The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
First Line Support
England / East Midlands
Rank 132 160 146
Rank change year-on-year
+28 -14
Permanent jobs requiring a 1st Line Support 25 11 28
As % of all permanent IT jobs located in the East Midlands 0.88% 0.34% 0.89%
As % of the Job Titles category 0.90% 0.35% 0.92%
Number of salaries quoted 24 10 27
Median salary £20,000 £20,000 £20,000
90% offered a salary of more than £17,150 £17,125 £17,000
10% offered a salary of more than £21,000 £22,550 £25,000
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2763 3120 3049
As % of all permanent IT jobs located in the East Midlands 96.74% 97.44% 97.38%
Number of salaries quoted 2251 2436 2497
Median salary £40,000 £38,500 £38,000
Median salary % change year-on-year
+3.89% +1.31%
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £60,000 £53,458 £53,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +28 15 £21,000 +21.73% 1
Northamptonshire +21 5 £17,000 -15.00% 1
Lincolnshire - 3 £20,000 -
Leicestershire -1 1 £18,000 -20.00% 1
Nottinghamshire -3 1 £18,000 -20.00% 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 February 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 34 (89.47%) Windows
2 31 (81.58%) Active Directory
3 26 (68.42%) MS Office
3 26 (68.42%) SLA
4 25 (65.79%) Microsoft
5 23 (60.53%) Windows Server
6 22 (57.89%) ITIL
6 22 (57.89%) Bomgar
7 7 (18.42%) SCCM
8 6 (15.79%) Telecoms
8 6 (15.79%) Remedy
9 5 (13.16%) Windows 7
10 4 (10.53%) iPad
10 4 (10.53%) Workflow
10 4 (10.53%) MS Excel
11 3 (7.89%) ITIL Certification
11 3 (7.89%) Incident Management
11 3 (7.89%) Windows Server 2008
11 3 (7.89%) Analytical Skills
12 2 (5.26%) Windows 10
12 2 (5.26%) Remote Desktop
12 2 (5.26%) Panasonic
12 2 (5.26%) Office 365
12 2 (5.26%) Exchange Server 2010
12 2 (5.26%) Mitel
12 2 (5.26%) NEC
12 2 (5.26%) Toshiba
12 2 (5.26%) Nortel
12 2 (5.26%) Citrix
12 2 (5.26%) Avaya

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.26%) Exchange Server 2010
1 2 (5.26%) MS Exchange
2 1 (2.63%) Exchange Server 2013
Applications
1 26 (68.42%) MS Office
2 4 (10.53%) MS Excel
Cloud Services
1 2 (5.26%) Office 365
Communications & Networking
1 2 (5.26%) ISDN
1 2 (5.26%) PBX
1 2 (5.26%) PSTN
1 2 (5.26%) Remote Desktop
2 1 (2.63%) LAN
2 1 (2.63%) VoIP
2 1 (2.63%) WAN
General
1 6 (15.79%) Telecoms
2 1 (2.63%) Advertising
2 1 (2.63%) Automotive
2 1 (2.63%) Finance
Libraries, Frameworks & Software Standards
1 1 (2.63%) OLE
Miscellaneous
1 4 (10.53%) iPad
2 3 (7.89%) Analytical Skills
3 1 (2.63%) Blackberry
3 1 (2.63%) N-Tier
3 1 (2.63%) Virtual Team
Operating Systems
1 34 (89.47%) Windows
2 23 (60.53%) Windows Server
3 5 (13.16%) Windows 7
4 3 (7.89%) Windows Server 2008
5 2 (5.26%) Windows 10
5 2 (5.26%) Windows Server 2012
6 1 (2.63%) Windows 8
6 1 (2.63%) Windows Server 2003
Processes & Methodologies
1 22 (57.89%) ITIL
2 4 (10.53%) Workflow
3 3 (7.89%) Incident Management
4 1 (2.63%) Root Cause Analysis
4 1 (2.63%) Service Management
4 1 (2.63%) Time Management
Programming Languages
1 1 (2.63%) SQL
Qualifications
1 3 (7.89%) ITIL Certification
Quality Assurance & Compliance
1 26 (68.42%) SLA
System Software
1 31 (81.58%) Active Directory
2 1 (2.63%) Hyper-V
2 1 (2.63%) Virtual Machines
Systems Management
1 7 (18.42%) SCCM
Vendors
1 25 (65.79%) Microsoft
2 22 (57.89%) Bomgar
3 6 (15.79%) Remedy
4 2 (5.26%) Avaya
4 2 (5.26%) Citrix
4 2 (5.26%) Ericsson
4 2 (5.26%) Mitel
4 2 (5.26%) NEC
4 2 (5.26%) Nortel
4 2 (5.26%) Panasonic
4 2 (5.26%) Samsung
4 2 (5.26%) Siemens
4 2 (5.26%) Toshiba
5 1 (2.63%) VMware
Northampton, Northamptonshire
Senitor Associates
Salary: £19000 per annum
Posted: 15 hours ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 6 days ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £18,000 to £19,500 per annum Benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Itecco
Salary: £25000 per annum + 25 Days Holiday, Pension, Healthcare
Posted: 2 days ago