The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 152 162 177
Rank change year-on-year
+10 +15
Permanent jobs requiring a 1st Line Support 23 26 18
As % of all permanent IT jobs located in the East Midlands 0.72% 0.73% 0.48%
As % of the Job Titles category 0.74% 0.75% 0.49%
Number of salaries quoted 19 23 17
Median salary £20,000 £19,000 £20,000
Median salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £15,850 £16,650 £17,800
10% offered a salary of more than £23,000 £24,400 £21,500
UK excluding London median salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3088 3446 3668
As % of all permanent IT jobs located in the East Midlands 97.23% 97.18% 98.07%
Number of salaries quoted 2510 2840 3088
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,500 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £53,458
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +9 10 £20,250 -27.67%
Leicestershire +8 4 £14,500 -26.11%
Lincolnshire 0 4 £18,000 +12.50% 1
Northamptonshire +4 3 £18,250 -5.19% 1
Derbyshire -4 2 £18,250 +10.60% 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 24 (68.57%) Windows
2 21 (60.00%) Active Directory
3 19 (54.29%) ITIL
4 13 (37.14%) MS Office
5 10 (28.57%) Microsoft
6 9 (25.71%) Windows Server
6 9 (25.71%) Windows 7
7 7 (20.00%) Windows Server 2008
7 7 (20.00%) Windows Server 2012
8 6 (17.14%) SLA
9 5 (14.29%) ITIL Certification
10 4 (11.43%) Windows XP
10 4 (11.43%) MS Exchange
10 4 (11.43%) SQL
10 4 (11.43%) Telecoms
11 3 (8.57%) SCCM
11 3 (8.57%) French Language
11 3 (8.57%) Business Intelligence
12 2 (5.71%) Nortel
12 2 (5.71%) Citrix
12 2 (5.71%) PBX
12 2 (5.71%) PSTN
12 2 (5.71%) VoIP
12 2 (5.71%) MS Excel
12 2 (5.71%) Avaya
12 2 (5.71%) Ericsson
12 2 (5.71%) Siemens
12 2 (5.71%) Windows Server 2003
12 2 (5.71%) Internet
12 2 (5.71%) Remedy

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.43%) MS Exchange
2 1 (2.86%) Exchange Server 2013
Applications
1 13 (37.14%) MS Office
2 2 (5.71%) MS Excel
3 1 (2.86%) MS PowerPoint
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 2 (5.71%) Internet
1 2 (5.71%) IP Telephony
1 2 (5.71%) PABX
1 2 (5.71%) PBX
1 2 (5.71%) PSTN
1 2 (5.71%) VoIP
2 1 (2.86%) LAN
2 1 (2.86%) Wireless
General
1 4 (11.43%) Telecoms
2 3 (8.57%) French Language
3 1 (2.86%) Welsh Language
Miscellaneous
1 1 (2.86%) Analytical Skills
1 1 (2.86%) User Experience
Operating Systems
1 24 (68.57%) Windows
2 9 (25.71%) Windows 7
2 9 (25.71%) Windows Server
3 7 (20.00%) Windows Server 2008
3 7 (20.00%) Windows Server 2012
4 4 (11.43%) Windows XP
5 2 (5.71%) Windows Server 2003
6 1 (2.86%) Windows 8
6 1 (2.86%) Windows Vista
Processes & Methodologies
1 19 (54.29%) ITIL
2 3 (8.57%) Business Intelligence
3 2 (5.71%) ITIL V2
3 2 (5.71%) Service Management
3 2 (5.71%) Workflow
4 1 (2.86%) Agile Software Development
4 1 (2.86%) CRM
4 1 (2.86%) ERP
4 1 (2.86%) Line Management
4 1 (2.86%) Project Management
Programming Languages
1 4 (11.43%) SQL
Qualifications
1 5 (14.29%) ITIL Certification
2 1 (2.86%) Degree
2 1 (2.86%) SC Cleared
2 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 6 (17.14%) SLA
System Software
1 21 (60.00%) Active Directory
2 1 (2.86%) XenApp
Systems Management
1 3 (8.57%) SCCM
Vendors
1 10 (28.57%) Microsoft
2 2 (5.71%) Avaya
2 2 (5.71%) Bomgar
2 2 (5.71%) Citrix
2 2 (5.71%) Ericsson
2 2 (5.71%) LANDesk
2 2 (5.71%) Mitel
2 2 (5.71%) NEC
2 2 (5.71%) Nortel
2 2 (5.71%) Panasonic
2 2 (5.71%) Remedy
2 2 (5.71%) Siemens
2 2 (5.71%) Toshiba
3 1 (2.86%) SAP
3 1 (2.86%) VMware
Northamptonshire
Lorien Resourcing
Salary: £23000 - £25000 per annum + +Benefits
Posted: 13 hours ago
Lincoln, Lincolnshire
Evolution Recruitment Solutions
Salary: 16,000 - 18,000
Posted: 2 days ago
Derbyshire
Hays Specialist Recruitment Ltd
Salary: £18000.00 - £20000.00 per annum
Posted: 18 days ago