The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 23 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
South East / Surrey
Rank 119 87 180
Rank change year-on-year
-32 +93
Permanent jobs citing ITSM 36 125 38
As % of all permanent IT jobs located in Surrey 1.36% 3.16% 0.85%
As % of the Processes & Methodologies category 1.64% 3.59% 0.97%
Number of salaries quoted 36 119 35
Median salary £34,750 £40,000 £38,750
Median salary % change year-on-year
-13.12% +3.22%
90% offered a salary of more than £17,000 £25,250 £22,200
10% offered a salary of more than £80,000 £55,000 £55,000
UK excluding London median salary £45,000 £43,845 £40,500
% change year-on-year
+2.63% +8.25%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
2194 3479 3932
As % of all permanent IT jobs located in Surrey 82.76% 87.85% 87.77%
Number of salaries quoted 1753 3014 3311
Median salary £50,000 £48,558 £47,500
Median salary % change year-on-year
+2.96% +2.22%
90% offered a salary of more than £32,500 £30,000 £30,500
10% offered a salary of more than £70,000 £65,000 £67,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 23 February 2017.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +1 11 £80,000 +77.77% 2
Reigate +22 9 £17,000 -41.37%
Guildford +20 3 £55,000 +41.93% 1
Woking -14 3 £29,000 -9.37%
Egham -5 2 £67,500 +22.72%
Chertsey - 1 £30,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 23 February 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for ITSM.

1 75 (59.06%) Service Management
2 61 (48.03%) ITIL
3 60 (47.24%) Windows
4 59 (46.46%) Microsoft
5 42 (33.07%) MS Excel
6 33 (25.98%) SLA
7 26 (20.47%) Linux
7 26 (20.47%) Python
7 26 (20.47%) Perl
8 23 (18.11%) ITIL V3
9 22 (17.32%) Oracle
10 20 (15.75%) MS Exchange
10 20 (15.75%) Microsoft Certification
10 20 (15.75%) Red Hat
10 20 (15.75%) CentOS
11 19 (14.96%) RHCA
11 19 (14.96%) Computer Science
12 18 (14.17%) Degree
12 18 (14.17%) Office 365
13 17 (13.39%) Windows 7
13 17 (13.39%) .NET
13 17 (13.39%) C#
13 17 (13.39%) MCP
13 17 (13.39%) MS Office
14 16 (12.60%) DNS
14 16 (12.60%) Mathematics
15 15 (11.81%) CCNA
15 15 (11.81%) Cisco Certification
15 15 (11.81%) Blackberry
15 15 (11.81%) Project Management

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (15.75%) MS Exchange
2 9 (7.09%) Apache
2 9 (7.09%) Blackberry Enterprise Server
2 9 (7.09%) IBM Notes
2 9 (7.09%) Tomcat
3 6 (4.72%) Exchange Server 2010
4 4 (3.15%) SharePoint
5 2 (1.57%) Adobe Experience Manager
5 2 (1.57%) JBoss
5 2 (1.57%) LiveCycle
Applications
1 42 (33.07%) MS Excel
2 17 (13.39%) MS Office
Business Applications
1 7 (5.51%) SAP Oil and Gas
2 2 (1.57%) Remedy ITSM
3 1 (0.79%) HFM
3 1 (0.79%) Hyperion Enterprise
3 1 (0.79%) Hyperion Planning
3 1 (0.79%) Unit4 Business World
Cloud Services
1 18 (14.17%) Office 365
2 9 (7.09%) IaaS
2 9 (7.09%) PaaS
2 9 (7.09%) SaaS
3 7 (5.51%) Microsoft Azure
4 1 (0.79%) Amazon AWS
Communications & Networking
1 16 (12.60%) DNS
2 11 (8.66%) VPN
3 9 (7.09%) Internet
4 8 (6.30%) TCP/IP
5 3 (2.36%) VoIP
6 2 (1.57%) Cisco IOS
7 1 (0.79%) DHCP
7 1 (0.79%) LAN
7 1 (0.79%) WAN
7 1 (0.79%) Wireless
Database & Business Intelligence
1 15 (11.81%) Relational Database
2 9 (7.09%) MongoDB
2 9 (7.09%) MySQL
2 9 (7.09%) PostgreSQL
3 8 (6.30%) SQL Server
4 7 (5.51%) SAP HANA
5 6 (4.72%) Power BI
5 6 (4.72%) QlikView
5 6 (4.72%) SQL Server 2016
5 6 (4.72%) SQL Server Analysis Services
5 6 (4.72%) SQL Server Integration Services
5 6 (4.72%) SQL Server Reporting Services
6 5 (3.94%) Big Data
7 4 (3.15%) Data Warehouse
7 4 (3.15%) HDInsight
7 4 (3.15%) Spotfire
8 3 (2.36%) Business Intelligence Development Studio
8 3 (2.36%) OLAP
8 3 (2.36%) SQL Server 2008
8 3 (2.36%) SQL Server 2012
Development Applications
1 5 (3.94%) Visual Studio
General
1 9 (7.09%) Back Office
2 8 (6.30%) Billing
3 5 (3.94%) Finance
4 2 (1.57%) Legal
4 2 (1.57%) Telecoms
5 1 (0.79%) Banking
5 1 (0.79%) Electronics
5 1 (0.79%) Marketing
Job Titles
1 32 (25.20%) Analyst
2 22 (17.32%) Support Analyst
3 15 (11.81%) Consultant
4 14 (11.02%) IT Support
5 13 (10.24%) 2nd Line Support
5 13 (10.24%) Developer
5 13 (10.24%) IT Analyst
5 13 (10.24%) IT Support Analyst
6 12 (9.45%) Server Support
7 10 (7.87%) 1st Line Support
7 10 (7.87%) Cloud Engineer
7 10 (7.87%) Cloud Specialist
7 10 (7.87%) First Line Help Desk Support
7 10 (7.87%) Help Desk Support
7 10 (7.87%) Linux Engineer
7 10 (7.87%) Linux Specialist
8 9 (7.09%) C# .NET Developer
8 9 (7.09%) Cloud Infrastructure Engineer
8 9 (7.09%) Senior Cloud Engineer
8 9 (7.09%) Senior Linux Engineer
Libraries, Frameworks & Software Standards
1 17 (13.39%) .NET
2 11 (8.66%) HTML
3 9 (7.09%) LAMP
3 9 (7.09%) LAPP Stack
4 7 (5.51%) Middleware
4 7 (5.51%) SAP Fiori
4 7 (5.51%) SAPUI5
5 3 (2.36%) .NET Framework
6 2 (1.57%) MDX
6 2 (1.57%) Web Services
6 2 (1.57%) XML
6 2 (1.57%) XSLT
Miscellaneous
1 19 (14.96%) Computer Science
2 15 (11.81%) Blackberry
3 12 (9.45%) NHS
4 11 (8.66%) Linux Command Line
5 9 (7.09%) Virtual Team
6 8 (6.30%) Management Information System
7 6 (4.72%) Data Centre
8 3 (2.36%) Fat Client
8 3 (2.36%) Thin Client
9 2 (1.57%) Analytical Skills
9 2 (1.57%) iPad
9 2 (1.57%) iPhone
10 1 (0.79%) Blog
10 1 (0.79%) Client/Server
10 1 (0.79%) CMDB
10 1 (0.79%) User Experience
10 1 (0.79%) Video Conferencing
Operating Systems
1 60 (47.24%) Windows
2 26 (20.47%) Linux
3 20 (15.75%) CentOS
4 17 (13.39%) Windows 7
5 11 (8.66%) Windows 8
6 9 (7.09%) Red Hat Enterprise Linux
6 9 (7.09%) Windows Server 2008
6 9 (7.09%) Windows XP
7 8 (6.30%) Android
8 6 (4.72%) Windows 2000
8 6 (4.72%) Windows Mobile
8 6 (4.72%) Windows Server
8 6 (4.72%) Windows Server 2003
9 3 (2.36%) Windows 10
Processes & Methodologies
1 75 (59.06%) Service Management
2 61 (48.03%) ITIL
3 23 (18.11%) ITIL V3
4 16 (12.60%) Mathematics
5 15 (11.81%) Project Management
6 13 (10.24%) Performance Management
7 12 (9.45%) BPMN
7 12 (9.45%) Business Analysis
7 12 (9.45%) Data Management
7 12 (9.45%) Information Security
7 12 (9.45%) RUP
7 12 (9.45%) Stakeholder Engagement
7 12 (9.45%) Systems Analysis
7 12 (9.45%) TOGAF
7 12 (9.45%) UML
8 11 (8.66%) Agile Software Development
8 11 (8.66%) Incident Management
8 11 (8.66%) Problem Management
8 11 (8.66%) Unit Testing
9 9 (7.09%) High Availability
Programming Languages
1 26 (20.47%) Perl
1 26 (20.47%) Python
2 17 (13.39%) C#
3 14 (11.02%) Java
3 14 (11.02%) SQL
4 10 (7.87%) VB
5 9 (7.09%) PHP
6 3 (2.36%) T-SQL
7 2 (1.57%) Data Analysis Expressions (DAX)
8 1 (0.79%) VB.NET
Qualifications
1 20 (15.75%) Microsoft Certification
2 19 (14.96%) RHCA
3 18 (14.17%) Degree
4 17 (13.39%) MCP
5 15 (11.81%) CCNA
5 15 (11.81%) Cisco Certification
6 12 (9.45%) Security Cleared
7 8 (6.30%) APMP
8 1 (0.79%) A+ Certification
8 1 (0.79%) ISEB
8 1 (0.79%) ISTQB
8 1 (0.79%) ISTQB Foundation Certification
8 1 (0.79%) ITIL Certification
8 1 (0.79%) MCSE
8 1 (0.79%) Network+ Certification
Quality Assurance & Compliance
1 33 (25.98%) SLA
2 13 (10.24%) QA
3 12 (9.45%) ISO/IEC 17799
4 4 (3.15%) COBIT
5 1 (0.79%) Data Quality
System Software
1 13 (10.24%) Active Directory
2 9 (7.09%) BlackBerry Internet Service
3 1 (0.79%) XenApp
Systems Management
1 8 (6.30%) SCCM
Vendors
1 59 (46.46%) Microsoft
2 22 (17.32%) Oracle
3 20 (15.75%) Red Hat
4 11 (8.66%) Avaya
4 11 (8.66%) Cisco
5 9 (7.09%) Lotus
5 9 (7.09%) SAP
6 7 (5.51%) Dell
7 6 (4.72%) HP
7 6 (4.72%) Tableau
8 4 (3.15%) VMware
9 2 (1.57%) Adobe
9 2 (1.57%) Nokia
9 2 (1.57%) Remedy
10 1 (0.79%) Citrix
10 1 (0.79%) Hyperion
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Salary: Up to £80,000 per annum plus up to 20% bonus, shares and good benefits
Posted: Yesterday
Staines
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Salary: £37000 - £42000 per annum + Benefits
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