The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 78 99 129
Rank change year-on-year
+21 +30
Permanent jobs citing Service Delivery 1402 1366 1026
As % of all permanent IT jobs located in London 3.28% 3.01% 2.31%
As % of the Processes & Methodologies category 3.89% 3.59% 2.81%
Number of salaries quoted 1085 1053 778
Average salary £52,500 £55,000 £55,000
Average salary % change year-on-year
-4.54% -
90% offered a salary of more than £31,500 £32,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35998 38016 36575
As % of all permanent IT jobs located in London 84.13% 83.68% 82.43%
Number of salaries quoted 29996 31058 30564
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 27 March 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 423 £48,500 -11.81% 42
Beckenham +1 15 £36,500 +40.38% 4
Bromley +17 9 £65,000 +44.44% 1
Croydon +13 9 £55,000 +27.90% 3
Paddington +4 8 - -
Kingston Upon Thames -17 8 £45,000 -10.00%
Uxbridge -7 7 £27,000 -43.15% 1
Chessington - 7 £22,500 -
Harrow +9 6 £26,000 +6.12%
Wimbledon - 6 £53,750 -
Chiswick -2 4 £57,500 +53.33%
Westminster - 4 £84,500 -
Twickenham 0 3 £52,500 +69.35%
Docklands, London -7 3 £90,000 +2.85%
Romford -4 2 £40,000 - 2
Wembley - 2 £22,500 -
Worcester Park - 2 £34,500 -
Teddington +1 1 £80,000 - 1
Pinner - 1 £47,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 27 March 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1203 (45.76%) ITIL
2 905 (34.42%) Finance
3 734 (27.92%) Windows
4 607 (23.09%) Microsoft
5 549 (20.88%) Service Management
6 460 (17.50%) SLA
7 441 (16.77%) Project Management
8 416 (15.82%) MS Excel
9 370 (14.07%) Degree
10 366 (13.92%) Active Directory
11 317 (12.06%) SQL
12 303 (11.53%) VMware
13 288 (10.95%) Citrix
14 276 (10.50%) Cisco
15 243 (9.24%) Banking
16 237 (9.01%) Analytical Skills
17 232 (8.82%) Windows 7
18 224 (8.52%) PRINCE2
19 220 (8.37%) VMware Infrastructure
20 209 (7.95%) Oracle
21 206 (7.84%) MS Office
22 205 (7.80%) Change Management
23 203 (7.72%) Stakeholder Management
24 200 (7.61%) SQL Server
25 193 (7.34%) ITIL Certification
26 188 (7.15%) Continuous Improvement
27 183 (6.96%) Windows Server 2012
28 181 (6.88%) Firewall
29 175 (6.66%) Retail
30 170 (6.47%) Problem Management

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 27 March 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 157 (5.97%) MS Exchange
2 143 (5.44%) SharePoint
3 102 (3.88%) IIS
4 62 (2.36%) Lync
5 60 (2.28%) Exchange Server 2010
6 53 (2.02%) Blackberry Enterprise Server
7 38 (1.45%) Exchange Server 2003
8 34 (1.29%) Exchange Server 2013
9 26 (0.99%) Exchange Server 2007
10 23 (0.87%) Apache
11 18 (0.68%) Office Communications Server
12 17 (0.65%) Tomcat
13 14 (0.53%) Elasticsearch
14 12 (0.46%) WebSphere
15 11 (0.42%) JBoss
15 11 (0.42%) SAS
16 10 (0.38%) CMS
16 10 (0.38%) SharePoint 2010
17 9 (0.34%) SharePoint 2013
17 9 (0.34%) nginx
Applications
1 416 (15.82%) MS Excel
2 206 (7.84%) MS Office
3 79 (3.00%) MS PowerPoint
4 61 (2.32%) MS Project
5 47 (1.79%) MS Visio
6 22 (0.84%) Spreadsheet
7 8 (0.30%) Photoshop
8 5 (0.19%) Mingle
9 4 (0.15%) Open Workbench
10 3 (0.11%) SPSS
11 2 (0.076%) InfoPath
11 2 (0.076%) Adobe Creative Suite
12 1 (0.038%) GNU Octave
Business Applications
1 26 (0.99%) Oracle EBS
2 24 (0.91%) Oracle ERP
3 19 (0.72%) Dynamics CRM
3 19 (0.72%) Oracle EBS R12
4 17 (0.65%) Remedy ITSM
5 16 (0.61%) SAP EWM
6 15 (0.57%) Oracle Payables
6 15 (0.57%) Oracle Receivables
6 15 (0.57%) Oracle General Ledger
6 15 (0.57%) Oracle Payroll
7 14 (0.53%) Dynamics GP
8 12 (0.46%) Oracle Financials
8 12 (0.46%) Oracle Cash Management
9 11 (0.42%) SAP ERP
10 10 (0.38%) SAP SM
10 10 (0.38%) Oracle Applications
11 8 (0.30%) ResourceLink
12 7 (0.27%) Oracle HRMS
13 5 (0.19%) Temenos T24
13 5 (0.19%) SAP BPC
Cloud Services
1 40 (1.52%) SaaS
2 26 (0.99%) Microsoft Azure
3 22 (0.84%) IaaS
4 18 (0.68%) Office 365
5 16 (0.61%) Amazon AWS
6 4 (0.15%) Cloud Computing
6 4 (0.15%) GitHub
7 3 (0.11%) SuccessFactors
7 3 (0.11%) Taleo
8 2 (0.076%) Google Apps
8 2 (0.076%) PaaS
8 2 (0.076%) Force.com
8 2 (0.076%) Yammer
9 1 (0.038%) AWS CloudFormation
9 1 (0.038%) Virtual Private Cloud
9 1 (0.038%) ElastiCache
9 1 (0.038%) Amazon ElastiCache
9 1 (0.038%) Amazon EC2
9 1 (0.038%) Heroku
Communications & Networking
1 181 (6.88%) Firewall
2 138 (5.25%) Internet
3 136 (5.17%) DNS
4 133 (5.06%) SAN
5 121 (4.60%) LAN
6 120 (4.56%) DHCP
7 115 (4.37%) WAN
8 109 (4.15%) VPN
9 105 (3.99%) Wireless
10 103 (3.92%) MPLS
11 77 (2.93%) VoIP
12 75 (2.85%) Cisco ASA
13 58 (2.21%) TCP/IP
14 55 (2.09%) BGP
15 48 (1.83%) OSPF
16 44 (1.67%) Ethernet
17 43 (1.64%) FTP
17 43 (1.64%) Cisco Nexus
18 39 (1.48%) iSCSI
19 33 (1.26%) Fibre Channel
Database & Business Intelligence
1 200 (7.61%) SQL Server
2 60 (2.28%) MySQL
3 53 (2.02%) Relational Database
4 31 (1.18%) Data Mining
5 29 (1.10%) SQL Server 2012
6 28 (1.07%) Oracle Database
7 27 (1.03%) SQL Server 2008
8 26 (0.99%) Data Warehouse
9 24 (0.91%) SQL Server Integration Services
10 23 (0.87%) SQL Server Reporting Services
10 23 (0.87%) SQL Server Analysis Services
11 22 (0.84%) Big Data
12 19 (0.72%) Crystal Reports
13 18 (0.68%) NoSQL
14 15 (0.57%) Oracle Reports
15 14 (0.53%) Redis
15 14 (0.53%) MongoDB
16 13 (0.49%) OLAP
16 13 (0.49%) Oracle Database 11g
17 12 (0.46%) Hadoop
Development Applications
1 34 (1.29%) JIRA
2 32 (1.22%) Visual Studio
3 18 (0.68%) Team Foundation Server
4 14 (0.53%) Subversion
5 10 (0.38%) SQL Server Management Studio (SSMS)
6 7 (0.27%) ClearQuest
6 7 (0.27%) ClearCase
7 6 (0.23%) MSI
7 6 (0.23%) Selenium
8 5 (0.19%) FitNesse
8 5 (0.19%) Atlassian Bamboo
8 5 (0.19%) TeamCity
8 5 (0.19%) JBehave
8 5 (0.19%) CruiseControl
8 5 (0.19%) Robot Framework
8 5 (0.19%) Cucumber
8 5 (0.19%) Hudson
8 5 (0.19%) Concordion
8 5 (0.19%) SpecFlow
8 5 (0.19%) Jenkins
General
1 905 (34.42%) Finance
2 243 (9.24%) Banking
3 175 (6.66%) Retail
4 151 (5.74%) Telecoms
5 120 (4.56%) Legal
6 109 (4.15%) Law
7 90 (3.42%) Marketing
8 88 (3.35%) Financial Institution
9 77 (2.93%) Investment Banking
10 72 (2.74%) Back Office
11 65 (2.47%) Front Office
12 41 (1.56%) Advertising
13 39 (1.48%) Billing
14 30 (1.14%) Publishing
15 24 (0.91%) French Language
16 21 (0.80%) Spanish Language
17 20 (0.76%) German Language
18 13 (0.49%) Manufacturing
19 12 (0.46%) General Ledger
20 10 (0.38%) Local Government
Job Titles
1 565 (21.49%) Service Manager
2 392 (14.91%) Delivery Manager
3 370 (14.07%) Services Delivery Manager
4 357 (13.58%) Analyst
5 189 (7.19%) Consultant
6 162 (6.16%) Support Engineer
7 147 (5.59%) Support Analyst
8 129 (4.91%) Architect
9 106 (4.03%) Senior Manager
10 103 (3.92%) Project Manager
11 73 (2.78%) Service Analyst
12 72 (2.74%) Team Leader
13 70 (2.66%) Desktop Support
14 68 (2.59%) Business Analyst
15 65 (2.47%) Developer
16 63 (2.40%) IT Services Manager
17 62 (2.36%) IT Support
18 61 (2.32%) Administrator
19 59 (2.24%) Applications Support
19 59 (2.24%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 74 (2.81%) .NET
2 64 (2.43%) XML
3 51 (1.94%) Web Services
4 44 (1.67%) Middleware
5 31 (1.18%) HTML
6 24 (0.91%) J2EE
6 24 (0.91%) Spring
7 20 (0.76%) Oracle Fusion
7 20 (0.76%) Spring MVC
8 18 (0.68%) jQuery
9 17 (0.65%) Ajax
9 17 (0.65%) Hibernate
10 16 (0.61%) ASP.NET
11 14 (0.53%) REST
12 12 (0.46%) SOAP
12 12 (0.46%) LAMP
13 11 (0.42%) Flash
13 11 (0.42%) CSS
14 10 (0.38%) .NET Framework
14 10 (0.38%) JSON
Miscellaneous
1 237 (9.01%) Analytical Skills
2 148 (5.63%) Management Information System
3 116 (4.41%) Blackberry
4 85 (3.23%) Computer Science
5 68 (2.59%) Enterprise Software
6 46 (1.75%) Foreign Exchange (FX)
7 44 (1.67%) User Experience
8 38 (1.45%) Hedge funds
9 33 (1.26%) Open Source
10 32 (1.22%) Clustering
11 30 (1.14%) Statistics
12 28 (1.07%) Performance Metrics
13 27 (1.03%) Video Conferencing
14 26 (0.99%) PMI
15 24 (0.91%) Mainframe
16 17 (0.65%) E-Learning
16 17 (0.65%) CMDB
17 16 (0.61%) Fat Client
17 16 (0.61%) Mathematics
17 16 (0.61%) Thin Client
Operating Systems
1 734 (27.92%) Windows
2 232 (8.82%) Windows 7
3 183 (6.96%) Windows Server 2012
4 157 (5.97%) Windows Server 2008
5 144 (5.48%) Linux
6 98 (3.73%) Windows Server 2003
7 94 (3.58%) UNIX
8 75 (2.85%) Windows XP
9 70 (2.66%) Windows 8
10 33 (1.26%) Windows Vista
11 28 (1.07%) Mac OS X
12 18 (0.68%) Solaris
13 17 (0.65%) Red Hat Enterprise Linux
14 14 (0.53%) Mac OS
15 12 (0.46%) Ubuntu
16 11 (0.42%) AIX
17 8 (0.30%) Apple iOS
18 5 (0.19%) Android
19 3 (0.11%) Windows 2000 Server
19 3 (0.11%) zOS
Processes & Methodologies
1 1203 (45.76%) ITIL
2 549 (20.88%) Service Management
3 441 (16.77%) Project Management
4 224 (8.52%) PRINCE2
5 205 (7.80%) Change Management
6 203 (7.72%) Stakeholder Management
7 188 (7.15%) Continuous Improvement
8 170 (6.47%) Problem Management
9 163 (6.20%) People Management
10 148 (5.63%) Incident Management
11 145 (5.52%) Agile Software Development
12 143 (5.44%) Mentoring
13 141 (5.36%) ITSM
14 139 (5.29%) Business Development
15 130 (4.94%) Line Management
16 126 (4.79%) Disaster Recovery
17 113 (4.30%) Risk Management
18 110 (4.18%) Business Continuity
19 104 (3.96%) CRM
20 102 (3.88%) Coaching
Programming Languages
1 317 (12.06%) SQL
2 141 (5.36%) Java
3 76 (2.89%) PowerShell
4 60 (2.28%) Perl
5 42 (1.60%) C
6 40 (1.52%) JavaScript
7 33 (1.26%) C#
8 30 (1.14%) PL/SQL
9 28 (1.07%) Python
10 26 (0.99%) Bash Shell
11 22 (0.84%) Shell Script
12 20 (0.76%) PHP
13 17 (0.65%) VBA
14 16 (0.61%) ABAP
14 16 (0.61%) T-SQL
15 15 (0.57%) R
16 14 (0.53%) VB
17 12 (0.46%) VBScript
18 11 (0.42%) Scala
19 6 (0.23%) Ruby
Qualifications
1 370 (14.07%) Degree
2 193 (7.34%) ITIL Certification
3 145 (5.52%) Microsoft Certification
4 130 (4.94%) Cisco Certification
5 114 (4.34%) Security Cleared
6 112 (4.26%) MCSE
7 81 (3.08%) CCNA
8 67 (2.55%) MCP
9 60 (2.28%) PMI Certification
10 59 (2.24%) SC Cleared
11 50 (1.90%) CCNP
12 42 (1.60%) MCSA
13 41 (1.56%) CCA
13 41 (1.56%) Citrix Certification
14 34 (1.29%) PMP
15 33 (1.26%) ACCA
15 33 (1.26%) CIMA
15 33 (1.26%) ITIL Foundation Certificate
16 30 (1.14%) MCITP
17 28 (1.07%) PRINCE2 Certification
Quality Assurance & Compliance
1 460 (17.50%) SLA
2 77 (2.93%) QA
3 64 (2.43%) COBIT
4 32 (1.22%) PCI DSS
5 23 (0.87%) ISO 9001
6 22 (0.84%) ISO/IEC 27001
7 13 (0.49%) Sarbanes-Oxley
8 9 (0.34%) ISO 9000
9 8 (0.30%) PMBOK
10 6 (0.23%) MiFID
11 5 (0.19%) EMIR
12 4 (0.15%) HIPAA
12 4 (0.15%) Basel II
13 2 (0.076%) Basel III
13 2 (0.076%) Solvency II
13 2 (0.076%) Val IT
14 1 (0.038%) P3O
14 1 (0.038%) FINREP
14 1 (0.038%) HL7
System Software
1 366 (13.92%) Active Directory
2 220 (8.37%) VMware Infrastructure
3 91 (3.46%) XenApp
4 84 (3.20%) Hyper-V
5 44 (1.67%) vSphere
6 38 (1.45%) XenDesktop
7 34 (1.29%) Terminal Services
8 32 (1.22%) Citrix Presentation Server
9 20 (0.76%) Terminal Server
10 18 (0.68%) Microsoft App-V
11 15 (0.57%) VMware ESX
12 12 (0.46%) NFS
13 9 (0.34%) Varnish
14 7 (0.27%) Samba
15 5 (0.19%) VMware Workstation
15 5 (0.19%) VMware ESXi
15 5 (0.19%) XenServer
16 4 (0.15%) Oracle RAC
17 3 (0.11%) UAG
17 3 (0.11%) KVM
Systems Management
1 71 (2.70%) SCCM
2 40 (1.52%) SCOM
3 27 (1.03%) FortiGate
4 25 (0.95%) Nagios
5 21 (0.80%) OpenView
6 17 (0.65%) Tivoli
7 16 (0.61%) SCOrch
8 15 (0.57%) Puppet
9 12 (0.46%) Cacti
10 9 (0.34%) ZABBIX
10 9 (0.34%) Sysprep
11 8 (0.30%) Norton AntiVirus
12 6 (0.23%) Tivoli Storage Manager
13 5 (0.19%) Symantec Enterprise Vault
13 5 (0.19%) Casper Suite
13 5 (0.19%) ITRS Geneos
14 4 (0.15%) Cisco CUCM
14 4 (0.15%) HP Quality Center
14 4 (0.15%) Systems Management Server (SMS)
14 4 (0.15%) WMI
Vendors
1 607 (23.09%) Microsoft
2 303 (11.53%) VMware
3 288 (10.95%) Citrix
4 276 (10.50%) Cisco
5 209 (7.95%) Oracle
6 129 (4.91%) Juniper
7 118 (4.49%) HP
8 99 (3.77%) ServiceNow
9 94 (3.58%) SAP
10 88 (3.35%) Apple
11 81 (3.08%) Symantec
12 66 (2.51%) F5
13 63 (2.40%) IBM
14 62 (2.36%) Remedy
15 49 (1.86%) Dell
16 48 (1.83%) CheckPoint
17 47 (1.79%) EMC
18 40 (1.52%) Avaya
19 36 (1.37%) Bloomberg
20 34 (1.29%) NetApp
City, London
Hays - Computacenter
Salary: Competitive
Posted: 8 hours ago
London
Pioneer Search Ltd
Salary: OTE
Posted: 2 days ago
City, London
RecruitmentRevolution.com Limited
Salary: Up to £26,000 per annum
Posted: 2 days ago
Croydon, Surrey
FT Select
Salary: From £30,000 to £35,000 per annum plus benefits
Posted: 2 days ago
London
Randstad Technologies
Salary: £42000.00 - £45000.00 per annum + Bens + Bonus + Pension
Posted: 2 days ago
Central London / West End
Westbourne Partners
Salary: From £60,000 to £65,000 per annum
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 2 days ago
City, London
Lloyds Banking Group
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £22500 - £26000 per annum
Posted: 2 days ago
Hayes, Middlesex
Quadratek People Limited
Salary: From £100,000 to £140,000 per annum Excellent salary plus uncapped var
Posted: 2 days ago
London
MoneySuperMarket.com
Posted: 2 days ago
London
MoneySuperMarket.com
Posted: 2 days ago
London
MoneySuperMarket.com
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £25000 per annum + Fixed Term until Dec
Posted: 3 days ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum + Benefits
Posted: 3 days ago
London
Harvey Nash plc
Salary: £40000 - £50000 per annum + £5k Bonus + Benefits
Posted: 3 days ago
London
Lorien Resourcing
Salary: MARKET RATE
Posted: 3 days ago
City, London
Talent Spa
Salary: Competitive Salary + Bonus scheme
Posted: 3 days ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £34500 per annum + Excellent Benefits
Posted: 3 days ago
South West London
Harris Global
Salary: £50000 - £55000 per annum + Benifits + Bonus
Posted: 3 days ago