The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 575 623 614
Rank change year-on-year
+48 -9
Permanent jobs requiring a Help Desk Engineer 33 13 21
As % of all permanent IT jobs located in London 0.073% 0.028% 0.043%
As % of the Job Titles category 0.078% 0.030% 0.046%
Number of salaries quoted 32 13 20
Average salary £27,500 £27,500 £28,750
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £22,650 £23,000 £23,400
10% offered a salary of more than £36,000 £42,200 £34,550
UK excluding London average salary £21,750 £22,500 £21,500
% change year-on-year
-3.33% +4.65%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42302 43278 45590
As % of all permanent IT jobs located in London 93.77% 93.99% 94.36%
Number of salaries quoted 35982 36005 39336
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 25 November 2014.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +16 7 £27,500 -18.51% 1
Enfield - 3 £27,500 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 25 November 2014, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 44 (80.00%) Windows
2 36 (65.45%) Active Directory
3 33 (60.00%) Microsoft
4 26 (47.27%) Windows 7
5 24 (43.64%) MS Excel
6 23 (41.82%) MS Office
7 16 (29.09%) Windows XP
7 16 (29.09%) VMware
8 15 (27.27%) Windows 8
9 14 (25.45%) MS Exchange
10 12 (21.82%) DNS
10 12 (21.82%) Microsoft Certification
10 12 (21.82%) Windows Server 2003
10 12 (21.82%) Windows Server 2008
11 11 (20.00%) Hyper-V
11 11 (20.00%) Firewall
11 11 (20.00%) VMware Infrastructure
12 10 (18.18%) Windows Server 2012
13 9 (16.36%) Legal
13 9 (16.36%) VPN
13 9 (16.36%) DHCP
13 9 (16.36%) MCSE
13 9 (16.36%) ITIL
14 8 (14.55%) LAN
14 8 (14.55%) WAN
14 8 (14.55%) Degree
15 7 (12.73%) Exchange Server 2013
15 7 (12.73%) Windows Vista
15 7 (12.73%) SCCM
15 7 (12.73%) Telecoms

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 25 November 2014, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (25.45%) MS Exchange
2 7 (12.73%) Exchange Server 2013
3 6 (10.91%) Exchange Server 2010
3 6 (10.91%) Blackberry Enterprise Server
3 6 (10.91%) Exchange Server 2003
3 6 (10.91%) Exchange Server 2007
4 2 (3.64%) Lync
Applications
1 24 (43.64%) MS Excel
2 23 (41.82%) MS Office
3 1 (1.82%) MS Visio
3 1 (1.82%) MS PowerPoint
Business Applications
1 1 (1.82%) SAP Oil and Gas
Communications & Networking
1 12 (21.82%) DNS
2 11 (20.00%) Firewall
3 9 (16.36%) DHCP
3 9 (16.36%) VPN
4 8 (14.55%) WAN
4 8 (14.55%) LAN
5 4 (7.27%) TCP/IP
5 4 (7.27%) Internet
6 2 (3.64%) H.323
6 2 (3.64%) SSL
6 2 (3.64%) SAN
6 2 (3.64%) IP Telephony
6 2 (3.64%) NAS
6 2 (3.64%) ISDN
6 2 (3.64%) VoIP
7 1 (1.82%) PBX
7 1 (1.82%) 4G
7 1 (1.82%) Wi-Fi
7 1 (1.82%) Wireless
Database & Business Intelligence
1 2 (3.64%) SQL Server
1 2 (3.64%) SQL Server 2000
General
1 9 (16.36%) Legal
2 7 (12.73%) Telecoms
3 6 (10.91%) Finance
4 3 (5.45%) Marketing
5 2 (3.64%) Publishing
5 2 (3.64%) Law
6 1 (1.82%) Manufacturing
6 1 (1.82%) Banking
6 1 (1.82%) French Language
6 1 (1.82%) German Language
6 1 (1.82%) Electronics
Libraries, Frameworks & Software Standards
1 3 (5.45%) COM
Miscellaneous
1 4 (7.27%) Blackberry
2 2 (3.64%) Thin Client
2 2 (3.64%) Digital Media
2 2 (3.64%) Graphic Design
2 2 (3.64%) Fat Client
2 2 (3.64%) Video Conferencing
3 1 (1.82%) Hedge funds
3 1 (1.82%) DTV
3 1 (1.82%) SecurID
Operating Systems
1 44 (80.00%) Windows
2 26 (47.27%) Windows 7
3 16 (29.09%) Windows XP
4 15 (27.27%) Windows 8
5 12 (21.82%) Windows Server 2003
5 12 (21.82%) Windows Server 2008
6 10 (18.18%) Windows Server 2012
7 7 (12.73%) Windows Vista
8 5 (9.09%) Mac OS X
9 4 (7.27%) Apple iOS
Processes & Methodologies
1 9 (16.36%) ITIL
2 4 (7.27%) Root Cause Analysis
2 4 (7.27%) Project Management
3 3 (5.45%) Service Management
3 3 (5.45%) CRM
3 3 (5.45%) Mentoring
4 1 (1.82%) Software Licensing
4 1 (1.82%) Business Intelligence
4 1 (1.82%) Service Desk Management
4 1 (1.82%) Low Latency
4 1 (1.82%) Service Delivery
4 1 (1.82%) ITSM
4 1 (1.82%) Programme Management
4 1 (1.82%) Incident Management
4 1 (1.82%) WFM
4 1 (1.82%) Digital Marketing
4 1 (1.82%) Time Management
4 1 (1.82%) Network Management
4 1 (1.82%) Change Control
Programming Languages
1 1 (1.82%) SQL
Qualifications
1 12 (21.82%) Microsoft Certification
2 9 (16.36%) MCSE
3 8 (14.55%) Degree
4 5 (9.09%) MCSA
4 5 (9.09%) ITIL Certification
5 4 (7.27%) CCNA
5 4 (7.27%) Cisco Certification
5 4 (7.27%) MCP
5 4 (7.27%) MCITP
6 2 (3.64%) Security Cleared
6 2 (3.64%) ITIL Foundation Certificate
6 2 (3.64%) VMware Certified Professional (VCP)
6 2 (3.64%) MCTS
7 1 (1.82%) CCNP
7 1 (1.82%) SC Cleared
Quality Assurance & Compliance
1 5 (9.09%) SLA
System Software
1 36 (65.45%) Active Directory
2 11 (20.00%) VMware Infrastructure
2 11 (20.00%) Hyper-V
3 3 (5.45%) vSphere
4 1 (1.82%) XenServer
4 1 (1.82%) VMware ESX
4 1 (1.82%) VMware Workstation
Systems Management
1 7 (12.73%) SCCM
2 4 (7.27%) Symantec Endpoint Protection
3 3 (5.45%) Backup Exec
4 2 (3.64%) ARCserve
4 2 (3.64%) SCOM
5 1 (1.82%) Norton AntiVirus
5 1 (1.82%) Nagios
Vendors
1 33 (60.00%) Microsoft
2 16 (29.09%) VMware
3 7 (12.73%) Apple
3 7 (12.73%) Cisco
4 6 (10.91%) Symantec
5 5 (9.09%) Citrix
6 4 (7.27%) McAfee
7 3 (5.45%) Juniper
7 3 (5.45%) SolarWinds
7 3 (5.45%) Bloomberg
8 2 (3.64%) Avaya
8 2 (3.64%) Fidessa
8 2 (3.64%) Reuters
8 2 (3.64%) Polycom
8 2 (3.64%) Tandberg
9 1 (1.82%) Veeam
9 1 (1.82%) Mitel
9 1 (1.82%) LANDesk
9 1 (1.82%) SAP
9 1 (1.82%) NetApp
London
IT Connections
Salary: £26,000 to £30,000
Posted: 17 hours ago
London
Information Technology Services
Salary: £30k - 35k per year + benefits
Posted: 4 days ago
City, London
IT Lab
Salary: From £21,000 to £28,000 per annum
Posted: 14 days ago
London, Victoria
VCCP
Salary: £21,000-£23,000
Posted: 20 days ago