The first table below looks at the demand for ISO/IEC 20000 skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the London region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
ISO/IEC 20000 (ISO 20000)
Rank 654 608 667
Rank change year-on-year
-46 +59
Permanent jobs citing ISO/IEC 20000 8 3 5
As % of all permanent IT jobs located in London 0.016% 0.007% 0.009%
As % of the Quality Assurance & Compliance category 0.15% 0.065% 0.099%
Number of salaries quoted 8 2 5
Average salary £57,500 £67,500 £29,500
Average salary % change year-on-year
-14.81% +128.81%
90% offered a salary of more than £46,750 £57,500 £26,380
10% offered a salary of more than £60,000 £77,500 £55,000
UK excluding London average salary £57,500 £45,000 £27,500
% change year-on-year
+27.77% +63.63%
Quality Assurance & Compliance Category
London
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
5401 4623 5068
As % of all permanent IT jobs located in London 10.88% 10.17% 9.04%
Number of salaries quoted 4258 3679 4190
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £80,000 £80,000 £78,000
UK excluding London average salary £40,000 £40,000 £40,000
ISO/IEC 20000
England

ISO/IEC 20000
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing ISO/IEC 20000 across the London region as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in London

ISO/IEC 20000
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 across the London region.

ISO/IEC 20000 Salary Trend in London

ISO/IEC 20000
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing ISO/IEC 20000 across the London region over the 3 months to 18 April 2014.

ISO/IEC 20000 Salary Histogram in London

ISO/IEC 20000
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the London region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London -16 2 £60,000 -
Hayes - 1 £45,000 -
ISO/IEC 20000
England

ISO/IEC 20000
Top 30 Related IT Skills in London

For the 6 months to 18 April 2014, IT jobs across the London region citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 7 (87.50%) ITIL
1 7 (87.50%) Project Management
2 5 (62.50%) Service Management
3 4 (50.00%) Service Delivery
3 4 (50.00%) SLA
3 4 (50.00%) ITSM
3 4 (50.00%) ISO/IEC 27001
3 4 (50.00%) Operations Management
3 4 (50.00%) SC Cleared
3 4 (50.00%) Security Cleared
3 4 (50.00%) ITIL V3
4 3 (37.50%) Risk Management
5 2 (25.00%) Finance
5 2 (25.00%) Information Security
5 2 (25.00%) Network Security
5 2 (25.00%) Stakeholder Engagement
5 2 (25.00%) Firewall
5 2 (25.00%) ISO 9000
6 1 (12.50%) ISO 9001
6 1 (12.50%) DHCP
6 1 (12.50%) TCP/IP
6 1 (12.50%) VPN
6 1 (12.50%) DNS
6 1 (12.50%) .NET
6 1 (12.50%) IIS
6 1 (12.50%) MS Project
6 1 (12.50%) MS Office
6 1 (12.50%) PRINCE2
6 1 (12.50%) Windows
6 1 (12.50%) Apache

ISO/IEC 20000
Top Related IT Skills in London by Category

For the 6 months to 18 April 2014, IT jobs across the London region citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Application Platforms
1 1 (12.50%) IIS
1 1 (12.50%) Apache
1 1 (12.50%) SharePoint
1 1 (12.50%) MS Exchange
1 1 (12.50%) BizTalk Server
1 1 (12.50%) Blackberry Enterprise Server
1 1 (12.50%) WebSphere
Applications
1 1 (12.50%) MS Project
1 1 (12.50%) MS Office
1 1 (12.50%) MS Excel
1 1 (12.50%) MS Visio
1 1 (12.50%) Acrobat
Communications & Networking
1 2 (25.00%) Network Security
1 2 (25.00%) Firewall
2 1 (12.50%) DHCP
2 1 (12.50%) TCP/IP
2 1 (12.50%) VPN
2 1 (12.50%) DNS
2 1 (12.50%) LAN
2 1 (12.50%) WAN
2 1 (12.50%) Wireless
General
1 2 (25.00%) Finance
2 1 (12.50%) Telecoms
Job Titles
1 4 (50.00%) Architect
2 2 (25.00%) IT Security Manager
2 2 (25.00%) Security Manager
3 1 (12.50%) Team Leader
3 1 (12.50%) Support Team Leader
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) WebSphere MQ
Miscellaneous
1 1 (12.50%) Blackberry
Operating Systems
1 1 (12.50%) Windows
1 1 (12.50%) Windows 7
Processes & Methodologies
1 7 (87.50%) ITIL
1 7 (87.50%) Project Management
2 5 (62.50%) Service Management
3 4 (50.00%) Service Delivery
3 4 (50.00%) ITSM
3 4 (50.00%) Operations Management
3 4 (50.00%) ITIL V3
4 3 (37.50%) Risk Management
5 2 (25.00%) Information Security
5 2 (25.00%) Stakeholder Engagement
6 1 (12.50%) PRINCE2
6 1 (12.50%) CRM
6 1 (12.50%) ERP
6 1 (12.50%) GAP Analysis
6 1 (12.50%) Quality Management
6 1 (12.50%) PRINCE
6 1 (12.50%) Root Cause Analysis
6 1 (12.50%) Business Analysis
6 1 (12.50%) Time Management
6 1 (12.50%) QMS
Qualifications
1 4 (50.00%) SC Cleared
1 4 (50.00%) Security Cleared
2 1 (12.50%) CISA
2 1 (12.50%) CISM
2 1 (12.50%) Microsoft Certification
2 1 (12.50%) ITIL Certification
2 1 (12.50%) CRISC
2 1 (12.50%) Degree
Quality Assurance & Compliance
1 4 (50.00%) SLA
1 4 (50.00%) ISO/IEC 27001
2 2 (25.00%) ISO 9000
3 1 (12.50%) ISO 9001
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) VMware Infrastructure
Vendors
1 1 (12.50%) Microsoft
1 1 (12.50%) Adobe
1 1 (12.50%) Remedy
1 1 (12.50%) VMware