The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 77 102 123
Rank change year-on-year
+25 +21
Permanent jobs citing Service Delivery 1423 1441 1095
As % of all permanent IT jobs located in London 3.20% 2.92% 2.37%
As % of the Processes & Methodologies category 3.78% 3.49% 2.86%
Number of salaries quoted 1095 1111 844
Average salary £52,500 £52,500 £55,000
Average salary % change year-on-year
- -4.54%
90% offered a salary of more than £31,500 £32,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37666 41273 38330
As % of all permanent IT jobs located in London 84.60% 83.59% 82.91%
Number of salaries quoted 31435 33779 31988
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £37,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 17 April 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 416 £48,500 -11.81% 28
Beckenham +1 12 £36,500 +40.38% 1
Wimbledon - 11 £52,500 -
Harrow +13 9 £26,000 -28.27%
Croydon +11 9 £47,500 -5.00%
Bromley +12 6 £85,000 +88.88%
Chiswick +8 6 £57,500 +53.33%
Paddington +1 6 - -
Uxbridge -13 6 £27,000 -38.28%
Kingston Upon Thames -19 6 £40,000 -20.00%
Chessington -7 4 £22,000 -
Romford -3 3 £52,500 -
Docklands, London -12 3 £90,000 +2.85%
Hounslow +11 2 £55,000 +12.82% 2
Twickenham -4 2 £52,500 +69.35% 1
Teddington +4 1 £80,000 -
Wembley - 1 £22,500 -
Worcester Park - 1 £34,500 -
Pinner - 1 £47,000 -
Feltham - 1 £51,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 17 April 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1212 (45.84%) ITIL
2 931 (35.21%) Finance
3 732 (27.69%) Windows
4 608 (23.00%) Microsoft
5 553 (20.92%) Service Management
6 471 (17.81%) SLA
7 457 (17.28%) Project Management
8 415 (15.70%) MS Excel
9 376 (14.22%) Degree
10 365 (13.80%) Active Directory
11 320 (12.10%) SQL
12 319 (12.07%) VMware
13 290 (10.97%) Cisco
14 285 (10.78%) Citrix
15 251 (9.49%) Banking
16 234 (8.85%) VMware Infrastructure
17 233 (8.81%) Windows 7
18 224 (8.47%) Analytical Skills
19 223 (8.43%) PRINCE2
20 212 (8.02%) Change Management
21 208 (7.87%) Oracle
22 205 (7.75%) ITIL Certification
23 198 (7.49%) MS Office
24 192 (7.26%) Firewall
24 192 (7.26%) Stakeholder Management
25 191 (7.22%) Problem Management
26 189 (7.15%) SQL Server
27 187 (7.07%) Windows Server 2012
28 181 (6.85%) Continuous Improvement
29 169 (6.39%) People Management

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 17 April 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 157 (5.94%) MS Exchange
2 122 (4.61%) SharePoint
3 90 (3.40%) IIS
4 62 (2.34%) Lync
5 59 (2.23%) Exchange Server 2010
6 51 (1.93%) Blackberry Enterprise Server
7 40 (1.51%) Exchange Server 2003
8 39 (1.48%) Exchange Server 2013
9 26 (0.98%) Exchange Server 2007
10 24 (0.91%) Apache
11 18 (0.68%) Office Communications Server
12 16 (0.61%) Tomcat
13 11 (0.42%) WebSphere
14 10 (0.38%) Drupal
14 10 (0.38%) Elasticsearch
15 9 (0.34%) nginx
15 9 (0.34%) BizTalk Server
16 8 (0.30%) JBoss
16 8 (0.30%) IBM Notes
16 8 (0.30%) CMS
Applications
1 415 (15.70%) MS Excel
2 198 (7.49%) MS Office
3 77 (2.91%) MS PowerPoint
4 60 (2.27%) MS Project
5 39 (1.48%) MS Visio
6 23 (0.87%) Spreadsheet
7 9 (0.34%) Photoshop
8 4 (0.15%) Open Workbench
9 3 (0.11%) Mingle
9 3 (0.11%) Adobe Creative Suite
10 1 (0.038%) GNU Octave
10 1 (0.038%) SPSS
10 1 (0.038%) Adobe Illustrator
10 1 (0.038%) InDesign
Business Applications
1 27 (1.02%) Oracle ERP
2 24 (0.91%) Oracle EBS
3 21 (0.79%) Oracle EBS R12
4 20 (0.76%) Remedy ITSM
5 19 (0.72%) Dynamics CRM
6 17 (0.64%) Oracle Payroll
7 16 (0.61%) Oracle General Ledger
7 16 (0.61%) Oracle Payables
7 16 (0.61%) Oracle Receivables
8 14 (0.53%) Oracle Financials
9 13 (0.49%) SAP SM
9 13 (0.49%) Oracle Cash Management
9 13 (0.49%) SAP EWM
10 12 (0.45%) Oracle Applications
11 11 (0.42%) Dynamics GP
12 9 (0.34%) Oracle HRMS
12 9 (0.34%) SAP ERP
13 8 (0.30%) ResourceLink
14 6 (0.23%) SAP FI/CO
14 6 (0.23%) SAP CO
Cloud Services
1 46 (1.74%) SaaS
2 30 (1.13%) Microsoft Azure
3 29 (1.10%) Amazon AWS
4 26 (0.98%) Office 365
5 23 (0.87%) IaaS
6 11 (0.42%) Mimecast
7 5 (0.19%) Cloud Computing
8 4 (0.15%) PaaS
9 3 (0.11%) GitHub
9 3 (0.11%) Taleo
9 3 (0.11%) SuccessFactors
10 2 (0.076%) Google Apps
10 2 (0.076%) Force.com
11 1 (0.038%) Amazon EC2
11 1 (0.038%) Amazon ElastiCache
11 1 (0.038%) Yammer
11 1 (0.038%) AWS CloudFormation
11 1 (0.038%) Virtual Private Cloud
Communications & Networking
1 192 (7.26%) Firewall
2 139 (5.26%) DNS
3 133 (5.03%) SAN
4 127 (4.80%) Internet
5 122 (4.61%) LAN
6 119 (4.50%) DHCP
7 118 (4.46%) WAN
8 112 (4.24%) Wireless
9 111 (4.20%) VPN
10 99 (3.74%) MPLS
11 81 (3.06%) VoIP
12 80 (3.03%) Cisco ASA
13 59 (2.23%) BGP
14 53 (2.00%) OSPF
15 48 (1.82%) TCP/IP
16 46 (1.74%) Cisco Nexus
17 40 (1.51%) Ethernet
17 40 (1.51%) iSCSI
18 36 (1.36%) Fibre Channel
19 31 (1.17%) FTP
Database & Business Intelligence
1 189 (7.15%) SQL Server
2 69 (2.61%) MySQL
3 61 (2.31%) Relational Database
4 25 (0.95%) Oracle Database
4 25 (0.95%) SQL Server 2012
4 25 (0.95%) Data Warehouse
4 25 (0.95%) Data Mining
4 25 (0.95%) SQL Server 2008
5 24 (0.91%) SQL Server Reporting Services
5 24 (0.91%) SQL Server Integration Services
6 22 (0.83%) SQL Server Analysis Services
7 20 (0.76%) Big Data
8 18 (0.68%) Crystal Reports
9 16 (0.61%) Hadoop
10 14 (0.53%) Oracle Reports
10 14 (0.53%) OLAP
10 14 (0.53%) NoSQL
11 13 (0.49%) DB2
11 13 (0.49%) PostgreSQL
12 12 (0.45%) RDBMS
Development Applications
1 24 (0.91%) Visual Studio
1 24 (0.91%) JIRA
2 17 (0.64%) Team Foundation Server
3 12 (0.45%) Subversion
4 9 (0.34%) MSI
5 8 (0.30%) Oracle Forms
6 7 (0.26%) InstallShield
7 6 (0.23%) Maven
7 6 (0.23%) SQL Server Management Studio (SSMS)
8 4 (0.15%) CruiseControl
8 4 (0.15%) AdminStudio
8 4 (0.15%) ClearCase
8 4 (0.15%) ClearQuest
8 4 (0.15%) FitNesse
8 4 (0.15%) TeamCity
8 4 (0.15%) Git (software)
9 3 (0.11%) Atlassian Bamboo
9 3 (0.11%) JBehave
9 3 (0.11%) SpecFlow
9 3 (0.11%) Jenkins
General
1 931 (35.21%) Finance
2 251 (9.49%) Banking
3 167 (6.32%) Retail
4 140 (5.30%) Telecoms
5 116 (4.39%) Legal
6 111 (4.20%) Law
7 93 (3.52%) Financial Institution
8 90 (3.40%) Marketing
9 81 (3.06%) Investment Banking
10 77 (2.91%) Front Office
11 67 (2.53%) Back Office
12 39 (1.48%) Advertising
13 37 (1.40%) Billing
14 31 (1.17%) Publishing
15 19 (0.72%) French Language
16 17 (0.64%) German Language
16 17 (0.64%) Manufacturing
17 16 (0.61%) Spanish Language
18 13 (0.49%) General Ledger
19 10 (0.38%) Games
Job Titles
1 569 (21.52%) Service Manager
2 387 (14.64%) Delivery Manager
3 368 (13.92%) Services Delivery Manager
4 334 (12.63%) Analyst
5 194 (7.34%) Consultant
6 173 (6.54%) Support Engineer
7 140 (5.30%) Support Analyst
8 121 (4.58%) Architect
9 115 (4.35%) Project Manager
10 100 (3.78%) Senior Manager
11 78 (2.95%) Developer
12 73 (2.76%) Desktop Support
13 71 (2.69%) Team Leader
14 66 (2.50%) IT Support
15 65 (2.46%) IT Services Manager
16 64 (2.42%) Service Analyst
17 62 (2.34%) Business Analyst
18 60 (2.27%) Applications Support
19 58 (2.19%) Service Desk Manager
20 57 (2.16%) Desktop Analyst
Libraries, Frameworks & Software Standards
1 75 (2.84%) .NET
2 57 (2.16%) XML
3 49 (1.85%) Web Services
4 47 (1.78%) Middleware
5 36 (1.36%) HTML
6 24 (0.91%) jQuery
7 23 (0.87%) Oracle Fusion
7 23 (0.87%) J2EE
7 23 (0.87%) Spring
8 19 (0.72%) Spring MVC
9 18 (0.68%) ASP.NET
10 17 (0.64%) Ajax
10 17 (0.64%) REST
11 15 (0.57%) LAMP
11 15 (0.57%) CSS
12 14 (0.53%) SOAP
13 13 (0.49%) Hibernate
13 13 (0.49%) .NET Framework
14 11 (0.42%) JSON
14 11 (0.42%) Flash
Miscellaneous
1 224 (8.47%) Analytical Skills
2 154 (5.82%) Management Information System
3 109 (4.12%) Blackberry
4 84 (3.18%) Computer Science
5 65 (2.46%) Enterprise Software
6 48 (1.82%) User Experience
6 48 (1.82%) Foreign Exchange (FX)
7 45 (1.70%) Hedge funds
8 34 (1.29%) Clustering
9 32 (1.21%) PMI
9 32 (1.21%) Open Source
10 30 (1.13%) Statistics
10 30 (1.13%) Performance Metrics
11 27 (1.02%) Video Conferencing
12 21 (0.79%) Mainframe
13 18 (0.68%) Mathematics
13 18 (0.68%) CMDB
14 16 (0.61%) Life Science
14 16 (0.61%) FMCG
14 16 (0.61%) Fixed Income
Operating Systems
1 732 (27.69%) Windows
2 233 (8.81%) Windows 7
3 187 (7.07%) Windows Server 2012
4 167 (6.32%) Windows Server 2008
5 146 (5.52%) Linux
6 106 (4.01%) Windows Server 2003
7 92 (3.48%) UNIX
8 73 (2.76%) Windows XP
9 69 (2.61%) Windows 8
10 37 (1.40%) Windows Vista
11 34 (1.29%) Mac OS X
12 20 (0.76%) Solaris
13 18 (0.68%) Red Hat Enterprise Linux
14 12 (0.45%) Android
14 12 (0.45%) Ubuntu
15 11 (0.42%) Mac OS
16 8 (0.30%) AIX
16 8 (0.30%) Apple iOS
17 5 (0.19%) zOS
18 4 (0.15%) Windows 2000 Server
Processes & Methodologies
1 1212 (45.84%) ITIL
2 553 (20.92%) Service Management
3 457 (17.28%) Project Management
4 223 (8.43%) PRINCE2
5 212 (8.02%) Change Management
6 192 (7.26%) Stakeholder Management
7 191 (7.22%) Problem Management
8 181 (6.85%) Continuous Improvement
9 169 (6.39%) People Management
10 151 (5.71%) Incident Management
11 150 (5.67%) Agile Software Development
12 148 (5.60%) Business Development
13 141 (5.33%) Mentoring
14 135 (5.11%) ITSM
15 134 (5.07%) Line Management
16 119 (4.50%) Disaster Recovery
17 117 (4.43%) Risk Management
18 115 (4.35%) Business Continuity
19 107 (4.05%) Coaching
20 103 (3.90%) Root Cause Analysis
Programming Languages
1 320 (12.10%) SQL
2 135 (5.11%) Java
3 78 (2.95%) PowerShell
4 61 (2.31%) Perl
5 56 (2.12%) JavaScript
6 49 (1.85%) C
7 34 (1.29%) C#
8 31 (1.17%) Python
9 26 (0.98%) PL/SQL
10 25 (0.95%) PHP
11 24 (0.91%) Bash Shell
12 22 (0.83%) Shell Script
13 21 (0.79%) VBA
14 18 (0.68%) T-SQL
15 17 (0.64%) R
16 15 (0.57%) VBScript
17 14 (0.53%) VB
18 13 (0.49%) ABAP
19 10 (0.38%) Scala
20 4 (0.15%) MATLAB
Qualifications
1 376 (14.22%) Degree
2 205 (7.75%) ITIL Certification
3 156 (5.90%) Microsoft Certification
4 141 (5.33%) Cisco Certification
5 120 (4.54%) MCSE
6 119 (4.50%) Security Cleared
7 88 (3.33%) CCNA
8 68 (2.57%) MCP
9 58 (2.19%) CCNP
10 57 (2.16%) PMI Certification
11 55 (2.08%) SC Cleared
12 46 (1.74%) MCSA
13 42 (1.59%) CCA
13 42 (1.59%) Citrix Certification
14 38 (1.44%) ACCA
14 38 (1.44%) CIMA
15 33 (1.25%) MCITP
16 32 (1.21%) ITIL Foundation Certificate
17 29 (1.10%) VMware Certified Professional (VCP)
18 28 (1.06%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 471 (17.81%) SLA
2 73 (2.76%) COBIT
2 73 (2.76%) QA
3 29 (1.10%) PCI DSS
4 25 (0.95%) ISO/IEC 27001
5 19 (0.72%) ISO 9001
6 13 (0.49%) Sarbanes-Oxley
7 10 (0.38%) ISO 9000
8 8 (0.30%) PMBOK
9 6 (0.23%) EMIR
10 5 (0.19%) MiFID
11 4 (0.15%) Basel II
11 4 (0.15%) JSP 440
11 4 (0.15%) HIPAA
11 4 (0.15%) Solvency II
12 2 (0.076%) Val IT
12 2 (0.076%) Basel III
13 1 (0.038%) P3O
13 1 (0.038%) HL7
13 1 (0.038%) BS15000
System Software
1 365 (13.80%) Active Directory
2 234 (8.85%) VMware Infrastructure
3 90 (3.40%) XenApp
4 85 (3.21%) Hyper-V
5 43 (1.63%) vSphere
6 35 (1.32%) XenDesktop
6 35 (1.32%) Terminal Services
7 31 (1.17%) Citrix Presentation Server
8 21 (0.79%) VMware ESX
8 21 (0.79%) Terminal Server
9 19 (0.72%) Microsoft App-V
10 13 (0.49%) NFS
11 9 (0.34%) VMware Workstation
11 9 (0.34%) Varnish
12 5 (0.19%) Oracle RAC
12 5 (0.19%) IMail Server
13 4 (0.15%) Xen
13 4 (0.15%) Samba
13 4 (0.15%) XenServer
14 3 (0.11%) VMware ESXi
Systems Management
1 71 (2.69%) SCCM
2 31 (1.17%) SCOM
3 29 (1.10%) FortiGate
4 22 (0.83%) Nagios
5 18 (0.68%) OpenView
6 17 (0.64%) Tivoli
7 16 (0.61%) Puppet
8 13 (0.49%) SCOrch
9 12 (0.45%) Cacti
10 9 (0.34%) ZABBIX
10 9 (0.34%) Sysprep
11 8 (0.30%) Cisco CUCM
11 8 (0.30%) Norton AntiVirus
12 6 (0.23%) WMI
12 6 (0.23%) BladeLogic
12 6 (0.23%) BMC Marimba
13 5 (0.19%) Tivoli Storage Manager
13 5 (0.19%) Systems Management Server (SMS)
13 5 (0.19%) HP Operations Orchestration
13 5 (0.19%) Casper Suite
Vendors
1 608 (23.00%) Microsoft
2 319 (12.07%) VMware
3 290 (10.97%) Cisco
4 285 (10.78%) Citrix
5 208 (7.87%) Oracle
6 138 (5.22%) Juniper
7 122 (4.61%) HP
8 101 (3.82%) ServiceNow
9 98 (3.71%) SAP
10 92 (3.48%) Apple
11 85 (3.21%) Symantec
12 66 (2.50%) IBM
13 64 (2.42%) F5
14 55 (2.08%) Remedy
15 52 (1.97%) CheckPoint
15 52 (1.97%) Dell
16 48 (1.82%) EMC
17 45 (1.70%) Avaya
18 40 (1.51%) NetApp
19 37 (1.40%) SunGard
London
Perfect People Recruitment Solutions Ltd
Salary: From £60,000 to £70,000 per annum £60,000 to £70,000 plus bonus and be
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 2 days ago
South West London
Domestic & General
Salary: Circa £50,000 per annum depending on experience
Posted: 2 days ago
London
Pioneer Search
Salary: £0.00 per annum + Competitive Salary
Posted: 2 days ago
London
Pioneer Search
Salary: £60000.00 - £80000.00 per annum
Posted: 2 days ago
East London
KPMG
Salary: Competitive salary
Posted: 2 days ago
South West London
Imperial College London
Salary: Negotiable depending upon experience
Posted: 2 days ago
London
Information Technology Services
Salary: £40k - 490k per year + Benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £22500 - £26000 per annum
Posted: 2 days ago
London
IT Talent Solutions
Salary: From £40,000 to £50,000 per annum
Posted: 2 days ago
City, London
Asset Resourcing Ltd
Salary: £70000 - £75000 per annum + 15% bonus + benefits
Posted: 2 days ago
London
Coal IT Services
Salary: From £50,000 to £65,000 per annum + car + benefits + expenses
Posted: 3 days ago
London
ANSON MCCADE
Salary: £60k to £90k plus competitive package
Posted: 3 days ago
London
ANSON MCCADE
Salary: £50 000 - £85 000 (+ superb package!!!)
Posted: 3 days ago
City, London
Experis Ltd
Salary: £45000.00 - £46000.00 per annum
Posted: 3 days ago
London
Monarch Recruitment
Salary: £65000 - £75000 per annum, Benefits Excellent benefits
Posted: 3 days ago
City, London
Eligo Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
London
Thebes IT
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 3 days ago
City, London
Networking People
Salary: Benefits
Posted: 4 days ago