The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
First Line Support
England / East Midlands
Rank 147 161 136
Rank change year-on-year
+14 -25
Permanent jobs requiring a 1st Line Support 16 15 29
As % of all permanent IT jobs located in the East Midlands 0.55% 0.47% 0.91%
As % of the Job Titles category 0.57% 0.48% 0.94%
Number of salaries quoted 15 13 27
Median salary £20,000 £22,000 £19,000
Median salary % change year-on-year
-9.09% +15.78%
90% offered a salary of more than £17,200 £18,600 £16,500
10% offered a salary of more than £21,000 £24,000 £20,900
UK excluding London median salary £21,000 £21,000 £19,625
% change year-on-year
- +7.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2821 3093 3075
As % of all permanent IT jobs located in the East Midlands 96.71% 97.33% 97.00%
Number of salaries quoted 2331 2426 2551
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 11 £20,000 - 3
Northamptonshire +5 3 £17,000 -20.93% 1
Lincolnshire -7 2 £20,250 - 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 17 January 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 27 (77.14%) Windows
1 27 (77.14%) Active Directory
2 18 (51.43%) SLA
2 18 (51.43%) MS Office
3 14 (40.00%) Microsoft
4 12 (34.29%) Windows Server
4 12 (34.29%) Bomgar
4 12 (34.29%) ITIL
5 7 (20.00%) Windows 7
6 6 (17.14%) MS Excel
6 6 (17.14%) Telecoms
7 5 (14.29%) Finance
7 5 (14.29%) Virtual Team
8 4 (11.43%) Incident Management
8 4 (11.43%) SCCM
8 4 (11.43%) Workflow
8 4 (11.43%) Remedy
9 3 (8.57%) Lotus
9 3 (8.57%) IBM Notes
10 2 (5.71%) MS Exchange
10 2 (5.71%) ISDN
10 2 (5.71%) LAN
10 2 (5.71%) PBX
10 2 (5.71%) PSTN
10 2 (5.71%) Nortel
10 2 (5.71%) WAN
10 2 (5.71%) ITIL Certification
10 2 (5.71%) Avaya
10 2 (5.71%) Ericsson
10 2 (5.71%) Siemens

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) IBM Notes
2 2 (5.71%) Exchange Server 2010
2 2 (5.71%) Exchange Server 2013
2 2 (5.71%) MS Exchange
Applications
1 18 (51.43%) MS Office
2 6 (17.14%) MS Excel
Communications & Networking
1 2 (5.71%) ISDN
1 2 (5.71%) LAN
1 2 (5.71%) PBX
1 2 (5.71%) PSTN
1 2 (5.71%) WAN
2 1 (2.86%) Firewall
2 1 (2.86%) Remote Desktop
2 1 (2.86%) VoIP
General
1 6 (17.14%) Telecoms
2 5 (14.29%) Finance
3 1 (2.86%) Automotive
Libraries, Frameworks & Software Standards
1 2 (5.71%) OLE
Miscellaneous
1 5 (14.29%) Virtual Team
2 2 (5.71%) iPad
3 1 (2.86%) Analytical Skills
3 1 (2.86%) Blackberry
3 1 (2.86%) Data Centre
3 1 (2.86%) Management Information System
Operating Systems
1 27 (77.14%) Windows
2 12 (34.29%) Windows Server
3 7 (20.00%) Windows 7
4 2 (5.71%) Windows Server 2008
4 2 (5.71%) Windows Server 2012
5 1 (2.86%) Windows 10
Processes & Methodologies
1 12 (34.29%) ITIL
2 4 (11.43%) Incident Management
2 4 (11.43%) Workflow
3 1 (2.86%) High Availability
3 1 (2.86%) Line Management
3 1 (2.86%) Service Management
3 1 (2.86%) Ticket Management
3 1 (2.86%) Time Management
Qualifications
1 2 (5.71%) ITIL Certification
2 1 (2.86%) CCNA
2 1 (2.86%) Cisco Certification
2 1 (2.86%) MCITP
2 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 18 (51.43%) SLA
System Software
1 27 (77.14%) Active Directory
2 1 (2.86%) Virtual Desktop
2 1 (2.86%) VMware Infrastructure
Systems Management
1 4 (11.43%) SCCM
2 1 (2.86%) FortiGate
Vendors
1 14 (40.00%) Microsoft
2 12 (34.29%) Bomgar
3 4 (11.43%) Remedy
4 3 (8.57%) Lotus
5 2 (5.71%) Avaya
5 2 (5.71%) Ericsson
5 2 (5.71%) Mitel
5 2 (5.71%) NEC
5 2 (5.71%) Nortel
5 2 (5.71%) Panasonic
5 2 (5.71%) Samsung
5 2 (5.71%) Siemens
5 2 (5.71%) Toshiba
6 1 (2.86%) Cisco
6 1 (2.86%) SolarWinds
6 1 (2.86%) VMware
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 9 hours ago
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: 7 hours ago
Derbyshire
Head Resourcing
Salary: £21000.00 per annum + Benefits
Posted: Yesterday
Lincolnshire
Head Resourcing
Salary: £22000 per annum
Posted: 5 days ago
Brackley, Northamptonshire
EasyWebRecruitment.com
Salary: Market Rate
Posted: 6 days ago