The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 620 609 628
Rank change year-on-year
-11 +19
Permanent jobs requiring a Help Desk Engineer 17 22 17
As % of all permanent IT jobs located in London 0.037% 0.049% 0.034%
As % of the Job Titles category 0.040% 0.053% 0.036%
Number of salaries quoted 16 22 17
Average salary £26,250 £22,750 £24,000
Average salary % change year-on-year
+15.38% -5.20%
90% offered a salary of more than £20,000 £20,500 £18,000
10% offered a salary of more than £27,500 £32,050 £31,400
UK excluding London average salary £22,500 £22,500 £22,000
% change year-on-year
- +2.27%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42843 41746 47655
As % of all permanent IT jobs located in London 93.38% 93.51% 94.55%
Number of salaries quoted 35743 35073 41312
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,400
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 22 September 2014.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 5 £24,000 -20.66%
Beckenham - 3 £27,500 -
Enfield - 3 £27,500 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 22 September 2014, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 36 (63.16%) Windows
2 30 (52.63%) Microsoft
3 24 (42.11%) Active Directory
4 23 (40.35%) MS Office
5 21 (36.84%) Windows 7
6 19 (33.33%) MS Excel
7 18 (31.58%) Windows XP
8 16 (28.07%) MS Exchange
9 13 (22.81%) Windows 8
10 11 (19.30%) Apple
10 11 (19.30%) Degree
11 10 (17.54%) Internet
12 9 (15.79%) Windows Vista
12 9 (15.79%) Telecoms
13 8 (14.04%) Apple iOS
13 8 (14.04%) VMware
13 8 (14.04%) Project Management
14 7 (12.28%) Microsoft Certification
14 7 (12.28%) Legal
15 6 (10.53%) Firewall
15 6 (10.53%) VMware Infrastructure
15 6 (10.53%) Windows Server 2003
15 6 (10.53%) Root Cause Analysis
16 5 (8.77%) Exchange Server 2010
16 5 (8.77%) Exchange Server 2013
16 5 (8.77%) H.323
16 5 (8.77%) ISDN
16 5 (8.77%) MCSE
16 5 (8.77%) VPN
16 5 (8.77%) CRM

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 22 September 2014, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (28.07%) MS Exchange
2 5 (8.77%) Exchange Server 2010
2 5 (8.77%) Exchange Server 2013
2 5 (8.77%) Exchange Server 2003
3 4 (7.02%) Exchange Server 2007
3 4 (7.02%) Blackberry Enterprise Server
4 2 (3.51%) SharePoint
5 1 (1.75%) SharePoint Server
5 1 (1.75%) Lync
Applications
1 23 (40.35%) MS Office
2 19 (33.33%) MS Excel
Business Applications
1 1 (1.75%) SAP Oil and Gas
Cloud Services
1 2 (3.51%) SaaS
Communications & Networking
1 10 (17.54%) Internet
2 6 (10.53%) Firewall
3 5 (8.77%) H.323
3 5 (8.77%) ISDN
3 5 (8.77%) VPN
4 4 (7.02%) DNS
5 3 (5.26%) WAN
5 3 (5.26%) LAN
6 2 (3.51%) IP Telephony
6 2 (3.51%) VoIP
6 2 (3.51%) DHCP
7 1 (1.75%) SAN
7 1 (1.75%) SSL
7 1 (1.75%) NAS
Database & Business Intelligence
1 1 (1.75%) SQL Server 2000
1 1 (1.75%) SQL Server
General
1 9 (15.79%) Telecoms
2 7 (12.28%) Legal
3 5 (8.77%) Finance
4 2 (3.51%) Advertising
4 2 (3.51%) Publishing
4 2 (3.51%) French Language
4 2 (3.51%) German Language
5 1 (1.75%) Marketing
5 1 (1.75%) Electronics
5 1 (1.75%) Manufacturing
5 1 (1.75%) Banking
Libraries, Frameworks & Software Standards
1 3 (5.26%) COM
2 2 (3.51%) CSS
2 2 (3.51%) SOAP
2 2 (3.51%) XML
2 2 (3.51%) HTML
Miscellaneous
1 5 (8.77%) Video Conferencing
2 4 (7.02%) Blackberry
3 3 (5.26%) Analytical Skills
4 2 (3.51%) Digital Media
4 2 (3.51%) Management Information System
4 2 (3.51%) Fat Client
4 2 (3.51%) Thin Client
5 1 (1.75%) DTV
5 1 (1.75%) NHS
5 1 (1.75%) Hedge funds
Operating Systems
1 36 (63.16%) Windows
2 21 (36.84%) Windows 7
3 18 (31.58%) Windows XP
4 13 (22.81%) Windows 8
5 9 (15.79%) Windows Vista
6 8 (14.04%) Apple iOS
7 6 (10.53%) Windows Server 2003
8 3 (5.26%) Mac OS X
9 2 (3.51%) Windows Server 2008
9 2 (3.51%) Linux
10 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 8 (14.04%) Project Management
2 6 (10.53%) Root Cause Analysis
3 5 (8.77%) CRM
3 5 (8.77%) ITIL
4 3 (5.26%) Continuous Improvement
4 3 (5.26%) Incident Management
4 3 (5.26%) Mentoring
5 2 (3.51%) SEO
5 2 (3.51%) WFM
5 2 (3.51%) E-Commerce
6 1 (1.75%) Business Intelligence
6 1 (1.75%) Network Design
6 1 (1.75%) Wealth Management
6 1 (1.75%) Digital Marketing
6 1 (1.75%) Time Management
6 1 (1.75%) ITSM
6 1 (1.75%) Change Management
6 1 (1.75%) Information Security
6 1 (1.75%) Programme Management
6 1 (1.75%) Service Desk Management
Programming Languages
1 2 (3.51%) JavaScript
2 1 (1.75%) C
Qualifications
1 11 (19.30%) Degree
2 7 (12.28%) Microsoft Certification
3 5 (8.77%) MCSE
4 3 (5.26%) MCSA
4 3 (5.26%) MCP
5 2 (3.51%) VMware Certified Professional (VCP)
5 2 (3.51%) ITIL Certification
6 1 (1.75%) Cisco Certification
6 1 (1.75%) CCNA
6 1 (1.75%) JNCIA
6 1 (1.75%) JNCIS
6 1 (1.75%) MCTS
6 1 (1.75%) MCITP
6 1 (1.75%) Security Cleared
6 1 (1.75%) ITIL Foundation Certificate
6 1 (1.75%) VCAP
Quality Assurance & Compliance
1 4 (7.02%) SLA
System Software
1 24 (42.11%) Active Directory
2 6 (10.53%) VMware Infrastructure
3 4 (7.02%) Hyper-V
4 1 (1.75%) vSphere
4 1 (1.75%) XenServer
4 1 (1.75%) VMware ESX
Systems Management
1 4 (7.02%) SCCM
2 2 (3.51%) Backup Exec
2 2 (3.51%) SCOM
3 1 (1.75%) Nagios
3 1 (1.75%) ARCserve
3 1 (1.75%) FortiGate
Vendors
1 30 (52.63%) Microsoft
2 11 (19.30%) Apple
3 8 (14.04%) VMware
4 5 (8.77%) Polycom
4 5 (8.77%) Tandberg
5 4 (7.02%) Cisco
6 3 (5.26%) HP
7 2 (3.51%) Citrix
7 2 (3.51%) Fidessa
7 2 (3.51%) Avaya
7 2 (3.51%) Juniper
7 2 (3.51%) Reuters
7 2 (3.51%) Bloomberg
8 1 (1.75%) Symantec
8 1 (1.75%) NetApp
8 1 (1.75%) SAP
8 1 (1.75%) SolarWinds