The statistics below represent IT jobs advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 490 579 528
Rank change year-on-year
+89 -51
Permanent jobs requiring a Help Desk Support 141 99 155
As % of all permanent IT jobs located in London 0.36% 0.22% 0.32%
As % of the Job Titles category 0.37% 0.23% 0.34%
Number of salaries quoted 136 96 148
Median salary £24,000 £26,000 £25,375
Median salary % change year-on-year
-7.69% +2.46%
90% offered a salary of more than £22,000 £20,500 £21,000
10% offered a salary of more than £32,250 £36,750 £35,800
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37738 42630 46106
As % of all permanent IT jobs located in London 95.66% 95.64% 95.87%
Number of salaries quoted 32787 36087 38693
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the London region.

Help Desk Support Salary Trend in London

Help Desk Support
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Help Desk Support across the London region over the 3 months to 23 July 2016.

Help Desk Support Salary Histogram in London

Help Desk Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Croydon - 16 £22,250 -
City of London +63 10 £26,625 +3.90% 4
Romford - 7 £27,500 -
Coulsdon - 3 £23,000 -
Bromley -2 2 £22,500 -13.46%
Wimbledon - 2 £23,500 -
Barnet - 2 £22,000 -
Chessington +4 1 £26,500 -11.66%
Southwark - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 July 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Help Desk Support in the job title.

1 173 (65.28%) Windows
2 165 (62.26%) Active Directory
3 117 (44.15%) Windows 7
4 102 (38.49%) Microsoft
5 87 (32.83%) MS Office
6 86 (32.45%) MS Excel
7 71 (26.79%) ITIL
8 61 (23.02%) Windows XP
9 56 (21.13%) iManage
10 49 (18.49%) Finance
11 43 (16.23%) Citrix
12 41 (15.47%) Windows Server
13 29 (10.94%) Windows Server 2008
14 26 (9.81%) MS Exchange
15 24 (9.06%) Legal
15 24 (9.06%) Windows 8
16 23 (8.68%) DNS
17 22 (8.30%) SLA
18 21 (7.92%) VMware
19 20 (7.55%) DHCP
19 20 (7.55%) TCP/IP
20 19 (7.17%) Microsoft Certification
20 19 (7.17%) Law
20 19 (7.17%) Office 365
21 18 (6.79%) Firewall
21 18 (6.79%) Blackberry
21 18 (6.79%) Banking
22 17 (6.42%) Wealth Management
22 17 (6.42%) Windows Server 2003
22 17 (6.42%) Windows Server 2012

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (9.81%) MS Exchange
2 16 (6.04%) Skype for Business
3 14 (5.28%) SharePoint
4 8 (3.02%) Exchange Server 2010
5 5 (1.89%) IIS
6 4 (1.51%) Blackberry Enterprise Server
6 4 (1.51%) Exchange Server 2007
7 3 (1.13%) Exchange Server 2003
8 1 (0.38%) IBM Notes
Applications
1 87 (32.83%) MS Office
2 86 (32.45%) MS Excel
3 8 (3.02%) MS PowerPoint
4 3 (1.13%) Adobe Creative Suite
5 2 (0.75%) Photoshop
6 1 (0.38%) InfoPath
6 1 (0.38%) MS Project
6 1 (0.38%) MS Visio
Business Applications
1 2 (0.75%) Dynamics CRM
1 2 (0.75%) Eikon
1 2 (0.75%) Oracle Applications
2 1 (0.38%) Visualfiles
Cloud Services
1 19 (7.17%) Office 365
2 5 (1.89%) Microsoft Azure
3 2 (0.75%) Mimecast
4 1 (0.38%) Amazon AWS
4 1 (0.38%) SaaS
Communications & Networking
1 23 (8.68%) DNS
2 20 (7.55%) DHCP
2 20 (7.55%) TCP/IP
3 18 (6.79%) Firewall
4 12 (4.53%) LAN
5 7 (2.64%) WAN
6 5 (1.89%) Internet
6 5 (1.89%) VoIP
7 4 (1.51%) SAN
7 4 (1.51%) VPN
8 3 (1.13%) Remote Desktop
8 3 (1.13%) Unified Communications
9 2 (0.75%) Broadband
9 2 (0.75%) Skype
9 2 (0.75%) Wi-Fi
10 1 (0.38%) DSL
10 1 (0.38%) Extranet
10 1 (0.38%) PBX
10 1 (0.38%) RTP
10 1 (0.38%) Wireless
Database & Business Intelligence
1 5 (1.89%) SQL Server
2 2 (0.75%) MySQL
Development Applications
1 5 (1.89%) JIRA
2 3 (1.13%) Atlassian Bamboo
General
1 49 (18.49%) Finance
2 24 (9.06%) Legal
3 19 (7.17%) Law
4 18 (6.79%) Banking
5 5 (1.89%) Telecoms
6 4 (1.51%) Financial Institution
7 3 (1.13%) Marketing
8 2 (0.75%) Billing
8 2 (0.75%) French Language
8 2 (0.75%) German Language
8 2 (0.75%) Retail
9 1 (0.38%) Front Office
Libraries, Frameworks & Software Standards
1 3 (1.13%) HTML
2 2 (0.75%) .NET
2 2 (0.75%) CSS
2 2 (0.75%) XML
Miscellaneous
1 18 (6.79%) Blackberry
2 15 (5.66%) Fat Client
2 15 (5.66%) Thin Client
3 11 (4.15%) Analytical Skills
3 11 (4.15%) Smartphone
4 8 (3.02%) Video Conferencing
5 6 (2.26%) Computer Science
5 6 (2.26%) iPhone
6 5 (1.89%) Hedge funds
7 4 (1.51%) iPad
8 3 (1.13%) Driving Licence
8 3 (1.13%) Fintech
9 2 (0.75%) Client/Server
9 2 (0.75%) PDA
9 2 (0.75%) User Experience
10 1 (0.38%) Clustering
10 1 (0.38%) Data Protection Act
10 1 (0.38%) Handset
10 1 (0.38%) Management Information System
10 1 (0.38%) NHS
Operating Systems
1 173 (65.28%) Windows
2 117 (44.15%) Windows 7
3 61 (23.02%) Windows XP
4 41 (15.47%) Windows Server
5 29 (10.94%) Windows Server 2008
6 24 (9.06%) Windows 8
7 17 (6.42%) Windows 10
7 17 (6.42%) Windows Server 2003
7 17 (6.42%) Windows Server 2012
8 12 (4.53%) Android
8 12 (4.53%) Mac OS X
9 9 (3.40%) Apple iOS
10 4 (1.51%) Linux
11 3 (1.13%) Windows Phone
12 2 (0.75%) Mac OS
13 1 (0.38%) BlackBerry OS
13 1 (0.38%) Unix
13 1 (0.38%) Windows Mobile
Processes & Methodologies
1 71 (26.79%) ITIL
2 17 (6.42%) Wealth Management
3 12 (4.53%) Service Management
4 10 (3.77%) Business Intelligence
4 10 (3.77%) Incident Management
5 9 (3.40%) Change Management
6 5 (1.89%) CRM
6 5 (1.89%) Disaster Recovery
6 5 (1.89%) Document Management
6 5 (1.89%) ITIL V3
6 5 (1.89%) Patch Management
6 5 (1.89%) Workflow
7 4 (1.51%) Kalman Filter
8 3 (1.13%) Asset Management
8 3 (1.13%) Coaching
8 3 (1.13%) Data Protection
8 3 (1.13%) E-Commerce
8 3 (1.13%) ITSM
8 3 (1.13%) Mentoring
8 3 (1.13%) Practice Management
Programming Languages
1 15 (5.66%) SQL
2 2 (0.75%) C#
2 2 (0.75%) JavaScript
3 1 (0.38%) Java
3 1 (0.38%) PHP
3 1 (0.38%) Shell Script
Qualifications
1 19 (7.17%) Microsoft Certification
2 15 (5.66%) ITIL Certification
3 13 (4.91%) MCSE
4 11 (4.15%) Degree
4 11 (4.15%) MCP
5 10 (3.77%) Citrix Certification
6 9 (3.40%) MCDST
6 9 (3.40%) MCSA
7 5 (1.89%) MCITP
7 5 (1.89%) MOS
8 3 (1.13%) CCNA
8 3 (1.13%) Cisco Certification
8 3 (1.13%) ITIL Foundation Certificate
9 1 (0.38%) JNCIS
Quality Assurance & Compliance
1 22 (8.30%) SLA
2 16 (6.04%) QA
3 7 (2.64%) ISO/IEC 20000
4 1 (0.38%) Data Quality
System Software
1 165 (62.26%) Active Directory
2 15 (5.66%) VMware Infrastructure
3 14 (5.28%) XenApp
4 7 (2.64%) Hyper-V
5 3 (1.13%) Terminal Services
5 3 (1.13%) XenServer
6 2 (0.75%) XenDesktop
7 1 (0.38%) Microsoft App-V
7 1 (0.38%) Terminal Server
7 1 (0.38%) Virtual Servers
Systems Management
1 15 (5.66%) SCCM
2 3 (1.13%) Backup Exec
2 3 (1.13%) Puppet
3 1 (0.38%) Casper Suite
3 1 (0.38%) ThinApp
Vendors
1 102 (38.49%) Microsoft
2 56 (21.13%) iManage
3 43 (16.23%) Citrix
4 21 (7.92%) VMware
5 10 (3.77%) Apple
6 9 (3.40%) Cisco
7 7 (2.64%) Bloomberg
8 4 (1.51%) Adobe
8 4 (1.51%) Dell
9 3 (1.13%) Atlassian
9 3 (1.13%) FactSet
9 3 (1.13%) Mitel
9 3 (1.13%) ServiceNow
10 2 (0.75%) Avaya
10 2 (0.75%) Google
10 2 (0.75%) Oracle
10 2 (0.75%) Polycom
10 2 (0.75%) Remedy
10 2 (0.75%) SAP
10 2 (0.75%) Tableau
London
Etech Partners
Salary: Up to £23,000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 6 days ago
London
Ashdown IT
Salary: £21000 per annum
Posted: 3 days ago
London
Etech Partners
Salary: Up to £23,000 per annum + Benefits
Posted: 4 days ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday
London
EasyWebRecruitment.com
Salary: £21,420 - £24,480
Posted: 2 days ago
City, London
Premier IT
Salary: £90 - £120 per day
Posted: 4 days ago
West London
Playtech
Salary: From £28,000 to £32,000 per annum plus an attractive benefits package
Posted: 8 days ago
East London
Bluetownonline
Salary: £30000 per annum
Posted: 3 days ago
London
Bluetown Online LTD
Salary: £22000 - £25000 per annum
Posted: 20 days ago
London
Huxley
Salary: competitive
Posted: 20 days ago