The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 184 149 156
Rank change year-on-year
-35 +7
Permanent jobs citing Service Management 713 1013 982
As % of all permanent IT jobs located in London 1.81% 2.28% 2.09%
As % of the Processes & Methodologies category 2.02% 2.59% 2.40%
Number of salaries quoted 558 847 768
Median salary £52,500 £55,000 £55,000
Median salary % change year-on-year
-4.54% -
90% offered a salary of more than £28,750 £32,500 £31,250
10% offered a salary of more than £80,000 £80,000 £77,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35303 39146 40846
As % of all permanent IT jobs located in London 89.79% 88.20% 87.12%
Number of salaries quoted 30599 32958 33690
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 24 August 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -50 81 £52,500 - 23
Croydon -1 11 £27,500 -40.54% 2
Bromley +4 6 £68,750 +154.62%
Uxbridge -2 5 £47,500 +5.55%
Southwark - 4 £33,750 -
Kingston Upon Thames +4 3 £40,457 -9.05%
Wimbledon - 3 - -
Beckenham - 3 £23,000 -
Canary Wharf -20 2 £57,500 -17.85%
Greenford - 2 £50,000 -
New Malden - 2 £50,000 -
Ealing +22 1 £50,000 -16.66%
Hounslow +8 1 £53,000 +0.95%
Twickenham - 1 - - 1
Wembley - 1 £21,000 -
Hendon - 1 £30,000 -
Hayes - 1 £95,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 24 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 1112 (67.68%) ITIL
2 590 (35.91%) Finance
3 495 (30.13%) Windows
4 480 (29.21%) ITSM
5 396 (24.10%) Microsoft
6 390 (23.74%) Service Delivery
7 329 (20.02%) Active Directory
8 328 (19.96%) SLA
9 294 (17.89%) Project Management
10 272 (16.56%) MS Excel
11 256 (15.58%) Change Management
12 250 (15.22%) MS Office
13 248 (15.09%) Windows 7
14 224 (13.63%) SQL
14 224 (13.63%) Linux
15 214 (13.02%) Agile Software Development
16 212 (12.90%) Citrix
17 205 (12.48%) Degree
18 199 (12.11%) Incident Management
19 190 (11.56%) Problem Management
20 172 (10.47%) PRINCE2
21 170 (10.35%) Legal
21 170 (10.35%) Windows Server
22 167 (10.16%) Oracle
23 165 (10.04%) Banking
24 151 (9.19%) Cisco
25 146 (8.89%) VMware
25 146 (8.89%) ITIL V3
26 145 (8.83%) ServiceNow
26 145 (8.83%) Law

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 113 (6.88%) MS Exchange
2 87 (5.30%) SharePoint
3 64 (3.90%) Exchange Server 2010
4 36 (2.19%) IIS
5 27 (1.64%) Exchange Server 2013
5 27 (1.64%) WordPress
6 26 (1.58%) Blackberry Enterprise Server
7 25 (1.52%) CMS
8 23 (1.40%) Apache
8 23 (1.40%) Exchange Server 2007
9 16 (0.97%) Skype for Business
10 14 (0.85%) Confluence
10 14 (0.85%) Tomcat
11 12 (0.73%) IBM Notes
12 11 (0.67%) WebLogic
13 10 (0.61%) SharePoint 2013
14 8 (0.49%) JBoss
14 8 (0.49%) SharePoint 2010
14 8 (0.49%) WebSphere
15 5 (0.30%) SharePoint Server
Applications
1 272 (16.56%) MS Excel
2 250 (15.22%) MS Office
3 29 (1.77%) MS PowerPoint
4 24 (1.46%) MS Visio
5 11 (0.67%) MS Project
6 2 (0.12%) Gephi
Business Applications
1 20 (1.22%) Dynamics CRM
1 20 (1.22%) Remedy ITSM
2 13 (0.79%) Dynamics AX
2 13 (0.79%) Oracle EBS
3 10 (0.61%) assyst
4 8 (0.49%) Bloomberg TOMS
5 7 (0.43%) Oracle ERP
6 6 (0.37%) MetaTrader
6 6 (0.37%) Oracle Applications
6 6 (0.37%) StreamServe
7 4 (0.24%) Payment Gateway
8 3 (0.18%) Cognos Planning
8 3 (0.18%) Eloqua
8 3 (0.18%) Oracle Financials
8 3 (0.18%) ResourceLink
8 3 (0.18%) Unit4 Business World
9 2 (0.12%) CODA-Financials
9 2 (0.12%) Oracle BPM
9 2 (0.12%) SAP Business One
9 2 (0.12%) SAP ERP
Cloud Services
1 88 (5.36%) Office 365
2 71 (4.32%) Mimecast
3 68 (4.14%) Amazon AWS
4 60 (3.65%) SaaS
5 58 (3.53%) Microsoft Azure
6 29 (1.77%) Cloud Computing
7 22 (1.34%) IaaS
8 17 (1.03%) PaaS
9 10 (0.61%) Virtual Private Cloud
10 9 (0.55%) AWS CloudFormation
11 3 (0.18%) Azure Active Directory
11 3 (0.18%) Google Analytics
11 3 (0.18%) Google Apps
11 3 (0.18%) iPaaS
12 2 (0.12%) AWS Elastic Beanstalk
12 2 (0.12%) AWS OpsWorks
12 2 (0.12%) Bluemix
12 2 (0.12%) Google Cloud Platform
12 2 (0.12%) Google Drive
12 2 (0.12%) IBM Cloud
Communications & Networking
1 116 (7.06%) VPN
2 99 (6.03%) Firewall
3 80 (4.87%) DNS
4 77 (4.69%) LAN
5 72 (4.38%) WAN
6 66 (4.02%) SAN
7 44 (2.68%) TCP/IP
8 42 (2.56%) VoIP
9 36 (2.19%) DHCP
10 35 (2.13%) Wireless
11 34 (2.07%) Intranet
12 32 (1.95%) Internet
13 28 (1.70%) Cisco ASA
14 27 (1.64%) GoToMeeting
14 27 (1.64%) IP Telephony
14 27 (1.64%) LDAP
15 24 (1.46%) MPLS
16 19 (1.16%) FTP
17 18 (1.10%) Network Security
18 17 (1.03%) HTTP
Database & Business Intelligence
1 141 (8.58%) SQL Server
2 46 (2.80%) Oracle Database
3 44 (2.68%) SQL Server Reporting Services
4 28 (1.70%) Big Data
5 23 (1.40%) Data Warehouse
6 20 (1.22%) MySQL
7 19 (1.16%) BusinessObjects
7 19 (1.16%) SQL Server Integration Services
8 18 (1.10%) Oracle Reports
8 18 (1.10%) Relational Database
9 17 (1.03%) SQL Server 2008
10 13 (0.79%) Oracle Database 12c
11 12 (0.73%) Hadoop
11 12 (0.73%) Oracle Discoverer
12 11 (0.67%) NoSQL
13 10 (0.61%) Crystal Reports
13 10 (0.61%) Pentaho
13 10 (0.61%) SQL Server 2012
14 8 (0.49%) DB2
14 8 (0.49%) PowerCenter
Development Applications
1 31 (1.89%) JIRA
2 17 (1.03%) Jenkins
3 13 (0.79%) Oracle Forms
4 9 (0.55%) Team Foundation Server
5 8 (0.49%) MSI
5 8 (0.49%) Subversion
6 7 (0.43%) Git (software)
6 7 (0.43%) Talend Open Studio
7 6 (0.37%) Ant
8 5 (0.30%) AdminStudio
8 5 (0.30%) TeamCity
9 4 (0.24%) InstallShield
9 4 (0.24%) WinDbg
10 3 (0.18%) JMeter
10 3 (0.18%) LoadRunner
11 2 (0.12%) Maven
11 2 (0.12%) Octopus Deploy
11 2 (0.12%) Selenium
11 2 (0.12%) Sonatype Nexus
11 2 (0.12%) Visual Studio
General
1 590 (35.91%) Finance
2 170 (10.35%) Legal
3 165 (10.04%) Banking
4 145 (8.83%) Law
5 103 (6.27%) Retail
6 61 (3.71%) Telecoms
7 56 (3.41%) Marketing
8 42 (2.56%) Investment Banking
9 30 (1.83%) Back Office
9 30 (1.83%) International Banking
10 25 (1.52%) Front Office
11 22 (1.34%) Financial Institution
12 20 (1.22%) Advertising
13 17 (1.03%) Publishing
14 10 (0.61%) Games
14 10 (0.61%) Manufacturing
15 9 (0.55%) German Language
15 9 (0.55%) Italian Language
15 9 (0.55%) Local Government
16 8 (0.49%) French Language
Job Titles
1 427 (25.99%) Analyst
2 276 (16.80%) Service Manager
3 214 (13.02%) Service Analyst
4 156 (9.49%) Service Desk Analyst
5 151 (9.19%) Delivery Manager
6 135 (8.22%) Services Delivery Manager
7 128 (7.79%) Support Analyst
8 120 (7.30%) IT Manager
9 110 (6.70%) Applications Support
9 110 (6.70%) Consultant
10 89 (5.42%) Architect
11 85 (5.17%) IT Services Manager
12 83 (5.05%) ITIL Manager
13 71 (4.32%) ITIL Service Manager
14 69 (4.20%) Team Leader
15 60 (3.65%) Project Manager
16 59 (3.59%) Applications Support Analyst
17 55 (3.35%) Senior Analyst
18 54 (3.29%) Applications Manager
19 53 (3.23%) Developer
Libraries, Frameworks & Software Standards
1 74 (4.50%) Web Services
2 72 (4.38%) XML
3 60 (3.65%) .NET
4 51 (3.10%) HTML
5 43 (2.62%) CSS
6 32 (1.95%) Middleware
7 24 (1.46%) SOAP
8 18 (1.10%) FIX Protocol
9 16 (0.97%) REST
10 15 (0.91%) AngularJS
11 12 (0.73%) Ajax
11 12 (0.73%) ASP.NET
12 10 (0.61%) Ruby on Rails
12 10 (0.61%) Twitter Bootstrap
13 9 (0.55%) JMS
14 8 (0.49%) .NET Framework
15 7 (0.43%) JSON
15 7 (0.43%) LAMP
15 7 (0.43%) XSD
16 6 (0.37%) XSL
Miscellaneous
1 133 (8.09%) Analytical Skills
2 110 (6.70%) Data Centre
2 110 (6.70%) Management Information System
3 59 (3.59%) Computer Science
4 44 (2.68%) Virtual Team
5 36 (2.19%) CMDB
6 28 (1.70%) Performance Metrics
7 27 (1.64%) Blackberry
8 25 (1.52%) Replication
9 23 (1.40%) iPhone
10 22 (1.34%) Enterprise Software
10 22 (1.34%) Smartphone
10 22 (1.34%) User Experience
11 20 (1.22%) Fintech
12 19 (1.16%) iPad
13 17 (1.03%) PMI
13 17 (1.03%) Wiki
14 16 (0.97%) Data Integration
14 16 (0.97%) Video Conferencing
15 14 (0.85%) Fat Client
Operating Systems
1 495 (30.13%) Windows
2 248 (15.09%) Windows 7
3 224 (13.63%) Linux
4 170 (10.35%) Windows Server
5 101 (6.15%) Unix
6 77 (4.69%) Windows Server 2008
7 68 (4.14%) Windows Server 2012
8 44 (2.68%) Windows Server 2003
9 31 (1.89%) Red Hat Enterprise Linux
10 30 (1.83%) Solaris
11 29 (1.77%) Android
12 28 (1.70%) Windows 10
12 28 (1.70%) Windows 8
13 26 (1.58%) Apple iOS
14 23 (1.40%) AIX
15 19 (1.16%) Mac OS X
16 15 (0.91%) Windows XP
17 14 (0.85%) Mac OS
18 13 (0.79%) CentOS
18 13 (0.79%) SUSE
Processes & Methodologies
1 1112 (67.68%) ITIL
2 480 (29.21%) ITSM
3 390 (23.74%) Service Delivery
4 294 (17.89%) Project Management
5 256 (15.58%) Change Management
6 214 (13.02%) Agile Software Development
7 199 (12.11%) Incident Management
8 190 (11.56%) Problem Management
9 172 (10.47%) PRINCE2
10 146 (8.89%) ITIL V3
11 129 (7.85%) Stakeholder Management
12 116 (7.06%) Continuous Improvement
13 100 (6.09%) Root Cause Analysis
13 100 (6.09%) Ticket Management
14 95 (5.78%) Information Security
15 83 (5.05%) Risk Management
16 82 (4.99%) Migration
17 77 (4.69%) Asset Management
18 72 (4.38%) Disaster Recovery
19 66 (4.02%) Business Analysis
Programming Languages
1 224 (13.63%) SQL
2 68 (4.14%) PowerShell
3 66 (4.02%) JavaScript
4 62 (3.77%) Java
5 44 (2.68%) PL/SQL
6 34 (2.07%) Shell Script
7 32 (1.95%) C#
8 29 (1.77%) C
9 25 (1.52%) Bash Shell
9 25 (1.52%) Perl
9 25 (1.52%) T-SQL
10 22 (1.34%) Python
11 18 (1.10%) PHP
12 16 (0.97%) Ruby
13 12 (0.73%) VBScript
14 10 (0.61%) VBA
15 9 (0.55%) VB
16 8 (0.49%) Korn
17 7 (0.43%) XPath
18 5 (0.30%) AWK
Qualifications
1 205 (12.48%) Degree
2 114 (6.94%) ITIL Certification
3 90 (5.48%) Microsoft Certification
4 62 (3.77%) Cisco Certification
5 54 (3.29%) MCSE
6 45 (2.74%) CCNA
7 42 (2.56%) MCSA
8 41 (2.50%) MCP
8 41 (2.50%) PMI Certification
9 39 (2.37%) CISSP
10 37 (2.25%) MCITP
11 31 (1.89%) PMP
12 28 (1.70%) Security Cleared
13 27 (1.64%) PRINCE2 Certification
13 27 (1.64%) VMware Certified Professional (VCP)
14 21 (1.28%) CCNP
14 21 (1.28%) CISM
14 21 (1.28%) ITIL Foundation Certificate
15 18 (1.10%) ISEB
15 18 (1.10%) SC Cleared
Quality Assurance & Compliance
1 328 (19.96%) SLA
2 57 (3.47%) QA
3 42 (2.56%) COBIT
4 32 (1.95%) Sarbanes-Oxley
5 30 (1.83%) ISO/IEC 27001
6 23 (1.40%) PCI DSS
7 17 (1.03%) ISO 9001
8 13 (0.79%) Data Quality
9 5 (0.30%) ISO 14001
9 5 (0.30%) ISO22301
10 4 (0.24%) Dodd-Frank
10 4 (0.24%) Government Security Classifications
10 4 (0.24%) PMBOK
10 4 (0.24%) Solvency II
11 1 (0.061%) HMG Security Policy Framework
11 1 (0.061%) P3O
System Software
1 329 (20.02%) Active Directory
2 104 (6.33%) VMware Infrastructure
3 47 (2.86%) Hyper-V
4 39 (2.37%) vSphere
5 28 (1.70%) Microsoft App-V
6 21 (1.28%) XenApp
7 18 (1.10%) KVM
8 15 (0.91%) Virtual Machines
9 14 (0.85%) Virtual Servers
10 12 (0.73%) XenDesktop
11 9 (0.55%) VMware ESX
12 7 (0.43%) Tivoli Workload Scheduler
12 7 (0.43%) Virtual Desktop
12 7 (0.43%) VMware Server
13 5 (0.30%) Terminal Server
13 5 (0.30%) Terminal Services
13 5 (0.30%) XenServer
14 4 (0.24%) Docker
14 4 (0.24%) Microsoft Virtual Server
15 3 (0.18%) GPFS
Systems Management
1 110 (6.70%) SCCM
2 39 (2.37%) SCOM
3 36 (2.19%) Puppet
4 21 (1.28%) WSUS
5 17 (1.03%) Nagios
6 16 (0.97%) Control-M
7 15 (0.91%) McAfee ePO
8 13 (0.79%) Cobbler
8 13 (0.79%) FreeIPA
8 13 (0.79%) Opscode Chef
8 13 (0.79%) Zenoss
9 12 (0.73%) Tivoli Storage Manager
10 11 (0.67%) Tivoli
11 10 (0.61%) Nessus
11 10 (0.61%) OpenVAS
12 9 (0.55%) NetBackup
12 9 (0.55%) SCSM
13 8 (0.49%) Norton AntiVirus
14 7 (0.43%) Opsview
14 7 (0.43%) ZABBIX
Vendors
1 396 (24.10%) Microsoft
2 212 (12.90%) Citrix
3 167 (10.16%) Oracle
4 151 (9.19%) Cisco
5 146 (8.89%) VMware
6 145 (8.83%) ServiceNow
7 76 (4.63%) Mitel
8 72 (4.38%) HP
9 53 (3.23%) Red Hat
10 45 (2.74%) IBM
11 41 (2.50%) CheckPoint
12 36 (2.19%) Intel Security
13 35 (2.13%) SAP
14 30 (1.83%) Apple
14 30 (1.83%) iManage
15 28 (1.70%) Palo Alto
15 28 (1.70%) Remedy
16 24 (1.46%) BMC
17 23 (1.40%) SolarWinds
18 20 (1.22%) Symantec
Croydon, Surrey
Experis Ltd
Salary: £32168.00 - £37797.00 per annum + allowance, pension, benefits
Posted: 22 hours ago
London
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: 17 hours ago
London
Arden Resourcing Limited
Salary: £40000.00 - £50000 per annum + Benefits and Bonus
Posted: 21 hours ago
City, London
TEKsystems
Salary: £50000 - £65000 per annum + Bonus + Benefits
Posted: 14 hours ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
London
Mortimer Spinks
Salary: £40000 - £70000 per annum + Excellent benefits
Posted: 2 days ago
South West London
Araya Partners Ltd
Salary: From £40,000 to £50,000 per annum Salary is approx 40-50k base + bonus
Posted: Yesterday
City, London
Ashdown IT
Salary: £40000 - £45000 per annum + bonus and benefits
Posted: Yesterday
South East London
University of the Arts London
Salary: £27,499 - 35,326 per year + excellent benefits
Posted: Yesterday
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
North London
Pioneer Search
Salary: £50000 - £66000 per annum + Benefits
Posted: Yesterday
Central London / West End
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 4 days ago
London
Spargonet Consulting Plc
Salary: £60000 - £70000 per annum, Benefits Company Benefits
Posted: 2 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago
London
ReThink Recruitment
Salary: £27000.00 - £30000.00 per annum + Excellent Benefits
Posted: 4 days ago
London
Plan-net
Salary: Market rate
Posted: 4 days ago
London
Arden Resourcing Limited
Salary: £30000 - £35000 per annum
Posted: 4 days ago
City, London
Eaglecliff
Salary: From £27,500 to £37,500 per annum
Posted: Yesterday
City, London
Tria Recruitment
Salary: £60000.00 - £65000 per annum + Benefits
Posted: 5 days ago
London
Harris Global
Salary: Up to £65,000 per annum
Posted: 5 days ago
City, London
Bluetownonline
Salary: £40000 - £48000 per annum
Posted: 6 days ago
Croydon, Surrey
Experis Ltd
Salary: £39333.00 - £45232.00 per annum
Posted: 6 days ago
London
Arden Resourcing Limited
Salary: £30000 - £35000 per annum
Posted: 4 days ago
London
Plan-net
Salary: Unspecified Market rate
Posted: 5 days ago
City, London
Eaglecliff
Salary: Up to £28,000 per annum + Benefits
Posted: Yesterday
City, London
Harris Global
Salary: From £75,000 to £85,000 per annum Benefits + Bonus
Posted: 4 days ago
Central London / West End
Peopleworks
Salary: From £30,000 to £45,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 4 days ago
Twickenham, Middlesex
Spencer Rose
Salary: From £25,000 to £32,000 per annum
Posted: 4 days ago
City, London
Dupen Recruitment Services
Salary: £60000 - £75000 per annum + range of benefits
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £34000 - £40000 per annum + benefits
Posted: 5 days ago