The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 179 136 177
Rank change year-on-year
-43 +41
Permanent jobs citing ITSM 37 70 46
As % of all permanent IT jobs located in Surrey 0.80% 1.51% 0.85%
As % of the Processes & Methodologies category 0.97% 1.87% 1.11%
Number of salaries quoted 29 61 35
Average salary £27,000 £42,500 £42,500
Average salary % change year-on-year
-36.47% -
90% offered a salary of more than £21,500 £22,500 £28,260
10% offered a salary of more than £55,000 £77,000 £61,500
UK excluding London average salary £39,000 £45,000 £42,500
% change year-on-year
-13.33% +5.88%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3801 3742 4160
As % of all permanent IT jobs located in Surrey 82.27% 80.79% 76.50%
Number of salaries quoted 3234 3002 3590
Average salary £47,500 £46,723 £45,000
Average salary % change year-on-year
+1.66% +3.82%
90% offered a salary of more than £30,500 £30,000 £29,500
10% offered a salary of more than £65,000 £64,000 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 22 December 2014.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham +1 7 - -
Woking - 4 £55,000 - 1
Staines +3 2 £35,000 -17.64% 1
Guildford -19 2 £55,000 +100.00%
Reigate -17 1 £28,000 -20.00%
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 22 December 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 85 (81.73%) ITIL
2 69 (66.35%) Service Management
3 43 (41.35%) Microsoft
4 38 (36.54%) Windows
5 33 (31.73%) MS Office
6 29 (27.88%) SQL
7 25 (24.04%) HTML
8 23 (22.12%) JavaScript
8 23 (22.12%) CSS
8 23 (22.12%) MS Excel
9 20 (19.23%) DNS
9 20 (19.23%) VMware
10 19 (18.27%) SQL Server
11 18 (17.31%) .NET
11 18 (17.31%) HP
12 17 (16.35%) Windows Server 2008
12 17 (16.35%) Wireless
13 16 (15.38%) Finance
13 16 (15.38%) Active Directory
13 16 (15.38%) Hyper-V
13 16 (15.38%) Windows 7
14 15 (14.42%) Service Delivery
15 14 (13.46%) Internet
15 14 (13.46%) Citrix
15 14 (13.46%) Java
15 14 (13.46%) Incident Management
16 13 (12.50%) Agile Software Development
16 13 (12.50%) Web Services
16 13 (12.50%) Windows XP
16 13 (12.50%) ITIL Foundation Certificate

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 22 December 2014, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.69%) MS Exchange
2 4 (3.85%) Exchange Server 2007
2 4 (3.85%) SharePoint 2010
2 4 (3.85%) Exchange Server 2010
2 4 (3.85%) SharePoint
3 3 (2.88%) IIS
3 3 (2.88%) Tomcat
Applications
1 33 (31.73%) MS Office
2 23 (22.12%) MS Excel
3 6 (5.77%) MS Project
4 1 (0.96%) MS PowerPoint
Business Applications
1 7 (6.73%) SAP Oil and Gas
2 6 (5.77%) SAP IS-U
3 2 (1.92%) Remedy ITSM
Cloud Services
1 6 (5.77%) SaaS
2 4 (3.85%) PaaS
2 4 (3.85%) Microsoft Azure
Communications & Networking
1 20 (19.23%) DNS
2 17 (16.35%) Wireless
3 14 (13.46%) Internet
4 12 (11.54%) DHCP
4 12 (11.54%) IP Telephony
4 12 (11.54%) VLAN
5 11 (10.58%) VPN
5 11 (10.58%) Firewall
6 7 (6.73%) TCP/IP
7 6 (5.77%) SAN
8 5 (4.81%) LAN
8 5 (4.81%) WAN
9 4 (3.85%) VoIP
9 4 (3.85%) DSL
9 4 (3.85%) 3G
9 4 (3.85%) HSPA
10 3 (2.88%) Cisco ISE
11 2 (1.92%) NAS
11 2 (1.92%) Cisco Nexus
11 2 (1.92%) Cisco ASA
Database & Business Intelligence
1 19 (18.27%) SQL Server
2 9 (8.65%) Relational Database
3 7 (6.73%) MySQL
4 4 (3.85%) SQL Server 2008
5 2 (1.92%) Oracle Database
5 2 (1.92%) RDBMS
5 2 (1.92%) Oracle Database 11g
Development Applications
1 5 (4.81%) Eclipse
2 3 (2.88%) JUnit
General
1 16 (15.38%) Finance
2 6 (5.77%) Retail
3 4 (3.85%) Telecoms
4 2 (1.92%) Legal
4 2 (1.92%) Marketing
4 2 (1.92%) French Language
4 2 (1.92%) German Language
5 1 (0.96%) Manufacturing
5 1 (0.96%) Electronics
Job Titles
1 33 (31.73%) Analyst
2 19 (18.27%) Applications Support
2 19 (18.27%) Service Analyst
3 18 (17.31%) Service Desk Analyst
4 13 (12.50%) Help Desk Support
4 13 (12.50%) Help Desk Engineer
4 13 (12.50%) 1st Line Support
4 13 (12.50%) Service Desk Engineer
5 12 (11.54%) Network Technician
5 12 (11.54%) Support Technician
6 11 (10.58%) Service Manager
7 10 (9.62%) Senior Manager
8 9 (8.65%) Support Engineer
8 9 (8.65%) Support Analyst
9 7 (6.73%) Developer
9 7 (6.73%) Senior Technician
10 6 (5.77%) IT Support
10 6 (5.77%) Senior SAP Programme Manager
10 6 (5.77%) Senior SAP Project Manager
10 6 (5.77%) SAP Manager
Libraries, Frameworks & Software Standards
1 25 (24.04%) HTML
2 23 (22.12%) CSS
3 18 (17.31%) .NET
4 13 (12.50%) Web Services
5 12 (11.54%) XML
6 5 (4.81%) XHTML
6 5 (4.81%) Ajax
7 3 (2.88%) JSON
7 3 (2.88%) jQuery
7 3 (2.88%) AngularJS
8 2 (1.92%) Regular Expression
8 2 (1.92%) Silverlight
9 1 (0.96%) ASP.NET
Miscellaneous
1 9 (8.65%) Enterprise Software
1 9 (8.65%) Analytical Skills
2 4 (3.85%) IVR
3 3 (2.88%) Statistics
3 3 (2.88%) Open Source
4 2 (1.92%) CMDB
4 2 (1.92%) Wiki
4 2 (1.92%) PMI
4 2 (1.92%) Management Information System
4 2 (1.92%) User Experience
5 1 (0.96%) DTV
5 1 (0.96%) Mathematics
5 1 (0.96%) Social Media
Operating Systems
1 38 (36.54%) Windows
2 17 (16.35%) Windows Server 2008
3 16 (15.38%) Windows 7
4 13 (12.50%) Windows XP
5 12 (11.54%) Android
6 11 (10.58%) Linux
7 9 (8.65%) UNIX
8 4 (3.85%) Red Hat Enterprise Linux
9 1 (0.96%) Windows 8
9 1 (0.96%) Windows Server 2012
Processes & Methodologies
1 85 (81.73%) ITIL
2 69 (66.35%) Service Management
3 15 (14.42%) Service Delivery
4 14 (13.46%) Incident Management
5 13 (12.50%) Agile Software Development
6 9 (8.65%) Project Management
6 9 (8.65%) CRM
7 7 (6.73%) Change Management
8 6 (5.77%) Technical Architecture
8 6 (5.77%) Release Management
8 6 (5.77%) People Management
9 5 (4.81%) Scrum
10 4 (3.85%) Mobile Device Management
11 3 (2.88%) Stakeholder Management
11 3 (2.88%) Web Application Development
11 3 (2.88%) PRINCE2
11 3 (2.88%) Data Modelling
12 2 (1.92%) Six Sigma
12 2 (1.92%) CAD
12 2 (1.92%) Configuration Management
Programming Languages
1 29 (27.88%) SQL
2 23 (22.12%) JavaScript
3 14 (13.46%) Java
4 9 (8.65%) PHP
5 6 (5.77%) C++
6 4 (3.85%) C#
6 4 (3.85%) Perl
6 4 (3.85%) Python
7 3 (2.88%) PowerShell
8 2 (1.92%) sed
8 2 (1.92%) Shell Script
8 2 (1.92%) AWK
8 2 (1.92%) PL/SQL
8 2 (1.92%) C
9 1 (0.96%) Delphi
Qualifications
1 13 (12.50%) ITIL Foundation Certificate
2 12 (11.54%) MCP
2 12 (11.54%) MCSE
2 12 (11.54%) Microsoft Certification
2 12 (11.54%) A+ Certification
3 8 (7.69%) PMI Certification
4 7 (6.73%) Security Cleared
5 6 (5.77%) PMP
5 6 (5.77%) Degree
5 6 (5.77%) SAP Certification
6 5 (4.81%) ITIL Certification
7 3 (2.88%) SC Cleared
7 3 (2.88%) CTC Cleared
8 2 (1.92%) CCNP
8 2 (1.92%) Cisco Certification
Quality Assurance & Compliance
1 11 (10.58%) ISO 9001
1 11 (10.58%) SLA
2 7 (6.73%) QA
System Software
1 16 (15.38%) Active Directory
1 16 (15.38%) Hyper-V
2 6 (5.77%) VMware Infrastructure
3 4 (3.85%) Terminal Services
4 1 (0.96%) XenServer
Systems Management
1 4 (3.85%) NetBackup
1 4 (3.85%) Backup Exec
1 4 (3.85%) SCCM
1 4 (3.85%) Cisco UCCX
2 3 (2.88%) Cisco Prime
3 1 (0.96%) Unicenter
3 1 (0.96%) Nagios
3 1 (0.96%) SCOM
Vendors
1 43 (41.35%) Microsoft
2 20 (19.23%) VMware
3 18 (17.31%) HP
4 14 (13.46%) Citrix
5 12 (11.54%) Mitel
5 12 (11.54%) Apple
6 9 (8.65%) Cisco
6 9 (8.65%) ServiceNow
7 7 (6.73%) Oracle
7 7 (6.73%) SAP
8 5 (4.81%) Dell
8 5 (4.81%) F5
9 4 (3.85%) Veeam
9 4 (3.85%) IBM
9 4 (3.85%) Red Hat
9 4 (3.85%) BT
9 4 (3.85%) FrontRange
10 2 (1.92%) Remedy
10 2 (1.92%) Avaya
11 1 (0.96%) LANDesk
Staines, Middlesex
Quadratek People Limited
Salary: From £65,000 to £80,000 per annum Excellent salary plus variable
Posted: 1 hour ago
Woking, Surrey
360 Resourcing Solutions
Salary: £50k - 55k per year + Benefits + Profit Share
Posted: 4 days ago
Surrey
Deerfoot IT
Salary: £26000 - £28000 per annum
Posted: 10 days ago
Tadworth, Surrey
LEGAL AND GENERAL
Salary: Competitive
Posted: 26 days ago