The table below looks at the statistics for the Help Desk Analyst role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Analyst in their job title over the 3 months to 28 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 380 391 369
Rank change year-on-year
+11 -22
Permanent jobs requiring a Help Desk Analyst 67 71 75
As % of all permanent IT jobs located in the South East 0.32% 0.30% 0.34%
As % of the Job Titles category 0.34% 0.32% 0.35%
Number of salaries quoted 66 62 73
Average salary £21,750 £21,500 £21,500
Average salary % change year-on-year
+1.16% -
90% offered a salary of more than £17,500 £17,500 £16,000
10% offered a salary of more than £26,650 £27,500 £27,500
UK excluding London average salary £20,500 £20,000 £20,500
% change year-on-year
+2.50% -2.43%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19850 22279 21260
As % of all permanent IT jobs located in the South East 95.27% 94.82% 95.05%
Number of salaries quoted 16075 18103 17609
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £63,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Salary Trend in the South East

Help Desk Analyst
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Analyst across the South East region over the 3 months to 28 May 2015.

Help Desk Analyst Salary Histogram in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 28 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kent +32 27 £19,500 -9.30% 1
Surrey +34 19 £21,750 +8.75%
West Sussex +6 7 £23,500 +11.90%
Hampshire -6 5 £24,000 +23.07% 2
Berkshire 0 4 £18,500 -20.43%
Buckinghamshire -20 3 £19,000 -13.63%
Oxfordshire - 2 £28,000 -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 28 May 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title.

1 82 (70.09%) Windows
2 56 (47.86%) Active Directory
3 52 (44.44%) Microsoft
3 52 (44.44%) MS Office
4 46 (39.32%) Windows 7
5 41 (35.04%) MS Excel
5 41 (35.04%) SLA
6 40 (34.19%) Windows XP
7 28 (23.93%) MS Exchange
8 26 (22.22%) Citrix
9 25 (21.37%) Windows Server 2008
10 23 (19.66%) Windows Server 2003
10 23 (19.66%) ITIL
11 22 (18.80%) Windows 8
12 21 (17.95%) Firewall
13 20 (17.09%) Microsoft Certification
14 19 (16.24%) TCP/IP
15 18 (15.38%) MCSE
16 16 (13.68%) Internet
17 15 (12.82%) HP
17 15 (12.82%) Windows Vista
17 15 (12.82%) Hyper-V
18 14 (11.97%) VMware Infrastructure
18 14 (11.97%) MCITP
18 14 (11.97%) Law
18 14 (11.97%) VMware
18 14 (11.97%) Symantec
18 14 (11.97%) Blackberry
18 14 (11.97%) LAN
18 14 (11.97%) WAN

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 28 May 2015, IT jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (23.93%) MS Exchange
2 13 (11.11%) SharePoint
2 13 (11.11%) Exchange Server 2000
3 12 (10.26%) Exchange Server 2010
3 12 (10.26%) Exchange Server 2007
3 12 (10.26%) Exchange Server 2003
4 10 (8.55%) WorkSite
5 2 (1.71%) Blackberry Enterprise Server
6 1 (0.85%) IIS
Applications
1 52 (44.44%) MS Office
2 41 (35.04%) MS Excel
3 2 (1.71%) MS PowerPoint
Business Applications
1 1 (0.85%) Dynamics CRM
Communications & Networking
1 21 (17.95%) Firewall
2 19 (16.24%) TCP/IP
3 16 (13.68%) Internet
4 14 (11.97%) LAN
4 14 (11.97%) WAN
5 12 (10.26%) DNS
5 12 (10.26%) SSL
6 6 (5.13%) VPN
7 5 (4.27%) VoIP
8 1 (0.85%) Extranet
8 1 (0.85%) SAN
8 1 (0.85%) PBX
8 1 (0.85%) VLAN
Database & Business Intelligence
1 2 (1.71%) SQL Server
2 1 (0.85%) Relational Database
2 1 (0.85%) SQL Server Integration Services
2 1 (0.85%) SQL Server Reporting Services
Development Applications
1 1 (0.85%) Visual Studio
General
1 14 (11.97%) Law
2 12 (10.26%) Finance
3 4 (3.42%) Telecoms
3 4 (3.42%) Legal
4 3 (2.56%) Advertising
5 1 (0.85%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.85%) HTML
1 1 (0.85%) .NET
1 1 (0.85%) ASP.NET
1 1 (0.85%) CSS
1 1 (0.85%) JSP
Miscellaneous
1 14 (11.97%) Blackberry
2 4 (3.42%) Fat Client
2 4 (3.42%) Thin Client
3 3 (2.56%) Mobile Computing
3 3 (2.56%) Analytical Skills
4 1 (0.85%) Client/Server
4 1 (0.85%) Statistics
4 1 (0.85%) Mathematics
4 1 (0.85%) Computer Science
4 1 (0.85%) Management Information System
Operating Systems
1 82 (70.09%) Windows
2 46 (39.32%) Windows 7
3 40 (34.19%) Windows XP
4 25 (21.37%) Windows Server 2008
5 23 (19.66%) Windows Server 2003
6 22 (18.80%) Windows 8
7 15 (12.82%) Windows Vista
8 13 (11.11%) Windows 2000 Server
9 4 (3.42%) Linux
10 3 (2.56%) Windows 2000
10 3 (2.56%) UNIX
11 2 (1.71%) Windows Server 2012
12 1 (0.85%) zOS
Processes & Methodologies
1 23 (19.66%) ITIL
2 13 (11.11%) Incident Management
2 13 (11.11%) Problem Management
3 7 (5.98%) System Testing
3 7 (5.98%) Service Delivery
4 5 (4.27%) Line Management
5 3 (2.56%) PRINCE2
6 2 (1.71%) ITSM
6 2 (1.71%) Document Management
6 2 (1.71%) CRM
6 2 (1.71%) DevOps
6 2 (1.71%) Kalman Filter
6 2 (1.71%) Continuous Improvement
7 1 (0.85%) Software Deployment
7 1 (0.85%) ERP
7 1 (0.85%) User Acceptance Testing
7 1 (0.85%) Migration
7 1 (0.85%) Disaster Recovery
7 1 (0.85%) Service Management
Programming Languages
1 11 (9.40%) SQL
2 1 (0.85%) C#
2 1 (0.85%) VB
2 1 (0.85%) VB.NET
2 1 (0.85%) VBA
2 1 (0.85%) VB6
Qualifications
1 20 (17.09%) Microsoft Certification
2 18 (15.38%) MCSE
3 14 (11.97%) MCITP
4 13 (11.11%) Cisco Certification
4 13 (11.11%) CCNA
5 8 (6.84%) ITIL Foundation Certificate
5 8 (6.84%) MCP
6 4 (3.42%) SC Cleared
6 4 (3.42%) Security Cleared
7 3 (2.56%) MCSA
7 3 (2.56%) DV Cleared
7 3 (2.56%) Degree
8 2 (1.71%) MOS
9 1 (0.85%) A+ Certification
9 1 (0.85%) HND
9 1 (0.85%) MCTS
9 1 (0.85%) Network+ Certification
Quality Assurance & Compliance
1 41 (35.04%) SLA
2 1 (0.85%) JSP 440
System Software
1 56 (47.86%) Active Directory
2 15 (12.82%) Hyper-V
3 14 (11.97%) VMware Infrastructure
4 1 (0.85%) Terminal Services
Systems Management
1 12 (10.26%) Backup Exec
2 3 (2.56%) SCSM
3 2 (1.71%) SCCM
4 1 (0.85%) Tivoli
4 1 (0.85%) Tivoli Storage Manager
4 1 (0.85%) SCOM
Vendors
1 52 (44.44%) Microsoft
2 26 (22.22%) Citrix
3 15 (12.82%) HP
4 14 (11.97%) VMware
4 14 (11.97%) Symantec
5 12 (10.26%) SonicWALL
5 12 (10.26%) Dell
6 7 (5.98%) Macromedia
7 3 (2.56%) Dell KACE
7 3 (2.56%) Adobe
8 2 (1.71%) LANDesk
8 2 (1.71%) Remedy
9 1 (0.85%) McAfee
9 1 (0.85%) CheckPoint
9 1 (0.85%) Salesforce.com
9 1 (0.85%) Cisco
9 1 (0.85%) IBM
Forest Row, East Sussex
Vadis People
Salary: £20000 - £25000 per annum
Posted: Yesterday
Bordon, Hampshire
Experis Ltd
Salary: £23000.00 - £25000.00 per annum + benefits
Posted: Yesterday
Waterlooville, Hampshire
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago
Kent
Coal IT Services
Salary: From £15,000 to £25,000 per annum + Benefits
Posted: 6 days ago