The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 165 147 146
Rank change year-on-year
-18 -1
Permanent jobs requiring a 3rd Line Support 20 40 6
As % of all permanent IT jobs located in Leeds 0.57% 1.09% 0.24%
As % of the Job Titles category 0.60% 1.12% 0.25%
Number of salaries quoted 13 31 6
Average salary £35,000 £30,500 £31,250
Average salary % change year-on-year
+14.75% -2.40%
90% offered a salary of more than £29,100 £29,000 £27,500
10% offered a salary of more than £44,500 £37,500 £33,250
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3346 3563 2429
As % of all permanent IT jobs located in Leeds 95.82% 97.30% 95.78%
Number of salaries quoted 2639 2833 1851
Average salary £42,500 £40,000 £35,000
Average salary % change year-on-year
+6.25% +14.28%
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Leeds

3rd Line Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Leeds region.

3rd Line Support Salary Trend in Leeds

3rd Line Support
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Leeds region over the 3 months to 29 July 2015.

3rd Line Support Salary Histogram in Leeds

3rd Line Support
Top 30 Related IT Skills in Leeds

For the 6 months to 29 July 2015, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 28 (57.14%) Active Directory
1 28 (57.14%) VMware
2 26 (53.06%) Windows
3 25 (51.02%) Microsoft
4 22 (44.90%) VMware Infrastructure
5 21 (42.86%) SQL Server
6 20 (40.82%) MS Exchange
7 17 (34.69%) MS Excel
7 17 (34.69%) SCCM
8 14 (28.57%) Citrix
9 13 (26.53%) ITIL
9 13 (26.53%) Hyper-V
10 12 (24.49%) SAN
11 11 (22.45%) Cisco
11 11 (22.45%) Exchange Server 2010
11 11 (22.45%) SCOM
11 11 (22.45%) Windows Server 2008
12 10 (20.41%) Microsoft Certification
12 10 (20.41%) MCSE
13 9 (18.37%) VMware Certified Professional (VCP)
13 9 (18.37%) SharePoint
13 9 (18.37%) SQL
13 9 (18.37%) XenApp
13 9 (18.37%) Exchange Server 2013
14 8 (16.33%) Windows Server 2012
14 8 (16.33%) MS Office
14 8 (16.33%) Dell
15 7 (14.29%) Windows Server 2003
15 7 (14.29%) MCSA
15 7 (14.29%) Linux

3rd Line Support
Top Related IT Skills in Leeds by Category

For the 6 months to 29 July 2015, IT jobs across the Leeds region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (40.82%) MS Exchange
2 11 (22.45%) Exchange Server 2010
3 9 (18.37%) Exchange Server 2013
3 9 (18.37%) SharePoint
4 7 (14.29%) Exchange Server 2003
5 6 (12.24%) IIS
6 3 (6.12%) Exchange Server 2007
7 2 (4.08%) BizTalk Server
8 1 (2.04%) Mule
8 1 (2.04%) Jadu
Applications
1 17 (34.69%) MS Excel
2 8 (16.33%) MS Office
Business Applications
1 1 (2.04%) SAP Oil and Gas
1 1 (2.04%) Dynamics CRM
1 1 (2.04%) Line 500
Cloud Services
1 1 (2.04%) Mimecast
Communications & Networking
1 12 (24.49%) SAN
2 6 (12.24%) VoIP
2 6 (12.24%) Wireless
3 4 (8.16%) NAS
3 4 (8.16%) VPN
4 3 (6.12%) Internet
4 3 (6.12%) Firewall
5 2 (4.08%) Cisco Nexus
5 2 (4.08%) WAN
5 2 (4.08%) LAN
6 1 (2.04%) ADSL
6 1 (2.04%) DHCP
6 1 (2.04%) MPLS
6 1 (2.04%) DNS
6 1 (2.04%) PuTTY
6 1 (2.04%) Wi-Fi
6 1 (2.04%) SSH
6 1 (2.04%) VLAN
6 1 (2.04%) Cisco ASA
Database & Business Intelligence
1 21 (42.86%) SQL Server
2 7 (14.29%) SQL Server 2005
2 7 (14.29%) SQL Server 2008
3 4 (8.16%) SQL Server 2012
4 3 (6.12%) SQL Server Reporting Services
5 2 (4.08%) SQL Server Integration Services
5 2 (4.08%) SQL Server Analysis Services
5 2 (4.08%) Microsoft Analysis Services
6 1 (2.04%) MySQL
6 1 (2.04%) Crystal Reports
6 1 (2.04%) Oracle Reports
6 1 (2.04%) Relational Database
Development Applications
1 3 (6.12%) MSI
1 3 (6.12%) AdminStudio
2 2 (4.08%) Visual Studio
General
1 7 (14.29%) Law
1 7 (14.29%) Legal
2 1 (2.04%) Manufacturing
2 1 (2.04%) Marketing
2 1 (2.04%) Electronics
2 1 (2.04%) Telecoms
2 1 (2.04%) Finance
Libraries, Frameworks & Software Standards
1 4 (8.16%) .NET
2 3 (6.12%) Web Services
2 3 (6.12%) XML
2 3 (6.12%) Application Packaging
3 1 (2.04%) WCF
3 1 (2.04%) jQuery
3 1 (2.04%) ASP.NET
3 1 (2.04%) COM+
Miscellaneous
1 6 (12.24%) Clustering
1 6 (12.24%) EqualLogic
2 5 (10.20%) Data Centre
3 4 (8.16%) Analytical Skills
4 1 (2.04%) EMC VNX
4 1 (2.04%) IVR
4 1 (2.04%) DTV
4 1 (2.04%) Replication
Operating Systems
1 26 (53.06%) Windows
2 11 (22.45%) Windows Server 2008
3 8 (16.33%) Windows Server 2012
4 7 (14.29%) Linux
4 7 (14.29%) Windows Server 2003
5 5 (10.20%) Windows 7
6 4 (8.16%) UNIX
6 4 (8.16%) Windows XP
7 3 (6.12%) Windows 8
Processes & Methodologies
1 13 (26.53%) ITIL
2 7 (14.29%) Network Management
3 4 (8.16%) Business Continuity
3 4 (8.16%) Change Management
3 4 (8.16%) Disaster Recovery
4 3 (6.12%) Migration
4 3 (6.12%) Continuous Improvement
4 3 (6.12%) Change Control
4 3 (6.12%) Capacity Management
4 3 (6.12%) Performance Monitoring
4 3 (6.12%) Problem Management
4 3 (6.12%) Patch Management
5 2 (4.08%) Capacity Planning
5 2 (4.08%) Mentoring
5 2 (4.08%) Coaching
5 2 (4.08%) Document Management
5 2 (4.08%) Stakeholder Management
6 1 (2.04%) OO
6 1 (2.04%) CRM
6 1 (2.04%) Business Intelligence
Programming Languages
1 9 (18.37%) SQL
2 3 (6.12%) VB
2 3 (6.12%) C#
2 3 (6.12%) PowerShell
3 2 (4.08%) T-SQL
4 1 (2.04%) VBA
4 1 (2.04%) C++
4 1 (2.04%) JavaScript
4 1 (2.04%) Perl
Qualifications
1 10 (20.41%) MCSE
1 10 (20.41%) Microsoft Certification
2 9 (18.37%) VMware Certified Professional (VCP)
3 7 (14.29%) MCSA
4 6 (12.24%) CCA
4 6 (12.24%) Citrix Certification
4 6 (12.24%) MCITP
4 6 (12.24%) MCP
5 3 (6.12%) ITIL Certification
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 1 (2.04%) PCI DSS
System Software
1 28 (57.14%) Active Directory
2 22 (44.90%) VMware Infrastructure
3 13 (26.53%) Hyper-V
4 9 (18.37%) XenApp
5 7 (14.29%) vSphere
6 6 (12.24%) XenServer
6 6 (12.24%) XenDesktop
7 2 (4.08%) VMware ESX
8 1 (2.04%) UAG
8 1 (2.04%) KVM
8 1 (2.04%) ISA Server
Systems Management
1 17 (34.69%) SCCM
2 11 (22.45%) SCOM
3 6 (12.24%) Backup Exec
4 3 (6.12%) ZENworks
4 3 (6.12%) Norton AntiVirus
4 3 (6.12%) Opsview
5 1 (2.04%) NetBackup
5 1 (2.04%) OpenView
Vendors
1 28 (57.14%) VMware
2 25 (51.02%) Microsoft
3 14 (28.57%) Citrix
4 11 (22.45%) Cisco
5 8 (16.33%) Dell
6 6 (12.24%) Veeam
6 6 (12.24%) Riverbed
7 5 (10.20%) Dell Compellent
8 4 (8.16%) Kaspersky
8 4 (8.16%) Symantec
9 3 (6.12%) NetApp
9 3 (6.12%) Novell
9 3 (6.12%) HP
9 3 (6.12%) CheckPoint
10 1 (2.04%) Splunk
10 1 (2.04%) EMC
10 1 (2.04%) Intel
10 1 (2.04%) IBM
10 1 (2.04%) Oracle
10 1 (2.04%) SAP
Leeds
Computer Futures
Salary: £35000 - £43000 per annum + competitive
Posted: 14 days ago