Service Management Jobs in London

Service Management
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 132 132 253
Rank change year-on-year 0 +121 +19
Permanent jobs citing Service Management 559 969 1,090
As % of all permanent jobs advertised in London 2.38% 2.71% 1.67%
As % of the Processes & Methodologies category 2.61% 2.84% 1.72%
Number of salaries quoted 432 657 829
10th Percentile £32,875 £35,750 £31,246
25th Percentile £46,250 £45,000 £45,000
Median annual salary (50th Percentile) £65,000 £62,500 £57,500
Median % change year-on-year +4.00% +8.70% -11.54%
75th Percentile £87,500 £83,750 £75,000
90th Percentile £98,625 £92,500 £95,250
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +5.00%

All Process and Methodology Skills
London

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 21,454 34,168 63,282
As % of all permanent jobs advertised in London 91.39% 95.40% 96.83%
Number of salaries quoted 15,999 24,428 34,404
10th Percentile £38,000 £43,750 £42,500
25th Percentile £52,250 £55,000 £53,750
Median annual salary (50th Percentile) £70,000 £75,000 £70,000
Median % change year-on-year -6.67% +7.14% -
75th Percentile £95,000 £95,000 £92,500
90th Percentile £115,000 £115,000 £111,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in London

Job postings citing Service Management as a proportion of all IT jobs advertised in London.

Job vacancy trend for Service Management in London

Service Management
Salary Trend in London

3-month moving average salary quoted in jobs citing Service Management in London.

Salary trend for Service Management in London

Service Management
Salary Histogram in London

Salary distribution for jobs citing Service Management in London over the 6 months to 27 April 2024.

Salary histogram for Service Management in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -5 117 £65,000 +8.33% 19
South London -9 26 £43,000 -18.10% 4
West London -31 12 £44,500 +29.93% 10
East London -3 4 £33,500 -41.74% 3
Service Management
England

Service Management
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (6.62%) Microsoft Exchange
2 35 (6.26%) SharePoint
3 6 (1.07%) IBM Notes
4 4 (0.72%) CMS
5 3 (0.54%) Apache
5 3 (0.54%) Apache Spark
5 3 (0.54%) IIS
5 3 (0.54%) Moodle
5 3 (0.54%) WordPress
6 2 (0.36%) Confluence
6 2 (0.36%) SAS
7 1 (0.18%) Blackberry Enterprise Server
7 1 (0.18%) Skype for Business
Applications
1 39 (6.98%) Microsoft Office
2 34 (6.08%) Microsoft Excel
3 2 (0.36%) Microsoft PowerPoint
3 2 (0.36%) MS Visio
4 1 (0.18%) Microsoft Project
Business Applications
1 30 (5.37%) Remedy ITSM
2 20 (3.58%) Dynamics CRM
3 16 (2.86%) Elite 3E
4 12 (2.15%) PlanetPress Connect
5 1 (0.18%) Adaptiv
5 1 (0.18%) Carpe Diem
5 1 (0.18%) Eikon
5 1 (0.18%) Oracle EBS
5 1 (0.18%) SAP ERP
Cloud Services
1 104 (18.60%) Azure
2 79 (14.13%) Microsoft 365
3 47 (8.41%) SaaS
4 46 (8.23%) Power Platform
5 28 (5.01%) Entra ID
6 24 (4.29%) AWS
7 14 (2.50%) Azure Data Factory
7 14 (2.50%) Azure DevOps
7 14 (2.50%) Google Sheets
8 12 (2.15%) Azure Functions
8 12 (2.15%) Azure Logic Apps
8 12 (2.15%) Azure Service Bus
8 12 (2.15%) Serverless
9 11 (1.97%) OneDrive
9 11 (1.97%) Power Automate
10 9 (1.61%) Dynamics 365
10 9 (1.61%) PaaS
11 8 (1.43%) Mimecast
11 8 (1.43%) PowerApps
12 6 (1.07%) IaaS
Communications & Networking
1 36 (6.44%) Firewall
1 36 (6.44%) VPN
2 16 (2.86%) Wi-Fi
3 15 (2.68%) LAN
4 14 (2.50%) Network Security
5 10 (1.79%) SSL
6 9 (1.61%) WAN
7 8 (1.43%) DNS
7 8 (1.43%) TCP/IP
8 7 (1.25%) Wireless
9 5 (0.89%) Remote Desktop
9 5 (0.89%) Skype
10 4 (0.72%) DHCP
10 4 (0.72%) VoIP
11 3 (0.54%) Cisco Firepower
11 3 (0.54%) MPLS
11 3 (0.54%) SSH
12 2 (0.36%) BGP
12 2 (0.36%) SAN
13 1 (0.18%) DSL
Database & Business Intelligence
1 34 (6.08%) Power BI
2 30 (5.37%) SQL Server
3 19 (3.40%) Data Warehouse
4 14 (2.50%) GIS
4 14 (2.50%) MySQL
5 13 (2.33%) Relational Database
6 12 (2.15%) Azure SQL Database
7 4 (0.72%) Geospatial Data
7 4 (0.72%) SQL Server Integration Services
7 4 (0.72%) SQL Server Reporting Services
8 3 (0.54%) Tableau
9 2 (0.36%) Big Data
9 2 (0.36%) BusinessObjects
9 2 (0.36%) Data Lake
9 2 (0.36%) Delta Lake
9 2 (0.36%) Hadoop
9 2 (0.36%) Oracle Database
9 2 (0.36%) Qlik Sense
9 2 (0.36%) SAP HANA
10 1 (0.18%) Metadata
Development Applications
1 49 (8.77%) JIRA
2 12 (2.15%) SQL Server Management Studio (SSMS)
3 8 (1.43%) Jenkins
4 4 (0.72%) Postman
5 2 (0.36%) Git
5 2 (0.36%) PowerBuilder
General
1 227 (40.61%) Finance
2 215 (38.46%) Social Skills
3 76 (13.60%) Banking
4 68 (12.16%) Analytical Skills
5 54 (9.66%) Inclusion and Diversity
6 42 (7.51%) Billing
7 39 (6.98%) Legal
8 30 (5.37%) Presentation Skills
9 29 (5.19%) Law
10 23 (4.11%) Public Sector
11 21 (3.76%) Retail
12 16 (2.86%) Investment Banking
13 15 (2.68%) Back Office
14 12 (2.15%) Financial Institution
15 11 (1.97%) Organisational Skills
16 10 (1.79%) Retail Banking
17 9 (1.61%) Telecoms
18 8 (1.43%) Influencing Skills
19 5 (0.89%) Front Office
20 4 (0.72%) Spanish Language
Job Titles
1 106 (18.96%) Analyst
2 74 (13.24%) Service Manager
3 60 (10.73%) Lead
4 56 (10.02%) IT Manager
5 51 (9.12%) Support Analyst
6 48 (8.59%) Senior
7 37 (6.62%) IT Support
8 36 (6.44%) IT Services Manager
9 35 (6.26%) Architect
10 33 (5.90%) Delivery Manager
10 33 (5.90%) Service Delivery Manager
11 28 (5.01%) Service Analyst
12 27 (4.83%) IT Analyst
13 24 (4.29%) Applications Support
14 22 (3.94%) Developer
14 22 (3.94%) Service Desk Analyst
15 21 (3.76%) Audit Manager
16 19 (3.40%) Applications Support Analyst
16 19 (3.40%) Team Leader
17 18 (3.22%) Solutions Architect
Libraries, Frameworks & Software Standards
1 26 (4.65%) Web Services
2 25 (4.47%) HTML
3 22 (3.94%) SOAP
3 22 (3.94%) XML
4 16 (2.86%) CSS
5 13 (2.33%) JSON
5 13 (2.33%) REST
6 9 (1.61%) LDAP
7 8 (1.43%) .NET
7 8 (1.43%) Ajax
8 6 (1.07%) AngularJS
8 6 (1.07%) Twitter Bootstrap
9 5 (0.89%) FIX Protocol
10 3 (0.54%) 802.1X
10 3 (0.54%) HTML5 Canvas
11 2 (0.36%) EDI
11 2 (0.36%) PySpark
12 1 (0.18%) Middleware
12 1 (0.18%) RESTful
12 1 (0.18%) Spring
Miscellaneous
1 53 (9.48%) Management Information System
2 28 (5.01%) Reinsurance
3 22 (3.94%) CMDB
4 18 (3.22%) Enterprise Software
5 17 (3.04%) Data Centre
6 16 (2.86%) Product Ownership
7 13 (2.33%) Legacy Systems
8 12 (2.15%) Hedge funds
9 11 (1.97%) Replication
9 11 (1.97%) Self-Motivation
10 10 (1.79%) Onboarding
11 9 (1.61%) Smartphone
12 6 (1.07%) AS400
12 6 (1.07%) Culture of Ownership
12 6 (1.07%) Greenfield Project
12 6 (1.07%) Linux Command Line
13 5 (0.89%) Public Cloud
14 4 (0.72%) Video Conferencing
15 3 (0.54%) Learning Management System
15 3 (0.54%) Tandem
Operating Systems
1 122 (21.82%) Windows
2 34 (6.08%) Windows 10
3 18 (3.22%) Windows Server
4 12 (2.15%) Mac OS
5 11 (1.97%) Linux
6 9 (1.61%) Apple iOS
7 8 (1.43%) Android
8 6 (1.07%) Windows 7
9 5 (0.89%) Mac OS X
9 5 (0.89%) Unix
9 5 (0.89%) Windows Server 2008
10 4 (0.72%) Red Hat Enterprise Linux
11 2 (0.36%) Windows Server 2012
11 2 (0.36%) Windows Vista
12 1 (0.18%) AIX
12 1 (0.18%) Solaris
12 1 (0.18%) VMS
Processes & Methodologies
1 294 (52.59%) ITSM
2 289 (51.70%) ITIL
3 147 (26.30%) Problem-Solving
4 124 (22.18%) Service Delivery
5 93 (16.64%) Problem Management
6 84 (15.03%) Customer Service
7 79 (14.13%) Incident Management
8 75 (13.42%) Change Management
9 65 (11.63%) Coaching
10 51 (9.12%) People Management
10 51 (9.12%) Performance Management
11 50 (8.94%) Agile
11 50 (8.94%) Roadmaps
12 48 (8.59%) Line Management
13 47 (8.41%) Business Development
14 46 (8.23%) Project Management
15 44 (7.87%) Stakeholder Management
16 38 (6.80%) Cybersecurity
17 37 (6.62%) Business Intelligence
18 35 (6.26%) Asset Management
Programming Languages
1 47 (8.41%) SQL
2 32 (5.72%) JavaScript
3 26 (4.65%) Python
4 16 (2.86%) PowerShell
5 13 (2.33%) C#
6 10 (1.79%) RPG
7 9 (1.61%) Java
7 9 (1.61%) Perl
8 7 (1.25%) Bash
8 7 (1.25%) T-SQL
9 2 (0.36%) PL/SQL
9 2 (0.36%) R
10 1 (0.18%) Scala
Qualifications
1 83 (14.85%) Degree
2 54 (9.66%) ITIL Certification
3 41 (7.33%) ACCA
4 37 (6.62%) Security Cleared
5 31 (5.55%) SC Cleared
6 16 (2.86%) ITIL Foundation Certificate
6 16 (2.86%) Microsoft Certification
7 10 (1.79%) A+ Certification
8 9 (1.61%) Azure Certification
8 9 (1.61%) Cisco Certification
8 9 (1.61%) Computer Science Degree
8 9 (1.61%) Master's Degree
9 8 (1.43%) CISSP
10 6 (1.07%) CCNP
10 6 (1.07%) CISM
10 6 (1.07%) MCDST
11 4 (0.72%) CEH
11 4 (0.72%) PMI Certification
12 3 (0.54%) CCNA
12 3 (0.54%) PMP
Quality Assurance & Compliance
1 45 (8.05%) SLA
2 41 (7.33%) GAAP
2 41 (7.33%) IFRS
3 11 (1.97%) ISO/IEC 27001
4 8 (1.43%) PCI DSS
5 7 (1.25%) GDPR
6 5 (0.89%) COBIT
6 5 (0.89%) HIPAA
6 5 (0.89%) PMO
6 5 (0.89%) QA
7 4 (0.72%) Cyber Essentials
8 3 (0.54%) NIST
9 2 (0.36%) Accessibility
9 2 (0.36%) Cyber Essentials PLUS
9 2 (0.36%) Data Quality
9 2 (0.36%) ISO 9001
10 1 (0.18%) ISO/IEC 20000
10 1 (0.18%) NCSC
10 1 (0.18%) PMBOK
System Software
1 81 (14.49%) Active Directory
2 20 (3.58%) VMware Infrastructure
3 12 (2.15%) Firmware
4 11 (1.97%) VMware ESXi
5 8 (1.43%) Virtual Desktop
6 6 (1.07%) Docker
7 3 (0.54%) Hyper-V
7 3 (0.54%) vSphere
8 2 (0.36%) Oracle RAC
8 2 (0.36%) XenApp
8 2 (0.36%) XenDesktop
9 1 (0.18%) Veritas Cluster Server
Systems Management
1 41 (7.33%) Microsoft Intune
2 28 (5.01%) SCCM
3 11 (1.97%) SCOM
4 8 (1.43%) HP UCMDB
5 7 (1.25%) Kubernetes
6 5 (0.89%) Terraform
7 4 (0.72%) CASB
8 3 (0.54%) Active Directory Federation Services
8 3 (0.54%) ITRS Geneos
8 3 (0.54%) NetBackup
8 3 (0.54%) OpenView
8 3 (0.54%) QRadar
8 3 (0.54%) vCenter Server
9 2 (0.36%) Data Guard
9 2 (0.36%) McAfee ePO
10 1 (0.18%) BMC PATROL
10 1 (0.18%) Control-M
10 1 (0.18%) EMC NetWorker
10 1 (0.18%) Norton AntiVirus
10 1 (0.18%) WSUS
Vendors
1 147 (26.30%) Microsoft
2 80 (14.31%) ServiceNow
3 41 (7.33%) CA
4 35 (6.26%) Remedy
5 32 (5.72%) VMware
6 28 (5.01%) BMC
7 27 (4.83%) HP
8 22 (3.94%) Google
9 21 (3.76%) Oracle
10 20 (3.58%) Apple
11 18 (3.22%) IBM
12 17 (3.04%) Dell
13 16 (2.86%) Cisco
14 13 (2.33%) Veeam
15 12 (2.15%) FNZ
16 11 (1.97%) Citrix
17 10 (1.79%) iManage
17 10 (1.79%) NetApp
17 10 (1.79%) SAP
18 9 (1.61%) Bloomberg