The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 110 99 110
Rank change year-on-year
-11 +11
Permanent jobs citing Service Delivery 1170 1293 1275
As % of all permanent IT jobs located in London 2.49% 2.93% 2.52%
As % of the Processes & Methodologies category 3.00% 3.58% 3.14%
Number of salaries quoted 933 1025 976
Average salary £50,000 £55,000 £52,500
Average salary % change year-on-year
-9.09% +4.76%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £80,000 £80,000 £75,000
UK excluding London average salary £44,500 £45,000 £42,500
% change year-on-year
-1.11% +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
38965 36132 40630
As % of all permanent IT jobs located in London 82.77% 81.91% 80.39%
Number of salaries quoted 32119 29911 35026
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £36,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 29 August 2014.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -10 291 £52,500 -8.69% 26
Kingston Upon Thames +4 23 £47,500 +1.06% 1
Bromley -10 14 £62,500 +59.23% 1
Canary Wharf +21 11 £70,000 +42.85%
Uxbridge +3 11 £50,000 +42.85% 1
Croydon -12 10 £65,000 +30.00% 3
Harrow -12 7 £35,000 -26.31%
Dagenham - 3 £115,000 -
Westminster - 3 £37,500 -
Hounslow -14 2 - -
Twickenham - 2 £51,250 -
Feltham +6 1 £40,000 - 1
Hammersmith -5 1 - -
Surbiton -8 1 £70,000 +102.89% 1
Wimbledon -11 1 £35,000 -26.31%
Greenwich - 1 £23,000 -
Paddington - 1 - -
Brentford - 1 £62,500 -
Greenford - 1 £23,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 29 August 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1136 (46.96%) ITIL
2 766 (31.67%) Finance
3 549 (22.70%) Service Management
4 537 (22.20%) Project Management
5 457 (18.89%) Windows
6 383 (15.83%) SLA
7 368 (15.21%) Microsoft
8 332 (13.72%) Degree
9 293 (12.11%) SQL
10 277 (11.45%) MS Excel
11 264 (10.91%) PRINCE2
12 262 (10.83%) Change Management
13 255 (10.54%) Oracle
14 233 (9.63%) Linux
15 229 (9.47%) Active Directory
16 203 (8.39%) Incident Management
17 191 (7.90%) MS Office
18 190 (7.85%) ITIL Certification
18 190 (7.85%) Continuous Improvement
19 189 (7.81%) Banking
20 174 (7.19%) Retail
21 165 (6.82%) SQL Server
22 159 (6.57%) Java
23 156 (6.45%) VMware
24 154 (6.37%) Telecoms
24 154 (6.37%) Stakeholder Management
25 148 (6.12%) Windows 7
26 143 (5.91%) Management Information System
27 134 (5.54%) Citrix
27 134 (5.54%) Problem Management

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 29 August 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 122 (5.04%) SharePoint
2 74 (3.06%) MS Exchange
3 71 (2.94%) Apache
4 52 (2.15%) IIS
5 49 (2.03%) Tomcat
6 28 (1.16%) Exchange Server 2010
7 27 (1.12%) Lync
8 25 (1.03%) SharePoint 2010
9 22 (0.91%) WebSphere
10 21 (0.87%) Blackberry Enterprise Server
11 19 (0.79%) Oracle Workflow
12 17 (0.70%) CMS
13 16 (0.66%) OpenStack
14 15 (0.62%) Adobe CQ
14 15 (0.62%) Exchange Server 2007
15 13 (0.54%) Exchange Server 2003
15 13 (0.54%) BizTalk Server
16 12 (0.50%) Office Communications Server
17 11 (0.45%) SharePoint 2013
18 10 (0.41%) Oracle HTTP Server
Applications
1 277 (11.45%) MS Excel
2 191 (7.90%) MS Office
3 60 (2.48%) MS PowerPoint
4 40 (1.65%) MS Project
5 30 (1.24%) MS Visio
6 18 (0.74%) Spreadsheet
7 6 (0.25%) InfoPath
8 4 (0.17%) Photoshop
9 2 (0.083%) Adobe Illustrator
9 2 (0.083%) Mingle
10 1 (0.041%) InDesign
Business Applications
1 29 (1.20%) Dynamics GP
2 28 (1.16%) Oracle EBS
3 25 (1.03%) Oracle Applications
4 23 (0.95%) Oracle HRMS
4 23 (0.95%) Oracle EBS R12
5 22 (0.91%) Dynamics CRM
6 20 (0.83%) Oracle Payroll
7 15 (0.62%) Remedy ITSM
8 12 (0.50%) RMDS
8 12 (0.50%) Summit
8 12 (0.50%) 3000 Xtra
8 12 (0.50%) Eikon
9 10 (0.41%) Bloomberg TOMS
9 10 (0.41%) Front Arena
9 10 (0.41%) Temenos T24
10 5 (0.21%) SAP SRM
11 4 (0.17%) Dynamics AX
11 4 (0.17%) SAP R/3
12 3 (0.12%) Oracle CRM
12 3 (0.12%) Oracle SCM
Cloud Services
1 85 (3.51%) SaaS
2 36 (1.49%) Office 365
3 32 (1.32%) Amazon AWS
4 24 (0.99%) Amazon EC2
5 21 (0.87%) IaaS
6 19 (0.79%) SuccessFactors
7 18 (0.74%) Taleo
8 16 (0.66%) PaaS
9 13 (0.54%) Microsoft Azure
10 12 (0.50%) Google Apps
10 12 (0.50%) Cloud Computing
11 3 (0.12%) Amazon S3
12 2 (0.083%) IBM SmartCloud
12 2 (0.083%) GitHub
13 1 (0.041%) Amazon ELB
Communications & Networking
1 98 (4.05%) Firewall
2 92 (3.80%) Internet
3 91 (3.76%) TCP/IP
4 88 (3.64%) SAN
5 77 (3.18%) DNS
6 74 (3.06%) LAN
6 74 (3.06%) WAN
7 57 (2.36%) Wireless
8 44 (1.82%) DHCP
9 41 (1.69%) MPLS
10 39 (1.61%) VPN
11 29 (1.20%) FTP
11 29 (1.20%) Unified Communications
12 28 (1.16%) SMTP
13 25 (1.03%) HTTP
13 25 (1.03%) SSL
14 24 (0.99%) NAS
15 21 (0.87%) Network Security
15 21 (0.87%) PBX
15 21 (0.87%) ADSL
Database & Business Intelligence
1 165 (6.82%) SQL Server
2 61 (2.52%) Oracle Database
3 57 (2.36%) SQL Server Integration Services
4 51 (2.11%) SQL Server 2008
5 47 (1.94%) Data Warehouse
6 44 (1.82%) MySQL
7 41 (1.69%) SQL Server Analysis Services
8 40 (1.65%) SQL Server Reporting Services
9 31 (1.28%) Data Mining
10 26 (1.07%) NoSQL
11 21 (0.87%) PostgreSQL
12 18 (0.74%) MongoDB
12 18 (0.74%) Relational Database
13 16 (0.66%) Apache Cassandra
14 14 (0.58%) SQL Server 2005
15 13 (0.54%) RDBMS
15 13 (0.54%) SQL Server 2012
16 10 (0.41%) Oracle Database 11g
16 10 (0.41%) SAP BW
17 9 (0.37%) OLAP
Development Applications
1 82 (3.39%) JIRA
2 60 (2.48%) Subversion
3 35 (1.45%) Git (software)
4 33 (1.36%) Jenkins
5 28 (1.16%) Team Foundation Server
6 23 (0.95%) Visual Studio
7 18 (0.74%) Maven
8 15 (0.62%) JUnit
9 12 (0.50%) Eclipse
10 7 (0.29%) Selenium
10 7 (0.29%) SQL Server Management Studio (SSMS)
11 6 (0.25%) Oracle Forms
11 6 (0.25%) Cucumber
11 6 (0.25%) Hudson
12 4 (0.17%) WebDriver
12 4 (0.17%) MSI
13 3 (0.12%) LoadRunner
13 3 (0.12%) Mocha
13 3 (0.12%) TeamCity
13 3 (0.12%) Jasmine
General
1 766 (31.67%) Finance
2 189 (7.81%) Banking
3 174 (7.19%) Retail
4 154 (6.37%) Telecoms
5 131 (5.42%) Legal
6 100 (4.13%) Law
7 98 (4.05%) Marketing
8 53 (2.19%) Publishing
9 51 (2.11%) Investment Banking
10 41 (1.69%) Back Office
11 39 (1.61%) Billing
12 36 (1.49%) Front Office
13 34 (1.41%) Financial Institution
14 28 (1.16%) Advertising
15 26 (1.07%) German Language
16 23 (0.95%) French Language
16 23 (0.95%) Games
17 20 (0.83%) Retail Banking
18 17 (0.70%) Spanish Language
19 15 (0.62%) Corporate Banking
Job Titles
1 639 (26.42%) Service Manager
2 418 (17.28%) Delivery Manager
3 395 (16.33%) Services Delivery Manager
4 321 (13.27%) Analyst
5 132 (5.46%) Architect
6 130 (5.37%) Consultant
7 106 (4.38%) Support Analyst
8 105 (4.34%) Project Manager
9 92 (3.80%) Senior Manager
10 89 (3.68%) Business Analyst
11 88 (3.64%) Developer
12 87 (3.60%) Applications Support
13 83 (3.43%) Team Leader
14 59 (2.44%) Support Engineer
15 58 (2.40%) Solutions Architect
15 58 (2.40%) IT Services Manager
16 57 (2.36%) Service Analyst
16 57 (2.36%) Administrator
17 53 (2.19%) Systems Analyst
18 52 (2.15%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 98 (4.05%) .NET
2 64 (2.65%) Web Services
2 64 (2.65%) HTML
3 56 (2.32%) XML
4 45 (1.86%) Middleware
5 30 (1.24%) jQuery
6 29 (1.20%) CSS
7 24 (0.99%) Spring
8 22 (0.91%) .NET Framework
9 19 (0.79%) Oracle Fusion
10 18 (0.74%) HTML5
11 15 (0.62%) ASP.NET
12 14 (0.58%) JSP
12 14 (0.58%) Servlets
13 12 (0.50%) iBATIS
14 11 (0.45%) J2EE
14 11 (0.45%) LAMP
15 10 (0.41%) Ajax
15 10 (0.41%) JDBC
16 9 (0.37%) JMX
Miscellaneous
1 143 (5.91%) Management Information System
2 67 (2.77%) Computer Science
3 65 (2.69%) Blackberry
4 50 (2.07%) Open Source
5 44 (1.82%) Enterprise Software
6 42 (1.74%) Video Conferencing
7 32 (1.32%) Foreign Exchange (FX)
7 32 (1.32%) Equities
8 31 (1.28%) PMI
8 31 (1.28%) Statistics
9 26 (1.07%) CMDB
9 26 (1.07%) NHS
10 25 (1.03%) Clustering
11 22 (0.91%) EPoS
11 22 (0.91%) Replication
12 17 (0.70%) Mainframe
13 16 (0.66%) Mathematics
13 16 (0.66%) Enterprise Storage
14 14 (0.58%) Data Integration
14 14 (0.58%) SWIFT
Operating Systems
1 457 (18.89%) Windows
2 233 (9.63%) Linux
3 148 (6.12%) Windows 7
4 118 (4.88%) UNIX
5 111 (4.59%) Windows Server 2008
6 64 (2.65%) Windows Server 2003
7 46 (1.90%) Windows Server 2012
8 44 (1.82%) Windows XP
9 42 (1.74%) CentOS
10 37 (1.53%) Solaris
11 26 (1.07%) Red Hat Enterprise Linux
12 19 (0.79%) Mac OS X
13 18 (0.74%) Ubuntu
14 14 (0.58%) Windows 8
15 12 (0.50%) Android
16 9 (0.37%) Debian
16 9 (0.37%) SVR4
17 7 (0.29%) zOS
17 7 (0.29%) Apple iOS
18 5 (0.21%) Windows Phone 8
Processes & Methodologies
1 1136 (46.96%) ITIL
2 549 (22.70%) Service Management
3 537 (22.20%) Project Management
4 264 (10.91%) PRINCE2
5 262 (10.83%) Change Management
6 203 (8.39%) Incident Management
7 190 (7.85%) Continuous Improvement
8 154 (6.37%) Stakeholder Management
9 134 (5.54%) Problem Management
10 128 (5.29%) ITSM
11 123 (5.08%) CRM
12 100 (4.13%) Scrum
13 95 (3.93%) Supplier Management
14 93 (3.84%) Business Development
15 91 (3.76%) Release Management
15 91 (3.76%) E-Commerce
16 90 (3.72%) ITIL V3
17 86 (3.56%) Risk Management
17 86 (3.56%) Agile Software Development
18 85 (3.51%) Migration
Programming Languages
1 293 (12.11%) SQL
2 159 (6.57%) Java
3 60 (2.48%) Bash Shell
4 57 (2.36%) Python
5 50 (2.07%) PowerShell
6 49 (2.03%) Perl
7 46 (1.90%) JavaScript
8 42 (1.74%) C#
9 31 (1.28%) PL/SQL
10 28 (1.16%) PHP
10 28 (1.16%) VB
11 26 (1.07%) Ruby
12 25 (1.03%) C
13 23 (0.95%) T-SQL
14 20 (0.83%) VBA
15 14 (0.58%) VBScript
16 9 (0.37%) VB6
17 7 (0.29%) MATLAB
18 5 (0.21%) Shell Script
18 5 (0.21%) R
Qualifications
1 332 (13.72%) Degree
2 190 (7.85%) ITIL Certification
3 115 (4.75%) Microsoft Certification
4 87 (3.60%) Security Cleared
5 63 (2.60%) Cisco Certification
6 60 (2.48%) MCSE
7 54 (2.23%) PMI Certification
8 52 (2.15%) CCNA
9 47 (1.94%) ISEB
10 46 (1.90%) MCITP
11 38 (1.57%) MCTS
12 31 (1.28%) MCP
12 31 (1.28%) ITIL Foundation Certificate
13 28 (1.16%) SC Cleared
14 24 (0.99%) PMP
15 21 (0.87%) CISSP
16 19 (0.79%) PRINCE2 Certification
17 15 (0.62%) MCDST
18 13 (0.54%) CISM
19 12 (0.50%) CCNP
Quality Assurance & Compliance
1 383 (15.83%) SLA
2 100 (4.13%) ISO/IEC 27001
3 80 (3.31%) QA
4 70 (2.89%) ISO 9001
5 38 (1.57%) PCI DSS
6 33 (1.36%) COBIT
7 16 (0.66%) ISO 14001
8 8 (0.33%) Sarbanes-Oxley
9 7 (0.29%) ISO 9000
10 4 (0.17%) ISO/IEC 20000
10 4 (0.17%) Data Quality
11 3 (0.12%) EMIR
11 3 (0.12%) Dodd-Frank
12 2 (0.083%) Basel III
12 2 (0.083%) BS15000
13 1 (0.041%) MiFID
13 1 (0.041%) GPG13
System Software
1 229 (9.47%) Active Directory
2 98 (4.05%) VMware Infrastructure
3 30 (1.24%) XenApp
4 25 (1.03%) vCloud
5 24 (0.99%) Hyper-V
6 17 (0.70%) vSphere
7 16 (0.66%) XenDesktop
8 10 (0.41%) Microsoft App-V
9 9 (0.37%) VMware ESXi
10 7 (0.29%) Oracle RAC
11 6 (0.25%) KVM
12 5 (0.21%) Terminal Services
13 4 (0.17%) Citrix Presentation Server
13 4 (0.17%) Microsoft Virtual Server
14 3 (0.12%) NFS
14 3 (0.12%) Terminal Server
14 3 (0.12%) Xen
14 3 (0.12%) VMware ESX
14 3 (0.12%) Oracle RMAN
15 2 (0.083%) Tivoli Workload Scheduler
Systems Management
1 76 (3.14%) Nagios
2 57 (2.36%) SCOM
3 44 (1.82%) SCCM
4 36 (1.49%) Puppet
4 36 (1.49%) Opscode Chef
5 30 (1.24%) OpenView
6 25 (1.03%) ZABBIX
6 25 (1.03%) Zenoss
7 23 (0.95%) Tivoli
8 10 (0.41%) NetBackup
9 9 (0.37%) Tivoli Monitoring
9 9 (0.37%) WSUS
10 7 (0.29%) Forefront Identity Manager
10 7 (0.29%) Kibana
10 7 (0.29%) Graylog2
11 6 (0.25%) Opsview
11 6 (0.25%) Backup Exec
12 5 (0.21%) SCOrch
12 5 (0.21%) Cobbler
13 4 (0.17%) FortiGate
Vendors
1 368 (15.21%) Microsoft
2 255 (10.54%) Oracle
3 156 (6.45%) VMware
4 134 (5.54%) Citrix
5 115 (4.75%) Cisco
6 82 (3.39%) SAP
7 77 (3.18%) Remedy
8 76 (3.14%) HP
9 38 (1.57%) ServiceNow
10 33 (1.36%) BT
10 33 (1.36%) Salesforce.com
11 32 (1.32%) Cognos
12 29 (1.20%) SunGard
12 29 (1.20%) Juniper
13 27 (1.12%) IBM
14 26 (1.07%) EMC
14 26 (1.07%) Red Hat
14 26 (1.07%) Apple
14 26 (1.07%) CODA
14 26 (1.07%) Google
London
TribePost.co.uk
Salary: Excellent DOE
Posted: 39 minutes ago
West London
Roc Search
Salary: £50000 - £55000 per annum + Benefits (Healthcare, Pension)
Posted: 1 hour ago
London
NST Ltd
Salary: From £45,000 to £50,000 per annum + Car Allowance + Benefits + Bonus
Posted: 16 hours ago
London
Connectus
Salary: £70000 - £75000 per annum
Posted: 21 hours ago
London
Harvey Nash plc
Salary: £70000 - £90000 per annum + excellent benefits
Posted: 22 hours ago
London
Volaris Exec
Salary: £150000 - £200000 per annum + 50% bonus + bens
Posted: 23 hours ago
London
Hays Finance Technology
Salary: £60000.00 - £80000.00 per day
Posted: 23 hours ago
City, London
Synergize Consulting
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K Annual B
Posted: 23 hours ago
City, London
Royal Mail - AMS
Salary: Excellent Salary & Benefits
Posted: Yesterday
London
ANSON MCCADE
Salary: From £85,000 to £120,000 per annum + car allowance + bonus + flexible
Posted: Yesterday
Central London / West End
Bluetownonline
Salary: £21.5k - 28.5k per year
Posted: Yesterday
South East London
FT Select
Salary: From £50,000 to £55,000 per annum plus car allowance and benefits
Posted: Yesterday
London
Spencer Knight Recruitment
Salary: Up to £40,000 per annum + excellent benefits
Posted: Yesterday
City, London
LA International
Salary: £70000 - £90000 per annum
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £Excellent Salary + Benefits
Posted: 2 days ago
London
Harvey Nash plc
Salary: £35000 - £43000 per annum + Benefits
Posted: 2 days ago
London
Harvey Nash plc
Salary: £35000 - £40000 per annum + Benefits + Bonus
Posted: 2 days ago
London
Salt
Salary: £55000 - £60000 per annum + bonus and benefits
Posted: 2 days ago
London
Net Recruit.co.uk Ltd
Salary: £27000 to £32000 per annum
Posted: 2 days ago
London
Esum
Salary: From £65,000 to £75,000 per annum + Bonus + Bens
Posted: 2 days ago