The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 82 88 80
Rank change year-on-year
+6 -8
Permanent jobs requiring a Technical Support 9 12 8
As % of all permanent IT jobs located in Kent 0.91% 1.03% 0.69%
As % of the Job Titles category 0.95% 1.07% 0.73%
Number of salaries quoted 9 10 6
Average salary £27,500 £27,500 £40,000
Average salary % change year-on-year
- -31.25%
UK excluding London average salary £28,500 £30,000 £30,500
% change year-on-year
-5.00% -1.63%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
947 1122 1102
As % of all permanent IT jobs located in Kent 95.56% 96.72% 94.75%
Number of salaries quoted 862 957 941
Average salary £35,500 £40,000 £40,000
Average salary % change year-on-year
-11.25% -
90% offered a salary of more than £24,000 £25,000 £27,500
10% offered a salary of more than £55,000 £65,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Kent

Technical Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Kent region.

Technical Support Salary Trend in Kent

Technical Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Kent region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone +13 7 £27,500 +30.95%
Tunbridge Wells - 2 £30,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Kent

For the 6 months to 27 May 2015, IT jobs across the Kent region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 12 (100.00%) Windows
2 11 (91.67%) DHCP
2 11 (91.67%) TCP/IP
2 11 (91.67%) DNS
2 11 (91.67%) Active Directory
2 11 (91.67%) VMware
2 11 (91.67%) VMware Infrastructure
2 11 (91.67%) vSphere
3 10 (83.33%) Microsoft
4 9 (75.00%) VBScript
4 9 (75.00%) Citrix
4 9 (75.00%) Backup Exec
4 9 (75.00%) Symantec
4 9 (75.00%) BCP
4 9 (75.00%) MS Exchange
4 9 (75.00%) Symantec Endpoint Protection
4 9 (75.00%) PowerShell
4 9 (75.00%) WSUS
5 1 (8.33%) Cisco PIX
5 1 (8.33%) Security Cleared
5 1 (8.33%) SonicWALL
5 1 (8.33%) Cisco ASA
5 1 (8.33%) Trend Micro
5 1 (8.33%) Windows 7
5 1 (8.33%) Lumension
5 1 (8.33%) Aruba
5 1 (8.33%) F5
5 1 (8.33%) JNCIA
5 1 (8.33%) CCSA
5 1 (8.33%) Blue Coat

Technical Support
Top Related IT Skills in Kent by Category

For the 6 months to 27 May 2015, IT jobs across the Kent region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (75.00%) MS Exchange
Applications
1 1 (8.33%) MS Office
Communications & Networking
1 11 (91.67%) DHCP
1 11 (91.67%) TCP/IP
1 11 (91.67%) DNS
2 1 (8.33%) Internet
2 1 (8.33%) Firewall
2 1 (8.33%) Cisco PIX
2 1 (8.33%) Cisco ASA
Operating Systems
1 12 (100.00%) Windows
2 1 (8.33%) Linux
2 1 (8.33%) Windows XP
2 1 (8.33%) Windows 7
Processes & Methodologies
1 9 (75.00%) BCP
2 1 (8.33%) Change Management
2 1 (8.33%) CRM
Programming Languages
1 9 (75.00%) VBScript
1 9 (75.00%) PowerShell
Qualifications
1 1 (8.33%) CCNA
1 1 (8.33%) Cisco Certification
1 1 (8.33%) CCSA
1 1 (8.33%) JNCIA
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 11 (91.67%) Active Directory
1 11 (91.67%) VMware Infrastructure
1 11 (91.67%) vSphere
Systems Management
1 9 (75.00%) Backup Exec
1 9 (75.00%) WSUS
1 9 (75.00%) Symantec Endpoint Protection
Vendors
1 11 (91.67%) VMware
2 10 (83.33%) Microsoft
3 9 (75.00%) Citrix
3 9 (75.00%) Symantec
4 1 (8.33%) McAfee
4 1 (8.33%) Websense
4 1 (8.33%) Clearswift
4 1 (8.33%) Juniper
4 1 (8.33%) CheckPoint
4 1 (8.33%) Blue Coat
4 1 (8.33%) SonicWALL
4 1 (8.33%) Trend Micro
4 1 (8.33%) Aruba
4 1 (8.33%) F5
4 1 (8.33%) Lumension
4 1 (8.33%) Cisco
Kent
TLP Consultancy Ltd.
Salary: £50000 per annum + benefits
Posted: 5 days ago
Dartford, Kent
1st Choice Computer Appointments Ltd
Salary: From £22,000 to £30,000 per annum
Posted: 5 days ago