The statistics below represent IT jobs advertised across the Merseyside region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Second Line Support
North West / Merseyside
Rank 65 49 56
Rank change year-on-year
-16 +7
Permanent jobs requiring a 2nd Line Support 6 12 3
As % of all permanent IT jobs located in Merseyside 0.98% 2.29% 0.67%
As % of the Job Titles category 1.04% 2.36% 0.68%
Number of salaries quoted 2 4 3
Median salary £22,750 £20,000 £23,500
Median salary % change year-on-year
+13.75% -14.89%
90% offered a salary of more than £18,950 £20,000 £21,100
10% offered a salary of more than £26,550 £22,625 £26,300
UK excluding London median salary £25,000 £25,266 £25,000
% change year-on-year
-1.05% +1.06%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
579 508 439
As % of all permanent IT jobs located in Merseyside 94.92% 96.95% 97.34%
Number of salaries quoted 472 396 374
Median salary £37,500 £36,000 £38,000
Median salary % change year-on-year
+4.16% -5.26%
90% offered a salary of more than £27,400 £25,000 £25,000
10% offered a salary of more than £53,658 £63,000 £50,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Merseyside

2nd Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Merseyside region.

2nd Line Support Salary Trend in Merseyside

2nd Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Merseyside region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -13 2 - -
Wirral - 2 - -
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 24 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring 2nd Line Support in the job title.

1 8 (80.00%) ITIL
2 6 (60.00%) Active Directory
3 5 (50.00%) Windows
3 5 (50.00%) MS Exchange
3 5 (50.00%) VMware
4 4 (40.00%) Citrix
4 4 (40.00%) Microsoft
5 3 (30.00%) ITIL V3
5 3 (30.00%) Service Delivery
6 2 (20.00%) WebSphere
6 2 (20.00%) Law
6 2 (20.00%) Legal
6 2 (20.00%) Project Management
6 2 (20.00%) SLA
6 2 (20.00%) Apache
6 2 (20.00%) SQL
6 2 (20.00%) Oracle
6 2 (20.00%) IIS
6 2 (20.00%) Case Management
6 2 (20.00%) iPad
6 2 (20.00%) Hyper-V
6 2 (20.00%) XenApp
7 1 (10.00%) Change Control
7 1 (10.00%) Exchange Server 2010
7 1 (10.00%) Windows Server
7 1 (10.00%) MCP
7 1 (10.00%) Data Warehouse
7 1 (10.00%) Finance
7 1 (10.00%) Release Management
7 1 (10.00%) VMware Infrastructure

2nd Line Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (50.00%) MS Exchange
2 2 (20.00%) Apache
2 2 (20.00%) IIS
2 2 (20.00%) WebSphere
3 1 (10.00%) Exchange Server 2010
Communications & Networking
1 1 (10.00%) IP Telephony
Database & Business Intelligence
1 1 (10.00%) Data Warehouse
General
1 2 (20.00%) Law
1 2 (20.00%) Legal
2 1 (10.00%) Banking
2 1 (10.00%) Finance
Miscellaneous
1 2 (20.00%) iPad
Operating Systems
1 5 (50.00%) Windows
2 1 (10.00%) Windows Server
Processes & Methodologies
1 8 (80.00%) ITIL
2 3 (30.00%) ITIL V3
2 3 (30.00%) Service Delivery
3 2 (20.00%) Case Management
3 2 (20.00%) Project Management
4 1 (10.00%) Change Control
4 1 (10.00%) Release Management
Programming Languages
1 2 (20.00%) SQL
Qualifications
1 1 (10.00%) MCP
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 6 (60.00%) Active Directory
2 2 (20.00%) Hyper-V
2 2 (20.00%) XenApp
3 1 (10.00%) VMware Infrastructure
Vendors
1 5 (50.00%) VMware
2 4 (40.00%) Citrix
2 4 (40.00%) Microsoft
3 2 (20.00%) Oracle