The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 154 158 174
Rank change year-on-year
+4 +16
Permanent jobs requiring a 1st Line Support 30 29 17
As % of all permanent IT jobs located in the East Midlands 0.91% 0.79% 0.45%
As % of the Job Titles category 0.93% 0.81% 0.46%
Number of salaries quoted 23 25 16
Median salary £20,000 £19,000 £19,750
Median salary % change year-on-year
+5.26% -3.79%
90% offered a salary of more than £17,300 £17,000 £17,250
10% offered a salary of more than £23,700 £23,550 £23,000
UK excluding London median salary £20,000 £20,000 £20,500
% change year-on-year
- -2.43%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3224 3572 3703
As % of all permanent IT jobs located in the East Midlands 97.37% 97.25% 98.41%
Number of salaries quoted 2612 2966 3100
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,500 £24,500 £25,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +10 11 £18,125 +0.69% 2
Nottinghamshire +13 10 £20,000 -28.57%
Lincolnshire -9 5 £20,000 +11.11%
Leicestershire +8 3 £14,500 -31.76%
Derbyshire +2 1 £19,000 +7.04%
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 June 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 34 (68.00%) Windows
2 31 (62.00%) Active Directory
3 28 (56.00%) ITIL
4 23 (46.00%) MS Office
5 18 (36.00%) Microsoft
6 15 (30.00%) Windows 7
7 10 (20.00%) Windows Server
8 7 (14.00%) MS Excel
8 7 (14.00%) Windows Server 2008
8 7 (14.00%) Windows Server 2012
9 6 (12.00%) MS Exchange
9 6 (12.00%) ITIL Certification
9 6 (12.00%) SLA
10 5 (10.00%) LAN
10 5 (10.00%) SCCM
10 5 (10.00%) Video Conferencing
11 4 (8.00%) Windows XP
11 4 (8.00%) SQL
11 4 (8.00%) Telecoms
12 3 (6.00%) Business Intelligence
12 3 (6.00%) Wireless
12 3 (6.00%) VoIP
12 3 (6.00%) Internet
12 3 (6.00%) Windows 8
12 3 (6.00%) Exchange Server 2013
12 3 (6.00%) Windows 10
12 3 (6.00%) IP Telephony
12 3 (6.00%) Windows Vista
12 3 (6.00%) SC Cleared
12 3 (6.00%) Security Cleared

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.00%) MS Exchange
2 3 (6.00%) Exchange Server 2013
3 1 (2.00%) SharePoint
Applications
1 23 (46.00%) MS Office
2 7 (14.00%) MS Excel
3 1 (2.00%) MS PowerPoint
3 1 (2.00%) MS Visio
Cloud Services
1 1 (2.00%) Office 365
Communications & Networking
1 5 (10.00%) LAN
2 3 (6.00%) Internet
2 3 (6.00%) IP Telephony
2 3 (6.00%) VoIP
2 3 (6.00%) Wireless
3 2 (4.00%) Firewall
3 2 (4.00%) PABX
3 2 (4.00%) PBX
3 2 (4.00%) PSTN
3 2 (4.00%) WAN
4 1 (2.00%) Remote Desktop
General
1 4 (8.00%) Telecoms
2 3 (6.00%) French Language
3 1 (2.00%) Automotive
3 1 (2.00%) Welsh Language
Miscellaneous
1 5 (10.00%) Video Conferencing
2 1 (2.00%) Analytical Skills
2 1 (2.00%) Data Centre
2 1 (2.00%) User Experience
Operating Systems
1 34 (68.00%) Windows
2 15 (30.00%) Windows 7
3 10 (20.00%) Windows Server
4 7 (14.00%) Windows Server 2008
4 7 (14.00%) Windows Server 2012
5 4 (8.00%) Windows XP
6 3 (6.00%) Windows 10
6 3 (6.00%) Windows 8
6 3 (6.00%) Windows Vista
7 2 (4.00%) Windows Server 2003
8 1 (2.00%) Solaris
Processes & Methodologies
1 28 (56.00%) ITIL
2 3 (6.00%) Business Intelligence
3 2 (4.00%) Continuous Improvement
3 2 (4.00%) ITIL V2
3 2 (4.00%) Line Management
3 2 (4.00%) Service Management
3 2 (4.00%) Workflow
4 1 (2.00%) Agile Software Development
4 1 (2.00%) CRM
4 1 (2.00%) ERP
4 1 (2.00%) High Availability
4 1 (2.00%) Incident Management
4 1 (2.00%) Ticket Management
Programming Languages
1 4 (8.00%) SQL
Qualifications
1 6 (12.00%) ITIL Certification
2 3 (6.00%) SC Cleared
2 3 (6.00%) Security Cleared
3 1 (2.00%) CCNA
3 1 (2.00%) Cisco Certification
3 1 (2.00%) Degree
3 1 (2.00%) MCITP
3 1 (2.00%) Microsoft Certification
Quality Assurance & Compliance
1 6 (12.00%) SLA
System Software
1 31 (62.00%) Active Directory
2 1 (2.00%) Virtual Desktop
2 1 (2.00%) VMware Infrastructure
2 1 (2.00%) XenApp
Systems Management
1 5 (10.00%) SCCM
2 1 (2.00%) FortiGate
2 1 (2.00%) WSUS
Vendors
1 18 (36.00%) Microsoft
2 2 (4.00%) Avaya
2 2 (4.00%) Bomgar
2 2 (4.00%) Ericsson
2 2 (4.00%) LANDesk
2 2 (4.00%) Mitel
2 2 (4.00%) NEC
2 2 (4.00%) Nortel
2 2 (4.00%) Panasonic
2 2 (4.00%) Remedy
2 2 (4.00%) Samsung
2 2 (4.00%) Siemens
2 2 (4.00%) Toshiba
2 2 (4.00%) VMware
3 1 (2.00%) Cisco
3 1 (2.00%) Citrix
3 1 (2.00%) SAP
3 1 (2.00%) SolarWinds
Kettering, Northamptonshire
Corriculo
Salary: £15,000 - £18,000 per year
Posted: 16 days ago
Northampton, Northamptonshire
Emponics Ltd
Salary: £neg+shift allowance
Posted: 5 days ago