The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 112 95 115
Rank change year-on-year
-17 +20
Permanent jobs citing Service Delivery 1191 1297 1200
As % of all permanent IT jobs located in London 2.48% 2.93% 2.34%
As % of the Processes & Methodologies category 3.00% 3.59% 2.94%
Number of salaries quoted 908 1036 894
Average salary £52,500 £55,000 £51,250
Average salary % change year-on-year
-4.54% +7.31%
90% offered a salary of more than £32,500 £31,675 £28,300
10% offered a salary of more than £80,000 £80,000 £79,850
UK excluding London average salary £45,000 £43,000 £42,500
% change year-on-year
+4.65% +1.17%
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
39729 36139 40858
As % of all permanent IT jobs located in London 82.57% 81.55% 79.70%
Number of salaries quoted 32960 29765 35321
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,250 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 31 July 2014.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 321 £55,000 -8.33% 43
Uxbridge +4 15 £50,000 +33.33%
Canary Wharf +9 13 £70,000 -1.75%
Bromley -1 11 £61,250 +56.05% 3
Kingston Upon Thames -9 9 £42,500 -3.40% 1
Harrow -1 6 £35,000 -22.22%
Croydon -14 5 £29,126 -37.02%
Dagenham - 3 £115,000 - 1
Beckenham +5 2 £60,000 +84.61%
Surbiton -5 2 £72,500 +110.14%
Hounslow -23 2 - -
Greenford - 2 £23,000 -
Wimbledon - 2 £35,000 - 1
Paddington +3 1 - -
Hammersmith -9 1 - -
Chiswick -9 1 - -
Pinner - 1 £50,000 -
Twickenham - 1 £67,500 -
Greenwich - 1 £23,000 -
Westminster - 1 £37,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 31 July 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1177 (45.62%) ITIL
2 853 (33.06%) Finance
3 584 (22.64%) Service Management
4 567 (21.98%) Project Management
5 510 (19.77%) Windows
6 391 (15.16%) Microsoft
7 389 (15.08%) SLA
8 347 (13.45%) Degree
9 312 (12.09%) SQL
10 296 (11.47%) MS Excel
11 271 (10.50%) Change Management
12 270 (10.47%) Oracle
13 263 (10.19%) PRINCE2
14 261 (10.12%) Linux
15 256 (9.92%) Active Directory
16 233 (9.03%) ITIL Certification
17 212 (8.22%) Incident Management
18 209 (8.10%) Banking
19 197 (7.64%) MS Office
20 196 (7.60%) Java
21 195 (7.56%) Continuous Improvement
22 190 (7.36%) VMware
23 188 (7.29%) SQL Server
24 176 (6.82%) Telecoms
25 165 (6.40%) Citrix
26 161 (6.24%) Stakeholder Management
27 156 (6.05%) Retail
28 155 (6.01%) Windows Server 2008
29 149 (5.78%) Windows 7
30 146 (5.66%) Problem Management

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 31 July 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 130 (5.04%) SharePoint
2 76 (2.95%) MS Exchange
3 73 (2.83%) Apache
4 66 (2.56%) IIS
5 53 (2.05%) Tomcat
6 29 (1.12%) Exchange Server 2010
6 29 (1.12%) SharePoint 2010
7 28 (1.09%) Lync
8 26 (1.01%) CMS
9 24 (0.93%) Blackberry Enterprise Server
10 22 (0.85%) Oracle Workflow
11 20 (0.78%) WebSphere
12 15 (0.58%) Adobe CQ
12 15 (0.58%) Exchange Server 2007
13 13 (0.50%) OpenStack
13 13 (0.50%) Office Communications Server
13 13 (0.50%) Oracle HTTP Server
14 12 (0.47%) BizTalk Server
15 11 (0.43%) Exchange Server 2003
16 9 (0.35%) SharePoint 2013
Applications
1 296 (11.47%) MS Excel
2 197 (7.64%) MS Office
3 63 (2.44%) MS PowerPoint
4 47 (1.82%) MS Project
5 27 (1.05%) MS Visio
6 16 (0.62%) Spreadsheet
7 8 (0.31%) Photoshop
8 6 (0.23%) InfoPath
9 2 (0.078%) Adobe Illustrator
10 1 (0.039%) InDesign
Business Applications
1 27 (1.05%) Oracle EBS
2 26 (1.01%) Dynamics GP
3 24 (0.93%) Dynamics CRM
4 20 (0.78%) Oracle Applications
5 19 (0.74%) Oracle EBS R12
6 18 (0.70%) Oracle HRMS
7 16 (0.62%) Oracle Payroll
7 16 (0.62%) Remedy ITSM
8 13 (0.50%) Summit
9 12 (0.47%) RMDS
10 11 (0.43%) 3000 Xtra
10 11 (0.43%) Eikon
11 10 (0.39%) Temenos T24
11 10 (0.39%) Front Arena
11 10 (0.39%) Bloomberg TOMS
12 5 (0.19%) Oracle BPM
13 4 (0.16%) SAP R/3
13 4 (0.16%) Dynamics AX
13 4 (0.16%) SAP SRM
14 3 (0.12%) Misys Opics
Cloud Services
1 89 (3.45%) SaaS
2 34 (1.32%) Office 365
3 32 (1.24%) IaaS
4 30 (1.16%) Amazon AWS
5 26 (1.01%) Amazon EC2
6 24 (0.93%) SuccessFactors
7 23 (0.89%) Taleo
8 18 (0.70%) PaaS
9 12 (0.47%) Google Apps
10 10 (0.39%) Cloud Computing
11 5 (0.19%) Microsoft Azure
12 3 (0.12%) Amazon S3
13 2 (0.078%) GitHub
13 2 (0.078%) IBM SmartCloud
14 1 (0.039%) Amazon ELB
Communications & Networking
1 112 (4.34%) Internet
2 111 (4.30%) Firewall
3 107 (4.15%) DNS
4 102 (3.95%) TCP/IP
5 89 (3.45%) SAN
6 83 (3.22%) LAN
7 77 (2.98%) WAN
8 64 (2.48%) Wireless
9 53 (2.05%) DHCP
10 47 (1.82%) VPN
10 47 (1.82%) MPLS
11 37 (1.43%) Unified Communications
12 31 (1.20%) HTTP
13 30 (1.16%) SMTP
13 30 (1.16%) NAS
14 29 (1.12%) SSL
15 27 (1.05%) VoIP
16 26 (1.01%) FTP
17 25 (0.97%) Ethernet
18 23 (0.89%) Network Security
Database & Business Intelligence
1 188 (7.29%) SQL Server
2 72 (2.79%) Oracle Database
3 58 (2.25%) SQL Server Integration Services
4 54 (2.09%) SQL Server 2008
4 54 (2.09%) MySQL
5 48 (1.86%) Data Warehouse
6 43 (1.67%) SQL Server Reporting Services
7 40 (1.55%) SQL Server Analysis Services
8 31 (1.20%) Data Mining
9 25 (0.97%) Relational Database
10 22 (0.85%) NoSQL
11 20 (0.78%) PostgreSQL
11 20 (0.78%) SQL Server 2005
12 18 (0.70%) RDBMS
12 18 (0.70%) MongoDB
13 16 (0.62%) Apache Cassandra
14 12 (0.47%) Crystal Reports
15 11 (0.43%) SQL Server 2012
15 11 (0.43%) Oracle Database 11g
16 10 (0.39%) SAP BW
Development Applications
1 79 (3.06%) JIRA
2 60 (2.33%) Subversion
3 34 (1.32%) Git (software)
4 32 (1.24%) Team Foundation Server
5 31 (1.20%) Jenkins
6 26 (1.01%) Visual Studio
7 18 (0.70%) JUnit
8 15 (0.58%) Maven
9 12 (0.47%) Eclipse
10 11 (0.43%) Oracle Forms
11 8 (0.31%) Hudson
12 7 (0.27%) SQL Server Management Studio (SSMS)
13 5 (0.19%) Mercurial
13 5 (0.19%) jMock
14 4 (0.16%) Selenium
14 4 (0.16%) Cucumber
15 3 (0.12%) Mocha
15 3 (0.12%) Visual Studio Tools for Office
15 3 (0.12%) Jasmine
15 3 (0.12%) LoadRunner
General
1 853 (33.06%) Finance
2 209 (8.10%) Banking
3 176 (6.82%) Telecoms
4 156 (6.05%) Retail
5 141 (5.47%) Legal
6 109 (4.22%) Marketing
7 104 (4.03%) Law
8 54 (2.09%) Investment Banking
9 53 (2.05%) Publishing
10 45 (1.74%) Billing
11 43 (1.67%) Front Office
11 43 (1.67%) Back Office
12 41 (1.59%) Financial Institution
13 38 (1.47%) Advertising
14 29 (1.12%) German Language
15 25 (0.97%) Games
16 23 (0.89%) French Language
17 21 (0.81%) Retail Banking
18 16 (0.62%) Local Government
19 15 (0.58%) Manufacturing
Job Titles
1 675 (26.16%) Service Manager
2 449 (17.40%) Delivery Manager
3 423 (16.40%) Services Delivery Manager
4 319 (12.36%) Analyst
5 138 (5.35%) Architect
6 127 (4.92%) Consultant
7 118 (4.57%) Project Manager
8 113 (4.38%) Support Analyst
9 106 (4.11%) Senior Manager
10 97 (3.76%) Developer
11 93 (3.60%) Applications Support
12 83 (3.22%) Team Leader
13 73 (2.83%) Business Analyst
14 71 (2.75%) Support Engineer
15 68 (2.64%) Administrator
16 61 (2.36%) IT Services Manager
17 59 (2.29%) Senior Service Manager
18 58 (2.25%) Infrastructure Manager
19 56 (2.17%) Solutions Architect
20 53 (2.05%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 108 (4.19%) .NET
2 65 (2.52%) Web Services
3 64 (2.48%) HTML
4 59 (2.29%) XML
5 41 (1.59%) Middleware
6 35 (1.36%) Spring
7 31 (1.20%) jQuery
8 28 (1.09%) CSS
9 25 (0.97%) .NET Framework
10 23 (0.89%) Oracle Fusion
11 17 (0.66%) HTML5
12 16 (0.62%) ASP.NET
13 15 (0.58%) JSP
14 14 (0.54%) Servlets
14 14 (0.54%) JDBC
14 14 (0.54%) J2EE
15 12 (0.47%) Hibernate
15 12 (0.47%) iBATIS
15 12 (0.47%) Ajax
16 9 (0.35%) LAMP
Miscellaneous
1 146 (5.66%) Management Information System
2 69 (2.67%) Blackberry
3 62 (2.40%) Computer Science
4 57 (2.21%) Enterprise Software
5 52 (2.02%) Video Conferencing
6 43 (1.67%) Equities
6 43 (1.67%) Open Source
7 37 (1.43%) Foreign Exchange (FX)
7 37 (1.43%) Statistics
8 31 (1.20%) CMDB
9 29 (1.12%) Clustering
10 23 (0.89%) Enterprise Storage
10 23 (0.89%) Mathematics
11 21 (0.81%) Visualisation
11 21 (0.81%) Replication
11 21 (0.81%) PMI
12 19 (0.74%) NHS
13 16 (0.62%) EPoS
14 15 (0.58%) Data Integration
14 15 (0.58%) Mainframe
Operating Systems
1 510 (19.77%) Windows
2 261 (10.12%) Linux
3 155 (6.01%) Windows Server 2008
4 149 (5.78%) Windows 7
5 138 (5.35%) UNIX
6 95 (3.68%) Windows Server 2003
7 53 (2.05%) Windows Server 2012
8 38 (1.47%) Windows XP
9 37 (1.43%) Solaris
10 36 (1.40%) CentOS
11 27 (1.05%) Red Hat Enterprise Linux
11 27 (1.05%) Mac OS X
12 20 (0.78%) Ubuntu
13 14 (0.54%) Android
14 11 (0.43%) Windows 8
15 9 (0.35%) Debian
15 9 (0.35%) SVR4
16 8 (0.31%) Apple iOS
17 7 (0.27%) zOS
18 5 (0.19%) HPUX
Processes & Methodologies
1 1177 (45.62%) ITIL
2 584 (22.64%) Service Management
3 567 (21.98%) Project Management
4 271 (10.50%) Change Management
5 263 (10.19%) PRINCE2
6 212 (8.22%) Incident Management
7 195 (7.56%) Continuous Improvement
8 161 (6.24%) Stakeholder Management
9 146 (5.66%) Problem Management
10 144 (5.58%) ITSM
11 130 (5.04%) CRM
12 113 (4.38%) Release Management
13 109 (4.22%) Supplier Management
14 108 (4.19%) Scrum
15 98 (3.80%) Migration
15 98 (3.80%) ITIL V3
16 93 (3.60%) Business Development
17 88 (3.41%) Performance Management
17 88 (3.41%) Agile Software Development
18 87 (3.37%) E-Commerce
Programming Languages
1 312 (12.09%) SQL
2 196 (7.60%) Java
3 61 (2.36%) Python
3 61 (2.36%) Bash Shell
4 56 (2.17%) Perl
5 51 (1.98%) PowerShell
6 50 (1.94%) C#
7 47 (1.82%) JavaScript
8 33 (1.28%) PHP
9 31 (1.20%) PL/SQL
10 30 (1.16%) Ruby
11 29 (1.12%) VB
12 28 (1.09%) C
13 26 (1.01%) T-SQL
13 26 (1.01%) VBA
14 12 (0.47%) VB6
15 11 (0.43%) VBScript
16 7 (0.27%) MATLAB
17 5 (0.19%) Korn
18 4 (0.16%) C++
Qualifications
1 347 (13.45%) Degree
2 233 (9.03%) ITIL Certification
3 113 (4.38%) Microsoft Certification
4 86 (3.33%) Security Cleared
5 63 (2.44%) Cisco Certification
6 53 (2.05%) MCSE
7 51 (1.98%) CCNA
8 50 (1.94%) PMI Certification
9 49 (1.90%) MCITP
10 43 (1.67%) ISEB
11 41 (1.59%) MCTS
12 32 (1.24%) MCP
13 30 (1.16%) PMP
14 28 (1.09%) ITIL Foundation Certificate
15 27 (1.05%) CISSP
16 26 (1.01%) SC Cleared
17 20 (0.78%) PRINCE2 Certification
18 18 (0.70%) CISM
19 15 (0.58%) MCDST
20 14 (0.54%) CIMA
Quality Assurance & Compliance
1 389 (15.08%) SLA
2 89 (3.45%) QA
3 87 (3.37%) ISO/IEC 27001
4 58 (2.25%) ISO 9001
5 44 (1.71%) PCI DSS
6 32 (1.24%) COBIT
7 13 (0.50%) ISO 14001
8 6 (0.23%) ISO 9000
8 6 (0.23%) Sarbanes-Oxley
9 4 (0.16%) ISO/IEC 20000
9 4 (0.16%) EMIR
9 4 (0.16%) Dodd-Frank
9 4 (0.16%) Data Quality
10 2 (0.078%) BS15000
10 2 (0.078%) Basel III
11 1 (0.039%) GPG13
11 1 (0.039%) MiFID
System Software
1 256 (9.92%) Active Directory
2 130 (5.04%) VMware Infrastructure
3 45 (1.74%) XenApp
4 35 (1.36%) vCloud
5 34 (1.32%) Hyper-V
6 25 (0.97%) vSphere
7 22 (0.85%) XenDesktop
8 13 (0.50%) Terminal Services
9 9 (0.35%) VMware ESXi
9 9 (0.35%) Oracle RAC
10 7 (0.27%) XenServer
10 7 (0.27%) Microsoft App-V
11 6 (0.23%) Xen
12 4 (0.16%) Oracle RMAN
12 4 (0.16%) Citrix Presentation Server
12 4 (0.16%) Microsoft Virtual Server
12 4 (0.16%) KVM
13 3 (0.12%) VMware ESX
13 3 (0.12%) ISA Server
13 3 (0.12%) Terminal Server
Systems Management
1 69 (2.67%) Nagios
2 52 (2.02%) SCOM
3 42 (1.63%) SCCM
4 39 (1.51%) Puppet
5 37 (1.43%) Opscode Chef
6 27 (1.05%) OpenView
7 22 (0.85%) ZABBIX
7 22 (0.85%) Zenoss
8 17 (0.66%) Tivoli
9 16 (0.62%) NetBackup
10 9 (0.35%) WSUS
10 9 (0.35%) Tivoli Monitoring
11 8 (0.31%) Forefront Identity Manager
12 7 (0.27%) Kibana
12 7 (0.27%) Graylog2
13 6 (0.23%) Backup Exec
14 5 (0.19%) SCOrch
14 5 (0.19%) Opsview
14 5 (0.19%) Cobbler
14 5 (0.19%) HP Data Protector
Vendors
1 391 (15.16%) Microsoft
2 270 (10.47%) Oracle
3 190 (7.36%) VMware
4 165 (6.40%) Citrix
5 143 (5.54%) Cisco
6 88 (3.41%) Remedy
7 86 (3.33%) SAP
8 81 (3.14%) HP
9 47 (1.82%) ServiceNow
10 37 (1.43%) Salesforce.com
11 34 (1.32%) EMC
12 33 (1.28%) SunGard
13 30 (1.16%) Apple
13 30 (1.16%) IBM
13 30 (1.16%) Polycom
14 29 (1.12%) BT
15 28 (1.09%) Symantec
15 28 (1.09%) Red Hat
16 27 (1.05%) Google
16 27 (1.05%) PeopleSoft
London
FT Select
Salary: From £55,000 to £60,000 per annum OTE £75,000 to £80,000 + car allowan
Posted: 47 minutes ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum + £5k Bonus + Benefits
Posted: 3 hours ago
Central London / West End
ReThink Recruitment
Salary: £50000.00 - £60000.00 per annum + bonus + benefits
Posted: 3 hours ago
Central London / West End
Ventula Consulting Ltd
Salary: From £100,000 to £130,000 per annum + Bonus + Package
Posted: Yesterday
London
ReThink Recruitment
Salary: £50000 - £62000 per annum + Full Benefits
Posted: Yesterday
London
ANSON MCCADE
Salary: From £50,000 to £80,000 per annum plus competitive package
Posted: Yesterday
London
ANSON MCCADE
Salary: From £40,000 to £60,000 per annum + car allowance + bonus + flexible b
Posted: Yesterday
City, London
Royal Mail - AMS
Salary: Excellent Salary & Benefits
Posted: Yesterday
City, London
Royal Mail - AMS
Salary: Excellent Salary & Benefits
Posted: Yesterday
London
Square One Resources
Salary: Up to £50,000 per annum 20% company bonus + pension + 25 days holiday
Posted: Yesterday
London
Verticality Ltd
Salary: £80000 to £90000 per annum - Bonus + Benefits Package
Posted: Yesterday
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + excellent benefits
Posted: Yesterday
City, London
Randstad Technologies
Posted: Yesterday
London
Harvey Nash plc
Posted: Yesterday
London
Monarch Recruitment
Salary: £55000 to £75000 per annum - Excellent benefits
Posted: Yesterday
London
Nexere Consulting Limited
Posted: Yesterday
City, London
Premier Group Recruitment
Salary: £45000 - £55000 per annum
Posted: Yesterday
Central London / West End
SBC Recruitment Ltd
Salary: From £40,000 to £45,000 per annum £45k plus benefits
Posted: 2 days ago
City, London
Ortolan Group
Salary: £40000 - £50000 per annum
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum
Posted: 2 days ago