The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 95 111 117
Rank change year-on-year
+16 +6
Permanent jobs citing Service Delivery 1263 1288 1112
As % of all permanent IT jobs located in London 2.91% 2.65% 2.53%
As % of the Processes & Methodologies category 3.42% 3.16% 3.04%
Number of salaries quoted 985 997 886
Average salary £55,000 £55,000 £57,500
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £30,000 £33,450 £35,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36924 40808 36557
As % of all permanent IT jobs located in London 85.00% 83.87% 83.07%
Number of salaries quoted 30899 33851 30418
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Delivery
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in London

Service Delivery
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the London region.

Service Delivery Salary Trend in London

Service Delivery
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Delivery across the London region over the 3 months to 22 May 2015.

Service Delivery Salary Histogram in London

Service Delivery
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 315 £48,500 -11.81% 38
Wimbledon +1 11 £55,000 +57.14%
Harrow +8 7 £26,750 -28.66%
Croydon +7 6 £25,500 -43.33% 1
Beckenham -3 6 £42,500 +26.86%
Uxbridge -17 5 £27,000 -46.00%
Bromley +15 4 £85,750 +90.55%
Docklands, London +2 4 £90,000 +38.46%
Canary Wharf -5 4 £70,000 -
Romford - 4 £52,500 -
Chiswick +8 3 £60,000 +60.00%
Feltham - 3 £51,500 -
Hounslow +11 2 £55,000 +12.82%
Chessington -3 2 £32,000 -
Kingston Upon Thames -8 2 £51,250 +7.89%
Greenwich - 2 £67,500 -
Teddington +4 1 £80,000 -
Hackney +2 1 £33,027 +29.51%
Greenford 0 1 £34,000 +47.82%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 1179 (45.84%) ITIL
2 883 (34.33%) Finance
3 704 (27.37%) Windows
4 574 (22.32%) Microsoft
5 548 (21.31%) Service Management
6 464 (18.04%) SLA
7 426 (16.56%) Project Management
8 363 (14.11%) Degree
8 363 (14.11%) MS Excel
9 335 (13.02%) Active Directory
10 323 (12.56%) VMware
11 319 (12.40%) SQL
12 297 (11.55%) Cisco
13 271 (10.54%) Citrix
14 246 (9.56%) VMware Infrastructure
15 236 (9.18%) Banking
16 221 (8.59%) ITIL Certification
17 218 (8.48%) Change Management
18 215 (8.36%) PRINCE2
19 212 (8.24%) Problem Management
20 211 (8.20%) Analytical Skills
21 200 (7.78%) Oracle
22 193 (7.50%) Firewall
23 191 (7.43%) Windows 7
24 189 (7.35%) Windows Server 2012
25 171 (6.65%) SQL Server
26 170 (6.61%) Stakeholder Management
27 169 (6.57%) Windows Server 2008
27 169 (6.57%) People Management
28 167 (6.49%) Retail

Service Delivery
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 137 (5.33%) MS Exchange
2 100 (3.89%) SharePoint
3 99 (3.85%) IIS
4 57 (2.22%) Lync
5 52 (2.02%) Exchange Server 2010
6 48 (1.87%) Blackberry Enterprise Server
7 33 (1.28%) Exchange Server 2013
7 33 (1.28%) Exchange Server 2003
8 26 (1.01%) Apache
9 24 (0.93%) Exchange Server 2007
10 22 (0.86%) Tomcat
11 15 (0.58%) WebSphere
12 11 (0.43%) BizTalk Server
12 11 (0.43%) CMS
12 11 (0.43%) Office Communications Server
13 10 (0.39%) Drupal
14 9 (0.35%) nginx
15 8 (0.31%) Adobe Experience Manager
15 8 (0.31%) IBM Notes
16 6 (0.23%) Elasticsearch
Applications
1 363 (14.11%) MS Excel
2 165 (6.42%) MS Office
3 56 (2.18%) MS PowerPoint
4 54 (2.10%) MS Project
5 30 (1.17%) MS Visio
6 25 (0.97%) Spreadsheet
7 14 (0.54%) Photoshop
8 4 (0.16%) Open Workbench
9 3 (0.12%) Adobe Creative Suite
10 2 (0.078%) Mingle
10 2 (0.078%) Adobe Captivate
11 1 (0.039%) SPSS
11 1 (0.039%) Adobe Illustrator
11 1 (0.039%) InDesign
11 1 (0.039%) Adobe Premiere
11 1 (0.039%) GNU Octave
Business Applications
1 27 (1.05%) Oracle ERP
2 23 (0.89%) Oracle EBS
3 22 (0.86%) Remedy ITSM
4 21 (0.82%) Oracle EBS R12
5 18 (0.70%) SAP SM
6 17 (0.66%) Oracle Payroll
7 15 (0.58%) Dynamics CRM
7 15 (0.58%) Oracle General Ledger
7 15 (0.58%) Oracle Payables
7 15 (0.58%) Oracle Receivables
8 14 (0.54%) Oracle Applications
8 14 (0.54%) Oracle Financials
9 12 (0.47%) Oracle Cash Management
10 10 (0.39%) RMDS
10 10 (0.39%) Oracle HRMS
11 8 (0.31%) SAP EWM
12 7 (0.27%) SAP ERP
13 6 (0.23%) Oracle Assets
13 6 (0.23%) SAP CO
13 6 (0.23%) Cognos TM1
Cloud Services
1 55 (2.14%) SaaS
2 33 (1.28%) Microsoft Azure
3 31 (1.21%) Amazon AWS
4 29 (1.13%) Office 365
5 23 (0.89%) IaaS
6 12 (0.47%) Mimecast
7 8 (0.31%) Cloud Computing
8 4 (0.16%) PaaS
9 3 (0.12%) Amazon EC2
10 2 (0.078%) Route 53
10 2 (0.078%) Amazon ELB
10 2 (0.078%) Force.com
10 2 (0.078%) Google Apps
11 1 (0.039%) Taleo
11 1 (0.039%) Amazon ElastiCache
11 1 (0.039%) AWS CloudFormation
11 1 (0.039%) Virtual Private Cloud
11 1 (0.039%) Yammer
Communications & Networking
1 193 (7.50%) Firewall
2 136 (5.29%) DNS
3 124 (4.82%) WAN
4 123 (4.78%) LAN
5 121 (4.70%) SAN
6 120 (4.67%) Internet
7 108 (4.20%) DHCP
8 106 (4.12%) Wireless
9 102 (3.97%) VPN
10 92 (3.58%) MPLS
11 78 (3.03%) VoIP
12 72 (2.80%) Cisco ASA
13 62 (2.41%) BGP
14 56 (2.18%) OSPF
15 47 (1.83%) TCP/IP
16 41 (1.59%) Cisco Nexus
17 34 (1.32%) iSCSI
18 33 (1.28%) Fibre Channel
19 31 (1.21%) Ethernet
20 29 (1.13%) Network Security
Database & Business Intelligence
1 171 (6.65%) SQL Server
2 86 (3.34%) Relational Database
3 77 (2.99%) MySQL
4 31 (1.21%) Oracle Database
5 27 (1.05%) SQL Server 2012
6 24 (0.93%) Data Warehouse
7 22 (0.86%) SQL Server Reporting Services
8 21 (0.82%) Crystal Reports
9 20 (0.78%) Oracle Database 11g
9 20 (0.78%) Data Mining
10 19 (0.74%) DB2
11 18 (0.70%) Big Data
12 17 (0.66%) RDBMS
12 17 (0.66%) Oracle Reports
12 17 (0.66%) Hadoop
13 16 (0.62%) SQL Server 2008
13 16 (0.62%) OLAP
14 15 (0.58%) Oracle OLAP
15 14 (0.54%) SQL Server Integration Services
15 14 (0.54%) PostgreSQL
Development Applications
1 26 (1.01%) Visual Studio
2 14 (0.54%) JIRA
3 10 (0.39%) Team Foundation Server
4 9 (0.35%) MSI
5 8 (0.31%) Subversion
5 8 (0.31%) Maven
5 8 (0.31%) Oracle Forms
6 7 (0.27%) InstallShield
7 5 (0.19%) CruiseControl
7 5 (0.19%) FitNesse
8 4 (0.16%) AdminStudio
8 4 (0.16%) Dreamweaver
9 3 (0.12%) Eclipse
9 3 (0.12%) JDeveloper
9 3 (0.12%) NUnit
9 3 (0.12%) MSBuild
9 3 (0.12%) Appcelerator Titanium
9 3 (0.12%) WinDbg
9 3 (0.12%) Cucumber
9 3 (0.12%) TeamCity
General
1 883 (34.33%) Finance
2 236 (9.18%) Banking
3 167 (6.49%) Retail
4 136 (5.29%) Telecoms
5 113 (4.39%) Law
6 104 (4.04%) Legal
7 99 (3.85%) Financial Institution
8 93 (3.62%) Front Office
9 88 (3.42%) Marketing
10 86 (3.34%) Investment Banking
11 64 (2.49%) Back Office
12 32 (1.24%) Advertising
12 32 (1.24%) Publishing
13 26 (1.01%) Billing
14 23 (0.89%) Manufacturing
15 17 (0.66%) French Language
16 15 (0.58%) German Language
17 13 (0.51%) Spanish Language
18 12 (0.47%) General Ledger
19 10 (0.39%) Games
Job Titles
1 543 (21.11%) Service Manager
2 371 (14.42%) Delivery Manager
3 357 (13.88%) Services Delivery Manager
4 305 (11.86%) Analyst
5 179 (6.96%) Consultant
6 171 (6.65%) Support Engineer
7 124 (4.82%) Support Analyst
7 124 (4.82%) Architect
8 110 (4.28%) Project Manager
9 84 (3.27%) Developer
10 77 (2.99%) Desktop Support
10 77 (2.99%) Applications Support
11 71 (2.76%) Senior Manager
12 63 (2.45%) Team Leader
13 62 (2.41%) Desktop Analyst
13 62 (2.41%) Technical Manager
14 57 (2.22%) Desktop Support Analyst
15 55 (2.14%) IT Support
16 52 (2.02%) Service Analyst
16 52 (2.02%) IT Services Manager
Libraries, Frameworks & Software Standards
1 79 (3.07%) .NET
2 57 (2.22%) Middleware
3 51 (1.98%) Web Services
4 44 (1.71%) XML
5 38 (1.48%) HTML
6 37 (1.44%) jQuery
7 27 (1.05%) J2EE
8 24 (0.93%) Spring
9 22 (0.86%) Oracle Fusion
9 22 (0.86%) Ajax
9 22 (0.86%) ASP.NET
10 21 (0.82%) CSS
11 20 (0.78%) Spring MVC
12 19 (0.74%) REST
13 16 (0.62%) Application Packaging
14 15 (0.58%) LAMP
14 15 (0.58%) .NET Framework
15 14 (0.54%) FIX Protocol
16 13 (0.51%) Flash
17 12 (0.47%) AngularJS
Miscellaneous
1 211 (8.20%) Analytical Skills
2 162 (6.30%) Management Information System
3 106 (4.12%) Blackberry
4 91 (3.54%) Computer Science
5 54 (2.10%) Enterprise Software
6 53 (2.06%) Hedge funds
7 51 (1.98%) Foreign Exchange (FX)
8 41 (1.59%) User Experience
9 37 (1.44%) Statistics
10 36 (1.40%) Clustering
11 33 (1.28%) Open Source
11 33 (1.28%) Performance Metrics
12 31 (1.21%) PMI
13 27 (1.05%) Video Conferencing
14 23 (0.89%) Fixed Income
15 21 (0.82%) Equities
15 21 (0.82%) FMCG
16 20 (0.78%) Mathematics
17 19 (0.74%) Mobile App
18 17 (0.66%) Mainframe
Operating Systems
1 704 (27.37%) Windows
2 191 (7.43%) Windows 7
3 189 (7.35%) Windows Server 2012
4 169 (6.57%) Windows Server 2008
5 159 (6.18%) Linux
6 112 (4.35%) Windows Server 2003
7 88 (3.42%) UNIX
8 66 (2.57%) Windows XP
9 65 (2.53%) Windows 8
10 43 (1.67%) Windows Vista
11 33 (1.28%) Mac OS X
12 30 (1.17%) Red Hat Enterprise Linux
13 26 (1.01%) Solaris
14 20 (0.78%) Android
15 11 (0.43%) Ubuntu
15 11 (0.43%) Apple iOS
16 9 (0.35%) Mac OS
17 8 (0.31%) AIX
18 6 (0.23%) CentOS
18 6 (0.23%) zOS
Processes & Methodologies
1 1179 (45.84%) ITIL
2 548 (21.31%) Service Management
3 426 (16.56%) Project Management
4 218 (8.48%) Change Management
5 215 (8.36%) PRINCE2
6 212 (8.24%) Problem Management
7 170 (6.61%) Stakeholder Management
8 169 (6.57%) People Management
9 162 (6.30%) Agile Software Development
10 161 (6.26%) Continuous Improvement
11 158 (6.14%) Incident Management
12 151 (5.87%) Business Development
13 131 (5.09%) Business Continuity
14 129 (5.02%) Risk Management
15 124 (4.82%) ITSM
15 124 (4.82%) Line Management
16 121 (4.70%) Disaster Recovery
17 120 (4.67%) Mentoring
18 102 (3.97%) Root Cause Analysis
19 98 (3.81%) Coaching
Programming Languages
1 319 (12.40%) SQL
2 148 (5.75%) Java
3 82 (3.19%) JavaScript
4 81 (3.15%) PowerShell
5 68 (2.64%) Perl
6 64 (2.49%) C
7 47 (1.83%) Python
8 36 (1.40%) C#
9 35 (1.36%) PHP
10 28 (1.09%) PL/SQL
11 27 (1.05%) T-SQL
12 25 (0.97%) VBA
13 24 (0.93%) Shell Script
14 22 (0.86%) Bash Shell
15 17 (0.66%) R
16 15 (0.58%) VB
17 14 (0.54%) VBScript
18 10 (0.39%) Scala
18 10 (0.39%) ABAP
19 7 (0.27%) Ruby
Qualifications
1 363 (14.11%) Degree
2 221 (8.59%) ITIL Certification
3 163 (6.34%) Microsoft Certification
4 146 (5.68%) Cisco Certification
5 120 (4.67%) MCSE
6 114 (4.43%) Security Cleared
7 89 (3.46%) CCNA
8 67 (2.60%) MCP
9 63 (2.45%) CCNP
10 51 (1.98%) SC Cleared
11 44 (1.71%) MCSA
12 42 (1.63%) ACCA
12 42 (1.63%) CIMA
13 39 (1.52%) PMI Certification
14 35 (1.36%) CCA
14 35 (1.36%) Citrix Certification
15 29 (1.13%) PRINCE2 Practitioner
16 28 (1.09%) PRINCE2 Certification
17 27 (1.05%) DV Cleared
18 26 (1.01%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 464 (18.04%) SLA
2 64 (2.49%) COBIT
3 54 (2.10%) QA
4 33 (1.28%) ISO/IEC 27001
5 24 (0.93%) PCI DSS
6 12 (0.47%) ISO 9001
7 10 (0.39%) Sarbanes-Oxley
7 10 (0.39%) ISO 9000
8 7 (0.27%) JSP 440
8 7 (0.27%) EMIR
9 5 (0.19%) PMBOK
10 4 (0.16%) Solvency II
10 4 (0.16%) MiFID
11 3 (0.12%) Dodd-Frank
12 2 (0.078%) Section 508
12 2 (0.078%) Basel III
12 2 (0.078%) Val IT
12 2 (0.078%) HIPAA
12 2 (0.078%) WCAG
12 2 (0.078%) Basel II
System Software
1 335 (13.02%) Active Directory
2 246 (9.56%) VMware Infrastructure
3 84 (3.27%) Hyper-V
4 83 (3.23%) XenApp
5 43 (1.67%) vSphere
6 34 (1.32%) Terminal Services
7 29 (1.13%) XenDesktop
8 27 (1.05%) Citrix Presentation Server
9 22 (0.86%) Terminal Server
10 20 (0.78%) VMware ESX
11 18 (0.70%) Microsoft App-V
12 15 (0.58%) NFS
13 11 (0.43%) Oracle RAC
14 10 (0.39%) IMail Server
15 9 (0.35%) Varnish
16 6 (0.23%) VMware Workstation
17 5 (0.19%) SRDF
18 4 (0.16%) XenServer
18 4 (0.16%) Xen
19 3 (0.12%) Firmware
Systems Management
1 70 (2.72%) SCCM
2 27 (1.05%) SCOM
3 24 (0.93%) FortiGate
4 23 (0.89%) Puppet
5 17 (0.66%) Nagios
5 17 (0.66%) Tivoli
6 12 (0.47%) SCOrch
6 12 (0.47%) Cacti
7 11 (0.43%) OpenView
8 10 (0.39%) Cisco CUCM
9 9 (0.35%) ZABBIX
9 9 (0.35%) Sysprep
10 8 (0.31%) TeamSite
11 7 (0.27%) ITRS Geneos
12 6 (0.23%) Casper Suite
12 6 (0.23%) Opscode Chef
12 6 (0.23%) BladeLogic
12 6 (0.23%) WMI
12 6 (0.23%) BMC Marimba
12 6 (0.23%) Tivoli Storage Manager
Vendors
1 574 (22.32%) Microsoft
2 323 (12.56%) VMware
3 297 (11.55%) Cisco
4 271 (10.54%) Citrix
5 200 (7.78%) Oracle
6 133 (5.17%) Juniper
7 117 (4.55%) HP
8 112 (4.35%) ServiceNow
9 90 (3.50%) SAP
10 78 (3.03%) Apple
11 71 (2.76%) Symantec
11 71 (2.76%) IBM
12 68 (2.64%) F5
13 49 (1.91%) Remedy
14 48 (1.87%) Dell
14 48 (1.87%) EMC
15 47 (1.83%) NetApp
15 47 (1.83%) CheckPoint
16 41 (1.59%) SunGard
17 40 (1.56%) Wall Street Systems
City, London
E-synergy Solutions
Salary: £90000.00 - £100000.00 per annum + Benifit, Bonus, Car Allowance
Posted: 10 hours ago
London
Ashdown IT
Salary: £35000 - £42000 per annum
Posted: 12 hours ago
South East London
Harper Collins Publishers
Salary: Competitive plus company benefits
Posted: 15 hours ago
East London
Experis Ltd
Salary: £50000 - £65000 per annum + bonus, benefits
Posted: 16 hours ago
London
ANSON MCCADE
Salary: £50 000 - £85 000 (+ superb package!!!)
Posted: 17 hours ago
London
ANSON MCCADE
Salary: £60k to £90k plus competitive package
Posted: 18 hours ago
North West London
Accomplish Today Ltd
Salary: From £30,000 to £40,000 per annum plus benefits
Posted: 18 hours ago
East London
Eames Consulting
Salary: From £80,000 to £125,000 per annum Up to £125k + Excellent Bonus & Ben
Posted: 19 hours ago
City, London
Dupen Recruitment Services
Salary: £80000 - £100000 per annum + range of benefits
Posted: 19 hours ago
London
Monarch Recruitment
Salary: £40000 - £50000 per annum
Posted: 19 hours ago
London
Information Technology Services
Salary: £55k - 65k per year + benefits
Posted: 20 hours ago
City, London
Harvey Nash plc
Salary: £25000 - £27500 per annum + Pro Rata
Posted: Yesterday
London
Spring Technology
Salary: £45000.00 - £50000.00 per annum + Bonus
Posted: Yesterday
City, London
Experis Ltd
Salary: £70000 per annum
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £32000 - £35000 per annum
Posted: Yesterday
London
McGregor Boyall
Salary: £55000 - £65000 per annum + coms
Posted: Yesterday
North London
Technology Sourcing Limited
Salary: From £60,000 to £70,000 per annum plus bens
Posted: Yesterday
Central London / West End
Westbourne Partners
Salary: From £60,000 to £70,000 per annum
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 2 days ago
London
ANSON MCCADE
Salary: £35,000-£48,000
Posted: 2 days ago