The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised for the England region. Included is a guide to the salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
ISO/IEC 20000 (supersedes BS 15000)
Rank 869 908 935
Rank change year-on-year
+39 +27
Permanent jobs citing ISO/IEC 20000 8 30 4
As % of all permanent IT jobs located in England 0.010% 0.030% 0.004%
As % of the Quality Assurance & Compliance category 0.083% 0.26% 0.033%
Number of salaries quoted 4 29 3
Median salary £38,750 £57,500 £75,000
Median salary % change year-on-year
-32.60% -23.33%
90% offered a salary of more than £37,500 £42,500 £60,600
10% offered a salary of more than £40,000 £61,500 £79,000
UK excluding London median salary £37,500 £57,500 £66,000
% change year-on-year
-34.78% -12.87%
ISO/IEC 20000
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
9617 11755 12102
As % of all permanent IT jobs located in England 11.44% 11.86% 11.35%
Number of salaries quoted 7713 9400 9595
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £29,500 £30,000 £27,500
10% offered a salary of more than £75,000 £72,500 £75,000
UK excluding London median salary £43,500 £44,000 £42,000
% change year-on-year
-1.13% +4.76%

ISO/IEC 20000
Jobs Demand Trend in England

The demand trend of job ads across the England region citing ISO/IEC 20000 as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in England

ISO/IEC 20000
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 across the England region.

ISO/IEC 20000 Salary Trend in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +42 5 £40,000 -8.57%
East Midlands - 2 - -
East of England - 1 £37,500 -
ISO/IEC 20000
UK

ISO/IEC 20000
Top 30 Related IT Skills in England

For the 6 months to 10 December 2016, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for ISO/IEC 20000.

1 14 (77.78%) ITIL
2 10 (55.56%) Microsoft
3 6 (33.33%) MS Excel
3 6 (33.33%) Windows
4 5 (27.78%) Service Management
4 5 (27.78%) ISO/IEC 27001
4 5 (27.78%) Degree
5 4 (22.22%) Business Development
5 4 (22.22%) Time Management
5 4 (22.22%) VMware Infrastructure
5 4 (22.22%) ITIL Foundation Certificate
5 4 (22.22%) Line Management
5 4 (22.22%) Server Patching
5 4 (22.22%) VMware
5 4 (22.22%) Service Delivery
5 4 (22.22%) Symantec
5 4 (22.22%) Project Management
5 4 (22.22%) Cisco
5 4 (22.22%) Citrix
5 4 (22.22%) Data Centre
6 3 (16.67%) SLA
6 3 (16.67%) ITSM
6 3 (16.67%) Telecoms
6 3 (16.67%) CMDB
7 2 (11.11%) Incident Management
7 2 (11.11%) User Acceptance Testing
7 2 (11.11%) Change Management
7 2 (11.11%) CommVault
7 2 (11.11%) NetApp
7 2 (11.11%) PRINCE2

ISO/IEC 20000
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) JBoss
1 2 (11.11%) Tomcat
1 2 (11.11%) WebLogic
Applications
1 6 (33.33%) MS Excel
General
1 3 (16.67%) Telecoms
Job Titles
1 5 (27.78%) Architect
1 5 (27.78%) Team Leader
2 4 (22.22%) Analyst
2 4 (22.22%) Data Architect
2 4 (22.22%) Data Centre Architect
2 4 (22.22%) Desktop Analyst
2 4 (22.22%) Desktop Support
2 4 (22.22%) Desktop Support Analyst
2 4 (22.22%) Solutions Architect
2 4 (22.22%) Support Analyst
3 3 (16.67%) Network Team Leader
4 2 (11.11%) Administrator
4 2 (11.11%) Help Desk Administrator
4 2 (11.11%) Help Desk Support
4 2 (11.11%) Infrastructure Team Leader
4 2 (11.11%) Network Support
4 2 (11.11%) Service Desk Administrator
4 2 (11.11%) Service Desk Support
5 1 (5.56%) 1st/2nd Line Support
5 1 (5.56%) IT Support
Miscellaneous
1 4 (22.22%) Data Centre
2 3 (16.67%) CMDB
Operating Systems
1 6 (33.33%) Windows
2 2 (11.11%) Linux
2 2 (11.11%) Unix
Processes & Methodologies
1 14 (77.78%) ITIL
2 5 (27.78%) Service Management
3 4 (22.22%) Business Development
3 4 (22.22%) Line Management
3 4 (22.22%) Project Management
3 4 (22.22%) Server Patching
3 4 (22.22%) Service Delivery
3 4 (22.22%) Time Management
4 3 (16.67%) ITSM
5 2 (11.11%) Capacity Management
5 2 (11.11%) Change Management
5 2 (11.11%) Incident Management
5 2 (11.11%) PRINCE2
5 2 (11.11%) User Acceptance Testing
6 1 (5.56%) Compliance Management
6 1 (5.56%) Continuous Improvement
6 1 (5.56%) Continuous Improvement Process
6 1 (5.56%) Data Security
6 1 (5.56%) IT Governance
6 1 (5.56%) Risk Management
Qualifications
1 5 (27.78%) Degree
2 4 (22.22%) ITIL Foundation Certificate
3 2 (11.11%) PRINCE2 Certification
4 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 5 (27.78%) ISO/IEC 27001
2 3 (16.67%) SLA
System Software
1 4 (22.22%) VMware Infrastructure
2 2 (11.11%) Active Directory
Vendors
1 10 (55.56%) Microsoft
2 4 (22.22%) Cisco
2 4 (22.22%) Citrix
2 4 (22.22%) Symantec
2 4 (22.22%) VMware
3 2 (11.11%) CommVault
3 2 (11.11%) EMC
3 2 (11.11%) NetApp
4 1 (5.56%) CA