The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 105 123 102
Rank change year-on-year
+18 -21
Permanent jobs citing Service Delivery 1196 1202 1287
As % of all permanent IT jobs located in London 2.69% 2.47% 2.91%
As % of the Processes & Methodologies category 3.15% 2.92% 3.46%
Number of salaries quoted 922 914 1033
Average salary £56,500 £55,000 £55,000
Average salary % change year-on-year
+2.72% -
90% offered a salary of more than £33,000 £32,500 £31,825
10% offered a salary of more than £82,500 £81,600 £80,000
UK excluding London average salary £45,000 £45,000 £43,500
% change year-on-year
- +3.44%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37934 41170 37203
As % of all permanent IT jobs located in London 85.43% 84.70% 84.00%
Number of salaries quoted 31806 34199 30717
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £41,000
% change year-on-year
+4.70% +3.65%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 28 July 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 284 £52,500 -4.54% 33
Canary Wharf +7 13 £65,000 -7.14%
Hounslow +22 12 £54,750 - 1
Uxbridge -12 6 £45,000 -10.00% 1
Docklands, London - 6 £71,250 -
Kingston Upon Thames +4 5 £50,000 +25.00% 1
Harrow +3 4 - -
Croydon -2 4 £26,000 -10.73% 2
Greenwich -1 3 £50,000 +117.39% 1
Wimbledon -3 3 £35,000 - 1
Southwark - 3 £28,000 -
Hackney - 2 £33,027 -
Feltham - 2 £63,750 -
Wembley - 2 £45,500 -
Chessington - 2 £41,500 -
Bromley +8 1 £21,000 -65.71% 1
Paddington +4 1 - -
Greenford -4 1 £34,000 +47.82%
Orpington - 1 £47,500 -
Hendon - 1 £65,000 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 28 July 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1215 (46.68%) ITIL
2 865 (33.23%) Finance
3 670 (25.74%) Windows
4 601 (23.09%) Service Management
5 540 (20.75%) Microsoft
6 476 (18.29%) Project Management
7 451 (17.33%) SLA
8 369 (14.18%) Degree
9 350 (13.45%) MS Excel
10 316 (12.14%) SQL
11 310 (11.91%) Cisco
12 306 (11.76%) VMware
13 284 (10.91%) Banking
14 269 (10.33%) Change Management
15 268 (10.30%) Active Directory
16 248 (9.53%) ITIL Certification
17 246 (9.45%) PRINCE2
18 240 (9.22%) Citrix
19 230 (8.84%) Agile Software Development
19 230 (8.84%) VMware Infrastructure
20 229 (8.80%) Oracle
21 219 (8.41%) Problem Management
22 214 (8.22%) Analytical Skills
23 204 (7.84%) Linux
24 200 (7.68%) Data Centre
25 195 (7.49%) Management Information System
26 190 (7.30%) Stakeholder Management
27 189 (7.26%) Incident Management
27 189 (7.26%) Windows Server 2008
28 186 (7.15%) Firewall

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 28 July 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 114 (4.38%) MS Exchange
2 100 (3.84%) IIS
3 88 (3.38%) SharePoint
4 45 (1.73%) Lync
5 40 (1.54%) Apache
6 38 (1.46%) Exchange Server 2010
7 37 (1.42%) Tomcat
8 34 (1.31%) WebSphere
9 32 (1.23%) Blackberry Enterprise Server
10 28 (1.08%) Exchange Server 2013
11 20 (0.77%) Exchange Server 2003
12 19 (0.73%) OpenStack
13 14 (0.54%) Adobe Experience Manager
14 13 (0.50%) Exchange Server 2007
15 12 (0.46%) BizTalk Server
16 10 (0.38%) Node.js
17 9 (0.35%) nginx
17 9 (0.35%) Drupal
17 9 (0.35%) JBoss
17 9 (0.35%) FileNet
Applications
1 350 (13.45%) MS Excel
2 152 (5.84%) MS Office
3 52 (2.00%) MS PowerPoint
4 51 (1.96%) MS Project
5 23 (0.88%) Spreadsheet
6 15 (0.58%) Photoshop
7 13 (0.50%) MS Visio
8 3 (0.12%) Adobe Creative Suite
9 2 (0.077%) Adobe Captivate
10 1 (0.038%) Mingle
10 1 (0.038%) SPSS
10 1 (0.038%) Adobe Illustrator
10 1 (0.038%) InDesign
10 1 (0.038%) Adobe Premiere
Business Applications
1 27 (1.04%) SAP SM
2 20 (0.77%) Oracle ERP
3 17 (0.65%) Dynamics CRM
4 14 (0.54%) Remedy ITSM
5 13 (0.50%) Oracle EBS R12
5 13 (0.50%) Oracle EBS
6 12 (0.46%) Oracle Applications
6 12 (0.46%) Oracle Payroll
7 10 (0.38%) Oracle HRMS
7 10 (0.38%) Oracle Financials
7 10 (0.38%) RMDS
7 10 (0.38%) Oracle Payables
7 10 (0.38%) Oracle Receivables
7 10 (0.38%) Oracle General Ledger
8 9 (0.35%) Oracle Cash Management
9 8 (0.31%) Oracle Assets
9 8 (0.31%) SAP BPC
10 7 (0.27%) SAP ERP
10 7 (0.27%) Cognos TM1
10 7 (0.27%) SAP CO
Cloud Services
1 55 (2.11%) SaaS
2 42 (1.61%) Office 365
3 35 (1.34%) Amazon AWS
4 33 (1.27%) Microsoft Azure
5 22 (0.85%) IaaS
6 16 (0.61%) Cloud Computing
7 12 (0.46%) Mimecast
8 6 (0.23%) Amazon ELB
8 6 (0.23%) Route 53
8 6 (0.23%) PaaS
8 6 (0.23%) Amazon EC2
9 3 (0.12%) Google Apps
10 2 (0.077%) Taleo
10 2 (0.077%) Force.com
11 1 (0.038%) Yammer
Communications & Networking
1 186 (7.15%) Firewall
2 133 (5.11%) DNS
3 121 (4.65%) WAN
4 118 (4.53%) LAN
5 116 (4.46%) Internet
6 112 (4.30%) DHCP
7 97 (3.73%) Wireless
8 95 (3.65%) SAN
9 90 (3.46%) VPN
10 87 (3.34%) MPLS
11 74 (2.84%) Cisco ASA
12 70 (2.69%) TCP/IP
12 70 (2.69%) BGP
13 69 (2.65%) OSPF
14 59 (2.27%) VoIP
15 51 (1.96%) Network Security
16 39 (1.50%) Cisco Nexus
17 31 (1.19%) Ethernet
18 28 (1.08%) NAS
19 26 (1.00%) VLAN
Database & Business Intelligence
1 168 (6.45%) SQL Server
2 89 (3.42%) Relational Database
3 69 (2.65%) MySQL
4 40 (1.54%) Oracle Database
5 27 (1.04%) Oracle Database 11g
6 25 (0.96%) SQL Server 2012
7 21 (0.81%) SQL Server Reporting Services
7 21 (0.81%) Data Mining
8 20 (0.77%) DB2
9 19 (0.73%) RDBMS
9 19 (0.73%) Data Warehouse
10 17 (0.65%) Oracle Reports
10 17 (0.65%) OLAP
10 17 (0.65%) Crystal Reports
10 17 (0.65%) PostgreSQL
11 16 (0.61%) Oracle OLAP
12 15 (0.58%) SQL Server 2008
12 15 (0.58%) Big Data
13 13 (0.50%) Microsoft Power View
14 12 (0.46%) Oracle Database 10g
Development Applications
1 24 (0.92%) Visual Studio
2 18 (0.69%) Maven
2 18 (0.69%) Git (software)
3 11 (0.42%) JIRA
4 9 (0.35%) Jenkins
5 7 (0.27%) Selenium
5 7 (0.27%) MSI
6 6 (0.23%) FitNesse
6 6 (0.23%) Flyway
6 6 (0.23%) Liquibase
7 5 (0.19%) Team Foundation Server
7 5 (0.19%) NUnit
7 5 (0.19%) Oracle Forms
7 5 (0.19%) InstallShield
8 4 (0.15%) AdminStudio
8 4 (0.15%) Dreamweaver
8 4 (0.15%) Eclipse
8 4 (0.15%) JUnit
8 4 (0.15%) CruiseControl
9 3 (0.12%) MSBuild
General
1 865 (33.23%) Finance
2 284 (10.91%) Banking
3 169 (6.49%) Retail
4 133 (5.11%) Telecoms
5 111 (4.26%) Law
6 97 (3.73%) Legal
7 94 (3.61%) Front Office
8 81 (3.11%) Investment Banking
8 81 (3.11%) Financial Institution
9 78 (3.00%) Marketing
10 64 (2.46%) Back Office
11 36 (1.38%) Manufacturing
12 34 (1.31%) Advertising
13 29 (1.11%) Billing
14 20 (0.77%) Publishing
15 14 (0.54%) Retail Banking
15 14 (0.54%) French Language
16 13 (0.50%) Games
17 12 (0.46%) German Language
18 10 (0.38%) Pharmaceutical
Job Titles
1 538 (20.67%) Service Manager
2 373 (14.33%) Delivery Manager
3 357 (13.71%) Services Delivery Manager
4 300 (11.53%) Analyst
5 184 (7.07%) Consultant
6 148 (5.69%) Support Engineer
7 115 (4.42%) Project Manager
8 103 (3.96%) Support Analyst
9 101 (3.88%) Applications Support
10 100 (3.84%) Architect
11 77 (2.96%) Developer
12 67 (2.57%) Senior Manager
13 62 (2.38%) Desktop Support
14 60 (2.31%) Team Leader
14 60 (2.31%) Technical Manager
15 55 (2.11%) Administrator
16 54 (2.07%) IT Services Manager
16 54 (2.07%) Service Desk Manager
17 51 (1.96%) Business Analyst
18 50 (1.92%) Support Manager
Libraries, Frameworks & Software Standards
1 91 (3.50%) .NET
2 63 (2.42%) Middleware
3 58 (2.23%) Web Services
4 42 (1.61%) jQuery
4 42 (1.61%) HTML
5 40 (1.54%) XML
6 34 (1.31%) J2EE
7 32 (1.23%) CSS
8 26 (1.00%) REST
9 22 (0.85%) FIX Protocol
10 20 (0.77%) Spring
10 20 (0.77%) AngularJS
10 20 (0.77%) 802.1X
11 18 (0.69%) Oracle Fusion
12 17 (0.65%) Application Packaging
12 17 (0.65%) Spring MVC
13 15 (0.58%) Ajax
13 15 (0.58%) LAMP
14 14 (0.54%) ASP.NET
15 13 (0.50%) .NET Framework
Miscellaneous
1 214 (8.22%) Analytical Skills
2 200 (7.68%) Data Centre
3 195 (7.49%) Management Information System
4 84 (3.23%) Computer Science
5 77 (2.96%) Blackberry
6 54 (2.07%) Foreign Exchange (FX)
7 50 (1.92%) Hedge funds
8 45 (1.73%) Enterprise Software
9 41 (1.58%) Statistics
10 39 (1.50%) Performance Metrics
11 35 (1.34%) Mathematics
12 31 (1.19%) User Experience
12 31 (1.19%) Clustering
13 29 (1.11%) Video Conferencing
13 29 (1.11%) PMI
13 29 (1.11%) Fixed Income
14 28 (1.08%) FMCG
15 27 (1.04%) Mobile App
16 23 (0.88%) Online Banking
16 23 (0.88%) Equities
Operating Systems
1 670 (25.74%) Windows
2 204 (7.84%) Linux
3 189 (7.26%) Windows Server 2008
4 185 (7.11%) Windows Server 2012
5 169 (6.49%) Windows 7
6 123 (4.73%) UNIX
7 113 (4.34%) Windows Server 2003
8 62 (2.38%) Windows 8
9 50 (1.92%) Red Hat Enterprise Linux
10 44 (1.69%) Windows XP
11 35 (1.34%) Solaris
12 31 (1.19%) Windows Vista
13 30 (1.15%) Mac OS X
14 25 (0.96%) Android
15 21 (0.81%) AIX
16 20 (0.77%) Ubuntu
17 18 (0.69%) zOS
18 15 (0.58%) CentOS
19 12 (0.46%) Apple iOS
20 8 (0.31%) Windows Mobile
Processes & Methodologies
1 1215 (46.68%) ITIL
2 601 (23.09%) Service Management
3 476 (18.29%) Project Management
4 269 (10.33%) Change Management
5 246 (9.45%) PRINCE2
6 230 (8.84%) Agile Software Development
7 219 (8.41%) Problem Management
8 190 (7.30%) Stakeholder Management
9 189 (7.26%) Incident Management
10 153 (5.88%) People Management
11 145 (5.57%) Risk Management
12 144 (5.53%) ITSM
13 143 (5.49%) Continuous Improvement
14 131 (5.03%) Mentoring
15 127 (4.88%) Business Development
16 126 (4.84%) Business Continuity
17 116 (4.46%) Line Management
18 111 (4.26%) Root Cause Analysis
19 103 (3.96%) CRM
20 98 (3.76%) Migration
Programming Languages
1 316 (12.14%) SQL
2 160 (6.15%) Java
3 93 (3.57%) JavaScript
4 88 (3.38%) PowerShell
5 70 (2.69%) Perl
6 61 (2.34%) Python
7 58 (2.23%) C
8 43 (1.65%) C#
9 40 (1.54%) PHP
10 37 (1.42%) T-SQL
11 31 (1.19%) PL/SQL
12 28 (1.08%) VBA
12 28 (1.08%) Bash Shell
13 18 (0.69%) Shell Script
14 14 (0.54%) VB
14 14 (0.54%) Ruby
15 12 (0.46%) R
16 9 (0.35%) VBScript
17 7 (0.27%) Groovy
18 6 (0.23%) ANSI SQL
Qualifications
1 369 (14.18%) Degree
2 248 (9.53%) ITIL Certification
3 156 (5.99%) Cisco Certification
4 136 (5.22%) Microsoft Certification
5 107 (4.11%) Security Cleared
6 90 (3.46%) CCNA
7 87 (3.34%) MCSE
8 74 (2.84%) CCNP
9 55 (2.11%) MCP
10 50 (1.92%) SC Cleared
11 42 (1.61%) PRINCE2 Certification
12 40 (1.54%) PMI Certification
12 40 (1.54%) CIMA
12 40 (1.54%) ACCA
13 38 (1.46%) MCSA
14 36 (1.38%) PRINCE2 Practitioner
15 35 (1.34%) DV Cleared
16 32 (1.23%) ITIL Foundation Certificate
17 31 (1.19%) VMware Certified Professional (VCP)
18 30 (1.15%) CCIE
Quality Assurance & Compliance
1 451 (17.33%) SLA
2 62 (2.38%) COBIT
3 56 (2.15%) QA
4 47 (1.81%) ISO/IEC 27001
5 21 (0.81%) PCI DSS
6 12 (0.46%) ISO 9001
7 8 (0.31%) ISO 9000
7 8 (0.31%) PMBOK
8 7 (0.27%) JSP 440
8 7 (0.27%) Sarbanes-Oxley
9 6 (0.23%) EMIR
10 5 (0.19%) Data Quality
11 4 (0.15%) Solvency II
12 3 (0.12%) Dodd-Frank
12 3 (0.12%) MiFID
12 3 (0.12%) ISO 14001
13 2 (0.077%) WCAG
13 2 (0.077%) Section 508
13 2 (0.077%) Basel III
14 1 (0.038%) ISO/IEC 20000
System Software
1 268 (10.30%) Active Directory
2 230 (8.84%) VMware Infrastructure
3 67 (2.57%) Hyper-V
4 66 (2.54%) XenApp
5 33 (1.27%) vSphere
6 32 (1.23%) VMware ESX
7 23 (0.88%) Terminal Services
8 20 (0.77%) XenDesktop
9 16 (0.61%) Terminal Server
10 15 (0.58%) Citrix Presentation Server
11 14 (0.54%) NFS
11 14 (0.54%) Oracle RAC
12 13 (0.50%) Microsoft App-V
13 11 (0.42%) IMail Server
14 10 (0.38%) vCloud
15 9 (0.35%) Varnish
16 6 (0.23%) Xen
16 6 (0.23%) Docker
16 6 (0.23%) XenServer
17 5 (0.19%) SRDF
Systems Management
1 62 (2.38%) SCCM
2 46 (1.77%) Puppet
3 24 (0.92%) SCOM
4 19 (0.73%) Opscode Chef
4 19 (0.73%) Tivoli
4 19 (0.73%) Nagios
5 16 (0.61%) FortiGate
5 16 (0.61%) ZABBIX
6 15 (0.58%) Cisco CUCM
7 13 (0.50%) ITRS Geneos
8 12 (0.46%) SCOrch
8 12 (0.46%) Cacti
9 11 (0.42%) TeamSite
10 9 (0.35%) Sysprep
11 8 (0.31%) Backup Exec
11 8 (0.31%) Systems Management Server (SMS)
11 8 (0.31%) Cobbler
12 7 (0.27%) Zenoss
12 7 (0.27%) SolarWinds Orion
12 7 (0.27%) Cisco UCCX
Vendors
1 540 (20.75%) Microsoft
2 310 (11.91%) Cisco
3 306 (11.76%) VMware
4 240 (9.22%) Citrix
5 229 (8.80%) Oracle
6 131 (5.03%) Juniper
7 129 (4.96%) HP
8 104 (4.00%) IBM
9 101 (3.88%) SAP
10 94 (3.61%) ServiceNow
11 73 (2.80%) F5
12 64 (2.46%) Apple
13 63 (2.42%) CheckPoint
14 58 (2.23%) Symantec
15 56 (2.15%) Red Hat
16 54 (2.07%) NetApp
17 41 (1.58%) SunGard
18 40 (1.54%) EMC
19 39 (1.50%) Wall Street Systems
19 39 (1.50%) Remedy
London
Harrington Starr
Salary: £70000 - £80000 per annum + bonus + benefits
Posted: 11 hours ago
London
Resource Solutions - FCA
Posted: 15 hours ago
West London
Verticality Ltd
Salary: £50000 - £60000 per annum
Posted: 16 hours ago
London
Square One Resources
Posted: 17 hours ago
London
Exposed Solutions
Salary: £50000 - £70000 per annum
Posted: 19 hours ago
City, London
Harvey Nash plc
Salary: £100000 - £110000 per annum
Posted: 19 hours ago
Croydon, Surrey
Vertical IT
Salary: £25000 - £28000 per annum + excellent benefits inc bonus
Posted: 20 hours ago
London
Executive Recruitment Services (ERS)
Salary: £45000 - £61000 per annum
Posted: 21 hours ago
London
Harrington Starr
Salary: £70000 - £80000 per annum + bonus + benefits
Posted: 23 hours ago
London
Capita
Posted: Yesterday
Barnet, Hertfordshire
Asset Resourcing Ltd
Salary: £38000 - £45000 per annum
Posted: Yesterday
Hounslow, Middlesex
Global Technology Solutions Ltd
Salary: £52000 - £57500 per annum + benefits
Posted: Yesterday
Central London / West End
ANSON MCCADE
Salary: £30,000 - £70,000 + outstanding package
Posted: Yesterday
London
Global Technology Solutions Ltd
Salary: £35000 - £50000 per annum + ben
Posted: Yesterday
London
Evermore Global
Salary: From £80,000 to £95,000 per annum depending on exp + excellent package
Posted: Yesterday
London
Venturi
Salary: £35000 - £47000 per annum + benefits & bonus
Posted: Yesterday
East London
Colston Consulting
Salary: £65k - 80k per year + flexi package
Posted: Yesterday
North West London
CGI
Posted: Yesterday
City, London
Harrington Starr
Salary: £70000 - £80000 per annum + plus package
Posted: 2 days ago
City, London
Hays Finance Technology
Posted: 4 days ago