The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the West Yorkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Third Line Support
Rank 169 167 161
Rank change year-on-year
-2 -6
Permanent jobs requiring a 3rd Line Support 39 26 24
As % of all permanent IT jobs located in West Yorkshire 0.80% 0.62% 0.60%
As % of the Job Titles category 0.83% 0.64% 0.62%
Number of salaries quoted 39 19 20
Average salary £30,000 £29,000 £34,500
Average salary % change year-on-year
+3.44% -15.94%
90% offered a salary of more than £24,500 £27,500 £31,200
10% offered a salary of more than £40,000 £31,500 £35,500
UK excluding London average salary £35,000 £34,000 £33,500
% change year-on-year
+2.94% +1.49%
3rd Line Support
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Yorkshire
Permanent IT job ads with a match in the
Job Titles category
4706 4033 3859
As % of all permanent IT jobs located in West Yorkshire 97.13% 95.57% 96.81%
Number of salaries quoted 3826 3196 3251
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £25,000 £22,500 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in West Yorkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the West Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in West Yorkshire

3rd Line Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the West Yorkshire region.

3rd Line Support Salary Trend in West Yorkshire

3rd Line Support
Salary Histogram in West Yorkshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the West Yorkshire region over the 3 months to 17 December 2014.

3rd Line Support Salary Histogram in West Yorkshire

3rd Line Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the West Yorkshire region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +4 27 £30,000 +9.09% 3
Wakefield -9 3 £27,500 -3.50%
Bradford - 2 £34,500 - 1
Halifax -2 1 £34,000 +21.42%
Pontefract - 1 £22,500 -
3rd Line Support
Yorkshire

3rd Line Support
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 17 December 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 52 (61.18%) Microsoft
2 50 (58.82%) Active Directory
3 48 (56.47%) Windows
4 45 (52.94%) VMware
5 42 (49.41%) MS Excel
6 41 (48.24%) MS Exchange
7 34 (40.00%) VMware Infrastructure
8 32 (37.65%) Citrix
9 27 (31.76%) Cisco
10 25 (29.41%) ITIL
11 22 (25.88%) Linux
11 22 (25.88%) SharePoint
11 22 (25.88%) SAN
11 22 (25.88%) Firewall
11 22 (25.88%) Windows Server 2008
12 21 (24.71%) Microsoft Certification
13 20 (23.53%) VoIP
14 19 (22.35%) SQL Server
14 19 (22.35%) Hyper-V
15 18 (21.18%) MCSE
16 17 (20.00%) UNIX
17 16 (18.82%) Windows Server 2003
18 14 (16.47%) MCITP
19 13 (15.29%) MCSA
19 13 (15.29%) TCP/IP
20 12 (14.12%) Exchange Server 2003
20 12 (14.12%) Windows 8
20 12 (14.12%) Analytical Skills
21 11 (12.94%) MCP
21 11 (12.94%) VPN

3rd Line Support
Top Related IT Skills in West Yorkshire by Category

For the 6 months to 17 December 2014, IT jobs across the West Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (48.24%) MS Exchange
2 22 (25.88%) SharePoint
3 12 (14.12%) Exchange Server 2003
4 9 (10.59%) SharePoint 2010
4 9 (10.59%) Exchange Server 2010
5 8 (9.41%) Exchange Server 2013
6 4 (4.71%) Lync
7 3 (3.53%) Exchange Server 2007
7 3 (3.53%) BizTalk Server
7 3 (3.53%) IIS
8 1 (1.18%) Mule
Applications
1 42 (49.41%) MS Excel
2 1 (1.18%) MS Office
Business Applications
1 2 (2.35%) PeopleSoft HRMS
2 1 (1.18%) Dynamics CRM
2 1 (1.18%) SAP Oil and Gas
Cloud Services
1 7 (8.24%) Office 365
Communications & Networking
1 22 (25.88%) SAN
1 22 (25.88%) Firewall
2 20 (23.53%) VoIP
3 13 (15.29%) TCP/IP
4 11 (12.94%) VPN
5 10 (11.76%) DNS
5 10 (11.76%) BGP
6 9 (10.59%) Network Security
7 8 (9.41%) WAN
7 8 (9.41%) LAN
7 8 (9.41%) Wireless
7 8 (9.41%) Cisco IOS
8 7 (8.24%) DHCP
9 6 (7.06%) MPLS
9 6 (7.06%) OSPF
10 4 (4.71%) Broadband
10 4 (4.71%) Internet
11 3 (3.53%) VLAN
11 3 (3.53%) Asterisk PBX
11 3 (3.53%) IPsec
Database & Business Intelligence
1 19 (22.35%) SQL Server
2 5 (5.88%) SQL Server 2012
2 5 (5.88%) SQL Server 2008
3 3 (3.53%) SQL Server 2005
4 1 (1.18%) Relational Database
4 1 (1.18%) SQL Server Reporting Services
4 1 (1.18%) SQL Server 2000
4 1 (1.18%) MySQL
Development Applications
1 1 (1.18%) Team Foundation Server
General
1 9 (10.59%) Telecoms
1 9 (10.59%) Finance
2 2 (2.35%) Legal
3 1 (1.18%) Marketing
3 1 (1.18%) Banking
3 1 (1.18%) Manufacturing
3 1 (1.18%) Advertising
3 1 (1.18%) Electronics
Libraries, Frameworks & Software Standards
1 1 (1.18%) jQuery
1 1 (1.18%) Web Services
1 1 (1.18%) XML
1 1 (1.18%) .NET
Miscellaneous
1 12 (14.12%) Analytical Skills
2 5 (5.88%) Enterprise Storage
3 4 (4.71%) Clustering
4 2 (2.35%) PMI
4 2 (2.35%) Thin Client
4 2 (2.35%) Fat Client
4 2 (2.35%) Enterprise Software
5 1 (1.18%) iPhone
5 1 (1.18%) iPad
5 1 (1.18%) DTV
5 1 (1.18%) Replication
5 1 (1.18%) Management Information System
Operating Systems
1 48 (56.47%) Windows
2 22 (25.88%) Linux
2 22 (25.88%) Windows Server 2008
3 17 (20.00%) UNIX
4 16 (18.82%) Windows Server 2003
5 12 (14.12%) Windows 8
6 11 (12.94%) Windows 7
7 10 (11.76%) Windows Server 2012
8 5 (5.88%) Windows XP
9 2 (2.35%) Windows Vista
10 1 (1.18%) Android
10 1 (1.18%) Apple iOS
Processes & Methodologies
1 25 (29.41%) ITIL
2 11 (12.94%) Root Cause Analysis
3 10 (11.76%) Mentoring
4 7 (8.24%) Disaster Recovery
5 6 (7.06%) Time Management
6 5 (5.88%) Problem Management
7 3 (3.53%) Release Management
7 3 (3.53%) Network Design
7 3 (3.53%) Configuration Management
7 3 (3.53%) Service Management
7 3 (3.53%) ITSM
7 3 (3.53%) CRM
8 2 (2.35%) PRINCE2
8 2 (2.35%) OO
8 2 (2.35%) Service Delivery
8 2 (2.35%) Change Management
8 2 (2.35%) Project Management
8 2 (2.35%) System Testing
8 2 (2.35%) High Availability
8 2 (2.35%) Service Desk Management
Programming Languages
1 7 (8.24%) PowerShell
2 3 (3.53%) SQL
3 2 (2.35%) C#
3 2 (2.35%) JavaScript
4 1 (1.18%) Perl
4 1 (1.18%) Java
4 1 (1.18%) T-SQL
Qualifications
1 21 (24.71%) Microsoft Certification
2 18 (21.18%) MCSE
3 14 (16.47%) MCITP
4 13 (15.29%) MCSA
5 11 (12.94%) MCP
6 9 (10.59%) VMware Certified Professional (VCP)
6 9 (10.59%) CCA
6 9 (10.59%) Citrix Certification
6 9 (10.59%) Cisco Certification
7 8 (9.41%) CCNP
8 5 (5.88%) CCNA
8 5 (5.88%) CCIE
9 4 (4.71%) Degree
10 3 (3.53%) ITIL Certification
11 2 (2.35%) PMI Certification
11 2 (2.35%) SC Cleared
11 2 (2.35%) Security Cleared
12 1 (1.18%) MCTS
Quality Assurance & Compliance
1 5 (5.88%) SLA
2 1 (1.18%) ISO/IEC 27001
System Software
1 50 (58.82%) Active Directory
2 34 (40.00%) VMware Infrastructure
3 19 (22.35%) Hyper-V
4 11 (12.94%) vSphere
5 9 (10.59%) XenApp
6 8 (9.41%) XenServer
6 8 (9.41%) XenDesktop
7 4 (4.71%) Terminal Services
8 2 (2.35%) VMware Server
9 1 (1.18%) UAG
9 1 (1.18%) VMware ESX
Systems Management
1 9 (10.59%) Backup Exec
2 6 (7.06%) SCCM
3 5 (5.88%) NetBackup
4 2 (2.35%) SCOM
5 1 (1.18%) Norton AntiVirus
5 1 (1.18%) OpenView
Vendors
1 52 (61.18%) Microsoft
2 45 (52.94%) VMware
3 32 (37.65%) Citrix
4 27 (31.76%) Cisco
5 11 (12.94%) Dell
6 9 (10.59%) Veeam
7 8 (9.41%) EMC
7 8 (9.41%) Pegasus
7 8 (9.41%) Sage
7 8 (9.41%) Riverbed
8 6 (7.06%) Apple
9 4 (4.71%) HP
9 4 (4.71%) Fortinet
10 3 (3.53%) Brocade
10 3 (3.53%) Juniper
11 2 (2.35%) PeopleSoft
11 2 (2.35%) CheckPoint
12 1 (1.18%) Splunk
12 1 (1.18%) SonicWALL
12 1 (1.18%) CODA
Leeds, West Yorkshire
Circle Recruitment
Salary: £20000 - £29000 per annum + Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £35000 - £40000 per annum + benefits
Posted: 5 days ago
Bradford, West Yorkshire
Forman Computer Staff
Salary: From £35,000 to £38,000 per annum
Posted: 6 days ago
Leeds
The People Network
Salary: £28000 - £32000 per annum + Benefits
Posted: 9 days ago