The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 55 84 81
Rank change year-on-year
+29 -3
Permanent jobs requiring a Service Desk Analyst 23 9 2
As % of all permanent IT jobs located in Leicestershire 3.20% 0.95% 0.27%
As % of the Job Titles category 3.29% 0.98% 0.28%
Number of salaries quoted 15 4 2
Average salary £23,383 £18,750 £20,500
Average salary % change year-on-year
+24.70% -8.53%
UK excluding London average salary £21,750 £21,000 £21,250
% change year-on-year
+3.57% -1.17%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
700 923 722
As % of all permanent IT jobs located in Leicestershire 97.36% 96.95% 97.17%
Number of salaries quoted 595 794 625
Average salary £40,000 £38,500 £35,000
Average salary % change year-on-year
+3.89% +10.00%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £52,000 £46,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leicestershire

Service Desk Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leicestershire region.

Service Desk Analyst Salary Trend in Leicestershire

Service Desk Analyst
Salary Histogram in Leicestershire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leicestershire region over the 3 months to 17 April 2015.

Service Desk Analyst Salary Histogram in Leicestershire

Service Desk Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Leicestershire region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +27 12 £24,265 +33.87%
Kegworth - 7 - -
Hinckley +5 3 £19,000 -
Loughborough - 1 £25,000 -
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 17 April 2015, IT jobs across the Leicestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 22 (81.48%) Windows
2 14 (51.85%) Microsoft
3 13 (48.15%) Active Directory
3 13 (48.15%) SLA
4 12 (44.44%) Finance
5 11 (40.74%) MS Excel
6 9 (33.33%) MS Office
7 8 (29.63%) Banking
8 7 (25.93%) ITIL
9 6 (22.22%) Internet
10 5 (18.52%) MS Exchange
10 5 (18.52%) International Banking
10 5 (18.52%) Degree
11 4 (14.81%) NVQ Level 3
11 4 (14.81%) Incident Management
11 4 (14.81%) UNIX
11 4 (14.81%) Publishing
11 4 (14.81%) VLE
11 4 (14.81%) Wireless
12 3 (11.11%) Remedy
12 3 (11.11%) C
12 3 (11.11%) Spreadsheet
13 2 (7.41%) MS PowerPoint
13 2 (7.41%) SQL
13 2 (7.41%) TCP/IP
13 2 (7.41%) IBM
13 2 (7.41%) Mainframe
14 1 (3.70%) Service Delivery
14 1 (3.70%) DameWare
14 1 (3.70%) Benchmarking

Service Desk Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 17 April 2015, IT jobs across the Leicestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 1 (3.70%) IBM Notes
Applications
1 11 (40.74%) MS Excel
2 9 (33.33%) MS Office
3 3 (11.11%) Spreadsheet
4 2 (7.41%) MS PowerPoint
Communications & Networking
1 6 (22.22%) Internet
2 4 (14.81%) Wireless
3 2 (7.41%) TCP/IP
4 1 (3.70%) IP Telephony
4 1 (3.70%) LAN
4 1 (3.70%) WAN
General
1 12 (44.44%) Finance
2 8 (29.63%) Banking
3 5 (18.52%) International Banking
4 4 (14.81%) Publishing
Miscellaneous
1 4 (14.81%) VLE
2 2 (7.41%) Mainframe
3 1 (3.70%) PDA
Operating Systems
1 22 (81.48%) Windows
2 4 (14.81%) UNIX
3 1 (3.70%) Android
Processes & Methodologies
1 7 (25.93%) ITIL
2 4 (14.81%) Incident Management
3 1 (3.70%) Benchmarking
3 1 (3.70%) Service Delivery
Programming Languages
1 3 (11.11%) C
2 2 (7.41%) SQL
Qualifications
1 5 (18.52%) Degree
2 4 (14.81%) NVQ Level 3
Quality Assurance & Compliance
1 13 (48.15%) SLA
System Software
1 13 (48.15%) Active Directory
Systems Management
1 1 (3.70%) MAILsweeper
1 1 (3.70%) DameWare
Vendors
1 14 (51.85%) Microsoft
2 3 (11.11%) Remedy
3 2 (7.41%) IBM
4 1 (3.70%) Cisco
4 1 (3.70%) Lotus