The statistics below represent IT contracts advertised across the London region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 394 391 383
Rank change year-on-year
-3 -8
Contract jobs requiring a Help Desk Support 41 46 60
As % of all contract IT jobs located in London 0.18% 0.20% 0.24%
As % of the Job Titles category 0.19% 0.21% 0.26%
Number of daily rates quoted 27 25 35
Median daily rate £128 £150 £160
Median daily rate % change year-on-year
-15.00% -6.25%
90% offered a daily rate of more than £95 £111 £104
10% offered a daily rate of more than £217 £245 £199
UK excluding London median daily rate £139 £160 £113
% change year-on-year
-13.28% +42.22%
Number of hourly rates quoted 10 13 11
Median hourly rate £12.50 £12.50 £14.00
Median hourly rate % change year-on-year
- -10.71%
90% offered a hourly rate of more than £11.00 £9.60 £11.00
10% offered a hourly rate of more than £12.80 £17.40 £21.00
UK excluding London median hourly rate £14.23 £12.50 £12.00
% change year-on-year
+13.80% +4.16%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21443 22185 23279
As % of all contract IT jobs located in London 94.77% 94.99% 94.89%
Number of daily rates quoted 15237 15665 16113
Median daily rate £463 £450 £425
Median daily rate % change year-on-year
+2.77% +5.88%
90% offered a daily rate of more than £300 £275 £270
10% offered a daily rate of more than £625 £617 £600
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 268 350 441
Median hourly rate £17.10 £17.50 £17.50
Median hourly rate % change year-on-year
-2.28% -
90% offered a hourly rate of more than £11.50 £12.00 £11.50
10% offered a hourly rate of more than £46.50 £42.50 £40.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Help Desk Support
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in London

Help Desk Support
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the London region.

Help Desk Support Daily Rate Trend in London

Help Desk Support
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support across the London region over the 3 months to 25 September 2016.

Help Desk Support Daily Rate Histogram in London

Help Desk Support
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the London region.

Help Desk Support Hourly Rate Trend in London

Help Desk Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the London region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 8 £145 -27.50%
Bromley -1 4 - -
Brentford - 1 £145 -
Ealing - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 September 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Help Desk Support in the job title.

1 40 (65.57%) Windows
2 30 (49.18%) Windows 7
3 23 (37.70%) MS Office
3 23 (37.70%) Microsoft
3 23 (37.70%) Active Directory
4 20 (32.79%) ITIL
5 14 (22.95%) Citrix
6 12 (19.67%) Windows 8
7 11 (18.03%) Windows XP
8 10 (16.39%) MS Excel
9 9 (14.75%) Office 365
10 8 (13.11%) Finance
11 7 (11.48%) MS Exchange
12 6 (9.84%) Blackberry
12 6 (9.84%) Windows Server 2008
12 6 (9.84%) Windows Server
13 5 (8.20%) Windows 10
13 5 (8.20%) SLA
14 4 (6.56%) ITIL Certification
14 4 (6.56%) Advertising
14 4 (6.56%) Unix
14 4 (6.56%) MOS
14 4 (6.56%) Degree
14 4 (6.56%) Windows Server 2012
15 3 (4.92%) Smartphone
15 3 (4.92%) Incident Management
15 3 (4.92%) Mitel
15 3 (4.92%) Wealth Management
15 3 (4.92%) Exchange Server 2010
15 3 (4.92%) iPad

Help Desk Support Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.48%) MS Exchange
2 3 (4.92%) Exchange Server 2010
3 1 (1.64%) Blackberry Enterprise Server
3 1 (1.64%) Exchange Server 2013
3 1 (1.64%) IBM Domino
3 1 (1.64%) IBM Notes
Applications
1 23 (37.70%) MS Office
2 10 (16.39%) MS Excel
Business Applications
1 2 (3.28%) Dynamics CRM
2 1 (1.64%) Dynamics GP
Cloud Services
1 9 (14.75%) Office 365
Communications & Networking
1 3 (4.92%) LAN
2 2 (3.28%) DNS
2 2 (3.28%) TCP/IP
3 1 (1.64%) DHCP
3 1 (1.64%) Firewall
3 1 (1.64%) HTTPS
3 1 (1.64%) Internet
3 1 (1.64%) VoIP
3 1 (1.64%) VPN
3 1 (1.64%) WAN
General
1 8 (13.11%) Finance
2 4 (6.56%) Advertising
3 2 (3.28%) Banking
3 2 (3.28%) Retail
3 2 (3.28%) Telecoms
4 1 (1.64%) Investment Banking
4 1 (1.64%) Law
4 1 (1.64%) Local Government
Libraries, Frameworks & Software Standards
1 1 (1.64%) COM
Miscellaneous
1 6 (9.84%) Blackberry
2 3 (4.92%) iPad
2 3 (4.92%) Smartphone
3 2 (3.28%) Computer Science
4 1 (1.64%) CMDB
4 1 (1.64%) Data Protection Act
4 1 (1.64%) EPoS
4 1 (1.64%) iPhone
4 1 (1.64%) Mainframe
4 1 (1.64%) Replication
4 1 (1.64%) Video Conferencing
Operating Systems
1 40 (65.57%) Windows
2 30 (49.18%) Windows 7
3 12 (19.67%) Windows 8
4 11 (18.03%) Windows XP
5 6 (9.84%) Windows Server
5 6 (9.84%) Windows Server 2008
6 5 (8.20%) Windows 10
7 4 (6.56%) Unix
7 4 (6.56%) Windows Server 2012
8 3 (4.92%) Windows Server 2003
9 1 (1.64%) Android
9 1 (1.64%) Apple iOS
9 1 (1.64%) Linux
9 1 (1.64%) Mac OS X
9 1 (1.64%) Windows 2000 Server
Processes & Methodologies
1 20 (32.79%) ITIL
2 3 (4.92%) CRM
2 3 (4.92%) Incident Management
2 3 (4.92%) Service Management
2 3 (4.92%) Wealth Management
3 2 (3.28%) Process Improvement
3 2 (3.28%) Software Distribution
4 1 (1.64%) Application Virtualisation
4 1 (1.64%) Change Management
4 1 (1.64%) Data Protection
4 1 (1.64%) ITIL V3
4 1 (1.64%) Mentoring
4 1 (1.64%) Problem Management
4 1 (1.64%) Service Desk Management
4 1 (1.64%) Systems Analysis
4 1 (1.64%) Ticket Management
Qualifications
1 4 (6.56%) Degree
1 4 (6.56%) ITIL Certification
1 4 (6.56%) MOS
2 3 (4.92%) Microsoft Certification
3 2 (3.28%) MCP
4 1 (1.64%) A+ Certification
4 1 (1.64%) MCSE
4 1 (1.64%) MCTS
Quality Assurance & Compliance
1 5 (8.20%) SLA
System Software
1 23 (37.70%) Active Directory
2 1 (1.64%) Microsoft App-V
2 1 (1.64%) Samba
Systems Management
1 1 (1.64%) Casper Suite
1 1 (1.64%) Malwarebytes
1 1 (1.64%) McAfee ePO
1 1 (1.64%) SCCM
1 1 (1.64%) WSUS
Vendors
1 23 (37.70%) Microsoft
2 14 (22.95%) Citrix
3 3 (4.92%) Avaya
3 3 (4.92%) Mitel
3 3 (4.92%) Remedy
4 2 (3.28%) HP
5 1 (1.64%) Apple
5 1 (1.64%) Cisco
5 1 (1.64%) Dell
5 1 (1.64%) Forcepoint
5 1 (1.64%) IBM
5 1 (1.64%) Intel Security
5 1 (1.64%) Lotus
London
Senitor Associates
Rate: £130 - £160 per day
Posted: 3 days ago
South West London
Ashdown IT
Rate: £124 - £125 per day
Posted: 6 days ago