The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Third Line Support
Rank 169 173 203
Rank change year-on-year
+4 +30
Permanent jobs requiring a 3rd Line Support 36 41 18
As % of all permanent IT jobs located in West Yorkshire 0.84% 0.86% 0.36%
As % of the Job Titles category 0.86% 0.88% 0.36%
Number of salaries quoted 21 37 14
Average salary £34,500 £35,000 £30,000
Average salary % change year-on-year
-1.42% +16.66%
90% offered a salary of more than £27,500 £24,500 £28,000
10% offered a salary of more than £36,950 £37,500 £37,000
UK excluding London average salary £35,000 £35,000 £34,000
% change year-on-year
- +2.94%
3rd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4167 4655 4947
As % of all permanent IT jobs located in West Yorkshire 97.31% 97.79% 97.67%
Number of salaries quoted 3423 3655 4030
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,500 £26,500 £24,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Yorkshire

3rd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Yorkshire region.

3rd Line Support Salary Trend in West Yorkshire

3rd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Yorkshire region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds -10 21 £35,000 - 4
Wakefield +8 13 £35,250 - 1
Bradford - 6 £33,250 - 1
Halifax -1 1 £27,500 +14.58%
Wetherby - 1 £29,000 -
3rd Line Support
Yorkshire

3rd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 30 April 2016, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 38 (76.00%) Windows
2 33 (66.00%) Active Directory
3 32 (64.00%) VMware
4 26 (52.00%) Microsoft
5 23 (46.00%) ITIL
5 23 (46.00%) Windows Server
6 20 (40.00%) MS Exchange
6 20 (40.00%) Citrix
7 19 (38.00%) Windows Server 2008
8 15 (30.00%) Microsoft Certification
9 14 (28.00%) SCCM
10 13 (26.00%) SQL Server
10 13 (26.00%) Exchange Server 2010
11 12 (24.00%) Root Cause Analysis
11 12 (24.00%) MCSE
12 11 (22.00%) Windows Server 2003
12 11 (22.00%) SAN
12 11 (22.00%) VMware Infrastructure
12 11 (22.00%) Windows Server 2012
12 11 (22.00%) Data Centre
13 10 (20.00%) MS Excel
14 9 (18.00%) DHCP
14 9 (18.00%) DNS
14 9 (18.00%) SQL
14 9 (18.00%) HP
14 9 (18.00%) Problem Management
15 8 (16.00%) SQL Server 2012
16 7 (14.00%) Release Management
16 7 (14.00%) Finance
16 7 (14.00%) Law

3rd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 30 April 2016, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (40.00%) MS Exchange
2 13 (26.00%) Exchange Server 2010
3 6 (12.00%) Office Communications Server
3 6 (12.00%) Skype for Business
4 5 (10.00%) Exchange Server 2003
5 4 (8.00%) Exchange Server 2007
5 4 (8.00%) IIS
6 1 (2.00%) SharePoint
Applications
1 10 (20.00%) MS Excel
2 1 (2.00%) MS Office
Business Applications
1 2 (4.00%) Dynamics CRM
Cloud Services
1 1 (2.00%) Microsoft Azure
1 1 (2.00%) Office 365
Communications & Networking
1 11 (22.00%) SAN
2 9 (18.00%) DHCP
2 9 (18.00%) DNS
3 6 (12.00%) NAS
4 4 (8.00%) Firewall
4 4 (8.00%) LAN
5 3 (6.00%) TCP/IP
5 3 (6.00%) VLAN
5 3 (6.00%) WAN
6 1 (2.00%) IP Telephony
6 1 (2.00%) VPN
Database & Business Intelligence
1 13 (26.00%) SQL Server
2 8 (16.00%) SQL Server 2012
3 4 (8.00%) SQL Server 2008
3 4 (8.00%) SQL Server Integration Services
3 4 (8.00%) SQL Server Reporting Services
4 3 (6.00%) Data Warehouse
5 2 (4.00%) SQL Server 2005
Development Applications
1 1 (2.00%) JIRA
General
1 7 (14.00%) Finance
1 7 (14.00%) Law
2 6 (12.00%) Pharmaceutical
2 6 (12.00%) Retail
3 2 (4.00%) Telecoms
4 1 (2.00%) Publishing
Libraries, Frameworks & Software Standards
1 5 (10.00%) .NET
2 2 (4.00%) .NET Framework
2 2 (4.00%) ASP.NET
2 2 (4.00%) ASP.NET MVC
2 2 (4.00%) ASP.NET MVC 3
2 2 (4.00%) Web Services
3 1 (2.00%) CSS
3 1 (2.00%) HTML
3 1 (2.00%) XML
Miscellaneous
1 11 (22.00%) Data Centre
2 6 (12.00%) Clustering
3 2 (4.00%) Analytical Skills
4 1 (2.00%) Driving Licence
4 1 (2.00%) Replication
Operating Systems
1 38 (76.00%) Windows
2 23 (46.00%) Windows Server
3 19 (38.00%) Windows Server 2008
4 11 (22.00%) Windows Server 2003
4 11 (22.00%) Windows Server 2012
5 6 (12.00%) Windows 2000 Server
6 5 (10.00%) Windows XP
7 4 (8.00%) Linux
7 4 (8.00%) Unix
8 2 (4.00%) Solaris
8 2 (4.00%) Windows 7
8 2 (4.00%) Windows 8
9 1 (2.00%) Android
Processes & Methodologies
1 23 (46.00%) ITIL
2 12 (24.00%) Root Cause Analysis
3 9 (18.00%) Problem Management
4 7 (14.00%) Release Management
5 6 (12.00%) Capacity Planning
5 6 (12.00%) Incident Management
6 5 (10.00%) High Availability
7 4 (8.00%) Change Management
7 4 (8.00%) ITIL V3
8 3 (6.00%) Agile Software Development
8 3 (6.00%) Continuous Improvement
8 3 (6.00%) CRM
8 3 (6.00%) ETL
8 3 (6.00%) PRINCE
9 2 (4.00%) Mentoring
9 2 (4.00%) MVC
9 2 (4.00%) Service Delivery
9 2 (4.00%) Stakeholder Management
10 1 (2.00%) Disaster Recovery
10 1 (2.00%) Migration
Programming Languages
1 9 (18.00%) SQL
2 4 (8.00%) C#
2 4 (8.00%) T-SQL
3 2 (4.00%) PowerShell
4 1 (2.00%) Java
4 1 (2.00%) PHP
4 1 (2.00%) PL/SQL
4 1 (2.00%) VB
Qualifications
1 15 (30.00%) Microsoft Certification
2 12 (24.00%) MCSE
3 6 (12.00%) MCITP
4 5 (10.00%) ITIL Certification
4 5 (10.00%) MCSA
5 2 (4.00%) CCA
5 2 (4.00%) CCEE
5 2 (4.00%) CCNP
5 2 (4.00%) Cisco Certification
5 2 (4.00%) Citrix Certification
Quality Assurance & Compliance
1 2 (4.00%) QA
System Software
1 33 (66.00%) Active Directory
2 11 (22.00%) VMware Infrastructure
3 6 (12.00%) XenApp
4 5 (10.00%) Hyper-V
5 2 (4.00%) vSphere
5 2 (4.00%) Xen
6 1 (2.00%) Microsoft App-V
6 1 (2.00%) Terminal Server
6 1 (2.00%) VMware ESX
6 1 (2.00%) VMware ESXi
Systems Management
1 14 (28.00%) SCCM
2 4 (8.00%) SCOM
3 2 (4.00%) NetBackup
4 1 (2.00%) Backup Exec
4 1 (2.00%) OpenView
4 1 (2.00%) WSUS
Vendors
1 32 (64.00%) VMware
2 26 (52.00%) Microsoft
3 20 (40.00%) Citrix
4 9 (18.00%) HP
5 4 (8.00%) Cisco
5 4 (8.00%) NetApp
6 3 (6.00%) LANDesk
6 3 (6.00%) Sophos
7 2 (4.00%) Draytek
7 2 (4.00%) Meraki
7 2 (4.00%) Sun
7 2 (4.00%) WatchGuard
8 1 (2.00%) BMC
8 1 (2.00%) Dell
8 1 (2.00%) Hitachi
8 1 (2.00%) Mitel
8 1 (2.00%) Oracle
8 1 (2.00%) Veeam
8 1 (2.00%) Xamarin
Leeds, West Yorkshire
CoreCom Consulting
Salary: £30000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Medisoft Limited
Salary: £25,000 per annum + depending on experience
Posted: 2 days ago
Wakefield, West Yorkshire
Cadence Resourcing
Salary: £35000 - £40000 per annum + Benefits
Posted: 3 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £27000 - £35000 per annum + Excellent benefits + Onsite Gym
Posted: 3 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £45000 per annum + Car + Bonus + Benefits
Posted: 7 days ago
Leeds, West Yorkshire
Connected IT
Salary: £30000 - £40000 per annum + Car + Bonus + Benefits
Posted: 7 days ago