The statistics below represent IT jobs advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
England / London
Rank 512 515 486
Rank change year-on-year
+3 -29
Permanent jobs requiring a Help Desk Support 67 128 161
As % of all permanent IT jobs located in London 0.20% 0.31% 0.39%
As % of the Job Titles category 0.21% 0.32% 0.41%
Number of salaries quoted 62 111 155
Median salary £29,582 £28,500 £26,500
Median salary % change year-on-year
+3.79% +7.54%
90% offered a salary of more than £22,550 £21,500 £20,700
10% offered a salary of more than £35,500 £38,000 £35,300
UK excluding London median salary £21,625 £21,000 £21,875
% change year-on-year
+2.97% -4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31962 39657 39585
As % of all permanent IT jobs located in London 95.67% 96.15% 95.95%
Number of salaries quoted 27052 34205 33446
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,340 £32,500 £31,000
10% offered a salary of more than £82,500 £76,500 £80,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the London region.

Help Desk Support Salary Trend in London

Help Desk Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the London region over the 3 months to 22 February 2017.

Help Desk Support Salary Histogram in London

Help Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 6 £32,500 +20.37% 2
Croydon +2 2 £29,164 +21.51% 1
Hounslow - 1 - -
Upminster - 1 £24,500 -
Docklands, London - 1 £25,000 - 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 22 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support in the job title.

1 91 (65.47%) Windows
2 80 (57.55%) Active Directory
3 67 (48.20%) Microsoft
4 61 (43.88%) Windows 7
5 46 (33.09%) MS Office
6 43 (30.94%) MS Excel
7 31 (22.30%) ITIL
8 27 (19.42%) Law
9 26 (18.71%) Windows XP
9 26 (18.71%) Citrix
10 23 (16.55%) iManage
11 21 (15.11%) Legal
11 21 (15.11%) Telecoms
12 20 (14.39%) Linux
13 17 (12.23%) Cisco Certification
13 17 (12.23%) Microsoft Certification
13 17 (12.23%) CCNA
14 16 (11.51%) Finance
14 16 (11.51%) Juniper
14 16 (11.51%) MPLS
14 16 (11.51%) OSPF
14 16 (11.51%) BGP
14 16 (11.51%) Blackberry
14 16 (11.51%) IPv4
14 16 (11.51%) IPv6
14 16 (11.51%) Unix
14 16 (11.51%) Windows 8
14 16 (11.51%) JNCIA
15 15 (10.79%) MOS
15 15 (10.79%) MS Exchange

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.79%) MS Exchange
2 11 (7.91%) Skype for Business
3 7 (5.04%) SharePoint
4 3 (2.16%) Blackberry Enterprise Server
5 2 (1.44%) Exchange Server 2003
5 2 (1.44%) Exchange Server 2013
6 1 (0.72%) Exchange Server 2007
6 1 (0.72%) Exchange Server 2010
6 1 (0.72%) SharePoint 2010
6 1 (0.72%) WordPress
Applications
1 46 (33.09%) MS Office
2 43 (30.94%) MS Excel
3 8 (5.76%) MS PowerPoint
4 3 (2.16%) MS Visio
5 1 (0.72%) Acrobat
Business Applications
1 6 (4.32%) Eikon
2 1 (0.72%) Dynamics AX
2 1 (0.72%) Dynamics CRM
2 1 (0.72%) JDE OneWorld
Cloud Services
1 10 (7.19%) Office 365
2 4 (2.88%) Microsoft Azure
3 2 (1.44%) Adobe Creative Cloud
3 2 (1.44%) Amazon AWS
Communications & Networking
1 16 (11.51%) BGP
1 16 (11.51%) IPv4
1 16 (11.51%) IPv6
1 16 (11.51%) MPLS
1 16 (11.51%) OSPF
2 15 (10.79%) LAN
3 14 (10.07%) WAN
4 10 (7.19%) TCP/IP
5 9 (6.47%) DNS
6 8 (5.76%) DHCP
6 8 (5.76%) VPN
7 5 (3.60%) Firewall
7 5 (3.60%) Internet
8 3 (2.16%) Cisco IOS
8 3 (2.16%) Skype
8 3 (2.16%) VoIP
9 2 (1.44%) Ethernet
9 2 (1.44%) FTP
9 2 (1.44%) SMTP
9 2 (1.44%) WLAN
Database & Business Intelligence
1 4 (2.88%) SQL Server
2 2 (1.44%) Big Data
2 2 (1.44%) Oracle Database
2 2 (1.44%) Oracle Database 11g
Development Applications
1 2 (1.44%) Visual Studio
General
1 27 (19.42%) Law
2 21 (15.11%) Legal
2 21 (15.11%) Telecoms
3 16 (11.51%) Finance
4 8 (5.76%) Banking
5 4 (2.88%) German Language
6 2 (1.44%) Marketing
6 2 (1.44%) Retail
7 1 (0.72%) Advertising
7 1 (0.72%) Back Office
7 1 (0.72%) Financial Institution
7 1 (0.72%) International Banking
7 1 (0.72%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.44%) .NET
2 1 (0.72%) CSS
2 1 (0.72%) HTML
2 1 (0.72%) Ruby on Rails
2 1 (0.72%) XML
Miscellaneous
1 16 (11.51%) Blackberry
2 7 (5.04%) iPad
3 4 (2.88%) Analytical Skills
4 3 (2.16%) Hedge funds
5 2 (1.44%) Internet of Things
5 2 (1.44%) Management Information System
5 2 (1.44%) Video Conferencing
6 1 (0.72%) Computer Science
6 1 (0.72%) iPhone
6 1 (0.72%) User Experience
6 1 (0.72%) Wiki
Operating Systems
1 91 (65.47%) Windows
2 61 (43.88%) Windows 7
3 26 (18.71%) Windows XP
4 20 (14.39%) Linux
5 16 (11.51%) Unix
5 16 (11.51%) Windows 8
6 9 (6.47%) Windows 10
7 8 (5.76%) Mac OS X
7 8 (5.76%) Windows Server
8 6 (4.32%) Windows Server 2003
9 5 (3.60%) Windows Server 2008
10 4 (2.88%) Android
10 4 (2.88%) Windows Server 2012
11 3 (2.16%) Apple iOS
12 2 (1.44%) Mac OS
12 2 (1.44%) Windows Phone
13 1 (0.72%) Windows Mobile
Processes & Methodologies
1 31 (22.30%) ITIL
2 9 (6.47%) ITSM
3 8 (5.76%) CRM
4 6 (4.32%) Service Management
5 5 (3.60%) Service Delivery
6 4 (2.88%) Incident Management
7 3 (2.16%) Document Management
7 3 (2.16%) Mentoring
7 3 (2.16%) People Management
8 2 (1.44%) Asset Management
8 2 (1.44%) E-Commerce
8 2 (1.44%) Functional Testing
8 2 (1.44%) Identity Management
8 2 (1.44%) Logistics
8 2 (1.44%) Migration
8 2 (1.44%) Software Deployment
8 2 (1.44%) Time Management
8 2 (1.44%) Workflow
9 1 (0.72%) ERP
9 1 (0.72%) PRINCE2
Programming Languages
1 10 (7.19%) C
2 4 (2.88%) SQL
3 1 (0.72%) PHP
3 1 (0.72%) PowerShell
3 1 (0.72%) Ruby
Qualifications
1 17 (12.23%) CCNA
1 17 (12.23%) Cisco Certification
1 17 (12.23%) Microsoft Certification
2 16 (11.51%) JNCIA
3 15 (10.79%) MOS
4 12 (8.63%) Degree
5 6 (4.32%) MCTS
6 5 (3.60%) MCSA
7 4 (2.88%) A+ Certification
7 4 (2.88%) MCP
7 4 (2.88%) MCSE
7 4 (2.88%) Network+ Certification
8 3 (2.16%) ITIL Certification
9 1 (0.72%) MCITP
Quality Assurance & Compliance
1 5 (3.60%) SLA
2 3 (2.16%) QA
3 2 (1.44%) COBIT
System Software
1 80 (57.55%) Active Directory
2 2 (1.44%) VMware Infrastructure
3 1 (0.72%) Hyper-V
3 1 (0.72%) VMware Workstation
3 1 (0.72%) XenApp
3 1 (0.72%) XenDesktop
Systems Management
1 8 (5.76%) SCCM
2 2 (1.44%) Backup Exec
2 2 (1.44%) Jamf Pro
2 2 (1.44%) McAfee ePO
2 2 (1.44%) Norton AntiVirus
2 2 (1.44%) SCOM
3 1 (0.72%) CA Spectrum
3 1 (0.72%) Microsoft Data Protection Manager
3 1 (0.72%) Nagios
3 1 (0.72%) NetBackup
3 1 (0.72%) WSUS
Vendors
1 67 (48.20%) Microsoft
2 26 (18.71%) Citrix
3 23 (16.55%) iManage
4 16 (11.51%) Juniper
5 14 (10.07%) VMware
6 10 (7.19%) Apple
7 6 (4.32%) Bloomberg
7 6 (4.32%) Cisco
7 6 (4.32%) FactSet
8 5 (3.60%) ServiceNow
9 4 (2.88%) Intel Security
10 3 (2.16%) Adobe
11 2 (1.44%) Canon
11 2 (1.44%) Dell
11 2 (1.44%) HP
11 2 (1.44%) Oracle
11 2 (1.44%) Splunk
11 2 (1.44%) Symantec
11 2 (1.44%) Trend Micro
12 1 (0.72%) MobileIron
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 2 days ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 2 days ago
Twickenham
Talent Point
Salary: £20000.00 - £28000.00 per annum + Bonus + Benefits
Posted: 13 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 16 days ago
City, London
Dataquest UK Ltd
Salary: From £20,000 to £25,000 per annum Depending on experience, plus benefi
Posted: 27 days ago
Croydon, London, United Kingdom
The Body Shop
Salary: Competitive + Excellent Benefits
Posted: 22 days ago
City, London
Stewardship
Salary: From £20,000 to £30,000 per annum depending on experience + benefits
Posted: 23 days ago