The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 129 147 177
Rank change year-on-year
+18 +30
Permanent jobs citing ITSM 86 70 43
As % of all permanent IT jobs located in Surrey 1.93% 1.42% 0.88%
As % of the Processes & Methodologies category 2.30% 1.72% 1.11%
Number of salaries quoted 83 64 38
Average salary £37,500 £30,000 £42,500
Average salary % change year-on-year
+25.00% -29.41%
90% offered a salary of more than £23,450 £23,500 £21,500
10% offered a salary of more than £55,000 £50,000 £58,250
UK excluding London average salary £42,500 £40,857 £42,500
% change year-on-year
+4.02% -3.86%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3737 4074 3859
As % of all permanent IT jobs located in Surrey 83.68% 82.49% 79.32%
Number of salaries quoted 3249 3302 3032
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 2 September 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +14 37 £35,000 - 3
Guildford 0 14 £37,500 +59.57% 1
Staines - 6 £62,500 -
Reigate +16 4 £22,750 -18.26%
Leatherhead - 3 £22,500 -
Egham -6 2 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 2 September 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 119 (85.61%) ITIL
2 87 (62.59%) Service Management
3 39 (28.06%) HTML
4 35 (25.18%) Agile Software Development
5 33 (23.74%) SQL
5 33 (23.74%) SQL Server
6 31 (22.30%) JavaScript
7 30 (21.58%) Change Management
8 29 (20.86%) Incident Management
9 28 (20.14%) Problem Management
10 26 (18.71%) C#
11 24 (17.27%) CSS
12 23 (16.55%) Windows
13 22 (15.83%) Process Improvement
14 21 (15.11%) Web Services
15 20 (14.39%) XML
15 20 (14.39%) .NET
15 20 (14.39%) Workflow
15 20 (14.39%) LANDesk
15 20 (14.39%) FrontRange
16 19 (13.67%) Service Delivery
17 18 (12.95%) ServiceNow
18 17 (12.23%) QA
18 17 (12.23%) Java
19 16 (11.51%) Management Information System
20 15 (10.79%) C++
21 14 (10.07%) Microsoft
21 14 (10.07%) Project Management
22 12 (8.63%) Product Management
22 12 (8.63%) SaaS

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 2 September 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.47%) IBM Notes
1 9 (6.47%) SharePoint
2 5 (3.60%) IIS
3 2 (1.44%) Apache
3 2 (1.44%) Tomcat
4 1 (0.72%) MS Exchange
4 1 (0.72%) Exchange Server 2007
Applications
1 5 (3.60%) MS Office
2 4 (2.88%) MS Excel
3 1 (0.72%) MS Visio
3 1 (0.72%) MS PowerPoint
3 1 (0.72%) MS Project
Business Applications
1 11 (7.91%) Remedy ITSM
2 6 (4.32%) assyst
3 5 (3.60%) SAP CRM
4 2 (1.44%) SAP IS-U
5 1 (0.72%) Maximo
Cloud Services
1 12 (8.63%) SaaS
2 2 (1.44%) Amazon AWS
3 1 (0.72%) PaaS
Communications & Networking
1 3 (2.16%) Internet
2 2 (1.44%) LAN
2 2 (1.44%) SMS
2 2 (1.44%) WAN
3 1 (0.72%) VPN
3 1 (0.72%) SSL
3 1 (0.72%) LDAP
Database & Business Intelligence
1 33 (23.74%) SQL Server
2 4 (2.88%) MySQL
3 3 (2.16%) Relational Database
3 3 (2.16%) SQL Server Reporting Services
4 2 (1.44%) MongoDB
4 2 (1.44%) Apache Cassandra
Development Applications
1 5 (3.60%) Visual Studio
General
1 10 (7.19%) French Language
2 6 (4.32%) Telecoms
2 6 (4.32%) Finance
3 5 (3.60%) Billing
3 5 (3.60%) Electronics
4 4 (2.88%) Marketing
5 2 (1.44%) Dutch Language
5 2 (1.44%) German Language
6 1 (0.72%) Retail
Job Titles
1 25 (17.99%) ITIL Manager
2 24 (17.27%) Process Manager
3 23 (16.55%) Analyst
4 22 (15.83%) Developer
5 19 (13.67%) Applications Developer
6 14 (10.07%) Administrator
6 14 (10.07%) Service Manager
7 13 (9.35%) Delivery Manager
7 13 (9.35%) Systems Administrator
8 10 (7.19%) Architect
8 10 (7.19%) Project Manager
8 10 (7.19%) Support Analyst
9 8 (5.76%) Consultant
9 8 (5.76%) Services Delivery Manager
9 8 (5.76%) Author
9 8 (5.76%) Technical Author
10 7 (5.04%) Software Project Manager
10 7 (5.04%) Software Manager
11 6 (4.32%) Agile Project Manager
11 6 (4.32%) C# .NET Developer
Libraries, Frameworks & Software Standards
1 39 (28.06%) HTML
2 24 (17.27%) CSS
3 21 (15.11%) Web Services
4 20 (14.39%) XML
4 20 (14.39%) .NET
5 5 (3.60%) Middleware
5 5 (3.60%) SAP Basis
6 4 (2.88%) .NET Framework
6 4 (2.88%) SAP XI
7 2 (1.44%) WCF
7 2 (1.44%) Silverlight
7 2 (1.44%) Managed Extensibility Framework
7 2 (1.44%) LAMP
8 1 (0.72%) ASP.NET
Miscellaneous
1 16 (11.51%) Management Information System
2 8 (5.76%) Enterprise Software
3 5 (3.60%) Video Conferencing
4 3 (2.16%) Analytical Skills
5 2 (1.44%) Hybrid Cloud
5 2 (1.44%) Enterprise Storage
5 2 (1.44%) Replication
5 2 (1.44%) Clustering
5 2 (1.44%) Computer Science
6 1 (0.72%) Mathematics
Operating Systems
1 23 (16.55%) Windows
2 7 (5.04%) Linux
3 2 (1.44%) UNIX
3 2 (1.44%) Red Hat Enterprise Linux
4 1 (0.72%) Windows 7
4 1 (0.72%) Windows 8
4 1 (0.72%) Windows Server 2012
4 1 (0.72%) Windows Server 2008
Processes & Methodologies
1 119 (85.61%) ITIL
2 87 (62.59%) Service Management
3 35 (25.18%) Agile Software Development
4 30 (21.58%) Change Management
5 29 (20.86%) Incident Management
6 28 (20.14%) Problem Management
7 22 (15.83%) Process Improvement
8 20 (14.39%) Workflow
9 19 (13.67%) Service Delivery
10 14 (10.07%) Project Management
11 12 (8.63%) Product Management
12 11 (7.91%) Workflow Management
13 8 (5.76%) Software Engineering
14 7 (5.04%) Performance Management
15 6 (4.32%) Software Delivery
15 6 (4.32%) Line Management
16 5 (3.60%) Signal Processing
16 5 (3.60%) Asset Management
16 5 (3.60%) CRM
17 4 (2.88%) Configuration Management
Programming Languages
1 33 (23.74%) SQL
2 31 (22.30%) JavaScript
3 26 (18.71%) C#
4 17 (12.23%) Java
5 15 (10.79%) C++
6 10 (7.19%) VB.NET
7 5 (3.60%) PHP
8 2 (1.44%) Python
8 2 (1.44%) Delphi
8 2 (1.44%) Perl
Qualifications
1 11 (7.91%) ITIL Certification
2 7 (5.04%) Degree
3 3 (2.16%) ISTQB Foundation Certification
3 3 (2.16%) ISTQB
3 3 (2.16%) ISEB
4 2 (1.44%) RHCSA
5 1 (0.72%) GNVQ
5 1 (0.72%) Security Cleared
5 1 (0.72%) Microsoft Certification
5 1 (0.72%) MCSA
Quality Assurance & Compliance
1 17 (12.23%) QA
2 9 (6.47%) SLA
System Software
1 5 (3.60%) Active Directory
2 2 (1.44%) XenApp
3 1 (0.72%) VMware Infrastructure
Systems Management
1 2 (1.44%) Netcool
1 2 (1.44%) Nagios
1 2 (1.44%) Cacti
1 2 (1.44%) Puppet
1 2 (1.44%) Opscode Chef
1 2 (1.44%) Icinga
2 1 (0.72%) Unicenter
2 1 (0.72%) Ionix
Vendors
1 20 (14.39%) FrontRange
1 20 (14.39%) LANDesk
2 18 (12.95%) ServiceNow
3 14 (10.07%) Microsoft
4 11 (7.91%) Oracle
4 11 (7.91%) Remedy
5 9 (6.47%) Lotus
5 9 (6.47%) JD Edwards
5 9 (6.47%) Salesforce.com
6 8 (5.76%) Adobe
6 8 (5.76%) HP
7 7 (5.04%) Epicor
7 7 (5.04%) Sage
8 5 (3.60%) SAP
9 3 (2.16%) Citrix
9 3 (2.16%) BMC
9 3 (2.16%) VMware
10 2 (1.44%) 3PAR
10 2 (1.44%) Red Hat
10 2 (1.44%) Cisco
Woking, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum + benefits
Posted: 2 hours ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £43000 - £50000 per annum + ben
Posted: 7 hours ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + ben
Posted: 5 days ago
Surrey
set2recruit
Salary: Competitive Salary and benefits package
Posted: 5 days ago
Guildford, Surrey
ANSON MCCADE
Salary: £40-55K
Posted: 5 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £32,000 to £35,000 per annum + bonus + 29 days + share ops scheme
Posted: 16 days ago