The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
England / London
Rank 132 132 132
Rank change year-on-year
0 0
Permanent jobs citing Service Management 818 989 984
As % of all permanent IT jobs located in London 2.45% 2.40% 2.39%
As % of the Processes & Methodologies category 2.72% 2.69% 2.74%
Number of salaries quoted 594 749 806
Median salary £55,000 £55,000 £55,000
90% offered a salary of more than £31,000 £32,450 £32,500
10% offered a salary of more than £81,000 £80,000 £77,500
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
30048 36807 35921
As % of all permanent IT jobs located in London 89.94% 89.24% 87.07%
Number of salaries quoted 25220 31455 30125
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £39,000 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 22 February 2017.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 114 £52,500 +7.69% 15
Bromley +3 31 £35,000 -18.08% 1
Croydon -10 13 £41,750 +39.16% 1
Kingston Upon Thames +23 9 £38,870 +1.09% 1
Hammersmith -6 8 £48,750 -7.14%
Beckenham -4 4 £42,500 -7.60%
Surbiton - 2 - -
Wembley - 2 £45,000 -
Romford +11 1 £33,500 +3.07%
Feltham +5 1 £57,500 -4.16%
Docklands, London -1 1 £25,000 -54.54%
Uxbridge -3 1 £55,000 +48.64%
Canary Wharf -19 1 - -
Hounslow - 1 £52,500 -
New Malden - 1 £25,000 - 1
Hendon - 1 £28,881 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 22 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 945 (60.08%) ITIL
2 463 (29.43%) ITSM
3 411 (26.13%) Finance
4 393 (24.98%) Windows
5 309 (19.64%) Microsoft
6 272 (17.29%) Service Delivery
7 255 (16.21%) Project Management
8 254 (16.15%) SLA
9 248 (15.77%) MS Excel
10 223 (14.18%) MS Office
11 219 (13.92%) Incident Management
12 211 (13.41%) ServiceNow
13 210 (13.35%) Active Directory
14 206 (13.10%) Agile Software Development
15 201 (12.78%) Change Management
16 191 (12.14%) Continuous Improvement
17 182 (11.57%) Stakeholder Management
18 175 (11.13%) Problem Management
19 164 (10.43%) Degree
19 164 (10.43%) Citrix
20 150 (9.54%) PRINCE2
21 146 (9.28%) Windows 7
22 138 (8.77%) Linux
23 136 (8.65%) Legal
23 136 (8.65%) ITIL V3
23 136 (8.65%) Analytical Skills
24 126 (8.01%) SQL
25 118 (7.50%) Data Centre
26 116 (7.37%) Cisco
27 115 (7.31%) Windows Server

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (5.28%) MS Exchange
2 51 (3.24%) SharePoint
3 46 (2.92%) IIS
4 35 (2.23%) CMS
5 34 (2.16%) Apache
5 34 (2.16%) Tomcat
6 30 (1.91%) Exchange Server 2010
6 30 (1.91%) Skype for Business
7 14 (0.89%) Confluence
8 13 (0.83%) Exchange Server 2007
9 9 (0.57%) Exchange Server 2003
10 7 (0.45%) JBoss
11 4 (0.25%) Exchange Server 2000
11 4 (0.25%) Exchange Server 2013
11 4 (0.25%) SharePoint 2010
11 4 (0.25%) SharePoint 2013
12 3 (0.19%) Elasticsearch
12 3 (0.19%) MS Project Server
12 3 (0.19%) OpenStack
12 3 (0.19%) Oracle SOA Suite
Applications
1 248 (15.77%) MS Excel
2 223 (14.18%) MS Office
3 43 (2.73%) MS PowerPoint
4 25 (1.59%) MS Project
5 22 (1.40%) MS Visio
6 9 (0.57%) Spreadsheet
7 8 (0.51%) Adobe Creative Suite
7 8 (0.51%) Final Cut Pro
Business Applications
1 26 (1.65%) Remedy ITSM
2 23 (1.46%) Dynamics CRM
3 7 (0.45%) Veritas eDiscovery
4 5 (0.32%) Dynamics NAV
5 3 (0.19%) assyst
5 3 (0.19%) SAP ERP
6 2 (0.13%) Dynamics AX
6 2 (0.13%) Relativity
6 2 (0.13%) SAP Business One
6 2 (0.13%) SAP HR
6 2 (0.13%) SAP Oil and Gas
6 2 (0.13%) Scribe Insight
7 1 (0.064%) Eikon
7 1 (0.064%) Oracle Financials
7 1 (0.064%) Primavera
7 1 (0.064%) Ringtail
7 1 (0.064%) Salesforce.com CRM
7 1 (0.064%) SAP CAR
7 1 (0.064%) SAP Forecasting and Replenishment
7 1 (0.064%) SAP POS DM
Cloud Services
1 59 (3.75%) Office 365
2 52 (3.31%) Microsoft Azure
3 48 (3.05%) Amazon AWS
4 31 (1.97%) SaaS
5 26 (1.65%) Mimecast
6 24 (1.53%) Cloud Computing
7 21 (1.34%) Slack
8 19 (1.21%) IaaS
9 11 (0.70%) PaaS
9 11 (0.70%) Virtual Private Cloud
10 9 (0.57%) Amazon EC2
11 7 (0.45%) Yammer
12 5 (0.32%) Amazon S3
12 5 (0.32%) G Suite
12 5 (0.32%) OpenShift
13 2 (0.13%) Amazon SQS
13 2 (0.13%) AWS CloudFormation
13 2 (0.13%) CloudFront
13 2 (0.13%) Force.com
13 2 (0.13%) Route 53
Communications & Networking
1 108 (6.87%) DNS
2 106 (6.74%) VPN
3 99 (6.29%) TCP/IP
4 91 (5.79%) LAN
5 84 (5.34%) WAN
6 82 (5.21%) Firewall
7 67 (4.26%) Internet
8 55 (3.50%) Wireless
9 40 (2.54%) BGP
9 40 (2.54%) Network Security
9 40 (2.54%) OSPF
10 37 (2.35%) DHCP
10 37 (2.35%) Intranet
11 31 (1.97%) RIP
12 30 (1.91%) HSRP
12 30 (1.91%) HTTP
12 30 (1.91%) VRRP
13 28 (1.78%) Converged Networks
13 28 (1.78%) Structured Cabling
13 28 (1.78%) VoIP
Database & Business Intelligence
1 112 (7.12%) SQL Server
2 30 (1.91%) SQL Server Reporting Services
3 25 (1.59%) Relational Database
4 21 (1.34%) SQL Server Integration Services
5 17 (1.08%) SQL Server 2005
5 17 (1.08%) SQL Server 2008
6 15 (0.95%) MySQL
7 12 (0.76%) Big Data
8 11 (0.70%) BusinessObjects
8 11 (0.70%) Data Warehouse
9 10 (0.64%) Hadoop
10 8 (0.51%) SQL Server 2012
10 8 (0.51%) SQL Server 2014
11 7 (0.45%) SAP BW
11 7 (0.45%) SQL Server Analysis Services
12 6 (0.38%) BusinessObjects Business Intelligence
12 6 (0.38%) Oracle Database
13 5 (0.32%) Microsoft Analysis Services
13 5 (0.32%) OLAP
13 5 (0.32%) Power BI
Development Applications
1 19 (1.21%) JIRA
2 18 (1.14%) HP UFT
2 18 (1.14%) LoadRunner
3 16 (1.02%) Hudson
4 11 (0.70%) Jenkins
5 5 (0.32%) Team Foundation Server
6 4 (0.25%) SQL Server Management Studio (SSMS)
7 3 (0.19%) TeamCity
7 3 (0.19%) Vagrant
8 2 (0.13%) Apache Archiva
8 2 (0.13%) Artifactory
8 2 (0.13%) Git (software)
8 2 (0.13%) Protractor
8 2 (0.13%) Subversion
9 1 (0.064%) Atlassian Bamboo
9 1 (0.064%) Bitbucket
9 1 (0.064%) Octopus Deploy
9 1 (0.064%) Visual Studio
General
1 411 (26.13%) Finance
2 136 (8.65%) Legal
3 113 (7.18%) Law
4 88 (5.59%) Banking
5 81 (5.15%) Telecoms
6 39 (2.48%) Retail
7 32 (2.03%) Marketing
8 29 (1.84%) Publishing
9 27 (1.72%) Advertising
10 25 (1.59%) Financial Institution
11 21 (1.34%) Back Office
12 19 (1.21%) Front Office
13 16 (1.02%) Investment Banking
14 13 (0.83%) Billing
15 12 (0.76%) French Language
16 11 (0.70%) Games
17 8 (0.51%) German Language
18 7 (0.45%) Online Betting
19 6 (0.38%) Manufacturing
20 5 (0.32%) International Banking
Job Titles
1 356 (22.63%) Analyst
2 226 (14.37%) Service Manager
3 152 (9.66%) Service Analyst
4 106 (6.74%) Consultant
5 105 (6.68%) IT Manager
6 99 (6.29%) Service Desk Analyst
7 96 (6.10%) Support Analyst
8 94 (5.98%) Architect
9 78 (4.96%) Developer
10 74 (4.70%) IT Services Manager
11 63 (4.01%) ITIL Manager
12 60 (3.81%) 2nd Line Support
13 58 (3.69%) Support Engineer
14 57 (3.62%) IT Analyst
15 53 (3.37%) Administrator
16 48 (3.05%) Project Manager
17 47 (2.99%) Delivery Manager
18 46 (2.92%) ServiceNow Developer
19 45 (2.86%) Incident Manager
19 45 (2.86%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 90 (5.72%) XML
2 85 (5.40%) HTML
3 80 (5.09%) CSS
3 80 (5.09%) Web Services
4 49 (3.12%) Ajax
5 39 (2.48%) .NET
6 38 (2.42%) SOAP
7 28 (1.78%) Middleware
8 25 (1.59%) REST
9 23 (1.46%) Software Packaging
10 14 (0.89%) XHTML
11 7 (0.45%) ASP.NET
11 7 (0.45%) FIX Protocol
12 6 (0.38%) AngularJS
12 6 (0.38%) XSL
13 5 (0.32%) Angular 2
13 5 (0.32%) JMS
14 4 (0.25%) JSON
15 3 (0.19%) RabbitMQ
15 3 (0.19%) WebSockets
Miscellaneous
1 136 (8.65%) Analytical Skills
2 118 (7.50%) Data Centre
3 106 (6.74%) Management Information System
4 44 (2.80%) CMDB
5 42 (2.67%) Computer Science
6 40 (2.54%) BYOD
6 40 (2.54%) PMI
7 38 (2.42%) User Experience
8 29 (1.84%) Virtual Team
9 25 (1.59%) Replication
10 18 (1.14%) Fixed Income
11 17 (1.08%) Smartphone
11 17 (1.08%) Video Conferencing
12 15 (0.95%) Data Structures
12 15 (0.95%) Derivative
12 15 (0.95%) Hybrid Cloud
13 13 (0.83%) Fat Client
13 13 (0.83%) Fintech
13 13 (0.83%) Thin Client
14 12 (0.76%) Clustering
Operating Systems
1 393 (24.98%) Windows
2 146 (9.28%) Windows 7
3 138 (8.77%) Linux
4 115 (7.31%) Windows Server
5 81 (5.15%) Unix
6 80 (5.09%) Windows Server 2008
7 76 (4.83%) Windows Server 2012
8 44 (2.80%) Windows Server 2003
9 38 (2.42%) Windows 10
10 27 (1.72%) Mac OS X
10 27 (1.72%) Windows 8
11 22 (1.40%) Mac OS
12 15 (0.95%) Red Hat Enterprise Linux
13 14 (0.89%) Android
14 12 (0.76%) Solaris
15 11 (0.70%) Apple iOS
16 8 (0.51%) Windows Phone
17 7 (0.45%) Windows 2000 Server
18 5 (0.32%) Ubuntu
18 5 (0.32%) Windows XP
Processes & Methodologies
1 945 (60.08%) ITIL
2 463 (29.43%) ITSM
3 272 (17.29%) Service Delivery
4 255 (16.21%) Project Management
5 219 (13.92%) Incident Management
6 206 (13.10%) Agile Software Development
7 201 (12.78%) Change Management
8 191 (12.14%) Continuous Improvement
9 182 (11.57%) Stakeholder Management
10 175 (11.13%) Problem Management
11 150 (9.54%) PRINCE2
12 136 (8.65%) ITIL V3
13 107 (6.80%) Service Design
14 98 (6.23%) Scrum
15 97 (6.17%) DevOps
15 97 (6.17%) Workflow
16 93 (5.91%) Asset Management
17 88 (5.59%) Disaster Recovery
18 87 (5.53%) Migration
19 83 (5.28%) Information Security
Programming Languages
1 126 (8.01%) SQL
2 95 (6.04%) JavaScript
3 55 (3.50%) PowerShell
4 43 (2.73%) C#
5 33 (2.10%) Java
6 28 (1.78%) C
6 28 (1.78%) Python
7 18 (1.14%) Shell Script
8 16 (1.02%) PHP
9 15 (0.95%) T-SQL
9 15 (0.95%) VBScript
10 12 (0.76%) Perl
11 10 (0.64%) VBA
12 8 (0.51%) Bash Shell
13 5 (0.32%) PL/SQL
13 5 (0.32%) Scala
13 5 (0.32%) XPath
14 4 (0.25%) C++
14 4 (0.25%) VB
15 2 (0.13%) Korn
Qualifications
1 164 (10.43%) Degree
2 110 (6.99%) ITIL Certification
3 59 (3.75%) Cisco Certification
4 51 (3.24%) Microsoft Certification
5 49 (3.12%) PMP
6 47 (2.99%) PMI Certification
7 41 (2.61%) PRINCE2 Certification
8 39 (2.48%) ISEB
9 38 (2.42%) Security Cleared
10 35 (2.23%) CISSP
11 31 (1.97%) MCSE
11 31 (1.97%) SC Cleared
12 30 (1.91%) CCNA
12 30 (1.91%) CISM
13 27 (1.72%) MCP
14 25 (1.59%) CCNP
15 19 (1.21%) ISTQB
15 19 (1.21%) ITIL Foundation Certificate
15 19 (1.21%) MCSA
16 17 (1.08%) CISA
Quality Assurance & Compliance
1 254 (16.15%) SLA
2 57 (3.62%) QA
3 24 (1.53%) Sarbanes-Oxley
4 21 (1.34%) ISO/IEC 27001
4 21 (1.34%) PCI DSS
5 19 (1.21%) ISO 9001
6 17 (1.08%) COBIT
7 10 (0.64%) Data Quality
8 4 (0.25%) ISO22301
9 3 (0.19%) ISO/IEC 12207
10 2 (0.13%) ISO27002
10 2 (0.13%) PMBOK
10 2 (0.13%) Solvency II
11 1 (0.064%) GxP
11 1 (0.064%) ISO19770
11 1 (0.064%) RMADS
System Software
1 210 (13.35%) Active Directory
2 61 (3.88%) VMware Infrastructure
3 27 (1.72%) XenApp
4 21 (1.34%) VMware ESX
5 16 (1.02%) Hyper-V
6 13 (0.83%) Microsoft App-V
7 12 (0.76%) vSphere
8 11 (0.70%) XenDesktop
9 9 (0.57%) Virtual Machines
10 6 (0.38%) Xen
11 5 (0.32%) Docker
11 5 (0.32%) XenServer
12 4 (0.25%) vCloud
13 3 (0.19%) DFS Replication
13 3 (0.19%) VMware Server
14 2 (0.13%) Veritas Volume Manager
15 1 (0.064%) Sendmail
15 1 (0.064%) Terminal Server
15 1 (0.064%) Tivoli Workload Scheduler
15 1 (0.064%) VMware ESXi
Systems Management
1 34 (2.16%) SCCM
2 14 (0.89%) Microsoft Clustering
3 13 (0.83%) Puppet
3 13 (0.83%) SCOM
4 9 (0.57%) Ansible
4 9 (0.57%) WSUS
4 9 (0.57%) ZENworks
5 8 (0.51%) McAfee ePO
6 7 (0.45%) Nagios
6 7 (0.45%) Opscode Chef
7 6 (0.38%) Failover Clustering
7 6 (0.38%) NetBackup
8 5 (0.32%) Tivoli
9 4 (0.25%) Control-M
9 4 (0.25%) SCVMM
9 4 (0.25%) vRealize
9 4 (0.25%) ZABBIX
10 3 (0.19%) BMC Performance Manager
10 3 (0.19%) Cobbler
10 3 (0.19%) CSIRT
Vendors
1 309 (19.64%) Microsoft
2 211 (13.41%) ServiceNow
3 164 (10.43%) Citrix
4 116 (7.37%) Cisco
5 87 (5.53%) VMware
6 73 (4.64%) SAP
7 62 (3.94%) Oracle
8 51 (3.24%) Juniper
9 47 (2.99%) Apple
10 46 (2.92%) HP
10 46 (2.92%) Remedy
11 33 (2.10%) IBM
12 32 (2.03%) Mitel
12 32 (2.03%) Palo Alto
13 25 (1.59%) Sun
14 24 (1.53%) CheckPoint
14 24 (1.53%) Sage
15 22 (1.40%) Salesforce.com
16 20 (1.27%) Atlassian
17 19 (1.21%) Red Hat
London
Arden Resourcing Limited
Salary: £30000 - £35000 per annum + Additional benefits
Posted: 9 hours ago
London
Plan-net
Salary: Market rate
Posted: 11 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: benefits
Posted: Yesterday
London
ReThink Recruitment
Salary: £43000.00 per annum
Posted: Yesterday
City, London
Client Server
Salary: £60k to £65k + bonus + benefits
Posted: 15 hours ago
South West London
Imperial College London
Salary: £35,140 - 43,350 per year + Benefits
Posted: 13 hours ago
City, London
Sanderson
Salary: £55000.00 - £70000 per annum
Posted: Yesterday
London
Experis Ltd
Salary: benefits
Posted: 6 days ago
London
HAYS INFORMATION TECHNOLOGY
Posted: 2 days ago
London
Leidos
Posted: 2 days ago
City, London
Spectrum IT Recruitment (South) Ltd
Salary: £60000 - £75000 per annum + 15% bonus, pension, healthcare
Posted: 2 days ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: 5 days ago
London
Information Technology Services
Salary: £28k - 32k per year
Posted: 16 hours ago
City, London
ReThink Recruitment
Salary: £27000.00 - £30000.00 per annum + Excellent Benefits
Posted: 6 days ago
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: 6 days ago
London
Net Talent
Posted: 6 days ago
London
Harvey Nash plc
Salary: £43000 per annum
Posted: 2 days ago
London
Sanderson
Salary: £30000 - £35000 per annum + company car + benefits
Posted: 11 hours ago
London
83Zero
Salary: From £60000 to £75000 per annum
Posted: 5 days ago
London
Information Technology Services
Salary: £27k - 32k per year
Posted: 2 days ago
London
Careerwise UK Limited
Salary: £80000 per annum + + package
Posted: 6 days ago
London
Leidos
Posted: 12 days ago
City, London
Lloyds Banking Group
Salary: £36684 - £41000 per annum + Bens
Posted: 6 days ago
City, London
Sanderson
Salary: £30000 - £55000 per annum
Posted: 8 days ago
City, London
Quant Capital
Salary: Up to £55,000 per annum + benefits and bonus
Posted: 3 days ago
London
Cognizant
Salary: Competitive + Benefits
Posted: 7 days ago
London
Leidos
Salary: £30000 - £60000 per annum
Posted: 5 days ago
London
Careerwise UK Limited
Salary: £70000 - £80000 per annum + Benefits
Posted: 6 days ago
London
Hanover Recruitment
Salary: £60000.00 per annum + bonus + beneffits
Posted: 5 days ago
East London
Clifford Chance London Limited
Posted: 16 days ago