The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 133 140 167
Rank change year-on-year
+7 +27
Permanent jobs requiring a Service Desk Analyst 37 21 10
As % of all permanent IT jobs located in the East Midlands 0.99% 0.66% 0.29%
As % of the Job Titles category 1.02% 0.69% 0.30%
Number of salaries quoted 35 14 9
Average salary £20,000 £19,500 £18,000
Average salary % change year-on-year
+2.56% +8.33%
90% offered a salary of more than £18,500 £17,500 £15,900
10% offered a salary of more than £24,000 £22,000 £23,000
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3622 3035 3283
As % of all permanent IT jobs located in the East Midlands 96.59% 95.41% 96.02%
Number of salaries quoted 3031 2584 2845
Average salary £37,500 £36,375 £36,000
Average salary % change year-on-year
+3.09% +1.04%
90% offered a salary of more than £23,500 £25,000 £24,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 18 £21,500 -2.27%
Nottinghamshire - 9 £22,000 - 2
Leicestershire 0 7 £18,500 -5.12%
Lincolnshire +11 2 £17,250 +4.54% 1
Derbyshire - 1 - - 1
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 39 (54.93%) Microsoft
2 32 (45.07%) MS Office
3 31 (43.66%) Windows
4 25 (35.21%) SLA
5 20 (28.17%) ITIL
6 19 (26.76%) MS Excel
6 19 (26.76%) Active Directory
7 16 (22.54%) TCP/IP
8 14 (19.72%) MCP
9 13 (18.31%) Windows 7
10 12 (16.90%) MS Exchange
11 11 (15.49%) Microsoft Certification
12 9 (12.68%) Knowledge Management
12 9 (12.68%) MS PowerPoint
12 9 (12.68%) Citrix
12 9 (12.68%) Cisco
12 9 (12.68%) Windows Server 2008
13 8 (11.27%) Degree
13 8 (11.27%) Windows Vista
13 8 (11.27%) Service Management
14 7 (9.86%) Windows Server 2003
14 7 (9.86%) Internet
14 7 (9.86%) HND
14 7 (9.86%) Windows XP
15 6 (8.45%) VPN
15 6 (8.45%) Finance
15 6 (8.45%) IP Telephony
15 6 (8.45%) Service Delivery
15 6 (8.45%) Incident Management
16 5 (7.04%) Retail

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 July 2014, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.90%) MS Exchange
2 3 (4.23%) Exchange Server 2007
2 3 (4.23%) Exchange Server 2003
2 3 (4.23%) Blackberry Enterprise Server
Applications
1 32 (45.07%) MS Office
2 19 (26.76%) MS Excel
3 9 (12.68%) MS PowerPoint
4 1 (1.41%) Spreadsheet
Cloud Services
1 1 (1.41%) Google Apps
Communications & Networking
1 16 (22.54%) TCP/IP
2 7 (9.86%) Internet
3 6 (8.45%) VPN
3 6 (8.45%) IP Telephony
4 4 (5.63%) ADSL
4 4 (5.63%) VoIP
5 2 (2.82%) DHCP
6 1 (1.41%) SMTP
Database & Business Intelligence
1 1 (1.41%) Oracle Database
1 1 (1.41%) Oracle Reports
1 1 (1.41%) Crystal Reports
General
1 6 (8.45%) Finance
2 5 (7.04%) Retail
3 4 (5.63%) Telecoms
4 1 (1.41%) Aerospace
4 1 (1.41%) Law
4 1 (1.41%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.41%) Middleware
1 1 (1.41%) XML
Miscellaneous
1 4 (5.63%) Management Information System
1 4 (5.63%) Blackberry
2 3 (4.23%) Mainframe
3 2 (2.82%) Mathematics
4 1 (1.41%) EPoS
Operating Systems
1 31 (43.66%) Windows
2 13 (18.31%) Windows 7
3 9 (12.68%) Windows Server 2008
4 8 (11.27%) Windows Vista
5 7 (9.86%) Windows Server 2003
5 7 (9.86%) Windows XP
6 3 (4.23%) UNIX
7 2 (2.82%) Linux
8 1 (1.41%) Windows 8
Processes & Methodologies
1 20 (28.17%) ITIL
2 9 (12.68%) Knowledge Management
3 8 (11.27%) Service Management
4 6 (8.45%) Service Delivery
4 6 (8.45%) Incident Management
5 2 (2.82%) ITSM
5 2 (2.82%) Time Management
6 1 (1.41%) Analytics
6 1 (1.41%) Problem Management
6 1 (1.41%) Predictive Analytics
6 1 (1.41%) Stakeholder Management
Programming Languages
1 5 (7.04%) C
2 2 (2.82%) SQL
Qualifications
1 14 (19.72%) MCP
2 11 (15.49%) Microsoft Certification
3 8 (11.27%) Degree
4 7 (9.86%) HND
5 5 (7.04%) ITIL Certification
5 5 (7.04%) MCSE
6 4 (5.63%) MCITP
7 3 (4.23%) SC Cleared
7 3 (4.23%) Security Cleared
8 2 (2.82%) MCSA
8 2 (2.82%) A+ Certification
9 1 (1.41%) ITIL Foundation Certificate
9 1 (1.41%) MOS
Quality Assurance & Compliance
1 25 (35.21%) SLA
System Software
1 19 (26.76%) Active Directory
2 2 (2.82%) Terminal Services
2 2 (2.82%) Hyper-V
Vendors
1 39 (54.93%) Microsoft
2 9 (12.68%) Citrix
2 9 (12.68%) Cisco
3 5 (7.04%) VMware
4 2 (2.82%) ServiceNow
5 1 (1.41%) Google
5 1 (1.41%) Sun
5 1 (1.41%) Oracle
Lincoln, Lincolnshire
EMBS- People Transfer
Salary: To £16k per annum
Posted: 22 hours ago
East Midlands
EMBS- People Transfer
Salary: 17.5k + 2.5k Shift Allowance (DOE)
Posted: 22 hours ago
Derby, United Kingdom
University of Derby
Salary: Competitive
Posted: 13 days ago
Nottingham, Nottinghamshire
University of Nottingham
Salary: £21,597 - 25,759 per year + excellent benefits
Posted: 21 days ago
Nottingham
Smart Recruit Online
Salary: £22000 - £24000 per annum + See Job Spec
Posted: 27 days ago