The statistics below represent IT jobs advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 505 567 524
Rank change year-on-year
+62 -43
Permanent jobs requiring a Help Desk Support 108 104 143
As % of all permanent IT jobs located in London 0.28% 0.24% 0.32%
As % of the Job Titles category 0.30% 0.25% 0.33%
Number of salaries quoted 102 99 125
Median salary £24,000 £26,000 £27,500
Median salary % change year-on-year
-7.69% -5.45%
90% offered a salary of more than £22,000 £22,300 £22,200
10% offered a salary of more than £37,500 £32,500 £37,500
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36402 42305 43379
As % of all permanent IT jobs located in London 95.70% 95.80% 95.75%
Number of salaries quoted 31526 36015 36074
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the London region.

Help Desk Support Salary Trend in London

Help Desk Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the London region over the 3 months to 28 September 2016.

Help Desk Support Salary Histogram in London

Help Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +44 15 £30,000 +5.26%
Bromley +7 4 £22,500 -8.16%
Croydon +2 3 £22,000 -32.30%
Coulsdon - 3 £23,000 -
Barnet - 1 £22,000 -
Chessington - 1 £26,500 -
Kingston Upon Thames - 1 £22,500 -
Romford - 1 £26,000 -
Surbiton - 1 £19,000 -
Docklands, London - 1 £24,000 -
Southwark - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 September 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support in the job title.

1 171 (67.86%) Windows
2 169 (67.06%) Active Directory
3 113 (44.84%) Windows 7
4 94 (37.30%) Microsoft
5 87 (34.52%) MS Office
6 81 (32.14%) MS Excel
7 74 (29.37%) ITIL
8 54 (21.43%) Windows XP
9 50 (19.84%) iManage
10 39 (15.48%) Citrix
10 39 (15.48%) Finance
11 34 (13.49%) Windows Server
12 31 (12.30%) Windows 8
13 30 (11.90%) MS Exchange
14 28 (11.11%) Legal
14 28 (11.11%) VMware
15 25 (9.92%) SLA
16 24 (9.52%) Blackberry
17 22 (8.73%) Law
18 21 (8.33%) Mac OS X
18 21 (8.33%) Office 365
19 20 (7.94%) Windows Server 2008
20 19 (7.54%) DNS
20 19 (7.54%) LAN
21 18 (7.14%) Firewall
21 18 (7.14%) TCP/IP
21 18 (7.14%) Banking
22 17 (6.75%) Skype for Business
22 17 (6.75%) Windows 10
23 16 (6.35%) Windows Server 2012

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (11.90%) MS Exchange
2 17 (6.75%) Skype for Business
3 14 (5.56%) SharePoint
4 6 (2.38%) Exchange Server 2003
5 5 (1.98%) Exchange Server 2007
5 5 (1.98%) IIS
6 4 (1.59%) Blackberry Enterprise Server
6 4 (1.59%) Exchange Server 2010
7 1 (0.40%) IBM Notes
7 1 (0.40%) SharePoint 2010
Applications
1 87 (34.52%) MS Office
2 81 (32.14%) MS Excel
3 12 (4.76%) MS PowerPoint
4 2 (0.79%) Photoshop
5 1 (0.40%) InfoPath
5 1 (0.40%) MS Visio
Business Applications
1 7 (2.78%) Eikon
2 1 (0.40%) Dynamics CRM
Cloud Services
1 21 (8.33%) Office 365
2 5 (1.98%) Microsoft Azure
3 2 (0.79%) Mimecast
4 1 (0.40%) Adobe Creative Cloud
4 1 (0.40%) Amazon AWS
Communications & Networking
1 19 (7.54%) DNS
1 19 (7.54%) LAN
2 18 (7.14%) Firewall
2 18 (7.14%) TCP/IP
3 16 (6.35%) WAN
4 13 (5.16%) DHCP
5 6 (2.38%) Internet
5 6 (2.38%) VoIP
6 5 (1.98%) SAN
7 2 (0.79%) BGP
7 2 (0.79%) Cisco IOS
7 2 (0.79%) IPv4
7 2 (0.79%) IPv6
7 2 (0.79%) MPLS
7 2 (0.79%) OSPF
7 2 (0.79%) Skype
7 2 (0.79%) VLAN
7 2 (0.79%) VPN
7 2 (0.79%) Wi-Fi
8 1 (0.40%) Cisco IPT
Database & Business Intelligence
1 3 (1.19%) SQL Server
2 2 (0.79%) MySQL
3 1 (0.40%) Big Data
Development Applications
1 7 (2.78%) JIRA
2 5 (1.98%) Atlassian Bamboo
3 1 (0.40%) Visual Studio
General
1 39 (15.48%) Finance
2 28 (11.11%) Legal
3 22 (8.73%) Law
4 18 (7.14%) Banking
5 8 (3.17%) Marketing
6 6 (2.38%) Telecoms
7 4 (1.59%) Retail
8 3 (1.19%) Financial Institution
8 3 (1.19%) French Language
8 3 (1.19%) German Language
9 2 (0.79%) Billing
Libraries, Frameworks & Software Standards
1 3 (1.19%) .NET
1 3 (1.19%) HTML
2 2 (0.79%) CSS
2 2 (0.79%) XML
Miscellaneous
1 24 (9.52%) Blackberry
2 10 (3.97%) iPad
3 8 (3.17%) Analytical Skills
4 7 (2.78%) Fat Client
4 7 (2.78%) Thin Client
4 7 (2.78%) Video Conferencing
5 6 (2.38%) iPhone
5 6 (2.38%) Smartphone
6 3 (1.19%) Fintech
6 3 (1.19%) Hedge funds
7 2 (0.79%) User Experience
8 1 (0.40%) BYOD
8 1 (0.40%) Computer Science
8 1 (0.40%) Data Centre
8 1 (0.40%) Driving Licence
8 1 (0.40%) Handset
8 1 (0.40%) Internet of Things
8 1 (0.40%) Management Information System
8 1 (0.40%) Performance Metrics
8 1 (0.40%) Wiki
Operating Systems
1 171 (67.86%) Windows
2 113 (44.84%) Windows 7
3 54 (21.43%) Windows XP
4 34 (13.49%) Windows Server
5 31 (12.30%) Windows 8
6 21 (8.33%) Mac OS X
7 20 (7.94%) Windows Server 2008
8 17 (6.75%) Windows 10
9 16 (6.35%) Windows Server 2012
10 12 (4.76%) Android
11 10 (3.97%) Linux
12 9 (3.57%) Apple iOS
13 6 (2.38%) Windows Server 2003
14 4 (1.59%) Windows Phone
15 3 (1.19%) Mac OS
15 3 (1.19%) Unix
16 1 (0.40%) BlackBerry OS
Processes & Methodologies
1 74 (29.37%) ITIL
2 13 (5.16%) Service Management
2 13 (5.16%) Wealth Management
3 11 (4.37%) Incident Management
4 10 (3.97%) ITSM
5 8 (3.17%) Change Management
6 5 (1.98%) Configuration Management
6 5 (1.98%) Document Management
6 5 (1.98%) Workflow
7 4 (1.59%) Business Intelligence
7 4 (1.59%) CRM
7 4 (1.59%) E-Commerce
8 3 (1.19%) BCP
8 3 (1.19%) Coaching
8 3 (1.19%) Data Protection
8 3 (1.19%) Disaster Recovery
8 3 (1.19%) ITIL V3
8 3 (1.19%) Service Delivery
9 2 (0.79%) Critical Success Factor
9 2 (0.79%) Line Management
Programming Languages
1 11 (4.37%) SQL
2 4 (1.59%) C
3 2 (0.79%) C#
3 2 (0.79%) JavaScript
4 1 (0.40%) Java
4 1 (0.40%) PHP
4 1 (0.40%) Shell Script
Qualifications
1 16 (6.35%) Microsoft Certification
2 14 (5.56%) MCSE
3 12 (4.76%) ITIL Certification
3 12 (4.76%) MOS
4 10 (3.97%) MCP
5 9 (3.57%) Degree
6 7 (2.78%) MCDST
6 7 (2.78%) MCSA
7 5 (1.98%) CCNA
7 5 (1.98%) Cisco Certification
7 5 (1.98%) MCITP
8 4 (1.59%) Citrix Certification
8 4 (1.59%) MCTS
9 2 (0.79%) JNCIA
10 1 (0.40%) A+ Certification
10 1 (0.40%) ITIL Foundation Certificate
10 1 (0.40%) Network+ Certification
10 1 (0.40%) Server+ Certification
Quality Assurance & Compliance
1 25 (9.92%) SLA
2 12 (4.76%) QA
3 7 (2.78%) ISO/IEC 20000
4 1 (0.40%) Data Quality
System Software
1 169 (67.06%) Active Directory
2 15 (5.95%) VMware Infrastructure
3 11 (4.37%) XenApp
4 8 (3.17%) Hyper-V
5 5 (1.98%) XenServer
6 3 (1.19%) Terminal Services
7 2 (0.79%) XenDesktop
8 1 (0.40%) Terminal Server
8 1 (0.40%) Virtual Servers
Systems Management
1 9 (3.57%) SCCM
2 5 (1.98%) Puppet
3 4 (1.59%) Backup Exec
3 4 (1.59%) SCOM
4 3 (1.19%) CA Spectrum
4 3 (1.19%) Nagios
4 3 (1.19%) NetBackup
4 3 (1.19%) Norton AntiVirus
4 3 (1.19%) WSUS
5 2 (0.79%) Casper Suite
6 1 (0.40%) Microsoft Data Protection Manager
Vendors
1 94 (37.30%) Microsoft
2 50 (19.84%) iManage
3 39 (15.48%) Citrix
4 28 (11.11%) VMware
5 14 (5.56%) Cisco
6 12 (4.76%) Apple
7 10 (3.97%) Bloomberg
8 8 (3.17%) FactSet
9 5 (1.98%) Atlassian
10 4 (1.59%) BT
10 4 (1.59%) CheckPoint
10 4 (1.59%) Intel Security
10 4 (1.59%) Mitel
11 3 (1.19%) CA
11 3 (1.19%) Remedy
11 3 (1.19%) Symantec
12 2 (0.79%) Google
12 2 (0.79%) MobileIron
12 2 (0.79%) Polycom
12 2 (0.79%) Tableau
London
Nigel Frank International Ltd
Salary: £30000 - £31000 per annum + Benefits
Posted: 13 hours ago
London
Square One Resources
Salary: From £30,000 to £50,000 per annum + Pension, Benefits
Posted: 6 hours ago
London
Water Aid
Salary: £0 - £35,000 per year
Posted: 5 days ago