The statistics below represent IT jobs advertised across the London region that had Help Desk Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Help Desk Engineer
England / London
Rank 552 620 603
Rank change year-on-year
+68 -17
Permanent jobs requiring a Help Desk Engineer 18 26 55
As % of all permanent IT jobs located in London 0.054% 0.065% 0.13%
As % of the Job Titles category 0.056% 0.068% 0.14%
Number of salaries quoted 18 25 53
Median salary £25,000 £28,000 £27,500
Median salary % change year-on-year
-10.71% +1.81%
90% offered a salary of more than £19,800 £22,300 £20,200
10% offered a salary of more than £38,000 £64,000 £34,800
UK excluding London median salary £24,000 £22,500 £21,750
% change year-on-year
+6.66% +3.44%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32051 38383 39535
As % of all permanent IT jobs located in London 95.84% 96.13% 96.08%
Number of salaries quoted 27179 32953 33619
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Engineer in the job title.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 16 January 2017.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +37 8 £29,000 +7.40% 1
Romford - 2 £21,500 -
Westminster - 1 £20,000 -
Help Desk Engineer
England

Help Desk Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 16 January 2017, Help Desk Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Engineer in the job title.

1 37 (88.10%) Windows
2 28 (66.67%) Microsoft
3 26 (61.90%) Active Directory
4 15 (35.71%) MS Office
5 14 (33.33%) MS Excel
5 14 (33.33%) Microsoft Certification
6 13 (30.95%) ITIL
7 12 (28.57%) MS Exchange
8 11 (26.19%) Windows 8
9 10 (23.81%) Apple
10 9 (21.43%) MCSE
11 8 (19.05%) Citrix
11 8 (19.05%) Blackberry
12 7 (16.67%) Windows Server
12 7 (16.67%) Windows 7
12 7 (16.67%) VMware
12 7 (16.67%) MCP
13 6 (14.29%) LAN
13 6 (14.29%) VPN
13 6 (14.29%) Office 365
14 5 (11.90%) Exchange Server 2003
14 5 (11.90%) Mac OS X
14 5 (11.90%) WAN
15 4 (9.52%) DNS
15 4 (9.52%) Windows XP
15 4 (9.52%) Firewall
15 4 (9.52%) Finance
15 4 (9.52%) XenApp
15 4 (9.52%) Marketing
15 4 (9.52%) VMware Infrastructure

Help Desk Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (28.57%) MS Exchange
2 5 (11.90%) Exchange Server 2003
3 2 (4.76%) Exchange Server 2007
3 2 (4.76%) Exchange Server 2010
4 1 (2.38%) Blackberry Enterprise Server
4 1 (2.38%) SharePoint
4 1 (2.38%) Skype for Business
Applications
1 15 (35.71%) MS Office
2 14 (33.33%) MS Excel
3 3 (7.14%) MS PowerPoint
4 2 (4.76%) MS Visio
Business Applications
1 1 (2.38%) Dynamics CRM
Cloud Services
1 6 (14.29%) Office 365
2 2 (4.76%) Adobe Creative Cloud
3 1 (2.38%) G Suite
Communications & Networking
1 6 (14.29%) LAN
1 6 (14.29%) VPN
2 5 (11.90%) WAN
3 4 (9.52%) DNS
3 4 (9.52%) Firewall
4 3 (7.14%) DHCP
4 3 (7.14%) Internet
4 3 (7.14%) TCP/IP
5 2 (4.76%) Cisco IOS
6 1 (2.38%) Wireless
Database & Business Intelligence
1 2 (4.76%) Big Data
2 1 (2.38%) SQL Server
Development Applications
1 2 (4.76%) Visual Studio
General
1 4 (9.52%) Finance
1 4 (9.52%) Marketing
2 3 (7.14%) Telecoms
3 1 (2.38%) Back Office
3 1 (2.38%) Law
3 1 (2.38%) Legal
3 1 (2.38%) Retail
Libraries, Frameworks & Software Standards
1 1 (2.38%) .NET
Miscellaneous
1 8 (19.05%) Blackberry
2 2 (4.76%) Internet of Things
3 1 (2.38%) Computer Science
3 1 (2.38%) Hedge funds
3 1 (2.38%) Management Information System
Operating Systems
1 37 (88.10%) Windows
2 11 (26.19%) Windows 8
3 7 (16.67%) Windows 7
3 7 (16.67%) Windows Server
4 5 (11.90%) Mac OS X
5 4 (9.52%) Windows XP
6 3 (7.14%) Linux
7 2 (4.76%) Windows 10
7 2 (4.76%) Windows Server 2008
8 1 (2.38%) Apple iOS
8 1 (2.38%) Mac OS
8 1 (2.38%) Windows Server 2003
8 1 (2.38%) Windows Server 2012
Processes & Methodologies
1 13 (30.95%) ITIL
2 3 (7.14%) CRM
3 2 (4.76%) E-Commerce
4 1 (2.38%) Asset Management
4 1 (2.38%) Customer Engagement
4 1 (2.38%) Data Migration
4 1 (2.38%) High Availability
4 1 (2.38%) Incident Management
4 1 (2.38%) Mentoring
4 1 (2.38%) Migration
4 1 (2.38%) Service Management
4 1 (2.38%) Time Management
Programming Languages
1 1 (2.38%) SQL
Qualifications
1 14 (33.33%) Microsoft Certification
2 9 (21.43%) MCSE
3 7 (16.67%) MCP
4 3 (7.14%) Degree
4 3 (7.14%) MCSA
4 3 (7.14%) MCTS
5 2 (4.76%) A+ Certification
5 2 (4.76%) Network+ Certification
6 1 (2.38%) ACSP
Quality Assurance & Compliance
1 2 (4.76%) COBIT
1 2 (4.76%) SLA
System Software
1 26 (61.90%) Active Directory
2 4 (9.52%) VMware Infrastructure
2 4 (9.52%) XenApp
3 2 (4.76%) Terminal Services
4 1 (2.38%) Hyper-V
Systems Management
1 2 (4.76%) Casper Suite
1 2 (4.76%) SCCM
2 1 (2.38%) Microsoft Data Protection Manager
2 1 (2.38%) SCOM
Vendors
1 28 (66.67%) Microsoft
2 10 (23.81%) Apple
3 8 (19.05%) Citrix
4 7 (16.67%) VMware
5 2 (4.76%) Adobe
5 2 (4.76%) Cisco
5 2 (4.76%) ServiceNow
6 1 (2.38%) Google