The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
First Line Support
Rank 143 142 160
Rank change year-on-year
-1 +18
Permanent jobs requiring a 1st Line Support 33 37 19
As % of all permanent IT jobs located in the East Midlands 1.00% 1.02% 0.51%
As % of the Job Titles category 1.02% 1.05% 0.52%
Number of salaries quoted 26 33 17
Median salary £20,500 £19,000 £19,000
Median salary % change year-on-year
+7.89% -
90% offered a salary of more than £18,000 £17,000 £16,600
10% offered a salary of more than £24,000 £21,500 £22,900
UK excluding London median salary £20,000 £20,500 £20,125
% change year-on-year
-2.43% +1.86%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3232 3533 3681
As % of all permanent IT jobs located in the East Midlands 97.73% 97.41% 98.13%
Number of salaries quoted 2565 2913 3079
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 1st Line Support across the East Midlands region over the 3 months to 30 July 2016.

1st Line Support Salary Histogram in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -6 16 £23,000 +24.32% 1
Nottinghamshire +13 8 £20,000 -
Lincolnshire -8 8 £20,500 +13.88%
Derbyshire +16 1 £19,000 - 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 37 (66.07%) Windows
2 36 (64.29%) Active Directory
3 27 (48.21%) MS Office
3 27 (48.21%) ITIL
4 20 (35.71%) Microsoft
5 16 (28.57%) Windows 7
6 10 (17.86%) MS Excel
7 9 (16.07%) Windows Server
8 7 (12.50%) LAN
8 7 (12.50%) SLA
9 6 (10.71%) ITIL Certification
9 6 (10.71%) MS Exchange
9 6 (10.71%) Windows Server 2012
9 6 (10.71%) Windows Server 2008
10 5 (8.93%) SCCM
11 4 (7.14%) Telecoms
11 4 (7.14%) SQL
11 4 (7.14%) WAN
11 4 (7.14%) Video Conferencing
11 4 (7.14%) SC Cleared
11 4 (7.14%) Security Cleared
12 3 (5.36%) IP Telephony
12 3 (5.36%) Windows Vista
12 3 (5.36%) French Language
12 3 (5.36%) Windows 10
12 3 (5.36%) Exchange Server 2013
12 3 (5.36%) Business Intelligence
12 3 (5.36%) Lotus
12 3 (5.36%) IBM Notes
12 3 (5.36%) VMware

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.71%) MS Exchange
2 3 (5.36%) Exchange Server 2013
2 3 (5.36%) IBM Notes
3 2 (3.57%) SharePoint
Applications
1 27 (48.21%) MS Office
2 10 (17.86%) MS Excel
3 1 (1.79%) MS Visio
Cloud Services
1 1 (1.79%) Office 365
Communications & Networking
1 7 (12.50%) LAN
2 4 (7.14%) WAN
3 3 (5.36%) Firewall
3 3 (5.36%) Internet
3 3 (5.36%) IP Telephony
3 3 (5.36%) VoIP
3 3 (5.36%) Wireless
4 2 (3.57%) PABX
4 2 (3.57%) PBX
4 2 (3.57%) PSTN
5 1 (1.79%) Remote Desktop
General
1 4 (7.14%) Telecoms
2 3 (5.36%) French Language
3 2 (3.57%) Finance
4 1 (1.79%) Automotive
4 1 (1.79%) Welsh Language
Miscellaneous
1 4 (7.14%) Video Conferencing
2 2 (3.57%) Data Centre
2 2 (3.57%) Virtual Team
3 1 (1.79%) Analytical Skills
3 1 (1.79%) User Experience
Operating Systems
1 37 (66.07%) Windows
2 16 (28.57%) Windows 7
3 9 (16.07%) Windows Server
4 6 (10.71%) Windows Server 2008
4 6 (10.71%) Windows Server 2012
5 3 (5.36%) Windows 10
5 3 (5.36%) Windows Vista
6 2 (3.57%) Windows 8
6 2 (3.57%) Windows Server 2003
6 2 (3.57%) Windows XP
7 1 (1.79%) Solaris
Processes & Methodologies
1 27 (48.21%) ITIL
2 3 (5.36%) Business Intelligence
3 2 (3.57%) Continuous Improvement
3 2 (3.57%) High Availability
3 2 (3.57%) ITIL V2
3 2 (3.57%) Line Management
3 2 (3.57%) Service Management
3 2 (3.57%) Ticket Management
3 2 (3.57%) Workflow
4 1 (1.79%) Agile Software Development
4 1 (1.79%) CRM
4 1 (1.79%) ERP
4 1 (1.79%) Incident Management
Programming Languages
1 4 (7.14%) SQL
Qualifications
1 6 (10.71%) ITIL Certification
2 4 (7.14%) SC Cleared
2 4 (7.14%) Security Cleared
3 2 (3.57%) CCNA
3 2 (3.57%) Cisco Certification
3 2 (3.57%) MCITP
3 2 (3.57%) Microsoft Certification
4 1 (1.79%) Degree
4 1 (1.79%) DV Cleared
Quality Assurance & Compliance
1 7 (12.50%) SLA
System Software
1 36 (64.29%) Active Directory
2 2 (3.57%) Virtual Desktop
2 2 (3.57%) VMware Infrastructure
3 1 (1.79%) XenApp
Systems Management
1 5 (8.93%) SCCM
2 2 (3.57%) FortiGate
3 1 (1.79%) WSUS
Vendors
1 20 (35.71%) Microsoft
2 3 (5.36%) Lotus
2 3 (5.36%) VMware
3 2 (3.57%) Avaya
3 2 (3.57%) Bomgar
3 2 (3.57%) Cisco
3 2 (3.57%) Ericsson
3 2 (3.57%) LANDesk
3 2 (3.57%) Mitel
3 2 (3.57%) NEC
3 2 (3.57%) Nortel
3 2 (3.57%) Panasonic
3 2 (3.57%) Remedy
3 2 (3.57%) Samsung
3 2 (3.57%) Siemens
3 2 (3.57%) SolarWinds
3 2 (3.57%) Toshiba
4 1 (1.79%) Citrix
4 1 (1.79%) SAP
Kettering, Northamptonshire
Crimson Ltd
Salary: £16000 - £18000 per annum + benefits
Posted: 5 days ago