The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 154 145 146
Rank change year-on-year
-9 +1
Permanent jobs requiring a Service Desk Analyst 22 37 21
As % of all permanent IT jobs located in the East Midlands 0.60% 0.98% 0.66%
As % of the Job Titles category 0.62% 1.02% 0.69%
Number of salaries quoted 9 35 14
Average salary £22,500 £19,500 £19,500
Average salary % change year-on-year
+15.38% -
90% offered a salary of more than £17,800 £17,900 £17,500
10% offered a salary of more than £24,332 £24,000 £22,000
UK excluding London average salary £22,000 £21,675 £20,500
% change year-on-year
+1.49% +5.73%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3550 3632 3036
As % of all permanent IT jobs located in the East Midlands 96.28% 96.67% 95.47%
Number of salaries quoted 2931 3034 2585
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £23,000 £23,500 £25,000
10% offered a salary of more than £56,000 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in the East Midlands

Service Desk Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the East Midlands region.

Service Desk Analyst Salary Trend in the East Midlands

Service Desk Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the East Midlands region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +27 19 £23,383 +26.39% 1
Nottinghamshire -8 2 £17,500 -16.66% 2
Derbyshire -8 1 £23,000 - 2
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in the East Midlands

For the 6 months to 3 August 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 42 (75.00%) Windows
2 40 (71.43%) SLA
3 35 (62.50%) MS Excel
4 33 (58.93%) Microsoft
5 31 (55.36%) MS Office
6 22 (39.29%) Banking
6 22 (39.29%) Degree
7 20 (35.71%) International Banking
8 18 (32.14%) ITIL
9 16 (28.57%) Active Directory
10 9 (16.07%) Finance
11 7 (12.50%) Incident Management
11 7 (12.50%) Remedy
12 6 (10.71%) C
12 6 (10.71%) Spreadsheet
13 5 (8.93%) Windows 7
14 4 (7.14%) Service Management
14 4 (7.14%) Windows XP
14 4 (7.14%) LAN
14 4 (7.14%) WAN
15 3 (5.36%) TCP/IP
15 3 (5.36%) MS Exchange
15 3 (5.36%) ITIL Certification
15 3 (5.36%) Internet
15 3 (5.36%) UNIX
15 3 (5.36%) MS PowerPoint
15 3 (5.36%) Analytical Skills
16 2 (3.57%) AirWatch
16 2 (3.57%) Telematics
16 2 (3.57%) IBM

Service Desk Analyst
Top Related IT Skills in the East Midlands by Category

For the 6 months to 3 August 2015, IT jobs across the East Midlands region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (5.36%) MS Exchange
Applications
1 35 (62.50%) MS Excel
2 31 (55.36%) MS Office
3 6 (10.71%) Spreadsheet
4 3 (5.36%) MS PowerPoint
Communications & Networking
1 4 (7.14%) WAN
1 4 (7.14%) LAN
2 3 (5.36%) TCP/IP
2 3 (5.36%) Internet
3 1 (1.79%) Wireless
3 1 (1.79%) IP Telephony
3 1 (1.79%) SMS
Database & Business Intelligence
1 1 (1.79%) Oracle Reports
General
1 22 (39.29%) Banking
2 20 (35.71%) International Banking
3 9 (16.07%) Finance
4 1 (1.79%) Publishing
4 1 (1.79%) Games
4 1 (1.79%) Retail
Miscellaneous
1 3 (5.36%) Analytical Skills
2 2 (3.57%) Mainframe
2 2 (3.57%) Telematics
3 1 (1.79%) PMI
3 1 (1.79%) Management Information System
3 1 (1.79%) VLE
Operating Systems
1 42 (75.00%) Windows
2 5 (8.93%) Windows 7
3 4 (7.14%) Windows XP
4 3 (5.36%) UNIX
5 1 (1.79%) Linux
Processes & Methodologies
1 18 (32.14%) ITIL
2 7 (12.50%) Incident Management
3 4 (7.14%) Service Management
4 1 (1.79%) Service Delivery
4 1 (1.79%) Knowledge Management
4 1 (1.79%) Problem Management
4 1 (1.79%) Capacity Planning
4 1 (1.79%) Continuous Improvement
4 1 (1.79%) Root Cause Analysis
4 1 (1.79%) Mentoring
Programming Languages
1 6 (10.71%) C
2 1 (1.79%) JavaScript
2 1 (1.79%) SQL
Qualifications
1 22 (39.29%) Degree
2 3 (5.36%) ITIL Certification
3 2 (3.57%) A+ Certification
4 1 (1.79%) NVQ Level 3
4 1 (1.79%) PMI Certification
4 1 (1.79%) MCP
4 1 (1.79%) HND
Quality Assurance & Compliance
1 40 (71.43%) SLA
System Software
1 16 (28.57%) Active Directory
2 1 (1.79%) XenApp
Systems Management
1 2 (3.57%) AirWatch
2 1 (1.79%) Tivoli Storage Manager
2 1 (1.79%) MAILsweeper
2 1 (1.79%) DameWare
Vendors
1 33 (58.93%) Microsoft
2 7 (12.50%) Remedy
3 2 (3.57%) IBM
3 2 (3.57%) Citrix
4 1 (1.79%) Oracle
4 1 (1.79%) SAP
4 1 (1.79%) Cisco
4 1 (1.79%) VMware
4 1 (1.79%) Google
Nottingham
Searchability
Salary: £18000 - £22000 per annum
Posted: 4 days ago
Leicester, Leicestershire
Blues Point Ltd
Salary: Up to £25,000 per annum + pension, healthcare, bonus, shift allowance,
Posted: 5 days ago
Nottinghamshire
Capita - ITIN
Salary: £16000 - £18000 per annum + Benefits
Posted: 12 days ago