The statistics below represent IT jobs advertised across the England region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 585 585 524
Rank change year-on-year
0 -61
Permanent jobs requiring a Help Desk Support 324 399 513
As % of all permanent IT jobs located in England 0.36% 0.39% 0.45%
As % of the Job Titles category 0.37% 0.40% 0.47%
Number of salaries quoted 296 359 481
Median salary £23,000 £23,000 £23,000
90% offered a salary of more than £19,000 £18,500 £18,500
10% offered a salary of more than £31,300 £30,000 £30,450
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
87554 99617 109098
As % of all permanent IT jobs located in England 96.39% 96.53% 96.51%
Number of salaries quoted 74678 83101 90011
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in England

Help Desk Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the England region.

Help Desk Support Salary Trend in England

Help Desk Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support across the England region over the 3 months to 25 June 2016.

Help Desk Support Salary Histogram in England

Help Desk Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +73 142 £25,000 -2.91% 11
South East -8 99 £22,500 -4.25% 8
East of England +4 17 £23,000 +2.22% 4
North West +4 15 £22,000 +10.00% 5
East Midlands +11 14 £20,250 +1.25%
Yorkshire +26 13 £20,500 - 3
West Midlands -17 12 £21,500 -23.21% 1
South West +6 11 £25,000 +16.27% 5
North East - 3 £27,500 -
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 June 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support in the job title.

1 422 (64.72%) Windows
2 329 (50.46%) Active Directory
3 288 (44.17%) Microsoft
4 215 (32.98%) MS Excel
5 210 (32.21%) MS Office
6 201 (30.83%) Windows 7
7 141 (21.63%) ITIL
8 118 (18.10%) Windows Server
9 104 (15.95%) Windows XP
10 97 (14.88%) Citrix
11 95 (14.57%) MS Exchange
12 86 (13.19%) SLA
13 81 (12.42%) TCP/IP
14 78 (11.96%) Finance
15 72 (11.04%) Windows Server 2008
16 66 (10.12%) Windows 8
17 63 (9.66%) SQL
18 61 (9.36%) DNS
19 60 (9.20%) Office 365
20 58 (8.90%) Degree
21 56 (8.59%) DHCP
22 53 (8.13%) Microsoft Certification
22 53 (8.13%) iManage
23 50 (7.67%) WAN
24 49 (7.52%) Windows Server 2012
25 45 (6.90%) LAN
26 43 (6.60%) VMware
27 40 (6.13%) SCCM
28 39 (5.98%) Windows Server 2003
29 37 (5.67%) SQL Server

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (14.57%) MS Exchange
2 31 (4.75%) Exchange Server 2010
2 31 (4.75%) SharePoint
3 17 (2.61%) Skype for Business
4 16 (2.45%) Exchange Server 2007
5 14 (2.15%) Exchange Server 2013
6 7 (1.07%) Exchange Server 2000
6 7 (1.07%) IBM Notes
7 6 (0.92%) Exchange Server 2003
8 5 (0.77%) Blackberry Enterprise Server
9 4 (0.61%) IIS
9 4 (0.61%) Office Communications Server
9 4 (0.61%) SharePoint Server
10 1 (0.15%) Apache
10 1 (0.15%) JBoss
Applications
1 215 (32.98%) MS Excel
2 210 (32.21%) MS Office
3 25 (3.83%) MS PowerPoint
4 3 (0.46%) Adobe Creative Suite
4 3 (0.46%) InfoPath
5 2 (0.31%) MS Project
5 2 (0.31%) MS Visio
6 1 (0.15%) Photoshop
Business Applications
1 5 (0.77%) Dynamics CRM
2 4 (0.61%) SAP Oil and Gas
3 2 (0.31%) Oracle Applications
4 1 (0.15%) Remedy ITSM
4 1 (0.15%) Visualfiles
Cloud Services
1 60 (9.20%) Office 365
2 7 (1.07%) Microsoft Azure
3 6 (0.92%) Amazon AWS
4 4 (0.61%) Cloud Computing
5 2 (0.31%) Dropbox
5 2 (0.31%) SaaS
6 1 (0.15%) Amazon EC2
6 1 (0.15%) Amazon ELB
6 1 (0.15%) Amazon S3
6 1 (0.15%) Amazon SQS
6 1 (0.15%) Mimecast
6 1 (0.15%) Route 53
6 1 (0.15%) Virtual Private Cloud
Communications & Networking
1 81 (12.42%) TCP/IP
2 61 (9.36%) DNS
3 56 (8.59%) DHCP
4 50 (7.67%) WAN
5 45 (6.90%) LAN
6 22 (3.37%) Firewall
7 19 (2.91%) VoIP
8 17 (2.61%) Internet
9 14 (2.15%) VPN
10 13 (1.99%) Wireless
11 11 (1.69%) Extranet
12 9 (1.38%) Remote Desktop
13 6 (0.92%) Broadband
13 6 (0.92%) Intranet
13 6 (0.92%) IP Telephony
14 5 (0.77%) WebEx
15 4 (0.61%) SAN
15 4 (0.61%) Skype
15 4 (0.61%) Wi-Fi
16 3 (0.46%) ADSL
Database & Business Intelligence
1 37 (5.67%) SQL Server
2 7 (1.07%) Relational Database
3 6 (0.92%) MySQL
3 6 (0.92%) SQL Server 2008
4 5 (0.77%) Ingres
4 5 (0.77%) RDBMS
4 5 (0.77%) SQL Server 2005
5 4 (0.61%) MS Access
5 4 (0.61%) SQL Server 2000
5 4 (0.61%) SQL Server 2012
6 2 (0.31%) Big Data
7 1 (0.15%) Amazon RDS
7 1 (0.15%) BusinessObjects
7 1 (0.15%) Data Mining
7 1 (0.15%) Oracle Database
7 1 (0.15%) Oracle Reports
Development Applications
1 7 (1.07%) JIRA
2 1 (0.15%) Bitbucket
2 1 (0.15%) Git (software)
2 1 (0.15%) Jenkins
General
1 78 (11.96%) Finance
2 28 (4.29%) Banking
2 28 (4.29%) Legal
3 26 (3.99%) Law
4 15 (2.30%) Telecoms
5 11 (1.69%) Retail
6 10 (1.53%) Investment Banking
7 5 (0.77%) Manufacturing
8 4 (0.61%) Automotive
8 4 (0.61%) Electronics
8 4 (0.61%) Financial Institution
8 4 (0.61%) Front Office
8 4 (0.61%) Marketing
9 3 (0.46%) German Language
10 2 (0.31%) Advertising
10 2 (0.31%) French Language
10 2 (0.31%) Local Government
11 1 (0.15%) Back Office
11 1 (0.15%) Billing
11 1 (0.15%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 12 (1.84%) .NET
2 6 (0.92%) ADO.NET
2 6 (0.92%) ASP.NET
3 4 (0.61%) Web Services
4 2 (0.31%) CSS
4 2 (0.31%) HTML
5 1 (0.15%) XML
Miscellaneous
1 32 (4.91%) Analytical Skills
1 32 (4.91%) Blackberry
2 24 (3.68%) Computer Science
3 20 (3.07%) Fat Client
3 20 (3.07%) Thin Client
4 18 (2.76%) Smartphone
5 12 (1.84%) Driving Licence
6 11 (1.69%) iPhone
6 11 (1.69%) Management Information System
7 9 (1.38%) iPad
8 8 (1.23%) Video Conferencing
9 7 (1.07%) Hedge funds
10 6 (0.92%) Data Centre
10 6 (0.92%) EPoS
11 5 (0.77%) Clustering
12 4 (0.61%) Client/Server
12 4 (0.61%) Replication
13 3 (0.46%) Fintech
14 2 (0.31%) Handset
14 2 (0.31%) PMI
Operating Systems
1 422 (64.72%) Windows
2 201 (30.83%) Windows 7
3 118 (18.10%) Windows Server
4 104 (15.95%) Windows XP
5 72 (11.04%) Windows Server 2008
6 66 (10.12%) Windows 8
7 49 (7.52%) Windows Server 2012
8 39 (5.98%) Windows Server 2003
9 35 (5.37%) Windows 10
10 30 (4.60%) Linux
11 26 (3.99%) Android
12 19 (2.91%) Apple iOS
13 12 (1.84%) Mac OS X
14 10 (1.53%) Unix
15 7 (1.07%) Windows 2000 Server
15 7 (1.07%) Windows Vista
16 2 (0.31%) Red Hat Enterprise Linux
16 2 (0.31%) Windows Phone
17 1 (0.15%) BlackBerry OS
17 1 (0.15%) CentOS
Processes & Methodologies
1 141 (21.63%) ITIL
2 36 (5.52%) Service Management
3 30 (4.60%) Incident Management
4 21 (3.22%) ITSM
5 19 (2.91%) Problem Management
6 18 (2.76%) Coaching
7 16 (2.45%) Business Intelligence
7 16 (2.45%) Wealth Management
8 13 (1.99%) Mentoring
9 12 (1.84%) Time Management
10 11 (1.69%) Change Management
10 11 (1.69%) Mobile Device Management
11 10 (1.53%) Disaster Recovery
11 10 (1.53%) Root Cause Analysis
12 8 (1.23%) Service Delivery
13 7 (1.07%) Asset Management
13 7 (1.07%) Continuous Improvement
13 7 (1.07%) CRM
13 7 (1.07%) ERP
13 7 (1.07%) Validation
Programming Languages
1 63 (9.66%) SQL
2 9 (1.38%) C#
3 6 (0.92%) VB.NET
4 5 (0.77%) Java
4 5 (0.77%) PL/SQL
5 4 (0.61%) Shell Script
5 4 (0.61%) VB
6 3 (0.46%) JavaScript
6 3 (0.46%) PowerShell
7 1 (0.15%) C
7 1 (0.15%) PHP
7 1 (0.15%) VB6
7 1 (0.15%) VBA
Qualifications
1 58 (8.90%) Degree
2 53 (8.13%) Microsoft Certification
3 34 (5.21%) MCP
3 34 (5.21%) MCSE
4 33 (5.06%) ITIL Certification
5 27 (4.14%) CCNA
5 27 (4.14%) Cisco Certification
6 19 (2.91%) MCSA
7 15 (2.30%) MCITP
8 12 (1.84%) MCDST
9 11 (1.69%) Citrix Certification
10 8 (1.23%) HND
10 8 (1.23%) Security Cleared
11 5 (0.77%) ITIL Foundation Certificate
11 5 (0.77%) MOS
11 5 (0.77%) Postgraduate
12 4 (0.61%) SC Cleared
13 3 (0.46%) A+ Certification
13 3 (0.46%) DV Cleared
13 3 (0.46%) JNCIS
Quality Assurance & Compliance
1 86 (13.19%) SLA
2 17 (2.61%) QA
3 7 (1.07%) ISO/IEC 20000
4 1 (0.15%) Data Quality
4 1 (0.15%) ISO 9001
4 1 (0.15%) ISO/IEC 27001
System Software
1 329 (50.46%) Active Directory
2 36 (5.52%) VMware Infrastructure
3 28 (4.29%) XenApp
4 24 (3.68%) Hyper-V
5 9 (1.38%) XenDesktop
6 7 (1.07%) vSphere
7 6 (0.92%) Citrix Presentation Server
8 5 (0.77%) Terminal Services
9 4 (0.61%) Terminal Server
9 4 (0.61%) vCloud
10 3 (0.46%) VMware ESXi
11 2 (0.31%) Virtual Machines
12 1 (0.15%) Microsoft App-V
12 1 (0.15%) Postfix
12 1 (0.15%) Virtual Servers
Systems Management
1 40 (6.13%) SCCM
2 9 (1.38%) Backup Exec
3 6 (0.92%) Microsoft Intune
3 6 (0.92%) Norton AntiVirus
3 6 (0.92%) SCOM
4 5 (0.77%) Nagios
5 4 (0.61%) DameWare
5 4 (0.61%) Perfmon
5 4 (0.61%) Systems Management Server (SMS)
6 2 (0.31%) Microsoft Data Protection Manager
7 1 (0.15%) Casper Suite
7 1 (0.15%) SCSM
7 1 (0.15%) SCVMM
7 1 (0.15%) ThinApp
7 1 (0.15%) Tivoli
Vendors
1 288 (44.17%) Microsoft
2 97 (14.88%) Citrix
3 53 (8.13%) iManage
4 43 (6.60%) VMware
5 23 (3.53%) Cisco
6 8 (1.23%) Symantec
7 7 (1.07%) Bloomberg
7 7 (1.07%) Oracle
7 7 (1.07%) SAP
7 7 (1.07%) Sophos
8 6 (0.92%) Apple
8 6 (0.92%) IBM
8 6 (0.92%) Remedy
9 5 (0.77%) HP
9 5 (0.77%) Reuters
9 5 (0.77%) Salesforce.com
9 5 (0.77%) Veeam
9 5 (0.77%) WatchGuard
10 4 (0.61%) Acronis
10 4 (0.61%) Intel Security
Chigwell, Essex
ARC IT Recruitment Ltd
Salary: £24,000 + Bonus and Benefits
Posted: Yesterday
Basingstoke, Hampshire
Lorien Resourcing
Salary: Competitive + Benefits
Posted: Yesterday
London
Etech Partners
Salary: Up to £21,000 per annum + Benefits
Posted: Yesterday
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: Yesterday
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 3 days ago
Bristol, Avon
Xist4 IT Recruitment
Salary: £18-24,000 + Bens
Posted: 5 days ago
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 5 days ago
Gatwick, West Sussex
Senitor Associates
Salary: £22500 per annum
Posted: 2 days ago
Gatwick, West Sussex
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 4 days ago
West Bromwich, West Midlands (County)
Latcom Ltd
Salary: From £22,000 to £23,000 per annum + Pension + Good Benefits
Posted: 5 days ago
South West London
Refreshing Recruitment
Salary: £23000 - £24000 per annum
Posted: 4 days ago
Guildford, Surrey
Ashdown IT
Salary: £28000 per annum + full IT training
Posted: 5 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
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Warrington
Networx
Salary: £17,797
Posted: Yesterday
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: Yesterday
Crawley, West Sussex
Complete Tech Limited
Salary: Up to £22,500 per annum + benefits including fantastic pension scheme
Posted: 5 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £18,000 to £21,000 per annum + 25 days holiday, BUPA, Life assura
Posted: 5 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
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South West London
Marcus Donald People
Salary: £22000 - £26000 per annum
Posted: 3 days ago
Manchester
Adria Solutions Ltd
Salary: £18000 - £21000 per annum + Benefits
Posted: 16 days ago
Barnet, Hertfordshire
Refreshing Recruitment
Salary: £21000 - £23000 per annum + bens
Posted: 5 days ago
Knutsford
Applause IT Ltd
Salary: £27000 per annum + Benefits
Posted: 12 days ago
Bristol, Avon
Orchard Computer Services
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Royston, Hertfordshire
Hotel Chocolat
Salary: From £20,000 to £25,000 per annum
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West London
Playtech
Salary: From £25,000 to £30,000 per annum plus an attractive benefits package
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Swindon
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Salary: £18000 - £20000 per annum
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Bristol, North Bristol, Chipping Sodbury, United...
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South East London
MatchesFashion.com
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Marlow
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Salary: 30000-34000 Per Annum 30-34K + Pension + BUPA + Life Assur + DenPlan
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Letchworth Garden City, Hertfordshire
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