The statistics below represent IT jobs advertised across the Merseyside region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 May 2016 with a comparison to same period over 2 years.

3 months to
31 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 46 58 72
Rank change year-on-year
+12 +14
Permanent jobs requiring a 2nd Line Support 4 1 5
As % of all permanent IT jobs located in Merseyside 0.99% 0.21% 0.77%
As % of the Job Titles category 1.01% 0.22% 0.80%
Number of salaries quoted 4 0 5
Median salary £27,500 - £23,000
90% offered a salary of more than £25,050 - £20,200
10% offered a salary of more than £31,000 - £27,100
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
396 459 623
As % of all permanent IT jobs located in Merseyside 97.54% 95.63% 95.70%
Number of salaries quoted 321 334 544
Median salary £40,000 £36,000 £36,500
Median salary % change year-on-year
+11.11% -1.36%
90% offered a salary of more than £27,000 £22,100 £27,000
10% offered a salary of more than £60,000 £51,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Merseyside

2nd Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Merseyside region.

2nd Line Support Salary Trend in Merseyside

2nd Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Merseyside region over the 3 months to 31 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool - 4 £27,500 - 2
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 31 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring 2nd Line Support in the job title.

1 10 (100.00%) ITIL
1 10 (100.00%) Active Directory
2 7 (70.00%) Citrix
2 7 (70.00%) Windows
2 7 (70.00%) MS Exchange
2 7 (70.00%) Microsoft
3 6 (60.00%) SLA
3 6 (60.00%) Windows Server
4 5 (50.00%) Microsoft Certification
4 5 (50.00%) SQL
4 5 (50.00%) Service Management
4 5 (50.00%) Finance
4 5 (50.00%) Exchange Server 2010
4 5 (50.00%) Windows 8
4 5 (50.00%) Windows Server 2008
5 4 (40.00%) ITIL V3
5 4 (40.00%) iPhone
5 4 (40.00%) Windows 7
5 4 (40.00%) iPad
5 4 (40.00%) Video Conferencing
5 4 (40.00%) Banking
5 4 (40.00%) MCDST
5 4 (40.00%) Degree
5 4 (40.00%) Wealth Management
5 4 (40.00%) Exchange Server 2007
5 4 (40.00%) Symantec
5 4 (40.00%) Remedy
5 4 (40.00%) Intel Security
5 4 (40.00%) Norton AntiVirus
5 4 (40.00%) Blackberry

2nd Line Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (70.00%) MS Exchange
2 5 (50.00%) Exchange Server 2010
3 4 (40.00%) Blackberry Enterprise Server
3 4 (40.00%) Exchange Server 2007
4 1 (10.00%) Exchange Server 2013
Applications
1 4 (40.00%) MS Office
2 1 (10.00%) MS Excel
Communications & Networking
1 4 (40.00%) VPN
2 3 (30.00%) TCP/IP
3 1 (10.00%) LAN
3 1 (10.00%) WAN
General
1 5 (50.00%) Finance
2 4 (40.00%) Banking
3 1 (10.00%) Law
Miscellaneous
1 4 (40.00%) Blackberry
1 4 (40.00%) iPad
1 4 (40.00%) iPhone
1 4 (40.00%) Video Conferencing
Operating Systems
1 7 (70.00%) Windows
2 6 (60.00%) Windows Server
3 5 (50.00%) Windows 8
3 5 (50.00%) Windows Server 2008
4 4 (40.00%) Windows 7
5 2 (20.00%) Windows Server 2012
6 1 (10.00%) Windows Server 2003
6 1 (10.00%) Windows XP
Processes & Methodologies
1 10 (100.00%) ITIL
2 5 (50.00%) Service Management
3 4 (40.00%) ITIL V3
3 4 (40.00%) Wealth Management
4 1 (10.00%) Change Control
4 1 (10.00%) Continuous Improvement
4 1 (10.00%) ITSM
4 1 (10.00%) Time Management
Programming Languages
1 5 (50.00%) SQL
Qualifications
1 5 (50.00%) Microsoft Certification
2 4 (40.00%) Citrix Certification
2 4 (40.00%) Degree
2 4 (40.00%) MCDST
3 1 (10.00%) MCSA
3 1 (10.00%) MCSE
Quality Assurance & Compliance
1 6 (60.00%) SLA
System Software
1 10 (100.00%) Active Directory
2 2 (20.00%) Hyper-V
2 2 (20.00%) XenApp
3 1 (10.00%) VMware Infrastructure
Systems Management
1 4 (40.00%) Norton AntiVirus
2 1 (10.00%) SCCM
2 1 (10.00%) SCSM
Vendors
1 7 (70.00%) Citrix
1 7 (70.00%) Microsoft
2 4 (40.00%) Intel Security
2 4 (40.00%) Remedy
2 4 (40.00%) Symantec
3 2 (20.00%) VMware
4 1 (10.00%) Cisco
Liverpool, Warrington, Widnes, Merseyside,...
Actis Recruitment Ltd
Salary: £20,000 to £25,000 + bens
Posted: 12 hours ago
Liverpool
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 7 days ago