The statistics below represent IT jobs advertised across the London region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

3 months to
30 May 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 609 661 665
Rank change year-on-year
+52 +4
Permanent jobs requiring a Customer Support Engineer 31 11 31
As % of all permanent IT jobs located in London 0.077% 0.025% 0.062%
As % of the Job Titles category 0.080% 0.026% 0.064%
Number of salaries quoted 31 4 26
Median salary £27,500 £27,250 £26,000
Median salary % change year-on-year
+0.91% +4.80%
90% offered a salary of more than £22,000 £22,000 £23,500
10% offered a salary of more than £90,000 £41,250 £44,500
UK excluding London median salary £28,500 £29,875 £35,000
% change year-on-year
-4.60% -14.64%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38557 41930 48251
As % of all permanent IT jobs located in London 95.71% 95.74% 96.06%
Number of salaries quoted 33462 35382 40334
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Customer Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in London

Customer Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the London region.

Customer Support Engineer Salary Trend in London

Customer Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the London region over the 3 months to 30 May 2016.

Customer Support Engineer Salary Histogram in London

Customer Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Support Engineer within the London region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +49 2 £33,750 -
Customer Support Engineer
England

Customer Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 May 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Customer Support Engineer in the job title.

1 34 (75.56%) Windows
2 21 (46.67%) Active Directory
3 13 (28.89%) Degree
4 12 (26.67%) Management Information System
4 12 (26.67%) MS Exchange
4 12 (26.67%) Linux
5 11 (24.44%) MS Office
5 11 (24.44%) Microsoft
5 11 (24.44%) Salesforce.com
5 11 (24.44%) Analytical Skills
5 11 (24.44%) Windows Server 2008
6 10 (22.22%) Android
6 10 (22.22%) iPhone
6 10 (22.22%) Mobile Device Management
6 10 (22.22%) Apple iOS
6 10 (22.22%) Exchange Server 2010
6 10 (22.22%) Software Distribution
6 10 (22.22%) Windows Vista
6 10 (22.22%) QA
6 10 (22.22%) Exchange Server 2007
6 10 (22.22%) Exchange Server 2003
6 10 (22.22%) Windows Server 2003
6 10 (22.22%) Internet
6 10 (22.22%) Blackberry
6 10 (22.22%) Windows XP
6 10 (22.22%) Wireless
7 9 (20.00%) VMware
7 9 (20.00%) Business Intelligence
7 9 (20.00%) NFS
7 9 (20.00%) SQL

Customer Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (26.67%) MS Exchange
2 10 (22.22%) Exchange Server 2003
2 10 (22.22%) Exchange Server 2007
2 10 (22.22%) Exchange Server 2010
3 1 (2.22%) IIS
Applications
1 11 (24.44%) MS Office
2 2 (4.44%) Adobe After Effects
2 2 (4.44%) Final Cut Pro
2 2 (4.44%) Maya
2 2 (4.44%) MODO
2 2 (4.44%) Photoshop
Business Applications
1 2 (4.44%) Salesforce.com CRM
Cloud Services
1 1 (2.22%) Amazon AWS
Communications & Networking
1 10 (22.22%) Internet
1 10 (22.22%) Wireless
2 9 (20.00%) iSCSI
3 8 (17.78%) DHCP
3 8 (17.78%) DNS
3 8 (17.78%) LAN
3 8 (17.78%) TCP/IP
3 8 (17.78%) WAN
4 1 (2.22%) LDAP
Database & Business Intelligence
1 1 (2.22%) MySQL
1 1 (2.22%) Oracle Database
1 1 (2.22%) SQL Server
Development Applications
1 2 (4.44%) Bugzilla
General
1 4 (8.89%) Finance
2 2 (4.44%) Games
2 2 (4.44%) Legal
2 2 (4.44%) Spanish Language
3 1 (2.22%) Retail
3 1 (2.22%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (13.33%) .NET
2 5 (11.11%) ASP.NET
2 5 (11.11%) XML
3 1 (2.22%) Boost C++ Libraries
3 1 (2.22%) Web Services
Miscellaneous
1 12 (26.67%) Management Information System
2 11 (24.44%) Analytical Skills
3 10 (22.22%) Blackberry
3 10 (22.22%) iPhone
4 8 (17.78%) Enterprise Storage
5 5 (11.11%) Driving Licence
6 4 (8.89%) Computer Science
7 2 (4.44%) Mainframe
7 2 (4.44%) Mathematics
7 2 (4.44%) Physics
7 2 (4.44%) Statistics
8 1 (2.22%) Enterprise Software
Operating Systems
1 34 (75.56%) Windows
2 12 (26.67%) Linux
3 11 (24.44%) Windows Server 2008
4 10 (22.22%) Android
4 10 (22.22%) Apple iOS
4 10 (22.22%) Windows Server 2003
4 10 (22.22%) Windows Vista
4 10 (22.22%) Windows XP
5 9 (20.00%) Windows Server
6 3 (6.67%) Unix
7 2 (4.44%) Mac OS X
7 2 (4.44%) Windows 7
Processes & Methodologies
1 10 (22.22%) Mobile Device Management
1 10 (22.22%) Software Distribution
2 9 (20.00%) Business Intelligence
2 9 (20.00%) Case Management
3 6 (13.33%) Regression Testing
3 6 (13.33%) Software Testing
4 2 (4.44%) CRM
4 2 (4.44%) ITIL
5 1 (2.22%) Identity Access Management
5 1 (2.22%) Image Processing
5 1 (2.22%) Information Security
5 1 (2.22%) Mentoring
5 1 (2.22%) Network Architecture
5 1 (2.22%) Service Delivery
5 1 (2.22%) SIEM
Programming Languages
1 9 (20.00%) SQL
2 2 (4.44%) C++
2 2 (4.44%) Python
3 1 (2.22%) C#
Qualifications
1 13 (28.89%) Degree
2 2 (4.44%) ITIL Certification
3 1 (2.22%) DV Cleared
3 1 (2.22%) SC Cleared
3 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 10 (22.22%) QA
2 6 (13.33%) SLA
System Software
1 21 (46.67%) Active Directory
2 9 (20.00%) NFS
3 8 (17.78%) VMware Infrastructure
Systems Management
1 1 (2.22%) SCCM
Vendors
1 11 (24.44%) Microsoft
1 11 (24.44%) Salesforce.com
2 9 (20.00%) VMware
3 2 (4.44%) Adobe
3 2 (4.44%) Autodesk
3 2 (4.44%) Oracle
4 1 (2.22%) Aastra
4 1 (2.22%) Citrix
4 1 (2.22%) Mitel
London
Austin Fraser
Salary: £25000 - £30000 per annum
Posted: 3 days ago
London
IQ Telecom
Salary: £40000 - £55000 per annum + Healthcare,25 Days Holiday
Posted: 21 days ago