The first table below looks at the demand for ISO/IEC 20000 skills in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited ISO/IEC 20000 over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the England region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
ISO/IEC 20000 (ISO 20000)
Rank 885 841 887
Rank change year-on-year
-44 +46
Permanent jobs citing ISO/IEC 20000 17 15 10
As % of all permanent IT jobs located in England 0.015% 0.014% 0.008%
As % of the Quality Assurance & Compliance category 0.14% 0.14% 0.093%
Number of salaries quoted 15 12 9
Average salary £57,500 £45,000 £29,500
Average salary % change year-on-year
+27.77% +52.54%
90% offered a salary of more than £49,700 £45,000 £24,460
10% offered a salary of more than £60,000 £57,250 £57,000
UK excluding London average salary £57,500 £45,000 £27,500
% change year-on-year
+27.77% +63.63%
Quality Assurance & Compliance Category
England
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
11797 10495 10809
As % of all permanent IT jobs located in England 10.44% 10.08% 9.13%
Number of salaries quoted 9289 8450 8996
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London average salary £40,000 £40,000 £40,000
ISO/IEC 20000
UK

ISO/IEC 20000
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing ISO/IEC 20000 across the England region as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in England

ISO/IEC 20000
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 across the England region.

ISO/IEC 20000 Salary Trend in England

ISO/IEC 20000
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing ISO/IEC 20000 across the England region over the 3 months to 18 April 2014.

ISO/IEC 20000 Salary Histogram in England

ISO/IEC 20000
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing ISO/IEC 20000 within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -46 8 £57,500 -14.81%
South East -10 4 £57,500 +105.87%
West Midlands -3 3 £57,500 +27.77%
South West - 2 £60,000 -
ISO/IEC 20000
UK

ISO/IEC 20000
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000.

1 20 (83.33%) ITIL
2 16 (66.67%) Project Management
3 14 (58.33%) ISO/IEC 27001
4 11 (45.83%) Service Delivery
4 11 (45.83%) Service Management
5 10 (41.67%) SLA
5 10 (41.67%) Operations Management
6 7 (29.17%) ITSM
6 7 (29.17%) Risk Management
6 7 (29.17%) ITIL V3
7 6 (25.00%) Finance
7 6 (25.00%) Information Security
7 6 (25.00%) ISO 9000
8 5 (20.83%) Network Security
8 5 (20.83%) Firewall
9 4 (16.67%) SC Cleared
9 4 (16.67%) Security Cleared
9 4 (16.67%) Enterprise Architecture
9 4 (16.67%) Stakeholder Engagement
10 3 (12.50%) ISO 9001
10 3 (12.50%) Tivoli Storage Manager
11 2 (8.33%) CISA
11 2 (8.33%) CISM
11 2 (8.33%) CISSP
11 2 (8.33%) Degree
11 2 (8.33%) Telecoms
11 2 (8.33%) Security Management
11 2 (8.33%) Quality Management
11 2 (8.33%) Risk Assessment
11 2 (8.33%) QMS

ISO/IEC 20000
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT jobs across the England region citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) WebSphere
1 1 (4.17%) BizTalk Server
1 1 (4.17%) Blackberry Enterprise Server
1 1 (4.17%) IIS
1 1 (4.17%) Apache
1 1 (4.17%) SharePoint
1 1 (4.17%) MS Exchange
Applications
1 1 (4.17%) Acrobat
1 1 (4.17%) MS Project
1 1 (4.17%) MS Office
1 1 (4.17%) MS Excel
1 1 (4.17%) MS Visio
Communications & Networking
1 5 (20.83%) Network Security
1 5 (20.83%) Firewall
2 1 (4.17%) Wireless
2 1 (4.17%) DHCP
2 1 (4.17%) TCP/IP
2 1 (4.17%) VPN
2 1 (4.17%) DNS
2 1 (4.17%) LAN
2 1 (4.17%) WAN
General
1 6 (25.00%) Finance
2 2 (8.33%) Telecoms
Job Titles
1 10 (41.67%) Architect
2 6 (25.00%) Security Manager
3 5 (20.83%) IT Security Manager
4 4 (16.67%) Head of ICT
5 2 (8.33%) Compliance Manager
6 1 (4.17%) Team Leader
6 1 (4.17%) Support Team Leader
6 1 (4.17%) IT Audit Manager
6 1 (4.17%) Audit Manager
6 1 (4.17%) Quality Manager
Libraries, Frameworks & Software Standards
1 1 (4.17%) WebSphere MQ
1 1 (4.17%) .NET
Miscellaneous
1 1 (4.17%) Blackberry
Operating Systems
1 1 (4.17%) Windows 7
1 1 (4.17%) Windows
Processes & Methodologies
1 20 (83.33%) ITIL
2 16 (66.67%) Project Management
3 11 (45.83%) Service Delivery
3 11 (45.83%) Service Management
4 10 (41.67%) Operations Management
5 7 (29.17%) ITSM
5 7 (29.17%) Risk Management
5 7 (29.17%) ITIL V3
6 6 (25.00%) Information Security
7 4 (16.67%) Enterprise Architecture
7 4 (16.67%) Stakeholder Engagement
8 2 (8.33%) Security Management
8 2 (8.33%) Quality Management
8 2 (8.33%) Risk Assessment
8 2 (8.33%) QMS
8 2 (8.33%) Data Protection
9 1 (4.17%) Root Cause Analysis
9 1 (4.17%) Asset Management
9 1 (4.17%) Workflow
9 1 (4.17%) GAP Analysis
Qualifications
1 4 (16.67%) SC Cleared
1 4 (16.67%) Security Cleared
2 2 (8.33%) CISA
2 2 (8.33%) CISM
2 2 (8.33%) CISSP
2 2 (8.33%) Degree
2 2 (8.33%) CRISC
3 1 (4.17%) Microsoft Certification
3 1 (4.17%) ITIL Certification
Quality Assurance & Compliance
1 14 (58.33%) ISO/IEC 27001
2 10 (41.67%) SLA
3 6 (25.00%) ISO 9000
4 3 (12.50%) ISO 9001
5 1 (4.17%) PCI DSS
System Software
1 1 (4.17%) VMware Infrastructure
1 1 (4.17%) Active Directory
Systems Management
1 3 (12.50%) Tivoli Storage Manager
Vendors
1 1 (4.17%) VMware
1 1 (4.17%) Capita
1 1 (4.17%) Microsoft
1 1 (4.17%) Adobe
1 1 (4.17%) Remedy