The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Kent region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Technical Support
Rank 84 88 85
Rank change year-on-year
+4 -3
Permanent jobs requiring a Technical Support 13 17 6
As % of all permanent IT jobs located in Kent 1.18% 1.54% 0.57%
As % of the Job Titles category 1.25% 1.57% 0.59%
Number of salaries quoted 13 16 6
Average salary £30,000 £25,500 £36,000
Average salary % change year-on-year
+17.64% -29.16%
90% offered a salary of more than £27,500 £21,000 £15,250
10% offered a salary of more than £50,000 £29,250 £45,750
UK excluding London average salary £27,500 £30,000 £31,000
% change year-on-year
-8.33% -3.22%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
1040 1084 1021
As % of all permanent IT jobs located in Kent 94.63% 97.92% 97.24%
Number of salaries quoted 926 935 870
Average salary £37,500 £40,000 £40,000
Average salary % change year-on-year
-6.25% -
90% offered a salary of more than £24,000 £24,500 £24,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Kent

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Kent region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Kent

Technical Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Kent region.

Technical Support Salary Trend in Kent

Technical Support
Salary Histogram in Kent

This chart provides a salary histogram for IT jobs citing Technical Support across the Kent region over the 3 months to 31 July 2015.

Technical Support Salary Histogram in Kent

Technical Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Kent region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Maidstone 0 4 £28,750 +35.29%
Tunbridge Wells - 4 £30,000 -
Technical Support
South East

Technical Support
Top 30 Related IT Skills in Kent

For the 6 months to 31 July 2015, IT jobs across the Kent region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 11 (68.75%) Windows
1 11 (68.75%) Active Directory
2 10 (62.50%) DHCP
2 10 (62.50%) TCP/IP
2 10 (62.50%) DNS
2 10 (62.50%) VMware
3 9 (56.25%) VMware Infrastructure
3 9 (56.25%) vSphere
4 8 (50.00%) Citrix
5 7 (43.75%) MS Exchange
5 7 (43.75%) VBScript
5 7 (43.75%) Symantec
5 7 (43.75%) BCP
5 7 (43.75%) Backup Exec
5 7 (43.75%) Microsoft
5 7 (43.75%) WSUS
5 7 (43.75%) PowerShell
5 7 (43.75%) Symantec Endpoint Protection
6 3 (18.75%) Finance
6 3 (18.75%) Italian Language
6 3 (18.75%) Analytical Skills
6 3 (18.75%) Wireless
6 3 (18.75%) .NET
6 3 (18.75%) C#
6 3 (18.75%) SQL
7 2 (12.50%) Cisco
7 2 (12.50%) Firmware
7 2 (12.50%) Internet
7 2 (12.50%) 3G
7 2 (12.50%) Telecoms

Technical Support
Top Related IT Skills in Kent by Category

For the 6 months to 31 July 2015, IT jobs across the Kent region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (43.75%) MS Exchange
2 1 (6.25%) IIS
Communications & Networking
1 10 (62.50%) DHCP
1 10 (62.50%) TCP/IP
1 10 (62.50%) DNS
2 3 (18.75%) Wireless
3 2 (12.50%) 4G
3 2 (12.50%) Internet
3 2 (12.50%) 3G
3 2 (12.50%) Wi-Fi
4 1 (6.25%) LAN
4 1 (6.25%) WAN
General
1 3 (18.75%) Finance
1 3 (18.75%) Italian Language
2 2 (12.50%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (18.75%) .NET
Miscellaneous
1 3 (18.75%) Analytical Skills
2 2 (12.50%) Computer Science
Operating Systems
1 11 (68.75%) Windows
Processes & Methodologies
1 7 (43.75%) BCP
2 2 (12.50%) Software Testing
3 1 (6.25%) Problem Management
3 1 (6.25%) Line Management
3 1 (6.25%) ITIL
Programming Languages
1 7 (43.75%) VBScript
1 7 (43.75%) PowerShell
2 3 (18.75%) C#
2 3 (18.75%) SQL
System Software
1 11 (68.75%) Active Directory
2 9 (56.25%) VMware Infrastructure
2 9 (56.25%) vSphere
3 2 (12.50%) Firmware
Systems Management
1 7 (43.75%) Backup Exec
1 7 (43.75%) WSUS
1 7 (43.75%) Symantec Endpoint Protection
Vendors
1 10 (62.50%) VMware
2 8 (50.00%) Citrix
3 7 (43.75%) Microsoft
3 7 (43.75%) Symantec
4 2 (12.50%) Cisco
5 1 (6.25%) Siebel
5 1 (6.25%) Informatica