The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Services Delivery
England / London
Rank 147 136 105
Rank change year-on-year
-11 -31
Permanent jobs citing Service Delivery 743 952 1209
As % of all permanent IT jobs located in London 2.22% 2.38% 2.94%
As % of the Processes & Methodologies category 2.49% 2.70% 3.40%
Number of salaries quoted 570 743 984
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year
+4.54% -
90% offered a salary of more than £31,000 £36,000 £31,500
10% offered a salary of more than £75,000 £82,500 £77,500
UK excluding London median salary £44,869 £45,000 £45,000
% change year-on-year
-0.29% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
29813 35308 35517
As % of all permanent IT jobs located in London 89.15% 88.43% 86.31%
Number of salaries quoted 25140 30082 29975
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £39,000 £40,000 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 16 January 2017.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +73 124 £56,250 +7.14% 19
Wimbledon +13 11 £27,000 -28.00%
Croydon -9 9 £42,250 -26.52%
Bromley -8 6 £47,500 +25.89%
Docklands, London +3 5 £45,000 -10.00%
Canary Wharf -15 5 £42,500 -39.28%
Chessington - 3 £75,000 - 1
Hounslow +9 2 £53,750 -2.27% 2
Hammersmith +4 2 £68,750 +41.02%
Beckenham +1 2 £42,500 +146.37%
Twickenham -1 2 £37,500 -
Ealing - 2 £67,500 -
Barking -1 1 £23,000 -47.12% 1
Chiswick -7 1 £47,500 -13.63% 1
Hayes - 1 £23,000 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 16 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 649 (39.79%) ITIL
2 549 (33.66%) Finance
3 393 (24.10%) Project Management
4 337 (20.66%) Microsoft
5 293 (17.96%) Service Management
6 276 (16.92%) Windows
7 240 (14.71%) MS Excel
8 230 (14.10%) SLA
9 228 (13.98%) Degree
10 224 (13.73%) Agile Software Development
11 207 (12.69%) PRINCE2
12 191 (11.71%) Management Information System
13 182 (11.16%) Analytical Skills
14 167 (10.24%) Stakeholder Management
15 153 (9.38%) Continuous Improvement
16 151 (9.26%) Change Management
17 144 (8.83%) Active Directory
18 143 (8.77%) SQL
19 138 (8.46%) Banking
20 136 (8.34%) ITIL Certification
21 133 (8.15%) Cisco
22 131 (8.03%) Incident Management
23 129 (7.91%) Oracle
24 126 (7.73%) QA
24 126 (7.73%) Retail
25 125 (7.66%) MS Office
26 120 (7.36%) VMware
27 116 (7.11%) Firewall
28 109 (6.68%) Problem Management
29 105 (6.44%) SQL Server

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (3.92%) SharePoint
2 56 (3.43%) MS Exchange
3 55 (3.37%) Skype for Business
4 36 (2.21%) IIS
5 33 (2.02%) WebSphere
6 22 (1.35%) Exchange Server 2013
7 20 (1.23%) Tomcat
8 19 (1.16%) Apache
9 18 (1.10%) Oracle SOA Suite
10 16 (0.98%) Exchange Server 2010
11 9 (0.55%) Exchange Server 2007
12 7 (0.43%) CMS
12 7 (0.43%) JBoss
13 6 (0.37%) Blackberry Enterprise Server
14 5 (0.31%) ArcGIS
14 5 (0.31%) Confluence
14 5 (0.31%) Exchange Server 2003
14 5 (0.31%) WebLogic
15 4 (0.25%) Oracle HTTP Server
15 4 (0.25%) SAS
Applications
1 240 (14.71%) MS Excel
2 125 (7.66%) MS Office
3 95 (5.82%) MS PowerPoint
4 30 (1.84%) MS Project
5 27 (1.66%) MS Visio
6 2 (0.12%) Adobe Creative Suite
7 1 (0.061%) 3ds Max
7 1 (0.061%) AutoCAD
7 1 (0.061%) Revit
7 1 (0.061%) Spreadsheet
7 1 (0.061%) SPSS
Business Applications
1 43 (2.64%) Oracle Financials
2 32 (1.96%) Oracle Retail
2 32 (1.96%) PeopleSoft Financials
3 22 (1.35%) SAP FI
4 15 (0.92%) SAP CO
4 15 (0.92%) SAP FI/CO
5 12 (0.74%) Dynamics AX
5 12 (0.74%) Unit4 Business World
6 11 (0.67%) Dynamics CRM
6 11 (0.67%) Oracle EBS
7 10 (0.61%) SAP FI-AP
8 9 (0.55%) RiskWrite
8 9 (0.55%) SAP HCM
8 9 (0.55%) SAP HR
9 8 (0.49%) SAP FI-AR
9 8 (0.49%) SAP PS
9 8 (0.49%) SAP SD
10 7 (0.43%) SAP MM
11 6 (0.37%) Temenos T24
12 4 (0.25%) Oracle Applications
Cloud Services
1 96 (5.89%) Office 365
2 53 (3.25%) Microsoft Azure
3 52 (3.19%) SaaS
4 41 (2.51%) Amazon AWS
5 31 (1.90%) PaaS
6 19 (1.16%) IaaS
7 15 (0.92%) Cloud Computing
8 7 (0.43%) G Suite
9 6 (0.37%) Amazon EC2
9 6 (0.37%) Force.com
9 6 (0.37%) iPaaS
10 4 (0.25%) OneDrive
11 3 (0.18%) Google Cloud Platform
11 3 (0.18%) Yammer
12 2 (0.12%) Amazon CloudWatch
12 2 (0.12%) AWS CloudFormation
12 2 (0.12%) AWS CloudTrail
12 2 (0.12%) AWS Elastic Beanstalk
12 2 (0.12%) CloudFront
12 2 (0.12%) Virtual Private Cloud
Communications & Networking
1 116 (7.11%) Firewall
2 61 (3.74%) DNS
3 47 (2.88%) LAN
4 44 (2.70%) Internet
5 42 (2.58%) VPN
6 41 (2.51%) WAN
7 40 (2.45%) TCP/IP
8 39 (2.39%) Cisco ASA
8 39 (2.39%) Network Security
9 37 (2.27%) Wireless
10 35 (2.15%) DHCP
11 27 (1.66%) Skype
12 20 (1.23%) Intranet
13 18 (1.10%) Cisco IOS
13 18 (1.10%) SAN
14 17 (1.04%) LDAP
14 17 (1.04%) MPLS
15 16 (0.98%) VoIP
16 14 (0.86%) DMZ
17 13 (0.80%) VLAN
Database & Business Intelligence
1 105 (6.44%) SQL Server
2 40 (2.45%) Data Warehouse
3 25 (1.53%) Relational Database
4 23 (1.41%) MySQL
4 23 (1.41%) SQL Server Integration Services
5 19 (1.16%) QlikView
6 14 (0.86%) SQL Server 2005
6 14 (0.86%) SQL Server 2008
7 13 (0.80%) GIS
7 13 (0.80%) RDBMS
7 13 (0.80%) SQL Server Reporting Services
8 11 (0.67%) SQL Server 2012
9 10 (0.61%) Big Data
10 9 (0.55%) SQL Server 2014
11 8 (0.49%) Data Mining
11 8 (0.49%) Hadoop
11 8 (0.49%) Power BI
12 7 (0.43%) MS Access
12 7 (0.43%) Oracle Reports
12 7 (0.43%) Pentaho
Development Applications
1 20 (1.23%) JIRA
2 19 (1.16%) TeamCity
3 16 (0.98%) Atlassian Bamboo
4 15 (0.92%) Eclipse
5 13 (0.80%) Hudson
5 13 (0.80%) Octopus Deploy
5 13 (0.80%) Team Foundation Server
6 12 (0.74%) Git (software)
7 11 (0.67%) MSBuild
8 9 (0.55%) VersionOne
9 8 (0.49%) Visual Studio
10 7 (0.43%) Subversion
11 6 (0.37%) Jenkins
11 6 (0.37%) JUnit
12 5 (0.31%) Oracle Forms
12 5 (0.31%) Selenium
13 4 (0.25%) Ant
14 2 (0.12%) ClearCase
14 2 (0.12%) ClearQuest
14 2 (0.12%) Firebug
General
1 549 (33.66%) Finance
2 138 (8.46%) Banking
3 126 (7.73%) Retail
4 76 (4.66%) Legal
5 65 (3.99%) Law
6 64 (3.92%) Telecoms
7 55 (3.37%) Marketing
8 26 (1.59%) Publishing
9 24 (1.47%) Advertising
10 22 (1.35%) Back Office
11 21 (1.29%) Investment Banking
12 19 (1.16%) Financial Institution
13 13 (0.80%) Billing
13 13 (0.80%) General Ledger
14 10 (0.61%) Front Office
14 10 (0.61%) Games
15 8 (0.49%) French Language
15 8 (0.49%) Manufacturing
16 6 (0.37%) German Language
17 5 (0.31%) Italian Language
Job Titles
1 330 (20.23%) Service Manager
2 245 (15.02%) Analyst
3 215 (13.18%) Services Delivery Manager
4 206 (12.63%) Delivery Manager
5 188 (11.53%) IT Manager
6 109 (6.68%) IT Services Manager
7 91 (5.58%) Architect
8 74 (4.54%) Project Manager
9 73 (4.48%) Team Leader
10 59 (3.62%) Consultant
11 54 (3.31%) Business Analyst
11 54 (3.31%) IT Support
12 51 (3.13%) Infrastructure Manager
13 50 (3.07%) Operations Manager
14 49 (3.00%) Applications Support
14 49 (3.00%) IT Services Delivery Manager
14 49 (3.00%) Service Analyst
15 46 (2.82%) Support Engineer
16 45 (2.76%) Business Manager
17 43 (2.64%) Head of IT
Libraries, Frameworks & Software Standards
1 65 (3.99%) .NET
2 54 (3.31%) Web Services
3 41 (2.51%) Middleware
4 37 (2.27%) XML
5 30 (1.84%) HTML
6 15 (0.92%) CSS
7 14 (0.86%) SOAP
8 11 (0.67%) ASP.NET
8 11 (0.67%) J2EE
9 9 (0.55%) XBRL
10 8 (0.49%) Spring
11 7 (0.43%) .NET Framework
11 7 (0.43%) Ajax
11 7 (0.43%) JSP
12 6 (0.37%) JSON
13 5 (0.31%) iBATIS
13 5 (0.31%) Servlets
13 5 (0.31%) Visualforce
14 4 (0.25%) AngularJS
14 4 (0.25%) HTML5
Miscellaneous
1 191 (11.71%) Management Information System
2 182 (11.16%) Analytical Skills
3 90 (5.52%) Data Centre
4 63 (3.86%) Computer Science
5 47 (2.88%) Virtual Team
6 39 (2.39%) Enterprise Software
7 28 (1.72%) Statistics
8 23 (1.41%) User Experience
9 21 (1.29%) Replication
10 19 (1.16%) FMCG
10 19 (1.16%) Video Conferencing
11 17 (1.04%) iPad
12 15 (0.92%) Foreign Exchange (FX)
12 15 (0.92%) N-Tier
13 14 (0.86%) PMI
14 13 (0.80%) Mathematics
14 13 (0.80%) Smartphone
15 12 (0.74%) CMDB
16 11 (0.67%) Blackberry
16 11 (0.67%) Data Integration
Operating Systems
1 276 (16.92%) Windows
2 105 (6.44%) Linux
3 78 (4.78%) Windows Server
4 65 (3.99%) Windows 7
5 61 (3.74%) Unix
5 61 (3.74%) Windows Server 2012
6 60 (3.68%) Windows Server 2008
7 41 (2.51%) Windows Server 2003
8 27 (1.66%) Windows 8
9 23 (1.41%) Red Hat Enterprise Linux
10 22 (1.35%) Windows 10
11 16 (0.98%) Android
12 14 (0.86%) Solaris
13 12 (0.74%) Apple iOS
13 12 (0.74%) Windows XP
14 11 (0.67%) Mac OS X
15 5 (0.31%) Windows Phone
16 2 (0.12%) Data ONTAP
16 2 (0.12%) Mac OS
16 2 (0.12%) Ubuntu
Processes & Methodologies
1 649 (39.79%) ITIL
2 393 (24.10%) Project Management
3 293 (17.96%) Service Management
4 224 (13.73%) Agile Software Development
5 207 (12.69%) PRINCE2
6 167 (10.24%) Stakeholder Management
7 153 (9.38%) Continuous Improvement
8 151 (9.26%) Change Management
9 131 (8.03%) Incident Management
10 109 (6.68%) Problem Management
11 103 (6.32%) ITSM
12 98 (6.01%) CRM
13 95 (5.82%) Presales
14 93 (5.70%) Line Management
15 92 (5.64%) Performance Management
16 83 (5.09%) Business Intelligence
16 83 (5.09%) Risk Management
17 80 (4.90%) ITIL V3
18 78 (4.78%) Business Development
19 77 (4.72%) People Management
Programming Languages
1 143 (8.77%) SQL
2 62 (3.80%) PowerShell
3 50 (3.07%) Java
4 42 (2.58%) C
5 28 (1.72%) Python
6 25 (1.53%) JavaScript
7 24 (1.47%) Shell Script
8 21 (1.29%) VB.NET
9 20 (1.23%) C#
10 15 (0.92%) Perl
11 12 (0.74%) VB
12 10 (0.61%) VBScript
13 9 (0.55%) Bash Shell
13 9 (0.55%) VBA
14 7 (0.43%) T-SQL
15 6 (0.37%) VB6
16 5 (0.31%) Apex Code
16 5 (0.31%) PHP
16 5 (0.31%) Ruby
17 4 (0.25%) Jython
Qualifications
1 228 (13.98%) Degree
2 136 (8.34%) ITIL Certification
3 67 (4.11%) PMP
4 60 (3.68%) Microsoft Certification
5 49 (3.00%) Security Cleared
6 33 (2.02%) Cisco Certification
7 29 (1.78%) PMI Certification
8 27 (1.66%) CISSP
9 26 (1.59%) ITIL Foundation Certificate
10 25 (1.53%) PRINCE2 Certification
11 24 (1.47%) ISEB
11 24 (1.47%) MCP
12 22 (1.35%) CCNA
12 22 (1.35%) MCITP
13 19 (1.16%) CISA
13 19 (1.16%) SC Cleared
14 18 (1.10%) MCSE
15 16 (0.98%) ACCA
15 16 (0.98%) CCNP
15 16 (0.98%) MCSA
Quality Assurance & Compliance
1 230 (14.10%) SLA
2 126 (7.73%) QA
3 61 (3.74%) ISO/IEC 27001
4 26 (1.59%) COBIT
5 15 (0.92%) Sarbanes-Oxley
6 12 (0.74%) PCI DSS
7 10 (0.61%) Data Quality
7 10 (0.61%) P3O
8 7 (0.43%) ISO 9001
9 5 (0.31%) BS25999
9 5 (0.31%) ISO 14001
9 5 (0.31%) ISO27002
10 4 (0.25%) COSO
11 3 (0.18%) HMG Security Policy Framework
11 3 (0.18%) MiFID
11 3 (0.18%) PMBOK
12 2 (0.12%) GCP
13 1 (0.061%) Dodd-Frank
13 1 (0.061%) GDPR
13 1 (0.061%) ISO22301
System Software
1 144 (8.83%) Active Directory
2 103 (6.32%) VMware Infrastructure
3 32 (1.96%) Hyper-V
4 20 (1.23%) VMware ESX
5 17 (1.04%) vSphere
6 16 (0.98%) XenApp
7 10 (0.61%) VMware Workstation
8 8 (0.49%) Microsoft App-V
8 8 (0.49%) VMware ESXi
9 7 (0.43%) Virtual Machines
10 5 (0.31%) Docker
10 5 (0.31%) Forefront TMG
10 5 (0.31%) Terminal Server
10 5 (0.31%) Terminal Services
11 4 (0.25%) Tivoli Workload Scheduler
11 4 (0.25%) Virtual Servers
11 4 (0.25%) XenDesktop
12 3 (0.18%) Firmware
13 2 (0.12%) Citrix Presentation Server
13 2 (0.12%) VMware Server
Systems Management
1 35 (2.15%) SCCM
2 30 (1.84%) Puppet
3 29 (1.78%) Opscode Chef
4 24 (1.47%) Ansible
5 21 (1.29%) FortiGate
6 19 (1.16%) Microsoft Clustering
7 10 (0.61%) SCOM
7 10 (0.61%) WSUS
8 6 (0.37%) NetBackup
9 5 (0.31%) Cisco CUCM
9 5 (0.31%) Forefront Identity Manager
9 5 (0.31%) McAfee ePO
9 5 (0.31%) MOM
9 5 (0.31%) SCVMM
10 4 (0.25%) Oracle Enterprise Manager
10 4 (0.25%) Tivoli
11 3 (0.18%) Backup Exec
11 3 (0.18%) CA Endevor
11 3 (0.18%) Norton AntiVirus
11 3 (0.18%) OPNET
Vendors
1 337 (20.66%) Microsoft
2 133 (8.15%) Cisco
3 129 (7.91%) Oracle
4 120 (7.36%) VMware
5 73 (4.48%) Citrix
6 61 (3.74%) SAP
7 53 (3.25%) HP
8 50 (3.07%) ServiceNow
9 39 (2.39%) CheckPoint
10 35 (2.15%) Dell
11 33 (2.02%) PeopleSoft
12 32 (1.96%) Apple
12 32 (1.96%) ATG
12 32 (1.96%) Hyperion
12 32 (1.96%) Intel Security
12 32 (1.96%) Retek
13 31 (1.90%) Red Hat
14 30 (1.84%) Juniper
14 30 (1.84%) Palo Alto
15 29 (1.78%) Sun
London
McGregor Boyall
Salary: £46000.00 - £54000.00 per annum
Posted: 3 hours ago
South West London
Experis Ltd
Salary: £30189 - £36491 per annum + benefits
Posted: 6 hours ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 10 hours ago
Mitcham, Surrey
Harrington Starr
Salary: £65000 - £75000 per annum + plus package and bonus
Posted: Yesterday
London
McGregor Boyall
Salary: £46000 - £54000 per annum
Posted: 3 hours ago
Chessington, Surrey
Reed Technology
Salary: £30000 - £40000 per annum + Per Annum Pension, Bonus
Posted: 3 hours ago
London
ReThink Recruitment
Salary: benefits
Posted: 8 hours ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£70,000 plus bonus
Posted: Yesterday
London
Perfect People Recruitment Solutions Ltd
Salary: c£75,000 plus bonus and benefits
Posted: Yesterday
London
E-synergy Solutions
Salary: £50000 - £55000 per annum + Benefits
Posted: 3 days ago
London
Venn Group
Salary: £43000 - £51000 Per Annum + London Weighting
Posted: 3 days ago
City, London
Oscar
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
London
VIT
Salary: From £45,000 to £52,000 per annum + benefits (based on experience)
Posted: 4 days ago
London
Hays Finance Technology
Salary: £30000.00 per annum
Posted: 3 days ago
Central London / West End
Anthony James Consulting
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: 5 days ago
London
Plan-net
Salary: Competitive rate
Posted: 5 days ago
London
Leidos
Posted: 4 days ago
London
Lorien Resourcing
Posted: 4 days ago
London
Information Technology Services
Salary: £50k - 55k per year + Benefits
Posted: 18 hours ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 5 days ago
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: 5 days ago
London
Proactive Appointments
Salary: £70000 - £75000 per annum + excellent benefits
Posted: 5 days ago
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 5 days ago
Hounslow, Middlesex
Capita Resourcing - IT Resourcing
Salary: £50000 - £60000 per annum
Posted: 7 hours ago
East London
Robert Half
Salary: £80000 - £85000 per annum + Benefits & Bonus
Posted: 3 days ago
London
Finovate
Salary: £70K + BENS + BONUS
Posted: 5 days ago
London
Montash
Salary: £55000 - £60000 per annum + Bonus
Posted: 4 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £50000.00 per annum
Posted: 5 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits package
Posted: 4 days ago