The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Third Line Support
Rank 166 155 142
Rank change year-on-year
-11 -13
Permanent jobs requiring a 3rd Line Support 15 33 11
As % of all permanent IT jobs located in Leeds 0.45% 0.90% 0.43%
As % of the Job Titles category 0.47% 0.93% 0.45%
Number of salaries quoted 15 24 11
Average salary £35,000 £30,500 £31,000
Average salary % change year-on-year
+14.75% -1.61%
90% offered a salary of more than £29,200 £28,300 £21,600
10% offered a salary of more than £37,800 £36,750 £32,500
UK excluding London average salary £36,000 £34,000 £32,500
% change year-on-year
+5.88% +4.61%
3rd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3203 3567 2457
As % of all permanent IT jobs located in Leeds 96.45% 97.17% 95.90%
Number of salaries quoted 2521 2851 1935
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £27,000 £25,000 £24,000
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Leeds

3rd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Leeds region.

3rd Line Support Salary Trend in Leeds

3rd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Leeds region over the 3 months to 30 June 2015.

3rd Line Support Salary Histogram in Leeds

3rd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 30 June 2015, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 35 (70.00%) VMware
2 33 (66.00%) Active Directory
3 28 (56.00%) Microsoft
3 28 (56.00%) VMware Infrastructure
4 25 (50.00%) MS Exchange
5 24 (48.00%) SQL Server
6 22 (44.00%) Windows
7 20 (40.00%) Citrix
8 18 (36.00%) SAN
8 18 (36.00%) Hyper-V
9 16 (32.00%) Cisco
9 16 (32.00%) MS Excel
10 15 (30.00%) MCSE
10 15 (30.00%) Microsoft Certification
10 15 (30.00%) XenApp
11 14 (28.00%) VMware Certified Professional (VCP)
12 13 (26.00%) SCCM
12 13 (26.00%) Exchange Server 2013
12 13 (26.00%) SharePoint
12 13 (26.00%) Dell
13 12 (24.00%) MCSA
13 12 (24.00%) VoIP
13 12 (24.00%) vSphere
13 12 (24.00%) Windows Server 2008
13 12 (24.00%) Exchange Server 2003
14 11 (22.00%) MCITP
14 11 (22.00%) XenServer
14 11 (22.00%) XenDesktop
14 11 (22.00%) Veeam
14 11 (22.00%) Riverbed

3rd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 30 June 2015, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (50.00%) MS Exchange
2 13 (26.00%) SharePoint
2 13 (26.00%) Exchange Server 2013
3 12 (24.00%) Exchange Server 2003
4 11 (22.00%) Exchange Server 2010
5 6 (12.00%) IIS
6 4 (8.00%) Exchange Server 2007
7 3 (6.00%) BizTalk Server
8 2 (4.00%) Mule
9 1 (2.00%) Jadu
Applications
1 16 (32.00%) MS Excel
2 5 (10.00%) MS Office
Business Applications
1 1 (2.00%) SAP Oil and Gas
1 1 (2.00%) Dynamics CRM
1 1 (2.00%) Line 500
Cloud Services
1 1 (2.00%) Mimecast
Communications & Networking
1 18 (36.00%) SAN
2 12 (24.00%) VoIP
3 11 (22.00%) Wireless
4 6 (12.00%) VPN
5 5 (10.00%) WAN
5 5 (10.00%) LAN
5 5 (10.00%) Firewall
5 5 (10.00%) NAS
6 4 (8.00%) Internet
6 4 (8.00%) MPLS
7 3 (6.00%) OSPF
7 3 (6.00%) BGP
8 2 (4.00%) DNS
8 2 (4.00%) VLAN
8 2 (4.00%) Network Security
9 1 (2.00%) Cisco ASA
9 1 (2.00%) IPsec
9 1 (2.00%) SSH
9 1 (2.00%) PuTTY
9 1 (2.00%) SSL
Database & Business Intelligence
1 24 (48.00%) SQL Server
2 8 (16.00%) SQL Server 2005
3 7 (14.00%) SQL Server 2008
4 3 (6.00%) SQL Server 2012
4 3 (6.00%) SQL Server Reporting Services
5 2 (4.00%) Relational Database
6 1 (2.00%) MySQL
6 1 (2.00%) SQL Server Integration Services
6 1 (2.00%) SQL Server Analysis Services
6 1 (2.00%) Crystal Reports
6 1 (2.00%) Oracle Reports
6 1 (2.00%) Microsoft Analysis Services
Development Applications
1 3 (6.00%) MSI
1 3 (6.00%) AdminStudio
2 2 (4.00%) Visual Studio
General
1 7 (14.00%) Legal
2 2 (4.00%) Finance
3 1 (2.00%) Manufacturing
3 1 (2.00%) Marketing
3 1 (2.00%) Electronics
3 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (10.00%) .NET
2 4 (8.00%) Web Services
2 4 (8.00%) XML
3 3 (6.00%) Application Packaging
4 1 (2.00%) WCF
4 1 (2.00%) jQuery
4 1 (2.00%) ASP.NET
4 1 (2.00%) COM+
Miscellaneous
1 11 (22.00%) EqualLogic
2 6 (12.00%) Data Centre
2 6 (12.00%) Clustering
3 4 (8.00%) Analytical Skills
4 2 (4.00%) Replication
5 1 (2.00%) DTV
5 1 (2.00%) IVR
5 1 (2.00%) EMC VNX
Operating Systems
1 22 (44.00%) Windows
2 12 (24.00%) Windows Server 2008
3 9 (18.00%) Linux
4 8 (16.00%) Windows Server 2003
5 7 (14.00%) Windows Server 2012
6 6 (12.00%) Windows 7
6 6 (12.00%) UNIX
7 4 (8.00%) Windows XP
8 3 (6.00%) Windows 8
Processes & Methodologies
1 11 (22.00%) ITIL
2 7 (14.00%) Network Management
3 5 (10.00%) Disaster Recovery
4 4 (8.00%) Change Control
5 3 (6.00%) Continuous Improvement
5 3 (6.00%) Migration
5 3 (6.00%) Patch Management
6 2 (4.00%) Change Management
6 2 (4.00%) Performance Tuning
6 2 (4.00%) Stakeholder Management
6 2 (4.00%) Business Continuity
6 2 (4.00%) OO
6 2 (4.00%) Network Design
6 2 (4.00%) Time Management
6 2 (4.00%) Capacity Planning
7 1 (2.00%) Penetration Testing
7 1 (2.00%) Digital Marketing
7 1 (2.00%) Capacity Management
7 1 (2.00%) Software Distribution
7 1 (2.00%) CRM
Programming Languages
1 5 (10.00%) SQL
2 4 (8.00%) C#
3 3 (6.00%) T-SQL
3 3 (6.00%) VB
4 2 (4.00%) PowerShell
5 1 (2.00%) VBA
5 1 (2.00%) Shell Script
5 1 (2.00%) C++
5 1 (2.00%) JavaScript
5 1 (2.00%) Perl
Qualifications
1 15 (30.00%) MCSE
1 15 (30.00%) Microsoft Certification
2 14 (28.00%) VMware Certified Professional (VCP)
3 12 (24.00%) MCSA
4 11 (22.00%) CCA
4 11 (22.00%) Citrix Certification
4 11 (22.00%) MCITP
4 11 (22.00%) MCP
5 3 (6.00%) Cisco Certification
5 3 (6.00%) ITIL Certification
5 3 (6.00%) CCNP
6 1 (2.00%) CCNA
6 1 (2.00%) CCIE
Quality Assurance & Compliance
1 8 (16.00%) SLA
2 1 (2.00%) PCI DSS
System Software
1 33 (66.00%) Active Directory
2 28 (56.00%) VMware Infrastructure
3 18 (36.00%) Hyper-V
4 15 (30.00%) XenApp
5 12 (24.00%) vSphere
6 11 (22.00%) XenServer
6 11 (22.00%) XenDesktop
7 2 (4.00%) VMware ESX
8 1 (2.00%) UAG
8 1 (2.00%) KVM
8 1 (2.00%) ISA Server
Systems Management
1 13 (26.00%) SCCM
2 11 (22.00%) Backup Exec
3 10 (20.00%) SCOM
4 4 (8.00%) Opsview
4 4 (8.00%) Norton AntiVirus
5 3 (6.00%) ZENworks
6 1 (2.00%) OpenView
6 1 (2.00%) NetBackup
Vendors
1 35 (70.00%) VMware
2 28 (56.00%) Microsoft
3 20 (40.00%) Citrix
4 16 (32.00%) Cisco
5 13 (26.00%) Dell
6 11 (22.00%) Veeam
6 11 (22.00%) Riverbed
7 6 (12.00%) Dell Compellent
8 5 (10.00%) Kaspersky
8 5 (10.00%) Symantec
9 4 (8.00%) NetApp
9 4 (8.00%) CheckPoint
10 3 (6.00%) Novell
10 3 (6.00%) HP
11 1 (2.00%) EMC
11 1 (2.00%) Intel
11 1 (2.00%) IBM
11 1 (2.00%) Oracle
11 1 (2.00%) SAP
11 1 (2.00%) Sage