The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 67 90 81
Rank change year-on-year
+23 -9
Permanent jobs requiring a 2nd Line Support 9 2 1
As % of all permanent IT jobs located in Leicestershire 1.27% 0.24% 0.14%
As % of the Job Titles category 1.31% 0.25% 0.15%
Number of salaries quoted 7 2 0
Average salary £24,000 £28,500 -
Average salary % change year-on-year
-15.78% -
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
688 815 680
As % of all permanent IT jobs located in Leicestershire 97.04% 96.45% 97.84%
Number of salaries quoted 546 701 624
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £25,000 £25,500
10% offered a salary of more than £51,646 £45,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leicestershire

2nd Line Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Salary Trend in Leicestershire

2nd Line Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +32 3 £23,500 -12.96% 1
Coalville - 1 £28,000 -
Hinckley - 1 - -
2nd Line Support
East Midlands

2nd Line Support
Top 30 Related IT Skills in Leicestershire

For the 6 months to 26 January 2015, IT jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 11 (73.33%) Windows
2 6 (40.00%) Microsoft
3 5 (33.33%) Active Directory
4 3 (20.00%) TCP/IP
4 3 (20.00%) MS Exchange
4 3 (20.00%) UNIX
4 3 (20.00%) SQL
4 3 (20.00%) SQL Server
4 3 (20.00%) Firewall
4 3 (20.00%) Wireless
4 3 (20.00%) VMware
5 2 (13.33%) Windows 7
5 2 (13.33%) VMware Infrastructure
5 2 (13.33%) Cisco
5 2 (13.33%) Oracle
5 2 (13.33%) MS Office
5 2 (13.33%) MS Excel
6 1 (6.67%) Windows XP
6 1 (6.67%) VoIP
6 1 (6.67%) DHCP
6 1 (6.67%) DNS
6 1 (6.67%) SLA
6 1 (6.67%) Adobe
6 1 (6.67%) CCNA
6 1 (6.67%) Citrix
6 1 (6.67%) Cisco Certification
6 1 (6.67%) Microsoft Certification
6 1 (6.67%) SAN
6 1 (6.67%) Apple
6 1 (6.67%) Acrobat

2nd Line Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 26 January 2015, IT jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
2 1 (6.67%) Exchange Server 2010
2 1 (6.67%) Exchange Server 2013
2 1 (6.67%) IIS
Applications
1 2 (13.33%) MS Office
1 2 (13.33%) MS Excel
2 1 (6.67%) Acrobat
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 3 (20.00%) TCP/IP
1 3 (20.00%) Firewall
1 3 (20.00%) Wireless
2 1 (6.67%) DNS
2 1 (6.67%) SAN
2 1 (6.67%) VoIP
2 1 (6.67%) DHCP
Database & Business Intelligence
1 3 (20.00%) SQL Server
2 1 (6.67%) Crystal Reports
2 1 (6.67%) SQL Server 2008
2 1 (6.67%) SQL Server 2012
General
1 1 (6.67%) Finance
1 1 (6.67%) Retail
Libraries, Frameworks & Software Standards
1 1 (6.67%) .NET
1 1 (6.67%) ASP.NET
Miscellaneous
1 1 (6.67%) Blackberry
Operating Systems
1 11 (73.33%) Windows
2 3 (20.00%) UNIX
3 2 (13.33%) Windows 7
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2012
4 1 (6.67%) Linux
4 1 (6.67%) Windows XP
4 1 (6.67%) Windows Server 2003
4 1 (6.67%) Windows Server 2008
Processes & Methodologies
1 1 (6.67%) ITIL
1 1 (6.67%) Software Testing
Programming Languages
1 3 (20.00%) SQL
2 1 (6.67%) VBScript
2 1 (6.67%) VB
2 1 (6.67%) VB.NET
2 1 (6.67%) Python
2 1 (6.67%) C#
2 1 (6.67%) Java
Qualifications
1 1 (6.67%) MCSA
1 1 (6.67%) CCNA
1 1 (6.67%) Cisco Certification
1 1 (6.67%) Microsoft Certification
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 5 (33.33%) Active Directory
2 2 (13.33%) VMware Infrastructure
3 1 (6.67%) Hyper-V
3 1 (6.67%) XenApp
Systems Management
1 1 (6.67%) MAILsweeper
1 1 (6.67%) DameWare
Vendors
1 6 (40.00%) Microsoft
2 3 (20.00%) VMware
3 2 (13.33%) Oracle
3 2 (13.33%) Cisco
4 1 (6.67%) SonicWALL
4 1 (6.67%) Adobe
4 1 (6.67%) Citrix
4 1 (6.67%) Apple
4 1 (6.67%) CheckPoint
Leicester, Leicestershire
Robert Half
Salary: £22000 - £24000 per annum + Benefits
Posted: 5 days ago