CTI Jobs in London
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for CTI skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited CTI over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Communications & Networking category for the London region.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
Computer Telephony Integration (CTI)
Rank 567 589 587
Rank change year-on-year
+22 -2
Permanent jobs citing CTI 30 52 31
As % of all permanent IT jobs located in London 0.069% 0.097% 0.055%
As % of the Communications & Networking category 0.378% 0.582% 0.403%
Number of salaries quoted 27 37 25
Average salary £62,500 £50,000 £42,500
Average salary % change year-on-year
+25.00% +17.64%
90% offered a salary of more than £37,500 £40,600 £30,000
10% offered a salary of more than £90,000 £75,300 £85,000
UK excluding London average salary £45,000 £50,000 £47,500
% change year-on-year
-10.00% +5.26%
All Communications & Networking
London
Permanent IT job ads with a match in the
Communications & Networking category		 7938 8931 7698
As % of all permanent IT jobs located in London 18.25% 16.59% 13.58%
Number of salaries quoted 6541 7592 6504
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £31,500 £30,000 £28,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £39,750 £40,000 £37,500
% change year-on-year
-0.62% +6.66%
CTI
England

CTI
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing CTI across the London region as a proportion of the total demand within the Communications & Networking category.

London CTI Jobs Demand Trend

CTI
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI across the London region.

London CTI Salary Trend

CTI
Salary Histogram

This chart provides a salary histogram for IT jobs citing CTI across the London region over the 3 months to 20 May 2013.

London CTI Salary Histogram

CTI
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CTI within the London region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
City of London +1 6 £55,000 +26.43%
Twickenham 0 2 - -
Bromley - 1 £75,000 -
CTI
England

CTI
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT jobs across the London region citing CTI also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI.

1 25 (55.56%) IVR
2 23 (51.11%) Avaya
3 18 (40.00%) Finance
4 17 (37.78%) Cisco
5 16 (35.56%) Microsoft
5 16 (35.56%) Workflow
6 14 (31.11%) SaaS
7 13 (28.89%) VoIP
8 12 (26.67%) Nortel
8 12 (26.67%) Telecoms
8 12 (26.67%) Unified Communications
8 12 (26.67%) Degree
9 10 (22.22%) CRM
10 9 (20.00%) MS Excel
10 9 (20.00%) Banking
11 8 (17.78%) Windows
11 8 (17.78%) Cisco Certification
11 8 (17.78%) Genesys
11 8 (17.78%) Marketing
11 8 (17.78%) Lync
11 8 (17.78%) Verint
12 7 (15.56%) Cisco CUCM
12 7 (15.56%) Cisco UCCX
12 7 (15.56%) Cisco IOS
12 7 (15.56%) CCIE
12 7 (15.56%) C
12 7 (15.56%) MS Visio
12 7 (15.56%) IP Telephony
12 7 (15.56%) BT
13 5 (11.11%) Windows Server 2008

CTI
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT jobs across the London region citing CTI also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CTI. Up to 20 skills are shown per category.

Application Development
1 4 (8.889%) J2EE
2 3 (6.667%) JSP
2 3 (6.667%) Web Services
2 3 (6.667%) VXML
Application Platforms
1 8 (17.78%) Lync
2 4 (8.889%) CMS
3 1 (2.222%) SharePoint
3 1 (2.222%) MS Exchange
3 1 (2.222%) Blackberry Enterprise Server
Applications
1 9 (20.00%) MS Excel
2 7 (15.56%) MS Visio
3 3 (6.667%) MS PowerPoint
4 1 (2.222%) MS Office
Business Applications
1 4 (8.889%) SAP CRM
2 1 (2.222%) Remedy ITSM
Communications & Networking
1 13 (28.89%) VoIP
2 12 (26.67%) Unified Communications
3 7 (15.56%) IP Telephony
3 7 (15.56%) Cisco IOS
4 5 (11.11%) PBX
4 5 (11.11%) DEFINITY
4 5 (11.11%) TCP/IP
4 5 (11.11%) H.323
5 4 (8.889%) ISDN
6 2 (4.444%) HTTP
6 2 (4.444%) BSS
7 1 (2.222%) Intrusion Detection
7 1 (2.222%) VPLS
7 1 (2.222%) Fibre Channel
7 1 (2.222%) DMVPN
7 1 (2.222%) HSRP
7 1 (2.222%) SNMP
7 1 (2.222%) WAN
7 1 (2.222%) DHCP
7 1 (2.222%) LAN
Database & Business Intelligence
1 2 (4.444%) EDRMS
2 1 (2.222%) MySQL
General
1 18 (40.00%) Finance
2 12 (26.67%) Telecoms
3 9 (20.00%) Banking
4 8 (17.78%) Marketing
5 5 (11.11%) Investment Banking
6 3 (6.667%) Retail
7 2 (4.444%) Billing
8 1 (2.222%) Multimedia
8 1 (2.222%) Legal
8 1 (2.222%) Advertising
Job Titles
1 15 (33.33%) Architect
2 7 (15.56%) Solutions Architect
3 6 (13.33%) Avaya Engineer
4 5 (11.11%) Sales Director
4 5 (11.11%) Communications Engineer
5 4 (8.889%) Sales Manager
5 4 (8.889%) Telecoms Engineer
5 4 (8.889%) Consultant
6 3 (6.667%) Developer
6 3 (6.667%) Analyst
6 3 (6.667%) Applications Developer
6 3 (6.667%) Lead Developer
6 3 (6.667%) Installations Engineer
6 3 (6.667%) Senior Architect
7 2 (4.444%) Senior Solutions Architect
7 2 (4.444%) Avaya Specialist
7 2 (4.444%) Communications Analyst
7 2 (4.444%) 2nd Line Support
7 2 (4.444%) Help Desk Support
7 2 (4.444%) Management Consultant
Miscellaneous
1 25 (55.56%) IVR
2 14 (31.11%) SaaS
3 4 (8.889%) Computer Science
4 3 (6.667%) Speech Recognition
5 2 (4.444%) Fat Client
5 2 (4.444%) Thin Client
5 2 (4.444%) Blackberry
5 2 (4.444%) Management Information System
6 1 (2.222%) Client/Server
6 1 (2.222%) Mainframe
6 1 (2.222%) Social Media
Operating Systems
1 8 (17.78%) Windows
2 5 (11.11%) Windows Server 2003
2 5 (11.11%) Windows Server 2008
3 4 (8.889%) Windows 2000 Server
3 4 (8.889%) Linux
4 3 (6.667%) Red Hat Enterprise Linux
5 2 (4.444%) Windows 7
5 2 (4.444%) Windows XP
5 2 (4.444%) Android
Processes & Methodologies
1 16 (35.56%) Workflow
2 10 (22.22%) CRM
3 5 (11.11%) ITIL
3 5 (11.11%) Workflow Management
3 5 (11.11%) Enterprise Architecture
3 5 (11.11%) Business Development
3 5 (11.11%) WFM
3 5 (11.11%) Workforce Management Optimization
4 4 (8.889%) B2B
4 4 (8.889%) B2C
5 3 (6.667%) E-Commerce
5 3 (6.667%) Change Management
5 3 (6.667%) Agile Software Development
5 3 (6.667%) Problem Management
5 3 (6.667%) Time Management
5 3 (6.667%) Digital Marketing
5 3 (6.667%) Root Cause Analysis
5 3 (6.667%) Capacity Management
6 2 (4.444%) Fault Management
6 2 (4.444%) Use Case
Programming Languages
1 7 (15.56%) C
2 5 (11.11%) SQL
3 3 (6.667%) JavaScript
3 3 (6.667%) Perl
Qualifications
1 12 (26.67%) Degree
2 8 (17.78%) Cisco Certification
3 7 (15.56%) CCIE
4 3 (6.667%) PhD
5 1 (2.222%) HND
5 1 (2.222%) MCSE
5 1 (2.222%) MCSA
5 1 (2.222%) CCNP
5 1 (2.222%) CCNA
5 1 (2.222%) ISEB
5 1 (2.222%) CISSP
5 1 (2.222%) Microsoft Certification
5 1 (2.222%) CISA
5 1 (2.222%) CISM
5 1 (2.222%) MBA
5 1 (2.222%) MCITP
5 1 (2.222%) ISTQB
Quality Assurance & Compliance
1 1 (2.222%) ISO 9000
1 1 (2.222%) BS7799
1 1 (2.222%) ISO/IEC 27001
1 1 (2.222%) BS25999
System Software
1 3 (6.667%) VMware Infrastructure
2 2 (4.444%) XenApp
Systems Management
1 7 (15.56%) Cisco UCCX
1 7 (15.56%) Cisco CUCM
2 1 (2.222%) Netcool
Vendors
1 23 (51.11%) Avaya
2 17 (37.78%) Cisco
3 16 (35.56%) Microsoft
4 12 (26.67%) Nortel
5 8 (17.78%) Genesys
5 8 (17.78%) Verint
6 7 (15.56%) BT
7 5 (11.11%) Acme Packet
7 5 (11.11%) Siebel
8 4 (8.889%) Salesforce.com
8 4 (8.889%) SAP
9 3 (6.667%) Oracle
9 3 (6.667%) Red Hat
9 3 (6.667%) VMware
10 2 (4.444%) Mitel
10 2 (4.444%) NEC
10 2 (4.444%) Wyse
10 2 (4.444%) Twitter
10 2 (4.444%) Cognizant
10 2 (4.444%) Citrix
IPT Avaya/Cisco/Aspect Presales Support Engineer
London
You won’t need specific Avaya experience as our client is happy to cross-train the right individual from Cisco or Aspect however Avaya IPT/CTI experience would...
FT Select
Salary: From £30,000 to £40,000 per annum + good company benefits
Posted: 17 May 2013
Sales Director/Manager (Saas/Contact Centre)
London
Strong background in leading business development EG Account Management and Account Management - A thorough understanding of call centre operations as well as CTI, , IVR, dialers, call recording, work...
Eutopia Solutions Ltd
Salary: £80000 - £100000 per annum + 50 % Bonus
Posted: 15 May 2013
Head of Infrastructure & Information Security
London
Applicants are required to have in-depth knowledge of: -Microsoft Technologies, Operation Systems and Communication solutions (Windows Server, Exchange, Active Directory)- Information Security Management Methods, Tools and Techniques-...
Salary: £50000 - £55000 per annum + Excellent Benefits
Posted: 18 May 2013
Futures Technical / Implementation Manager
London
The candidate will be required to have strong Futures & Options / Front Office ETD experience as well as a strong functional background in order management systems, and strong technical...
Citi
Salary: Competitive salary offered
Posted: 13 May 2013
Network Architect - Avaya
Bromley, South East
Brokering agreement across multiple MSPs where shared infrastructure components are used by different programmesProvide a consultation service to the Enterprise Technology Services organisation to pre-empt issues in...
Hays Specialist Recruitment
Salary: £70000.00 - £80000.00 per annum + Bonus, Full Benefits
Posted: 1 May 2013
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Last Updated Monday 20 May 2013
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