The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / London
Rank 145 131 92
Rank change year-on-year
-14 -39
Permanent jobs citing Service Delivery 725 986 1332
As % of all permanent IT jobs located in London 2.16% 2.43% 3.17%
As % of the Processes & Methodologies category 2.41% 2.72% 3.64%
Number of salaries quoted 553 728 1038
Median salary £55,000 £57,500 £52,700
Median salary % change year-on-year
-4.34% +9.10%
90% offered a salary of more than £30,400 £37,500 £31,500
10% offered a salary of more than £75,000 £85,000 £75,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
30130 36214 36642
As % of all permanent IT jobs located in London 89.94% 89.22% 87.11%
Number of salaries quoted 25286 30904 30654
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £39,000 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 27 February 2017.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +43 128 £57,500 +4.54% 24
Wimbledon +13 8 - -
Croydon -15 8 £39,500 -31.30%
Docklands, London +3 6 £56,250 +2.27%
Kingston Upon Thames - 4 £42,500 - 2
Westminster -6 2 £37,938 +37.89%
Bromley -12 2 £65,000 +60.66%
Canary Wharf -18 2 £72,500 -
Chessington - 2 £37,000 -
Twickenham - 2 £37,500 -
Wembley -2 1 £36,250 -9.37%
West End of London -2 1 £50,000 -9.09% 1
Beckenham -6 1 £42,500 +146.37%
Chiswick -15 1 £47,500 +13.09%
Barking - 1 £23,000 -
Hayes - 1 £23,000 - 1
Hounslow - 1 £55,000 -
Upminster - 1 £24,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 27 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 592 (38.42%) ITIL
2 477 (30.95%) Finance
3 386 (25.05%) Project Management
4 335 (21.74%) Microsoft
5 279 (18.11%) Windows
6 263 (17.07%) Service Management
7 235 (15.25%) MS Excel
8 208 (13.50%) SLA
9 201 (13.04%) Agile Software Development
10 200 (12.98%) Degree
11 187 (12.13%) Analytical Skills
12 177 (11.49%) PRINCE2
13 176 (11.42%) Management Information System
14 158 (10.25%) Stakeholder Management
15 155 (10.06%) SQL
16 150 (9.73%) Active Directory
17 146 (9.47%) Change Management
18 144 (9.34%) Banking
19 138 (8.96%) ITIL Certification
20 132 (8.57%) VMware
21 126 (8.18%) Incident Management
21 126 (8.18%) Problem Management
22 122 (7.92%) Linux
23 121 (7.85%) Continuous Improvement
24 120 (7.79%) Oracle
24 120 (7.79%) MS Office
24 120 (7.79%) QA
25 114 (7.40%) MS PowerPoint
25 114 (7.40%) SQL Server
26 113 (7.33%) Cisco

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (4.41%) SharePoint
2 60 (3.89%) MS Exchange
3 41 (2.66%) IIS
3 41 (2.66%) Skype for Business
4 30 (1.95%) Tomcat
5 29 (1.88%) Apache
6 27 (1.75%) Oracle SOA Suite
7 22 (1.43%) Exchange Server 2013
8 21 (1.36%) WebSphere
9 18 (1.17%) Exchange Server 2010
10 11 (0.71%) JBoss
11 9 (0.58%) WebLogic
12 8 (0.52%) Exchange Server 2003
13 7 (0.45%) Confluence
14 6 (0.39%) OpenStack
15 5 (0.32%) CMS
16 4 (0.26%) ArcGIS
16 4 (0.26%) BizTalk Server
16 4 (0.26%) Blackberry Enterprise Server
16 4 (0.26%) SAS
Applications
1 235 (15.25%) MS Excel
2 120 (7.79%) MS Office
3 114 (7.40%) MS PowerPoint
4 35 (2.27%) MS Project
5 32 (2.08%) MS Visio
6 6 (0.39%) Spreadsheet
7 3 (0.19%) AutoCAD
8 2 (0.13%) Adobe Creative Suite
9 1 (0.065%) 3ds Max
9 1 (0.065%) Revit
9 1 (0.065%) SPSS
Business Applications
1 26 (1.69%) Oracle Financials
2 19 (1.23%) Oracle Retail
2 19 (1.23%) PeopleSoft Financials
3 15 (0.97%) RiskWrite
4 12 (0.78%) SAP FI
4 12 (0.78%) Unit4 Business World
5 10 (0.65%) Dynamics CRM
5 10 (0.65%) SAP CO
5 10 (0.65%) SAP FI/CO
6 8 (0.52%) Dynamics AX
7 7 (0.45%) Oracle EBS
7 7 (0.45%) SAP FI-AP
8 6 (0.39%) Remedy ITSM
8 6 (0.39%) SAP HCM
8 6 (0.39%) SAP HR
8 6 (0.39%) Temenos T24
9 5 (0.32%) SAP FI-AR
9 5 (0.32%) SAP PS
10 4 (0.26%) NetSuite
11 3 (0.19%) Dynamics NAV
Cloud Services
1 90 (5.84%) Office 365
2 53 (3.44%) Microsoft Azure
2 53 (3.44%) SaaS
3 36 (2.34%) Amazon AWS
4 25 (1.62%) IaaS
5 23 (1.49%) PaaS
6 11 (0.71%) Cloud Computing
7 6 (0.39%) Amazon EC2
7 6 (0.39%) Force.com
7 6 (0.39%) iPaaS
8 4 (0.26%) AWS CloudFormation
8 4 (0.26%) OneDrive
9 3 (0.19%) Amazon S3
9 3 (0.19%) Google Cloud Platform
9 3 (0.19%) Yammer
10 2 (0.13%) Amazon CloudWatch
10 2 (0.13%) AWS CloudTrail
10 2 (0.13%) AWS Elastic Beanstalk
10 2 (0.13%) Azure Active Directory
10 2 (0.13%) Virtual Private Cloud
Communications & Networking
1 102 (6.62%) Firewall
2 62 (4.02%) DNS
3 49 (3.18%) LAN
4 46 (2.99%) VPN
5 45 (2.92%) Internet
6 43 (2.79%) TCP/IP
6 43 (2.79%) WAN
7 33 (2.14%) Wireless
8 32 (2.08%) DHCP
9 29 (1.88%) Cisco ASA
10 28 (1.82%) Network Security
11 27 (1.75%) SAN
12 26 (1.69%) VoIP
13 24 (1.56%) LDAP
14 23 (1.49%) Skype
15 21 (1.36%) Intranet
16 19 (1.23%) Cisco IOS
17 18 (1.17%) MPLS
18 17 (1.10%) DMZ
19 16 (1.04%) Ethernet
Database & Business Intelligence
1 114 (7.40%) SQL Server
2 36 (2.34%) Data Warehouse
3 29 (1.88%) MySQL
4 22 (1.43%) Relational Database
5 19 (1.23%) SQL Server Integration Services
6 16 (1.04%) Big Data
6 16 (1.04%) QlikView
6 16 (1.04%) SQL Server 2005
7 13 (0.84%) SQL Server 2008
7 13 (0.84%) SQL Server Reporting Services
8 10 (0.65%) RDBMS
9 8 (0.52%) MongoDB
9 8 (0.52%) Power BI
9 8 (0.52%) SQL Server 2012
10 7 (0.45%) MS Access
10 7 (0.45%) PostgreSQL
11 6 (0.39%) GIS
11 6 (0.39%) Hadoop
11 6 (0.39%) SQL Server 2014
12 5 (0.32%) NoSQL
Development Applications
1 20 (1.30%) Eclipse
2 19 (1.23%) JIRA
2 19 (1.23%) TeamCity
3 16 (1.04%) Atlassian Bamboo
4 15 (0.97%) VersionOne
5 14 (0.91%) Git (software)
6 13 (0.84%) Hudson
6 13 (0.84%) Octopus Deploy
6 13 (0.84%) Team Foundation Server
7 11 (0.71%) MSBuild
7 11 (0.71%) Subversion
8 7 (0.45%) Jenkins
8 7 (0.45%) Selenium
9 5 (0.32%) JUnit
10 4 (0.26%) Oracle Forms
11 3 (0.19%) Ant
12 2 (0.13%) ClearCase
12 2 (0.13%) ClearQuest
12 2 (0.13%) Firebug
12 2 (0.13%) Visual Studio
General
1 477 (30.95%) Finance
2 144 (9.34%) Banking
3 112 (7.27%) Retail
4 63 (4.09%) Legal
5 60 (3.89%) Telecoms
6 53 (3.44%) Marketing
7 47 (3.05%) Law
8 27 (1.75%) Back Office
9 25 (1.62%) Advertising
10 22 (1.43%) Investment Banking
10 22 (1.43%) Publishing
11 16 (1.04%) Financial Institution
12 12 (0.78%) Billing
13 9 (0.58%) General Ledger
14 8 (0.52%) Front Office
15 6 (0.39%) French Language
15 6 (0.39%) Games
16 5 (0.32%) Aerospace
16 5 (0.32%) Italian Language
16 5 (0.32%) Manufacturing
Job Titles
1 295 (19.14%) Service Manager
2 252 (16.35%) Analyst
3 186 (12.07%) Services Delivery Manager
4 184 (11.94%) Delivery Manager
5 160 (10.38%) IT Manager
6 91 (5.91%) Architect
7 76 (4.93%) IT Services Manager
8 68 (4.41%) Consultant
9 66 (4.28%) Project Manager
10 63 (4.09%) Business Analyst
11 58 (3.76%) Applications Support
12 57 (3.70%) Team Leader
13 55 (3.57%) Service Analyst
14 52 (3.37%) Infrastructure Manager
14 52 (3.37%) Support Engineer
15 50 (3.24%) Operations Manager
16 44 (2.86%) Head of IT
16 44 (2.86%) IT Support
16 44 (2.86%) Technical Manager
17 42 (2.73%) Business Manager
Libraries, Frameworks & Software Standards
1 70 (4.54%) .NET
2 57 (3.70%) Web Services
3 40 (2.60%) XML
4 38 (2.47%) Middleware
5 30 (1.95%) HTML
6 17 (1.10%) CSS
7 16 (1.04%) SOAP
8 15 (0.97%) J2EE
9 14 (0.91%) JSON
10 11 (0.71%) Ajax
10 11 (0.71%) REST
11 9 (0.58%) ASP.NET
11 9 (0.58%) XBRL
12 8 (0.52%) .NET Framework
12 8 (0.52%) HTML5
12 8 (0.52%) jQuery
13 7 (0.45%) CSS3
13 7 (0.45%) Spring
14 6 (0.39%) JSP
14 6 (0.39%) XSLT
Miscellaneous
1 187 (12.13%) Analytical Skills
2 176 (11.42%) Management Information System
3 96 (6.23%) Data Centre
4 44 (2.86%) Enterprise Software
5 43 (2.79%) Computer Science
6 37 (2.40%) Virtual Team
7 25 (1.62%) Replication
8 24 (1.56%) User Experience
9 17 (1.10%) N-Tier
10 15 (0.97%) iPad
10 15 (0.97%) iSeries
10 15 (0.97%) Video Conferencing
11 11 (0.71%) Blackberry
11 11 (0.71%) CMDB
11 11 (0.71%) FMCG
11 11 (0.71%) Foreign Exchange (FX)
12 10 (0.65%) Fintech
13 9 (0.58%) Hybrid Cloud
14 8 (0.52%) Reinsurance
14 8 (0.52%) SWIFT
Operating Systems
1 279 (18.11%) Windows
2 122 (7.92%) Linux
3 86 (5.58%) Windows Server
4 71 (4.61%) Windows Server 2012
5 69 (4.48%) Windows Server 2008
6 66 (4.28%) Unix
6 66 (4.28%) Windows 7
7 49 (3.18%) Windows Server 2003
8 34 (2.21%) Windows 8
9 27 (1.75%) Windows 10
10 26 (1.69%) Red Hat Enterprise Linux
11 20 (1.30%) Android
12 18 (1.17%) Solaris
13 17 (1.10%) Mac OS X
14 12 (0.78%) Apple iOS
15 9 (0.58%) Windows XP
16 6 (0.39%) Mac OS
17 5 (0.32%) Windows Phone
18 2 (0.13%) Data ONTAP
18 2 (0.13%) Ubuntu
Processes & Methodologies
1 592 (38.42%) ITIL
2 386 (25.05%) Project Management
3 263 (17.07%) Service Management
4 201 (13.04%) Agile Software Development
5 177 (11.49%) PRINCE2
6 158 (10.25%) Stakeholder Management
7 146 (9.47%) Change Management
8 126 (8.18%) Incident Management
8 126 (8.18%) Problem Management
9 121 (7.85%) Continuous Improvement
10 102 (6.62%) ITSM
11 95 (6.16%) Presales
12 85 (5.52%) Performance Management
13 82 (5.32%) ITIL V3
14 81 (5.26%) Line Management
15 75 (4.87%) Business Analysis
15 75 (4.87%) Business Intelligence
16 74 (4.80%) Business Development
17 73 (4.74%) Multichannel Retail
18 72 (4.67%) CRM
Programming Languages
1 155 (10.06%) SQL
2 58 (3.76%) PowerShell
3 53 (3.44%) Java
4 39 (2.53%) C
5 27 (1.75%) JavaScript
6 24 (1.56%) Python
7 23 (1.49%) Shell Script
8 21 (1.36%) C#
9 19 (1.23%) VB.NET
10 14 (0.91%) Perl
10 14 (0.91%) T-SQL
10 14 (0.91%) VBScript
11 11 (0.71%) VBA
12 10 (0.65%) VB
13 9 (0.58%) Bash Shell
14 6 (0.39%) PHP
14 6 (0.39%) VB6
14 6 (0.39%) XPath
15 5 (0.32%) Apex Code
15 5 (0.32%) Ruby
Qualifications
1 200 (12.98%) Degree
2 138 (8.96%) ITIL Certification
3 57 (3.70%) PMP
4 51 (3.31%) Security Cleared
5 48 (3.11%) Microsoft Certification
6 34 (2.21%) ITIL Foundation Certificate
7 27 (1.75%) ISEB
8 25 (1.62%) Cisco Certification
8 25 (1.62%) PRINCE2 Certification
9 23 (1.49%) CISSP
10 22 (1.43%) PMI Certification
10 22 (1.43%) SC Cleared
11 20 (1.30%) MCP
12 17 (1.10%) CISA
13 16 (1.04%) CCNP
13 16 (1.04%) DV Cleared
14 14 (0.91%) CRISC
15 13 (0.84%) CCNA
15 13 (0.84%) CGEIT
15 13 (0.84%) CISM
Quality Assurance & Compliance
1 208 (13.50%) SLA
2 120 (7.79%) QA
3 42 (2.73%) ISO/IEC 27001
4 27 (1.75%) PMO
5 19 (1.23%) COBIT
6 12 (0.78%) PCI DSS
7 10 (0.65%) P3O
7 10 (0.65%) Sarbanes-Oxley
8 7 (0.45%) ISO 9001
9 6 (0.39%) HMG Security Policy Framework
10 5 (0.32%) Data Quality
10 5 (0.32%) ISO 14001
10 5 (0.32%) ISO27002
11 3 (0.19%) MiFID
12 2 (0.13%) BS25999
12 2 (0.13%) GCP
13 1 (0.065%) COSO
13 1 (0.065%) GDPR
13 1 (0.065%) ISO22301
System Software
1 150 (9.73%) Active Directory
2 110 (7.14%) VMware Infrastructure
3 29 (1.88%) Hyper-V
4 22 (1.43%) VMware ESX
5 21 (1.36%) vSphere
6 20 (1.30%) XenApp
7 10 (0.65%) Microsoft App-V
8 9 (0.58%) VMware Workstation
9 8 (0.52%) XenDesktop
10 7 (0.45%) VMware ESXi
11 6 (0.39%) Virtual Machines
12 5 (0.32%) Docker
12 5 (0.32%) Forefront TMG
12 5 (0.32%) Shibboleth
12 5 (0.32%) Terminal Services
13 3 (0.19%) Firmware
13 3 (0.19%) Terminal Server
13 3 (0.19%) Tivoli Workload Scheduler
14 2 (0.13%) ISA Server
14 2 (0.13%) NFS
Systems Management
1 38 (2.47%) SCCM
2 29 (1.88%) Microsoft Clustering
3 26 (1.69%) Puppet
4 23 (1.49%) Opscode Chef
5 21 (1.36%) Ansible
6 14 (0.91%) SCOM
7 12 (0.78%) FortiGate
8 9 (0.58%) MOM
8 9 (0.58%) WSUS
9 6 (0.39%) NetBackup
9 6 (0.39%) vRealize
10 5 (0.32%) Forefront Identity Manager
10 5 (0.32%) McAfee ePO
10 5 (0.32%) SCVMM
11 4 (0.26%) Cisco CUCM
11 4 (0.26%) Tivoli
12 3 (0.19%) Nagios
12 3 (0.19%) Norton AntiVirus
12 3 (0.19%) Oracle Enterprise Manager
12 3 (0.19%) Tivoli Storage Manager
Vendors
1 335 (21.74%) Microsoft
2 132 (8.57%) VMware
3 120 (7.79%) Oracle
4 113 (7.33%) Cisco
5 91 (5.91%) Citrix
6 64 (4.15%) HP
7 44 (2.86%) SAP
8 42 (2.73%) ServiceNow
9 39 (2.53%) Red Hat
10 37 (2.40%) Dell
11 36 (2.34%) Apple
12 32 (2.08%) Salesforce.com
12 32 (2.08%) Sun
13 28 (1.82%) IBM
14 25 (1.62%) CheckPoint
14 25 (1.62%) Juniper
15 20 (1.30%) ATG
15 20 (1.30%) PeopleSoft
16 19 (1.23%) Hyperion
16 19 (1.23%) Retek
London
Crimson Ltd
Salary: £45000 - £50000 per annum + benefits
Posted: 2 hours ago
London
Burns Sheehan
Salary: £45000.00 - £55000 per annum + bonus + beneifts
Posted: 3 hours ago
City, London
I3
Salary: £65000 - £70000 per annum + + bonus + bens
Posted: 6 hours ago
City, London
Venturi
Salary: £30000 - £35000 per annum + 4000
Posted: 2 hours ago
South East London
RM plc
Salary: £18000 - £24000 per annum + benefits
Posted: 3 hours ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: 2 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £40000 - £45000 per annum
Posted: 2 days ago
London
Harrington Starr
Salary: £55000 - £65000 per annum + bonus, benefits + training
Posted: 2 days ago
City, London
Spring Technology
Salary: £55000 - £60000 per annum + bonus + benefits
Posted: 2 days ago
London
Spring Technology
Salary: £45000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 4 days ago
London
Information Technology Services
Salary: £50k - 55k per year + Benefits
Posted: 2 days ago
City, London
Spring Technology
Salary: £40000 - £45000 per annum + bonus & benefits
Posted: 3 days ago
City, London
Lebara
Salary: £52000.00 per annum
Posted: 4 hours ago
London
Lorien Resourcing
Salary: £45000 - £50000 per annum + OTE + Car Allowance
Posted: 2 days ago
City, London
Exclusive Recruitment
Salary: From £50,000 to £65,000 per annum Discretionary bonus & pension
Posted: 5 days ago
City, London
Spring Technology
Salary: £70000 - £75000 per annum + bonus & benefits
Posted: 2 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£70,000 plus 10% bonus
Posted: 2 days ago
London
Westbourne Partners
Salary: From £120,000 to £150,000 per annum
Posted: 2 days ago
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £35000 - £45000 per annum
Posted: 4 days ago
London
Arden Resourcing Limited
Salary: £30000 - £35000 per annum + Additional benefits
Posted: 4 days ago
London
Icore Tech
Salary: £0.00 - £400 per day
Posted: 6 days ago
London
TEKsystems
Salary: £60000 - £70000 per annum + bonus and benefits
Posted: 2 hours ago
City, London
Lebara
Salary: £35000.00 per annum
Posted: 3 days ago
Kingston Upon Thames, Surrey
Surrey County Council
Salary: From £42,993 to £48,395 per annum
Posted: 4 days ago
London
ARC IT Recruitment Ltd
Salary: £65000 - £75000 per annum + bonus + benfits
Posted: 2 days ago
London
Cloud Direct
Salary: From £45,000 to £50,000 per annum DOE
Posted: 2 days ago
London
Spring Technology
Salary: £55000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 4 days ago
City, London
Quant Capital
Salary: Up to £55,000 per annum Bonus Medical Pension
Posted: 6 days ago
City, London
Lorien Resourcing
Salary: £25000 - £30000 per annum + Uncapped Comms + Benefits
Posted: 2 days ago
City, London
Lloyds Banking Group
Salary: £36684 - £41000 per annum + Bens
Posted: 11 days ago