The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
25 May 2016
Same period 2015 Same period 2014
Service Management
Rank 144 141 169
Rank change year-on-year
-3 +28
Permanent jobs citing Service Management 932 981 1004
As % of all permanent IT jobs located in London 2.30% 2.26% 2.06%
As % of the Processes & Methodologies category 2.57% 2.58% 2.38%
Number of salaries quoted 720 766 792
Median salary £55,000 £55,000 £50,000
Median salary % change year-on-year
- +10.00%
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London median salary £42,296 £45,000 £46,500
% change year-on-year
-6.01% -3.22%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36235 38006 42272
As % of all permanent IT jobs located in London 89.43% 87.45% 86.86%
Number of salaries quoted 31259 31812 35050
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 25 May 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -37 150 £52,500 -4.54% 16
Kingston Upon Thames +3 13 £40,673 -7.85%
Croydon -1 10 £24,000 -34.24% 2
Canary Wharf +10 9 £65,000 -7.14%
Beckenham +6 5 £46,000 +95.74%
Bromley +3 4 £71,250 +163.88% 1
Wimbledon -17 4 - -
Chiswick -3 3 £62,500 +4.16%
Paddington - 2 - -
Brentford +7 1 £31,500 -37.00%
Hammersmith +6 1 - -
Teddington - 1 - - 1
Uxbridge - 1 £52,500 -
Clapham - 1 £30,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 25 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 1277 (66.72%) ITIL
2 654 (34.17%) Finance
3 546 (28.53%) ITSM
4 531 (27.74%) Windows
5 477 (24.92%) Microsoft
6 445 (23.25%) Service Delivery
7 369 (19.28%) SLA
8 360 (18.81%) Change Management
9 350 (18.29%) Project Management
10 329 (17.19%) Active Directory
11 278 (14.52%) MS Excel
12 274 (14.32%) SQL
13 264 (13.79%) Linux
14 237 (12.38%) Windows 7
15 230 (12.02%) Degree
15 230 (12.02%) PRINCE2
16 229 (11.96%) MS Office
17 224 (11.70%) Banking
18 223 (11.65%) Problem Management
19 213 (11.13%) Windows Server
20 208 (10.87%) Incident Management
21 204 (10.66%) Oracle
22 203 (10.61%) Cisco
23 200 (10.45%) Citrix
24 191 (9.98%) SQL Server
25 188 (9.82%) ITIL V3
26 184 (9.61%) Retail
27 183 (9.56%) Agile Software Development
28 174 (9.09%) Legal
29 169 (8.83%) Data Centre

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (5.96%) MS Exchange
2 108 (5.64%) SharePoint
3 82 (4.28%) Exchange Server 2010
4 61 (3.19%) IIS
5 51 (2.66%) Skype for Business
6 40 (2.09%) Tomcat
7 38 (1.99%) Blackberry Enterprise Server
8 31 (1.62%) Apache
9 28 (1.46%) Exchange Server 2007
10 27 (1.41%) Exchange Server 2013
10 27 (1.41%) WordPress
11 22 (1.15%) JBoss
12 18 (0.94%) CMS
13 15 (0.78%) WebSphere
14 12 (0.63%) IBM Notes
15 11 (0.57%) SharePoint 2010
16 10 (0.52%) Documentum
17 9 (0.47%) WebLogic
18 6 (0.31%) Confluence
18 6 (0.31%) nginx
Applications
1 278 (14.52%) MS Excel
2 229 (11.96%) MS Office
3 29 (1.52%) MS Visio
4 19 (0.99%) MS Project
5 17 (0.89%) MS PowerPoint
6 1 (0.052%) Spreadsheet
Business Applications
1 49 (2.56%) Remedy ITSM
2 34 (1.78%) Oracle EBS
3 31 (1.62%) Dynamics CRM
4 17 (0.89%) Dynamics AX
5 13 (0.68%) Oracle Applications
6 10 (0.52%) Unit4 Business World
7 9 (0.47%) Cognos Planning
7 9 (0.47%) Oracle ERP
7 9 (0.47%) Payment Gateway
7 9 (0.47%) ResourceLink
8 7 (0.37%) assyst
9 6 (0.31%) Kondor
9 6 (0.31%) StreamServe
10 5 (0.26%) IBM Operational Decision Manager
10 5 (0.26%) SAP ERP
11 4 (0.21%) MetaTrader
11 4 (0.21%) Oracle Financials
12 3 (0.16%) Eloqua
12 3 (0.16%) Oracle Payroll
13 1 (0.052%) Sage 200
Cloud Services
1 102 (5.33%) Office 365
2 88 (4.60%) Amazon AWS
3 70 (3.66%) Mimecast
4 59 (3.08%) SaaS
5 40 (2.09%) Microsoft Azure
6 37 (1.93%) Virtual Private Cloud
7 30 (1.57%) Cloud Computing
8 19 (0.99%) IaaS
9 17 (0.89%) AWS CloudFormation
10 16 (0.84%) Yammer
11 9 (0.47%) PaaS
12 3 (0.16%) Google Apps
12 3 (0.16%) iPaaS
13 2 (0.10%) Google Analytics
14 1 (0.052%) AWS Elastic Beanstalk
14 1 (0.052%) AWS OpsWorks
14 1 (0.052%) Azure Active Directory
14 1 (0.052%) Bluemix
14 1 (0.052%) Google Cloud Platform
14 1 (0.052%) OneDrive
Communications & Networking
1 164 (8.57%) VPN
2 142 (7.42%) Firewall
3 115 (6.01%) LAN
4 107 (5.59%) DNS
5 101 (5.28%) WAN
6 86 (4.49%) SAN
7 68 (3.55%) DHCP
8 64 (3.34%) TCP/IP
9 58 (3.03%) MPLS
10 54 (2.82%) Internet
11 53 (2.77%) VoIP
12 46 (2.40%) Wireless
13 34 (1.78%) Intranet
14 33 (1.72%) Network Security
15 31 (1.62%) FTP
15 31 (1.62%) NAS
15 31 (1.62%) Unified Communications
16 30 (1.57%) Cisco ASA
16 30 (1.57%) SSL
17 28 (1.46%) LDAP
Database & Business Intelligence
1 191 (9.98%) SQL Server
2 53 (2.77%) SQL Server Reporting Services
3 47 (2.46%) Relational Database
4 45 (2.35%) Oracle Reports
5 41 (2.14%) MySQL
5 41 (2.14%) Oracle Database
6 33 (1.72%) Oracle Discoverer
7 25 (1.31%) SQL Server Integration Services
8 24 (1.25%) Big Data
8 24 (1.25%) SQL Server 2008
9 20 (1.04%) RDBMS
10 17 (0.89%) NoSQL
10 17 (0.89%) SQL Server 2012
11 15 (0.78%) Crystal Reports
12 13 (0.68%) MongoDB
13 12 (0.63%) DB2
14 11 (0.57%) Data Warehouse
15 9 (0.47%) Cognos Impromptu
15 9 (0.47%) PostgreSQL
16 8 (0.42%) Data Mining
Development Applications
1 33 (1.72%) Oracle Forms
2 31 (1.62%) JIRA
3 24 (1.25%) Jenkins
4 20 (1.04%) Ant
4 20 (1.04%) Git (software)
5 18 (0.94%) Subversion
6 13 (0.68%) FishEye
6 13 (0.68%) Hudson
7 6 (0.31%) JMeter
7 6 (0.31%) LoadRunner
7 6 (0.31%) MSI
8 5 (0.26%) AdminStudio
9 4 (0.21%) Team Foundation Server
10 3 (0.16%) Selenium
11 2 (0.10%) InstallShield
11 2 (0.10%) Maven
11 2 (0.10%) SQL Server Management Studio (SSMS)
11 2 (0.10%) TeamCity
11 2 (0.10%) Visual Studio
11 2 (0.10%) WinDbg
General
1 654 (34.17%) Finance
2 224 (11.70%) Banking
3 184 (9.61%) Retail
4 174 (9.09%) Legal
5 154 (8.05%) Law
6 107 (5.59%) Telecoms
7 64 (3.34%) Marketing
8 51 (2.66%) Investment Banking
9 34 (1.78%) Financial Institution
10 32 (1.67%) Advertising
11 25 (1.31%) Back Office
12 24 (1.25%) Front Office
13 18 (0.94%) International Banking
14 15 (0.78%) Billing
15 14 (0.73%) Manufacturing
16 12 (0.63%) Publishing
17 10 (0.52%) Games
17 10 (0.52%) German Language
18 9 (0.47%) Local Government
18 9 (0.47%) Retail Banking
Job Titles
1 426 (22.26%) Analyst
2 286 (14.94%) Service Manager
3 201 (10.50%) Service Analyst
4 158 (8.25%) Delivery Manager
5 151 (7.89%) Service Desk Analyst
6 145 (7.58%) Consultant
7 138 (7.21%) Services Delivery Manager
8 136 (7.11%) Team Leader
9 125 (6.53%) Architect
10 121 (6.32%) Support Analyst
11 115 (6.01%) IT Manager
12 110 (5.75%) Applications Support
13 93 (4.86%) ITIL Manager
14 86 (4.49%) Project Manager
15 74 (3.87%) ITIL Service Manager
16 70 (3.66%) IT Services Manager
16 70 (3.66%) Senior Analyst
17 66 (3.45%) Administrator
18 56 (2.93%) Developer
19 55 (2.87%) Support Team Leader
Libraries, Frameworks & Software Standards
1 100 (5.22%) XML
2 97 (5.07%) Web Services
3 73 (3.81%) .NET
4 68 (3.55%) HTML
5 50 (2.61%) CSS
5 50 (2.61%) SOAP
6 40 (2.09%) Middleware
7 37 (1.93%) REST
8 19 (0.99%) FIX Protocol
9 16 (0.84%) XMPP
10 15 (0.78%) J2EE
11 12 (0.63%) Ajax
12 10 (0.52%) JSON
13 8 (0.42%) Ruby on Rails
14 7 (0.37%) POSIX
15 6 (0.31%) .NET Framework
15 6 (0.31%) ASP.NET
15 6 (0.31%) COM
16 5 (0.26%) IBM Integration Bus
16 5 (0.26%) Software Packaging
Miscellaneous
1 169 (8.83%) Data Centre
2 127 (6.64%) Analytical Skills
3 119 (6.22%) Management Information System
4 88 (4.60%) Computer Science
5 45 (2.35%) CMDB
6 41 (2.14%) Fintech
7 40 (2.09%) Enterprise Software
8 39 (2.04%) Blackberry
8 39 (2.04%) iPad
9 35 (1.83%) Clustering
10 29 (1.52%) PMI
10 29 (1.52%) Smartphone
11 28 (1.46%) iPhone
11 28 (1.46%) Replication
12 22 (1.15%) User Experience
12 22 (1.15%) Video Conferencing
13 19 (0.99%) FMCG
14 16 (0.84%) Performance Metrics
15 12 (0.63%) Statistics
15 12 (0.63%) Wiki
Operating Systems
1 531 (27.74%) Windows
2 264 (13.79%) Linux
3 237 (12.38%) Windows 7
4 213 (11.13%) Windows Server
5 106 (5.54%) Windows Server 2008
6 90 (4.70%) Unix
7 73 (3.81%) Windows Server 2012
8 65 (3.40%) Windows Server 2003
9 43 (2.25%) Windows 8
10 40 (2.09%) Red Hat Enterprise Linux
11 33 (1.72%) Android
12 25 (1.31%) AIX
12 25 (1.31%) Apple iOS
13 21 (1.10%) Windows XP
14 20 (1.04%) Windows 10
15 18 (0.94%) SUSE
16 16 (0.84%) Oracle Linux
17 15 (0.78%) SUSE Linux Enterprise Server
18 13 (0.68%) Solaris
19 12 (0.63%) Mac OS X
Processes & Methodologies
1 1277 (66.72%) ITIL
2 546 (28.53%) ITSM
3 445 (23.25%) Service Delivery
4 360 (18.81%) Change Management
5 350 (18.29%) Project Management
6 230 (12.02%) PRINCE2
7 223 (11.65%) Problem Management
8 208 (10.87%) Incident Management
9 188 (9.82%) ITIL V3
10 183 (9.56%) Agile Software Development
11 151 (7.89%) Stakeholder Management
12 132 (6.90%) Continuous Improvement
13 112 (5.85%) ERP
14 106 (5.54%) Migration
15 98 (5.12%) Release Management
15 98 (5.12%) Ticket Management
16 97 (5.07%) E-Commerce
16 97 (5.07%) Root Cause Analysis
17 86 (4.49%) Asset Management
17 86 (4.49%) Information Security
Programming Languages
1 274 (14.32%) SQL
2 74 (3.87%) Java
2 74 (3.87%) PowerShell
3 71 (3.71%) JavaScript
4 66 (3.45%) PL/SQL
5 51 (2.66%) Shell Script
6 49 (2.56%) T-SQL
7 31 (1.62%) Bash Shell
8 30 (1.57%) C
8 30 (1.57%) C#
9 23 (1.20%) Python
10 21 (1.10%) Ruby
11 18 (0.94%) Perl
12 14 (0.73%) PHP
13 11 (0.57%) Korn
14 8 (0.42%) VB
14 8 (0.42%) VBA
15 7 (0.37%) AWK
16 5 (0.26%) VBScript
17 4 (0.21%) C++
Qualifications
1 230 (12.02%) Degree
2 144 (7.52%) ITIL Certification
3 116 (6.06%) Microsoft Certification
4 87 (4.55%) Cisco Certification
5 71 (3.71%) MCSE
6 57 (2.98%) PMI Certification
7 56 (2.93%) CCNA
8 46 (2.40%) MCP
9 45 (2.35%) Security Cleared
10 38 (1.99%) CISSP
10 38 (1.99%) MCSA
11 36 (1.88%) PMP
12 35 (1.83%) CCNP
13 31 (1.62%) PRINCE2 Certification
14 30 (1.57%) SC Cleared
15 27 (1.41%) MCITP
16 22 (1.15%) MCDST
17 20 (1.04%) CEH
18 19 (0.99%) ISEB
18 19 (0.99%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 369 (19.28%) SLA
2 67 (3.50%) COBIT
3 62 (3.24%) QA
4 31 (1.62%) ISO/IEC 27001
5 23 (1.20%) Sarbanes-Oxley
6 17 (0.89%) ISO 9001
7 12 (0.63%) Data Quality
7 12 (0.63%) PMBOK
8 11 (0.57%) PCI DSS
9 6 (0.31%) Solvency II
10 5 (0.26%) ISO 14001
10 5 (0.26%) ISO22301
11 4 (0.21%) HIPAA
11 4 (0.21%) ISAE 3402
12 2 (0.10%) EMIR
12 2 (0.10%) MiFID
13 1 (0.052%) HMG Security Policy Framework
13 1 (0.052%) ISO/IEC 20000
13 1 (0.052%) ISO27002
13 1 (0.052%) P3O
System Software
1 329 (17.19%) Active Directory
2 116 (6.06%) VMware Infrastructure
3 48 (2.51%) Hyper-V
4 38 (1.99%) vSphere
5 19 (0.99%) VMware ESX
6 15 (0.78%) XenApp
7 11 (0.57%) Microsoft App-V
7 11 (0.57%) XenDesktop
8 9 (0.47%) Veritas Cluster Server
9 7 (0.37%) VMware Server
9 7 (0.37%) VMware Workstation
10 6 (0.31%) KVM
10 6 (0.31%) Terminal Services
10 6 (0.31%) XenServer
11 5 (0.26%) Docker
11 5 (0.26%) Squid
11 5 (0.26%) VMware ESXi
12 4 (0.21%) Kamailio
12 4 (0.21%) Terminal Server
13 3 (0.16%) Openswan
Systems Management
1 69 (3.61%) SCCM
2 32 (1.67%) Puppet
3 27 (1.41%) Nagios
4 25 (1.31%) SCOM
5 20 (1.04%) Opscode Chef
6 14 (0.73%) Tivoli Storage Manager
6 14 (0.73%) WSUS
7 11 (0.57%) Control-M
7 11 (0.57%) Norton AntiVirus
8 9 (0.47%) Ansible
8 9 (0.47%) Backup Exec
9 8 (0.42%) Opsview
9 8 (0.42%) ZABBIX
10 6 (0.31%) HP Quality Center
10 6 (0.31%) ITRS Geneos
10 6 (0.31%) McAfee ePO
10 6 (0.31%) Nessus
10 6 (0.31%) OpenVAS
10 6 (0.31%) RSA Archer
10 6 (0.31%) Windows Intune
Vendors
1 477 (24.92%) Microsoft
2 204 (10.66%) Oracle
3 203 (10.61%) Cisco
4 200 (10.45%) Citrix
5 167 (8.73%) VMware
6 139 (7.26%) ServiceNow
7 84 (4.39%) HP
8 79 (4.13%) Mitel
9 72 (3.76%) Remedy
10 51 (2.66%) CheckPoint
11 50 (2.61%) Red Hat
12 48 (2.51%) IBM
13 36 (1.88%) Juniper
14 35 (1.83%) MuleSoft
15 33 (1.72%) Demandware
16 32 (1.67%) SolarWinds
17 31 (1.62%) Apple
17 31 (1.62%) SAP
18 30 (1.57%) BMC
18 30 (1.57%) iManage
London
Streamline Connections
Salary: £55000 - £70000 per annum + Benefits
Posted: 4 hours ago
London
Opus IT Consulting
Salary: £50000 - £60000 per annum
Posted: 4 hours ago
West London
Rackspace
Salary: Competitive + Bonus + Racker Benefits
Posted: 5 hours ago
City, London
Senitor Associates
Posted: 6 hours ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 6 hours ago
Central London / West End
Hays Finance Technology
Salary: £22500.00 - £26500.00 per annum
Posted: 20 hours ago
London
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: 22 hours ago
London
Joseph Harry Ltd
Salary: £50000 - £65000 per annum + Excellent Bonus + 10% Pension
Posted: Yesterday
London
Cognizant
Posted: Yesterday
London
Executive Recruitment Services (ERS)
Salary: £22000 - £26500 per annum + Pension
Posted: 2 days ago
London
Michael Page Technology
Salary: £60000 - £65000 per annum + Benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
London
Send
Salary: From £150,000 to £150,000 per annum c150k + car allowance + bonus
Posted: 2 days ago
London
Metapack
Posted: 2 days ago
London
Harvey Nash plc
Salary: £28000 - £30000 per annum + + Package
Posted: 2 days ago
London
Kings College London
Salary: £40,082 - £47,801 per annum
Posted: 2 days ago
London
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 3 days ago
South West London
Logic Engagements Ltd
Salary: £47000 - £55000 per annum + bonus, pension, private health
Posted: 4 days ago
Croydon, Surrey
ARC IT Recruitment Ltd
Salary: From £24,000 to £24,000 per annum Plus benefits
Posted: 4 days ago
London
Logic Engagements Ltd
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
Ashdown IT
Salary: £65000 - £70000 per annum + bonus and benefits
Posted: 5 days ago
City, London
Head Resourcing
Salary: £45000 - £50000 per annum + Excellent Benefits
Posted: 5 days ago
London
Clear Edge Consulting
Salary: From £30,000 to £35,000 per annum Bonus and Benefits
Posted: 5 days ago
City, London
Pioneer Search
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 5 days ago
London
Plan-net
Salary: Market Rate
Posted: 5 days ago
City Of London
HFG
Salary: £75000 - £80000 per annum
Posted: 5 days ago
London
Computer People
Salary: £60000.00 - £75000.00 per annum + Benefits
Posted: 5 days ago
London
Spencer Rose
Salary: Up to £50,000 per annum
Posted: 6 days ago
London
Kings College London
Salary: Grade 8, £49,230 - £57,047 per annum
Posted: 6 days ago
East London
Carrenza
Salary: From £40,000 to £45,000 per annum depending on experience
Posted: 6 days ago
London
Client Server
Salary: £60k to £65k + 25 days holiday
Posted: 8 days ago
London
Cognizant
Posted: 8 days ago
City of London
Interquest - IQ Tech
Salary: £45000 - £75000 per annum
Posted: 8 days ago
City, London
Cireson
Salary: From £22,000 to £30,000 per annum
Posted: 12 days ago
City, London
Virtual1
Salary: From £22,000 to £28,000 per annum
Posted: 13 days ago
Teddington
Ortolan Group
Posted: 14 days ago
City of London
Mason Frank International
Salary: £70000 - £80000 per annum + Bonus & Benefits
Posted: 15 days ago
London
Client Server
Salary: £55k to £65k + 25 days holiday
Posted: 15 days ago