The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 3 May 2016 with a comparison to same period over 2 years.

3 months to
3 May 2016
Same period 2015 Same period 2014
First Line Support
Rank 150 153 175
Rank change year-on-year
+3 +22
Permanent jobs requiring a 1st Line Support 23 31 18
As % of all permanent IT jobs located in the East Midlands 0.73% 0.85% 0.46%
As % of the Job Titles category 0.75% 0.87% 0.48%
Number of salaries quoted 20 29 16
Median salary £20,000 £20,000 £19,250
Median salary % change year-on-year
- +3.89%
90% offered a salary of more than £16,000 £16,900 £17,500
10% offered a salary of more than £22,500 £23,400 £21,500
UK excluding London median salary £20,500 £20,000 £20,000
% change year-on-year
+2.50% -
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3077 3548 3782
As % of all permanent IT jobs located in the East Midlands 97.01% 97.10% 97.45%
Number of salaries quoted 2503 2915 3116
Median salary £40,000 £40,000 £38,000
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £24,500 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +9 9 £20,500 -26.78%
Leicestershire +11 6 £16,000 -16.33%
Derbyshire +8 3 £17,500 +6.06% 1
Northamptonshire -3 3 £20,000 -11.11% 1
Lincolnshire 0 2 £16,000 -20.00% 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 3 May 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 22 (62.86%) Windows
2 20 (57.14%) ITIL
3 19 (54.29%) Active Directory
4 12 (34.29%) Microsoft
5 11 (31.43%) MS Office
6 9 (25.71%) Windows Server
6 9 (25.71%) Windows 7
7 8 (22.86%) Windows Server 2012
8 7 (20.00%) Windows Server 2008
8 7 (20.00%) SLA
8 7 (20.00%) ITIL Certification
9 5 (14.29%) SQL
9 5 (14.29%) Windows XP
10 4 (11.43%) MS Exchange
10 4 (11.43%) Service Management
10 4 (11.43%) Telecoms
11 3 (8.57%) Analytical Skills
11 3 (8.57%) French Language
11 3 (8.57%) SCCM
11 3 (8.57%) MS Excel
11 3 (8.57%) Business Intelligence
11 3 (8.57%) SAP
11 3 (8.57%) Unix
11 3 (8.57%) Remedy
11 3 (8.57%) Windows Server 2003
11 3 (8.57%) Citrix
12 2 (5.71%) Tivoli
12 2 (5.71%) Avaya
12 2 (5.71%) Ericsson
12 2 (5.71%) Siemens

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.43%) MS Exchange
Applications
1 11 (31.43%) MS Office
2 3 (8.57%) MS Excel
3 1 (2.86%) MS PowerPoint
Cloud Services
1 2 (5.71%) Office 365
Communications & Networking
1 2 (5.71%) PABX
1 2 (5.71%) PBX
1 2 (5.71%) PSTN
2 1 (2.86%) DHCP
2 1 (2.86%) DNS
2 1 (2.86%) Firewall
2 1 (2.86%) Internet
General
1 4 (11.43%) Telecoms
2 3 (8.57%) French Language
3 1 (2.86%) Finance
3 1 (2.86%) Welsh Language
Miscellaneous
1 3 (8.57%) Analytical Skills
2 2 (5.71%) Management Information System
3 1 (2.86%) User Experience
Operating Systems
1 22 (62.86%) Windows
2 9 (25.71%) Windows 7
2 9 (25.71%) Windows Server
3 8 (22.86%) Windows Server 2012
4 7 (20.00%) Windows Server 2008
5 5 (14.29%) Windows XP
6 3 (8.57%) Unix
6 3 (8.57%) Windows Server 2003
7 2 (5.71%) AIX
7 2 (5.71%) Windows 8
8 1 (2.86%) Mac OS X
8 1 (2.86%) Windows 2000
Processes & Methodologies
1 20 (57.14%) ITIL
2 4 (11.43%) Service Management
3 3 (8.57%) Business Intelligence
4 2 (5.71%) ERP
4 2 (5.71%) ITIL V2
4 2 (5.71%) ITSM
4 2 (5.71%) Service Delivery
4 2 (5.71%) Workflow
5 1 (2.86%) Agile Software Development
5 1 (2.86%) CRM
5 1 (2.86%) Project Management
Programming Languages
1 5 (14.29%) SQL
2 2 (5.71%) C
Qualifications
1 7 (20.00%) ITIL Certification
2 2 (5.71%) ITIL Foundation Certificate
2 2 (5.71%) SC Cleared
2 2 (5.71%) Security Cleared
3 1 (2.86%) Degree
Quality Assurance & Compliance
1 7 (20.00%) SLA
System Software
1 19 (54.29%) Active Directory
2 1 (2.86%) Hyper-V
2 1 (2.86%) XenApp
Systems Management
1 3 (8.57%) SCCM
2 2 (5.71%) Tivoli
Vendors
1 12 (34.29%) Microsoft
2 3 (8.57%) Citrix
2 3 (8.57%) Remedy
2 3 (8.57%) SAP
3 2 (5.71%) Avaya
3 2 (5.71%) Bomgar
3 2 (5.71%) Ericsson
3 2 (5.71%) LANDesk
3 2 (5.71%) Mitel
3 2 (5.71%) NEC
3 2 (5.71%) Nortel
3 2 (5.71%) Panasonic
3 2 (5.71%) Siemens
3 2 (5.71%) Toshiba
4 1 (2.86%) VMware
Daventry, Northamptonshire
Stafford-Sharp Associates
Salary: £20000 - £24000 per annum
Posted: 5 days ago