The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 189 161 168
Rank change year-on-year
-28 +7
Permanent jobs requiring a 3rd Line Support 30 26 16
As % of all permanent IT jobs located in West Yorkshire 0.58% 0.65% 0.44%
As % of the Job Titles category 0.60% 0.69% 0.45%
Number of salaries quoted 30 23 13
Average salary £29,000 £30,000 £33,000
Average salary % change year-on-year
-3.33% -9.09%
90% offered a salary of more than £27,500 £25,600 £31,300
10% offered a salary of more than £35,700 £37,500 £35,300
UK excluding London average salary £34,000 £34,500 £34,500
% change year-on-year
-1.44% -
3rd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5022 3789 3576
As % of all permanent IT jobs located in West Yorkshire 96.95% 95.37% 97.28%
Number of salaries quoted 3948 3077 2985
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,500 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Yorkshire

3rd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Yorkshire region.

3rd Line Support Salary Trend in West Yorkshire

3rd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Yorkshire region over the 3 months to 24 October 2014.

3rd Line Support Salary Histogram in West Yorkshire

3rd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Yorkshire region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -6 26 £29,000 -6.45% 2
Bradford - 1 £35,000 -
3rd Line Support
Yorkshire

3rd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 October 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 60 (72.29%) Microsoft
2 54 (65.06%) Windows
3 50 (60.24%) Active Directory
4 45 (54.22%) VMware
5 44 (53.01%) MS Excel
6 36 (43.37%) MS Exchange
6 36 (43.37%) VMware Infrastructure
7 35 (42.17%) Citrix
8 33 (39.76%) ITIL
9 24 (28.92%) Firewall
10 23 (27.71%) Microsoft Certification
11 22 (26.51%) Windows Server 2008
12 20 (24.10%) SharePoint
12 20 (24.10%) Linux
13 19 (22.89%) MCSE
13 19 (22.89%) Cisco
13 19 (22.89%) Hyper-V
14 18 (21.69%) Analytical Skills
14 18 (21.69%) SAN
15 15 (18.07%) Windows Server 2003
15 15 (18.07%) PowerShell
15 15 (18.07%) MCITP
16 14 (16.87%) Root Cause Analysis
16 14 (16.87%) SQL Server
17 13 (15.66%) SCCM
17 13 (15.66%) Finance
17 13 (15.66%) Windows 7
18 12 (14.46%) UNIX
19 11 (13.25%) TCP/IP
19 11 (13.25%) VPN

3rd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 24 October 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 36 (43.37%) MS Exchange
2 20 (24.10%) SharePoint
3 9 (10.84%) SharePoint 2010
4 5 (6.02%) Exchange Server 2007
5 4 (4.82%) BizTalk Server
5 4 (4.82%) Exchange Server 2010
6 3 (3.61%) IIS
7 2 (2.41%) Lync
8 1 (1.20%) WebSphere Application Server
8 1 (1.20%) WebSphere
8 1 (1.20%) Exchange Server 2013
Applications
1 44 (53.01%) MS Excel
2 4 (4.82%) MS Office
3 3 (3.61%) MS Visio
Cloud Services
1 9 (10.84%) Office 365
Communications & Networking
1 24 (28.92%) Firewall
2 18 (21.69%) SAN
3 11 (13.25%) TCP/IP
3 11 (13.25%) VPN
4 10 (12.05%) Network Security
5 9 (10.84%) Cisco IOS
5 9 (10.84%) BGP
6 7 (8.43%) DNS
6 7 (8.43%) LAN
6 7 (8.43%) VoIP
6 7 (8.43%) WAN
7 5 (6.02%) MPLS
7 5 (6.02%) OSPF
8 4 (4.82%) Broadband
8 4 (4.82%) DHCP
9 3 (3.61%) FTP
10 2 (2.41%) HTTPS
10 2 (2.41%) SSL
10 2 (2.41%) IPv4
10 2 (2.41%) IPv6
Database & Business Intelligence
1 14 (16.87%) SQL Server
2 5 (6.02%) SQL Server 2008
2 5 (6.02%) SQL Server 2012
3 4 (4.82%) SQL Server 2005
4 1 (1.20%) SQL Server 2000
Development Applications
1 1 (1.20%) Team Foundation Server
General
1 13 (15.66%) Finance
2 4 (4.82%) Telecoms
Miscellaneous
1 18 (21.69%) Analytical Skills
2 8 (9.64%) Clustering
3 6 (7.23%) Enterprise Storage
4 2 (2.41%) iPhone
4 2 (2.41%) iPad
Operating Systems
1 54 (65.06%) Windows
2 22 (26.51%) Windows Server 2008
3 20 (24.10%) Linux
4 15 (18.07%) Windows Server 2003
5 13 (15.66%) Windows 7
6 12 (14.46%) UNIX
7 10 (12.05%) Windows 8
8 6 (7.23%) Windows Server 2012
9 4 (4.82%) Android
10 3 (3.61%) Apple iOS
11 1 (1.20%) Windows XP
Processes & Methodologies
1 33 (39.76%) ITIL
2 14 (16.87%) Root Cause Analysis
3 9 (10.84%) Mentoring
3 9 (10.84%) Disaster Recovery
4 7 (8.43%) Project Management
5 6 (7.23%) Time Management
6 3 (3.61%) Vulnerability Management
6 3 (3.61%) Network Design
6 3 (3.61%) Enterprise Architecture
7 2 (2.41%) Problem Management
7 2 (2.41%) Change Management
7 2 (2.41%) High Availability
7 2 (2.41%) Configuration Management
8 1 (1.20%) ERP
8 1 (1.20%) Incident Management
Programming Languages
1 15 (18.07%) PowerShell
2 3 (3.61%) R
2 3 (3.61%) SQL
Qualifications
1 23 (27.71%) Microsoft Certification
2 19 (22.89%) MCSE
3 15 (18.07%) MCITP
4 10 (12.05%) MCSA
4 10 (12.05%) Cisco Certification
5 8 (9.64%) MCP
6 7 (8.43%) CCNP
6 7 (8.43%) VMware Certified Professional (VCP)
7 5 (6.02%) CCNA
8 4 (4.82%) CCIE
9 3 (3.61%) ITIL Certification
10 1 (1.20%) MCTS
10 1 (1.20%) CCA
10 1 (1.20%) Citrix Certification
Quality Assurance & Compliance
1 6 (7.23%) SLA
System Software
1 50 (60.24%) Active Directory
2 36 (43.37%) VMware Infrastructure
3 19 (22.89%) Hyper-V
4 4 (4.82%) vSphere
4 4 (4.82%) UAG
5 3 (3.61%) Terminal Services
5 3 (3.61%) VMware ESX
6 1 (1.20%) XenApp
6 1 (1.20%) VMware ESXi
Systems Management
1 13 (15.66%) SCCM
2 9 (10.84%) NetBackup
3 3 (3.61%) Backup Exec
4 1 (1.20%) SCOM
Vendors
1 60 (72.29%) Microsoft
2 45 (54.22%) VMware
3 35 (42.17%) Citrix
4 19 (22.89%) Cisco
5 8 (9.64%) EMC
5 8 (9.64%) Sage
5 8 (9.64%) Pegasus
6 6 (7.23%) Apple
7 4 (4.82%) CODA
7 4 (4.82%) Epicor
7 4 (4.82%) Cognos
7 4 (4.82%) Fortinet
8 2 (2.41%) IBM
8 2 (2.41%) Juniper
8 2 (2.41%) CheckPoint
8 2 (2.41%) Brocade
9 1 (1.20%) Symantec
9 1 (1.20%) NetApp
9 1 (1.20%) Intel
9 1 (1.20%) Oracle
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £45000 per annum + benefits
Posted: 16 hours ago
West Yorkshire
Sanderson
Salary: £25000.00 - £28000 per annum + Excellent Benefits
Posted: Yesterday
Leeds, West Yorkshire
Circle Recruitment
Salary: £25000 - £40000 per annum + Benefits
Posted: 2 days ago