The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 533 513 550
Rank change year-on-year
-20 +37
Permanent jobs requiring a Help Desk Support 124 154 166
As % of all permanent IT jobs located in London 0.29% 0.34% 0.34%
As % of the Job Titles category 0.31% 0.36% 0.35%
Number of salaries quoted 120 145 156
Average salary £25,000 £25,250 £25,250
Average salary % change year-on-year
-0.99% -
90% offered a salary of more than £22,000 £20,500 £20,000
10% offered a salary of more than £35,000 £32,500 £34,750
UK excluding London average salary £22,500 £22,000 £22,000
% change year-on-year
+2.27% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40483 42761 47201
As % of all permanent IT jobs located in London 95.86% 95.79% 95.95%
Number of salaries quoted 35072 35981 38974
Average salary £55,000 £53,500 £52,500
Average salary % change year-on-year
+2.80% +1.90%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the London region.

Help Desk Support Salary Trend in London

Help Desk Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the London region over the 3 months to 30 April 2016.

Help Desk Support Salary Histogram in London

Help Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon +2 12 £22,500 -11.76% 1
City of London +24 9 £26,000 +4.00% 3
Kingston Upon Thames - 2 £24,500 -
Romford - 2 £19,000 -
Sidcup - 2 £28,000 -
Chiswick - 2 - -
Chessington +8 1 £29,500 +34.09%
Wimbledon - 1 £22,000 -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in London

For the 6 months to 30 April 2016, IT jobs across the London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 182 (69.47%) Windows
2 142 (54.20%) Active Directory
3 122 (46.56%) Windows 7
4 109 (41.60%) Microsoft
5 81 (30.92%) MS Office
6 73 (27.86%) MS Excel
7 71 (27.10%) Citrix
8 68 (25.95%) Windows XP
9 62 (23.66%) Finance
10 57 (21.76%) ITIL
11 53 (20.23%) iManage
12 47 (17.94%) Windows Server
13 45 (17.18%) Law
14 40 (15.27%) Windows Server 2008
15 39 (14.89%) Banking
16 29 (11.07%) Windows Server 2003
17 26 (9.92%) DHCP
17 26 (9.92%) DNS
18 24 (9.16%) Service Management
18 24 (9.16%) SLA
19 23 (8.78%) MS Exchange
19 23 (8.78%) Legal
20 22 (8.40%) Microsoft Certification
20 22 (8.40%) Investment Banking
21 21 (8.02%) Blackberry
22 20 (7.63%) TCP/IP
23 18 (6.87%) QA
23 18 (6.87%) VMware
24 17 (6.49%) SCCM
25 16 (6.11%) Wealth Management

Help Desk Support
Top Related IT Skills in London by Category

For the 6 months to 30 April 2016, IT jobs across the London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (8.78%) MS Exchange
2 13 (4.96%) Skype for Business
3 11 (4.20%) SharePoint
4 7 (2.67%) Exchange Server 2010
5 5 (1.91%) Blackberry Enterprise Server
6 2 (0.76%) Exchange Server 2003
6 2 (0.76%) Exchange Server 2007
7 1 (0.38%) IIS
Applications
1 81 (30.92%) MS Office
2 73 (27.86%) MS Excel
3 10 (3.82%) MS PowerPoint
4 3 (1.15%) Adobe Creative Suite
5 2 (0.76%) MS Visio
6 1 (0.38%) InfoPath
6 1 (0.38%) MS Project
6 1 (0.38%) Photoshop
Business Applications
1 2 (0.76%) Dynamics CRM
1 2 (0.76%) Oracle Applications
2 1 (0.38%) Visualfiles
Cloud Services
1 16 (6.11%) Office 365
2 2 (0.76%) SaaS
3 1 (0.38%) Amazon AWS
3 1 (0.38%) Google Apps
3 1 (0.38%) Microsoft Azure
3 1 (0.38%) Mimecast
Communications & Networking
1 26 (9.92%) DHCP
1 26 (9.92%) DNS
2 20 (7.63%) TCP/IP
3 10 (3.82%) Firewall
4 8 (3.05%) VPN
5 7 (2.67%) LAN
6 5 (1.91%) Intranet
6 5 (1.91%) Remote Desktop
7 4 (1.53%) Broadband
7 4 (1.53%) VoIP
8 3 (1.15%) Internet
8 3 (1.15%) Unified Communications
8 3 (1.15%) WAN
9 2 (0.76%) IP Telephony
9 2 (0.76%) WebEx
9 2 (0.76%) Wireless
10 1 (0.38%) DSL
10 1 (0.38%) NAS
10 1 (0.38%) Network Security
10 1 (0.38%) RTP
Database & Business Intelligence
1 7 (2.67%) SQL Server
2 1 (0.38%) SQL Server 2005
2 1 (0.38%) SQL Server 2008
General
1 62 (23.66%) Finance
2 45 (17.18%) Law
3 39 (14.89%) Banking
4 23 (8.78%) Legal
5 22 (8.40%) Investment Banking
6 6 (2.29%) Telecoms
7 4 (1.53%) Front Office
8 3 (1.15%) Back Office
9 1 (0.38%) Billing
9 1 (0.38%) Financial Institution
9 1 (0.38%) German Language
9 1 (0.38%) Retail
Libraries, Frameworks & Software Standards
1 3 (1.15%) .NET
2 1 (0.38%) COM
Miscellaneous
1 21 (8.02%) Blackberry
2 15 (5.73%) Fat Client
2 15 (5.73%) Thin Client
3 13 (4.96%) Analytical Skills
4 12 (4.58%) iPad
5 11 (4.20%) Computer Science
6 9 (3.44%) iPhone
7 8 (3.05%) Data Centre
8 7 (2.67%) Hedge funds
9 6 (2.29%) Driving Licence
9 6 (2.29%) Video Conferencing
10 2 (0.76%) Client/Server
10 2 (0.76%) Clustering
10 2 (0.76%) Management Information System
10 2 (0.76%) PDA
10 2 (0.76%) Smartphone
11 1 (0.38%) CMDB
11 1 (0.38%) Data Protection Act
11 1 (0.38%) Handset
11 1 (0.38%) NHS
Operating Systems
1 182 (69.47%) Windows
2 122 (46.56%) Windows 7
3 68 (25.95%) Windows XP
4 47 (17.94%) Windows Server
5 40 (15.27%) Windows Server 2008
6 29 (11.07%) Windows Server 2003
7 15 (5.73%) Windows Server 2012
8 12 (4.58%) Android
9 10 (3.82%) Windows 8
10 8 (3.05%) Linux
10 8 (3.05%) Mac OS X
11 6 (2.29%) Windows 10
12 4 (1.53%) Apple iOS
13 1 (0.38%) Windows Mobile
Processes & Methodologies
1 57 (21.76%) ITIL
2 24 (9.16%) Service Management
3 16 (6.11%) Wealth Management
4 12 (4.58%) Incident Management
5 11 (4.20%) Business Intelligence
5 11 (4.20%) Service Delivery
6 6 (2.29%) Mentoring
6 6 (2.29%) Patch Management
6 6 (2.29%) Problem Management
7 5 (1.91%) CRM
7 5 (1.91%) ITIL V3
7 5 (1.91%) ITSM
7 5 (1.91%) Time Management
8 4 (1.53%) Asset Management
8 4 (1.53%) Kalman Filter
8 4 (1.53%) Server Virtualisation
8 4 (1.53%) Workflow
9 3 (1.15%) Change Management
9 3 (1.15%) Disaster Recovery
9 3 (1.15%) Service Desk Management
Programming Languages
1 10 (3.82%) SQL
2 3 (1.15%) Java
2 3 (1.15%) VB
2 3 (1.15%) VB6
Qualifications
1 22 (8.40%) Microsoft Certification
2 14 (5.34%) Degree
2 14 (5.34%) ITIL Certification
3 11 (4.20%) Citrix Certification
4 9 (3.44%) MCSA
5 7 (2.67%) CCNA
5 7 (2.67%) Cisco Certification
6 6 (2.29%) MCP
6 6 (2.29%) MOS
7 5 (1.91%) MCSE
8 4 (1.53%) MCDST
8 4 (1.53%) MCITP
9 3 (1.15%) ITIL Foundation Certificate
9 3 (1.15%) JNCIS
10 2 (0.76%) SC Cleared
10 2 (0.76%) Security Cleared
11 1 (0.38%) A+ Certification
11 1 (0.38%) HND
11 1 (0.38%) NVQ Level 3
11 1 (0.38%) NVQ Level 4
Quality Assurance & Compliance
1 24 (9.16%) SLA
2 18 (6.87%) QA
System Software
1 142 (54.20%) Active Directory
2 15 (5.73%) VMware Infrastructure
2 15 (5.73%) XenApp
3 4 (1.53%) Hyper-V
4 3 (1.15%) Terminal Services
5 2 (0.76%) Terminal Server
5 2 (0.76%) XenDesktop
6 1 (0.38%) Firmware
6 1 (0.38%) Microsoft App-V
Systems Management
1 17 (6.49%) SCCM
2 3 (1.15%) Backup Exec
3 1 (0.38%) SCOM
3 1 (0.38%) ThinApp
Vendors
1 109 (41.60%) Microsoft
2 71 (27.10%) Citrix
3 53 (20.23%) iManage
4 18 (6.87%) VMware
5 10 (3.82%) Cisco
5 10 (3.82%) HP
6 6 (2.29%) ServiceNow
7 5 (1.91%) Bloomberg
8 4 (1.53%) Dell
8 4 (1.53%) Reuters
9 3 (1.15%) Adobe
9 3 (1.15%) Juniper
9 3 (1.15%) Polycom
10 2 (0.76%) Apple
10 2 (0.76%) Intel Security
10 2 (0.76%) Oracle
10 2 (0.76%) Remedy
10 2 (0.76%) Sage
10 2 (0.76%) SAP
10 2 (0.76%) Sophos
North West London
Marcus Donald People
Salary: £23000 - £25000 per annum
Posted: Yesterday
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 2 days ago
London
Etech Partners
Salary: To £26K + Outstanding Bens
Posted: 2 days ago
London
Refreshing Recruitment
Salary: £27000 per annum + bens
Posted: 4 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 4 days ago
East London
AWD Recruitment
Salary: £28,000 - £31,800 + Benefits
Posted: 4 days ago
London
Greywood Associates Limited
Salary: £20000 - £24000 per annum + Excellent benefits
Posted: 5 days ago
London
Refreshing Recruitment
Salary: £38000 - £42000 per annum + comprehensive bens
Posted: 5 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 5 days ago
City of London
greywood
Salary: £20000 - £24000 per annum + Excellent benefits
Posted: 8 days ago
City of London
Venturi
Salary: £55000 - £65000 per annum + bonus and benefits
Posted: 15 days ago
London
Recruitment Genius Ltd
Salary: £28000 - £35000 per annum
Posted: 18 days ago
South West London
World First
Salary: From £28,000 to £35,000 per annum + excellent bonus & benefits package
Posted: 19 days ago
City of London
Venturi
Salary: £70000 - £80000.00 per annum + bonus and full benefits
Posted: 22 days ago