The table below looks at the statistics for ISO/IEC 20000 skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
ISO/IEC 20000 (ISO 20000)
Rank 833 845 860
Rank change year-on-year
+12 +15
Permanent jobs citing ISO/IEC 20000 4 8 12
As % of all permanent IT jobs located in England 0.004% 0.008% 0.012%
As % of the Quality Assurance & Compliance category 0.039% 0.080% 0.11%
Number of salaries quoted 4 3 11
Average salary £57,000 £47,500 £45,000
Average salary % change year-on-year
+20.00% +5.55%
UK excluding London average salary £57,000 £47,500 £45,000
% change year-on-year
+20.00% +5.55%
ISO/IEC 20000
UK

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the England region.

Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
10178 9958 10602
As % of all permanent IT jobs located in England 10.48% 10.24% 10.17%
Number of salaries quoted 8008 7731 8741
Average salary £45,000 £46,000 £45,000
Average salary % change year-on-year
-2.17% +2.22%
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,500 £40,000 £40,000
% change year-on-year
+1.25% -

ISO/IEC 20000
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing ISO/IEC 20000 across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in England

ISO/IEC 20000
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 across the England region.

ISO/IEC 20000 Salary Trend in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East of England - 4 £57,000 -
ISO/IEC 20000
UK

ISO/IEC 20000
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 8 (80.00%) ITIL
2 5 (50.00%) Service Management
3 4 (40.00%) Business Objects
3 4 (40.00%) Data Analysis
3 4 (40.00%) CMDB
3 4 (40.00%) Remedy ITSM
3 4 (40.00%) Release Management
3 4 (40.00%) Remedy
3 4 (40.00%) ITIL Certification
3 4 (40.00%) BMC
3 4 (40.00%) Change Management
3 4 (40.00%) ITSM
3 4 (40.00%) Law
3 4 (40.00%) Legal
4 2 (20.00%) Management Information System
5 1 (10.00%) Back Office
5 1 (10.00%) Foglight
5 1 (10.00%) Information Security Management
5 1 (10.00%) Security Management
5 1 (10.00%) Programme Management
5 1 (10.00%) Asset Management
5 1 (10.00%) Information Security
5 1 (10.00%) Salesforce.com
5 1 (10.00%) Control-M
5 1 (10.00%) Configuration Management
5 1 (10.00%) Windows
5 1 (10.00%) ISO 9001
5 1 (10.00%) SLA
5 1 (10.00%) C
5 1 (10.00%) VB

ISO/IEC 20000
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Business Applications
1 4 (40.00%) Remedy ITSM
2 1 (10.00%) Markit EDM
2 1 (10.00%) assyst
Database & Business Intelligence
1 1 (10.00%) SQL Server
1 1 (10.00%) Crystal Reports
General
1 4 (40.00%) Law
1 4 (40.00%) Legal
2 1 (10.00%) Back Office
Job Titles
1 5 (50.00%) Analyst
2 4 (40.00%) Report Analyst
2 4 (40.00%) Service Manager
2 4 (40.00%) IT Services Manager
3 1 (10.00%) Metrics Analyst
3 1 (10.00%) Applications Support Analyst
3 1 (10.00%) Support Analyst
3 1 (10.00%) Applications Support
3 1 (10.00%) Quality Manager
3 1 (10.00%) QA Manager
3 1 (10.00%) Engineering Manager
Miscellaneous
1 4 (40.00%) CMDB
2 2 (20.00%) Management Information System
3 1 (10.00%) Analytical Skills
Operating Systems
1 1 (10.00%) Windows
Processes & Methodologies
1 8 (80.00%) ITIL
2 5 (50.00%) Service Management
3 4 (40.00%) Change Management
3 4 (40.00%) ITSM
3 4 (40.00%) Data Analysis
3 4 (40.00%) Release Management
4 1 (10.00%) Investment Management
4 1 (10.00%) ISMS
4 1 (10.00%) Line Management
4 1 (10.00%) Configuration Management
4 1 (10.00%) Information Security Management
4 1 (10.00%) Security Management
4 1 (10.00%) Information Security
4 1 (10.00%) Programme Management
4 1 (10.00%) Asset Management
Programming Languages
1 1 (10.00%) C
1 1 (10.00%) VB
1 1 (10.00%) VBA
Qualifications
1 4 (40.00%) ITIL Certification
2 1 (10.00%) Degree
Quality Assurance & Compliance
1 1 (10.00%) ISO 9001
1 1 (10.00%) SLA
1 1 (10.00%) ISO/IEC 27001
1 1 (10.00%) QA
Systems Management
1 1 (10.00%) Control-M
1 1 (10.00%) Foglight
Vendors
1 4 (40.00%) Business Objects
1 4 (40.00%) BMC
1 4 (40.00%) Remedy
2 1 (10.00%) thinkFolio
2 1 (10.00%) Salesforce.com