The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 152 182 192
Rank change year-on-year
+30 +10
Permanent jobs citing ITSM 67 31 39
As % of all permanent IT jobs located in Surrey 1.40% 0.66% 0.73%
As % of the Processes & Methodologies category 1.73% 0.83% 0.92%
Number of salaries quoted 59 28 38
Average salary £28,000 £42,500 £40,000
Average salary % change year-on-year
-34.11% +6.25%
90% offered a salary of more than £21,500 £21,500 £30,500
10% offered a salary of more than £46,000 £50,500 £44,900
UK excluding London average salary £40,000 £42,500 £40,000
% change year-on-year
-5.88% +6.25%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3866 3721 4217
As % of all permanent IT jobs located in Surrey 80.98% 78.88% 78.73%
Number of salaries quoted 3081 2989 3559
Average salary £47,500 £46,000 £45,000
Average salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £30,000 £30,000 £30,000
10% offered a salary of more than £65,000 £64,000 £65,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 16 September 2014.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +23 17 £23,500 -21.66% 1
Woking +13 14 £31,000 -29.14% 1
Egham - 6 - - 1
Dorking - 3 £27,500 -
Farnham - 3 £50,000 -
Reigate - 3 £28,000 -
Redhill - 2 £30,000 -
Epsom - 2 £26,250 -
Camberley -4 1 £27,500 -52.17%
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 16 September 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 94 (67.63%) Service Management
2 90 (64.75%) ITIL
3 49 (35.25%) VMware
4 43 (30.94%) SQL
5 36 (25.90%) Microsoft
6 34 (24.46%) HTML
6 34 (24.46%) JavaScript
6 34 (24.46%) CSS
7 31 (22.30%) Windows
8 26 (18.71%) Linux
9 23 (16.55%) .NET
10 21 (15.11%) Web Services
10 21 (15.11%) Active Directory
10 21 (15.11%) MS Excel
11 20 (14.39%) MS Office
11 20 (14.39%) Oracle
11 20 (14.39%) Java
11 20 (14.39%) Agile Software Development
12 18 (12.95%) XML
12 18 (12.95%) UNIX
12 18 (12.95%) Citrix
12 18 (12.95%) Relational Database
13 17 (12.23%) SaaS
13 17 (12.23%) Service Delivery
13 17 (12.23%) Degree
14 16 (11.51%) VMware Infrastructure
15 15 (10.79%) SQL Server
15 15 (10.79%) Enterprise Software
16 14 (10.07%) ServiceNow
16 14 (10.07%) MySQL

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 16 September 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 9 (6.47%) MS Exchange
2 6 (4.32%) SharePoint
3 4 (2.88%) SharePoint 2010
3 4 (2.88%) Exchange Server 2007
4 3 (2.16%) IIS
4 3 (2.16%) Tomcat
4 3 (2.16%) Exchange Server 2010
5 1 (0.72%) NetWeaver
5 1 (0.72%) SAS
Applications
1 21 (15.11%) MS Excel
2 20 (14.39%) MS Office
3 5 (3.60%) MS PowerPoint
4 2 (1.44%) MS Project
4 2 (1.44%) PaintShop Pro
Business Applications
1 5 (3.60%) Remedy ITSM
2 3 (2.16%) SAP Oil and Gas
3 2 (1.44%) SAP IS-U
Cloud Services
1 17 (12.23%) SaaS
2 4 (2.88%) PaaS
2 4 (2.88%) Microsoft Azure
3 2 (1.44%) Amazon AWS
Communications & Networking
1 12 (8.63%) SAN
2 11 (7.91%) DNS
3 10 (7.19%) TCP/IP
3 10 (7.19%) VPN
4 9 (6.47%) Firewall
4 9 (6.47%) LAN
4 9 (6.47%) WAN
5 7 (5.04%) LDAP
5 7 (5.04%) Wireless
6 4 (2.88%) NAS
6 4 (2.88%) DHCP
7 3 (2.16%) 3G
7 3 (2.16%) DSL
7 3 (2.16%) Internet
7 3 (2.16%) VoIP
7 3 (2.16%) HSPA
8 2 (1.44%) Cisco Nexus
8 2 (1.44%) Cisco ISE
8 2 (1.44%) Cisco ASA
8 2 (1.44%) VLAN
Database & Business Intelligence
1 18 (12.95%) Relational Database
2 15 (10.79%) SQL Server
3 14 (10.07%) MySQL
4 8 (5.76%) SQL Server 2008
5 5 (3.60%) RDBMS
5 5 (3.60%) DB2
5 5 (3.60%) Oracle Database 11g
5 5 (3.60%) Oracle Database
6 2 (1.44%) Big Data
7 1 (0.72%) Data Warehouse
7 1 (0.72%) MongoDB
7 1 (0.72%) Apache Cassandra
7 1 (0.72%) SAP HANA
Development Applications
1 8 (5.76%) Eclipse
2 4 (2.88%) Xcode
3 2 (1.44%) Serena SBM
3 2 (1.44%) JUnit
General
1 14 (10.07%) Finance
2 6 (4.32%) Marketing
3 5 (3.60%) Telecoms
4 4 (2.88%) French Language
4 4 (2.88%) German Language
4 4 (2.88%) Legal
5 3 (2.16%) Banking
6 2 (1.44%) Publishing
6 2 (1.44%) Retail
7 1 (0.72%) Manufacturing
7 1 (0.72%) Electronics
Job Titles
1 42 (30.22%) Analyst
2 24 (17.27%) Applications Support
3 15 (10.79%) Service Manager
4 14 (10.07%) Support Engineer
4 14 (10.07%) Support Analyst
5 12 (8.63%) Developer
6 10 (7.19%) Service Analyst
7 9 (6.47%) Service Desk Analyst
8 7 (5.04%) Test Analyst
8 7 (5.04%) Architect
8 7 (5.04%) Business Analyst
8 7 (5.04%) Compliance Manager
9 6 (4.32%) Technical Support Engineer
9 6 (4.32%) Technical Engineer
9 6 (4.32%) Junior
9 6 (4.32%) Audit Manager
9 6 (4.32%) Solutions Architect
9 6 (4.32%) Administrator
9 6 (4.32%) Technical Support
10 5 (3.60%) 1st Line Support
Libraries, Frameworks & Software Standards
1 34 (24.46%) HTML
1 34 (24.46%) CSS
2 23 (16.55%) .NET
3 21 (15.11%) Web Services
4 18 (12.95%) XML
5 9 (6.47%) Ajax
5 9 (6.47%) XHTML
6 6 (4.32%) JSON
7 4 (2.88%) Android NDK
7 4 (2.88%) Application Packaging
7 4 (2.88%) Java EE
7 4 (2.88%) Cocoa
8 2 (1.44%) AngularJS
8 2 (1.44%) Silverlight
8 2 (1.44%) ASP.NET
9 1 (0.72%) SAP Basis
9 1 (0.72%) LAMP
9 1 (0.72%) jQuery
Miscellaneous
1 15 (10.79%) Enterprise Software
2 7 (5.04%) Management Information System
3 6 (4.32%) Computer Science
3 6 (4.32%) CMDB
4 5 (3.60%) NHS
4 5 (3.60%) Analytical Skills
5 4 (2.88%) Mobile App
5 4 (2.88%) IVR
6 3 (2.16%) Statistics
7 2 (1.44%) Enterprise Storage
7 2 (1.44%) Open Source
7 2 (1.44%) Wiki
7 2 (1.44%) Graphic Design
8 1 (0.72%) DTV
8 1 (0.72%) Mathematics
8 1 (0.72%) Learning Management System
Operating Systems
1 31 (22.30%) Windows
2 26 (18.71%) Linux
3 18 (12.95%) UNIX
4 9 (6.47%) Windows Server 2008
5 6 (4.32%) Windows 7
5 6 (4.32%) Red Hat Enterprise Linux
5 6 (4.32%) Android
6 4 (2.88%) Apple iOS
6 4 (2.88%) Windows Server 2012
6 4 (2.88%) Windows XP
7 2 (1.44%) AIX
7 2 (1.44%) Solaris
8 1 (0.72%) Windows 8
Processes & Methodologies
1 94 (67.63%) Service Management
2 90 (64.75%) ITIL
3 20 (14.39%) Agile Software Development
4 17 (12.23%) Service Delivery
5 14 (10.07%) Business Continuity
6 11 (7.91%) PRINCE2
7 10 (7.19%) Information Security
8 9 (6.47%) Migration
8 9 (6.47%) Process Management
8 9 (6.47%) Change Management
8 9 (6.47%) Configuration Management
8 9 (6.47%) Project Management
9 8 (5.76%) Disaster Recovery
10 7 (5.04%) Asset Management
10 7 (5.04%) Software Testing
10 7 (5.04%) Test Scripting
10 7 (5.04%) Product Management
10 7 (5.04%) Test Planning
11 6 (4.32%) Mentoring
11 6 (4.32%) OO
Programming Languages
1 43 (30.94%) SQL
2 34 (24.46%) JavaScript
3 20 (14.39%) Java
4 10 (7.19%) PHP
4 10 (7.19%) PowerShell
5 7 (5.04%) Python
5 7 (5.04%) Perl
5 7 (5.04%) C#
6 5 (3.60%) C++
6 5 (3.60%) PL/SQL
7 4 (2.88%) Objective-C
8 1 (0.72%) Delphi
Qualifications
1 17 (12.23%) Degree
2 10 (7.19%) ISEB
3 8 (5.76%) ITIL Foundation Certificate
4 7 (5.04%) Security Cleared
5 6 (4.32%) ITIL Certification
6 5 (3.60%) SAP Certification
7 3 (2.16%) PRINCE2 Certification
8 2 (1.44%) MCSE
8 2 (1.44%) MCP
8 2 (1.44%) Cisco Certification
8 2 (1.44%) Microsoft Certification
8 2 (1.44%) CCNP
8 2 (1.44%) A+ Certification
8 2 (1.44%) PMP
8 2 (1.44%) PMI Certification
Quality Assurance & Compliance
1 10 (7.19%) ISO 9000
1 10 (7.19%) ISO/IEC 27001
2 8 (5.76%) SLA
3 6 (4.32%) PCI DSS
3 6 (4.32%) QA
4 5 (3.60%) ISO 9001
System Software
1 21 (15.11%) Active Directory
2 16 (11.51%) VMware Infrastructure
3 6 (4.32%) Hyper-V
3 6 (4.32%) VMware ESX
4 3 (2.16%) Terminal Services
5 2 (1.44%) XenDesktop
5 2 (1.44%) XenApp
5 2 (1.44%) VMware Workstation
6 1 (0.72%) XenServer
Systems Management
1 4 (2.88%) Cisco UCCX
1 4 (2.88%) SCCM
1 4 (2.88%) NetBackup
1 4 (2.88%) Backup Exec
2 2 (1.44%) Cisco Prime
2 2 (1.44%) Nagios
3 1 (0.72%) Netcool
3 1 (0.72%) SCOM
3 1 (0.72%) Cacti
3 1 (0.72%) Puppet
3 1 (0.72%) Opscode Chef
3 1 (0.72%) Icinga
Vendors
1 49 (35.25%) VMware
2 36 (25.90%) Microsoft
3 20 (14.39%) Oracle
4 18 (12.95%) Citrix
5 14 (10.07%) ServiceNow
6 13 (9.35%) HP
7 12 (8.63%) Cisco
8 7 (5.04%) SAP
9 6 (4.32%) IBM
9 6 (4.32%) Red Hat
10 5 (3.60%) Remedy
10 5 (3.60%) Dell
11 4 (2.88%) Veeam
11 4 (2.88%) Sybase
12 3 (2.16%) BT
12 3 (2.16%) FrontRange
13 2 (1.44%) F5
13 2 (1.44%) 3PAR
13 2 (1.44%) Serena
13 2 (1.44%) Mitel
Surrey
Deerfoot IT Resources Ltd
Salary: £26000 - £28000 per annum
Posted: 18 hours ago
Woking
Interquest - IQ ESM
Salary: £35000 - £45000 per annum + benefits
Posted: 22 hours ago
Egham, Surrey
Servicenow
Salary: Salary, Bonus, Stock & Benefits
Posted: 2 days ago
Guildford, Surrey
UNIVERSITY OF SURREY
Salary: From £25,013 to £28,972 per annum
Posted: 26 days ago