The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 145 132 110
Rank change year-on-year
-13 -22
Permanent jobs citing Service Delivery 805 1055 1249
As % of all permanent IT jobs located in London 2.29% 2.42% 2.74%
As % of the Processes & Methodologies category 2.58% 2.74% 3.18%
Number of salaries quoted 642 838 1030
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year
+4.54% -
90% offered a salary of more than £31,050 £36,000 £32,500
10% offered a salary of more than £80,000 £82,500 £80,000
UK excluding London median salary £43,751 £45,000 £45,000
% change year-on-year
-2.77% -
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
31262 38494 39276
As % of all permanent IT jobs located in London 89.09% 88.20% 86.21%
Number of salaries quoted 26542 32454 33138
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 3 December 2016.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +52 130 £55,000 +4.76% 18
Wimbledon +5 13 £27,000 -44.32%
Uxbridge +8 8 £57,500 -17.85%
Croydon -11 8 £57,604 +0.18% 5
Bromley +7 7 £24,000 -43.52%
Canary Wharf -6 5 £42,500 -44.26%
Chessington - 5 £35,000 -
Hammersmith +18 3 £75,000 +53.84%
Hounslow +10 3 £52,500 +0.96%
Teddington - 3 £45,000 -
Ealing - 2 £67,500 -
Docklands, London +6 1 £67,500 +87.50%
Beckenham - 1 £42,500 -
Enfield - 1 £42,500 -
Grays - 1 £34,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 3 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 728 (41.46%) ITIL
2 637 (36.28%) Finance
3 458 (26.08%) Project Management
4 403 (22.95%) Microsoft
5 320 (18.22%) Windows
6 295 (16.80%) Service Management
7 276 (15.72%) PRINCE2
8 270 (15.38%) MS Excel
9 260 (14.81%) SLA
10 256 (14.58%) Agile Software Development
10 256 (14.58%) Degree
11 189 (10.76%) Management Information System
12 180 (10.25%) Stakeholder Management
12 180 (10.25%) Analytical Skills
13 163 (9.28%) Retail
14 161 (9.17%) Oracle
15 158 (9.00%) SQL
15 158 (9.00%) Cisco
16 152 (8.66%) Active Directory
17 148 (8.43%) MS Office
17 148 (8.43%) Change Management
18 145 (8.26%) Continuous Improvement
19 138 (7.86%) Incident Management
20 134 (7.63%) Firewall
21 133 (7.57%) Banking
22 129 (7.35%) VMware
23 128 (7.29%) ITIL Certification
24 126 (7.18%) CRM
25 125 (7.12%) SQL Server
26 116 (6.61%) QA

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (4.16%) SharePoint
2 67 (3.82%) Skype for Business
3 58 (3.30%) MS Exchange
4 55 (3.13%) WebSphere
5 33 (1.88%) IIS
6 19 (1.08%) Apache
6 19 (1.08%) Exchange Server 2013
7 18 (1.03%) Oracle SOA Suite
8 17 (0.97%) Exchange Server 2010
9 11 (0.63%) Tomcat
10 9 (0.51%) Exchange Server 2007
11 8 (0.46%) JBoss
12 7 (0.40%) CMS
13 6 (0.34%) Blackberry Enterprise Server
13 6 (0.34%) WebLogic
14 5 (0.28%) ArcGIS
14 5 (0.28%) SharePoint 2013
15 4 (0.23%) Confluence
15 4 (0.23%) Oracle HTTP Server
16 3 (0.17%) SAS
Applications
1 270 (15.38%) MS Excel
2 148 (8.43%) MS Office
3 102 (5.81%) MS PowerPoint
4 27 (1.54%) MS Project
5 24 (1.37%) MS Visio
6 2 (0.11%) Adobe Creative Suite
7 1 (0.057%) Spreadsheet
Business Applications
1 67 (3.82%) Oracle Financials
2 54 (3.08%) Oracle Retail
2 54 (3.08%) PeopleSoft Financials
3 26 (1.48%) SAP FI
4 15 (0.85%) Dynamics AX
4 15 (0.85%) SAP CO
4 15 (0.85%) SAP FI/CO
4 15 (0.85%) SAP MM
5 13 (0.74%) Oracle EBS
5 13 (0.74%) SAP FI-AP
5 13 (0.74%) SAP SD
6 12 (0.68%) Dynamics CRM
6 12 (0.68%) SAP APO
6 12 (0.68%) SAP HCM
6 12 (0.68%) SAP HR
6 12 (0.68%) Unit4 Business World
7 11 (0.63%) SAP FI-AR
7 11 (0.63%) SAP PS
8 5 (0.28%) Temenos T24
9 4 (0.23%) Oracle EBS R12
Cloud Services
1 102 (5.81%) Office 365
2 63 (3.59%) Microsoft Azure
3 52 (2.96%) Amazon AWS
4 48 (2.73%) SaaS
5 30 (1.71%) PaaS
6 21 (1.20%) IaaS
7 14 (0.80%) Cloud Computing
8 7 (0.40%) Force.com
8 7 (0.40%) G Suite
9 6 (0.34%) Amazon EC2
9 6 (0.34%) iPaaS
10 4 (0.23%) Google Cloud Platform
10 4 (0.23%) OneDrive
11 3 (0.17%) AWS CloudFormation
11 3 (0.17%) Yammer
12 2 (0.11%) Amazon CloudWatch
12 2 (0.11%) AWS CloudTrail
12 2 (0.11%) AWS Elastic Beanstalk
12 2 (0.11%) Google Compute Engine
12 2 (0.11%) Virtual Private Cloud
Communications & Networking
1 134 (7.63%) Firewall
2 66 (3.76%) WAN
3 63 (3.59%) DNS
4 62 (3.53%) LAN
5 50 (2.85%) VPN
6 47 (2.68%) TCP/IP
7 46 (2.62%) Internet
7 46 (2.62%) Network Security
8 45 (2.56%) Cisco ASA
9 41 (2.33%) DHCP
9 41 (2.33%) Wireless
10 26 (1.48%) MPLS
11 24 (1.37%) Skype
12 20 (1.14%) SAN
13 19 (1.08%) Intranet
14 17 (0.97%) Cisco IOS
15 14 (0.80%) Ethernet
15 14 (0.80%) OSPF
16 13 (0.74%) NAS
16 13 (0.74%) VoIP
Database & Business Intelligence
1 125 (7.12%) SQL Server
2 47 (2.68%) Data Warehouse
3 33 (1.88%) Relational Database
4 24 (1.37%) MySQL
5 21 (1.20%) SQL Server 2008
5 21 (1.20%) SQL Server Integration Services
6 20 (1.14%) QlikView
7 17 (0.97%) Big Data
8 16 (0.91%) GIS
8 16 (0.91%) SQL Server 2012
9 15 (0.85%) RDBMS
10 13 (0.74%) SQL Server 2014
10 13 (0.74%) SQL Server Reporting Services
11 12 (0.68%) SQL Server 2005
12 10 (0.57%) Hadoop
13 8 (0.46%) Power BI
14 7 (0.40%) Oracle Reports
15 6 (0.34%) Crystal Reports
15 6 (0.34%) Data Mining
15 6 (0.34%) MS Access
Development Applications
1 19 (1.08%) TeamCity
2 18 (1.03%) JIRA
3 16 (0.91%) Atlassian Bamboo
4 14 (0.80%) Git (software)
5 13 (0.74%) Hudson
5 13 (0.74%) Octopus Deploy
5 13 (0.74%) Team Foundation Server
6 11 (0.63%) MSBuild
7 8 (0.46%) Subversion
7 8 (0.46%) Visual Studio
8 6 (0.34%) Eclipse
9 5 (0.28%) Ant
9 5 (0.28%) Oracle Forms
9 5 (0.28%) Selenium
10 4 (0.23%) HP UFT
10 4 (0.23%) Jenkins
10 4 (0.23%) VersionOne
11 2 (0.11%) NuGet
11 2 (0.11%) SQL Server Management Studio (SSMS)
11 2 (0.11%) Vagrant
General
1 637 (36.28%) Finance
2 163 (9.28%) Retail
3 133 (7.57%) Banking
4 90 (5.13%) Legal
5 72 (4.10%) Law
6 62 (3.53%) Telecoms
7 60 (3.42%) Marketing
8 28 (1.59%) Advertising
9 23 (1.31%) Investment Banking
9 23 (1.31%) Publishing
10 21 (1.20%) Back Office
11 18 (1.03%) Financial Institution
12 16 (0.91%) Manufacturing
13 13 (0.74%) French Language
13 13 (0.74%) Games
14 10 (0.57%) Front Office
14 10 (0.57%) General Ledger
15 9 (0.51%) Billing
15 9 (0.51%) German Language
16 8 (0.46%) Italian Language
Job Titles
1 332 (18.91%) Service Manager
2 234 (13.33%) Analyst
3 217 (12.36%) Services Delivery Manager
4 212 (12.07%) Delivery Manager
5 200 (11.39%) IT Manager
6 124 (7.06%) Architect
7 120 (6.83%) IT Services Manager
8 97 (5.52%) Project Manager
9 73 (4.16%) Consultant
10 68 (3.87%) Team Leader
11 60 (3.42%) IT Support
12 59 (3.36%) Solutions Architect
13 57 (3.25%) Infrastructure Manager
14 56 (3.19%) IT Services Delivery Manager
15 55 (3.13%) Service Analyst
16 50 (2.85%) Support Manager
17 49 (2.79%) Technical Manager
18 47 (2.68%) Support Engineer
19 46 (2.62%) Account Manager
19 46 (2.62%) Network Engineer
Libraries, Frameworks & Software Standards
1 70 (3.99%) .NET
2 60 (3.42%) Web Services
3 44 (2.51%) Middleware
4 32 (1.82%) HTML
5 31 (1.77%) XML
6 19 (1.08%) SOAP
7 14 (0.80%) CSS
8 13 (0.74%) XBRL
9 12 (0.68%) J2EE
10 10 (0.57%) ASP.NET
11 8 (0.46%) .NET Framework
12 7 (0.40%) Ajax
12 7 (0.40%) JSON
13 6 (0.34%) WCF
14 5 (0.28%) HTML5
14 5 (0.28%) Visualforce
15 4 (0.23%) AngularJS
15 4 (0.23%) jQuery
15 4 (0.23%) SAP Fiori
15 4 (0.23%) Twitter Bootstrap
Miscellaneous
1 189 (10.76%) Management Information System
2 180 (10.25%) Analytical Skills
3 106 (6.04%) Data Centre
4 68 (3.87%) Computer Science
5 63 (3.59%) Virtual Team
6 38 (2.16%) Smartphone
7 31 (1.77%) Enterprise Software
8 30 (1.71%) FMCG
9 23 (1.31%) IVR
10 22 (1.25%) Statistics
11 19 (1.08%) iPad
11 19 (1.08%) PMI
12 18 (1.03%) Mathematics
13 17 (0.97%) Replication
13 17 (0.97%) Video Conferencing
14 16 (0.91%) User Experience
15 15 (0.85%) Performance Metrics
16 14 (0.80%) Blackberry
16 14 (0.80%) Foreign Exchange (FX)
17 13 (0.74%) N-Tier
Operating Systems
1 320 (18.22%) Windows
2 96 (5.47%) Linux
3 82 (4.67%) Windows Server
4 68 (3.87%) Windows 7
5 56 (3.19%) Unix
6 55 (3.13%) Windows Server 2008
6 55 (3.13%) Windows Server 2012
7 29 (1.65%) Windows Server 2003
8 26 (1.48%) Windows 8
9 21 (1.20%) Apple iOS
10 20 (1.14%) Android
11 19 (1.08%) Windows 10
12 17 (0.97%) Red Hat Enterprise Linux
13 16 (0.91%) Solaris
14 14 (0.80%) Windows XP
15 10 (0.57%) Mac OS X
16 4 (0.23%) Mac OS
16 4 (0.23%) Windows Phone
17 3 (0.17%) Data ONTAP
18 2 (0.11%) CatOS
Processes & Methodologies
1 728 (41.46%) ITIL
2 458 (26.08%) Project Management
3 295 (16.80%) Service Management
4 276 (15.72%) PRINCE2
5 256 (14.58%) Agile Software Development
6 180 (10.25%) Stakeholder Management
7 148 (8.43%) Change Management
8 145 (8.26%) Continuous Improvement
9 138 (7.86%) Incident Management
10 126 (7.18%) CRM
11 106 (6.04%) ITSM
12 102 (5.81%) Line Management
13 100 (5.69%) Risk Management
14 96 (5.47%) Problem Management
15 91 (5.18%) Waterfall
16 86 (4.90%) E-Commerce
17 84 (4.78%) People Management
18 83 (4.73%) Business Intelligence
19 82 (4.67%) Disaster Recovery
19 82 (4.67%) Performance Management
Programming Languages
1 158 (9.00%) SQL
2 62 (3.53%) PowerShell
3 51 (2.90%) Java
4 46 (2.62%) C
5 24 (1.37%) Python
5 24 (1.37%) Shell Script
5 24 (1.37%) VB.NET
6 23 (1.31%) C#
7 22 (1.25%) JavaScript
8 14 (0.80%) Perl
9 12 (0.68%) T-SQL
10 10 (0.57%) VB
10 10 (0.57%) VBA
11 9 (0.51%) VBScript
12 7 (0.40%) Bash Shell
13 6 (0.34%) Ruby
14 5 (0.28%) ABAP
14 5 (0.28%) Apex Code
14 5 (0.28%) PHP
14 5 (0.28%) VB6
Qualifications
1 256 (14.58%) Degree
2 128 (7.29%) ITIL Certification
3 81 (4.61%) Microsoft Certification
4 75 (4.27%) PMP
5 52 (2.96%) Cisco Certification
6 47 (2.68%) Security Cleared
7 39 (2.22%) PMI Certification
8 34 (1.94%) CCNA
8 34 (1.94%) PRINCE2 Certification
9 33 (1.88%) MCSE
10 31 (1.77%) MCITP
11 29 (1.65%) CISSP
11 29 (1.65%) ISEB
12 23 (1.31%) ACCA
12 23 (1.31%) CCNP
12 23 (1.31%) MCP
13 22 (1.25%) CISA
14 19 (1.08%) MCSA
15 17 (0.97%) CISM
16 16 (0.91%) CCA
Quality Assurance & Compliance
1 260 (14.81%) SLA
2 116 (6.61%) QA
3 66 (3.76%) ISO/IEC 27001
4 23 (1.31%) COBIT
5 15 (0.85%) Data Quality
6 13 (0.74%) Sarbanes-Oxley
7 12 (0.68%) PCI DSS
8 10 (0.57%) P3O
9 6 (0.34%) ISO 9001
9 6 (0.34%) ISO27002
10 5 (0.28%) BS25999
10 5 (0.28%) ISO 14001
11 4 (0.23%) COSO
12 3 (0.17%) MiFID
12 3 (0.17%) PMBOK
13 2 (0.11%) GCP
13 2 (0.11%) HMG Security Policy Framework
14 1 (0.057%) Dodd-Frank
14 1 (0.057%) GAMP
14 1 (0.057%) WCAG
System Software
1 152 (8.66%) Active Directory
2 107 (6.09%) VMware Infrastructure
3 40 (2.28%) Hyper-V
4 22 (1.25%) vSphere
5 21 (1.20%) VMware ESX
6 18 (1.03%) XenApp
7 11 (0.63%) VMware Workstation
8 9 (0.51%) Microsoft App-V
8 9 (0.51%) VMware ESXi
9 8 (0.46%) Terminal Services
9 8 (0.46%) XenDesktop
10 7 (0.40%) Virtual Machines
11 5 (0.28%) Docker
11 5 (0.28%) Forefront TMG
11 5 (0.28%) Terminal Server
12 4 (0.23%) Tivoli Workload Scheduler
12 4 (0.23%) Virtual Servers
13 3 (0.17%) EMC RecoverPoint
13 3 (0.17%) Firmware
13 3 (0.17%) NFS
Systems Management
1 46 (2.62%) SCCM
2 32 (1.82%) Opscode Chef
3 30 (1.71%) Puppet
4 26 (1.48%) FortiGate
5 23 (1.31%) Ansible
6 13 (0.74%) WSUS
7 11 (0.63%) Microsoft Clustering
7 11 (0.63%) SCOM
8 8 (0.46%) SCVMM
9 7 (0.40%) NetBackup
10 5 (0.28%) Cisco CUCM
10 5 (0.28%) Forefront Identity Manager
10 5 (0.28%) MOM
11 4 (0.23%) Cisco UCCX
11 4 (0.23%) McAfee ePO
11 4 (0.23%) Oracle Enterprise Manager
11 4 (0.23%) Tivoli
12 3 (0.17%) Backup Exec
12 3 (0.17%) Norton AntiVirus
12 3 (0.17%) Oracle RMAN
Vendors
1 403 (22.95%) Microsoft
2 161 (9.17%) Oracle
3 158 (9.00%) Cisco
4 129 (7.35%) VMware
5 84 (4.78%) Citrix
6 82 (4.67%) SAP
7 63 (3.59%) HP
8 55 (3.13%) PeopleSoft
9 54 (3.08%) ATG
9 54 (3.08%) Hyperion
9 54 (3.08%) Retek
10 53 (3.02%) CheckPoint
11 48 (2.73%) ServiceNow
12 43 (2.45%) Juniper
13 41 (2.33%) Intel Security
14 37 (2.11%) Palo Alto
15 34 (1.94%) Apple
16 33 (1.88%) Dell
17 31 (1.77%) Fortinet
17 31 (1.77%) Salesforce.com
Central London / West End
Digitech Resourcing Ltd
Salary: From £65,000 to £75,000 per annum Plus package and benefits
Posted: Yesterday
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: Yesterday
London
Plan-net
Salary: Competitive rate
Posted: 2 days ago
London
Computer People
Salary: £50000.00 - £55000.00 per annum + Car + Bens
Posted: 2 days ago
City, London
I3
Salary: £70000 - £71000 per annum + bonus + benefits
Posted: 2 days ago
East London
Charles Taylor plc
Salary: Market related
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £65000 per annum + bonus + flex bens package
Posted: 22 hours ago
City, London
Hemmersbach UK
Salary: From £24,000 to £26,000 per annum
Posted: 2 days ago
City, London
Mortimer Spinks
Salary: £60000 - £70000 per annum + benefits and Bonus
Posted: 3 days ago
London
Burns Sheehan
Salary: £60000 - £65000 per annum
Posted: Yesterday
South East London
Cloud Computing International
Salary: From £80,000 to £90,000 per annum + bonus & excellent benefits
Posted: Yesterday
West London
Owen Daniels Consultancy
Salary: Up to £45,000 per annum
Posted: Yesterday
Croydon, Surrey
Experis Ltd
Salary: £39000 - £45000 per annum
Posted: 5 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£75,000 plus bonus
Posted: 3 days ago
City, London
H&R Talent
Salary: From £28,000 to £33,000 per annum
Posted: 2 days ago
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 5 days ago
North West London
Executive Recruitment Services (ERS)
Salary: £30000 - £34000 per annum
Posted: 4 days ago
Croydon, Surrey
Experis Ltd
Salary: £52969.00 - £62239.00 per annum + pension + allowance + benefits
Posted: 5 days ago
London
Opilio Recruitment
Salary: From £50,000 to £60,000 per annum
Posted: Yesterday
City, London
Boston Hale
Salary: £60000.00 - £70000.00 per annum + Bonus, pension, healthcare
Posted: 2 days ago
City, London
Prospectus IT Recruitment
Posted: 4 days ago
London
Opilio Recruitment
Salary: From £50,000 to £60,000 per annum
Posted: Yesterday
South East London
Talent Crew
Salary: £40000 - £65000 per annum + Bonus & Excellent Benefits
Posted: 5 days ago
London
Experis Ltd
Salary: £57000.00 - £63000.00 per annum + +benefits
Posted: 4 days ago
North London
Ticketmaster UK
Salary: Competitive
Posted: 3 days ago
London
Hitachi Consulting UK
Salary: From £85,000 to £110,000 per annum Incl Benefits + Bonus
Posted: 8 days ago
London
Hitachi Consulting UK
Salary: From £75,000 to £95,000 per annum Incl Benefits + Bonus
Posted: 11 days ago
City, London
Prospectus IT Recruitment
Posted: 4 days ago
City, London
McGregor Boyall
Salary: £65000 - £75000 per annum
Posted: 4 days ago
London
IntaPeople
Salary: £35000 - £45000 per annum
Posted: 3 days ago