The statistics below represent IT jobs advertised across the Leicestershire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 August 2016 with a comparison to same period over 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 67 64 82
Rank change year-on-year
-3 +18
Permanent jobs requiring a Service Desk Analyst 15 14 9
As % of all permanent IT jobs located in Leicestershire 1.91% 2.11% 1.04%
As % of the Job Titles category 1.94% 2.16% 1.05%
Number of salaries quoted 6 5 9
Median salary £19,550 £24,265 £19,000
Median salary % change year-on-year
-19.43% +27.71%
90% offered a salary of more than £19,000 £21,706 £18,500
10% offered a salary of more than £27,000 £24,840 £20,000
UK excluding London median salary £22,125 £22,000 £21,500
% change year-on-year
+0.56% +2.32%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
774 649 857
As % of all permanent IT jobs located in Leicestershire 98.35% 97.89% 98.62%
Number of salaries quoted 649 503 742
Median salary £42,500 £35,000 £39,000
Median salary % change year-on-year
+21.42% -10.25%
90% offered a salary of more than £25,000 £24,500 £23,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Leicestershire

The demand trend of job ads across the Leicestershire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leicestershire

Service Desk Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leicestershire region.

Service Desk Analyst Salary Trend in Leicestershire

Service Desk Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Leicestershire region over the 3 months to 29 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +4 15 £19,550 -19.98%
Kegworth 0 9 - -
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leicestershire

For the 6 months to 29 August 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region featuring Service Desk Analyst in the job title.

1 29 (82.86%) Windows
2 27 (77.14%) Active Directory
3 25 (71.43%) MS Excel
3 25 (71.43%) MS Office
4 24 (68.57%) Degree
5 23 (65.71%) Microsoft
6 22 (62.86%) SLA
6 22 (62.86%) International Banking
6 22 (62.86%) Banking
7 7 (20.00%) ITIL
8 5 (14.29%) Windows 7
9 3 (8.57%) Skype for Business
9 3 (8.57%) Windows 8
9 3 (8.57%) Analytical Skills
9 3 (8.57%) IP Telephony
9 3 (8.57%) SolarWinds
9 3 (8.57%) Cisco
9 3 (8.57%) SharePoint
9 3 (8.57%) MS Exchange
9 3 (8.57%) Exchange Server 2013
10 2 (5.71%) Service Management
10 2 (5.71%) Mathematics
10 2 (5.71%) Computer Science
10 2 (5.71%) Driving Licence
11 1 (2.86%) Remote Desktop
11 1 (2.86%) Analytics
11 1 (2.86%) Data Analytics
11 1 (2.86%) Incident Management
11 1 (2.86%) Statistics
11 1 (2.86%) Finance

Service Desk Analyst Skill Set
Top Related IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) Exchange Server 2013
1 3 (8.57%) MS Exchange
1 3 (8.57%) SharePoint
1 3 (8.57%) Skype for Business
Applications
1 25 (71.43%) MS Excel
1 25 (71.43%) MS Office
Communications & Networking
1 3 (8.57%) IP Telephony
2 1 (2.86%) Remote Desktop
General
1 22 (62.86%) Banking
1 22 (62.86%) International Banking
2 1 (2.86%) Finance
2 1 (2.86%) Publishing
Miscellaneous
1 3 (8.57%) Analytical Skills
2 2 (5.71%) Computer Science
2 2 (5.71%) Driving Licence
2 2 (5.71%) Mathematics
3 1 (2.86%) Statistics
3 1 (2.86%) User Experience
3 1 (2.86%) VLE
Operating Systems
1 29 (82.86%) Windows
2 5 (14.29%) Windows 7
3 3 (8.57%) Windows 8
Processes & Methodologies
1 7 (20.00%) ITIL
2 2 (5.71%) Service Management
3 1 (2.86%) Agile Software Development
3 1 (2.86%) Analytics
3 1 (2.86%) Data Analytics
3 1 (2.86%) Incident Management
Qualifications
1 24 (68.57%) Degree
Quality Assurance & Compliance
1 22 (62.86%) SLA
System Software
1 27 (77.14%) Active Directory
Vendors
1 23 (65.71%) Microsoft
2 3 (8.57%) Cisco
2 3 (8.57%) SolarWinds
3 1 (2.86%) Remedy
3 1 (2.86%) SAP