The statistics below represent IT jobs advertised across the England region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 586 561 539
Rank change year-on-year
-25 -22
Permanent jobs requiring a Help Desk Support 338 410 489
As % of all permanent IT jobs located in England 0.37% 0.41% 0.44%
As % of the Job Titles category 0.38% 0.43% 0.46%
Number of salaries quoted 309 374 455
Median salary £23,500 £23,000 £22,500
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £19,000 £18,500 £17,950
10% offered a salary of more than £31,500 £31,350 £31,500
UK excluding London median salary £22,000 £22,000 £22,000
Help Desk Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88576 96429 106135
As % of all permanent IT jobs located in England 96.32% 96.53% 96.54%
Number of salaries quoted 75322 79912 87719
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in England

Help Desk Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the England region.

Help Desk Support Salary Trend in England

Help Desk Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support across the England region over the 3 months to 26 May 2016.

Help Desk Support Salary Histogram in England

Help Desk Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +35 144 £25,000 -0.99% 8
South East -14 123 £22,500 -1.09% 10
East of England -3 15 £20,500 -9.89% 2
East Midlands +20 14 £20,500 -6.81% 1
Yorkshire -6 13 £20,500 -
West Midlands -3 10 £21,500 -8.51% 3
South West -7 9 £22,500 +13.20% 4
North West +1 8 £22,000 +4.76% 3
North East - 3 £27,500 - 1
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 May 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support in the job title.

1 441 (65.43%) Windows
2 336 (49.85%) Active Directory
3 294 (43.62%) Microsoft
4 229 (33.98%) Windows 7
5 223 (33.09%) MS Excel
6 215 (31.90%) MS Office
7 126 (18.69%) Windows Server
8 123 (18.25%) ITIL
9 113 (16.77%) Windows XP
10 112 (16.62%) Citrix
11 99 (14.69%) MS Exchange
12 87 (12.91%) SLA
13 86 (12.76%) Finance
14 81 (12.02%) TCP/IP
15 75 (11.13%) Windows Server 2008
16 72 (10.68%) Windows 8
17 64 (9.50%) Microsoft Certification
18 63 (9.35%) Office 365
19 62 (9.20%) DNS
20 60 (8.90%) Degree
21 56 (8.31%) iManage
22 55 (8.16%) WAN
23 52 (7.72%) DHCP
24 51 (7.57%) LAN
24 51 (7.57%) SQL
25 48 (7.12%) Windows Server 2012
26 42 (6.23%) Service Management
26 42 (6.23%) VMware
27 41 (6.08%) Banking
27 41 (6.08%) Blackberry

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (14.69%) MS Exchange
2 32 (4.75%) Exchange Server 2010
3 28 (4.15%) SharePoint
4 21 (3.12%) Skype for Business
5 15 (2.23%) Exchange Server 2007
6 14 (2.08%) Exchange Server 2013
7 8 (1.19%) Blackberry Enterprise Server
7 8 (1.19%) IBM Notes
8 7 (1.04%) Exchange Server 2000
9 6 (0.89%) Exchange Server 2003
10 4 (0.59%) Office Communications Server
10 4 (0.59%) SharePoint Server
11 1 (0.15%) Apache
11 1 (0.15%) IIS
11 1 (0.15%) JBoss
Applications
1 223 (33.09%) MS Excel
2 215 (31.90%) MS Office
3 23 (3.41%) MS PowerPoint
4 3 (0.45%) Adobe Creative Suite
4 3 (0.45%) InfoPath
5 1 (0.15%) MS Project
5 1 (0.15%) MS Visio
5 1 (0.15%) Photoshop
Business Applications
1 9 (1.34%) Dynamics CRM
2 4 (0.59%) SAP Oil and Gas
3 3 (0.45%) Remedy ITSM
4 2 (0.30%) Oracle Applications
5 1 (0.15%) Visualfiles
Cloud Services
1 63 (9.35%) Office 365
2 3 (0.45%) Dropbox
2 3 (0.45%) Microsoft Azure
2 3 (0.45%) SaaS
3 2 (0.30%) Amazon AWS
4 1 (0.15%) Amazon EC2
4 1 (0.15%) Amazon ELB
4 1 (0.15%) Amazon S3
4 1 (0.15%) Amazon SQS
4 1 (0.15%) Mimecast
4 1 (0.15%) Route 53
4 1 (0.15%) Virtual Private Cloud
Communications & Networking
1 81 (12.02%) TCP/IP
2 62 (9.20%) DNS
3 55 (8.16%) WAN
4 52 (7.72%) DHCP
5 51 (7.57%) LAN
6 18 (2.67%) Firewall
7 17 (2.52%) Internet
7 17 (2.52%) Wireless
8 16 (2.37%) VoIP
9 15 (2.23%) Extranet
9 15 (2.23%) VPN
10 7 (1.04%) Broadband
10 7 (1.04%) Intranet
10 7 (1.04%) Remote Desktop
11 6 (0.89%) IP Telephony
12 5 (0.74%) Skype
13 4 (0.59%) ADSL
13 4 (0.59%) Wi-Fi
14 3 (0.45%) SAN
14 3 (0.45%) SMTP
Database & Business Intelligence
1 34 (5.04%) SQL Server
2 8 (1.19%) Relational Database
3 6 (0.89%) Ingres
3 6 (0.89%) RDBMS
4 5 (0.74%) MySQL
5 4 (0.59%) MS Access
6 3 (0.45%) SQL Server 2008
7 2 (0.30%) SQL Server 2005
8 1 (0.15%) Amazon RDS
8 1 (0.15%) Big Data
8 1 (0.15%) BusinessObjects
8 1 (0.15%) Data Mining
8 1 (0.15%) Oracle Database
8 1 (0.15%) Oracle Reports
8 1 (0.15%) SQL Server 2000
8 1 (0.15%) SQL Server 2012
Development Applications
1 6 (0.89%) JIRA
2 1 (0.15%) Bitbucket
2 1 (0.15%) Git (software)
2 1 (0.15%) Jenkins
General
1 86 (12.76%) Finance
2 41 (6.08%) Banking
3 37 (5.49%) Law
4 29 (4.30%) Legal
5 21 (3.12%) Investment Banking
6 17 (2.52%) Telecoms
7 10 (1.48%) Retail
8 6 (0.89%) Manufacturing
9 5 (0.74%) Back Office
9 5 (0.74%) Marketing
10 4 (0.59%) Electronics
10 4 (0.59%) Front Office
11 3 (0.45%) Pharmaceutical
12 2 (0.30%) Advertising
12 2 (0.30%) Financial Institution
12 2 (0.30%) German Language
13 1 (0.15%) Automotive
13 1 (0.15%) French Language
13 1 (0.15%) Military
13 1 (0.15%) Polish Language
Libraries, Frameworks & Software Standards
1 11 (1.63%) .NET
2 4 (0.59%) ADO.NET
2 4 (0.59%) ASP.NET
3 1 (0.15%) COM
3 1 (0.15%) CSS
3 1 (0.15%) HTML
Miscellaneous
1 41 (6.08%) Blackberry
2 30 (4.45%) Computer Science
3 29 (4.30%) Analytical Skills
4 20 (2.97%) Fat Client
4 20 (2.97%) Thin Client
5 16 (2.37%) Smartphone
6 14 (2.08%) Driving Licence
6 14 (2.08%) iPad
6 14 (2.08%) iPhone
7 12 (1.78%) Management Information System
8 10 (1.48%) Data Centre
9 8 (1.19%) Hedge funds
9 8 (1.19%) Video Conferencing
10 6 (0.89%) EPoS
11 5 (0.74%) Clustering
12 4 (0.59%) Client/Server
13 2 (0.30%) CMDB
13 2 (0.30%) Handset
13 2 (0.30%) PDA
13 2 (0.30%) Statistics
Operating Systems
1 441 (65.43%) Windows
2 229 (33.98%) Windows 7
3 126 (18.69%) Windows Server
4 113 (16.77%) Windows XP
5 75 (11.13%) Windows Server 2008
6 72 (10.68%) Windows 8
7 48 (7.12%) Windows Server 2012
8 38 (5.64%) Windows Server 2003
9 34 (5.04%) Linux
10 32 (4.75%) Android
11 28 (4.15%) Windows 10
12 23 (3.41%) Apple iOS
13 13 (1.93%) Mac OS X
14 12 (1.78%) Unix
15 7 (1.04%) Windows 2000 Server
16 6 (0.89%) Windows Vista
17 3 (0.45%) Mac OS
18 2 (0.30%) Red Hat Enterprise Linux
19 1 (0.15%) CentOS
19 1 (0.15%) Windows Mobile
Processes & Methodologies
1 123 (18.25%) ITIL
2 42 (6.23%) Service Management
3 34 (5.04%) Incident Management
4 26 (3.86%) ITSM
5 24 (3.56%) Coaching
6 23 (3.41%) Problem Management
7 18 (2.67%) Mentoring
8 16 (2.37%) Business Intelligence
8 16 (2.37%) Wealth Management
9 13 (1.93%) Time Management
10 12 (1.78%) CRM
10 12 (1.78%) Service Delivery
11 11 (1.63%) Root Cause Analysis
11 11 (1.63%) Validation
12 10 (1.48%) Disaster Recovery
12 10 (1.48%) Mobile Device Management
13 8 (1.19%) Asset Management
14 7 (1.04%) Change Management
14 7 (1.04%) Continuous Improvement
14 7 (1.04%) ERP
Programming Languages
1 51 (7.57%) SQL
2 7 (1.04%) Shell Script
3 6 (0.89%) Java
4 5 (0.74%) PL/SQL
4 5 (0.74%) VB
5 4 (0.59%) C#
5 4 (0.59%) PowerShell
5 4 (0.59%) VB.NET
6 3 (0.45%) VB6
7 1 (0.15%) PHP
7 1 (0.15%) T-SQL
Qualifications
1 64 (9.50%) Microsoft Certification
2 60 (8.90%) Degree
3 38 (5.64%) MCSE
4 34 (5.04%) MCP
5 30 (4.45%) CCNA
5 30 (4.45%) Cisco Certification
5 30 (4.45%) ITIL Certification
6 19 (2.82%) MCSA
7 18 (2.67%) MCITP
8 13 (1.93%) MCDST
9 11 (1.63%) Citrix Certification
10 9 (1.34%) HND
11 7 (1.04%) MCTS
11 7 (1.04%) MOS
12 6 (0.89%) HNC
13 5 (0.74%) A+ Certification
13 5 (0.74%) ITIL Foundation Certificate
13 5 (0.74%) Postgraduate
13 5 (0.74%) Security Cleared
14 4 (0.59%) SC Cleared
Quality Assurance & Compliance
1 87 (12.91%) SLA
2 18 (2.67%) QA
3 3 (0.45%) ISO/IEC 20000
4 2 (0.30%) ISO/IEC 27001
5 1 (0.15%) Data Quality
5 1 (0.15%) ISO 9001
System Software
1 336 (49.85%) Active Directory
2 33 (4.90%) VMware Infrastructure
3 28 (4.15%) Hyper-V
4 27 (4.01%) XenApp
5 9 (1.34%) XenDesktop
6 6 (0.89%) Citrix Presentation Server
6 6 (0.89%) Terminal Server
6 6 (0.89%) vSphere
7 5 (0.74%) Terminal Services
8 4 (0.59%) vCloud
9 1 (0.15%) Microsoft App-V
9 1 (0.15%) Postfix
Systems Management
1 37 (5.49%) SCCM
2 10 (1.48%) SCOM
3 9 (1.34%) Backup Exec
4 6 (0.89%) Microsoft Data Protection Manager
5 5 (0.74%) Nagios
5 5 (0.74%) Norton AntiVirus
6 4 (0.59%) Systems Management Server (SMS)
7 3 (0.45%) Tivoli
8 1 (0.15%) Casper Suite
8 1 (0.15%) DameWare
8 1 (0.15%) Perfmon
8 1 (0.15%) SCSM
8 1 (0.15%) SCVMM
8 1 (0.15%) ThinApp
8 1 (0.15%) Windows Intune
Vendors
1 294 (43.62%) Microsoft
2 112 (16.62%) Citrix
3 56 (8.31%) iManage
4 42 (6.23%) VMware
5 25 (3.71%) Cisco
6 11 (1.63%) Oracle
7 10 (1.48%) HP
8 9 (1.34%) Apple
8 9 (1.34%) IBM
8 9 (1.34%) Remedy
9 8 (1.19%) SAP
10 7 (1.04%) Bloomberg
10 7 (1.04%) Sophos
10 7 (1.04%) Symantec
11 6 (0.89%) Lotus
12 5 (0.74%) Reuters
12 5 (0.74%) Salesforce.com
12 5 (0.74%) Veeam
12 5 (0.74%) WatchGuard
13 4 (0.59%) Acronis
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: Yesterday
City, London
Ashdown IT
Salary: £27000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 2 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 3 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: Yesterday
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: Yesterday
Tamworth, Staffordshire
Big Red Recruitment
Salary: £25000 - £30000 per annum + Pension
Posted: 7 hours ago
Northampton, Northamptonshire
Bluetownonline
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: Yesterday
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: From £24,000 to £24,000 per annum Plus benefits
Posted: 6 days ago
Corsham, Wiltshire
Evolution Recruitment Solutions
Salary: 20,000-25,000
Posted: 3 days ago
London
Etech Partners
Salary: To £24K + Bens
Posted: 6 days ago
Portsmouth
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 2 days ago
City, London
Marcus Donald People
Salary: £27000 - £28000 per annum
Posted: 6 days ago
Birmingham, United Kingdom
Money Advice Trust
Salary: £ 23,220 per annum + pension
Posted: 9 days ago
Knutsford
Applause IT Ltd
Salary: £27000 per annum + Benefits
Posted: 9 days ago
Bristol,, United Kingdom
XIST4 Recruitment
Salary: £18-24,000 + Bens
Posted: 22 days ago
London
Recruitment Genius Ltd
Salary: £17500 - £19500 per annum
Posted: 10 days ago
Marlow
Pro-Quest
Salary: 30000-35000 Per Annum + Pension + Healthcare + Life Ass + DenPlan
Posted: 15 days ago
Letchworth Garden City, Hertfordshire
Atos
Salary: excellent benefits
Posted: 7 days ago
Central London
Guru Careers
Salary: 22000-27000 Per Annum DOE + Benefits
Posted: 17 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 20 days ago
Southampton
Spectrum IT
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 23 days ago
Colchester
Recruitment Genius Ltd
Salary: £22000 - £32000 per annum
Posted: 17 days ago
Newbury
People Source Consulting
Salary: £26000 - £32000 per annum + 20% shift allowance
Posted: 13 days ago
Liverpool, Merseyside
Connect Internet Solutions Ltd
Salary: From £15,000 to £22,000 per annum
Posted: 10 days ago
Bracknell
Guru Careers
Salary: 18000-20000 Per Annum DOE
Posted: 17 days ago