The statistics below represent IT jobs advertised across the East Midlands region that had 1st Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
First Line Support
Rank 153 154 168
Rank change year-on-year
+1 +14
Permanent jobs requiring a 1st Line Support 22 38 17
As % of all permanent IT jobs located in the East Midlands 0.69% 1.00% 0.46%
As % of the Job Titles category 0.71% 1.03% 0.48%
Number of salaries quoted 20 32 15
Median salary £21,500 £19,750 £18,500
Median salary % change year-on-year
+8.86% +6.75%
90% offered a salary of more than £17,500 £16,500 £15,800
10% offered a salary of more than £30,000 £23,750 £20,300
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year
+2.43% +2.50%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3111 3706 3570
As % of all permanent IT jobs located in the East Midlands 97.62% 97.81% 97.49%
Number of salaries quoted 2427 3003 2998
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £57,500 £52,500 £52,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

1st Line Support
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the East Midlands region.

1st Line Support Salary Trend in the East Midlands

1st Line Support
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing 1st Line Support across the East Midlands region over the 3 months to 29 September 2016.

1st Line Support Salary Histogram in the East Midlands

1st Line Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +14 13 £23,000 +17.94%
Lincolnshire -11 7 £18,000 -2.70% 2
Derbyshire +23 2 £19,000 +11.76%
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 September 2016, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring 1st Line Support in the job title.

1 34 (65.38%) Active Directory
2 33 (63.46%) Windows
3 23 (44.23%) MS Office
4 18 (34.62%) ITIL
5 16 (30.77%) Microsoft
6 14 (26.92%) Windows 7
7 11 (21.15%) MS Excel
8 9 (17.31%) LAN
9 6 (11.54%) Windows Server
9 6 (11.54%) WAN
9 6 (11.54%) MS Exchange
9 6 (11.54%) SLA
10 5 (9.62%) Finance
10 5 (9.62%) Windows Server 2008
10 5 (9.62%) Exchange Server 2013
10 5 (9.62%) Virtual Team
11 4 (7.69%) Windows 10
11 4 (7.69%) Security Cleared
11 4 (7.69%) SCCM
11 4 (7.69%) SC Cleared
11 4 (7.69%) Incident Management
11 4 (7.69%) VoIP
11 4 (7.69%) Firewall
11 4 (7.69%) Lotus
11 4 (7.69%) IBM Notes
12 3 (5.77%) Internet
12 3 (5.77%) Cisco
12 3 (5.77%) CCNA
12 3 (5.77%) Cisco Certification
12 3 (5.77%) Microsoft Certification

1st Line Support Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (11.54%) MS Exchange
2 5 (9.62%) Exchange Server 2013
3 4 (7.69%) IBM Notes
4 2 (3.85%) Exchange Server 2010
4 2 (3.85%) SharePoint
Applications
1 23 (44.23%) MS Office
2 11 (21.15%) MS Excel
3 1 (1.92%) MS Visio
Communications & Networking
1 9 (17.31%) LAN
2 6 (11.54%) WAN
3 4 (7.69%) Firewall
3 4 (7.69%) VoIP
4 3 (5.77%) Internet
4 3 (5.77%) IP Telephony
4 3 (5.77%) Wireless
5 2 (3.85%) Remote Desktop
6 1 (1.92%) ISDN
6 1 (1.92%) PBX
6 1 (1.92%) PSTN
General
1 5 (9.62%) Finance
2 3 (5.77%) Telecoms
3 2 (3.85%) Automotive
4 1 (1.92%) French Language
4 1 (1.92%) Welsh Language
Libraries, Frameworks & Software Standards
1 1 (1.92%) OLE
Miscellaneous
1 5 (9.62%) Virtual Team
2 3 (5.77%) Data Centre
3 1 (1.92%) Analytical Skills
3 1 (1.92%) Management Information System
3 1 (1.92%) Video Conferencing
Operating Systems
1 33 (63.46%) Windows
2 14 (26.92%) Windows 7
3 6 (11.54%) Windows Server
4 5 (9.62%) Windows Server 2008
5 4 (7.69%) Windows 10
6 3 (5.77%) Windows Server 2012
6 3 (5.77%) Windows Vista
7 2 (3.85%) Windows 8
8 1 (1.92%) Solaris
8 1 (1.92%) Windows XP
Processes & Methodologies
1 18 (34.62%) ITIL
2 4 (7.69%) Incident Management
3 3 (5.77%) High Availability
3 3 (5.77%) Line Management
3 3 (5.77%) Ticket Management
4 2 (3.85%) Continuous Improvement
4 2 (3.85%) Service Management
4 2 (3.85%) Workflow
5 1 (1.92%) Business Intelligence
5 1 (1.92%) ITIL V2
Programming Languages
1 1 (1.92%) SQL
Qualifications
1 4 (7.69%) SC Cleared
1 4 (7.69%) Security Cleared
2 3 (5.77%) CCNA
2 3 (5.77%) Cisco Certification
2 3 (5.77%) ITIL Certification
2 3 (5.77%) MCITP
2 3 (5.77%) Microsoft Certification
3 1 (1.92%) DV Cleared
Quality Assurance & Compliance
1 6 (11.54%) SLA
System Software
1 34 (65.38%) Active Directory
2 3 (5.77%) Virtual Desktop
2 3 (5.77%) VMware Infrastructure
Systems Management
1 4 (7.69%) SCCM
2 3 (5.77%) FortiGate
3 1 (1.92%) WSUS
Vendors
1 16 (30.77%) Microsoft
2 4 (7.69%) Lotus
3 3 (5.77%) Cisco
3 3 (5.77%) SolarWinds
3 3 (5.77%) VMware
4 1 (1.92%) Avaya
4 1 (1.92%) Bomgar
4 1 (1.92%) Ericsson
4 1 (1.92%) LANDesk
4 1 (1.92%) Mitel
4 1 (1.92%) NEC
4 1 (1.92%) Nortel
4 1 (1.92%) Panasonic
4 1 (1.92%) Remedy
4 1 (1.92%) Samsung
4 1 (1.92%) Siemens
4 1 (1.92%) Toshiba
Barton-upon-Humber
Searchability
Salary: £16000 - £19000 per annum
Posted: 6 days ago
Lincolnshire
Searchability
Salary: £16000 - £19000 per annum
Posted: 5 days ago