The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Help Desk Engineer
Rank 610 595 634
Rank change year-on-year
-15 +39
Permanent jobs requiring a Help Desk Engineer 29 46 31
As % of all permanent IT jobs located in London 0.071% 0.11% 0.073%
As % of the Job Titles category 0.074% 0.12% 0.077%
Number of salaries quoted 28 43 28
Average salary £29,500 £25,000 £24,500
Average salary % change year-on-year
+18.00% +2.04%
90% offered a salary of more than £22,900 £20,200 £20,000
10% offered a salary of more than £80,000 £32,100 £35,750
UK excluding London average salary £22,500 £22,500 £22,500
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39316 39186 40518
As % of all permanent IT jobs located in London 95.73% 95.73% 95.66%
Number of salaries quoted 33943 33221 33153
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £75,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 5 February 2016.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +60 4 £26,000 -5.45% 1
Uxbridge - 2 £26,000 -
Kingston Upon Thames - 1 £30,500 -
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 39 (75.00%) Active Directory
2 37 (71.15%) Microsoft
3 35 (67.31%) Windows
4 26 (50.00%) Windows 7
5 20 (38.46%) MS Office
6 17 (32.69%) Windows 8
7 16 (30.77%) MS Excel
8 15 (28.85%) DNS
8 15 (28.85%) Mac OS X
9 14 (26.92%) Windows Server
10 13 (25.00%) Windows Server 2012
10 13 (25.00%) Citrix
11 12 (23.08%) DHCP
11 12 (23.08%) Office 365
12 11 (21.15%) Degree
13 10 (19.23%) VMware Infrastructure
13 10 (19.23%) Windows Server 2008
13 10 (19.23%) VMware
14 9 (17.31%) Finance
14 9 (17.31%) MS Exchange
14 9 (17.31%) ITIL
14 9 (17.31%) Apple
14 9 (17.31%) Blackberry
15 8 (15.38%) Computer Science
15 8 (15.38%) Firewall
16 7 (13.46%) Apple iOS
16 7 (13.46%) Google Apps
16 7 (13.46%) Banking
16 7 (13.46%) Google
16 7 (13.46%) Windows XP

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (17.31%) MS Exchange
2 6 (11.54%) Blackberry Enterprise Server
3 2 (3.85%) Exchange Server 2010
3 2 (3.85%) IIS
3 2 (3.85%) Lync
4 1 (1.92%) SharePoint
Applications
1 20 (38.46%) MS Office
2 16 (30.77%) MS Excel
3 5 (9.62%) MS Visio
4 1 (1.92%) MS PowerPoint
Business Applications
1 1 (1.92%) Dynamics CRM
Cloud Services
1 12 (23.08%) Office 365
2 7 (13.46%) Google Apps
3 4 (7.69%) Amazon AWS
3 4 (7.69%) Amazon S3
3 4 (7.69%) Microsoft Azure
Communications & Networking
1 15 (28.85%) DNS
2 12 (23.08%) DHCP
3 8 (15.38%) Firewall
4 7 (13.46%) TCP/IP
4 7 (13.46%) VPN
5 5 (9.62%) VoIP
5 5 (9.62%) Wi-Fi
6 4 (7.69%) NAS
6 4 (7.69%) SAN
6 4 (7.69%) Structured Cabling
7 3 (5.77%) IP Telephony
7 3 (5.77%) Wireless
8 2 (3.85%) Internet
8 2 (3.85%) IPv4
8 2 (3.85%) PABX
8 2 (3.85%) Remote Desktop
9 1 (1.92%) Ethernet
9 1 (1.92%) LAN
9 1 (1.92%) WAN
9 1 (1.92%) WebEx
Database & Business Intelligence
1 2 (3.85%) SQL Server
General
1 9 (17.31%) Finance
2 7 (13.46%) Banking
3 4 (7.69%) Front Office
3 4 (7.69%) Law
3 4 (7.69%) Legal
4 3 (5.77%) Advertising
4 3 (5.77%) Telecoms
Miscellaneous
1 9 (17.31%) Blackberry
2 8 (15.38%) Computer Science
3 5 (9.62%) Fat Client
3 5 (9.62%) Thin Client
4 4 (7.69%) Analytical Skills
4 4 (7.69%) Driving Licence
4 4 (7.69%) Hedge funds
4 4 (7.69%) iPad
4 4 (7.69%) Video Conferencing
5 3 (5.77%) User Experience
6 1 (1.92%) iPhone
6 1 (1.92%) Social Media
Operating Systems
1 35 (67.31%) Windows
2 26 (50.00%) Windows 7
3 17 (32.69%) Windows 8
4 15 (28.85%) Mac OS X
5 14 (26.92%) Windows Server
6 13 (25.00%) Windows Server 2012
7 10 (19.23%) Windows Server 2008
8 7 (13.46%) Apple iOS
8 7 (13.46%) Windows XP
9 5 (9.62%) Windows Server 2003
10 4 (7.69%) Android
10 4 (7.69%) Windows Vista
11 1 (1.92%) Mac OS
11 1 (1.92%) Windows 10
Processes & Methodologies
1 9 (17.31%) ITIL
2 4 (7.69%) Mentoring
3 3 (5.77%) Business Intelligence
4 2 (3.85%) Agile Software Development
4 2 (3.85%) CRM
4 2 (3.85%) Information Security
4 2 (3.85%) Problem Management
4 2 (3.85%) Software Deployment
5 1 (1.92%) Fault Management
5 1 (1.92%) Migration
5 1 (1.92%) Time Management
Programming Languages
1 2 (3.85%) SQL
2 1 (1.92%) PowerShell
Qualifications
1 11 (21.15%) Degree
2 5 (9.62%) CCNA
2 5 (9.62%) Cisco Certification
3 3 (5.77%) Citrix Certification
3 3 (5.77%) JNCIS
3 3 (5.77%) MCP
3 3 (5.77%) Microsoft Certification
4 2 (3.85%) A+ Certification
4 2 (3.85%) ITIL Foundation Certificate
4 2 (3.85%) MCSA
5 1 (1.92%) HND
5 1 (1.92%) ITIL Certification
5 1 (1.92%) MCITP
5 1 (1.92%) MCSE
5 1 (1.92%) NVQ Level 3
5 1 (1.92%) NVQ Level 4
Quality Assurance & Compliance
1 4 (7.69%) SLA
2 2 (3.85%) QA
System Software
1 39 (75.00%) Active Directory
2 10 (19.23%) VMware Infrastructure
3 5 (9.62%) XenApp
4 4 (7.69%) Hyper-V
4 4 (7.69%) Terminal Services
5 1 (1.92%) Firmware
5 1 (1.92%) Terminal Server
Systems Management
1 5 (9.62%) SCCM
2 2 (3.85%) Nagios
3 1 (1.92%) Backup Exec
Vendors
1 37 (71.15%) Microsoft
2 13 (25.00%) Citrix
3 10 (19.23%) VMware
4 9 (17.31%) Apple
5 7 (13.46%) Google
6 5 (9.62%) Cisco
6 5 (9.62%) Symantec
7 4 (7.69%) Acronis
7 4 (7.69%) arcserve
7 4 (7.69%) Bloomberg
7 4 (7.69%) Polycom
7 4 (7.69%) Reuters
8 3 (5.77%) Juniper
9 2 (3.85%) HP
9 2 (3.85%) Meraki
9 2 (3.85%) Salesforce.com
10 1 (1.92%) Avaya
10 1 (1.92%) iManage
10 1 (1.92%) Mitel
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