The table below looks at the statistics for the IT Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 60 81 95
Rank change year-on-year
+21 +14
Permanent jobs requiring an IT Support 43 27 19
As % of all permanent IT jobs located in Kent 3.86% 2.62% 1.71%
As % of the Job Titles category 3.98% 2.71% 1.76%
Number of salaries quoted 41 24 17
Average salary £24,000 £25,000 £30,000
Average salary % change year-on-year
-4.00% -16.66%
90% offered a salary of more than £21,500 £21,300 £24,000
10% offered a salary of more than £35,624 £27,200 £49,000
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1080 997 1079
As % of all permanent IT jobs located in Kent 97.04% 96.89% 96.95%
Number of salaries quoted 946 907 918
Average salary £38,500 £40,000 £41,000
Average salary % change year-on-year
-3.75% -2.43%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £52,500 £55,000 £57,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Kent region.

IT Support Salary Trend in Kent

IT Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing IT Support across the Kent region over the 3 months to 14 February 2016.

IT Support Salary Histogram in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Kent region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks - 8 £23,500 -
Tunbridge Wells - 8 £22,750 -
Canterbury +9 4 £30,312 +21.24%
Dartford - 4 £23,250 - 1
West Malling - 4 £45,000 -
Maidstone +7 2 £19,500 -37.09%
Faversham - 2 £25,000 -
Chatham -11 1 - -
Westerham - 1 £29,000 -
IT Support
South East

IT Support
Top 30 Related IT Skills in Kent

For the 6 months to 14 February 2016, IT jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 54 (67.50%) Windows
2 46 (57.50%) Microsoft
3 37 (46.25%) Active Directory
4 32 (40.00%) Windows Server
4 32 (40.00%) MS Office
5 31 (38.75%) MS Exchange
6 28 (35.00%) SLA
7 23 (28.75%) MS Excel
8 20 (25.00%) VMware
9 19 (23.75%) Service Management
9 19 (23.75%) Firewall
9 19 (23.75%) ITSM
9 19 (23.75%) Windows Server 2008
9 19 (23.75%) Hyper-V
9 19 (23.75%) Windows 7
10 18 (22.50%) Office 365
11 17 (21.25%) Cisco Certification
11 17 (21.25%) Microsoft Certification
12 15 (18.75%) Windows 8
12 15 (18.75%) SQL Server
12 15 (18.75%) Cisco
13 14 (17.50%) Finance
13 14 (17.50%) SCCM
13 14 (17.50%) Exchange Server 2010
14 13 (16.25%) CCNA
14 13 (16.25%) MCSE
15 12 (15.00%) MCP
15 12 (15.00%) DNS
15 12 (15.00%) LAN
15 12 (15.00%) WAN

IT Support
Top Related IT Skills in Kent by Category

For the 6 months to 14 February 2016, IT jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (38.75%) MS Exchange
2 14 (17.50%) Exchange Server 2010
3 12 (15.00%) Exchange Server 2013
4 9 (11.25%) IIS
4 9 (11.25%) Skype for Business
5 6 (7.50%) SharePoint
6 5 (6.25%) Blackberry Enterprise Server
6 5 (6.25%) Exchange Server 2007
7 4 (5.00%) SharePoint 2010
7 4 (5.00%) SharePoint 2013
8 2 (2.50%) Exchange Server 2003
9 1 (1.25%) Exchange Server 2000
Applications
1 32 (40.00%) MS Office
2 23 (28.75%) MS Excel
Cloud Services
1 18 (22.50%) Office 365
2 4 (5.00%) SaaS
Communications & Networking
1 19 (23.75%) Firewall
2 12 (15.00%) DNS
2 12 (15.00%) LAN
2 12 (15.00%) WAN
3 11 (13.75%) Wireless
4 10 (12.50%) TCP/IP
4 10 (12.50%) VPN
5 9 (11.25%) IP Telephony
5 9 (11.25%) SAN
6 6 (7.50%) VLAN
7 5 (6.25%) iSCSI
8 4 (5.00%) DHCP
9 2 (2.50%) Remote Desktop
10 1 (1.25%) Internet
Database & Business Intelligence
1 15 (18.75%) SQL Server
2 4 (5.00%) SQL Server 2008
3 3 (3.75%) Informix
4 1 (1.25%) SQL Server 2014
Development Applications
1 4 (5.00%) Visual Studio
General
1 14 (17.50%) Finance
2 2 (2.50%) Telecoms
3 1 (1.25%) Advertising
Libraries, Frameworks & Software Standards
1 3 (3.75%) EDI
2 1 (1.25%) HTML
Miscellaneous
1 7 (8.75%) Management Information System
2 6 (7.50%) Analytical Skills
2 6 (7.50%) Driving Licence
3 5 (6.25%) Blackberry
3 5 (6.25%) iPhone
4 2 (2.50%) User Experience
5 1 (1.25%) Client/Server
5 1 (1.25%) Data Centre
5 1 (1.25%) iSeries
Operating Systems
1 54 (67.50%) Windows
2 32 (40.00%) Windows Server
3 19 (23.75%) Windows 7
3 19 (23.75%) Windows Server 2008
4 15 (18.75%) Windows 8
5 11 (13.75%) Windows Server 2012
6 10 (12.50%) Windows XP
7 6 (7.50%) Linux
8 5 (6.25%) Android
8 5 (6.25%) Unix
9 2 (2.50%) Mac OS
9 2 (2.50%) Windows Server 2003
10 1 (1.25%) Mac OS X
10 1 (1.25%) Windows 10
10 1 (1.25%) Windows 2000 Server
Processes & Methodologies
1 19 (23.75%) ITSM
1 19 (23.75%) Service Management
2 9 (11.25%) Line Management
3 8 (10.00%) ITIL
3 8 (10.00%) Service Delivery
4 7 (8.75%) Case Management
4 7 (8.75%) Workflow
5 4 (5.00%) Agile Software Development
5 4 (5.00%) Disaster Recovery
6 2 (2.50%) Kalman Filter
6 2 (2.50%) Migration
6 2 (2.50%) PRINCE2
6 2 (2.50%) Web Filtering
7 1 (1.25%) Continuous Improvement
7 1 (1.25%) Data Entry
7 1 (1.25%) Data Protection
7 1 (1.25%) Problem Management
7 1 (1.25%) Root Cause Analysis
7 1 (1.25%) SOA
7 1 (1.25%) Time Management
Programming Languages
1 8 (10.00%) SQL
2 5 (6.25%) PowerShell
Qualifications
1 17 (21.25%) Cisco Certification
1 17 (21.25%) Microsoft Certification
2 13 (16.25%) CCNA
2 13 (16.25%) MCSE
3 12 (15.00%) MCP
4 11 (13.75%) A+ Certification
5 10 (12.50%) MCITP
6 5 (6.25%) MCSA
7 4 (5.00%) Degree
8 3 (3.75%) CCENT
8 3 (3.75%) MCTS
9 2 (2.50%) CCNP
9 2 (2.50%) Network+ Certification
9 2 (2.50%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 28 (35.00%) SLA
2 8 (10.00%) ISO/IEC 27001
3 1 (1.25%) QA
System Software
1 37 (46.25%) Active Directory
2 19 (23.75%) Hyper-V
3 12 (15.00%) VMware Infrastructure
4 4 (5.00%) Forefront TMG
4 4 (5.00%) ISA Server
5 3 (3.75%) Terminal Services
6 2 (2.50%) vCloud
7 1 (1.25%) VMware Workstation
7 1 (1.25%) vSphere
Systems Management
1 14 (17.50%) SCCM
2 6 (7.50%) SCOM
3 5 (6.25%) SCVMM
4 2 (2.50%) Backup Exec
4 2 (2.50%) Norton AntiVirus
5 1 (1.25%) Microsoft Data Protection Manager
Vendors
1 46 (57.50%) Microsoft
2 20 (25.00%) VMware
3 15 (18.75%) Cisco
4 8 (10.00%) Avaya
5 5 (6.25%) Citrix
5 5 (6.25%) HP
5 5 (6.25%) Nimble Storage
6 4 (5.00%) WatchGuard
7 3 (3.75%) Dell
8 2 (2.50%) SonicWALL
8 2 (2.50%) Symantec
9 1 (1.25%) Apple
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £15,000 to £25,000 per annum
Posted: 5 days ago