The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 154 153 138
Rank change year-on-year
-1 -15
Permanent jobs requiring a Service Desk Analyst 26 31 35
As % of all permanent IT jobs located in the East Midlands 0.70% 0.81% 1.09%
As % of the Job Titles category 0.73% 0.84% 1.14%
Number of salaries quoted 11 29 26
Average salary £22,500 £19,000 £22,000
Average salary % change year-on-year
+18.42% -13.63%
90% offered a salary of more than £18,000 £18,300 £17,750
10% offered a salary of more than £24,600 £23,200 £22,500
UK excluding London average salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3570 3688 3061
As % of all permanent IT jobs located in the East Midlands 96.15% 96.62% 95.69%
Number of salaries quoted 2961 3091 2618
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £57,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +34 22 £22,500 +21.62% 1
Nottinghamshire -9 3 £18,000 -6.49% 2
Derbyshire -3 1 £23,000 - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 June 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 47 (70.15%) Windows
2 42 (62.69%) SLA
3 35 (52.24%) Microsoft
4 32 (47.76%) MS Excel
5 31 (46.27%) MS Office
6 25 (37.31%) Active Directory
7 24 (35.82%) ITIL
8 19 (28.36%) Banking
8 19 (28.36%) Degree
9 17 (25.37%) International Banking
10 11 (16.42%) Finance
11 10 (14.93%) LAN
11 10 (14.93%) WAN
12 8 (11.94%) MS Exchange
12 8 (11.94%) Windows 7
12 8 (11.94%) Incident Management
13 7 (10.45%) Remedy
14 6 (8.96%) MCP
14 6 (8.96%) Windows XP
15 5 (7.46%) C
15 5 (7.46%) TCP/IP
15 5 (7.46%) Spreadsheet
16 4 (5.97%) MS PowerPoint
16 4 (5.97%) Mentoring
16 4 (5.97%) Analytical Skills
16 4 (5.97%) Service Management
16 4 (5.97%) Citrix
16 4 (5.97%) Microsoft Certification
16 4 (5.97%) Internet
17 3 (4.48%) ITIL Certification

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 June 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.94%) MS Exchange
2 1 (1.49%) Exchange Server 2003
2 1 (1.49%) Exchange Server 2010
2 1 (1.49%) IBM Notes
Applications
1 32 (47.76%) MS Excel
2 31 (46.27%) MS Office
3 5 (7.46%) Spreadsheet
4 4 (5.97%) MS PowerPoint
Communications & Networking
1 10 (14.93%) LAN
1 10 (14.93%) WAN
2 5 (7.46%) TCP/IP
3 4 (5.97%) Internet
4 2 (2.99%) Wireless
5 1 (1.49%) IP Telephony
Database & Business Intelligence
1 1 (1.49%) Oracle Reports
General
1 19 (28.36%) Banking
2 17 (25.37%) International Banking
3 11 (16.42%) Finance
4 3 (4.48%) Telecoms
4 3 (4.48%) Retail
5 2 (2.99%) Publishing
6 1 (1.49%) Games
6 1 (1.49%) Law
Miscellaneous
1 4 (5.97%) Analytical Skills
2 2 (2.99%) Telematics
2 2 (2.99%) Mainframe
2 2 (2.99%) Management Information System
2 2 (2.99%) VLE
3 1 (1.49%) PDA
3 1 (1.49%) PMI
Operating Systems
1 47 (70.15%) Windows
2 8 (11.94%) Windows 7
3 6 (8.96%) Windows XP
4 3 (4.48%) UNIX
5 2 (2.99%) Windows 8
6 1 (1.49%) Android
6 1 (1.49%) Linux
Processes & Methodologies
1 24 (35.82%) ITIL
2 8 (11.94%) Incident Management
3 4 (5.97%) Service Management
3 4 (5.97%) Mentoring
4 3 (4.48%) Line Management
4 3 (4.48%) Service Delivery
5 2 (2.99%) Knowledge Management
5 2 (2.99%) Continuous Improvement
6 1 (1.49%) Root Cause Analysis
6 1 (1.49%) Problem Management
6 1 (1.49%) Capacity Planning
6 1 (1.49%) Benchmarking
6 1 (1.49%) Coaching
Programming Languages
1 5 (7.46%) C
2 1 (1.49%) JavaScript
2 1 (1.49%) SQL
Qualifications
1 19 (28.36%) Degree
2 6 (8.96%) MCP
3 4 (5.97%) Microsoft Certification
4 3 (4.48%) ITIL Certification
5 2 (2.99%) MCSE
5 2 (2.99%) A+ Certification
5 2 (2.99%) NVQ Level 3
6 1 (1.49%) SC Cleared
6 1 (1.49%) Security Cleared
6 1 (1.49%) HND
6 1 (1.49%) PMI Certification
6 1 (1.49%) MOS
Quality Assurance & Compliance
1 42 (62.69%) SLA
2 1 (1.49%) ISO 9001
System Software
1 25 (37.31%) Active Directory
2 1 (1.49%) XenApp
Systems Management
1 2 (2.99%) AirWatch
2 1 (1.49%) Tivoli Storage Manager
2 1 (1.49%) MAILsweeper
2 1 (1.49%) DameWare
2 1 (1.49%) SCCM
Vendors
1 35 (52.24%) Microsoft
2 7 (10.45%) Remedy
3 4 (5.97%) Citrix
4 3 (4.48%) IBM
5 1 (1.49%) Lotus
5 1 (1.49%) Oracle
5 1 (1.49%) SAP
5 1 (1.49%) Cisco
5 1 (1.49%) VMware
5 1 (1.49%) Capita
5 1 (1.49%) Google
5 1 (1.49%) LANDesk
Nottingham
Blue Town Online
Salary: £30000 per annum
Posted: 8 days ago
Nottingham, Nottinghamshire
TDX Group
Salary: Competitive + pension, healthcare
Posted: 21 days ago