The first table below looks at the demand for ITSM skills in IT jobs advertised for the Leatherhead region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leatherhead region.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
IT Service Management (ITSM)
Rank - - 30
Permanent jobs citing ITSM 0 0 2
As % of all permanent IT jobs located in Leatherhead - - 1.786%
As % of the Processes & Methodologies category - - 2.703%
Number of salaries quoted 0 0 2
Average salary - - £35,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
All Processes & Methodologies
Leatherhead
Permanent IT job ads with a match in the
Processes & Methodologies category
167 242 74
As % of all permanent IT jobs located in Leatherhead 73.25% 83.45% 66.07%
Number of salaries quoted 128 233 64
Average salary £40,000 £47,500 £41,500
Average salary % change year-on-year
-15.78% +14.45%
90% offered a salary of more than £35,000 £33,500 £32,000
10% offered a salary of more than £55,000 £49,750 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
ITSM
Surrey

ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Leatherhead region as a proportion of the total demand within the Processes & Methodologies category.

Leatherhead ITSM Jobs Demand Trend

ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Leatherhead region.

Leatherhead ITSM Salary Trend

ITSM
Top 15 Related IT Skills

For the 6 months to 22 May 2013, IT jobs across the Leatherhead region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 4 (100.00%) MS Office
1 4 (100.00%) ITIL
1 4 (100.00%) Windows
1 4 (100.00%) MS Excel
1 4 (100.00%) Microsoft
1 4 (100.00%) Benchmarking
1 4 (100.00%) Service Management
1 4 (100.00%) QA
1 4 (100.00%) Problem Management
1 4 (100.00%) Windows 7
1 4 (100.00%) Trend Analysis
2 2 (50.00%) Incident Management
2 2 (50.00%) Advertising
2 2 (50.00%) Service Delivery
3 1 (25.00%) Management Information System

ITSM
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs across the Leatherhead region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 4 (100.00%) MS Office
1 4 (100.00%) MS Excel
General
1 2 (50.00%) Advertising
Job Titles
1 4 (100.00%) Analyst
1 4 (100.00%) Problem Management Analyst
1 4 (100.00%) Problem Analyst
Miscellaneous
1 1 (25.00%) Management Information System
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 7
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) Benchmarking
1 4 (100.00%) Service Management
1 4 (100.00%) Problem Management
1 4 (100.00%) Trend Analysis
2 2 (50.00%) Incident Management
2 2 (50.00%) Service Delivery
Quality Assurance & Compliance
1 4 (100.00%) QA
Vendors
1 4 (100.00%) Microsoft