The table below looks at the statistics for Customer Analysis skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Analysis over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Customer Analysis
Rank 582 609 581
Rank change year-on-year
+27 -28
Permanent jobs citing Customer Analysis 25 29 25
As % of all permanent IT jobs located in London 0.061% 0.067% 0.059%
As % of the Processes & Methodologies category 0.072% 0.081% 0.071%
Number of salaries quoted 10 17 22
Average salary £32,500 £50,000 £42,500
Average salary % change year-on-year
-35.00% +17.64%
90% offered a salary of more than £30,000 £41,500 £32,300
10% offered a salary of more than £35,000 £60,000 £90,000
UK excluding London average salary £25,500 £50,000 £25,000
% change year-on-year
-49.00% +100.00%
Customer Analysis
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34516 36023 35003
As % of all permanent IT jobs located in London 83.61% 83.79% 82.29%
Number of salaries quoted 28798 29235 29357
Average salary £55,500 £55,000 £55,000
Average salary % change year-on-year
+0.90% -
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Analysis
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Customer Analysis across the London region as a proportion of the total demand within the Processes & Methodologies category.

Customer Analysis Jobs Demand Trend in London

Customer Analysis
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analysis across the London region.

Customer Analysis Salary Trend in London

Customer Analysis
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Analysis within the London region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hounslow - 8 - -
City of London -5 3 - -
Customer Analysis
England

Customer Analysis
Top 30 Related IT Skills in London

For the 6 months to 5 March 2015, IT jobs across the London region citing Customer Analysis also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis.

1 25 (83.33%) Analytical Skills
2 14 (46.67%) Google
2 14 (46.67%) Google Analytics
2 14 (46.67%) Analytics
3 13 (43.33%) SQL
4 12 (40.00%) MS Excel
4 12 (40.00%) Microsoft
4 12 (40.00%) Retail
5 11 (36.67%) CRM
5 11 (36.67%) Time Management
5 11 (36.67%) Benchmarking
5 11 (36.67%) Customer Insight
5 11 (36.67%) Performance Analysis
6 10 (33.33%) Big Data
6 10 (33.33%) Degree
6 10 (33.33%) T-SQL
6 10 (33.33%) MS Office
6 10 (33.33%) SPSS
6 10 (33.33%) SAS
7 8 (26.67%) Marketing
8 6 (20.00%) Direct Marketing
8 6 (20.00%) Propensity Modelling
8 6 (20.00%) Customer Segmentation
9 5 (16.67%) MS PowerPoint
10 4 (13.33%) Market Research
10 4 (13.33%) WebTrends
10 4 (13.33%) Data Analysis
10 4 (13.33%) Web Analytics
10 4 (13.33%) ClickTale
10 4 (13.33%) Tealeaf

Customer Analysis
Top Related IT Skills in London by Category

For the 6 months to 5 March 2015, IT jobs across the London region citing Customer Analysis also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Analysis. Up to 20 skills are shown per category.

Application Platforms
1 10 (33.33%) SAS
Applications
1 12 (40.00%) MS Excel
2 10 (33.33%) MS Office
2 10 (33.33%) SPSS
3 5 (16.67%) MS PowerPoint
Business Applications
1 14 (46.67%) Google Analytics
2 4 (13.33%) WebTrends
Database & Business Intelligence
1 10 (33.33%) Big Data
General
1 12 (40.00%) Retail
2 8 (26.67%) Marketing
3 1 (3.33%) Telecoms
3 1 (3.33%) Finance
Job Titles
1 28 (93.33%) Analyst
2 15 (50.00%) Web Analyst
3 10 (33.33%) Insight Analyst
3 10 (33.33%) Customer Insight Analyst
3 10 (33.33%) Customer Analyst
4 3 (10.00%) Pricing Analyst
4 3 (10.00%) Market Analyst
5 1 (3.33%) CRM Manager
Miscellaneous
1 25 (83.33%) Analytical Skills
2 1 (3.33%) Credit Risk
2 1 (3.33%) Management Information System
Processes & Methodologies
1 14 (46.67%) Analytics
2 11 (36.67%) CRM
2 11 (36.67%) Time Management
2 11 (36.67%) Benchmarking
2 11 (36.67%) Customer Insight
2 11 (36.67%) Performance Analysis
3 6 (20.00%) Direct Marketing
3 6 (20.00%) Propensity Modelling
3 6 (20.00%) Customer Segmentation
4 4 (13.33%) Market Research
4 4 (13.33%) Data Analysis
4 4 (13.33%) Web Analytics
5 1 (3.33%) User Acceptance Testing
5 1 (3.33%) Risk Assessment
5 1 (3.33%) Business Intelligence
5 1 (3.33%) B2C
5 1 (3.33%) E-Commerce
5 1 (3.33%) Campaign Management
Programming Languages
1 13 (43.33%) SQL
2 10 (33.33%) T-SQL
Qualifications
1 10 (33.33%) Degree
2 1 (3.33%) VCP4
Quality Assurance & Compliance
1 1 (3.33%) QA
Vendors
1 14 (46.67%) Google
2 12 (40.00%) Microsoft
3 4 (13.33%) ClickTale
3 4 (13.33%) Tealeaf
3 4 (13.33%) Hitwise