The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Service Management
England / London
Rank 132 136 135
Rank change year-on-year
+4 -1
Permanent jobs citing Service Management 822 936 914
As % of all permanent IT jobs located in London 2.46% 2.34% 2.26%
As % of the Processes & Methodologies category 2.76% 2.65% 2.62%
Number of salaries quoted 637 720 762
Median salary £55,000 £55,000 £56,000
Median salary % change year-on-year
- -1.78%
90% offered a salary of more than £32,350 £30,000 £31,600
10% offered a salary of more than £80,000 £80,000 £77,500
UK excluding London median salary £45,000 £43,000 £45,000
% change year-on-year
+4.65% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
29798 35341 34941
As % of all permanent IT jobs located in London 89.15% 88.42% 86.36%
Number of salaries quoted 25141 30112 29478
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £39,000 £40,000 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 17 January 2017.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -22 99 £45,000 -10.00% 17
Bromley -2 22 £35,000 -41.66% 1
Croydon -15 10 £42,000 +50.00% 2
Beckenham +6 7 £42,500 -10.05%
Docklands, London +8 6 £60,000 +9.09%
Hammersmith +5 4 £71,250 -
Canary Wharf -21 3 £95,000 +35.71%
Westminster -6 2 £27,000 -77.50%
Surbiton - 2 - -
Ealing - 2 £67,500 -
Hounslow +5 1 £52,500 -4.54%
Feltham +4 1 £57,500 -4.16%
Hayes +3 1 £82,500 +83.33%
Kingston Upon Thames -1 1 £38,870 +2.11% 1
Romford - 1 £33,500 -
Wembley - 1 £60,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 17 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 918 (60.20%) ITIL
2 462 (30.30%) ITSM
3 431 (28.26%) Finance
4 412 (27.02%) Windows
5 314 (20.59%) Microsoft
6 294 (19.28%) Service Delivery
7 267 (17.51%) MS Excel
8 263 (17.25%) SLA
9 246 (16.13%) Project Management
10 236 (15.48%) MS Office
11 230 (15.08%) Incident Management
12 221 (14.49%) Active Directory
13 206 (13.51%) Change Management
14 205 (13.44%) Agile Software Development
15 187 (12.26%) Problem Management
16 182 (11.93%) ServiceNow
17 173 (11.34%) Citrix
18 171 (11.21%) Windows 7
19 165 (10.82%) Continuous Improvement
20 164 (10.75%) Linux
21 160 (10.49%) Stakeholder Management
22 154 (10.10%) Analytical Skills
23 151 (9.90%) Degree
24 147 (9.64%) SQL
25 137 (8.98%) PRINCE2
26 134 (8.79%) Legal
27 122 (8.00%) Windows Server
28 119 (7.80%) Management Information System
29 118 (7.74%) Law
30 116 (7.61%) ITIL V3

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 90 (5.90%) MS Exchange
2 55 (3.61%) SharePoint
3 43 (2.82%) IIS
4 37 (2.43%) Apache
5 33 (2.16%) Skype for Business
5 33 (2.16%) Tomcat
6 29 (1.90%) CMS
7 26 (1.70%) Exchange Server 2010
8 22 (1.44%) Confluence
9 10 (0.66%) SharePoint 2013
10 9 (0.59%) Exchange Server 2007
10 9 (0.59%) Exchange Server 2013
11 8 (0.52%) Exchange Server 2003
12 7 (0.46%) JBoss
13 4 (0.26%) SharePoint 2010
14 3 (0.20%) Exchange Server 2000
14 3 (0.20%) IBM Notes
14 3 (0.20%) MS Project Server
14 3 (0.20%) OpenStack
15 2 (0.13%) Blackberry Enterprise Server
Applications
1 267 (17.51%) MS Excel
2 236 (15.48%) MS Office
3 44 (2.89%) MS PowerPoint
4 19 (1.25%) MS Project
5 17 (1.11%) MS Visio
6 8 (0.52%) Adobe Creative Suite
6 8 (0.52%) Final Cut Pro
7 5 (0.33%) Spreadsheet
Business Applications
1 20 (1.31%) Dynamics CRM
1 20 (1.31%) Remedy ITSM
2 8 (0.52%) Bloomberg TOMS
2 8 (0.52%) Veritas eDiscovery
3 4 (0.26%) Dynamics NAV
3 4 (0.26%) SAP Business One
4 3 (0.20%) assyst
4 3 (0.20%) SAP ERP
4 3 (0.20%) SAP HR
5 1 (0.066%) Dynamics AX
5 1 (0.066%) Dynamics GP
5 1 (0.066%) Eikon
5 1 (0.066%) Oracle BPM
5 1 (0.066%) Oracle Financials
5 1 (0.066%) PeopleSoft HRMS
5 1 (0.066%) Relativity
5 1 (0.066%) Ringtail
5 1 (0.066%) RMDS
5 1 (0.066%) SAP Oil and Gas
5 1 (0.066%) SAP Retail
Cloud Services
1 60 (3.93%) Office 365
2 52 (3.41%) Amazon AWS
3 51 (3.34%) Microsoft Azure
4 36 (2.36%) SaaS
5 28 (1.84%) Mimecast
6 26 (1.70%) Cloud Computing
7 17 (1.11%) IaaS
7 17 (1.11%) Slack
8 12 (0.79%) PaaS
9 11 (0.72%) Virtual Private Cloud
10 9 (0.59%) Amazon EC2
11 5 (0.33%) Amazon S3
11 5 (0.33%) OpenShift
11 5 (0.33%) Yammer
12 3 (0.20%) Google Drive
13 2 (0.13%) AWS CloudFormation
13 2 (0.13%) Bluemix
13 2 (0.13%) Force.com
13 2 (0.13%) IBM Cloud
13 2 (0.13%) Route 53
Communications & Networking
1 111 (7.28%) VPN
2 100 (6.56%) DNS
3 96 (6.30%) TCP/IP
4 85 (5.57%) LAN
5 83 (5.44%) WAN
6 80 (5.25%) Firewall
7 67 (4.39%) Internet
8 51 (3.34%) Wireless
9 42 (2.75%) Network Security
10 41 (2.69%) BGP
11 38 (2.49%) OSPF
12 33 (2.16%) Intranet
13 32 (2.10%) DHCP
14 30 (1.97%) HSRP
14 30 (1.97%) RIP
14 30 (1.97%) VRRP
15 28 (1.84%) Converged Networks
15 28 (1.84%) Structured Cabling
16 25 (1.64%) HTTP
16 25 (1.64%) VoIP
Database & Business Intelligence
1 113 (7.41%) SQL Server
2 22 (1.44%) Data Warehouse
2 22 (1.44%) Relational Database
3 19 (1.25%) Oracle Database
3 19 (1.25%) SQL Server Reporting Services
4 18 (1.18%) Big Data
5 16 (1.05%) Hadoop
5 16 (1.05%) MySQL
5 16 (1.05%) SQL Server 2008
6 14 (0.92%) BusinessObjects
7 13 (0.85%) Oracle Database 12c
7 13 (0.85%) SQL Server 2005
7 13 (0.85%) SQL Server Integration Services
8 9 (0.59%) GIS
9 7 (0.46%) Pentaho
10 6 (0.39%) MongoDB
10 6 (0.39%) Power BI
10 6 (0.39%) PowerCenter
10 6 (0.39%) SQL Server 2012
11 5 (0.33%) NoSQL
Development Applications
1 23 (1.51%) JIRA
2 15 (0.98%) Hudson
3 10 (0.66%) HP UFT
3 10 (0.66%) Jenkins
3 10 (0.66%) LoadRunner
4 7 (0.46%) Talend Open Studio
5 5 (0.33%) TeamCity
6 4 (0.26%) SQL Server Management Studio (SSMS)
6 4 (0.26%) Team Foundation Server
7 3 (0.20%) Subversion
7 3 (0.20%) Visual Studio
8 2 (0.13%) Apache Archiva
8 2 (0.13%) Artifactory
8 2 (0.13%) Git (software)
8 2 (0.13%) Octopus Deploy
8 2 (0.13%) Protractor
8 2 (0.13%) Vagrant
9 1 (0.066%) Atlassian Bamboo
9 1 (0.066%) Bitbucket
9 1 (0.066%) Oracle Forms
General
1 431 (28.26%) Finance
2 134 (8.79%) Legal
3 118 (7.74%) Law
4 103 (6.75%) Banking
5 68 (4.46%) Telecoms
6 37 (2.43%) Retail
7 32 (2.10%) Publishing
8 29 (1.90%) Advertising
9 28 (1.84%) Front Office
9 28 (1.84%) Marketing
10 26 (1.70%) Back Office
11 25 (1.64%) Financial Institution
12 20 (1.31%) Investment Banking
13 16 (1.05%) International Banking
14 14 (0.92%) French Language
15 13 (0.85%) Billing
16 12 (0.79%) Games
17 9 (0.59%) German Language
18 7 (0.46%) Online Betting
19 5 (0.33%) Manufacturing
Job Titles
1 382 (25.05%) Analyst
2 227 (14.89%) Service Manager
3 161 (10.56%) Service Analyst
4 111 (7.28%) Support Analyst
5 108 (7.08%) Service Desk Analyst
6 98 (6.43%) IT Manager
7 92 (6.03%) Consultant
8 76 (4.98%) Architect
9 69 (4.52%) Developer
9 69 (4.52%) IT Services Manager
10 64 (4.20%) Delivery Manager
11 61 (4.00%) Support Engineer
12 60 (3.93%) Services Delivery Manager
13 59 (3.87%) 2nd Line Support
14 58 (3.80%) Applications Support
14 58 (3.80%) ITIL Manager
15 57 (3.74%) IT Analyst
16 50 (3.28%) Administrator
17 46 (3.02%) Project Manager
18 44 (2.89%) Incident Manager
Libraries, Frameworks & Software Standards
1 81 (5.31%) XML
2 78 (5.11%) Web Services
3 72 (4.72%) HTML
4 68 (4.46%) CSS
5 39 (2.56%) .NET
5 39 (2.56%) Ajax
6 31 (2.03%) Middleware
7 27 (1.77%) SOAP
8 26 (1.70%) Software Packaging
9 19 (1.25%) REST
10 12 (0.79%) JMS
11 11 (0.72%) XHTML
12 10 (0.66%) AngularJS
12 10 (0.66%) XSD
13 9 (0.59%) ASP.NET
14 5 (0.33%) .NET Framework
14 5 (0.33%) FIX Protocol
14 5 (0.33%) JSON
14 5 (0.33%) LAMP
14 5 (0.33%) XSL
Miscellaneous
1 154 (10.10%) Analytical Skills
2 119 (7.80%) Management Information System
3 111 (7.28%) Data Centre
4 38 (2.49%) Computer Science
5 37 (2.43%) BYOD
5 37 (2.43%) User Experience
6 36 (2.36%) PMI
7 35 (2.30%) CMDB
8 30 (1.97%) Virtual Team
9 20 (1.31%) Fixed Income
9 20 (1.31%) Video Conferencing
10 19 (1.25%) Derivative
11 16 (1.05%) Statistics
12 15 (0.98%) Hybrid Cloud
12 15 (0.98%) Replication
13 14 (0.92%) Data Structures
14 13 (0.85%) Smartphone
15 12 (0.79%) Data Integration
15 12 (0.79%) Performance Metrics
16 11 (0.72%) Taxonomies
Operating Systems
1 412 (27.02%) Windows
2 171 (11.21%) Windows 7
3 164 (10.75%) Linux
4 122 (8.00%) Windows Server
5 97 (6.36%) Unix
6 83 (5.44%) Windows Server 2008
7 74 (4.85%) Windows Server 2012
8 38 (2.49%) Windows Server 2003
9 34 (2.23%) Windows 10
10 26 (1.70%) Windows 8
11 25 (1.64%) Mac OS X
12 22 (1.44%) Solaris
13 20 (1.31%) Mac OS
14 17 (1.11%) Android
15 15 (0.98%) Apple iOS
16 14 (0.92%) Red Hat Enterprise Linux
17 8 (0.52%) Windows Phone
17 8 (0.52%) Windows XP
18 6 (0.39%) Windows 2000 Server
19 5 (0.33%) Ubuntu
Processes & Methodologies
1 918 (60.20%) ITIL
2 462 (30.30%) ITSM
3 294 (19.28%) Service Delivery
4 246 (16.13%) Project Management
5 230 (15.08%) Incident Management
6 206 (13.51%) Change Management
7 205 (13.44%) Agile Software Development
8 187 (12.26%) Problem Management
9 165 (10.82%) Continuous Improvement
10 160 (10.49%) Stakeholder Management
11 137 (8.98%) PRINCE2
12 116 (7.61%) ITIL V3
13 98 (6.43%) Asset Management
14 96 (6.30%) Workflow
15 92 (6.03%) DevOps
16 91 (5.97%) Scrum
17 90 (5.90%) Migration
18 86 (5.64%) Disaster Recovery
19 82 (5.38%) Service Design
20 80 (5.25%) Line Management
Programming Languages
1 147 (9.64%) SQL
2 84 (5.51%) JavaScript
3 45 (2.95%) C#
4 44 (2.89%) PowerShell
5 40 (2.62%) Java
6 33 (2.16%) Python
7 30 (1.97%) C
8 29 (1.90%) Shell Script
9 20 (1.31%) PHP
10 18 (1.18%) Perl
11 17 (1.11%) PL/SQL
12 14 (0.92%) T-SQL
12 14 (0.92%) VBScript
13 13 (0.85%) VBA
14 11 (0.72%) XPath
15 7 (0.46%) Bash Shell
16 5 (0.33%) Scala
17 4 (0.26%) C++
17 4 (0.26%) VB
18 2 (0.13%) SPARQL
Qualifications
1 151 (9.90%) Degree
2 99 (6.49%) ITIL Certification
3 64 (4.20%) Microsoft Certification
4 52 (3.41%) Cisco Certification
5 45 (2.95%) PMP
6 42 (2.75%) PMI Certification
7 39 (2.56%) Security Cleared
8 37 (2.43%) PRINCE2 Certification
9 36 (2.36%) MCSE
10 34 (2.23%) CISSP
10 34 (2.23%) ISEB
11 33 (2.16%) SC Cleared
12 29 (1.90%) CISM
12 29 (1.90%) MCSA
13 28 (1.84%) ITIL Foundation Certificate
13 28 (1.84%) MCP
14 27 (1.77%) CCNA
15 23 (1.51%) CCNP
16 18 (1.18%) CISA
17 15 (0.98%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 263 (17.25%) SLA
2 63 (4.13%) QA
3 34 (2.23%) Sarbanes-Oxley
4 23 (1.51%) ISO/IEC 27001
5 19 (1.25%) COBIT
5 19 (1.25%) ISO 9001
5 19 (1.25%) PCI DSS
6 8 (0.52%) Data Quality
7 4 (0.26%) Dodd-Frank
7 4 (0.26%) ISO22301
7 4 (0.26%) Solvency II
8 2 (0.13%) ISO/IEC 12207
8 2 (0.13%) PMBOK
9 1 (0.066%) GxP
9 1 (0.066%) ISO19770
9 1 (0.066%) RMADS
System Software
1 221 (14.49%) Active Directory
2 69 (4.52%) VMware Infrastructure
3 25 (1.64%) XenApp
4 18 (1.18%) VMware ESX
5 15 (0.98%) Microsoft App-V
6 13 (0.85%) XenDesktop
7 12 (0.79%) Hyper-V
8 10 (0.66%) vSphere
9 9 (0.59%) Virtual Machines
10 7 (0.46%) Tivoli Workload Scheduler
11 6 (0.39%) Docker
11 6 (0.39%) Xen
12 5 (0.33%) XenServer
13 4 (0.26%) Virtual Desktop
13 4 (0.26%) VMware Server
14 3 (0.20%) DFS Replication
14 3 (0.20%) KVM
14 3 (0.20%) Terminal Server
14 3 (0.20%) vCloud
15 2 (0.13%) Veritas Volume Manager
Systems Management
1 45 (2.95%) SCCM
2 15 (0.98%) Control-M
3 14 (0.92%) Puppet
3 14 (0.92%) SCOM
4 12 (0.79%) WSUS
5 11 (0.72%) Nagios
5 11 (0.72%) Tivoli
6 10 (0.66%) Ansible
6 10 (0.66%) Microsoft Clustering
7 9 (0.59%) McAfee ePO
8 8 (0.52%) NetBackup
8 8 (0.52%) Opscode Chef
9 6 (0.39%) Backup Exec
9 6 (0.39%) ZENworks
10 5 (0.33%) CA Spectrum
10 5 (0.33%) Cobbler
10 5 (0.33%) ZABBIX
11 4 (0.26%) Failover Clustering
11 4 (0.26%) Norton AntiVirus
11 4 (0.26%) SCVMM
Vendors
1 314 (20.59%) Microsoft
2 182 (11.93%) ServiceNow
3 173 (11.34%) Citrix
4 115 (7.54%) Cisco
5 90 (5.90%) VMware
6 84 (5.51%) Oracle
7 59 (3.87%) SAP
8 49 (3.21%) Juniper
9 45 (2.95%) HP
10 42 (2.75%) Apple
11 36 (2.36%) Mitel
12 35 (2.30%) Palo Alto
13 34 (2.23%) IBM
14 33 (2.16%) Remedy
15 31 (2.03%) Sybase
16 28 (1.84%) Sage
17 25 (1.64%) Sun
18 23 (1.51%) CheckPoint
18 23 (1.51%) Red Hat
19 19 (1.25%) Dell
London
Careerwise UK Limited
Salary: £85000 - £100000 per annum
Posted: 7 hours ago
West London
Opus Resourcing Ltd
Salary: £40000 - £58500 per annum + 10% bonus and benefits
Posted: 3 hours ago
London
Careerwise UK Limited
Salary: £95000 - £100000 per annum + bonus, car, other benefits
Posted: 7 hours ago
London
Give-A-Grad-A-Go Ltd
Salary: £28k - 35k per year
Posted: 52 minutes ago
London
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: Yesterday
London
McGregor Boyall
Salary: £46000.00 - £54000.00 per annum
Posted: Yesterday
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: Yesterday
South West London
ReThink Recruitment
Salary: £43000 - £48000 per annum
Posted: Yesterday
Mitcham, Surrey
Harrington Starr
Salary: £65000 - £75000 per annum + plus package and bonus
Posted: 2 days ago
London
Apollo Solutions
Salary: £55000 - £95000 per annum
Posted: Yesterday
London
Experis Ltd
Salary: benefits
Posted: 6 days ago
North West London
Peopleworks
Salary: From £50,000 to £55,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 4 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 - £65000.00 per annum + package & bonus
Posted: 5 hours ago
London
Venn Group
Salary: £43000 - £51000 Per Annum + London Weighting
Posted: 4 days ago
London
E-synergy Solutions
Salary: £50000 - £55000 per annum + Benefits
Posted: 4 days ago
Central London / West End
Robert Half
Salary: £60000 - £70000 per annum
Posted: 4 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: c£75,000 plus bonus and benefits
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Posted: 5 days ago
London
McGregor Boyall
Salary: £38000 - £47000 per annum
Posted: Yesterday
London
Leidos
Posted: 5 days ago
London
Hays Finance Technology
Salary: £30000.00 per annum
Posted: 3 days ago
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 4 days ago
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Cov
Posted: 6 days ago
London
Montash
Salary: £0.00 per annum
Posted: 22 hours ago
London
Lorien Resourcing
Salary: £45000 - £55000 per annum
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £27000 - £30000 per annum
Posted: 4 days ago
City, London
E-Frontiers
Posted: 5 days ago
London
Arden Resourcing Limited
Salary: £45000.00 - £55000.00 per annum + bonus and benefits
Posted: 4 days ago
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: 6 days ago
London
Plan-net
Salary: Competitive rate
Posted: 6 days ago