The statistics below represent IT jobs advertised across the East Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 125 159 166
Rank change year-on-year
+34 +7
Permanent jobs requiring a Service Desk Analyst 53 31 31
As % of all permanent IT jobs located in the East Midlands 1.60% 0.83% 0.82%
As % of the Job Titles category 1.64% 0.85% 0.84%
Number of salaries quoted 38 14 29
Median salary £24,000 £19,500 £19,000
Median salary % change year-on-year
+23.07% +2.63%
90% offered a salary of more than £19,700 £18,700 £18,300
10% offered a salary of more than £34,650 £23,830 £23,200
UK excluding London median salary £21,500 £22,000 £21,750
% change year-on-year
-2.27% +1.14%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3225 3648 3712
As % of all permanent IT jobs located in the East Midlands 97.40% 97.25% 98.41%
Number of salaries quoted 2612 3025 3105
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £23,500 £24,500 £25,000
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 29 June 2016.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +30 30 £25,000 +31.57%
Leicestershire +3 21 £22,000 -2.22%
Northamptonshire +29 15 £22,500 +8.43% 4
Derbyshire +19 14 - -
Lincolnshire - 1 £21,000 -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 29 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 74 (80.43%) Windows
2 53 (57.61%) MS Office
3 52 (56.52%) Active Directory
4 49 (53.26%) Microsoft
5 45 (48.91%) MS Excel
6 32 (34.78%) SLA
7 31 (33.70%) Degree
8 30 (32.61%) ITIL
9 22 (23.91%) International Banking
9 22 (23.91%) Banking
9 22 (23.91%) Windows 7
10 12 (13.04%) Windows Server
11 11 (11.96%) Analytical Skills
12 10 (10.87%) MCP
13 9 (9.78%) MS Exchange
13 9 (9.78%) Cisco
13 9 (9.78%) Service Management
13 9 (9.78%) IP Telephony
14 8 (8.70%) Windows 8
14 8 (8.70%) Windows Server 2008
14 8 (8.70%) Citrix
14 8 (8.70%) SQL
15 7 (7.61%) ITIL Certification
15 7 (7.61%) VMware
15 7 (7.61%) SC Cleared
15 7 (7.61%) Security Cleared
15 7 (7.61%) Problem Management
16 6 (6.52%) MS PowerPoint
16 6 (6.52%) Exchange Server 2013
16 6 (6.52%) SolarWinds

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.78%) MS Exchange
2 6 (6.52%) Exchange Server 2013
3 3 (3.26%) SharePoint
3 3 (3.26%) Skype for Business
4 1 (1.09%) Blackberry Enterprise Server
4 1 (1.09%) Exchange Server 2007
Applications
1 53 (57.61%) MS Office
2 45 (48.91%) MS Excel
3 6 (6.52%) MS PowerPoint
Cloud Services
1 2 (2.17%) SaaS
2 1 (1.09%) Office 365
Communications & Networking
1 9 (9.78%) IP Telephony
2 4 (4.35%) LAN
3 3 (3.26%) Wireless
4 2 (2.17%) PABX
4 2 (2.17%) PBX
4 2 (2.17%) PSTN
4 2 (2.17%) Remote Desktop
5 1 (1.09%) DHCP
5 1 (1.09%) Internet
5 1 (1.09%) SMS
5 1 (1.09%) TCP/IP
5 1 (1.09%) WAN
Database & Business Intelligence
1 1 (1.09%) SQL Server
General
1 22 (23.91%) Banking
1 22 (23.91%) International Banking
2 5 (5.43%) Retail
3 3 (3.26%) Telecoms
3 3 (3.26%) Welsh Language
4 2 (2.17%) Advertising
5 1 (1.09%) Automotive
5 1 (1.09%) Law
Libraries, Frameworks & Software Standards
1 1 (1.09%) .NET
1 1 (1.09%) ASP.NET
Miscellaneous
1 11 (11.96%) Analytical Skills
2 6 (6.52%) Virtual Team
3 5 (5.43%) Statistics
4 4 (4.35%) Computer Science
4 4 (4.35%) Driving Licence
4 4 (4.35%) Mathematics
5 2 (2.17%) Management Information System
5 2 (2.17%) Telematics
5 2 (2.17%) User Experience
5 2 (2.17%) Video Conferencing
6 1 (1.09%) Blackberry
6 1 (1.09%) CMDB
Operating Systems
1 74 (80.43%) Windows
2 22 (23.91%) Windows 7
3 12 (13.04%) Windows Server
4 8 (8.70%) Windows 8
4 8 (8.70%) Windows Server 2008
5 6 (6.52%) Windows Server 2003
6 5 (5.43%) Windows Vista
7 3 (3.26%) Windows 10
7 3 (3.26%) Windows XP
8 1 (1.09%) Unix
8 1 (1.09%) Windows Server 2012
Processes & Methodologies
1 30 (32.61%) ITIL
2 9 (9.78%) Service Management
3 7 (7.61%) Problem Management
4 6 (6.52%) Service Delivery
5 5 (5.43%) Incident Management
6 3 (3.26%) Configuration Management
6 3 (3.26%) Patch Management
7 2 (2.17%) Agile Software Development
7 2 (2.17%) Continuous Improvement
7 2 (2.17%) Knowledge Management
7 2 (2.17%) Logistics
7 2 (2.17%) Process Management
7 2 (2.17%) Time Management
8 1 (1.09%) Analytics
8 1 (1.09%) Business Development
8 1 (1.09%) Data Analysis
8 1 (1.09%) Data Analytics
8 1 (1.09%) Line Management
8 1 (1.09%) Process Improvement
8 1 (1.09%) Root Cause Analysis
Programming Languages
1 8 (8.70%) SQL
2 2 (2.17%) C
Qualifications
1 31 (33.70%) Degree
2 10 (10.87%) MCP
3 7 (7.61%) ITIL Certification
3 7 (7.61%) SC Cleared
3 7 (7.61%) Security Cleared
4 3 (3.26%) Microsoft Certification
5 2 (2.17%) ITIL Foundation Certificate
5 2 (2.17%) MCSE
Quality Assurance & Compliance
1 32 (34.78%) SLA
System Software
1 52 (56.52%) Active Directory
2 1 (1.09%) XenApp
Vendors
1 49 (53.26%) Microsoft
2 9 (9.78%) Cisco
3 8 (8.70%) Citrix
4 7 (7.61%) VMware
5 6 (6.52%) SolarWinds
6 3 (3.26%) Remedy
7 2 (2.17%) Avaya
7 2 (2.17%) Ericsson
7 2 (2.17%) Mitel
7 2 (2.17%) NEC
7 2 (2.17%) Nortel
7 2 (2.17%) Panasonic
7 2 (2.17%) Samsung
7 2 (2.17%) SAP
7 2 (2.17%) Siemens
7 2 (2.17%) Toshiba
8 1 (1.09%) HP
8 1 (1.09%) IBM
8 1 (1.09%) ServiceNow
Kettering
Interquest - IQ Tech
Salary: £19000 - £23000 per annum
Posted: 18 hours ago
Northampton, Northamptonshire
Lorien Resourcing
Posted: 6 days ago
Northamptonshire
Interquest - IQ Tech
Salary: £19000 - £23000 per annum
Posted: 14 days ago
Kettering, Northamptonshire
Corriculo
Salary: £15,000 - £18,000 per year
Posted: 17 days ago