The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 126 143 179
Rank change year-on-year
+17 +36
Permanent jobs citing Service Management 968 874 712
As % of all permanent IT jobs located in London 2.33% 2.07% 1.59%
As % of the Processes & Methodologies category 2.80% 2.47% 1.93%
Number of salaries quoted 796 669 596
Average salary £55,000 £55,000 £50,000
Average salary % change year-on-year
- +10.00%
90% offered a salary of more than £34,000 £32,550 £32,500
10% offered a salary of more than £77,500 £75,000 £72,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34564 35451 36987
As % of all permanent IT jobs located in London 83.30% 83.91% 82.41%
Number of salaries quoted 29092 28666 31376
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £77,500 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 30 January 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +28 250 £55,000 +4.76% 45
Croydon - 16 £24,000 -
Docklands, London +6 13 £66,250 +20.45%
Bromley +24 12 £55,000 +10.00% 2
Canary Wharf +28 11 £110,000 +79.59%
Chessington -4 7 £45,000 -10.00% 1
Kingston Upon Thames -8 2 £38,750 -26.19%
Uxbridge -11 2 £28,750 -54.00%
Hillingdon - 2 - -
Surbiton - 2 £22,750 - 1
Teddington - 2 £22,500 - 1
Carshalton - 2 £25,000 -
Edgware - 1 - -
Rainham - 1 £32,500 - 1
West Drayton - 1 £70,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 30 January 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1324 (65.25%) ITIL
2 629 (31.00%) Finance
3 545 (26.86%) Windows
4 484 (23.85%) Service Delivery
5 428 (21.09%) ITSM
6 379 (18.68%) Microsoft
7 362 (17.84%) Project Management
8 325 (16.02%) SLA
9 318 (15.67%) Degree
10 271 (13.36%) SQL
11 263 (12.96%) Analytical Skills
12 259 (12.76%) Change Management
13 254 (12.52%) MS Office
14 252 (12.42%) PRINCE2
15 248 (12.22%) Active Directory
16 198 (9.76%) Linux
17 192 (9.46%) MS Excel
18 187 (9.22%) Incident Management
19 185 (9.12%) Banking
19 185 (9.12%) VMware
20 179 (8.82%) Stakeholder Management
21 177 (8.72%) Telecoms
22 174 (8.58%) Cisco
23 166 (8.18%) Oracle
24 162 (7.98%) Windows 7
25 160 (7.89%) ITIL V3
26 158 (7.79%) Problem Management
27 157 (7.74%) Continuous Improvement
28 152 (7.49%) Firewall
28 152 (7.49%) UNIX

Service Management
Top Related IT Skills in London by Category

For the 6 months to 30 January 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 116 (5.72%) SharePoint
2 95 (4.68%) MS Exchange
3 45 (2.22%) Lync
4 30 (1.48%) Exchange Server 2010
5 28 (1.38%) IIS
6 25 (1.23%) Apache
7 22 (1.08%) IBM Notes
8 20 (0.99%) Tomcat
9 18 (0.89%) Confluence
10 17 (0.84%) Blackberry Enterprise Server
11 13 (0.64%) Exchange Server 2003
12 11 (0.54%) JBoss
13 10 (0.49%) Exchange Server 2007
14 8 (0.39%) Exchange Server 2013
14 8 (0.39%) WebLogic
15 7 (0.34%) Documentum
15 7 (0.34%) CMS
16 6 (0.30%) OpenStack
16 6 (0.30%) WebSphere
16 6 (0.30%) GroupWise
Applications
1 254 (12.52%) MS Office
2 192 (9.46%) MS Excel
3 43 (2.12%) MS Visio
3 43 (2.12%) MS PowerPoint
4 26 (1.28%) MS Project
5 22 (1.08%) InfoPath
6 6 (0.30%) Spreadsheet
Business Applications
1 84 (4.14%) Remedy ITSM
2 12 (0.59%) SAP APO
3 6 (0.30%) SAP CRM
4 4 (0.20%) assyst
4 4 (0.20%) Global One
4 4 (0.20%) SAP MM
5 3 (0.15%) SAP PP
5 3 (0.15%) SAP ERP
5 3 (0.15%) SAP SCM
5 3 (0.15%) Dynamics CRM
5 3 (0.15%) Cognos TM1
5 3 (0.15%) Markit EDM
6 2 (0.099%) Oracle BPM
6 2 (0.099%) SAP Oil and Gas
6 2 (0.099%) ResourceLink
6 2 (0.099%) SAP HCM
6 2 (0.099%) Agresso
6 2 (0.099%) SAP HR
7 1 (0.049%) SAP FI
7 1 (0.049%) SAP SD
Cloud Services
1 86 (4.24%) SaaS
2 16 (0.79%) Cloud Computing
3 15 (0.74%) Yammer
4 13 (0.64%) Office 365
5 9 (0.44%) Microsoft Azure
6 8 (0.39%) Amazon AWS
7 5 (0.25%) PaaS
8 3 (0.15%) Force.com
8 3 (0.15%) IaaS
9 2 (0.099%) Google Apps
10 1 (0.049%) SuccessFactors
10 1 (0.049%) IBM SmartCloud
10 1 (0.049%) SoftLayer
Communications & Networking
1 152 (7.49%) Firewall
2 132 (6.51%) VPN
3 98 (4.83%) TCP/IP
4 96 (4.73%) LAN
5 88 (4.34%) WAN
6 76 (3.75%) MPLS
7 71 (3.50%) DNS
8 61 (3.01%) SAN
9 58 (2.86%) Internet
10 52 (2.56%) SSL
11 43 (2.12%) VoIP
12 39 (1.92%) Network Security
13 37 (1.82%) BGP
14 35 (1.72%) OSPF
15 31 (1.53%) DHCP
16 30 (1.48%) Wireless
17 28 (1.38%) VLAN
18 25 (1.23%) NAS
19 22 (1.08%) Ethernet
20 19 (0.94%) LDAP
Database & Business Intelligence
1 137 (6.75%) SQL Server
2 81 (3.99%) Data Warehouse
3 56 (2.76%) Data Mining
4 45 (2.22%) VLDB
5 43 (2.12%) Oracle Database
6 30 (1.48%) MySQL
7 25 (1.23%) Relational Database
8 24 (1.18%) Oracle ODI
8 24 (1.18%) Oracle BI EE
9 23 (1.13%) Oracle Database 11g
10 20 (0.99%) Oracle Reports
11 18 (0.89%) SQL Server Reporting Services
12 13 (0.64%) SQL Server 2008
13 10 (0.49%) SQL Server Integration Services
14 9 (0.44%) DB2
15 8 (0.39%) Essbase
16 5 (0.25%) MS Access
16 5 (0.25%) EDRMS
16 5 (0.25%) QlikView
16 5 (0.25%) SQL Server 2005
Development Applications
1 51 (2.51%) JIRA
2 30 (1.48%) Jenkins
3 26 (1.28%) Subversion
4 21 (1.03%) Artifactory
5 9 (0.44%) LoadRunner
6 8 (0.39%) Atlassian Bamboo
7 7 (0.34%) Rational Rose
7 7 (0.34%) JMeter
7 7 (0.34%) JProfiler
8 6 (0.30%) ClearQuest
8 6 (0.30%) ClearCase
9 4 (0.20%) Git (software)
9 4 (0.20%) PowerBuilder
10 3 (0.15%) Visual Studio
10 3 (0.15%) MSI
10 3 (0.15%) InstallShield
10 3 (0.15%) Team Foundation Server
10 3 (0.15%) Lombardi
11 1 (0.049%) Ant
11 1 (0.049%) JUnit
General
1 629 (31.00%) Finance
2 185 (9.12%) Banking
3 177 (8.72%) Telecoms
4 113 (5.57%) Retail
5 82 (4.04%) Legal
6 67 (3.30%) Marketing
7 63 (3.10%) Law
8 45 (2.22%) Advertising
9 43 (2.12%) Investment Banking
10 39 (1.92%) Publishing
10 39 (1.92%) Manufacturing
11 38 (1.87%) Financial Institution
12 35 (1.72%) Billing
13 28 (1.38%) Front Office
14 26 (1.28%) Games
15 17 (0.84%) Back Office
16 15 (0.74%) Spanish Language
17 14 (0.69%) French Language
18 11 (0.54%) German Language
19 5 (0.25%) Italian Language
Job Titles
1 376 (18.53%) Service Manager
2 358 (17.64%) Analyst
3 165 (8.13%) Consultant
4 138 (6.80%) Delivery Manager
5 135 (6.65%) Architect
5 135 (6.65%) Services Delivery Manager
6 125 (6.16%) Service Analyst
7 109 (5.37%) Support Analyst
8 88 (4.34%) Service Desk Analyst
9 80 (3.94%) Project Manager
10 77 (3.79%) Developer
11 63 (3.10%) Senior Manager
12 55 (2.71%) Applications Support
12 55 (2.71%) Administrator
13 53 (2.61%) Network Engineer
14 46 (2.27%) Support Engineer
15 44 (2.17%) Team Leader
15 44 (2.17%) Business Analyst
16 40 (1.97%) Transition Manager
17 39 (1.92%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 75 (3.70%) Web Services
2 61 (3.01%) XML
3 46 (2.27%) HTML
4 41 (2.02%) .NET
5 31 (1.53%) SOAP
6 30 (1.48%) CSS
7 22 (1.08%) Middleware
7 22 (1.08%) J2EE
8 18 (0.89%) Ajax
9 16 (0.79%) JSON
10 13 (0.64%) ASP.NET
11 11 (0.54%) COM
11 11 (0.54%) REST
12 10 (0.49%) Spring
13 9 (0.44%) XSL
14 7 (0.34%) Doctrine
15 6 (0.30%) MFC
16 5 (0.25%) Struts
16 5 (0.25%) Application Packaging
16 5 (0.25%) Java EE
Miscellaneous
1 263 (12.96%) Analytical Skills
2 107 (5.27%) Management Information System
3 79 (3.89%) Computer Science
4 73 (3.60%) Blackberry
5 60 (2.96%) PMI
6 55 (2.71%) CMDB
7 35 (1.72%) Enterprise Software
8 30 (1.48%) iPad
9 26 (1.28%) Statistics
10 23 (1.13%) Thin Client
10 23 (1.13%) Fat Client
11 22 (1.08%) Open Source
11 22 (1.08%) Foreign Exchange (FX)
12 20 (0.99%) Clustering
13 19 (0.94%) Performance Metrics
14 18 (0.89%) iPhone
14 18 (0.89%) Client/Server
15 17 (0.84%) User Experience
16 16 (0.79%) Life Science
17 15 (0.74%) Video Conferencing
Operating Systems
1 545 (26.86%) Windows
2 198 (9.76%) Linux
3 162 (7.98%) Windows 7
4 152 (7.49%) UNIX
5 120 (5.91%) Windows Server 2008
6 78 (3.84%) Windows XP
7 53 (2.61%) Windows Server 2003
8 52 (2.56%) Windows Server 2012
9 37 (1.82%) Red Hat Enterprise Linux
9 37 (1.82%) Solaris
10 33 (1.63%) Windows 8
11 20 (0.99%) Apple iOS
12 18 (0.89%) Mac OS X
13 17 (0.84%) CentOS
14 16 (0.79%) Android
15 12 (0.59%) Debian
16 9 (0.44%) AIX
17 7 (0.34%) Windows Vista
18 5 (0.25%) NetWare
19 4 (0.20%) SUSE Linux Enterprise Server
Processes & Methodologies
1 1324 (65.25%) ITIL
2 484 (23.85%) Service Delivery
3 428 (21.09%) ITSM
4 362 (17.84%) Project Management
5 259 (12.76%) Change Management
6 252 (12.42%) PRINCE2
7 187 (9.22%) Incident Management
8 179 (8.82%) Stakeholder Management
9 160 (7.89%) ITIL V3
10 158 (7.79%) Problem Management
11 157 (7.74%) Continuous Improvement
12 140 (6.90%) Agile Software Development
13 116 (5.72%) E-Commerce
14 92 (4.53%) CRM
15 91 (4.48%) Business Analysis
16 89 (4.39%) Business Intelligence
17 86 (4.24%) Release Management
18 80 (3.94%) Configuration Management
19 76 (3.75%) Root Cause Analysis
20 65 (3.20%) Data Analysis
Programming Languages
1 271 (13.36%) SQL
2 108 (5.32%) Java
3 67 (3.30%) JavaScript
3 67 (3.30%) C
4 41 (2.02%) Perl
5 28 (1.38%) PL/SQL
6 26 (1.28%) PHP
7 25 (1.23%) VBScript
8 23 (1.13%) Python
8 23 (1.13%) PowerShell
9 20 (0.99%) Shell Script
10 16 (0.79%) C#
11 11 (0.54%) C++
11 11 (0.54%) Bash Shell
12 10 (0.49%) VB
13 9 (0.44%) VBA
14 8 (0.39%) ABAP
15 7 (0.34%) Ruby
16 3 (0.15%) VC++
16 3 (0.15%) Apex Code
Qualifications
1 318 (15.67%) Degree
2 144 (7.10%) Security Cleared
3 112 (5.52%) ITIL Certification
4 108 (5.32%) SC Cleared
5 82 (4.04%) Cisco Certification
6 80 (3.94%) Microsoft Certification
7 78 (3.84%) PMI Certification
8 56 (2.76%) ISEB
9 53 (2.61%) CCNA
10 50 (2.46%) ITIL Foundation Certificate
11 49 (2.41%) MCSE
12 40 (1.97%) CCNP
13 31 (1.53%) ISTQB
14 29 (1.43%) MCP
15 28 (1.38%) PRINCE2 Certification
16 22 (1.08%) PMP
16 22 (1.08%) CISSP
17 20 (0.99%) PRINCE2 Practitioner
17 20 (0.99%) MCSA
18 16 (0.79%) CCIE
Quality Assurance & Compliance
1 325 (16.02%) SLA
2 55 (2.71%) QA
3 54 (2.66%) COBIT
4 45 (2.22%) ISO/IEC 27001
5 34 (1.68%) ISO 9001
6 25 (1.23%) PCI DSS
7 5 (0.25%) Sarbanes-Oxley
8 4 (0.20%) ISO 14001
9 3 (0.15%) ISO 9000
10 2 (0.099%) EMIR
10 2 (0.099%) MiFID
System Software
1 248 (12.22%) Active Directory
2 150 (7.39%) VMware Infrastructure
3 34 (1.68%) vSphere
4 33 (1.63%) Hyper-V
5 31 (1.53%) XenApp
6 20 (0.99%) XenDesktop
7 19 (0.94%) VMware ESX
8 14 (0.69%) Snort
9 11 (0.54%) VMware Workstation
9 11 (0.54%) vCloud
10 7 (0.34%) Terminal Services
10 7 (0.34%) Microsoft App-V
11 6 (0.30%) VMware ESXi
11 6 (0.30%) XenServer
12 5 (0.25%) NFS
12 5 (0.25%) Samba
13 4 (0.20%) Xen
13 4 (0.20%) Veritas Cluster Server
13 4 (0.20%) Citrix Presentation Server
14 3 (0.15%) MetaFrame
Systems Management
1 49 (2.41%) SCCM
2 37 (1.82%) SCOM
3 31 (1.53%) HP Quality Center
4 19 (0.94%) Nagios
4 19 (0.94%) Tivoli
5 16 (0.79%) Puppet
6 15 (0.74%) WSUS
7 13 (0.64%) Oracle Enterprise Manager
7 13 (0.64%) Opscode Chef
8 12 (0.59%) HP UCMDB
8 12 (0.59%) Norton AntiVirus
9 11 (0.54%) Legato
9 11 (0.54%) NetBackup
10 10 (0.49%) logstash
11 9 (0.44%) Control-M
11 9 (0.44%) HP SiteScope
12 8 (0.39%) Vagrant
12 8 (0.39%) SCOrch
12 8 (0.39%) Tivoli Monitoring
13 7 (0.34%) Backup Exec
Vendors
1 379 (18.68%) Microsoft
2 185 (9.12%) VMware
3 174 (8.58%) Cisco
4 166 (8.18%) Oracle
5 137 (6.75%) Remedy
6 129 (6.36%) Citrix
7 84 (4.14%) ServiceNow
7 84 (4.14%) HP
8 75 (3.70%) BMC
9 65 (3.20%) Juniper
10 58 (2.86%) Red Hat
10 58 (2.86%) SAP
11 39 (1.92%) F5
12 35 (1.72%) CheckPoint
13 34 (1.68%) Salesforce.com
14 32 (1.58%) Cognos
14 32 (1.58%) EMC
15 29 (1.43%) IBM
16 22 (1.08%) Lotus
16 22 (1.08%) Apple
City, London
LA International
Salary: £50000 - £60000 per annum + excellent benefits
Posted: 4 hours ago
London
Consulting Point
Salary: £60000 - £85000 per annum + benefits, bonus, pension
Posted: 6 hours ago
London
networx
Salary: £50,000 per annum
Posted: 6 hours ago
London
ReThink Recruitment
Salary: £45000 - £55000 per annum + benefits
Posted: 6 hours ago
City, London
McGregor Boyall
Posted: 11 hours ago
City, London
Executive Recruitment Services (ERS)
Salary: £45000 - £52000 per annum
Posted: 13 hours ago
West London
Burns Sheehan
Salary: £55000 - £60000 per annum + Bonus + Benefits
Posted: Yesterday
London
Etech Partners
Salary: From £50,000 to £55,000 per annum To £55K + Bens
Posted: Yesterday
Rainham, Essex
Ashdown IT
Salary: £30000 - £38500 per annum + Including 10% On-call
Posted: Yesterday
Hounslow, Middlesex
Ashdown IT
Salary: £55000 per annum
Posted: Yesterday
London
Fuel Recruitment
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £50000 - £55000 per annum
Posted: Yesterday
London
Maclean Moore Consulting
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 2 days ago
London
Information Technology Services
Salary: £25k - 33k per year + benefits
Posted: 2 days ago
London
Coal IT Services
Salary: From £22,000 to £30,000 per annum
Posted: 2 days ago
Chessington, Surrey
Spectrum IT Recruitment (South) Ltd
Salary: £40000 - £50000 per annum + car allowance & benefits
Posted: 2 days ago
City, London
ComputaCenter
Salary: Competitive + attractive benefits
Posted: 2 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 2 days ago
London
Roc Search
Salary: £50000 - £70000 per annum + Assorted Benefits
Posted: 2 days ago
London
RecruitmentRevolution.com Limited
Salary: £100,000 per annum OTE + Benefits
Posted: 3 days ago