The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Third Line Support
Rank 165 151 146
Rank change year-on-year
-14 -5
Permanent jobs requiring a 3rd Line Support 12 33 9
As % of all permanent IT jobs located in Leeds 0.34% 0.88% 0.34%
As % of the Job Titles category 0.35% 0.91% 0.36%
Number of salaries quoted 5 28 9
Average salary £37,034 £30,000 £31,000
Average salary % change year-on-year
+23.44% -3.22%
90% offered a salary of more than £32,000 £28,000 £25,800
10% offered a salary of more than £51,000 £33,750 £33,100
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3401 3612 2527
As % of all permanent IT jobs located in Leeds 95.21% 96.63% 95.61%
Number of salaries quoted 2696 2779 1945
Average salary £43,000 £40,000 £37,500
Average salary % change year-on-year
+7.50% +6.66%
90% offered a salary of more than £26,300 £23,500 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

3rd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Leeds

3rd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Leeds region.

3rd Line Support Salary Trend in Leeds

3rd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Leeds region over the 3 months to 2 September 2015.

3rd Line Support Salary Histogram in Leeds

3rd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 2 September 2015, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 20 (57.14%) Windows
2 18 (51.43%) Active Directory
2 18 (51.43%) VMware
3 16 (45.71%) SCCM
4 13 (37.14%) Microsoft
5 12 (34.29%) ITIL
5 12 (34.29%) VMware Infrastructure
6 10 (28.57%) SCOM
7 9 (25.71%) SQL Server
7 9 (25.71%) MS Excel
7 9 (25.71%) MS Exchange
8 8 (22.86%) Windows Server 2008
8 8 (22.86%) Exchange Server 2010
8 8 (22.86%) Windows Server 2012
9 7 (20.00%) Hyper-V
9 7 (20.00%) Network Management
9 7 (20.00%) Law
9 7 (20.00%) Legal
9 7 (20.00%) SQL
10 5 (14.29%) Citrix
10 5 (14.29%) MS Office
10 5 (14.29%) Cisco
10 5 (14.29%) Windows 7
11 4 (11.43%) Business Continuity
11 4 (11.43%) Windows XP
11 4 (11.43%) IIS
11 4 (11.43%) Linux
11 4 (11.43%) MCSE
11 4 (11.43%) Microsoft Certification
11 4 (11.43%) Windows Server 2003

3rd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 2 September 2015, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (25.71%) MS Exchange
2 8 (22.86%) Exchange Server 2010
3 4 (11.43%) IIS
4 3 (8.57%) SharePoint
5 2 (5.71%) Exchange Server 2013
6 1 (2.86%) BizTalk Server
6 1 (2.86%) Exchange Server 2003
6 1 (2.86%) Jadu
Applications
1 9 (25.71%) MS Excel
2 5 (14.29%) MS Office
Business Applications
1 1 (2.86%) SAP Oil and Gas
1 1 (2.86%) Dynamics CRM
1 1 (2.86%) Line 500
Cloud Services
1 1 (2.86%) Mimecast
Communications & Networking
1 3 (8.57%) Firewall
2 2 (5.71%) SAN
2 2 (5.71%) Cisco Nexus
3 1 (2.86%) PuTTY
3 1 (2.86%) Internet
3 1 (2.86%) MPLS
3 1 (2.86%) Wi-Fi
3 1 (2.86%) SSH
3 1 (2.86%) VLAN
3 1 (2.86%) Cisco ASA
3 1 (2.86%) ADSL
3 1 (2.86%) LAN
3 1 (2.86%) WAN
3 1 (2.86%) DHCP
3 1 (2.86%) VPN
3 1 (2.86%) DNS
Database & Business Intelligence
1 9 (25.71%) SQL Server
2 3 (8.57%) SQL Server 2008
2 3 (8.57%) SQL Server 2012
3 2 (5.71%) Microsoft Analysis Services
3 2 (5.71%) SQL Server Reporting Services
3 2 (5.71%) SQL Server 2005
3 2 (5.71%) SQL Server Integration Services
3 2 (5.71%) SQL Server Analysis Services
4 1 (2.86%) Crystal Reports
4 1 (2.86%) Oracle Reports
4 1 (2.86%) MySQL
Development Applications
1 3 (8.57%) MSI
1 3 (8.57%) AdminStudio
2 2 (5.71%) Visual Studio
General
1 7 (20.00%) Law
1 7 (20.00%) Legal
2 1 (2.86%) Manufacturing
2 1 (2.86%) Marketing
2 1 (2.86%) Electronics
2 1 (2.86%) Telecoms
2 1 (2.86%) Finance
Libraries, Frameworks & Software Standards
1 3 (8.57%) Application Packaging
2 1 (2.86%) WCF
2 1 (2.86%) .NET
2 1 (2.86%) ASP.NET
2 1 (2.86%) Web Services
2 1 (2.86%) XML
Miscellaneous
1 3 (8.57%) Clustering
2 2 (5.71%) Analytical Skills
3 1 (2.86%) Data Centre
3 1 (2.86%) IVR
3 1 (2.86%) DTV
3 1 (2.86%) Replication
Operating Systems
1 20 (57.14%) Windows
2 8 (22.86%) Windows Server 2008
2 8 (22.86%) Windows Server 2012
3 5 (14.29%) Windows 7
4 4 (11.43%) Linux
4 4 (11.43%) Windows XP
4 4 (11.43%) Windows Server 2003
5 3 (8.57%) Windows 8
Processes & Methodologies
1 12 (34.29%) ITIL
2 7 (20.00%) Network Management
3 4 (11.43%) Business Continuity
3 4 (11.43%) Change Management
4 3 (8.57%) Disaster Recovery
4 3 (8.57%) Migration
4 3 (8.57%) Continuous Improvement
4 3 (8.57%) Capacity Management
4 3 (8.57%) Performance Monitoring
4 3 (8.57%) Problem Management
4 3 (8.57%) Patch Management
5 2 (5.71%) Mentoring
5 2 (5.71%) Coaching
5 2 (5.71%) Document Management
6 1 (2.86%) Penetration Testing
6 1 (2.86%) Programme Management
6 1 (2.86%) Software Distribution
6 1 (2.86%) Performance Tuning
6 1 (2.86%) Stakeholder Management
6 1 (2.86%) CRM
Programming Languages
1 7 (20.00%) SQL
2 3 (8.57%) VB
2 3 (8.57%) PowerShell
Qualifications
1 4 (11.43%) MCSE
1 4 (11.43%) Microsoft Certification
2 3 (8.57%) ITIL Certification
2 3 (8.57%) VMware Certified Professional (VCP)
3 1 (2.86%) MCSA
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 1 (2.86%) PCI DSS
System Software
1 18 (51.43%) Active Directory
2 12 (34.29%) VMware Infrastructure
3 7 (20.00%) Hyper-V
4 1 (2.86%) UAG
4 1 (2.86%) KVM
4 1 (2.86%) ISA Server
4 1 (2.86%) VMware ESX
Systems Management
1 16 (45.71%) SCCM
2 10 (28.57%) SCOM
3 3 (8.57%) ZENworks
Vendors
1 18 (51.43%) VMware
2 13 (37.14%) Microsoft
3 5 (14.29%) Citrix
3 5 (14.29%) Cisco
4 3 (8.57%) Novell
5 2 (5.71%) HP
5 2 (5.71%) Dell
5 2 (5.71%) Dell Compellent
6 1 (2.86%) Avaya
6 1 (2.86%) Kaspersky
6 1 (2.86%) Oracle
6 1 (2.86%) SAP
6 1 (2.86%) Sage
6 1 (2.86%) Sophos
6 1 (2.86%) Websense