The statistics below represent IT jobs advertised across the Merseyside region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 66 54 58
Rank change year-on-year
-12 +4
Permanent jobs requiring a 2nd Line Support 7 4 2
As % of all permanent IT jobs located in Merseyside 1.03% 0.93% 0.35%
As % of the Job Titles category 1.11% 0.94% 0.37%
Number of salaries quoted 7 3 0
Median salary £24,000 £22,500 -
Median salary % change year-on-year
+6.66% -
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Merseyside region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Merseyside
Permanent IT job ads with a match in the
Job Titles category
628 426 546
As % of all permanent IT jobs located in Merseyside 92.49% 98.84% 94.79%
Number of salaries quoted 438 330 449
Median salary £37,500 £37,500 £40,500
Median salary % change year-on-year
- -7.40%
90% offered a salary of more than £25,000 £23,000 £26,500
10% offered a salary of more than £55,000 £57,500 £64,500
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support
Jobs Demand Trend in Merseyside

The demand trend of job ads across the Merseyside region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Merseyside

2nd Line Support
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Merseyside region.

2nd Line Support Salary Trend in Merseyside

2nd Line Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Merseyside region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool -20 4 £24,000 +14.28%
Southport - 3 £27,500 -
2nd Line Support
North West

2nd Line Support Skill Set
Top 30 Related IT Skills in Merseyside

For the 6 months to 28 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region featuring 2nd Line Support in the job title.

1 9 (81.82%) Active Directory
2 7 (63.64%) Citrix
3 6 (54.55%) ITIL
3 6 (54.55%) Windows
4 4 (36.36%) Hyper-V
4 4 (36.36%) XenApp
5 3 (27.27%) Remote Desktop
5 3 (27.27%) Legal
5 3 (27.27%) VMware
5 3 (27.27%) WebSphere
5 3 (27.27%) SQL
5 3 (27.27%) IIS
6 2 (18.18%) Oracle
6 2 (18.18%) MCSE
6 2 (18.18%) MCSA
6 2 (18.18%) Apache
6 2 (18.18%) Microsoft Certification
6 2 (18.18%) Project Management
6 2 (18.18%) Service Delivery
6 2 (18.18%) VMware Infrastructure
6 2 (18.18%) Cisco
6 2 (18.18%) Windows Server
6 2 (18.18%) ITIL V3
6 2 (18.18%) Change Control
6 2 (18.18%) Law
7 1 (9.09%) NoSQL
7 1 (9.09%) Windows Server 2012
7 1 (9.09%) Microsoft
7 1 (9.09%) JBoss
7 1 (9.09%) PowerShell

2nd Line Support Skill Set
Top Related IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) IIS
1 3 (27.27%) WebSphere
2 2 (18.18%) Apache
3 1 (9.09%) JBoss
3 1 (9.09%) MS Exchange
3 1 (9.09%) Tomcat
Communications & Networking
1 3 (27.27%) Remote Desktop
Database & Business Intelligence
1 1 (9.09%) NoSQL
General
1 3 (27.27%) Legal
2 2 (18.18%) Law
3 1 (9.09%) Finance
Libraries, Frameworks & Software Standards
1 1 (9.09%) XML
Operating Systems
1 6 (54.55%) Windows
2 2 (18.18%) Windows Server
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 6 (54.55%) ITIL
2 2 (18.18%) Change Control
2 2 (18.18%) ITIL V3
2 2 (18.18%) Project Management
2 2 (18.18%) Service Delivery
Programming Languages
1 3 (27.27%) SQL
2 1 (9.09%) PowerShell
Qualifications
1 2 (18.18%) MCSA
1 2 (18.18%) MCSE
1 2 (18.18%) Microsoft Certification
System Software
1 9 (81.82%) Active Directory
2 4 (36.36%) Hyper-V
2 4 (36.36%) XenApp
3 2 (18.18%) VMware Infrastructure
Vendors
1 7 (63.64%) Citrix
2 3 (27.27%) VMware
3 2 (18.18%) Cisco
3 2 (18.18%) Oracle
4 1 (9.09%) Microsoft