The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 630 630 649
Rank change year-on-year
0 +19
Permanent jobs requiring a Help Desk Engineer 30 47 46
As % of all permanent IT jobs located in London 0.071% 0.11% 0.094%
As % of the Job Titles category 0.074% 0.11% 0.098%
Number of salaries quoted 28 44 43
Average salary £30,750 £24,000 £24,000
Average salary % change year-on-year
+28.12% -
90% offered a salary of more than £21,250 £20,000 £21,600
10% offered a salary of more than £33,950 £30,000 £30,000
UK excluding London average salary £22,500 £23,000 £22,500
% change year-on-year
-2.17% +2.22%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40551 42788 46715
As % of all permanent IT jobs located in London 95.83% 95.79% 95.94%
Number of salaries quoted 35129 36019 38486
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 28 April 2016.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon -6 2 £25,500 -
Chiswick - 1 - -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 28 April 2016, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 45 (75.00%) Microsoft
2 40 (66.67%) Active Directory
3 35 (58.33%) Windows
4 31 (51.67%) MS Excel
5 24 (40.00%) Citrix
6 21 (35.00%) MS Office
7 18 (30.00%) Windows 7
8 15 (25.00%) Finance
9 14 (23.33%) DNS
9 14 (23.33%) DHCP
9 14 (23.33%) Banking
9 14 (23.33%) SCCM
10 13 (21.67%) VMware Infrastructure
10 13 (21.67%) VMware
11 12 (20.00%) XenApp
11 12 (20.00%) Thin Client
11 12 (20.00%) Fat Client
12 11 (18.33%) TCP/IP
12 11 (18.33%) Business Intelligence
12 11 (18.33%) Citrix Certification
13 10 (16.67%) Degree
13 10 (16.67%) Computer Science
13 10 (16.67%) Windows Server 2008
13 10 (16.67%) Windows Server 2012
14 9 (15.00%) Windows Server
15 8 (13.33%) Mac OS X
16 7 (11.67%) Blackberry
16 7 (11.67%) MS Exchange
17 6 (10.00%) Windows 8
17 6 (10.00%) Apple iOS

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 28 April 2016, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (11.67%) MS Exchange
2 6 (10.00%) Blackberry Enterprise Server
3 3 (5.00%) Exchange Server 2010
3 3 (5.00%) Skype for Business
4 2 (3.33%) IIS
5 1 (1.67%) Exchange Server 2013
5 1 (1.67%) SharePoint
Applications
1 31 (51.67%) MS Excel
2 21 (35.00%) MS Office
3 2 (3.33%) MS Visio
4 1 (1.67%) MS PowerPoint
Business Applications
1 2 (3.33%) Oracle Applications
2 1 (1.67%) Dynamics CRM
Cloud Services
1 4 (6.67%) Office 365
2 1 (1.67%) Amazon AWS
2 1 (1.67%) Google Apps
2 1 (1.67%) Microsoft Azure
Communications & Networking
1 14 (23.33%) DHCP
1 14 (23.33%) DNS
2 11 (18.33%) TCP/IP
3 6 (10.00%) Firewall
4 2 (3.33%) Internet
4 2 (3.33%) IP Telephony
4 2 (3.33%) PABX
4 2 (3.33%) Remote Desktop
4 2 (3.33%) VoIP
4 2 (3.33%) VPN
5 1 (1.67%) LAN
5 1 (1.67%) WAN
Database & Business Intelligence
1 3 (5.00%) SQL Server
General
1 15 (25.00%) Finance
2 14 (23.33%) Banking
3 4 (6.67%) Front Office
3 4 (6.67%) Telecoms
4 2 (3.33%) Law
4 2 (3.33%) Legal
Miscellaneous
1 12 (20.00%) Fat Client
1 12 (20.00%) Thin Client
2 10 (16.67%) Computer Science
3 7 (11.67%) Blackberry
4 5 (8.33%) Analytical Skills
5 4 (6.67%) Hedge funds
6 3 (5.00%) Video Conferencing
7 2 (3.33%) Driving Licence
7 2 (3.33%) iPad
8 1 (1.67%) iPhone
8 1 (1.67%) PDA
8 1 (1.67%) Social Media
Operating Systems
1 35 (58.33%) Windows
2 18 (30.00%) Windows 7
3 10 (16.67%) Windows Server 2008
3 10 (16.67%) Windows Server 2012
4 9 (15.00%) Windows Server
5 8 (13.33%) Mac OS X
6 6 (10.00%) Apple iOS
6 6 (10.00%) Windows 8
7 4 (6.67%) Android
8 2 (3.33%) Windows Server 2003
8 2 (3.33%) Windows XP
9 1 (1.67%) Windows 10
Processes & Methodologies
1 11 (18.33%) Business Intelligence
2 6 (10.00%) ITIL
3 4 (6.67%) Mentoring
4 2 (3.33%) Agile Software Development
4 2 (3.33%) Asset Management
4 2 (3.33%) CRM
4 2 (3.33%) Information Security
4 2 (3.33%) ITSM
4 2 (3.33%) Problem Management
4 2 (3.33%) Software Deployment
5 1 (1.67%) Application Virtualisation
5 1 (1.67%) Change Management
5 1 (1.67%) Fault Management
5 1 (1.67%) Incident Management
5 1 (1.67%) IT Governance
5 1 (1.67%) Knowledge Management
5 1 (1.67%) Patch Management
5 1 (1.67%) Project Management
5 1 (1.67%) Time Management
Programming Languages
1 4 (6.67%) SQL
Qualifications
1 11 (18.33%) Citrix Certification
2 10 (16.67%) Degree
3 5 (8.33%) CCNA
3 5 (8.33%) Cisco Certification
4 4 (6.67%) Microsoft Certification
5 3 (5.00%) JNCIS
5 3 (5.00%) MCP
5 3 (5.00%) MCSA
6 2 (3.33%) A+ Certification
6 2 (3.33%) ITIL Foundation Certificate
7 1 (1.67%) HND
7 1 (1.67%) ITIL Certification
7 1 (1.67%) MCITP
7 1 (1.67%) MCSE
7 1 (1.67%) MOS
7 1 (1.67%) NVQ Level 3
7 1 (1.67%) NVQ Level 4
Quality Assurance & Compliance
1 2 (3.33%) QA
System Software
1 40 (66.67%) Active Directory
2 13 (21.67%) VMware Infrastructure
3 12 (20.00%) XenApp
4 1 (1.67%) Firmware
4 1 (1.67%) Microsoft App-V
4 1 (1.67%) Terminal Services
4 1 (1.67%) XenDesktop
Systems Management
1 14 (23.33%) SCCM
2 1 (1.67%) Backup Exec
2 1 (1.67%) ThinApp
Vendors
1 45 (75.00%) Microsoft
2 24 (40.00%) Citrix
3 13 (21.67%) VMware
4 5 (8.33%) Polycom
5 4 (6.67%) Apple
5 4 (6.67%) Bloomberg
5 4 (6.67%) Reuters
6 3 (5.00%) Cisco
6 3 (5.00%) Juniper
7 2 (3.33%) HP
7 2 (3.33%) Oracle
7 2 (3.33%) Salesforce.com
8 1 (1.67%) Avaya
8 1 (1.67%) Dell
8 1 (1.67%) Google
8 1 (1.67%) iManage
8 1 (1.67%) Symantec
East London
AWD Recruitment
Salary: £28,000 - £31,800 + Benefits
Posted: 3 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 3 days ago
East London
Millshill Recruitment Ltd
Salary: From £25,000 to £30,000 per annum + Bens
Posted: 6 days ago
London
Recruitment Genius Ltd
Salary: £28000 - £35000 per annum
Posted: 16 days ago