The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Customer Analysis
Rank 621 624 604
Rank change year-on-year
+3 -20
Permanent jobs citing Customer Analysis 7 13 24
As % of all permanent IT jobs located in London 0.015% 0.028% 0.050%
As % of the Processes & Methodologies category 0.018% 0.034% 0.061%
Number of salaries quoted 2 12 18
Average salary £41,750 £48,750 £60,000
Average salary % change year-on-year
-14.35% -18.75%
90% offered a salary of more than £39,150 £40,700 £34,500
10% offered a salary of more than £44,350 £57,500 £85,000
UK excluding London average salary £35,000 £35,000 £50,000
% change year-on-year
- -30.00%
Customer Analysis
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
38032 38560 39136
As % of all permanent IT jobs located in London 83.25% 83.57% 81.59%
Number of salaries quoted 32068 31646 33365
Average salary £55,000 £55,000 £54,000
Average salary % change year-on-year
- +1.85%
90% offered a salary of more than £37,500 £37,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Analysis
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in London

Customer Analysis
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the London region.

Customer Analysis Salary Trend in London

Customer Analysis
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the London region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +27 5 - -
Customer Analysis
England

Customer Analysis
Top 30 Related IT Skills in London

For the 6 months to 28 November 2014, IT jobs across the London region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 13 (76.47%) MS PowerPoint
1 13 (76.47%) Analytical Skills
2 12 (70.59%) Analytics
3 11 (64.71%) Data Analysis
4 10 (58.82%) Google
4 10 (58.82%) WebTrends
4 10 (58.82%) Web Analytics
4 10 (58.82%) Google Analytics
4 10 (58.82%) Market Research
4 10 (58.82%) ClickTale
4 10 (58.82%) Tealeaf
4 10 (58.82%) Hitwise
5 5 (29.41%) Marketing
6 3 (17.65%) Degree
6 3 (17.65%) Project Management
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) Microsoft
6 3 (17.65%) MS Excel
7 2 (11.76%) B2B
7 2 (11.76%) E-Commerce
7 2 (11.76%) Finance
7 2 (11.76%) SQL
7 2 (11.76%) Statistics
7 2 (11.76%) Product Management
7 2 (11.76%) SaaS
7 2 (11.76%) Customer Insight
8 1 (5.88%) Statistical Modelling
8 1 (5.88%) Algorithms
8 1 (5.88%) Customer Analytics
8 1 (5.88%) Campaign Management

Customer Analysis
Top Related IT Skills in London by Category

For the 6 months to 28 November 2014, IT jobs across the London region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.88%) SAS
Applications
1 13 (76.47%) MS PowerPoint
2 3 (17.65%) MS Excel
3 1 (5.88%) SPSS
Business Applications
1 10 (58.82%) WebTrends
1 10 (58.82%) Google Analytics
Cloud Services
1 2 (11.76%) SaaS
Communications & Networking
1 1 (5.88%) Internet
Database & Business Intelligence
1 1 (5.88%) MS Access
1 1 (5.88%) Data Mining
1 1 (5.88%) Relational Database
General
1 5 (29.41%) Marketing
2 2 (11.76%) Finance
3 1 (5.88%) Advertising
3 1 (5.88%) Retail
3 1 (5.88%) Billing
Job Titles
1 12 (70.59%) Analyst
2 9 (52.94%) Web Analyst
3 3 (17.65%) Market Analyst
4 2 (11.76%) Product Manager
5 1 (5.88%) CRM Manager
5 1 (5.88%) Data Mining Analyst
5 1 (5.88%) Product Owner
5 1 (5.88%) Marketing Analyst
5 1 (5.88%) Consultant
5 1 (5.88%) Data Analyst
Miscellaneous
1 13 (76.47%) Analytical Skills
2 2 (11.76%) Statistics
3 1 (5.88%) Mathematics
3 1 (5.88%) Data Extraction
3 1 (5.88%) GIS
3 1 (5.88%) Management Information System
3 1 (5.88%) Economics
3 1 (5.88%) Algorithms
Processes & Methodologies
1 12 (70.59%) Analytics
2 11 (64.71%) Data Analysis
3 10 (58.82%) Web Analytics
3 10 (58.82%) Market Research
4 3 (17.65%) Project Management
4 3 (17.65%) Stakeholder Management
5 2 (11.76%) E-Commerce
5 2 (11.76%) B2B
5 2 (11.76%) Product Management
5 2 (11.76%) Customer Insight
6 1 (5.88%) Statistical Modelling
6 1 (5.88%) Continuous Improvement
6 1 (5.88%) Operations Research
6 1 (5.88%) Database Marketing
6 1 (5.88%) User Acceptance Testing
6 1 (5.88%) B2C
6 1 (5.88%) Data Modelling
6 1 (5.88%) Business Intelligence
6 1 (5.88%) CRM
6 1 (5.88%) Change Management
Programming Languages
1 2 (11.76%) SQL
Qualifications
1 3 (17.65%) Degree
Vendors
1 10 (58.82%) Google
1 10 (58.82%) ClickTale
1 10 (58.82%) Tealeaf
1 10 (58.82%) Hitwise
2 3 (17.65%) Microsoft
3 1 (5.88%) Ariba