The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 130 112 127
Rank change year-on-year
-18 +15
Permanent jobs citing Service Delivery 928 1214 1135
As % of all permanent IT jobs located in London 2.45% 2.76% 2.47%
As % of the Processes & Methodologies category 2.73% 3.12% 2.85%
Number of salaries quoted 776 929 928
Median salary £55,000 £57,000 £50,000
Median salary % change year-on-year
-3.50% +14.00%
90% offered a salary of more than £30,000 £36,000 £32,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34035 38880 39816
As % of all permanent IT jobs located in London 89.79% 88.28% 86.75%
Number of salaries quoted 29400 32828 32754
Median salary £60,000 £58,000 £55,000
Median salary % change year-on-year
+3.44% +5.45%
90% offered a salary of more than £40,000 £38,000 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 29 September 2016.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +5 160 £55,000 - 18
Croydon +3 19 £55,000 +5.26% 1
Uxbridge -2 9 £57,500 +27.77% 1
Canary Wharf -11 7 £70,000 +7.69%
Teddington - 7 £57,500 - 1
Wimbledon -8 6 - -
Kingston Upon Thames +3 5 £25,000 -58.33%
Bromley +8 4 £42,500 +28.78%
Romford -5 4 £44,000 +83.33%
Beckenham - 3 £21,500 -
West Drayton - 3 £30,500 -
Southwark - 3 £40,500 -
Hounslow -4 2 £52,750 -3.65%
Chessington -7 2 £25,500 -38.55%
Enfield - 2 £42,500 -
Greenford +5 1 £50,000 +110.52%
Ealing - 1 £50,000 -
Westminster - 1 £35,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 29 September 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 882 (45.35%) ITIL
2 759 (39.02%) Finance
3 498 (25.60%) Project Management
4 427 (21.95%) Microsoft
5 366 (18.82%) Windows
6 352 (18.10%) Service Management
7 333 (17.12%) PRINCE2
8 311 (15.99%) SLA
9 297 (15.27%) Agile Software Development
10 273 (14.04%) Degree
11 270 (13.88%) MS Excel
12 211 (10.85%) Oracle
13 209 (10.75%) Retail
14 207 (10.64%) Stakeholder Management
15 186 (9.56%) MS Office
15 186 (9.56%) Incident Management
16 184 (9.46%) Active Directory
17 178 (9.15%) Cisco
18 171 (8.79%) Analytical Skills
19 170 (8.74%) SQL
20 168 (8.64%) CRM
20 168 (8.64%) Change Management
21 161 (8.28%) Continuous Improvement
22 156 (8.02%) Management Information System
23 154 (7.92%) Firewall
24 143 (7.35%) Banking
25 142 (7.30%) VMware
26 140 (7.20%) SQL Server
27 137 (7.04%) ITSM
28 136 (6.99%) Waterfall

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (4.88%) WebSphere
2 77 (3.96%) SharePoint
3 68 (3.50%) MS Exchange
4 63 (3.24%) Skype for Business
5 35 (1.80%) Exchange Server 2010
6 21 (1.08%) IIS
7 18 (0.93%) Exchange Server 2013
8 12 (0.62%) CMS
9 9 (0.46%) Apache
9 9 (0.46%) Exchange Server 2007
10 7 (0.36%) MQSeries
10 7 (0.36%) Tomcat
10 7 (0.36%) WebSphere Application Server
11 5 (0.26%) JBoss
12 4 (0.21%) WebLogic
13 3 (0.15%) ArcGIS
13 3 (0.15%) Blackberry Enterprise Server
13 3 (0.15%) Elasticsearch
13 3 (0.15%) SharePoint 2013
14 2 (0.10%) Apache Solr
Applications
1 270 (13.88%) MS Excel
2 186 (9.56%) MS Office
3 75 (3.86%) MS PowerPoint
4 23 (1.18%) MS Project
5 14 (0.72%) MS Visio
6 2 (0.10%) Adobe Captivate
7 1 (0.051%) Spreadsheet
Business Applications
1 100 (5.14%) Oracle Financials
2 88 (4.52%) Oracle Retail
3 86 (4.42%) PeopleSoft Financials
4 29 (1.49%) SAP APO
5 26 (1.34%) Dynamics AX
6 24 (1.23%) SAP FI
6 24 (1.23%) SAP MM
7 23 (1.18%) SAP SD
8 15 (0.77%) Dynamics CRM
9 12 (0.62%) Oracle EBS
10 10 (0.51%) SAP CO
10 10 (0.51%) SAP FI/CO
10 10 (0.51%) SAP HCM
10 10 (0.51%) SAP HR
11 7 (0.36%) Dynamics NAV
11 7 (0.36%) SAP FI-AP
11 7 (0.36%) SAP FI-AR
11 7 (0.36%) SAP PS
12 4 (0.21%) Oracle Applications
12 4 (0.21%) Oracle EBS R12
Cloud Services
1 83 (4.27%) Office 365
2 56 (2.88%) Microsoft Azure
3 54 (2.78%) Amazon AWS
4 41 (2.11%) SaaS
5 24 (1.23%) PaaS
6 18 (0.93%) IaaS
7 8 (0.41%) Amazon EC2
7 8 (0.41%) Cloud Computing
8 7 (0.36%) Google Apps
9 5 (0.26%) Amazon S3
10 4 (0.21%) Force.com
11 3 (0.15%) Heroku
11 3 (0.15%) IBM Cloud
11 3 (0.15%) OneDrive
11 3 (0.15%) SuccessFactors
12 2 (0.10%) AWS CloudFormation
12 2 (0.10%) AWS Elastic Beanstalk
12 2 (0.10%) Google Cloud Platform
12 2 (0.10%) Google Compute Engine
12 2 (0.10%) Yammer
Communications & Networking
1 154 (7.92%) Firewall
2 89 (4.58%) WAN
3 86 (4.42%) LAN
4 70 (3.60%) Network Security
5 66 (3.39%) Cisco ASA
6 63 (3.24%) VPN
7 59 (3.03%) Wireless
8 51 (2.62%) TCP/IP
9 46 (2.37%) SAN
10 43 (2.21%) DNS
11 38 (1.95%) VoIP
12 36 (1.85%) Internet
13 35 (1.80%) DHCP
14 29 (1.49%) MPLS
15 24 (1.23%) Skype
16 21 (1.08%) NAS
16 21 (1.08%) Wi-Fi
17 16 (0.82%) IPsec
18 15 (0.77%) IP Telephony
18 15 (0.77%) LDAP
Database & Business Intelligence
1 140 (7.20%) SQL Server
2 52 (2.67%) Data Warehouse
2 52 (2.67%) Relational Database
3 34 (1.75%) SQL Server Integration Services
4 30 (1.54%) SQL Server 2008
5 28 (1.44%) SQL Server 2012
5 28 (1.44%) SQL Server 2014
6 26 (1.34%) Big Data
7 25 (1.29%) Oracle Database
8 21 (1.08%) SQL Server Reporting Services
9 20 (1.03%) MySQL
9 20 (1.03%) RDBMS
10 19 (0.98%) GIS
11 18 (0.93%) QlikView
12 14 (0.72%) SQL Server Analysis Services
13 13 (0.67%) BusinessObjects
14 12 (0.62%) Microsoft Analysis Services
15 11 (0.57%) SQL Server 2005
16 9 (0.46%) Data Mining
16 9 (0.46%) Hadoop
Development Applications
1 21 (1.08%) Git (software)
2 15 (0.77%) HP UFT
3 14 (0.72%) Atlassian Bamboo
4 13 (0.67%) Selenium
4 13 (0.67%) Subversion
5 12 (0.62%) Jenkins
6 11 (0.57%) JIRA
6 11 (0.57%) Rational Functional Tester
6 11 (0.57%) SilkTest
6 11 (0.57%) TeamCity
7 10 (0.51%) Octopus Deploy
7 10 (0.51%) Team Foundation Server
8 9 (0.46%) Ant
8 9 (0.46%) Hudson
8 9 (0.46%) MSBuild
9 8 (0.41%) InstallShield
9 8 (0.41%) MSI
9 8 (0.41%) WinDbg
10 7 (0.36%) GCC
10 7 (0.36%) Visual Studio
General
1 759 (39.02%) Finance
2 209 (10.75%) Retail
3 143 (7.35%) Banking
4 91 (4.68%) Legal
5 82 (4.22%) Telecoms
6 77 (3.96%) Law
7 72 (3.70%) Marketing
8 36 (1.85%) Investment Banking
9 32 (1.65%) Games
10 31 (1.59%) Advertising
10 31 (1.59%) Manufacturing
11 27 (1.39%) French Language
12 21 (1.08%) Front Office
13 20 (1.03%) Spanish Language
14 17 (0.87%) Italian Language
14 17 (0.87%) Publishing
15 16 (0.82%) Back Office
15 16 (0.82%) German Language
16 15 (0.77%) Financial Institution
17 13 (0.67%) Billing
Job Titles
1 390 (20.05%) Service Manager
2 277 (14.24%) Delivery Manager
3 275 (14.14%) Services Delivery Manager
4 250 (12.85%) Analyst
5 218 (11.21%) IT Manager
6 165 (8.48%) Architect
7 140 (7.20%) IT Services Manager
8 113 (5.81%) Project Manager
9 101 (5.19%) Consultant
10 94 (4.83%) Solutions Architect
11 83 (4.27%) Service Analyst
12 79 (4.06%) Team Leader
13 69 (3.55%) Infrastructure Manager
14 68 (3.50%) Network Engineer
15 66 (3.39%) IT Services Delivery Manager
16 64 (3.29%) ITIL Manager
17 58 (2.98%) Technical Manager
18 54 (2.78%) Finance Manager
18 54 (2.78%) IT Support
19 53 (2.72%) Security Engineer
Libraries, Frameworks & Software Standards
1 71 (3.65%) .NET
2 58 (2.98%) Middleware
3 50 (2.57%) Web Services
4 32 (1.65%) HTML
5 30 (1.54%) XML
6 19 (0.98%) SOAP
7 17 (0.87%) XBRL
8 13 (0.67%) FIX Protocol
9 11 (0.57%) 802.1X
9 11 (0.57%) CSS
10 7 (0.36%) J2EE
11 6 (0.31%) .NET Framework
11 6 (0.31%) IBM Integration Bus
12 4 (0.21%) ASP.NET
12 4 (0.21%) Flash
12 4 (0.21%) JSON
12 4 (0.21%) LAMP
12 4 (0.21%) Spring
12 4 (0.21%) XMPP
13 3 (0.15%) jQuery
Miscellaneous
1 171 (8.79%) Analytical Skills
2 156 (8.02%) Management Information System
3 107 (5.50%) Data Centre
4 75 (3.86%) Computer Science
5 71 (3.65%) Virtual Team
6 39 (2.01%) FMCG
6 39 (2.01%) Smartphone
7 32 (1.65%) Fintech
8 29 (1.49%) PMI
9 24 (1.23%) Performance Metrics
10 23 (1.18%) IVR
10 23 (1.18%) Video Conferencing
11 22 (1.13%) Hedge funds
12 21 (1.08%) Enterprise Software
13 20 (1.03%) Replication
14 19 (0.98%) Mathematics
15 15 (0.77%) CMDB
15 15 (0.77%) Public Cloud
15 15 (0.77%) Statistics
15 15 (0.77%) User Experience
Operating Systems
1 366 (18.82%) Windows
2 112 (5.76%) Linux
3 95 (4.88%) Windows Server
4 86 (4.42%) Windows 7
5 66 (3.39%) Windows Server 2008
6 61 (3.14%) Unix
7 47 (2.42%) Windows Server 2012
8 24 (1.23%) Apple iOS
9 22 (1.13%) Windows 10
9 22 (1.13%) Windows 8
10 21 (1.08%) Windows Server 2003
11 18 (0.93%) Red Hat Enterprise Linux
12 17 (0.87%) Android
13 13 (0.67%) Windows XP
14 11 (0.57%) AIX
15 9 (0.46%) CentOS
16 8 (0.41%) Mac OS X
16 8 (0.41%) Solaris
17 7 (0.36%) Mac OS
17 7 (0.36%) Oracle Linux
Processes & Methodologies
1 882 (45.35%) ITIL
2 498 (25.60%) Project Management
3 352 (18.10%) Service Management
4 333 (17.12%) PRINCE2
5 297 (15.27%) Agile Software Development
6 207 (10.64%) Stakeholder Management
7 186 (9.56%) Incident Management
8 168 (8.64%) Change Management
8 168 (8.64%) CRM
9 161 (8.28%) Continuous Improvement
10 137 (7.04%) ITSM
11 136 (6.99%) Waterfall
12 124 (6.38%) People Management
13 117 (6.02%) Problem Management
14 115 (5.91%) Risk Management
15 114 (5.86%) E-Commerce
15 114 (5.86%) ITIL V3
16 113 (5.81%) Business Analysis
17 109 (5.60%) TOGAF
18 104 (5.35%) Logistics
Programming Languages
1 170 (8.74%) SQL
2 61 (3.14%) PowerShell
3 55 (2.83%) Java
4 49 (2.52%) C
5 28 (1.44%) C#
6 25 (1.29%) VB.NET
7 23 (1.18%) Shell Script
8 22 (1.13%) T-SQL
9 19 (0.98%) Python
10 16 (0.82%) Bash Shell
10 16 (0.82%) Perl
11 15 (0.77%) Ruby
12 13 (0.67%) VBScript
13 11 (0.57%) VBA
14 10 (0.51%) PHP
15 9 (0.46%) JavaScript
15 9 (0.46%) PL/SQL
16 7 (0.36%) VB
17 6 (0.31%) ABAP
18 3 (0.15%) VB6
Qualifications
1 273 (14.04%) Degree
2 133 (6.84%) ITIL Certification
3 90 (4.63%) Microsoft Certification
4 74 (3.80%) PMP
5 68 (3.50%) Cisco Certification
6 66 (3.39%) Security Cleared
7 63 (3.24%) PMI Certification
8 54 (2.78%) MCSE
9 41 (2.11%) PRINCE2 Certification
10 34 (1.75%) CCNA
11 33 (1.70%) CISSP
12 29 (1.49%) ISEB
12 29 (1.49%) MCITP
13 28 (1.44%) CCNP
14 21 (1.08%) ISTQB
15 20 (1.03%) CISA
16 19 (0.98%) ACCA
16 19 (0.98%) CCIE
16 19 (0.98%) SC Cleared
17 18 (0.93%) MCSA
Quality Assurance & Compliance
1 311 (15.99%) SLA
2 95 (4.88%) QA
3 75 (3.86%) ISO/IEC 27001
4 25 (1.29%) COBIT
5 15 (0.77%) Data Quality
6 11 (0.57%) Sarbanes-Oxley
7 9 (0.46%) PCI DSS
8 8 (0.41%) ISO 14001
9 5 (0.26%) HMG Security Policy Framework
10 4 (0.21%) BS25999
10 4 (0.21%) COSO
11 3 (0.15%) ISO 9001
11 3 (0.15%) MiFID
11 3 (0.15%) PMBOK
12 2 (0.10%) ISO27002
13 1 (0.051%) COSHH
13 1 (0.051%) Dodd-Frank
13 1 (0.051%) GAMP
13 1 (0.051%) RMADS
13 1 (0.051%) WCAG
System Software
1 184 (9.46%) Active Directory
2 109 (5.60%) VMware Infrastructure
3 44 (2.26%) Hyper-V
4 20 (1.03%) vSphere
5 17 (0.87%) XenApp
6 16 (0.82%) Terminal Services
7 15 (0.77%) VMware ESXi
7 15 (0.77%) XenDesktop
8 12 (0.62%) VMware ESX
9 10 (0.51%) NFS
10 9 (0.46%) Microsoft App-V
10 9 (0.46%) Virtual Servers
11 7 (0.36%) Docker
12 5 (0.26%) KVM
12 5 (0.26%) Terminal Server
12 5 (0.26%) vCloud
12 5 (0.26%) Virtual Machines
13 4 (0.21%) Firmware
13 4 (0.21%) Virtual Desktop
13 4 (0.21%) VMware Workstation
Systems Management
1 54 (2.78%) SCCM
2 35 (1.80%) Puppet
3 34 (1.75%) FortiGate
4 31 (1.59%) Opscode Chef
5 22 (1.13%) Ansible
6 18 (0.93%) WSUS
7 16 (0.82%) SCOM
8 9 (0.46%) Cisco CUCM
9 8 (0.41%) Perfmon
10 7 (0.36%) SCVMM
11 6 (0.31%) SCSM
12 5 (0.26%) Cisco UCCX
12 5 (0.26%) Oracle RMAN
13 4 (0.21%) AirWatch
13 4 (0.21%) Microsoft Clustering
14 3 (0.15%) Microsoft Data Protection Manager
14 3 (0.15%) SnapMirror
14 3 (0.15%) SnapVault
14 3 (0.15%) ThinApp
14 3 (0.15%) vRealize
Vendors
1 427 (21.95%) Microsoft
2 211 (10.85%) Oracle
3 178 (9.15%) Cisco
4 142 (7.30%) VMware
5 114 (5.86%) Citrix
6 105 (5.40%) SAP
7 88 (4.52%) PeopleSoft
7 88 (4.52%) Retek
8 87 (4.47%) Hyperion
9 86 (4.42%) ATG
10 84 (4.32%) CheckPoint
11 67 (3.44%) Juniper
12 64 (3.29%) HP
13 51 (2.62%) Palo Alto
14 48 (2.47%) Intel Security
15 43 (2.21%) ServiceNow
16 42 (2.16%) Mitel
17 36 (1.85%) Fortinet
18 35 (1.80%) NetApp
19 31 (1.59%) Salesforce.com
London
Harvey Nash plc
Posted: 16 hours ago
City, London
ITSM Team
Salary: £65k to £70k + bonus + benefits
Posted: 8 hours ago
London
EasyWebRecruitment.com
Salary: £32,784 - £40,000 per annum
Posted: 3 days ago
East London
Charles Taylor plc
Salary: Competitive Package + Benefits
Posted: 11 hours ago
North London
Sanderson
Salary: £25000.00 - £30000.00 per annum
Posted: Yesterday
East London
Clifford Chance London Limited
Posted: Yesterday
London
Experis Ltd
Salary: £20000.00 - £29000.00 per annum
Posted: 16 hours ago
City, London
Experis Ltd
Salary: £26000.00 per annum
Posted: 14 hours ago
London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: 3 days ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Ins
Posted: 5 days ago
South West London
Allen Lane Interim & Permanent Recruitment
Salary: From £59,322 to £73,257 per annum 30 days annual leave + LGPS Pension
Posted: Yesterday
City, London
Acumin
Posted: 13 hours ago
North London
Sanderson
Salary: £28000.00 - £35000.00 per annum
Posted: Yesterday
City, London
RecruitmentRevolution.com Limited
Salary: Up to £55,000 per annum pension and corporate benefits.
Posted: 2 days ago
South West London
KEYRESOURCE
Salary: £45000 - £65000 per annum
Posted: Yesterday
City, London
IT Lab
Salary: From £35,000 to £40,000 per annum
Posted: 8 days ago
Central London / West End
KEYRESOURCE
Salary: Competitive
Posted: Yesterday
London
Circle Recruitment
Salary: Benefits
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 - £65000 per annum + car / living allowances ++
Posted: 3 days ago
London
Acumin
Salary: Up to £85,000 per annum DOE + bonus and package
Posted: Yesterday
West London
RM plc
Salary: £19000 - £27000 per annum + Bonus & Benefits
Posted: 2 days ago
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus + extensive benefi
Posted: 6 days ago
London
Charlotte James Associates
Salary: £120000 - £150000 per annum + Bonus, equity, car
Posted: 3 days ago
City, London
Informatiq Consulting
Salary: Excellent Salary + Benefits!
Posted: 2 days ago
London
onezeero.
Salary: £80000 - £90000 per annum + package
Posted: 3 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: Excellent please discuss
Posted: 6 days ago
London
Michael Bailey Associates
Salary: Market Salary
Posted: 2 days ago
London
Lawrence Harvey Enterprise
Salary: £40000.00 - £47000.00 per annum + bonus + benefits
Posted: 9 hours ago
London
ReThink Recruitment
Salary: £60000.00 - £80000.00 per annum + benefits
Posted: 6 days ago
City, London
ANSON MCCADE
Salary: £60,000 - 70,000 (Plus Excellent Package!!)
Posted: 6 days ago