The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 182 169 168
Rank change year-on-year
-13 -1
Permanent jobs requiring a 3rd Line Support 33 25 14
As % of all permanent IT jobs located in West Yorkshire 0.63% 0.63% 0.38%
As % of the Job Titles category 0.65% 0.66% 0.39%
Number of salaries quoted 33 22 11
Average salary £29,000 £30,000 £33,000
Average salary % change year-on-year
-3.33% -9.09%
90% offered a salary of more than £27,500 £25,550 £31,000
10% offered a salary of more than £37,500 £36,950 £35,500
UK excluding London average salary £34,000 £34,000 £34,500
% change year-on-year
- -1.44%
3rd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
5043 3807 3552
As % of all permanent IT jobs located in West Yorkshire 96.94% 95.58% 97.29%
Number of salaries quoted 3973 3094 2977
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Yorkshire

3rd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Yorkshire region.

3rd Line Support Salary Trend in West Yorkshire

3rd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Yorkshire region over the 3 months to 30 October 2014.

3rd Line Support Salary Histogram in West Yorkshire

3rd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Yorkshire region over the 3 months to 30 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -11 27 £29,000 -6.45% 3
Bradford - 1 £35,000 -
3rd Line Support
Yorkshire

3rd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 October 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 60 (69.77%) Microsoft
2 54 (62.79%) Windows
3 51 (59.30%) Active Directory
4 46 (53.49%) MS Excel
5 45 (52.33%) VMware
6 37 (43.02%) MS Exchange
6 37 (43.02%) VMware Infrastructure
7 36 (41.86%) Citrix
8 33 (38.37%) ITIL
9 25 (29.07%) Microsoft Certification
9 25 (29.07%) Firewall
10 23 (26.74%) Windows Server 2008
11 22 (25.58%) SharePoint
12 21 (24.42%) MCSE
12 21 (24.42%) Cisco
13 20 (23.26%) Hyper-V
14 19 (22.09%) Linux
15 18 (20.93%) SAN
15 18 (20.93%) Analytical Skills
16 16 (18.60%) Windows Server 2003
16 16 (18.60%) SQL Server
16 16 (18.60%) MCITP
17 14 (16.28%) Root Cause Analysis
17 14 (16.28%) Windows 7
17 14 (16.28%) PowerShell
18 13 (15.12%) SCCM
18 13 (15.12%) Finance
19 12 (13.95%) TCP/IP
20 11 (12.79%) VPN
20 11 (12.79%) MCSA

3rd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 October 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (43.02%) MS Exchange
2 22 (25.58%) SharePoint
3 10 (11.63%) SharePoint 2010
4 6 (6.98%) Exchange Server 2010
5 5 (5.81%) Exchange Server 2007
6 4 (4.65%) IIS
6 4 (4.65%) BizTalk Server
7 3 (3.49%) Lync
8 2 (2.33%) Exchange Server 2013
8 2 (2.33%) Exchange Server 2003
9 1 (1.16%) WebSphere
9 1 (1.16%) WebSphere Application Server
Applications
1 46 (53.49%) MS Excel
2 4 (4.65%) MS Office
3 3 (3.49%) MS Visio
Business Applications
1 1 (1.16%) PeopleSoft HRMS
Cloud Services
1 9 (10.47%) Office 365
Communications & Networking
1 25 (29.07%) Firewall
2 18 (20.93%) SAN
3 12 (13.95%) TCP/IP
4 11 (12.79%) VPN
5 10 (11.63%) Network Security
6 9 (10.47%) Cisco IOS
6 9 (10.47%) BGP
7 8 (9.30%) DNS
7 8 (9.30%) LAN
7 8 (9.30%) VoIP
7 8 (9.30%) WAN
8 5 (5.81%) DHCP
8 5 (5.81%) MPLS
8 5 (5.81%) OSPF
9 4 (4.65%) Broadband
10 3 (3.49%) FTP
11 2 (2.33%) HTTPS
11 2 (2.33%) SSL
11 2 (2.33%) IPv4
11 2 (2.33%) IPv6
Database & Business Intelligence
1 16 (18.60%) SQL Server
2 6 (6.98%) SQL Server 2008
2 6 (6.98%) SQL Server 2012
3 4 (4.65%) SQL Server 2005
4 1 (1.16%) SQL Server 2000
Development Applications
1 1 (1.16%) Team Foundation Server
General
1 13 (15.12%) Finance
2 4 (4.65%) Telecoms
3 1 (1.16%) Legal
Miscellaneous
1 18 (20.93%) Analytical Skills
2 8 (9.30%) Clustering
3 5 (5.81%) Enterprise Storage
4 2 (2.33%) iPhone
4 2 (2.33%) iPad
5 1 (1.16%) PMI
5 1 (1.16%) Replication
5 1 (1.16%) Enterprise Software
Operating Systems
1 54 (62.79%) Windows
2 23 (26.74%) Windows Server 2008
3 19 (22.09%) Linux
4 16 (18.60%) Windows Server 2003
5 14 (16.28%) Windows 7
6 11 (12.79%) UNIX
7 10 (11.63%) Windows 8
8 7 (8.14%) Windows Server 2012
9 4 (4.65%) Android
10 3 (3.49%) Apple iOS
11 1 (1.16%) Windows Vista
11 1 (1.16%) Windows XP
Processes & Methodologies
1 33 (38.37%) ITIL
2 14 (16.28%) Root Cause Analysis
3 10 (11.63%) Mentoring
4 9 (10.47%) Disaster Recovery
5 8 (9.30%) Project Management
6 6 (6.98%) Time Management
7 3 (3.49%) Vulnerability Management
7 3 (3.49%) Network Design
7 3 (3.49%) Enterprise Architecture
8 2 (2.33%) Problem Management
8 2 (2.33%) High Availability
8 2 (2.33%) Configuration Management
8 2 (2.33%) Change Management
9 1 (1.16%) Service Delivery
9 1 (1.16%) PRINCE2
9 1 (1.16%) CRM
9 1 (1.16%) ERP
9 1 (1.16%) Service Desk Management
9 1 (1.16%) System Testing
9 1 (1.16%) Incident Management
Programming Languages
1 14 (16.28%) PowerShell
2 4 (4.65%) SQL
3 3 (3.49%) R
Qualifications
1 25 (29.07%) Microsoft Certification
2 21 (24.42%) MCSE
3 16 (18.60%) MCITP
4 11 (12.79%) MCSA
5 10 (11.63%) Cisco Certification
6 9 (10.47%) MCP
7 7 (8.14%) CCNP
7 7 (8.14%) VMware Certified Professional (VCP)
8 5 (5.81%) CCNA
9 4 (4.65%) CCIE
9 4 (4.65%) ITIL Certification
10 2 (2.33%) CCA
10 2 (2.33%) Citrix Certification
11 1 (1.16%) PMI Certification
11 1 (1.16%) MCTS
11 1 (1.16%) SC Cleared
11 1 (1.16%) Security Cleared
Quality Assurance & Compliance
1 6 (6.98%) SLA
System Software
1 51 (59.30%) Active Directory
2 37 (43.02%) VMware Infrastructure
3 20 (23.26%) Hyper-V
4 5 (5.81%) vSphere
5 4 (4.65%) UAG
5 4 (4.65%) Terminal Services
6 3 (3.49%) VMware ESX
7 2 (2.33%) XenApp
8 1 (1.16%) XenServer
8 1 (1.16%) XenDesktop
8 1 (1.16%) VMware Server
8 1 (1.16%) VMware ESXi
Systems Management
1 13 (15.12%) SCCM
2 7 (8.14%) NetBackup
3 4 (4.65%) Backup Exec
4 2 (2.33%) SCOM
5 1 (1.16%) Norton AntiVirus
Vendors
1 60 (69.77%) Microsoft
2 45 (52.33%) VMware
3 36 (41.86%) Citrix
4 21 (24.42%) Cisco
5 8 (9.30%) EMC
5 8 (9.30%) Pegasus
5 8 (9.30%) Sage
6 6 (6.98%) Apple
7 4 (4.65%) CODA
7 4 (4.65%) Epicor
7 4 (4.65%) Cognos
7 4 (4.65%) Fortinet
8 3 (3.49%) Dell
9 2 (2.33%) HP
9 2 (2.33%) IBM
9 2 (2.33%) Juniper
9 2 (2.33%) Veeam
9 2 (2.33%) CheckPoint
9 2 (2.33%) Symantec
9 2 (2.33%) Brocade
Halifax, West Yorkshire
Sanderson
Salary: £32000.00 - £36000.00 per annum + Excellent Benefits
Posted: 23 hours ago
Leeds, West Yorkshire
Circle Recruitment
Salary: £25000 - £35000 per annum + Benefits
Posted: 5 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £45000 per annum + benefits
Posted: 5 days ago
West Yorkshire
Sanderson
Salary: £25000.00 - £28000 per annum + Excellent Benefits
Posted: 6 days ago