The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 165 146 181
Rank change year-on-year
-19 +35
Permanent jobs citing ITSM 47 62 40
As % of all permanent IT jobs located in Surrey 1.05% 1.37% 0.82%
As % of the Processes & Methodologies category 1.26% 1.65% 1.03%
Number of salaries quoted 44 52 31
Average salary £37,500 £35,000 £42,500
Average salary % change year-on-year
+7.14% -17.64%
90% offered a salary of more than £22,950 £21,500 £21,500
10% offered a salary of more than £55,000 £47,500 £75,000
UK excluding London average salary £42,500 £42,500 £45,000
% change year-on-year
- -5.55%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3745 3767 3887
As % of all permanent IT jobs located in Surrey 83.56% 83.05% 79.95%
Number of salaries quoted 3108 2995 3123
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,500 £30,000 £28,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 4 March 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +9 12 £26,500 -11.66% 3
Woking +3 8 £55,000 +83.33%
Weybridge +3 4 £40,000 -11.11% 1
Leatherhead +10 2 £33,750 -30.76%
Staines +6 2 £50,000 +21.21%
Reigate -4 2 £30,500 -12.85% 1
Farnham - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 4 March 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 72 (75.00%) ITIL
2 70 (72.92%) Service Management
3 40 (41.67%) Microsoft
4 39 (40.63%) Windows
5 29 (30.21%) MS Office
6 22 (22.92%) SQL Server
7 21 (21.88%) Incident Management
8 19 (19.79%) SQL
8 19 (19.79%) MS Excel
9 17 (17.71%) Java
9 17 (17.71%) XML
9 17 (17.71%) Finance
10 16 (16.67%) Windows Server 2008
11 15 (15.63%) ITIL Foundation Certificate
11 15 (15.63%) Service Delivery
11 15 (15.63%) Internet
11 15 (15.63%) DNS
12 14 (14.58%) HTML
12 14 (14.58%) Project Management
13 13 (13.54%) Wireless
13 13 (13.54%) MCSE
13 13 (13.54%) HP
13 13 (13.54%) Microsoft Certification
13 13 (13.54%) Analytical Skills
14 12 (12.50%) Mitel
14 12 (12.50%) IP Telephony
14 12 (12.50%) VLAN
14 12 (12.50%) ServiceNow
14 12 (12.50%) Android
14 12 (12.50%) Hyper-V

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 4 March 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.17%) Tomcat
2 3 (3.13%) SharePoint
2 3 (3.13%) MS Exchange
2 3 (3.13%) IBM Notes
2 3 (3.13%) Exchange Server 2010
3 2 (2.08%) WebSphere
4 1 (1.04%) IIS
Applications
1 29 (30.21%) MS Office
2 19 (19.79%) MS Excel
3 6 (6.25%) MS Project
4 1 (1.04%) MS PowerPoint
Business Applications
1 6 (6.25%) SAP IS-U
1 6 (6.25%) SAP Oil and Gas
2 4 (4.17%) SAP PM
3 2 (2.08%) Remedy ITSM
3 2 (2.08%) assyst
Cloud Services
1 9 (9.38%) PaaS
2 6 (6.25%) SaaS
Communications & Networking
1 15 (15.63%) Internet
1 15 (15.63%) DNS
2 13 (13.54%) Wireless
3 12 (12.50%) IP Telephony
3 12 (12.50%) VLAN
3 12 (12.50%) DHCP
4 7 (7.29%) TCP/IP
5 4 (4.17%) Firewall
5 4 (4.17%) FTP
6 3 (3.13%) VoIP
6 3 (3.13%) VPN
6 3 (3.13%) LDAP
6 3 (3.13%) DSL
6 3 (3.13%) 3G
6 3 (3.13%) HSPA
7 2 (2.08%) HTTPS
7 2 (2.08%) HTTP
7 2 (2.08%) Kerberos
7 2 (2.08%) SAN
8 1 (1.04%) Cisco ISE
Database & Business Intelligence
1 22 (22.92%) SQL Server
2 10 (10.42%) MySQL
3 5 (5.21%) Relational Database
4 1 (1.04%) SQL Server Reporting Services
4 1 (1.04%) MongoDB
4 1 (1.04%) Apache Cassandra
Development Applications
1 4 (4.17%) Eclipse
2 3 (3.13%) JUnit
General
1 17 (17.71%) Finance
2 6 (6.25%) Retail
3 4 (4.17%) Electronics
4 3 (3.13%) Telecoms
5 2 (2.08%) Banking
6 1 (1.04%) Manufacturing
6 1 (1.04%) Marketing
6 1 (1.04%) French Language
6 1 (1.04%) German Language
Job Titles
1 26 (27.08%) Analyst
2 14 (14.58%) Senior Manager
2 14 (14.58%) Support Technician
2 14 (14.58%) Service Analyst
3 13 (13.54%) Service Desk Analyst
4 12 (12.50%) Help Desk Engineer
4 12 (12.50%) Service Desk Engineer
4 12 (12.50%) Network Technician
5 11 (11.46%) 1st Line Support
5 11 (11.46%) Help Desk Support
6 9 (9.38%) Service Manager
7 7 (7.29%) Services Delivery Manager
7 7 (7.29%) Developer
7 7 (7.29%) Applications Manager
7 7 (7.29%) Senior Services Delivery Manager
7 7 (7.29%) Senior Service Manager
7 7 (7.29%) Delivery Manager
8 6 (6.25%) Senior Technician
8 6 (6.25%) IT Support
8 6 (6.25%) SAP Programme Manager
Libraries, Frameworks & Software Standards
1 17 (17.71%) XML
2 14 (14.58%) HTML
3 12 (12.50%) CSS
4 8 (8.33%) Web Services
5 6 (6.25%) .NET
6 4 (4.17%) Ajax
6 4 (4.17%) EDIFACT
6 4 (4.17%) XHTML
6 4 (4.17%) EDI
7 3 (3.13%) JSON
7 3 (3.13%) jQuery
7 3 (3.13%) AngularJS
8 2 (2.08%) Regular Expression
8 2 (2.08%) OAuth
8 2 (2.08%) REST
8 2 (2.08%) SAML
8 2 (2.08%) SOAP
9 1 (1.04%) LAMP
9 1 (1.04%) Silverlight
Miscellaneous
1 13 (13.54%) Analytical Skills
2 7 (7.29%) Management Information System
2 7 (7.29%) Enterprise Software
3 3 (3.13%) Computer Science
3 3 (3.13%) Open Source
3 3 (3.13%) Video Conferencing
4 2 (2.08%) User Experience
4 2 (2.08%) Wiki
4 2 (2.08%) PKI
4 2 (2.08%) PMI
5 1 (1.04%) NHS
5 1 (1.04%) CMDB
5 1 (1.04%) Social Media
Operating Systems
1 39 (40.63%) Windows
2 16 (16.67%) Windows Server 2008
3 12 (12.50%) Android
3 12 (12.50%) Windows 7
3 12 (12.50%) Windows XP
3 12 (12.50%) UNIX
4 9 (9.38%) Linux
5 3 (3.13%) Windows Server 2012
Processes & Methodologies
1 72 (75.00%) ITIL
2 70 (72.92%) Service Management
3 21 (21.88%) Incident Management
4 15 (15.63%) Service Delivery
5 14 (14.58%) Project Management
6 9 (9.38%) CRM
6 9 (9.38%) Change Management
7 8 (8.33%) Problem Management
8 6 (6.25%) People Management
8 6 (6.25%) Release Management
8 6 (6.25%) Agile Software Development
8 6 (6.25%) Technical Architecture
8 6 (6.25%) Process Management
9 5 (5.21%) Scrum
9 5 (5.21%) Workflow
9 5 (5.21%) Workflow Management
10 4 (4.17%) Logistics
11 3 (3.13%) Data Modelling
11 3 (3.13%) Supplier Management
11 3 (3.13%) Load Balancing
Programming Languages
1 19 (19.79%) SQL
2 17 (17.71%) Java
3 12 (12.50%) JavaScript
4 6 (6.25%) Perl
5 5 (5.21%) C++
6 4 (4.17%) Python
7 3 (3.13%) C#
7 3 (3.13%) PHP
8 2 (2.08%) sed
8 2 (2.08%) PowerShell
8 2 (2.08%) Shell Script
8 2 (2.08%) AWK
8 2 (2.08%) C
Qualifications
1 15 (15.63%) ITIL Foundation Certificate
2 13 (13.54%) MCSE
2 13 (13.54%) Microsoft Certification
3 12 (12.50%) A+ Certification
3 12 (12.50%) MCP
4 11 (11.46%) Degree
5 8 (8.33%) PMI Certification
6 7 (7.29%) SC Cleared
6 7 (7.29%) CTC Cleared
6 7 (7.29%) Security Cleared
7 6 (6.25%) PMP
7 6 (6.25%) SAP Certification
8 4 (4.17%) VCP4
8 4 (4.17%) ITIL Certification
9 2 (2.08%) CISSP
10 1 (1.04%) Cisco Certification
10 1 (1.04%) CCNP
10 1 (1.04%) CCNA
10 1 (1.04%) RHCSA
Quality Assurance & Compliance
1 12 (12.50%) SLA
2 11 (11.46%) ISO 9001
3 7 (7.29%) QA
System Software
1 12 (12.50%) Hyper-V
2 8 (8.33%) Active Directory
3 3 (3.13%) Terminal Services
4 1 (1.04%) VMware Server
4 1 (1.04%) VMware Infrastructure
Systems Management
1 1 (1.04%) Netcool
1 1 (1.04%) Unicenter
1 1 (1.04%) Nagios
1 1 (1.04%) Cacti
1 1 (1.04%) Puppet
1 1 (1.04%) Cisco Prime
1 1 (1.04%) Icinga
1 1 (1.04%) Opscode Chef
Vendors
1 40 (41.67%) Microsoft
2 13 (13.54%) HP
3 12 (12.50%) Mitel
3 12 (12.50%) ServiceNow
3 12 (12.50%) Apple
4 10 (10.42%) SAP
5 9 (9.38%) Oracle
6 8 (8.33%) FrontRange
7 6 (6.25%) LANDesk
8 4 (4.17%) VMware
8 4 (4.17%) Cisco
8 4 (4.17%) Citrix
9 3 (3.13%) BT
9 3 (3.13%) JD Edwards
9 3 (3.13%) Lotus
9 3 (3.13%) Salesforce.com
9 3 (3.13%) Axway
9 3 (3.13%) F5
10 2 (2.08%) Remedy
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000 - £24500 per annum + package
Posted: 3 days ago
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: 3 days ago
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: 3 days ago
Reigate, Surrey
TLP Consultancy Ltd.
Salary: £28000 - £33000 per annum + Car + Package
Posted: 6 days ago