The statistics below represent IT jobs advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 335 395 381
Rank change year-on-year
+60 -14
Permanent jobs requiring a Help Desk Analyst 70 83 91
As % of all permanent IT jobs located in the South East 0.43% 0.38% 0.41%
As % of the Job Titles category 0.45% 0.39% 0.42%
Number of salaries quoted 58 78 85
Median salary £21,875 £21,500 £21,500
Median salary % change year-on-year
+1.74% -
90% offered a salary of more than £18,850 £18,000 £18,500
10% offered a salary of more than £27,650 £25,775 £25,050
UK excluding London median salary £21,000 £21,000 £21,000
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
15632 21105 21521
As % of all permanent IT jobs located in the South East 96.85% 97.02% 96.92%
Number of salaries quoted 13034 17814 17136
Median salary £44,000 £43,000 £40,000
Median salary % change year-on-year
+2.32% +7.50%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 3 December 2016.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +14 22 £22,500 -10.00% 5
Hampshire +18 14 £20,250 +1.25% 2
Oxfordshire +27 9 £28,750 +29.21%
Buckinghamshire +17 9 £18,500 +2.77%
Berkshire +33 6 £21,500 -4.44% 3
Kent +11 4 £21,750 +3.57%
East Sussex - 4 £23,000 -
West Sussex +14 1 £28,000 +36.58%
Middlesex - 1 £20,500 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 3 December 2016, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 112 (70.89%) Windows
2 101 (63.92%) Microsoft
3 76 (48.10%) Active Directory
4 72 (45.57%) MS Office
5 58 (36.71%) MS Excel
5 58 (36.71%) Windows 7
6 48 (30.38%) Windows Server
7 42 (26.58%) SLA
8 32 (20.25%) Windows 8
8 32 (20.25%) ITIL
8 32 (20.25%) Firewall
9 31 (19.62%) MS Exchange
10 29 (18.35%) Windows Server 2008
11 28 (17.72%) DNS
12 27 (17.09%) TCP/IP
12 27 (17.09%) SharePoint
13 26 (16.46%) Windows XP
14 22 (13.92%) Windows 10
15 21 (13.29%) Blackberry
16 20 (12.66%) VMware
16 20 (12.66%) VMware Infrastructure
17 19 (12.03%) Hyper-V
17 19 (12.03%) Exchange Server 2010
18 18 (11.39%) Office 365
18 18 (11.39%) Degree
18 18 (11.39%) Symantec
19 17 (10.76%) HP
19 17 (10.76%) Dell
19 17 (10.76%) VoIP
19 17 (10.76%) Exchange Server 2007

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (19.62%) MS Exchange
2 27 (17.09%) SharePoint
3 19 (12.03%) Exchange Server 2010
4 17 (10.76%) Exchange Server 2007
5 10 (6.33%) Exchange Server 2003
6 7 (4.43%) Exchange Server 2013
7 4 (2.53%) Skype for Business
8 3 (1.90%) Blackberry Enterprise Server
9 1 (0.63%) IBM Notes
Applications
1 72 (45.57%) MS Office
2 58 (36.71%) MS Excel
3 3 (1.90%) MS Visio
Cloud Services
1 18 (11.39%) Office 365
2 10 (6.33%) Amazon AWS
3 9 (5.70%) Cloud Computing
4 7 (4.43%) Microsoft Azure
Communications & Networking
1 32 (20.25%) Firewall
2 28 (17.72%) DNS
3 27 (17.09%) TCP/IP
4 17 (10.76%) VoIP
5 15 (9.49%) SSL
6 11 (6.96%) DHCP
7 5 (3.16%) Internet
8 4 (2.53%) Skype
9 3 (1.90%) Remote Desktop
9 3 (1.90%) SMTP
10 2 (1.27%) Cisco Nexus
10 2 (1.27%) VPN
11 1 (0.63%) Cisco IPT
11 1 (0.63%) FTP
11 1 (0.63%) IP Telephony
11 1 (0.63%) LAN
11 1 (0.63%) SAN
11 1 (0.63%) WAN
Database & Business Intelligence
1 7 (4.43%) SQL Server
2 2 (1.27%) MySQL
3 1 (0.63%) Relational Database
General
1 12 (7.59%) Finance
2 5 (3.16%) Retail
3 1 (0.63%) Automotive
3 1 (0.63%) Back Office
3 1 (0.63%) Banking
3 1 (0.63%) Marketing
Libraries, Frameworks & Software Standards
1 10 (6.33%) Web Services
Miscellaneous
1 21 (13.29%) Blackberry
2 12 (7.59%) Computer Science
3 7 (4.43%) Chip and PIN
4 4 (2.53%) Enterprise Software
5 2 (1.27%) Data Centre
5 2 (1.27%) EPoS
5 2 (1.27%) iPhone
5 2 (1.27%) Management Information System
5 2 (1.27%) User Experience
5 2 (1.27%) Virtual Team
6 1 (0.63%) Analytical Skills
6 1 (0.63%) Fat Client
6 1 (0.63%) Hybrid Cloud
6 1 (0.63%) iPad
6 1 (0.63%) Statistics
6 1 (0.63%) Thin Client
6 1 (0.63%) Video Conferencing
Operating Systems
1 112 (70.89%) Windows
2 58 (36.71%) Windows 7
3 48 (30.38%) Windows Server
4 32 (20.25%) Windows 8
5 29 (18.35%) Windows Server 2008
6 26 (16.46%) Windows XP
7 22 (13.92%) Windows 10
8 16 (10.13%) Windows Vista
9 12 (7.59%) Windows Server 2003
9 12 (7.59%) Windows Server 2012
10 11 (6.96%) Mac OS X
11 10 (6.33%) Linux
12 5 (3.16%) Apple iOS
13 2 (1.27%) Red Hat Enterprise Linux
14 1 (0.63%) Android
14 1 (0.63%) Unix
Processes & Methodologies
1 32 (20.25%) ITIL
2 9 (5.70%) Service Delivery
3 7 (4.43%) CAD
4 6 (3.80%) CRM
5 5 (3.16%) Change Management
5 5 (3.16%) Customer-Centric Approach
5 5 (3.16%) ITSM
5 5 (3.16%) Logistics
5 5 (3.16%) Software Audit
6 4 (2.53%) Incident Management
6 4 (2.53%) Mentoring
6 4 (2.53%) Mobile Device Management
6 4 (2.53%) Supplier Management
6 4 (2.53%) Time Management
7 3 (1.90%) Line Management
8 2 (1.27%) Continuous Improvement
8 2 (1.27%) Continuous Improvement Process
8 2 (1.27%) Project Management
8 2 (1.27%) Ticket Management
9 1 (0.63%) Escalation Management
Programming Languages
1 9 (5.70%) SQL
2 7 (4.43%) C
3 1 (0.63%) Java
3 1 (0.63%) PowerShell
3 1 (0.63%) VB
Qualifications
1 18 (11.39%) Degree
2 11 (6.96%) HND
3 4 (2.53%) Security Cleared
4 2 (1.27%) GNVQ
4 2 (1.27%) ITIL Foundation Certificate
5 1 (0.63%) HNC
5 1 (0.63%) ITIL Certification
5 1 (0.63%) Microsoft Certification
5 1 (0.63%) SC Cleared
Quality Assurance & Compliance
1 42 (26.58%) SLA
System Software
1 76 (48.10%) Active Directory
2 20 (12.66%) VMware Infrastructure
3 19 (12.03%) Hyper-V
4 3 (1.90%) IMail Server
5 2 (1.27%) Terminal Services
6 1 (0.63%) Citrix Presentation Server
6 1 (0.63%) VMware ESXi
6 1 (0.63%) vSphere
6 1 (0.63%) XenApp
Systems Management
1 17 (10.76%) Backup Exec
2 1 (0.63%) Norton AntiVirus
2 1 (0.63%) SCCM
Vendors
1 101 (63.92%) Microsoft
2 20 (12.66%) VMware
3 18 (11.39%) Symantec
4 17 (10.76%) Dell
4 17 (10.76%) HP
5 15 (9.49%) SonicWALL
6 11 (6.96%) Cisco
7 7 (4.43%) Apple
7 7 (4.43%) Polycom
7 7 (4.43%) RedPrairie
7 7 (4.43%) SAP
8 6 (3.80%) Citrix
9 4 (2.53%) Micro Focus
9 4 (2.53%) Novell
10 3 (1.90%) Avaya
10 3 (1.90%) LANDesk
10 3 (1.90%) Mitel
10 3 (1.90%) Remedy
10 3 (1.90%) Splunk
11 2 (1.27%) Bomgar
Hampshire
Ashdown IT
Salary: £22000 per annum + progession
Posted: 2 days ago
Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + Training
Posted: 2 days ago
Redhill, Surrey
TLP Consultancy Ltd.
Salary: £22500 - £27500 per annum + Excellent Benefits
Posted: 2 days ago
Guildford, Surrey
Ashdown IT
Salary: £19000 - £23000 per annum + FULL training
Posted: 5 days ago
Leatherhead, Surrey
Sanderson
Posted: 5 days ago
Godalming, Surrey
Ashdown IT
Salary: £20000 per annum + FULL MS training
Posted: 5 days ago
Havant, Hampshire
Jobsite Resourcing Team
Salary: Competitive Salary plus Generous Benefits
Posted: 5 days ago
Newbury, Berkshire
People Source Consulting
Salary: £20000 - £25000 per annum + 20% Shift Bonus + Benefits
Posted: 3 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 16 days ago