The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 158 158 199
Rank change year-on-year
0 +41
Permanent jobs citing ITSM 52 63 27
As % of all permanent IT jobs located in Surrey 1.12% 1.19% 0.51%
As % of the Processes & Methodologies category 1.37% 1.44% 0.64%
Number of salaries quoted 48 55 22
Average salary £37,500 £45,000 £45,000
Average salary % change year-on-year
-16.66% -
90% offered a salary of more than £23,250 £22,500 £21,500
10% offered a salary of more than £55,000 £62,500 £75,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3801 4384 4218
As % of all permanent IT jobs located in Surrey 81.95% 83.06% 78.90%
Number of salaries quoted 3173 3565 3269
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,000 £31,500 £30,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 17 April 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +32 20 £24,750 -17.50% 1
Woking +3 5 £53,750 +65.38% 1
Weybridge +15 4 £40,000 -11.11%
Staines -18 3 £55,000 +15.78% 1
Reigate - 2 £30,500 -
Leatherhead +2 1 £45,000 -30.76%
Farnham - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 17 April 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 62 (72.94%) ITIL
2 61 (71.76%) Service Management
3 34 (40.00%) Windows
4 31 (36.47%) Microsoft
5 22 (25.88%) Incident Management
6 19 (22.35%) SQL Server
7 18 (21.18%) SQL
8 16 (18.82%) Change Management
9 15 (17.65%) Java
9 15 (17.65%) MS Office
9 15 (17.65%) Problem Management
10 14 (16.47%) SLA
11 12 (14.12%) Management Information System
11 12 (14.12%) MS Excel
11 12 (14.12%) FrontRange
11 12 (14.12%) Analytical Skills
12 11 (12.94%) XML
12 11 (12.94%) Project Management
12 11 (12.94%) Service Delivery
12 11 (12.94%) Finance
13 10 (11.76%) Workflow
13 10 (11.76%) Workflow Management
13 10 (11.76%) Degree
14 9 (10.59%) LANDesk
14 9 (10.59%) ServiceNow
14 9 (10.59%) Internet
14 9 (10.59%) Electronics
14 9 (10.59%) UNIX
14 9 (10.59%) HP
15 8 (9.41%) Oracle

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 17 April 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.53%) SharePoint
1 3 (3.53%) IBM Notes
2 2 (2.35%) Tomcat
2 2 (2.35%) MS Exchange
2 2 (2.35%) WebSphere
2 2 (2.35%) Exchange Server 2010
Applications
1 15 (17.65%) MS Office
2 12 (14.12%) MS Excel
Business Applications
1 5 (5.88%) assyst
1 5 (5.88%) Remedy ITSM
2 4 (4.71%) SAP PM
3 2 (2.35%) SAP CRM
Cloud Services
1 6 (7.06%) PaaS
2 5 (5.88%) SaaS
Communications & Networking
1 9 (10.59%) Internet
2 7 (8.24%) DNS
3 6 (7.06%) Wireless
4 5 (5.88%) IP Telephony
4 5 (5.88%) VLAN
4 5 (5.88%) DHCP
4 5 (5.88%) TCP/IP
5 4 (4.71%) FTP
6 2 (2.35%) HTTP
6 2 (2.35%) Kerberos
6 2 (2.35%) VPN
6 2 (2.35%) LDAP
6 2 (2.35%) VoIP
6 2 (2.35%) HSPA
6 2 (2.35%) 3G
6 2 (2.35%) DSL
6 2 (2.35%) Firewall
6 2 (2.35%) HTTPS
6 2 (2.35%) SAN
Database & Business Intelligence
1 19 (22.35%) SQL Server
2 7 (8.24%) MySQL
3 1 (1.18%) SQL Server Reporting Services
3 1 (1.18%) MongoDB
3 1 (1.18%) Apache Cassandra
3 1 (1.18%) Relational Database
Development Applications
1 1 (1.18%) JUnit
1 1 (1.18%) Eclipse
General
1 11 (12.94%) Finance
2 9 (10.59%) Electronics
3 4 (4.71%) Telecoms
4 2 (2.35%) Banking
4 2 (2.35%) Billing
5 1 (1.18%) Marketing
5 1 (1.18%) Manufacturing
Job Titles
1 24 (28.24%) Analyst
2 13 (15.29%) Service Manager
3 12 (14.12%) Support Technician
3 12 (14.12%) Delivery Manager
4 10 (11.76%) Support Analyst
4 10 (11.76%) Change Manager
5 9 (10.59%) Services Delivery Manager
6 8 (9.41%) Senior Manager
7 7 (8.24%) Service Desk Analyst
7 7 (8.24%) Service Analyst
7 7 (8.24%) ITIL Manager
7 7 (8.24%) Applications Manager
7 7 (8.24%) Senior Services Delivery Manager
7 7 (8.24%) Help Desk Engineer
7 7 (8.24%) Senior Service Manager
7 7 (8.24%) Service Desk Engineer
8 6 (7.06%) Help Desk Support
8 6 (7.06%) Administrator
8 6 (7.06%) 1st Line Support
8 6 (7.06%) Systems Administrator
Libraries, Frameworks & Software Standards
1 11 (12.94%) XML
2 5 (5.88%) HTML
2 5 (5.88%) CSS
2 5 (5.88%) Web Services
3 4 (4.71%) EDIFACT
3 4 (4.71%) EDI
4 3 (3.53%) .NET
5 2 (2.35%) SOAP
5 2 (2.35%) SAML
5 2 (2.35%) Middleware
5 2 (2.35%) SAP Basis
5 2 (2.35%) OAuth
5 2 (2.35%) REST
5 2 (2.35%) Regular Expression
6 1 (1.18%) AngularJS
6 1 (1.18%) Ajax
6 1 (1.18%) JSON
6 1 (1.18%) jQuery
6 1 (1.18%) XHTML
6 1 (1.18%) LAMP
Miscellaneous
1 12 (14.12%) Management Information System
1 12 (14.12%) Analytical Skills
2 8 (9.41%) Video Conferencing
3 3 (3.53%) Computer Science
4 2 (2.35%) User Experience
4 2 (2.35%) Open Source
4 2 (2.35%) PKI
4 2 (2.35%) PMI
5 1 (1.18%) NHS
5 1 (1.18%) Social Media
5 1 (1.18%) Enterprise Software
Operating Systems
1 34 (40.00%) Windows
2 9 (10.59%) UNIX
3 7 (8.24%) Windows Server 2008
3 7 (8.24%) Windows XP
4 6 (7.06%) Linux
5 5 (5.88%) Android
5 5 (5.88%) Windows 7
6 2 (2.35%) Windows Server 2012
Processes & Methodologies
1 62 (72.94%) ITIL
2 61 (71.76%) Service Management
3 22 (25.88%) Incident Management
4 16 (18.82%) Change Management
5 15 (17.65%) Problem Management
6 11 (12.94%) Project Management
6 11 (12.94%) Service Delivery
7 10 (11.76%) Workflow
7 10 (11.76%) Workflow Management
8 8 (9.41%) Signal Processing
8 8 (9.41%) Process Management
9 5 (5.88%) Software Delivery
10 4 (4.71%) Process Improvement
10 4 (4.71%) Logistics
11 3 (3.53%) Supplier Management
11 3 (3.53%) Load Balancing
11 3 (3.53%) Cyber Security
11 3 (3.53%) PRINCE2
11 3 (3.53%) CRM
12 2 (2.35%) Six Sigma
Programming Languages
1 18 (21.18%) SQL
2 15 (17.65%) Java
3 6 (7.06%) C++
4 5 (5.88%) JavaScript
4 5 (5.88%) Perl
5 4 (4.71%) C#
6 3 (3.53%) Python
7 2 (2.35%) Shell Script
7 2 (2.35%) AWK
7 2 (2.35%) sed
7 2 (2.35%) C
Qualifications
1 10 (11.76%) Degree
2 8 (9.41%) Security Cleared
3 7 (8.24%) ITIL Foundation Certificate
3 7 (8.24%) SC Cleared
3 7 (8.24%) CTC Cleared
4 6 (7.06%) MCSE
4 6 (7.06%) Microsoft Certification
5 5 (5.88%) A+ Certification
5 5 (5.88%) MCP
6 3 (3.53%) ITIL Certification
7 2 (2.35%) PMI Certification
7 2 (2.35%) CISSP
8 1 (1.18%) Cisco Certification
8 1 (1.18%) CCNP
8 1 (1.18%) CCNA
8 1 (1.18%) RHCSA
Quality Assurance & Compliance
1 14 (16.47%) SLA
2 4 (4.71%) ISO 9001
3 2 (2.35%) QA
System Software
1 5 (5.88%) Active Directory
1 5 (5.88%) Hyper-V
2 2 (2.35%) Terminal Services
3 1 (1.18%) VMware Server
3 1 (1.18%) VMware Infrastructure
Systems Management
1 1 (1.18%) Unicenter
1 1 (1.18%) Netcool
1 1 (1.18%) Nagios
1 1 (1.18%) Cacti
1 1 (1.18%) Puppet
1 1 (1.18%) Opscode Chef
1 1 (1.18%) Icinga
Vendors
1 31 (36.47%) Microsoft
2 12 (14.12%) FrontRange
3 9 (10.59%) LANDesk
3 9 (10.59%) ServiceNow
3 9 (10.59%) HP
4 8 (9.41%) Oracle
5 6 (7.06%) SAP
6 5 (5.88%) Apple
6 5 (5.88%) Remedy
6 5 (5.88%) Mitel
7 3 (3.53%) Lotus
7 3 (3.53%) Axway
7 3 (3.53%) JD Edwards
7 3 (3.53%) Salesforce.com
7 3 (3.53%) Cisco
8 2 (2.35%) Citrix
8 2 (2.35%) BT
8 2 (2.35%) F5
9 1 (1.18%) VMware
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: Yesterday
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £80,000 per annum to circu £70,000 + 20% bonus + benef
Posted: 2 days ago
Surrey
Interquest - IQ ESM
Salary: £60000 per annum + Benefits & Bonus
Posted: 2 days ago
Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £39000.00 - £49000.00 per annum + benefits
Posted: 3 days ago
Surrey
Interquest - IQ ESM
Salary: £22000 - £30000 per annum + OTE + Benefits
Posted: 9 days ago