The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 95 107 130
Rank change year-on-year
+12 +23
Permanent jobs citing Service Delivery 1230 1204 1013
As % of all permanent IT jobs located in London 3.02% 2.81% 2.24%
As % of the Processes & Methodologies category 3.62% 3.35% 2.71%
Number of salaries quoted 996 870 747
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £76,500 £80,000 £80,000
UK excluding London average salary £45,000 £41,500 £42,000
% change year-on-year
+8.43% -1.19%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
33967 35992 37340
As % of all permanent IT jobs located in London 83.26% 83.87% 82.45%
Number of salaries quoted 28576 29096 31691
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 28 January 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +7 308 £48,250 -8.09% 46
Croydon +11 11 £55,000 +57.14% 1
Chessington - 10 £31,500 - 1
Westminster - 9 £84,500 -
Southwark - 8 - -
Harrow +19 7 £30,750 -44.09%
Bromley +15 7 £65,000 +23.80% 2
Beckenham +1 5 £36,500 -40.16% 1
Kingston Upon Thames -3 5 £45,000 -14.28% 1
Uxbridge -10 5 £40,000 -15.78%
Wembley - 5 £21,000 -
Paddington +7 4 - -
Twickenham +5 4 £52,500 +69.35%
Docklands, London -8 2 £32,000 -54.28%
Mayfair - 2 £50,000 -
Canary Wharf +19 1 £37,500 -38.77%
Wimbledon -4 1 £50,000 +33.33%
Hounslow -9 1 £21,000 -47.50%
Stanmore - 1 £21,000 -
Surbiton - 1 £37,500 -
Worcester Park - 1 £34,500 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 28 January 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1074 (45.11%) ITIL
2 777 (32.63%) Finance
3 576 (24.19%) Windows
4 486 (20.41%) Project Management
5 484 (20.33%) Microsoft
6 481 (20.20%) Service Management
7 428 (17.98%) SLA
8 366 (15.37%) Degree
9 342 (14.36%) MS Excel
10 277 (11.63%) Active Directory
11 272 (11.42%) SQL
12 230 (9.66%) VMware
13 229 (9.62%) Analytical Skills
14 221 (9.28%) Change Management
15 215 (9.03%) Citrix
16 212 (8.90%) PRINCE2
17 208 (8.74%) Oracle
17 208 (8.74%) MS Office
18 195 (8.19%) Agile Software Development
19 194 (8.15%) Stakeholder Management
20 191 (8.02%) Cisco
21 190 (7.98%) Retail
22 189 (7.94%) Windows 7
23 182 (7.64%) Continuous Improvement
24 180 (7.56%) SQL Server
25 176 (7.39%) Banking
26 173 (7.27%) Telecoms
27 169 (7.10%) ITIL Certification
28 157 (6.59%) Problem Management
29 146 (6.13%) Incident Management

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 28 January 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 140 (5.88%) SharePoint
2 139 (5.84%) MS Exchange
3 74 (3.11%) IIS
4 57 (2.39%) Lync
5 44 (1.85%) Exchange Server 2010
6 43 (1.81%) Blackberry Enterprise Server
7 35 (1.47%) Exchange Server 2003
8 28 (1.18%) Apache
9 26 (1.09%) Tomcat
9 26 (1.09%) Exchange Server 2013
10 17 (0.71%) Office Communications Server
11 16 (0.67%) CMS
11 16 (0.67%) Exchange Server 2007
12 15 (0.63%) Elasticsearch
13 14 (0.59%) WebSphere
14 12 (0.50%) SharePoint 2013
15 11 (0.46%) SAS
16 10 (0.42%) WordPress
16 10 (0.42%) SharePoint 2010
17 8 (0.34%) JBoss
Applications
1 342 (14.36%) MS Excel
2 208 (8.74%) MS Office
3 84 (3.53%) MS PowerPoint
4 64 (2.69%) MS Visio
5 54 (2.27%) MS Project
6 14 (0.59%) Spreadsheet
7 8 (0.34%) Mingle
8 4 (0.17%) Open Workbench
9 2 (0.084%) InfoPath
9 2 (0.084%) SPSS
Business Applications
1 25 (1.05%) Oracle EBS
2 20 (0.84%) Dynamics CRM
2 20 (0.84%) Dynamics GP
3 19 (0.80%) Oracle EBS R12
4 16 (0.67%) SAP EWM
4 16 (0.67%) Oracle ERP
5 15 (0.63%) Remedy ITSM
6 13 (0.55%) Oracle Payroll
7 12 (0.50%) SAP ERP
8 10 (0.42%) Oracle General Ledger
8 10 (0.42%) Oracle Applications
8 10 (0.42%) Oracle Financials
8 10 (0.42%) Oracle Payables
8 10 (0.42%) Oracle Receivables
9 8 (0.34%) Oracle Cash Management
9 8 (0.34%) Agresso
9 8 (0.34%) ResourceLink
10 7 (0.29%) Temenos T24
10 7 (0.29%) Oracle HRMS
11 4 (0.17%) SAP APO
Cloud Services
1 41 (1.72%) SaaS
2 28 (1.18%) Office 365
3 26 (1.09%) Microsoft Azure
4 24 (1.01%) Amazon AWS
5 16 (0.67%) IaaS
6 6 (0.25%) Yammer
6 6 (0.25%) Cloud Computing
7 4 (0.17%) GitHub
7 4 (0.17%) SuccessFactors
8 3 (0.13%) Taleo
8 3 (0.13%) PaaS
9 2 (0.084%) Heroku
9 2 (0.084%) Google Apps
9 2 (0.084%) Amazon EC2
10 1 (0.042%) ElastiCache
10 1 (0.042%) Amazon ElastiCache
Communications & Networking
1 136 (5.71%) Firewall
2 124 (5.21%) SAN
3 108 (4.54%) Internet
4 96 (4.03%) LAN
5 91 (3.82%) WAN
6 85 (3.57%) DHCP
7 78 (3.28%) VPN
8 75 (3.15%) DNS
9 74 (3.11%) Wireless
10 73 (3.07%) MPLS
11 61 (2.56%) VoIP
12 57 (2.39%) TCP/IP
13 55 (2.31%) Cisco ASA
14 39 (1.64%) iSCSI
15 38 (1.60%) Ethernet
16 34 (1.43%) FTP
17 32 (1.34%) Fibre Channel
18 29 (1.22%) Cisco Nexus
19 24 (1.01%) NAS
20 22 (0.92%) Network Security
Database & Business Intelligence
1 180 (7.56%) SQL Server
2 49 (2.06%) MySQL
3 35 (1.47%) SQL Server Integration Services
4 34 (1.43%) SQL Server 2008
5 33 (1.39%) Data Warehouse
6 32 (1.34%) Data Mining
6 32 (1.34%) Relational Database
7 30 (1.26%) SQL Server Analysis Services
8 28 (1.18%) Oracle Database
9 25 (1.05%) NoSQL
10 22 (0.92%) Big Data
11 18 (0.76%) SQL Server 2012
11 18 (0.76%) SQL Server Reporting Services
12 15 (0.63%) SQLPlus
12 15 (0.63%) Redis
13 14 (0.59%) MongoDB
13 14 (0.59%) Crystal Reports
14 13 (0.55%) MS Access
14 13 (0.55%) Oracle Database 11g
15 12 (0.50%) PostgreSQL
Development Applications
1 55 (2.31%) JIRA
2 23 (0.97%) Subversion
3 22 (0.92%) Visual Studio
4 20 (0.84%) Team Foundation Server
5 13 (0.55%) Git (software)
6 12 (0.50%) Selenium
6 12 (0.50%) Jenkins
7 9 (0.38%) SQL Server Management Studio (SSMS)
8 8 (0.34%) Concordion
8 8 (0.34%) SpecFlow
8 8 (0.34%) FitNesse
8 8 (0.34%) Atlassian Bamboo
8 8 (0.34%) TeamCity
8 8 (0.34%) JBehave
8 8 (0.34%) Cucumber
8 8 (0.34%) Hudson
8 8 (0.34%) Maven
8 8 (0.34%) CruiseControl
9 7 (0.29%) ClearQuest
9 7 (0.29%) ClearCase
General
1 777 (32.63%) Finance
2 190 (7.98%) Retail
3 176 (7.39%) Banking
4 173 (7.27%) Telecoms
5 119 (5.00%) Legal
6 100 (4.20%) Marketing
7 96 (4.03%) Law
8 58 (2.44%) Back Office
9 54 (2.27%) Financial Institution
10 44 (1.85%) Investment Banking
11 39 (1.64%) Billing
12 36 (1.51%) Advertising
13 33 (1.39%) Publishing
14 27 (1.13%) Front Office
15 24 (1.01%) Spanish Language
16 23 (0.97%) French Language
17 21 (0.88%) German Language
18 19 (0.80%) Games
19 15 (0.63%) Local Government
20 10 (0.42%) Manufacturing
Job Titles
1 564 (23.69%) Service Manager
2 372 (15.62%) Delivery Manager
3 357 (14.99%) Services Delivery Manager
4 318 (13.36%) Analyst
5 172 (7.22%) Consultant
6 130 (5.46%) Architect
7 116 (4.87%) Support Analyst
8 112 (4.70%) Senior Manager
9 109 (4.58%) Support Engineer
10 92 (3.86%) Project Manager
11 77 (3.23%) Service Analyst
12 68 (2.86%) Business Analyst
13 58 (2.44%) Developer
14 57 (2.39%) Applications Support
14 57 (2.39%) IT Services Manager
15 56 (2.35%) IT Support
15 56 (2.35%) Team Leader
16 51 (2.14%) Administrator
17 49 (2.06%) Senior Service Manager
18 45 (1.89%) Technical Manager
Libraries, Frameworks & Software Standards
1 67 (2.81%) .NET
2 60 (2.52%) XML
3 55 (2.31%) Web Services
4 40 (1.68%) HTML
5 37 (1.55%) Middleware
6 25 (1.05%) J2EE
7 21 (0.88%) Spring
8 19 (0.80%) jQuery
9 18 (0.76%) CSS
10 17 (0.71%) Hibernate
11 15 (0.63%) Spring MVC
12 14 (0.59%) Oracle Fusion
13 13 (0.55%) ASP.NET
14 12 (0.50%) JSON
14 12 (0.50%) REST
15 11 (0.46%) HTML5
16 10 (0.42%) Ajax
17 9 (0.38%) .NET Framework
17 9 (0.38%) LAMP
17 9 (0.38%) SOAP
Miscellaneous
1 229 (9.62%) Analytical Skills
2 125 (5.25%) Management Information System
3 92 (3.86%) Computer Science
4 89 (3.74%) Blackberry
5 60 (2.52%) Enterprise Software
6 47 (1.97%) Open Source
7 46 (1.93%) User Experience
8 35 (1.47%) PMI
9 30 (1.26%) Clustering
10 29 (1.22%) Statistics
11 28 (1.18%) Foreign Exchange (FX)
12 23 (0.97%) Mainframe
13 22 (0.92%) Hedge funds
14 21 (0.88%) NHS
15 20 (0.84%) Mathematics
16 19 (0.80%) Video Conferencing
16 19 (0.80%) Replication
17 18 (0.76%) E-Learning
17 18 (0.76%) EPoS
17 18 (0.76%) iPad
Operating Systems
1 576 (24.19%) Windows
2 189 (7.94%) Windows 7
3 142 (5.96%) Linux
4 118 (4.96%) Windows Server 2012
5 110 (4.62%) Windows Server 2008
6 72 (3.02%) UNIX
7 69 (2.90%) Windows Server 2003
8 66 (2.77%) Windows 8
9 61 (2.56%) Windows XP
10 20 (0.84%) Mac OS X
11 17 (0.71%) AIX
12 15 (0.63%) Solaris
13 14 (0.59%) Ubuntu
13 14 (0.59%) Windows Vista
14 12 (0.50%) Apple iOS
15 11 (0.46%) CentOS
15 11 (0.46%) Red Hat Enterprise Linux
16 10 (0.42%) Mac OS
17 8 (0.34%) Android
18 7 (0.29%) Windows Mobile
Processes & Methodologies
1 1074 (45.11%) ITIL
2 486 (20.41%) Project Management
3 481 (20.20%) Service Management
4 221 (9.28%) Change Management
5 212 (8.90%) PRINCE2
6 195 (8.19%) Agile Software Development
7 194 (8.15%) Stakeholder Management
8 182 (7.64%) Continuous Improvement
9 157 (6.59%) Problem Management
10 146 (6.13%) Incident Management
11 143 (6.01%) People Management
12 131 (5.50%) Mentoring
13 120 (5.04%) Business Development
14 118 (4.96%) ITSM
15 117 (4.91%) CRM
16 108 (4.54%) Line Management
17 95 (3.99%) E-Commerce
18 92 (3.86%) Disaster Recovery
18 92 (3.86%) Risk Management
19 88 (3.70%) Business Analysis
Programming Languages
1 272 (11.42%) SQL
2 121 (5.08%) Java
3 51 (2.14%) PowerShell
4 48 (2.02%) Perl
5 45 (1.89%) C
6 36 (1.51%) Bash Shell
7 35 (1.47%) PL/SQL
8 33 (1.39%) Python
9 32 (1.34%) C#
10 29 (1.22%) JavaScript
11 18 (0.76%) Shell Script
12 17 (0.71%) ABAP
13 14 (0.59%) VBScript
13 14 (0.59%) PHP
14 13 (0.55%) T-SQL
15 11 (0.46%) Scala
16 10 (0.42%) Ruby
16 10 (0.42%) VB
16 10 (0.42%) VBA
17 9 (0.38%) R
Qualifications
1 366 (15.37%) Degree
2 169 (7.10%) ITIL Certification
3 113 (4.75%) Security Cleared
4 95 (3.99%) Microsoft Certification
5 79 (3.32%) PMI Certification
6 74 (3.11%) MCSE
7 70 (2.94%) SC Cleared
8 67 (2.81%) Cisco Certification
9 61 (2.56%) CCNA
10 44 (1.85%) PMP
11 38 (1.60%) MCP
11 38 (1.60%) MCSA
12 33 (1.39%) MCITP
13 30 (1.26%) ITIL Foundation Certificate
14 28 (1.18%) Citrix Certification
15 27 (1.13%) CCA
15 27 (1.13%) MCTS
16 25 (1.05%) PRINCE2 Certification
17 23 (0.97%) ISEB
18 21 (0.88%) A+ Certification
Quality Assurance & Compliance
1 428 (17.98%) SLA
2 93 (3.91%) QA
3 47 (1.97%) ISO 9001
4 46 (1.93%) COBIT
5 45 (1.89%) ISO/IEC 27001
6 30 (1.26%) PCI DSS
7 10 (0.42%) Sarbanes-Oxley
8 5 (0.21%) Basel II
8 5 (0.21%) ISO 14001
8 5 (0.21%) HIPAA
9 4 (0.17%) MiFID
9 4 (0.17%) ISO 9000
10 2 (0.084%) Basel III
10 2 (0.084%) Val IT
10 2 (0.084%) EMIR
11 1 (0.042%) FINREP
11 1 (0.042%) GAMP
11 1 (0.042%) GxP
System Software
1 277 (11.63%) Active Directory
2 138 (5.80%) VMware Infrastructure
3 64 (2.69%) Hyper-V
4 60 (2.52%) XenApp
5 38 (1.60%) XenDesktop
6 34 (1.43%) vSphere
7 20 (0.84%) Citrix Presentation Server
8 18 (0.76%) Terminal Services
9 14 (0.59%) Microsoft App-V
10 13 (0.55%) Terminal Server
11 10 (0.42%) NFS
12 7 (0.29%) Samba
13 6 (0.25%) KVM
13 6 (0.25%) Varnish
13 6 (0.25%) VMware ESXi
14 5 (0.21%) vCloud
14 5 (0.21%) VMware Workstation
15 4 (0.17%) XenServer
15 4 (0.17%) Firmware
16 3 (0.13%) VMware ESX
Systems Management
1 51 (2.14%) SCCM
2 40 (1.68%) SCOM
3 32 (1.34%) Nagios
4 24 (1.01%) OpenView
4 24 (1.01%) FortiGate
5 19 (0.80%) Tivoli
6 18 (0.76%) Puppet
7 11 (0.46%) ZABBIX
8 8 (0.34%) HP Quality Center
8 8 (0.34%) SCOrch
9 7 (0.29%) Norton AntiVirus
10 6 (0.25%) Cacti
10 6 (0.25%) Sysprep
11 5 (0.21%) Cobbler
11 5 (0.21%) Graphite
11 5 (0.21%) Zenoss
12 4 (0.17%) Tivoli Storage Manager
12 4 (0.17%) WSUS
12 4 (0.17%) Cisco CUCM
12 4 (0.17%) Symantec Enterprise Vault
Vendors
1 484 (20.33%) Microsoft
2 230 (9.66%) VMware
3 215 (9.03%) Citrix
4 208 (8.74%) Oracle
5 191 (8.02%) Cisco
6 109 (4.58%) HP
7 91 (3.82%) SAP
8 81 (3.40%) Juniper
9 72 (3.02%) Apple
10 61 (2.56%) Remedy
11 56 (2.35%) ServiceNow
12 51 (2.14%) Symantec
13 48 (2.02%) IBM
14 47 (1.97%) F5
15 43 (1.81%) EMC
16 41 (1.72%) Dell
17 33 (1.39%) NetApp
18 32 (1.34%) Avaya
18 32 (1.34%) Bloomberg
19 28 (1.18%) Mitel
London
Maclean Moore Consulting
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 10 hours ago
London
Zetman
Salary: From £50,000 to £60,000 per annum
Posted: 12 hours ago
West London
E-synergy Solutions
Salary: £50000 - £55000 per annum + Package
Posted: 14 hours ago
South East London
Interaction Recruitment PLC
Salary: £45k - 50k per year
Posted: 15 hours ago
London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 15 hours ago
London
Harvey Nash plc
Salary: £28000 - £35000 per annum
Posted: 18 hours ago
London
Resource Solutions - Threadneedle
Salary: Market Rate
Posted: 19 hours ago
London
National Portrait Gallery
Posted: 22 hours ago
Hayes, Middlesex
Quadratek People Limited
Salary: From £85,000 to £150,000 per annum to GBP 150,000 plus variable + ben
Posted: Yesterday
London
Information Technology Services
Salary: £35k - 42k per year + Benefits
Posted: Yesterday
City, London
Connectus
Salary: £50000 - £60000 per annum
Posted: Yesterday
London
ANSON MCCADE
Salary: From £60,000 to £90,000 per annum plus competitive package
Posted: Yesterday
London
networx
Salary: £Competitive + Benefits Package
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + ben
Posted: Yesterday
City, London
RM Education
Salary: £30000 - £33000 per annum + Bonus
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £50000 - £65000 per annum + bonus and benefits
Posted: Yesterday
London
ANSON MCCADE
Salary: Up to £50,000 per annum
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + £4000 Bonus + Benefits
Posted: Yesterday
Chessington, Surrey
Coal IT Services
Salary: From £20,000 to £23,000 per annum + Excellent Benefits
Posted: 2 days ago
Worcester Park, Surrey
Think IT Recruitment
Salary: £32000.00 - £37000.00 per annum + Benefits
Posted: 2 days ago