The statistics below represent IT contracts advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 374 377 356
Rank change year-on-year
+3 -21
Contract jobs requiring a Help Desk Support 48 57 68
As % of all contract IT jobs located in London 0.22% 0.25% 0.29%
As % of the Job Titles category 0.24% 0.27% 0.30%
Number of daily rates quoted 42 22 39
Median daily rate £175 £150 £140
Median daily rate % change year-on-year
+16.66% +7.14%
90% offered a daily rate of more than £110 £115 £108
10% offered a daily rate of more than £195 £214 £192
UK excluding London median daily rate £135 £120 £120
% change year-on-year
+12.50% -
Number of hourly rates quoted 5 22 17
Median hourly rate £15.00 £12.22 £14.04
Median hourly rate % change year-on-year
+22.74% -12.96%
90% offered a hourly rate of more than £13.50 £9.00 £9.80
10% offered a hourly rate of more than £15.50 £16.80 £17.70
UK excluding London median hourly rate £15.00 £12.00 £12.00
% change year-on-year
+25.00% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20320 21442 22317
As % of all contract IT jobs located in London 94.64% 95.04% 94.92%
Number of daily rates quoted 14519 15176 16085
Median daily rate £475 £450 £435
Median daily rate % change year-on-year
+5.55% +3.44%
90% offered a daily rate of more than £298 £288 £250
10% offered a daily rate of more than £638 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 294 341 443
Median hourly rate £16.50 £17.50 £17.25
Median hourly rate % change year-on-year
-5.71% +1.44%
90% offered a hourly rate of more than £11.50 £10.00 £11.50
10% offered a hourly rate of more than £50.00 £42.50 £37.00
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Help Desk Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the London region.

Help Desk Support Daily Rate Trend in London

Help Desk Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 9 December 2016.

Help Desk Support Daily Rate Histogram in London

Help Desk Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the London region.

Help Desk Support Hourly Rate Trend in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -4 6 £175 -
Croydon - 3 £114 - 2
Brentford - 2 £160 -
Bromley -2 1 - -
Kingston Upon Thames - 1 - -
Twickenham - 1 £120 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 9 December 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 67 (72.83%) Windows
2 48 (52.17%) Active Directory
3 46 (50.00%) MS Office
4 40 (43.48%) Windows 7
5 36 (39.13%) Microsoft
6 23 (25.00%) MS Excel
7 20 (21.74%) Blackberry
8 18 (19.57%) Law
8 18 (19.57%) ITIL
8 18 (19.57%) Windows 10
9 17 (18.48%) Windows 8
10 16 (17.39%) Citrix
11 11 (11.96%) Legal
12 9 (9.78%) Windows XP
13 8 (8.70%) MOS
14 7 (7.61%) Finance
14 7 (7.61%) Office 365
15 6 (6.52%) LAN
15 6 (6.52%) ITIL Certification
15 6 (6.52%) HP
16 5 (5.43%) MS Exchange
16 5 (5.43%) Advertising
16 5 (5.43%) Retail
16 5 (5.43%) iPhone
16 5 (5.43%) Windows Server 2008
17 4 (4.35%) Windows Server
17 4 (4.35%) Windows Server 2012
17 4 (4.35%) Smartphone
17 4 (4.35%) Service Management
17 4 (4.35%) Apple

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.43%) MS Exchange
2 3 (3.26%) Exchange Server 2010
3 2 (2.17%) Skype for Business
4 1 (1.09%) Exchange Server 2013
4 1 (1.09%) IBM Notes
Applications
1 46 (50.00%) MS Office
2 23 (25.00%) MS Excel
3 1 (1.09%) MS PowerPoint
Business Applications
1 3 (3.26%) Dynamics CRM
2 1 (1.09%) Dynamics NAV
Cloud Services
1 7 (7.61%) Office 365
Communications & Networking
1 6 (6.52%) LAN
2 3 (3.26%) DNS
3 2 (2.17%) DHCP
3 2 (2.17%) Internet
3 2 (2.17%) Remote Desktop
3 2 (2.17%) WAN
4 1 (1.09%) Firewall
4 1 (1.09%) HTTPS
4 1 (1.09%) Skype
4 1 (1.09%) VPN
Database & Business Intelligence
1 2 (2.17%) SQL Server
General
1 18 (19.57%) Law
2 11 (11.96%) Legal
3 7 (7.61%) Finance
4 5 (5.43%) Advertising
4 5 (5.43%) Retail
5 3 (3.26%) Banking
6 2 (2.17%) Investment Banking
6 2 (2.17%) Telecoms
7 1 (1.09%) Games
7 1 (1.09%) German Language
Libraries, Frameworks & Software Standards
1 1 (1.09%) COM
Miscellaneous
1 20 (21.74%) Blackberry
2 5 (5.43%) iPhone
3 4 (4.35%) EPoS
3 4 (4.35%) Smartphone
4 3 (3.26%) iPad
5 2 (2.17%) Video Conferencing
6 1 (1.09%) Computer Science
6 1 (1.09%) Fat Client
6 1 (1.09%) Mainframe
6 1 (1.09%) Thin Client
Operating Systems
1 67 (72.83%) Windows
2 40 (43.48%) Windows 7
3 18 (19.57%) Windows 10
4 17 (18.48%) Windows 8
5 9 (9.78%) Windows XP
6 5 (5.43%) Windows Server 2008
7 4 (4.35%) Unix
7 4 (4.35%) Windows Server
7 4 (4.35%) Windows Server 2012
8 3 (3.26%) Android
8 3 (3.26%) Apple iOS
8 3 (3.26%) Mac OS X
9 2 (2.17%) Linux
10 1 (1.09%) Windows 2000
10 1 (1.09%) Windows Server 2003
Processes & Methodologies
1 18 (19.57%) ITIL
2 4 (4.35%) Service Management
3 3 (3.26%) CRM
3 3 (3.26%) Incident Management
3 3 (3.26%) Wealth Management
4 2 (2.17%) Mobile Device Management
4 2 (2.17%) Process Improvement
4 2 (2.17%) Software Distribution
5 1 (1.09%) ITIL V3
5 1 (1.09%) Mentoring
5 1 (1.09%) Problem Management
5 1 (1.09%) Service Delivery
5 1 (1.09%) Software Licensing
5 1 (1.09%) Ticket Management
Qualifications
1 8 (8.70%) MOS
2 6 (6.52%) ITIL Certification
3 4 (4.35%) MCP
4 3 (3.26%) Degree
5 2 (2.17%) Microsoft Certification
6 1 (1.09%) A+ Certification
6 1 (1.09%) MCTS
Quality Assurance & Compliance
1 3 (3.26%) SLA
System Software
1 48 (52.17%) Active Directory
2 1 (1.09%) Samba
2 1 (1.09%) XenApp
Systems Management
1 3 (3.26%) SCCM
Vendors
1 36 (39.13%) Microsoft
2 16 (17.39%) Citrix
3 6 (6.52%) HP
4 4 (4.35%) Apple
5 3 (3.26%) Remedy
6 2 (2.17%) Avaya
6 2 (2.17%) Cisco
6 2 (2.17%) Dell
6 2 (2.17%) Mitel
6 2 (2.17%) ServiceNow
7 1 (1.09%) Belkin
7 1 (1.09%) Compaq
7 1 (1.09%) Google
7 1 (1.09%) IBM
7 1 (1.09%) Intel
7 1 (1.09%) Lotus
7 1 (1.09%) NETGEAR
7 1 (1.09%) Sophos
7 1 (1.09%) Veritas