The table below looks at the statistics for the IT Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 197 209 257
Rank change year-on-year
+12 +48
Permanent jobs requiring an IT Support 282 261 199
As % of all permanent IT jobs located in the South East 1.29% 1.21% 0.88%
As % of the Job Titles category 1.36% 1.28% 0.92%
Number of salaries quoted 250 229 191
Average salary £26,000 £24,000 £26,500
Average salary % change year-on-year
+8.33% -9.43%
90% offered a salary of more than £20,000 £19,000 £19,900
10% offered a salary of more than £42,050 £37,500 £37,500
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20681 20449 21581
As % of all permanent IT jobs located in the South East 94.68% 94.99% 95.50%
Number of salaries quoted 16309 16863 18474
Average salary £42,000 £42,000 £40,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South East region.

IT Support Salary Trend in the South East

IT Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IT Support across the South East region over the 3 months to 21 October 2014.

IT Support Salary Histogram in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South East region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -21 67 £27,250 +13.54% 11
Berkshire 0 58 £25,000 - 12
Surrey -25 35 £27,000 +18.68% 5
Oxfordshire +11 32 £26,000 +8.33% 3
Buckinghamshire +23 27 £27,375 +10.60% 4
East Sussex +3 24 £24,000 -5.88% 4
West Sussex +12 21 £22,000 -10.20% 5
Kent +12 17 £45,000 +65.89% 1
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 21 October 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 455 (77.65%) Windows
2 263 (44.88%) Microsoft
3 260 (44.37%) Active Directory
4 200 (34.13%) MS Excel
5 188 (32.08%) Windows 7
6 180 (30.72%) MS Office
7 171 (29.18%) MS Exchange
8 155 (26.45%) Windows Server 2008
9 134 (22.87%) VMware
10 119 (20.31%) ITIL
11 115 (19.62%) Firewall
12 108 (18.43%) Microsoft Certification
13 103 (17.58%) Windows XP
14 89 (15.19%) SQL
15 85 (14.51%) VMware Infrastructure
16 79 (13.48%) Windows Server 2003
17 75 (12.80%) TCP/IP
18 73 (12.46%) MCSE
19 71 (12.12%) Citrix
20 69 (11.77%) Windows Server 2012
21 64 (10.92%) Windows 8
22 63 (10.75%) DNS
23 62 (10.58%) Cisco
23 62 (10.58%) WAN
24 60 (10.24%) Exchange Server 2010
25 59 (10.07%) VPN
26 58 (9.90%) Degree
27 57 (9.73%) LAN
28 54 (9.22%) SLA
29 51 (8.70%) SQL Server

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 21 October 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 171 (29.18%) MS Exchange
2 60 (10.24%) Exchange Server 2010
3 39 (6.66%) Exchange Server 2007
4 22 (3.75%) Exchange Server 2003
5 20 (3.41%) Lync
6 19 (3.24%) SharePoint
7 17 (2.90%) Exchange Server 2013
8 11 (1.88%) IIS
8 11 (1.88%) Blackberry Enterprise Server
9 4 (0.68%) IBM Notes
10 3 (0.51%) GroupWise
10 3 (0.51%) Tomcat
11 2 (0.34%) Apache
11 2 (0.34%) Lotus Domino
12 1 (0.17%) WebLogic
12 1 (0.17%) MS Project Server
12 1 (0.17%) Joomla!
12 1 (0.17%) Exchange Server 5.5
12 1 (0.17%) SharePoint Server
12 1 (0.17%) SharePoint 2013
Applications
1 200 (34.13%) MS Excel
2 180 (30.72%) MS Office
3 13 (2.22%) MS PowerPoint
4 6 (1.02%) MS Visio
5 3 (0.51%) AutoCAD
6 2 (0.34%) Adobe Creative Suite
6 2 (0.34%) MS Project
7 1 (0.17%) Spreadsheet
Business Applications
1 4 (0.68%) Dynamics NAV
2 2 (0.34%) Sage 200
2 2 (0.34%) ResourceLink
3 1 (0.17%) SAP Oil and Gas
3 1 (0.17%) Dynamics CRM
3 1 (0.17%) Dynamics AX
Cloud Services
1 11 (1.88%) Office 365
2 9 (1.54%) Microsoft Azure
3 7 (1.19%) SaaS
4 2 (0.34%) Cloud Computing
5 1 (0.17%) Google Apps
Communications & Networking
1 115 (19.62%) Firewall
2 75 (12.80%) TCP/IP
3 63 (10.75%) DNS
4 62 (10.58%) WAN
5 59 (10.07%) VPN
6 57 (9.73%) LAN
7 49 (8.36%) DHCP
8 44 (7.51%) Wireless
9 39 (6.66%) SAN
10 27 (4.61%) Internet
11 21 (3.58%) VoIP
12 13 (2.22%) Cisco ASA
13 12 (2.05%) VLAN
13 12 (2.05%) ADSL
14 11 (1.88%) SMTP
15 10 (1.71%) IP Telephony
16 9 (1.54%) SSL
17 8 (1.37%) Intranet
18 6 (1.02%) Cisco IOS
18 6 (1.02%) NAS
Database & Business Intelligence
1 51 (8.70%) SQL Server
2 8 (1.37%) MySQL
3 7 (1.19%) SQL Server 2012
4 5 (0.85%) SQL Server 2005
5 4 (0.68%) SQL Server 2008
5 4 (0.68%) Crystal Reports
5 4 (0.68%) MS Access
6 3 (0.51%) SQL Server Reporting Services
7 2 (0.34%) Cognos Impromptu
7 2 (0.34%) Oracle Reports
8 1 (0.17%) Relational Database
Development Applications
1 4 (0.68%) Visual Studio
2 1 (0.17%) Dreamweaver
2 1 (0.17%) Team Foundation Server
2 1 (0.17%) SQL Server Management Studio (SSMS)
General
1 33 (5.63%) Finance
2 15 (2.56%) Retail
2 15 (2.56%) Telecoms
3 10 (1.71%) Front Office
3 10 (1.71%) Back Office
4 9 (1.54%) Advertising
5 7 (1.19%) German Language
5 7 (1.19%) Italian Language
6 6 (1.02%) French Language
6 6 (1.02%) Aerospace
7 5 (0.85%) Law
7 5 (0.85%) Marketing
8 4 (0.68%) Russian Language
8 4 (0.68%) Spanish Language
8 4 (0.68%) Swedish Language
8 4 (0.68%) Dutch Language
9 3 (0.51%) Manufacturing
10 2 (0.34%) Local Government
10 2 (0.34%) Electronics
11 1 (0.17%) Automotive
Libraries, Frameworks & Software Standards
1 11 (1.88%) HTML
2 6 (1.02%) CSS
3 4 (0.68%) COM
4 3 (0.51%) JSP
4 3 (0.51%) XML
5 2 (0.34%) Hibernate
5 2 (0.34%) .NET
5 2 (0.34%) J2EE
6 1 (0.17%) Middleware
6 1 (0.17%) ODBC
6 1 (0.17%) JSON
6 1 (0.17%) Application Packaging
Miscellaneous
1 25 (4.27%) Management Information System
2 24 (4.10%) Blackberry
3 22 (3.75%) EPoS
3 22 (3.75%) Thin Client
3 22 (3.75%) Fat Client
3 22 (3.75%) Computer Science
4 12 (2.05%) Analytical Skills
5 8 (1.37%) Video Conferencing
6 7 (1.19%) User Experience
7 6 (1.02%) PDA
7 6 (1.02%) iPhone
8 4 (0.68%) iPad
9 2 (0.34%) Enterprise Software
9 2 (0.34%) PKI
9 2 (0.34%) Mathematics
9 2 (0.34%) AS400
10 1 (0.17%) Smartcard
10 1 (0.17%) NHS
10 1 (0.17%) DTV
10 1 (0.17%) Clustering
Operating Systems
1 455 (77.65%) Windows
2 188 (32.08%) Windows 7
3 155 (26.45%) Windows Server 2008
4 103 (17.58%) Windows XP
5 79 (13.48%) Windows Server 2003
6 69 (11.77%) Windows Server 2012
7 64 (10.92%) Windows 8
8 41 (7.00%) Linux
9 40 (6.83%) Windows Vista
10 20 (3.41%) Mac OS X
11 15 (2.56%) Android
12 11 (1.88%) Ubuntu
13 10 (1.71%) Red Hat Enterprise Linux
14 8 (1.37%) CentOS
15 7 (1.19%) Debian
16 6 (1.02%) Mac OS
16 6 (1.02%) SUSE
17 5 (0.85%) Windows 2000 Server
18 4 (0.68%) Apple iOS
18 4 (0.68%) Windows Mobile
Processes & Methodologies
1 119 (20.31%) ITIL
2 27 (4.61%) Service Management
3 24 (4.10%) CRM
4 19 (3.24%) Disaster Recovery
5 18 (3.07%) Incident Management
6 17 (2.90%) Time Management
7 12 (2.05%) Problem Management
7 12 (2.05%) Change Management
8 11 (1.88%) Service Delivery
8 11 (1.88%) Asset Management
9 10 (1.71%) Performance Management
10 8 (1.37%) Change Control
10 8 (1.37%) Root Cause Analysis
10 8 (1.37%) Line Management
10 8 (1.37%) Data Management
10 8 (1.37%) Agile Software Development
10 8 (1.37%) Project Management
10 8 (1.37%) ERP
11 7 (1.19%) Information Security
11 7 (1.19%) Network Management
Programming Languages
1 89 (15.19%) SQL
2 8 (1.37%) Java
2 8 (1.37%) C
3 7 (1.19%) PHP
4 6 (1.02%) JavaScript
4 6 (1.02%) VB
5 5 (0.85%) PowerShell
6 4 (0.68%) VBScript
6 4 (0.68%) PL/SQL
7 2 (0.34%) Bash Shell
7 2 (0.34%) Ruby
7 2 (0.34%) Python
8 1 (0.17%) Shell Script
8 1 (0.17%) VBA
8 1 (0.17%) RPG
8 1 (0.17%) T-SQL
8 1 (0.17%) Perl
8 1 (0.17%) RPG IV
Qualifications
1 108 (18.43%) Microsoft Certification
2 73 (12.46%) MCSE
3 58 (9.90%) Degree
4 38 (6.48%) MCITP
5 37 (6.31%) MCP
6 31 (5.29%) Cisco Certification
7 28 (4.78%) MCSA
8 26 (4.44%) CCNA
9 25 (4.27%) Security Cleared
10 22 (3.75%) VMware Certified Professional (VCP)
11 18 (3.07%) SC Cleared
12 17 (2.90%) MCTS
13 16 (2.73%) CCA
13 16 (2.73%) Citrix Certification
14 14 (2.39%) ITIL Certification
15 7 (1.19%) MCT
16 6 (1.02%) DV Cleared
17 5 (0.85%) HND
18 4 (0.68%) MCDST
18 4 (0.68%) HNC
Quality Assurance & Compliance
1 54 (9.22%) SLA
2 11 (1.88%) ISO/IEC 27001
3 5 (0.85%) QA
4 3 (0.51%) ISO 9001
4 3 (0.51%) Sarbanes-Oxley
4 3 (0.51%) BS7799
5 1 (0.17%) JSP 440
System Software
1 260 (44.37%) Active Directory
2 85 (14.51%) VMware Infrastructure
3 44 (7.51%) Hyper-V
4 13 (2.22%) VMware ESXi
5 10 (1.71%) XenApp
6 9 (1.54%) IMail Server
6 9 (1.54%) vSphere
7 5 (0.85%) VMware ESX
7 5 (0.85%) VMware Server
7 5 (0.85%) Microsoft Virtual Server
7 5 (0.85%) UAG
8 4 (0.68%) XenDesktop
9 2 (0.34%) Firmware
10 1 (0.17%) Terminal Server
10 1 (0.17%) Terminal Services
10 1 (0.17%) VMware Workstation
Systems Management
1 23 (3.92%) Backup Exec
2 11 (1.88%) SCCM
3 7 (1.19%) Norton AntiVirus
4 6 (1.02%) WSUS
5 3 (0.51%) DameWare
5 3 (0.51%) SCOM
5 3 (0.51%) McAfee ePO
6 1 (0.17%) OpenView Configuration Management
6 1 (0.17%) ZENworks
6 1 (0.17%) NetBackup
6 1 (0.17%) Sysprep
Vendors
1 263 (44.88%) Microsoft
2 134 (22.87%) VMware
3 71 (12.12%) Citrix
4 62 (10.58%) Cisco
5 37 (6.31%) HP
6 28 (4.78%) Apple
7 22 (3.75%) Symantec
8 18 (3.07%) Juniper
9 16 (2.73%) Dell
10 11 (1.88%) McAfee
10 11 (1.88%) SonicWALL
11 10 (1.71%) Red Hat
12 9 (1.54%) Remedy
12 9 (1.54%) EMC
12 9 (1.54%) Veeam
12 9 (1.54%) Meru Networks
13 8 (1.37%) Avaya
14 6 (1.02%) WatchGuard
14 6 (1.02%) Cognos
14 6 (1.02%) CommVault
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £50000 per annum
Posted: 5 hours ago
Surrey
Harrington Starr
Salary: £25000 - £30000 per annum + car, car allowance
Posted: 6 hours ago
Fareham, Hampshire
Connectus
Salary: £22000 - £26000 per annum
Posted: 22 hours ago
Reading, Berkshire
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 23 hours ago
Milton Keynes, Buckinghamshire
G2 Recruitment Solutions Ltd.
Salary: £Neg
Posted: 23 hours ago
Reading, Berkshire
IT Talent Solutions
Salary: From £20,000 to £23,000 per annum
Posted: Yesterday
Epsom, Surrey
Epsom College
Salary: From £29,000 to £31,000 per annum
Posted: Yesterday
Farnborough, Hampshire
Oscar Associates (UK) Ltd
Salary: £20000 - £28000 per annum + Benefits
Posted: Yesterday
Epsom, Surrey
Oscar Associates (UK) Ltd
Salary: £19000 - £25000 per annum + Benefits
Posted: Yesterday
Crawley, West Sussex
Comtecs
Salary: £25000 - £32000 Per Annum C32k + Bonus + Benefits.
Posted: 2 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum Plus benefits
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £38000 Per Annum
Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £22000 - £26000 Per Annum
Posted: 3 days ago
Portsmouth, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £23000.00 per annum + Benefits
Posted: 4 days ago
Buckinghamshire
Hot Rec
Salary: £23k - 30k per year
Posted: 4 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 4 days ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 4 days ago
Basingstoke, Hampshire
People Source Consulting
Salary: £28000 - £32000 per annum + extensive benefits
Posted: 5 days ago
Reading, Berkshire
Experis Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 5 days ago