The statistics below represent IT jobs advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 501 553 543
Rank change year-on-year
+52 -10
Permanent jobs requiring a Help Desk Support 144 108 157
As % of all permanent IT jobs located in London 0.36% 0.24% 0.32%
As % of the Job Titles category 0.38% 0.26% 0.33%
Number of salaries quoted 143 103 151
Median salary £25,000 £25,500 £25,000
Median salary % change year-on-year
-1.96% +2.00%
90% offered a salary of more than £22,000 £20,500 £20,500
10% offered a salary of more than £31,900 £36,000 £32,500
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38279 42270 47410
As % of all permanent IT jobs located in London 95.67% 95.69% 95.99%
Number of salaries quoted 33317 35754 39739
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the London region.

Help Desk Support Salary Trend in London

Help Desk Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the London region over the 3 months to 28 June 2016.

Help Desk Support Salary Histogram in London

Help Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 16 £22,250 -
City of London +52 14 £26,000 +7.21% 1
Romford - 7 £27,500 -
Wimbledon - 3 £23,500 -
Sidcup - 2 £28,000 -
Barnet +7 1 £22,000 -15.38% 1
Chessington +4 1 £29,500 -1.66%
Coulsdon - 1 £23,000 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 28 June 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support in the job title.

1 174 (65.41%) Windows
2 156 (58.65%) Active Directory
3 122 (45.86%) Windows 7
4 110 (41.35%) Microsoft
5 87 (32.71%) MS Office
6 82 (30.83%) MS Excel
7 76 (28.57%) ITIL
8 61 (22.93%) Windows XP
9 57 (21.43%) Finance
10 54 (20.30%) iManage
11 51 (19.17%) Citrix
12 43 (16.17%) Windows Server
13 32 (12.03%) Windows Server 2008
14 28 (10.53%) Banking
15 27 (10.15%) DHCP
15 27 (10.15%) DNS
16 26 (9.77%) Legal
17 25 (9.40%) SLA
18 24 (9.02%) Law
19 22 (8.27%) Windows Server 2003
20 20 (7.52%) Microsoft Certification
20 20 (7.52%) MS Exchange
21 19 (7.14%) TCP/IP
22 18 (6.77%) Windows 8
22 18 (6.77%) Blackberry
23 17 (6.39%) QA
23 17 (6.39%) ITIL Certification
23 17 (6.39%) Windows Server 2012
24 16 (6.02%) Thin Client
24 16 (6.02%) Wealth Management

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (7.52%) MS Exchange
2 14 (5.26%) Skype for Business
3 13 (4.89%) SharePoint
4 8 (3.01%) Exchange Server 2010
5 4 (1.50%) Blackberry Enterprise Server
5 4 (1.50%) IIS
6 3 (1.13%) Exchange Server 2007
7 2 (0.75%) Exchange Server 2003
8 1 (0.38%) IBM Notes
Applications
1 87 (32.71%) MS Office
2 82 (30.83%) MS Excel
3 9 (3.38%) MS PowerPoint
4 3 (1.13%) Adobe Creative Suite
5 1 (0.38%) InfoPath
5 1 (0.38%) MS Project
5 1 (0.38%) MS Visio
5 1 (0.38%) Photoshop
Business Applications
1 2 (0.75%) Dynamics CRM
1 2 (0.75%) Oracle Applications
2 1 (0.38%) Visualfiles
Cloud Services
1 14 (5.26%) Office 365
2 5 (1.88%) Microsoft Azure
3 1 (0.38%) Amazon AWS
3 1 (0.38%) Mimecast
3 1 (0.38%) SaaS
Communications & Networking
1 27 (10.15%) DHCP
1 27 (10.15%) DNS
2 19 (7.14%) TCP/IP
3 10 (3.76%) Firewall
4 9 (3.38%) LAN
5 5 (1.88%) Remote Desktop
6 4 (1.50%) Broadband
6 4 (1.50%) VoIP
6 4 (1.50%) VPN
6 4 (1.50%) WAN
7 3 (1.13%) Internet
7 3 (1.13%) Unified Communications
8 2 (0.75%) Intranet
8 2 (0.75%) Skype
9 1 (0.38%) DSL
9 1 (0.38%) PBX
9 1 (0.38%) RTP
9 1 (0.38%) SAN
9 1 (0.38%) Wi-Fi
9 1 (0.38%) Wireless
Database & Business Intelligence
1 8 (3.01%) SQL Server
2 1 (0.38%) MySQL
2 1 (0.38%) SQL Server 2005
2 1 (0.38%) SQL Server 2008
Development Applications
1 2 (0.75%) JIRA
General
1 57 (21.43%) Finance
2 28 (10.53%) Banking
3 26 (9.77%) Legal
4 24 (9.02%) Law
5 10 (3.76%) Investment Banking
6 6 (2.26%) Telecoms
7 4 (1.50%) Financial Institution
7 4 (1.50%) Front Office
8 2 (0.75%) Retail
9 1 (0.38%) Billing
9 1 (0.38%) French Language
9 1 (0.38%) German Language
Libraries, Frameworks & Software Standards
1 3 (1.13%) .NET
2 2 (0.75%) XML
3 1 (0.38%) CSS
3 1 (0.38%) HTML
Miscellaneous
1 18 (6.77%) Blackberry
2 16 (6.02%) Fat Client
2 16 (6.02%) Thin Client
3 14 (5.26%) Analytical Skills
4 10 (3.76%) Smartphone
5 9 (3.38%) Computer Science
6 7 (2.63%) Hedge funds
7 6 (2.26%) Video Conferencing
8 4 (1.50%) Driving Licence
8 4 (1.50%) iPad
9 3 (1.13%) Data Centre
9 3 (1.13%) Fintech
9 3 (1.13%) iPhone
10 2 (0.75%) Client/Server
10 2 (0.75%) PDA
11 1 (0.38%) Clustering
11 1 (0.38%) Data Protection Act
11 1 (0.38%) Handset
11 1 (0.38%) Management Information System
11 1 (0.38%) NHS
Operating Systems
1 174 (65.41%) Windows
2 122 (45.86%) Windows 7
3 61 (22.93%) Windows XP
4 43 (16.17%) Windows Server
5 32 (12.03%) Windows Server 2008
6 22 (8.27%) Windows Server 2003
7 18 (6.77%) Windows 8
8 17 (6.39%) Windows Server 2012
9 12 (4.51%) Windows 10
10 9 (3.38%) Mac OS X
11 8 (3.01%) Android
11 8 (3.01%) Apple iOS
12 3 (1.13%) Linux
13 1 (0.38%) BlackBerry OS
13 1 (0.38%) Windows Mobile
13 1 (0.38%) Windows Phone
Processes & Methodologies
1 76 (28.57%) ITIL
2 16 (6.02%) Wealth Management
3 14 (5.26%) Incident Management
3 14 (5.26%) Service Management
4 11 (4.14%) Business Intelligence
5 10 (3.76%) Change Management
6 6 (2.26%) ITIL V3
6 6 (2.26%) Service Delivery
7 5 (1.88%) Mentoring
7 5 (1.88%) Patch Management
7 5 (1.88%) Workflow
8 4 (1.50%) CRM
8 4 (1.50%) Document Management
8 4 (1.50%) ITSM
8 4 (1.50%) Server Virtualisation
9 3 (1.13%) Asset Management
9 3 (1.13%) Coaching
9 3 (1.13%) Continuous Improvement
9 3 (1.13%) Kalman Filter
9 3 (1.13%) Service Desk Management
Programming Languages
1 14 (5.26%) SQL
2 2 (0.75%) C#
2 2 (0.75%) Java
2 2 (0.75%) JavaScript
3 1 (0.38%) PHP
3 1 (0.38%) Shell Script
3 1 (0.38%) VB
3 1 (0.38%) VB6
Qualifications
1 20 (7.52%) Microsoft Certification
2 17 (6.39%) ITIL Certification
3 12 (4.51%) Degree
4 11 (4.14%) Citrix Certification
4 11 (4.14%) MCSE
5 10 (3.76%) MCP
6 9 (3.38%) MCDST
6 9 (3.38%) MCSA
7 6 (2.26%) CCNA
7 6 (2.26%) Cisco Certification
8 5 (1.88%) MOS
9 4 (1.50%) MCITP
10 3 (1.13%) ITIL Foundation Certificate
10 3 (1.13%) JNCIS
Quality Assurance & Compliance
1 25 (9.40%) SLA
2 17 (6.39%) QA
3 7 (2.63%) ISO/IEC 20000
4 1 (0.38%) Data Quality
System Software
1 156 (58.65%) Active Directory
2 16 (6.02%) XenApp
3 13 (4.89%) VMware Infrastructure
4 6 (2.26%) Hyper-V
5 3 (1.13%) Terminal Services
5 3 (1.13%) XenDesktop
6 2 (0.75%) Terminal Server
7 1 (0.38%) Microsoft App-V
7 1 (0.38%) Virtual Servers
Systems Management
1 16 (6.02%) SCCM
2 3 (1.13%) Backup Exec
3 1 (0.38%) Casper Suite
3 1 (0.38%) ThinApp
Vendors
1 110 (41.35%) Microsoft
2 54 (20.30%) iManage
3 51 (19.17%) Citrix
4 14 (5.26%) VMware
5 7 (2.63%) Bloomberg
6 5 (1.88%) Apple
6 5 (1.88%) Cisco
6 5 (1.88%) Reuters
7 4 (1.50%) Adobe
7 4 (1.50%) HP
8 3 (1.13%) Juniper
8 3 (1.13%) ServiceNow
9 2 (0.75%) Dell
9 2 (0.75%) Intel Security
9 2 (0.75%) Oracle
9 2 (0.75%) Polycom
9 2 (0.75%) Sage
9 2 (0.75%) SAP
9 2 (0.75%) Sophos
10 1 (0.38%) ZyXEL
London
Etech Partners
Salary: Up to £21,000 per annum + Benefits
Posted: 20 hours ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 2 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 6 days ago
London
Refreshing Recruitment
Salary: £43000 - £45000 per annum + Bens
Posted: Yesterday
Barnet, Hertfordshire
Refreshing Recruitment
Salary: £21000 - £23000 per annum + bens
Posted: Yesterday
South West London
Marcus Donald People
Salary: £22000 - £26000 per annum
Posted: 6 days ago
West London
Playtech
Salary: From £25,000 to £30,000 per annum plus an attractive benefits package
Posted: 13 days ago
South East London
MatchesFashion.com
Salary: plus excellent company benefits
Posted: 27 days ago
London
Recruitment Genius Ltd
Salary: £28000 - £35000 per annum
Posted: 19 days ago
City of London
AWD online
Salary: £18,000 - £22,000 per annum
Posted: 21 days ago