The table below looks at the statistics for the IT Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 199 215 258
Rank change year-on-year
+16 +43
Permanent jobs requiring an IT Support 285 255 194
As % of all permanent IT jobs located in the South East 1.31% 1.18% 0.87%
As % of the Job Titles category 1.38% 1.24% 0.91%
Number of salaries quoted 254 224 186
Average salary £26,000 £24,500 £26,500
Average salary % change year-on-year
+6.12% -7.54%
90% offered a salary of more than £20,500 £19,500 £19,100
10% offered a salary of more than £41,400 £39,500 £36,800
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20681 20579 21307
As % of all permanent IT jobs located in the South East 94.71% 95.02% 95.53%
Number of salaries quoted 16344 16975 18242
Average salary £41,500 £42,000 £40,000
Average salary % change year-on-year
-1.19% +5.00%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £58,500 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South East region.

IT Support Salary Trend in the South East

IT Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IT Support across the South East region over the 3 months to 24 October 2014.

IT Support Salary Histogram in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -26 69 £26,500 +6.00% 13
Berkshire -9 58 £25,000 - 8
Surrey -12 37 £27,000 +18.68% 9
Oxfordshire +15 32 £26,000 +9.47% 1
East Sussex +11 26 £25,500 - 5
Buckinghamshire +13 25 £27,250 +10.10% 8
West Sussex +16 20 £24,000 -2.04% 6
Kent +10 17 £45,000 +65.89% 2
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 462 (77.91%) Windows
2 266 (44.86%) Microsoft
2 266 (44.86%) Active Directory
3 199 (33.56%) MS Excel
4 187 (31.53%) Windows 7
5 180 (30.35%) MS Office
6 176 (29.68%) MS Exchange
7 160 (26.98%) Windows Server 2008
8 138 (23.27%) VMware
9 120 (20.24%) Firewall
9 120 (20.24%) ITIL
10 112 (18.89%) Microsoft Certification
11 102 (17.20%) Windows XP
12 91 (15.35%) SQL
13 90 (15.18%) VMware Infrastructure
14 82 (13.83%) Windows Server 2003
15 80 (13.49%) TCP/IP
16 75 (12.65%) Citrix
16 75 (12.65%) MCSE
17 70 (11.80%) Windows Server 2012
18 67 (11.30%) DNS
19 64 (10.79%) WAN
19 64 (10.79%) Exchange Server 2010
20 63 (10.62%) Windows 8
20 63 (10.62%) Cisco
21 60 (10.12%) VPN
22 57 (9.61%) LAN
22 57 (9.61%) Degree
23 53 (8.94%) DHCP
23 53 (8.94%) SLA

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 176 (29.68%) MS Exchange
2 64 (10.79%) Exchange Server 2010
3 43 (7.25%) Exchange Server 2007
4 24 (4.05%) Exchange Server 2003
5 21 (3.54%) Lync
6 20 (3.37%) SharePoint
7 17 (2.87%) Exchange Server 2013
8 12 (2.02%) Blackberry Enterprise Server
9 11 (1.85%) IIS
10 4 (0.67%) IBM Notes
11 3 (0.51%) GroupWise
11 3 (0.51%) Tomcat
12 2 (0.34%) Lotus Domino
12 2 (0.34%) Apache
13 1 (0.17%) WebLogic
13 1 (0.17%) Exchange Server 5.5
13 1 (0.17%) WordPress
13 1 (0.17%) Moodle
13 1 (0.17%) SharePoint Server
13 1 (0.17%) MS Project Server
Applications
1 199 (33.56%) MS Excel
2 180 (30.35%) MS Office
3 12 (2.02%) MS PowerPoint
4 6 (1.01%) MS Visio
5 3 (0.51%) AutoCAD
6 2 (0.34%) MS Project
6 2 (0.34%) Adobe Creative Suite
7 1 (0.17%) Spreadsheet
Business Applications
1 4 (0.67%) Dynamics NAV
2 2 (0.34%) ResourceLink
2 2 (0.34%) Sage 200
3 1 (0.17%) Dynamics CRM
3 1 (0.17%) Dynamics AX
3 1 (0.17%) SAP Oil and Gas
Cloud Services
1 13 (2.19%) Office 365
2 9 (1.52%) Microsoft Azure
3 7 (1.18%) SaaS
4 2 (0.34%) Google Apps
4 2 (0.34%) Cloud Computing
Communications & Networking
1 120 (20.24%) Firewall
2 80 (13.49%) TCP/IP
3 67 (11.30%) DNS
4 64 (10.79%) WAN
5 60 (10.12%) VPN
6 57 (9.61%) LAN
7 53 (8.94%) DHCP
8 45 (7.59%) Wireless
9 40 (6.75%) SAN
10 28 (4.72%) Internet
11 21 (3.54%) VoIP
12 15 (2.53%) VLAN
13 13 (2.19%) Cisco ASA
14 12 (2.02%) ADSL
15 11 (1.85%) SMTP
16 10 (1.69%) IP Telephony
17 9 (1.52%) SSL
18 8 (1.35%) Intranet
19 7 (1.18%) Cisco IOS
20 6 (1.01%) NAS
Database & Business Intelligence
1 52 (8.77%) SQL Server
2 8 (1.35%) MySQL
3 7 (1.18%) SQL Server 2012
4 5 (0.84%) SQL Server 2005
4 5 (0.84%) Crystal Reports
5 4 (0.67%) MS Access
5 4 (0.67%) SQL Server 2008
5 4 (0.67%) SQL Server Reporting Services
6 2 (0.34%) Cognos Impromptu
6 2 (0.34%) Oracle Reports
7 1 (0.17%) Business Intelligence Development Studio
7 1 (0.17%) Relational Database
Development Applications
1 4 (0.67%) Visual Studio
2 1 (0.17%) Dreamweaver
2 1 (0.17%) Team Foundation Server
2 1 (0.17%) SQL Server Management Studio (SSMS)
General
1 34 (5.73%) Finance
2 15 (2.53%) Telecoms
2 15 (2.53%) Retail
3 10 (1.69%) Front Office
3 10 (1.69%) Back Office
4 9 (1.52%) Advertising
5 7 (1.18%) German Language
5 7 (1.18%) Italian Language
6 6 (1.01%) French Language
6 6 (1.01%) Aerospace
7 5 (0.84%) Law
7 5 (0.84%) Marketing
8 4 (0.67%) Dutch Language
8 4 (0.67%) Russian Language
8 4 (0.67%) Spanish Language
8 4 (0.67%) Swedish Language
9 3 (0.51%) Manufacturing
10 2 (0.34%) Electronics
10 2 (0.34%) Local Government
11 1 (0.17%) Publishing
Libraries, Frameworks & Software Standards
1 12 (2.02%) HTML
2 6 (1.01%) CSS
3 4 (0.67%) XML
3 4 (0.67%) COM
4 3 (0.51%) JSP
5 2 (0.34%) .NET
5 2 (0.34%) J2EE
5 2 (0.34%) Hibernate
5 2 (0.34%) JSON
6 1 (0.17%) Application Packaging
6 1 (0.17%) ODBC
6 1 (0.17%) Middleware
Miscellaneous
1 26 (4.38%) Management Information System
2 25 (4.22%) Blackberry
3 24 (4.05%) Thin Client
3 24 (4.05%) Fat Client
4 22 (3.71%) EPoS
4 22 (3.71%) Computer Science
5 13 (2.19%) Analytical Skills
6 8 (1.35%) Video Conferencing
7 7 (1.18%) User Experience
8 6 (1.01%) iPhone
9 5 (0.84%) PDA
10 4 (0.67%) iPad
11 2 (0.34%) Enterprise Software
11 2 (0.34%) PKI
11 2 (0.34%) Mathematics
11 2 (0.34%) AS400
12 1 (0.17%) Replication
12 1 (0.17%) Clustering
12 1 (0.17%) VLE
12 1 (0.17%) NHS
Operating Systems
1 462 (77.91%) Windows
2 187 (31.53%) Windows 7
3 160 (26.98%) Windows Server 2008
4 102 (17.20%) Windows XP
5 82 (13.83%) Windows Server 2003
6 70 (11.80%) Windows Server 2012
7 63 (10.62%) Windows 8
8 41 (6.91%) Windows Vista
9 40 (6.75%) Linux
10 20 (3.37%) Mac OS X
11 15 (2.53%) Android
12 11 (1.85%) Ubuntu
13 10 (1.69%) Red Hat Enterprise Linux
14 8 (1.35%) CentOS
15 7 (1.18%) Debian
16 6 (1.01%) Mac OS
16 6 (1.01%) SUSE
17 5 (0.84%) Windows 2000 Server
18 4 (0.67%) Apple iOS
18 4 (0.67%) UNIX
Processes & Methodologies
1 120 (20.24%) ITIL
2 27 (4.55%) Service Management
3 24 (4.05%) CRM
4 19 (3.20%) Disaster Recovery
5 18 (3.04%) Incident Management
6 17 (2.87%) Time Management
7 13 (2.19%) Problem Management
8 12 (2.02%) Service Delivery
8 12 (2.02%) Change Management
9 11 (1.85%) Asset Management
10 10 (1.69%) Performance Management
11 9 (1.52%) Change Control
12 8 (1.35%) Root Cause Analysis
12 8 (1.35%) Line Management
12 8 (1.35%) Agile Software Development
12 8 (1.35%) Network Management
12 8 (1.35%) Data Management
12 8 (1.35%) Project Management
12 8 (1.35%) Information Security
12 8 (1.35%) ERP
Programming Languages
1 91 (15.35%) SQL
2 8 (1.35%) PHP
2 8 (1.35%) C
2 8 (1.35%) Java
3 6 (1.01%) JavaScript
3 6 (1.01%) VB
4 5 (0.84%) PowerShell
5 4 (0.67%) VBScript
5 4 (0.67%) PL/SQL
6 2 (0.34%) Ruby
6 2 (0.34%) Bash Shell
6 2 (0.34%) Python
7 1 (0.17%) Shell Script
7 1 (0.17%) VBA
7 1 (0.17%) RPG IV
7 1 (0.17%) RPG
7 1 (0.17%) T-SQL
7 1 (0.17%) Perl
Qualifications
1 112 (18.89%) Microsoft Certification
2 75 (12.65%) MCSE
3 57 (9.61%) Degree
4 40 (6.75%) MCITP
5 39 (6.58%) MCP
6 31 (5.23%) Cisco Certification
7 30 (5.06%) MCSA
8 26 (4.38%) CCNA
9 24 (4.05%) Security Cleared
10 23 (3.88%) VMware Certified Professional (VCP)
11 18 (3.04%) CCA
11 18 (3.04%) Citrix Certification
11 18 (3.04%) MCTS
12 17 (2.87%) SC Cleared
13 14 (2.36%) ITIL Certification
14 7 (1.18%) MCT
15 6 (1.01%) DV Cleared
16 5 (0.84%) HND
17 4 (0.67%) A+ Certification
17 4 (0.67%) MCDST
Quality Assurance & Compliance
1 53 (8.94%) SLA
2 12 (2.02%) ISO/IEC 27001
3 5 (0.84%) QA
4 4 (0.67%) BS7799
4 4 (0.67%) Sarbanes-Oxley
5 3 (0.51%) ISO 9001
6 1 (0.17%) JSP 440
System Software
1 266 (44.86%) Active Directory
2 90 (15.18%) VMware Infrastructure
3 43 (7.25%) Hyper-V
4 13 (2.19%) VMware ESXi
5 12 (2.02%) XenApp
6 9 (1.52%) IMail Server
6 9 (1.52%) vSphere
7 6 (1.01%) XenDesktop
7 6 (1.01%) VMware Server
8 5 (0.84%) Microsoft Virtual Server
8 5 (0.84%) VMware ESX
8 5 (0.84%) UAG
9 2 (0.34%) Firmware
10 1 (0.17%) Terminal Server
10 1 (0.17%) Terminal Services
10 1 (0.17%) VMware Workstation
Systems Management
1 24 (4.05%) Backup Exec
2 11 (1.85%) SCCM
3 8 (1.35%) Norton AntiVirus
4 7 (1.18%) WSUS
5 3 (0.51%) SCOM
5 3 (0.51%) DameWare
5 3 (0.51%) McAfee ePO
6 1 (0.17%) NetBackup
6 1 (0.17%) OpenView Configuration Management
6 1 (0.17%) ZENworks
6 1 (0.17%) Sysprep
Vendors
1 266 (44.86%) Microsoft
2 138 (23.27%) VMware
3 75 (12.65%) Citrix
4 63 (10.62%) Cisco
5 37 (6.24%) HP
6 29 (4.89%) Apple
7 23 (3.88%) Symantec
8 18 (3.04%) Juniper
9 17 (2.87%) Dell
10 12 (2.02%) McAfee
10 12 (2.02%) SonicWALL
11 10 (1.69%) Red Hat
12 9 (1.52%) EMC
12 9 (1.52%) Veeam
12 9 (1.52%) Meru Networks
13 8 (1.35%) Avaya
13 8 (1.35%) Remedy
14 6 (1.01%) Cognos
14 6 (1.01%) WatchGuard
14 6 (1.01%) CommVault
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £27000 Per Annum Plus benefits
Posted: 18 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £38000 Per Annum
Posted: 18 hours ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £22000 - £26000 Per Annum
Posted: 18 hours ago
Kent
Comtecs
Salary: £20000 - £25000 Per Annum + Bonus
Posted: 21 hours ago
Esher, Surrey
Vadis People
Salary: £0 to £25000 per annum
Posted: 23 hours ago
Gatwick, West Sussex
Oscar Associates (UK) Ltd
Salary: £16000 - £20000 per annum + Benefits
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £22000 per annum + Benefits
Posted: Yesterday
Marlow, Buckinghamshire
Cobham - AMS
Salary: Negotiable
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £28000 - £31000 per annum + benfits & training
Posted: Yesterday
High Wycombe, Buckinghamshire
Connectus
Salary: £20000 - £26000 per annum
Posted: Yesterday
Farnham, Surrey
CV Screen Ltd
Salary: Up to £26k plus benefits
Posted: Yesterday
Reading, Berkshire
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 2 days ago
Guildford, Surrey
CV Screen Ltd
Salary: to £22,000 + Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £16,000 to £18,000 per annum + Training + Good Benefits
Posted: 2 days ago
Surrey
Deerfoot IT Resources Ltd
Salary: £26000 - £28000 per annum
Posted: 3 days ago
Marlow, Buckinghamshire
Spectrum IT Recruitment (South) Ltd
Posted: 3 days ago
Marlow, Buckinghamshire
Cobham
Posted: 3 days ago
Leatherhead, Surrey
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: 3 days ago
Guildford, Surrey
IT Talent Solutions
Salary: From £25,000 to £27,000 per annum Maybe more for the right person
Posted: 3 days ago
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £50000 per annum
Posted: 4 days ago