The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 105 112 107
Rank change year-on-year
+7 -5
Permanent jobs citing Service Delivery 1233 1226 1221
As % of all permanent IT jobs located in London 2.72% 2.66% 2.62%
As % of the Processes & Methodologies category 3.27% 3.19% 3.22%
Number of salaries quoted 1020 885 859
Average salary £55,000 £55,000 £51,500
Average salary % change year-on-year
- +6.79%
90% offered a salary of more than £32,500 £35,000 £33,300
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37689 38487 37948
As % of all permanent IT jobs located in London 83.29% 83.56% 81.53%
Number of salaries quoted 31716 31712 32216
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 21 November 2014.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 285 £57,500 - 35
Croydon +7 17 £45,000 +28.57%
Harrow -3 13 £57,500 +2.22%
Bromley +4 9 £55,000 -2.22% 1
Kingston Upon Thames +10 8 £45,000 -12.19%
Beckenham +2 7 £40,000 -5.88%
Uxbridge -2 6 £40,000 - 1
Docklands, London -10 5 £42,500 -30.61%
Paddington +10 4 - -
Southwark - 4 - -
Canary Wharf +31 3 £117,500 +88.00%
Chessington - 3 £21,500 - 2
Westminster -2 2 - -
Wembley - 2 £35,500 -
Twickenham +9 1 £35,000 -6.66%
Hounslow -8 1 £92,500 +64.44%
Hammersmith -10 1 £45,000 -
Mayfair - 1 £50,000 -
Stanmore - 1 £21,000 - 1
Surbiton - 1 £31,500 -
Feltham - 1 £47,000 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 21 November 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1113 (46.01%) ITIL
2 763 (31.54%) Finance
3 522 (21.58%) Project Management
4 501 (20.71%) Service Management
5 483 (19.97%) Windows
6 413 (17.07%) Microsoft
7 398 (16.45%) SLA
8 366 (15.13%) Degree
9 334 (13.81%) MS Excel
10 265 (10.95%) PRINCE2
11 257 (10.62%) SQL
12 252 (10.42%) Change Management
13 248 (10.25%) Agile Software Development
14 232 (9.59%) Analytical Skills
15 227 (9.38%) Oracle
16 219 (9.05%) Active Directory
17 217 (8.97%) MS Office
18 196 (8.10%) Continuous Improvement
19 195 (8.06%) Retail
20 190 (7.85%) Stakeholder Management
21 184 (7.61%) Linux
22 183 (7.57%) Telecoms
23 178 (7.36%) SQL Server
23 178 (7.36%) Banking
24 172 (7.11%) Incident Management
25 165 (6.82%) Mentoring
26 164 (6.78%) Citrix
27 160 (6.61%) ITIL Certification
28 153 (6.32%) VMware
29 150 (6.20%) Windows 7

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 21 November 2014, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 128 (5.29%) SharePoint
2 109 (4.51%) MS Exchange
3 65 (2.69%) IIS
4 49 (2.03%) Apache
5 45 (1.86%) Lync
6 40 (1.65%) Tomcat
7 31 (1.28%) Exchange Server 2010
8 29 (1.20%) Blackberry Enterprise Server
9 24 (0.99%) Exchange Server 2003
10 22 (0.91%) WebSphere
11 21 (0.87%) Exchange Server 2013
12 15 (0.62%) OpenStack
13 14 (0.58%) CMS
14 13 (0.54%) Office Communications Server
15 12 (0.50%) SharePoint 2010
15 12 (0.50%) BizTalk Server
16 11 (0.45%) WordPress
17 10 (0.41%) Exchange Server 2007
17 10 (0.41%) SharePoint 2013
18 9 (0.37%) Elasticsearch
Applications
1 334 (13.81%) MS Excel
2 217 (8.97%) MS Office
3 77 (3.18%) MS PowerPoint
4 55 (2.27%) MS Project
5 52 (2.15%) MS Visio
6 21 (0.87%) Spreadsheet
7 7 (0.29%) Mingle
8 4 (0.17%) InfoPath
9 2 (0.083%) Photoshop
9 2 (0.083%) SPSS
9 2 (0.083%) Adobe Illustrator
9 2 (0.083%) Adobe Creative Suite
10 1 (0.041%) InDesign
Business Applications
1 27 (1.12%) Oracle EBS
2 24 (0.99%) Dynamics GP
3 20 (0.83%) Oracle EBS R12
4 18 (0.74%) Dynamics CRM
4 18 (0.74%) Oracle HRMS
4 18 (0.74%) Oracle Applications
5 15 (0.62%) Oracle Payroll
6 12 (0.50%) 3000 Xtra
6 12 (0.50%) Eikon
7 10 (0.41%) Bloomberg TOMS
7 10 (0.41%) Summit
7 10 (0.41%) Front Arena
7 10 (0.41%) RMDS
8 9 (0.37%) Agresso
9 8 (0.33%) Dynamics AX
9 8 (0.33%) SAP EWM
9 8 (0.33%) Temenos T24
10 7 (0.29%) SAP ERP
10 7 (0.29%) ResourceLink
11 6 (0.25%) SAP MM
Cloud Services
1 51 (2.11%) SaaS
2 25 (1.03%) Office 365
3 23 (0.95%) Amazon AWS
4 12 (0.50%) Microsoft Azure
4 12 (0.50%) IaaS
5 9 (0.37%) Cloud Computing
5 9 (0.37%) PaaS
6 8 (0.33%) Amazon EC2
7 7 (0.29%) Google Apps
8 6 (0.25%) SuccessFactors
8 6 (0.25%) GitHub
9 4 (0.17%) Taleo
10 3 (0.12%) Amazon S3
11 2 (0.083%) Heroku
Communications & Networking
1 104 (4.30%) Firewall
2 99 (4.09%) SAN
3 90 (3.72%) Internet
4 89 (3.68%) LAN
5 85 (3.51%) WAN
6 80 (3.31%) TCP/IP
7 67 (2.77%) Wireless
8 62 (2.56%) DHCP
9 60 (2.48%) MPLS
10 57 (2.36%) DNS
11 48 (1.98%) VPN
12 43 (1.78%) Cisco ASA
13 35 (1.45%) FTP
14 33 (1.36%) VoIP
15 28 (1.16%) Ethernet
16 26 (1.07%) iSCSI
16 26 (1.07%) Wi-Fi
17 25 (1.03%) VPLS
18 23 (0.95%) Network Security
18 23 (0.95%) ADSL
Database & Business Intelligence
1 178 (7.36%) SQL Server
2 45 (1.86%) SQL Server Integration Services
3 41 (1.69%) Oracle Database
4 40 (1.65%) SQL Server 2008
5 38 (1.57%) Data Mining
6 37 (1.53%) SQL Server Analysis Services
6 37 (1.53%) NoSQL
7 31 (1.28%) Data Warehouse
7 31 (1.28%) MySQL
8 22 (0.91%) SQL Server Reporting Services
8 22 (0.91%) MongoDB
9 19 (0.79%) SQL Server 2012
10 17 (0.70%) Big Data
11 16 (0.66%) Apache Cassandra
12 14 (0.58%) SQL Server 2005
13 13 (0.54%) SQLPlus
14 12 (0.50%) Redis
15 10 (0.41%) Relational Database
15 10 (0.41%) Crystal Reports
15 10 (0.41%) MS Access
Development Applications
1 67 (2.77%) JIRA
2 41 (1.69%) Subversion
3 36 (1.49%) Git (software)
4 25 (1.03%) Jenkins
5 22 (0.91%) Team Foundation Server
6 19 (0.79%) Maven
7 18 (0.74%) Visual Studio
8 14 (0.58%) Selenium
9 12 (0.50%) JUnit
10 11 (0.45%) Cucumber
10 11 (0.45%) SQL Server Management Studio (SSMS)
11 9 (0.37%) Eclipse
12 8 (0.33%) TeamCity
13 7 (0.29%) Hudson
13 7 (0.29%) Concordion
13 7 (0.29%) SpecFlow
13 7 (0.29%) FitNesse
13 7 (0.29%) Atlassian Bamboo
13 7 (0.29%) JBehave
13 7 (0.29%) Toad
General
1 763 (31.54%) Finance
2 195 (8.06%) Retail
3 183 (7.57%) Telecoms
4 178 (7.36%) Banking
5 129 (5.33%) Legal
6 108 (4.46%) Law
7 92 (3.80%) Marketing
8 43 (1.78%) Back Office
9 42 (1.74%) Billing
10 40 (1.65%) Advertising
11 39 (1.61%) Publishing
12 34 (1.41%) Investment Banking
13 30 (1.24%) Games
13 30 (1.24%) French Language
14 28 (1.16%) German Language
14 28 (1.16%) Spanish Language
15 25 (1.03%) Financial Institution
16 15 (0.62%) Front Office
17 14 (0.58%) Local Government
18 13 (0.54%) Manufacturing
Job Titles
1 609 (25.18%) Service Manager
2 412 (17.03%) Delivery Manager
3 380 (15.71%) Services Delivery Manager
4 345 (14.26%) Analyst
5 166 (6.86%) Consultant
6 128 (5.29%) Support Analyst
7 116 (4.80%) Architect
8 103 (4.26%) Senior Manager
9 94 (3.89%) Business Analyst
10 93 (3.84%) Project Manager
11 89 (3.68%) Applications Support
12 75 (3.10%) Support Engineer
13 74 (3.06%) Service Analyst
14 71 (2.94%) IT Services Manager
15 67 (2.77%) Developer
16 62 (2.56%) Team Leader
17 57 (2.36%) Technical Manager
18 56 (2.32%) Systems Analyst
19 52 (2.15%) Infrastructure Manager
19 52 (2.15%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 68 (2.81%) .NET
2 62 (2.56%) XML
3 59 (2.44%) Web Services
4 52 (2.15%) HTML
5 46 (1.90%) Middleware
6 30 (1.24%) CSS
7 23 (0.95%) Spring
8 21 (0.87%) J2EE
9 18 (0.74%) HTML5
10 17 (0.70%) jQuery
11 12 (0.50%) Hibernate
12 11 (0.45%) ASP.NET
12 11 (0.45%) JSP
12 11 (0.45%) Servlets
13 10 (0.41%) REST
14 9 (0.37%) Spring MVC
14 9 (0.37%) Oracle Fusion
14 9 (0.37%) JSON
14 9 (0.37%) iBATIS
14 9 (0.37%) .NET Framework
Miscellaneous
1 232 (9.59%) Analytical Skills
2 137 (5.66%) Management Information System
3 97 (4.01%) Computer Science
4 74 (3.06%) Blackberry
5 61 (2.52%) Open Source
6 49 (2.03%) Enterprise Software
7 46 (1.90%) User Experience
8 38 (1.57%) PMI
9 37 (1.53%) Video Conferencing
10 30 (1.24%) NHS
11 29 (1.20%) Statistics
12 26 (1.07%) Foreign Exchange (FX)
12 26 (1.07%) EPoS
13 24 (0.99%) Mainframe
14 23 (0.95%) Performance Metrics
15 22 (0.91%) Mathematics
15 22 (0.91%) iPad
16 18 (0.74%) Replication
16 18 (0.74%) Clustering
16 18 (0.74%) Equities
Operating Systems
1 483 (19.97%) Windows
2 184 (7.61%) Linux
3 150 (6.20%) Windows 7
4 84 (3.47%) UNIX
5 83 (3.43%) Windows Server 2008
6 82 (3.39%) Windows Server 2012
7 50 (2.07%) Windows XP
8 40 (1.65%) Windows 8
8 40 (1.65%) CentOS
9 37 (1.53%) Windows Server 2003
10 19 (0.79%) Ubuntu
11 18 (0.74%) Mac OS X
12 16 (0.66%) Red Hat Enterprise Linux
13 14 (0.58%) AIX
14 12 (0.50%) Solaris
15 8 (0.33%) Mac OS
15 8 (0.33%) Apple iOS
16 7 (0.29%) Windows Mobile
17 6 (0.25%) Android
18 5 (0.21%) Windows Phone 8
Processes & Methodologies
1 1113 (46.01%) ITIL
2 522 (21.58%) Project Management
3 501 (20.71%) Service Management
4 265 (10.95%) PRINCE2
5 252 (10.42%) Change Management
6 248 (10.25%) Agile Software Development
7 196 (8.10%) Continuous Improvement
8 190 (7.85%) Stakeholder Management
9 172 (7.11%) Incident Management
10 165 (6.82%) Mentoring
11 135 (5.58%) Problem Management
12 126 (5.21%) People Management
13 118 (4.88%) ITSM
13 118 (4.88%) CRM
14 97 (4.01%) Root Cause Analysis
15 95 (3.93%) Business Development
16 94 (3.89%) Business Analysis
17 93 (3.84%) E-Commerce
18 92 (3.80%) Coaching
19 87 (3.60%) Line Management
Programming Languages
1 257 (10.62%) SQL
2 140 (5.79%) Java
3 45 (1.86%) PowerShell
4 44 (1.82%) Python
5 42 (1.74%) Bash Shell
6 39 (1.61%) JavaScript
6 39 (1.61%) Perl
7 35 (1.45%) PL/SQL
8 30 (1.24%) C#
9 26 (1.07%) C
10 24 (0.99%) Ruby
11 20 (0.83%) PHP
12 18 (0.74%) T-SQL
13 10 (0.41%) VBScript
13 10 (0.41%) VBA
14 9 (0.37%) VB
14 9 (0.37%) ABAP
15 6 (0.25%) R
16 5 (0.21%) Assembly Language
16 5 (0.21%) Shell Script
Qualifications
1 366 (15.13%) Degree
2 160 (6.61%) ITIL Certification
3 99 (4.09%) Security Cleared
4 88 (3.64%) Microsoft Certification
5 87 (3.60%) PMI Certification
6 63 (2.60%) Cisco Certification
7 60 (2.48%) CCNA
8 57 (2.36%) SC Cleared
9 54 (2.23%) MCSE
10 50 (2.07%) PMP
11 35 (1.45%) ISEB
12 34 (1.41%) MCP
13 32 (1.32%) ITIL Foundation Certificate
14 31 (1.28%) MCITP
15 26 (1.07%) MCTS
15 26 (1.07%) MCSA
16 25 (1.03%) PRINCE2 Certification
17 24 (0.99%) A+ Certification
18 23 (0.95%) ISTQB
19 17 (0.70%) Citrix Certification
Quality Assurance & Compliance
1 398 (16.45%) SLA
2 86 (3.56%) ISO/IEC 27001
3 84 (3.47%) QA
4 71 (2.94%) ISO 9001
5 37 (1.53%) COBIT
6 33 (1.36%) PCI DSS
7 16 (0.66%) ISO 14001
8 12 (0.50%) Sarbanes-Oxley
9 4 (0.17%) Basel III
10 3 (0.12%) HIPAA
10 3 (0.12%) Basel II
10 3 (0.12%) MiFID
10 3 (0.12%) ISO 9000
11 1 (0.041%) GAMP
11 1 (0.041%) GxP
11 1 (0.041%) Data Quality
11 1 (0.041%) GPG13
11 1 (0.041%) EMIR
11 1 (0.041%) FINREP
System Software
1 219 (9.05%) Active Directory
2 77 (3.18%) VMware Infrastructure
3 41 (1.69%) XenApp
4 37 (1.53%) Hyper-V
5 30 (1.24%) XenDesktop
6 18 (0.74%) vCloud
7 15 (0.62%) vSphere
8 9 (0.37%) Citrix Presentation Server
9 8 (0.33%) Microsoft App-V
9 8 (0.33%) KVM
9 8 (0.33%) VMware ESXi
10 7 (0.29%) Terminal Server
10 7 (0.29%) Samba
11 3 (0.12%) VMware ESX
11 3 (0.12%) VMware Workstation
11 3 (0.12%) NFS
11 3 (0.12%) Firmware
11 3 (0.12%) Terminal Services
11 3 (0.12%) Oracle RAC
11 3 (0.12%) HDFS
Systems Management
1 53 (2.19%) Nagios
2 48 (1.98%) SCCM
3 47 (1.94%) SCOM
4 36 (1.49%) Puppet
5 26 (1.07%) Opscode Chef
5 26 (1.07%) OpenView
6 24 (0.99%) ZABBIX
6 24 (0.99%) Zenoss
7 22 (0.91%) Tivoli
8 17 (0.70%) FortiGate
9 7 (0.29%) Tivoli Monitoring
9 7 (0.29%) Norton AntiVirus
9 7 (0.29%) HP Quality Center
10 6 (0.25%) Backup Exec
11 5 (0.21%) SCOrch
11 5 (0.21%) Cobbler
12 4 (0.17%) Cisco CUCM
12 4 (0.17%) Kibana
12 4 (0.17%) Graylog2
13 3 (0.12%) Symantec Enterprise Vault
Vendors
1 413 (17.07%) Microsoft
2 227 (9.38%) Oracle
3 164 (6.78%) Citrix
4 153 (6.32%) VMware
5 142 (5.87%) Cisco
6 95 (3.93%) HP
7 85 (3.51%) SAP
8 63 (2.60%) Remedy
9 59 (2.44%) Juniper
10 53 (2.19%) Apple
11 39 (1.61%) Cognos
12 37 (1.53%) IBM
13 35 (1.45%) Bloomberg
14 34 (1.41%) Symantec
14 34 (1.41%) F5
15 30 (1.24%) ServiceNow
16 28 (1.16%) CODA
17 26 (1.07%) Dell
17 26 (1.07%) EMC
18 25 (1.03%) NetApp
London
RM Education
Salary: £38k - £43k per annum + 5% bonus
Posted: Yesterday
City, London
TEKsystems
Salary: £65000 - £85000 per annum + Bonus
Posted: Yesterday
London
Zetman
Salary: From £70,000 to £90,000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £35k - 42k per year + Benefits
Posted: 2 days ago
London
Harris Rubbert Associates
Salary: From £45,000 to £52,000 per annum + Excellent Benefits + Bonus
Posted: 2 days ago
London
Experis Ltd
Salary: £54000.00 - £59400.00 per annum + Benefits
Posted: 2 days ago
West London
Rackspace
Salary: Unspecified Competitive + Bonus
Posted: 2 days ago
South West London
Vantage Recruitment Solutions Ltd
Salary: From £55,000 to £70,000 per annum + Benefits
Posted: 2 days ago
City, London
Salt
Salary: £70000 - £80000 per annum + Package
Posted: 3 days ago
City, London
Advanced Resource Managers
Salary: £85000 - £90000 per annum + benefits
Posted: 3 days ago
London
TEKsystems
Salary: £65000 - £80000 per annum + bonus and benefits
Posted: 3 days ago
London
Transport For London
Posted: 3 days ago
London
Venturi
Salary: £70000.00 - £80000.00 per annum + bonus and generous benefits
Posted: 3 days ago
Hayes, Middlesex
Quadratek People Limited
Salary: From £70,000 to £120,000 per annum to GBP 120,000 plus benefits
Posted: 4 days ago
East London
VIT
Salary: From £45,000 to £55,000 per annum
Posted: 4 days ago
City, London
Aston Carter
Salary: £50000 - £55000 per annum + Benefits and bonus
Posted: 4 days ago
Chessington, Surrey
Coal IT Services
Salary: From £28,000 to £35,000 per annum + Bonus & Excellent Benefits Package
Posted: 4 days ago
West London
Rackspace
Salary: Unspecified Competitive + Bonus
Posted: 4 days ago
Central London / West End
FT Select
Salary: From £33,000 to £38,000 per annum plus on call and overtime
Posted: 4 days ago
City, London
Ortolan Group
Salary: £50000 - £60000 per annum + Bonus
Posted: 4 days ago