The table below looks at the statistics for the IT Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 71 82 74
Rank change year-on-year
+11 -8
Permanent jobs requiring an IT Support 31 12 3
As % of all permanent IT jobs located in Kent 2.98% 1.10% 0.36%
As % of the Job Titles category 3.07% 1.12% 0.37%
Number of salaries quoted 27 12 3
Average salary £25,000 £26,000 £39,000
Average salary % change year-on-year
-3.84% -33.33%
90% offered a salary of more than £24,100 £24,000 £25,800
10% offered a salary of more than £46,000 £32,500 £46,000
UK excluding London average salary £24,750 £23,500 £25,000
% change year-on-year
+5.31% -6.00%
IT Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1011 1068 804
As % of all permanent IT jobs located in Kent 97.31% 97.71% 96.75%
Number of salaries quoted 850 917 710
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,750 £24,000 £26,000
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Kent region.

IT Support Salary Trend in Kent

IT Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing IT Support across the Kent region over the 3 months to 21 August 2014.

IT Support Salary Histogram in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Kent region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Westerham - 12 £24,750 -
Tunbridge Wells - 2 £42,500 - 1
Dartford -10 1 £32,500 +26.21%
Stansted - 1 - -
IT Support
South East

IT Support
Top 30 Related IT Skills in Kent

For the 6 months to 21 August 2014, IT jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 41 (91.11%) Windows
2 30 (66.67%) Windows 7
3 29 (64.44%) Active Directory
4 27 (60.00%) MS Exchange
4 27 (60.00%) Windows Server 2008
5 26 (57.78%) ITIL
6 22 (48.89%) Wireless
7 20 (44.44%) Firewall
8 13 (28.89%) MS Excel
9 12 (26.67%) Windows XP
9 12 (26.67%) Microsoft Certification
10 11 (24.44%) MS Office
10 11 (24.44%) Microsoft
10 11 (24.44%) Degree
11 10 (22.22%) MCSE
12 9 (20.00%) Windows 8
13 8 (17.78%) Windows Server 2003
14 7 (15.56%) LAN
14 7 (15.56%) WAN
15 6 (13.33%) Logistics
16 5 (11.11%) VB
16 5 (11.11%) Exchange Server 2010
17 4 (8.89%) MCP
17 4 (8.89%) HNC
17 4 (8.89%) HND
17 4 (8.89%) TCP/IP
17 4 (8.89%) VPN
17 4 (8.89%) SAN
17 4 (8.89%) Internet
17 4 (8.89%) Advertising

IT Support
Top Related IT Skills in Kent by Category

For the 6 months to 21 August 2014, IT jobs across the Kent region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 27 (60.00%) MS Exchange
2 5 (11.11%) Exchange Server 2010
3 3 (6.67%) Exchange Server 2003
3 3 (6.67%) Exchange Server 2007
4 2 (4.44%) Exchange Server 2013
4 2 (4.44%) Blackberry Enterprise Server
4 2 (4.44%) IBM Notes
4 2 (4.44%) Lotus Domino
Applications
1 13 (28.89%) MS Excel
2 11 (24.44%) MS Office
Cloud Services
1 2 (4.44%) Office 365
Communications & Networking
1 22 (48.89%) Wireless
2 20 (44.44%) Firewall
3 7 (15.56%) LAN
3 7 (15.56%) WAN
4 4 (8.89%) TCP/IP
4 4 (8.89%) VPN
4 4 (8.89%) SAN
4 4 (8.89%) Internet
5 3 (6.67%) DNS
5 3 (6.67%) DHCP
6 2 (4.44%) Intranet
7 1 (2.22%) ADSL
7 1 (2.22%) VLAN
7 1 (2.22%) iSCSI
Database & Business Intelligence
1 2 (4.44%) MySQL
Development Applications
1 1 (2.22%) Dreamweaver
General
1 4 (8.89%) Advertising
2 3 (6.67%) Law
3 1 (2.22%) Finance
3 1 (2.22%) Automotive
Libraries, Frameworks & Software Standards
1 1 (2.22%) HTML
Miscellaneous
1 3 (6.67%) Blackberry
2 2 (4.44%) AS400
2 2 (4.44%) NHS
3 1 (2.22%) FMCG
Operating Systems
1 41 (91.11%) Windows
2 30 (66.67%) Windows 7
3 27 (60.00%) Windows Server 2008
4 12 (26.67%) Windows XP
5 9 (20.00%) Windows 8
6 8 (17.78%) Windows Server 2003
7 2 (4.44%) Mac OS
7 2 (4.44%) Linux
8 1 (2.22%) Windows Mobile
8 1 (2.22%) Windows Vista
8 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 26 (57.78%) ITIL
2 6 (13.33%) Logistics
3 2 (4.44%) CRM
3 2 (4.44%) Change Management
3 2 (4.44%) Disaster Recovery
3 2 (4.44%) Business Development
4 1 (2.22%) Problem Management
4 1 (2.22%) Software Architecture
4 1 (2.22%) Network Management
4 1 (2.22%) Migration
4 1 (2.22%) E-Commerce
4 1 (2.22%) Incident Management
Programming Languages
1 5 (11.11%) VB
2 3 (6.67%) PowerShell
3 2 (4.44%) PHP
3 2 (4.44%) VBScript
4 1 (2.22%) JavaScript
4 1 (2.22%) RPG
4 1 (2.22%) SQL
4 1 (2.22%) RPG IV
Qualifications
1 12 (26.67%) Microsoft Certification
2 11 (24.44%) Degree
3 10 (22.22%) MCSE
4 4 (8.89%) MCP
4 4 (8.89%) HNC
4 4 (8.89%) HND
5 2 (4.44%) A+ Certification
5 2 (4.44%) MCITP
5 2 (4.44%) MCSA
5 2 (4.44%) CCNA
5 2 (4.44%) Cisco Certification
Quality Assurance & Compliance
1 2 (4.44%) SLA
System Software
1 29 (64.44%) Active Directory
2 1 (2.22%) VMware Infrastructure
2 1 (2.22%) Hyper-V
2 1 (2.22%) vSphere
Systems Management
1 3 (6.67%) Backup Exec
2 1 (2.22%) McAfee ePO
2 1 (2.22%) Norton AntiVirus
Vendors
1 11 (24.44%) Microsoft
2 4 (8.89%) VMware
3 3 (6.67%) Citrix
4 2 (4.44%) Lotus
4 2 (4.44%) Apple
4 2 (4.44%) Cisco
4 2 (4.44%) IBM
4 2 (4.44%) WatchGuard
4 2 (4.44%) Symantec
4 2 (4.44%) McAfee
5 1 (2.22%) Kaspersky
5 1 (2.22%) Veeam
5 1 (2.22%) GFI Software
5 1 (2.22%) Sun
5 1 (2.22%) HP
5 1 (2.22%) CheckPoint
Kent
EVAK Technologies Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 8 hours ago
Tunbridge Wells, Kent
CV Screen Ltd
Salary: Up to £25k plus benefits
Posted: Yesterday
Sittingbourne
Interquest - ITQ Financial - Tunbridge Wells
Salary: £18000 - £20000 per annum
Posted: 14 days ago
Kent
Required IT
Salary: £40,000 - £50,000 per year
Posted: 15 days ago