The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Yorkshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support
Rank 199 153 136
Rank change year-on-year
-46 -17
Permanent jobs requiring a 3rd Line Support 14 30 34
As % of all permanent IT jobs located in West Yorkshire 0.27% 0.77% 0.93%
As % of the Job Titles category 0.28% 0.80% 0.95%
Number of salaries quoted 10 22 30
Average salary £31,250 £25,000 £33,000
Average salary % change year-on-year
+25.00% -24.24%
90% offered a salary of more than £30,000 £21,240 £26,600
10% offered a salary of more than £37,400 £36,500 £36,000
UK excluding London average salary £34,000 £32,500 £34,500
% change year-on-year
+4.61% -5.79%
Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4928 3733 3569
As % of all permanent IT jobs located in West Yorkshire 95.95% 96.01% 97.65%
Number of salaries quoted 4013 3007 3019
Average salary £37,500 £35,000 £35,000
Average salary % change year-on-year
+7.14% -
90% offered a salary of more than £23,500 £23,100 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
3rd Line Support
Yorkshire

3rd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Yorkshire

3rd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Yorkshire region.

3rd Line Support Salary Trend in West Yorkshire

3rd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Yorkshire region over the 3 months to 18 April 2014.

3rd Line Support Salary Histogram in West Yorkshire

3rd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Yorkshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leeds -29 12 £35,000 +12.90%
Bradford +2 2 £30,000 +38.88%
3rd Line Support
Yorkshire

3rd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 30 (75.00%) Windows
2 27 (67.50%) Active Directory
3 25 (62.50%) Windows Server 2008
4 22 (55.00%) VMware
5 21 (52.50%) Microsoft
6 20 (50.00%) ITIL
7 17 (42.50%) Microsoft Certification
8 16 (40.00%) Citrix
9 14 (35.00%) DNS
10 13 (32.50%) MS Exchange
10 13 (32.50%) MCSE
10 13 (32.50%) Windows Server 2003
11 12 (30.00%) MS Excel
12 11 (27.50%) Service Delivery
12 11 (27.50%) MCITP
12 11 (27.50%) VMware Infrastructure
13 10 (25.00%) Firewall
13 10 (25.00%) Finance
14 9 (22.50%) DHCP
15 8 (20.00%) SQL Server
15 8 (20.00%) Cisco
16 7 (17.50%) SQL
16 7 (17.50%) SLA
17 6 (15.00%) Change Management
17 6 (15.00%) Windows Server 2012
17 6 (15.00%) Clustering
18 5 (12.50%) SQL Server Reporting Services
18 5 (12.50%) Technical Architecture
18 5 (12.50%) MCTS
18 5 (12.50%) Exchange Server 2007

3rd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 18 April 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (32.50%) MS Exchange
2 5 (12.50%) Exchange Server 2007
3 4 (10.00%) SharePoint
4 3 (7.50%) Exchange Server 2013
4 3 (7.50%) SharePoint 2013
4 3 (7.50%) SharePoint 2010
5 2 (5.00%) Exchange Server 2010
6 1 (2.50%) Exchange Server 2003
6 1 (2.50%) BizTalk Server
6 1 (2.50%) IIS
Applications
1 12 (30.00%) MS Excel
2 3 (7.50%) MS Office
Business Applications
1 1 (2.50%) Sage 200
Communications & Networking
1 14 (35.00%) DNS
2 10 (25.00%) Firewall
3 9 (22.50%) DHCP
4 5 (12.50%) SAN
5 4 (10.00%) TCP/IP
5 4 (10.00%) VPN
6 3 (7.50%) Cisco IPT
6 3 (7.50%) IP Telephony
7 1 (2.50%) VLAN
7 1 (2.50%) Network Security
7 1 (2.50%) Internet
7 1 (2.50%) WAN
Database & Business Intelligence
1 8 (20.00%) SQL Server
2 5 (12.50%) SQL Server Reporting Services
3 4 (10.00%) SQL Server 2008
3 4 (10.00%) SQL Server 2012
3 4 (10.00%) Relational Database
3 4 (10.00%) SQL Server 2005
3 4 (10.00%) SQL Server Integration Services
4 1 (2.50%) Crystal Reports
General
1 10 (25.00%) Finance
2 5 (12.50%) Manufacturing
3 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (12.50%) ASP.NET
1 5 (12.50%) .NET
Miscellaneous
1 6 (15.00%) Clustering
2 5 (12.50%) Management Information System
3 4 (10.00%) Enterprise Storage
4 1 (2.50%) Computer Science
4 1 (2.50%) Video Conferencing
4 1 (2.50%) iPad
4 1 (2.50%) Replication
Operating Systems
1 30 (75.00%) Windows
2 25 (62.50%) Windows Server 2008
3 13 (32.50%) Windows Server 2003
4 6 (15.00%) Windows Server 2012
5 5 (12.50%) Windows 7
6 4 (10.00%) Windows XP
7 3 (7.50%) Windows 8
7 3 (7.50%) Linux
8 2 (5.00%) UNIX
9 1 (2.50%) Android
9 1 (2.50%) Windows 2000 Server
Processes & Methodologies
1 20 (50.00%) ITIL
2 11 (27.50%) Service Delivery
3 6 (15.00%) Change Management
4 5 (12.50%) Technical Architecture
4 5 (12.50%) Network Management
5 4 (10.00%) Project Management
5 4 (10.00%) Performance Tuning
6 2 (5.00%) Disaster Recovery
6 2 (5.00%) Root Cause Analysis
7 1 (2.50%) Data Cleansing
7 1 (2.50%) Problem Management
7 1 (2.50%) WAN Optimisation
7 1 (2.50%) Mobile Device Management
7 1 (2.50%) CAD
7 1 (2.50%) Stakeholder Management
7 1 (2.50%) ERP
Programming Languages
1 7 (17.50%) SQL
2 4 (10.00%) T-SQL
3 3 (7.50%) C
4 2 (5.00%) PowerShell
5 1 (2.50%) VB
5 1 (2.50%) VB.NET
Qualifications
1 17 (42.50%) Microsoft Certification
2 13 (32.50%) MCSE
3 11 (27.50%) MCITP
4 5 (12.50%) MCTS
5 4 (10.00%) MCP
5 4 (10.00%) Cisco Certification
6 3 (7.50%) CCNA
6 3 (7.50%) CCA
6 3 (7.50%) Citrix Certification
7 2 (5.00%) MCSA
7 2 (5.00%) Degree
8 1 (2.50%) VMware Certified Professional (VCP)
8 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 7 (17.50%) SLA
2 3 (7.50%) QA
System Software
1 27 (67.50%) Active Directory
2 11 (27.50%) VMware Infrastructure
3 2 (5.00%) Terminal Services
3 2 (5.00%) vSphere
3 2 (5.00%) XenApp
4 1 (2.50%) VMware ESX
4 1 (2.50%) Microsoft App-V
4 1 (2.50%) Hyper-V
4 1 (2.50%) UAG
Systems Management
1 3 (7.50%) SCCM
2 1 (2.50%) NetBackup
Vendors
1 22 (55.00%) VMware
2 21 (52.50%) Microsoft
3 16 (40.00%) Citrix
4 8 (20.00%) Cisco
5 1 (2.50%) Sage
5 1 (2.50%) McAfee
5 1 (2.50%) Oracle
5 1 (2.50%) EMC