The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 106 114 98
Rank change year-on-year
+8 -16
Permanent jobs citing Service Delivery 1245 1177 1322
As % of all permanent IT jobs located in London 2.80% 2.51% 2.95%
As % of the Processes & Methodologies category 3.27% 2.96% 3.51%
Number of salaries quoted 958 941 1047
Average salary £57,500 £50,000 £55,000
Average salary % change year-on-year
+15.00% -9.09%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £80,750 £80,000 £80,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
38080 39730 37673
As % of all permanent IT jobs located in London 85.68% 84.63% 84.21%
Number of salaries quoted 32190 32726 31226
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £38,500 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 2 September 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 271 £55,000 +4.76% 24
Canary Wharf +9 25 £67,500 -3.57%
Hounslow +18 14 £54,750 - 1
Wimbledon +4 10 £35,000 -
Uxbridge -1 9 £45,000 -10.00%
Croydon +5 8 £26,500 -59.23%
Docklands, London - 7 £70,000 -
Chiswick - 7 £40,000 -
Kingston Upon Thames -8 6 £50,000 +5.26%
Southwark - 3 £28,000 -
Bromley +8 2 £21,000 -66.40% 1
Chessington - 2 £41,500 -
Romford - 2 £25,000 -
Wembley - 2 £45,500 -
Harrow +11 1 - -
Greenford -1 1 £23,750 +3.26%
Orpington - 1 £47,500 -
Hendon - 1 £65,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 2 September 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1147 (46.53%) ITIL
2 831 (33.71%) Finance
3 585 (23.73%) Service Management
4 553 (22.43%) Windows
5 518 (21.01%) Project Management
6 460 (18.66%) Microsoft
7 422 (17.12%) SLA
8 344 (13.96%) Degree
9 305 (12.37%) MS Excel
10 296 (12.01%) Change Management
11 293 (11.89%) SQL
12 279 (11.32%) Banking
13 269 (10.91%) Agile Software Development
13 269 (10.91%) PRINCE2
14 262 (10.63%) ITIL Certification
15 251 (10.18%) VMware
16 240 (9.74%) Cisco
17 236 (9.57%) Oracle
18 230 (9.33%) Analytical Skills
19 228 (9.25%) Problem Management
20 202 (8.19%) Linux
21 200 (8.11%) Incident Management
22 194 (7.87%) Management Information System
23 191 (7.75%) Active Directory
24 187 (7.59%) Retail
25 186 (7.55%) VMware Infrastructure
26 185 (7.51%) Data Centre
27 180 (7.30%) Citrix
28 173 (7.02%) Stakeholder Management
29 168 (6.82%) Firewall

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 2 September 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 90 (3.65%) IIS
2 88 (3.57%) MS Exchange
3 73 (2.96%) SharePoint
4 60 (2.43%) Apache
5 46 (1.87%) WebSphere
6 41 (1.66%) Lync
7 39 (1.58%) Tomcat
8 31 (1.26%) Blackberry Enterprise Server
9 28 (1.14%) Exchange Server 2010
10 20 (0.81%) Exchange Server 2013
11 19 (0.77%) OpenStack
12 15 (0.61%) Adobe Experience Manager
12 15 (0.61%) Node.js
12 15 (0.61%) WebSphere Application Server
13 12 (0.49%) Exchange Server 2003
14 11 (0.45%) FileNet
15 10 (0.41%) Drupal
16 9 (0.37%) MS Project Server
16 9 (0.37%) CMS
17 8 (0.32%) JBoss
Applications
1 305 (12.37%) MS Excel
2 140 (5.68%) MS Office
3 61 (2.47%) MS Project
4 47 (1.91%) MS PowerPoint
5 19 (0.77%) MS Visio
6 16 (0.65%) Spreadsheet
7 7 (0.28%) Photoshop
8 3 (0.12%) Adobe Creative Suite
9 2 (0.081%) FastStats
9 2 (0.081%) Adobe Captivate
9 2 (0.081%) SPSS
10 1 (0.041%) Adobe Illustrator
10 1 (0.041%) InDesign
10 1 (0.041%) Adobe Premiere
Business Applications
1 26 (1.05%) SAP SM
2 20 (0.81%) Dynamics CRM
3 19 (0.77%) Oracle ERP
4 15 (0.61%) Remedy ITSM
5 12 (0.49%) Oracle EBS R12
6 11 (0.45%) Dynamics NAV
6 11 (0.45%) Oracle EBS
6 11 (0.45%) Oracle Financials
7 10 (0.41%) Oracle Payroll
7 10 (0.41%) thinkFolio
7 10 (0.41%) Sentinel
7 10 (0.41%) RMDS
8 8 (0.32%) Oracle Retail
9 7 (0.28%) Cognos TM1
9 7 (0.28%) Oracle CRM
10 6 (0.24%) Oracle Applications
10 6 (0.24%) Oracle HRMS
10 6 (0.24%) SAP ERP
11 5 (0.20%) Dynamics AX
11 5 (0.20%) SAP CO
Cloud Services
1 54 (2.19%) SaaS
2 43 (1.74%) Office 365
3 33 (1.34%) Microsoft Azure
3 33 (1.34%) Amazon AWS
4 19 (0.77%) IaaS
5 16 (0.65%) Cloud Computing
6 10 (0.41%) Mimecast
7 8 (0.32%) PaaS
8 6 (0.24%) Route 53
8 6 (0.24%) Amazon EC2
8 6 (0.24%) Amazon ELB
9 2 (0.081%) Taleo
10 1 (0.041%) Google Apps
Communications & Networking
1 168 (6.82%) Firewall
2 129 (5.23%) WAN
3 126 (5.11%) LAN
4 110 (4.46%) DNS
5 96 (3.89%) DHCP
6 87 (3.53%) Internet
7 78 (3.16%) SAN
7 78 (3.16%) TCP/IP
8 74 (3.00%) VPN
9 69 (2.80%) Wireless
10 61 (2.47%) MPLS
11 60 (2.43%) Network Security
12 54 (2.19%) VoIP
13 51 (2.07%) OSPF
14 49 (1.99%) BGP
15 48 (1.95%) Cisco ASA
16 34 (1.38%) NAS
16 34 (1.38%) Cisco Nexus
17 28 (1.14%) HTTP
18 22 (0.89%) SSL
Database & Business Intelligence
1 161 (6.53%) SQL Server
2 77 (3.12%) Relational Database
3 60 (2.43%) MySQL
4 37 (1.50%) Oracle Database
5 28 (1.14%) Oracle Database 11g
6 19 (0.77%) SQL Server Reporting Services
6 19 (0.77%) RDBMS
6 19 (0.77%) DB2
7 17 (0.69%) Data Warehouse
8 16 (0.65%) Data Mining
8 16 (0.65%) Crystal Reports
8 16 (0.65%) SQL Server 2012
9 14 (0.57%) NoSQL
9 14 (0.57%) Oracle Reports
9 14 (0.57%) PostgreSQL
10 13 (0.53%) SQL Server 2008
10 13 (0.53%) Oracle Database 10g
11 12 (0.49%) OLAP
11 12 (0.49%) Microsoft Power View
12 11 (0.45%) Oracle OLAP
Development Applications
1 20 (0.81%) Git (software)
2 18 (0.73%) Visual Studio
2 18 (0.73%) Maven
3 13 (0.53%) JIRA
3 13 (0.53%) Selenium
4 11 (0.45%) MSI
5 9 (0.37%) Jenkins
6 7 (0.28%) FitNesse
6 7 (0.28%) NUnit
6 7 (0.28%) Toad
7 6 (0.24%) JUnit
7 6 (0.24%) SilkTest
7 6 (0.24%) HP UFT
7 6 (0.24%) Liquibase
7 6 (0.24%) Flyway
7 6 (0.24%) Rational Functional Tester
8 5 (0.20%) InstallShield
9 4 (0.16%) AdminStudio
9 4 (0.16%) Oracle Forms
9 4 (0.16%) ClearCase
General
1 831 (33.71%) Finance
2 279 (11.32%) Banking
3 187 (7.59%) Retail
4 135 (5.48%) Telecoms
5 97 (3.94%) Law
6 83 (3.37%) Front Office
6 83 (3.37%) Marketing
7 81 (3.29%) Legal
8 62 (2.52%) Financial Institution
9 59 (2.39%) Back Office
10 53 (2.15%) Investment Banking
11 44 (1.78%) Manufacturing
12 30 (1.22%) Billing
13 24 (0.97%) Advertising
14 18 (0.73%) Publishing
15 15 (0.61%) Retail Banking
16 11 (0.45%) French Language
17 10 (0.41%) German Language
17 10 (0.41%) Games
18 8 (0.32%) Electronics
Job Titles
1 536 (21.74%) Service Manager
2 374 (15.17%) Delivery Manager
3 360 (14.60%) Services Delivery Manager
4 255 (10.34%) Analyst
5 159 (6.45%) Consultant
6 111 (4.50%) Support Engineer
6 111 (4.50%) Applications Support
7 110 (4.46%) Project Manager
8 87 (3.53%) Architect
9 80 (3.25%) Support Analyst
10 77 (3.12%) Developer
11 73 (2.96%) Senior Manager
12 61 (2.47%) Administrator
13 56 (2.27%) IT Services Manager
14 55 (2.23%) Technical Manager
15 47 (1.91%) Team Leader
16 45 (1.83%) Business Analyst
17 43 (1.74%) Network Engineer
17 43 (1.74%) Infrastructure Manager
17 43 (1.74%) Support Manager
Libraries, Frameworks & Software Standards
1 115 (4.67%) .NET
2 65 (2.64%) Web Services
3 54 (2.19%) HTML
4 53 (2.15%) Middleware
5 49 (1.99%) J2EE
5 49 (1.99%) XML
6 44 (1.78%) jQuery
7 36 (1.46%) CSS
8 32 (1.30%) FIX Protocol
9 27 (1.10%) REST
10 21 (0.85%) AngularJS
11 18 (0.73%) SOAP
12 17 (0.69%) Application Packaging
13 16 (0.65%) Spring
13 16 (0.65%) XSLT
13 16 (0.65%) Oracle Fusion
14 13 (0.53%) Spring MVC
14 13 (0.53%) Twitter Bootstrap
14 13 (0.53%) .NET Framework
14 13 (0.53%) JSON
Miscellaneous
1 230 (9.33%) Analytical Skills
2 194 (7.87%) Management Information System
3 185 (7.51%) Data Centre
4 88 (3.57%) Computer Science
5 54 (2.19%) Blackberry
6 52 (2.11%) Foreign Exchange (FX)
7 45 (1.83%) Hedge funds
8 38 (1.54%) Mathematics
8 38 (1.54%) Statistics
9 33 (1.34%) Fixed Income
10 31 (1.26%) Enterprise Software
10 31 (1.26%) Performance Metrics
11 30 (1.22%) Clustering
12 29 (1.18%) Equities
12 29 (1.18%) Video Conferencing
12 29 (1.18%) User Experience
13 28 (1.14%) Mobile App
13 28 (1.14%) FMCG
13 28 (1.14%) PMI
14 20 (0.81%) Private Cloud
Operating Systems
1 553 (22.43%) Windows
2 202 (8.19%) Linux
3 159 (6.45%) Windows Server 2008
4 140 (5.68%) UNIX
5 139 (5.64%) Windows Server 2012
6 131 (5.31%) Windows 7
7 92 (3.73%) Windows Server 2003
8 51 (2.07%) Red Hat Enterprise Linux
8 51 (2.07%) Windows 8
9 42 (1.70%) Solaris
10 34 (1.38%) Android
11 28 (1.14%) Windows XP
12 24 (0.97%) Mac OS X
12 24 (0.97%) AIX
13 19 (0.77%) zOS
13 19 (0.77%) Windows Vista
14 18 (0.73%) Ubuntu
15 17 (0.69%) Apple iOS
16 15 (0.61%) CentOS
17 14 (0.57%) Windows Mobile
Processes & Methodologies
1 1147 (46.53%) ITIL
2 585 (23.73%) Service Management
3 518 (21.01%) Project Management
4 296 (12.01%) Change Management
5 269 (10.91%) PRINCE2
5 269 (10.91%) Agile Software Development
6 228 (9.25%) Problem Management
7 200 (8.11%) Incident Management
8 173 (7.02%) Stakeholder Management
9 165 (6.69%) People Management
10 160 (6.49%) ITSM
11 143 (5.80%) Risk Management
12 142 (5.76%) Continuous Improvement
13 137 (5.56%) Mentoring
14 118 (4.79%) CRM
15 117 (4.75%) Business Development
16 112 (4.54%) Line Management
17 103 (4.18%) Root Cause Analysis
18 99 (4.02%) Supplier Management
19 97 (3.94%) E-Commerce
Programming Languages
1 293 (11.89%) SQL
2 158 (6.41%) Java
3 98 (3.98%) JavaScript
4 78 (3.16%) PowerShell
5 70 (2.84%) C
6 63 (2.56%) Perl
7 58 (2.35%) Python
8 51 (2.07%) C#
9 42 (1.70%) T-SQL
10 37 (1.50%) PHP
11 34 (1.38%) VBA
12 30 (1.22%) PL/SQL
13 26 (1.05%) Bash Shell
14 17 (0.69%) Shell Script
15 15 (0.61%) VB
16 13 (0.53%) Ruby
17 9 (0.37%) VBScript
18 7 (0.28%) VB.NET
18 7 (0.28%) Groovy
18 7 (0.28%) R
Qualifications
1 344 (13.96%) Degree
2 262 (10.63%) ITIL Certification
3 118 (4.79%) Cisco Certification
4 116 (4.71%) Security Cleared
5 103 (4.18%) Microsoft Certification
6 73 (2.96%) CCNA
7 59 (2.39%) SC Cleared
8 55 (2.23%) CCNP
9 51 (2.07%) MCSE
10 43 (1.74%) PMI Certification
11 39 (1.58%) PRINCE2 Certification
12 38 (1.54%) MCSA
12 38 (1.54%) DV Cleared
13 35 (1.42%) MCP
14 34 (1.38%) PRINCE2 Practitioner
15 32 (1.30%) ACCA
15 32 (1.30%) CIMA
16 31 (1.26%) CISSP
17 28 (1.14%) Six Sigma Green Belt
17 28 (1.14%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 422 (17.12%) SLA
2 64 (2.60%) QA
3 53 (2.15%) COBIT
4 52 (2.11%) ISO/IEC 27001
5 20 (0.81%) PCI DSS
6 17 (0.69%) PMBOK
7 8 (0.32%) ISO 9001
8 7 (0.28%) JSP 440
8 7 (0.28%) Data Quality
9 4 (0.16%) ISO 9000
9 4 (0.16%) ISO 14001
10 3 (0.12%) Sarbanes-Oxley
10 3 (0.12%) EMIR
10 3 (0.12%) Dodd-Frank
10 3 (0.12%) Solvency II
11 2 (0.081%) Section 508
11 2 (0.081%) Basel III
11 2 (0.081%) WCAG
12 1 (0.041%) BS15000
12 1 (0.041%) ISO/IEC 20000
System Software
1 191 (7.75%) Active Directory
2 186 (7.55%) VMware Infrastructure
3 52 (2.11%) Hyper-V
4 47 (1.91%) XenApp
5 27 (1.10%) VMware ESX
6 23 (0.93%) vSphere
7 15 (0.61%) Terminal Server
8 14 (0.57%) Terminal Services
9 12 (0.49%) NFS
9 12 (0.49%) Oracle RAC
9 12 (0.49%) XenDesktop
10 11 (0.45%) IMail Server
11 10 (0.41%) Microsoft App-V
11 10 (0.41%) vCloud
12 7 (0.28%) Varnish
12 7 (0.28%) VMware Workstation
13 6 (0.24%) Squid
13 6 (0.24%) Citrix Presentation Server
13 6 (0.24%) Docker
13 6 (0.24%) Microsoft Virtual Server
Systems Management
1 48 (1.95%) SCCM
2 43 (1.74%) Puppet
3 20 (0.81%) SCOM
4 18 (0.73%) Opscode Chef
5 15 (0.61%) Cisco CUCM
5 15 (0.61%) Tivoli
5 15 (0.61%) Nagios
6 14 (0.57%) ZABBIX
7 12 (0.49%) SolarWinds Orion
8 11 (0.45%) TeamSite
9 10 (0.41%) ITRS Geneos
10 9 (0.37%) ServiceCenter
10 9 (0.37%) Symantec Enterprise Vault
11 8 (0.32%) FortiGate
11 8 (0.32%) Cacti
11 8 (0.32%) Systems Management Server (SMS)
12 7 (0.28%) WSUS
12 7 (0.28%) Zenoss
12 7 (0.28%) Cisco UCCX
12 7 (0.28%) Cobbler
Vendors
1 460 (18.66%) Microsoft
2 251 (10.18%) VMware
3 240 (9.74%) Cisco
4 236 (9.57%) Oracle
5 180 (7.30%) Citrix
6 117 (4.75%) HP
7 110 (4.46%) IBM
8 101 (4.10%) SAP
9 81 (3.29%) Juniper
10 75 (3.04%) ServiceNow
11 62 (2.52%) Red Hat
12 60 (2.43%) F5
13 51 (2.07%) NetApp
14 46 (1.87%) Apple
14 46 (1.87%) CheckPoint
15 39 (1.58%) Remedy
16 36 (1.46%) Bloomberg
17 34 (1.38%) Sun
18 32 (1.30%) SunGard
18 32 (1.30%) EMC
East London
Millshill Recruitment Ltd
Salary: From £40,000 to £55,000 per annum + Bens Package
Posted: 40 minutes ago
London
ComputAppoint
Salary: £65000 - £75000 per annum + Benefits
Posted: 1 hour ago
London
I.T. Skillfinder
Posted: 3 hours ago
London
I.T. Skillfinder
Posted: 3 hours ago
London
Logic Engagements Ltd
Salary: £45000 - £50000 per annum + Bonus, Shares & excellent pension
Posted: 6 hours ago
London
Etech Partners
Salary: To £50K + Bens
Posted: 7 hours ago
London
Thebes IT
Salary: £65000 per annum + excellent benefits
Posted: 7 hours ago
Hounslow, Middlesex
First Point
Salary: £60000.00 - £70000.00 per annum
Posted: 8 hours ago
Twickenham, Middlesex
First Point
Salary: £60000.00 - £70000.00 per annum
Posted: 8 hours ago
London
Mason Frank International
Salary: £90000 - £100000 per annum + Benefits & Bonuses & Remote working
Posted: 21 hours ago
South West London
First Point
Salary: £40000.00 - £48000.00 per annum
Posted: 22 hours ago
City, London
FT Select
Salary: From £70,000 to £85,000 per annum Plus bonus + car allowance + corpora
Posted: Yesterday
London
TLP Consultancy Ltd.
Salary: Extensive benefits
Posted: Yesterday
London
Reed Technology
Salary: £60000 - £70000 per annum
Posted: Yesterday
London
Computer People
Salary: £20000.00 per annum
Posted: Yesterday
London
Monarch Recruitment
Salary: £65000 - £75000 per annum, Benefits Excellent benefits
Posted: Yesterday
London
Refreshing Recruitment
Salary: £50000 - £55000 per annum + bens & flex working
Posted: Yesterday
London
Monarch Recruitment
Salary: £65000 - £75000 per annum, Benefits Excellent benefits
Posted: Yesterday
City, London
Real Staffing Group
Salary: Benefits & Bonus
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: 2 days ago