The table below looks at the statistics for CTI skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 613 595 618
Rank change year-on-year
-18 +23
Permanent jobs citing CTI 10 14 23
As % of all permanent IT jobs located in London 0.022% 0.032% 0.045%
As % of the Communications & Networking category 0.13% 0.20% 0.26%
Number of salaries quoted 7 8 22
Average salary £50,000 £63,750 £43,750
Average salary % change year-on-year
-21.56% +45.71%
90% offered a salary of more than £43,000 £44,750 £37,500
10% offered a salary of more than £62,000 £86,500 £64,500
UK excluding London average salary £45,000 £35,000 £54,500
% change year-on-year
+28.57% -35.77%
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the London region.

Communications & Networking Category
London
Permanent IT job ads with a match in the
Communications & Networking category
7687 7056 8737
As % of all permanent IT jobs located in London 16.75% 15.94% 17.22%
Number of salaries quoted 6343 5950 7402
Average salary £50,000 £50,000 £48,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £40,000 £40,000 £40,000

CTI
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the London region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in London

CTI
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the London region.

CTI Salary Trend in London

CTI
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing CTI across the London region over the 3 months to 16 September 2014.

CTI Salary Histogram in London

CTI
Top 30 Related IT Skills in London

For the 6 months to 16 September 2014, IT jobs across the London region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 17 (65.38%) IVR
2 15 (57.69%) Avaya
3 10 (38.46%) Cisco
3 10 (38.46%) Degree
4 9 (34.62%) Unified Communications
4 9 (34.62%) PBX
4 9 (34.62%) Genesys
4 9 (34.62%) Telecoms
5 8 (30.77%) VoIP
5 8 (30.77%) Java
6 7 (26.92%) CRM
7 6 (23.08%) Legal
7 6 (23.08%) Product Management
7 6 (23.08%) Mitel
8 5 (19.23%) DEFINITY
8 5 (19.23%) VXML
8 5 (19.23%) SQL
8 5 (19.23%) VB
8 5 (19.23%) XML
8 5 (19.23%) HND
9 4 (15.38%) Analytics
9 4 (15.38%) Analytical Skills
10 3 (11.54%) Coaching
10 3 (11.54%) Dialogic
10 3 (11.54%) Verint
10 3 (11.54%) Asterisk PBX
10 3 (11.54%) SaaS
10 3 (11.54%) Network Architecture
10 3 (11.54%) Workforce Management Optimization
10 3 (11.54%) Resource Management

CTI
Top Related IT Skills in London by Category

For the 6 months to 16 September 2014, IT jobs across the London region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) CMS
Applications
1 1 (3.85%) Spreadsheet
Cloud Services
1 3 (11.54%) SaaS
Communications & Networking
1 9 (34.62%) Unified Communications
1 9 (34.62%) PBX
2 8 (30.77%) VoIP
3 5 (19.23%) DEFINITY
4 3 (11.54%) Asterisk PBX
4 3 (11.54%) VPLS
4 3 (11.54%) WLAN
4 3 (11.54%) Ethernet
4 3 (11.54%) SMS
4 3 (11.54%) VPN
4 3 (11.54%) Internet
4 3 (11.54%) MPLS
4 3 (11.54%) Firewall
5 2 (7.69%) DPNSS
5 2 (7.69%) MGCP
5 2 (7.69%) RTP
5 2 (7.69%) SS7
5 2 (7.69%) ISUP
5 2 (7.69%) Q.931
5 2 (7.69%) H.323
Database & Business Intelligence
1 1 (3.85%) SQL Server
General
1 9 (34.62%) Telecoms
2 6 (23.08%) Legal
3 3 (11.54%) Marketing
4 2 (7.69%) Front Office
4 2 (7.69%) Back Office
4 2 (7.69%) Finance
4 2 (7.69%) French Language
4 2 (7.69%) German Language
5 1 (3.85%) Banking
5 1 (3.85%) Billing
Job Titles
1 3 (11.54%) Product Manager
1 3 (11.54%) Senior Support Consultant
1 3 (11.54%) Implementation Consultant
1 3 (11.54%) Avaya Engineer
1 3 (11.54%) Avaya Specialist
1 3 (11.54%) Senior Implementation Consultant
1 3 (11.54%) Architect
1 3 (11.54%) Senior Consultant
1 3 (11.54%) Consultant
1 3 (11.54%) Support Consultant
2 2 (7.69%) Software Engineer
2 2 (7.69%) Technical Architect
2 2 (7.69%) Technical Product Manager
2 2 (7.69%) Network Manager
2 2 (7.69%) Technical Manager
2 2 (7.69%) Team Leader
2 2 (7.69%) Implementation Engineer
3 1 (3.85%) IT Administrator
3 1 (3.85%) Voice Engineer
3 1 (3.85%) Junior
Libraries, Frameworks & Software Standards
1 5 (19.23%) VXML
1 5 (19.23%) XML
2 3 (11.54%) ODBC
2 3 (11.54%) JDBC
3 2 (7.69%) EJB
3 2 (7.69%) SOAP
3 2 (7.69%) Web Services
3 2 (7.69%) Java EE
3 2 (7.69%) JTAPI
3 2 (7.69%) EJB 3.0
3 2 (7.69%) TAPI
3 2 (7.69%) CCXML
4 1 (3.85%) HTML
4 1 (3.85%) .NET
4 1 (3.85%) ASP.NET
Miscellaneous
1 17 (65.38%) IVR
2 4 (15.38%) Analytical Skills
3 3 (11.54%) Computer Science
4 2 (7.69%) PKI
4 2 (7.69%) Enterprise Software
5 1 (3.85%) Video Conferencing
Operating Systems
1 2 (7.69%) Windows
1 2 (7.69%) Linux
2 1 (3.85%) UNIX
Processes & Methodologies
1 7 (26.92%) CRM
2 6 (23.08%) Product Management
3 4 (15.38%) Analytics
4 3 (11.54%) Coaching
4 3 (11.54%) Network Architecture
4 3 (11.54%) Workforce Management Optimization
4 3 (11.54%) Resource Management
4 3 (11.54%) Workflow Management
4 3 (11.54%) Workflow
5 2 (7.69%) Process Management
5 2 (7.69%) Project Management
5 2 (7.69%) SOA
5 2 (7.69%) OOP
5 2 (7.69%) Test Scripting
5 2 (7.69%) Network Design
5 2 (7.69%) Technical Architecture
5 2 (7.69%) Incident Management
5 2 (7.69%) Disaster Recovery
5 2 (7.69%) Business Analysis
5 2 (7.69%) Problem Management
Programming Languages
1 8 (30.77%) Java
2 5 (19.23%) SQL
2 5 (19.23%) VB
3 1 (3.85%) Ruby
3 1 (3.85%) Python
3 1 (3.85%) C#
Qualifications
1 10 (38.46%) Degree
2 5 (19.23%) HND
Quality Assurance & Compliance
1 3 (11.54%) SLA
System Software
1 1 (3.85%) Active Directory
Vendors
1 15 (57.69%) Avaya
2 10 (38.46%) Cisco
3 9 (34.62%) Genesys
4 6 (23.08%) Mitel
5 3 (11.54%) Dialogic
5 3 (11.54%) Verint
5 3 (11.54%) Nortel
5 3 (11.54%) Siemens
5 3 (11.54%) Remedy
6 2 (7.69%) Red Hat
7 1 (3.85%) SolarWinds
7 1 (3.85%) NetScout
7 1 (3.85%) Polycom
7 1 (3.85%) Business Objects
7 1 (3.85%) CheckPoint
7 1 (3.85%) Salesforce.com