The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 579 620 588
Rank change year-on-year
+41 -32
Permanent jobs requiring a Help Desk Engineer 28 27 19
As % of all permanent IT jobs located in London 0.065% 0.059% 0.043%
As % of the Job Titles category 0.070% 0.063% 0.046%
Number of salaries quoted 25 27 18
Average salary £24,000 £28,000 £28,500
Average salary % change year-on-year
-14.28% -1.75%
90% offered a salary of more than £20,000 £22,500 £20,000
10% offered a salary of more than £28,500 £36,000 £33,950
UK excluding London average salary £22,500 £23,000 £21,500
% change year-on-year
-2.17% +6.97%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40103 42659 41747
As % of all permanent IT jobs located in London 93.72% 93.90% 94.08%
Number of salaries quoted 33809 35111 35345
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 2 £27,750 -20.71% 3
Coulsdon - 2 £24,000 -
Croydon - 2 £25,500 -
Uxbridge - 1 £24,000 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 56 (78.87%) Windows
2 42 (59.15%) Active Directory
3 41 (57.75%) Microsoft
4 38 (53.52%) Windows 7
5 33 (46.48%) MS Excel
6 26 (36.62%) MS Office
7 24 (33.80%) Windows Server 2008
8 23 (32.39%) Windows Server 2012
9 20 (28.17%) DNS
10 18 (25.35%) Microsoft Certification
11 16 (22.54%) Windows 8
11 16 (22.54%) Windows Server 2003
12 13 (18.31%) Apple
12 13 (18.31%) DHCP
12 13 (18.31%) VMware
13 12 (16.90%) MS Exchange
13 12 (16.90%) Windows XP
14 11 (15.49%) MCP
15 10 (14.08%) ITIL
15 10 (14.08%) LAN
15 10 (14.08%) WAN
16 9 (12.68%) TCP/IP
16 9 (12.68%) Mac OS X
16 9 (12.68%) Firewall
16 9 (12.68%) Hyper-V
16 9 (12.68%) Degree
16 9 (12.68%) Exchange Server 2007
16 9 (12.68%) Exchange Server 2010
17 8 (11.27%) Exchange Server 2013
17 8 (11.27%) SCCM

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.90%) MS Exchange
2 9 (12.68%) Exchange Server 2007
2 9 (12.68%) Exchange Server 2010
3 8 (11.27%) Exchange Server 2013
4 4 (5.63%) Blackberry Enterprise Server
5 2 (2.82%) SharePoint
6 1 (1.41%) IIS
6 1 (1.41%) Exchange Server 2003
6 1 (1.41%) SharePoint 2013
6 1 (1.41%) Lync
Applications
1 33 (46.48%) MS Excel
2 26 (36.62%) MS Office
3 1 (1.41%) MS Visio
3 1 (1.41%) MS PowerPoint
Business Applications
1 1 (1.41%) Dynamics CRM
Cloud Services
1 5 (7.04%) Office 365
2 2 (2.82%) SaaS
3 1 (1.41%) Google Apps
Communications & Networking
1 20 (28.17%) DNS
2 13 (18.31%) DHCP
3 10 (14.08%) LAN
3 10 (14.08%) WAN
4 9 (12.68%) TCP/IP
4 9 (12.68%) Firewall
5 7 (9.86%) VPN
6 4 (5.63%) Internet
7 2 (2.82%) PABX
7 2 (2.82%) Wi-Fi
7 2 (2.82%) SAN
8 1 (1.41%) SSL
8 1 (1.41%) PBX
8 1 (1.41%) VoIP
8 1 (1.41%) Wireless
8 1 (1.41%) IP Telephony
8 1 (1.41%) NAS
8 1 (1.41%) 4G
8 1 (1.41%) Structured Cabling
Database & Business Intelligence
1 2 (2.82%) SQL Server
2 1 (1.41%) SQL Server 2000
2 1 (1.41%) FileMaker
General
1 5 (7.04%) Legal
1 5 (7.04%) Finance
2 3 (4.23%) Law
2 3 (4.23%) Marketing
3 2 (2.82%) Telecoms
4 1 (1.41%) Publishing
4 1 (1.41%) Banking
4 1 (1.41%) Retail
Miscellaneous
1 3 (4.23%) Blackberry
1 3 (4.23%) iPad
1 3 (4.23%) Analytical Skills
2 2 (2.82%) Enterprise Software
2 2 (2.82%) Graphic Design
2 2 (2.82%) Video Conferencing
2 2 (2.82%) iPhone
3 1 (1.41%) SecurID
3 1 (1.41%) Digital Media
3 1 (1.41%) New Media
Operating Systems
1 56 (78.87%) Windows
2 38 (53.52%) Windows 7
3 24 (33.80%) Windows Server 2008
4 23 (32.39%) Windows Server 2012
5 16 (22.54%) Windows 8
5 16 (22.54%) Windows Server 2003
6 12 (16.90%) Windows XP
7 9 (12.68%) Mac OS X
8 4 (5.63%) Windows Vista
9 2 (2.82%) Apple iOS
10 1 (1.41%) Mac OS X Server
10 1 (1.41%) UNIX
10 1 (1.41%) Linux
Processes & Methodologies
1 10 (14.08%) ITIL
2 4 (5.63%) CRM
2 4 (5.63%) Mentoring
3 3 (4.23%) Service Management
4 2 (2.82%) Incident Management
4 2 (2.82%) Product Management
4 2 (2.82%) Change Control
5 1 (1.41%) Low Latency
5 1 (1.41%) Software Licensing
5 1 (1.41%) Online Marketing
5 1 (1.41%) Network Management
5 1 (1.41%) SIEM
5 1 (1.41%) Service Delivery
5 1 (1.41%) Document Management
5 1 (1.41%) ERP
Programming Languages
1 2 (2.82%) SQL
Qualifications
1 18 (25.35%) Microsoft Certification
2 11 (15.49%) MCP
3 9 (12.68%) Degree
4 8 (11.27%) MCSA
5 7 (9.86%) MCSE
6 5 (7.04%) MCTS
6 5 (7.04%) MCITP
7 4 (5.63%) ITIL Certification
7 4 (5.63%) CCNA
7 4 (5.63%) Cisco Certification
8 1 (1.41%) VMware Certified Professional (VCP)
8 1 (1.41%) CCNP
8 1 (1.41%) SC Cleared
8 1 (1.41%) Security Cleared
8 1 (1.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (7.04%) SLA
System Software
1 42 (59.15%) Active Directory
2 9 (12.68%) Hyper-V
3 7 (9.86%) VMware Infrastructure
4 2 (2.82%) vSphere
5 1 (1.41%) XenApp
5 1 (1.41%) Terminal Server
5 1 (1.41%) VMware ESX
5 1 (1.41%) VMware Workstation
Systems Management
1 8 (11.27%) SCCM
2 4 (5.63%) Symantec Endpoint Protection
3 2 (2.82%) NetBackup
3 2 (2.82%) Backup Exec
4 1 (1.41%) ARCserve
4 1 (1.41%) Norton AntiVirus
4 1 (1.41%) DameWare
4 1 (1.41%) SCOM
Vendors
1 41 (57.75%) Microsoft
2 13 (18.31%) Apple
2 13 (18.31%) VMware
3 8 (11.27%) Symantec
3 8 (11.27%) Cisco
4 5 (7.04%) Citrix
5 3 (4.23%) HP
5 3 (4.23%) McAfee
5 3 (4.23%) Google
6 2 (2.82%) SolarWinds
6 2 (2.82%) Juniper
6 2 (2.82%) Polycom
7 1 (1.41%) Veeam
7 1 (1.41%) NetApp
7 1 (1.41%) Clearswift
7 1 (1.41%) Bloomberg
7 1 (1.41%) M86 Security
7 1 (1.41%) Bomgar
7 1 (1.41%) Lumension
7 1 (1.41%) ServiceNow
City, London
Premier IT
Salary: £25000 - £27000 per annum
Posted: 3 days ago
West London
Networking People
Salary: £20000 - £27000 per annum + training
Posted: 3 days ago
City, London
Premier IT
Salary: £20000 - £30000 per annum + benefits
Posted: 4 days ago