The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 124 109 127
Rank change year-on-year
-15 +18
Permanent jobs citing Service Delivery 993 1206 1189
As % of all permanent IT jobs located in London 2.52% 2.71% 2.47%
As % of the Processes & Methodologies category 2.82% 3.09% 2.84%
Number of salaries quoted 819 930 902
Median salary £55,000 £56,500 £55,000
Median salary % change year-on-year
-2.65% +2.72%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £82,500 £82,750 £82,500
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35261 39083 41940
As % of all permanent IT jobs located in London 89.50% 87.89% 87.29%
Number of salaries quoted 30555 32783 34834
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 26 July 2016.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +8 195 £60,000 +14.28% 22
Wimbledon -1 18 £37,000 +5.71% 1
Croydon +8 15 £55,000 +111.53%
Uxbridge +9 10 £52,500 +16.66%
West Drayton - 4 £30,500 -
Kingston Upon Thames +7 3 £40,457 -19.08%
Harrow +5 3 - -
Romford - 3 £70,000 - 1
Brentford - 3 £70,000 -
Greenford +5 2 £50,000 +47.05%
Beckenham - 2 £33,750 -
Feltham +2 1 £50,000 -21.56%
Bromley +1 1 £85,000 +304.76%
Greenwich -1 1 £33,500 -33.00%
Chiswick - 1 £55,000 -
Mayfair - 1 £110,000 -
Surbiton - 1 £27,500 -
Teddington - 1 £62,500 - 1
Ealing - 1 £50,000 -
Westminster - 1 £35,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 26 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 1010 (48.79%) ITIL
2 795 (38.41%) Finance
3 465 (22.46%) Microsoft
4 457 (22.08%) Project Management
5 419 (20.24%) Service Management
6 365 (17.63%) Windows
7 356 (17.20%) SLA
8 337 (16.28%) PRINCE2
9 316 (15.27%) Degree
10 311 (15.02%) Agile Software Development
11 285 (13.77%) MS Excel
12 232 (11.21%) Change Management
13 221 (10.68%) Incident Management
14 215 (10.39%) MS Office
15 214 (10.34%) Retail
16 209 (10.10%) Oracle
17 205 (9.90%) Banking
18 203 (9.81%) Analytical Skills
19 198 (9.57%) SQL
20 196 (9.47%) Stakeholder Management
21 194 (9.37%) Active Directory
22 193 (9.32%) Cisco
23 175 (8.45%) Linux
23 175 (8.45%) ITIL V3
24 172 (8.31%) SQL Server
25 167 (8.07%) ITSM
25 167 (8.07%) VMware
26 165 (7.97%) Firewall
27 159 (7.68%) Problem Management
28 148 (7.15%) CRM

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (4.35%) SharePoint
2 84 (4.06%) WebSphere
3 76 (3.67%) MS Exchange
4 49 (2.37%) Skype for Business
5 37 (1.79%) Exchange Server 2010
6 20 (0.97%) CMS
7 13 (0.63%) IIS
8 11 (0.53%) Exchange Server 2013
9 10 (0.48%) Tomcat
10 9 (0.43%) Apache
10 9 (0.43%) MQSeries
10 9 (0.43%) WebSphere Application Server
11 7 (0.34%) Oracle Application Server
11 7 (0.34%) Oracle Spatial
12 6 (0.29%) SharePoint 2013
13 5 (0.24%) Blackberry Enterprise Server
13 5 (0.24%) Confluence
14 4 (0.19%) Exchange Server 2003
14 4 (0.19%) JBoss
14 4 (0.19%) Oracle Workflow
Applications
1 285 (13.77%) MS Excel
2 215 (10.39%) MS Office
3 87 (4.20%) MS PowerPoint
4 34 (1.64%) MS Project
5 13 (0.63%) MS Visio
6 9 (0.43%) Spreadsheet
7 2 (0.097%) Adobe Captivate
7 2 (0.097%) SPSS
8 1 (0.048%) Adobe Illustrator
8 1 (0.048%) InfoPath
8 1 (0.048%) Photoshop
Business Applications
1 69 (3.33%) Oracle Financials
2 67 (3.24%) Oracle Retail
3 64 (3.09%) PeopleSoft Financials
4 29 (1.40%) SAP APO
5 22 (1.06%) SAP MM
5 22 (1.06%) SAP SD
6 18 (0.87%) Remedy ITSM
7 17 (0.82%) Dynamics AX
8 13 (0.63%) SAP FI
9 12 (0.58%) Dynamics CRM
9 12 (0.58%) Oracle Procure-to-Pay
10 7 (0.34%) ResourceLink
10 7 (0.34%) SAP HCM
10 7 (0.34%) SAP HR
11 6 (0.29%) Dynamics NAV
11 6 (0.29%) SDL Web 8
12 4 (0.19%) SAP CO
12 4 (0.19%) SAP FI-AP
12 4 (0.19%) SAP FI-AR
12 4 (0.19%) SAP PS
Cloud Services
1 61 (2.95%) Office 365
2 50 (2.42%) Microsoft Azure
3 40 (1.93%) SaaS
4 38 (1.84%) Amazon AWS
5 20 (0.97%) IaaS
6 17 (0.82%) PaaS
7 7 (0.34%) Cloud Computing
8 5 (0.24%) Amazon EC2
8 5 (0.24%) Amazon S3
9 4 (0.19%) Azure Active Directory
9 4 (0.19%) Force.com
9 4 (0.19%) Google Apps
10 3 (0.14%) Heroku
10 3 (0.14%) SuccessFactors
11 2 (0.097%) Amazon ElastiCache
11 2 (0.097%) AWS CloudFormation
11 2 (0.097%) AWS Elastic Beanstalk
11 2 (0.097%) Google Cloud Platform
11 2 (0.097%) Google Compute Engine
11 2 (0.097%) SoftLayer
Communications & Networking
1 165 (7.97%) Firewall
2 110 (5.31%) WAN
3 100 (4.83%) LAN
4 92 (4.44%) Cisco ASA
5 79 (3.82%) VPN
6 74 (3.57%) SAN
7 73 (3.53%) Network Security
8 71 (3.43%) TCP/IP
9 53 (2.56%) VoIP
9 53 (2.56%) Wireless
10 49 (2.37%) Internet
11 45 (2.17%) DNS
12 39 (1.88%) DHCP
13 38 (1.84%) MPLS
14 24 (1.16%) F5 BIG-IP LTM
14 24 (1.16%) IPsec
14 24 (1.16%) NetScaler
15 23 (1.11%) NAS
16 22 (1.06%) Ethernet
16 22 (1.06%) LDAP
Database & Business Intelligence
1 172 (8.31%) SQL Server
2 53 (2.56%) Relational Database
3 42 (2.03%) SQL Server 2008
4 40 (1.93%) Data Warehouse
5 36 (1.74%) SQL Server Integration Services
6 32 (1.55%) Oracle Database
7 28 (1.35%) SQL Server 2012
7 28 (1.35%) SQL Server 2014
8 27 (1.30%) Big Data
8 27 (1.30%) SQL Server Reporting Services
9 20 (0.97%) BusinessObjects
10 17 (0.82%) RDBMS
11 13 (0.63%) PostgreSQL
11 13 (0.63%) SQL Server Analysis Services
12 11 (0.53%) Microsoft Analysis Services
12 11 (0.53%) MySQL
12 11 (0.53%) Oracle Database 11g
12 11 (0.53%) SQL Server 2005
13 10 (0.48%) GIS
14 7 (0.34%) Oracle Database 10g
Development Applications
1 29 (1.40%) HP UFT
2 27 (1.30%) Selenium
3 25 (1.21%) Rational Functional Tester
3 25 (1.21%) SilkTest
4 20 (0.97%) Git (software)
5 16 (0.77%) Subversion
6 15 (0.72%) Jenkins
7 14 (0.68%) Ant
8 11 (0.53%) GCC
9 10 (0.48%) MSI
10 9 (0.43%) Team Foundation Server
11 8 (0.39%) InstallShield
11 8 (0.39%) WinDbg
12 7 (0.34%) SQL Server Management Studio (SSMS)
13 4 (0.19%) Visual Studio
14 3 (0.14%) JIRA
15 2 (0.097%) Atlassian Bamboo
15 2 (0.097%) TeamCity
15 2 (0.097%) Vagrant
16 1 (0.048%) Cucumber
General
1 795 (38.41%) Finance
2 214 (10.34%) Retail
3 205 (9.90%) Banking
4 129 (6.23%) Telecoms
5 102 (4.93%) Legal
6 73 (3.53%) Marketing
7 57 (2.75%) Law
8 48 (2.32%) Investment Banking
9 37 (1.79%) French Language
10 35 (1.69%) Games
11 30 (1.45%) Front Office
12 29 (1.40%) Manufacturing
13 27 (1.30%) Advertising
13 27 (1.30%) Back Office
14 24 (1.16%) Spanish Language
15 23 (1.11%) German Language
16 18 (0.87%) Italian Language
17 16 (0.77%) Billing
18 14 (0.68%) Financial Institution
19 9 (0.43%) Publishing
Job Titles
1 414 (20.00%) Service Manager
2 320 (15.46%) Services Delivery Manager
3 319 (15.41%) Delivery Manager
4 288 (13.91%) Analyst
5 203 (9.81%) IT Manager
6 163 (7.87%) Architect
7 137 (6.62%) Consultant
8 128 (6.18%) IT Services Manager
9 120 (5.80%) Project Manager
10 94 (4.54%) Service Analyst
11 87 (4.20%) ITIL Manager
11 87 (4.20%) Solutions Architect
12 85 (4.11%) Infrastructure Manager
13 80 (3.86%) Network Engineer
14 76 (3.67%) ITIL Service Manager
15 70 (3.38%) ITIL Service Delivery Manager
16 68 (3.29%) IT Services Delivery Manager
16 68 (3.29%) Support Analyst
17 67 (3.24%) Team Leader
18 55 (2.66%) Security Engineer
Libraries, Frameworks & Software Standards
1 95 (4.59%) .NET
2 64 (3.09%) Web Services
3 58 (2.80%) XML
4 49 (2.37%) Middleware
5 45 (2.17%) HTML
6 39 (1.88%) SOAP
7 29 (1.40%) XBRL
8 19 (0.92%) REST
9 16 (0.77%) FIX Protocol
10 15 (0.72%) Ruby on Rails
11 14 (0.68%) J2EE
12 13 (0.63%) IBM Integration Bus
13 11 (0.53%) 802.1X
14 10 (0.48%) CSS
14 10 (0.48%) JSON
15 9 (0.43%) .NET Framework
16 7 (0.34%) Flash
17 5 (0.24%) HTML5
17 5 (0.24%) jQuery
17 5 (0.24%) LAMP
Miscellaneous
1 203 (9.81%) Analytical Skills
2 142 (6.86%) Management Information System
3 135 (6.52%) Data Centre
4 78 (3.77%) Computer Science
5 64 (3.09%) Virtual Team
6 47 (2.27%) Fintech
7 43 (2.08%) Replication
8 42 (2.03%) Mathematics
9 38 (1.84%) FMCG
10 33 (1.59%) Smartphone
11 24 (1.16%) Fat Client
11 24 (1.16%) Hedge funds
11 24 (1.16%) Performance Metrics
11 24 (1.16%) Thin Client
12 23 (1.11%) IVR
12 23 (1.11%) RSA SecurID
12 23 (1.11%) Video Conferencing
13 22 (1.06%) PMI
14 20 (0.97%) CMDB
15 19 (0.92%) User Experience
Operating Systems
1 365 (17.63%) Windows
2 175 (8.45%) Linux
3 114 (5.51%) Windows Server
4 91 (4.40%) Unix
5 75 (3.62%) Windows 7
6 71 (3.43%) Windows Server 2008
7 45 (2.17%) Windows Server 2012
8 29 (1.40%) Red Hat Enterprise Linux
9 28 (1.35%) Apple iOS
10 25 (1.21%) AIX
11 23 (1.11%) Windows 8
12 22 (1.06%) Windows Server 2003
13 18 (0.87%) Android
14 15 (0.72%) CentOS
15 13 (0.63%) Solaris
15 13 (0.63%) Windows 10
16 11 (0.53%) Mac OS X
16 11 (0.53%) Oracle Linux
17 7 (0.34%) Mac OS
17 7 (0.34%) Windows XP
Processes & Methodologies
1 1010 (48.79%) ITIL
2 457 (22.08%) Project Management
3 419 (20.24%) Service Management
4 337 (16.28%) PRINCE2
5 311 (15.02%) Agile Software Development
6 232 (11.21%) Change Management
7 221 (10.68%) Incident Management
8 196 (9.47%) Stakeholder Management
9 175 (8.45%) ITIL V3
10 167 (8.07%) ITSM
11 159 (7.68%) Problem Management
12 148 (7.15%) CRM
13 130 (6.28%) Continuous Improvement
14 127 (6.14%) Business Analysis
14 127 (6.14%) People Management
14 127 (6.14%) Waterfall
15 123 (5.94%) Presales
16 117 (5.65%) Asset Management
17 107 (5.17%) Risk Management
18 98 (4.73%) E-Commerce
Programming Languages
1 198 (9.57%) SQL
2 102 (4.93%) Java
3 53 (2.56%) C
4 44 (2.13%) PowerShell
4 44 (2.13%) VB.NET
5 35 (1.69%) C#
5 35 (1.69%) T-SQL
6 32 (1.55%) Perl
7 31 (1.50%) Ruby
8 27 (1.30%) Bash Shell
9 24 (1.16%) Python
9 24 (1.16%) Shell Script
10 21 (1.01%) VBA
11 18 (0.87%) PHP
12 17 (0.82%) VBScript
13 12 (0.58%) PL/SQL
14 11 (0.53%) JavaScript
15 7 (0.34%) ABAP
16 5 (0.24%) sed
17 3 (0.14%) Korn
Qualifications
1 316 (15.27%) Degree
2 133 (6.43%) ITIL Certification
3 98 (4.73%) Microsoft Certification
4 91 (4.40%) Cisco Certification
5 73 (3.53%) MCSE
5 73 (3.53%) Security Cleared
6 68 (3.29%) PMP
7 65 (3.14%) PMI Certification
8 48 (2.32%) CCNA
9 46 (2.22%) ISEB
10 45 (2.17%) CISSP
11 43 (2.08%) ISTQB Foundation Certification
12 42 (2.03%) ISTQB
13 40 (1.93%) PRINCE2 Certification
14 39 (1.88%) CCIE
15 30 (1.45%) MCSA
16 29 (1.40%) CISA
16 29 (1.40%) ISTQB Advanced Certification
17 27 (1.30%) CCNP
18 24 (1.16%) SC Cleared
Quality Assurance & Compliance
1 356 (17.20%) SLA
2 95 (4.59%) QA
3 74 (3.57%) ISO/IEC 27001
4 24 (1.16%) COBIT
5 18 (0.87%) PCI DSS
6 13 (0.63%) Data Quality
6 13 (0.63%) Sarbanes-Oxley
7 8 (0.39%) HMG Security Policy Framework
8 5 (0.24%) ISO 14001
8 5 (0.24%) PMBOK
9 2 (0.097%) RMADS
9 2 (0.097%) Solvency II
10 1 (0.048%) COSHH
10 1 (0.048%) Disclosure Scotland
10 1 (0.048%) GAMP
10 1 (0.048%) ISO 9001
10 1 (0.048%) ISO/IEC 20000
10 1 (0.048%) ISO27002
10 1 (0.048%) MiFID
10 1 (0.048%) WCAG
System Software
1 194 (9.37%) Active Directory
2 119 (5.75%) VMware Infrastructure
3 54 (2.61%) Hyper-V
4 39 (1.88%) XenDesktop
5 32 (1.55%) XenApp
6 31 (1.50%) vSphere
7 24 (1.16%) Terminal Services
8 19 (0.92%) XenServer
9 16 (0.77%) VMware ESXi
10 13 (0.63%) VMware ESX
11 12 (0.58%) NFS
11 12 (0.58%) Virtual Servers
12 9 (0.43%) Docker
12 9 (0.43%) Microsoft App-V
13 8 (0.39%) VMware Server
14 7 (0.34%) Oracle Clusterware
14 7 (0.34%) Oracle RAC
15 6 (0.29%) Firmware
15 6 (0.29%) Virtual Machines
15 6 (0.29%) VMware Workstation
Systems Management
1 55 (2.66%) SCCM
2 32 (1.55%) Puppet
3 20 (0.97%) SCOM
4 19 (0.92%) FortiGate
4 19 (0.92%) WSUS
5 12 (0.58%) Control-M
6 11 (0.53%) Opscode Chef
7 9 (0.43%) Forefront Identity Manager
7 9 (0.43%) Nagios
8 8 (0.39%) Ansible
8 8 (0.39%) Oracle RMAN
8 8 (0.39%) Perfmon
9 7 (0.34%) Cisco CUCM
9 7 (0.34%) Data Guard
9 7 (0.34%) HP Operations Orchestration
9 7 (0.34%) Microsoft Clustering
9 7 (0.34%) Oracle Flashback
10 6 (0.29%) MOM
11 5 (0.24%) HP NNM
11 5 (0.24%) Netcool
Vendors
1 465 (22.46%) Microsoft
2 209 (10.10%) Oracle
3 193 (9.32%) Cisco
4 167 (8.07%) VMware
5 137 (6.62%) Citrix
6 118 (5.70%) HP
7 117 (5.65%) SAP
8 94 (4.54%) CheckPoint
9 83 (4.01%) Juniper
10 67 (3.24%) Retek
11 65 (3.14%) Hyperion
11 65 (3.14%) PeopleSoft
12 64 (3.09%) ATG
13 62 (3.00%) Palo Alto
14 45 (2.17%) F5
14 45 (2.17%) Intel Security
15 42 (2.03%) Mitel
16 41 (1.98%) ServiceNow
17 39 (1.88%) IBM
18 37 (1.79%) NetApp
London
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 47 minutes ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 1 hour ago
London
Executive Resource Group
Salary: £325 - £375 per day
Posted: 23 hours ago
London
Refreshing Recruitment
Salary: £44000 - £48000 per annum + Flexible working + bens
Posted: 2 hours ago
City, London
Understanding Recruitment
Salary: £44000.00 - £48000.00 per annum + Excellent Benefits
Posted: Yesterday
London
Plan-net
Salary: Market rate
Posted: 3 days ago
East London
Senitor Associates
Salary: £35 - £50 per annum
Posted: 3 days ago
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 6 days ago
London
Spring Technology
Salary: company benefits
Posted: 3 days ago
London
C4 Commerce
Salary: From £75,000 to £85,000 per annum + bonus
Posted: 3 days ago
North London
Ticketmaster UK
Salary: Competitive
Posted: 11 days ago
London
Information Technology Services
Salary: £40k - 50k per year + benefits
Posted: 6 days ago
London
Harrington Starr
Salary: £30000 - £35000 per annum + bonus, benefits + training
Posted: 3 days ago
North London
Eutopia Solutions Ltd
Salary: £32000 - £45000 per annum + Benefits
Posted: 4 days ago
Romford, Essex
Montash
Salary: £35000 - £37000 per annum + Benefits
Posted: 6 days ago
London
Anthony James Consulting
Salary: From £16,000 to £18,000 per annum
Posted: 4 days ago
London
Net Talent
Salary: excellent package on offer
Posted: 4 days ago
City, London
Senitor Associates
Salary: £45000 - £50000 per annum
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £85,000 - £120,000
Posted: 1 hour ago
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 7 days ago
London
Circle Recruitment
Salary: £27000 - £35000 per annum + Benefits
Posted: 4 days ago
London
Lime Pictures
Salary: Competitive
Posted: 14 days ago
London
TEKsystems
Salary: £71000 - £80000 per annum + bonus and benefits
Posted: 6 days ago
London
DCL Search & Selection
Salary: £65000 - £70000 per annum + Car + Benefits
Posted: 3 days ago
City, London
Harris Global
Salary: From £60,000 to £70,000 per annum
Posted: 6 days ago
City, London
Experis Ltd
Salary: £40000.00 - £45000.00 per annum + Benefits
Posted: 4 days ago
London
Burns Sheehan
Salary: £60000.00 - £70000.00 per annum
Posted: 5 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £22k - 26k per year
Posted: 7 days ago
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 27 days ago
City, London
Engage PSG
Salary: £70000 - £110000 per annum
Posted: 4 days ago