The first table below looks at the demand for CTI skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the London region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 620 591 629
Rank change year-on-year
-29 +38
Permanent jobs citing CTI 13 14 14
As % of all permanent IT jobs located in London 0.027% 0.032% 0.027%
As % of the Communications & Networking category 0.17% 0.19% 0.17%
Number of salaries quoted 10 12 10
Average salary £52,500 £72,500 £49,250
Average salary % change year-on-year
-27.58% +47.20%
90% offered a salary of more than £43,000 £52,500 £38,500
10% offered a salary of more than £60,500 £90,000 £59,250
UK excluding London average salary £45,000 £37,500 £60,000
% change year-on-year
+20.00% -37.50%
Communications & Networking Category
London
Permanent IT job ads with a match in the
Communications & Networking category
7808 7483 8336
As % of all permanent IT jobs located in London 16.23% 16.88% 16.15%
Number of salaries quoted 6497 6146 7071
Average salary £50,000 £50,000 £50,000
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London average salary £40,000 £40,000 £40,000
CTI
England

CTI
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the London region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in London

CTI
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the London region.

CTI Salary Trend in London

CTI
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing CTI across the London region over the 3 months to 29 July 2014.

CTI Salary Histogram in London

CTI
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the London region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -2 4 £55,000 +37.50%
CTI
England

CTI
Top 30 Related IT Skills in London

For the 6 months to 29 July 2014, IT jobs across the London region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 20 (68.97%) IVR
2 18 (62.07%) Avaya
3 13 (44.83%) Telecoms
4 12 (41.38%) Unified Communications
5 11 (37.93%) Cisco
5 11 (37.93%) PBX
5 11 (37.93%) VoIP
6 10 (34.48%) Genesys
7 9 (31.03%) Degree
8 7 (24.14%) Legal
8 7 (24.14%) Mitel
8 7 (24.14%) DEFINITY
9 6 (20.69%) CRM
9 6 (20.69%) Java
9 6 (20.69%) HND
9 6 (20.69%) Firewall
9 6 (20.69%) Product Management
10 5 (17.24%) Problem Management
10 5 (17.24%) Workforce Management Optimization
10 5 (17.24%) Workflow
10 5 (17.24%) Workflow Management
10 5 (17.24%) XML
10 5 (17.24%) SQL
10 5 (17.24%) VXML
11 4 (13.79%) Nortel
11 4 (13.79%) SLA
11 4 (13.79%) MPLS
11 4 (13.79%) SMS
11 4 (13.79%) Verint
11 4 (13.79%) SaaS

CTI
Top Related IT Skills in London by Category

For the 6 months to 29 July 2014, IT jobs across the London region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.45%) CMS
Applications
1 2 (6.90%) Spreadsheet
Cloud Services
1 4 (13.79%) SaaS
Communications & Networking
1 12 (41.38%) Unified Communications
2 11 (37.93%) PBX
2 11 (37.93%) VoIP
3 7 (24.14%) DEFINITY
4 6 (20.69%) Firewall
5 4 (13.79%) SMS
5 4 (13.79%) MPLS
6 3 (10.34%) WLAN
6 3 (10.34%) Ethernet
6 3 (10.34%) VPN
6 3 (10.34%) Internet
6 3 (10.34%) VPLS
6 3 (10.34%) Asterisk PBX
7 2 (6.90%) Network Security
7 2 (6.90%) TCP/IP
7 2 (6.90%) ISDN
7 2 (6.90%) DPNSS
7 2 (6.90%) MGCP
7 2 (6.90%) RTP
7 2 (6.90%) SS7
Database & Business Intelligence
1 1 (3.45%) SQL Server
Development Applications
1 1 (3.45%) Rational DOORS
General
1 13 (44.83%) Telecoms
2 7 (24.14%) Legal
3 3 (10.34%) Finance
3 3 (10.34%) Marketing
4 2 (6.90%) Front Office
4 2 (6.90%) Banking
4 2 (6.90%) Billing
Job Titles
1 6 (20.69%) Avaya Engineer
2 4 (13.79%) Avaya Specialist
2 4 (13.79%) Consultant
3 3 (10.34%) Support Consultant
3 3 (10.34%) Implementation Consultant
3 3 (10.34%) Senior Consultant
3 3 (10.34%) Product Manager
3 3 (10.34%) Senior Implementation Consultant
3 3 (10.34%) Senior Support Consultant
4 2 (6.90%) Technical Product Manager
4 2 (6.90%) Team Leader
4 2 (6.90%) Network Manager
4 2 (6.90%) IT Administrator
4 2 (6.90%) Technical Manager
4 2 (6.90%) Administrator
4 2 (6.90%) Architect
4 2 (6.90%) Analyst
4 2 (6.90%) Technical Architect
5 1 (3.45%) Business Analyst
5 1 (3.45%) Junior
Libraries, Frameworks & Software Standards
1 5 (17.24%) VXML
1 5 (17.24%) XML
2 3 (10.34%) ODBC
2 3 (10.34%) JDBC
3 2 (6.90%) SOAP
3 2 (6.90%) Web Services
3 2 (6.90%) JTAPI
3 2 (6.90%) Java EE
3 2 (6.90%) EJB 3.0
3 2 (6.90%) TAPI
3 2 (6.90%) CCXML
3 2 (6.90%) EJB
4 1 (3.45%) HTML
4 1 (3.45%) .NET
4 1 (3.45%) ASP.NET
Miscellaneous
1 20 (68.97%) IVR
2 2 (6.90%) PKI
3 1 (3.45%) Computer Science
3 1 (3.45%) Client/Server
Operating Systems
1 2 (6.90%) Windows
1 2 (6.90%) Linux
2 1 (3.45%) UNIX
Processes & Methodologies
1 6 (20.69%) CRM
1 6 (20.69%) Product Management
2 5 (17.24%) Workforce Management Optimization
2 5 (17.24%) Problem Management
2 5 (17.24%) Workflow
2 5 (17.24%) Workflow Management
3 3 (10.34%) Business Analysis
3 3 (10.34%) Incident Management
3 3 (10.34%) Resource Management
3 3 (10.34%) Network Design
4 2 (6.90%) Test Scripting
4 2 (6.90%) Analytics
4 2 (6.90%) Network Architecture
4 2 (6.90%) Asset Management
4 2 (6.90%) SOA
4 2 (6.90%) Project Management
4 2 (6.90%) Process Management
4 2 (6.90%) Service Delivery
4 2 (6.90%) Change Management
4 2 (6.90%) Disaster Recovery
Programming Languages
1 6 (20.69%) Java
2 5 (17.24%) SQL
3 3 (10.34%) VB
4 1 (3.45%) Python
4 1 (3.45%) Ruby
4 1 (3.45%) C#
Qualifications
1 9 (31.03%) Degree
2 6 (20.69%) HND
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 2 (6.90%) Active Directory
Vendors
1 18 (62.07%) Avaya
2 11 (37.93%) Cisco
3 10 (34.48%) Genesys
4 7 (24.14%) Mitel
5 4 (13.79%) Verint
5 4 (13.79%) Nortel
6 3 (10.34%) Siemens
6 3 (10.34%) Remedy
6 3 (10.34%) Dialogic
7 2 (6.90%) Polycom
7 2 (6.90%) Red Hat
8 1 (3.45%) CheckPoint
8 1 (3.45%) Salesforce.com
8 1 (3.45%) Business Objects
8 1 (3.45%) IBM
8 1 (3.45%) SolarWinds
8 1 (3.45%) NetScout