The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Services Delivery
Rank 127 91 111
Rank change year-on-year
-36 +20
Permanent jobs citing Service Delivery 1074 1401 1404
As % of all permanent IT jobs located in London 2.54% 3.13% 2.86%
As % of the Processes & Methodologies category 2.85% 3.60% 3.31%
Number of salaries quoted 834 1079 1081
Average salary £57,080 £52,500 £55,000
Average salary % change year-on-year
+8.72% -4.54%
90% offered a salary of more than £34,227 £31,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37638 38904 42384
As % of all permanent IT jobs located in London 89.06% 87.02% 86.49%
Number of salaries quoted 32337 32468 34810
Average salary £60,000 £57,500 £55,000
Average salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £39,084 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 29 April 2016.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -60 157 £57,500 +18.55% 24
Wimbledon -3 23 £37,000 -32.72%
Uxbridge +21 20 £48,750 +80.55% 4
Croydon +3 18 £60,000 +55.84% 1
Canary Wharf +15 11 £72,500 +3.57%
Beckenham -5 9 £46,000 +26.02%
Mayfair - 7 £100,000 -
Chiswick -7 5 £55,000 -4.34%
Sidcup - 4 £45,000 - 1
Bromley -3 3 £43,500 -48.82%
Romford -2 2 £32,500 -38.09%
Westminster - 2 £41,598 -
Hammersmith - 2 £52,500 -
Docklands, London +22 1 £55,000 -38.88%
Feltham 0 1 £50,000 -2.91% 1
Teddington -10 1 £52,500 -34.37%
Ealing - 1 - -
Hillingdon - 1 £60,000 -
Clapham - 1 £30,000 -
Barnet - 1 £42,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 29 April 2016, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1021 (49.64%) ITIL
2 720 (35.00%) Finance
3 454 (22.07%) Service Management
4 419 (20.37%) Microsoft
5 387 (18.81%) Windows
6 379 (18.42%) SLA
7 351 (17.06%) Project Management
8 332 (16.14%) Degree
9 300 (14.58%) Change Management
10 265 (12.88%) Agile Software Development
11 258 (12.54%) PRINCE2
12 244 (11.86%) Analytical Skills
13 229 (11.13%) Banking
14 228 (11.08%) Incident Management
14 228 (11.08%) MS Excel
15 223 (10.84%) Linux
16 208 (10.11%) SQL
17 205 (9.97%) Problem Management
18 204 (9.92%) Cisco
19 196 (9.53%) VMware
20 192 (9.33%) SQL Server
21 189 (9.19%) Active Directory
22 183 (8.90%) ITIL V3
23 181 (8.80%) Oracle
24 179 (8.70%) Retail
25 177 (8.60%) ITSM
26 161 (7.83%) ITIL Certification
26 161 (7.83%) Data Centre
27 157 (7.63%) VMware Infrastructure
28 155 (7.54%) Windows Server

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 29 April 2016, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 97 (4.72%) MS Exchange
2 80 (3.89%) SharePoint
3 47 (2.28%) Skype for Business
4 46 (2.24%) IIS
5 43 (2.09%) WebSphere
6 36 (1.75%) Exchange Server 2010
7 22 (1.07%) Tomcat
8 19 (0.92%) Exchange Server 2003
9 18 (0.88%) CMS
10 15 (0.73%) Confluence
11 13 (0.63%) WebSphere Application Server
12 12 (0.58%) Apache
12 12 (0.58%) BizTalk Server
13 11 (0.53%) Node.js
13 11 (0.53%) OpenStack
13 11 (0.53%) Oracle Application Server
13 11 (0.53%) Oracle Spatial
14 10 (0.49%) Blackberry Enterprise Server
14 10 (0.49%) Exchange Server 2007
15 9 (0.44%) MQSeries
Applications
1 228 (11.08%) MS Excel
2 146 (7.10%) MS Office
3 51 (2.48%) MS PowerPoint
4 31 (1.51%) MS Project
5 17 (0.83%) MS Visio
6 11 (0.53%) Spreadsheet
7 2 (0.097%) AutoCAD
7 2 (0.097%) HipChat
7 2 (0.097%) InfoPath
7 2 (0.097%) SPSS
8 1 (0.049%) Adobe Captivate
8 1 (0.049%) Adobe Illustrator
8 1 (0.049%) MicroStation
8 1 (0.049%) Photoshop
8 1 (0.049%) ProjectWise
8 1 (0.049%) Revit
Business Applications
1 26 (1.26%) Remedy ITSM
2 23 (1.12%) Oracle Financials
3 18 (0.88%) Oracle Retail
4 16 (0.78%) Dynamics CRM
5 14 (0.68%) PeopleSoft Financials
6 12 (0.58%) Oracle Procure-to-Pay
7 9 (0.44%) Oracle EBS
7 9 (0.44%) Oracle EBS R12
8 8 (0.39%) Dynamics AX
8 8 (0.39%) Oracle Payables
8 8 (0.39%) SAP ERP
9 7 (0.34%) Oracle Applications
9 7 (0.34%) Oracle Assets
9 7 (0.34%) Oracle Cash Management
9 7 (0.34%) Oracle Receivables
9 7 (0.34%) ResourceLink
10 6 (0.29%) SAP APO
11 5 (0.24%) IBM Operational Decision Manager
11 5 (0.24%) LongView
11 5 (0.24%) Maximo
Cloud Services
1 54 (2.63%) SaaS
2 50 (2.43%) Office 365
3 46 (2.24%) Microsoft Azure
4 24 (1.17%) Amazon AWS
5 20 (0.97%) IaaS
6 18 (0.88%) PaaS
7 13 (0.63%) Mimecast
8 12 (0.58%) Cloud Computing
9 8 (0.39%) SuccessFactors
10 4 (0.19%) Azure Active Directory
10 4 (0.19%) GitHub
11 3 (0.15%) Amazon EC2
11 3 (0.15%) Amazon S3
11 3 (0.15%) Force.com
11 3 (0.15%) Google Apps
11 3 (0.15%) Heroku
12 2 (0.097%) Datadog
13 1 (0.049%) AWS CloudFormation
13 1 (0.049%) Google Cloud Platform
13 1 (0.049%) SoftLayer
Communications & Networking
1 149 (7.24%) Firewall
2 98 (4.76%) LAN
2 98 (4.76%) WAN
3 92 (4.47%) TCP/IP
4 88 (4.28%) Cisco ASA
5 84 (4.08%) SAN
6 67 (3.26%) DNS
7 66 (3.21%) VPN
8 63 (3.06%) Internet
9 53 (2.58%) MPLS
10 50 (2.43%) DHCP
11 48 (2.33%) Network Security
12 45 (2.19%) VoIP
13 37 (1.80%) Wireless
14 27 (1.31%) LDAP
14 27 (1.31%) NAS
15 25 (1.22%) Ethernet
16 23 (1.12%) OSPF
17 22 (1.07%) SSL
17 22 (1.07%) Unified Communications
Database & Business Intelligence
1 192 (9.33%) SQL Server
2 53 (2.58%) SQL Server 2008
3 44 (2.14%) Oracle Database
4 40 (1.94%) Relational Database
5 38 (1.85%) SQL Server Reporting Services
6 31 (1.51%) SQL Server Integration Services
7 28 (1.36%) Data Warehouse
7 28 (1.36%) NoSQL
8 27 (1.31%) Big Data
9 23 (1.12%) SQL Server 2005
10 22 (1.07%) PostgreSQL
11 21 (1.02%) MongoDB
12 19 (0.92%) MySQL
13 18 (0.88%) Oracle Database 11g
14 16 (0.78%) BusinessObjects
15 15 (0.73%) SQL Server 2012
16 14 (0.68%) SQL Server Analysis Services
17 13 (0.63%) SQL Server 2014
18 12 (0.58%) Hadoop
19 11 (0.53%) Oracle Database 10g
Development Applications
1 25 (1.22%) JIRA
1 25 (1.22%) Selenium
2 23 (1.12%) Git (software)
3 22 (1.07%) Subversion
4 21 (1.02%) HP UFT
4 21 (1.02%) Rational Functional Tester
4 21 (1.02%) SilkTest
5 19 (0.92%) Jenkins
6 17 (0.83%) Ant
7 13 (0.63%) Team Foundation Server
8 11 (0.53%) GCC
9 9 (0.44%) FishEye
10 8 (0.39%) Maven
11 7 (0.34%) Visual Studio
12 6 (0.29%) Hudson
12 6 (0.29%) SQL Server Management Studio (SSMS)
13 5 (0.24%) Gradle
13 5 (0.24%) Sonatype Nexus
14 4 (0.19%) PVCS
15 3 (0.15%) MSI
General
1 720 (35.00%) Finance
2 229 (11.13%) Banking
3 179 (8.70%) Retail
4 153 (7.44%) Telecoms
5 97 (4.72%) Marketing
6 71 (3.45%) Legal
7 54 (2.63%) Back Office
8 49 (2.38%) Advertising
9 46 (2.24%) Law
10 35 (1.70%) Investment Banking
11 34 (1.65%) Front Office
12 32 (1.56%) French Language
13 26 (1.26%) Billing
13 26 (1.26%) German Language
14 24 (1.17%) Games
15 19 (0.92%) Spanish Language
16 18 (0.88%) Financial Institution
17 13 (0.63%) Manufacturing
18 9 (0.44%) Italian Language
18 9 (0.44%) Local Government
Job Titles
1 431 (20.95%) Service Manager
2 321 (15.61%) Services Delivery Manager
3 318 (15.46%) Delivery Manager
4 266 (12.93%) Analyst
5 188 (9.14%) IT Manager
6 134 (6.51%) Architect
7 129 (6.27%) Consultant
8 104 (5.06%) IT Services Manager
9 86 (4.18%) ITIL Manager
10 85 (4.13%) Infrastructure Manager
11 83 (4.04%) Project Manager
12 76 (3.69%) ITIL Service Manager
13 75 (3.65%) Service Analyst
13 75 (3.65%) Support Analyst
14 68 (3.31%) IT Services Delivery Manager
15 66 (3.21%) ITIL Service Delivery Manager
16 63 (3.06%) Support Engineer
17 61 (2.97%) Network Engineer
18 60 (2.92%) Applications Support
19 59 (2.87%) Team Leader
Libraries, Frameworks & Software Standards
1 105 (5.10%) .NET
2 74 (3.60%) XML
3 57 (2.77%) Web Services
4 53 (2.58%) HTML
5 37 (1.80%) Middleware
5 37 (1.80%) SOAP
6 33 (1.60%) REST
7 27 (1.31%) J2EE
8 23 (1.12%) Ruby on Rails
9 21 (1.02%) JSON
9 21 (1.02%) XBRL
10 19 (0.92%) CSS
11 17 (0.83%) FIX Protocol
12 14 (0.68%) .NET Framework
12 14 (0.68%) IBM Integration Bus
13 13 (0.63%) LAMP
14 11 (0.53%) jQuery
15 10 (0.49%) AngularJS
16 9 (0.44%) WebSphere MQ
17 8 (0.39%) HTML5
Miscellaneous
1 244 (11.86%) Analytical Skills
2 161 (7.83%) Data Centre
3 149 (7.24%) Management Information System
4 82 (3.99%) Computer Science
5 47 (2.28%) Mathematics
6 42 (2.04%) Replication
7 41 (1.99%) Fintech
8 34 (1.65%) Hedge funds
9 33 (1.60%) CMDB
9 33 (1.60%) Statistics
10 32 (1.56%) Foreign Exchange (FX)
11 28 (1.36%) User Experience
12 24 (1.17%) Video Conferencing
13 21 (1.02%) Enterprise Software
14 19 (0.92%) Fat Client
14 19 (0.92%) Thin Client
15 18 (0.88%) RSA SecurID
16 17 (0.83%) SWIFT
17 16 (0.78%) Credit Risk
17 16 (0.78%) NHS
Operating Systems
1 387 (18.81%) Windows
2 223 (10.84%) Linux
3 155 (7.54%) Windows Server
4 101 (4.91%) Unix
5 99 (4.81%) Windows Server 2008
6 71 (3.45%) Windows 7
7 62 (3.01%) Windows Server 2012
8 51 (2.48%) Red Hat Enterprise Linux
9 47 (2.28%) Windows Server 2003
10 33 (1.60%) AIX
11 29 (1.41%) Windows 8
12 17 (0.83%) CentOS
12 17 (0.83%) Solaris
13 14 (0.68%) Mac OS X
14 13 (0.63%) Oracle Linux
15 9 (0.44%) Apple iOS
15 9 (0.44%) Windows XP
16 7 (0.34%) Android
17 6 (0.29%) VMS
18 3 (0.15%) Mac OS
Processes & Methodologies
1 1021 (49.64%) ITIL
2 454 (22.07%) Service Management
3 351 (17.06%) Project Management
4 300 (14.58%) Change Management
5 265 (12.88%) Agile Software Development
6 258 (12.54%) PRINCE2
7 228 (11.08%) Incident Management
8 205 (9.97%) Problem Management
9 183 (8.90%) ITIL V3
10 177 (8.60%) ITSM
11 153 (7.44%) Stakeholder Management
12 146 (7.10%) Presales
13 136 (6.61%) Continuous Improvement
14 117 (5.69%) Risk Management
15 109 (5.30%) CRM
16 105 (5.10%) Information Security
17 101 (4.91%) Mentoring
18 100 (4.86%) People Management
19 99 (4.81%) Configuration Management
20 94 (4.57%) Service Design
Programming Languages
1 208 (10.11%) SQL
2 139 (6.76%) Java
3 67 (3.26%) Python
4 61 (2.97%) C
5 60 (2.92%) Bash Shell
6 46 (2.24%) Perl
7 38 (1.85%) C#
7 38 (1.85%) JavaScript
8 36 (1.75%) PHP
9 35 (1.70%) Ruby
9 35 (1.70%) T-SQL
10 34 (1.65%) VB.NET
11 26 (1.26%) PowerShell
11 26 (1.26%) VBA
12 25 (1.22%) Shell Script
13 17 (0.83%) VB
14 16 (0.78%) PL/SQL
15 15 (0.73%) VBScript
16 7 (0.34%) sed
17 5 (0.24%) ABAP
Qualifications
1 332 (16.14%) Degree
2 161 (7.83%) ITIL Certification
3 99 (4.81%) Microsoft Certification
4 91 (4.42%) Security Cleared
5 89 (4.33%) Cisco Certification
6 71 (3.45%) MCSE
7 61 (2.97%) PMI Certification
8 52 (2.53%) CISSP
9 51 (2.48%) PMP
10 45 (2.19%) CCNA
11 43 (2.09%) ISEB
12 42 (2.04%) ISTQB
13 41 (1.99%) ISTQB Foundation Certification
14 39 (1.90%) SC Cleared
15 35 (1.70%) CCIE
16 31 (1.51%) MCSA
16 31 (1.51%) PRINCE2 Certification
17 30 (1.46%) DV Cleared
18 29 (1.41%) CCNP
19 28 (1.36%) MCP
Quality Assurance & Compliance
1 379 (18.42%) SLA
2 79 (3.84%) QA
3 61 (2.97%) ISO/IEC 27001
4 48 (2.33%) COBIT
5 25 (1.22%) PCI DSS
6 17 (0.83%) Sarbanes-Oxley
7 16 (0.78%) PMBOK
8 9 (0.44%) Data Quality
9 7 (0.34%) EMIR
10 6 (0.29%) MiFID
10 6 (0.29%) Solvency II
11 4 (0.19%) HMG Security Policy Framework
11 4 (0.19%) ISO 14001
12 3 (0.15%) ISO 9001
13 2 (0.097%) COSO
14 1 (0.049%) Disclosure Scotland
14 1 (0.049%) Dodd-Frank
14 1 (0.049%) HL7
14 1 (0.049%) ISO/IEC 20000
14 1 (0.049%) RMADS
System Software
1 189 (9.19%) Active Directory
2 157 (7.63%) VMware Infrastructure
3 53 (2.58%) Hyper-V
3 53 (2.58%) XenApp
4 39 (1.90%) vSphere
5 31 (1.51%) XenDesktop
6 25 (1.22%) Terminal Services
7 19 (0.92%) Docker
7 19 (0.92%) XenServer
8 14 (0.68%) VMware ESXi
9 12 (0.58%) NFS
9 12 (0.58%) Oracle RAC
10 11 (0.53%) Oracle Clusterware
11 10 (0.49%) Forefront TMG
11 10 (0.49%) VMware Workstation
12 9 (0.44%) VMware ESX
12 9 (0.44%) VMware Server
13 6 (0.29%) vCloud
13 6 (0.29%) Xen
14 5 (0.24%) Firmware
Systems Management
1 54 (2.63%) SCCM
2 43 (2.09%) Puppet
3 19 (0.92%) SCOM
4 16 (0.78%) WSUS
5 15 (0.73%) Ansible
6 14 (0.68%) Forefront Identity Manager
6 14 (0.68%) MOM
7 13 (0.63%) Nagios
8 12 (0.58%) Control-M
8 12 (0.58%) McAfee ePO
9 11 (0.53%) Data Guard
9 11 (0.53%) Oracle Flashback
9 11 (0.53%) Oracle RMAN
10 9 (0.44%) HP Operations Orchestration
10 9 (0.44%) OpenNMS
11 8 (0.39%) Backup Exec
11 8 (0.39%) Opscode Chef
12 7 (0.34%) RSA Archer
13 6 (0.29%) EMC NetWorker
13 6 (0.29%) Tivoli
Vendors
1 419 (20.37%) Microsoft
2 204 (9.92%) Cisco
3 196 (9.53%) VMware
4 181 (8.80%) Oracle
5 146 (7.10%) Citrix
6 135 (6.56%) HP
7 94 (4.57%) SAP
8 71 (3.45%) CheckPoint
9 60 (2.92%) Juniper
10 58 (2.82%) F5
11 55 (2.67%) IBM
12 52 (2.53%) NetApp
13 46 (2.24%) Remedy
14 45 (2.19%) ServiceNow
15 44 (2.14%) Palo Alto
16 43 (2.09%) Dell
17 38 (1.85%) Intel Security
18 37 (1.80%) Red Hat
19 35 (1.70%) Bloomberg
20 28 (1.36%) Veeam
London
Etech Partners
Salary: To £55K + Outstanding Bens
Posted: 15 hours ago
London
Camden, Haringey and Islington Councils
Salary: £120,000 plus PRP
Posted: 18 hours ago
London
Lorien Resourcing
Posted: 19 hours ago
Kingston Upon Thames, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £35511.00 - £45403.00 per annum + Excellent benefits
Posted: 21 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £36020.00 - £40020.00 per annum + Excellent benefits
Posted: 22 hours ago
City, London
Eutopia Solutions Ltd
Salary: £60000.00 - £75000.00 per annum + generous package (inc bonus)
Posted: Yesterday
Feltham, Middlesex
Talent Crew
Salary: £40000 - £60000 per annum + Excellent benefits
Posted: Yesterday
East London
Affinity Recruitment Ltd
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
South West London
TLP Consultancy Ltd.
Salary: Salary negotiable + Car
Posted: Yesterday
South East London
MatchesFashion.com
Posted: Yesterday
City, London
eCom Recruitment
Salary: From £35,000 to £40,000 per annum
Posted: Yesterday
London
Mortimer Spinks
Salary: £45000 - £50000 per annum
Posted: Yesterday
City, London
Randstad Technologies
Salary: £50000.00 - £55000.00 per annum + excellent benefits
Posted: Yesterday
West London
Digitech Resourcing Ltd
Salary: From £60,000 to £75,000 per annum Plus full package
Posted: Yesterday
London
Lloyds Banking Group
Posted: 2 days ago
West London
Lawrence Harvey Enterprise
Salary: £50000.00 - £60000.00 per annum + bonus + car + benefits
Posted: 2 days ago
London
Premier Media
Salary: £65000 - £75000 per annum + negotiable
Posted: 2 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 2 days ago
South East London
Sanderson
Salary: £30000 - £37000 per annum + local parking, career progression
Posted: 2 days ago
London
Montash
Salary: £80000 - £90000 per annum + BONUS+BENEFITS
Posted: 2 days ago
City, London
Advantage XPO
Salary: Negotiable + Car/Car Allowance
Posted: 2 days ago
Uxbridge, Middlesex
Atos
Posted: 2 days ago
City, London
ComputAppoint
Salary: £70000 - £75000 per annum
Posted: 2 days ago
London
Experis Ltd
Salary: £58000.00 - £62000.00 per annum + bonus+ benefits
Posted: 3 days ago
London
Refreshing Recruitment
Salary: £50000 per annum + bens
Posted: 3 days ago
London
Harvey Nash plc
Salary: £60000 - £70000 per annum + 15% Bouns + Bens
Posted: 3 days ago
City, London
Clear Edge Consulting
Salary: From £70,000 to £80,000 per annum Bonus
Posted: 3 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 3 days ago
Uxbridge, Middlesex
Sanderson
Salary: £45000 - £60000 per annum
Posted: 3 days ago
London
Harrington Starr
Salary: £60000 - £70000 per annum + bonus, benefits + training
Posted: 3 days ago