The table below looks at the statistics for the IT Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 188 218 249
Rank change year-on-year
+30 +31
Permanent jobs requiring an IT Support 316 242 213
As % of all permanent IT jobs located in the South East 1.44% 1.16% 0.95%
As % of the Job Titles category 1.52% 1.23% 0.99%
Number of salaries quoted 268 214 199
Average salary £25,000 £24,250 £27,500
Average salary % change year-on-year
+3.09% -11.81%
90% offered a salary of more than £20,000 £19,500 £20,000
10% offered a salary of more than £40,200 £39,750 £37,500
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20804 19749 21481
As % of all permanent IT jobs located in the South East 94.57% 95.04% 95.33%
Number of salaries quoted 16301 16331 18380
Average salary £41,500 £40,500 £40,000
Average salary % change year-on-year
+2.46% +1.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in the South East

IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the South East region.

IT Support Salary Trend in the South East

IT Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing IT Support across the South East region over the 3 months to 18 September 2014.

IT Support Salary Histogram in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the South East region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -26 69 £23,750 - 10
Berkshire +9 64 £25,500 +2.00% 4
Surrey -16 42 £25,000 - 9
Buckinghamshire +21 40 £26,500 +10.41% 7
Oxfordshire +5 36 £24,000 -2.04% 8
West Sussex +9 28 £21,000 -8.69% 2
Kent +15 23 £42,500 +70.85% 7
East Sussex -13 12 £22,500 - 2
Sussex +2 1 - -
IT Support
England

IT Support
Top 30 Related IT Skills in the South East

For the 6 months to 18 September 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 455 (76.47%) Windows
2 272 (45.71%) Microsoft
3 258 (43.36%) Active Directory
4 220 (36.97%) MS Excel
5 188 (31.60%) Windows 7
6 182 (30.59%) MS Office
7 180 (30.25%) MS Exchange
8 162 (27.23%) Windows Server 2008
9 135 (22.69%) VMware
10 122 (20.50%) ITIL
11 113 (18.99%) Microsoft Certification
12 107 (17.98%) Windows XP
13 105 (17.65%) Firewall
14 87 (14.62%) SQL
15 86 (14.45%) VMware Infrastructure
16 79 (13.28%) Windows Server 2003
17 78 (13.11%) Windows Server 2012
18 77 (12.94%) Windows 8
19 76 (12.77%) MCSE
20 72 (12.10%) Exchange Server 2010
21 71 (11.93%) Degree
22 70 (11.76%) TCP/IP
23 68 (11.43%) Cisco
24 61 (10.25%) Citrix
25 57 (9.58%) SLA
25 57 (9.58%) VPN
26 56 (9.41%) DNS
27 55 (9.24%) Linux
28 52 (8.74%) SQL Server
29 50 (8.40%) WAN

IT Support
Top Related IT Skills in the South East by Category

For the 6 months to 18 September 2014, IT jobs across the South East region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 180 (30.25%) MS Exchange
2 72 (12.10%) Exchange Server 2010
3 35 (5.88%) Exchange Server 2007
4 26 (4.37%) SharePoint
5 25 (4.20%) Lync
6 23 (3.87%) Exchange Server 2003
7 20 (3.36%) Exchange Server 2013
8 14 (2.35%) IIS
9 7 (1.18%) SharePoint 2013
10 6 (1.01%) Blackberry Enterprise Server
11 5 (0.84%) GroupWise
12 3 (0.50%) Joomla!
12 3 (0.50%) IBM Notes
12 3 (0.50%) Tomcat
13 2 (0.34%) Lotus Domino
13 2 (0.34%) Apache
13 2 (0.34%) NetWeaver
13 2 (0.34%) CMS
13 2 (0.34%) WordPress
13 2 (0.34%) Umbraco
Applications
1 220 (36.97%) MS Excel
2 182 (30.59%) MS Office
3 13 (2.18%) MS PowerPoint
4 7 (1.18%) MS Visio
5 3 (0.50%) AutoCAD
6 2 (0.34%) MS Project
Business Applications
1 4 (0.67%) Dynamics NAV
2 3 (0.50%) Dynamics CRM
3 2 (0.34%) Dynamics AX
3 2 (0.34%) Sage 200
3 2 (0.34%) Magento
4 1 (0.17%) ResourceLink
Cloud Services
1 13 (2.18%) Office 365
2 9 (1.51%) Microsoft Azure
2 9 (1.51%) SaaS
3 2 (0.34%) Cloud Computing
Communications & Networking
1 105 (17.65%) Firewall
2 70 (11.76%) TCP/IP
3 57 (9.58%) VPN
4 56 (9.41%) DNS
5 50 (8.40%) WAN
6 48 (8.07%) LAN
7 43 (7.23%) Wireless
8 42 (7.06%) SAN
9 41 (6.89%) DHCP
10 30 (5.04%) Internet
11 17 (2.86%) Cisco ASA
11 17 (2.86%) VoIP
12 12 (2.02%) ADSL
13 10 (1.68%) SMTP
13 10 (1.68%) VLAN
14 9 (1.51%) Intranet
15 7 (1.18%) IP Telephony
15 7 (1.18%) SSL
16 5 (0.84%) Cisco IOS
16 5 (0.84%) NetScreen
Database & Business Intelligence
1 52 (8.74%) SQL Server
2 11 (1.85%) SQL Server 2012
3 5 (0.84%) SQL Server 2008
3 5 (0.84%) SQL Server Reporting Services
3 5 (0.84%) MySQL
4 4 (0.67%) MS Access
4 4 (0.67%) SQL Server 2005
5 3 (0.50%) Crystal Reports
5 3 (0.50%) Oracle Reports
6 2 (0.34%) DB2
6 2 (0.34%) MaxDB
7 1 (0.17%) Oracle Database
7 1 (0.17%) Relational Database
7 1 (0.17%) Cognos Impromptu
Development Applications
1 4 (0.67%) Visual Studio
2 1 (0.17%) SQL Server Management Studio (SSMS)
2 1 (0.17%) Team Foundation Server
2 1 (0.17%) Dreamweaver
General
1 27 (4.54%) Finance
2 17 (2.86%) Retail
3 15 (2.52%) Telecoms
4 13 (2.18%) Advertising
5 11 (1.85%) Back Office
6 10 (1.68%) Front Office
7 7 (1.18%) German Language
8 6 (1.01%) Aerospace
8 6 (1.01%) Law
8 6 (1.01%) Italian Language
8 6 (1.01%) French Language
9 5 (0.84%) Marketing
10 4 (0.67%) Dutch Language
10 4 (0.67%) Russian Language
10 4 (0.67%) Spanish Language
10 4 (0.67%) Swedish Language
11 2 (0.34%) Manufacturing
11 2 (0.34%) Local Government
12 1 (0.17%) Legal
12 1 (0.17%) Publishing
Libraries, Frameworks & Software Standards
1 11 (1.85%) HTML
2 6 (1.01%) COM
3 4 (0.67%) .NET
3 4 (0.67%) CSS
3 4 (0.67%) JSP
4 3 (0.50%) XML
5 2 (0.34%) J2EE
5 2 (0.34%) SAP Basis
5 2 (0.34%) Hibernate
6 1 (0.17%) Application Packaging
6 1 (0.17%) Middleware
6 1 (0.17%) Web Services
6 1 (0.17%) ODBC
Miscellaneous
1 21 (3.53%) Blackberry
2 20 (3.36%) Management Information System
3 19 (3.19%) Computer Science
3 19 (3.19%) EPoS
4 14 (2.35%) Thin Client
4 14 (2.35%) Fat Client
5 10 (1.68%) Analytical Skills
6 8 (1.34%) User Experience
7 7 (1.18%) Video Conferencing
7 7 (1.18%) PDA
8 6 (1.01%) iPhone
9 5 (0.84%) Clustering
10 3 (0.50%) Kindle
10 3 (0.50%) iPad
10 3 (0.50%) FMCG
10 3 (0.50%) Smartphone
10 3 (0.50%) NHS
11 2 (0.34%) Client/Server
11 2 (0.34%) Firmware
11 2 (0.34%) AS400
Operating Systems
1 455 (76.47%) Windows
2 188 (31.60%) Windows 7
3 162 (27.23%) Windows Server 2008
4 107 (17.98%) Windows XP
5 79 (13.28%) Windows Server 2003
6 78 (13.11%) Windows Server 2012
7 77 (12.94%) Windows 8
8 55 (9.24%) Linux
9 35 (5.88%) Windows Vista
10 21 (3.53%) Mac OS X
11 14 (2.35%) Android
12 11 (1.85%) Ubuntu
13 9 (1.51%) Red Hat Enterprise Linux
14 7 (1.18%) Mac OS
14 7 (1.18%) CentOS
15 6 (1.01%) Debian
16 5 (0.84%) SUSE
17 4 (0.67%) AIX
17 4 (0.67%) UNIX
17 4 (0.67%) Windows Mobile
Processes & Methodologies
1 122 (20.50%) ITIL
2 27 (4.54%) Service Management
3 25 (4.20%) CRM
4 19 (3.19%) Incident Management
5 17 (2.86%) Disaster Recovery
6 16 (2.69%) Time Management
7 15 (2.52%) Service Delivery
8 13 (2.18%) Asset Management
9 11 (1.85%) ERP
9 11 (1.85%) Change Management
10 10 (1.68%) Problem Management
10 10 (1.68%) Performance Management
11 9 (1.51%) Line Management
11 9 (1.51%) Logistics
12 8 (1.34%) Agile Software Development
12 8 (1.34%) Project Management
12 8 (1.34%) Data Management
12 8 (1.34%) Network Management
12 8 (1.34%) Root Cause Analysis
13 7 (1.18%) Mentoring
Programming Languages
1 87 (14.62%) SQL
2 12 (2.02%) Java
3 9 (1.51%) C
4 8 (1.34%) JavaScript
4 8 (1.34%) PowerShell
5 7 (1.18%) PHP
6 6 (1.01%) VB
7 4 (0.67%) VBScript
7 4 (0.67%) PL/SQL
8 3 (0.50%) Bash Shell
8 3 (0.50%) Ruby
8 3 (0.50%) Python
9 2 (0.34%) ABAP
10 1 (0.17%) RPG IV
10 1 (0.17%) Shell Script
10 1 (0.17%) VBA
10 1 (0.17%) RPG
10 1 (0.17%) T-SQL
10 1 (0.17%) Perl
10 1 (0.17%) C#
Qualifications
1 113 (18.99%) Microsoft Certification
2 76 (12.77%) MCSE
3 71 (11.93%) Degree
4 35 (5.88%) MCP
5 34 (5.71%) Cisco Certification
5 34 (5.71%) MCITP
6 29 (4.87%) CCNA
6 29 (4.87%) Security Cleared
7 28 (4.71%) MCSA
8 19 (3.19%) SC Cleared
9 18 (3.03%) VMware Certified Professional (VCP)
10 17 (2.86%) MCTS
11 14 (2.35%) ITIL Certification
12 12 (2.02%) CCA
12 12 (2.02%) Citrix Certification
13 7 (1.18%) MCT
14 6 (1.01%) DV Cleared
15 5 (0.84%) HND
16 4 (0.67%) HNC
16 4 (0.67%) A+ Certification
Quality Assurance & Compliance
1 57 (9.58%) SLA
2 5 (0.84%) QA
3 4 (0.67%) ISO 9001
4 2 (0.34%) ISO/IEC 27001
4 2 (0.34%) JSP 440
5 1 (0.17%) HL7
5 1 (0.17%) BS7799
5 1 (0.17%) Sarbanes-Oxley
System Software
1 258 (43.36%) Active Directory
2 86 (14.45%) VMware Infrastructure
3 48 (8.07%) Hyper-V
4 13 (2.18%) VMware ESXi
5 11 (1.85%) vSphere
6 10 (1.68%) XenApp
7 9 (1.51%) IMail Server
8 5 (0.84%) UAG
8 5 (0.84%) Microsoft Virtual Server
9 4 (0.67%) VMware ESX
10 3 (0.50%) VMware Server
10 3 (0.50%) Terminal Services
11 2 (0.34%) XenDesktop
12 1 (0.17%) VMware Workstation
12 1 (0.17%) Terminal Server
Systems Management
1 26 (4.37%) Backup Exec
2 8 (1.34%) Norton AntiVirus
2 8 (1.34%) SCCM
3 6 (1.01%) WSUS
4 5 (0.84%) DameWare
5 3 (0.50%) SCOM
5 3 (0.50%) ZENworks
6 2 (0.34%) McAfee ePO
7 1 (0.17%) HP SIM
7 1 (0.17%) Sysprep
7 1 (0.17%) NetBackup
7 1 (0.17%) OpenView Configuration Management
Vendors
1 272 (45.71%) Microsoft
2 135 (22.69%) VMware
3 68 (11.43%) Cisco
4 61 (10.25%) Citrix
5 38 (6.39%) HP
6 36 (6.05%) Symantec
7 32 (5.38%) Apple
8 20 (3.36%) Dell
9 18 (3.03%) Juniper
10 10 (1.68%) Remedy
10 10 (1.68%) SonicWALL
10 10 (1.68%) Veeam
11 9 (1.51%) Meru Networks
11 9 (1.51%) EMC
11 9 (1.51%) Novell
11 9 (1.51%) Red Hat
12 8 (1.34%) McAfee
12 8 (1.34%) Oracle
13 6 (1.01%) Avaya
13 6 (1.01%) CommVault
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £35000 - £50000 per annum
Posted: 1 hour ago
Milton Keynes, Buckinghamshire
Ashdown IT
Salary: £18000 - £21000 per annum
Posted: 4 hours ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 4 hours ago
Bracknell, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £30000 per annum
Posted: 5 hours ago
Abingdon, Oxfordshire
Oscar Associates (UK) Ltd
Salary: £25000 - £30000 per annum + Benefits
Posted: 6 hours ago
Andover, Hampshire
Premier Group Recruitment
Salary: £23000 - £24500 per annum + 5% Bonus
Posted: Yesterday
Sunbury-On-Thames, Middlesex
Senitor Associates
Salary: £18000 - £20000 per annum + training + progression
Posted: Yesterday
Sittingbourne, Kent
1st Choice Computer Appointments Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
West Malling, Kent
Rark Solutions
Salary: From £28,000 to £38,000 per annum
Posted: Yesterday
Andover, Hampshire
Ampersand Consulting
Salary: £24500 per annum + Benefits
Posted: 2 days ago
Oxford, Oxfordshire
Owen Jenkins IT
Salary: From £22,000 to £25,000 per annum Bonus, Pension
Posted: 2 days ago
Redhill, Surrey
CV Screen Ltd
Salary: to £23,000 + Benefits
Posted: 2 days ago
Portsmouth, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £23000.00 per annum
Posted: 2 days ago
Marlow, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum + Benefits
Posted: 2 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £20k - 25k per year + Perks and Career Development
Posted: 3 days ago
High Wycombe, Buckinghamshire
CV Screen Ltd
Salary: £26k - 32k per year + Pension and Healthcare and
Posted: 3 days ago
Oxford, Oxfordshire
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £35,000 per annum Bonus, Pension, 22 days holiday, On-
Posted: 5 days ago
Dorking, Surrey
Oscar Associates (UK) Ltd
Salary: £26000 - £30000 per annum + Benefits
Posted: 6 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 6 days ago
Farnborough, Hampshire
IT Talent Solutions
Salary: From £25,000 to £30,000 per annum
Posted: 6 days ago