The table below looks at the statistics for the IT Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 187 225 236
Rank change year-on-year
+38 +11
Permanent jobs requiring an IT Support 317 247 233
As % of all permanent IT jobs located in the South East 1.42% 1.13% 1.00%
As % of the Job Titles category 1.50% 1.19% 1.05%
Number of salaries quoted 261 218 215
Average salary £25,000 £24,000 £27,500
Average salary % change year-on-year
+4.16% -12.72%
90% offered a salary of more than £20,000 £19,000 £20,750
10% offered a salary of more than £40,000 £37,500 £37,500
UK excluding London average salary £24,750 £23,500 £25,000
% change year-on-year
+5.31% -6.00%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21093 20797 22222
As % of all permanent IT jobs located in the South East 94.72% 95.10% 95.47%
Number of salaries quoted 16614 17166 18964
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South East region.

IT Support Salary Trend in the South East

IT Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IT Support across the South East region over the 3 months to 20 August 2014.

IT Support Salary Histogram in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South East region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -29 67 £24,500 +4.25% 8
Berkshire +16 63 £25,750 +0.29% 9
Surrey +2 46 £25,250 +1.00% 6
Buckinghamshire +24 42 £24,000 - 11
Oxfordshire +18 35 £23,000 -2.12% 7
Kent +15 31 £25,000 -3.84% 4
West Sussex -8 23 £21,000 -16.00% 2
East Sussex -19 10 £22,500 -5.26% 2
Sussex +3 1 - -
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 20 August 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 477 (76.94%) Windows
2 292 (47.10%) Active Directory
3 290 (46.77%) Microsoft
4 228 (36.77%) MS Excel
5 209 (33.71%) MS Exchange
6 203 (32.74%) Windows 7
7 201 (32.42%) MS Office
8 168 (27.10%) Windows Server 2008
9 133 (21.45%) VMware
10 132 (21.29%) ITIL
11 126 (20.32%) Windows XP
12 111 (17.90%) Microsoft Certification
13 96 (15.48%) Firewall
14 89 (14.35%) Windows Server 2003
15 87 (14.03%) SQL
16 84 (13.55%) TCP/IP
16 84 (13.55%) Exchange Server 2010
17 82 (13.23%) VMware Infrastructure
18 77 (12.42%) Windows 8
19 75 (12.10%) VPN
19 75 (12.10%) DNS
20 73 (11.77%) SLA
21 71 (11.45%) MCSE
22 70 (11.29%) Windows Server 2012
23 69 (11.13%) Cisco
24 65 (10.48%) DHCP
24 65 (10.48%) Degree
25 63 (10.16%) Citrix
26 59 (9.52%) SQL Server
27 58 (9.35%) Linux

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 20 August 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 209 (33.71%) MS Exchange
2 84 (13.55%) Exchange Server 2010
3 35 (5.65%) Exchange Server 2007
4 31 (5.00%) SharePoint
5 25 (4.03%) Exchange Server 2003
6 23 (3.71%) Lync
7 19 (3.06%) Exchange Server 2013
8 11 (1.77%) IIS
9 10 (1.61%) Blackberry Enterprise Server
10 9 (1.45%) SharePoint 2013
11 6 (0.97%) NetWeaver
11 6 (0.97%) GroupWise
12 4 (0.65%) SharePoint 2010
13 3 (0.48%) WordPress
13 3 (0.48%) Tomcat
13 3 (0.48%) IBM Notes
13 3 (0.48%) Joomla!
14 2 (0.32%) CMS
14 2 (0.32%) Lotus Domino
14 2 (0.32%) Apache
Applications
1 228 (36.77%) MS Excel
2 201 (32.42%) MS Office
3 12 (1.94%) MS PowerPoint
4 5 (0.81%) MS Visio
5 3 (0.48%) AutoCAD
6 2 (0.32%) MS Project
Business Applications
1 5 (0.81%) Dynamics NAV
2 3 (0.48%) Dynamics CRM
2 3 (0.48%) Dynamics AX
3 2 (0.32%) Magento
3 2 (0.32%) Sage 200
4 1 (0.16%) SalesLogix
Cloud Services
1 13 (2.10%) Office 365
2 9 (1.45%) Microsoft Azure
2 9 (1.45%) SaaS
3 2 (0.32%) Cloud Computing
Communications & Networking
1 96 (15.48%) Firewall
2 84 (13.55%) TCP/IP
3 75 (12.10%) VPN
3 75 (12.10%) DNS
4 65 (10.48%) DHCP
5 45 (7.26%) Wireless
6 41 (6.61%) LAN
6 41 (6.61%) WAN
7 39 (6.29%) SAN
8 29 (4.68%) Internet
9 18 (2.90%) VoIP
10 16 (2.58%) Cisco ASA
11 11 (1.77%) ADSL
11 11 (1.77%) VLAN
12 9 (1.45%) IP Telephony
13 8 (1.29%) SSL
14 7 (1.13%) Intranet
15 6 (0.97%) NetScreen
15 6 (0.97%) iSCSI
15 6 (0.97%) Cisco IOS
Database & Business Intelligence
1 59 (9.52%) SQL Server
2 11 (1.77%) SQL Server 2012
3 6 (0.97%) MaxDB
3 6 (0.97%) DB2
4 5 (0.81%) Crystal Reports
4 5 (0.81%) MySQL
4 5 (0.81%) SQL Server 2005
4 5 (0.81%) SQL Server 2008
5 4 (0.65%) SQL Server Reporting Services
5 4 (0.65%) MS Access
6 2 (0.32%) Oracle Reports
6 2 (0.32%) Relational Database
7 1 (0.16%) MongoDB
7 1 (0.16%) Oracle Database
7 1 (0.16%) RDBMS
7 1 (0.16%) SQL Server 2000
Development Applications
1 4 (0.65%) Visual Studio
2 1 (0.16%) Dreamweaver
2 1 (0.16%) SQL Server Management Studio (SSMS)
General
1 33 (5.32%) Finance
2 21 (3.39%) Retail
3 15 (2.42%) Back Office
3 15 (2.42%) Telecoms
4 13 (2.10%) Advertising
5 11 (1.77%) German Language
6 7 (1.13%) Law
7 6 (0.97%) Front Office
7 6 (0.97%) French Language
8 5 (0.81%) Marketing
8 5 (0.81%) Italian Language
8 5 (0.81%) Russian Language
8 5 (0.81%) Spanish Language
9 4 (0.65%) Swedish Language
9 4 (0.65%) Dutch Language
10 3 (0.48%) Manufacturing
10 3 (0.48%) Aerospace
11 2 (0.32%) Local Government
12 1 (0.16%) Banking
12 1 (0.16%) Arabic Language
Libraries, Frameworks & Software Standards
1 10 (1.61%) HTML
2 8 (1.29%) COM
3 6 (0.97%) SAP Basis
4 5 (0.81%) .NET
5 4 (0.65%) JSP
6 3 (0.48%) CSS
6 3 (0.48%) XML
7 2 (0.32%) Hibernate
8 1 (0.16%) Web Services
8 1 (0.16%) Application Packaging
8 1 (0.16%) ODBC
8 1 (0.16%) RSS
8 1 (0.16%) Middleware
8 1 (0.16%) LAMP
8 1 (0.16%) J2EE
Miscellaneous
1 32 (5.16%) Blackberry
2 19 (3.06%) EPoS
3 16 (2.58%) Thin Client
3 16 (2.58%) Fat Client
4 15 (2.42%) Management Information System
5 10 (1.61%) Computer Science
6 8 (1.29%) Video Conferencing
6 8 (1.29%) iPhone
7 7 (1.13%) PDA
8 6 (0.97%) Clustering
9 5 (0.81%) Client/Server
10 4 (0.65%) FMCG
10 4 (0.65%) Mathematics
11 3 (0.48%) iPad
11 3 (0.48%) Kindle
11 3 (0.48%) Smartphone
11 3 (0.48%) NHS
11 3 (0.48%) Firmware
12 2 (0.32%) AS400
12 2 (0.32%) Statistics
Operating Systems
1 477 (76.94%) Windows
2 203 (32.74%) Windows 7
3 168 (27.10%) Windows Server 2008
4 126 (20.32%) Windows XP
5 89 (14.35%) Windows Server 2003
6 77 (12.42%) Windows 8
7 70 (11.29%) Windows Server 2012
8 58 (9.35%) Linux
9 31 (5.00%) Windows Vista
10 23 (3.71%) Mac OS X
11 15 (2.42%) Android
12 10 (1.61%) Ubuntu
13 9 (1.45%) Mac OS
14 7 (1.13%) Red Hat Enterprise Linux
15 6 (0.97%) Windows 2000
16 5 (0.81%) UNIX
16 5 (0.81%) CentOS
16 5 (0.81%) Windows Phone
17 4 (0.65%) Apple iOS
17 4 (0.65%) Windows 2000 Server
Processes & Methodologies
1 132 (21.29%) ITIL
2 30 (4.84%) Service Management
3 23 (3.71%) Incident Management
4 22 (3.55%) CRM
5 17 (2.74%) Service Delivery
6 15 (2.42%) ERP
7 14 (2.26%) Disaster Recovery
7 14 (2.26%) Asset Management
7 14 (2.26%) Time Management
8 12 (1.94%) Problem Management
8 12 (1.94%) Network Management
8 12 (1.94%) Project Management
9 9 (1.45%) Change Management
9 9 (1.45%) Root Cause Analysis
9 9 (1.45%) Logistics
10 8 (1.29%) Performance Management
10 8 (1.29%) Information Security
10 8 (1.29%) Change Control
11 7 (1.13%) Web Development
11 7 (1.13%) Security Management
Programming Languages
1 87 (14.03%) SQL
2 17 (2.74%) Java
3 11 (1.77%) PowerShell
4 8 (1.29%) VB
4 8 (1.29%) C
5 7 (1.13%) JavaScript
5 7 (1.13%) PHP
6 6 (0.97%) ABAP
7 4 (0.65%) PL/SQL
8 3 (0.48%) Python
8 3 (0.48%) Bash Shell
8 3 (0.48%) VBScript
8 3 (0.48%) Ruby
9 2 (0.32%) T-SQL
10 1 (0.16%) RPG
10 1 (0.16%) Perl
10 1 (0.16%) C#
10 1 (0.16%) RPG IV
10 1 (0.16%) Shell Script
10 1 (0.16%) VBA
Qualifications
1 111 (17.90%) Microsoft Certification
2 71 (11.45%) MCSE
3 65 (10.48%) Degree
4 40 (6.45%) MCP
5 35 (5.65%) Cisco Certification
6 34 (5.48%) MCITP
6 34 (5.48%) Security Cleared
7 33 (5.32%) MCSA
8 30 (4.84%) CCNA
9 22 (3.55%) SC Cleared
10 20 (3.23%) MCTS
11 15 (2.42%) VMware Certified Professional (VCP)
11 15 (2.42%) ITIL Certification
12 8 (1.29%) CCA
12 8 (1.29%) Citrix Certification
12 8 (1.29%) DV Cleared
13 7 (1.13%) MCDST
14 5 (0.81%) A+ Certification
15 4 (0.65%) CEH
15 4 (0.65%) HNC
Quality Assurance & Compliance
1 73 (11.77%) SLA
2 6 (0.97%) ISO/IEC 27001
3 4 (0.65%) QA
3 4 (0.65%) ISO 9001
4 2 (0.32%) JSP 440
5 1 (0.16%) HL7
5 1 (0.16%) BS7799
System Software
1 292 (47.10%) Active Directory
2 82 (13.23%) VMware Infrastructure
3 54 (8.71%) Hyper-V
4 16 (2.58%) VMware ESXi
5 12 (1.94%) vSphere
6 9 (1.45%) XenApp
7 6 (0.97%) UAG
8 5 (0.81%) IMail Server
8 5 (0.81%) VMware ESX
9 4 (0.65%) Terminal Services
10 2 (0.32%) Microsoft Virtual Server
10 2 (0.32%) XenDesktop
11 1 (0.16%) VMware Server
11 1 (0.16%) Postfix
11 1 (0.16%) VMware Workstation
11 1 (0.16%) Terminal Server
11 1 (0.16%) XenServer
11 1 (0.16%) Dovecot
11 1 (0.16%) KVM
Systems Management
1 24 (3.87%) Backup Exec
2 14 (2.26%) SCCM
3 7 (1.13%) Norton AntiVirus
4 5 (0.81%) DameWare
4 5 (0.81%) SCOM
5 3 (0.48%) ZENworks
6 2 (0.32%) HP SIM
6 2 (0.32%) WSUS
7 1 (0.16%) EMC NetWorker
7 1 (0.16%) NetBackup
7 1 (0.16%) Sysprep
7 1 (0.16%) McAfee ePO
7 1 (0.16%) Puppet
Vendors
1 290 (46.77%) Microsoft
2 133 (21.45%) VMware
3 69 (11.13%) Cisco
4 63 (10.16%) Citrix
5 42 (6.77%) Symantec
6 37 (5.97%) HP
7 33 (5.32%) Apple
8 23 (3.71%) Dell
9 19 (3.06%) Juniper
10 12 (1.94%) Oracle
10 12 (1.94%) Veeam
11 10 (1.61%) SAP
11 10 (1.61%) EMC
11 10 (1.61%) Remedy
11 10 (1.61%) Novell
12 9 (1.45%) Meru Networks
12 9 (1.45%) SonicWALL
13 8 (1.29%) WatchGuard
13 8 (1.29%) Red Hat
14 6 (0.97%) McAfee
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £20,000 to £22,000 per annum + Great Benefits
Posted: 10 hours ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum
Posted: 11 hours ago
Tunbridge Wells, Kent
CV Screen Ltd
Salary: Up to £25k plus benefits
Posted: 12 hours ago
Iver, Buckinghamshire
set2recruit
Salary: £20000 - £25000 Per Annum
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 16 hours ago
Crawley, West Sussex
PAW Associates
Salary: From £26,000 to £28,700 per annum + Benefits
Posted: 20 hours ago
Wokingham, Berkshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: Yesterday
Leatherhead, Surrey
Oscar Associates (UK) Ltd
Salary: £22000 - £26000 per annum + Benefits
Posted: Yesterday
Oxford, Oxfordshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £35,000 per annum Bonus, Pension, 22 days holiday, On-
Posted: Yesterday
Slough, Berkshire
Oscar Associates (UK) Ltd
Salary: £18000 - £20000 per annum + Benefits
Posted: Yesterday
Oxfordshire
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: Yesterday
Oxford, Oxfordshire
CV Screen Ltd
Salary: £21k - 24k per year + Pension and Career Development
Posted: Yesterday
Reading, Berkshire
CV Screen Ltd
Salary: £22k - 28k per year
Posted: 2 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £24k - 29k per year
Posted: 2 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Competitive
Posted: 2 days ago
Reading, Berkshire
Oscar Associates (UK) Ltd
Salary: £15000 - £18000 per annum + Benefits
Posted: 2 days ago
Reigate, Surrey
Austin Fraser
Salary: £25000.00 - £30000.00 per annum + Excellent Benefits
Posted: 3 days ago
Oxford, Oxfordshire
Austin Fraser
Salary: £25000.00 - £27000.00 per annum + Excellent Benefits
Posted: 3 days ago
Bracknell, Berkshire
AppDynamics
Posted: 4 days ago
Fareham, Hampshire
Ashdown IT
Salary: £19000 - £24000 per annum + benefits
Posted: 5 days ago