The statistics below represent IT jobs advertised across the Liverpool region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 54 47 59
Rank change year-on-year
-7 +12
Permanent jobs requiring a 2nd Line Support 7 2 2
As % of all permanent IT jobs located in Liverpool 1.48% 0.53% 0.38%
As % of the Job Titles category 1.51% 0.55% 0.40%
Number of salaries quoted 7 1 2
Median salary £24,000 £21,000 £21,500
Median salary % change year-on-year
+14.28% -2.32%
90% offered a salary of more than £22,600 £21,000 £19,500
10% offered a salary of more than £27,500 £21,000 £23,500
UK excluding London median salary £25,875 £25,000 £24,750
% change year-on-year
+3.50% +1.01%
2nd Line Support
Merseyside

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Liverpool region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Liverpool
Permanent IT job ads with a match in the
Job Titles category
463 365 501
As % of all permanent IT jobs located in Liverpool 97.68% 97.59% 95.98%
Number of salaries quoted 352 286 433
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,000 £23,400 £26,000
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Liverpool

The demand trend of job ads across the Liverpool region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Liverpool

2nd Line Support
Salary Trend in Liverpool

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Liverpool region.

2nd Line Support Salary Trend in Liverpool

2nd Line Support Skill Set
Top 30 Related IT Skills in Liverpool

For the 6 months to 30 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Liverpool region featuring 2nd Line Support in the job title.

1 9 (100.00%) Active Directory
2 7 (77.78%) Citrix
3 6 (66.67%) Windows
4 5 (55.56%) ITIL
5 3 (33.33%) Microsoft
5 3 (33.33%) Hyper-V
5 3 (33.33%) XenApp
5 3 (33.33%) Legal
5 3 (33.33%) VMware
5 3 (33.33%) Remote Desktop
6 2 (22.22%) Windows Server 2012
6 2 (22.22%) Windows Server
6 2 (22.22%) Law
6 2 (22.22%) Cisco
6 2 (22.22%) MCSE
6 2 (22.22%) MCSA
6 2 (22.22%) MS Exchange
6 2 (22.22%) TCP/IP
6 2 (22.22%) Microsoft Certification
7 1 (11.11%) Finance
7 1 (11.11%) Windows Server 2003
7 1 (11.11%) SLA
7 1 (11.11%) LAN
7 1 (11.11%) WAN
7 1 (11.11%) Windows XP
7 1 (11.11%) Exchange Server 2010
7 1 (11.11%) Continuous Improvement
7 1 (11.11%) Change Control
7 1 (11.11%) Windows 8
7 1 (11.11%) SCCM

2nd Line Support Skill Set
Top Related IT Skills in Liverpool by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2010
2 1 (11.11%) Exchange Server 2013
Communications & Networking
1 3 (33.33%) Remote Desktop
2 2 (22.22%) TCP/IP
3 1 (11.11%) LAN
3 1 (11.11%) WAN
General
1 3 (33.33%) Legal
2 2 (22.22%) Law
3 1 (11.11%) Finance
Operating Systems
1 6 (66.67%) Windows
2 2 (22.22%) Windows Server
2 2 (22.22%) Windows Server 2012
3 1 (11.11%) Windows 8
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows XP
Processes & Methodologies
1 5 (55.56%) ITIL
2 1 (11.11%) Change Control
2 1 (11.11%) Continuous Improvement
Qualifications
1 2 (22.22%) MCSA
1 2 (22.22%) MCSE
1 2 (22.22%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 9 (100.00%) Active Directory
2 3 (33.33%) Hyper-V
2 3 (33.33%) XenApp
3 1 (11.11%) VMware Infrastructure
Systems Management
1 1 (11.11%) SCCM
1 1 (11.11%) SCSM
Vendors
1 7 (77.78%) Citrix
2 3 (33.33%) Microsoft
2 3 (33.33%) VMware
3 2 (22.22%) Cisco