The table below looks at the statistics for ITSM skills in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited ITSM over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 146 165 186
Rank change year-on-year
+19 +21
Permanent jobs citing ITSM 53 54 40
As % of all permanent IT jobs located in Surrey 1.21% 1.05% 0.75%
As % of the Processes & Methodologies category 1.48% 1.28% 0.98%
Number of salaries quoted 48 43 33
Average salary £37,500 £49,000 £45,000
Average salary % change year-on-year
-23.46% +8.88%
90% offered a salary of more than £24,450 £28,500 £26,000
10% offered a salary of more than £55,000 £69,000 £57,500
UK excluding London average salary £45,000 £50,000 £45,000
% change year-on-year
-10.00% +11.11%
ITSM
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Permanent IT job ads with a match in the
Processes & Methodologies category
3591 4222 4085
As % of all permanent IT jobs located in Surrey 81.93% 82.41% 76.81%
Number of salaries quoted 2985 3434 3213
Average salary £48,000 £47,500 £45,000
Average salary % change year-on-year
+1.05% +5.55%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

ITSM
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing ITSM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Surrey

ITSM
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM across the Surrey region.

ITSM Salary Trend in Surrey

ITSM
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing ITSM across the Surrey region over the 3 months to 22 May 2015.

ITSM Salary Histogram in Surrey

ITSM
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ITSM within the Surrey region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford - 21 £24,875 - 4
Woking +7 2 £45,000 +28.57% 1
Staines -16 2 £55,000 -0.90%
Reigate - 1 £30,500 - 1
ITSM
South East

ITSM
Top 30 Related IT Skills in Surrey

For the 6 months to 22 May 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM.

1 74 (78.72%) ITIL
2 66 (70.21%) Service Management
3 32 (34.04%) Windows
4 25 (26.60%) Incident Management
5 23 (24.47%) Microsoft
5 23 (24.47%) Change Management
6 22 (23.40%) Problem Management
7 20 (21.28%) SQL
8 19 (20.21%) SQL Server
9 17 (18.09%) Service Delivery
9 17 (18.09%) FrontRange
10 16 (17.02%) SLA
11 15 (15.96%) Management Information System
12 14 (14.89%) Workflow
13 13 (13.83%) Workflow Management
14 11 (11.70%) LANDesk
14 11 (11.70%) ServiceNow
15 10 (10.64%) Analytical Skills
15 10 (10.64%) Degree
15 10 (10.64%) Java
16 9 (9.57%) MS Office
16 9 (9.57%) MS Excel
16 9 (9.57%) Finance
16 9 (9.57%) Electronics
16 9 (9.57%) Project Management
17 8 (8.51%) Process Management
17 8 (8.51%) XML
17 8 (8.51%) assyst
17 8 (8.51%) Video Conferencing
17 8 (8.51%) Signal Processing

ITSM
Top Related IT Skills in Surrey by Category

For the 6 months to 22 May 2015, IT jobs across the Surrey region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.19%) SharePoint
1 3 (3.19%) IBM Notes
2 2 (2.13%) MS Exchange
2 2 (2.13%) WebSphere
2 2 (2.13%) Exchange Server 2010
3 1 (1.06%) Tomcat
Applications
1 9 (9.57%) MS Office
1 9 (9.57%) MS Excel
Business Applications
1 8 (8.51%) assyst
2 7 (7.45%) Remedy ITSM
3 4 (4.26%) SAP PM
4 3 (3.19%) SAP CRM
5 1 (1.06%) SAP IS-U
5 1 (1.06%) Maximo
Cloud Services
1 5 (5.32%) SaaS
1 5 (5.32%) PaaS
Communications & Networking
1 6 (6.38%) Internet
2 5 (5.32%) TCP/IP
3 4 (4.26%) FTP
3 4 (4.26%) DNS
4 3 (3.19%) Wireless
5 2 (2.13%) 3G
5 2 (2.13%) DSL
5 2 (2.13%) Firewall
5 2 (2.13%) DHCP
5 2 (2.13%) HTTPS
5 2 (2.13%) HTTP
5 2 (2.13%) Kerberos
5 2 (2.13%) VPN
5 2 (2.13%) SAN
5 2 (2.13%) LDAP
5 2 (2.13%) VoIP
5 2 (2.13%) VLAN
5 2 (2.13%) IP Telephony
5 2 (2.13%) HSPA
Database & Business Intelligence
1 19 (20.21%) SQL Server
2 4 (4.26%) MySQL
3 2 (2.13%) SQL Server Reporting Services
4 1 (1.06%) Relational Database
4 1 (1.06%) MongoDB
4 1 (1.06%) Apache Cassandra
General
1 9 (9.57%) Finance
1 9 (9.57%) Electronics
2 3 (3.19%) Billing
2 3 (3.19%) Telecoms
3 2 (2.13%) Banking
4 1 (1.06%) Marketing
4 1 (1.06%) Manufacturing
Job Titles
1 23 (24.47%) Analyst
2 18 (19.15%) Service Manager
3 16 (17.02%) Delivery Manager
4 13 (13.83%) Support Analyst
4 13 (13.83%) ITIL Manager
5 12 (12.77%) Services Delivery Manager
6 10 (10.64%) Process Manager
6 10 (10.64%) Change Manager
7 9 (9.57%) Support Technician
7 9 (9.57%) Administrator
7 9 (9.57%) Systems Administrator
8 8 (8.51%) Architect
9 7 (7.45%) Applications Support
9 7 (7.45%) Applications Support Analyst
10 5 (5.32%) Senior Service Manager
10 5 (5.32%) Applications Manager
10 5 (5.32%) Senior Services Delivery Manager
10 5 (5.32%) Systems Support Analyst
10 5 (5.32%) Senior Manager
10 5 (5.32%) Systems Support
Libraries, Frameworks & Software Standards
1 8 (8.51%) XML
2 5 (5.32%) Web Services
3 4 (4.26%) EDIFACT
3 4 (4.26%) EDI
3 4 (4.26%) HTML
3 4 (4.26%) CSS
4 3 (3.19%) .NET
4 3 (3.19%) SAP Basis
4 3 (3.19%) Middleware
5 2 (2.13%) SAP XI
5 2 (2.13%) SAML
5 2 (2.13%) SOAP
5 2 (2.13%) OAuth
5 2 (2.13%) REST
6 1 (1.06%) LAMP
Miscellaneous
1 15 (15.96%) Management Information System
2 10 (10.64%) Analytical Skills
3 8 (8.51%) Video Conferencing
4 3 (3.19%) Computer Science
5 2 (2.13%) PKI
6 1 (1.06%) Social Media
6 1 (1.06%) Open Source
6 1 (1.06%) NHS
Operating Systems
1 32 (34.04%) Windows
2 6 (6.38%) UNIX
3 4 (4.26%) Windows XP
3 4 (4.26%) Windows Server 2008
4 3 (3.19%) Linux
5 2 (2.13%) Android
5 2 (2.13%) Windows 7
5 2 (2.13%) Windows Server 2012
Processes & Methodologies
1 74 (78.72%) ITIL
2 66 (70.21%) Service Management
3 25 (26.60%) Incident Management
4 23 (24.47%) Change Management
5 22 (23.40%) Problem Management
6 17 (18.09%) Service Delivery
7 14 (14.89%) Workflow
8 13 (13.83%) Workflow Management
9 9 (9.57%) Project Management
10 8 (8.51%) Process Management
10 8 (8.51%) Signal Processing
10 8 (8.51%) Process Improvement
11 4 (4.26%) Logistics
11 4 (4.26%) Performance Management
12 3 (3.19%) Continuous Improvement
12 3 (3.19%) People Management
12 3 (3.19%) Software Delivery
12 3 (3.19%) Load Balancing
12 3 (3.19%) CRM
13 2 (2.13%) Configuration Management
Programming Languages
1 20 (21.28%) SQL
2 10 (10.64%) Java
3 4 (4.26%) JavaScript
3 4 (4.26%) C#
3 4 (4.26%) C++
4 3 (3.19%) Perl
5 1 (1.06%) Python
Qualifications
1 10 (10.64%) Degree
2 6 (6.38%) Security Cleared
3 5 (5.32%) SC Cleared
3 5 (5.32%) CTC Cleared
4 4 (4.26%) ITIL Certification
4 4 (4.26%) ITIL Foundation Certificate
5 3 (3.19%) MCSE
5 3 (3.19%) Microsoft Certification
6 2 (2.13%) CISSP
6 2 (2.13%) A+ Certification
6 2 (2.13%) MCP
7 1 (1.06%) RHCSA
7 1 (1.06%) Cisco Certification
7 1 (1.06%) CCNP
7 1 (1.06%) CCNA
Quality Assurance & Compliance
1 16 (17.02%) SLA
2 2 (2.13%) QA
3 1 (1.06%) ISO 9001
System Software
1 5 (5.32%) Active Directory
2 2 (2.13%) Terminal Services
2 2 (2.13%) Hyper-V
3 1 (1.06%) VMware Infrastructure
3 1 (1.06%) VMware Server
Systems Management
1 1 (1.06%) Opscode Chef
1 1 (1.06%) Icinga
1 1 (1.06%) Ionix
1 1 (1.06%) Puppet
1 1 (1.06%) Cacti
1 1 (1.06%) Netcool
1 1 (1.06%) Nagios
Vendors
1 23 (24.47%) Microsoft
2 17 (18.09%) FrontRange
3 11 (11.70%) LANDesk
3 11 (11.70%) ServiceNow
4 7 (7.45%) SAP
4 7 (7.45%) Oracle
4 7 (7.45%) HP
4 7 (7.45%) Remedy
5 3 (3.19%) Axway
5 3 (3.19%) Lotus
5 3 (3.19%) Salesforce.com
5 3 (3.19%) JD Edwards
5 3 (3.19%) Cisco
6 2 (2.13%) VMware
6 2 (2.13%) BT
6 2 (2.13%) Citrix
6 2 (2.13%) Apple
6 2 (2.13%) Mitel
7 1 (1.06%) BMC
7 1 (1.06%) CA
Guildford, Surrey
set2recruit
Salary: From £25,000 to £35,000 per annum + bonus + benefits
Posted: 3 days ago
Guildford, Surrey
Eutopia Solutions Ltd
Salary: £20000.00 - £29500.00 per annum + package
Posted: 5 days ago
Guildford
People Source
Salary: £35000 - £45000 per annum + Bonus+Benefits
Posted: 7 days ago
Guildford
Hays IT - Uk Posting account
Salary: £25513.00 - £29552.00 per annum
Posted: 13 days ago
Woking
Interquest - IQ Tech
Salary: £30000 - £45000 per annum + benefits
Posted: 18 days ago
Surrey
Interquest - IQ Tech
Salary: £60000 per annum + Benefits & Bonus
Posted: 20 days ago
Reigate
Venturi
Salary: £45000.00 - £55000.00 per annum + benefits & bonus
Posted: 27 days ago