The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 116 151 149
Rank change year-on-year
+35 -2
Permanent jobs requiring a Service Desk Analyst 57 32 17
As % of all permanent IT jobs located in the East Midlands 1.56% 0.90% 0.57%
As % of the Job Titles category 1.64% 0.93% 0.60%
Number of salaries quoted 54 22 15
Average salary £20,500 £20,000 £20,500
Average salary % change year-on-year
+2.50% -2.43%
90% offered a salary of more than £15,000 £16,000 £17,800
10% offered a salary of more than £23,000 £26,925 £22,500
UK excluding London average salary £21,500 £21,000 £21,000
% change year-on-year
+2.38% -
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3467 3454 2849
As % of all permanent IT jobs located in the East Midlands 95.06% 96.86% 96.15%
Number of salaries quoted 2951 2937 2515
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £22,500 £23,393 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 24 November 2014.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 24 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -6 31 £22,000 +1.14% 3
Lincolnshire +25 10 £15,000 -25.00%
Nottinghamshire +19 8 £20,000 +3.89% 4
Leicestershire - 6 £19,578 -
Derbyshire +2 2 £21,500 +34.37% 3
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 November 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 53 (56.99%) Microsoft
2 40 (43.01%) ITIL
3 38 (40.86%) Windows
4 36 (38.71%) MS Office
5 28 (30.11%) SLA
6 24 (25.81%) MCP
7 22 (23.66%) Active Directory
8 19 (20.43%) Internet
9 18 (19.35%) MS Excel
9 18 (19.35%) MS Exchange
9 18 (19.35%) Windows 7
10 16 (17.20%) Windows Server 2008
10 16 (17.20%) TCP/IP
10 16 (17.20%) Microsoft Certification
11 15 (16.13%) Cisco
12 14 (15.05%) LAN
12 14 (15.05%) WAN
12 14 (15.05%) Telecoms
12 14 (15.05%) IP Telephony
13 13 (13.98%) Coaching
13 13 (13.98%) Finance
13 13 (13.98%) Citrix
13 13 (13.98%) Windows Server 2003
14 12 (12.90%) VPN
14 12 (12.90%) MCSE
14 12 (12.90%) SC Cleared
14 12 (12.90%) Security Cleared
15 10 (10.75%) HND
16 9 (9.68%) VMware
16 9 (9.68%) Analytical Skills

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 24 November 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (19.35%) MS Exchange
2 6 (6.45%) Exchange Server 2003
3 4 (4.30%) Exchange Server 2007
4 2 (2.15%) Exchange Server 2010
5 1 (1.08%) IBM Notes
Applications
1 36 (38.71%) MS Office
2 18 (19.35%) MS Excel
3 2 (2.15%) Spreadsheet
Business Applications
1 1 (1.08%) SAP CS
Cloud Services
1 3 (3.23%) Office 365
Communications & Networking
1 19 (20.43%) Internet
2 16 (17.20%) TCP/IP
3 14 (15.05%) LAN
3 14 (15.05%) WAN
3 14 (15.05%) IP Telephony
4 12 (12.90%) VPN
5 7 (7.53%) VoIP
5 7 (7.53%) ADSL
6 3 (3.23%) DNS
7 2 (2.15%) Wireless
7 2 (2.15%) DHCP
Database & Business Intelligence
1 2 (2.15%) Crystal Reports
2 1 (1.08%) Oracle Reports
2 1 (1.08%) MS Access
2 1 (1.08%) Oracle Database
Development Applications
1 1 (1.08%) Hudson
General
1 14 (15.05%) Telecoms
2 13 (13.98%) Finance
3 7 (7.53%) Law
3 7 (7.53%) Retail
4 3 (3.23%) German Language
4 3 (3.23%) Polish Language
4 3 (3.23%) Publishing
4 3 (3.23%) Legal
5 2 (2.15%) Advertising
6 1 (1.08%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.08%) Middleware
Miscellaneous
1 9 (9.68%) Analytical Skills
2 2 (2.15%) Mainframe
2 2 (2.15%) VLE
3 1 (1.08%) Mathematics
Operating Systems
1 38 (40.86%) Windows
2 18 (19.35%) Windows 7
3 16 (17.20%) Windows Server 2008
4 13 (13.98%) Windows Server 2003
5 7 (7.53%) Windows XP
6 6 (6.45%) UNIX
6 6 (6.45%) Windows Vista
7 3 (3.23%) Windows Server 2012
8 2 (2.15%) Windows 8
8 2 (2.15%) Linux
Processes & Methodologies
1 40 (43.01%) ITIL
2 13 (13.98%) Coaching
3 6 (6.45%) Service Management
3 6 (6.45%) Business Continuity
4 5 (5.38%) Incident Management
5 4 (4.30%) Mentoring
6 2 (2.15%) Line Management
6 2 (2.15%) Trend Analysis
6 2 (2.15%) Service Delivery
7 1 (1.08%) ITSM
7 1 (1.08%) ITIL V3
Programming Languages
1 6 (6.45%) C
2 3 (3.23%) SQL
Qualifications
1 24 (25.81%) MCP
2 16 (17.20%) Microsoft Certification
3 12 (12.90%) MCSE
3 12 (12.90%) SC Cleared
3 12 (12.90%) Security Cleared
4 10 (10.75%) HND
5 8 (8.60%) Degree
6 7 (7.53%) MCSA
7 6 (6.45%) MOS
7 6 (6.45%) ITIL Foundation Certificate
7 6 (6.45%) MCITP
8 3 (3.23%) MCTS
9 2 (2.15%) NVQ Level 3
10 1 (1.08%) A+ Certification
10 1 (1.08%) ITIL Certification
Quality Assurance & Compliance
1 28 (30.11%) SLA
2 4 (4.30%) ISO 9001
System Software
1 22 (23.66%) Active Directory
Systems Management
1 2 (2.15%) SCCM
Vendors
1 53 (56.99%) Microsoft
2 15 (16.13%) Cisco
3 13 (13.98%) Citrix
4 9 (9.68%) VMware
5 3 (3.23%) SAP
6 2 (2.15%) Remedy
6 2 (2.15%) LANDesk
7 1 (1.08%) ServiceNow
7 1 (1.08%) Lotus
7 1 (1.08%) Oracle
7 1 (1.08%) HP
Ruddington, Nottinghamshire
Capita
Posted: Yesterday
Northampton
Deerfoot IT
Salary: £20000 - £24000 per annum
Posted: 3 days ago
Chesterfield, Derbyshire
Gerrard White
Salary: £16000 to £20000 per annum
Posted: 4 days ago
Nottingham
Capita - ITIN
Salary: £20000.00 per annum
Posted: 5 days ago
Nottingham, Nottinghamshire
Advantage XPO
Salary: £18000 - £20000 per annum
Posted: 5 days ago
Chesterfield, Derbyshire
Lea Consultancy Ltd
Salary: From £18,000 to £18,000 per annum
Posted: 6 days ago