The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Lancashire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 62 - 62
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 7 0 3
As % of all permanent IT jobs located in Lancashire 1.31% - 0.61%
As % of the Job Titles category 1.35% - 0.65%
Number of salaries quoted 7 0 3
Average salary £18,500 - £17,750
UK excluding London average salary £20,500 £20,000 £19,500
% change year-on-year
+2.50% +2.56%
1st Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Lancashire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Lancashire
Permanent IT job ads with a match in the
Job Titles category
518 451 461
As % of all permanent IT jobs located in Lancashire 96.64% 94.75% 93.89%
Number of salaries quoted 438 362 410
Average salary £35,000 £37,000 £31,500
Average salary % change year-on-year
-5.40% +17.46%
90% offered a salary of more than £22,000 £23,500 £20,000
10% offered a salary of more than £46,000 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Lancashire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Lancashire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Lancashire

1st Line Support
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Lancashire region.

1st Line Support Salary Trend in Lancashire

1st Line Support
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Lancashire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Blackpool - 6 £18,500 -
1st Line Support
North West

1st Line Support
Top 22 Related IT Skills in Lancashire

For the 6 months to 31 July 2015, IT jobs across the Lancashire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 7 (87.50%) MS Excel
2 6 (75.00%) Windows 8
2 6 (75.00%) Hyper-V
2 6 (75.00%) Windows Vista
2 6 (75.00%) Wireless
2 6 (75.00%) Windows XP
2 6 (75.00%) MS Office
2 6 (75.00%) Windows
2 6 (75.00%) Cisco
2 6 (75.00%) Active Directory
2 6 (75.00%) Citrix
3 1 (12.50%) CRM
3 1 (12.50%) PBX
3 1 (12.50%) SLA
3 1 (12.50%) Telecoms
3 1 (12.50%) Finance
3 1 (12.50%) Aerospace
3 1 (12.50%) Retail
3 1 (12.50%) Dynamics CRM
3 1 (12.50%) Degree
3 1 (12.50%) Line Management
3 1 (12.50%) WebEx

1st Line Support
Top Related IT Skills in Lancashire by Category

For the 6 months to 31 July 2015, IT jobs across the Lancashire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 7 (87.50%) MS Excel
2 6 (75.00%) MS Office
Business Applications
1 1 (12.50%) Dynamics CRM
Communications & Networking
1 6 (75.00%) Wireless
2 1 (12.50%) WebEx
2 1 (12.50%) PBX
General
1 1 (12.50%) Telecoms
1 1 (12.50%) Finance
1 1 (12.50%) Aerospace
1 1 (12.50%) Retail
Operating Systems
1 6 (75.00%) Windows
1 6 (75.00%) Windows XP
1 6 (75.00%) Windows Vista
1 6 (75.00%) Windows 8
Processes & Methodologies
1 1 (12.50%) CRM
1 1 (12.50%) Line Management
Qualifications
1 1 (12.50%) Degree
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 6 (75.00%) Active Directory
1 6 (75.00%) Hyper-V
Vendors
1 6 (75.00%) Cisco
1 6 (75.00%) Citrix