The statistics below represent IT jobs advertised across the England region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
UK / England
Rank 581 610 524
Rank change year-on-year
+29 -86
Permanent jobs requiring a Help Desk Support 265 339 463
As % of all permanent IT jobs located in England 0.33% 0.36% 0.47%
As % of the Job Titles category 0.35% 0.37% 0.48%
Number of salaries quoted 247 308 420
Median salary £23,000 £22,500 £23,000
Median salary % change year-on-year
+2.22% -2.17%
90% offered a salary of more than £18,000 £18,000 £18,750
10% offered a salary of more than £35,000 £31,500 £32,000
UK excluding London median salary £21,750 £21,000 £22,000
% change year-on-year
+3.57% -4.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76458 90779 96172
As % of all permanent IT jobs located in England 96.35% 96.49% 96.71%
Number of salaries quoted 63940 76965 80221
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in England

Help Desk Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the England region.

Help Desk Support Salary Trend in England

Help Desk Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support across the England region over the 3 months to 20 February 2017.

Help Desk Support Salary Histogram in England

Help Desk Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +26 75 £22,750 +8.33% 8
London -13 66 £29,164 +2.32% 10
East of England +30 43 £22,000 -2.22% 6
North West -1 29 £19,000 -20.83% 6
Yorkshire +24 17 £22,000 +2.32% 4
South West +18 15 £22,500 +21.62% 1
West Midlands +34 12 £24,000 +14.28% 2
East Midlands +3 4 £19,500 -13.33% 4
North East +3 4 £27,500 -
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 20 February 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support in the job title.

1 337 (62.52%) Windows
2 264 (48.98%) Microsoft
3 256 (47.50%) Active Directory
4 193 (35.81%) MS Office
5 156 (28.94%) MS Excel
6 155 (28.76%) Windows 7
7 118 (21.89%) ITIL
8 104 (19.29%) SLA
9 91 (16.88%) Windows Server
10 80 (14.84%) Office 365
11 77 (14.29%) MS Exchange
12 65 (12.06%) Windows 8
13 61 (11.32%) Windows XP
14 54 (10.02%) Citrix
15 52 (9.65%) WAN
16 50 (9.28%) Windows Server 2008
17 48 (8.91%) Windows 10
18 47 (8.72%) Degree
18 47 (8.72%) TCP/IP
19 42 (7.79%) Telecoms
20 39 (7.24%) Cisco
20 39 (7.24%) LAN
21 38 (7.05%) Microsoft Certification
22 36 (6.68%) VoIP
22 36 (6.68%) Finance
23 35 (6.49%) SQL
24 34 (6.31%) Linux
25 33 (6.12%) VMware
26 31 (5.75%) DNS
27 29 (5.38%) Law

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (14.29%) MS Exchange
2 24 (4.45%) SharePoint
3 20 (3.71%) Skype for Business
4 9 (1.67%) Exchange Server 2010
5 7 (1.30%) Exchange Server 2013
6 6 (1.11%) Exchange Server 2003
7 3 (0.56%) Blackberry Enterprise Server
7 3 (0.56%) SharePoint 2013
8 2 (0.37%) Exchange Server 2007
8 2 (0.37%) SharePoint 2010
9 1 (0.19%) BizTalk Server
9 1 (0.19%) IBM Notes
9 1 (0.19%) WordPress
Applications
1 193 (35.81%) MS Office
2 156 (28.94%) MS Excel
3 18 (3.34%) MS PowerPoint
4 3 (0.56%) MS Visio
5 1 (0.19%) Acrobat
Business Applications
1 6 (1.11%) Eikon
2 2 (0.37%) Dynamics AX
2 2 (0.37%) Dynamics CRM
3 1 (0.19%) JDE OneWorld
3 1 (0.19%) Sage X3
Cloud Services
1 80 (14.84%) Office 365
2 8 (1.48%) Microsoft Azure
3 7 (1.30%) Cloud Computing
4 5 (0.93%) Amazon AWS
5 4 (0.74%) SaaS
6 2 (0.37%) Adobe Creative Cloud
6 2 (0.37%) OneDrive
7 1 (0.19%) Azure Active Directory
7 1 (0.19%) G Suite
Communications & Networking
1 52 (9.65%) WAN
2 47 (8.72%) TCP/IP
3 39 (7.24%) LAN
4 36 (6.68%) VoIP
5 31 (5.75%) DNS
6 26 (4.82%) Firewall
7 25 (4.64%) DHCP
8 18 (3.34%) BGP
8 18 (3.34%) OSPF
8 18 (3.34%) VPN
9 16 (2.97%) IPv4
9 16 (2.97%) MPLS
10 15 (2.78%) IPv6
10 15 (2.78%) Wireless
11 13 (2.41%) Skype
12 12 (2.23%) Wi-Fi
13 11 (2.04%) Internet
14 9 (1.67%) Remote Desktop
15 5 (0.93%) SMTP
16 4 (0.74%) Broadband
Database & Business Intelligence
1 21 (3.90%) SQL Server
2 5 (0.93%) SQL Server 2005
2 5 (0.93%) SQL Server 2008
3 2 (0.37%) Big Data
3 2 (0.37%) Oracle Database
3 2 (0.37%) Oracle Database 11g
3 2 (0.37%) Relational Database
4 1 (0.19%) Crystal Reports
4 1 (0.19%) Data Warehouse
Development Applications
1 2 (0.37%) Visual Studio
2 1 (0.19%) JIRA
General
1 42 (7.79%) Telecoms
2 36 (6.68%) Finance
3 29 (5.38%) Law
4 25 (4.64%) Legal
5 13 (2.41%) Banking
6 6 (1.11%) German Language
7 5 (0.93%) Manufacturing
7 5 (0.93%) Retail
8 3 (0.56%) Back Office
8 3 (0.56%) French Language
9 2 (0.37%) Advertising
9 2 (0.37%) Marketing
9 2 (0.37%) Publishing
10 1 (0.19%) Automotive
10 1 (0.19%) Electronics
10 1 (0.19%) Financial Institution
10 1 (0.19%) Games
10 1 (0.19%) Investment Banking
10 1 (0.19%) Local Government
10 1 (0.19%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 10 (1.86%) .NET
2 5 (0.93%) ASP.NET
3 4 (0.74%) HTML
3 4 (0.74%) Web Services
4 3 (0.56%) ADO.NET
5 1 (0.19%) .NET Framework
5 1 (0.19%) CSS
5 1 (0.19%) Ruby on Rails
5 1 (0.19%) XML
Miscellaneous
1 29 (5.38%) iPad
2 21 (3.90%) Analytical Skills
3 20 (3.71%) Blackberry
4 16 (2.97%) Computer Science
4 16 (2.97%) iPhone
5 11 (2.04%) Data Centre
5 11 (2.04%) Driving Licence
6 9 (1.67%) Management Information System
7 8 (1.48%) Chip and PIN
8 6 (1.11%) Enterprise Software
8 6 (1.11%) Video Conferencing
9 5 (0.93%) Fat Client
9 5 (0.93%) Thin Client
10 4 (0.74%) Wiki
11 3 (0.56%) CCTV
11 3 (0.56%) Linux Command Line
12 2 (0.37%) Internet of Things
12 2 (0.37%) PlayStation
12 2 (0.37%) User Experience
12 2 (0.37%) Virtual Team
Operating Systems
1 337 (62.52%) Windows
2 155 (28.76%) Windows 7
3 91 (16.88%) Windows Server
4 65 (12.06%) Windows 8
5 61 (11.32%) Windows XP
6 50 (9.28%) Windows Server 2008
7 48 (8.91%) Windows 10
8 34 (6.31%) Linux
9 28 (5.19%) Windows Server 2012
10 24 (4.45%) Windows Server 2003
11 19 (3.53%) Unix
12 17 (3.15%) Mac OS X
13 14 (2.60%) Android
14 12 (2.23%) Apple iOS
15 11 (2.04%) Windows Phone
16 9 (1.67%) Windows Vista
17 2 (0.37%) Mac OS
17 2 (0.37%) Windows Mobile
18 1 (0.19%) AIX
18 1 (0.19%) Red Hat Enterprise Linux
Processes & Methodologies
1 118 (21.89%) ITIL
2 28 (5.19%) Time Management
3 26 (4.82%) ITSM
4 23 (4.27%) Service Management
5 19 (3.53%) Problem Management
6 17 (3.15%) CRM
6 17 (3.15%) Service Delivery
7 14 (2.60%) Incident Management
8 10 (1.86%) Web Development
9 9 (1.67%) Mobile Device Management
10 8 (1.48%) CAD
10 8 (1.48%) Change Management
10 8 (1.48%) Document Management
10 8 (1.48%) Line Management
10 8 (1.48%) Process Improvement
10 8 (1.48%) Ticket Management
10 8 (1.48%) Validation
11 6 (1.11%) Data Entry
11 6 (1.11%) Mathematics
11 6 (1.11%) Root Cause Analysis
Programming Languages
1 35 (6.49%) SQL
2 26 (4.82%) C
3 8 (1.48%) C#
4 6 (1.11%) PL/SQL
5 3 (0.56%) JavaScript
5 3 (0.56%) PowerShell
5 3 (0.56%) VB.NET
6 1 (0.19%) C++
6 1 (0.19%) Java
6 1 (0.19%) PHP
6 1 (0.19%) Ruby
6 1 (0.19%) VBScript
Qualifications
1 47 (8.72%) Degree
2 38 (7.05%) Microsoft Certification
3 22 (4.08%) MCP
4 21 (3.90%) Cisco Certification
5 20 (3.71%) MOS
6 19 (3.53%) CCNA
7 15 (2.78%) JNCIA
8 13 (2.41%) HND
9 11 (2.04%) MCTS
10 10 (1.86%) MCSA
10 10 (1.86%) MCSE
11 8 (1.48%) ITIL Certification
12 7 (1.30%) GNVQ
13 6 (1.11%) SC Cleared
13 6 (1.11%) Security Cleared
14 4 (0.74%) A+ Certification
14 4 (0.74%) Network+ Certification
15 2 (0.37%) MCITP
16 1 (0.19%) HNC
16 1 (0.19%) MCDST
Quality Assurance & Compliance
1 104 (19.29%) SLA
2 3 (0.56%) QA
3 2 (0.37%) COBIT
3 2 (0.37%) ISO/IEC 27001
System Software
1 256 (47.50%) Active Directory
2 19 (3.53%) Hyper-V
3 15 (2.78%) VMware Infrastructure
4 8 (1.48%) Terminal Services
5 7 (1.30%) vSphere
6 4 (0.74%) VMware ESXi
7 3 (0.56%) IMail Server
7 3 (0.56%) XenApp
8 2 (0.37%) XenDesktop
9 1 (0.19%) Terminal Server
9 1 (0.19%) Virtual Servers
9 1 (0.19%) VMware Workstation
Systems Management
1 8 (1.48%) SCCM
2 6 (1.11%) Backup Exec
3 2 (0.37%) Jamf Pro
3 2 (0.37%) McAfee ePO
3 2 (0.37%) Norton AntiVirus
3 2 (0.37%) SCOM
4 1 (0.19%) CA Spectrum
4 1 (0.19%) HP Data Protector
4 1 (0.19%) Microsoft Data Protection Manager
4 1 (0.19%) Nagios
4 1 (0.19%) NetBackup
4 1 (0.19%) WSUS
4 1 (0.19%) XenMobile
Vendors
1 264 (48.98%) Microsoft
2 54 (10.02%) Citrix
3 39 (7.24%) Cisco
4 33 (6.12%) VMware
5 25 (4.64%) iManage
6 20 (3.71%) Juniper
7 14 (2.60%) HP
8 13 (2.41%) Dell
9 12 (2.23%) Apple
10 10 (1.86%) ServiceNow
11 9 (1.67%) Intel Security
11 9 (1.67%) Polycom
12 8 (1.48%) RedPrairie
12 8 (1.48%) SAP
13 7 (1.30%) Remedy
14 6 (1.11%) Bloomberg
14 6 (1.11%) FactSet
15 5 (0.93%) Splunk
16 4 (0.74%) Adobe
16 4 (0.74%) LANDesk
London
Information Technology Services
Salary: £21k - 25k per year
Posted: 4 hours ago
Hemel Hempstead, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: 7 hours ago
London
Understanding Recruitment
Salary: £24000.00 - £26000.00 per annum + Benefits
Posted: 7 hours ago
Guildford, Surrey
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: 1 hour ago
Leicester, Leicestershire
Rebel Recruitment
Salary: From £18,000 to £19,500 per annum Benefits
Posted: 36 minutes ago
Wilmslow, Cheshire
Adria Solutions Ltd
Salary: £18000 - £20000 per annum + Bonus
Posted: 2 days ago
Epsom, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 5 days ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £1 per annum + Benefits
Posted: 3 days ago
Merseyside
Rutherford Grant Recruitment
Salary: £26000.00 - £30000.00 per annum
Posted: 19 hours ago
Horsham, West Sussex
Reed Technology
Salary: £17000 - £22000 per annum
Posted: 5 days ago
Derby, Derbyshire
Senitor Associates
Salary: £23000 per annum
Posted: 4 days ago
Harrogate, North Yorkshire
Kalpa Resource
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Kettering, Northamptonshire
Elliot
Salary: Up to £32,000 per annum
Posted: 5 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum
Posted: 3 days ago
London
Senitor Associates
Salary: £25000 - £30000 per annum
Posted: 4 days ago
Bury St. Edmunds, Suffolk
IT Talent Solutions
Salary: From £23,000 to £26,000 per annum
Posted: 4 days ago
Bristol, Avon
ZenTech Talent
Salary: £22000 - £26000 per annum + Shift Allowance + Excellent Bens
Posted: 4 days ago
Frodsham, Cheshire
Pro-Quest Resourcing Ltd
Salary: £25000 - £33000 Per Annum + benefits
Posted: 3 days ago
Twickenham
Talent Point
Salary: £20000.00 - £28000.00 per annum + Bonus + Benefits
Posted: 10 days ago
Bedfordshire
Computer People
Salary: £20000.00 - £25000.00 per annum
Posted: 4 days ago
Birmingham, West Midlands (County)
Bluetownonline
Posted: 5 days ago
Hertfordshire
Computer People
Salary: £20000.00 - £25000.00 per annum + Benefits
Posted: 5 days ago
Watford, Hertfordshire
Networking People
Salary: £24000 - £30000 per annum + on going training + Benefits
Posted: 5 days ago
Telford, Shropshire
RecruitmentRevolution.com Limited
Salary: From £18,000 to £20,000 per annum + Pension
Posted: 6 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 13 days ago
Immingham
Bluetown Online LTD
Salary: £23000 per annum
Posted: 12 days ago
Middlesex
Energon Global
Salary: £25000.00 - £27000 per annum + Benefits
Posted: 27 days ago
City, Manchester
Recruitment Genius
Posted: 11 days ago
Manchester
Recruitment Genius Ltd
Salary: £19000 - £26000 per annum
Posted: 13 days ago
Liverpool
greywood
Salary: £18000 - £20000 per annum + bens
Posted: 26 days ago