The statistics below represent IT contracts advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Help Desk Support
England / London
Rank 374 395 393
Rank change year-on-year
+21 -2
Contract jobs requiring a Help Desk Support 32 30 27
As % of all contract IT jobs located in London 0.16% 0.14% 0.13%
As % of the Job Titles category 0.17% 0.15% 0.13%
Number of daily rates quoted 21 14 12
Median daily rate £175 £130 £154
Median daily rate % change year-on-year
+34.61% -15.44%
90% offered a daily rate of more than £110 £120 £128
10% offered a daily rate of more than £195 £202 £190
UK excluding London median daily rate £130 £145 £135
% change year-on-year
-10.34% +7.40%
Number of hourly rates quoted 2 11 8
Median hourly rate £13.25 £15.00 £12.75
Median hourly rate % change year-on-year
-11.66% +17.64%
90% offered a hourly rate of more than £12.65 £11.00 £12.05
10% offered a hourly rate of more than £13.85 £15.00 £22.55
UK excluding London median hourly rate £14.00 £12.00 £12.00
% change year-on-year
+16.66% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18431 20097 20183
As % of all contract IT jobs located in London 94.79% 95.01% 94.82%
Number of daily rates quoted 13201 14255 14185
Median daily rate £475 £450 £448
Median daily rate % change year-on-year
+5.55% +0.55%
90% offered a daily rate of more than £300 £300 £270
10% offered a daily rate of more than £640 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 245 299 332
Median hourly rate £23.00 £16.50 £19.00
Median hourly rate % change year-on-year
+39.39% -13.15%
90% offered a hourly rate of more than £13.50 £11.00 £12.50
10% offered a hourly rate of more than £55.00 £43.00 £53.00
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

Help Desk Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the London region.

Help Desk Support Daily Rate Trend in London

Help Desk Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 27 February 2017.

Help Desk Support Daily Rate Histogram in London

Help Desk Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the London region.

Help Desk Support Hourly Rate Trend in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 9 £175 +34.61% 2
Barnet - 1 - -
Bromley - 1 - -
Docklands, London - 1 - - 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 February 2017, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 53 (70.67%) Windows
2 48 (64.00%) MS Office
3 44 (58.67%) Active Directory
4 34 (45.33%) Microsoft
5 27 (36.00%) Windows 7
6 22 (29.33%) Law
6 22 (29.33%) Blackberry
6 22 (29.33%) MS Excel
7 18 (24.00%) Citrix
8 15 (20.00%) Legal
8 15 (20.00%) Windows 10
9 12 (16.00%) HP
10 11 (14.67%) ITIL
11 8 (10.67%) Finance
11 8 (10.67%) Dell
11 8 (10.67%) MOS
12 7 (9.33%) Apple
13 6 (8.00%) Windows 8
13 6 (8.00%) Android
13 6 (8.00%) iPhone
14 5 (6.67%) Windows Server
14 5 (6.67%) Smartphone
14 5 (6.67%) SLA
14 5 (6.67%) WAN
15 4 (5.33%) VPN
15 4 (5.33%) DNS
15 4 (5.33%) Windows XP
15 4 (5.33%) LAN
15 4 (5.33%) Cisco
15 4 (5.33%) Service Delivery

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.00%) Skype for Business
2 1 (1.33%) Blackberry Enterprise Server
2 1 (1.33%) Exchange Server 2013
2 1 (1.33%) IBM Notes
2 1 (1.33%) MS Exchange
Applications
1 48 (64.00%) MS Office
2 22 (29.33%) MS Excel
3 1 (1.33%) MS PowerPoint
Business Applications
1 1 (1.33%) Dynamics CRM
1 1 (1.33%) Dynamics NAV
Cloud Services
1 3 (4.00%) Office 365
Communications & Networking
1 5 (6.67%) WAN
2 4 (5.33%) DNS
2 4 (5.33%) LAN
2 4 (5.33%) VPN
3 3 (4.00%) DHCP
3 3 (4.00%) Wireless
4 2 (2.67%) Internet
4 2 (2.67%) Remote Desktop
4 2 (2.67%) Skype
5 1 (1.33%) HTTPS
5 1 (1.33%) TCP/IP
5 1 (1.33%) VoIP
Database & Business Intelligence
1 2 (2.67%) SQL Server
General
1 22 (29.33%) Law
2 15 (20.00%) Legal
3 8 (10.67%) Finance
4 4 (5.33%) Banking
5 3 (4.00%) Investment Banking
5 3 (4.00%) Retail
6 2 (2.67%) Multimedia
7 1 (1.33%) Advertising
7 1 (1.33%) French Language
7 1 (1.33%) Games
7 1 (1.33%) German Language
7 1 (1.33%) Telecoms
Miscellaneous
1 22 (29.33%) Blackberry
2 6 (8.00%) iPhone
3 5 (6.67%) Smartphone
4 3 (4.00%) Data Centre
4 3 (4.00%) EPoS
4 3 (4.00%) RSA SecurID
5 1 (1.33%) Fat Client
5 1 (1.33%) iPad
5 1 (1.33%) Thin Client
5 1 (1.33%) Video Conferencing
Operating Systems
1 53 (70.67%) Windows
2 27 (36.00%) Windows 7
3 15 (20.00%) Windows 10
4 6 (8.00%) Android
4 6 (8.00%) Windows 8
5 5 (6.67%) Windows Server
6 4 (5.33%) Windows XP
7 2 (2.67%) Apple iOS
7 2 (2.67%) Mac OS X
7 2 (2.67%) Windows Server 2008
7 2 (2.67%) Windows Server 2012
8 1 (1.33%) Linux
8 1 (1.33%) Windows 2000
Processes & Methodologies
1 11 (14.67%) ITIL
2 4 (5.33%) Incident Management
2 4 (5.33%) Service Delivery
3 3 (4.00%) Change Management
3 3 (4.00%) ITIL V3
3 3 (4.00%) ITSM
4 2 (2.67%) Mobile Device Management
4 2 (2.67%) Workflow
5 1 (1.33%) CRM
5 1 (1.33%) Service Management
5 1 (1.33%) Software Licensing
Qualifications
1 8 (10.67%) MOS
2 3 (4.00%) ITIL Certification
2 3 (4.00%) MCP
3 1 (1.33%) CCNA
3 1 (1.33%) Cisco Certification
3 1 (1.33%) DBS Check
3 1 (1.33%) Microsoft Certification
Quality Assurance & Compliance
1 5 (6.67%) SLA
System Software
1 44 (58.67%) Active Directory
2 2 (2.67%) XenApp
Systems Management
1 2 (2.67%) SCCM
Vendors
1 34 (45.33%) Microsoft
2 18 (24.00%) Citrix
3 12 (16.00%) HP
4 8 (10.67%) Dell
5 7 (9.33%) Apple
6 4 (5.33%) Cisco
7 3 (4.00%) Toshiba
8 2 (2.67%) Aruba
8 2 (2.67%) ServiceNow
8 2 (2.67%) VMware
9 1 (1.33%) Adobe
9 1 (1.33%) Belkin
9 1 (1.33%) Canon
9 1 (1.33%) Compaq
9 1 (1.33%) Google
9 1 (1.33%) IBM
9 1 (1.33%) Mitel
9 1 (1.33%) MobileIron
9 1 (1.33%) NETGEAR
9 1 (1.33%) Trend Micro