The statistics below represent IT jobs advertised across the East Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 117 154 140
Rank change year-on-year
+37 -14
Permanent jobs requiring a Service Desk Analyst 59 25 39
As % of all permanent IT jobs located in the East Midlands 1.78% 0.69% 1.04%
As % of the Job Titles category 1.83% 0.71% 1.06%
Number of salaries quoted 41 11 37
Median salary £24,000 £19,750 £20,000
Median salary % change year-on-year
+21.51% -1.25%
90% offered a salary of more than £19,601 £18,300 £18,500
10% offered a salary of more than £34,500 £24,265 £24,000
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3232 3533 3681
As % of all permanent IT jobs located in the East Midlands 97.73% 97.41% 98.13%
Number of salaries quoted 2565 2913 3079
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £23,000 £23,500 £23,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 30 July 2016.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +34 29 £24,500 +32.43%
Leicestershire -1 21 £22,000 -2.22%
Northamptonshire - 21 £25,000 - 3
Derbyshire +29 13 - - 2
Lincolnshire - 1 £21,000 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 69 (75.82%) Windows
2 51 (56.04%) Active Directory
3 49 (53.85%) MS Office
3 49 (53.85%) MS Excel
4 46 (50.55%) Microsoft
5 38 (41.76%) SLA
6 32 (35.16%) Degree
7 27 (29.67%) ITIL
8 24 (26.37%) International Banking
8 24 (26.37%) Banking
9 23 (25.27%) Windows 7
10 14 (15.38%) Analytical Skills
11 11 (12.09%) Service Management
12 10 (10.99%) MS Exchange
13 9 (9.89%) Problem Management
14 8 (8.79%) SC Cleared
14 8 (8.79%) Security Cleared
14 8 (8.79%) SQL
14 8 (8.79%) Virtual Team
15 6 (6.59%) Driving Licence
15 6 (6.59%) Windows 8
15 6 (6.59%) Exchange Server 2013
15 6 (6.59%) Cisco
15 6 (6.59%) Windows Server
16 5 (5.49%) ITIL Certification
16 5 (5.49%) Citrix
16 5 (5.49%) SolarWinds
17 4 (4.40%) MS PowerPoint
17 4 (4.40%) Incident Management
17 4 (4.40%) Exchange Server 2007

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.99%) MS Exchange
2 6 (6.59%) Exchange Server 2013
3 4 (4.40%) Exchange Server 2007
4 3 (3.30%) Exchange Server 2003
4 3 (3.30%) Exchange Server 2010
4 3 (3.30%) Exchange Server 5.5
4 3 (3.30%) SharePoint
4 3 (3.30%) Skype for Business
5 1 (1.10%) Blackberry Enterprise Server
Applications
1 49 (53.85%) MS Excel
1 49 (53.85%) MS Office
2 4 (4.40%) MS PowerPoint
3 1 (1.10%) Spreadsheet
Cloud Services
1 1 (1.10%) Office 365
Communications & Networking
1 4 (4.40%) TCP/IP
2 3 (3.30%) IP Telephony
2 3 (3.30%) LAN
2 3 (3.30%) Wireless
3 2 (2.20%) PABX
3 2 (2.20%) PBX
3 2 (2.20%) PSTN
3 2 (2.20%) Remote Desktop
4 1 (1.10%) DHCP
4 1 (1.10%) SMS
Database & Business Intelligence
1 2 (2.20%) SQL Server
General
1 24 (26.37%) Banking
1 24 (26.37%) International Banking
2 3 (3.30%) Finance
2 3 (3.30%) Welsh Language
3 2 (2.20%) Advertising
3 2 (2.20%) Retail
3 2 (2.20%) Telecoms
4 1 (1.10%) Automotive
4 1 (1.10%) Publishing
Miscellaneous
1 14 (15.38%) Analytical Skills
2 8 (8.79%) Virtual Team
3 6 (6.59%) Driving Licence
4 3 (3.30%) Computer Science
4 3 (3.30%) Management Information System
4 3 (3.30%) Mathematics
4 3 (3.30%) Telematics
5 2 (2.20%) Performance Metrics
5 2 (2.20%) Statistics
5 2 (2.20%) User Experience
6 1 (1.10%) Blackberry
6 1 (1.10%) VLE
Operating Systems
1 69 (75.82%) Windows
2 23 (25.27%) Windows 7
3 6 (6.59%) Windows 8
3 6 (6.59%) Windows Server
4 3 (3.30%) Windows 10
4 3 (3.30%) Windows 2000
4 3 (3.30%) Windows Server 2003
4 3 (3.30%) Windows Vista
5 2 (2.20%) Windows Server 2008
6 1 (1.10%) Unix
6 1 (1.10%) Windows Server 2012
6 1 (1.10%) Windows XP
Processes & Methodologies
1 27 (29.67%) ITIL
2 11 (12.09%) Service Management
3 9 (9.89%) Problem Management
4 4 (4.40%) Continuous Improvement
4 4 (4.40%) Incident Management
5 3 (3.30%) Configuration Management
5 3 (3.30%) Patch Management
5 3 (3.30%) Process Improvement
6 2 (2.20%) Agile Software Development
6 2 (2.20%) Data Analysis
6 2 (2.20%) Escalation Management
6 2 (2.20%) Knowledge Management
6 2 (2.20%) Logistics
6 2 (2.20%) Mentoring
6 2 (2.20%) Process Management
6 2 (2.20%) Service Delivery
6 2 (2.20%) Time Management
7 1 (1.10%) CRM
7 1 (1.10%) ERP
7 1 (1.10%) ITSM
Programming Languages
1 8 (8.79%) SQL
2 2 (2.20%) C
Qualifications
1 32 (35.16%) Degree
2 8 (8.79%) SC Cleared
2 8 (8.79%) Security Cleared
3 5 (5.49%) ITIL Certification
4 4 (4.40%) MCP
5 3 (3.30%) Microsoft Certification
6 2 (2.20%) ITIL Foundation Certificate
6 2 (2.20%) MCSE
Quality Assurance & Compliance
1 38 (41.76%) SLA
System Software
1 51 (56.04%) Active Directory
2 1 (1.10%) XenApp
Vendors
1 46 (50.55%) Microsoft
2 6 (6.59%) Cisco
3 5 (5.49%) Citrix
3 5 (5.49%) SolarWinds
4 3 (3.30%) Remedy
4 3 (3.30%) Wyse
5 2 (2.20%) Avaya
5 2 (2.20%) Ericsson
5 2 (2.20%) Mitel
5 2 (2.20%) NEC
5 2 (2.20%) Nortel
5 2 (2.20%) Panasonic
5 2 (2.20%) Samsung
5 2 (2.20%) SAP
5 2 (2.20%) Siemens
5 2 (2.20%) Toshiba
6 1 (1.10%) HP
6 1 (1.10%) IBM
6 1 (1.10%) ServiceNow
6 1 (1.10%) VMware
Kettering
Interquest - IQ Tech
Salary: £19000 - £23000 per annum
Posted: 24 days ago
Kettering, Northamptonshire
Corriculo
Salary: £25,000 - £25,000 per year
Posted: 19 days ago