The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 113 111 105
Rank change year-on-year
-2 -6
Permanent jobs citing Service Delivery 1125 1219 1299
As % of all permanent IT jobs located in London 2.51% 2.68% 2.68%
As % of the Processes & Methodologies category 3.01% 3.22% 3.29%
Number of salaries quoted 948 910 909
Average salary £52,500 £55,000 £52,500
Average salary % change year-on-year
-4.54% +4.76%
90% offered a salary of more than £32,575 £35,000 £35,000
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37379 37901 39510
As % of all permanent IT jobs located in London 83.39% 83.46% 81.41%
Number of salaries quoted 31039 31572 33648
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 22 October 2014.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 252 £55,000 -4.34% 49
Kingston Upon Thames +13 26 £47,500 -5.00% 2
Croydon +11 18 £65,000 +25.04% 3
Bromley +2 12 £60,000 -
Harrow -12 10 £57,500 +21.05% 2
Beckenham +4 7 £40,000 -5.88%
Uxbridge 0 7 £39,000 +1.29%
Paddington - 4 - -
Canary Wharf +26 3 £117,500 +88.00%
Feltham +3 2 £43,500 +8.75%
Westminster -4 2 £46,250 -
Twickenham +1 1 £35,000 -6.66%
Hammersmith -4 1 £45,000 +23.28%
Hounslow -6 1 £92,500 +80.48%
Docklands, London -15 1 £42,500 -34.61%
Wembley - 1 £50,000 -
Surbiton - 1 £31,500 -
Brentford - 1 £62,500 -
Chessington - 1 £21,000 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 22 October 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1063 (45.92%) ITIL
2 731 (31.58%) Finance
3 511 (22.07%) Project Management
4 469 (20.26%) Service Management
5 437 (18.88%) Windows
6 354 (15.29%) Microsoft
7 351 (15.16%) SLA
8 327 (14.13%) Degree
9 282 (12.18%) MS Excel
10 257 (11.10%) SQL
10 257 (11.10%) Change Management
11 256 (11.06%) Oracle
12 253 (10.93%) PRINCE2
13 252 (10.89%) Agile Software Development
14 213 (9.20%) Analytical Skills
15 206 (8.90%) Linux
16 204 (8.81%) MS Office
17 196 (8.47%) Active Directory
18 190 (8.21%) Retail
19 181 (7.82%) Stakeholder Management
20 179 (7.73%) Continuous Improvement
21 177 (7.65%) Banking
22 172 (7.43%) Incident Management
23 169 (7.30%) Mentoring
24 167 (7.21%) SQL Server
25 166 (7.17%) Telecoms
26 161 (6.95%) ITIL Certification
27 150 (6.48%) Java
28 144 (6.22%) Citrix
29 138 (5.96%) VMware

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 22 October 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 117 (5.05%) SharePoint
2 90 (3.89%) MS Exchange
3 60 (2.59%) Apache
4 59 (2.55%) IIS
5 44 (1.90%) Tomcat
6 33 (1.43%) Lync
7 24 (1.04%) Blackberry Enterprise Server
8 23 (0.99%) Exchange Server 2010
9 22 (0.95%) WebSphere
10 18 (0.78%) OpenStack
11 16 (0.69%) CMS
12 13 (0.56%) Exchange Server 2003
12 13 (0.56%) BizTalk Server
13 12 (0.52%) JBoss
13 12 (0.52%) Exchange Server 2013
13 12 (0.52%) SharePoint 2010
14 11 (0.48%) Adobe CQ
14 11 (0.48%) WordPress
15 10 (0.43%) Office Communications Server
16 9 (0.39%) Exchange Server 2007
Applications
1 282 (12.18%) MS Excel
2 204 (8.81%) MS Office
3 64 (2.76%) MS PowerPoint
4 45 (1.94%) MS Project
5 44 (1.90%) MS Visio
6 19 (0.82%) Spreadsheet
7 7 (0.30%) Mingle
8 5 (0.22%) InfoPath
9 2 (0.086%) SPSS
9 2 (0.086%) Photoshop
9 2 (0.086%) Adobe Illustrator
9 2 (0.086%) Adobe Creative Suite
10 1 (0.043%) InDesign
Business Applications
1 30 (1.30%) Oracle EBS
2 24 (1.04%) Dynamics GP
3 23 (0.99%) Oracle EBS R12
3 23 (0.99%) Oracle Applications
4 22 (0.95%) Oracle HRMS
5 18 (0.78%) Oracle Payroll
6 14 (0.60%) Dynamics CRM
7 12 (0.52%) RMDS
7 12 (0.52%) Eikon
7 12 (0.52%) 3000 Xtra
8 10 (0.43%) Front Arena
8 10 (0.43%) Summit
8 10 (0.43%) Bloomberg TOMS
9 9 (0.39%) Remedy ITSM
9 9 (0.39%) Temenos T24
9 9 (0.39%) Agresso
10 8 (0.35%) Dynamics AX
11 6 (0.26%) SAP MM
11 6 (0.26%) SAP ERP
12 5 (0.22%) SAP EWM
Cloud Services
1 68 (2.94%) SaaS
2 29 (1.25%) Office 365
3 27 (1.17%) Amazon AWS
4 15 (0.65%) PaaS
4 15 (0.65%) IaaS
5 13 (0.56%) Microsoft Azure
5 13 (0.56%) SuccessFactors
6 12 (0.52%) Taleo
7 11 (0.48%) Amazon EC2
8 9 (0.39%) Google Apps
9 8 (0.35%) Cloud Computing
10 4 (0.17%) GitHub
11 3 (0.13%) Amazon S3
12 2 (0.086%) IBM SmartCloud
12 2 (0.086%) Heroku
Communications & Networking
1 94 (4.06%) Firewall
2 90 (3.89%) SAN
3 87 (3.76%) TCP/IP
4 84 (3.63%) LAN
5 81 (3.50%) WAN
6 78 (3.37%) Internet
7 55 (2.38%) DNS
7 55 (2.38%) Wireless
8 52 (2.25%) DHCP
9 50 (2.16%) MPLS
10 36 (1.56%) VPN
11 34 (1.47%) FTP
12 28 (1.21%) Wi-Fi
13 27 (1.17%) VoIP
14 25 (1.08%) Cisco ASA
15 24 (1.04%) VPLS
16 23 (0.99%) Ethernet
17 21 (0.91%) NAS
18 20 (0.86%) ADSL
19 19 (0.82%) Unified Communications
Database & Business Intelligence
1 167 (7.21%) SQL Server
2 47 (2.03%) SQL Server Integration Services
2 47 (2.03%) Oracle Database
3 40 (1.73%) MySQL
4 39 (1.68%) Data Mining
5 36 (1.56%) SQL Server 2008
6 35 (1.51%) NoSQL
7 34 (1.47%) Data Warehouse
8 31 (1.34%) SQL Server Analysis Services
9 24 (1.04%) SQL Server Reporting Services
10 23 (0.99%) MongoDB
11 18 (0.78%) PostgreSQL
12 17 (0.73%) Apache Cassandra
12 17 (0.73%) SQL Server 2005
13 16 (0.69%) Big Data
13 16 (0.69%) SQL Server 2012
14 11 (0.48%) Oracle Database 11g
15 10 (0.43%) SQLPlus
15 10 (0.43%) Relational Database
16 9 (0.39%) Oracle Exadata
Development Applications
1 67 (2.89%) JIRA
2 43 (1.86%) Subversion
3 38 (1.64%) Git (software)
4 29 (1.25%) Jenkins
5 23 (0.99%) Visual Studio
6 21 (0.91%) Team Foundation Server
6 21 (0.91%) Maven
7 14 (0.60%) Selenium
8 11 (0.48%) Cucumber
8 11 (0.48%) SQL Server Management Studio (SSMS)
8 11 (0.48%) JUnit
9 8 (0.35%) Eclipse
9 8 (0.35%) TeamCity
10 7 (0.30%) Hudson
10 7 (0.30%) Concordion
10 7 (0.30%) JBehave
10 7 (0.30%) SpecFlow
10 7 (0.30%) FitNesse
10 7 (0.30%) Atlassian Bamboo
10 7 (0.30%) CruiseControl
General
1 731 (31.58%) Finance
2 190 (8.21%) Retail
3 177 (7.65%) Banking
4 166 (7.17%) Telecoms
5 116 (5.01%) Legal
6 94 (4.06%) Law
7 82 (3.54%) Marketing
8 46 (1.99%) Back Office
9 44 (1.90%) Publishing
10 40 (1.73%) Investment Banking
11 33 (1.43%) Billing
12 32 (1.38%) Advertising
13 31 (1.34%) German Language
14 30 (1.30%) French Language
14 30 (1.30%) Games
14 30 (1.30%) Financial Institution
15 28 (1.21%) Spanish Language
16 26 (1.12%) Front Office
17 15 (0.65%) Local Government
18 13 (0.56%) Retail Banking
Job Titles
1 590 (25.49%) Service Manager
2 383 (16.54%) Delivery Manager
3 356 (15.38%) Services Delivery Manager
4 314 (13.56%) Analyst
5 151 (6.52%) Consultant
6 131 (5.66%) Architect
7 114 (4.92%) Support Analyst
8 90 (3.89%) Project Manager
8 90 (3.89%) Business Analyst
9 85 (3.67%) Senior Manager
10 84 (3.63%) Applications Support
11 74 (3.20%) Developer
12 60 (2.59%) Technical Manager
12 60 (2.59%) IT Services Manager
13 59 (2.55%) Team Leader
14 57 (2.46%) Service Analyst
14 57 (2.46%) Solutions Architect
15 54 (2.33%) Support Engineer
16 50 (2.16%) Infrastructure Manager
17 48 (2.07%) Systems Analyst
Libraries, Frameworks & Software Standards
1 78 (3.37%) .NET
2 60 (2.59%) XML
3 58 (2.51%) HTML
3 58 (2.51%) Web Services
4 41 (1.77%) Middleware
5 28 (1.21%) CSS
6 22 (0.95%) Spring
7 20 (0.86%) jQuery
8 18 (0.78%) HTML5
9 17 (0.73%) J2EE
10 15 (0.65%) Oracle Fusion
10 15 (0.65%) .NET Framework
11 12 (0.52%) ASP.NET
11 12 (0.52%) Hibernate
12 10 (0.43%) JSP
12 10 (0.43%) Servlets
13 8 (0.35%) LAMP
13 8 (0.35%) iBATIS
13 8 (0.35%) JSON
13 8 (0.35%) Twitter Bootstrap
Miscellaneous
1 213 (9.20%) Analytical Skills
2 130 (5.62%) Management Information System
3 88 (3.80%) Computer Science
4 69 (2.98%) Blackberry
5 62 (2.68%) Open Source
6 39 (1.68%) Enterprise Software
7 36 (1.56%) User Experience
7 36 (1.56%) PMI
7 36 (1.56%) Video Conferencing
8 32 (1.38%) NHS
9 27 (1.17%) Foreign Exchange (FX)
9 27 (1.17%) Statistics
10 25 (1.08%) Clustering
11 24 (1.04%) Equities
12 22 (0.95%) EPoS
12 22 (0.95%) Performance Metrics
13 20 (0.86%) Social Media
14 19 (0.82%) CMDB
14 19 (0.82%) Mathematics
14 19 (0.82%) Replication
Operating Systems
1 437 (18.88%) Windows
2 206 (8.90%) Linux
3 127 (5.49%) Windows 7
4 98 (4.23%) UNIX
5 75 (3.24%) Windows Server 2008
6 57 (2.46%) Windows Server 2012
7 45 (1.94%) CentOS
8 41 (1.77%) Windows XP
9 38 (1.64%) Windows Server 2003
10 26 (1.12%) Windows 8
11 22 (0.95%) Solaris
12 21 (0.91%) Ubuntu
13 19 (0.82%) Red Hat Enterprise Linux
14 12 (0.52%) AIX
15 10 (0.43%) Mac OS X
16 9 (0.39%) Apple iOS
17 8 (0.35%) Android
18 7 (0.30%) Windows Mobile
19 5 (0.22%) Mac OS
19 5 (0.22%) Windows Phone
Processes & Methodologies
1 1063 (45.92%) ITIL
2 511 (22.07%) Project Management
3 469 (20.26%) Service Management
4 257 (11.10%) Change Management
5 253 (10.93%) PRINCE2
6 252 (10.89%) Agile Software Development
7 181 (7.82%) Stakeholder Management
8 179 (7.73%) Continuous Improvement
9 172 (7.43%) Incident Management
10 169 (7.30%) Mentoring
11 123 (5.31%) Problem Management
12 122 (5.27%) CRM
13 118 (5.10%) People Management
14 100 (4.32%) ITSM
15 95 (4.10%) Business Development
16 94 (4.06%) Coaching
17 89 (3.84%) Root Cause Analysis
17 89 (3.84%) ITIL V3
18 88 (3.80%) E-Commerce
18 88 (3.80%) Performance Management
Programming Languages
1 257 (11.10%) SQL
2 150 (6.48%) Java
3 55 (2.38%) Python
4 50 (2.16%) Bash Shell
5 44 (1.90%) Perl
5 44 (1.90%) PowerShell
6 40 (1.73%) JavaScript
7 36 (1.56%) PL/SQL
8 35 (1.51%) C#
9 29 (1.25%) Ruby
10 26 (1.12%) C
11 23 (0.99%) T-SQL
12 20 (0.86%) PHP
13 17 (0.73%) VB
14 13 (0.56%) VBScript
15 12 (0.52%) VBA
16 8 (0.35%) PowerHouse
17 7 (0.30%) VB6
17 7 (0.30%) MATLAB
18 6 (0.26%) Shell Script
Qualifications
1 327 (14.13%) Degree
2 161 (6.95%) ITIL Certification
3 85 (3.67%) Microsoft Certification
4 82 (3.54%) Security Cleared
5 72 (3.11%) PMI Certification
6 61 (2.63%) Cisco Certification
7 56 (2.42%) CCNA
8 53 (2.29%) MCSE
9 46 (1.99%) SC Cleared
10 39 (1.68%) ISEB
11 37 (1.60%) PMP
12 31 (1.34%) ITIL Foundation Certificate
13 29 (1.25%) PRINCE2 Certification
13 29 (1.25%) MCP
14 28 (1.21%) MCITP
15 21 (0.91%) A+ Certification
16 19 (0.82%) ISTQB
17 18 (0.78%) MCSA
17 18 (0.78%) MCTS
18 14 (0.60%) CISSP
Quality Assurance & Compliance
1 351 (15.16%) SLA
2 96 (4.15%) ISO/IEC 27001
3 77 (3.33%) QA
4 69 (2.98%) ISO 9001
5 37 (1.60%) PCI DSS
6 35 (1.51%) COBIT
7 17 (0.73%) ISO 14001
8 11 (0.48%) Sarbanes-Oxley
9 4 (0.17%) Basel III
10 3 (0.13%) MiFID
10 3 (0.13%) ISO 9000
11 2 (0.086%) Basel II
11 2 (0.086%) HIPAA
12 1 (0.043%) Data Quality
12 1 (0.043%) EMIR
12 1 (0.043%) Dodd-Frank
12 1 (0.043%) FINREP
12 1 (0.043%) GPG13
12 1 (0.043%) GAMP
12 1 (0.043%) GxP
System Software
1 196 (8.47%) Active Directory
2 74 (3.20%) VMware Infrastructure
3 36 (1.56%) XenApp
4 33 (1.43%) XenDesktop
5 31 (1.34%) Hyper-V
6 24 (1.04%) vCloud
7 13 (0.56%) vSphere
8 11 (0.48%) Microsoft App-V
9 10 (0.43%) KVM
10 8 (0.35%) VMware ESXi
11 7 (0.30%) Citrix Presentation Server
12 5 (0.22%) Oracle RAC
12 5 (0.22%) Samba
13 4 (0.17%) Terminal Server
13 4 (0.17%) Microsoft Virtual Server
14 3 (0.13%) XenServer
14 3 (0.13%) VMware ESX
14 3 (0.13%) Firmware
15 2 (0.086%) NFS
15 2 (0.086%) Terminal Services
Systems Management
1 63 (2.72%) Nagios
2 49 (2.12%) SCOM
3 42 (1.81%) SCCM
4 37 (1.60%) Puppet
5 32 (1.38%) Opscode Chef
6 27 (1.17%) ZABBIX
6 27 (1.17%) Zenoss
7 24 (1.04%) OpenView
8 22 (0.95%) Tivoli
9 8 (0.35%) FortiGate
9 8 (0.35%) HP Quality Center
10 7 (0.30%) Kibana
10 7 (0.30%) Graylog2
10 7 (0.30%) Tivoli Monitoring
11 6 (0.26%) Backup Exec
12 5 (0.22%) Cobbler
13 4 (0.17%) EMC NetWorker
13 4 (0.17%) SCOrch
13 4 (0.17%) Opsview
14 3 (0.13%) NetBackup
Vendors
1 354 (15.29%) Microsoft
2 256 (11.06%) Oracle
3 144 (6.22%) Citrix
4 138 (5.96%) VMware
5 118 (5.10%) Cisco
6 88 (3.80%) SAP
7 84 (3.63%) HP
8 66 (2.85%) Remedy
9 44 (1.90%) Juniper
10 35 (1.51%) Apple
11 34 (1.47%) Cognos
12 29 (1.25%) Salesforce.com
12 29 (1.25%) F5
12 29 (1.25%) ServiceNow
13 28 (1.21%) EMC
13 28 (1.21%) CODA
14 27 (1.17%) Perforce
14 27 (1.17%) IBM
15 26 (1.12%) Bloomberg
16 25 (1.08%) NetApp
Hayes, Middlesex
Quadratek People Limited
Salary: From £70,000 to £120,000 per annum to GBP 120,000 plus benefits
Posted: 4 hours ago
City, London
TEKsystems
Salary: £50000 per annum + Benefits
Posted: 5 hours ago
West London
McGregor Boyall
Salary: £80000 per annum
Posted: 7 hours ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + training & benefits
Posted: 8 hours ago
London
Ashdown IT
Salary: £35000 - £37000 per annum + Benefits
Posted: 11 hours ago
London
Randstad Technologies
Posted: 12 hours ago
London
Royal College of Nursing
Salary: Competitive
Posted: 12 hours ago
London
Webrecruit
Salary: £To attract the best.
Posted: 13 hours ago
London
Connectus
Salary: £50000 - £60000 per annum
Posted: 13 hours ago
London
Experis Ltd
Salary: £54000.00 - £59400.00 per annum + Benefits
Posted: 13 hours ago
London
Polar Recruitment
Salary: £65000 - £75000 per annum + Benefits + Bonuses (115K ote)
Posted: 14 hours ago
City, London
Harvey Nash plc
Salary: £30000 - £35000 per annum + Fixed term for 6 months
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £25000 per annum + Pro Rata
Posted: Yesterday
London
Queen Mary University of London
Salary: £35,319-£41,553 per year
Posted: Yesterday
Harrow, Middlesex
ISL
Salary: £30000.00 - £40000 per annum + pension, health care
Posted: Yesterday
City, London
Evolution Recruitment Solutions
Salary: c45-55k + Bonus + Bens
Posted: Yesterday
Kingston Upon Thames, Surrey
Unilever Professional Hidden Page - Turkey
Posted: Yesterday
London
Spring Technology
Salary: £50000.00 - £60000.00 per annum
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £65000 per annum
Posted: Yesterday
London
Burns Sheehan
Salary: £25000 - £32000 per annum
Posted: Yesterday