The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 370 388 377
Rank change year-on-year
+18 -11
Contract jobs requiring a Help Desk Support 44 32 43
As % of all contract IT jobs located in London 0.19% 0.14% 0.18%
As % of the Job Titles category 0.20% 0.15% 0.19%
Number of daily rates quoted 28 16 13
Average daily rate
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£150 £150 £125
Average daily rate % change year-on-year
- +20.00%
90% offered a daily rate of more than £100 £107 £95
10% offered a daily rate of more than £190 £240 £182
UK excluding London average daily rate £148 £120 £104
% change year-on-year
+23.33% +15.94%
Number of hourly rates quoted 9 6 13
Average hourly rate £15.00 £13.88 £19.50
Average hourly rate % change year-on-year
+8.10% -28.84%
90% offered a hourly rate of more than £11.80 £11.75 £12.50
10% offered a hourly rate of more than £100.00 £17.50 £27.50
UK excluding London average hourly rate £12.50 £13.25 £12.00
% change year-on-year
-5.66% +10.41%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21719 21935 22426
As % of all contract IT jobs located in London 92.23% 92.88% 92.49%
Number of daily rates quoted 15259 15046 15274
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £620 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 353 402 471
Average hourly rate £18.00 £17.50 £20.00
Average hourly rate % change year-on-year
+2.85% -12.50%
90% offered a hourly rate of more than £11.78 £11.50 £13.50
10% offered a hourly rate of more than £50.00 £42.50 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Help Desk Support
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the London region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the London region.

Help Desk Support Daily Rate Trend in London

Help Desk Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 29 July 2015.

Help Desk Support Daily Rate Histogram in London

Help Desk Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the London region.

Help Desk Support Hourly Rate Trend in London

Help Desk Support
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 29 July 2015.

Help Desk Support Hourly Rate Histogram in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 29 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 10 £128 -22.13% 2
Bromley - 1 - -
Uxbridge - 1 £150 -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in London

For the 6 months to 29 July 2015, IT contractor jobs across the London region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 46 (62.16%) Windows
2 40 (54.05%) Active Directory
3 34 (45.95%) MS Office
3 34 (45.95%) Microsoft
4 29 (39.19%) Windows 7
5 27 (36.49%) Citrix
6 21 (28.38%) ITIL
7 20 (27.03%) MS Excel
8 17 (22.97%) Finance
9 16 (21.62%) HP
10 15 (20.27%) Blackberry
10 15 (20.27%) Legal
11 12 (16.22%) Windows Server 2008
11 12 (16.22%) Banking
11 12 (16.22%) TCP/IP
12 11 (14.86%) Microsoft Certification
13 10 (13.51%) Windows Server 2012
13 10 (13.51%) Investment Banking
13 10 (13.51%) MS Exchange
14 9 (12.16%) Windows XP
14 9 (12.16%) Law
15 7 (9.46%) Dell
15 7 (9.46%) Apple
15 7 (9.46%) DHCP
15 7 (9.46%) DNS
15 7 (9.46%) Android
15 7 (9.46%) VMware
16 6 (8.11%) MS PowerPoint
16 6 (8.11%) Windows Server 2003
16 6 (8.11%) Project Management

Help Desk Support
Top Related IT Skills in London by Category

For the 6 months to 29 July 2015, IT contractor jobs across the London region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.51%) MS Exchange
2 5 (6.76%) Blackberry Enterprise Server
3 4 (5.41%) SharePoint
4 3 (4.05%) Exchange Server 2010
5 2 (2.70%) Lync
6 1 (1.35%) Lotus Domino
6 1 (1.35%) WorkSite
6 1 (1.35%) Exchange Server 2007
Applications
1 34 (45.95%) MS Office
2 20 (27.03%) MS Excel
3 6 (8.11%) MS PowerPoint
4 1 (1.35%) MS Visio
Business Applications
1 1 (1.35%) SAP Business One
Cloud Services
1 4 (5.41%) Office 365
Communications & Networking
1 12 (16.22%) TCP/IP
2 7 (9.46%) DHCP
2 7 (9.46%) DNS
3 4 (5.41%) VPN
4 3 (4.05%) LAN
5 2 (2.70%) PBX
5 2 (2.70%) WAN
5 2 (2.70%) Broadband
5 2 (2.70%) Wireless
5 2 (2.70%) Network Security
6 1 (1.35%) ADSL2+
6 1 (1.35%) ADSL
6 1 (1.35%) SAN
6 1 (1.35%) Internet
6 1 (1.35%) DSL
6 1 (1.35%) Firewall
6 1 (1.35%) Wi-Fi
Database & Business Intelligence
1 3 (4.05%) SQL Server
2 2 (2.70%) SQL Server 2005
2 2 (2.70%) SQL Server 2008
General
1 17 (22.97%) Finance
2 15 (20.27%) Legal
3 12 (16.22%) Banking
4 10 (13.51%) Investment Banking
5 9 (12.16%) Law
6 3 (4.05%) Portuguese Language
6 3 (4.05%) Telecoms
7 2 (2.70%) Advertising
8 1 (1.35%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.35%) HTML
1 1 (1.35%) CSS
Miscellaneous
1 15 (20.27%) Blackberry
2 4 (5.41%) iPad
3 3 (4.05%) iPhone
3 3 (4.05%) Handset
4 2 (2.70%) Smartphone
4 2 (2.70%) Data Integration
4 2 (2.70%) Private Cloud
5 1 (1.35%) Hedge funds
5 1 (1.35%) Analytical Skills
5 1 (1.35%) NHS
5 1 (1.35%) Device Driver
5 1 (1.35%) Mathematics
5 1 (1.35%) Video Conferencing
Operating Systems
1 46 (62.16%) Windows
2 29 (39.19%) Windows 7
3 12 (16.22%) Windows Server 2008
4 10 (13.51%) Windows Server 2012
5 9 (12.16%) Windows XP
6 7 (9.46%) Android
7 6 (8.11%) Windows Server 2003
8 3 (4.05%) Windows 2000 Server
9 2 (2.70%) Windows 8
9 2 (2.70%) Mac OS X
Processes & Methodologies
1 21 (28.38%) ITIL
2 6 (8.11%) Project Management
3 2 (2.70%) Service Management
3 2 (2.70%) Migration
3 2 (2.70%) Document Management
3 2 (2.70%) Software Deployment
3 2 (2.70%) Network Monitoring
4 1 (1.35%) Service Desk Management
4 1 (1.35%) CRM
4 1 (1.35%) Web Development
4 1 (1.35%) WFM
4 1 (1.35%) Time Management
4 1 (1.35%) Asset Management
Programming Languages
1 1 (1.35%) C
1 1 (1.35%) JavaScript
1 1 (1.35%) SQL
1 1 (1.35%) VB
1 1 (1.35%) LotusScript
Qualifications
1 11 (14.86%) Microsoft Certification
2 4 (5.41%) A+ Certification
2 4 (5.41%) ITIL Certification
2 4 (5.41%) CCNA
2 4 (5.41%) Cisco Certification
3 3 (4.05%) MCP
4 2 (2.70%) MCSE
4 2 (2.70%) Degree
5 1 (1.35%) MCSA
5 1 (1.35%) Network+ Certification
5 1 (1.35%) MOS
5 1 (1.35%) MCDST
Quality Assurance & Compliance
1 4 (5.41%) SLA
System Software
1 40 (54.05%) Active Directory
2 5 (6.76%) XenApp
3 2 (2.70%) Terminal Server
4 1 (1.35%) VMware Infrastructure
Systems Management
1 5 (6.76%) SCCM
2 1 (1.35%) Backup Exec
Vendors
1 34 (45.95%) Microsoft
2 27 (36.49%) Citrix
3 16 (21.62%) HP
4 7 (9.46%) Dell
4 7 (9.46%) Apple
4 7 (9.46%) VMware
5 5 (6.76%) Cisco
6 3 (4.05%) Salesforce.com
6 3 (4.05%) Reuters
6 3 (4.05%) Bloomberg
7 2 (2.70%) LANDesk
8 1 (1.35%) SOTI
8 1 (1.35%) Mitel
8 1 (1.35%) Remedy
8 1 (1.35%) McAfee
8 1 (1.35%) OpenText
8 1 (1.35%) IBM
8 1 (1.35%) Oracle
8 1 (1.35%) SAP
8 1 (1.35%) CheckPoint
City of London
iKonnect
Rate: £160 - £220 per day
Posted: 2 days ago