The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 143 147 128
Rank change year-on-year
+4 -19
Permanent jobs requiring a Service Desk Analyst 35 33 35
As % of all permanent IT jobs located in the East Midlands 0.96% 0.87% 1.14%
As % of the Job Titles category 0.99% 0.91% 1.20%
Number of salaries quoted 23 26 30
Average salary £21,500 £17,875 £22,500
Average salary % change year-on-year
+20.27% -20.55%
90% offered a salary of more than £18,300 £12,500 £14,400
10% offered a salary of more than £25,000 £20,500 £23,200
UK excluding London average salary £21,750 £21,000 £21,000
% change year-on-year
+3.57% -
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3522 3625 2921
As % of all permanent IT jobs located in the East Midlands 96.20% 95.55% 95.43%
Number of salaries quoted 2901 3000 2498
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £24,000 £24,000 £24,272
10% offered a salary of more than £55,000 £51,500 £50,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 6 May 2015.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +31 25 £22,500 +21.62%
Nottinghamshire -7 4 £20,750 +66.00% 1
Derbyshire +12 2 £15,500 -18.42%
Lincolnshire -7 2 £21,500 +10.25%
Northamptonshire -13 2 £23,250 +32.85% 3
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 6 May 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 38 (58.46%) Windows
2 33 (50.77%) SLA
3 31 (47.69%) Microsoft
4 30 (46.15%) Active Directory
5 28 (43.08%) ITIL
6 26 (40.00%) MS Office
7 24 (36.92%) MS Excel
8 15 (23.08%) LAN
9 14 (21.54%) WAN
10 13 (20.00%) MCP
11 12 (18.46%) Degree
12 11 (16.92%) MS Exchange
13 10 (15.38%) Finance
13 10 (15.38%) Banking
14 8 (12.31%) Telecoms
14 8 (12.31%) Remedy
14 8 (12.31%) International Banking
15 7 (10.77%) Incident Management
15 7 (10.77%) Citrix
15 7 (10.77%) Microsoft Certification
16 6 (9.23%) TCP/IP
16 6 (9.23%) Internet
16 6 (9.23%) Mentoring
16 6 (9.23%) Windows 7
17 5 (7.69%) Coaching
17 5 (7.69%) Line Management
17 5 (7.69%) MS PowerPoint
17 5 (7.69%) Law
17 5 (7.69%) MOS
17 5 (7.69%) ISO 9001

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 6 May 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (16.92%) MS Exchange
2 4 (6.15%) Exchange Server 2003
3 3 (4.62%) Exchange Server 2010
4 1 (1.54%) IBM Notes
Applications
1 26 (40.00%) MS Office
2 24 (36.92%) MS Excel
3 5 (7.69%) MS PowerPoint
4 4 (6.15%) Spreadsheet
Communications & Networking
1 15 (23.08%) LAN
2 14 (21.54%) WAN
3 6 (9.23%) TCP/IP
3 6 (9.23%) Internet
4 3 (4.62%) VPN
5 2 (3.08%) Wireless
5 2 (3.08%) IP Telephony
6 1 (1.54%) ADSL
6 1 (1.54%) VoIP
Database & Business Intelligence
1 1 (1.54%) Oracle Reports
General
1 10 (15.38%) Finance
1 10 (15.38%) Banking
2 8 (12.31%) International Banking
2 8 (12.31%) Telecoms
3 5 (7.69%) Law
4 4 (6.15%) Retail
5 2 (3.08%) Publishing
6 1 (1.54%) Games
6 1 (1.54%) German Language
6 1 (1.54%) Polish Language
Miscellaneous
1 3 (4.62%) Analytical Skills
2 2 (3.08%) Mainframe
2 2 (3.08%) Management Information System
2 2 (3.08%) VLE
2 2 (3.08%) PDA
Operating Systems
1 38 (58.46%) Windows
2 6 (9.23%) Windows 7
3 4 (6.15%) Windows XP
4 2 (3.08%) Windows Server 2003
4 2 (3.08%) Windows 8
4 2 (3.08%) Windows Server 2012
4 2 (3.08%) UNIX
5 1 (1.54%) Linux
5 1 (1.54%) Android
5 1 (1.54%) Windows Server 2008
Processes & Methodologies
1 28 (43.08%) ITIL
2 7 (10.77%) Incident Management
3 6 (9.23%) Mentoring
4 5 (7.69%) Coaching
4 5 (7.69%) Line Management
5 3 (4.62%) Service Management
6 2 (3.08%) Service Delivery
6 2 (3.08%) Knowledge Management
6 2 (3.08%) Continuous Improvement
7 1 (1.54%) Root Cause Analysis
7 1 (1.54%) Problem Management
7 1 (1.54%) Capacity Planning
7 1 (1.54%) Benchmarking
Programming Languages
1 4 (6.15%) C
2 1 (1.54%) JavaScript
Qualifications
1 13 (20.00%) MCP
2 12 (18.46%) Degree
3 7 (10.77%) Microsoft Certification
4 5 (7.69%) MOS
4 5 (7.69%) MCSE
5 2 (3.08%) HND
5 2 (3.08%) NVQ Level 3
5 2 (3.08%) A+ Certification
6 1 (1.54%) ITIL Certification
6 1 (1.54%) SC Cleared
6 1 (1.54%) Security Cleared
6 1 (1.54%) MCSA
Quality Assurance & Compliance
1 33 (50.77%) SLA
2 5 (7.69%) ISO 9001
System Software
1 30 (46.15%) Active Directory
2 1 (1.54%) XenApp
Systems Management
1 3 (4.62%) SCCM
2 1 (1.54%) Tivoli Storage Manager
2 1 (1.54%) MAILsweeper
2 1 (1.54%) DameWare
Vendors
1 31 (47.69%) Microsoft
2 8 (12.31%) Remedy
3 7 (10.77%) Citrix
4 3 (4.62%) LANDesk
4 3 (4.62%) IBM
5 2 (3.08%) Cisco
5 2 (3.08%) VMware
6 1 (1.54%) Capita
6 1 (1.54%) Google
6 1 (1.54%) Oracle
6 1 (1.54%) SAP
6 1 (1.54%) Lotus
Nottingham, Nottinghamshire
TDX Group
Salary: Salary competitive basic, healthcare pension & 25 days A/L
Posted: 17 hours ago
East Midlands
EMBS- People Transfer
Salary: To 22k (dependant on experience) plus great benefits
Posted: 6 days ago