The statistics below represent IT jobs advertised across the London region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 628 661 662
Rank change year-on-year
+33 +1
Permanent jobs requiring a Customer Support Engineer 24 9 25
As % of all permanent IT jobs located in London 0.057% 0.020% 0.051%
As % of the Job Titles category 0.060% 0.021% 0.053%
Number of salaries quoted 24 8 23
Median salary £27,500 £28,500 £25,500
Median salary % change year-on-year
-3.50% +11.76%
UK excluding London median salary £30,000 £24,000 £30,750
% change year-on-year
+25.00% -21.95%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40306 42741 47076
As % of all permanent IT jobs located in London 95.83% 95.78% 95.98%
Number of salaries quoted 34959 35982 38915
Median salary £55,000 £53,000 £52,500
Median salary % change year-on-year
+3.77% +0.95%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in London

Customer Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the London region.

Customer Support Engineer Salary Trend in London

Customer Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the London region over the 3 months to 5 May 2016.

Customer Support Engineer Salary Histogram in London

Customer Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the London region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 1 £35,000 -
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 5 May 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Customer Support Engineer in the job title.

1 27 (71.05%) Windows
2 15 (39.47%) Active Directory
3 13 (34.21%) Degree
4 12 (31.58%) Linux
5 11 (28.95%) Salesforce.com
6 10 (26.32%) QA
6 10 (26.32%) Windows Server
7 9 (23.68%) Case Management
7 9 (23.68%) iSCSI
7 9 (23.68%) VMware
7 9 (23.68%) SQL
7 9 (23.68%) NFS
7 9 (23.68%) Business Intelligence
8 8 (21.05%) Management Information System
8 8 (21.05%) VMware Infrastructure
8 8 (21.05%) Enterprise Storage
9 7 (18.42%) Mobile Device Management
9 7 (18.42%) Analytical Skills
9 7 (18.42%) Android
9 7 (18.42%) iPhone
9 7 (18.42%) Software Testing
9 7 (18.42%) Regression Testing
9 7 (18.42%) Blackberry
9 7 (18.42%) TCP/IP
9 7 (18.42%) DNS
9 7 (18.42%) SLA
9 7 (18.42%) MS Exchange
9 7 (18.42%) LAN
9 7 (18.42%) WAN
9 7 (18.42%) DHCP

Customer Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (18.42%) MS Exchange
2 6 (15.79%) Exchange Server 2003
2 6 (15.79%) Exchange Server 2007
2 6 (15.79%) Exchange Server 2010
3 1 (2.63%) IIS
Applications
1 6 (15.79%) MS Office
2 2 (5.26%) Adobe After Effects
2 2 (5.26%) Final Cut Pro
2 2 (5.26%) Maya
2 2 (5.26%) MODO
2 2 (5.26%) Photoshop
Business Applications
1 2 (5.26%) Salesforce.com CRM
Cloud Services
1 1 (2.63%) SaaS
Communications & Networking
1 9 (23.68%) iSCSI
2 7 (18.42%) DHCP
2 7 (18.42%) DNS
2 7 (18.42%) LAN
2 7 (18.42%) TCP/IP
2 7 (18.42%) WAN
3 6 (15.79%) Internet
3 6 (15.79%) Wireless
4 1 (2.63%) HTTP
4 1 (2.63%) LDAP
4 1 (2.63%) SSL
Database & Business Intelligence
1 1 (2.63%) MySQL
1 1 (2.63%) Oracle Database
1 1 (2.63%) SQL Server
Development Applications
1 2 (5.26%) Bugzilla
General
1 2 (5.26%) Games
2 1 (2.63%) Finance
2 1 (2.63%) Retail
2 1 (2.63%) Spanish Language
2 1 (2.63%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (18.42%) .NET
1 7 (18.42%) XML
2 6 (15.79%) ASP.NET
3 1 (2.63%) Boost C++ Libraries
Miscellaneous
1 8 (21.05%) Enterprise Storage
1 8 (21.05%) Management Information System
2 7 (18.42%) Analytical Skills
2 7 (18.42%) Blackberry
2 7 (18.42%) iPhone
3 4 (10.53%) Computer Science
3 4 (10.53%) Driving Licence
4 2 (5.26%) Mathematics
4 2 (5.26%) Physics
5 1 (2.63%) Enterprise Software
5 1 (2.63%) Mainframe
5 1 (2.63%) Social Media
5 1 (2.63%) Statistics
Operating Systems
1 27 (71.05%) Windows
2 12 (31.58%) Linux
3 10 (26.32%) Windows Server
4 7 (18.42%) Android
5 6 (15.79%) Apple iOS
5 6 (15.79%) Windows Server 2003
5 6 (15.79%) Windows Server 2008
5 6 (15.79%) Windows Vista
5 6 (15.79%) Windows XP
6 2 (5.26%) Mac OS X
6 2 (5.26%) Unix
7 1 (2.63%) Windows 7
Processes & Methodologies
1 9 (23.68%) Business Intelligence
1 9 (23.68%) Case Management
2 7 (18.42%) Mobile Device Management
2 7 (18.42%) Regression Testing
2 7 (18.42%) Software Testing
3 6 (15.79%) Software Distribution
4 2 (5.26%) CRM
5 1 (2.63%) Identity Access Management
5 1 (2.63%) Image Processing
5 1 (2.63%) Information Security
5 1 (2.63%) ITIL
5 1 (2.63%) Mentoring
5 1 (2.63%) Network Architecture
5 1 (2.63%) Service Delivery
5 1 (2.63%) SIEM
Programming Languages
1 9 (23.68%) SQL
2 2 (5.26%) C++
2 2 (5.26%) Python
3 1 (2.63%) C#
3 1 (2.63%) JavaScript
Qualifications
1 13 (34.21%) Degree
2 1 (2.63%) DV Cleared
2 1 (2.63%) ITIL Certification
2 1 (2.63%) SC Cleared
2 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 10 (26.32%) QA
2 7 (18.42%) SLA
System Software
1 15 (39.47%) Active Directory
2 9 (23.68%) NFS
3 8 (21.05%) VMware Infrastructure
Systems Management
1 1 (2.63%) SCCM
Vendors
1 11 (28.95%) Salesforce.com
2 9 (23.68%) VMware
3 6 (15.79%) Microsoft
4 2 (5.26%) Adobe
4 2 (5.26%) Autodesk
4 2 (5.26%) Oracle
5 1 (2.63%) Aastra
5 1 (2.63%) Citrix
5 1 (2.63%) Facebook
5 1 (2.63%) Mitel
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