The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 133 152 165
Rank change year-on-year
+19 +13
Permanent jobs citing ITSM 83 77 62
As % of all permanent IT jobs located in Surrey 1.78% 1.47% 1.19%
As % of the Processes & Methodologies category 2.13% 1.79% 1.58%
Number of salaries quoted 76 69 52
Average salary £37,500 £40,000 £45,000
Average salary % change year-on-year
-6.25% -11.11%
90% offered a salary of more than £27,500 £23,500 £22,900
10% offered a salary of more than £57,500 £72,500 £58,500
UK excluding London average salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3902 4301 3919
As % of all permanent IT jobs located in Surrey 83.72% 82.35% 75.47%
Number of salaries quoted 3289 3534 3141
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,750 £32,500 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 3 July 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +26 25 £42,500 +13.33% 2
Guildford +19 16 £27,500 +17.02% 1
Staines -19 6 £60,000 +3.44% 1
Leatherhead - 2 £22,500 - 1
Egham -17 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 3 July 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 111 (82.22%) ITIL
2 89 (65.93%) Service Management
3 32 (23.70%) Windows
4 31 (22.96%) SQL
4 31 (22.96%) SQL Server
5 29 (21.48%) Change Management
6 28 (20.74%) Problem Management
7 27 (20.00%) Incident Management
8 26 (19.26%) FrontRange
9 24 (17.78%) HTML
10 23 (17.04%) Workflow
11 21 (15.56%) Management Information System
11 21 (15.56%) Microsoft
12 20 (14.81%) JavaScript
13 19 (14.07%) Agile Software Development
14 18 (13.33%) LANDesk
14 18 (13.33%) Java
15 17 (12.59%) Project Management
15 17 (12.59%) ServiceNow
16 16 (11.85%) Service Delivery
16 16 (11.85%) C#
16 16 (11.85%) CSS
17 15 (11.11%) Web Services
17 15 (11.11%) XML
17 15 (11.11%) Workflow Management
18 14 (10.37%) Process Improvement
19 13 (9.63%) C++
19 13 (9.63%) Oracle
19 13 (9.63%) ITIL Certification
20 12 (8.89%) SLA

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 3 July 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.67%) SharePoint
1 9 (6.67%) IBM Notes
2 4 (2.96%) IIS
3 2 (1.48%) Tomcat
3 2 (1.48%) MS Exchange
3 2 (1.48%) WebSphere
3 2 (1.48%) Exchange Server 2010
Applications
1 5 (3.70%) MS Excel
2 3 (2.22%) MS Office
Business Applications
1 8 (5.93%) assyst
1 8 (5.93%) Remedy ITSM
2 5 (3.70%) SAP CRM
3 3 (2.22%) SAP PM
4 2 (1.48%) SAP IS-U
5 1 (0.74%) Maximo
Cloud Services
1 11 (8.15%) SaaS
2 6 (4.44%) PaaS
3 2 (1.48%) Amazon AWS
Communications & Networking
1 5 (3.70%) TCP/IP
2 4 (2.96%) Internet
3 3 (2.22%) FTP
4 2 (1.48%) HTTP
4 2 (1.48%) Kerberos
4 2 (1.48%) HSPA
4 2 (1.48%) 3G
4 2 (1.48%) DSL
4 2 (1.48%) Firewall
4 2 (1.48%) VPN
4 2 (1.48%) DNS
4 2 (1.48%) HTTPS
4 2 (1.48%) SAN
4 2 (1.48%) LDAP
4 2 (1.48%) LAN
4 2 (1.48%) VoIP
4 2 (1.48%) WAN
5 1 (0.74%) SMS
5 1 (0.74%) Wireless
Database & Business Intelligence
1 31 (22.96%) SQL Server
2 7 (5.19%) MySQL
3 4 (2.96%) SQL Server Reporting Services
4 3 (2.22%) Relational Database
5 2 (1.48%) MongoDB
5 2 (1.48%) Apache Cassandra
Development Applications
1 4 (2.96%) Visual Studio
General
1 10 (7.41%) Finance
2 9 (6.67%) Electronics
3 7 (5.19%) Telecoms
4 5 (3.70%) Billing
4 5 (3.70%) Marketing
4 5 (3.70%) French Language
5 2 (1.48%) Banking
6 1 (0.74%) German Language
6 1 (0.74%) Dutch Language
6 1 (0.74%) Manufacturing
Job Titles
1 26 (19.26%) Analyst
2 19 (14.07%) ITIL Manager
3 17 (12.59%) Systems Administrator
3 17 (12.59%) Administrator
3 17 (12.59%) Service Manager
4 16 (11.85%) Process Manager
5 15 (11.11%) Delivery Manager
5 15 (11.11%) Support Analyst
6 14 (10.37%) Developer
7 12 (8.89%) Applications Developer
8 10 (7.41%) Architect
8 10 (7.41%) Change Manager
8 10 (7.41%) Services Delivery Manager
9 8 (5.93%) Project Manager
10 7 (5.19%) Systems Analyst
10 7 (5.19%) Consultant
10 7 (5.19%) Systems Support
10 7 (5.19%) Support Technician
10 7 (5.19%) Applications Support Analyst
10 7 (5.19%) Applications Support
Libraries, Frameworks & Software Standards
1 24 (17.78%) HTML
2 16 (11.85%) CSS
3 15 (11.11%) Web Services
3 15 (11.11%) XML
4 12 (8.89%) .NET
5 5 (3.70%) SAP Basis
5 5 (3.70%) Middleware
6 4 (2.96%) SAP XI
7 3 (2.22%) EDIFACT
7 3 (2.22%) EDI
8 2 (1.48%) SAML
8 2 (1.48%) SOAP
8 2 (1.48%) LAMP
8 2 (1.48%) .NET Framework
8 2 (1.48%) WCF
8 2 (1.48%) Silverlight
8 2 (1.48%) OAuth
8 2 (1.48%) REST
8 2 (1.48%) Managed Extensibility Framework
9 1 (0.74%) ASP.NET
Miscellaneous
1 21 (15.56%) Management Information System
2 8 (5.93%) Video Conferencing
2 8 (5.93%) Analytical Skills
3 4 (2.96%) Computer Science
4 2 (1.48%) Enterprise Storage
4 2 (1.48%) Replication
4 2 (1.48%) Clustering
4 2 (1.48%) PKI
4 2 (1.48%) Hybrid Cloud
5 1 (0.74%) Enterprise Software
5 1 (0.74%) NHS
Operating Systems
1 32 (23.70%) Windows
2 8 (5.93%) Linux
3 7 (5.19%) UNIX
4 2 (1.48%) Windows Server 2008
4 2 (1.48%) Red Hat Enterprise Linux
4 2 (1.48%) Windows Server 2012
Processes & Methodologies
1 111 (82.22%) ITIL
2 89 (65.93%) Service Management
3 29 (21.48%) Change Management
4 28 (20.74%) Problem Management
5 27 (20.00%) Incident Management
6 23 (17.04%) Workflow
7 19 (14.07%) Agile Software Development
8 17 (12.59%) Project Management
9 16 (11.85%) Service Delivery
10 15 (11.11%) Workflow Management
11 14 (10.37%) Process Improvement
12 9 (6.67%) Software Delivery
12 9 (6.67%) Product Management
13 8 (5.93%) Process Management
13 8 (5.93%) Signal Processing
14 6 (4.44%) Performance Management
15 5 (3.70%) Asset Management
15 5 (3.70%) Project Planning
15 5 (3.70%) Software Engineering
15 5 (3.70%) CRM
Programming Languages
1 31 (22.96%) SQL
2 20 (14.81%) JavaScript
3 18 (13.33%) Java
4 16 (11.85%) C#
5 13 (9.63%) C++
6 4 (2.96%) Perl
7 3 (2.22%) PHP
8 2 (1.48%) Delphi
8 2 (1.48%) VB.NET
8 2 (1.48%) Python
Qualifications
1 13 (9.63%) ITIL Certification
2 10 (7.41%) Degree
3 4 (2.96%) Security Cleared
4 3 (2.22%) SC Cleared
4 3 (2.22%) CTC Cleared
5 2 (1.48%) CISSP
5 2 (1.48%) ITIL Foundation Certificate
5 2 (1.48%) RHCSA
6 1 (0.74%) Cisco Certification
6 1 (0.74%) Microsoft Certification
6 1 (0.74%) MCSE
6 1 (0.74%) CCNP
6 1 (0.74%) CCNA
Quality Assurance & Compliance
1 12 (8.89%) SLA
2 11 (8.15%) QA
System Software
1 5 (3.70%) Active Directory
2 2 (1.48%) Terminal Services
2 2 (1.48%) VMware Infrastructure
2 2 (1.48%) XenApp
3 1 (0.74%) VMware Server
Systems Management
1 2 (1.48%) Netcool
1 2 (1.48%) Nagios
1 2 (1.48%) Cacti
1 2 (1.48%) Puppet
1 2 (1.48%) Opscode Chef
1 2 (1.48%) Icinga
2 1 (0.74%) Unicenter
2 1 (0.74%) Ionix
Vendors
1 26 (19.26%) FrontRange
2 21 (15.56%) Microsoft
3 18 (13.33%) LANDesk
4 17 (12.59%) ServiceNow
5 13 (9.63%) Oracle
6 9 (6.67%) Lotus
6 9 (6.67%) JD Edwards
6 9 (6.67%) Salesforce.com
7 8 (5.93%) Remedy
7 8 (5.93%) SAP
7 8 (5.93%) HP
8 5 (3.70%) Cisco
9 4 (2.96%) Adobe
9 4 (2.96%) Citrix
9 4 (2.96%) Sage
9 4 (2.96%) Epicor
9 4 (2.96%) VMware
10 2 (1.48%) 3PAR
10 2 (1.48%) Axway
10 2 (1.48%) NetApp
Staines, Middlesex
Think IT Recruitment
Salary: £70000.00 - £75000.00 per annum + Benefits and a 15% bonus
Posted: 2 days ago
Leatherhead, Surrey
Hudson IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Surrey
Interquest - IQ Tech
Salary: £60000 per annum + Benefits & Bonus
Posted: 4 days ago
Woking, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £40000 per annum + ben
Posted: 5 days ago
Surrey
set2recruit
Salary: + bonus and benefits
Posted: 5 days ago
Guildford, Surrey
set2recruit
Salary: Up to £32,000 per annum + bonus + benefits
Posted: 5 days ago