The statistics below represent IT jobs advertised across the Lancashire region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
First Line Support
Rank 59 51 65
Rank change year-on-year
-8 +14
Permanent jobs requiring a 1st Line Support 4 4 1
As % of all permanent IT jobs located in Lancashire 0.75% 0.91% 0.20%
As % of the Job Titles category 0.77% 0.99% 0.20%
Number of salaries quoted 4 2 1
Median salary £17,000 £18,750 £21,500
Median salary % change year-on-year
-9.33% -12.79%
UK excluding London median salary £21,000 £20,750 £19,500
% change year-on-year
+1.20% +6.41%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Lancashire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Lancashire
Permanent IT job ads with a match in the
Job Titles category
517 405 506
As % of all permanent IT jobs located in Lancashire 97.00% 92.47% 98.83%
Number of salaries quoted 459 316 436
Median salary £37,500 £35,000 £35,000
Median salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,496 £27,500 £25,000
10% offered a salary of more than £47,500 £47,000 £45,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

1st Line Support
Jobs Demand Trend in Lancashire

The demand trend of job ads across the Lancashire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Lancashire

1st Line Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Lancashire region.

1st Line Support Salary Trend in Lancashire

1st Line Support
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Lancashire region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Burnley -7 1 £17,000 -17.07%
Chorley - 1 £19,000 -
Accrington - 1 £14,000 -
Blackburn - 1 £17,000 -
1st Line Support
North West

1st Line Support Skill Set
Top 30 Related IT Skills in Lancashire

For the 6 months to 10 December 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Lancashire region featuring 1st Line Support in the job title.

1 6 (85.71%) Windows
2 5 (71.43%) MS Exchange
2 5 (71.43%) Firewall
2 5 (71.43%) Network Security
3 4 (57.14%) WAN
3 4 (57.14%) TCP/IP
4 3 (42.86%) VPN
4 3 (42.86%) SLA
4 3 (42.86%) Microsoft
4 3 (42.86%) SMTP
4 3 (42.86%) FTP
4 3 (42.86%) HTTP
4 3 (42.86%) Solaris
4 3 (42.86%) Linux
4 3 (42.86%) IBM Notes
4 3 (42.86%) MCSE
4 3 (42.86%) MS Excel
4 3 (42.86%) Client/Server
4 3 (42.86%) Windows XP
4 3 (42.86%) SCSA
4 3 (42.86%) Intrusion Detection
4 3 (42.86%) SCNA
4 3 (42.86%) Windows Server 2003
4 3 (42.86%) Internet
4 3 (42.86%) CISSP
4 3 (42.86%) Microsoft Certification
4 3 (42.86%) RHCE
4 3 (42.86%) Sun Certification
4 3 (42.86%) Lotus
4 3 (42.86%) CheckPoint

1st Line Support Skill Set
Top Related IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (71.43%) MS Exchange
2 3 (42.86%) IBM Notes
3 2 (28.57%) Exchange Server 2003
Applications
1 3 (42.86%) MS Excel
2 1 (14.29%) MS Office
Communications & Networking
1 5 (71.43%) Firewall
1 5 (71.43%) Network Security
2 4 (57.14%) TCP/IP
2 4 (57.14%) WAN
3 3 (42.86%) FTP
3 3 (42.86%) HTTP
3 3 (42.86%) Internet
3 3 (42.86%) Intrusion Detection
3 3 (42.86%) SMTP
3 3 (42.86%) VPN
4 1 (14.29%) LAN
Development Applications
1 1 (14.29%) JIRA
Miscellaneous
1 3 (42.86%) Client/Server
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Linux
2 3 (42.86%) Solaris
2 3 (42.86%) Windows 7
2 3 (42.86%) Windows Server
2 3 (42.86%) Windows Server 2003
2 3 (42.86%) Windows XP
3 1 (14.29%) Windows 8
3 1 (14.29%) Windows Server 2008
Processes & Methodologies
1 3 (42.86%) Test Automation
1 3 (42.86%) Threat Analysis
2 1 (14.29%) Case Management
2 1 (14.29%) Software Testing
Qualifications
1 3 (42.86%) CISSP
1 3 (42.86%) MCSE
1 3 (42.86%) Microsoft Certification
1 3 (42.86%) RHCE
1 3 (42.86%) SCNA
1 3 (42.86%) SCSA
1 3 (42.86%) Sun Certification
Quality Assurance & Compliance
1 3 (42.86%) SLA
2 1 (14.29%) QA
System Software
1 3 (42.86%) Sendmail
2 1 (14.29%) Active Directory
Vendors
1 3 (42.86%) CheckPoint
1 3 (42.86%) Lotus
1 3 (42.86%) Microsoft
2 1 (14.29%) Citrix
2 1 (14.29%) Salesforce.com