The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 169 158 181
Rank change year-on-year
-11 +23
Permanent jobs citing ITSM 53 55 33
As % of all permanent IT jobs located in Surrey 1.13% 1.15% 0.63%
As % of the Processes & Methodologies category 1.39% 1.43% 0.82%
Number of salaries quoted 39 48 24
Average salary £27,000 £45,000 £44,000
Average salary % change year-on-year
-40.00% +2.27%
90% offered a salary of more than £21,500 £22,500 £26,100
10% offered a salary of more than £51,000 £77,500 £60,000
UK excluding London average salary £37,500 £45,000 £40,000
% change year-on-year
-16.66% +12.50%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3803 3835 4018
As % of all permanent IT jobs located in Surrey 81.14% 79.96% 76.99%
Number of salaries quoted 3185 3128 3460
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £30,000 £31,000 £29,000
10% offered a salary of more than £65,000 £65,000 £67,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 25 November 2014.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +11 13 - -
Guildford -14 5 £25,250 -8.18%
Woking - 5 £50,000 -
Staines +7 2 £35,000 -17.64%
Dorking - 1 £21,500 -
Reigate - 1 £28,000 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 25 November 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 101 (79.53%) ITIL
2 84 (66.14%) Service Management
3 44 (34.65%) SQL
4 40 (31.50%) Microsoft
5 38 (29.92%) Windows
6 33 (25.98%) MS Office
6 33 (25.98%) VMware
7 31 (24.41%) HTML
8 29 (22.83%) JavaScript
8 29 (22.83%) CSS
9 22 (17.32%) .NET
9 22 (17.32%) MS Excel
10 20 (15.75%) DNS
11 19 (14.96%) Active Directory
11 19 (14.96%) Finance
12 18 (14.17%) Linux
12 18 (14.17%) Agile Software Development
13 17 (13.39%) UNIX
13 17 (13.39%) Web Services
13 17 (13.39%) SQL Server
13 17 (13.39%) Java
14 16 (12.60%) ITIL Foundation Certificate
15 15 (11.81%) Service Delivery
15 15 (11.81%) Wireless
15 15 (11.81%) XML
15 15 (11.81%) Oracle
15 15 (11.81%) HP
15 15 (11.81%) Windows Server 2008
16 14 (11.02%) Hyper-V
16 14 (11.02%) Windows 7

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 25 November 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 10 (7.87%) MS Exchange
2 5 (3.94%) SharePoint
3 4 (3.15%) Exchange Server 2007
3 4 (3.15%) SharePoint 2010
3 4 (3.15%) Exchange Server 2010
4 3 (2.36%) IIS
4 3 (2.36%) Tomcat
5 1 (0.79%) SAS
Applications
1 33 (25.98%) MS Office
2 22 (17.32%) MS Excel
3 6 (4.72%) MS Project
4 2 (1.57%) MS PowerPoint
5 1 (0.79%) PaintShop Pro
Business Applications
1 7 (5.51%) SAP Oil and Gas
2 6 (4.72%) SAP IS-U
3 5 (3.94%) Remedy ITSM
Cloud Services
1 8 (6.30%) SaaS
2 5 (3.94%) PaaS
3 4 (3.15%) Microsoft Azure
Communications & Networking
1 20 (15.75%) DNS
2 15 (11.81%) Wireless
3 12 (9.45%) DHCP
3 12 (9.45%) SAN
4 11 (8.66%) VPN
4 11 (8.66%) Firewall
5 10 (7.87%) Internet
5 10 (7.87%) IP Telephony
5 10 (7.87%) VLAN
6 8 (6.30%) TCP/IP
7 7 (5.51%) LAN
7 7 (5.51%) WAN
8 4 (3.15%) VoIP
8 4 (3.15%) 3G
8 4 (3.15%) DSL
8 4 (3.15%) HSPA
8 4 (3.15%) NAS
9 3 (2.36%) Cisco ISE
9 3 (2.36%) LDAP
10 2 (1.57%) MPLS
Database & Business Intelligence
1 17 (13.39%) SQL Server
2 14 (11.02%) Relational Database
3 12 (9.45%) MySQL
4 5 (3.94%) Oracle Database
4 5 (3.94%) RDBMS
4 5 (3.94%) Oracle Database 11g
5 4 (3.15%) SQL Server 2008
5 4 (3.15%) DB2
6 2 (1.57%) Big Data
7 1 (0.79%) Data Warehouse
Development Applications
1 6 (4.72%) Eclipse
2 3 (2.36%) JUnit
3 2 (1.57%) Xcode
4 1 (0.79%) Serena SBM
General
1 19 (14.96%) Finance
2 6 (4.72%) Retail
3 4 (3.15%) Marketing
3 4 (3.15%) Telecoms
4 3 (2.36%) French Language
4 3 (2.36%) German Language
4 3 (2.36%) Banking
5 2 (1.57%) Legal
6 1 (0.79%) Manufacturing
6 1 (0.79%) Electronics
Job Titles
1 43 (33.86%) Analyst
2 23 (18.11%) Applications Support
3 16 (12.60%) Service Analyst
4 15 (11.81%) Service Desk Analyst
5 14 (11.02%) Support Analyst
6 13 (10.24%) Service Manager
7 11 (8.66%) Help Desk Support
7 11 (8.66%) 1st Line Support
8 10 (7.87%) Support Engineer
8 10 (7.87%) Support Technician
8 10 (7.87%) Network Technician
8 10 (7.87%) Help Desk Engineer
8 10 (7.87%) Service Desk Engineer
9 9 (7.09%) Senior Manager
9 9 (7.09%) Developer
10 7 (5.51%) Senior Technician
11 6 (4.72%) SAP Programme Manager
11 6 (4.72%) Senior Network Technician
11 6 (4.72%) Senior SAP Programme Manager
11 6 (4.72%) Senior SAP Project Manager
Libraries, Frameworks & Software Standards
1 31 (24.41%) HTML
2 29 (22.83%) CSS
3 22 (17.32%) .NET
4 17 (13.39%) Web Services
5 15 (11.81%) XML
6 6 (4.72%) XHTML
6 6 (4.72%) Ajax
7 5 (3.94%) JSON
8 4 (3.15%) Java EE
9 3 (2.36%) jQuery
9 3 (2.36%) AngularJS
10 2 (1.57%) Android NDK
10 2 (1.57%) Regular Expression
10 2 (1.57%) Silverlight
10 2 (1.57%) ASP.NET
10 2 (1.57%) Cocoa
Miscellaneous
1 11 (8.66%) Enterprise Software
2 8 (6.30%) Analytical Skills
3 4 (3.15%) IVR
3 4 (3.15%) Wiki
4 3 (2.36%) Open Source
4 3 (2.36%) Computer Science
4 3 (2.36%) CMDB
4 3 (2.36%) Statistics
4 3 (2.36%) Management Information System
5 2 (1.57%) User Experience
5 2 (1.57%) PMI
5 2 (1.57%) Mobile App
6 1 (0.79%) DTV
6 1 (0.79%) Mathematics
Operating Systems
1 38 (29.92%) Windows
2 18 (14.17%) Linux
3 17 (13.39%) UNIX
4 15 (11.81%) Windows Server 2008
5 14 (11.02%) Windows 7
6 12 (9.45%) Android
7 10 (7.87%) Windows XP
8 4 (3.15%) Red Hat Enterprise Linux
9 2 (1.57%) Apple iOS
10 1 (0.79%) Windows 8
10 1 (0.79%) Windows Server 2012
Processes & Methodologies
1 101 (79.53%) ITIL
2 84 (66.14%) Service Management
3 18 (14.17%) Agile Software Development
4 15 (11.81%) Service Delivery
5 12 (9.45%) Project Management
6 11 (8.66%) Incident Management
7 10 (7.87%) Change Management
8 9 (7.09%) CRM
9 8 (6.30%) Disaster Recovery
10 7 (5.51%) PRINCE2
11 6 (4.72%) Technical Architecture
11 6 (4.72%) Release Management
11 6 (4.72%) Product Management
11 6 (4.72%) People Management
12 5 (3.94%) Unit Testing
12 5 (3.94%) Problem Management
12 5 (3.94%) Scrum
12 5 (3.94%) Software Testing
12 5 (3.94%) Configuration Management
13 4 (3.15%) Migration
Programming Languages
1 44 (34.65%) SQL
2 29 (22.83%) JavaScript
3 17 (13.39%) Java
4 10 (7.87%) PHP
5 7 (5.51%) C++
6 5 (3.94%) C#
6 5 (3.94%) PL/SQL
6 5 (3.94%) Perl
6 5 (3.94%) Python
7 4 (3.15%) PowerShell
8 2 (1.57%) sed
8 2 (1.57%) Shell Script
8 2 (1.57%) Objective-C
8 2 (1.57%) AWK
8 2 (1.57%) C
9 1 (0.79%) Delphi
Qualifications
1 16 (12.60%) ITIL Foundation Certificate
2 10 (7.87%) MCP
2 10 (7.87%) MCSE
2 10 (7.87%) Microsoft Certification
2 10 (7.87%) A+ Certification
3 8 (6.30%) PMI Certification
3 8 (6.30%) Degree
4 7 (5.51%) Security Cleared
5 6 (4.72%) ITIL Certification
5 6 (4.72%) PMP
5 6 (4.72%) SAP Certification
5 6 (4.72%) ISEB
6 3 (2.36%) PRINCE2 Certification
7 2 (1.57%) Cisco Certification
7 2 (1.57%) CCNP
7 2 (1.57%) SC Cleared
7 2 (1.57%) CTC Cleared
Quality Assurance & Compliance
1 11 (8.66%) SLA
2 10 (7.87%) ISO 9001
3 8 (6.30%) QA
System Software
1 19 (14.96%) Active Directory
2 14 (11.02%) Hyper-V
3 9 (7.09%) VMware Infrastructure
4 4 (3.15%) Terminal Services
5 2 (1.57%) VMware ESX
5 2 (1.57%) VMware Workstation
6 1 (0.79%) XenServer
Systems Management
1 4 (3.15%) NetBackup
1 4 (3.15%) Backup Exec
1 4 (3.15%) SCCM
1 4 (3.15%) Cisco UCCX
2 3 (2.36%) Cisco Prime
3 1 (0.79%) Unicenter
3 1 (0.79%) Nagios
3 1 (0.79%) SCOM
Vendors
1 40 (31.50%) Microsoft
2 33 (25.98%) VMware
3 15 (11.81%) HP
3 15 (11.81%) Oracle
4 14 (11.02%) Citrix
5 11 (8.66%) Cisco
5 11 (8.66%) ServiceNow
6 10 (7.87%) Mitel
6 10 (7.87%) Apple
7 7 (5.51%) SAP
8 5 (3.94%) Remedy
8 5 (3.94%) Dell
8 5 (3.94%) F5
9 4 (3.15%) Veeam
9 4 (3.15%) IBM
9 4 (3.15%) Sybase
9 4 (3.15%) BT
9 4 (3.15%) Red Hat
9 4 (3.15%) FrontRange
10 2 (1.57%) Avaya
Weybridge, Surrey
TLP Consultancy Ltd.
Salary: £35000 - £42000 per annum
Posted: 14 hours ago
Surrey
Interquest - IQ ESM
Salary: £50000 per annum + Benefits
Posted: 6 days ago
Surrey
Deerfoot IT
Salary: £26000 - £28000 per annum
Posted: 7 days ago