The statistics below represent IT jobs advertised across the East Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 4 May 2016 with a comparison to same period over 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 138 150 159
Rank change year-on-year
+12 +9
Permanent jobs requiring a Service Desk Analyst 32 39 35
As % of all permanent IT jobs located in the East Midlands 1.01% 1.06% 0.91%
As % of the Job Titles category 1.04% 1.10% 0.94%
Number of salaries quoted 21 27 27
Median salary £21,500 £21,500 £18,000
Median salary % change year-on-year
- +19.44%
90% offered a salary of more than £17,100 £18,175 £12,500
10% offered a salary of more than £30,000 £25,000 £20,400
UK excluding London median salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3081 3556 3729
As % of all permanent IT jobs located in the East Midlands 97.10% 97.08% 97.41%
Number of salaries quoted 2508 2924 3069
Median salary £40,000 £40,000 £38,000
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £24,000 £24,500 £25,000
10% offered a salary of more than £55,000 £50,000 £52,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 4 May 2016.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +20 18 £22,500 +15.38%
Leicestershire +8 16 £24,500 +8.88%
Derbyshire +12 13 £19,750 +14.49% 1
Northamptonshire +12 7 £20,000 -11.11% 1
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 4 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 54 (65.85%) Windows
2 48 (58.54%) MS Office
2 48 (58.54%) Microsoft
3 38 (46.34%) MS Excel
4 31 (37.80%) Active Directory
5 30 (36.59%) ITIL
6 23 (28.05%) SLA
7 21 (25.61%) Degree
8 16 (19.51%) Windows Server
9 15 (18.29%) Banking
9 15 (18.29%) Citrix
10 14 (17.07%) Cisco
10 14 (17.07%) IP Telephony
10 14 (17.07%) International Banking
10 14 (17.07%) Analytical Skills
11 13 (15.85%) Windows Server 2008
11 13 (15.85%) VMware
12 12 (14.63%) Windows Server 2003
12 12 (14.63%) MCP
13 11 (13.41%) Service Delivery
13 11 (13.41%) Windows 7
13 11 (13.41%) MS PowerPoint
14 8 (9.76%) SC Cleared
14 8 (9.76%) Security Cleared
15 7 (8.54%) Service Management
15 7 (8.54%) C
15 7 (8.54%) ITIL Foundation Certificate
16 6 (7.32%) SQL
16 6 (7.32%) Welsh Language
17 5 (6.10%) Retail

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.88%) MS Exchange
2 2 (2.44%) IBM Notes
2 2 (2.44%) Quickr
3 1 (1.22%) Exchange Server 2013
3 1 (1.22%) SharePoint
3 1 (1.22%) Skype for Business
Applications
1 48 (58.54%) MS Office
2 38 (46.34%) MS Excel
3 11 (13.41%) MS PowerPoint
Cloud Services
1 2 (2.44%) SaaS
2 1 (1.22%) Office 365
Communications & Networking
1 14 (17.07%) IP Telephony
2 3 (3.66%) LAN
2 3 (3.66%) WAN
3 2 (2.44%) Internet
3 2 (2.44%) PABX
3 2 (2.44%) PBX
3 2 (2.44%) PSTN
4 1 (1.22%) ADSL
4 1 (1.22%) SMS
4 1 (1.22%) VoIP
4 1 (1.22%) VPN
General
1 15 (18.29%) Banking
2 14 (17.07%) International Banking
3 6 (7.32%) Welsh Language
4 5 (6.10%) Retail
5 4 (4.88%) Telecoms
6 2 (2.44%) Finance
6 2 (2.44%) Law
6 2 (2.44%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.22%) .NET
1 1 (1.22%) ASP.NET
Miscellaneous
1 14 (17.07%) Analytical Skills
2 5 (6.10%) Statistics
3 3 (3.66%) Computer Science
3 3 (3.66%) Mathematics
3 3 (3.66%) User Experience
4 2 (2.44%) CMDB
4 2 (2.44%) Management Information System
4 2 (2.44%) Video Conferencing
5 1 (1.22%) Data Centre
5 1 (1.22%) Driving Licence
Operating Systems
1 54 (65.85%) Windows
2 16 (19.51%) Windows Server
3 13 (15.85%) Windows Server 2008
4 12 (14.63%) Windows Server 2003
5 11 (13.41%) Windows 7
6 4 (4.88%) Windows 8
7 3 (3.66%) Windows Vista
7 3 (3.66%) Windows XP
8 1 (1.22%) Unix
8 1 (1.22%) Windows Server 2012
Processes & Methodologies
1 30 (36.59%) ITIL
2 11 (13.41%) Service Delivery
3 7 (8.54%) Service Management
4 4 (4.88%) Incident Management
4 4 (4.88%) Knowledge Management
4 4 (4.88%) Process Management
5 3 (3.66%) Agile Software Development
5 3 (3.66%) ITSM
5 3 (3.66%) Problem Management
6 2 (2.44%) Disaster Recovery
6 2 (2.44%) ERP
6 2 (2.44%) High Availability
6 2 (2.44%) Identity Management
6 2 (2.44%) Project Management
6 2 (2.44%) Time Management
7 1 (1.22%) Business Development
7 1 (1.22%) CRM
7 1 (1.22%) Data Analytics
7 1 (1.22%) Facilities Management
7 1 (1.22%) Root Cause Analysis
Programming Languages
1 7 (8.54%) C
2 6 (7.32%) SQL
Qualifications
1 21 (25.61%) Degree
2 12 (14.63%) MCP
3 8 (9.76%) SC Cleared
3 8 (9.76%) Security Cleared
4 7 (8.54%) ITIL Foundation Certificate
5 3 (3.66%) ITIL Certification
6 2 (2.44%) MCSE
6 2 (2.44%) Microsoft Certification
7 1 (1.22%) HND
Quality Assurance & Compliance
1 23 (28.05%) SLA
System Software
1 31 (37.80%) Active Directory
2 1 (1.22%) XenApp
Vendors
1 48 (58.54%) Microsoft
2 15 (18.29%) Citrix
3 14 (17.07%) Cisco
4 13 (15.85%) VMware
5 5 (6.10%) SolarWinds
6 4 (4.88%) Remedy
7 3 (3.66%) SAP
8 2 (2.44%) Avaya
8 2 (2.44%) Ericsson
8 2 (2.44%) Lotus
8 2 (2.44%) Mitel
8 2 (2.44%) NEC
8 2 (2.44%) Nortel
8 2 (2.44%) Panasonic
8 2 (2.44%) Siemens
8 2 (2.44%) Toshiba
9 1 (1.22%) HP
9 1 (1.22%) IBM
9 1 (1.22%) ServiceNow
Northampton, Northamptonshire
Stafford-Sharp Associates
Salary: £22000 - £25000 per annum
Posted: Yesterday