The statistics below represent IT jobs advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 334 385 382
Rank change year-on-year
+51 -3
Permanent jobs requiring a Help Desk Analyst 84 86 107
As % of all permanent IT jobs located in the South East 0.46% 0.40% 0.46%
As % of the Job Titles category 0.48% 0.42% 0.47%
Number of salaries quoted 75 81 97
Median salary £22,500 £22,500 £22,000
Median salary % change year-on-year
- +2.27%
90% offered a salary of more than £20,000 £17,500 £19,200
10% offered a salary of more than £30,000 £28,000 £27,500
UK excluding London median salary £21,500 £21,000 £22,000
% change year-on-year
+2.38% -4.54%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17610 20668 22617
As % of all permanent IT jobs located in the South East 96.92% 97.14% 96.51%
Number of salaries quoted 14989 16827 18277
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 25 June 2016.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +41 27 £25,500 +15.90% 3
Hampshire +16 19 £24,500 - 1
Oxfordshire -7 14 £23,750 -1.04%
Buckinghamshire +34 10 £20,000 -
Kent 0 6 £24,563 +29.27%
Berkshire +13 4 £22,000 +18.91%
East Sussex - 3 £27,500 -
West Sussex -17 1 £21,500 - 3
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 June 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 114 (68.26%) Windows
2 100 (59.88%) Microsoft
3 78 (46.71%) Active Directory
4 66 (39.52%) MS Excel
5 62 (37.13%) MS Office
6 58 (34.73%) Windows 7
7 42 (25.15%) MS Exchange
8 39 (23.35%) Windows Server
8 39 (23.35%) Windows 8
9 38 (22.75%) SLA
10 35 (20.96%) TCP/IP
11 34 (20.36%) Windows XP
12 32 (19.16%) DNS
13 31 (18.56%) Microsoft Certification
14 30 (17.96%) Office 365
15 26 (15.57%) Firewall
16 24 (14.37%) ITIL
17 23 (13.77%) Cisco Certification
17 23 (13.77%) CCNA
18 20 (11.98%) DHCP
19 19 (11.38%) Citrix
19 19 (11.38%) Windows Server 2008
20 17 (10.18%) Windows 10
21 16 (9.58%) Exchange Server 2010
21 16 (9.58%) MCSE
22 15 (8.98%) Windows Server 2012
22 15 (8.98%) Hyper-V
22 15 (8.98%) Degree
23 14 (8.38%) MCSA
23 14 (8.38%) Linux

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (25.15%) MS Exchange
2 16 (9.58%) Exchange Server 2010
3 13 (7.78%) Exchange Server 2007
4 12 (7.19%) SharePoint
5 8 (4.79%) Exchange Server 2013
5 8 (4.79%) Skype for Business
6 7 (4.19%) Exchange Server 2000
7 6 (3.59%) Exchange Server 2003
8 3 (1.80%) IBM Notes
Applications
1 66 (39.52%) MS Excel
2 62 (37.13%) MS Office
3 6 (3.59%) MS PowerPoint
Business Applications
1 3 (1.80%) SAP Oil and Gas
Cloud Services
1 30 (17.96%) Office 365
2 4 (2.40%) Amazon AWS
2 4 (2.40%) Cloud Computing
3 3 (1.80%) SaaS
4 2 (1.20%) Dropbox
Communications & Networking
1 35 (20.96%) TCP/IP
2 32 (19.16%) DNS
3 26 (15.57%) Firewall
4 20 (11.98%) DHCP
5 11 (6.59%) Extranet
5 11 (6.59%) LAN
5 11 (6.59%) WAN
6 10 (5.99%) VoIP
7 9 (5.39%) VPN
8 8 (4.79%) Cisco ASA
8 8 (4.79%) FWSM
8 8 (4.79%) Internet
9 6 (3.59%) SSL
10 4 (2.40%) Remote Desktop
11 2 (1.20%) ADSL
11 2 (1.20%) SMTP
11 2 (1.20%) Wireless
12 1 (0.60%) IP Telephony
12 1 (0.60%) SAN
12 1 (0.60%) Wi-Fi
Database & Business Intelligence
1 3 (1.80%) SQL Server
2 2 (1.20%) MySQL
3 1 (0.60%) Data Mining
Development Applications
1 3 (1.80%) JIRA
General
1 14 (8.38%) Telecoms
2 8 (4.79%) Retail
3 6 (3.59%) Manufacturing
4 4 (2.40%) Finance
5 3 (1.80%) Automotive
5 3 (1.80%) Electronics
5 3 (1.80%) Marketing
6 2 (1.20%) German Language
7 1 (0.60%) Back Office
7 1 (0.60%) Polish Language
Libraries, Frameworks & Software Standards
1 5 (2.99%) Web Services
2 2 (1.20%) EDI
3 1 (0.60%) CSS
3 1 (0.60%) HTML
Miscellaneous
1 9 (5.39%) Analytical Skills
2 7 (4.19%) Computer Science
3 6 (3.59%) Blackberry
3 6 (3.59%) EPoS
4 4 (2.40%) Data Centre
4 4 (2.40%) iPad
5 3 (1.80%) Fat Client
5 3 (1.80%) Hybrid Cloud
5 3 (1.80%) Thin Client
6 2 (1.20%) Smartphone
6 2 (1.20%) Video Conferencing
7 1 (0.60%) Chip and PIN
7 1 (0.60%) Contactless
Operating Systems
1 114 (68.26%) Windows
2 58 (34.73%) Windows 7
3 39 (23.35%) Windows 8
3 39 (23.35%) Windows Server
4 34 (20.36%) Windows XP
5 19 (11.38%) Windows Server 2008
6 17 (10.18%) Windows 10
7 15 (8.98%) Windows Server 2012
8 14 (8.38%) Linux
9 9 (5.39%) Windows Vista
10 7 (4.19%) Android
10 7 (4.19%) Apple iOS
10 7 (4.19%) Unix
10 7 (4.19%) Windows 2000 Server
11 6 (3.59%) Windows Server 2003
12 2 (1.20%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (14.37%) ITIL
2 11 (6.59%) Coaching
2 11 (6.59%) Problem Management
3 9 (5.39%) ITIL V3
4 8 (4.79%) Mentoring
4 8 (4.79%) Network Monitoring
5 7 (4.19%) Time Management
6 6 (3.59%) Project Planning
6 6 (3.59%) Validation
7 5 (2.99%) ITSM
8 4 (2.40%) Kalman Filter
8 4 (2.40%) Project Management
8 4 (2.40%) Service Delivery
8 4 (2.40%) Web Filtering
9 3 (1.80%) Continuous Improvement
9 3 (1.80%) Digital Marketing
9 3 (1.80%) Incident Management
9 3 (1.80%) Network Management
9 3 (1.80%) Ticket Management
9 3 (1.80%) Web Development
Programming Languages
1 11 (6.59%) SQL
2 8 (4.79%) C
3 3 (1.80%) Java
3 3 (1.80%) VB
4 1 (0.60%) PowerShell
Qualifications
1 31 (18.56%) Microsoft Certification
2 23 (13.77%) CCNA
2 23 (13.77%) Cisco Certification
3 16 (9.58%) MCSE
4 15 (8.98%) Degree
5 14 (8.38%) MCSA
6 8 (4.79%) MCITP
6 8 (4.79%) MOS
6 8 (4.79%) Network+ Certification
7 6 (3.59%) MCP
8 5 (2.99%) Security Cleared
9 4 (2.40%) HND
10 3 (1.80%) ITIL Certification
11 2 (1.20%) ITIL Foundation Certificate
11 2 (1.20%) SC Cleared
12 1 (0.60%) A+ Certification
Quality Assurance & Compliance
1 38 (22.75%) SLA
System Software
1 78 (46.71%) Active Directory
2 15 (8.98%) Hyper-V
3 10 (5.99%) XenApp
4 8 (4.79%) Firmware
5 7 (4.19%) VMware Infrastructure
6 6 (3.59%) Citrix Presentation Server
6 6 (3.59%) XenDesktop
7 1 (0.60%) VMware ESXi
7 1 (0.60%) vSphere
Systems Management
1 10 (5.99%) Backup Exec
2 7 (4.19%) SCCM
3 5 (2.99%) Nagios
4 4 (2.40%) Norton AntiVirus
Vendors
1 100 (59.88%) Microsoft
2 19 (11.38%) Citrix
3 14 (8.38%) HP
4 12 (7.19%) VMware
5 11 (6.59%) Cisco
6 10 (5.99%) Symantec
7 8 (4.79%) CheckPoint
7 8 (4.79%) Extreme Networks
7 8 (4.79%) F5
7 8 (4.79%) Juniper
7 8 (4.79%) Palo Alto
7 8 (4.79%) SolarWinds
8 6 (3.59%) Dell
8 6 (3.59%) SonicWALL
9 5 (2.99%) Sophos
9 5 (2.99%) Veeam
9 5 (2.99%) WatchGuard
10 3 (1.80%) IBM
10 3 (1.80%) SAP
11 2 (1.20%) Red Hat
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Salary: Competitive + Benefits
Posted: 20 hours ago
Crawley, West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum + Bonus + Excellent Benefits
Posted: Yesterday
Godalming, Surrey
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Salary: £24000 per annum + excellent benefits
Posted: 4 days ago
Gatwick, West Sussex
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Salary: £22500 per annum + Benefits
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Guildford, Surrey
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Salary: £28000 per annum + full IT training
Posted: 4 days ago
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Salary: Up to £22,500 per annum + benefits including fantastic pension scheme
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Posted: 3 days ago