The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 136 98 112
Rank change year-on-year
-38 +14
Permanent jobs citing Service Delivery 978 1263 1192
As % of all permanent IT jobs located in London 2.38% 3.03% 2.81%
As % of the Processes & Methodologies category 2.72% 3.54% 3.25%
Number of salaries quoted 740 1009 863
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £32,500 £35,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35987 35652 36660
As % of all permanent IT jobs located in London 87.73% 85.59% 86.43%
Number of salaries quoted 30782 29971 29668
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 8 February 2016.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -84 88 £55,000 +12.24% 22
Croydon +18 36 £57,500 +4.54% 1
Canary Wharf +10 9 £70,000 +86.66%
Uxbridge +6 8 £66,250 - 1
Teddington - 6 £30,000 - 1
Romford - 5 £32,500 -
Wembley +7 4 £40,000 +90.47%
Beckenham -6 4 £17,250 -52.73%
Bromley 0 3 £40,457 -37.75% 2
Westminster -1 3 £27,512 -67.44%
Chiswick -7 3 £55,000 -
Hillingdon - 3 £62,500 -
Sidcup - 3 £35,000 -
Docklands, London - 3 £55,000 -
Paddington +3 2 - -
Hammersmith - 2 £48,750 -
Feltham - 2 £60,000 -
Hounslow -4 1 £55,000 +161.90%
Twickenham -5 1 - -
Harrow -5 1 £42,500 +38.21%
Osterley - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 8 February 2016, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 953 (45.47%) ITIL
2 747 (35.64%) Finance
3 460 (21.95%) Service Management
4 417 (19.90%) Windows
5 410 (19.56%) SLA
6 407 (19.42%) Microsoft
7 385 (18.37%) Project Management
8 327 (15.60%) Degree
9 258 (12.31%) Change Management
10 244 (11.64%) PRINCE2
11 242 (11.55%) Agile Software Development
12 237 (11.31%) Analytical Skills
13 233 (11.12%) Banking
14 220 (10.50%) SQL
15 205 (9.78%) Incident Management
16 204 (9.73%) MS Excel
17 195 (9.30%) Problem Management
18 194 (9.26%) Management Information System
19 191 (9.11%) Active Directory
20 185 (8.83%) SQL Server
21 182 (8.68%) Linux
22 180 (8.59%) VMware
23 179 (8.54%) ITSM
24 173 (8.25%) Cisco
25 163 (7.78%) Oracle
25 163 (7.78%) Windows Server
26 159 (7.59%) ITIL Certification
27 155 (7.40%) Data Centre
28 151 (7.20%) Retail
29 148 (7.06%) Mentoring

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 8 February 2016, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 113 (5.39%) MS Exchange
2 66 (3.15%) IIS
3 63 (3.01%) SharePoint
4 47 (2.24%) Skype for Business
5 38 (1.81%) Exchange Server 2010
6 35 (1.67%) WebSphere
7 33 (1.57%) Blackberry Enterprise Server
8 26 (1.24%) Tomcat
9 23 (1.10%) Exchange Server 2003
10 22 (1.05%) Apache
11 19 (0.91%) Exchange Server 2007
12 17 (0.81%) Exchange Server 2013
12 17 (0.81%) Node.js
13 15 (0.72%) Confluence
14 13 (0.62%) OpenStack
15 12 (0.57%) BizTalk Server
15 12 (0.57%) JBoss
15 12 (0.57%) WebSphere Application Server
16 11 (0.52%) CMS
17 5 (0.24%) IBM HTTP Server
Applications
1 204 (9.73%) MS Excel
2 135 (6.44%) MS Office
3 40 (1.91%) MS PowerPoint
4 32 (1.53%) MS Project
5 29 (1.38%) MS Visio
6 8 (0.38%) Spreadsheet
7 2 (0.095%) AutoCAD
7 2 (0.095%) HipChat
7 2 (0.095%) InfoPath
8 1 (0.048%) Adobe Creative Suite
8 1 (0.048%) MicroStation
8 1 (0.048%) ProjectWise
8 1 (0.048%) Revit
8 1 (0.048%) SPSS
Business Applications
1 21 (1.00%) Remedy ITSM
2 19 (0.91%) Oracle EBS R12
3 17 (0.81%) Dynamics CRM
3 17 (0.81%) Oracle EBS
4 16 (0.76%) Oracle Financials
5 12 (0.57%) Oracle Payables
6 11 (0.52%) Faxination
7 10 (0.48%) Dynamics NAV
8 9 (0.43%) Oracle Applications
9 8 (0.38%) Oracle Assets
9 8 (0.38%) Oracle ERP
10 7 (0.33%) SAP ERP
10 7 (0.33%) Sentinel
10 7 (0.33%) thinkFolio
11 6 (0.29%) Oracle Cash Management
11 6 (0.29%) Oracle Receivables
12 5 (0.24%) FastStats
12 5 (0.24%) LongView
12 5 (0.24%) Oracle CRM
12 5 (0.24%) Oracle SCM
Cloud Services
1 57 (2.72%) SaaS
2 52 (2.48%) Office 365
3 37 (1.77%) Microsoft Azure
4 24 (1.15%) Mimecast
5 21 (1.00%) Amazon AWS
6 12 (0.57%) Cloud Computing
7 10 (0.48%) PaaS
8 8 (0.38%) IaaS
9 6 (0.29%) SuccessFactors
10 4 (0.19%) GitHub
11 2 (0.095%) Amazon EC2
11 2 (0.095%) Amazon S3
11 2 (0.095%) Datadog
11 2 (0.095%) Force.com
11 2 (0.095%) Google Apps
11 2 (0.095%) Heroku
12 1 (0.048%) Trello
Communications & Networking
1 141 (6.73%) Firewall
2 111 (5.30%) WAN
3 102 (4.87%) LAN
4 97 (4.63%) DNS
5 82 (3.91%) TCP/IP
6 64 (3.05%) DHCP
7 62 (2.96%) SAN
8 61 (2.91%) MPLS
9 59 (2.81%) Internet
10 55 (2.62%) VPN
11 47 (2.24%) VoIP
12 42 (2.00%) Cisco ASA
12 42 (2.00%) SSL
13 36 (1.72%) HTTP
14 27 (1.29%) Network Security
15 26 (1.24%) FTP
16 25 (1.19%) NAS
17 23 (1.10%) Wireless
18 22 (1.05%) Ethernet
19 21 (1.00%) OSPF
Database & Business Intelligence
1 185 (8.83%) SQL Server
2 46 (2.19%) SQL Server 2008
3 35 (1.67%) SQL Server Reporting Services
4 33 (1.57%) NoSQL
5 31 (1.48%) SQL Server Integration Services
6 26 (1.24%) Oracle Database
7 24 (1.15%) Relational Database
8 23 (1.10%) MySQL
8 23 (1.10%) SQL Server 2005
9 22 (1.05%) MongoDB
10 21 (1.00%) Big Data
10 21 (1.00%) Data Warehouse
11 16 (0.76%) PostgreSQL
12 15 (0.72%) Hadoop
12 15 (0.72%) Oracle Database 11g
13 13 (0.62%) SQL Server Analysis Services
14 11 (0.52%) Data Mining
15 9 (0.43%) Couchbase
15 9 (0.43%) Oracle Database 10g
15 9 (0.43%) SQL Server 2012
Development Applications
1 32 (1.53%) JIRA
2 15 (0.72%) Selenium
3 14 (0.67%) Subversion
4 13 (0.62%) Git (software)
5 12 (0.57%) Visual Studio
6 11 (0.52%) FishEye
6 11 (0.52%) HP UFT
6 11 (0.52%) Rational Functional Tester
6 11 (0.52%) SilkTest
7 8 (0.38%) Maven
8 7 (0.33%) Jenkins
8 7 (0.33%) MSI
8 7 (0.33%) Visual Studio Tools for Office
9 6 (0.29%) Ant
9 6 (0.29%) DBeaver
10 5 (0.24%) Gradle
10 5 (0.24%) Hudson
10 5 (0.24%) Sonatype Nexus
10 5 (0.24%) Team Foundation Server
11 4 (0.19%) JConsole
General
1 747 (35.64%) Finance
2 233 (11.12%) Banking
3 151 (7.20%) Retail
4 143 (6.82%) Telecoms
5 103 (4.91%) Marketing
6 71 (3.39%) Legal
7 68 (3.24%) Law
8 58 (2.77%) Back Office
9 47 (2.24%) Advertising
10 41 (1.96%) Billing
10 41 (1.96%) Front Office
11 38 (1.81%) Financial Institution
12 30 (1.43%) Manufacturing
13 22 (1.05%) Investment Banking
14 18 (0.86%) German Language
15 15 (0.72%) French Language
16 11 (0.52%) Publishing
17 10 (0.48%) General Ledger
18 8 (0.38%) Pharmaceutical
18 8 (0.38%) Spanish Language
Job Titles
1 459 (21.90%) Service Manager
2 306 (14.60%) Services Delivery Manager
3 303 (14.46%) Delivery Manager
4 239 (11.40%) Analyst
5 182 (8.68%) IT Manager
6 124 (5.92%) Architect
7 112 (5.34%) Consultant
8 90 (4.29%) Applications Support
9 86 (4.10%) IT Services Manager
10 82 (3.91%) Support Analyst
11 78 (3.72%) ITIL Manager
12 72 (3.44%) Team Leader
13 70 (3.34%) Administrator
14 65 (3.10%) ITIL Service Manager
15 60 (2.86%) Support Engineer
16 59 (2.81%) Senior Manager
17 56 (2.67%) Developer
18 55 (2.62%) Project Manager
18 55 (2.62%) Support Manager
19 54 (2.58%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 112 (5.34%) .NET
2 81 (3.86%) XML
3 74 (3.53%) HTML
4 68 (3.24%) Web Services
5 42 (2.00%) J2EE
6 34 (1.62%) CSS
7 29 (1.38%) Middleware
8 28 (1.34%) REST
9 25 (1.19%) SOAP
10 24 (1.15%) JSON
11 22 (1.05%) jQuery
12 21 (1.00%) WebSphere MQ
13 18 (0.86%) FIX Protocol
14 16 (0.76%) .NET Framework
14 16 (0.76%) XSLT
15 14 (0.67%) Ruby on Rails
16 13 (0.62%) ASP.NET
17 11 (0.52%) HTML5
17 11 (0.52%) XBRL
18 10 (0.48%) Oracle Fusion
Miscellaneous
1 237 (11.31%) Analytical Skills
2 194 (9.26%) Management Information System
3 155 (7.40%) Data Centre
4 65 (3.10%) Computer Science
5 60 (2.86%) Foreign Exchange (FX)
6 41 (1.96%) Hedge funds
7 38 (1.81%) Statistics
7 38 (1.81%) User Experience
8 36 (1.72%) Blackberry
9 35 (1.67%) Mathematics
10 31 (1.48%) CMDB
11 30 (1.43%) Equities
12 23 (1.10%) Fintech
13 21 (1.00%) Enterprise Software
13 21 (1.00%) Performance Metrics
14 20 (0.95%) Clustering
15 18 (0.86%) PMI
15 18 (0.86%) Replication
16 17 (0.81%) Fixed Income
17 15 (0.72%) Cryptography
Operating Systems
1 417 (19.90%) Windows
2 182 (8.68%) Linux
3 163 (7.78%) Windows Server
4 124 (5.92%) Unix
5 109 (5.20%) Windows Server 2008
6 99 (4.72%) Windows 7
7 71 (3.39%) Windows Server 2012
8 56 (2.67%) Windows Server 2003
9 37 (1.77%) Windows 8
10 34 (1.62%) Red Hat Enterprise Linux
11 25 (1.19%) Android
12 21 (1.00%) Solaris
13 20 (0.95%) Apple iOS
14 18 (0.86%) Mac OS X
15 14 (0.67%) Windows Mobile
15 14 (0.67%) Windows XP
16 13 (0.62%) AIX
17 9 (0.43%) CentOS
18 6 (0.29%) Windows Vista
19 5 (0.24%) VMS
Processes & Methodologies
1 953 (45.47%) ITIL
2 460 (21.95%) Service Management
3 385 (18.37%) Project Management
4 258 (12.31%) Change Management
5 244 (11.64%) PRINCE2
6 242 (11.55%) Agile Software Development
7 205 (9.78%) Incident Management
8 195 (9.30%) Problem Management
9 179 (8.54%) ITSM
10 148 (7.06%) Mentoring
11 143 (6.82%) Stakeholder Management
12 138 (6.58%) ITIL V3
13 129 (6.15%) Continuous Improvement
14 126 (6.01%) Presales
15 117 (5.58%) Risk Management
16 105 (5.01%) Information Security
17 102 (4.87%) CRM
18 101 (4.82%) People Management
19 95 (4.53%) Line Management
20 91 (4.34%) Business Development
Programming Languages
1 220 (10.50%) SQL
2 121 (5.77%) Java
3 67 (3.20%) C
4 65 (3.10%) Python
5 64 (3.05%) JavaScript
6 55 (2.62%) C#
7 48 (2.29%) Bash Shell
8 35 (1.67%) T-SQL
9 33 (1.57%) Perl
9 33 (1.57%) VBA
10 32 (1.53%) VB
11 31 (1.48%) PowerShell
12 23 (1.10%) PHP
13 16 (0.76%) Shell Script
14 14 (0.67%) Ruby
14 14 (0.67%) VB.NET
15 13 (0.62%) VBScript
16 9 (0.43%) PL/SQL
17 7 (0.33%) Groovy
18 6 (0.29%) C++
Qualifications
1 327 (15.60%) Degree
2 159 (7.59%) ITIL Certification
3 96 (4.58%) Microsoft Certification
4 86 (4.10%) Cisco Certification
5 84 (4.01%) Security Cleared
6 54 (2.58%) CISSP
7 52 (2.48%) MCSE
8 51 (2.43%) CCNA
9 43 (2.05%) SC Cleared
10 37 (1.77%) PMI Certification
11 36 (1.72%) CCNP
12 35 (1.67%) ISEB
12 35 (1.67%) MCP
13 32 (1.53%) PRINCE2 Certification
14 30 (1.43%) ACCA
14 30 (1.43%) CIMA
15 28 (1.34%) DV Cleared
15 28 (1.34%) Six Sigma Green Belt
16 27 (1.29%) CISM
16 27 (1.29%) ISTQB
Quality Assurance & Compliance
1 410 (19.56%) SLA
2 67 (3.20%) QA
3 64 (3.05%) COBIT
4 62 (2.96%) ISO/IEC 27001
5 31 (1.48%) PMBOK
6 14 (0.67%) PCI DSS
6 14 (0.67%) Sarbanes-Oxley
7 11 (0.52%) Data Quality
8 9 (0.43%) ISO 9001
9 8 (0.38%) ISO 14001
10 7 (0.33%) EMIR
10 7 (0.33%) MiFID
11 6 (0.29%) HMG Security Policy Framework
11 6 (0.29%) Solvency II
12 3 (0.14%) ISO/IEC 20000
13 2 (0.095%) COSO
13 2 (0.095%) Dodd-Frank
14 1 (0.048%) AIFMD
14 1 (0.048%) FATCA
14 1 (0.048%) ISO20022
System Software
1 191 (9.11%) Active Directory
2 146 (6.97%) VMware Infrastructure
3 52 (2.48%) XenApp
4 43 (2.05%) Hyper-V
5 32 (1.53%) vSphere
6 20 (0.95%) Terminal Services
7 18 (0.86%) Docker
8 15 (0.72%) XenDesktop
9 12 (0.57%) Forefront TMG
10 11 (0.52%) VMware ESX
11 10 (0.48%) Firmware
11 10 (0.48%) VMware Workstation
12 9 (0.43%) Oracle RAC
12 9 (0.43%) VMware ESXi
12 9 (0.43%) Xen
13 8 (0.38%) Microsoft App-V
13 8 (0.38%) Microsoft Virtual Server
14 7 (0.33%) vCloud
15 6 (0.29%) Citrix Presentation Server
16 5 (0.24%) Oracle Clusterware
Systems Management
1 56 (2.67%) SCCM
2 26 (1.24%) Puppet
3 21 (1.00%) WSUS
4 18 (0.86%) SCOM
5 15 (0.72%) Ansible
5 15 (0.72%) McAfee ePO
5 15 (0.72%) QRadar
6 12 (0.57%) MOM
7 11 (0.52%) ServiceCenter
7 11 (0.52%) Symantec Enterprise Vault
8 8 (0.38%) Forefront Identity Manager
8 8 (0.38%) Nagios
8 8 (0.38%) Tivoli
9 7 (0.33%) Data Guard
9 7 (0.33%) OpenNMS
9 7 (0.33%) Oracle RMAN
9 7 (0.33%) Systems Management Server (SMS)
10 6 (0.29%) AirWatch
10 6 (0.29%) HP Operations Orchestration
10 6 (0.29%) Opscode Chef
Vendors
1 407 (19.42%) Microsoft
2 180 (8.59%) VMware
3 173 (8.25%) Cisco
4 163 (7.78%) Oracle
5 125 (5.96%) Citrix
6 106 (5.06%) HP
7 71 (3.39%) SAP
8 65 (3.10%) IBM
9 64 (3.05%) ServiceNow
10 48 (2.29%) NetApp
11 45 (2.15%) F5
12 43 (2.05%) Remedy
13 40 (1.91%) Sun
14 35 (1.67%) Dell
15 33 (1.57%) CheckPoint
16 32 (1.53%) SunGard
17 31 (1.48%) EMC
17 31 (1.48%) SolarWinds
18 30 (1.43%) Juniper
19 28 (1.34%) Salesforce.com
City, London
Marcus Donald People
Salary: £65000 - £70000 per annum
Posted: 13 hours ago
City, London
Harper Harrison
Salary: £30000 - £32000 per annum + Benefits
Posted: 13 hours ago
London
PwC
Salary: Unspecified Competitive + Benefits
Posted: 14 hours ago
North West London
CGI
Salary: £71000 per annum
Posted: 14 hours ago
Uxbridge, Middlesex
Verticality Ltd
Salary: £28000 - £35000 per annum
Posted: 15 hours ago
South West London
TD Group
Salary: Plus Package (Travel, Pension, Bonus, more)
Posted: 19 hours ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 23 hours ago
City, London
NDK Consulting.co.uk Ltd
Salary: From £45,000 to £45,000 per annum £45k plus bens + bonus and on call a
Posted: Yesterday
London
Polar Recruitment
Salary: £70000 - £80000 per annum + + Car & Win Bonuses (ote £110k+)
Posted: 3 days ago
City, London
Oscar
Salary: £26000 - £35000 per annum
Posted: 3 days ago
London
Henderson Scott
Posted: 3 days ago
London
Opilio Recruitment
Salary: £80k per year
Posted: 3 days ago
London
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: 3 days ago
London
Sanderson
Salary: £75000 per annum
Posted: 3 days ago
London
Marcus Donald People
Salary: £60000 - £65000 per day
Posted: 4 days ago
South West London
Experis Ltd
Salary: £23000 - £260000 per annum + benefits
Posted: 4 days ago
Central London / West End
ANSON MCCADE
Salary: £55,000 - £70,000
Posted: 4 days ago
West London
Nationwide People Ltd
Salary: £440 - £480 Per Day
Posted: 4 days ago
City, London
Lorien Resourcing
Salary: £55000 - £60000 per annum + + Shift Allowance
Posted: 4 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
West London
Verticality Ltd
Salary: Compeitive
Posted: 4 days ago
City, London
Twenty Recruitment Group
Salary: From £45,000 to £65,000 per annum
Posted: 5 days ago
London
Uniting Ambition
Salary: £Negotiable + Excellent Benefits
Posted: 5 days ago
Central London / West End
Miller Maxwell Ltd
Salary: From £38,000 to £45,000 per annum
Posted: 5 days ago
London
ReThink Recruitment
Salary: £58000 - £62000 per annum + BENEFITS PACKAGE
Posted: 5 days ago
North West London
Anderson Lamb
Salary: From £65,000 to £75,000 per annum Plus fantastic benefits
Posted: 5 days ago
North West London
Anderson Lamb
Salary: From £85,000 to £100,000 per annum Plus fantastic benefits
Posted: 5 days ago
Central London / West End
ReThink Recruitment
Salary: £50000 per annum + comprehensive benefits package
Posted: 5 days ago
London
AAP3
Salary: £28000 - £35000 per annum + benefits
Posted: 5 days ago
City, London
Quant Capital
Salary: From £50,000 to £80,000 per annum
Posted: 5 days ago