The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 170 124 162
Rank change year-on-year
-46 +38
Permanent jobs citing ITSM 35 76 49
As % of all permanent IT jobs located in Surrey 0.79% 1.79% 0.96%
As % of the Processes & Methodologies category 0.94% 2.18% 1.22%
Number of salaries quoted 34 64 37
Average salary £42,000 £35,000 £42,500
Average salary % change year-on-year
+20.00% -17.64%
90% offered a salary of more than £21,500 £21,500 £31,500
10% offered a salary of more than £55,000 £47,500 £66,000
UK excluding London average salary £41,674 £39,000 £45,000
% change year-on-year
+6.85% -13.33%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3737 3489 4021
As % of all permanent IT jobs located in Surrey 84.11% 82.19% 78.89%
Number of salaries quoted 3126 2740 3382
Average salary £47,500 £47,209 £45,000
Average salary % change year-on-year
+0.61% +4.90%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 30 January 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Woking +18 9 £55,000 +83.33%
Guildford -10 6 £48,750 +62.50%
Staines +14 3 £37,500 -11.76%
Leatherhead 0 2 £33,750 +3.84%
Weybridge +5 1 £45,000 -
Egham -4 1 - -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 30 January 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 76 (81.72%) ITIL
2 71 (76.34%) Service Management
3 42 (45.16%) Microsoft
4 38 (40.86%) Windows
5 30 (32.26%) MS Office
6 23 (24.73%) SQL
7 22 (23.66%) HTML
8 21 (22.58%) MS Excel
9 20 (21.51%) JavaScript
9 20 (21.51%) SQL Server
9 20 (21.51%) CSS
9 20 (21.51%) Finance
10 19 (20.43%) Java
11 17 (18.28%) Service Delivery
12 16 (17.20%) XML
12 16 (17.20%) Windows 7
13 15 (16.13%) ITIL Foundation Certificate
13 15 (16.13%) Windows Server 2008
13 15 (16.13%) Incident Management
13 15 (16.13%) HP
13 15 (16.13%) Internet
14 14 (15.05%) DNS
14 14 (15.05%) Windows XP
15 13 (13.98%) SLA
15 13 (13.98%) Web Services
15 13 (13.98%) .NET
16 12 (12.90%) MCP
16 12 (12.90%) MCSE
16 12 (12.90%) A+ Certification
16 12 (12.90%) DHCP

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 30 January 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.30%) Tomcat
2 3 (3.23%) IBM Notes
2 3 (3.23%) IIS
2 3 (3.23%) SharePoint
3 2 (2.15%) MS Exchange
3 2 (2.15%) WebSphere
3 2 (2.15%) Exchange Server 2010
Applications
1 30 (32.26%) MS Office
2 21 (22.58%) MS Excel
3 6 (6.45%) MS Project
4 1 (1.08%) MS PowerPoint
Business Applications
1 7 (7.53%) SAP Oil and Gas
2 6 (6.45%) SAP IS-U
3 1 (1.08%) SAP PM
Cloud Services
1 9 (9.68%) PaaS
2 8 (8.60%) SaaS
Communications & Networking
1 15 (16.13%) Internet
2 14 (15.05%) DNS
3 12 (12.90%) DHCP
3 12 (12.90%) Wireless
3 12 (12.90%) VLAN
3 12 (12.90%) IP Telephony
4 6 (6.45%) TCP/IP
5 5 (5.38%) Firewall
6 4 (4.30%) VPN
6 4 (4.30%) LDAP
6 4 (4.30%) SAN
7 3 (3.23%) Cisco ISE
8 2 (2.15%) VoIP
8 2 (2.15%) HTTP
8 2 (2.15%) Kerberos
8 2 (2.15%) HTTPS
8 2 (2.15%) EIGRP
8 2 (2.15%) TACACS
8 2 (2.15%) 3G
8 2 (2.15%) MPLS
Database & Business Intelligence
1 20 (21.51%) SQL Server
2 11 (11.83%) MySQL
3 7 (7.53%) Relational Database
4 1 (1.08%) SQL Server Reporting Services
4 1 (1.08%) MongoDB
4 1 (1.08%) Apache Cassandra
Development Applications
1 5 (5.38%) Eclipse
2 3 (3.23%) JUnit
General
1 20 (21.51%) Finance
2 6 (6.45%) Retail
3 3 (3.23%) Telecoms
4 2 (2.15%) French Language
4 2 (2.15%) German Language
4 2 (2.15%) Marketing
4 2 (2.15%) Banking
5 1 (1.08%) Electronics
5 1 (1.08%) Manufacturing
Job Titles
1 23 (24.73%) Analyst
2 16 (17.20%) Service Analyst
3 15 (16.13%) Service Desk Analyst
4 14 (15.05%) Senior Manager
4 14 (15.05%) Help Desk Engineer
4 14 (15.05%) Service Desk Engineer
5 12 (12.90%) 1st Line Support
5 12 (12.90%) Support Technician
5 12 (12.90%) Network Technician
5 12 (12.90%) Help Desk Support
6 10 (10.75%) Developer
6 10 (10.75%) Applications Support
7 8 (8.60%) Applications Manager
8 7 (7.53%) Senior Services Delivery Manager
8 7 (7.53%) Services Delivery Manager
8 7 (7.53%) Delivery Manager
8 7 (7.53%) Service Manager
8 7 (7.53%) Senior Service Manager
8 7 (7.53%) Senior Technician
8 7 (7.53%) Support Engineer
Libraries, Frameworks & Software Standards
1 22 (23.66%) HTML
2 20 (21.51%) CSS
3 16 (17.20%) XML
4 13 (13.98%) Web Services
4 13 (13.98%) .NET
5 5 (5.38%) Ajax
5 5 (5.38%) XHTML
6 3 (3.23%) JSON
6 3 (3.23%) jQuery
6 3 (3.23%) AngularJS
7 2 (2.15%) SOAP
7 2 (2.15%) SAML
7 2 (2.15%) REST
7 2 (2.15%) Regular Expression
7 2 (2.15%) OAuth
7 2 (2.15%) Silverlight
8 1 (1.08%) LAMP
8 1 (1.08%) EDIFACT
8 1 (1.08%) EDI
Miscellaneous
1 12 (12.90%) Analytical Skills
2 8 (8.60%) Enterprise Software
3 4 (4.30%) Management Information System
4 3 (3.23%) Computer Science
4 3 (3.23%) Open Source
5 2 (2.15%) PMI
5 2 (2.15%) CMDB
5 2 (2.15%) Wiki
5 2 (2.15%) PKI
5 2 (2.15%) User Experience
6 1 (1.08%) Statistics
6 1 (1.08%) Mathematics
6 1 (1.08%) Social Media
6 1 (1.08%) DTV
Operating Systems
1 38 (40.86%) Windows
2 16 (17.20%) Windows 7
3 15 (16.13%) Windows Server 2008
4 14 (15.05%) Windows XP
5 12 (12.90%) Android
6 10 (10.75%) Linux
6 10 (10.75%) UNIX
7 1 (1.08%) Windows 8
7 1 (1.08%) Windows Server 2012
Processes & Methodologies
1 76 (81.72%) ITIL
2 71 (76.34%) Service Management
3 17 (18.28%) Service Delivery
4 15 (16.13%) Incident Management
5 10 (10.75%) Agile Software Development
6 9 (9.68%) Project Management
6 9 (9.68%) CRM
7 6 (6.45%) Release Management
7 6 (6.45%) Technical Architecture
7 6 (6.45%) People Management
8 5 (5.38%) Scrum
9 3 (3.23%) Load Balancing
9 3 (3.23%) Cyber Security
9 3 (3.23%) Web Application Development
9 3 (3.23%) Stakeholder Management
9 3 (3.23%) PRINCE2
9 3 (3.23%) Data Modelling
10 2 (2.15%) OO
10 2 (2.15%) Migration
10 2 (2.15%) Change Management
Programming Languages
1 23 (24.73%) SQL
2 20 (21.51%) JavaScript
3 19 (20.43%) Java
4 7 (7.53%) Perl
5 6 (6.45%) C++
6 5 (5.38%) Python
6 5 (5.38%) PHP
7 4 (4.30%) C#
8 3 (3.23%) PowerShell
9 2 (2.15%) C
9 2 (2.15%) Shell Script
9 2 (2.15%) sed
9 2 (2.15%) AWK
10 1 (1.08%) Delphi
Qualifications
1 15 (16.13%) ITIL Foundation Certificate
2 12 (12.90%) MCP
2 12 (12.90%) MCSE
2 12 (12.90%) A+ Certification
2 12 (12.90%) Microsoft Certification
3 11 (11.83%) Degree
4 8 (8.60%) PMI Certification
4 8 (8.60%) Security Cleared
5 7 (7.53%) SC Cleared
5 7 (7.53%) CTC Cleared
5 7 (7.53%) ITIL Certification
6 6 (6.45%) SAP Certification
6 6 (6.45%) PMP
7 2 (2.15%) CISSP
7 2 (2.15%) Cisco Certification
7 2 (2.15%) CCNP
8 1 (1.08%) RHCSA
Quality Assurance & Compliance
1 13 (13.98%) SLA
2 11 (11.83%) ISO 9001
3 7 (7.53%) QA
System Software
1 12 (12.90%) Hyper-V
2 8 (8.60%) Active Directory
3 2 (2.15%) Terminal Services
3 2 (2.15%) VMware Infrastructure
4 1 (1.08%) XenServer
Systems Management
1 3 (3.23%) Cisco Prime
2 2 (2.15%) Nagios
3 1 (1.08%) SCOM
3 1 (1.08%) Cacti
3 1 (1.08%) Puppet
3 1 (1.08%) Opscode Chef
3 1 (1.08%) Icinga
3 1 (1.08%) Unicenter
3 1 (1.08%) Netcool
Vendors
1 42 (45.16%) Microsoft
2 15 (16.13%) HP
3 12 (12.90%) Apple
3 12 (12.90%) Mitel
4 11 (11.83%) ServiceNow
4 11 (11.83%) Oracle
5 10 (10.75%) VMware
6 8 (8.60%) SAP
7 7 (7.53%) Cisco
8 5 (5.38%) F5
9 4 (4.30%) Citrix
9 4 (4.30%) LANDesk
9 4 (4.30%) FrontRange
10 3 (3.23%) Lotus
10 3 (3.23%) JD Edwards
10 3 (3.23%) Salesforce.com
11 2 (2.15%) Avaya
11 2 (2.15%) BT
12 1 (1.08%) Axway
12 1 (1.08%) SolarWinds
Surrey
Interquest - IQ ESM
Salary: £40000 - £45000 per annum
Posted: 26 days ago