The statistics below represent IT contracts advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 416 374 363
Rank change year-on-year
-42 -11
Contract jobs requiring a Help Desk Support 25 59 58
As % of all contract IT jobs located in London 0.12% 0.25% 0.25%
As % of the Job Titles category 0.12% 0.27% 0.26%
Number of daily rates quoted 12 39 32
Median daily rate £123 £150 £150
Median daily rate % change year-on-year
-18.16% -
90% offered a daily rate of more than £95 £100 £106
10% offered a daily rate of more than £207 £200 £222
UK excluding London median daily rate £150 £135 £125
% change year-on-year
+11.11% +8.00%
Number of hourly rates quoted 9 10 9
Median hourly rate £12.00 £15.50 £13.75
Median hourly rate % change year-on-year
-22.58% +12.72%
90% offered a hourly rate of more than £11.00 £10.35 £11.30
10% offered a hourly rate of more than £15.40 £101.00 £18.20
UK excluding London median hourly rate £12.00 £12.50 £12.00
% change year-on-year
-4.00% +4.16%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20455 22168 22140
As % of all contract IT jobs located in London 95.14% 94.57% 95.09%
Number of daily rates quoted 14777 15491 15376
Median daily rate £463 £438 £425
Median daily rate % change year-on-year
+5.71% +2.94%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £396 £368 £350
% change year-on-year
+7.75% +5.00%
Number of hourly rates quoted 219 370 398
Median hourly rate £17.50 £19.72 £17.50
Median hourly rate % change year-on-year
-11.23% +12.65%
90% offered a hourly rate of more than £11.50 £11.25 £11.00
10% offered a hourly rate of more than £43.00 £52.17 £35.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Help Desk Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the London region.

Help Desk Support Daily Rate Trend in London

Help Desk Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 1 July 2016.

Help Desk Support Daily Rate Histogram in London

Help Desk Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the London region.

Help Desk Support Hourly Rate Trend in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 1 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 3 £173 +4.54% 3
Croydon - 3 £105 -
Brentford - 2 £145 -
Bromley -10 1 - -
Dagenham - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 1 July 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 37 (69.81%) Windows
2 31 (58.49%) Active Directory
3 28 (52.83%) Windows 7
4 26 (49.06%) MS Office
5 25 (47.17%) Microsoft
6 17 (32.08%) ITIL
7 13 (24.53%) MS Excel
7 13 (24.53%) Windows XP
8 8 (15.09%) Windows 8
8 8 (15.09%) Citrix
8 8 (15.09%) TCP/IP
9 7 (13.21%) MS Exchange
9 7 (13.21%) LAN
9 7 (13.21%) Windows Server 2008
10 6 (11.32%) Windows Server
10 6 (11.32%) Blackberry
11 5 (9.43%) Windows Server 2003
11 5 (9.43%) Finance
11 5 (9.43%) WAN
11 5 (9.43%) HP
11 5 (9.43%) ITIL Certification
11 5 (9.43%) Retail
11 5 (9.43%) Windows Server 2012
11 5 (9.43%) Office 365
12 4 (7.55%) iPad
12 4 (7.55%) Exchange Server 2010
12 4 (7.55%) Local Government
12 4 (7.55%) Android
12 4 (7.55%) Microsoft Certification
12 4 (7.55%) DNS

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.21%) MS Exchange
2 4 (7.55%) Exchange Server 2010
3 2 (3.77%) Exchange Server 2013
3 2 (3.77%) IBM Notes
3 2 (3.77%) SharePoint
3 2 (3.77%) Skype for Business
4 1 (1.89%) Blackberry Enterprise Server
4 1 (1.89%) Exchange Server 2003
4 1 (1.89%) Exchange Server 2007
4 1 (1.89%) IBM Domino
Applications
1 26 (49.06%) MS Office
2 13 (24.53%) MS Excel
3 1 (1.89%) MS PowerPoint
Business Applications
1 1 (1.89%) Dynamics GP
Cloud Services
1 5 (9.43%) Office 365
2 1 (1.89%) Google Apps
Communications & Networking
1 8 (15.09%) TCP/IP
2 7 (13.21%) LAN
3 5 (9.43%) WAN
4 4 (7.55%) DNS
5 3 (5.66%) DHCP
5 3 (5.66%) Wi-Fi
6 2 (3.77%) VPN
7 1 (1.89%) Internet
7 1 (1.89%) Remote Desktop
7 1 (1.89%) VoIP
7 1 (1.89%) Wireless
General
1 5 (9.43%) Finance
1 5 (9.43%) Retail
2 4 (7.55%) Local Government
3 2 (3.77%) Advertising
3 2 (3.77%) Banking
3 2 (3.77%) Law
4 1 (1.89%) Legal
Miscellaneous
1 6 (11.32%) Blackberry
2 4 (7.55%) iPad
3 3 (5.66%) iPhone
3 3 (5.66%) Smartphone
4 2 (3.77%) Computer Science
5 1 (1.89%) CMDB
5 1 (1.89%) Data Protection Act
5 1 (1.89%) EPoS
5 1 (1.89%) Replication
Operating Systems
1 37 (69.81%) Windows
2 28 (52.83%) Windows 7
3 13 (24.53%) Windows XP
4 8 (15.09%) Windows 8
5 7 (13.21%) Windows Server 2008
6 6 (11.32%) Windows Server
7 5 (9.43%) Windows Server 2003
7 5 (9.43%) Windows Server 2012
8 4 (7.55%) Android
9 3 (5.66%) Windows 2000 Server
10 1 (1.89%) Apple iOS
10 1 (1.89%) Linux
10 1 (1.89%) Mac OS X
10 1 (1.89%) Windows Phone
Processes & Methodologies
1 17 (32.08%) ITIL
2 3 (5.66%) Incident Management
3 2 (3.77%) Problem Management
3 2 (3.77%) Project Management
3 2 (3.77%) Service Management
4 1 (1.89%) Application Virtualisation
4 1 (1.89%) Benchmarking
4 1 (1.89%) Change Control
4 1 (1.89%) Change Management
4 1 (1.89%) CRM
4 1 (1.89%) Data Protection
4 1 (1.89%) Disaster Recovery
4 1 (1.89%) Document Management
4 1 (1.89%) Fault Analysis
4 1 (1.89%) ITIL V3
4 1 (1.89%) Mentoring
4 1 (1.89%) Service Desk Management
4 1 (1.89%) Systems Analysis
4 1 (1.89%) Ticket Management
4 1 (1.89%) Time Management
Programming Languages
1 1 (1.89%) C
Qualifications
1 5 (9.43%) ITIL Certification
2 4 (7.55%) Microsoft Certification
3 3 (5.66%) MCP
4 2 (3.77%) Degree
4 2 (3.77%) MCSE
5 1 (1.89%) A+ Certification
5 1 (1.89%) DBS Check
5 1 (1.89%) MCSA
5 1 (1.89%) MCTS
5 1 (1.89%) MOS
Quality Assurance & Compliance
1 4 (7.55%) SLA
System Software
1 31 (58.49%) Active Directory
2 1 (1.89%) Microsoft App-V
2 1 (1.89%) Samba
Systems Management
1 3 (5.66%) SCCM
2 1 (1.89%) Backup Exec
2 1 (1.89%) Casper Suite
2 1 (1.89%) Malwarebytes
2 1 (1.89%) McAfee ePO
2 1 (1.89%) ServiceCenter
2 1 (1.89%) WSUS
Vendors
1 25 (47.17%) Microsoft
2 8 (15.09%) Citrix
3 5 (9.43%) HP
4 3 (5.66%) Apple
4 3 (5.66%) Dell
4 3 (5.66%) Remedy
5 2 (3.77%) Avaya
5 2 (3.77%) Cisco
5 2 (3.77%) Lotus
5 2 (3.77%) Mitel
6 1 (1.89%) Forcepoint
6 1 (1.89%) Google
6 1 (1.89%) Hummingbird
6 1 (1.89%) IBM
6 1 (1.89%) iManage
6 1 (1.89%) Intel Security
City, London
Ashdown IT
Rate: £125 per day
Posted: Yesterday
London
Marcus Donald People
Rate: £120 - £140 per day
Posted: 3 days ago