The statistics below represent IT jobs advertised across the Leicestershire region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 70 74 79
Rank change year-on-year
+4 +5
Permanent jobs requiring a 2nd Line Support 12 4 8
As % of all permanent IT jobs located in Leicestershire 1.52% 0.59% 0.91%
As % of the Job Titles category 1.55% 0.60% 0.92%
Number of salaries quoted 10 3 8
Median salary £23,250 £32,000 £23,500
Median salary % change year-on-year
-27.34% +36.17%
90% offered a salary of more than £19,900 £22,000 £23,000
10% offered a salary of more than £27,200 £32,000 £40,000
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
2nd Line Support
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
774 665 871
As % of all permanent IT jobs located in Leicestershire 98.35% 97.94% 98.86%
Number of salaries quoted 648 518 751
Median salary £42,500 £35,000 £38,500
Median salary % change year-on-year
+21.42% -9.09%
90% offered a salary of more than £25,000 £24,600 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Leicestershire

The demand trend of job ads across the Leicestershire region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Leicestershire

2nd Line Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Leicestershire region.

2nd Line Support Salary Trend in Leicestershire

2nd Line Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester - 8 £24,600 -
Loughborough - 1 £19,000 -
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 30 Related IT Skills in Leicestershire

For the 6 months to 26 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region featuring 2nd Line Support in the job title.

1 11 (57.89%) Windows
2 9 (47.37%) Microsoft
3 8 (42.11%) Active Directory
3 8 (42.11%) MS Office
4 6 (31.58%) SQL Server
4 6 (31.58%) SQL
5 5 (26.32%) IIS
5 5 (26.32%) VMware
5 5 (26.32%) Windows 8
5 5 (26.32%) Windows 10
6 4 (21.05%) Problem Management
6 4 (21.05%) Windows 7
6 4 (21.05%) VBScript
6 4 (21.05%) SharePoint
6 4 (21.05%) Citrix
6 4 (21.05%) Microsoft Certification
7 3 (15.79%) Lotus
7 3 (15.79%) Blackberry
7 3 (15.79%) Blackberry Enterprise Server
7 3 (15.79%) SLA
7 3 (15.79%) HP
7 3 (15.79%) VPN
7 3 (15.79%) Windows XP
7 3 (15.79%) MS Exchange
7 3 (15.79%) IBM Notes
7 3 (15.79%) MS Excel
7 3 (15.79%) Apple iOS
7 3 (15.79%) XenDesktop
7 3 (15.79%) Exchange Server 2010
7 3 (15.79%) Continuous Improvement

2nd Line Support Skill Set
Top Related IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (26.32%) IIS
2 4 (21.05%) SharePoint
3 3 (15.79%) Blackberry Enterprise Server
3 3 (15.79%) Exchange Server 2003
3 3 (15.79%) Exchange Server 2010
3 3 (15.79%) IBM Notes
3 3 (15.79%) MS Exchange
3 3 (15.79%) SharePoint 2013
Applications
1 8 (42.11%) MS Office
2 3 (15.79%) MS Excel
Cloud Services
1 2 (10.53%) Office 365
Communications & Networking
1 3 (15.79%) VPN
2 2 (10.53%) Cisco IOS
2 2 (10.53%) SNMP
2 2 (10.53%) Unified Communications
3 1 (5.26%) DHCP
3 1 (5.26%) DNS
3 1 (5.26%) Ethernet
3 1 (5.26%) LAN
3 1 (5.26%) TCP/IP
Database & Business Intelligence
1 6 (31.58%) SQL Server
2 1 (5.26%) SQL Server 2008
2 1 (5.26%) SQL Server 2012
General
1 3 (15.79%) Banking
1 3 (15.79%) International Banking
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
1 1 (5.26%) ASP.NET
Miscellaneous
1 3 (15.79%) Blackberry
2 2 (10.53%) Management Information System
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Driving Licence
3 1 (5.26%) iPhone
Operating Systems
1 11 (57.89%) Windows
2 5 (26.32%) Windows 10
2 5 (26.32%) Windows 8
3 4 (21.05%) Windows 7
4 3 (15.79%) Apple iOS
4 3 (15.79%) Windows XP
5 2 (10.53%) Windows Server
Processes & Methodologies
1 4 (21.05%) Problem Management
2 3 (15.79%) Continuous Improvement
2 3 (15.79%) Migration
3 2 (10.53%) Service Management
4 1 (5.26%) Business Continuity
4 1 (5.26%) Change Management
4 1 (5.26%) Data Analysis
4 1 (5.26%) ETL
4 1 (5.26%) ITIL
4 1 (5.26%) Manual Testing
Programming Languages
1 6 (31.58%) SQL
2 4 (21.05%) VBScript
3 3 (15.79%) PowerShell
4 1 (5.26%) C#
4 1 (5.26%) VB
4 1 (5.26%) VB.NET
Qualifications
1 4 (21.05%) Microsoft Certification
2 1 (5.26%) MCSA
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 2 (10.53%) PCI DSS
System Software
1 8 (42.11%) Active Directory
2 3 (15.79%) XenDesktop
Systems Management
1 1 (5.26%) SCCM
Vendors
1 9 (47.37%) Microsoft
2 5 (26.32%) VMware
3 4 (21.05%) Citrix
4 3 (15.79%) Google
4 3 (15.79%) HP
4 3 (15.79%) Lotus
5 2 (10.53%) Cisco
6 1 (5.26%) Dell
6 1 (5.26%) Oracle
6 1 (5.26%) Samsung