The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Third Line Support
Rank 178 157 161
Rank change year-on-year
-21 +4
Permanent jobs requiring a 3rd Line Support 23 54 13
As % of all permanent IT jobs located in West Yorkshire 0.48% 1.11% 0.37%
As % of the Job Titles category 0.50% 1.14% 0.39%
Number of salaries quoted 16 44 13
Average salary £34,250 £30,000 £30,000
Average salary % change year-on-year
+14.16% -
90% offered a salary of more than £28,750 £24,000 £27,600
10% offered a salary of more than £43,750 £36,700 £36,800
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4594 4726 3331
As % of all permanent IT jobs located in West Yorkshire 96.19% 97.00% 94.31%
Number of salaries quoted 3675 3751 2568
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £23,500 £24,000
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Yorkshire

3rd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Yorkshire region.

3rd Line Support Salary Trend in West Yorkshire

3rd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Yorkshire region over the 3 months to 31 July 2015.

3rd Line Support Salary Histogram in West Yorkshire

3rd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Yorkshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -7 19 £34,250 +12.29% 1
Huddersfield - 1 £27,000 -
Keighley - 1 £32,500 -
3rd Line Support
Yorkshire

3rd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 31 July 2015, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 34 (59.65%) Active Directory
2 33 (57.89%) Windows
2 33 (57.89%) VMware
3 29 (50.88%) Microsoft
4 24 (42.11%) MS Exchange
4 24 (42.11%) VMware Infrastructure
5 22 (38.60%) SQL Server
6 18 (31.58%) MS Excel
6 18 (31.58%) SCCM
7 17 (29.82%) ITIL
8 16 (28.07%) Citrix
9 14 (24.56%) Windows Server 2008
10 13 (22.81%) Hyper-V
10 13 (22.81%) Exchange Server 2010
10 13 (22.81%) Microsoft Certification
10 13 (22.81%) SAN
10 13 (22.81%) Cisco
10 13 (22.81%) MCSE
11 12 (21.05%) SCOM
12 11 (19.30%) SQL
13 10 (17.54%) SharePoint
13 10 (17.54%) Dell
13 10 (17.54%) Windows Server 2003
13 10 (17.54%) Windows Server 2012
14 9 (15.79%) XenApp
14 9 (15.79%) Exchange Server 2013
14 9 (15.79%) VMware Certified Professional (VCP)
14 9 (15.79%) MCSA
14 9 (15.79%) Linux
15 8 (14.04%) MS Office

3rd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 31 July 2015, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (42.11%) MS Exchange
2 13 (22.81%) Exchange Server 2010
3 10 (17.54%) SharePoint
4 9 (15.79%) Exchange Server 2013
5 7 (12.28%) IIS
5 7 (12.28%) Exchange Server 2003
6 4 (7.02%) Exchange Server 2007
7 2 (3.51%) BizTalk Server
8 1 (1.75%) Mule
8 1 (1.75%) Jadu
8 1 (1.75%) Lync
Applications
1 18 (31.58%) MS Excel
2 8 (14.04%) MS Office
Business Applications
1 1 (1.75%) SAP Oil and Gas
1 1 (1.75%) Dynamics CRM
1 1 (1.75%) Line 500
Cloud Services
1 1 (1.75%) Cloud Computing
1 1 (1.75%) Mimecast
Communications & Networking
1 13 (22.81%) SAN
2 7 (12.28%) VoIP
3 6 (10.53%) Wireless
4 5 (8.77%) VPN
5 4 (7.02%) Firewall
5 4 (7.02%) NAS
6 3 (5.26%) Internet
6 3 (5.26%) DNS
6 3 (5.26%) LAN
6 3 (5.26%) WAN
6 3 (5.26%) DHCP
7 2 (3.51%) MPLS
7 2 (3.51%) Wi-Fi
7 2 (3.51%) SSH
7 2 (3.51%) VLAN
7 2 (3.51%) Cisco ASA
7 2 (3.51%) Cisco Nexus
7 2 (3.51%) TCP/IP
8 1 (1.75%) PuTTY
8 1 (1.75%) FTP
Database & Business Intelligence
1 22 (38.60%) SQL Server
2 8 (14.04%) SQL Server 2008
3 7 (12.28%) SQL Server 2005
4 5 (8.77%) SQL Server 2012
5 3 (5.26%) SQL Server Reporting Services
6 2 (3.51%) SQL Server Integration Services
6 2 (3.51%) SQL Server Analysis Services
6 2 (3.51%) MySQL
6 2 (3.51%) Microsoft Analysis Services
7 1 (1.75%) Crystal Reports
7 1 (1.75%) Oracle Reports
7 1 (1.75%) MariaDB
7 1 (1.75%) Relational Database
Development Applications
1 3 (5.26%) MSI
1 3 (5.26%) AdminStudio
2 2 (3.51%) Visual Studio
General
1 7 (12.28%) Law
1 7 (12.28%) Legal
2 2 (3.51%) Manufacturing
3 1 (1.75%) Marketing
3 1 (1.75%) Electronics
3 1 (1.75%) Telecoms
3 1 (1.75%) Finance
Libraries, Frameworks & Software Standards
1 4 (7.02%) .NET
2 3 (5.26%) Web Services
2 3 (5.26%) XML
2 3 (5.26%) Application Packaging
3 1 (1.75%) WCF
3 1 (1.75%) jQuery
3 1 (1.75%) ASP.NET
3 1 (1.75%) COM+
Miscellaneous
1 6 (10.53%) Clustering
1 6 (10.53%) EqualLogic
1 6 (10.53%) Data Centre
2 4 (7.02%) Analytical Skills
3 2 (3.51%) Blackberry
4 1 (1.75%) DTV
4 1 (1.75%) Replication
4 1 (1.75%) IVR
4 1 (1.75%) EMC VNX
Operating Systems
1 33 (57.89%) Windows
2 14 (24.56%) Windows Server 2008
3 10 (17.54%) Windows Server 2003
3 10 (17.54%) Windows Server 2012
4 9 (15.79%) Linux
5 5 (8.77%) Windows 7
6 4 (7.02%) Windows XP
6 4 (7.02%) UNIX
7 3 (5.26%) Windows 8
8 2 (3.51%) Android
9 1 (1.75%) CentOS
Processes & Methodologies
1 17 (29.82%) ITIL
2 7 (12.28%) Network Management
3 4 (7.02%) Change Management
3 4 (7.02%) Disaster Recovery
3 4 (7.02%) Migration
3 4 (7.02%) Business Continuity
4 3 (5.26%) Problem Management
4 3 (5.26%) Continuous Improvement
4 3 (5.26%) Change Control
4 3 (5.26%) Capacity Management
4 3 (5.26%) Performance Monitoring
4 3 (5.26%) Mentoring
4 3 (5.26%) Patch Management
5 2 (3.51%) Coaching
5 2 (3.51%) Service Delivery
5 2 (3.51%) Capacity Planning
5 2 (3.51%) Document Management
5 2 (3.51%) Stakeholder Management
6 1 (1.75%) OO
6 1 (1.75%) CRM
Programming Languages
1 11 (19.30%) SQL
2 3 (5.26%) T-SQL
2 3 (5.26%) VB
2 3 (5.26%) C#
2 3 (5.26%) PowerShell
3 1 (1.75%) C++
3 1 (1.75%) JavaScript
3 1 (1.75%) Perl
3 1 (1.75%) VBA
Qualifications
1 13 (22.81%) MCSE
1 13 (22.81%) Microsoft Certification
2 9 (15.79%) MCSA
2 9 (15.79%) VMware Certified Professional (VCP)
3 7 (12.28%) MCITP
3 7 (12.28%) MCP
4 6 (10.53%) CCA
4 6 (10.53%) Citrix Certification
5 3 (5.26%) ITIL Certification
6 1 (1.75%) Check Point Certification
Quality Assurance & Compliance
1 7 (12.28%) SLA
2 2 (3.51%) ISO/IEC 27001
3 1 (1.75%) PCI DSS
System Software
1 34 (59.65%) Active Directory
2 24 (42.11%) VMware Infrastructure
3 13 (22.81%) Hyper-V
4 9 (15.79%) XenApp
5 8 (14.04%) vSphere
6 6 (10.53%) XenServer
6 6 (10.53%) XenDesktop
7 2 (3.51%) VMware ESX
8 1 (1.75%) UAG
8 1 (1.75%) KVM
8 1 (1.75%) Terminal Services
8 1 (1.75%) ISA Server
Systems Management
1 18 (31.58%) SCCM
2 12 (21.05%) SCOM
3 6 (10.53%) Backup Exec
4 3 (5.26%) Opsview
4 3 (5.26%) ZENworks
4 3 (5.26%) Norton AntiVirus
5 1 (1.75%) NetBackup
5 1 (1.75%) OpenView
5 1 (1.75%) Tivoli Storage Manager
5 1 (1.75%) WSUS
Vendors
1 33 (57.89%) VMware
2 29 (50.88%) Microsoft
3 16 (28.07%) Citrix
4 13 (22.81%) Cisco
5 10 (17.54%) Dell
6 7 (12.28%) Veeam
7 6 (10.53%) Riverbed
7 6 (10.53%) Dell Compellent
8 5 (8.77%) HP
9 4 (7.02%) NetApp
9 4 (7.02%) CheckPoint
9 4 (7.02%) Symantec
9 4 (7.02%) Kaspersky
10 3 (5.26%) Novell
11 1 (1.75%) Sage
11 1 (1.75%) Avaya
11 1 (1.75%) CommVault
11 1 (1.75%) Sophos
11 1 (1.75%) Websense
11 1 (1.75%) EMC
Leeds
Computer Futures
Salary: £35000 - £43000 per annum + competitive
Posted: 19 days ago