The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 140 138 166
Rank change year-on-year
-2 +28
Permanent jobs citing Service Management 1005 1011 781
As % of all permanent IT jobs located in London 2.29% 2.20% 1.78%
As % of the Processes & Methodologies category 2.67% 2.60% 2.11%
Number of salaries quoted 846 805 630
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,000 £31,000
10% offered a salary of more than £80,000 £75,000 £75,000
UK excluding London average salary £44,000 £42,500 £44,250
% change year-on-year
+3.52% -3.95%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37581 38869 36946
As % of all permanent IT jobs located in London 85.67% 84.53% 84.32%
Number of salaries quoted 31760 32009 30612
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £38,500 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 4 September 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 228 £50,000 -9.09% 27
Canary Wharf +5 26 £67,500 -10.00%
Croydon +2 6 £52,500 +54.41%
Chessington +5 5 £32,500 -23.52%
Uxbridge -12 5 £45,000 -10.00% 2
Surbiton - 5 £19,000 -
Hounslow +10 4 £52,500 +6.06% 1
Paddington +4 3 £52,500 -
Docklands, London -3 3 £72,500 +20.83%
Harrow +10 2 - -
Lewisham - 2 £32,500 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 4 September 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1386 (68.82%) ITIL
2 628 (31.18%) Finance
3 588 (29.20%) Service Delivery
4 461 (22.89%) Microsoft
5 457 (22.69%) Windows
6 456 (22.64%) ITSM
7 374 (18.57%) Project Management
8 316 (15.69%) PRINCE2
9 282 (14.00%) SLA
10 278 (13.80%) Banking
11 274 (13.60%) Change Management
12 269 (13.36%) Degree
13 268 (13.31%) Agile Software Development
14 259 (12.86%) Analytical Skills
15 252 (12.51%) Stakeholder Management
16 248 (12.31%) Active Directory
17 245 (12.16%) MS Excel
18 235 (11.67%) SQL
19 223 (11.07%) MS Office
20 215 (10.68%) Problem Management
21 205 (10.18%) Incident Management
22 202 (10.03%) Data Centre
23 191 (9.48%) Management Information System
24 179 (8.89%) ITIL Certification
25 177 (8.79%) Linux
26 168 (8.34%) VMware
27 158 (7.85%) SQL Server
28 157 (7.80%) Telecoms
29 155 (7.70%) Continuous Improvement
30 150 (7.45%) Configuration Management

Service Management
Top Related IT Skills in London by Category

For the 6 months to 4 September 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 113 (5.61%) MS Exchange
2 97 (4.82%) SharePoint
3 53 (2.63%) Blackberry Enterprise Server
4 48 (2.38%) IIS
5 44 (2.18%) Apache
5 44 (2.18%) Exchange Server 2010
6 40 (1.99%) Tomcat
7 30 (1.49%) Drupal
8 29 (1.44%) CMS
9 27 (1.34%) nginx
10 24 (1.19%) WorkSite
11 22 (1.09%) WebSphere
12 21 (1.04%) Lync
13 19 (0.94%) Exchange Server 2007
14 15 (0.74%) JBoss
14 15 (0.74%) IBM Notes
15 14 (0.70%) Documentum
16 13 (0.65%) Exchange Server 2013
17 12 (0.60%) Elasticsearch
18 11 (0.55%) FileNet
Applications
1 245 (12.16%) MS Excel
2 223 (11.07%) MS Office
3 32 (1.59%) MS PowerPoint
4 27 (1.34%) MS Visio
5 26 (1.29%) MS Project
6 4 (0.20%) Spreadsheet
7 2 (0.099%) Acrobat
8 1 (0.050%) InfoPath
Business Applications
1 48 (2.38%) Remedy ITSM
2 30 (1.49%) SAP SM
3 15 (0.74%) SAP ERP
4 10 (0.50%) Dynamics CRM
5 9 (0.45%) SAP Oil and Gas
6 5 (0.25%) Markit EDM
7 4 (0.20%) Dynamics AX
8 3 (0.15%) ResourceLink
8 3 (0.15%) assyst
8 3 (0.15%) Cognos Planning
8 3 (0.15%) SAP SD
8 3 (0.15%) Agresso
8 3 (0.15%) SAP PP
8 3 (0.15%) SAP MII
9 2 (0.099%) CODA-Financials
9 2 (0.099%) Oracle Applications
9 2 (0.099%) SAP FI/CO
9 2 (0.099%) SAP CO
9 2 (0.099%) Oracle Financials
9 2 (0.099%) PeopleSoft Financials
Cloud Services
1 59 (2.93%) SaaS
2 36 (1.79%) Office 365
3 25 (1.24%) Amazon AWS
4 22 (1.09%) Microsoft Azure
5 21 (1.04%) Cloud Computing
6 14 (0.70%) PaaS
7 12 (0.60%) Mimecast
8 9 (0.45%) IaaS
9 8 (0.40%) Yammer
10 1 (0.050%) AWS CloudFormation
Communications & Networking
1 93 (4.62%) Firewall
2 85 (4.22%) LAN
3 82 (4.07%) DNS
4 80 (3.97%) VPN
5 75 (3.72%) WAN
6 68 (3.38%) Internet
7 58 (2.88%) TCP/IP
8 51 (2.53%) SAN
9 41 (2.04%) SSL
10 38 (1.89%) DHCP
11 33 (1.64%) MPLS
12 31 (1.54%) Wireless
12 31 (1.54%) VLAN
13 27 (1.34%) Network Security
14 24 (1.19%) VoIP
15 22 (1.09%) LDAP
15 22 (1.09%) IP Telephony
16 18 (0.89%) Intrusion Detection
16 18 (0.89%) NAS
16 18 (0.89%) FTP
Database & Business Intelligence
1 158 (7.85%) SQL Server
2 60 (2.98%) MySQL
3 44 (2.18%) Oracle Database
4 35 (1.74%) Relational Database
5 31 (1.54%) Big Data
6 29 (1.44%) Data Warehouse
7 25 (1.24%) SQL Server Reporting Services
8 21 (1.04%) SQL Server Integration Services
9 17 (0.84%) SQL Server Analysis Services
10 15 (0.74%) Oracle Database 11g
11 12 (0.60%) PostgreSQL
12 10 (0.50%) SQLPlus
12 10 (0.50%) SAP HANA
13 9 (0.45%) QlikView
14 8 (0.40%) SQL Server 2008
14 8 (0.40%) OLTP
15 7 (0.35%) Oracle Reports
15 7 (0.35%) Apache Cassandra
16 6 (0.30%) NoSQL
16 6 (0.30%) EDRMS
Development Applications
1 41 (2.04%) Subversion
2 39 (1.94%) Git (software)
3 33 (1.64%) Jenkins
4 31 (1.54%) Maven
5 21 (1.04%) JIRA
6 16 (0.79%) Hudson
7 14 (0.70%) Team Foundation Server
8 12 (0.60%) WebDriver
8 12 (0.60%) Selenium
9 7 (0.35%) Visual Studio
9 7 (0.35%) PowerDesigner
10 5 (0.25%) Ant
11 4 (0.20%) Cucumber
11 4 (0.20%) VSS/SourceSafe
12 3 (0.15%) FishEye
13 2 (0.099%) Gradle
13 2 (0.099%) SoapUI
13 2 (0.099%) Atlassian Bamboo
14 1 (0.050%) Rational Rose
14 1 (0.050%) Toad
General
1 628 (31.18%) Finance
2 278 (13.80%) Banking
3 157 (7.80%) Telecoms
4 125 (6.21%) Law
5 124 (6.16%) Legal
6 99 (4.92%) Retail
7 71 (3.53%) Marketing
8 69 (3.43%) Financial Institution
9 64 (3.18%) Manufacturing
10 55 (2.73%) Investment Banking
11 39 (1.94%) Back Office
12 38 (1.89%) Front Office
13 24 (1.19%) Billing
14 20 (0.99%) Advertising
15 16 (0.79%) Games
15 16 (0.79%) Pharmaceutical
16 15 (0.74%) French Language
17 14 (0.70%) International Banking
18 11 (0.55%) Retail Banking
19 10 (0.50%) Aerospace
Job Titles
1 445 (22.10%) Service Manager
2 359 (17.83%) Analyst
3 181 (8.99%) Delivery Manager
4 169 (8.39%) Consultant
5 162 (8.04%) Services Delivery Manager
6 154 (7.65%) Support Analyst
7 132 (6.55%) Service Analyst
8 107 (5.31%) Applications Support
9 105 (5.21%) Architect
10 94 (4.67%) Service Desk Analyst
11 83 (4.12%) Project Manager
12 57 (2.83%) IT Services Manager
13 47 (2.33%) Business Analyst
14 46 (2.28%) Service Desk Manager
15 44 (2.18%) Support Engineer
16 42 (2.09%) Systems Engineer
16 42 (2.09%) Problem Manager
17 39 (1.94%) Senior Manager
17 39 (1.94%) Configuration Manager
18 38 (1.89%) Administrator
Libraries, Frameworks & Software Standards
1 65 (3.23%) .NET
2 35 (1.74%) Web Services
3 29 (1.44%) HTML
4 24 (1.19%) CSS
5 22 (1.09%) Middleware
6 21 (1.04%) ASP.NET
6 21 (1.04%) REST
7 20 (0.99%) XML
8 12 (0.60%) Gherkin
9 11 (0.55%) jQuery
10 10 (0.50%) SOAP
10 10 (0.50%) Ajax
11 9 (0.45%) ActiveX
12 8 (0.40%) COM
12 8 (0.40%) J2EE
12 8 (0.40%) OpenMP
12 8 (0.40%) FIX Protocol
13 6 (0.30%) Application Packaging
13 6 (0.30%) LAMP
13 6 (0.30%) CGI
Miscellaneous
1 259 (12.86%) Analytical Skills
2 202 (10.03%) Data Centre
3 191 (9.48%) Management Information System
4 99 (4.92%) Blackberry
5 60 (2.98%) Computer Science
6 51 (2.53%) CMDB
7 47 (2.33%) iPad
8 46 (2.28%) Performance Metrics
9 43 (2.14%) PMI
10 37 (1.84%) Thin Client
10 37 (1.84%) Fat Client
11 26 (1.29%) Video Conferencing
11 26 (1.29%) FMCG
12 25 (1.24%) Enterprise Software
13 24 (1.19%) iPhone
13 24 (1.19%) Clustering
14 23 (1.14%) Client/Server
14 23 (1.14%) Statistics
15 20 (0.99%) Foreign Exchange (FX)
15 20 (0.99%) Distributed Denial-of-Service
Operating Systems
1 457 (22.69%) Windows
2 177 (8.79%) Linux
3 143 (7.10%) Windows 7
4 112 (5.56%) UNIX
5 90 (4.47%) Windows Server 2008
6 60 (2.98%) Windows Server 2012
7 58 (2.88%) Android
8 46 (2.28%) Apple iOS
9 42 (2.09%) Windows Server 2003
10 36 (1.79%) Red Hat Enterprise Linux
11 24 (1.19%) Mac OS X
12 22 (1.09%) Windows XP
12 22 (1.09%) Windows 8
13 19 (0.94%) Windows Mobile
14 18 (0.89%) Solaris
14 18 (0.89%) Ubuntu
14 18 (0.89%) CentOS
15 6 (0.30%) Windows Vista
15 6 (0.30%) Debian
16 5 (0.25%) AIX
Processes & Methodologies
1 1386 (68.82%) ITIL
2 588 (29.20%) Service Delivery
3 456 (22.64%) ITSM
4 374 (18.57%) Project Management
5 316 (15.69%) PRINCE2
6 274 (13.60%) Change Management
7 268 (13.31%) Agile Software Development
8 252 (12.51%) Stakeholder Management
9 215 (10.68%) Problem Management
10 205 (10.18%) Incident Management
11 155 (7.70%) Continuous Improvement
12 150 (7.45%) Configuration Management
13 146 (7.25%) Release Management
14 128 (6.36%) ITIL V3
15 116 (5.76%) Risk Management
16 104 (5.16%) Waterfall
17 94 (4.67%) Root Cause Analysis
18 93 (4.62%) Change Control
19 92 (4.57%) Line Management
19 92 (4.57%) People Management
Programming Languages
1 235 (11.67%) SQL
2 77 (3.82%) Java
3 65 (3.23%) JavaScript
4 55 (2.73%) C
5 36 (1.79%) Python
6 33 (1.64%) T-SQL
7 31 (1.54%) PowerShell
8 30 (1.49%) PHP
9 26 (1.29%) Perl
10 24 (1.19%) PL/SQL
11 23 (1.14%) Shell Script
12 19 (0.94%) C#
13 15 (0.74%) C++
13 15 (0.74%) VB
14 14 (0.70%) Bash Shell
15 12 (0.60%) VBScript
16 11 (0.55%) Korn
17 9 (0.45%) VBA
18 8 (0.40%) Fortran
19 6 (0.30%) Ruby
Qualifications
1 269 (13.36%) Degree
2 179 (8.89%) ITIL Certification
3 83 (4.12%) Security Cleared
4 81 (4.02%) Microsoft Certification
5 76 (3.77%) ISEB
6 74 (3.67%) PMI Certification
7 63 (3.13%) Cisco Certification
8 55 (2.73%) MCSE
9 53 (2.63%) SC Cleared
9 53 (2.63%) Six Sigma Green Belt
10 48 (2.38%) CCNA
11 44 (2.18%) ITIL Foundation Certificate
12 41 (2.04%) MCP
13 38 (1.89%) CISSP
14 31 (1.54%) PMP
15 30 (1.49%) ISTQB
16 29 (1.44%) PRINCE2 Certification
17 21 (1.04%) CISM
17 21 (1.04%) MCSA
17 21 (1.04%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 282 (14.00%) SLA
2 82 (4.07%) QA
3 65 (3.23%) ISO/IEC 27001
4 61 (3.03%) COBIT
5 27 (1.34%) ISO 9001
6 21 (1.04%) PCI DSS
6 21 (1.04%) PMBOK
7 11 (0.55%) Data Quality
7 11 (0.55%) Sarbanes-Oxley
8 7 (0.35%) JSP 440
9 6 (0.30%) 21 CFR Part 11
9 6 (0.30%) Solvency II
9 6 (0.30%) HIPAA
10 3 (0.15%) ISO 14001
11 2 (0.099%) Basel III
12 1 (0.050%) BS25999
12 1 (0.050%) ISO/IEC 20000
System Software
1 248 (12.31%) Active Directory
2 122 (6.06%) VMware Infrastructure
3 47 (2.33%) XenDesktop
4 31 (1.54%) XenApp
5 27 (1.34%) Hyper-V
6 26 (1.29%) Microsoft App-V
7 17 (0.84%) VMware ESX
7 17 (0.84%) Varnish
8 8 (0.40%) vSphere
9 7 (0.35%) VMware Workstation
10 5 (0.25%) Terminal Server
11 4 (0.20%) Xsan
12 3 (0.15%) Oracle RAC
12 3 (0.15%) KVM
13 2 (0.099%) Docker
13 2 (0.099%) VMware ESXi
13 2 (0.099%) vCloud
13 2 (0.099%) Samba
13 2 (0.099%) Xen
14 1 (0.050%) Squid
Systems Management
1 54 (2.68%) SCCM
2 23 (1.14%) HP Quality Center
2 23 (1.14%) Puppet
3 20 (0.99%) Opscode Chef
4 19 (0.94%) Nagios
5 18 (0.89%) Tivoli
6 17 (0.84%) Salt
7 14 (0.70%) logstash
8 13 (0.65%) Symantec Enterprise Vault
9 11 (0.55%) SCOM
10 10 (0.50%) ServiceCenter
10 10 (0.50%) AirWatch
10 10 (0.50%) Kibana
11 8 (0.40%) Ansible
12 7 (0.35%) Casper Suite
13 6 (0.30%) Oracle Identity Management
13 6 (0.30%) NetBackup
14 5 (0.25%) Backup Exec
14 5 (0.25%) Norton AntiVirus
14 5 (0.25%) Control-M
Vendors
1 461 (22.89%) Microsoft
2 168 (8.34%) VMware
3 137 (6.80%) Cisco
4 131 (6.50%) Oracle
5 128 (6.36%) ServiceNow
6 120 (5.96%) HP
7 117 (5.81%) Citrix
8 87 (4.32%) Remedy
9 80 (3.97%) SAP
10 43 (2.14%) IBM
11 38 (1.89%) Red Hat
12 37 (1.84%) BMC
13 33 (1.64%) EMC
14 31 (1.54%) Symantec
15 30 (1.49%) Apple
16 29 (1.44%) Reuters
17 24 (1.19%) OpenText
17 24 (1.19%) CollabNet
18 23 (1.14%) Salesforce.com
19 22 (1.09%) McAfee
East London
Pirean Limited
Salary: From £50,000 to £70,000 per annum Pacakge dependent on qualifications
Posted: 1 hour ago
Hounslow, Middlesex
The Resourcing Hub
Salary: From £48,000 to £50,000 per annum
Posted: 3 hours ago
London
Give-A-Grad-A-Go Ltd
Salary: £26k - 27k per year
Posted: 3 hours ago
London
Airbus
Posted: 4 hours ago
London
Airbus
Posted: 5 hours ago
London
83Zero
Salary: From £50,000 to £70,000 per annum
Posted: 22 hours ago
City, London
Eligo Recruitment Ltd
Salary: £48000 - £55000 per annum + Full Benefits
Posted: Yesterday
London
Deloitte
Salary: competitive
Posted: Yesterday
South East London
TFL
Salary: From £50,000 to £55,000 per annum Excellent Benefits
Posted: Yesterday
London
ComputAppoint
Salary: £45000 - £50000 per annum
Posted: Yesterday
London
Online Recruitment Corporation Ltd
Posted: Yesterday
London
Executive Recruitment Services (ERS)
Salary: £25000 - £36000 per annum
Posted: Yesterday
London
Global Technology Solutions Ltd
Salary: £80000 - £85000 per annum + excellent benefits
Posted: Yesterday
London
The People Network
Salary: £100000 per annum + bonus + benefits
Posted: Yesterday
City, London
The People Network
Salary: £110000 per annum
Posted: Yesterday
London
The People Network
Salary: £100000 - £125000 per annum + pension, health
Posted: Yesterday
London
The People Network
Salary: £100000 - £125000 per annum + pension, health
Posted: Yesterday
City, London
The People Network
Salary: £100000 - £120000 per annum + package + bonus
Posted: Yesterday
London
Lorien Resourcing
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 2 days ago
London
Etech Partners
Salary: To £50K + Bens
Posted: 2 days ago