The statistics below represent IT jobs advertised across the East Midlands region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 September 2016 with a comparison to same period over 2 years.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 134 177 147
Rank change year-on-year
+43 -30
Permanent jobs requiring a Service Desk Analyst 41 17 42
As % of all permanent IT jobs located in the East Midlands 1.30% 0.45% 1.15%
As % of the Job Titles category 1.33% 0.46% 1.18%
Number of salaries quoted 31 11 38
Median salary £24,500 £19,250 £19,875
Median salary % change year-on-year
+27.27% -3.14%
90% offered a salary of more than £19,500 £17,550 £15,000
10% offered a salary of more than £30,000 £24,265 £24,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3079 3725 3556
As % of all permanent IT jobs located in the East Midlands 97.62% 97.77% 97.64%
Number of salaries quoted 2428 3011 2985
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £24,000 £23,500 £22,500
10% offered a salary of more than £57,500 £52,454 £52,500
UK excluding London median salary £42,250 £40,000 £40,000
% change year-on-year
+5.62% -

Service Desk Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the East Midlands region over the 3 months to 24 September 2016.

Service Desk Analyst Salary Histogram in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire - 23 £25,750 - 3
Leicestershire 0 12 £19,500 -19.63%
Nottinghamshire +14 11 £24,500 +28.94% 1
Derbyshire +32 5 - -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Desk Analyst in the job title.

1 69 (74.19%) Windows
2 46 (49.46%) Active Directory
3 45 (48.39%) MS Office
3 45 (48.39%) MS Excel
4 40 (43.01%) Microsoft
5 39 (41.94%) SLA
6 27 (29.03%) Windows 7
7 26 (27.96%) Degree
7 26 (27.96%) ITIL
8 19 (20.43%) Banking
8 19 (20.43%) International Banking
9 17 (18.28%) Analytical Skills
10 12 (12.90%) Virtual Team
11 11 (11.83%) MS Exchange
11 11 (11.83%) SC Cleared
11 11 (11.83%) Security Cleared
12 10 (10.75%) Service Management
13 9 (9.68%) SQL
14 8 (8.60%) Problem Management
15 7 (7.53%) Windows 8
15 7 (7.53%) MCP
16 6 (6.45%) Windows 2000
16 6 (6.45%) Windows Server 2003
16 6 (6.45%) Cisco
16 6 (6.45%) Microsoft Certification
16 6 (6.45%) Finance
16 6 (6.45%) Exchange Server 2013
17 5 (5.38%) Windows Server
17 5 (5.38%) Driving Licence
17 5 (5.38%) Exchange Server 2007

Service Desk Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (11.83%) MS Exchange
2 6 (6.45%) Exchange Server 2013
3 5 (5.38%) Exchange Server 2007
3 5 (5.38%) SharePoint
4 4 (4.30%) Exchange Server 2010
5 3 (3.23%) Exchange Server 2003
5 3 (3.23%) Exchange Server 5.5
5 3 (3.23%) Skype for Business
6 1 (1.08%) Blackberry Enterprise Server
Applications
1 45 (48.39%) MS Excel
1 45 (48.39%) MS Office
2 3 (3.23%) MS PowerPoint
3 2 (2.15%) MS Visio
4 1 (1.08%) Spreadsheet
Cloud Services
1 1 (1.08%) Office 365
Communications & Networking
1 5 (5.38%) TCP/IP
1 5 (5.38%) Wireless
2 3 (3.23%) IP Telephony
2 3 (3.23%) LAN
3 2 (2.15%) DHCP
3 2 (2.15%) Remote Desktop
Database & Business Intelligence
1 2 (2.15%) SQL Server
General
1 19 (20.43%) Banking
1 19 (20.43%) International Banking
2 6 (6.45%) Finance
3 3 (3.23%) Welsh Language
4 2 (2.15%) Advertising
5 1 (1.08%) Automotive
5 1 (1.08%) Publishing
Miscellaneous
1 17 (18.28%) Analytical Skills
2 12 (12.90%) Virtual Team
3 5 (5.38%) Driving Licence
4 3 (3.23%) Management Information System
4 3 (3.23%) Telematics
5 2 (2.15%) Computer Science
5 2 (2.15%) Data Centre
5 2 (2.15%) Mathematics
5 2 (2.15%) Performance Metrics
5 2 (2.15%) Smart Meter
6 1 (1.08%) Blackberry
6 1 (1.08%) Statistics
6 1 (1.08%) User Experience
6 1 (1.08%) VLE
Operating Systems
1 69 (74.19%) Windows
2 27 (29.03%) Windows 7
3 7 (7.53%) Windows 8
4 6 (6.45%) Windows 2000
4 6 (6.45%) Windows Server 2003
5 5 (5.38%) Windows Server
6 3 (3.23%) Windows 10
6 3 (3.23%) Windows Server 2008
6 3 (3.23%) Windows Vista
7 1 (1.08%) Unix
7 1 (1.08%) Windows Server 2012
7 1 (1.08%) Windows XP
Processes & Methodologies
1 26 (27.96%) ITIL
2 10 (10.75%) Service Management
3 8 (8.60%) Problem Management
4 5 (5.38%) Time Management
5 4 (4.30%) Continuous Improvement
5 4 (4.30%) Incident Management
5 4 (4.30%) Mentoring
6 3 (3.23%) Configuration Management
6 3 (3.23%) ITSM
6 3 (3.23%) Patch Management
6 3 (3.23%) Process Improvement
7 2 (2.15%) Data Analysis
7 2 (2.15%) Escalation Management
7 2 (2.15%) Logistics
7 2 (2.15%) Process Management
7 2 (2.15%) Service Delivery
8 1 (1.08%) Agile Software Development
8 1 (1.08%) Analytics
8 1 (1.08%) Data Analytics
8 1 (1.08%) Line Management
Programming Languages
1 9 (9.68%) SQL
2 2 (2.15%) C
Qualifications
1 26 (27.96%) Degree
2 11 (11.83%) SC Cleared
2 11 (11.83%) Security Cleared
3 7 (7.53%) MCP
4 6 (6.45%) Microsoft Certification
5 5 (5.38%) ITIL Certification
5 5 (5.38%) MCSE
6 2 (2.15%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 39 (41.94%) SLA
System Software
1 46 (49.46%) Active Directory
2 1 (1.08%) XenApp
Systems Management
1 2 (2.15%) Systems Management Server (SMS)
Vendors
1 40 (43.01%) Microsoft
2 6 (6.45%) Cisco
3 4 (4.30%) Citrix
4 3 (3.23%) Remedy
4 3 (3.23%) SolarWinds
4 3 (3.23%) Wyse
5 1 (1.08%) SAP
5 1 (1.08%) VMware
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VIQU
Salary: £20k - 23k per year + benefits
Posted: Yesterday
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Salary: £27000 - £30000.00 per annum
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Salary: £19000 - £23000 per annum + Benefits
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