The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
First Line Support
Rank 154 166 156
Rank change year-on-year
+12 -10
Permanent jobs requiring a 1st Line Support 26 18 17
As % of all permanent IT jobs located in the East Midlands 0.70% 0.47% 0.53%
As % of the Job Titles category 0.73% 0.49% 0.56%
Number of salaries quoted 23 17 16
Average salary £19,000 £19,500 £19,500
Average salary % change year-on-year
-2.56% -
90% offered a salary of more than £17,000 £17,000 £17,000
10% offered a salary of more than £21,500 £22,900 £22,500
UK excluding London average salary £20,000 £20,250 £19,500
% change year-on-year
-1.23% +3.84%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3570 3688 3061
As % of all permanent IT jobs located in the East Midlands 96.15% 96.62% 95.69%
Number of salaries quoted 2961 3091 2618
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +6 18 £18,750 -12.79% 3
Leicestershire +19 3 £20,000 +5.26%
Derbyshire -9 3 £18,250 -
Nottinghamshire -5 1 £28,000 +21.73%
Lincolnshire -6 1 £18,000 -7.69% 1
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 June 2015, IT jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 41 (65.08%) Windows
2 33 (52.38%) Microsoft
3 26 (41.27%) Active Directory
4 23 (36.51%) MS Office
5 16 (25.40%) MS Excel
6 15 (23.81%) ITIL
6 15 (23.81%) Windows XP
7 13 (20.63%) Windows 7
8 11 (17.46%) SCCM
9 10 (15.87%) Windows Server 2008
10 9 (14.29%) SLA
10 9 (14.29%) Microsoft Certification
11 8 (12.70%) Remedy
11 8 (12.70%) ITIL Certification
11 8 (12.70%) UNIX
11 8 (12.70%) SQL
11 8 (12.70%) SQL Server
12 7 (11.11%) SAP
12 7 (11.11%) MCP
12 7 (11.11%) MS Exchange
12 7 (11.11%) AIX
12 7 (11.11%) MCSA
12 7 (11.11%) Tivoli
12 7 (11.11%) Service Delivery
12 7 (11.11%) Exchange Server 2010
12 7 (11.11%) Windows 8
12 7 (11.11%) Data Centre
12 7 (11.11%) Data Centre Operations
13 6 (9.52%) User Acceptance Testing
13 6 (9.52%) Microsoft Azure

1st Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 June 2015, IT jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (11.11%) MS Exchange
1 7 (11.11%) Exchange Server 2010
2 6 (9.52%) SharePoint
3 2 (3.17%) IIS
4 1 (1.59%) IBM Notes
Applications
1 23 (36.51%) MS Office
2 16 (25.40%) MS Excel
3 3 (4.76%) MS PowerPoint
3 3 (4.76%) Spreadsheet
Cloud Services
1 6 (9.52%) Microsoft Azure
Communications & Networking
1 6 (9.52%) LAN
2 5 (7.94%) WAN
3 4 (6.35%) TCP/IP
3 4 (6.35%) Internet
3 4 (6.35%) Firewall
4 1 (1.59%) IP Telephony
4 1 (1.59%) WLAN
Database & Business Intelligence
1 8 (12.70%) SQL Server
General
1 3 (4.76%) Welsh Language
2 2 (3.17%) Finance
3 1 (1.59%) Manufacturing
3 1 (1.59%) Games
3 1 (1.59%) Banking
3 1 (1.59%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.17%) Web Services
Miscellaneous
1 7 (11.11%) Data Centre
2 3 (4.76%) Analytical Skills
3 2 (3.17%) EPoS
3 2 (3.17%) CCTV
3 2 (3.17%) Mathematics
4 1 (1.59%) Management Information System
Operating Systems
1 41 (65.08%) Windows
2 15 (23.81%) Windows XP
3 13 (20.63%) Windows 7
4 10 (15.87%) Windows Server 2008
5 8 (12.70%) UNIX
6 7 (11.11%) Windows 8
6 7 (11.11%) AIX
7 3 (4.76%) Windows Server 2003
8 1 (1.59%) Windows 2000
8 1 (1.59%) Windows Server 2012
Processes & Methodologies
1 15 (23.81%) ITIL
2 7 (11.11%) Service Delivery
2 7 (11.11%) Data Centre Operations
3 6 (9.52%) Software Testing
3 6 (9.52%) User Acceptance Testing
4 2 (3.17%) Project Management
4 2 (3.17%) Workflow
5 1 (1.59%) Benchmarking
Programming Languages
1 8 (12.70%) SQL
2 3 (4.76%) C
Qualifications
1 9 (14.29%) Microsoft Certification
2 8 (12.70%) ITIL Certification
3 7 (11.11%) MCP
3 7 (11.11%) MCSA
4 3 (4.76%) A+ Certification
4 3 (4.76%) Degree
Quality Assurance & Compliance
1 9 (14.29%) SLA
System Software
1 26 (41.27%) Active Directory
2 3 (4.76%) XenApp
Systems Management
1 11 (17.46%) SCCM
2 7 (11.11%) Tivoli
3 2 (3.17%) AirWatch
Vendors
1 33 (52.38%) Microsoft
2 8 (12.70%) Remedy
3 7 (11.11%) SAP
4 5 (7.94%) Citrix
5 3 (4.76%) Bomgar
6 2 (3.17%) Salesforce.com
7 1 (1.59%) Google
7 1 (1.59%) Lotus
7 1 (1.59%) Cisco
7 1 (1.59%) IBM
Northampton, Northamptonshire
EXCELerate
Salary: circa £35k plus Health Care and Pension
Posted: 15 hours ago
Northampton, Northamptonshire
Erin Associates
Salary: £18000 - £22000 per annum + Benefits
Posted: 6 days ago