The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the salaries offered in IT jobs that have cited ITSM over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 101 120 181
Rank change year-on-year
+19 +61
Permanent jobs citing ITSM 88 84 44
As % of all permanent IT jobs located in Surrey 2.81% 2.06% 0.94%
As % of the Processes & Methodologies category 3.32% 2.39% 1.10%
Number of salaries quoted 85 72 30
Median salary £42,500 £37,500 £27,000
Median salary % change year-on-year
+13.33% +38.88%
90% offered a salary of more than £26,600 £25,250 £21,500
10% offered a salary of more than £70,000 £55,000 £55,000
UK excluding London median salary £45,000 £42,500 £38,000
% change year-on-year
+5.88% +11.84%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
2650 3515 3992
As % of all permanent IT jobs located in Surrey 84.72% 86.24% 85.35%
Number of salaries quoted 2257 3048 3366
Median salary £50,000 £47,500 £47,500
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £32,000 £30,791 £30,000
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

ITSM
Jobs Demand Trend in Surrey

The demand trend of job ads across the Surrey region citing ITSM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 6 December 2016.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +27 16 £65,000 +18.18%
Woking -3 16 £40,500 -10.00% 2
Guildford +29 12 £47,500 +26.66% 1
Staines +9 7 £90,000 - 2
Reigate +10 6 £17,000 -44.26%
Farnham - 1 £40,000 -
Godalming - 1 - -
Weybridge - 1 £53,250 -
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 6 December 2016, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for ITSM.

1 112 (62.92%) Service Management
2 76 (42.70%) ITIL
3 66 (37.08%) Windows
4 40 (22.47%) Oracle
5 39 (21.91%) Microsoft
6 35 (19.66%) MS Exchange
6 35 (19.66%) MCP
7 33 (18.54%) Active Directory
7 33 (18.54%) Office 365
8 32 (17.98%) Linux
9 30 (16.85%) ITIL V3
10 29 (16.29%) Java
11 28 (15.73%) SQL
12 27 (15.17%) Perl
12 27 (15.17%) Python
12 27 (15.17%) SLA
13 24 (13.48%) Blackberry
13 24 (13.48%) Cisco Certification
13 24 (13.48%) CCNA
13 24 (13.48%) Red Hat
13 24 (13.48%) MS Excel
13 24 (13.48%) CentOS
13 24 (13.48%) Computer Science
14 22 (12.36%) Incident Management
14 22 (12.36%) C#
15 21 (11.80%) .NET
16 20 (11.24%) CRM
16 20 (11.24%) Windows 7
16 20 (11.24%) SaaS
17 19 (10.67%) Exchange Server 2010

ITSM
Top Related IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (19.66%) MS Exchange
2 19 (10.67%) Exchange Server 2010
3 8 (4.49%) Apache
3 8 (4.49%) Tomcat
4 5 (2.81%) Blackberry Enterprise Server
4 5 (2.81%) IBM Notes
5 3 (1.69%) SharePoint
6 2 (1.12%) Adobe Experience Manager
6 2 (1.12%) JBoss
6 2 (1.12%) LiveCycle
7 1 (0.56%) Exchange Server 2007
Applications
1 24 (13.48%) MS Excel
2 19 (10.67%) MS Office
Business Applications
1 13 (7.30%) Remedy ITSM
1 13 (7.30%) SAP Oil and Gas
2 5 (2.81%) Oracle Applications
3 1 (0.56%) HFM
3 1 (0.56%) Hyperion Enterprise
3 1 (0.56%) Hyperion Planning
Cloud Services
1 33 (18.54%) Office 365
2 20 (11.24%) SaaS
3 8 (4.49%) IaaS
3 8 (4.49%) PaaS
4 4 (2.25%) Microsoft Azure
5 1 (0.56%) Amazon AWS
Communications & Networking
1 12 (6.74%) DNS
2 8 (4.49%) Internet
3 5 (2.81%) VPN
4 2 (1.12%) TCP/IP
4 2 (1.12%) VoIP
5 1 (0.56%) DHCP
5 1 (0.56%) Extranet
5 1 (0.56%) LAN
5 1 (0.56%) WAN
5 1 (0.56%) Wireless
Database & Business Intelligence
1 13 (7.30%) Relational Database
2 12 (6.74%) SAP HANA
3 8 (4.49%) MongoDB
3 8 (4.49%) MySQL
3 8 (4.49%) PostgreSQL
4 7 (3.93%) Oracle Database
4 7 (3.93%) SQL Server
5 4 (2.25%) Big Data
6 3 (1.69%) Business Intelligence Development Studio
6 3 (1.69%) Data Warehouse
6 3 (1.69%) HDInsight
6 3 (1.69%) Power BI
6 3 (1.69%) QlikView
6 3 (1.69%) Spotfire
6 3 (1.69%) SQL Server 2008
6 3 (1.69%) SQL Server 2016
6 3 (1.69%) SQL Server Analysis Services
6 3 (1.69%) SQL Server Integration Services
6 3 (1.69%) SQL Server Reporting Services
7 2 (1.12%) Oracle Database 12c
Development Applications
1 9 (5.06%) Visual Studio
General
1 15 (8.43%) Billing
2 12 (6.74%) Finance
3 5 (2.81%) Back Office
4 2 (1.12%) Manufacturing
4 2 (1.12%) Marketing
4 2 (1.12%) Telecoms
5 1 (0.56%) Banking
5 1 (0.56%) Electronics
5 1 (0.56%) Retail
Job Titles
1 49 (27.53%) Analyst
2 37 (20.79%) Support Analyst
3 32 (17.98%) 2nd Line Support
4 25 (14.04%) Support Engineer
5 20 (11.24%) IT Support
6 18 (10.11%) 2nd Line Engineer
6 18 (10.11%) 2nd Line Support Engineer
6 18 (10.11%) IT Analyst
6 18 (10.11%) IT Support Analyst
7 17 (9.55%) Consultant
7 17 (9.55%) Developer
8 15 (8.43%) C# Developer
8 15 (8.43%) Cloud Engineer
8 15 (8.43%) Linux Engineer
9 13 (7.30%) C# Software Developer
9 13 (7.30%) Software Developer
10 12 (6.74%) .NET Developer
10 12 (6.74%) C# .NET Developer
10 12 (6.74%) SAP Manager
10 12 (6.74%) Service Manager
Libraries, Frameworks & Software Standards
1 21 (11.80%) .NET
2 19 (10.67%) HTML
3 13 (7.30%) Middleware
4 12 (6.74%) SAP Fiori
4 12 (6.74%) SAPUI5
5 8 (4.49%) LAMP
5 8 (4.49%) LAPP Stack
6 6 (3.37%) .NET Framework
7 2 (1.12%) CSS
7 2 (1.12%) Web Services
7 2 (1.12%) XML
7 2 (1.12%) XSLT
8 1 (0.56%) ASP.NET Web Forms
Miscellaneous
1 24 (13.48%) Blackberry
1 24 (13.48%) Computer Science
2 15 (8.43%) Mathematics
3 13 (7.30%) NHS
4 12 (6.74%) Analytical Skills
5 11 (6.18%) Management Information System
6 7 (3.93%) Physics
7 5 (2.81%) Virtual Team
8 3 (1.69%) Data Centre
9 2 (1.12%) Blog
9 2 (1.12%) CMDB
9 2 (1.12%) Fat Client
9 2 (1.12%) Thin Client
10 1 (0.56%) Client/Server
10 1 (0.56%) User Experience
Operating Systems
1 66 (37.08%) Windows
2 32 (17.98%) Linux
3 24 (13.48%) CentOS
4 20 (11.24%) Windows 7
5 19 (10.67%) Android
5 19 (10.67%) Windows 2000
5 19 (10.67%) Windows Mobile
5 19 (10.67%) Windows Server 2003
6 13 (7.30%) Windows 8
7 12 (6.74%) Windows Server
8 8 (4.49%) Red Hat Enterprise Linux
9 5 (2.81%) Windows Server 2008
9 5 (2.81%) Windows XP
10 2 (1.12%) Mac OS X
Processes & Methodologies
1 112 (62.92%) Service Management
2 76 (42.70%) ITIL
3 30 (16.85%) ITIL V3
4 22 (12.36%) Incident Management
5 20 (11.24%) CRM
6 18 (10.11%) Performance Management
6 18 (10.11%) UML
6 18 (10.11%) Unit Testing
7 17 (9.55%) Information Security
8 16 (8.99%) Data Management
8 16 (8.99%) Service Delivery
9 15 (8.43%) Coaching
10 13 (7.30%) BPMN
10 13 (7.30%) Business Analysis
10 13 (7.30%) Demand Management
10 13 (7.30%) OO
10 13 (7.30%) RUP
10 13 (7.30%) Systems Analysis
10 13 (7.30%) TOGAF
11 12 (6.74%) Product Management
Programming Languages
1 29 (16.29%) Java
2 28 (15.73%) SQL
3 27 (15.17%) Perl
3 27 (15.17%) Python
4 22 (12.36%) C#
5 13 (7.30%) VB
6 8 (4.49%) PHP
7 4 (2.25%) VB.NET
8 2 (1.12%) PL/SQL
9 1 (0.56%) JavaScript
Qualifications
1 35 (19.66%) MCP
2 24 (13.48%) CCNA
2 24 (13.48%) Cisco Certification
3 19 (10.67%) Microsoft Certification
4 18 (10.11%) Degree
5 17 (9.55%) RHCA
6 14 (7.87%) Security Cleared
7 7 (3.93%) APMP
8 5 (2.81%) PMI Certification
8 5 (2.81%) PMP
9 2 (1.12%) MCITP
10 1 (0.56%) ISEB
10 1 (0.56%) ISTQB
10 1 (0.56%) ISTQB Foundation Certification
10 1 (0.56%) ITIL Certification
Quality Assurance & Compliance
1 27 (15.17%) SLA
2 14 (7.87%) QA
3 13 (7.30%) ISO/IEC 17799
4 6 (3.37%) COBIT
5 1 (0.56%) Data Quality
System Software
1 33 (18.54%) Active Directory
2 5 (2.81%) BlackBerry Internet Service
Systems Management
1 19 (10.67%) SCCM
2 5 (2.81%) HP Quality Center
Vendors
1 40 (22.47%) Oracle
2 39 (21.91%) Microsoft
3 24 (13.48%) Red Hat
4 19 (10.67%) Dell
4 19 (10.67%) HP
5 13 (7.30%) Remedy
5 13 (7.30%) SAP
6 11 (6.18%) NetSuite
7 6 (3.37%) Cisco
7 6 (3.37%) ServiceNow
8 5 (2.81%) Avaya
8 5 (2.81%) Lotus
9 3 (1.69%) Tableau
9 3 (1.69%) VMware
10 2 (1.12%) Adobe
11 1 (0.56%) Citrix
11 1 (0.56%) Cognizant
11 1 (0.56%) Hyperion
11 1 (0.56%) Juniper
11 1 (0.56%) LANDesk
Surrey
Edward Carter Solutions
Salary: £29000 - £29001 per annum
Posted: 17 hours ago
Staines, Middlesex
Parham Consulting
Salary: Up to £65,000 per annum plus 15% bonus, shares and good benefits
Posted: 3 hours ago
Staines, Middlesex
Parham Consulting
Salary: From £60,000 to £70,000 per annum + up to 15% bonus, shares & benefits
Posted: 3 hours ago
Guildford, Surrey
ITSM Team
Salary: £55k to £60k + benefits
Posted: 5 days ago
Woking, Surrey
Clearwater People Solutions
Salary: £28000 - £30000 Per Annum
Posted: 5 days ago