The table below looks at the statistics for the Help Desk Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Help Desk Engineer
Rank 587 619 607
Rank change year-on-year
+32 -12
Permanent jobs requiring a Help Desk Engineer 26 39 14
As % of all permanent IT jobs located in London 0.060% 0.080% 0.032%
As % of the Job Titles category 0.064% 0.085% 0.034%
Number of salaries quoted 25 38 14
Average salary £25,500 £26,250 £23,500
Average salary % change year-on-year
-2.85% +11.70%
90% offered a salary of more than £19,400 £22,500 £20,000
10% offered a salary of more than £30,000 £35,000 £26,000
UK excluding London average salary £22,000 £22,500 £21,500
% change year-on-year
-2.22% +4.65%
Help Desk Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40624 45661 41244
As % of all permanent IT jobs located in London 93.51% 93.84% 93.72%
Number of salaries quoted 34358 38187 34690
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Engineer Jobs Demand Trend in London

Help Desk Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Engineer across the London region.

Help Desk Engineer Salary Trend in London

Help Desk Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Engineer across the London region over the 3 months to 22 May 2015.

Help Desk Engineer Salary Histogram in London

Help Desk Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Engineer within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 2 £23,500 +4.44%
Croydon - 2 £25,500 -
Uxbridge -5 1 £24,000 -17.24%
Help Desk Engineer
England

Help Desk Engineer
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title.

1 50 (80.65%) Windows
2 37 (59.68%) Microsoft
3 32 (51.61%) Active Directory
4 31 (50.00%) Windows 7
5 27 (43.55%) MS Excel
6 25 (40.32%) MS Office
7 20 (32.26%) Windows Server 2008
7 20 (32.26%) Windows Server 2012
8 17 (27.42%) DNS
9 14 (22.58%) Windows Server 2003
9 14 (22.58%) Windows 8
10 13 (20.97%) Apple
11 12 (19.35%) Microsoft Certification
11 12 (19.35%) Windows XP
12 10 (16.13%) MS Exchange
12 10 (16.13%) MCP
12 10 (16.13%) DHCP
13 9 (14.52%) Exchange Server 2010
14 8 (12.90%) Exchange Server 2007
14 8 (12.90%) TCP/IP
14 8 (12.90%) Mac OS X
15 7 (11.29%) MCSA
15 7 (11.29%) Office 365
15 7 (11.29%) Degree
16 6 (9.68%) Finance
16 6 (9.68%) Firewall
16 6 (9.68%) Exchange Server 2013
17 5 (8.06%) VPN
17 5 (8.06%) WAN
17 5 (8.06%) ITIL

Help Desk Engineer
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region that cited Help Desk Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.13%) MS Exchange
2 9 (14.52%) Exchange Server 2010
3 8 (12.90%) Exchange Server 2007
4 6 (9.68%) Exchange Server 2013
5 2 (3.23%) SharePoint
6 1 (1.61%) SharePoint 2013
6 1 (1.61%) Blackberry Enterprise Server
6 1 (1.61%) IIS
Applications
1 27 (43.55%) MS Excel
2 25 (40.32%) MS Office
3 1 (1.61%) Adobe Creative Suite
Business Applications
1 1 (1.61%) Dynamics CRM
Cloud Services
1 7 (11.29%) Office 365
2 2 (3.23%) SaaS
3 1 (1.61%) Google Apps
Communications & Networking
1 17 (27.42%) DNS
2 10 (16.13%) DHCP
3 8 (12.90%) TCP/IP
4 6 (9.68%) Firewall
5 5 (8.06%) VPN
5 5 (8.06%) WAN
5 5 (8.06%) LAN
6 4 (6.45%) Internet
7 3 (4.84%) Skype
7 3 (4.84%) Wireless
7 3 (4.84%) PABX
8 2 (3.23%) SAN
9 1 (1.61%) Structured Cabling
9 1 (1.61%) Wi-Fi
9 1 (1.61%) VoIP
9 1 (1.61%) VLAN
9 1 (1.61%) IP Telephony
Database & Business Intelligence
1 1 (1.61%) FileMaker
1 1 (1.61%) SQL Server
General
1 6 (9.68%) Finance
2 2 (3.23%) Marketing
3 1 (1.61%) Telecoms
3 1 (1.61%) Financial Institution
3 1 (1.61%) Japanese Language
3 1 (1.61%) Banking
3 1 (1.61%) Retail
3 1 (1.61%) Law
3 1 (1.61%) Publishing
Miscellaneous
1 4 (6.45%) iPad
1 4 (6.45%) Analytical Skills
2 3 (4.84%) Digital Media
2 3 (4.84%) iPhone
2 3 (4.84%) Video Conferencing
3 2 (3.23%) Blackberry
3 2 (3.23%) Enterprise Software
4 1 (1.61%) Graphic Design
4 1 (1.61%) New Media
Operating Systems
1 50 (80.65%) Windows
2 31 (50.00%) Windows 7
3 20 (32.26%) Windows Server 2008
3 20 (32.26%) Windows Server 2012
4 14 (22.58%) Windows Server 2003
4 14 (22.58%) Windows 8
5 12 (19.35%) Windows XP
6 8 (12.90%) Mac OS X
7 3 (4.84%) Apple iOS
8 2 (3.23%) Windows Vista
9 1 (1.61%) UNIX
9 1 (1.61%) Linux
9 1 (1.61%) Android
9 1 (1.61%) Mac OS X Server
Processes & Methodologies
1 5 (8.06%) ITIL
2 4 (6.45%) CRM
3 3 (4.84%) Mentoring
3 3 (4.84%) Project Management
4 2 (3.23%) Product Management
4 2 (3.23%) Migration
4 2 (3.23%) Incident Management
5 1 (1.61%) Service Management
5 1 (1.61%) ERP
5 1 (1.61%) Asset Management
5 1 (1.61%) Document Management
5 1 (1.61%) Online Marketing
5 1 (1.61%) SIEM
5 1 (1.61%) Change Control
5 1 (1.61%) Software Deployment
5 1 (1.61%) Investment Management
Programming Languages
1 1 (1.61%) SQL
Qualifications
1 12 (19.35%) Microsoft Certification
2 10 (16.13%) MCP
3 7 (11.29%) MCSA
3 7 (11.29%) Degree
4 4 (6.45%) MCTS
5 2 (3.23%) MCITP
5 2 (3.23%) MCSE
6 1 (1.61%) Cisco Certification
6 1 (1.61%) A+ Certification
6 1 (1.61%) ITIL Certification
6 1 (1.61%) CCNA
6 1 (1.61%) MOS
Quality Assurance & Compliance
1 2 (3.23%) SLA
System Software
1 32 (51.61%) Active Directory
2 4 (6.45%) Hyper-V
3 2 (3.23%) VMware Infrastructure
4 1 (1.61%) Terminal Server
4 1 (1.61%) XenApp
Systems Management
1 5 (8.06%) SCCM
2 2 (3.23%) NetBackup
3 1 (1.61%) Symantec Endpoint Protection
3 1 (1.61%) DameWare
Vendors
1 37 (59.68%) Microsoft
2 13 (20.97%) Apple
3 5 (8.06%) VMware
4 4 (6.45%) HP
5 3 (4.84%) Symantec
5 3 (4.84%) Cisco
5 3 (4.84%) Google
5 3 (4.84%) Polycom
6 2 (3.23%) Citrix
7 1 (1.61%) ServiceNow
7 1 (1.61%) NetApp
7 1 (1.61%) Reuters
7 1 (1.61%) Bloomberg
7 1 (1.61%) Clearswift
7 1 (1.61%) Fidessa
7 1 (1.61%) Adobe
7 1 (1.61%) 3PAR
7 1 (1.61%) M86 Security
7 1 (1.61%) Lumension
7 1 (1.61%) WatchGuard