The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leicestershire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 59 71 81
Rank change year-on-year
+12 +10
Permanent jobs requiring a Service Desk Analyst 13 9 4
As % of all permanent IT jobs located in Leicestershire 1.86% 1.04% 0.57%
As % of the Job Titles category 1.91% 1.07% 0.59%
Number of salaries quoted 4 9 3
Average salary £24,433 £19,000 £19,500
Average salary % change year-on-year
+28.59% -2.56%
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
East Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
680 840 674
As % of all permanent IT jobs located in Leicestershire 97.28% 97.45% 96.84%
Number of salaries quoted 529 728 611
Average salary £36,500 £39,000 £37,500
Average salary % change year-on-year
-6.41% +4.00%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £50,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Leicestershire

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leicestershire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leicestershire

Service Desk Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leicestershire region.

Service Desk Analyst Salary Trend in Leicestershire

Service Desk Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Leicestershire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Kegworth - 9 - -
Leicester -1 4 £24,433 +30.30% 1
Service Desk Analyst
East Midlands

Service Desk Analyst
Top 30 Related IT Skills in Leicestershire

For the 6 months to 2 September 2015, IT jobs across the Leicestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 31 (79.49%) SLA
2 30 (76.92%) Windows
3 29 (74.36%) MS Excel
4 26 (66.67%) MS Office
5 24 (61.54%) Microsoft
6 20 (51.28%) Banking
6 20 (51.28%) International Banking
6 20 (51.28%) Degree
7 11 (28.21%) ITIL
8 9 (23.08%) Active Directory
9 7 (17.95%) Finance
10 6 (15.38%) Spreadsheet
10 6 (15.38%) C
11 4 (10.26%) Remedy
12 3 (7.69%) LAN
12 3 (7.69%) WAN
13 2 (5.13%) UNIX
13 2 (5.13%) Windows XP
13 2 (5.13%) Mainframe
13 2 (5.13%) Service Delivery
13 2 (5.13%) Incident Management
13 2 (5.13%) AirWatch
13 2 (5.13%) Windows 7
14 1 (2.56%) Continuous Improvement
14 1 (2.56%) DameWare
14 1 (2.56%) IP Telephony
14 1 (2.56%) Service Management
14 1 (2.56%) MAILsweeper
14 1 (2.56%) Internet
14 1 (2.56%) Cisco

Service Desk Analyst
Top Related IT Skills in Leicestershire by Category

For the 6 months to 2 September 2015, IT jobs across the Leicestershire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.56%) MS Exchange
Applications
1 29 (74.36%) MS Excel
2 26 (66.67%) MS Office
3 6 (15.38%) Spreadsheet
Communications & Networking
1 3 (7.69%) LAN
1 3 (7.69%) WAN
2 1 (2.56%) TCP/IP
2 1 (2.56%) Internet
2 1 (2.56%) IP Telephony
General
1 20 (51.28%) Banking
1 20 (51.28%) International Banking
2 7 (17.95%) Finance
Miscellaneous
1 2 (5.13%) Mainframe
Operating Systems
1 30 (76.92%) Windows
2 2 (5.13%) Windows XP
2 2 (5.13%) Windows 7
2 2 (5.13%) UNIX
Processes & Methodologies
1 11 (28.21%) ITIL
2 2 (5.13%) Service Delivery
2 2 (5.13%) Incident Management
3 1 (2.56%) Continuous Improvement
3 1 (2.56%) Service Management
Programming Languages
1 6 (15.38%) C
Qualifications
1 20 (51.28%) Degree
Quality Assurance & Compliance
1 31 (79.49%) SLA
System Software
1 9 (23.08%) Active Directory
Systems Management
1 2 (5.13%) AirWatch
2 1 (2.56%) MAILsweeper
2 1 (2.56%) DameWare
Vendors
1 24 (61.54%) Microsoft
2 4 (10.26%) Remedy
3 1 (2.56%) Cisco
Leicester, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000.00 per annum + Benefits
Posted: 5 days ago