The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
First Line Support
Rank 68 67 97
Rank change year-on-year
-1 +30
Permanent jobs requiring a 1st Line Support 3 7 1
As % of all permanent IT jobs located in Leicestershire 0.42% 1.02% 0.12%
As % of the Job Titles category 0.44% 1.03% 0.12%
Number of salaries quoted 3 6 1
Average salary £22,500 £20,000 £20,000
Average salary % change year-on-year
+12.50% -
UK excluding London average salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
688 682 831
As % of all permanent IT jobs located in Leicestershire 96.09% 99.42% 98.11%
Number of salaries quoted 593 545 708
Average salary £41,000 £40,000 £38,500
Average salary % change year-on-year
+2.50% +3.89%
90% offered a salary of more than £25,000 £25,000 £28,500
10% offered a salary of more than £60,000 £50,000 £50,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Leicestershire

1st Line Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Leicestershire region.

1st Line Support Salary Trend in Leicestershire

1st Line Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the Leicestershire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester 0 2 £22,500 +12.50% 1
Coalville - 1 £16,000 -
1st Line Support
East Midlands

1st Line Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 13 February 2016, IT jobs across the Leicestershire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 7 (77.78%) Windows
2 6 (66.67%) Microsoft
3 4 (44.44%) Active Directory
4 3 (33.33%) Unix
5 2 (22.22%) Windows 7
5 2 (22.22%) Windows Server 2008
5 2 (22.22%) Windows Server
5 2 (22.22%) SQL
5 2 (22.22%) Windows XP
5 2 (22.22%) Wireless
6 1 (11.11%) Agile Software Development
6 1 (11.11%) Smartphone
6 1 (11.11%) Degree
6 1 (11.11%) SCCM
6 1 (11.11%) Android
6 1 (11.11%) Finance
6 1 (11.11%) MS Excel
6 1 (11.11%) MS Exchange
6 1 (11.11%) LAN
6 1 (11.11%) WAN
6 1 (11.11%) SLA
6 1 (11.11%) MS Office
6 1 (11.11%) SAP
6 1 (11.11%) ITIL
6 1 (11.11%) Windows Server 2003
6 1 (11.11%) Internet
6 1 (11.11%) Remedy
6 1 (11.11%) Apple iOS
6 1 (11.11%) Office 365
6 1 (11.11%) Windows 8

1st Line Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 13 February 2016, IT jobs across the Leicestershire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) MS Exchange
Applications
1 1 (11.11%) MS Excel
1 1 (11.11%) MS Office
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) Wireless
2 1 (11.11%) Internet
2 1 (11.11%) LAN
2 1 (11.11%) WAN
General
1 1 (11.11%) Finance
Miscellaneous
1 1 (11.11%) Smartphone
1 1 (11.11%) User Experience
Operating Systems
1 7 (77.78%) Windows
2 3 (33.33%) Unix
3 2 (22.22%) Windows 7
3 2 (22.22%) Windows Server
3 2 (22.22%) Windows Server 2008
3 2 (22.22%) Windows XP
4 1 (11.11%) Android
4 1 (11.11%) Apple iOS
4 1 (11.11%) Windows 8
4 1 (11.11%) Windows Server 2003
4 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 1 (11.11%) Agile Software Development
1 1 (11.11%) ITIL
Programming Languages
1 2 (22.22%) SQL
Qualifications
1 1 (11.11%) Degree
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 4 (44.44%) Active Directory
Systems Management
1 1 (11.11%) AirWatch
1 1 (11.11%) SCCM
Vendors
1 6 (66.67%) Microsoft
2 1 (11.11%) Remedy
2 1 (11.11%) SAP
Leicestershire
Ashdown IT
Salary: £19000 - £20000 per annum + comprehensive benefits
Posted: 4 days ago
Leicester, Leicestershire
Topps Tiles
Salary: Unspecified Competitive + benefits
Posted: 19 days ago