The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 164 144 143
Rank change year-on-year
-20 -1
Permanent jobs requiring a Service Desk Analyst 18 36 17
As % of all permanent IT jobs located in the East Midlands 0.47% 0.98% 0.53%
As % of the Job Titles category 0.49% 1.01% 0.56%
Number of salaries quoted 9 34 12
Average salary £20,000 £19,875 £20,250
Average salary % change year-on-year
+0.62% -1.85%
90% offered a salary of more than £17,400 £17,500 £17,500
10% offered a salary of more than £24,680 £24,000 £25,825
UK excluding London average salary £22,000 £22,000 £20,500
% change year-on-year
- +7.31%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3674 3559 3035
As % of all permanent IT jobs located in the East Midlands 96.38% 96.48% 95.38%
Number of salaries quoted 3007 2937 2549
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £23,500 £23,000 £25,000
10% offered a salary of more than £55,000 £52,500 £52,454
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +13 14 £24,265 +27.71% 1
Nottinghamshire -15 3 £18,000 -23.98% 3
Lincolnshire +1 1 £17,500 +1.44%
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 28 August 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 39 (76.47%) SLA
2 36 (70.59%) Windows
3 31 (60.78%) MS Excel
4 29 (56.86%) MS Office
5 27 (52.94%) Microsoft
6 23 (45.10%) Degree
7 20 (39.22%) International Banking
7 20 (39.22%) Banking
8 18 (35.29%) ITIL
9 11 (21.57%) Active Directory
10 8 (15.69%) Finance
11 6 (11.76%) Spreadsheet
11 6 (11.76%) Remedy
11 6 (11.76%) C
12 5 (9.80%) Incident Management
12 5 (9.80%) Windows 7
13 4 (7.84%) Windows XP
13 4 (7.84%) LAN
13 4 (7.84%) WAN
14 3 (5.88%) UNIX
14 3 (5.88%) ITIL Certification
14 3 (5.88%) Analytical Skills
15 2 (3.92%) AirWatch
15 2 (3.92%) Continuous Improvement
15 2 (3.92%) Telematics
15 2 (3.92%) IP Telephony
15 2 (3.92%) Service Management
15 2 (3.92%) Service Delivery
15 2 (3.92%) A+ Certification
15 2 (3.92%) Internet

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 28 August 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.96%) MS Exchange
Applications
1 31 (60.78%) MS Excel
2 29 (56.86%) MS Office
3 6 (11.76%) Spreadsheet
Communications & Networking
1 4 (7.84%) LAN
1 4 (7.84%) WAN
2 2 (3.92%) Internet
2 2 (3.92%) IP Telephony
3 1 (1.96%) ADSL
3 1 (1.96%) TCP/IP
3 1 (1.96%) VPN
3 1 (1.96%) SMS
3 1 (1.96%) VoIP
Database & Business Intelligence
1 1 (1.96%) Oracle Reports
General
1 20 (39.22%) Banking
1 20 (39.22%) International Banking
2 8 (15.69%) Finance
3 1 (1.96%) Games
3 1 (1.96%) Telecoms
Miscellaneous
1 3 (5.88%) Analytical Skills
2 2 (3.92%) Mainframe
2 2 (3.92%) Telematics
3 1 (1.96%) Data Centre
3 1 (1.96%) PMI
Operating Systems
1 36 (70.59%) Windows
2 5 (9.80%) Windows 7
3 4 (7.84%) Windows XP
4 3 (5.88%) UNIX
Processes & Methodologies
1 18 (35.29%) ITIL
2 5 (9.80%) Incident Management
3 2 (3.92%) Continuous Improvement
3 2 (3.92%) Service Management
3 2 (3.92%) Service Delivery
Programming Languages
1 6 (11.76%) C
2 1 (1.96%) SQL
Qualifications
1 23 (45.10%) Degree
2 3 (5.88%) ITIL Certification
3 2 (3.92%) HND
3 2 (3.92%) A+ Certification
4 1 (1.96%) PMI Certification
4 1 (1.96%) MCP
Quality Assurance & Compliance
1 39 (76.47%) SLA
System Software
1 11 (21.57%) Active Directory
2 1 (1.96%) XenApp
Systems Management
1 2 (3.92%) AirWatch
2 1 (1.96%) MAILsweeper
2 1 (1.96%) DameWare
Vendors
1 27 (52.94%) Microsoft
2 6 (11.76%) Remedy
3 2 (3.92%) Cisco
4 1 (1.96%) IBM
4 1 (1.96%) Citrix
4 1 (1.96%) Google
4 1 (1.96%) Oracle
Leicester, Leicestershire
HAYS INFORMATION TECHNOLOGY
Salary: £17000 - £20000.00 per annum + Benefits
Posted: 11 hours ago
Nottinghamshire
Capita - ITIN
Salary: £16000 - £18000 per annum + Benefits
Posted: 3 days ago
Nottingham
Searchability
Salary: £18000 - £22000 per annum
Posted: 7 days ago
Nottinghamshire
Capita - ITIN
Salary: £16000 - £18000 per annum + Benefits
Posted: 10 days ago