The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 1 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Apr 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 158 152 191
Rank change year-on-year
-6 +39
Permanent jobs citing ITSM 51 65 31
As % of all permanent IT jobs located in Surrey 1.10% 1.30% 0.60%
As % of the Processes & Methodologies category 1.32% 1.55% 0.75%
Number of salaries quoted 48 53 23
Average salary £37,500 £42,500 £57,500
Average salary % change year-on-year
-11.76% -26.08%
90% offered a salary of more than £23,250 £22,600 £21,500
10% offered a salary of more than £52,500 £52,200 £75,000
UK excluding London average salary £45,000 £45,000 £47,500
% change year-on-year
- -5.26%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3865 4189 4113
As % of all permanent IT jobs located in Surrey 83.23% 83.50% 80.22%
Number of salaries quoted 3245 3374 3183
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £30,500 £31,500 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £43,800 £42,500 £40,000
% change year-on-year
+3.05% +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 1 April 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 1 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +23 22 £24,875 -17.08% 1
Woking +5 7 £53,750 +79.16%
Weybridge +8 4 £40,000 -11.11%
Leatherhead -2 2 £33,750 -30.76%
Staines -11 2 £50,000 +12.35%
Reigate - 2 £30,500 -
Farnham - 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 1 April 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 62 (72.09%) ITIL
2 59 (68.60%) Service Management
3 39 (45.35%) Windows
4 36 (41.86%) Microsoft
5 22 (25.58%) SQL Server
6 21 (24.42%) MS Office
7 20 (23.26%) Incident Management
8 18 (20.93%) SQL
9 15 (17.44%) Java
9 15 (17.44%) MS Excel
10 13 (15.12%) Project Management
10 13 (15.12%) Change Management
10 13 (15.12%) Finance
10 13 (15.12%) Analytical Skills
11 12 (13.95%) SLA
11 12 (13.95%) Management Information System
11 12 (13.95%) FrontRange
11 12 (13.95%) Problem Management
12 11 (12.79%) XML
12 11 (12.79%) DNS
12 11 (12.79%) Degree
12 11 (12.79%) Windows Server 2008
12 11 (12.79%) ServiceNow
12 11 (12.79%) ITIL Foundation Certificate
13 10 (11.63%) Internet
13 10 (11.63%) Service Delivery
13 10 (11.63%) Workflow
13 10 (11.63%) Workflow Management
14 9 (10.47%) UNIX
14 9 (10.47%) MCSE

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 1 April 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.49%) IBM Notes
1 3 (3.49%) SharePoint
1 3 (3.49%) MS Exchange
1 3 (3.49%) Exchange Server 2010
2 2 (2.33%) WebSphere
2 2 (2.33%) Tomcat
Applications
1 21 (24.42%) MS Office
2 15 (17.44%) MS Excel
3 2 (2.33%) MS Project
4 1 (1.16%) MS PowerPoint
Business Applications
1 5 (5.81%) assyst
1 5 (5.81%) Remedy ITSM
2 4 (4.65%) SAP PM
3 2 (2.33%) SAP Oil and Gas
3 2 (2.33%) SAP IS-U
Cloud Services
1 7 (8.14%) PaaS
2 5 (5.81%) SaaS
Communications & Networking
1 11 (12.79%) DNS
2 10 (11.63%) Internet
3 9 (10.47%) Wireless
4 8 (9.30%) IP Telephony
4 8 (9.30%) VLAN
4 8 (9.30%) DHCP
5 6 (6.98%) TCP/IP
6 4 (4.65%) FTP
7 3 (3.49%) VPN
7 3 (3.49%) VoIP
7 3 (3.49%) HSPA
7 3 (3.49%) 3G
7 3 (3.49%) DSL
7 3 (3.49%) Firewall
8 2 (2.33%) LDAP
8 2 (2.33%) HTTP
8 2 (2.33%) Kerberos
8 2 (2.33%) HTTPS
8 2 (2.33%) SAN
Database & Business Intelligence
1 22 (25.58%) SQL Server
2 7 (8.14%) MySQL
3 1 (1.16%) SQL Server Reporting Services
3 1 (1.16%) MongoDB
3 1 (1.16%) Apache Cassandra
3 1 (1.16%) Relational Database
Development Applications
1 1 (1.16%) JUnit
1 1 (1.16%) Eclipse
General
1 13 (15.12%) Finance
2 9 (10.47%) Electronics
3 3 (3.49%) Telecoms
4 2 (2.33%) Banking
4 2 (2.33%) Retail
5 1 (1.16%) Marketing
5 1 (1.16%) Manufacturing
Job Titles
1 25 (29.07%) Analyst
2 15 (17.44%) Support Technician
3 10 (11.63%) Support Analyst
3 10 (11.63%) Senior Manager
3 10 (11.63%) Service Manager
4 9 (10.47%) Change Manager
5 8 (9.30%) Network Technician
5 8 (9.30%) Service Analyst
5 8 (9.30%) Service Desk Analyst
5 8 (9.30%) Delivery Manager
5 8 (9.30%) Help Desk Engineer
5 8 (9.30%) Service Desk Engineer
6 7 (8.14%) Help Desk Support
6 7 (8.14%) Applications Manager
6 7 (8.14%) Senior Services Delivery Manager
6 7 (8.14%) Senior Service Manager
6 7 (8.14%) 1st Line Support
6 7 (8.14%) Services Delivery Manager
7 6 (6.98%) Administrator
7 6 (6.98%) Systems Administrator
Libraries, Frameworks & Software Standards
1 11 (12.79%) XML
2 7 (8.14%) HTML
3 6 (6.98%) CSS
4 5 (5.81%) Web Services
5 4 (4.65%) EDI
5 4 (4.65%) EDIFACT
6 3 (3.49%) .NET
7 2 (2.33%) SOAP
7 2 (2.33%) SAML
7 2 (2.33%) OAuth
7 2 (2.33%) REST
7 2 (2.33%) Regular Expression
8 1 (1.16%) AngularJS
8 1 (1.16%) LAMP
8 1 (1.16%) Ajax
8 1 (1.16%) JSON
8 1 (1.16%) jQuery
8 1 (1.16%) XHTML
Miscellaneous
1 13 (15.12%) Analytical Skills
2 12 (13.95%) Management Information System
3 8 (9.30%) Video Conferencing
4 3 (3.49%) Computer Science
4 3 (3.49%) Enterprise Software
5 2 (2.33%) User Experience
5 2 (2.33%) Open Source
5 2 (2.33%) PKI
5 2 (2.33%) PMI
6 1 (1.16%) NHS
6 1 (1.16%) Social Media
6 1 (1.16%) Wiki
Operating Systems
1 39 (45.35%) Windows
2 11 (12.79%) Windows Server 2008
3 9 (10.47%) UNIX
4 8 (9.30%) Windows 7
4 8 (9.30%) Windows XP
4 8 (9.30%) Android
5 6 (6.98%) Linux
6 2 (2.33%) Windows Server 2012
Processes & Methodologies
1 62 (72.09%) ITIL
2 59 (68.60%) Service Management
3 20 (23.26%) Incident Management
4 13 (15.12%) Project Management
4 13 (15.12%) Change Management
5 12 (13.95%) Problem Management
6 10 (11.63%) Workflow Management
6 10 (11.63%) Service Delivery
6 10 (11.63%) Workflow
7 8 (9.30%) Process Management
7 8 (9.30%) Signal Processing
8 5 (5.81%) Software Delivery
9 4 (4.65%) Logistics
10 3 (3.49%) Agile Software Development
10 3 (3.49%) Supplier Management
10 3 (3.49%) PRINCE2
10 3 (3.49%) CRM
10 3 (3.49%) Load Balancing
10 3 (3.49%) Cyber Security
11 2 (2.33%) Stakeholder Engagement
Programming Languages
1 18 (20.93%) SQL
2 15 (17.44%) Java
3 6 (6.98%) JavaScript
3 6 (6.98%) C++
4 5 (5.81%) Perl
5 4 (4.65%) C#
6 3 (3.49%) Python
7 2 (2.33%) Shell Script
7 2 (2.33%) AWK
7 2 (2.33%) sed
7 2 (2.33%) C
Qualifications
1 11 (12.79%) Degree
1 11 (12.79%) ITIL Foundation Certificate
2 9 (10.47%) MCSE
2 9 (10.47%) Microsoft Certification
3 8 (9.30%) A+ Certification
3 8 (9.30%) Security Cleared
3 8 (9.30%) MCP
4 7 (8.14%) SC Cleared
4 7 (8.14%) CTC Cleared
5 4 (4.65%) PMI Certification
6 3 (3.49%) ITIL Certification
7 2 (2.33%) PMP
7 2 (2.33%) SAP Certification
7 2 (2.33%) CISSP
8 1 (1.16%) Cisco Certification
8 1 (1.16%) CCNP
8 1 (1.16%) CCNA
8 1 (1.16%) RHCSA
Quality Assurance & Compliance
1 12 (13.95%) SLA
2 7 (8.14%) ISO 9001
3 4 (4.65%) QA
System Software
1 8 (9.30%) Hyper-V
2 6 (6.98%) Active Directory
3 3 (3.49%) Terminal Services
4 1 (1.16%) VMware Server
4 1 (1.16%) VMware Infrastructure
Systems Management
1 1 (1.16%) Unicenter
1 1 (1.16%) Netcool
1 1 (1.16%) Nagios
1 1 (1.16%) Cacti
1 1 (1.16%) Puppet
1 1 (1.16%) Opscode Chef
1 1 (1.16%) Icinga
Vendors
1 36 (41.86%) Microsoft
2 12 (13.95%) FrontRange
3 11 (12.79%) ServiceNow
4 9 (10.47%) LANDesk
4 9 (10.47%) HP
5 8 (9.30%) Oracle
5 8 (9.30%) Apple
5 8 (9.30%) Mitel
6 6 (6.98%) SAP
7 5 (5.81%) Remedy
8 3 (3.49%) BT
8 3 (3.49%) Axway
8 3 (3.49%) Cisco
8 3 (3.49%) JD Edwards
8 3 (3.49%) Salesforce.com
8 3 (3.49%) Citrix
8 3 (3.49%) Lotus
9 2 (2.33%) F5
10 1 (1.16%) VMware
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 6 days ago
Surrey
Interquest - IQ ESM
Salary: £22000 - £30000 per annum + OTE + Benefits
Posted: 13 days ago
Surrey
Interquest - IQ ESM
Salary: £25000 - £45000 per annum
Posted: 23 days ago