The statistics below represent IT jobs advertised across the England region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 612 641 527
Rank change year-on-year
+29 -114
Permanent jobs requiring a Help Desk Support 300 312 506
As % of all permanent IT jobs located in England 0.33% 0.30% 0.46%
As % of the Job Titles category 0.34% 0.32% 0.48%
Number of salaries quoted 273 280 458
Median salary £23,000 £23,000 £23,000
90% offered a salary of more than £19,000 £18,000 £18,200
10% offered a salary of more than £30,500 £32,500 £32,000
UK excluding London median salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Help Desk Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88272 98549 105545
As % of all permanent IT jobs located in England 96.37% 96.20% 96.42%
Number of salaries quoted 75020 82516 86005
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in England

Help Desk Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the England region.

Help Desk Support Salary Trend in England

Help Desk Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Help Desk Support across the England region over the 3 months to 25 August 2016.

Help Desk Support Salary Histogram in England

Help Desk Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the England region over the 3 months to 25 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +92 121 £23,500 -11.32% 5
South East -11 77 £21,500 -4.44% 12
East of England +24 30 £23,000 -2.12%
North West +11 21 £21,500 +10.25% 2
South West +9 14 £22,500 +2.27%
East Midlands +6 13 £21,750 +20.83% 1
West Midlands -5 13 £22,000 -20.00%
Yorkshire +33 12 £20,500 +13.88% 1
Help Desk Support
UK

Help Desk Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 August 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Help Desk Support in the job title.

1 424 (66.15%) Windows
2 354 (55.23%) Active Directory
3 276 (43.06%) Microsoft
4 233 (36.35%) MS Office
5 201 (31.36%) MS Excel
6 191 (29.80%) Windows 7
7 149 (23.24%) ITIL
8 106 (16.54%) Windows Server
9 98 (15.29%) MS Exchange
10 94 (14.66%) Windows XP
11 85 (13.26%) Citrix
12 83 (12.95%) SLA
13 77 (12.01%) Windows 8
14 71 (11.08%) Windows Server 2008
14 71 (11.08%) TCP/IP
15 64 (9.98%) Finance
16 62 (9.67%) WAN
17 59 (9.20%) Degree
18 56 (8.74%) Office 365
19 55 (8.58%) iManage
20 54 (8.42%) DNS
21 52 (8.11%) LAN
21 52 (8.11%) SQL
22 50 (7.80%) Microsoft Certification
23 49 (7.64%) VMware
24 48 (7.49%) Windows Server 2012
25 46 (7.18%) DHCP
26 45 (7.02%) Windows 10
27 37 (5.77%) SharePoint
27 37 (5.77%) MCP

Help Desk Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 98 (15.29%) MS Exchange
2 37 (5.77%) SharePoint
3 25 (3.90%) Exchange Server 2010
4 20 (3.12%) Skype for Business
5 14 (2.18%) Exchange Server 2007
6 11 (1.72%) Exchange Server 2013
7 10 (1.56%) IBM Notes
8 8 (1.25%) Exchange Server 2003
9 7 (1.09%) Exchange Server 2000
10 6 (0.94%) IIS
11 5 (0.78%) Blackberry Enterprise Server
12 3 (0.47%) Office Communications Server
12 3 (0.47%) SharePoint Server
Applications
1 233 (36.35%) MS Office
2 201 (31.36%) MS Excel
3 25 (3.90%) MS PowerPoint
4 3 (0.47%) Adobe Creative Suite
4 3 (0.47%) InfoPath
5 2 (0.31%) Acrobat
5 2 (0.31%) Photoshop
6 1 (0.16%) MS Project
6 1 (0.16%) MS Visio
Business Applications
1 4 (0.62%) Eikon
2 2 (0.31%) Oracle Applications
2 2 (0.31%) SAP Oil and Gas
3 1 (0.16%) Dynamics GP
3 1 (0.16%) Maximo
3 1 (0.16%) Unit4 Business World
Cloud Services
1 56 (8.74%) Office 365
2 9 (1.40%) Amazon AWS
3 8 (1.25%) Microsoft Azure
4 7 (1.09%) Cloud Computing
5 2 (0.31%) Mimecast
Communications & Networking
1 71 (11.08%) TCP/IP
2 62 (9.67%) WAN
3 54 (8.42%) DNS
4 52 (8.11%) LAN
5 46 (7.18%) DHCP
6 35 (5.46%) Firewall
7 26 (4.06%) VoIP
8 18 (2.81%) Internet
9 13 (2.03%) VPN
10 9 (1.40%) SAN
10 9 (1.40%) Wireless
11 7 (1.09%) Remote Desktop
11 7 (1.09%) Wi-Fi
12 6 (0.94%) IP Telephony
13 5 (0.78%) WebEx
14 4 (0.62%) Intranet
14 4 (0.62%) NAS
15 3 (0.47%) ADSL
15 3 (0.47%) Broadband
15 3 (0.47%) VLAN
Database & Business Intelligence
1 32 (4.99%) SQL Server
2 6 (0.94%) MySQL
3 5 (0.78%) SQL Server 2000
3 5 (0.78%) SQL Server 2005
3 5 (0.78%) SQL Server 2008
3 5 (0.78%) SQL Server 2012
4 3 (0.47%) Relational Database
5 2 (0.31%) Big Data
5 2 (0.31%) BusinessObjects
5 2 (0.31%) Ingres
5 2 (0.31%) RDBMS
6 1 (0.16%) Crystal Reports
6 1 (0.16%) Data Mining
6 1 (0.16%) MS Access
Development Applications
1 10 (1.56%) JIRA
2 5 (0.78%) Atlassian Bamboo
General
1 64 (9.98%) Finance
2 26 (4.06%) Legal
3 21 (3.28%) Law
4 18 (2.81%) Banking
5 11 (1.72%) Marketing
5 11 (1.72%) Retail
5 11 (1.72%) Telecoms
6 5 (0.78%) Automotive
7 4 (0.62%) Financial Institution
7 4 (0.62%) French Language
7 4 (0.62%) German Language
8 2 (0.31%) Billing
8 2 (0.31%) Electronics
8 2 (0.31%) Local Government
8 2 (0.31%) Manufacturing
8 2 (0.31%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 15 (2.34%) .NET
2 12 (1.87%) ASP.NET
3 10 (1.56%) ADO.NET
4 7 (1.09%) HTML
4 7 (1.09%) Web Services
5 3 (0.47%) CSS
6 2 (0.31%) XML
Miscellaneous
1 36 (5.62%) Blackberry
2 20 (3.12%) Analytical Skills
3 18 (2.81%) iPhone
4 17 (2.65%) Computer Science
4 17 (2.65%) Fat Client
4 17 (2.65%) Thin Client
5 15 (2.34%) Management Information System
6 13 (2.03%) Smartphone
7 12 (1.87%) iPad
8 11 (1.72%) Driving Licence
9 9 (1.40%) Video Conferencing
10 5 (0.78%) Replication
11 4 (0.62%) Data Centre
11 4 (0.62%) Hedge funds
12 3 (0.47%) Client/Server
12 3 (0.47%) Clustering
12 3 (0.47%) EPoS
12 3 (0.47%) Fintech
12 3 (0.47%) Handset
13 2 (0.31%) PMI
Operating Systems
1 424 (66.15%) Windows
2 191 (29.80%) Windows 7
3 106 (16.54%) Windows Server
4 94 (14.66%) Windows XP
5 77 (12.01%) Windows 8
6 71 (11.08%) Windows Server 2008
7 48 (7.49%) Windows Server 2012
8 45 (7.02%) Windows 10
9 32 (4.99%) Windows Server 2003
10 28 (4.37%) Android
11 26 (4.06%) Linux
11 26 (4.06%) Mac OS X
12 16 (2.50%) Apple iOS
13 8 (1.25%) Windows Phone
13 8 (1.25%) Windows Vista
14 7 (1.09%) Windows 2000 Server
15 6 (0.94%) Unix
16 2 (0.31%) Mac OS
17 1 (0.16%) BlackBerry OS
17 1 (0.16%) Red Hat Enterprise Linux
Processes & Methodologies
1 149 (23.24%) ITIL
2 32 (4.99%) Service Management
3 23 (3.59%) Incident Management
4 19 (2.96%) ITSM
5 17 (2.65%) Wealth Management
6 15 (2.34%) Problem Management
7 14 (2.18%) Mobile Device Management
8 13 (2.03%) Time Management
9 11 (1.72%) Business Intelligence
9 11 (1.72%) Change Management
10 10 (1.56%) Service Delivery
11 8 (1.25%) Coaching
11 8 (1.25%) Disaster Recovery
11 8 (1.25%) Mentoring
11 8 (1.25%) Root Cause Analysis
12 7 (1.09%) Document Management
12 7 (1.09%) ERP
12 7 (1.09%) ITIL V3
13 6 (0.94%) Continuous Improvement
13 6 (0.94%) Project Planning
Programming Languages
1 52 (8.11%) SQL
2 16 (2.50%) C#
3 10 (1.56%) VB.NET
4 5 (0.78%) C
4 5 (0.78%) JavaScript
5 4 (0.62%) Java
6 3 (0.47%) PL/SQL
6 3 (0.47%) VB
7 2 (0.31%) PowerShell
8 1 (0.16%) PHP
8 1 (0.16%) Shell Script
8 1 (0.16%) VBA
8 1 (0.16%) VBScript
Qualifications
1 59 (9.20%) Degree
2 50 (7.80%) Microsoft Certification
3 37 (5.77%) MCP
4 33 (5.15%) ITIL Certification
5 31 (4.84%) MCSE
6 19 (2.96%) Cisco Certification
6 19 (2.96%) MCSA
7 18 (2.81%) CCNA
8 15 (2.34%) MCITP
9 12 (1.87%) MCDST
10 10 (1.56%) MOS
11 9 (1.40%) Security Cleared
12 8 (1.25%) HND
13 7 (1.09%) Citrix Certification
14 4 (0.62%) DV Cleared
14 4 (0.62%) ITIL Foundation Certificate
14 4 (0.62%) Postgraduate
15 3 (0.47%) A+ Certification
15 3 (0.47%) MCTS
15 3 (0.47%) SC Cleared
Quality Assurance & Compliance
1 83 (12.95%) SLA
2 17 (2.65%) QA
3 7 (1.09%) ISO/IEC 20000
4 1 (0.16%) Data Quality
4 1 (0.16%) ISO 9001
System Software
1 354 (55.23%) Active Directory
2 36 (5.62%) VMware Infrastructure
3 25 (3.90%) XenApp
4 21 (3.28%) Hyper-V
5 7 (1.09%) Terminal Services
5 7 (1.09%) vSphere
5 7 (1.09%) XenDesktop
6 5 (0.78%) Citrix Presentation Server
6 5 (0.78%) XenServer
7 4 (0.62%) VMware ESXi
8 3 (0.47%) vCloud
9 2 (0.31%) Virtual Machines
9 2 (0.31%) Virtual Servers
10 1 (0.16%) Microsoft App-V
10 1 (0.16%) Terminal Server
Systems Management
1 31 (4.84%) SCCM
2 9 (1.40%) Backup Exec
3 7 (1.09%) Norton AntiVirus
4 6 (0.94%) Nagios
5 5 (0.78%) DameWare
5 5 (0.78%) Microsoft Intune
5 5 (0.78%) Perfmon
5 5 (0.78%) Puppet
5 5 (0.78%) SCOM
6 3 (0.47%) Systems Management Server (SMS)
7 2 (0.31%) CA Spectrum
7 2 (0.31%) NetBackup
7 2 (0.31%) WSUS
8 1 (0.16%) Casper Suite
8 1 (0.16%) SCSM
8 1 (0.16%) SCVMM
8 1 (0.16%) ThinApp
Vendors
1 276 (43.06%) Microsoft
2 85 (13.26%) Citrix
3 55 (8.58%) iManage
4 49 (7.64%) VMware
5 28 (4.37%) Cisco
6 17 (2.65%) Apple
7 10 (1.56%) Symantec
8 9 (1.40%) Remedy
9 8 (1.25%) Bloomberg
10 7 (1.09%) Lotus
11 6 (0.94%) Adobe
12 5 (0.78%) Atlassian
12 5 (0.78%) FactSet
12 5 (0.78%) IBM
12 5 (0.78%) Mitel
13 4 (0.62%) Intel Security
13 4 (0.62%) Oracle
13 4 (0.62%) Salesforce.com
13 4 (0.62%) ServiceNow
13 4 (0.62%) Sophos
London
Information Technology Services
Salary: £25k - 30k per year
Posted: 22 hours ago
London
Information Technology Services
Salary: £23k - 27k per year
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: Yesterday
Bradford, West Yorkshire
Coburg Banks IT
Salary: £14000 - £18000 per annum + Healthcare, Pension
Posted: 2 days ago
London
Information Technology Services
Salary: £30 - 35 per year
Posted: Yesterday
Ringwood, Hampshire
Senitor Associates
Salary: £26000 per annum
Posted: 17 hours ago
Epsom, Surrey
Client Server
Salary: £25k to £28k + benefits
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + Benefits + Training
Posted: 5 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum + benefits
Posted: 6 days ago
Epsom
Client Server
Salary: £25k to £28k + benefits
Posted: 3 days ago
Gatwick
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 9 days ago
Sussex
Clearwater People Solutions Ltd
Posted: 13 days ago
Farnborough, Hampshire
IT Talent Solutions
Salary: From £18,000 to £25,000 per annum
Posted: 6 days ago
Wilmslow
Adria Solutions Ltd
Salary: £18000 - £22000 per annum + Bonus
Posted: 16 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: Yesterday
Epsom, Surrey
Client Server
Salary: £30k to £35k + benefits
Posted: 6 days ago
City of London
Progressive Recruitment
Salary: competitive
Posted: 24 days ago
Stockton-on-Tees
Recruitment Genius Ltd
Posted: 14 days ago
Epsom
Client Server
Salary: £30k to £35k + benefits
Posted: 21 days ago
Northampton, Northamptonshire
The SmartList
Posted: 22 days ago