The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 116 95 121
Rank change year-on-year
-21 +26
Permanent jobs citing Service Delivery 1189 1285 1174
As % of all permanent IT jobs located in London 2.48% 2.90% 2.27%
As % of the Processes & Methodologies category 3.00% 3.56% 2.86%
Number of salaries quoted 902 1033 876
Average salary £55,000 £55,000 £51,250
Average salary % change year-on-year
- +7.31%
90% offered a salary of more than £32,500 £31,825 £29,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £43,375 £43,000
% change year-on-year
+3.74% +0.87%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
39628 36110 41102
As % of all permanent IT jobs located in London 82.55% 81.55% 79.49%
Number of salaries quoted 32916 29839 35616
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 23 July 2014.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 325 £55,000 -8.33% 47
Canary Wharf +16 15 £70,000 -9.67%
Uxbridge 0 15 £50,000 -9.09%
Bromley -2 11 £61,250 +56.05% 3
Harrow -3 6 £35,000 -22.22%
Croydon -11 6 £31,563 -31.38%
Kingston Upon Thames -11 4 £40,000 -20.00% 2
Dagenham - 3 £115,000 -
Greenford - 3 £23,000 -
Beckenham +3 2 £60,000 +84.61%
Wimbledon -5 2 £35,000 -30.00% 1
Surbiton -7 2 £72,500 +110.14%
Hounslow -19 2 - - 1
Paddington +5 1 - -
Chiswick -7 1 - -
Hammersmith -9 1 - -
Pinner - 1 £50,000 -
Ruislip - 1 - -
Twickenham - 1 £67,500 -
Greenwich - 1 £23,000 -
Westminster - 1 £37,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1185 (45.01%) ITIL
2 894 (33.95%) Finance
3 598 (22.71%) Service Management
4 580 (22.03%) Project Management
5 520 (19.75%) Windows
6 400 (15.19%) Microsoft
7 394 (14.96%) SLA
8 344 (13.06%) Degree
9 325 (12.34%) SQL
10 307 (11.66%) MS Excel
11 273 (10.37%) Linux
12 271 (10.29%) Oracle
13 267 (10.14%) Change Management
14 266 (10.10%) PRINCE2
15 260 (9.87%) Active Directory
16 245 (9.30%) ITIL Certification
17 233 (8.85%) Banking
18 208 (7.90%) Java
19 206 (7.82%) Incident Management
20 205 (7.79%) MS Office
21 204 (7.75%) Continuous Improvement
22 199 (7.56%) VMware
23 198 (7.52%) SQL Server
24 186 (7.06%) Telecoms
25 172 (6.53%) Citrix
26 163 (6.19%) Windows Server 2008
27 161 (6.11%) Stakeholder Management
28 152 (5.77%) Retail
29 151 (5.73%) Management Information System
30 150 (5.70%) Windows 7

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 140 (5.32%) SharePoint
2 78 (2.96%) MS Exchange
3 75 (2.85%) IIS
4 73 (2.77%) Apache
5 53 (2.01%) Tomcat
6 29 (1.10%) SharePoint 2010
6 29 (1.10%) Exchange Server 2010
7 26 (0.99%) Lync
7 26 (0.99%) CMS
8 23 (0.87%) Blackberry Enterprise Server
9 22 (0.84%) Oracle Workflow
10 20 (0.76%) WebSphere
11 15 (0.57%) Exchange Server 2007
12 14 (0.53%) Adobe CQ
13 13 (0.49%) Office Communications Server
13 13 (0.49%) Oracle HTTP Server
14 12 (0.46%) BizTalk Server
14 12 (0.46%) OpenStack
15 10 (0.38%) SharePoint 2013
15 10 (0.38%) Exchange Server 2003
Applications
1 307 (11.66%) MS Excel
2 205 (7.79%) MS Office
3 68 (2.58%) MS PowerPoint
4 50 (1.90%) MS Project
5 32 (1.22%) MS Visio
6 16 (0.61%) Spreadsheet
7 10 (0.38%) Photoshop
8 6 (0.23%) InfoPath
9 2 (0.076%) Adobe Illustrator
10 1 (0.038%) InDesign
Business Applications
1 25 (0.95%) Oracle EBS
1 25 (0.95%) Dynamics CRM
1 25 (0.95%) Dynamics GP
2 17 (0.65%) Oracle Applications
2 17 (0.65%) Oracle EBS R12
3 16 (0.61%) Remedy ITSM
3 16 (0.61%) Oracle HRMS
4 14 (0.53%) Oracle Payroll
5 13 (0.49%) Summit
6 12 (0.46%) RMDS
7 10 (0.38%) Front Arena
7 10 (0.38%) Temenos T24
7 10 (0.38%) 3000 Xtra
7 10 (0.38%) Bloomberg TOMS
7 10 (0.38%) Eikon
8 5 (0.19%) Oracle BPM
9 4 (0.15%) Dynamics AX
9 4 (0.15%) SAP R/3
10 3 (0.11%) SAP CRM
10 3 (0.11%) Misys Opics
Cloud Services
1 92 (3.49%) SaaS
2 36 (1.37%) IaaS
3 34 (1.29%) Office 365
4 31 (1.18%) Amazon AWS
5 26 (0.99%) Amazon EC2
6 24 (0.91%) SuccessFactors
7 23 (0.87%) Taleo
8 22 (0.84%) PaaS
9 12 (0.46%) Google Apps
10 11 (0.42%) Cloud Computing
11 5 (0.19%) Microsoft Azure
12 3 (0.11%) Amazon S3
13 2 (0.076%) IBM SmartCloud
14 1 (0.038%) GitHub
14 1 (0.038%) Amazon ELB
Communications & Networking
1 119 (4.52%) Internet
2 116 (4.41%) Firewall
3 111 (4.22%) DNS
4 104 (3.95%) TCP/IP
5 88 (3.34%) SAN
6 87 (3.30%) LAN
7 81 (3.08%) WAN
8 62 (2.35%) Wireless
9 55 (2.09%) DHCP
10 51 (1.94%) VPN
11 50 (1.90%) MPLS
12 38 (1.44%) Unified Communications
13 32 (1.22%) NAS
14 31 (1.18%) VoIP
14 31 (1.18%) HTTP
15 30 (1.14%) SMTP
15 30 (1.14%) SSL
16 26 (0.99%) Ethernet
17 25 (0.95%) FTP
17 25 (0.95%) Network Security
Database & Business Intelligence
1 198 (7.52%) SQL Server
2 73 (2.77%) Oracle Database
3 64 (2.43%) MySQL
4 57 (2.16%) SQL Server Integration Services
5 55 (2.09%) SQL Server 2008
6 48 (1.82%) Data Warehouse
7 43 (1.63%) SQL Server Reporting Services
8 39 (1.48%) SQL Server Analysis Services
9 32 (1.22%) Data Mining
10 26 (0.99%) Relational Database
11 23 (0.87%) SQL Server 2005
12 21 (0.80%) NoSQL
13 20 (0.76%) PostgreSQL
14 18 (0.68%) RDBMS
14 18 (0.68%) MongoDB
15 16 (0.61%) Apache Cassandra
16 12 (0.46%) Crystal Reports
17 11 (0.42%) Oracle Database 11g
17 11 (0.42%) SQL Server 2012
18 10 (0.38%) Oracle Reports
Development Applications
1 79 (3.00%) JIRA
2 58 (2.20%) Subversion
3 35 (1.33%) Team Foundation Server
4 34 (1.29%) Git (software)
5 29 (1.10%) Jenkins
5 29 (1.10%) Visual Studio
6 18 (0.68%) JUnit
7 13 (0.49%) Oracle Forms
7 13 (0.49%) Maven
8 12 (0.46%) Eclipse
9 9 (0.34%) Hudson
10 7 (0.27%) SQL Server Management Studio (SSMS)
11 6 (0.23%) Selenium
12 5 (0.19%) Mercurial
12 5 (0.19%) jMock
13 4 (0.15%) Cucumber
14 3 (0.11%) Jasmine
14 3 (0.11%) Visual Studio Tools for Office
14 3 (0.11%) Mocha
14 3 (0.11%) FitNesse
General
1 894 (33.95%) Finance
2 233 (8.85%) Banking
3 186 (7.06%) Telecoms
4 152 (5.77%) Retail
5 141 (5.36%) Legal
6 108 (4.10%) Law
6 108 (4.10%) Marketing
7 57 (2.16%) Investment Banking
8 55 (2.09%) Publishing
9 49 (1.86%) Billing
10 46 (1.75%) Back Office
11 43 (1.63%) Financial Institution
11 43 (1.63%) Front Office
12 41 (1.56%) Advertising
13 31 (1.18%) German Language
14 27 (1.03%) Games
15 23 (0.87%) French Language
16 22 (0.84%) Retail Banking
17 16 (0.61%) Local Government
17 16 (0.61%) Manufacturing
Job Titles
1 671 (25.48%) Service Manager
2 453 (17.20%) Delivery Manager
3 428 (16.26%) Services Delivery Manager
4 317 (12.04%) Analyst
5 145 (5.51%) Architect
6 133 (5.05%) Consultant
7 130 (4.94%) Project Manager
8 114 (4.33%) Support Analyst
9 106 (4.03%) Senior Manager
10 99 (3.76%) Developer
11 95 (3.61%) Applications Support
12 84 (3.19%) Team Leader
13 73 (2.77%) Support Engineer
14 72 (2.73%) Business Analyst
14 72 (2.73%) Administrator
15 62 (2.35%) Infrastructure Manager
16 59 (2.24%) Solutions Architect
17 57 (2.16%) Senior Service Manager
18 56 (2.13%) IT Services Manager
18 56 (2.13%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 117 (4.44%) .NET
2 70 (2.66%) Web Services
3 66 (2.51%) HTML
4 61 (2.32%) XML
5 40 (1.52%) Middleware
6 38 (1.44%) Spring
7 32 (1.22%) jQuery
8 30 (1.14%) CSS
9 25 (0.95%) .NET Framework
10 23 (0.87%) Oracle Fusion
11 18 (0.68%) HTML5
11 18 (0.68%) ASP.NET
12 15 (0.57%) JDBC
12 15 (0.57%) JSP
13 14 (0.53%) Servlets
13 14 (0.53%) J2EE
14 13 (0.49%) Ajax
15 12 (0.46%) Hibernate
15 12 (0.46%) iBATIS
16 9 (0.34%) Rendezvous
Miscellaneous
1 151 (5.73%) Management Information System
2 68 (2.58%) Blackberry
3 62 (2.35%) Enterprise Software
4 59 (2.24%) Computer Science
5 51 (1.94%) Video Conferencing
6 46 (1.75%) Equities
7 44 (1.67%) Open Source
8 39 (1.48%) Foreign Exchange (FX)
8 39 (1.48%) Statistics
9 33 (1.25%) Clustering
10 30 (1.14%) CMDB
11 25 (0.95%) Mathematics
11 25 (0.95%) Enterprise Storage
12 24 (0.91%) Visualisation
12 24 (0.91%) NHS
13 22 (0.84%) Replication
14 19 (0.72%) PMI
15 18 (0.68%) Digital Media
16 16 (0.61%) EPoS
17 15 (0.57%) Data Integration
Operating Systems
1 520 (19.75%) Windows
2 273 (10.37%) Linux
3 163 (6.19%) Windows Server 2008
4 150 (5.70%) Windows 7
5 145 (5.51%) UNIX
6 101 (3.84%) Windows Server 2003
7 54 (2.05%) Windows Server 2012
8 37 (1.41%) Solaris
8 37 (1.41%) Windows XP
9 32 (1.22%) CentOS
10 30 (1.14%) Mac OS X
11 27 (1.03%) Red Hat Enterprise Linux
12 21 (0.80%) Ubuntu
13 13 (0.49%) Android
14 11 (0.42%) Windows 8
15 9 (0.34%) Debian
15 9 (0.34%) SVR4
16 7 (0.27%) zOS
16 7 (0.27%) Apple iOS
17 5 (0.19%) HPUX
Processes & Methodologies
1 1185 (45.01%) ITIL
2 598 (22.71%) Service Management
3 580 (22.03%) Project Management
4 267 (10.14%) Change Management
5 266 (10.10%) PRINCE2
6 206 (7.82%) Incident Management
7 204 (7.75%) Continuous Improvement
8 161 (6.11%) Stakeholder Management
9 149 (5.66%) Problem Management
10 145 (5.51%) ITSM
11 137 (5.20%) CRM
12 119 (4.52%) Release Management
13 113 (4.29%) Scrum
14 111 (4.22%) Supplier Management
15 106 (4.03%) ITIL V3
16 102 (3.87%) Migration
17 95 (3.61%) Agile Software Development
17 95 (3.61%) Business Development
18 91 (3.46%) Performance Management
18 91 (3.46%) Risk Management
Programming Languages
1 325 (12.34%) SQL
2 208 (7.90%) Java
3 62 (2.35%) Python
4 58 (2.20%) Bash Shell
5 56 (2.13%) C#
6 55 (2.09%) Perl
7 50 (1.90%) PowerShell
8 48 (1.82%) JavaScript
9 37 (1.41%) PHP
10 33 (1.25%) Ruby
11 32 (1.22%) PL/SQL
12 31 (1.18%) C
13 30 (1.14%) VB
14 26 (0.99%) VBA
14 26 (0.99%) T-SQL
15 13 (0.49%) VB6
16 11 (0.42%) VBScript
17 7 (0.27%) C++
17 7 (0.27%) MATLAB
18 5 (0.19%) Korn
Qualifications
1 344 (13.06%) Degree
2 245 (9.30%) ITIL Certification
3 112 (4.25%) Microsoft Certification
4 87 (3.30%) Security Cleared
5 65 (2.47%) Cisco Certification
6 53 (2.01%) PMI Certification
6 53 (2.01%) CCNA
7 52 (1.97%) MCSE
8 48 (1.82%) MCITP
9 45 (1.71%) ISEB
10 41 (1.56%) MCTS
11 35 (1.33%) PMP
12 33 (1.25%) CISSP
13 31 (1.18%) MCP
14 26 (0.99%) SC Cleared
14 26 (0.99%) ITIL Foundation Certificate
15 23 (0.87%) CISM
16 18 (0.68%) PRINCE2 Certification
17 16 (0.61%) CIMA
18 15 (0.57%) CCNP
Quality Assurance & Compliance
1 394 (14.96%) SLA
2 90 (3.42%) QA
3 83 (3.15%) ISO/IEC 27001
4 53 (2.01%) ISO 9001
5 47 (1.79%) PCI DSS
6 35 (1.33%) COBIT
7 10 (0.38%) ISO 14001
8 6 (0.23%) ISO 9000
9 5 (0.19%) Sarbanes-Oxley
10 4 (0.15%) Data Quality
10 4 (0.15%) EMIR
10 4 (0.15%) Dodd-Frank
10 4 (0.15%) ISO/IEC 20000
11 2 (0.076%) Basel III
11 2 (0.076%) BS15000
12 1 (0.038%) MiFID
12 1 (0.038%) BS7799
System Software
1 260 (9.87%) Active Directory
2 139 (5.28%) VMware Infrastructure
3 48 (1.82%) XenApp
4 38 (1.44%) vCloud
5 36 (1.37%) Hyper-V
6 26 (0.99%) vSphere
7 22 (0.84%) XenDesktop
8 15 (0.57%) Terminal Services
9 9 (0.34%) Oracle RAC
9 9 (0.34%) VMware ESXi
10 7 (0.27%) XenServer
11 6 (0.23%) Xen
12 5 (0.19%) Microsoft App-V
12 5 (0.19%) KVM
13 4 (0.15%) Microsoft Virtual Server
13 4 (0.15%) Citrix Presentation Server
13 4 (0.15%) ISA Server
13 4 (0.15%) Oracle RMAN
14 3 (0.11%) NFS
14 3 (0.11%) VMware ESX
Systems Management
1 66 (2.51%) Nagios
2 47 (1.79%) SCOM
3 39 (1.48%) Puppet
4 38 (1.44%) SCCM
5 36 (1.37%) Opscode Chef
6 26 (0.99%) OpenView
7 21 (0.80%) ZABBIX
7 21 (0.80%) Zenoss
8 16 (0.61%) NetBackup
9 14 (0.53%) Tivoli
10 9 (0.34%) Tivoli Monitoring
10 9 (0.34%) WSUS
11 8 (0.30%) Forefront Identity Manager
12 7 (0.27%) Kibana
12 7 (0.27%) Graylog2
13 6 (0.23%) Backup Exec
14 5 (0.19%) EMC NetWorker
14 5 (0.19%) HP Data Protector
14 5 (0.19%) Opsview
14 5 (0.19%) HP Quality Center
Vendors
1 400 (15.19%) Microsoft
2 271 (10.29%) Oracle
3 199 (7.56%) VMware
4 172 (6.53%) Citrix
5 146 (5.55%) Cisco
6 90 (3.42%) Remedy
7 85 (3.23%) SAP
8 80 (3.04%) HP
9 50 (1.90%) ServiceNow
10 41 (1.56%) Salesforce.com
11 36 (1.37%) EMC
12 35 (1.33%) SunGard
13 31 (1.18%) Red Hat
14 30 (1.14%) Apple
15 29 (1.10%) IBM
15 29 (1.10%) Polycom
16 28 (1.06%) Symantec
16 28 (1.06%) BT
17 27 (1.03%) Cognos
17 27 (1.03%) PeopleSoft
City, London
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 4 hours ago
London
Square One Resources
Salary: Up to £50,000 per annum 20% company bonus + pension + 25 days holiday
Posted: 5 hours ago
City, London
Asset Resourcing Ltd
Salary: £45000 - £50000 per annum + benefits + 10% bonus
Posted: 6 hours ago
City, London
McGregor Boyall
Salary: £60000 - £70000 per annum + Benefits + Bonus
Posted: 22 hours ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum
Posted: 22 hours ago
London
Eligo Recruitment Ltd
Salary: £50000 - £55000 per annum + Full Benefits
Posted: 23 hours ago
City, London
Advantage XPO
Posted: Yesterday
Kingston Upon Thames, Surrey
Harrington Starr
Salary: £70000 - £80000 per annum + BONUS + BENEFITS
Posted: Yesterday
London
Michael Page Technology - The Science Museum Group
Salary: benefits
Posted: Yesterday
City, London
I3
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: Yesterday
London
Advantage XPO
Salary: £35000 - £50000 per annum
Posted: Yesterday
City, London
JM
Salary: £60000 - £90000 per annum + Excellent Company Benefits
Posted: Yesterday
City, London
Eames Consulting
Salary: From £30,000 to £35,000 per annum Bonus and Benefits
Posted: Yesterday
City, London
McGregor Boyall
Salary: £45000 per annum + benefits, bonus
Posted: Yesterday
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £35000 - £45000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £50k - 55k per year + Health care, pension, holiday
Posted: Yesterday
London
Spencer Knight Recruitment
Salary: From £28,000 to £36,000 per annum + excellent benefits
Posted: Yesterday
City, London
Fruition IT Resources Limited
Salary: £30000 - £40000 per annum + Bens
Posted: 2 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + excellent benefits
Posted: 2 days ago
London
Cyber Team
Salary: £25,000 per annum
Posted: 2 days ago