The statistics below represent IT jobs advertised across the East Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / East Midlands
Rank 129 114 134
Rank change year-on-year
-15 +20
Permanent jobs requiring a Service Desk Analyst 31 51 38
As % of all permanent IT jobs located in the East Midlands 1.07% 1.61% 1.18%
As % of the Job Titles category 1.11% 1.66% 1.22%
Number of salaries quoted 30 44 37
Median salary £22,000 £21,500 £22,000
Median salary % change year-on-year
+2.32% -2.27%
90% offered a salary of more than £19,450 £17,100 £18,000
10% offered a salary of more than £25,000 £24,000 £30,000
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2790 3081 3118
As % of all permanent IT jobs located in the East Midlands 96.57% 97.32% 96.89%
Number of salaries quoted 2313 2402 2586
Median salary £40,000 £38,000 £38,000
Median salary % change year-on-year
+5.26% -
90% offered a salary of more than £23,450 £24,000 £23,000
10% offered a salary of more than £60,000 £55,000 £52,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 23 January 2017.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire -1 10 £23,750 +42.85%
Derbyshire +17 9 £21,000 +21.73% 3
Northamptonshire -14 9 £22,500 -6.25% 2
Leicestershire -13 2 £23,000 +24.32%
Lincolnshire -7 1 £19,500 +11.42%
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 39 (61.90%) Windows
2 35 (55.56%) ITIL
3 27 (42.86%) Active Directory
4 26 (41.27%) Microsoft
5 25 (39.68%) MS Office
6 22 (34.92%) SLA
6 22 (34.92%) Windows 7
7 19 (30.16%) MS Excel
8 11 (17.46%) Service Management
9 10 (15.87%) DHCP
9 10 (15.87%) Analytical Skills
10 9 (14.29%) Windows Server
10 9 (14.29%) MS Exchange
10 9 (14.29%) ITSM
10 9 (14.29%) Incident Management
11 8 (12.70%) TCP/IP
11 8 (12.70%) Windows 10
11 8 (12.70%) Exchange Server 2010
11 8 (12.70%) Exchange Server 2007
12 7 (11.11%) Windows Server 2008
12 7 (11.11%) ITIL V3
12 7 (11.11%) Bomgar
12 7 (11.11%) Windows 8
12 7 (11.11%) SQL
13 6 (9.52%) Automotive
13 6 (9.52%) ITIL Certification
13 6 (9.52%) Remote Desktop
13 6 (9.52%) Virtual Team
14 5 (7.94%) Spreadsheet
14 5 (7.94%) SC Cleared

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (14.29%) MS Exchange
2 8 (12.70%) Exchange Server 2007
2 8 (12.70%) Exchange Server 2010
3 2 (3.17%) SharePoint
4 1 (1.59%) Exchange Server 2003
4 1 (1.59%) Exchange Server 5.5
Applications
1 25 (39.68%) MS Office
2 19 (30.16%) MS Excel
3 5 (7.94%) Spreadsheet
4 2 (3.17%) MS Visio
Cloud Services
1 2 (3.17%) Office 365
Communications & Networking
1 10 (15.87%) DHCP
2 8 (12.70%) TCP/IP
3 6 (9.52%) Remote Desktop
4 3 (4.76%) DNS
5 2 (3.17%) Ethernet
5 2 (3.17%) Wi-Fi
5 2 (3.17%) Wireless
6 1 (1.59%) LAN
6 1 (1.59%) WAN
Database & Business Intelligence
1 3 (4.76%) SQL Server
2 2 (3.17%) Oracle Database
2 2 (3.17%) Oracle Reports
General
1 6 (9.52%) Automotive
2 5 (7.94%) Finance
3 1 (1.59%) Banking
3 1 (1.59%) International Banking
3 1 (1.59%) Publishing
3 1 (1.59%) Welsh Language
Libraries, Frameworks & Software Standards
1 2 (3.17%) Middleware
Miscellaneous
1 10 (15.87%) Analytical Skills
2 6 (9.52%) Virtual Team
3 2 (3.17%) Data Centre
3 2 (3.17%) iPhone
3 2 (3.17%) Smart Meter
4 1 (1.59%) Blackberry
Operating Systems
1 39 (61.90%) Windows
2 22 (34.92%) Windows 7
3 9 (14.29%) Windows Server
4 8 (12.70%) Windows 10
5 7 (11.11%) Windows 8
5 7 (11.11%) Windows Server 2008
6 4 (6.35%) Windows 2000
6 4 (6.35%) Windows Server 2003
Processes & Methodologies
1 35 (55.56%) ITIL
2 11 (17.46%) Service Management
3 9 (14.29%) Incident Management
3 9 (14.29%) ITSM
4 7 (11.11%) ITIL V3
5 4 (6.35%) Process Improvement
6 3 (4.76%) Line Management
6 3 (4.76%) Time Management
7 2 (3.17%) CRM
7 2 (3.17%) Data Analysis
7 2 (3.17%) Mentoring
7 2 (3.17%) Process Management
8 1 (1.59%) Analytics
8 1 (1.59%) Data Analytics
8 1 (1.59%) ERP
8 1 (1.59%) Service Delivery
8 1 (1.59%) Software Licensing
Programming Languages
1 7 (11.11%) SQL
2 1 (1.59%) C
Qualifications
1 6 (9.52%) ITIL Certification
2 5 (7.94%) SC Cleared
2 5 (7.94%) Security Cleared
3 3 (4.76%) MCP
3 3 (4.76%) MCSE
3 3 (4.76%) Microsoft Certification
4 1 (1.59%) Degree
4 1 (1.59%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 22 (34.92%) SLA
System Software
1 27 (42.86%) Active Directory
2 2 (3.17%) VMware Infrastructure
Systems Management
1 2 (3.17%) Systems Management Server (SMS)
Vendors
1 26 (41.27%) Microsoft
2 7 (11.11%) Bomgar
3 3 (4.76%) Citrix
4 2 (3.17%) Oracle
4 2 (3.17%) Remedy
4 2 (3.17%) Salesforce.com
4 2 (3.17%) Samsung
4 2 (3.17%) VMware
5 1 (1.59%) Cisco
5 1 (1.59%) ServiceNow
5 1 (1.59%) Wyse
Northampton, Northamptonshire
Global Technology Solutions Ltd
Salary: ben
Posted: 3 days ago
Chesterfield, Derbyshire
Head Resourcing
Salary: £19000 - £21000 per annum + pension and other benefits
Posted: 6 days ago
Derby
Recruitment Genius Ltd
Salary: £22000 - £24000 per annum
Posted: 12 days ago