The table below looks at the statistics for CTI skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Computer Telephony Integration (CTI)
Rank 601 588 593
Rank change year-on-year
-13 +5
Permanent jobs citing CTI 14 32 33
As % of all permanent IT jobs located in London 0.031% 0.071% 0.069%
As % of the Communications & Networking category 0.18% 0.44% 0.37%
Number of salaries quoted 4 19 32
Average salary £51,250 £65,000 £47,500
Average salary % change year-on-year
-21.15% +36.84%
90% offered a salary of more than £47,500 £32,500 £34,000
10% offered a salary of more than £56,750 £85,000 £60,000
UK excluding London average salary £45,000 £42,500 £55,000
% change year-on-year
+5.88% -22.72%
CTI
England

The following table is for comparison with the above and provides statistics for the entire Communications & Networking category in permanent jobs advertised in the London region.

Communications & Networking Category
London
Permanent IT job ads with a match in the
Communications & Networking category
7568 7247 8995
As % of all permanent IT jobs located in London 16.74% 16.14% 18.87%
Number of salaries quoted 6296 6154 7522
Average salary £50,000 £50,000 £47,500
Average salary % change year-on-year
- +5.26%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £40,000

CTI
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the London region as a proportion of the total demand within the Communications & Networking category.

CTI Jobs Demand Trend in London

CTI
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the London region.

CTI Salary Trend in London

CTI
Top 30 Related IT Skills in London

For the 6 months to 30 October 2014, IT jobs across the London region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 19 (70.37%) Avaya
1 19 (70.37%) IVR
2 13 (48.15%) VXML
2 13 (48.15%) XML
3 11 (40.74%) Java
3 11 (40.74%) Telecoms
4 9 (33.33%) Degree
5 8 (29.63%) Unified Communications
5 8 (29.63%) Cisco
6 6 (22.22%) Broadband
6 6 (22.22%) PBX
6 6 (22.22%) Biometrics
6 6 (22.22%) JavaScript
6 6 (22.22%) J2EE
6 6 (22.22%) SQL Server
6 6 (22.22%) Tomcat
6 6 (22.22%) CRM
6 6 (22.22%) Speech Recognition
6 6 (22.22%) Product Management
7 5 (18.52%) Marketing
7 5 (18.52%) Verint
7 5 (18.52%) HND
7 5 (18.52%) VB
7 5 (18.52%) Genesys
7 5 (18.52%) VoIP
8 4 (14.81%) Web Services
8 4 (14.81%) Q.931
8 4 (14.81%) H.323
8 4 (14.81%) JTAPI
8 4 (14.81%) Computer Science

CTI
Top Related IT Skills in London by Category

For the 6 months to 30 October 2014, IT jobs across the London region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Platforms
1 6 (22.22%) Tomcat
2 1 (3.70%) CMS
Communications & Networking
1 8 (29.63%) Unified Communications
2 6 (22.22%) PBX
2 6 (22.22%) Broadband
3 5 (18.52%) VoIP
4 4 (14.81%) Q.931
4 4 (14.81%) H.323
5 3 (11.11%) Firewall
5 3 (11.11%) VPLS
5 3 (11.11%) WLAN
5 3 (11.11%) Ethernet
5 3 (11.11%) VPN
5 3 (11.11%) DEFINITY
5 3 (11.11%) Internet
5 3 (11.11%) MPLS
5 3 (11.11%) Asterisk PBX
6 2 (7.41%) Network Security
6 2 (7.41%) DPNSS
6 2 (7.41%) MGCP
6 2 (7.41%) RTP
6 2 (7.41%) SS7
Database & Business Intelligence
1 6 (22.22%) SQL Server
General
1 11 (40.74%) Telecoms
2 5 (18.52%) Marketing
3 3 (11.11%) Legal
4 2 (7.41%) Back Office
4 2 (7.41%) French Language
4 2 (7.41%) German Language
5 1 (3.70%) Finance
Job Titles
1 6 (22.22%) Developer
2 5 (18.52%) Architect
3 3 (11.11%) Senior Consultant
3 3 (11.11%) Consultant
3 3 (11.11%) Solutions Architect
3 3 (11.11%) Support Consultant
3 3 (11.11%) Implementation Consultant
3 3 (11.11%) Product Manager
3 3 (11.11%) Senior Support Consultant
3 3 (11.11%) Avaya Engineer
3 3 (11.11%) Senior Implementation Consultant
4 2 (7.41%) Avaya Specialist
4 2 (7.41%) Technical Product Manager
4 2 (7.41%) Implementation Engineer
4 2 (7.41%) Network Manager
4 2 (7.41%) Technical Manager
4 2 (7.41%) Software Engineer
4 2 (7.41%) Technical Architect
5 1 (3.70%) Voice Engineer
Libraries, Frameworks & Software Standards
1 13 (48.15%) VXML
1 13 (48.15%) XML
2 6 (22.22%) J2EE
3 4 (14.81%) JTAPI
3 4 (14.81%) Web Services
4 3 (11.11%) ODBC
4 3 (11.11%) JDBC
5 2 (7.41%) SOAP
5 2 (7.41%) EJB
5 2 (7.41%) Java EE
5 2 (7.41%) EJB 3.0
5 2 (7.41%) TAPI
5 2 (7.41%) CCXML
Miscellaneous
1 19 (70.37%) IVR
2 6 (22.22%) Biometrics
3 4 (14.81%) Computer Science
4 3 (11.11%) Analytical Skills
5 2 (7.41%) Data Structures
5 2 (7.41%) Enterprise Software
5 2 (7.41%) PKI
6 1 (3.70%) Video Conferencing
Processes & Methodologies
1 6 (22.22%) CRM
1 6 (22.22%) Speech Recognition
1 6 (22.22%) Product Management
2 3 (11.11%) Network Architecture
2 3 (11.11%) Analytics
2 3 (11.11%) Coaching
2 3 (11.11%) Workflow Management
2 3 (11.11%) Workforce Management Optimization
2 3 (11.11%) Resource Management
2 3 (11.11%) Workflow
2 3 (11.11%) Time Management
3 2 (7.41%) OOP
3 2 (7.41%) Network Design
3 2 (7.41%) Problem Management
3 2 (7.41%) Incident Management
3 2 (7.41%) Technical Architecture
3 2 (7.41%) ERP
3 2 (7.41%) SOA
3 2 (7.41%) Process Management
3 2 (7.41%) Disaster Recovery
Programming Languages
1 11 (40.74%) Java
2 6 (22.22%) JavaScript
3 5 (18.52%) VB
4 3 (11.11%) SQL
Qualifications
1 9 (33.33%) Degree
2 5 (18.52%) HND
Quality Assurance & Compliance
1 3 (11.11%) SLA
Vendors
1 19 (70.37%) Avaya
2 8 (29.63%) Cisco
3 5 (18.52%) Verint
3 5 (18.52%) Genesys
4 3 (11.11%) Siemens
4 3 (11.11%) Remedy
4 3 (11.11%) Mitel
4 3 (11.11%) Dialogic
5 2 (7.41%) Nortel
6 1 (3.70%) NetScout
6 1 (3.70%) Polycom
6 1 (3.70%) SolarWinds
6 1 (3.70%) CheckPoint