The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 142 148 133
Rank change year-on-year
+6 -15
Permanent jobs requiring a Service Desk Analyst 32 34 34
As % of all permanent IT jobs located in the East Midlands 0.90% 0.92% 1.10%
As % of the Job Titles category 0.94% 0.96% 1.15%
Number of salaries quoted 19 30 27
Average salary £22,500 £18,500 £22,000
Average salary % change year-on-year
+21.62% -15.90%
90% offered a salary of more than £18,450 £12,500 £14,100
10% offered a salary of more than £25,000 £21,550 £22,700
UK excluding London average salary £22,000 £21,000 £21,000
% change year-on-year
+4.76% -
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3414 3556 2945
As % of all permanent IT jobs located in the East Midlands 96.36% 95.98% 95.03%
Number of salaries quoted 2813 2982 2521
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +40 25 £22,500 +21.62% 2
Nottinghamshire -7 3 £19,500 +56.00% 3
Derbyshire +11 2 £23,000 +21.05% 1
Northamptonshire -9 1 £25,000 +33.33% 1
Lincolnshire -11 1 £21,500 +10.25% 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 22 May 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 38 (61.29%) Windows
2 33 (53.23%) SLA
3 32 (51.61%) Microsoft
4 26 (41.94%) Active Directory
4 26 (41.94%) MS Office
5 25 (40.32%) ITIL
6 24 (38.71%) MS Excel
7 13 (20.97%) Degree
8 12 (19.35%) Banking
8 12 (19.35%) LAN
9 11 (17.74%) WAN
10 10 (16.13%) Finance
10 10 (16.13%) International Banking
11 9 (14.52%) MS Exchange
11 9 (14.52%) MCP
12 8 (12.90%) Incident Management
13 7 (11.29%) Telecoms
14 6 (9.68%) Internet
14 6 (9.68%) Remedy
14 6 (9.68%) TCP/IP
14 6 (9.68%) Windows 7
15 5 (8.06%) MS PowerPoint
16 4 (6.45%) Law
16 4 (6.45%) Service Management
16 4 (6.45%) ISO 9001
16 4 (6.45%) Citrix
16 4 (6.45%) Microsoft Certification
16 4 (6.45%) C
16 4 (6.45%) Windows XP
16 4 (6.45%) Retail

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 22 May 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (14.52%) MS Exchange
2 2 (3.23%) Exchange Server 2003
3 1 (1.61%) Exchange Server 2010
3 1 (1.61%) IBM Notes
Applications
1 26 (41.94%) MS Office
2 24 (38.71%) MS Excel
3 5 (8.06%) MS PowerPoint
4 4 (6.45%) Spreadsheet
Communications & Networking
1 12 (19.35%) LAN
2 11 (17.74%) WAN
3 6 (9.68%) Internet
3 6 (9.68%) TCP/IP
4 2 (3.23%) Wireless
4 2 (3.23%) IP Telephony
5 1 (1.61%) VPN
5 1 (1.61%) ADSL
5 1 (1.61%) VoIP
Database & Business Intelligence
1 1 (1.61%) Oracle Reports
General
1 12 (19.35%) Banking
2 10 (16.13%) Finance
2 10 (16.13%) International Banking
3 7 (11.29%) Telecoms
4 4 (6.45%) Law
4 4 (6.45%) Retail
5 2 (3.23%) Publishing
6 1 (1.61%) German Language
6 1 (1.61%) Polish Language
6 1 (1.61%) Games
Miscellaneous
1 4 (6.45%) Analytical Skills
2 2 (3.23%) Mainframe
2 2 (3.23%) VLE
2 2 (3.23%) Management Information System
2 2 (3.23%) PDA
3 1 (1.61%) Telematics
3 1 (1.61%) PMI
Operating Systems
1 38 (61.29%) Windows
2 6 (9.68%) Windows 7
3 4 (6.45%) Windows XP
4 3 (4.84%) UNIX
5 2 (3.23%) Windows 8
6 1 (1.61%) Android
6 1 (1.61%) Linux
Processes & Methodologies
1 25 (40.32%) ITIL
2 8 (12.90%) Incident Management
3 4 (6.45%) Service Management
3 4 (6.45%) Mentoring
3 4 (6.45%) Coaching
4 3 (4.84%) Line Management
4 3 (4.84%) Service Delivery
5 2 (3.23%) Continuous Improvement
5 2 (3.23%) Knowledge Management
6 1 (1.61%) Problem Management
6 1 (1.61%) Capacity Planning
6 1 (1.61%) Root Cause Analysis
6 1 (1.61%) Benchmarking
Programming Languages
1 4 (6.45%) C
2 1 (1.61%) JavaScript
2 1 (1.61%) SQL
Qualifications
1 13 (20.97%) Degree
2 9 (14.52%) MCP
3 4 (6.45%) Microsoft Certification
3 4 (6.45%) MOS
4 2 (3.23%) MCSE
4 2 (3.23%) HND
4 2 (3.23%) A+ Certification
4 2 (3.23%) ITIL Certification
4 2 (3.23%) NVQ Level 3
5 1 (1.61%) SC Cleared
5 1 (1.61%) Security Cleared
5 1 (1.61%) PMI Certification
Quality Assurance & Compliance
1 33 (53.23%) SLA
2 4 (6.45%) ISO 9001
System Software
1 26 (41.94%) Active Directory
2 1 (1.61%) XenApp
Systems Management
1 1 (1.61%) SCCM
1 1 (1.61%) DameWare
1 1 (1.61%) Tivoli Storage Manager
1 1 (1.61%) MAILsweeper
Vendors
1 32 (51.61%) Microsoft
2 6 (9.68%) Remedy
3 4 (6.45%) Citrix
4 3 (4.84%) IBM
5 2 (3.23%) Cisco
6 1 (1.61%) LANDesk
6 1 (1.61%) Capita
6 1 (1.61%) Google
6 1 (1.61%) Lotus
6 1 (1.61%) SAP
6 1 (1.61%) Oracle
6 1 (1.61%) VMware
Chesterfield, Derbyshire
Lea Consultancy Ltd
Salary: From £22,500 to £22,500 per annum
Posted: 2 days ago
Coalville, Leicestershire
Blues Point Ltd
Salary: Up to £20,000 per annum
Posted: 5 days ago
Nottingham, Nottinghamshire
MidlandHR
Salary: From £14,000 to £25,999 per annum pension, life assurance + more
Posted: 5 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 19 days ago