The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 125 106 122
Rank change year-on-year
-19 +16
Permanent jobs citing Service Delivery 953 1236 1174
As % of all permanent IT jobs located in London 2.47% 2.81% 2.48%
As % of the Processes & Methodologies category 2.75% 3.19% 2.85%
Number of salaries quoted 794 946 927
Median salary £52,500 £57,158 £50,000
Median salary % change year-on-year
-8.14% +14.31%
90% offered a salary of more than £30,000 £35,000 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34671 38778 41186
As % of all permanent IT jobs located in London 89.82% 88.22% 87.13%
Number of salaries quoted 30027 32683 33933
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 27 August 2016.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -4 187 £58,750 +6.81% 22
Croydon +5 18 £55,000 +107.54% 3
Wimbledon -12 11 - -
Kingston Upon Thames 0 6 £25,000 -50.00% 1
Uxbridge -5 6 £52,500 +16.66% 2
Canary Wharf -14 4 £70,000 +3.70%
West Drayton - 4 £30,500 -
Bromley +1 3 £42,500 +102.38%
Southwark -3 3 £40,500 +44.64%
Romford -12 3 £44,000 +76.00%
Teddington - 3 £62,500 - 1
Beckenham - 3 £21,500 -
Harrow +4 2 - -
Greenford - 2 £50,000 -
Hounslow -5 1 £53,000 -3.19%
Ealing - 1 £50,000 -
Westminster - 1 £35,000 -
Enfield - 1 £42,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 27 August 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Delivery.

1 966 (48.23%) ITIL
2 788 (39.34%) Finance
3 477 (23.81%) Project Management
4 438 (21.87%) Microsoft
5 386 (19.27%) Service Management
6 355 (17.72%) Windows
7 344 (17.17%) PRINCE2
8 331 (16.53%) SLA
9 305 (15.23%) Agile Software Development
10 297 (14.83%) Degree
11 270 (13.48%) MS Excel
12 216 (10.78%) Incident Management
13 211 (10.53%) Retail
14 206 (10.28%) Oracle
15 202 (10.08%) Change Management
16 196 (9.79%) Stakeholder Management
16 196 (9.79%) MS Office
17 186 (9.29%) Active Directory
18 179 (8.94%) Analytical Skills
19 171 (8.54%) CRM
19 171 (8.54%) Cisco
20 169 (8.44%) SQL
21 166 (8.29%) Banking
22 151 (7.54%) Management Information System
23 148 (7.39%) VMware
24 147 (7.34%) ITIL V3
25 146 (7.29%) Firewall
26 145 (7.24%) ITSM
27 144 (7.19%) Continuous Improvement
28 143 (7.14%) Waterfall

Service Delivery
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (4.74%) WebSphere
2 82 (4.09%) SharePoint
3 72 (3.59%) MS Exchange
4 52 (2.60%) Skype for Business
5 37 (1.85%) Exchange Server 2010
6 18 (0.90%) CMS
7 14 (0.70%) Exchange Server 2013
8 13 (0.65%) IIS
9 9 (0.45%) Apache
9 9 (0.45%) MQSeries
9 9 (0.45%) Tomcat
9 9 (0.45%) WebSphere Application Server
10 6 (0.30%) Exchange Server 2007
11 5 (0.25%) Blackberry Enterprise Server
11 5 (0.25%) Confluence
11 5 (0.25%) JBoss
11 5 (0.25%) Oracle Application Server
11 5 (0.25%) Oracle Spatial
12 4 (0.20%) SharePoint 2013
12 4 (0.20%) WebLogic
Applications
1 270 (13.48%) MS Excel
2 196 (9.79%) MS Office
3 78 (3.89%) MS PowerPoint
4 35 (1.75%) MS Project
5 12 (0.60%) MS Visio
6 6 (0.30%) Spreadsheet
7 2 (0.100%) Adobe Captivate
7 2 (0.100%) SPSS
8 1 (0.050%) Adobe Illustrator
8 1 (0.050%) Photoshop
Business Applications
1 91 (4.54%) Oracle Financials
2 85 (4.24%) Oracle Retail
3 82 (4.09%) PeopleSoft Financials
4 29 (1.45%) SAP APO
5 24 (1.20%) SAP MM
6 23 (1.15%) SAP SD
7 22 (1.10%) Dynamics AX
8 21 (1.05%) SAP FI
9 14 (0.70%) Dynamics CRM
10 11 (0.55%) Remedy ITSM
11 9 (0.45%) SAP CO
11 9 (0.45%) SAP FI/CO
12 8 (0.40%) Oracle Procure-to-Pay
12 8 (0.40%) SAP HCM
12 8 (0.40%) SAP HR
13 7 (0.35%) Oracle EBS
14 6 (0.30%) Dynamics NAV
14 6 (0.30%) SAP FI-AP
14 6 (0.30%) SAP FI-AR
14 6 (0.30%) SAP PS
Cloud Services
1 70 (3.49%) Office 365
2 50 (2.50%) Microsoft Azure
3 42 (2.10%) Amazon AWS
4 31 (1.55%) SaaS
5 16 (0.80%) PaaS
6 12 (0.60%) IaaS
7 10 (0.50%) Cloud Computing
8 5 (0.25%) Amazon EC2
8 5 (0.25%) Amazon S3
8 5 (0.25%) Google Apps
9 4 (0.20%) Force.com
10 3 (0.15%) Heroku
10 3 (0.15%) IBM Cloud
11 2 (0.100%) Amazon ElastiCache
11 2 (0.100%) AWS CloudFormation
11 2 (0.100%) AWS Elastic Beanstalk
11 2 (0.100%) Google Cloud Platform
11 2 (0.100%) Google Compute Engine
11 2 (0.100%) SoftLayer
11 2 (0.100%) SuccessFactors
Communications & Networking
1 146 (7.29%) Firewall
2 97 (4.84%) WAN
3 91 (4.54%) LAN
4 76 (3.79%) Cisco ASA
5 75 (3.74%) Network Security
6 64 (3.20%) VPN
7 60 (3.00%) SAN
8 56 (2.80%) Wireless
9 54 (2.70%) TCP/IP
10 48 (2.40%) VoIP
11 42 (2.10%) Internet
12 38 (1.90%) DNS
13 33 (1.65%) DHCP
14 28 (1.40%) MPLS
15 20 (1.00%) LDAP
15 20 (1.00%) NAS
15 20 (1.00%) NetScaler
15 20 (1.00%) Wi-Fi
16 18 (0.90%) IPsec
16 18 (0.90%) Skype
Database & Business Intelligence
1 141 (7.04%) SQL Server
2 55 (2.75%) Relational Database
3 48 (2.40%) Data Warehouse
4 35 (1.75%) SQL Server Integration Services
5 34 (1.70%) SQL Server 2008
6 31 (1.55%) Oracle Database
7 30 (1.50%) SQL Server 2014
8 29 (1.45%) Big Data
8 29 (1.45%) SQL Server 2012
9 23 (1.15%) SQL Server Reporting Services
10 19 (0.95%) RDBMS
11 15 (0.75%) BusinessObjects
11 15 (0.75%) GIS
12 14 (0.70%) SQL Server Analysis Services
13 12 (0.60%) Microsoft Analysis Services
13 12 (0.60%) MySQL
13 12 (0.60%) SQL Server 2005
14 9 (0.45%) Hadoop
14 9 (0.45%) Oracle Database 11g
15 8 (0.40%) Crystal Reports
Development Applications
1 24 (1.20%) HP UFT
2 23 (1.15%) Git (software)
3 22 (1.10%) Selenium
4 20 (1.00%) Rational Functional Tester
4 20 (1.00%) SilkTest
5 17 (0.85%) Subversion
6 14 (0.70%) Jenkins
7 13 (0.65%) Ant
8 11 (0.55%) GCC
9 8 (0.40%) InstallShield
9 8 (0.40%) MSI
9 8 (0.40%) Team Foundation Server
9 8 (0.40%) Visual Studio
9 8 (0.40%) WinDbg
10 7 (0.35%) JIRA
10 7 (0.35%) SQL Server Management Studio (SSMS)
11 2 (0.100%) Atlassian Bamboo
11 2 (0.100%) Oracle Forms
11 2 (0.100%) TeamCity
11 2 (0.100%) Vagrant
General
1 788 (39.34%) Finance
2 211 (10.53%) Retail
3 166 (8.29%) Banking
4 106 (5.29%) Telecoms
5 102 (5.09%) Legal
6 74 (3.69%) Law
7 71 (3.54%) Marketing
8 44 (2.20%) Investment Banking
9 36 (1.80%) Games
10 31 (1.55%) French Language
11 30 (1.50%) Manufacturing
12 27 (1.35%) Advertising
12 27 (1.35%) Front Office
13 22 (1.10%) Spanish Language
14 19 (0.95%) Back Office
15 18 (0.90%) Italian Language
16 17 (0.85%) German Language
17 16 (0.80%) Financial Institution
18 13 (0.65%) Billing
19 11 (0.55%) Publishing
Job Titles
1 416 (20.77%) Service Manager
2 309 (15.43%) Services Delivery Manager
3 308 (15.38%) Delivery Manager
4 265 (13.23%) Analyst
5 220 (10.98%) IT Manager
6 160 (7.99%) Architect
7 143 (7.14%) IT Services Manager
8 122 (6.09%) Project Manager
9 117 (5.84%) Consultant
10 92 (4.59%) Solutions Architect
11 88 (4.39%) Service Analyst
12 79 (3.94%) ITIL Manager
13 77 (3.84%) Infrastructure Manager
14 73 (3.64%) Network Engineer
14 73 (3.64%) Team Leader
15 71 (3.54%) IT Services Delivery Manager
16 66 (3.30%) ITIL Service Manager
17 61 (3.05%) ITIL Service Delivery Manager
18 59 (2.95%) Security Engineer
19 57 (2.85%) Support Analyst
Libraries, Frameworks & Software Standards
1 80 (3.99%) .NET
2 59 (2.95%) Middleware
3 57 (2.85%) Web Services
4 44 (2.20%) XML
5 38 (1.90%) HTML
6 27 (1.35%) SOAP
7 24 (1.20%) XBRL
8 16 (0.80%) FIX Protocol
9 11 (0.55%) 802.1X
10 10 (0.50%) CSS
11 7 (0.35%) IBM Integration Bus
11 7 (0.35%) J2EE
12 6 (0.30%) .NET Framework
13 5 (0.25%) LAMP
14 4 (0.20%) AngularJS
14 4 (0.20%) Flash
14 4 (0.20%) HTML5
14 4 (0.20%) XMPP
15 3 (0.15%) REST
15 3 (0.15%) Twitter Bootstrap
Miscellaneous
1 179 (8.94%) Analytical Skills
2 151 (7.54%) Management Information System
3 121 (6.04%) Data Centre
4 82 (4.09%) Computer Science
5 67 (3.34%) Virtual Team
6 37 (1.85%) FMCG
6 37 (1.85%) Smartphone
7 36 (1.80%) Fintech
8 35 (1.75%) Replication
9 28 (1.40%) Mathematics
9 28 (1.40%) Performance Metrics
10 27 (1.35%) PMI
11 24 (1.20%) Hedge funds
12 23 (1.15%) IVR
13 20 (1.00%) Video Conferencing
14 19 (0.95%) Enterprise Software
15 17 (0.85%) Fat Client
15 17 (0.85%) Thin Client
16 16 (0.80%) CMDB
16 16 (0.80%) RSA SecurID
Operating Systems
1 355 (17.72%) Windows
2 126 (6.29%) Linux
3 97 (4.84%) Windows Server
4 84 (4.19%) Windows 7
5 72 (3.59%) Unix
6 70 (3.49%) Windows Server 2008
7 44 (2.20%) Windows Server 2012
8 25 (1.25%) Red Hat Enterprise Linux
8 25 (1.25%) Windows 8
9 24 (1.20%) Apple iOS
10 20 (1.00%) Windows Server 2003
11 19 (0.95%) AIX
12 17 (0.85%) Windows 10
13 16 (0.80%) Android
14 14 (0.70%) CentOS
14 14 (0.70%) Windows XP
15 11 (0.55%) Oracle Linux
16 8 (0.40%) Mac OS X
16 8 (0.40%) Solaris
17 7 (0.35%) Mac OS
Processes & Methodologies
1 966 (48.23%) ITIL
2 477 (23.81%) Project Management
3 386 (19.27%) Service Management
4 344 (17.17%) PRINCE2
5 305 (15.23%) Agile Software Development
6 216 (10.78%) Incident Management
7 202 (10.08%) Change Management
8 196 (9.79%) Stakeholder Management
9 171 (8.54%) CRM
10 147 (7.34%) ITIL V3
11 145 (7.24%) ITSM
12 144 (7.19%) Continuous Improvement
13 143 (7.14%) Waterfall
14 142 (7.09%) Problem Management
15 131 (6.54%) Business Analysis
16 128 (6.39%) People Management
17 114 (5.69%) Risk Management
18 111 (5.54%) E-Commerce
19 105 (5.24%) Asset Management
19 105 (5.24%) TOGAF
Programming Languages
1 169 (8.44%) SQL
2 77 (3.84%) Java
3 47 (2.35%) PowerShell
4 46 (2.30%) C
5 35 (1.75%) VB.NET
6 31 (1.55%) C#
7 25 (1.25%) T-SQL
8 22 (1.10%) Bash Shell
8 22 (1.10%) Shell Script
9 21 (1.05%) Perl
10 19 (0.95%) Ruby
11 18 (0.90%) Python
12 17 (0.85%) PHP
13 14 (0.70%) VBScript
14 13 (0.65%) VBA
15 12 (0.60%) PL/SQL
16 9 (0.45%) JavaScript
17 6 (0.30%) ABAP
18 4 (0.20%) VB
19 3 (0.15%) Korn
Qualifications
1 297 (14.83%) Degree
2 132 (6.59%) ITIL Certification
3 90 (4.49%) Microsoft Certification
4 68 (3.39%) Cisco Certification
4 68 (3.39%) PMP
5 66 (3.30%) PMI Certification
6 62 (3.10%) MCSE
7 61 (3.05%) Security Cleared
8 46 (2.30%) PRINCE2 Certification
9 41 (2.05%) CISSP
10 37 (1.85%) CCNA
11 34 (1.70%) ISEB
12 30 (1.50%) ISTQB
13 29 (1.45%) ISTQB Foundation Certification
14 26 (1.30%) CISA
14 26 (1.30%) MCSA
15 24 (1.20%) ISTQB Advanced Certification
16 23 (1.15%) CCIE
17 22 (1.10%) CCNP
17 22 (1.10%) CISM
Quality Assurance & Compliance
1 331 (16.53%) SLA
2 93 (4.64%) QA
3 84 (4.19%) ISO/IEC 27001
4 25 (1.25%) COBIT
5 17 (0.85%) PCI DSS
6 14 (0.70%) Data Quality
7 12 (0.60%) Sarbanes-Oxley
8 8 (0.40%) HMG Security Policy Framework
9 6 (0.30%) PMBOK
10 5 (0.25%) ISO 14001
11 3 (0.15%) BS25999
11 3 (0.15%) COSO
12 2 (0.100%) RMADS
13 1 (0.050%) COSHH
13 1 (0.050%) Dodd-Frank
13 1 (0.050%) GAMP
13 1 (0.050%) ISO 9001
13 1 (0.050%) ISO27002
13 1 (0.050%) MiFID
13 1 (0.050%) WCAG
System Software
1 186 (9.29%) Active Directory
2 109 (5.44%) VMware Infrastructure
3 46 (2.30%) Hyper-V
4 29 (1.45%) XenDesktop
5 26 (1.30%) vSphere
6 22 (1.10%) XenApp
7 16 (0.80%) Terminal Services
7 16 (0.80%) VMware ESXi
8 12 (0.60%) NFS
8 12 (0.60%) VMware ESX
9 11 (0.55%) XenServer
10 10 (0.50%) Virtual Servers
11 9 (0.45%) Microsoft App-V
12 7 (0.35%) VMware Server
13 6 (0.30%) Docker
14 5 (0.25%) KVM
14 5 (0.25%) Oracle Clusterware
14 5 (0.25%) Oracle RAC
14 5 (0.25%) vCloud
15 4 (0.20%) Microsoft Virtual Server
Systems Management
1 52 (2.60%) SCCM
2 32 (1.60%) Puppet
3 28 (1.40%) FortiGate
4 16 (0.80%) Opscode Chef
5 15 (0.75%) WSUS
6 14 (0.70%) SCOM
7 12 (0.60%) Ansible
8 8 (0.40%) Perfmon
9 7 (0.35%) Cisco CUCM
10 6 (0.30%) Control-M
10 6 (0.30%) Oracle RMAN
11 5 (0.25%) AirWatch
11 5 (0.25%) Cisco UCCX
11 5 (0.25%) Data Guard
11 5 (0.25%) Microsoft Clustering
11 5 (0.25%) Oracle Flashback
12 4 (0.20%) Cisco IPCC
12 4 (0.20%) SCSM
12 4 (0.20%) SCVMM
13 3 (0.15%) Tivoli
Vendors
1 438 (21.87%) Microsoft
2 206 (10.28%) Oracle
3 171 (8.54%) Cisco
4 148 (7.39%) VMware
5 120 (5.99%) Citrix
6 109 (5.44%) SAP
7 89 (4.44%) HP
8 88 (4.39%) CheckPoint
9 85 (4.24%) Retek
10 83 (4.14%) Hyperion
10 83 (4.14%) PeopleSoft
11 82 (4.09%) ATG
12 74 (3.69%) Juniper
13 59 (2.95%) Palo Alto
14 50 (2.50%) Intel Security
15 43 (2.15%) Mitel
16 38 (1.90%) Fortinet
17 37 (1.85%) Salesforce.com
18 36 (1.80%) ServiceNow
19 33 (1.65%) NetApp
London
Plan-net
Salary: Market rate
Posted: Yesterday
City, London
Careerwise UK Limited
Salary: £45000 - £55000 per annum + benefits
Posted: Yesterday
London
Careerwise UK Limited
Salary: £25000 per annum
Posted: Yesterday
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: £50000 - £55000 per annum + 30% bonus plus bens
Posted: Yesterday
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £40,000 to £50,000 per annum + Company Car + Package
Posted: 2 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: Yesterday
London
Careerwise UK Limited
Salary: £50000 - £55000 per annum + Pension, Healthcare, onsite canteen
Posted: Yesterday
London
Met Police
Salary: From £49,261 to £54,070 per annum
Posted: 5 days ago
London
Harvey Nash plc
Salary: £75000 - £90000 per annum
Posted: 3 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago
London
Careerwise UK Limited
Salary: £45000 - £55000 per annum
Posted: 3 days ago
City, London
JWResource
Salary: From £35,000 to £42,000 per annum plus benefits
Posted: 2 days ago
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 8 days ago
Croydon, Surrey
onezeero.
Salary: £55000 - £60000 per annum + 30% bonus + bens
Posted: 4 days ago
Central London / West End
Tech
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
London
Careerwise UK Limited
Salary: £50000 - £55000 per annum + pension
Posted: 5 days ago
Barking, Essex
RM plc
Salary: £18000 - £24000 per annum + Bonus & Benefits
Posted: 2 days ago
London
Careerwise UK Limited
Salary: £60000 - £65000 per annum + bonus + benefits
Posted: 3 days ago
London
Harrington Starr
Salary: £25000 - £30000 per annum + bonus, benefits + training
Posted: 3 days ago
South West London
Bluetownonline
Salary: £22000 - £25000 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £50000 per annum
Posted: 4 days ago
Central London / West End
Sanderson
Salary: £45000.00 - £55000.00 per annum
Posted: 2 days ago
City, London
Harrington Starr
Salary: £70000 - £80000 per annum + plus package
Posted: 4 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £22k - 26k per year
Posted: 4 days ago
City, London
CSC
Salary: From £40,000 to £60,000 per annum
Posted: 3 days ago
Teddington, Middlesex
ReThink Recruitment
Salary: £45000.00 - £65000.00 per annum
Posted: 4 days ago
London
Careerwise UK Limited
Salary: £50000 - £55000 per annum + benefits
Posted: 5 days ago
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 10 days ago
City, London
Omni RMS
Posted: 3 days ago