The statistics below represent IT jobs advertised across the Kent region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 78 88 91
Rank change year-on-year
+10 +3
Permanent jobs requiring a Technical Support 15 11 12
As % of all permanent IT jobs located in Kent 1.53% 1.11% 1.02%
As % of the Job Titles category 1.55% 1.15% 1.04%
Number of salaries quoted 15 11 10
Median salary £26,000 £27,500 £27,500
Median salary % change year-on-year
-5.45% -
90% offered a salary of more than £21,000 £27,500 £23,700
10% offered a salary of more than £32,500 £32,500 £36,150
UK excluding London median salary £27,500 £28,500 £30,000
% change year-on-year
-3.50% -5.00%
Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Kent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Kent
Permanent IT job ads with a match in the
Job Titles category
966 960 1158
As % of all permanent IT jobs located in Kent 98.47% 97.07% 98.64%
Number of salaries quoted 854 869 991
Median salary £37,500 £35,000 £40,000
Median salary % change year-on-year
+7.14% -12.50%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £55,000 £52,950 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in Kent

The demand trend of job ads across the Kent region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Kent

Technical Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Kent region.

Technical Support Salary Trend in Kent

Technical Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Kent region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tonbridge - 6 £26,000 -
Maidstone +1 2 £21,000 -23.63%
Stansted - 2 £32,500 -
Tunbridge Wells +12 1 £32,500 +8.33%
Chatham - 1 £27,000 -
Longfield - 1 £25,500 -
Technical Support
South East

Technical Support Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 31 May 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Technical Support in the job title.

1 20 (71.43%) Windows
2 18 (64.29%) Active Directory
3 11 (39.29%) Microsoft
3 11 (39.29%) MS Office
4 9 (32.14%) DHCP
4 9 (32.14%) DNS
5 8 (28.57%) VMware
5 8 (28.57%) Degree
6 7 (25.00%) Firewall
7 6 (21.43%) Cisco
7 6 (21.43%) Citrix
7 6 (21.43%) Windows Server 2012
8 5 (17.86%) Windows Server
8 5 (17.86%) MS Exchange
9 4 (14.29%) ITIL
9 4 (14.29%) Finance
9 4 (14.29%) Windows Server 2008
9 4 (14.29%) Driving Licence
10 3 (10.71%) Windows 8
10 3 (10.71%) VMware Infrastructure
10 3 (10.71%) vSphere
10 3 (10.71%) Hyper-V
10 3 (10.71%) VMware ESX
10 3 (10.71%) Juniper
10 3 (10.71%) IIS
11 2 (7.14%) TCP/IP
11 2 (7.14%) CCNA
11 2 (7.14%) HP
11 2 (7.14%) SAN
11 2 (7.14%) Cisco Certification

Technical Support Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) MS Exchange
2 3 (10.71%) IIS
3 2 (7.14%) Exchange Server 2000
3 2 (7.14%) Exchange Server 2013
4 1 (3.57%) Exchange Server 2007
4 1 (3.57%) Exchange Server 2010
Applications
1 11 (39.29%) MS Office
2 2 (7.14%) MS Excel
Communications & Networking
1 9 (32.14%) DHCP
1 9 (32.14%) DNS
2 7 (25.00%) Firewall
3 2 (7.14%) Cisco ASA
3 2 (7.14%) Cisco PIX
3 2 (7.14%) FTP
3 2 (7.14%) iSCSI
3 2 (7.14%) NAS
3 2 (7.14%) Network Security
3 2 (7.14%) Remote Desktop
3 2 (7.14%) SAN
3 2 (7.14%) TCP/IP
3 2 (7.14%) Wireless
4 1 (3.57%) Broadband
4 1 (3.57%) FCoE
4 1 (3.57%) Internet
4 1 (3.57%) MPLS
4 1 (3.57%) VLAN
4 1 (3.57%) Wi-Fi
Database & Business Intelligence
1 1 (3.57%) SQL Server
General
1 4 (14.29%) Finance
2 1 (3.57%) Advertising
2 1 (3.57%) Banking
2 1 (3.57%) Legal
2 1 (3.57%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
2 1 (3.57%) HTML
Miscellaneous
1 4 (14.29%) Driving Licence
2 1 (3.57%) Replication
2 1 (3.57%) VLE
Operating Systems
1 20 (71.43%) Windows
2 6 (21.43%) Windows Server 2012
3 5 (17.86%) Windows Server
4 4 (14.29%) Windows Server 2008
5 3 (10.71%) Windows 8
6 2 (7.14%) Windows 2000 Server
6 2 (7.14%) Windows 7
6 2 (7.14%) Windows Server 2003
6 2 (7.14%) Windows XP
7 1 (3.57%) Apple iOS
7 1 (3.57%) Linux
7 1 (3.57%) Mac OS X
Processes & Methodologies
1 4 (14.29%) ITIL
2 2 (7.14%) CRM
2 2 (7.14%) High Availability
2 2 (7.14%) Mentoring
2 2 (7.14%) Problem Management
2 2 (7.14%) Process Management
3 1 (3.57%) BCP
3 1 (3.57%) Capacity Planning
3 1 (3.57%) Data Protection
3 1 (3.57%) Disaster Recovery
3 1 (3.57%) Kalman Filter
3 1 (3.57%) Performance Tuning
3 1 (3.57%) Software Testing
3 1 (3.57%) Web Filtering
Programming Languages
1 1 (3.57%) PowerShell
1 1 (3.57%) VB
1 1 (3.57%) VBScript
Qualifications
1 8 (28.57%) Degree
2 2 (7.14%) CCNA
2 2 (7.14%) Cisco Certification
2 2 (7.14%) ITIL Certification
2 2 (7.14%) Security Cleared
3 1 (3.57%) Citrix Certification
3 1 (3.57%) DBS Check
3 1 (3.57%) HND
3 1 (3.57%) MCP
3 1 (3.57%) MCSE
3 1 (3.57%) Microsoft Certification
3 1 (3.57%) VMware Certified Professional (VCP)
System Software
1 18 (64.29%) Active Directory
2 3 (10.71%) Hyper-V
2 3 (10.71%) VMware ESX
2 3 (10.71%) VMware Infrastructure
2 3 (10.71%) vSphere
3 2 (7.14%) DFS Replication
4 1 (3.57%) NFS
4 1 (3.57%) VMware ESXi
4 1 (3.57%) XenApp
4 1 (3.57%) XenDesktop
Systems Management
1 2 (7.14%) Backup Exec
1 2 (7.14%) Symantec Endpoint Protection
2 1 (3.57%) Cisco UCCX
2 1 (3.57%) WSUS
Vendors
1 11 (39.29%) Microsoft
2 8 (28.57%) VMware
3 6 (21.43%) Cisco
3 6 (21.43%) Citrix
4 3 (10.71%) Juniper
5 2 (7.14%) Blue Coat
5 2 (7.14%) CheckPoint
5 2 (7.14%) F5
5 2 (7.14%) Forcepoint
5 2 (7.14%) HP
5 2 (7.14%) Symantec
6 1 (3.57%) 3PAR
6 1 (3.57%) Apple
6 1 (3.57%) Avaya
6 1 (3.57%) Ruckus Wireless
6 1 (3.57%) Veeam
6 1 (3.57%) Verint