The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 125 149 142
Rank change year-on-year
+24 -7
Permanent jobs requiring a Service Desk Analyst 41 36 24
As % of all permanent IT jobs located in the East Midlands 1.21% 0.96% 0.79%
As % of the Job Titles category 1.26% 1.01% 0.82%
Number of salaries quoted 33 28 23
Average salary £22,000 £18,750 £21,125
Average salary % change year-on-year
+17.33% -11.24%
90% offered a salary of more than £17,875 £12,500 £13,800
10% offered a salary of more than £25,000 £21,150 £24,400
UK excluding London average salary £21,750 £21,000 £21,500
% change year-on-year
+3.57% -2.32%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3252 3566 2911
As % of all permanent IT jobs located in the East Midlands 96.18% 95.37% 96.33%
Number of salaries quoted 2649 2946 2510
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £23,000 £24,500 £24,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 27 March 2015.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +28 20 £23,383 +26.39% 1
Nottinghamshire +1 8 £19,750 +58.00% 1
Northamptonshire -8 8 £22,000 +12.82% 2
Lincolnshire -2 4 £21,500 +10.25%
Derbyshire +14 3 £20,250 +6.57% 3
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 March 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 43 (52.44%) Microsoft
2 40 (48.78%) Windows
3 38 (46.34%) ITIL
4 31 (37.80%) Active Directory
5 30 (36.59%) SLA
5 30 (36.59%) MS Office
6 24 (29.27%) MS Excel
7 21 (25.61%) MCP
8 19 (23.17%) LAN
9 18 (21.95%) WAN
10 15 (18.29%) MS Exchange
11 14 (17.07%) Finance
12 13 (15.85%) Telecoms
13 12 (14.63%) Internet
14 11 (13.41%) Microsoft Certification
15 10 (12.20%) TCP/IP
15 10 (12.20%) Citrix
15 10 (12.20%) Windows 7
15 10 (12.20%) Analytical Skills
16 9 (10.98%) SC Cleared
16 9 (10.98%) Security Cleared
17 8 (9.76%) C
17 8 (9.76%) Mentoring
17 8 (9.76%) Coaching
18 7 (8.54%) MOS
18 7 (8.54%) Degree
18 7 (8.54%) ISO 9001
18 7 (8.54%) Cisco
18 7 (8.54%) Windows Server 2003
18 7 (8.54%) Remedy

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 March 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.29%) MS Exchange
2 6 (7.32%) Exchange Server 2003
3 3 (3.66%) Exchange Server 2010
4 2 (2.44%) Exchange Server 2007
5 1 (1.22%) IBM Notes
Applications
1 30 (36.59%) MS Office
2 24 (29.27%) MS Excel
3 5 (6.10%) MS PowerPoint
4 4 (4.88%) Spreadsheet
Cloud Services
1 2 (2.44%) Office 365
Communications & Networking
1 19 (23.17%) LAN
2 18 (21.95%) WAN
3 12 (14.63%) Internet
4 10 (12.20%) TCP/IP
5 6 (7.32%) IP Telephony
6 5 (6.10%) VPN
7 4 (4.88%) Wireless
8 3 (3.66%) VoIP
8 3 (3.66%) ADSL
9 2 (2.44%) DHCP
Database & Business Intelligence
1 1 (1.22%) Oracle Reports
Development Applications
1 1 (1.22%) Hudson
General
1 14 (17.07%) Finance
2 13 (15.85%) Telecoms
3 7 (8.54%) Law
4 6 (7.32%) Retail
5 5 (6.10%) Banking
5 5 (6.10%) Publishing
6 3 (3.66%) German Language
6 3 (3.66%) Polish Language
7 2 (2.44%) International Banking
8 1 (1.22%) Games
Miscellaneous
1 10 (12.20%) Analytical Skills
2 4 (4.88%) VLE
3 2 (2.44%) PDA
3 2 (2.44%) Mainframe
3 2 (2.44%) Management Information System
Operating Systems
1 40 (48.78%) Windows
2 10 (12.20%) Windows 7
3 7 (8.54%) Windows Server 2003
4 6 (7.32%) Windows Server 2008
5 5 (6.10%) UNIX
6 4 (4.88%) Windows XP
7 3 (3.66%) Windows Vista
7 3 (3.66%) Windows 8
8 2 (2.44%) Windows Server 2012
8 2 (2.44%) Linux
9 1 (1.22%) Android
Processes & Methodologies
1 38 (46.34%) ITIL
2 8 (9.76%) Mentoring
2 8 (9.76%) Coaching
3 6 (7.32%) Incident Management
4 5 (6.10%) Business Continuity
4 5 (6.10%) Service Management
4 5 (6.10%) Line Management
5 2 (2.44%) Trend Analysis
5 2 (2.44%) Service Delivery
5 2 (2.44%) Knowledge Management
6 1 (1.22%) Problem Management
6 1 (1.22%) Capacity Planning
6 1 (1.22%) ITSM
6 1 (1.22%) Benchmarking
6 1 (1.22%) Continuous Improvement
6 1 (1.22%) Root Cause Analysis
Programming Languages
1 8 (9.76%) C
2 3 (3.66%) SQL
3 1 (1.22%) JavaScript
Qualifications
1 21 (25.61%) MCP
2 11 (13.41%) Microsoft Certification
3 9 (10.98%) SC Cleared
3 9 (10.98%) Security Cleared
4 7 (8.54%) Degree
4 7 (8.54%) MOS
5 6 (7.32%) MCSE
6 5 (6.10%) ITIL Foundation Certificate
7 4 (4.88%) NVQ Level 3
7 4 (4.88%) HND
8 2 (2.44%) MCSA
8 2 (2.44%) A+ Certification
9 1 (1.22%) ITIL Certification
9 1 (1.22%) MCITP
Quality Assurance & Compliance
1 30 (36.59%) SLA
2 7 (8.54%) ISO 9001
System Software
1 31 (37.80%) Active Directory
2 1 (1.22%) XenApp
Systems Management
1 3 (3.66%) SCCM
2 1 (1.22%) Tivoli Storage Manager
2 1 (1.22%) MAILsweeper
2 1 (1.22%) DameWare
Vendors
1 43 (52.44%) Microsoft
2 10 (12.20%) Citrix
3 7 (8.54%) Cisco
3 7 (8.54%) Remedy
4 5 (6.10%) VMware
5 3 (3.66%) LANDesk
5 3 (3.66%) IBM
6 1 (1.22%) Oracle
6 1 (1.22%) SAP
6 1 (1.22%) Lotus
6 1 (1.22%) HP
6 1 (1.22%) ServiceNow
6 1 (1.22%) Capita
Derby, Derbyshire
Inoapps Ltd
Salary: BOE
Posted: 5 days ago
Northampton
Deerfoot IT
Salary: £20000 - £25000 per annum
Posted: 11 days ago