The statistics below represent IT contracts advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Help Desk Support
England / London
Rank 369 365 364
Rank change year-on-year
-4 -1
Contract jobs requiring a Help Desk Support 39 47 36
As % of all contract IT jobs located in London 0.20% 0.23% 0.17%
As % of the Job Titles category 0.21% 0.24% 0.18%
Number of daily rates quoted 30 23 20
Median daily rate £175 £140 £133
Median daily rate % change year-on-year
+25.00% +5.66%
90% offered a daily rate of more than £109 £115 £109
10% offered a daily rate of more than £200 £219 £169
UK excluding London median daily rate £145 £123 £140
% change year-on-year
+18.36% -12.50%
Number of hourly rates quoted 4 17 8
Median hourly rate £14.50 £14.00 £12.00
Median hourly rate % change year-on-year
+3.57% +16.66%
90% offered a hourly rate of more than £12.95 £9.00 £9.35
10% offered a hourly rate of more than £15.00 £16.80 £15.55
UK excluding London median hourly rate £12.51 £12.00 £11.70
% change year-on-year
+4.20% +2.56%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18474 19632 19634
As % of all contract IT jobs located in London 94.96% 95.10% 94.74%
Number of daily rates quoted 13203 13848 13928
Median daily rate £475 £450 £440
Median daily rate % change year-on-year
+5.55% +2.27%
90% offered a daily rate of more than £300 £288 £270
10% offered a daily rate of more than £630 £625 £600
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 240 311 341
Median hourly rate £21.75 £17.75 £17.75
Median hourly rate % change year-on-year
+22.56% -0.02%
90% offered a hourly rate of more than £12.00 £10.00 £12.50
10% offered a hourly rate of more than £55.00 £47.83 £39.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Help Desk Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the London region.

Help Desk Support Daily Rate Trend in London

Help Desk Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 24 January 2017.

Help Desk Support Daily Rate Histogram in London

Help Desk Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the London region.

Help Desk Support Hourly Rate Trend in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 6 £175 -
Brentford - 1 £175 -
Bromley - 1 - -
Kingston Upon Thames - 1 - -
Twickenham - 1 £120 - 1
Docklands, London - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 January 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 55 (69.62%) Windows
2 45 (56.96%) Active Directory
3 44 (55.70%) MS Office
4 32 (40.51%) Microsoft
5 29 (36.71%) Windows 7
6 22 (27.85%) Law
6 22 (27.85%) MS Excel
7 18 (22.78%) Windows 10
8 17 (21.52%) Blackberry
9 16 (20.25%) ITIL
9 16 (20.25%) Citrix
10 15 (18.99%) Legal
11 9 (11.39%) HP
12 8 (10.13%) Windows 8
13 7 (8.86%) MOS
14 6 (7.59%) Apple
14 6 (7.59%) iPhone
14 6 (7.59%) Office 365
15 5 (6.33%) Android
15 5 (6.33%) Smartphone
15 5 (6.33%) Finance
15 5 (6.33%) Dell
15 5 (6.33%) ITIL Certification
15 5 (6.33%) LAN
15 5 (6.33%) WAN
16 4 (5.06%) Windows XP
16 4 (5.06%) VPN
16 4 (5.06%) SLA
16 4 (5.06%) Service Delivery
16 4 (5.06%) Incident Management

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.53%) Exchange Server 2010
1 2 (2.53%) MS Exchange
1 2 (2.53%) Skype for Business
2 1 (1.27%) Blackberry Enterprise Server
2 1 (1.27%) Exchange Server 2013
2 1 (1.27%) IBM Notes
Applications
1 44 (55.70%) MS Office
2 22 (27.85%) MS Excel
3 1 (1.27%) MS PowerPoint
Business Applications
1 2 (2.53%) Dynamics CRM
2 1 (1.27%) Dynamics NAV
Cloud Services
1 6 (7.59%) Office 365
Communications & Networking
1 5 (6.33%) LAN
1 5 (6.33%) WAN
2 4 (5.06%) VPN
3 3 (3.80%) DNS
3 3 (3.80%) Wireless
4 2 (2.53%) DHCP
4 2 (2.53%) Internet
4 2 (2.53%) Remote Desktop
5 1 (1.27%) HTTPS
5 1 (1.27%) Skype
5 1 (1.27%) VoIP
Database & Business Intelligence
1 2 (2.53%) SQL Server
General
1 22 (27.85%) Law
2 15 (18.99%) Legal
3 5 (6.33%) Finance
4 3 (3.80%) Retail
5 2 (2.53%) Advertising
5 2 (2.53%) Banking
6 1 (1.27%) Games
6 1 (1.27%) German Language
6 1 (1.27%) Investment Banking
6 1 (1.27%) Telecoms
Miscellaneous
1 17 (21.52%) Blackberry
2 6 (7.59%) iPhone
3 5 (6.33%) Smartphone
4 3 (3.80%) Data Centre
4 3 (3.80%) EPoS
4 3 (3.80%) RSA SecurID
5 1 (1.27%) Computer Science
5 1 (1.27%) Fat Client
5 1 (1.27%) iPad
5 1 (1.27%) Mainframe
5 1 (1.27%) Thin Client
5 1 (1.27%) Video Conferencing
Operating Systems
1 55 (69.62%) Windows
2 29 (36.71%) Windows 7
3 18 (22.78%) Windows 10
4 8 (10.13%) Windows 8
5 5 (6.33%) Android
6 4 (5.06%) Windows XP
7 3 (3.80%) Windows Server
7 3 (3.80%) Windows Server 2008
7 3 (3.80%) Windows Server 2012
8 2 (2.53%) Apple iOS
8 2 (2.53%) Mac OS X
8 2 (2.53%) Unix
9 1 (1.27%) Linux
9 1 (1.27%) Windows 2000
9 1 (1.27%) Windows Server 2003
Processes & Methodologies
1 16 (20.25%) ITIL
2 4 (5.06%) Incident Management
2 4 (5.06%) Service Delivery
3 3 (3.80%) Change Management
3 3 (3.80%) ITIL V3
3 3 (3.80%) ITSM
4 2 (2.53%) CRM
4 2 (2.53%) Mobile Device Management
5 1 (1.27%) Process Improvement
5 1 (1.27%) Service Management
5 1 (1.27%) Software Licensing
5 1 (1.27%) Wealth Management
Qualifications
1 7 (8.86%) MOS
2 5 (6.33%) ITIL Certification
3 3 (3.80%) MCP
4 2 (2.53%) Degree
5 1 (1.27%) Microsoft Certification
Quality Assurance & Compliance
1 4 (5.06%) SLA
System Software
1 45 (56.96%) Active Directory
2 1 (1.27%) XenApp
Systems Management
1 2 (2.53%) SCCM
Vendors
1 32 (40.51%) Microsoft
2 16 (20.25%) Citrix
3 9 (11.39%) HP
4 6 (7.59%) Apple
5 5 (6.33%) Dell
6 3 (3.80%) Cisco
6 3 (3.80%) Toshiba
7 2 (2.53%) ServiceNow
8 1 (1.27%) Adobe
8 1 (1.27%) Belkin
8 1 (1.27%) Canon
8 1 (1.27%) Compaq
8 1 (1.27%) Google
8 1 (1.27%) IBM
8 1 (1.27%) Intel
8 1 (1.27%) Mitel
8 1 (1.27%) MobileIron
8 1 (1.27%) NETGEAR
8 1 (1.27%) Trend Micro
8 1 (1.27%) VMware