The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 125 144 184
Rank change year-on-year
+19 +40
Permanent jobs citing Service Management 981 894 666
As % of all permanent IT jobs located in London 2.34% 2.06% 1.50%
As % of the Processes & Methodologies category 2.80% 2.45% 1.81%
Number of salaries quoted 796 689 559
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,750 £33,000 £32,500
10% offered a salary of more than £80,000 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35092 36427 36699
As % of all permanent IT jobs located in London 83.61% 83.77% 82.38%
Number of salaries quoted 29275 29500 30856
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 3 March 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +43 284 £52,500 -4.54% 34
Croydon +24 14 £25,500 -32.00%
Canary Wharf +22 11 £87,500 +45.83%
Bromley +13 11 £55,000 +16.40% 1
Chessington -4 7 £45,000 -10.00%
Docklands, London 0 6 £55,000 -
Rainham - 5 £32,500 -
Chiswick - 4 £57,500 -
Ruislip - 3 £40,000 -
Kingston Upon Thames -16 2 £38,750 -22.50% 2
Teddington - 2 £22,500 -
Harrow +7 1 £37,500 -16.66%
Twickenham -4 1 - -
Uxbridge -4 1 £35,000 -44.00%
Wembley - 1 £30,000 -
Carshalton - 1 £25,000 -
Edgware - 1 - -
Wimbledon - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 3 March 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1328 (65.71%) ITIL
2 655 (32.41%) Finance
3 555 (27.46%) Windows
4 526 (26.03%) Service Delivery
5 439 (21.72%) ITSM
6 408 (20.19%) Microsoft
7 347 (17.17%) Project Management
8 320 (15.83%) Degree
9 308 (15.24%) SLA
10 282 (13.95%) Active Directory
11 277 (13.71%) SQL
12 254 (12.57%) PRINCE2
13 246 (12.17%) Analytical Skills
14 241 (11.92%) Change Management
15 234 (11.58%) MS Office
16 204 (10.09%) Linux
16 204 (10.09%) Stakeholder Management
17 196 (9.70%) MS Excel
18 190 (9.40%) VMware
19 189 (9.35%) Banking
20 186 (9.20%) Windows 7
21 178 (8.81%) Incident Management
22 169 (8.36%) Cisco
23 162 (8.02%) Oracle
23 162 (8.02%) Problem Management
24 157 (7.77%) Citrix
25 153 (7.57%) Continuous Improvement
26 151 (7.47%) UNIX
27 147 (7.27%) Telecoms
28 145 (7.17%) VMware Infrastructure

Service Management
Top Related IT Skills in London by Category

For the 6 months to 3 March 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 119 (5.89%) SharePoint
2 116 (5.74%) MS Exchange
3 41 (2.03%) Lync
3 41 (2.03%) Exchange Server 2010
4 36 (1.78%) Apache
5 25 (1.24%) IIS
6 24 (1.19%) Blackberry Enterprise Server
7 19 (0.94%) Tomcat
8 18 (0.89%) Exchange Server 2007
9 17 (0.84%) Confluence
10 15 (0.74%) Exchange Server 2003
11 14 (0.69%) IBM Notes
12 10 (0.49%) CMS
12 10 (0.49%) WebSphere
13 9 (0.45%) GroupWise
13 9 (0.45%) JBoss
13 9 (0.45%) Documentum
13 9 (0.45%) Exchange Server 2013
14 8 (0.40%) WebLogic
15 6 (0.30%) WorkSite
Applications
1 234 (11.58%) MS Office
2 196 (9.70%) MS Excel
3 47 (2.33%) MS PowerPoint
4 38 (1.88%) MS Visio
5 21 (1.04%) MS Project
6 18 (0.89%) InfoPath
7 3 (0.15%) Spreadsheet
Business Applications
1 87 (4.30%) Remedy ITSM
2 14 (0.69%) SAP APO
3 6 (0.30%) SAP CRM
4 5 (0.25%) SAP SM
4 5 (0.25%) SAP ERP
5 4 (0.20%) SAP FI
5 4 (0.20%) SAP MM
5 4 (0.20%) SAP FI/CO
5 4 (0.20%) Global One
5 4 (0.20%) SAP CO
6 3 (0.15%) Cognos TM1
6 3 (0.15%) assyst
6 3 (0.15%) SAP PP
6 3 (0.15%) SAP CCM
6 3 (0.15%) SAP SCM
6 3 (0.15%) Markit EDM
7 2 (0.099%) Oracle Utilities
7 2 (0.099%) SAP BPC
7 2 (0.099%) ResourceLink
7 2 (0.099%) SAP HCM
Cloud Services
1 81 (4.01%) SaaS
2 16 (0.79%) Cloud Computing
2 16 (0.79%) Microsoft Azure
2 16 (0.79%) Office 365
3 12 (0.59%) Yammer
4 11 (0.54%) Amazon AWS
5 4 (0.20%) Force.com
5 4 (0.20%) IaaS
6 3 (0.15%) PaaS
7 2 (0.099%) Google Apps
8 1 (0.049%) SuccessFactors
8 1 (0.049%) IBM SmartCloud
8 1 (0.049%) SoftLayer
Communications & Networking
1 139 (6.88%) Firewall
2 120 (5.94%) VPN
3 93 (4.60%) TCP/IP
4 90 (4.45%) LAN
5 84 (4.16%) WAN
6 74 (3.66%) SAN
7 70 (3.46%) DNS
8 64 (3.17%) MPLS
9 59 (2.92%) Internet
10 47 (2.33%) SSL
11 42 (2.08%) VoIP
12 39 (1.93%) Network Security
13 34 (1.68%) Wireless
13 34 (1.68%) BGP
14 33 (1.63%) OSPF
15 32 (1.58%) VLAN
16 28 (1.39%) NAS
17 23 (1.14%) DHCP
18 20 (0.99%) SMTP
18 20 (0.99%) LDAP
Database & Business Intelligence
1 139 (6.88%) SQL Server
2 67 (3.32%) Data Warehouse
3 45 (2.23%) Data Mining
4 42 (2.08%) MySQL
5 40 (1.98%) Oracle Database
6 33 (1.63%) VLDB
7 23 (1.14%) Oracle Reports
7 23 (1.14%) Oracle BI EE
7 23 (1.14%) Oracle ODI
8 22 (1.09%) Relational Database
9 21 (1.04%) SQL Server Reporting Services
10 20 (0.99%) Oracle Database 11g
11 14 (0.69%) DB2
12 13 (0.64%) SQL Server 2008
13 12 (0.59%) SQL Server Integration Services
14 8 (0.40%) Essbase
14 8 (0.40%) MongoDB
14 8 (0.40%) Big Data
15 7 (0.35%) EDRMS
16 6 (0.30%) SAP BW
Development Applications
1 44 (2.18%) JIRA
2 26 (1.29%) Jenkins
3 22 (1.09%) Subversion
4 17 (0.84%) Artifactory
5 9 (0.45%) LoadRunner
6 7 (0.35%) JMeter
6 7 (0.35%) JProfiler
6 7 (0.35%) Atlassian Bamboo
7 6 (0.30%) ClearQuest
7 6 (0.30%) ClearCase
7 6 (0.30%) Rational Rose
8 4 (0.20%) Git (software)
9 3 (0.15%) MSI
9 3 (0.15%) InstallShield
9 3 (0.15%) Lombardi
10 2 (0.099%) PowerBuilder
10 2 (0.099%) Team Foundation Server
10 2 (0.099%) PHPUnit
10 2 (0.099%) Behat
11 1 (0.049%) WebDriver
General
1 655 (32.41%) Finance
2 189 (9.35%) Banking
3 147 (7.27%) Telecoms
4 109 (5.39%) Retail
5 85 (4.21%) Legal
6 77 (3.81%) Law
7 62 (3.07%) Investment Banking
8 61 (3.02%) Marketing
9 58 (2.87%) Advertising
10 55 (2.72%) Financial Institution
11 52 (2.57%) Front Office
12 41 (2.03%) Manufacturing
13 35 (1.73%) Publishing
14 29 (1.43%) Games
15 28 (1.39%) Billing
16 18 (0.89%) Back Office
16 18 (0.89%) Spanish Language
16 18 (0.89%) French Language
17 15 (0.74%) German Language
18 5 (0.25%) Italian Language
Job Titles
1 383 (18.95%) Service Manager
2 358 (17.71%) Analyst
3 150 (7.42%) Consultant
3 150 (7.42%) Delivery Manager
4 147 (7.27%) Services Delivery Manager
5 137 (6.78%) Architect
6 135 (6.68%) Support Analyst
7 105 (5.20%) Service Analyst
8 78 (3.86%) Service Desk Analyst
9 77 (3.81%) Developer
10 76 (3.76%) Project Manager
11 63 (3.12%) Senior Manager
12 58 (2.87%) Applications Support
12 58 (2.87%) Administrator
13 53 (2.62%) Desktop Support
14 51 (2.52%) Support Engineer
15 48 (2.38%) Network Engineer
15 48 (2.38%) Transition Manager
16 47 (2.33%) Infrastructure Engineer
17 45 (2.23%) Business Analyst
Libraries, Frameworks & Software Standards
1 73 (3.61%) Web Services
2 58 (2.87%) XML
3 46 (2.28%) HTML
4 41 (2.03%) .NET
5 34 (1.68%) SOAP
6 29 (1.43%) Middleware
7 23 (1.14%) CSS
8 22 (1.09%) J2EE
9 18 (0.89%) Ajax
10 16 (0.79%) COM
11 15 (0.74%) REST
12 13 (0.64%) JSON
13 12 (0.59%) ASP.NET
14 10 (0.49%) Spring
15 9 (0.45%) XSL
15 9 (0.45%) LAMP
16 8 (0.40%) Doctrine
17 7 (0.35%) HTML5
18 5 (0.25%) Java EE
18 5 (0.25%) Application Packaging
Miscellaneous
1 246 (12.17%) Analytical Skills
2 112 (5.54%) Management Information System
3 92 (4.55%) Blackberry
4 76 (3.76%) Computer Science
5 53 (2.62%) CMDB
6 52 (2.57%) PMI
7 37 (1.83%) iPad
8 31 (1.53%) Foreign Exchange (FX)
9 30 (1.48%) Enterprise Software
10 26 (1.29%) Fat Client
10 26 (1.29%) Thin Client
11 24 (1.19%) Performance Metrics
12 22 (1.09%) iPhone
13 21 (1.04%) Client/Server
14 20 (0.99%) Clustering
15 19 (0.94%) Statistics
16 18 (0.89%) Video Conferencing
16 18 (0.89%) Open Source
16 18 (0.89%) Mainframe
17 16 (0.79%) Tandem
Operating Systems
1 555 (27.46%) Windows
2 204 (10.09%) Linux
3 186 (9.20%) Windows 7
4 151 (7.47%) UNIX
5 132 (6.53%) Windows Server 2008
6 70 (3.46%) Windows Server 2012
7 64 (3.17%) Windows XP
8 51 (2.52%) Windows Server 2003
9 43 (2.13%) Solaris
10 42 (2.08%) Windows 8
11 39 (1.93%) Red Hat Enterprise Linux
12 32 (1.58%) Apple iOS
13 27 (1.34%) Android
14 21 (1.04%) Mac OS X
15 15 (0.74%) AIX
15 15 (0.74%) CentOS
16 14 (0.69%) Debian
17 10 (0.49%) Windows Vista
18 8 (0.40%) NetWare
19 6 (0.30%) Windows 2000 Server
Processes & Methodologies
1 1328 (65.71%) ITIL
2 526 (26.03%) Service Delivery
3 439 (21.72%) ITSM
4 347 (17.17%) Project Management
5 254 (12.57%) PRINCE2
6 241 (11.92%) Change Management
7 204 (10.09%) Stakeholder Management
8 178 (8.81%) Incident Management
9 162 (8.02%) Problem Management
10 153 (7.57%) Continuous Improvement
11 141 (6.98%) ITIL V3
12 125 (6.19%) Agile Software Development
13 102 (5.05%) E-Commerce
14 95 (4.70%) CRM
15 84 (4.16%) Release Management
15 84 (4.16%) Business Analysis
16 79 (3.91%) Business Intelligence
16 79 (3.91%) Configuration Management
17 74 (3.66%) Root Cause Analysis
18 70 (3.46%) People Management
Programming Languages
1 277 (13.71%) SQL
2 99 (4.90%) Java
3 69 (3.41%) C
4 67 (3.32%) JavaScript
5 40 (1.98%) Perl
6 31 (1.53%) PHP
7 24 (1.19%) PL/SQL
8 22 (1.09%) VBScript
9 21 (1.04%) PowerShell
10 20 (0.99%) Python
11 19 (0.94%) Shell Script
12 16 (0.79%) C#
13 12 (0.59%) VBA
13 12 (0.59%) Bash Shell
14 11 (0.54%) ABAP
14 11 (0.54%) VB
15 8 (0.40%) Ruby
16 5 (0.25%) C++
17 3 (0.15%) SAPscript
17 3 (0.15%) Apex Code
Qualifications
1 320 (15.83%) Degree
2 134 (6.63%) Security Cleared
3 118 (5.84%) ITIL Certification
4 100 (4.95%) SC Cleared
5 93 (4.60%) Microsoft Certification
6 74 (3.66%) Cisco Certification
7 70 (3.46%) PMI Certification
8 68 (3.36%) MCSE
9 54 (2.67%) ISEB
10 52 (2.57%) ITIL Foundation Certificate
11 50 (2.47%) CCNA
12 44 (2.18%) MCP
13 34 (1.68%) CCNP
14 31 (1.53%) CISSP
15 30 (1.48%) ISTQB
16 29 (1.43%) PRINCE2 Certification
17 26 (1.29%) VCP4
18 22 (1.09%) PMP
18 22 (1.09%) CISM
18 22 (1.09%) MCSA
Quality Assurance & Compliance
1 308 (15.24%) SLA
2 59 (2.92%) QA
3 48 (2.38%) COBIT
4 47 (2.33%) ISO/IEC 27001
5 26 (1.29%) PCI DSS
6 24 (1.19%) ISO 9001
7 6 (0.30%) Sarbanes-Oxley
7 6 (0.30%) ISO 14001
8 3 (0.15%) MiFID
8 3 (0.15%) EMIR
9 2 (0.099%) PMBOK
9 2 (0.099%) ISO 9000
10 1 (0.049%) Solvency II
System Software
1 282 (13.95%) Active Directory
2 145 (7.17%) VMware Infrastructure
3 38 (1.88%) vSphere
4 36 (1.78%) XenApp
4 36 (1.78%) Hyper-V
5 24 (1.19%) VMware ESX
6 23 (1.14%) XenDesktop
7 16 (0.79%) vCloud
8 13 (0.64%) Snort
9 11 (0.54%) Microsoft App-V
10 10 (0.49%) VMware Workstation
11 9 (0.45%) XenServer
12 7 (0.35%) Terminal Services
13 6 (0.30%) Xen
14 5 (0.25%) NFS
14 5 (0.25%) Samba
15 4 (0.20%) Citrix Presentation Server
15 4 (0.20%) Veritas Cluster Server
15 4 (0.20%) KVM
15 4 (0.20%) VMware ESXi
Systems Management
1 55 (2.72%) SCCM
2 42 (2.08%) SCOM
3 27 (1.34%) HP Quality Center
4 24 (1.19%) Nagios
5 20 (0.99%) Puppet
6 15 (0.74%) Norton AntiVirus
6 15 (0.74%) Tivoli
7 14 (0.69%) Opscode Chef
8 13 (0.64%) Oracle Enterprise Manager
8 13 (0.64%) Legato
8 13 (0.64%) HP UCMDB
9 12 (0.59%) Opsview
10 11 (0.54%) WSUS
11 10 (0.49%) NetBackup
11 10 (0.49%) logstash
12 9 (0.45%) HP SiteScope
12 9 (0.45%) Tivoli Storage Manager
13 8 (0.40%) SCOrch
14 7 (0.35%) Vagrant
14 7 (0.35%) Backup Exec
Vendors
1 408 (20.19%) Microsoft
2 190 (9.40%) VMware
3 169 (8.36%) Cisco
4 162 (8.02%) Oracle
5 157 (7.77%) Citrix
6 142 (7.03%) Remedy
7 102 (5.05%) ServiceNow
8 95 (4.70%) HP
9 74 (3.66%) BMC
10 68 (3.36%) SAP
11 64 (3.17%) Red Hat
12 51 (2.52%) Juniper
13 40 (1.98%) EMC
13 40 (1.98%) Salesforce.com
14 32 (1.58%) IBM
15 31 (1.53%) F5
16 29 (1.43%) Cognos
17 27 (1.34%) CheckPoint
18 24 (1.19%) Symantec
18 24 (1.19%) Apple
London
Advanced Resource Managers
Salary: £50000 - £60000 per annum
Posted: 5 hours ago
City, London
Experis Ltd
Salary: £55000 - £63000 per annum + enhanced pension
Posted: 11 hours ago
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £57500.00 per annum + package & bonus
Posted: 12 hours ago
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £60000.00 per annum + generous benefits
Posted: 12 hours ago
North London
Roc Search
Salary: £25000 - £35000 per annum + + benefits
Posted: 13 hours ago
South East London
Verticality Ltd
Salary: £40000 - £60000 per annum, Benefits Car, pension, healthcare, holiday
Posted: 13 hours ago
London
Experis Ltd
Salary: £45000 - £50000 per annum
Posted: 17 hours ago
Hayes, Middlesex
Quadratek People Limited
Salary: From £90,000 to £140,000 per annum Excellent salary plus variable and
Posted: Yesterday
London
Digitech Resourcing Ltd
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
London
Roc Search
Salary: £40000 - £50000 per annum + + benefits
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £70000 - £80000 per annum
Posted: Yesterday
City, London
Executive Recruitment Services (ERS)
Salary: £55000 - £60000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £30k - 35k per year + Benefits
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £70000 - £85000 per annum + Package
Posted: Yesterday
London
Synergize Consulting
Salary: Dependent on Experience
Posted: Yesterday
London
Information Technology Services
Salary: £28k - 33k per year + benefits
Posted: Yesterday
City, London
Talent International
Salary: £43000.00 - £77500.00 per annum + Benefits
Posted: Yesterday
London
McGregor Boyall
Salary: £55000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £30k - 35k per year
Posted: Yesterday