The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 76 63 59
Rank change year-on-year
-13 -4
Permanent jobs requiring a 2nd Line Support 3 16 1
As % of all permanent IT jobs located in Leicestershire 0.441% 2.094% 0.187%
As % of the Job Titles category 0.457% 2.174% 0.201%
Number of salaries quoted 3 14 1
Average salary £26,500 £26,500 £18,000
Average salary % change year-on-year
- +47.22%
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
All Job Titles
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
657 736 498
As % of all permanent IT jobs located in Leicestershire 96.62% 96.34% 92.91%
Number of salaries quoted 587 649 441
Average salary £37,500 £32,500 £35,000
Average salary % change year-on-year
+15.38% -7.14%
90% offered a salary of more than £26,500 £24,000 £21,500
10% offered a salary of more than £50,000 £47,500 £46,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
East Midlands

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Leicestershire 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leicestershire region.

Leicestershire 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Leicestershire region over the 3 months to 18 June 2013.

Leicestershire 2nd Line Support Salary Histogram

2nd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leicester -7 3 £26,500 +12.76%
2nd Line Support
East Midlands

2nd Line Support
Top 27 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (100.00%) MS Excel
1 7 (100.00%) Microsoft
2 6 (85.71%) Windows
3 4 (57.14%) SQL Server
3 4 (57.14%) MS Office
3 4 (57.14%) SQL
3 4 (57.14%) User Acceptance Testing
4 3 (42.86%) Windows Azure
4 3 (42.86%) Azure SQL Database
4 3 (42.86%) VB
4 3 (42.86%) .NET
4 3 (42.86%) C#
4 3 (42.86%) Active Directory
5 2 (28.57%) Blackberry
5 2 (28.57%) CRM
5 2 (28.57%) TCP/IP
5 2 (28.57%) SLA
5 2 (28.57%) ITIL
5 2 (28.57%) T-SQL
5 2 (28.57%) Data Transformation
5 2 (28.57%) WCF
5 2 (28.57%) Migration
5 2 (28.57%) WinForms
6 1 (14.29%) Software Testing
6 1 (14.29%) Manual Testing
6 1 (14.29%) MS Exchange
6 1 (14.29%) Finance

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (42.86%) .NET
2 2 (28.57%) WinForms
2 2 (28.57%) WCF
Application Platforms
1 3 (42.86%) Windows Azure
2 1 (14.29%) MS Exchange
Applications
1 7 (100.00%) MS Excel
2 4 (57.14%) MS Office
Communications & Networking
1 2 (28.57%) TCP/IP
Database & Business Intelligence
1 4 (57.14%) SQL Server
2 3 (42.86%) Azure SQL Database
General
1 1 (14.29%) Finance
Miscellaneous
1 2 (28.57%) Blackberry
Operating Systems
1 6 (85.71%) Windows
Processes & Methodologies
1 4 (57.14%) User Acceptance Testing
2 2 (28.57%) Data Transformation
2 2 (28.57%) ITIL
2 2 (28.57%) CRM
2 2 (28.57%) Migration
3 1 (14.29%) Software Testing
3 1 (14.29%) Manual Testing
Programming Languages
1 4 (57.14%) SQL
2 3 (42.86%) C#
2 3 (42.86%) VB
3 2 (28.57%) T-SQL
Quality Assurance & Compliance
1 2 (28.57%) SLA
System Software
1 3 (42.86%) Active Directory
Vendors
1 7 (100.00%) Microsoft
Leicestershire
2nd Line Support - Leicestershire - £21,000 to £24,000 per annum. We are looking for a 2nd Line Support Analyst to join a Support team in an established...
Venn Group
Salary: £21000 - 24000 Per Annum
Posted: 14 June 2013