The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 138 147 163
Rank change year-on-year
+9 +16
Permanent jobs requiring a Service Desk Analyst 40 18 14
As % of all permanent IT jobs located in the East Midlands 1.09% 0.56% 0.42%
As % of the Job Titles category 1.14% 0.58% 0.43%
Number of salaries quoted 36 13 11
Average salary £19,875 £20,000 £21,000
Average salary % change year-on-year
-0.62% -4.76%
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3523 3086 3230
As % of all permanent IT jobs located in the East Midlands 96.36% 95.31% 96.30%
Number of salaries quoted 2953 2641 2801
Average salary £37,500 £37,000 £37,500
Average salary % change year-on-year
+1.35% -1.33%
90% offered a salary of more than £22,500 £25,000 £23,000
10% offered a salary of more than £52,500 £57,500 £52,300
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 23 September 2014.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -18 15 £22,000 - 1
Lincolnshire +12 11 £15,000 -25.00%
Leicestershire +14 7 £19,000 -2.56%
Nottinghamshire +6 6 £23,678 +29.74% 1
Derbyshire - 1 - - 3
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 September 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 36 (49.32%) Microsoft
2 32 (43.84%) Windows
3 25 (34.25%) MS Office
3 25 (34.25%) ITIL
4 23 (31.51%) SLA
5 21 (28.77%) Active Directory
6 15 (20.55%) Windows 7
7 14 (19.18%) MS Exchange
7 14 (19.18%) TCP/IP
8 13 (17.81%) MS Excel
9 12 (16.44%) MCP
9 12 (16.44%) Internet
10 10 (13.70%) Cisco
10 10 (13.70%) Finance
10 10 (13.70%) IP Telephony
10 10 (13.70%) HND
10 10 (13.70%) Windows Server 2008
11 9 (12.33%) Citrix
12 8 (10.96%) Microsoft Certification
12 8 (10.96%) VPN
12 8 (10.96%) Windows XP
12 8 (10.96%) Incident Management
12 8 (10.96%) Degree
13 7 (9.59%) Coaching
13 7 (9.59%) Telecoms
13 7 (9.59%) MCSE
14 6 (8.22%) Retail
14 6 (8.22%) Windows Server 2003
14 6 (8.22%) Service Management
15 5 (6.85%) VMware

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 23 September 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (19.18%) MS Exchange
2 2 (2.74%) Exchange Server 2003
2 2 (2.74%) Exchange Server 2007
3 1 (1.37%) Blackberry Enterprise Server
3 1 (1.37%) IBM Notes
Applications
1 25 (34.25%) MS Office
2 13 (17.81%) MS Excel
3 3 (4.11%) MS PowerPoint
4 1 (1.37%) Spreadsheet
Business Applications
1 1 (1.37%) SAP CS
Cloud Services
1 1 (1.37%) Google Apps
1 1 (1.37%) Office 365
Communications & Networking
1 14 (19.18%) TCP/IP
2 12 (16.44%) Internet
3 10 (13.70%) IP Telephony
4 8 (10.96%) VPN
5 5 (6.85%) ADSL
5 5 (6.85%) LAN
5 5 (6.85%) VoIP
5 5 (6.85%) WAN
6 2 (2.74%) DNS
7 1 (1.37%) SMTP
Database & Business Intelligence
1 2 (2.74%) Crystal Reports
2 1 (1.37%) Oracle Reports
2 1 (1.37%) MS Access
2 1 (1.37%) Oracle Database
General
1 10 (13.70%) Finance
2 7 (9.59%) Telecoms
3 6 (8.22%) Retail
4 3 (4.11%) Law
5 2 (2.74%) Legal
5 2 (2.74%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.37%) Middleware
Miscellaneous
1 5 (6.85%) Analytical Skills
2 4 (5.48%) Management Information System
3 3 (4.11%) Mainframe
4 2 (2.74%) Mathematics
5 1 (1.37%) EPoS
Operating Systems
1 32 (43.84%) Windows
2 15 (20.55%) Windows 7
3 10 (13.70%) Windows Server 2008
4 8 (10.96%) Windows XP
5 6 (8.22%) Windows Server 2003
6 4 (5.48%) UNIX
7 3 (4.11%) Windows Vista
8 2 (2.74%) Linux
9 1 (1.37%) Windows 8
9 1 (1.37%) Windows Server 2012
Processes & Methodologies
1 25 (34.25%) ITIL
2 8 (10.96%) Incident Management
3 7 (9.59%) Coaching
4 6 (8.22%) Service Management
5 3 (4.11%) Knowledge Management
6 2 (2.74%) Service Delivery
6 2 (2.74%) Time Management
7 1 (1.37%) ITIL V3
7 1 (1.37%) Mentoring
7 1 (1.37%) Problem Management
7 1 (1.37%) Stakeholder Management
Programming Languages
1 1 (1.37%) C
1 1 (1.37%) SQL
Qualifications
1 12 (16.44%) MCP
2 10 (13.70%) HND
3 8 (10.96%) Microsoft Certification
3 8 (10.96%) Degree
4 7 (9.59%) MCSE
5 4 (5.48%) MCSA
5 4 (5.48%) MCITP
6 3 (4.11%) SC Cleared
6 3 (4.11%) Security Cleared
6 3 (4.11%) A+ Certification
7 2 (2.74%) ITIL Certification
7 2 (2.74%) MOS
7 2 (2.74%) MCTS
Quality Assurance & Compliance
1 23 (31.51%) SLA
System Software
1 21 (28.77%) Active Directory
2 1 (1.37%) Terminal Services
2 1 (1.37%) Hyper-V
Vendors
1 36 (49.32%) Microsoft
2 10 (13.70%) Cisco
3 9 (12.33%) Citrix
4 5 (6.85%) VMware
5 3 (4.11%) SAP
6 1 (1.37%) Oracle
6 1 (1.37%) Sun
6 1 (1.37%) Google
6 1 (1.37%) ServiceNow
6 1 (1.37%) Lotus
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Advantage XPO
Salary: £20000 per annum
Posted: Yesterday
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Posted: 26 days ago