 (17.81%) Office 365
2 3 (2.05%) Dropbox
3 1 (0.68%) SaaS
Communications & Networking
1 14 (9.59%) TCP/IP
2 11 (7.53%) Firewall
3 9 (6.16%) Extranet
4 8 (5.48%) LAN
4 8 (5.48%) VPN
4 8 (5.48%) WAN
5 7 (4.79%) DNS
6 6 (4.11%) VoIP
7 5 (3.42%) Wireless
8 4 (2.74%) Broadband
8 4 (2.74%) Internet
8 4 (2.74%) Unified Communications
9 3 (2.05%) DHCP
10 2 (1.37%) HTTP
10 2 (1.37%) Wi-Fi
11 1 (0.68%) ADSL
11 1 (0.68%) Cisco ASA
11 1 (0.68%) FWSM
11 1 (0.68%) SMTP
Database & Business Intelligence
1 3 (2.05%) SQL Server
2 1 (0.68%) Relational Database
Development Applications
1 1 (0.68%) JIRA
General
1 7 (4.79%) Retail
2 5 (3.42%) Manufacturing
3 4 (2.74%) German Language
3 4 (2.74%) Telecoms
4 3 (2.05%) Automotive
4 3 (2.05%) Pharmaceutical
5 1 (0.68%) Electronics
5 1 (0.68%) Finance
5 1 (0.68%) French Language
5 1 (0.68%) Marketing
5 1 (0.68%) Polish Language
Libraries, Frameworks & Software Standards
1 1 (0.68%) CSS
1 1 (0.68%) HTML
1 1 (0.68%) Web Services
Miscellaneous
1 14 (9.59%) Analytical Skills
2 10 (6.85%) Driving Licence
3 7 (4.79%) Blackberry
4 5 (3.42%) Computer Science
4 5 (3.42%) Visualisation
5 3 (2.05%) EPoS
6 2 (1.37%) Contactless
7 1 (0.68%) Chip and PIN
7 1 (0.68%) Data Centre
7 1 (0.68%) Fat Client
7 1 (0.68%) NHS
7 1 (0.68%) Statistics
7 1 (0.68%) Thin Client
7 1 (0.68%) Video Conferencing
Operating Systems
1 84 (57.53%) Windows
2 47 (32.19%) Windows 7
3 29 (19.86%) Windows 8
4 28 (19.18%) Windows Server
5 25 (17.12%) Windows XP
6 15 (10.27%) Windows Server 2008
7 11 (7.53%) Android
7 11 (7.53%) Apple iOS
7 11 (7.53%) Windows Server 2012
8 7 (4.79%) Windows Server 2003
9 6 (4.11%) Linux
10 5 (3.42%) Windows 10
11 3 (2.05%) Windows Vista
12 2 (1.37%) Unix
13 1 (0.68%) Windows 2000
Processes & Methodologies
1 27 (18.49%) ITIL
2 10 (6.85%) Disaster Recovery
2 10 (6.85%) Service Delivery
3 9 (6.16%) Coaching
3 9 (6.16%) Validation
4 8 (5.48%) Mentoring
4 8 (5.48%) Project Management
4 8 (5.48%) Time Management
5 7 (4.79%) Ticket Management
6 5 (3.42%) ITSM
7 3 (2.05%) Analytics
7 3 (2.05%) Business Intelligence
7 3 (2.05%) CRM
7 3 (2.05%) Data Analysis
7 3 (2.05%) Information Security
7 3 (2.05%) Knowledge Management
7 3 (2.05%) OO
7 3 (2.05%) Quality Management
7 3 (2.05%) Root Cause Analysis
7 3 (2.05%) Service Management
Programming Languages
1 22 (15.07%) SQL
2 6 (4.11%) PowerShell
2 6 (4.11%) VB
3 1 (0.68%) C
Qualifications
1 14 (9.59%) Microsoft Certification
2 9 (6.16%) A+ Certification
3 7 (4.79%) ITIL Certification
3 7 (4.79%) Security Cleared
4 5 (3.42%) CCNA
4 5 (3.42%) Cisco Certification
4 5 (3.42%) MCSE
5 4 (2.74%) Degree
5 4 (2.74%) MCTS
5 4 (2.74%) SC Cleared
6 3 (2.05%) MCITP
6 3 (2.05%) MCP
7 2 (1.37%) ITIL Foundation Certificate
7 2 (1.37%) MCSA
8 1 (0.68%) HNC
8 1 (0.68%) MOS
8 1 (0.68%) Network+ Certification
Quality Assurance & Compliance
1 11 (7.53%) SLA
2 1 (0.68%) QA
System Software
1 63 (43.15%) Active Directory
2 8 (5.48%) Terminal Services
3 5 (3.42%) ISA Server
4 4 (2.74%) VMware Infrastructure
4 4 (2.74%) vSphere
5 1 (0.68%) Firmware
5 1 (0.68%) Hyper-V
5 1 (0.68%) XenApp
Systems Management
1 2 (1.37%) SCOM
2 1 (0.68%) Microsoft Data Protection Manager
2 1 (0.68%) SCCM
Vendors
1 83 (56.85%) Microsoft
2 14 (9.59%) Citrix
3 11 (7.53%) VMware
4 3 (2.05%) Cisco
4 3 (2.05%) Cognos
4 3 (2.05%) Google
4 3 (2.05%) Remedy
4 3 (2.05%) Tableau
4 3 (2.05%) ThinPrint
5 2 (1.37%) CheckPoint
6 1 (0.68%) Acronis
6 1 (0.68%) Avaya
6 1 (0.68%) F5
6 1 (0.68%) HP
6 1 (0.68%) IBM
6 1 (0.68%) Juniper
6 1 (0.68%) McAfee
6 1 (0.68%) Palo Alto
6 1 (0.68%) SAP
6 1 (0.68%) Symantec
East Sussex
ARC IT Recruitment Ltd
Salary: £21000 Per Annum
Posted: 2 days ago
Hastings, East Sussex
ARC IT Recruitment Ltd
Salary: £15000 - £22000 Per Annum
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + Training + Career progression
Posted: 3 days ago
Surrey
Coal IT Services
Salary: From £22,000 to £27,000 per annum + Shift Allowance + Benefits
Posted: 3 days ago
Newbury, Berkshire
People Source Consulting
Salary: £20000 - £30000 per annum + 21% shift bonus + benefits
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 6 days ago