The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 2 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Jun 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 79 93 82
Rank change year-on-year
+14 -11
Permanent jobs requiring a Help Desk Support 14 7 10
As % of all permanent IT jobs located in Kent 1.42% 0.61% 0.86%
As % of the Job Titles category 1.48% 0.63% 0.90%
Number of salaries quoted 14 7 10
Average salary £25,000 £17,500 £27,000
Average salary % change year-on-year
+42.85% -35.18%
UK excluding London average salary £22,000 £22,250 £21,500
% change year-on-year
-1.12% +3.48%
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
947 1120 1106
As % of all permanent IT jobs located in Kent 96.04% 96.80% 94.69%
Number of salaries quoted 857 965 943
Average salary £36,500 £42,500 £40,000
Average salary % change year-on-year
-14.11% +6.25%
90% offered a salary of more than £24,500 £25,000 £27,000
10% offered a salary of more than £55,000 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Kent

Help Desk Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Kent region.

Help Desk Support Salary Trend in Kent

Help Desk Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the Kent region over the 3 months to 2 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford - 4 £19,000 -
Maidstone - 1 £22,000 -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Kent

For the 6 months to 2 June 2015, IT jobs across the Kent region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 25 (100.00%) Windows
2 24 (96.00%) MS Office
3 20 (80.00%) Active Directory
4 16 (64.00%) Windows 8
5 15 (60.00%) MS Exchange
5 15 (60.00%) Microsoft
6 14 (56.00%) SLA
7 13 (52.00%) CCNA
7 13 (52.00%) Cisco Certification
7 13 (52.00%) Microsoft Certification
7 13 (52.00%) MCSE
7 13 (52.00%) Problem Management
7 13 (52.00%) Windows 2000 Server
7 13 (52.00%) MCITP
7 13 (52.00%) Exchange Server 2000
8 4 (16.00%) Windows 7
8 4 (16.00%) Internet
9 3 (12.00%) Finance
9 3 (12.00%) Advertising
9 3 (12.00%) MS Excel
9 3 (12.00%) Windows XP
9 3 (12.00%) Mobile Computing
10 2 (8.00%) VMware Infrastructure
10 2 (8.00%) VMware
11 1 (4.00%) Migration
11 1 (4.00%) Citrix
11 1 (4.00%) SQL Server
11 1 (4.00%) IIS
11 1 (4.00%) Cisco
11 1 (4.00%) Windows Vista

Help Desk Support
Top Related IT Skills in Kent by Category

For the 6 months to 2 June 2015, IT jobs across the Kent region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (60.00%) MS Exchange
2 13 (52.00%) Exchange Server 2000
3 1 (4.00%) IIS
Applications
1 24 (96.00%) MS Office
2 3 (12.00%) MS Excel
Communications & Networking
1 4 (16.00%) Internet
Database & Business Intelligence
1 1 (4.00%) SQL Server
General
1 3 (12.00%) Finance
1 3 (12.00%) Advertising
Miscellaneous
1 3 (12.00%) Mobile Computing
2 1 (4.00%) Mathematics
Operating Systems
1 25 (100.00%) Windows
2 16 (64.00%) Windows 8
3 13 (52.00%) Windows 2000 Server
4 4 (16.00%) Windows 7
5 3 (12.00%) Windows XP
6 1 (4.00%) Windows Vista
Processes & Methodologies
1 13 (52.00%) Problem Management
2 1 (4.00%) Migration
Qualifications
1 13 (52.00%) CCNA
1 13 (52.00%) Cisco Certification
1 13 (52.00%) Microsoft Certification
1 13 (52.00%) MCSE
1 13 (52.00%) MCITP
Quality Assurance & Compliance
1 14 (56.00%) SLA
System Software
1 20 (80.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
Vendors
1 15 (60.00%) Microsoft
2 2 (8.00%) VMware
3 1 (4.00%) Citrix
3 1 (4.00%) Cisco