The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 126 155 156
Rank change year-on-year
+29 +1
Permanent jobs requiring a Service Desk Analyst 53 21 17
As % of all permanent IT jobs located in the East Midlands 1.46% 0.62% 0.56%
As % of the Job Titles category 1.52% 0.64% 0.58%
Number of salaries quoted 50 15 14
Average salary £20,250 £20,000 £20,500
Average salary % change year-on-year
+1.25% -2.43%
90% offered a salary of more than £15,000 £16,000 £17,300
10% offered a salary of more than £23,710 £27,000 £21,000
UK excluding London average salary £21,250 £21,000 £21,000
% change year-on-year
+1.19% -
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3481 3265 2939
As % of all permanent IT jobs located in the East Midlands 96.08% 95.80% 96.46%
Number of salaries quoted 2928 2799 2576
Average salary £37,500 £37,500 £37,000
Average salary % change year-on-year
- +1.35%
90% offered a salary of more than £22,500 £23,500 £22,500
10% offered a salary of more than £52,500 £55,000 £50,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 22 October 2014.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -8 26 £22,000 -6.87% 6
Lincolnshire +19 11 £15,000 -25.00%
Nottinghamshire +14 8 £20,000 +9.58% 1
Leicestershire - 7 £19,750 -
Derbyshire -7 1 - - 3
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 October 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 53 (59.55%) Microsoft
2 39 (43.82%) Windows
3 37 (41.57%) ITIL
4 34 (38.20%) MS Office
5 26 (29.21%) SLA
6 22 (24.72%) Active Directory
7 21 (23.60%) Windows 7
8 20 (22.47%) MCP
9 18 (20.22%) TCP/IP
10 17 (19.10%) MS Exchange
10 17 (19.10%) Internet
11 16 (17.98%) MS Excel
12 15 (16.85%) Windows Server 2008
13 14 (15.73%) Cisco
14 13 (14.61%) IP Telephony
15 12 (13.48%) SC Cleared
15 12 (13.48%) Security Cleared
15 12 (13.48%) Microsoft Certification
15 12 (13.48%) Finance
15 12 (13.48%) HND
16 11 (12.36%) Windows Server 2003
16 11 (12.36%) Coaching
17 10 (11.24%) Citrix
17 10 (11.24%) Telecoms
18 9 (10.11%) MCSE
18 9 (10.11%) VPN
18 9 (10.11%) Analytical Skills
18 9 (10.11%) Degree
19 8 (8.99%) Incident Management
19 8 (8.99%) Retail

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 October 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (19.10%) MS Exchange
2 4 (4.49%) Exchange Server 2007
2 4 (4.49%) Exchange Server 2003
3 1 (1.12%) IBM Notes
Applications
1 34 (38.20%) MS Office
2 16 (17.98%) MS Excel
3 2 (2.25%) Spreadsheet
Business Applications
1 1 (1.12%) SAP CS
Cloud Services
1 3 (3.37%) Office 365
2 1 (1.12%) Google Apps
Communications & Networking
1 18 (20.22%) TCP/IP
2 17 (19.10%) Internet
3 13 (14.61%) IP Telephony
4 9 (10.11%) VPN
5 8 (8.99%) LAN
5 8 (8.99%) WAN
6 6 (6.74%) VoIP
6 6 (6.74%) ADSL
7 3 (3.37%) DNS
8 2 (2.25%) DHCP
9 1 (1.12%) SMTP
9 1 (1.12%) Wireless
Database & Business Intelligence
1 2 (2.25%) Crystal Reports
2 1 (1.12%) Oracle Database
2 1 (1.12%) Oracle Reports
2 1 (1.12%) MS Access
General
1 12 (13.48%) Finance
2 10 (11.24%) Telecoms
3 8 (8.99%) Retail
4 5 (5.62%) Law
5 3 (3.37%) German Language
5 3 (3.37%) Polish Language
5 3 (3.37%) Legal
6 2 (2.25%) Advertising
6 2 (2.25%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.12%) Middleware
Miscellaneous
1 9 (10.11%) Analytical Skills
2 3 (3.37%) Mainframe
3 2 (2.25%) Mathematics
4 1 (1.12%) VLE
4 1 (1.12%) Management Information System
Operating Systems
1 39 (43.82%) Windows
2 21 (23.60%) Windows 7
3 15 (16.85%) Windows Server 2008
4 11 (12.36%) Windows Server 2003
5 8 (8.99%) Windows XP
6 6 (6.74%) Windows Vista
7 5 (5.62%) UNIX
8 3 (3.37%) Linux
9 2 (2.25%) Windows 8
10 1 (1.12%) Windows Server 2012
Processes & Methodologies
1 37 (41.57%) ITIL
2 11 (12.36%) Coaching
3 8 (8.99%) Incident Management
3 8 (8.99%) Service Management
4 6 (6.74%) Business Continuity
5 3 (3.37%) Mentoring
6 2 (2.25%) Service Delivery
6 2 (2.25%) Trend Analysis
6 2 (2.25%) Time Management
7 1 (1.12%) Problem Management
7 1 (1.12%) ITIL V3
7 1 (1.12%) ITSM
7 1 (1.12%) Stakeholder Management
Programming Languages
1 7 (7.87%) C
2 2 (2.25%) SQL
Qualifications
1 20 (22.47%) MCP
2 12 (13.48%) SC Cleared
2 12 (13.48%) Security Cleared
2 12 (13.48%) Microsoft Certification
2 12 (13.48%) HND
3 9 (10.11%) MCSE
3 9 (10.11%) Degree
4 6 (6.74%) MCSA
4 6 (6.74%) MCITP
4 6 (6.74%) ITIL Foundation Certificate
5 4 (4.49%) MOS
6 3 (3.37%) MCTS
6 3 (3.37%) A+ Certification
7 2 (2.25%) ITIL Certification
8 1 (1.12%) NVQ Level 3
Quality Assurance & Compliance
1 26 (29.21%) SLA
2 2 (2.25%) ISO 9001
System Software
1 22 (24.72%) Active Directory
Vendors
1 53 (59.55%) Microsoft
2 14 (15.73%) Cisco
3 10 (11.24%) Citrix
4 8 (8.99%) VMware
5 3 (3.37%) SAP
6 2 (2.25%) ServiceNow
7 1 (1.12%) Google
7 1 (1.12%) Oracle
7 1 (1.12%) Sun
7 1 (1.12%) Lotus
Northampton, Northamptonshire
Colston Consulting
Salary: £20k - 24k per year + Benefits
Posted: 2 days ago
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £20000 - £24000 per annum
Posted: 2 days ago
East Midlands
EMBS- People Transfer
Salary: To £20k per annum
Posted: 2 days ago