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The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.
|
3 months to 21 May 2013 |
Same period 2012 |
Same period 2011 |
| Services Delivery |
| Rank |
114 |
112 |
136 |
| Rank change year-on-year |
|
| Permanent jobs citing Service Delivery |
1117 |
1245 |
1015 |
| As % of all permanent IT jobs located in London |
2.541% |
2.311% |
1.785% |
| As % of the Processes & Methodologies category |
3.194% |
2.998% |
2.345% |
| Number of salaries quoted |
890 |
863 |
828 |
| Average salary |
£57,500 |
£52,500 |
£57,500 |
| Average salary % change year-on-year |
|
| 90% offered a salary of more than |
£35,000 |
£32,500 |
£32,500 |
| 10% offered a salary of more than |
£80,000 |
£80,000 |
£85,000 |
| UK excluding London average salary |
£45,000 |
£45,000 |
£45,000 |
All Processes & Methodologies London |
Permanent IT job ads with a match in the Processes & Methodologies category |
34969 |
41533 |
43276 |
| As % of all permanent IT jobs located in London |
79.53% |
77.10% |
76.09% |
| Number of salaries quoted |
29032 |
35702 |
36057 |
| Average salary |
£55,000 |
£55,000 |
£55,000 |
| 90% offered a salary of more than |
£36,000 |
£35,000 |
£35,000 |
| 10% offered a salary of more than |
£80,000 |
£85,000 |
£80,000 |
| UK excluding London average salary |
£40,000 |
£41,000 |
£40,000 |
| % change year-on-year |
|
Service Delivery England |
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Service Delivery Jobs Demand TrendThis chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.
Service Delivery Salary TrendThis chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.
Service Delivery Salary HistogramThis chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 21 May 2013.
Service Delivery Job LocationsThe table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.
Location (Click each for more statistics) |
Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Average Salary Last 3 Months |
Average Salary % Change on Same Period Last Year |
| City of London |
+4 |
298 |
£57,500 |
+9.52% |
| Uxbridge |
+16 |
24 |
£60,000 |
+14.28% |
| Canary Wharf |
+11 |
17 |
£77,500 |
+10.71% |
| Croydon |
+21 |
14 |
£43,231 |
+33.01% |
| Bromley |
+3 |
8 |
£80,000 |
+18.51% |
| Feltham |
- |
7 |
£51,250 |
- |
| Romford |
+3 |
6 |
£85,000 |
- |
| Docklands, London |
+1 |
4 |
£47,500 |
-38.70% |
| Wimbledon |
-4 |
4 |
£60,000 |
+26.31% |
| Brentford |
+6 |
2 |
£72,500 |
+13.72% |
| Kingston Upon Thames |
+4 |
2 |
£55,000 |
+168.29% |
| Hounslow |
-7 |
2 |
- |
- |
| Stanmore |
- |
2 |
£40,000 |
- |
| New Malden |
+3 |
1 |
£47,500 |
+5.55% |
| Twickenham |
0 |
1 |
£50,000 |
-9.09% |
| Harrow |
-2 |
1 |
- |
- |
| Chessington |
- |
1 |
£56,500 |
- |
| Surbiton |
- |
1 |
£47,000 |
- |
| Lewisham |
- |
1 |
£17,000 |
- |
| Paddington |
- |
1 |
- |
- |
Service Delivery England |
Service Delivery Top 30 Related IT SkillsFor the 6 months to 21 May 2013, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.
Service Delivery Top Related IT Skills by CategoryFor the 6 months to 21 May 2013, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.
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London
The Role *Service Delivery Management within a Cisco environment *Drive the company's service department to continually better its performance *Senior service management role, assisting with the management...
Energize Recruitment Solutions Ltd
Salary: £55000 - £60000 per annum + +Benefits + £20k Bonus
Posted: 16 May 2013
London
With financial and commercial responsibility Service Delivery Managers (ITIL v3 Expert / Applications / Development) will ensure service is delivered effectively and efficiently using the resources allocated to the service...
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum plus competitive package
Posted: 16 May 2013
London
Take proactive actions to eradicate unacceptable levels of service, both short and longer term.: As the global SLM lead, you will be responsible for managing a team which...
Nicoll Curtin
Salary: £50000 - £80000 per annum + Bonus + Excellent benefits
Posted: 14 May 2013
City, London
IT Managed Services are looking for a recent graduate with a couple of year's experience working in a service provider or enterprise IT environment in service development,...
Networking People
Posted: 17 May 2013
London
Skills: - Experience within Application Support Management on multiple projects within the Financial Services industry & experience of IT Service Management processes. - Strong experience of Incident/ Problem Management - A broad...
McGregor Boyall
Salary: £75,000 - £80,000
Posted: 14 May 2013
London
It is expected that applicants have excellent communication skills, strong man management experience, understanding of service delivery (ideally in an ITIL environment) and be able to manage key...
The Bridge Ltd
Salary: From £50,000 to £75,000 per annum Up to circa £64,000 + bonus + bens
Posted: 15 May 2013
London
We currently have an exciting opportunity for a forward thinking Service Delivery Manager to join our team in the Southern region. Reporting to the Customer Programmes Manager, the...
Outsourcery Hosting Ltd
Salary: From £45,000 to £50,000 per annum
Posted: 3 May 2013
London
Working for a leading ecommerce Vendor. The role is varied and focuses on: MI, service management/reporting, query management, application management, environment and infrastructure management, release management/transition,...
Epsilium Recruitment
Salary: From £40,000 to £45,000 per annum + Bonus + Pension + Health + 23-28 D
Posted: 18 May 2013
London
Windows XP, 7, Exchange, Citrix, Infrastructure. SLA's, ITIL, Call logging... You will be responsible for supervising a young and enthusiastic team, working to strict SLA's and...
Mortimer Spinks
Salary: £45000 per annum
Posted: 15 May 2013
London
This person will work very closely with Account Managers and Business Development Managers for any international customer, to help sell the proposed solution and then hand over to...
Polar Recruitment
Salary: £55000 - £65000 per annum + + Car + Bonus
Posted: 14 May 2013
London
The Client: The client is a true Global Fortune 500 leader and blue chip corporate. The role: The role is responsible for being the End to End Service...
Apollo Solutions
Salary: £65000 - £70000 per annum + Car + 15% flexible + 17% bonus
Posted: 14 May 2013
London
They require a Service Delivery Manager to join the company and spear head the Service Level and ISO27001 requirements from the ground up. With an excellent working environment,...
Austin Fraser
Salary: £35000.00 - £40000.00 per annum + Benefits
Posted: 17 May 2013
City, London
You will be overseeing a team of 12 people based across various locations Service Delivery Functions * Ensuring that service delivery meets agreed service levels. * Diagnose service delivery problems...
DGH Recruitment Ltd
Salary: £70000 - £80000 per annum
Posted: 16 May 2013
London
CASSIDIAN, an EADS Company, is a worldwide leader in global security solutions and systems, providing lead system integration and value-added products and services to civil and military...
West London
Responsibilities of this role will primarily involve building relationships with existing clients, ensuring client SLA’s are met, and providing support to the sales team with new opportunities...
Orderwork
Salary: Competitive salary & bonus
Posted: 10 May 2013
London
Responsibilities Managing External Suppliers - KPI's SLA, Managed Agreements... Management of the Service Delivery of the Online Platform. You Experience working within a New Media organisation with VoD...
Vertex Solutions
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 16 May 2013
London
They are one of the first companies in the UK to offer 4G access to businesses, and have won Service Provider of the Year at the European IT...
Sanderson
Salary: £55000 - £65000 per annum + bonus, car allowance and benefits
Posted: 18 May 2013
City, London
Ensuring continuous improvement of service and component availability... Required: * Strong stakeholder management skills * Strong program/support manager skills * ITIL Service Management Foundation Certification (or equivalent) This position is...
Connectus
Salary: £75000 - £85000 per annum + Bonus + Benefits
Posted: 14 May 2013
South West London
Service Delivery, Project Management, Microsoft Server 2008, Exchange 2008/10, Active Directory, Vmware/Hyper V Delivery Manager urgently needed by this leading Enterprise Solutions provider based in South...
Orleston Associates Ltd
Salary: £40000 - £50000 per annum + EX BENS
Posted: 15 May 2013
London
Reporting into the Head of Services this person will be a point of escalation for customers as well as ensuring that Computacenter are delivering against all SLA's,...
ComputaCenter
Salary: Competitive
Posted: 30 April 2013
London
Relevant hands on technical skills in particular in UNIX/Linux, Apache and Java application platforms - An excellent working knowledge of IT systems environments i.e... PCI DSS Desirable...
William Hill
Salary: Competitive
Posted: 23 April 2013
South East London
Working closely with the Head of ICT, this senior management role will oversee all aspects of the ICT service delivery and project management with the ultimate aim of...
Oasis Community Learning
Salary: From £57,111 to £61,209 per annum (Inner London) + Pension Scheme
Posted: 7 May 2013
City, London
As the Application Services Manager you will ensure the provision of key IT Application Services including Application Service Delivery, Application Support and Application Governance & Integrity... An understanding of...
Annapurna
Salary: £55000 - £60000 per annum + benefits
Posted: 15 May 2013
London
The role incorporates man management, service management, risk management, systems management (including monitoring) and reporting. Network technical skills are essential with firewall skills (internet and extranet) and network...
Aston Carter
Salary: £70000 - £80000 per annum + bonus + benefits
Posted: 15 May 2013
West London
You will be accountable for the day to day running of the IT Infrastructure, across Wintel, Unix, DB, Networks, telephony and DR... Working to strong ITIL principles is...
GCS IT Recruitment Specialists
Salary: £90000 - £97000 per annum
Posted: 14 May 2013
London
A Fantastic opportunity has arisen for a Senior Linux Systems Administrator to join the UK's LEADING and fastest growing web based organisation... The Senior Systems Administrator should...
FIRST POINT IT RESOURCING
Salary: £50000 - £65000 per annum + Excellent Benefits
Posted: 15 May 2013
City, London
IT Manager, Project Manager, Infrastructure, Windows, Network, CCNA, CCNP, MCSA, MCSE... Requirements: 5+ years of IT Management Windows server 2003 and 2008 Systems Administration Network Administration ITIL MCSE...
Orleston Associates Ltd
Salary: £40000 - £50000 per annum
Posted: 17 May 2013
London
To apply the chosen Operations Service Delivery Director must have experience in the following: Operation Service Delivery Management Managing Datacenter Operations, Outsourced Partners, Vendors and Customers Strategic planning...
Harvey Nash plc
Salary: £80000 - £100000 per annum
Posted: 17 May 2013
South West London
You will ideally have a background within a law firm or professional services firm and will have experience in: Docs Open, Microsoft Word, Excel, PowerPoint, MS Outlook, Elite...
RadcliffesLeBrasseur
Salary: From £30,000 to £40,000 per annum depending on experience, + benefits.
Posted: 23 April 2013
London
Staines: - £120K Computer People are working with a global Financial Services company looking to hire well presented and articulate Head of IT Service Delivery The role: The successful...
Computer People
Salary: £90000.00 - £120000.00 per annum + Excellent benefits
Posted: 14 May 2013
London
In addition, the team is also responsible for major Incident management, Problem management and the management of customer escalations... Be Ideally ITIL qualified (Incident Management, Problem Management, Service...
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + ben
Posted: 15 May 2013
London
The Senior Change Manager will head up a newly formed team responsible for Change Management. Working closely with the Service Design Architect and Service Delivery managers you will...
Information Technology Services
Salary: £55k - 65k per year + Benefits
Posted: 15 May 2013
London
Skills: § SAP HR experience including payroll § Strong knowledge of HR processes § Technical background § Broad understanding of service and supplier management processes and methods § Good understanding of Project and...
McGregor Boyall
Salary: £85k - £90k
Posted: 14 May 2013
Central London / West End
SAN configuration. DR and BCP experience... Essential: MCSE 2008/ CITRIX CCA/ VMware VCP/ Cisco CCNA/CCNP/ Juniper JNCIA/S Desirable: ITIL Foundation v3/ PRINCE2 foundation/ APM project management...
Wavex Technology Limited
Salary: + bonus + travel allowance
Posted: 13 May 2013
City, London
Based in London and working for a leading edge document management business As the Service Delivery Manager, duties will include: PreSales Skills - to be able to create Proposals/...
Sanderson
Salary: £45000 per annum + Excellent Benefits
Posted: 15 May 2013
West London
We are currently looking for a Technical Service Delivery Manager who understands the importance of delivering a high level of customer service, has excellent communication and relationship building...
Rackspace
Salary: Unspecified Competitive
Posted: 15 May 2013
London
Experience with Oracle (9i, 10g and 11g) Competent with the use of SQL, PL/SQL and SQLPlus... An understanding of the ITIL framework for Service Delivery... Significant Release...
Epsilium Recruitment
Salary: From £55,000 to £63,000 per annum Holidays+ Pension + Health + Benefi
Posted: 15 May 2013
City, London
A Global Investment Management company with a long history of excellence within Asset Management has an exciting opportunity for a Senior Application Support Analyst with experience across multiple...
Eaglecliff
Salary: Up to £55,000 per annum + Benefits
Posted: 15 May 2013
City, London
Responsibilities: - Managing a team of 20-30 people - Diagnosing service delivery problems - Developing plans for the design, monitoring, and improvement of applications - Disaster recovery - Implementation projects - Stakeholder management...
DGH Recruitment Ltd
Salary: £70000 - £80000 per annum
Posted: 16 May 2013
London
Experience with Oracle (9i, 10g and 11g) Competent with the use of SQL, PL/SQL and SQLPlus... An understanding of the ITIL framework for Service Delivery... Significant Release...
Epsilium Recruitment
Salary: From £55,000 to £63,000 per annum Holidays+ Pension + Health + Benefi
Posted: 18 May 2013
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