The statistics below represent IT jobs advertised across the London region that had Customer Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Customer Support Engineer
Rank 601 663 638
Rank change year-on-year
+62 -25
Permanent jobs requiring a Customer Support Engineer 12 8 29
As % of all permanent IT jobs located in London 0.032% 0.018% 0.064%
As % of the Job Titles category 0.033% 0.019% 0.067%
Number of salaries quoted 11 8 25
Median salary £27,500 £29,250 £26,000
Median salary % change year-on-year
-5.98% +12.50%
90% offered a salary of more than £25,000 £24,100 £22,000
10% offered a salary of more than £31,000 £37,000 £45,000
UK excluding London median salary £28,500 £21,500 £24,000
% change year-on-year
+32.55% -10.41%
Customer Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36402 42305 43379
As % of all permanent IT jobs located in London 95.70% 95.80% 95.75%
Number of salaries quoted 31526 36015 36074
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Customer Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Customer Support Engineer in the job title.

Customer Support Engineer Jobs Demand Trend in London

Customer Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Support Engineer across the London region.

Customer Support Engineer Salary Trend in London

Customer Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Customer Support Engineer across the London region over the 3 months to 28 September 2016.

Customer Support Engineer Salary Histogram in London

Customer Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 September 2016, Customer Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Customer Support Engineer in the job title.

1 31 (91.18%) Windows
2 23 (67.65%) Active Directory
3 18 (52.94%) MS Exchange
4 11 (32.35%) Exchange Server 2010
4 11 (32.35%) MS Office
4 11 (32.35%) Internet
4 11 (32.35%) Microsoft
5 10 (29.41%) Analytical Skills
6 9 (26.47%) Mobile Device Management
6 9 (26.47%) Office 365
6 9 (26.47%) Windows 7
6 9 (26.47%) Android
6 9 (26.47%) iPhone
6 9 (26.47%) Windows Server 2008
6 9 (26.47%) Blackberry
7 8 (23.53%) Windows XP
7 8 (23.53%) Windows Server 2003
7 8 (23.53%) Management Information System
7 8 (23.53%) Wireless
7 8 (23.53%) Exchange Server 2003
7 8 (23.53%) Windows Vista
7 8 (23.53%) Exchange Server 2007
7 8 (23.53%) Apple iOS
7 8 (23.53%) Software Distribution
8 7 (20.59%) Windows 8
8 7 (20.59%) Finance
9 6 (17.65%) Service Delivery
9 6 (17.65%) Citrix
9 6 (17.65%) SCCM
9 6 (17.65%) Retail

Customer Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (52.94%) MS Exchange
2 11 (32.35%) Exchange Server 2010
3 8 (23.53%) Exchange Server 2003
3 8 (23.53%) Exchange Server 2007
4 3 (8.82%) Exchange Server 2013
Applications
1 11 (32.35%) MS Office
2 1 (2.94%) MS Excel
2 1 (2.94%) MS PowerPoint
2 1 (2.94%) MS Visio
Cloud Services
1 9 (26.47%) Office 365
2 1 (2.94%) Amazon AWS
Communications & Networking
1 11 (32.35%) Internet
2 8 (23.53%) Wireless
3 5 (14.71%) DHCP
3 5 (14.71%) DNS
3 5 (14.71%) LAN
3 5 (14.71%) TCP/IP
3 5 (14.71%) WAN
4 2 (5.88%) iSCSI
Database & Business Intelligence
1 1 (2.94%) PostgreSQL
1 1 (2.94%) RDBMS
1 1 (2.94%) Relational Database
General
1 7 (20.59%) Finance
2 6 (17.65%) Retail
3 4 (11.76%) Legal
4 1 (2.94%) Banking
4 1 (2.94%) Spanish Language
4 1 (2.94%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.94%) Web Services
Miscellaneous
1 10 (29.41%) Analytical Skills
2 9 (26.47%) Blackberry
2 9 (26.47%) iPhone
3 8 (23.53%) Management Information System
4 5 (14.71%) Driving Licence
5 2 (5.88%) Enterprise Storage
6 1 (2.94%) CCTV
6 1 (2.94%) Computer Science
6 1 (2.94%) Mainframe
6 1 (2.94%) Statistics
Operating Systems
1 31 (91.18%) Windows
2 9 (26.47%) Android
2 9 (26.47%) Windows 7
2 9 (26.47%) Windows Server 2008
3 8 (23.53%) Apple iOS
3 8 (23.53%) Windows Server 2003
3 8 (23.53%) Windows Vista
3 8 (23.53%) Windows XP
4 7 (20.59%) Windows 8
5 3 (8.82%) Windows 10
5 3 (8.82%) Windows Server 2012
6 2 (5.88%) Linux
6 2 (5.88%) Windows Server
7 1 (2.94%) Unix
7 1 (2.94%) VMS
Processes & Methodologies
1 9 (26.47%) Mobile Device Management
2 8 (23.53%) Software Distribution
3 6 (17.65%) Service Delivery
4 2 (5.88%) Business Intelligence
4 2 (5.88%) Case Management
5 1 (2.94%) Agile Software Development
5 1 (2.94%) Business Development
5 1 (2.94%) Content Analysis
5 1 (2.94%) ITIL
5 1 (2.94%) Project Management
5 1 (2.94%) Video Content Analysis
Programming Languages
1 3 (8.82%) PowerShell
2 2 (5.88%) SQL
Qualifications
1 2 (5.88%) Degree
2 1 (2.94%) DV Cleared
2 1 (2.94%) ITIL Certification
2 1 (2.94%) SC Cleared
2 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 2 (5.88%) QA
2 1 (2.94%) SLA
System Software
1 23 (67.65%) Active Directory
2 5 (14.71%) VMware Infrastructure
3 3 (8.82%) Hyper-V
3 3 (8.82%) Virtual Servers
4 2 (5.88%) NFS
Systems Management
1 6 (17.65%) SCCM
Vendors
1 11 (32.35%) Microsoft
2 6 (17.65%) Citrix
3 5 (14.71%) VMware
4 2 (5.88%) Salesforce.com
5 1 (2.94%) Aastra
5 1 (2.94%) Apple
5 1 (2.94%) Mitel
5 1 (2.94%) Unisys
West London
RM plc
Salary: £19000 - £27000 per annum + Bonus & Benefits
Posted: 22 hours ago