The statistics below represent IT jobs advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 October 2016 with a comparison to same period over 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 338 420 380
Rank change year-on-year
+82 -40
Permanent jobs requiring a Help Desk Analyst 79 61 99
As % of all permanent IT jobs located in the South East 0.46% 0.29% 0.45%
As % of the Job Titles category 0.47% 0.30% 0.47%
Number of salaries quoted 69 59 98
Median salary £22,500 £22,000 £21,250
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £19,000 £20,000 £17,500
10% offered a salary of more than £32,500 £26,500 £26,000
UK excluding London median salary £21,500 £20,875 £21,500
% change year-on-year
+2.99% -2.90%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16695 20295 21092
As % of all permanent IT jobs located in the South East 96.93% 96.65% 96.73%
Number of salaries quoted 13977 17025 16464
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 1 October 2016.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 1 October 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +33 26 £24,000 +15.66%
Oxfordshire +10 14 £23,000 +4.54%
Buckinghamshire +19 13 £19,000 -24.75% 1
West Sussex +21 12 £22,500 +7.14%
Hampshire +15 10 £21,500 +7.50%
Berkshire +26 2 £21,500 -20.37%
Kent +5 2 £20,750 -1.19% 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 1 October 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 123 (74.10%) Windows
2 93 (56.02%) Microsoft
3 81 (48.80%) Active Directory
4 66 (39.76%) Windows 7
5 61 (36.75%) MS Excel
6 60 (36.14%) MS Office
7 55 (33.13%) Windows Server
8 48 (28.92%) SLA
9 40 (24.10%) TCP/IP
10 39 (23.49%) MS Exchange
11 38 (22.89%) DNS
11 38 (22.89%) Firewall
12 34 (20.48%) Windows Server 2008
13 33 (19.88%) Windows 8
14 29 (17.47%) Windows XP
15 27 (16.27%) SharePoint
15 27 (16.27%) ITIL
16 24 (14.46%) Exchange Server 2010
17 23 (13.86%) Symantec
17 23 (13.86%) Blackberry
18 22 (13.25%) Backup Exec
19 21 (12.65%) VMware
19 21 (12.65%) HP
19 21 (12.65%) Hyper-V
19 21 (12.65%) VMware Infrastructure
19 21 (12.65%) Windows 10
20 20 (12.05%) Office 365
20 20 (12.05%) Windows Vista
20 20 (12.05%) Dell
21 19 (11.45%) Exchange Server 2007

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (23.49%) MS Exchange
2 27 (16.27%) SharePoint
3 24 (14.46%) Exchange Server 2010
4 19 (11.45%) Exchange Server 2007
5 13 (7.83%) Exchange Server 2003
6 9 (5.42%) Exchange Server 2013
7 3 (1.81%) Blackberry Enterprise Server
7 3 (1.81%) IBM Notes
7 3 (1.81%) Skype for Business
8 2 (1.20%) Exchange Server 2000
Applications
1 61 (36.75%) MS Excel
2 60 (36.14%) MS Office
3 2 (1.20%) MS PowerPoint
3 2 (1.20%) MS Visio
Business Applications
1 1 (0.60%) SAP Oil and Gas
Cloud Services
1 20 (12.05%) Office 365
2 9 (5.42%) Amazon AWS
3 8 (4.82%) Cloud Computing
4 7 (4.22%) Microsoft Azure
Communications & Networking
1 40 (24.10%) TCP/IP
2 38 (22.89%) DNS
2 38 (22.89%) Firewall
3 18 (10.84%) SSL
4 17 (10.24%) DHCP
5 12 (7.23%) VoIP
6 6 (3.61%) VPN
7 4 (2.41%) Remote Desktop
8 3 (1.81%) Internet
8 3 (1.81%) LAN
8 3 (1.81%) WAN
9 2 (1.20%) Cisco Nexus
9 2 (1.20%) Skype
10 1 (0.60%) Cisco ASA
10 1 (0.60%) Cisco IPT
10 1 (0.60%) FTP
10 1 (0.60%) FWSM
10 1 (0.60%) IP Telephony
10 1 (0.60%) SAN
Database & Business Intelligence
1 7 (4.22%) SQL Server
2 2 (1.20%) MySQL
Development Applications
1 1 (0.60%) JIRA
General
1 8 (4.82%) Finance
2 7 (4.22%) Retail
3 3 (1.81%) Automotive
4 2 (1.20%) Marketing
4 2 (1.20%) Telecoms
5 1 (0.60%) Back Office
5 1 (0.60%) Banking
5 1 (0.60%) Electronics
5 1 (0.60%) Manufacturing
Libraries, Frameworks & Software Standards
1 9 (5.42%) Web Services
2 2 (1.20%) EDI
Miscellaneous
1 23 (13.86%) Blackberry
2 13 (7.83%) Computer Science
3 5 (3.01%) Analytical Skills
4 4 (2.41%) Data Centre
4 4 (2.41%) Enterprise Software
4 4 (2.41%) EPoS
4 4 (2.41%) iPad
5 3 (1.81%) Fat Client
5 3 (1.81%) Hybrid Cloud
5 3 (1.81%) Thin Client
6 2 (1.20%) iPhone
6 2 (1.20%) Smartphone
7 1 (0.60%) Statistics
7 1 (0.60%) User Experience
Operating Systems
1 123 (74.10%) Windows
2 66 (39.76%) Windows 7
3 55 (33.13%) Windows Server
4 34 (20.48%) Windows Server 2008
5 33 (19.88%) Windows 8
6 29 (17.47%) Windows XP
7 21 (12.65%) Windows 10
8 20 (12.05%) Windows Vista
9 15 (9.04%) Windows Server 2003
10 13 (7.83%) Windows Server 2012
11 12 (7.23%) Linux
12 8 (4.82%) Mac OS X
13 2 (1.20%) Apple iOS
13 2 (1.20%) Red Hat Enterprise Linux
13 2 (1.20%) Unix
13 2 (1.20%) Windows 2000 Server
14 1 (0.60%) Android
Processes & Methodologies
1 27 (16.27%) ITIL
2 10 (6.02%) Service Delivery
3 6 (3.61%) Change Management
3 6 (3.61%) Logistics
3 6 (3.61%) Problem Management
4 4 (2.41%) Continuous Improvement
4 4 (2.41%) Mentoring
4 4 (2.41%) Project Management
4 4 (2.41%) Software Audit
4 4 (2.41%) Supplier Management
4 4 (2.41%) Ticket Management
4 4 (2.41%) Time Management
5 3 (1.81%) Incident Management
5 3 (1.81%) Kalman Filter
5 3 (1.81%) Multi-Factor Authentication
5 3 (1.81%) Network Management
5 3 (1.81%) Two-Factor Authentication
5 3 (1.81%) Web Development
5 3 (1.81%) Web Filtering
6 2 (1.20%) ITIL V3
Programming Languages
1 11 (6.63%) SQL
2 3 (1.81%) Java
2 3 (1.81%) VB
3 1 (0.60%) C
3 1 (0.60%) PowerShell
Qualifications
1 16 (9.64%) Degree
2 10 (6.02%) HND
3 6 (3.61%) Security Cleared
4 5 (3.01%) Microsoft Certification
5 3 (1.81%) CCNA
5 3 (1.81%) Cisco Certification
5 3 (1.81%) MCSE
6 2 (1.20%) ITIL Certification
6 2 (1.20%) ITIL Foundation Certificate
6 2 (1.20%) MCITP
6 2 (1.20%) SC Cleared
7 1 (0.60%) MCSA
7 1 (0.60%) MOS
7 1 (0.60%) Network+ Certification
Quality Assurance & Compliance
1 48 (28.92%) SLA
System Software
1 81 (48.80%) Active Directory
2 21 (12.65%) Hyper-V
2 21 (12.65%) VMware Infrastructure
3 6 (3.61%) XenApp
4 3 (1.81%) Citrix Presentation Server
5 2 (1.20%) Terminal Services
5 2 (1.20%) XenDesktop
6 1 (0.60%) Firmware
6 1 (0.60%) VMware ESXi
6 1 (0.60%) vSphere
Systems Management
1 22 (13.25%) Backup Exec
2 4 (2.41%) Norton AntiVirus
3 3 (1.81%) SCCM
Vendors
1 93 (56.02%) Microsoft
2 23 (13.86%) Symantec
3 21 (12.65%) HP
3 21 (12.65%) VMware
4 20 (12.05%) Dell
5 18 (10.84%) SonicWALL
6 12 (7.23%) Citrix
7 7 (4.22%) Apple
8 4 (2.41%) Cisco
8 4 (2.41%) Micro Focus
8 4 (2.41%) Novell
9 3 (1.81%) Avaya
9 3 (1.81%) IBM
9 3 (1.81%) Mitel
10 2 (1.20%) Fortinet
10 2 (1.20%) Red Hat
10 2 (1.20%) ServiceNow
11 1 (0.60%) CheckPoint
11 1 (0.60%) Juniper
11 1 (0.60%) SAP
Rochester, Kent
Greywood Associates Limited
Salary: £22000 - £28000 per annum + bens
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £20,000 per annum + bonuses + benefits
Posted: 2 days ago
Brighton
Bluetown Online LTD
Posted: 23 days ago