The statistics below represent IT jobs advertised across the East Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / East Midlands
Rank 125 124 142
Rank change year-on-year
-1 +18
Permanent jobs requiring a Service Desk Analyst 27 43 30
As % of all permanent IT jobs located in the East Midlands 0.94% 1.35% 0.94%
As % of the Job Titles category 0.97% 1.38% 0.96%
Number of salaries quoted 26 33 28
Median salary £21,000 £21,500 £21,500
Median salary % change year-on-year
-2.32% -
90% offered a salary of more than £18,000 £17,130 £17,500
10% offered a salary of more than £22,950 £29,300 £29,000
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
2770 3110 3118
As % of all permanent IT jobs located in the East Midlands 96.72% 97.49% 97.44%
Number of salaries quoted 2250 2424 2557
Median salary £40,000 £38,500 £38,500
Median salary % change year-on-year
+3.89% -
90% offered a salary of more than £23,400 £25,000 £23,500
10% offered a salary of more than £60,000 £53,458 £52,500
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 23 February 2017.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +21 14 £21,000 +21.73% 1
Northamptonshire -5 6 £22,500 -6.25% 2
Nottinghamshire 0 3 £23,500 +13.25%
Leicestershire -10 3 £18,000 -28.00% 2
Lincolnshire - 1 £19,500 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 41 (67.21%) ITIL
2 36 (59.02%) Windows
3 34 (55.74%) Microsoft
4 31 (50.82%) Active Directory
4 31 (50.82%) MS Office
5 26 (42.62%) SLA
6 19 (31.15%) MS Excel
7 18 (29.51%) Windows Server
8 16 (26.23%) Windows 7
9 15 (24.59%) Bomgar
10 13 (21.31%) Incident Management
11 10 (16.39%) DHCP
11 10 (16.39%) Service Management
12 9 (14.75%) Analytical Skills
13 8 (13.11%) Windows 10
13 8 (13.11%) MS Exchange
13 8 (13.11%) ITSM
14 7 (11.48%) Exchange Server 2007
14 7 (11.48%) Windows Server 2008
14 7 (11.48%) TCP/IP
14 7 (11.48%) SQL
14 7 (11.48%) Windows 8
14 7 (11.48%) Exchange Server 2010
14 7 (11.48%) ITIL V3
15 6 (9.84%) Remote Desktop
15 6 (9.84%) ITIL Certification
15 6 (9.84%) Automotive
16 5 (8.20%) Spreadsheet
17 4 (6.56%) Process Improvement
17 4 (6.56%) Citrix

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.11%) MS Exchange
2 7 (11.48%) Exchange Server 2007
2 7 (11.48%) Exchange Server 2010
3 1 (1.64%) SharePoint
Applications
1 31 (50.82%) MS Office
2 19 (31.15%) MS Excel
3 5 (8.20%) Spreadsheet
4 1 (1.64%) MS Visio
Cloud Services
1 2 (3.28%) Office 365
Communications & Networking
1 10 (16.39%) DHCP
2 7 (11.48%) TCP/IP
3 6 (9.84%) Remote Desktop
4 3 (4.92%) DNS
5 2 (3.28%) Ethernet
5 2 (3.28%) Wi-Fi
6 1 (1.64%) LAN
6 1 (1.64%) WAN
6 1 (1.64%) Wireless
Database & Business Intelligence
1 3 (4.92%) SQL Server
2 2 (3.28%) Oracle Database
2 2 (3.28%) Oracle Reports
General
1 6 (9.84%) Automotive
2 2 (3.28%) Welsh Language
3 1 (1.64%) Finance
3 1 (1.64%) Publishing
Libraries, Frameworks & Software Standards
1 2 (3.28%) Middleware
Miscellaneous
1 9 (14.75%) Analytical Skills
2 2 (3.28%) iPhone
3 1 (1.64%) Blackberry
3 1 (1.64%) Data Centre
3 1 (1.64%) Smart Meter
3 1 (1.64%) Virtual Team
Operating Systems
1 36 (59.02%) Windows
2 18 (29.51%) Windows Server
3 16 (26.23%) Windows 7
4 8 (13.11%) Windows 10
5 7 (11.48%) Windows 8
5 7 (11.48%) Windows Server 2008
Processes & Methodologies
1 41 (67.21%) ITIL
2 13 (21.31%) Incident Management
3 10 (16.39%) Service Management
4 8 (13.11%) ITSM
5 7 (11.48%) ITIL V3
6 4 (6.56%) Process Improvement
7 3 (4.92%) Line Management
8 2 (3.28%) CRM
8 2 (3.28%) Data Analysis
8 2 (3.28%) Service Delivery
9 1 (1.64%) Analytics
9 1 (1.64%) Asset Management
9 1 (1.64%) Data Analytics
9 1 (1.64%) ERP
9 1 (1.64%) Mentoring
9 1 (1.64%) Process Management
9 1 (1.64%) Software Licensing
9 1 (1.64%) Stakeholder Management
Programming Languages
1 7 (11.48%) SQL
2 2 (3.28%) C
Qualifications
1 6 (9.84%) ITIL Certification
2 2 (3.28%) ITIL Foundation Certificate
2 2 (3.28%) SC Cleared
2 2 (3.28%) Security Cleared
Quality Assurance & Compliance
1 26 (42.62%) SLA
System Software
1 31 (50.82%) Active Directory
2 2 (3.28%) VMware Infrastructure
3 1 (1.64%) Terminal Services
Systems Management
1 1 (1.64%) Systems Management Server (SMS)
Vendors
1 34 (55.74%) Microsoft
2 15 (24.59%) Bomgar
3 4 (6.56%) Citrix
4 2 (3.28%) Oracle
4 2 (3.28%) Salesforce.com
4 2 (3.28%) Samsung
4 2 (3.28%) VMware
5 1 (1.64%) Remedy
5 1 (1.64%) ServiceNow
Thrapston, Northamptonshire
Recruitment Genius
Posted: 7 days ago
Derby
Recruitment Genius Ltd
Salary: £24000 - £26000 per annum
Posted: 23 days ago