The statistics below represent IT jobs advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / South East
Rank 344 365 398
Rank change year-on-year
+21 +33
Permanent jobs requiring a Help Desk Analyst 50 75 73
As % of all permanent IT jobs located in the South East 0.34% 0.39% 0.35%
As % of the Job Titles category 0.35% 0.40% 0.36%
Number of salaries quoted 50 71 71
Median salary £22,500 £21,250 £21,500
Median salary % change year-on-year
+5.88% -1.16%
90% offered a salary of more than £17,000 £18,500 £19,000
10% offered a salary of more than £26,050 £26,000 £28,800
UK excluding London median salary £21,000 £21,000 £21,500
% change year-on-year
- -2.32%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14342 18573 20199
As % of all permanent IT jobs located in the South East 96.72% 96.67% 97.21%
Number of salaries quoted 11892 15979 16516
Median salary £43,000 £44,500 £41,500
Median salary % change year-on-year
-3.37% +7.22%
90% offered a salary of more than £25,186 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 24 February 2017.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +42 16 £23,250 +1.08% 1
Hampshire +37 12 £20,250 -10.00% 1
Berkshire +37 10 £22,500 +4.65%
Buckinghamshire +21 7 £17,000 -22.72%
Kent +15 3 £21,750 +1.16%
Oxfordshire +12 1 £35,000 +52.17% 1
East Sussex -21 1 £25,500 +37.83%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 24 February 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 86 (68.25%) Microsoft
2 75 (59.52%) Windows
3 65 (51.59%) MS Office
4 46 (36.51%) Active Directory
5 39 (30.95%) MS Excel
6 38 (30.16%) ITIL
7 34 (26.98%) SLA
7 34 (26.98%) Windows 7
8 30 (23.81%) Windows 8
9 26 (20.63%) Windows Server
10 21 (16.67%) Office 365
11 19 (15.08%) Finance
12 18 (14.29%) Degree
12 18 (14.29%) SAP
13 16 (12.70%) Windows 10
14 15 (11.90%) Cisco
15 14 (11.11%) HND
15 14 (11.11%) Windows XP
15 14 (11.11%) Windows Server 2008
16 13 (10.32%) SQL
16 13 (10.32%) Computer Science
17 12 (9.52%) Polycom
17 12 (9.52%) Linux
17 12 (9.52%) VoIP
17 12 (9.52%) C
17 12 (9.52%) Firewall
17 12 (9.52%) CAD
17 12 (9.52%) Chip and PIN
17 12 (9.52%) RedPrairie
18 11 (8.73%) ITSM

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (8.73%) MS Exchange
2 7 (5.56%) SharePoint
3 6 (4.76%) Exchange Server 2007
3 6 (4.76%) Exchange Server 2010
3 6 (4.76%) Exchange Server 2013
4 4 (3.17%) Skype for Business
Applications
1 65 (51.59%) MS Office
2 39 (30.95%) MS Excel
3 2 (1.59%) MS Visio
4 1 (0.79%) MS PowerPoint
Business Applications
1 6 (4.76%) SAP Oil and Gas
Cloud Services
1 21 (16.67%) Office 365
2 5 (3.97%) Microsoft Azure
3 3 (2.38%) Amazon AWS
3 3 (2.38%) Cloud Computing
4 1 (0.79%) SaaS
Communications & Networking
1 12 (9.52%) Firewall
1 12 (9.52%) VoIP
2 11 (8.73%) DNS
3 7 (5.56%) TCP/IP
4 6 (4.76%) Internet
5 5 (3.97%) SSL
6 4 (3.17%) DHCP
6 4 (3.17%) LAN
6 4 (3.17%) Skype
7 3 (2.38%) SMTP
7 3 (2.38%) WAN
8 2 (1.59%) Cisco Nexus
8 2 (1.59%) VPN
Database & Business Intelligence
1 7 (5.56%) SQL Server
2 2 (1.59%) Relational Database
Development Applications
1 7 (5.56%) JIRA
General
1 19 (15.08%) Finance
2 7 (5.56%) Manufacturing
2 7 (5.56%) Telecoms
3 6 (4.76%) Electronics
3 6 (4.76%) Marketing
4 1 (0.79%) Aerospace
4 1 (0.79%) Banking
4 1 (0.79%) French Language
4 1 (0.79%) German Language
4 1 (0.79%) Law
Libraries, Frameworks & Software Standards
1 3 (2.38%) Web Services
Miscellaneous
1 13 (10.32%) Computer Science
2 12 (9.52%) Chip and PIN
3 6 (4.76%) Blackberry
4 2 (1.59%) Enterprise Software
4 2 (1.59%) Management Information System
4 2 (1.59%) Virtual Team
5 1 (0.79%) AS400
5 1 (0.79%) EPoS
5 1 (0.79%) Fat Client
5 1 (0.79%) Thin Client
5 1 (0.79%) User Experience
5 1 (0.79%) Video Conferencing
Operating Systems
1 75 (59.52%) Windows
2 34 (26.98%) Windows 7
3 30 (23.81%) Windows 8
4 26 (20.63%) Windows Server
5 16 (12.70%) Windows 10
6 14 (11.11%) Windows Server 2008
6 14 (11.11%) Windows XP
7 12 (9.52%) Linux
8 9 (7.14%) Windows Server 2012
9 6 (4.76%) Unix
10 5 (3.97%) Windows Vista
11 4 (3.17%) Apple iOS
11 4 (3.17%) Mac OS X
Processes & Methodologies
1 38 (30.16%) ITIL
2 12 (9.52%) CAD
3 11 (8.73%) ITSM
4 7 (5.56%) Project Management
5 6 (4.76%) Business Intelligence
5 6 (4.76%) CRM
5 6 (4.76%) Digital Marketing
5 6 (4.76%) Programme Management
6 5 (3.97%) Change Management
6 5 (3.97%) Customer-Centric Approach
6 5 (3.97%) Logistics
6 5 (3.97%) Service Delivery
6 5 (3.97%) Software Audit
7 4 (3.17%) Incident Management
7 4 (3.17%) Mobile Device Management
7 4 (3.17%) Problem Management
8 3 (2.38%) Time Management
9 2 (1.59%) Line Management
9 2 (1.59%) Root Cause Analysis
9 2 (1.59%) Service Management
Programming Languages
1 13 (10.32%) SQL
2 12 (9.52%) C
Qualifications
1 18 (14.29%) Degree
2 14 (11.11%) HND
3 7 (5.56%) GNVQ
4 3 (2.38%) Microsoft Certification
5 1 (0.79%) HNC
5 1 (0.79%) SC Cleared
5 1 (0.79%) Security Cleared
Quality Assurance & Compliance
1 34 (26.98%) SLA
System Software
1 46 (36.51%) Active Directory
2 7 (5.56%) Hyper-V
2 7 (5.56%) VMware Infrastructure
3 3 (2.38%) IMail Server
Systems Management
1 6 (4.76%) Backup Exec
Vendors
1 86 (68.25%) Microsoft
2 18 (14.29%) SAP
3 15 (11.90%) Cisco
4 12 (9.52%) Polycom
4 12 (9.52%) RedPrairie
5 7 (5.56%) Dell
5 7 (5.56%) HP
5 7 (5.56%) VMware
6 6 (4.76%) Symantec
7 5 (3.97%) SonicWALL
8 4 (3.17%) LANDesk
8 4 (3.17%) Remedy
9 3 (2.38%) Mitel
9 3 (2.38%) ServiceNow
9 3 (2.38%) Splunk
10 2 (1.59%) Avaya
10 2 (1.59%) Bomgar
10 2 (1.59%) Fortinet
11 1 (0.79%) Apple
11 1 (0.79%) Citrix
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: 3 days ago
Didcot, Oxfordshire
Diamond Light Source
Salary: £25,247 - £29,702 (Discretionary range to £34,157)
Posted: 11 days ago
Fareham
Spectrum IT
Salary: £24000 - £28000 per annum
Posted: 8 days ago