The first table below looks at the demand for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Help Desk Engineer
Rank 630 594 651
Rank change year-on-year
-36 +57
Permanent jobs requiring a Help Desk Engineer 32 17 21
As % of all permanent IT jobs located in London 0.064% 0.037% 0.037%
As % of the Job Titles category 0.069% 0.040% 0.040%
Number of salaries quoted 31 16 21
Average salary £27,500 £25,750 £30,000
Average salary % change year-on-year
+6.79% -14.16%
90% offered a salary of more than £22,500 £20,000 £26,000
10% offered a salary of more than £32,500 £33,750 £34,500
UK excluding London average salary £22,500 £21,500 £22,500
% change year-on-year
+4.65% -4.44%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
46521 42684 52638
As % of all permanent IT jobs located in London 93.74% 93.92% 93.86%
Number of salaries quoted 38422 36027 45659
Average salary £52,500 £50,000 £50,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £31,500 £32,500 £31,500
10% offered a salary of more than £77,000 £77,500 £75,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Help Desk Engineer
England

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 18 April 2014.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -16 5 £27,500 - 1
Uxbridge - 1 £29,000 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 27 (57.45%) Windows
2 20 (42.55%) Windows 7
2 20 (42.55%) Microsoft
2 20 (42.55%) Active Directory
3 16 (34.04%) MS Office
4 13 (27.66%) MS Exchange
5 12 (25.53%) Windows XP
6 11 (23.40%) Cisco
7 9 (19.15%) Telecoms
7 9 (19.15%) VMware
7 9 (19.15%) Apple
7 9 (19.15%) Internet
8 8 (17.02%) Firewall
8 8 (17.02%) Cisco Certification
8 8 (17.02%) MS Excel
8 8 (17.02%) Windows Vista
9 7 (14.89%) Apple iOS
9 7 (14.89%) Windows 8
9 7 (14.89%) Windows Server 2012
9 7 (14.89%) Citrix
9 7 (14.89%) Windows Server 2003
10 6 (12.77%) Blackberry
10 6 (12.77%) Project Management
10 6 (12.77%) Windows Server 2008
10 6 (12.77%) SCCM
11 5 (10.64%) Degree
11 5 (10.64%) Microsoft Certification
11 5 (10.64%) Juniper
11 5 (10.64%) DNS
11 5 (10.64%) CCNP

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (27.66%) MS Exchange
2 4 (8.51%) SharePoint
3 3 (6.38%) SharePoint Server
4 2 (4.26%) Blackberry Enterprise Server
4 2 (4.26%) Exchange Server 2007
5 1 (2.13%) Exchange Server 2010
5 1 (2.13%) CMS
5 1 (2.13%) IIS
Applications
1 16 (34.04%) MS Office
2 8 (17.02%) MS Excel
Business Applications
1 1 (2.13%) SAP Oil and Gas
Cloud Services
1 1 (2.13%) Office 365
Communications & Networking
1 9 (19.15%) Internet
2 8 (17.02%) Firewall
3 5 (10.64%) DNS
4 4 (8.51%) LAN
4 4 (8.51%) WAN
5 3 (6.38%) Network Security
6 1 (2.13%) Wireless
6 1 (2.13%) DHCP
6 1 (2.13%) TCP/IP
6 1 (2.13%) VPN
Database & Business Intelligence
1 2 (4.26%) SQL Server
General
1 9 (19.15%) Telecoms
2 3 (6.38%) Retail
2 3 (6.38%) Marketing
3 1 (2.13%) Banking
3 1 (2.13%) French Language
3 1 (2.13%) German Language
3 1 (2.13%) Electronics
3 1 (2.13%) Finance
3 1 (2.13%) Legal
3 1 (2.13%) Manufacturing
3 1 (2.13%) Advertising
Miscellaneous
1 6 (12.77%) Blackberry
2 2 (4.26%) Computer Science
2 2 (4.26%) Digital Media
3 1 (2.13%) DTV
Operating Systems
1 27 (57.45%) Windows
2 20 (42.55%) Windows 7
3 12 (25.53%) Windows XP
4 8 (17.02%) Windows Vista
5 7 (14.89%) Apple iOS
5 7 (14.89%) Windows 8
5 7 (14.89%) Windows Server 2012
5 7 (14.89%) Windows Server 2003
6 6 (12.77%) Windows Server 2008
7 1 (2.13%) Mac OS
7 1 (2.13%) Mac OS X
Processes & Methodologies
1 6 (12.77%) Project Management
2 4 (8.51%) ITIL
3 3 (6.38%) Incident Management
4 2 (4.26%) Network Design
5 1 (2.13%) Digital Marketing
5 1 (2.13%) Time Management
5 1 (2.13%) Wealth Management
5 1 (2.13%) WFM
5 1 (2.13%) Change Management
5 1 (2.13%) Information Security
5 1 (2.13%) Programme Management
5 1 (2.13%) CRM
5 1 (2.13%) Business Intelligence
Programming Languages
1 4 (8.51%) SQL
Qualifications
1 8 (17.02%) Cisco Certification
2 5 (10.64%) Degree
2 5 (10.64%) Microsoft Certification
2 5 (10.64%) CCNP
2 5 (10.64%) CCNA
2 5 (10.64%) MCP
3 4 (8.51%) JNCIA
3 4 (8.51%) JNCIS
4 3 (6.38%) MCSE
4 3 (6.38%) MCSA
5 1 (2.13%) VCAP
5 1 (2.13%) VMware Certified Professional (VCP)
5 1 (2.13%) MCTS
5 1 (2.13%) MCITP
Quality Assurance & Compliance
1 3 (6.38%) SLA
System Software
1 20 (42.55%) Active Directory
2 4 (8.51%) VMware Infrastructure
2 4 (8.51%) Hyper-V
3 3 (6.38%) XenApp
3 3 (6.38%) VMware ESX
Systems Management
1 6 (12.77%) SCCM
2 4 (8.51%) Backup Exec
2 4 (8.51%) SCOM
3 1 (2.13%) FortiGate
Vendors
1 20 (42.55%) Microsoft
2 11 (23.40%) Cisco
3 9 (19.15%) VMware
3 9 (19.15%) Apple
4 7 (14.89%) Citrix
5 5 (10.64%) Juniper
6 4 (8.51%) Symantec
7 3 (6.38%) HP
7 3 (6.38%) NetApp
8 2 (4.26%) Avaya
9 1 (2.13%) Trend Micro
9 1 (2.13%) Google
9 1 (2.13%) SAP
9 1 (2.13%) Veritas
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