The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 169 140 121
Rank change year-on-year
-29 -19
Permanent jobs requiring a 3rd Line Support 12 18 22
As % of all permanent IT jobs located in Leeds 0.32% 0.65% 0.91%
As % of the Job Titles category 0.33% 0.67% 0.93%
Number of salaries quoted 9 13 18
Average salary £35,000 £31,000 £34,500
Average salary % change year-on-year
+12.90% -10.14%
90% offered a salary of more than £28,000 £21,600 £27,800
10% offered a salary of more than £38,500 £32,900 £38,700
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3667 2673 2368
As % of all permanent IT jobs located in Leeds 96.65% 96.01% 97.81%
Number of salaries quoted 2952 2178 2037
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support
West Yorkshire

3rd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Leeds

3rd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Leeds region.

3rd Line Support Salary Trend in Leeds

3rd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Leeds region over the 3 months to 18 April 2014.

3rd Line Support Salary Histogram in Leeds

3rd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 18 April 2014, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 19 (79.17%) Windows
2 17 (70.83%) Active Directory
3 14 (58.33%) Windows Server 2008
4 13 (54.17%) Microsoft Certification
4 13 (54.17%) Microsoft
5 12 (50.00%) MCSE
6 11 (45.83%) ITIL
6 11 (45.83%) DNS
6 11 (45.83%) Citrix
6 11 (45.83%) VMware
6 11 (45.83%) MCITP
7 10 (41.67%) MS Excel
8 9 (37.50%) MS Exchange
9 8 (33.33%) VMware Infrastructure
10 6 (25.00%) Windows Server 2003
10 6 (25.00%) Change Management
10 6 (25.00%) Clustering
10 6 (25.00%) DHCP
10 6 (25.00%) SQL
10 6 (25.00%) SQL Server
10 6 (25.00%) Windows Server 2012
11 5 (20.83%) Exchange Server 2007
11 5 (20.83%) .NET
11 5 (20.83%) ASP.NET
11 5 (20.83%) Finance
11 5 (20.83%) SQL Server Reporting Services
11 5 (20.83%) Management Information System
11 5 (20.83%) Service Delivery
12 4 (16.67%) Project Management
12 4 (16.67%) SQL Server Integration Services

3rd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 18 April 2014, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (37.50%) MS Exchange
2 5 (20.83%) Exchange Server 2007
3 3 (12.50%) Exchange Server 2013
3 3 (12.50%) SharePoint 2013
3 3 (12.50%) SharePoint 2010
3 3 (12.50%) SharePoint
4 1 (4.17%) Exchange Server 2010
4 1 (4.17%) IIS
4 1 (4.17%) Exchange Server 2003
Applications
1 10 (41.67%) MS Excel
Communications & Networking
1 11 (45.83%) DNS
2 6 (25.00%) DHCP
3 3 (12.50%) Cisco IPT
3 3 (12.50%) SAN
3 3 (12.50%) VPN
3 3 (12.50%) IP Telephony
3 3 (12.50%) Firewall
4 1 (4.17%) TCP/IP
Database & Business Intelligence
1 6 (25.00%) SQL Server
2 5 (20.83%) SQL Server Reporting Services
3 4 (16.67%) SQL Server Integration Services
3 4 (16.67%) SQL Server 2008
3 4 (16.67%) SQL Server 2012
3 4 (16.67%) Relational Database
3 4 (16.67%) SQL Server 2005
General
1 5 (20.83%) Finance
2 1 (4.17%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (20.83%) .NET
1 5 (20.83%) ASP.NET
Miscellaneous
1 6 (25.00%) Clustering
2 5 (20.83%) Management Information System
3 1 (4.17%) iPad
3 1 (4.17%) Enterprise Storage
3 1 (4.17%) Computer Science
3 1 (4.17%) Replication
Operating Systems
1 19 (79.17%) Windows
2 14 (58.33%) Windows Server 2008
3 6 (25.00%) Windows Server 2003
3 6 (25.00%) Windows Server 2012
4 4 (16.67%) Windows 7
5 3 (12.50%) Windows 8
5 3 (12.50%) Windows XP
6 2 (8.33%) UNIX
6 2 (8.33%) Linux
7 1 (4.17%) Android
Processes & Methodologies
1 11 (45.83%) ITIL
2 6 (25.00%) Change Management
3 5 (20.83%) Service Delivery
4 4 (16.67%) Project Management
4 4 (16.67%) Performance Tuning
5 1 (4.17%) Root Cause Analysis
5 1 (4.17%) Mobile Device Management
5 1 (4.17%) Problem Management
5 1 (4.17%) Stakeholder Management
Programming Languages
1 6 (25.00%) SQL
2 4 (16.67%) T-SQL
3 3 (12.50%) C
4 2 (8.33%) PowerShell
5 1 (4.17%) VB
5 1 (4.17%) VB.NET
Qualifications
1 13 (54.17%) Microsoft Certification
2 12 (50.00%) MCSE
3 11 (45.83%) MCITP
4 3 (12.50%) CCNA
4 3 (12.50%) Cisco Certification
5 2 (8.33%) MCTS
5 2 (8.33%) MCSA
5 2 (8.33%) CCA
5 2 (8.33%) Citrix Certification
6 1 (4.17%) Degree
6 1 (4.17%) MCP
Quality Assurance & Compliance
1 4 (16.67%) SLA
2 3 (12.50%) QA
System Software
1 17 (70.83%) Active Directory
2 8 (33.33%) VMware Infrastructure
3 1 (4.17%) Hyper-V
3 1 (4.17%) XenApp
3 1 (4.17%) vSphere
3 1 (4.17%) VMware ESX
3 1 (4.17%) Microsoft App-V
Systems Management
1 3 (12.50%) SCCM
2 1 (4.17%) NetBackup
Vendors
1 13 (54.17%) Microsoft
2 11 (45.83%) Citrix
2 11 (45.83%) VMware
3 3 (12.50%) Cisco
4 1 (4.17%) EMC