The statistics below represent IT jobs advertised across the Leicestershire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 February 2017 with a comparison to same period over 2 years.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
East Midlands / Leicestershire
Rank 76 62 71
Rank change year-on-year
-14 +9
Permanent jobs requiring a Service Desk Analyst 3 10 6
As % of all permanent IT jobs located in Leicestershire 0.43% 1.41% 0.88%
As % of the Job Titles category 0.44% 1.45% 0.89%
Number of salaries quoted 3 5 5
Median salary £18,000 £25,000 £22,203
Median salary % change year-on-year
-28.00% +12.59%
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year
+2.27% +1.14%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leicestershire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leicestershire
Permanent IT job ads with a match in the
Job Titles category
675 691 673
As % of all permanent IT jobs located in Leicestershire 97.40% 97.32% 99.12%
Number of salaries quoted 564 590 553
Median salary £37,500 £41,000 £40,000
Median salary % change year-on-year
-8.53% +2.50%
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Leicestershire

The demand trend of job ads across the Leicestershire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leicestershire

Service Desk Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leicestershire region.

Service Desk Analyst Salary Trend in Leicestershire

Service Desk Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Leicestershire region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -21 3 £18,000 -28.00% 1
Service Desk Analyst
East Midlands

Service Desk Analyst Skill Set
Top 23 Related IT Skills in Leicestershire

For the 6 months to 28 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region featuring Service Desk Analyst in the job title.

1 6 (85.71%) SLA
2 3 (42.86%) Active Directory
2 3 (42.86%) Incident Management
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) iPhone
3 2 (28.57%) Windows 7
3 2 (28.57%) Office 365
3 2 (28.57%) Citrix
3 2 (28.57%) Windows
3 2 (28.57%) MS Office
3 2 (28.57%) Ethernet
3 2 (28.57%) VMware
3 2 (28.57%) Windows 10
3 2 (28.57%) Samsung
4 1 (14.29%) DNS
4 1 (14.29%) ITIL
4 1 (14.29%) MS Excel
4 1 (14.29%) LAN
4 1 (14.29%) WAN
4 1 (14.29%) DHCP
4 1 (14.29%) Microsoft
4 1 (14.29%) ServiceNow
4 1 (14.29%) Analytical Skills

Service Desk Analyst Skill Set
Top Related IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (28.57%) MS Office
2 1 (14.29%) MS Excel
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 2 (28.57%) Ethernet
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) LAN
2 1 (14.29%) WAN
Miscellaneous
1 2 (28.57%) iPhone
2 1 (14.29%) Analytical Skills
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows 10
1 2 (28.57%) Windows 7
Processes & Methodologies
1 3 (42.86%) Incident Management
2 1 (14.29%) ITIL
Quality Assurance & Compliance
1 6 (85.71%) SLA
System Software
1 3 (42.86%) Active Directory
2 2 (28.57%) VMware Infrastructure
Vendors
1 2 (28.57%) Citrix
1 2 (28.57%) Samsung
1 2 (28.57%) VMware
2 1 (14.29%) Microsoft
2 1 (14.29%) ServiceNow