The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 111 104 111
Rank change year-on-year
-7 +7
Permanent jobs citing Service Delivery 1157 1254 1274
As % of all permanent IT jobs located in London 2.51% 2.82% 2.56%
As % of the Processes & Methodologies category 3.00% 3.37% 3.15%
Number of salaries quoted 948 985 947
Average salary £50,000 £55,000 £52,500
Average salary % change year-on-year
-9.09% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £80,000 £76,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
38553 37227 40463
As % of all permanent IT jobs located in London 83.71% 83.61% 81.46%
Number of salaries quoted 31685 30925 34760
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,700 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -12 254 £50,000 -13.04% 24
Kingston Upon Thames +13 26 £47,500 -5.00% 2
Croydon +3 18 £65,000 +20.45% 1
Bromley -5 17 £62,500 +44.09% 2
Canary Wharf +19 8 £70,000 +12.00%
Uxbridge +1 8 £44,500 +27.14%
Harrow -10 8 £57,500 +21.05%
Dagenham - 3 £115,000 -
Westminster -3 2 £46,250 -
Hounslow -7 2 - -
Paddington - 2 - -
Feltham +6 1 £40,000 -
Wimbledon -9 1 £35,000 -26.31%
Greenwich - 1 £23,000 -
Twickenham - 1 £35,000 -
Greenford - 1 £23,000 -
Brentford - 1 £62,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1102 (45.75%) ITIL
2 770 (31.96%) Finance
3 553 (22.96%) Project Management
4 513 (21.30%) Service Management
5 443 (18.39%) Windows
6 365 (15.15%) SLA
7 351 (14.57%) Microsoft
8 336 (13.95%) Degree
9 272 (11.29%) PRINCE2
9 272 (11.29%) SQL
10 265 (11.00%) MS Excel
11 257 (10.67%) Change Management
12 256 (10.63%) Agile Software Development
13 255 (10.59%) Oracle
14 230 (9.55%) Linux
15 216 (8.97%) Active Directory
16 212 (8.80%) Analytical Skills
17 193 (8.01%) Banking
18 192 (7.97%) Incident Management
19 187 (7.76%) MS Office
20 185 (7.68%) Retail
21 184 (7.64%) Continuous Improvement
22 178 (7.39%) ITIL Certification
23 167 (6.93%) Mentoring
24 166 (6.89%) Telecoms
25 164 (6.81%) Stakeholder Management
25 164 (6.81%) SQL Server
26 154 (6.39%) VMware
27 149 (6.19%) Management Information System
28 146 (6.06%) Java

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 118 (4.90%) SharePoint
2 76 (3.15%) MS Exchange
3 66 (2.74%) Apache
4 49 (2.03%) IIS
5 48 (1.99%) Tomcat
6 27 (1.12%) Lync
7 24 (1.00%) Exchange Server 2010
7 24 (1.00%) Blackberry Enterprise Server
7 24 (1.00%) WebSphere
8 21 (0.87%) SharePoint 2010
9 18 (0.75%) OpenStack
10 16 (0.66%) CMS
11 15 (0.62%) Adobe CQ
12 14 (0.58%) BizTalk Server
13 13 (0.54%) Exchange Server 2003
14 12 (0.50%) Exchange Server 2007
14 12 (0.50%) Oracle Workflow
15 11 (0.46%) SharePoint 2013
16 10 (0.42%) Office Communications Server
17 9 (0.37%) WebSphere Process Server
Applications
1 265 (11.00%) MS Excel
2 187 (7.76%) MS Office
3 63 (2.62%) MS PowerPoint
4 40 (1.66%) MS Project
5 35 (1.45%) MS Visio
6 18 (0.75%) Spreadsheet
7 6 (0.25%) InfoPath
8 4 (0.17%) Mingle
9 2 (0.083%) Photoshop
9 2 (0.083%) Adobe Illustrator
10 1 (0.042%) InDesign
Business Applications
1 29 (1.20%) Oracle EBS
1 29 (1.20%) Dynamics GP
2 25 (1.04%) Oracle Applications
2 25 (1.04%) Oracle EBS R12
3 24 (1.00%) Oracle HRMS
4 22 (0.91%) Dynamics CRM
5 20 (0.83%) Oracle Payroll
6 13 (0.54%) Remedy ITSM
7 12 (0.50%) Summit
7 12 (0.50%) RMDS
7 12 (0.50%) 3000 Xtra
7 12 (0.50%) Eikon
8 10 (0.42%) Temenos T24
8 10 (0.42%) Bloomberg TOMS
8 10 (0.42%) Front Arena
9 6 (0.25%) Dynamics AX
9 6 (0.25%) SAP SRM
9 6 (0.25%) SAP MM
10 5 (0.21%) Agresso
11 4 (0.17%) SAP FI
Cloud Services
1 88 (3.65%) SaaS
2 38 (1.58%) Office 365
3 29 (1.20%) Amazon AWS
4 17 (0.71%) SuccessFactors
5 16 (0.66%) IaaS
5 16 (0.66%) Amazon EC2
6 15 (0.62%) Taleo
7 14 (0.58%) Microsoft Azure
7 14 (0.58%) PaaS
8 12 (0.50%) Google Apps
9 10 (0.42%) Cloud Computing
10 3 (0.12%) Amazon S3
11 2 (0.083%) IBM SmartCloud
11 2 (0.083%) GitHub
Communications & Networking
1 98 (4.07%) Firewall
2 93 (3.86%) SAN
3 84 (3.49%) TCP/IP
4 76 (3.15%) Internet
4 76 (3.15%) LAN
4 76 (3.15%) WAN
5 63 (2.62%) DNS
6 61 (2.53%) Wireless
7 44 (1.83%) MPLS
8 43 (1.78%) DHCP
9 36 (1.49%) VPN
10 29 (1.20%) FTP
11 27 (1.12%) NAS
12 26 (1.08%) Wi-Fi
13 23 (0.95%) ADSL
14 22 (0.91%) Network Security
15 21 (0.87%) Cisco ASA
15 21 (0.87%) Ethernet
15 21 (0.87%) SMTP
16 20 (0.83%) Unified Communications
Database & Business Intelligence
1 164 (6.81%) SQL Server
2 58 (2.41%) SQL Server Integration Services
3 57 (2.37%) Oracle Database
4 49 (2.03%) SQL Server 2008
5 46 (1.91%) MySQL
6 42 (1.74%) Data Warehouse
7 38 (1.58%) SQL Server Analysis Services
8 36 (1.49%) Data Mining
9 34 (1.41%) SQL Server Reporting Services
10 28 (1.16%) NoSQL
11 24 (1.00%) PostgreSQL
12 18 (0.75%) MongoDB
13 17 (0.71%) SQL Server 2005
14 16 (0.66%) Apache Cassandra
15 14 (0.58%) SQL Server 2012
16 11 (0.46%) Big Data
17 10 (0.42%) Relational Database
17 10 (0.42%) Oracle Database 11g
18 9 (0.37%) OLAP
18 9 (0.37%) Oracle Exadata
Development Applications
1 74 (3.07%) JIRA
2 54 (2.24%) Subversion
3 37 (1.54%) Git (software)
4 29 (1.20%) Jenkins
5 23 (0.95%) Team Foundation Server
6 21 (0.87%) Visual Studio
7 20 (0.83%) Maven
8 15 (0.62%) JUnit
9 12 (0.50%) Eclipse
10 9 (0.37%) Selenium
11 8 (0.33%) Cucumber
12 7 (0.29%) SQL Server Management Studio (SSMS)
13 6 (0.25%) Oracle Forms
14 5 (0.21%) Toad
14 5 (0.21%) Hudson
14 5 (0.21%) TeamCity
15 4 (0.17%) CruiseControl
15 4 (0.17%) Oracle APEX
15 4 (0.17%) JBehave
15 4 (0.17%) WebDriver
General
1 770 (31.96%) Finance
2 193 (8.01%) Banking
3 185 (7.68%) Retail
4 166 (6.89%) Telecoms
5 125 (5.19%) Legal
6 101 (4.19%) Marketing
7 88 (3.65%) Law
8 52 (2.16%) Investment Banking
9 51 (2.12%) Publishing
10 44 (1.83%) Back Office
11 40 (1.66%) Billing
12 33 (1.37%) Advertising
12 33 (1.37%) Financial Institution
12 33 (1.37%) Front Office
13 30 (1.25%) German Language
14 29 (1.20%) Games
15 26 (1.08%) French Language
16 22 (0.91%) Spanish Language
17 17 (0.71%) Retail Banking
18 15 (0.62%) Corporate Banking
Job Titles
1 623 (25.86%) Service Manager
2 395 (16.40%) Delivery Manager
3 372 (15.44%) Services Delivery Manager
4 307 (12.74%) Analyst
5 150 (6.23%) Consultant
6 135 (5.60%) Architect
7 105 (4.36%) Support Analyst
8 102 (4.23%) Project Manager
9 92 (3.82%) Senior Manager
10 91 (3.78%) Business Analyst
11 87 (3.61%) Developer
12 83 (3.45%) Applications Support
13 75 (3.11%) Team Leader
14 61 (2.53%) Solutions Architect
15 59 (2.45%) Support Engineer
16 56 (2.32%) Infrastructure Manager
17 55 (2.28%) Technical Manager
17 55 (2.28%) Systems Analyst
18 54 (2.24%) IT Services Manager
19 49 (2.03%) Service Analyst
Libraries, Frameworks & Software Standards
1 93 (3.86%) .NET
2 67 (2.78%) HTML
3 57 (2.37%) Web Services
3 57 (2.37%) XML
4 43 (1.78%) Middleware
5 31 (1.29%) CSS
6 26 (1.08%) jQuery
7 24 (1.00%) Spring
8 20 (0.83%) .NET Framework
8 20 (0.83%) HTML5
9 17 (0.71%) Oracle Fusion
10 15 (0.62%) ASP.NET
11 14 (0.58%) JSP
11 14 (0.58%) Servlets
12 12 (0.50%) LAMP
12 12 (0.50%) iBATIS
13 11 (0.46%) J2EE
14 9 (0.37%) JMX
15 8 (0.33%) Ajax
15 8 (0.33%) Hibernate
Miscellaneous
1 212 (8.80%) Analytical Skills
2 149 (6.19%) Management Information System
3 84 (3.49%) Computer Science
4 61 (2.53%) Blackberry
5 58 (2.41%) Open Source
6 44 (1.83%) Enterprise Software
7 40 (1.66%) User Experience
8 38 (1.58%) PMI
9 36 (1.49%) Video Conferencing
10 32 (1.33%) Foreign Exchange (FX)
11 31 (1.29%) Equities
12 30 (1.25%) Clustering
13 29 (1.20%) NHS
14 26 (1.08%) Statistics
15 23 (0.95%) EPoS
15 23 (0.95%) Replication
16 22 (0.91%) CMDB
17 19 (0.79%) Mathematics
18 17 (0.71%) Mainframe
19 15 (0.62%) Social Media
Operating Systems
1 443 (18.39%) Windows
2 230 (9.55%) Linux
3 131 (5.44%) Windows 7
4 111 (4.61%) UNIX
5 93 (3.86%) Windows Server 2008
6 56 (2.32%) Windows Server 2003
7 52 (2.16%) Windows Server 2012
8 45 (1.87%) CentOS
9 37 (1.54%) Windows XP
10 33 (1.37%) Solaris
11 25 (1.04%) Red Hat Enterprise Linux
12 20 (0.83%) Ubuntu
13 18 (0.75%) Windows 8
14 15 (0.62%) Mac OS X
15 10 (0.42%) Android
16 9 (0.37%) Debian
16 9 (0.37%) SVR4
17 6 (0.25%) Apple iOS
17 6 (0.25%) AIX
18 5 (0.21%) zOS
Processes & Methodologies
1 1102 (45.75%) ITIL
2 553 (22.96%) Project Management
3 513 (21.30%) Service Management
4 272 (11.29%) PRINCE2
5 257 (10.67%) Change Management
6 256 (10.63%) Agile Software Development
7 192 (7.97%) Incident Management
8 184 (7.64%) Continuous Improvement
9 167 (6.93%) Mentoring
10 164 (6.81%) Stakeholder Management
11 133 (5.52%) CRM
11 133 (5.52%) Problem Management
12 126 (5.23%) People Management
13 111 (4.61%) ITSM
14 104 (4.32%) Business Development
15 103 (4.28%) Coaching
16 102 (4.23%) Scrum
17 99 (4.11%) ITIL V3
18 98 (4.07%) Supplier Management
19 94 (3.90%) Risk Management
Programming Languages
1 272 (11.29%) SQL
2 146 (6.06%) Java
3 61 (2.53%) Bash Shell
4 60 (2.49%) Python
5 45 (1.87%) Perl
6 42 (1.74%) JavaScript
6 42 (1.74%) PowerShell
7 37 (1.54%) C#
8 34 (1.41%) PL/SQL
9 28 (1.16%) Ruby
10 26 (1.08%) PHP
11 25 (1.04%) C
12 24 (1.00%) T-SQL
13 18 (0.75%) VB
14 16 (0.66%) VBA
15 14 (0.58%) VBScript
16 8 (0.33%) VB6
17 7 (0.29%) R
17 7 (0.29%) MATLAB
18 5 (0.21%) Shell Script
Qualifications
1 336 (13.95%) Degree
2 178 (7.39%) ITIL Certification
3 101 (4.19%) Microsoft Certification
4 90 (3.74%) Security Cleared
5 66 (2.74%) Cisco Certification
6 64 (2.66%) PMI Certification
7 58 (2.41%) MCSE
8 56 (2.32%) CCNA
9 43 (1.78%) ISEB
10 37 (1.54%) MCITP
11 34 (1.41%) SC Cleared
12 30 (1.25%) MCP
13 27 (1.12%) PMP
13 27 (1.12%) MCTS
14 25 (1.04%) ITIL Foundation Certificate
15 23 (0.95%) PRINCE2 Certification
15 23 (0.95%) CISSP
16 15 (0.62%) CISM
17 14 (0.58%) A+ Certification
18 12 (0.50%) CCNP
Quality Assurance & Compliance
1 365 (15.15%) SLA
2 100 (4.15%) ISO/IEC 27001
3 78 (3.24%) QA
4 70 (2.91%) ISO 9001
5 36 (1.49%) PCI DSS
6 32 (1.33%) COBIT
7 17 (0.71%) ISO 14001
8 8 (0.33%) Sarbanes-Oxley
9 4 (0.17%) ISO 9000
9 4 (0.17%) ISO/IEC 20000
10 3 (0.12%) EMIR
10 3 (0.12%) Dodd-Frank
11 2 (0.083%) Basel III
12 1 (0.042%) Data Quality
12 1 (0.042%) GPG13
12 1 (0.042%) GAMP
12 1 (0.042%) GxP
12 1 (0.042%) MiFID
System Software
1 216 (8.97%) Active Directory
2 94 (3.90%) VMware Infrastructure
3 26 (1.08%) Hyper-V
4 25 (1.04%) vCloud
5 24 (1.00%) XenApp
6 22 (0.91%) XenDesktop
7 13 (0.54%) vSphere
8 10 (0.42%) Microsoft App-V
9 9 (0.37%) VMware ESXi
10 7 (0.29%) KVM
11 4 (0.17%) NFS
11 4 (0.17%) Microsoft Virtual Server
11 4 (0.17%) Oracle RAC
12 3 (0.12%) Citrix Presentation Server
12 3 (0.12%) Terminal Server
12 3 (0.12%) Terminal Services
13 2 (0.083%) VMware ESX
14 1 (0.042%) Oracle RMAN
14 1 (0.042%) Xen
14 1 (0.042%) Tivoli Workload Scheduler
Systems Management
1 77 (3.20%) Nagios
2 57 (2.37%) SCOM
3 39 (1.62%) SCCM
4 37 (1.54%) Puppet
5 34 (1.41%) Opscode Chef
6 30 (1.25%) OpenView
7 27 (1.12%) ZABBIX
7 27 (1.12%) Zenoss
8 24 (1.00%) Tivoli
9 10 (0.42%) Tivoli Monitoring
10 8 (0.33%) Cobbler
11 7 (0.29%) Kibana
11 7 (0.29%) Graylog2
11 7 (0.29%) NetBackup
12 6 (0.25%) Opsview
12 6 (0.25%) FortiGate
13 5 (0.21%) SCOrch
13 5 (0.21%) Backup Exec
14 4 (0.17%) WMI
14 4 (0.17%) WSUS
Vendors
1 351 (14.57%) Microsoft
2 255 (10.59%) Oracle
3 154 (6.39%) VMware
4 127 (5.27%) Citrix
5 126 (5.23%) Cisco
6 85 (3.53%) SAP
7 79 (3.28%) HP
8 69 (2.86%) Remedy
9 39 (1.62%) Juniper
10 35 (1.45%) Salesforce.com
11 33 (1.37%) Cognos
12 32 (1.33%) ServiceNow
13 30 (1.25%) EMC
14 28 (1.16%) Red Hat
14 28 (1.16%) Apple
14 28 (1.16%) CODA
14 28 (1.16%) BT
15 27 (1.12%) Perforce
15 27 (1.12%) SunGard
16 26 (1.08%) IBM
City, London
Maclean Moore Consulting
Salary: From £100,000 to £140,000 per annum Bonus, Pension, Healthcare, Holida
Posted: 3 hours ago
London
ANSON MCCADE
Salary: From £85,000 to £120,000 per annum + car allowance + bonus + flexible
Posted: 4 hours ago
London
ComputaCenter
Salary: Competitive
Posted: 4 hours ago
London
Spencer Knight Recruitment
Salary: Up to £40,000 per annum + excellent benefits
Posted: 4 hours ago
City, London
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 5 hours ago
London
FT Select
Salary: From £40,000 to £45,000 per annum OTE £53k + company benefits
Posted: 6 hours ago
London
NST Ltd
Salary: From £45,000 to £55,000 per annum + Car Allowance + Benefits + Bonus
Posted: 7 hours ago
London
NST Ltd
Salary: Up to £35,000 per annum + benefits
Posted: 7 hours ago
City, London
Recommend Recruitment
Salary: From £60,000 to £70,000 per annum bonus, healthcare, pension, life ass
Posted: 9 hours ago
London
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + training & benefits
Posted: 10 hours ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £55000 per annum
Posted: 11 hours ago
Bromley, Kent
Experis Ltd
Salary: £60000.00 - £66000.00 per annum + Excellent Benefits
Posted: Yesterday
West London
Rackspace
Salary: Unspecified
Posted: Yesterday
London
Vodafone
Posted: Yesterday
South East London
FT Select
Salary: From £35,000 to £45,000 per annum plus on-call, overtime and benefits
Posted: Yesterday
London
ANSON MCCADE
Salary: From £60,000 to £80,000 per annum excellent package
Posted: Yesterday
London
ANSON MCCADE
Salary: From £45,000 to £60,000 per annum plus competitive package
Posted: Yesterday
West London
Rackspace
Salary: Unspecified Competitive + Bonus
Posted: Yesterday
West London
Rackspace
Salary: Unspecified Competitive + Bonus
Posted: Yesterday
London
ANSON MCCADE
Salary: From £100,000 to £110,000 per annum + car, bonus, package
Posted: Yesterday