The table below looks at the statistics for the IT Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
IT Support
Rank 84 77 78
Rank change year-on-year
-7 +1
Permanent jobs requiring an IT Support 13 28 13
As % of all permanent IT jobs located in Kent 1.18% 2.53% 1.24%
As % of the Job Titles category 1.25% 2.58% 1.27%
Number of salaries quoted 13 22 12
Average salary £25,000 £24,750 £25,500
Average salary % change year-on-year
+1.01% -2.94%
90% offered a salary of more than £16,000 £23,700 £19,500
10% offered a salary of more than £30,000 £42,500 £26,450
UK excluding London average salary £24,000 £24,500 £23,980
% change year-on-year
-2.04% +2.16%
IT Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1040 1084 1021
As % of all permanent IT jobs located in Kent 94.63% 97.92% 97.24%
Number of salaries quoted 926 935 870
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £24,500 £24,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Kent region.

IT Support Salary Trend in Kent

IT Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing IT Support across the Kent region over the 3 months to 31 July 2015.

IT Support Salary Histogram in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Kent region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells - 4 £24,750 -
Maidstone +1 2 £30,000 -29.41%
IT Support
South East

IT Support
Top 30 Related IT Skills in Kent

For the 6 months to 31 July 2015, IT jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 32 (84.21%) Windows
2 21 (55.26%) Microsoft
3 20 (52.63%) SQL
4 18 (47.37%) MS Office
5 15 (39.47%) Active Directory
6 14 (36.84%) SLA
7 13 (34.21%) Firewall
8 12 (31.58%) SharePoint
9 11 (28.95%) MS Exchange
10 10 (26.32%) VMware
11 8 (21.05%) Windows Server 2008
11 8 (21.05%) MS Excel
12 7 (18.42%) Blackberry
12 7 (18.42%) Windows 7
13 6 (15.79%) VMware Infrastructure
13 6 (15.79%) Office 365
13 6 (15.79%) Windows Server 2012
13 6 (15.79%) Incident Management
13 6 (15.79%) Terminal Services
13 6 (15.79%) Cisco
14 5 (13.16%) HTML
14 5 (13.16%) SQL Server
14 5 (13.16%) Avaya
15 4 (10.53%) Windows Server 2003
15 4 (10.53%) Internet
15 4 (10.53%) TCP/IP
15 4 (10.53%) DNS
15 4 (10.53%) VoIP
15 4 (10.53%) Business Continuity
15 4 (10.53%) Advertising

IT Support
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2015, IT jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (31.58%) SharePoint
2 11 (28.95%) MS Exchange
3 3 (7.89%) IIS
4 2 (5.26%) SharePoint 2013
5 1 (2.63%) CMS
5 1 (2.63%) WorkSite
5 1 (2.63%) Exchange Server 2007
Applications
1 18 (47.37%) MS Office
2 8 (21.05%) MS Excel
Business Applications
1 1 (2.63%) Infor CRM
Cloud Services
1 6 (15.79%) Office 365
Communications & Networking
1 13 (34.21%) Firewall
2 4 (10.53%) VoIP
2 4 (10.53%) TCP/IP
2 4 (10.53%) DNS
2 4 (10.53%) Internet
3 3 (7.89%) DHCP
4 2 (5.26%) FTP
5 1 (2.63%) HTTP
5 1 (2.63%) Ethernet
5 1 (2.63%) 3G
5 1 (2.63%) SAN
5 1 (2.63%) Wi-Fi
5 1 (2.63%) IMAP
5 1 (2.63%) NAS
5 1 (2.63%) Broadband
Database & Business Intelligence
1 5 (13.16%) SQL Server
2 1 (2.63%) SQL Server 2008
2 1 (2.63%) SQL Server 2012
General
1 4 (10.53%) Advertising
2 3 (7.89%) French Language
2 3 (7.89%) German Language
2 3 (7.89%) Telecoms
2 3 (7.89%) Finance
3 1 (2.63%) Legal
Libraries, Frameworks & Software Standards
1 5 (13.16%) HTML
2 2 (5.26%) .NET
2 2 (5.26%) CSS
2 2 (5.26%) XML
3 1 (2.63%) Software Packaging
3 1 (2.63%) ASP.NET
Miscellaneous
1 7 (18.42%) Blackberry
2 2 (5.26%) Thin Client
2 2 (5.26%) Fat Client
3 1 (2.63%) iPhone
3 1 (2.63%) iSeries
3 1 (2.63%) iPad
3 1 (2.63%) Handset
3 1 (2.63%) Smartphone
Operating Systems
1 32 (84.21%) Windows
2 8 (21.05%) Windows Server 2008
3 7 (18.42%) Windows 7
4 6 (15.79%) Windows Server 2012
5 4 (10.53%) Apple iOS
5 4 (10.53%) Windows Server 2003
6 3 (7.89%) Mac OS X
7 2 (5.26%) Linux
7 2 (5.26%) Windows XP
8 1 (2.63%) Windows Phone
8 1 (2.63%) Windows Mobile
8 1 (2.63%) Windows Vista
8 1 (2.63%) Android
8 1 (2.63%) Windows 8
Processes & Methodologies
1 6 (15.79%) Incident Management
2 4 (10.53%) Business Continuity
3 3 (7.89%) Service Delivery
3 3 (7.89%) ITIL
3 3 (7.89%) Data Entry
3 3 (7.89%) Patch Management
4 2 (5.26%) Migration
4 2 (5.26%) Release Management
4 2 (5.26%) Test Scripting
5 1 (2.63%) Data Protection
5 1 (2.63%) User Acceptance Testing
5 1 (2.63%) CRM
5 1 (2.63%) E-Commerce
5 1 (2.63%) Business Intelligence
5 1 (2.63%) Change Management
5 1 (2.63%) Asset Management
5 1 (2.63%) Supplier Management
Programming Languages
1 20 (52.63%) SQL
2 2 (5.26%) VBA
2 2 (5.26%) Bash Shell
3 1 (2.63%) PowerShell
3 1 (2.63%) T-SQL
Qualifications
1 1 (2.63%) MCSE
1 1 (2.63%) CCNA
1 1 (2.63%) Cisco Certification
1 1 (2.63%) Microsoft Certification
1 1 (2.63%) SC Cleared
1 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 14 (36.84%) SLA
2 3 (7.89%) ISO/IEC 27001
System Software
1 15 (39.47%) Active Directory
2 6 (15.79%) Terminal Services
2 6 (15.79%) VMware Infrastructure
3 2 (5.26%) Hyper-V
3 2 (5.26%) vSphere
4 1 (2.63%) MDaemon
4 1 (2.63%) XenApp
4 1 (2.63%) Microsoft Virtual Server
4 1 (2.63%) Firmware
Systems Management
1 2 (5.26%) Backup Exec
2 1 (2.63%) SCCM
2 1 (2.63%) McAfee ePO
2 1 (2.63%) Norton AntiVirus
Vendors
1 21 (55.26%) Microsoft
2 10 (26.32%) VMware
3 6 (15.79%) Cisco
4 5 (13.16%) Avaya
5 3 (7.89%) Citrix
5 3 (7.89%) Sophos
6 2 (5.26%) McAfee
7 1 (2.63%) HP
7 1 (2.63%) Dell
7 1 (2.63%) CommVault
7 1 (2.63%) NetApp
7 1 (2.63%) Nokia
7 1 (2.63%) Apple
7 1 (2.63%) Symantec