The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Technical Support
Rank 87 94 103
Rank change year-on-year
+7 +9
Permanent jobs requiring a Technical Support 18 3 4
As % of all permanent IT jobs located in Kent 1.67% 0.31% 0.33%
As % of the Job Titles category 1.70% 0.33% 0.33%
Number of salaries quoted 18 3 3
Average salary £26,000 £27,500 £35,000
Average salary % change year-on-year
-5.45% -21.42%
90% offered a salary of more than £23,100 £27,500 £29,000
10% offered a salary of more than £34,450 £27,500 £37,000
UK excluding London average salary £27,500 £30,000 £28,500
% change year-on-year
-8.33% +5.26%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1057 923 1201
As % of all permanent IT jobs located in Kent 98.23% 96.35% 98.12%
Number of salaries quoted 919 835 981
Average salary £37,500 £35,000 £40,000
Average salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Kent

Technical Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Kent region.

Technical Support Salary Trend in Kent

Technical Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Technical Support across the Kent region over the 3 months to 30 April 2016.

Technical Support Salary Histogram in Kent

Technical Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Kent region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tonbridge - 6 £26,000 - 1
Tunbridge Wells - 3 £39,000 -
Dartford - 2 £27,500 -
Stansted - 2 £32,500 -
Maidstone +1 1 £21,000 -23.63% 2
Canterbury - 1 £25,000 -
Longfield - 1 £25,500 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Kent

For the 6 months to 30 April 2016, IT jobs across the Kent region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 21 (77.78%) Windows
2 18 (66.67%) Active Directory
3 12 (44.44%) Microsoft
4 10 (37.04%) MS Office
4 10 (37.04%) VMware
5 8 (29.63%) Firewall
5 8 (29.63%) DNS
5 8 (29.63%) DHCP
5 8 (29.63%) Degree
6 7 (25.93%) Windows Server 2012
6 7 (25.93%) Cisco
6 7 (25.93%) Windows Server
7 6 (22.22%) Citrix
8 5 (18.52%) MS Exchange
8 5 (18.52%) Windows Server 2008
8 5 (18.52%) Driving Licence
9 4 (14.81%) VMware Infrastructure
9 4 (14.81%) Hyper-V
9 4 (14.81%) ITIL
10 3 (11.11%) Cisco Certification
10 3 (11.11%) CCNA
10 3 (11.11%) VMware ESX
10 3 (11.11%) Finance
10 3 (11.11%) Juniper
10 3 (11.11%) vSphere
10 3 (11.11%) Windows 8
11 2 (7.41%) Remote Desktop
11 2 (7.41%) F5
11 2 (7.41%) High Availability
11 2 (7.41%) Symantec Endpoint Protection

Technical Support
Top Related IT Skills in Kent by Category

For the 6 months to 30 April 2016, IT jobs across the Kent region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 2 (7.41%) Exchange Server 2000
2 2 (7.41%) Exchange Server 2013
2 2 (7.41%) IIS
3 1 (3.70%) Exchange Server 2007
3 1 (3.70%) Exchange Server 2010
Applications
1 10 (37.04%) MS Office
2 1 (3.70%) MS Excel
Communications & Networking
1 8 (29.63%) DHCP
1 8 (29.63%) DNS
1 8 (29.63%) Firewall
2 2 (7.41%) Cisco ASA
2 2 (7.41%) Cisco PIX
2 2 (7.41%) iSCSI
2 2 (7.41%) MPLS
2 2 (7.41%) NAS
2 2 (7.41%) Network Security
2 2 (7.41%) Remote Desktop
2 2 (7.41%) SAN
2 2 (7.41%) TCP/IP
3 1 (3.70%) ADSL
3 1 (3.70%) Broadband
3 1 (3.70%) FCoE
3 1 (3.70%) FTP
3 1 (3.70%) IP Telephony
3 1 (3.70%) Junos
3 1 (3.70%) VLAN
3 1 (3.70%) VPN
Database & Business Intelligence
1 1 (3.70%) SQL Server
1 1 (3.70%) SQL Server 2014
General
1 3 (11.11%) Finance
2 1 (3.70%) Advertising
2 1 (3.70%) Banking
2 1 (3.70%) Legal
2 1 (3.70%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (7.41%) .NET
Miscellaneous
1 5 (18.52%) Driving Licence
2 1 (3.70%) Mainframe
2 1 (3.70%) Replication
Operating Systems
1 21 (77.78%) Windows
2 7 (25.93%) Windows Server
2 7 (25.93%) Windows Server 2012
3 5 (18.52%) Windows Server 2008
4 3 (11.11%) Windows 8
5 2 (7.41%) Windows 2000 Server
5 2 (7.41%) Windows 7
5 2 (7.41%) Windows Server 2003
5 2 (7.41%) Windows XP
6 1 (3.70%) Linux
6 1 (3.70%) Windows 10
Processes & Methodologies
1 4 (14.81%) ITIL
2 2 (7.41%) High Availability
2 2 (7.41%) Mentoring
2 2 (7.41%) Problem Management
3 1 (3.70%) BCP
3 1 (3.70%) Capacity Planning
3 1 (3.70%) CRM
3 1 (3.70%) Disaster Recovery
3 1 (3.70%) Network Design
3 1 (3.70%) Network Monitoring
3 1 (3.70%) Performance Tuning
3 1 (3.70%) Process Management
3 1 (3.70%) Service Delivery
Programming Languages
1 1 (3.70%) C
1 1 (3.70%) PowerShell
1 1 (3.70%) SQL
1 1 (3.70%) VBScript
Qualifications
1 8 (29.63%) Degree
2 3 (11.11%) CCNA
2 3 (11.11%) Cisco Certification
3 2 (7.41%) Security Cleared
4 1 (3.70%) CCNP
4 1 (3.70%) Citrix Certification
4 1 (3.70%) ITIL Certification
4 1 (3.70%) MCP
4 1 (3.70%) VMware Certified Professional (VCP)
System Software
1 18 (66.67%) Active Directory
2 4 (14.81%) Hyper-V
2 4 (14.81%) VMware Infrastructure
3 3 (11.11%) VMware ESX
3 3 (11.11%) vSphere
4 2 (7.41%) DFS Replication
4 2 (7.41%) VMware ESXi
5 1 (3.70%) NFS
5 1 (3.70%) XenApp
5 1 (3.70%) XenDesktop
Systems Management
1 2 (7.41%) Backup Exec
1 2 (7.41%) Symantec Endpoint Protection
2 1 (3.70%) Cisco UCCX
2 1 (3.70%) WSUS
Vendors
1 12 (44.44%) Microsoft
2 10 (37.04%) VMware
3 7 (25.93%) Cisco
4 6 (22.22%) Citrix
5 3 (11.11%) Juniper
6 2 (7.41%) Blue Coat
6 2 (7.41%) CheckPoint
6 2 (7.41%) F5
6 2 (7.41%) Forcepoint
6 2 (7.41%) HP
6 2 (7.41%) Symantec
7 1 (3.70%) 3PAR
7 1 (3.70%) Avaya
7 1 (3.70%) Veeam
7 1 (3.70%) Verint
Maidstone, Kent
1st Choice Computer Appointments Ltd
Salary: From £25,000 to £25,000 per annum
Posted: 3 days ago
Maidstone, Kent
Harvey Nash plc
Salary: £21000 per annum
Posted: 5 days ago
South East, Surrey, Sussex, Reigate, Crawley,...
Actis Recruitment Ltd
Salary: to c£45,000 + excellent bonus + bens
Posted: 18 days ago