The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 152 182 196
Rank change year-on-year
+30 +14
Permanent jobs citing ITSM 59 22 32
As % of all permanent IT jobs located in Surrey 1.29% 0.47% 0.61%
As % of the Processes & Methodologies category 1.60% 0.58% 0.78%
Number of salaries quoted 48 19 30
Average salary £27,750 £42,500 £40,000
Average salary % change year-on-year
-34.70% +6.25%
90% offered a salary of more than £21,500 £21,500 £29,610
10% offered a salary of more than £50,000 £49,500 £45,000
UK excluding London average salary £39,000 £42,500 £40,000
% change year-on-year
-8.23% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3684 3763 4112
As % of all permanent IT jobs located in Surrey 80.45% 79.93% 78.34%
Number of salaries quoted 2951 3075 3463
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,000 £30,000 £29,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 1 October 2014.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +13 10 £23,500 -21.66%
Egham - 10 - -
Woking +16 8 £33,000 -26.66% 1
Reigate - 3 £28,000 -
Farnham - 3 £50,000 -
Dorking - 3 £27,500 -
Camberley -1 1 £27,500 -52.17%
Redhill - 1 £30,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 1 October 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 95 (69.85%) ITIL
2 89 (65.44%) Service Management
3 48 (35.29%) VMware
4 44 (32.35%) SQL
5 37 (27.21%) Microsoft
6 35 (25.74%) Windows
7 34 (25.00%) HTML
8 33 (24.26%) JavaScript
8 33 (24.26%) CSS
9 24 (17.65%) MS Office
10 23 (16.91%) Linux
10 23 (16.91%) .NET
11 22 (16.18%) MS Excel
12 21 (15.44%) Web Services
13 20 (14.71%) Active Directory
14 19 (13.97%) Citrix
15 18 (13.24%) Agile Software Development
16 17 (12.50%) Oracle
16 17 (12.50%) SQL Server
16 17 (12.50%) Java
17 16 (11.76%) XML
17 16 (11.76%) UNIX
17 16 (11.76%) VMware Infrastructure
17 16 (11.76%) Relational Database
18 15 (11.03%) Finance
18 15 (11.03%) Service Delivery
19 14 (10.29%) Degree
19 14 (10.29%) Enterprise Software
20 13 (9.56%) ServiceNow
20 13 (9.56%) SaaS

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 1 October 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.62%) MS Exchange
2 6 (4.41%) SharePoint
3 4 (2.94%) Exchange Server 2007
3 4 (2.94%) SharePoint 2010
4 3 (2.21%) Exchange Server 2010
4 3 (2.21%) IIS
5 2 (1.47%) Tomcat
6 1 (0.74%) NetWeaver
6 1 (0.74%) SAS
Applications
1 24 (17.65%) MS Office
2 22 (16.18%) MS Excel
3 4 (2.94%) MS Project
3 4 (2.94%) MS PowerPoint
4 2 (1.47%) PaintShop Pro
Business Applications
1 5 (3.68%) Remedy ITSM
1 5 (3.68%) SAP Oil and Gas
2 4 (2.94%) SAP IS-U
Cloud Services
1 13 (9.56%) SaaS
2 4 (2.94%) PaaS
2 4 (2.94%) Microsoft Azure
3 2 (1.47%) Amazon AWS
Communications & Networking
1 13 (9.56%) DNS
2 12 (8.82%) SAN
3 10 (7.35%) VPN
3 10 (7.35%) Firewall
4 9 (6.62%) Wireless
4 9 (6.62%) TCP/IP
4 9 (6.62%) LAN
4 9 (6.62%) WAN
5 6 (4.41%) DHCP
5 6 (4.41%) Internet
6 5 (3.68%) LDAP
7 4 (2.94%) IP Telephony
7 4 (2.94%) VLAN
7 4 (2.94%) NAS
8 3 (2.21%) Cisco ISE
8 3 (2.21%) HSPA
8 3 (2.21%) 3G
8 3 (2.21%) DSL
8 3 (2.21%) VoIP
9 2 (1.47%) EIGRP
Database & Business Intelligence
1 17 (12.50%) SQL Server
2 16 (11.76%) Relational Database
3 11 (8.09%) MySQL
4 8 (5.88%) SQL Server 2008
5 5 (3.68%) Oracle Database
5 5 (3.68%) Oracle Database 11g
5 5 (3.68%) RDBMS
6 4 (2.94%) DB2
7 2 (1.47%) Big Data
8 1 (0.74%) SAP HANA
8 1 (0.74%) Data Warehouse
Development Applications
1 7 (5.15%) Eclipse
2 4 (2.94%) Xcode
3 2 (1.47%) JUnit
3 2 (1.47%) Serena SBM
General
1 15 (11.03%) Finance
2 5 (3.68%) Marketing
3 4 (2.94%) Telecoms
3 4 (2.94%) Retail
3 4 (2.94%) French Language
3 4 (2.94%) German Language
4 3 (2.21%) Banking
4 3 (2.21%) Legal
5 1 (0.74%) Manufacturing
5 1 (0.74%) Publishing
5 1 (0.74%) Electronics
Job Titles
1 43 (31.62%) Analyst
2 24 (17.65%) Applications Support
3 14 (10.29%) Support Analyst
4 13 (9.56%) Service Manager
5 12 (8.82%) Support Engineer
5 12 (8.82%) Service Analyst
5 12 (8.82%) Developer
6 11 (8.09%) Service Desk Analyst
7 7 (5.15%) Help Desk Support
7 7 (5.15%) 1st Line Support
7 7 (5.15%) Architect
7 7 (5.15%) Business Analyst
8 6 (4.41%) Programme Manager
8 6 (4.41%) Administrator
8 6 (4.41%) Solutions Architect
8 6 (4.41%) Test Analyst
8 6 (4.41%) Help Desk Engineer
8 6 (4.41%) Service Desk Engineer
9 5 (3.68%) Senior Technician
9 5 (3.68%) Production Support Analyst
Libraries, Frameworks & Software Standards
1 34 (25.00%) HTML
2 33 (24.26%) CSS
3 23 (16.91%) .NET
4 21 (15.44%) Web Services
5 16 (11.76%) XML
6 7 (5.15%) Ajax
6 7 (5.15%) XHTML
7 6 (4.41%) JSON
8 4 (2.94%) Cocoa
8 4 (2.94%) Java EE
8 4 (2.94%) Application Packaging
8 4 (2.94%) Android NDK
9 2 (1.47%) ASP.NET
9 2 (1.47%) Silverlight
9 2 (1.47%) jQuery
9 2 (1.47%) AngularJS
10 1 (0.74%) SAP Basis
Miscellaneous
1 14 (10.29%) Enterprise Software
2 5 (3.68%) Analytical Skills
2 5 (3.68%) CMDB
2 5 (3.68%) Management Information System
3 4 (2.94%) IVR
3 4 (2.94%) Computer Science
3 4 (2.94%) Mobile App
4 3 (2.21%) Wiki
4 3 (2.21%) Statistics
4 3 (2.21%) NHS
5 2 (1.47%) Enterprise Storage
5 2 (1.47%) Open Source
6 1 (0.74%) Learning Management System
6 1 (0.74%) Graphic Design
6 1 (0.74%) Mathematics
6 1 (0.74%) DTV
Operating Systems
1 35 (25.74%) Windows
2 23 (16.91%) Linux
3 16 (11.76%) UNIX
4 12 (8.82%) Windows Server 2008
5 8 (5.88%) Android
5 8 (5.88%) Windows 7
6 6 (4.41%) Windows XP
6 6 (4.41%) Red Hat Enterprise Linux
7 5 (3.68%) Windows Server 2012
8 4 (2.94%) Apple iOS
9 2 (1.47%) AIX
9 2 (1.47%) Solaris
10 1 (0.74%) Windows 8
Processes & Methodologies
1 95 (69.85%) ITIL
2 89 (65.44%) Service Management
3 18 (13.24%) Agile Software Development
4 15 (11.03%) Service Delivery
5 10 (7.35%) PRINCE2
5 10 (7.35%) Project Management
5 10 (7.35%) Business Continuity
6 9 (6.62%) Change Management
7 8 (5.88%) Disaster Recovery
7 8 (5.88%) Migration
8 7 (5.15%) Product Management
8 7 (5.15%) Incident Management
8 7 (5.15%) Configuration Management
9 6 (4.41%) CRM
9 6 (4.41%) Process Management
9 6 (4.41%) Information Security
9 6 (4.41%) Stakeholder Management
9 6 (4.41%) Asset Management
9 6 (4.41%) Software Testing
9 6 (4.41%) Release Management
Programming Languages
1 44 (32.35%) SQL
2 33 (24.26%) JavaScript
3 17 (12.50%) Java
4 10 (7.35%) PHP
4 10 (7.35%) PowerShell
5 6 (4.41%) C#
6 5 (3.68%) Python
6 5 (3.68%) C++
6 5 (3.68%) PL/SQL
6 5 (3.68%) Perl
7 4 (2.94%) Objective-C
8 1 (0.74%) Delphi
Qualifications
1 14 (10.29%) Degree
2 10 (7.35%) ITIL Foundation Certificate
3 9 (6.62%) ISEB
4 6 (4.41%) ITIL Certification
4 6 (4.41%) Security Cleared
5 5 (3.68%) SAP Certification
6 4 (2.94%) MCSE
6 4 (2.94%) MCP
6 4 (2.94%) Microsoft Certification
6 4 (2.94%) PMP
6 4 (2.94%) PMI Certification
6 4 (2.94%) A+ Certification
7 3 (2.21%) PRINCE2 Certification
8 2 (1.47%) Cisco Certification
8 2 (1.47%) CCNP
Quality Assurance & Compliance
1 8 (5.88%) SLA
2 7 (5.15%) QA
3 6 (4.41%) ISO 9000
3 6 (4.41%) ISO/IEC 27001
4 5 (3.68%) ISO 9001
5 3 (2.21%) PCI DSS
System Software
1 20 (14.71%) Active Directory
2 16 (11.76%) VMware Infrastructure
3 8 (5.88%) Hyper-V
4 6 (4.41%) VMware ESX
5 3 (2.21%) Terminal Services
6 2 (1.47%) VMware Workstation
6 2 (1.47%) XenApp
6 2 (1.47%) XenDesktop
7 1 (0.74%) XenServer
Systems Management
1 4 (2.94%) NetBackup
1 4 (2.94%) Backup Exec
1 4 (2.94%) SCCM
1 4 (2.94%) Cisco UCCX
2 3 (2.21%) Cisco Prime
3 1 (0.74%) SCOM
3 1 (0.74%) Nagios
Vendors
1 48 (35.29%) VMware
2 37 (27.21%) Microsoft
3 19 (13.97%) Citrix
4 17 (12.50%) Oracle
5 13 (9.56%) ServiceNow
5 13 (9.56%) HP
5 13 (9.56%) Cisco
6 7 (5.15%) SAP
7 6 (4.41%) IBM
7 6 (4.41%) Red Hat
8 5 (3.68%) Remedy
8 5 (3.68%) Dell
9 4 (2.94%) Sybase
9 4 (2.94%) Apple
9 4 (2.94%) Mitel
9 4 (2.94%) Veeam
10 3 (2.21%) F5
10 3 (2.21%) FrontRange
10 3 (2.21%) BT
11 2 (1.47%) Avaya
Woking
Interquest - IQ ESM
Salary: £35000 - £45000 per annum + benefits
Posted: 8 days ago
Surrey
Deerfoot IT
Salary: £26000 - £28000 per annum
Posted: 9 days ago