The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leicestershire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 89 74 69
Rank change year-on-year
-15 -5
Permanent jobs requiring a 2nd Line Support 2 5 3
As % of all permanent IT jobs located in Leicestershire 0.21% 0.69% 0.44%
As % of the Job Titles category 0.22% 0.71% 0.47%
Number of salaries quoted 1 5 3
Average salary £25,000 £25,000 £24,000
Average salary % change year-on-year
- +4.16%
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
923 700 641
As % of all permanent IT jobs located in Leicestershire 96.95% 97.09% 93.44%
Number of salaries quoted 792 606 567
Average salary £38,000 £35,000 £33,500
Average salary % change year-on-year
+8.57% +4.47%
90% offered a salary of more than £27,400 £25,000 £23,500
10% offered a salary of more than £50,000 £47,500 £46,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
East Midlands

2nd Line Support
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Leicestershire

2nd Line Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Salary Trend in Leicestershire

2nd Line Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Leicester -12 1 £25,000 -2.91%
2nd Line Support
East Midlands

2nd Line Support
Top 28 Related IT Skills in Leicestershire

For the 6 months to 18 April 2014, IT jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 2 (50.00%) Cisco Certification
1 2 (50.00%) Windows
1 2 (50.00%) Cisco
1 2 (50.00%) CCNA
2 1 (25.00%) Active Directory
2 1 (25.00%) CCIE
2 1 (25.00%) CCSP
2 1 (25.00%) CCNP
2 1 (25.00%) CCIP
2 1 (25.00%) MCSA
2 1 (25.00%) CRM
2 1 (25.00%) SQL
2 1 (25.00%) SQL Server
2 1 (25.00%) MS Office
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) Symantec
2 1 (25.00%) MPLS
2 1 (25.00%) Service Delivery
2 1 (25.00%) Security Management
2 1 (25.00%) Handset
2 1 (25.00%) Content Management
2 1 (25.00%) Google
2 1 (25.00%) Google Analytics
2 1 (25.00%) Drupal
2 1 (25.00%) Unified Communications
2 1 (25.00%) Analytics
2 1 (25.00%) Software Distribution
2 1 (25.00%) Infrastructure Management

2nd Line Support
Top Related IT Skills in Leicestershire by Category

For the 6 months to 18 April 2014, IT jobs across the Leicestershire region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) Drupal
Applications
1 1 (25.00%) MS Office
Business Applications
1 1 (25.00%) Google Analytics
Communications & Networking
1 1 (25.00%) MPLS
1 1 (25.00%) Unified Communications
Database & Business Intelligence
1 1 (25.00%) SQL Server
Miscellaneous
1 1 (25.00%) Handset
Operating Systems
1 2 (50.00%) Windows
Processes & Methodologies
1 1 (25.00%) CRM
1 1 (25.00%) Service Delivery
1 1 (25.00%) Security Management
1 1 (25.00%) Content Management
1 1 (25.00%) Analytics
1 1 (25.00%) Software Distribution
1 1 (25.00%) Infrastructure Management
Programming Languages
1 1 (25.00%) SQL
Qualifications
1 2 (50.00%) Cisco Certification
1 2 (50.00%) CCNA
2 1 (25.00%) CCIE
2 1 (25.00%) CCSP
2 1 (25.00%) CCNP
2 1 (25.00%) CCIP
2 1 (25.00%) MCSA
2 1 (25.00%) Microsoft Certification
System Software
1 1 (25.00%) Active Directory
Vendors
1 2 (50.00%) Cisco
2 1 (25.00%) Symantec
2 1 (25.00%) Google