The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 135 162 145
Rank change year-on-year
+27 -17
Permanent jobs requiring a Service Desk Analyst 30 31 20
As % of all permanent IT jobs located in the East Midlands 0.94% 0.83% 0.70%
As % of the Job Titles category 0.98% 0.87% 0.72%
Number of salaries quoted 25 23 20
Average salary £21,500 £19,000 £22,500
Average salary % change year-on-year
+13.15% -15.55%
90% offered a salary of more than £17,400 £17,500 £20,500
10% offered a salary of more than £25,000 £22,100 £25,000
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3063 3556 2783
As % of all permanent IT jobs located in the East Midlands 96.23% 95.59% 96.90%
Number of salaries quoted 2497 2909 2437
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 3 March 2015.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -7 9 £22,000 +10.00% 2
Leicestershire +23 8 £22,203 +20.01% 1
Nottinghamshire +17 8 £18,750 +4.16%
Lincolnshire +3 4 £21,500 +10.25%
Derbyshire +20 3 £18,500 +52.26% 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 3 March 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 48 (53.93%) Microsoft
2 43 (48.31%) ITIL
3 36 (40.45%) Windows
4 31 (34.83%) SLA
5 28 (31.46%) Active Directory
6 26 (29.21%) MS Office
7 25 (28.09%) MCP
8 24 (26.97%) LAN
9 23 (25.84%) WAN
10 18 (20.22%) MS Excel
11 16 (17.98%) MS Exchange
11 16 (17.98%) Telecoms
11 16 (17.98%) Coaching
12 15 (16.85%) Windows 7
13 14 (15.73%) Microsoft Certification
14 13 (14.61%) TCP/IP
15 12 (13.48%) Finance
15 12 (13.48%) Internet
16 11 (12.36%) SC Cleared
16 11 (12.36%) Security Cleared
17 10 (11.24%) Analytical Skills
17 10 (11.24%) Law
18 9 (10.11%) Citrix
18 9 (10.11%) MCSE
18 9 (10.11%) MOS
19 8 (8.99%) Mentoring
19 8 (8.99%) VPN
19 8 (8.99%) ISO 9001
19 8 (8.99%) Retail
20 7 (7.87%) Windows Server 2003

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 3 March 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (17.98%) MS Exchange
2 6 (6.74%) Exchange Server 2003
3 3 (3.37%) Exchange Server 2010
4 2 (2.25%) IBM Notes
4 2 (2.25%) Exchange Server 2007
Applications
1 26 (29.21%) MS Office
2 18 (20.22%) MS Excel
3 5 (5.62%) MS PowerPoint
4 1 (1.12%) Spreadsheet
Business Applications
1 1 (1.12%) SAP CS
Cloud Services
1 3 (3.37%) Office 365
Communications & Networking
1 24 (26.97%) LAN
2 23 (25.84%) WAN
3 13 (14.61%) TCP/IP
4 12 (13.48%) Internet
5 8 (8.99%) VPN
6 5 (5.62%) IP Telephony
7 4 (4.49%) Wireless
8 3 (3.37%) DNS
8 3 (3.37%) VoIP
8 3 (3.37%) ADSL
9 2 (2.25%) DHCP
Database & Business Intelligence
1 1 (1.12%) Crystal Reports
Development Applications
1 1 (1.12%) Hudson
General
1 16 (17.98%) Telecoms
2 12 (13.48%) Finance
3 10 (11.24%) Law
4 8 (8.99%) Retail
5 5 (5.62%) Publishing
6 4 (4.49%) German Language
6 4 (4.49%) Polish Language
7 3 (3.37%) Banking
7 3 (3.37%) Legal
Miscellaneous
1 10 (11.24%) Analytical Skills
2 4 (4.49%) VLE
3 2 (2.25%) PDA
3 2 (2.25%) Management Information System
Operating Systems
1 36 (40.45%) Windows
2 15 (16.85%) Windows 7
3 7 (7.87%) Windows Server 2003
3 7 (7.87%) Windows Server 2008
4 5 (5.62%) Windows XP
5 3 (3.37%) UNIX
5 3 (3.37%) Windows Vista
5 3 (3.37%) Windows 8
5 3 (3.37%) Windows Server 2012
6 2 (2.25%) Linux
7 1 (1.12%) Android
Processes & Methodologies
1 43 (48.31%) ITIL
2 16 (17.98%) Coaching
3 8 (8.99%) Mentoring
4 6 (6.74%) Service Management
4 6 (6.74%) Business Continuity
5 5 (5.62%) Line Management
6 3 (3.37%) Incident Management
6 3 (3.37%) Service Delivery
7 2 (2.25%) Knowledge Management
7 2 (2.25%) Trend Analysis
8 1 (1.12%) ITIL V3
8 1 (1.12%) Continuous Improvement
8 1 (1.12%) Root Cause Analysis
8 1 (1.12%) Problem Management
8 1 (1.12%) Capacity Planning
8 1 (1.12%) ITSM
8 1 (1.12%) Benchmarking
Programming Languages
1 6 (6.74%) C
2 3 (3.37%) SQL
3 1 (1.12%) JavaScript
Qualifications
1 25 (28.09%) MCP
2 14 (15.73%) Microsoft Certification
3 11 (12.36%) SC Cleared
3 11 (12.36%) Security Cleared
4 9 (10.11%) MOS
4 9 (10.11%) MCSE
5 6 (6.74%) HND
5 6 (6.74%) ITIL Foundation Certificate
6 5 (5.62%) MCSA
7 4 (4.49%) MCITP
7 4 (4.49%) Degree
7 4 (4.49%) NVQ Level 3
8 3 (3.37%) MCTS
9 1 (1.12%) A+ Certification
Quality Assurance & Compliance
1 31 (34.83%) SLA
2 8 (8.99%) ISO 9001
System Software
1 28 (31.46%) Active Directory
Systems Management
1 3 (3.37%) SCCM
2 1 (1.12%) Tivoli Storage Manager
Vendors
1 48 (53.93%) Microsoft
2 9 (10.11%) Citrix
3 6 (6.74%) Cisco
4 5 (5.62%) Remedy
4 5 (5.62%) VMware
5 4 (4.49%) SAP
6 3 (3.37%) LANDesk
6 3 (3.37%) IBM
7 2 (2.25%) Lotus
8 1 (1.12%) Capita
8 1 (1.12%) HP
8 1 (1.12%) ServiceNow
Leicester, Leicestershire
Experis Ltd
Salary: £20000.00 per annum + £2,200 Shift Allowance
Posted: 5 days ago
Derby
Capita - ITIN
Salary: £15000.00 - £16000.00 per annum
Posted: 17 days ago