The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 158 186 194
Rank change year-on-year
+28 +8
Permanent jobs citing ITSM 59 17 27
As % of all permanent IT jobs located in Surrey 1.27% 0.36% 0.52%
As % of the Processes & Methodologies category 1.57% 0.46% 0.66%
Number of salaries quoted 45 14 24
Average salary £27,500 £45,000 £40,000
Average salary % change year-on-year
-38.88% +12.50%
90% offered a salary of more than £21,500 £22,500 £26,100
10% offered a salary of more than £44,000 £47,500 £45,000
UK excluding London average salary £37,500 £45,000 £39,469
% change year-on-year
-16.66% +14.01%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3747 3731 4065
As % of all permanent IT jobs located in Surrey 80.67% 80.03% 77.75%
Number of salaries quoted 3054 3071 3433
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,000 £30,110 £28,500
10% offered a salary of more than £65,000 £62,500 £67,500
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 21 October 2014.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 13 - -
Guildford +4 8 £23,500 -14.54% 1
Woking - 7 £35,000 - 1
Dorking - 3 £27,500 -
Reigate - 2 £28,000 -
Camberley - 1 £27,500 -
Farnham - 1 £50,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 21 October 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 99 (74.44%) ITIL
2 85 (63.91%) Service Management
3 44 (33.08%) SQL
4 42 (31.58%) VMware
5 39 (29.32%) Microsoft
6 38 (28.57%) Windows
7 35 (26.32%) HTML
8 33 (24.81%) JavaScript
8 33 (24.81%) CSS
9 31 (23.31%) MS Office
10 24 (18.05%) MS Excel
11 22 (16.54%) .NET
12 20 (15.04%) Web Services
12 20 (15.04%) Linux
12 20 (15.04%) Active Directory
13 18 (13.53%) SQL Server
13 18 (13.53%) Citrix
14 17 (12.78%) DNS
14 17 (12.78%) Agile Software Development
15 16 (12.03%) Finance
15 16 (12.03%) Oracle
16 15 (11.28%) UNIX
16 15 (11.28%) Relational Database
17 14 (10.53%) ITIL Foundation Certificate
17 14 (10.53%) ServiceNow
17 14 (10.53%) Enterprise Software
17 14 (10.53%) XML
17 14 (10.53%) Java
17 14 (10.53%) HP
17 14 (10.53%) VMware Infrastructure

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 21 October 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (7.52%) MS Exchange
2 6 (4.51%) SharePoint
3 4 (3.01%) Exchange Server 2007
3 4 (3.01%) Exchange Server 2010
3 4 (3.01%) SharePoint 2010
4 3 (2.26%) IIS
5 2 (1.50%) Tomcat
6 1 (0.75%) SAS
Applications
1 31 (23.31%) MS Office
2 24 (18.05%) MS Excel
3 6 (4.51%) MS Project
4 5 (3.76%) MS PowerPoint
5 2 (1.50%) PaintShop Pro
Business Applications
1 7 (5.26%) SAP Oil and Gas
2 6 (4.51%) SAP IS-U
3 5 (3.76%) Remedy ITSM
Cloud Services
1 10 (7.52%) SaaS
2 5 (3.76%) PaaS
3 4 (3.01%) Microsoft Azure
4 2 (1.50%) Amazon AWS
Communications & Networking
1 17 (12.78%) DNS
2 12 (9.02%) Wireless
2 12 (9.02%) SAN
3 11 (8.27%) Firewall
3 11 (8.27%) VPN
4 9 (6.77%) LAN
4 9 (6.77%) WAN
4 9 (6.77%) DHCP
4 9 (6.77%) TCP/IP
5 8 (6.02%) Internet
6 7 (5.26%) VLAN
6 7 (5.26%) IP Telephony
7 4 (3.01%) DSL
7 4 (3.01%) 3G
7 4 (3.01%) LDAP
7 4 (3.01%) VoIP
7 4 (3.01%) HSPA
7 4 (3.01%) NAS
8 3 (2.26%) Cisco ISE
9 2 (1.50%) BGP
Database & Business Intelligence
1 18 (13.53%) SQL Server
2 15 (11.28%) Relational Database
3 10 (7.52%) MySQL
4 6 (4.51%) SQL Server 2008
5 5 (3.76%) Oracle Database
5 5 (3.76%) Oracle Database 11g
5 5 (3.76%) RDBMS
6 4 (3.01%) DB2
7 2 (1.50%) Big Data
8 1 (0.75%) Data Warehouse
Development Applications
1 6 (4.51%) Eclipse
2 3 (2.26%) Xcode
3 2 (1.50%) JUnit
3 2 (1.50%) Serena SBM
General
1 16 (12.03%) Finance
2 6 (4.51%) Retail
3 5 (3.76%) Marketing
4 4 (3.01%) French Language
4 4 (3.01%) German Language
5 3 (2.26%) Banking
5 3 (2.26%) Telecoms
5 3 (2.26%) Legal
6 1 (0.75%) Manufacturing
6 1 (0.75%) Publishing
6 1 (0.75%) Electronics
Job Titles
1 42 (31.58%) Analyst
2 24 (18.05%) Applications Support
3 14 (10.53%) Service Analyst
3 14 (10.53%) Support Analyst
4 13 (9.77%) Service Desk Analyst
5 12 (9.02%) Support Engineer
5 12 (9.02%) Service Manager
6 11 (8.27%) Developer
7 9 (6.77%) Help Desk Support
7 9 (6.77%) 1st Line Support
8 8 (6.02%) Programme Manager
8 8 (6.02%) Help Desk Engineer
8 8 (6.02%) Service Desk Engineer
9 7 (5.26%) Senior Technician
9 7 (5.26%) Network Technician
9 7 (5.26%) Business Analyst
9 7 (5.26%) Support Technician
10 6 (4.51%) Solutions Architect
10 6 (4.51%) Senior Manager
10 6 (4.51%) Architect
Libraries, Frameworks & Software Standards
1 35 (26.32%) HTML
2 33 (24.81%) CSS
3 22 (16.54%) .NET
4 20 (15.04%) Web Services
5 14 (10.53%) XML
6 6 (4.51%) XHTML
6 6 (4.51%) Ajax
7 5 (3.76%) JSON
8 4 (3.01%) Java EE
9 3 (2.26%) Android NDK
9 3 (2.26%) Cocoa
10 2 (1.50%) ASP.NET
10 2 (1.50%) Application Packaging
10 2 (1.50%) Silverlight
10 2 (1.50%) jQuery
10 2 (1.50%) AngularJS
Miscellaneous
1 14 (10.53%) Enterprise Software
2 6 (4.51%) Analytical Skills
3 4 (3.01%) IVR
3 4 (3.01%) Computer Science
3 4 (3.01%) CMDB
3 4 (3.01%) Wiki
4 3 (2.26%) Mobile App
4 3 (2.26%) Statistics
5 2 (1.50%) Management Information System
5 2 (1.50%) Open Source
5 2 (1.50%) Enterprise Storage
6 1 (0.75%) Learning Management System
6 1 (0.75%) Graphic Design
6 1 (0.75%) Mathematics
6 1 (0.75%) DTV
Operating Systems
1 38 (28.57%) Windows
2 20 (15.04%) Linux
3 15 (11.28%) UNIX
4 14 (10.53%) Windows Server 2008
5 11 (8.27%) Windows 7
6 10 (7.52%) Android
7 8 (6.02%) Windows XP
8 6 (4.51%) Red Hat Enterprise Linux
9 3 (2.26%) Apple iOS
9 3 (2.26%) Windows Server 2012
10 2 (1.50%) AIX
10 2 (1.50%) Solaris
11 1 (0.75%) Windows 8
Processes & Methodologies
1 99 (74.44%) ITIL
2 85 (63.91%) Service Management
3 17 (12.78%) Agile Software Development
4 13 (9.77%) Service Delivery
5 11 (8.27%) Project Management
6 9 (6.77%) Incident Management
6 9 (6.77%) Change Management
7 8 (6.02%) Disaster Recovery
7 8 (6.02%) CRM
8 7 (5.26%) Product Management
8 7 (5.26%) Release Management
8 7 (5.26%) Migration
8 7 (5.26%) PRINCE2
9 6 (4.51%) Configuration Management
9 6 (4.51%) Business Continuity
9 6 (4.51%) Technical Architecture
9 6 (4.51%) People Management
10 5 (3.76%) Test Planning
10 5 (3.76%) Software Testing
10 5 (3.76%) Unit Testing
Programming Languages
1 44 (33.08%) SQL
2 33 (24.81%) JavaScript
3 14 (10.53%) Java
4 10 (7.52%) PHP
5 7 (5.26%) PowerShell
6 5 (3.76%) PL/SQL
6 5 (3.76%) C#
6 5 (3.76%) C++
7 4 (3.01%) Perl
7 4 (3.01%) Python
8 3 (2.26%) Objective-C
9 1 (0.75%) Delphi
Qualifications
1 14 (10.53%) ITIL Foundation Certificate
2 11 (8.27%) Degree
3 8 (6.02%) ISEB
4 7 (5.26%) MCP
4 7 (5.26%) MCSE
4 7 (5.26%) Microsoft Certification
4 7 (5.26%) A+ Certification
5 6 (4.51%) ITIL Certification
5 6 (4.51%) PMP
5 6 (4.51%) PMI Certification
5 6 (4.51%) SAP Certification
6 5 (3.76%) Security Cleared
7 3 (2.26%) PRINCE2 Certification
8 2 (1.50%) Cisco Certification
8 2 (1.50%) CCNP
Quality Assurance & Compliance
1 9 (6.77%) SLA
2 8 (6.02%) QA
3 7 (5.26%) ISO 9001
4 2 (1.50%) ISO 9000
4 2 (1.50%) ISO/IEC 27001
System Software
1 20 (15.04%) Active Directory
2 14 (10.53%) VMware Infrastructure
3 11 (8.27%) Hyper-V
4 4 (3.01%) Terminal Services
4 4 (3.01%) VMware ESX
5 2 (1.50%) VMware Workstation
5 2 (1.50%) XenApp
5 2 (1.50%) XenDesktop
6 1 (0.75%) XenServer
Systems Management
1 4 (3.01%) NetBackup
1 4 (3.01%) Backup Exec
1 4 (3.01%) SCCM
1 4 (3.01%) Cisco UCCX
2 3 (2.26%) Cisco Prime
3 1 (0.75%) SCOM
3 1 (0.75%) Nagios
Vendors
1 42 (31.58%) VMware
2 39 (29.32%) Microsoft
3 18 (13.53%) Citrix
4 16 (12.03%) Oracle
5 14 (10.53%) ServiceNow
5 14 (10.53%) HP
6 13 (9.77%) Cisco
7 7 (5.26%) Mitel
7 7 (5.26%) SAP
7 7 (5.26%) Apple
8 6 (4.51%) Red Hat
8 6 (4.51%) IBM
9 5 (3.76%) Dell
9 5 (3.76%) Remedy
10 4 (3.01%) BT
10 4 (3.01%) Sybase
10 4 (3.01%) Veeam
11 3 (2.26%) F5
11 3 (2.26%) FrontRange
12 2 (1.50%) Avaya
Surrey
Interquest - IQ ESM
Salary: £50000 per annum + Benefits
Posted: 4 days ago
Woking, Surrey
Senitor Associates
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Surrey
Deerfoot IT
Salary: £26000 - £28000 per annum
Posted: 8 days ago
Surrey
Deerfoot IT
Salary: £26000 - £28000 per annum
Posted: 11 days ago