The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 107 120 103
Rank change year-on-year
+13 -17
Permanent jobs citing Service Delivery 1170 1189 1269
As % of all permanent IT jobs located in London 2.65% 2.44% 2.85%
As % of the Processes & Methodologies category 3.10% 2.87% 3.39%
Number of salaries quoted 915 902 1028
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £31,000 £32,500 £32,500
10% offered a salary of more than £82,500 £84,300 £80,000
UK excluding London average salary £45,000 £45,000 £43,250
% change year-on-year
- +4.04%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37708 41365 37406
As % of all permanent IT jobs located in London 85.45% 84.78% 83.89%
Number of salaries quoted 31658 34388 31121
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 7 July 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -6 259 £52,054 -5.35% 37
Hounslow +23 11 £54,750 -12.40% 3
Canary Wharf +3 8 £70,000 -
Croydon +1 6 £26,000 -42.22% 1
Harrow +2 5 - -
Docklands, London +11 4 £73,750 -
Kingston Upon Thames +2 4 £50,000 +21.21% 1
Wimbledon -3 4 £35,000 - 1
Uxbridge -15 3 £45,000 -10.00% 3
Greenwich - 3 £50,000 - 1
Southwark - 3 £28,000 -
Chessington +8 2 £41,500 - 1
Hackney +5 2 £33,027 +29.51%
Feltham - 2 £63,750 -
Wembley - 2 £45,500 -
Chiswick +2 1 £60,000 -
Greenford -5 1 £34,000 +47.82%
Orpington - 1 £47,500 - 1
Romford - 1 - -
Paddington - 1 - -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 7 July 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1237 (46.11%) ITIL
2 898 (33.47%) Finance
3 711 (26.50%) Windows
4 596 (22.21%) Service Management
5 575 (21.43%) Microsoft
6 469 (17.48%) SLA
7 448 (16.70%) Project Management
8 380 (14.16%) Degree
9 369 (13.75%) MS Excel
10 333 (12.41%) VMware
11 329 (12.26%) SQL
12 314 (11.70%) Cisco
13 304 (11.33%) Active Directory
14 276 (10.29%) Banking
15 268 (9.99%) Citrix
16 253 (9.43%) Change Management
17 245 (9.13%) VMware Infrastructure
18 236 (8.80%) ITIL Certification
19 234 (8.72%) PRINCE2
20 227 (8.46%) Problem Management
21 218 (8.13%) Oracle
22 212 (7.90%) Agile Software Development
23 208 (7.75%) Analytical Skills
24 200 (7.45%) Data Centre
24 200 (7.45%) Firewall
25 198 (7.38%) Windows Server 2008
26 197 (7.34%) Stakeholder Management
27 195 (7.27%) Windows Server 2012
28 191 (7.12%) Linux
29 188 (7.01%) Windows 7

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 7 July 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 129 (4.81%) MS Exchange
2 103 (3.84%) IIS
3 91 (3.39%) SharePoint
4 48 (1.79%) Exchange Server 2010
5 45 (1.68%) Lync
6 39 (1.45%) Tomcat
7 37 (1.38%) Apache
7 37 (1.38%) Blackberry Enterprise Server
8 29 (1.08%) Exchange Server 2013
9 25 (0.93%) WebSphere
10 24 (0.89%) Exchange Server 2003
11 17 (0.63%) Exchange Server 2007
12 16 (0.60%) OpenStack
13 14 (0.52%) Adobe Experience Manager
14 11 (0.41%) Node.js
14 11 (0.41%) BizTalk Server
15 10 (0.37%) JBoss
15 10 (0.37%) Drupal
16 9 (0.34%) CMS
16 9 (0.34%) nginx
Applications
1 369 (13.75%) MS Excel
2 162 (6.04%) MS Office
3 55 (2.05%) MS PowerPoint
4 54 (2.01%) MS Project
5 25 (0.93%) Spreadsheet
6 22 (0.82%) MS Visio
7 15 (0.56%) Photoshop
8 3 (0.11%) Adobe Creative Suite
9 2 (0.075%) Mingle
9 2 (0.075%) Adobe Captivate
10 1 (0.037%) SPSS
10 1 (0.037%) Adobe Illustrator
10 1 (0.037%) InDesign
10 1 (0.037%) Adobe Premiere
10 1 (0.037%) GNU Octave
Business Applications
1 25 (0.93%) SAP SM
2 21 (0.78%) Oracle ERP
3 18 (0.67%) Dynamics CRM
4 16 (0.60%) Remedy ITSM
4 16 (0.60%) Oracle EBS R12
4 16 (0.60%) Oracle EBS
5 13 (0.48%) Oracle Applications
5 13 (0.48%) Oracle Payroll
6 11 (0.41%) Oracle Financials
6 11 (0.41%) Oracle General Ledger
6 11 (0.41%) Oracle Payables
6 11 (0.41%) Oracle Receivables
7 10 (0.37%) Oracle HRMS
7 10 (0.37%) RMDS
8 9 (0.34%) Oracle Cash Management
9 8 (0.30%) SAP ERP
10 7 (0.26%) Oracle Assets
10 7 (0.26%) SAP BPC
10 7 (0.26%) Cognos TM1
10 7 (0.26%) SAP CO
Cloud Services
1 57 (2.12%) SaaS
2 42 (1.57%) Office 365
3 37 (1.38%) Microsoft Azure
4 35 (1.30%) Amazon AWS
5 23 (0.86%) IaaS
6 15 (0.56%) Cloud Computing
7 11 (0.41%) Mimecast
8 7 (0.26%) Amazon EC2
9 6 (0.22%) PaaS
9 6 (0.22%) Route 53
9 6 (0.22%) Amazon ELB
10 3 (0.11%) Google Apps
11 2 (0.075%) Taleo
11 2 (0.075%) Force.com
12 1 (0.037%) Amazon ElastiCache
12 1 (0.037%) Yammer
12 1 (0.037%) AWS CloudFormation
12 1 (0.037%) Virtual Private Cloud
Communications & Networking
1 200 (7.45%) Firewall
2 142 (5.29%) DNS
3 122 (4.55%) WAN
4 118 (4.40%) DHCP
4 118 (4.40%) LAN
4 118 (4.40%) Internet
5 108 (4.03%) SAN
6 102 (3.80%) Wireless
7 97 (3.62%) VPN
8 85 (3.17%) MPLS
9 72 (2.68%) VoIP
10 70 (2.61%) Cisco ASA
11 67 (2.50%) TCP/IP
12 65 (2.42%) BGP
13 61 (2.27%) OSPF
14 45 (1.68%) Network Security
15 35 (1.30%) Cisco Nexus
16 30 (1.12%) Intranet
17 26 (0.97%) HTTP
17 26 (0.97%) iSCSI
Database & Business Intelligence
1 175 (6.52%) SQL Server
2 96 (3.58%) Relational Database
3 75 (2.80%) MySQL
4 42 (1.57%) Oracle Database
5 29 (1.08%) SQL Server 2012
5 29 (1.08%) Oracle Database 11g
6 23 (0.86%) DB2
7 22 (0.82%) SQL Server Reporting Services
8 21 (0.78%) Data Warehouse
9 20 (0.75%) Data Mining
10 19 (0.71%) Crystal Reports
10 19 (0.71%) RDBMS
11 18 (0.67%) Big Data
12 17 (0.63%) PostgreSQL
13 16 (0.60%) SQL Server 2008
13 16 (0.60%) Oracle Reports
14 15 (0.56%) OLAP
15 14 (0.52%) Oracle OLAP
16 13 (0.48%) Microsoft Power View
17 12 (0.45%) NoSQL
Development Applications
1 26 (0.97%) Visual Studio
2 16 (0.60%) Maven
2 16 (0.60%) Git (software)
3 11 (0.41%) JIRA
4 10 (0.37%) Team Foundation Server
5 8 (0.30%) Jenkins
6 7 (0.26%) Oracle Forms
6 7 (0.26%) MSI
7 6 (0.22%) Liquibase
7 6 (0.22%) Flyway
8 5 (0.19%) InstallShield
8 5 (0.19%) Eclipse
8 5 (0.19%) FitNesse
8 5 (0.19%) CruiseControl
9 4 (0.15%) Subversion
9 4 (0.15%) Dreamweaver
9 4 (0.15%) Selenium
9 4 (0.15%) AdminStudio
10 3 (0.11%) NUnit
10 3 (0.11%) SQL Server Management Studio (SSMS)
General
1 898 (33.47%) Finance
2 276 (10.29%) Banking
3 162 (6.04%) Retail
4 139 (5.18%) Telecoms
5 123 (4.58%) Law
6 108 (4.03%) Legal
7 96 (3.58%) Front Office
8 91 (3.39%) Financial Institution
9 88 (3.28%) Investment Banking
10 83 (3.09%) Marketing
11 67 (2.50%) Back Office
12 38 (1.42%) Advertising
13 31 (1.16%) Manufacturing
14 29 (1.08%) Publishing
15 28 (1.04%) Billing
16 16 (0.60%) French Language
17 14 (0.52%) German Language
17 14 (0.52%) Games
18 13 (0.48%) Spanish Language
19 10 (0.37%) Retail Banking
Job Titles
1 558 (20.80%) Service Manager
2 383 (14.28%) Delivery Manager
3 366 (13.64%) Services Delivery Manager
4 327 (12.19%) Analyst
5 185 (6.90%) Consultant
6 155 (5.78%) Support Engineer
7 120 (4.47%) Support Analyst
8 117 (4.36%) Project Manager
9 114 (4.25%) Architect
10 94 (3.50%) Applications Support
11 88 (3.28%) Developer
12 70 (2.61%) Desktop Support
13 69 (2.57%) Senior Manager
14 64 (2.39%) Technical Manager
15 61 (2.27%) Team Leader
16 57 (2.12%) Business Analyst
17 56 (2.09%) Support Manager
17 56 (2.09%) Desktop Analyst
18 54 (2.01%) Service Desk Manager
18 54 (2.01%) IT Support
Libraries, Frameworks & Software Standards
1 93 (3.47%) .NET
2 68 (2.53%) Middleware
3 61 (2.27%) Web Services
4 48 (1.79%) XML
5 47 (1.75%) jQuery
6 43 (1.60%) HTML
7 34 (1.27%) J2EE
8 33 (1.23%) CSS
9 26 (0.97%) REST
10 24 (0.89%) Spring
11 21 (0.78%) Spring MVC
12 20 (0.75%) AngularJS
13 19 (0.71%) FIX Protocol
13 19 (0.71%) Oracle Fusion
13 19 (0.71%) Ajax
13 19 (0.71%) ASP.NET
14 15 (0.56%) Application Packaging
14 15 (0.56%) LAMP
15 14 (0.52%) JSON
16 13 (0.48%) .NET Framework
Miscellaneous
1 208 (7.75%) Analytical Skills
2 200 (7.45%) Data Centre
3 181 (6.75%) Management Information System
4 88 (3.28%) Blackberry
5 85 (3.17%) Computer Science
6 56 (2.09%) Foreign Exchange (FX)
7 53 (1.98%) Hedge funds
8 51 (1.90%) Enterprise Software
9 41 (1.53%) Statistics
10 37 (1.38%) User Experience
10 37 (1.38%) Performance Metrics
11 36 (1.34%) Mathematics
12 33 (1.23%) Clustering
13 30 (1.12%) Fixed Income
13 30 (1.12%) Video Conferencing
14 29 (1.08%) PMI
15 28 (1.04%) Mobile App
16 26 (0.97%) FMCG
17 25 (0.93%) Equities
18 19 (0.71%) Online Banking
Operating Systems
1 711 (26.50%) Windows
2 198 (7.38%) Windows Server 2008
3 195 (7.27%) Windows Server 2012
4 191 (7.12%) Linux
5 188 (7.01%) Windows 7
6 124 (4.62%) Windows Server 2003
7 111 (4.14%) UNIX
8 69 (2.57%) Windows 8
9 61 (2.27%) Windows XP
10 43 (1.60%) Red Hat Enterprise Linux
11 41 (1.53%) Windows Vista
12 32 (1.19%) Mac OS X
13 29 (1.08%) Solaris
14 24 (0.89%) Android
15 20 (0.75%) Ubuntu
16 15 (0.56%) AIX
16 15 (0.56%) CentOS
17 13 (0.48%) Apple iOS
18 11 (0.41%) zOS
19 10 (0.37%) Mac OS
Processes & Methodologies
1 1237 (46.11%) ITIL
2 596 (22.21%) Service Management
3 448 (16.70%) Project Management
4 253 (9.43%) Change Management
5 234 (8.72%) PRINCE2
6 227 (8.46%) Problem Management
7 212 (7.90%) Agile Software Development
8 197 (7.34%) Stakeholder Management
9 181 (6.75%) Incident Management
10 160 (5.96%) Continuous Improvement
11 151 (5.63%) People Management
12 147 (5.48%) Risk Management
13 142 (5.29%) ITSM
14 138 (5.14%) Business Continuity
15 132 (4.92%) Business Development
15 132 (4.92%) Mentoring
16 118 (4.40%) Line Management
17 114 (4.25%) Disaster Recovery
18 111 (4.14%) Root Cause Analysis
19 104 (3.88%) CRM
Programming Languages
1 329 (12.26%) SQL
2 168 (6.26%) Java
3 100 (3.73%) JavaScript
4 92 (3.43%) PowerShell
5 72 (2.68%) Perl
6 65 (2.42%) C
7 62 (2.31%) Python
8 48 (1.79%) C#
9 43 (1.60%) PHP
10 36 (1.34%) PL/SQL
11 35 (1.30%) T-SQL
12 29 (1.08%) Bash Shell
13 28 (1.04%) VBA
14 20 (0.75%) Shell Script
15 17 (0.63%) VB
16 15 (0.56%) Ruby
16 15 (0.56%) R
17 12 (0.45%) VBScript
18 8 (0.30%) Scala
19 7 (0.26%) Groovy
Qualifications
1 380 (14.16%) Degree
2 236 (8.80%) ITIL Certification
3 156 (5.81%) Cisco Certification
4 153 (5.70%) Microsoft Certification
5 105 (3.91%) Security Cleared
6 104 (3.88%) MCSE
7 95 (3.54%) CCNA
8 68 (2.53%) CCNP
9 64 (2.39%) MCP
10 43 (1.60%) SC Cleared
11 40 (1.49%) ACCA
11 40 (1.49%) CIMA
12 37 (1.38%) PMI Certification
12 37 (1.38%) MCSA
13 36 (1.34%) DV Cleared
14 35 (1.30%) PRINCE2 Practitioner
15 34 (1.27%) VMware Certified Professional (VCP)
15 34 (1.27%) PRINCE2 Certification
16 30 (1.12%) ITIL Foundation Certificate
17 28 (1.04%) HND
Quality Assurance & Compliance
1 469 (17.48%) SLA
2 64 (2.39%) COBIT
3 49 (1.83%) QA
4 43 (1.60%) ISO/IEC 27001
5 19 (0.71%) PCI DSS
6 9 (0.34%) ISO 9001
6 9 (0.34%) Sarbanes-Oxley
7 8 (0.30%) ISO 9000
8 7 (0.26%) JSP 440
9 6 (0.22%) EMIR
10 4 (0.15%) Data Quality
10 4 (0.15%) Solvency II
11 3 (0.11%) MiFID
11 3 (0.11%) Dodd-Frank
12 2 (0.075%) Section 508
12 2 (0.075%) Basel III
12 2 (0.075%) WCAG
13 1 (0.037%) BS15000
13 1 (0.037%) ISO 14001
13 1 (0.037%) Val IT
System Software
1 304 (11.33%) Active Directory
2 245 (9.13%) VMware Infrastructure
3 81 (3.02%) Hyper-V
4 78 (2.91%) XenApp
5 38 (1.42%) vSphere
6 33 (1.23%) Terminal Services
7 28 (1.04%) VMware ESX
8 25 (0.93%) XenDesktop
9 24 (0.89%) Citrix Presentation Server
10 17 (0.63%) Terminal Server
11 15 (0.56%) Microsoft App-V
12 14 (0.52%) Oracle RAC
12 14 (0.52%) NFS
13 11 (0.41%) IMail Server
14 9 (0.34%) Varnish
15 6 (0.22%) vCloud
15 6 (0.22%) Docker
15 6 (0.22%) XenServer
15 6 (0.22%) VMware Workstation
15 6 (0.22%) Xen
Systems Management
1 61 (2.27%) SCCM
2 43 (1.60%) Puppet
3 23 (0.86%) SCOM
4 17 (0.63%) FortiGate
4 17 (0.63%) Tivoli
4 17 (0.63%) Nagios
4 17 (0.63%) Opscode Chef
5 15 (0.56%) Cisco CUCM
6 14 (0.52%) ZABBIX
7 12 (0.45%) Cacti
7 12 (0.45%) ITRS Geneos
8 11 (0.41%) SCOrch
8 11 (0.41%) TeamSite
9 9 (0.34%) Sysprep
10 8 (0.30%) Cobbler
10 8 (0.30%) Systems Management Server (SMS)
11 6 (0.22%) WMI
11 6 (0.22%) BladeLogic
11 6 (0.22%) BMC Marimba
11 6 (0.22%) Tivoli Storage Manager
Vendors
1 575 (21.43%) Microsoft
2 333 (12.41%) VMware
3 314 (11.70%) Cisco
4 268 (9.99%) Citrix
5 218 (8.13%) Oracle
6 133 (4.96%) Juniper
7 122 (4.55%) HP
8 106 (3.95%) SAP
9 103 (3.84%) ServiceNow
10 90 (3.35%) IBM
11 77 (2.87%) F5
12 71 (2.65%) Apple
13 62 (2.31%) Symantec
14 59 (2.20%) CheckPoint
15 51 (1.90%) NetApp
16 48 (1.79%) EMC
16 48 (1.79%) Red Hat
17 41 (1.53%) Dell
18 40 (1.49%) SunGard
18 40 (1.49%) Remedy
London
Mortimer Spinks
Salary: £45000 - £47000 per annum + Excellent Bonus & Benefits
Posted: 11 hours ago
City, London
The People Network
Salary: £80000 - £90000 per annum + 30% bonus, 15% pension, flex bens
Posted: 11 hours ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £26000.00 - £32000.00 per annum
Posted: 15 hours ago
East London
Perfect People Recruitment Solutions Ltd
Salary: Package Up to £65k (including performance bonus) + Bens
Posted: 15 hours ago
Uxbridge, Middlesex
Verticality Ltd
Salary: £40000 - £50000 per annum
Posted: 16 hours ago
London
Salt
Salary: £50000 - £60000 per annum + Excellent Bonus + Benefits
Posted: 16 hours ago
North West London
Millshill Recruitment Ltd
Salary: From £50,000 to £60,000 per annum + Benefits
Posted: 16 hours ago
City, London
Austin Fraser
Salary: £45000 - £55000 per annum
Posted: 17 hours ago
Kingston Upon Thames, Surrey
Think IT Recruitment
Salary: £25000.00 - £30000.00 per annum + Package
Posted: 17 hours ago
City, London
Experis Ltd
Salary: £53000 - £63000 per annum
Posted: Yesterday
London
Experis Ltd
Salary: £51886.00 - £61745.00 per annum
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £60k to £90k plus competitive package
Posted: Yesterday
London
Vertical IT
Salary: £40000 - £45000 per annum + BENEFITS
Posted: Yesterday
West London
Amsys
Salary: From £18,000 to £22,000 per annum Bonus
Posted: Yesterday
South East London
Perfect People Recruitment Solutions Ltd
Salary: to c£70,000 plus 10% bonus and benefits
Posted: Yesterday
Central London / West End
ANSON MCCADE
Salary: £30,000k- £50,000k
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: Yesterday
Central London / West End
Foration Limited
Salary: From £30,000 to £45,000 per annum 20% bonus; stock options and more!
Posted: Yesterday
London
Computer Sciences Corporation
Salary: Up to £65 per annum
Posted: Yesterday
West London
E-synergy Solutions
Salary: £40000 - £47000 per annum + Package
Posted: Yesterday