The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 138 159 172
Rank change year-on-year
+21 +13
Permanent jobs citing Service Management 1014 938 763
As % of all permanent IT jobs located in London 2.29% 1.95% 1.72%
As % of the Processes & Methodologies category 2.68% 2.30% 2.05%
Number of salaries quoted 838 721 620
Average salary £55,500 £52,500 £53,000
Average salary % change year-on-year
+5.71% -0.94%
90% offered a salary of more than £31,464 £30,000 £31,500
10% offered a salary of more than £77,500 £79,000 £80,000
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37775 40770 37278
As % of all permanent IT jobs located in London 85.40% 84.69% 84.04%
Number of salaries quoted 31674 33823 30778
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,000
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 31 July 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +34 254 £55,000 - 33
Canary Wharf +2 13 £75,000 -18.91%
Kingston Upon Thames +7 11 £44,485 +7.91%
Chessington +11 8 £32,500 -23.52%
Croydon -5 7 £40,000 +17.64% 4
Docklands, London -1 6 £73,750 +34.09%
Harrow +6 4 - -
Uxbridge -11 4 £45,000 -10.00%
Surbiton - 4 £19,000 -
Hounslow +9 3 £52,500 -
Bromley +10 2 £27,000 -48.57% 1
Lewisham - 2 £32,500 -
Hammersmith +6 1 £50,000 +33.33%
Paddington +3 1 £55,000 -
Beckenham -7 1 £23,500 -63.84%
Ealing - 1 £60,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1401 (68.98%) ITIL
2 649 (31.95%) Finance
3 605 (29.79%) Service Delivery
4 503 (24.77%) Windows
4 503 (24.77%) Microsoft
5 436 (21.47%) ITSM
6 376 (18.51%) Project Management
7 309 (15.21%) PRINCE2
8 298 (14.67%) Degree
9 289 (14.23%) SLA
9 289 (14.23%) Active Directory
10 283 (13.93%) Banking
11 269 (13.24%) SQL
12 266 (13.10%) MS Excel
12 266 (13.10%) Analytical Skills
13 260 (12.80%) Stakeholder Management
14 258 (12.70%) Change Management
15 252 (12.41%) MS Office
16 249 (12.26%) Agile Software Development
17 205 (10.09%) Data Centre
18 203 (10.00%) Problem Management
19 200 (9.85%) Incident Management
20 199 (9.80%) Linux
21 193 (9.50%) VMware
22 183 (9.01%) Management Information System
23 181 (8.91%) Windows 7
24 169 (8.32%) ITIL Certification
25 160 (7.88%) SQL Server
25 160 (7.88%) Continuous Improvement
26 153 (7.53%) Cisco

Service Management
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 124 (6.11%) MS Exchange
2 107 (5.27%) SharePoint
3 57 (2.81%) Blackberry Enterprise Server
4 53 (2.61%) Apache
5 49 (2.41%) Exchange Server 2010
6 38 (1.87%) Tomcat
7 36 (1.77%) IIS
8 31 (1.53%) Drupal
9 30 (1.48%) CMS
10 28 (1.38%) nginx
11 27 (1.33%) WebSphere
11 27 (1.33%) WorkSite
11 27 (1.33%) Exchange Server 2007
12 19 (0.94%) Lync
13 18 (0.89%) IBM Notes
14 15 (0.74%) Documentum
15 13 (0.64%) Elasticsearch
16 12 (0.59%) JBoss
17 11 (0.54%) Exchange Server 2013
18 9 (0.44%) Exchange Server 2003
Applications
1 266 (13.10%) MS Excel
2 252 (12.41%) MS Office
3 44 (2.17%) MS PowerPoint
4 35 (1.72%) MS Project
5 33 (1.62%) MS Visio
6 4 (0.20%) Spreadsheet
7 2 (0.098%) InfoPath
7 2 (0.098%) Acrobat
Business Applications
1 47 (2.31%) Remedy ITSM
2 32 (1.58%) SAP SM
3 14 (0.69%) SAP ERP
4 7 (0.34%) SAP Oil and Gas
5 6 (0.30%) SAP FI
5 6 (0.30%) SAP FI/CO
5 6 (0.30%) SAP CO
6 5 (0.25%) Dynamics CRM
7 3 (0.15%) Dynamics AX
7 3 (0.15%) SAP CCM
7 3 (0.15%) SAP MII
7 3 (0.15%) SAP SD
7 3 (0.15%) SAP APO
7 3 (0.15%) SAP PP
8 2 (0.098%) CODA-Financials
8 2 (0.098%) Oracle EBS
8 2 (0.098%) Oracle Financials
8 2 (0.098%) PeopleSoft Financials
8 2 (0.098%) SAP QM
8 2 (0.098%) SAP BPC
Cloud Services
1 59 (2.90%) SaaS
2 31 (1.53%) Office 365
3 24 (1.18%) Amazon AWS
4 21 (1.03%) Cloud Computing
5 18 (0.89%) Microsoft Azure
6 13 (0.64%) PaaS
7 9 (0.44%) Mimecast
7 9 (0.44%) IaaS
8 4 (0.20%) Yammer
9 3 (0.15%) Google Drive
10 1 (0.049%) Google Apps
10 1 (0.049%) AWS CloudFormation
10 1 (0.049%) Force.com
Communications & Networking
1 93 (4.58%) Firewall
2 90 (4.43%) LAN
3 86 (4.23%) VPN
4 79 (3.89%) DNS
4 79 (3.89%) WAN
5 72 (3.55%) Internet
6 61 (3.00%) SAN
7 59 (2.90%) TCP/IP
8 44 (2.17%) SSL
9 37 (1.82%) MPLS
10 35 (1.72%) Wireless
10 35 (1.72%) VLAN
11 32 (1.58%) VoIP
12 31 (1.53%) DHCP
13 27 (1.33%) Network Security
14 23 (1.13%) Intrusion Detection
14 23 (1.13%) IP Telephony
15 20 (0.98%) LDAP
16 19 (0.94%) OSPF
17 18 (0.89%) NAS
Database & Business Intelligence
1 160 (7.88%) SQL Server
2 67 (3.30%) MySQL
3 45 (2.22%) Oracle Database
4 30 (1.48%) Relational Database
4 30 (1.48%) Data Warehouse
4 30 (1.48%) SQL Server Reporting Services
5 28 (1.38%) Big Data
6 26 (1.28%) SQL Server Integration Services
7 21 (1.03%) SQL Server Analysis Services
8 15 (0.74%) Oracle Database 11g
9 14 (0.69%) PostgreSQL
10 12 (0.59%) BusinessObjects
11 11 (0.54%) Oracle Reports
12 10 (0.49%) Apache Cassandra
13 9 (0.44%) NoSQL
13 9 (0.44%) SAP HANA
13 9 (0.44%) SQL Server 2008
13 9 (0.44%) MongoDB
14 8 (0.39%) SQL Server 2012
14 8 (0.39%) Couchbase
Development Applications
1 22 (1.08%) Subversion
1 22 (1.08%) Git (software)
2 17 (0.84%) JIRA
3 16 (0.79%) Jenkins
4 14 (0.69%) Maven
5 12 (0.59%) Hudson
6 10 (0.49%) Selenium
6 10 (0.49%) WebDriver
7 7 (0.34%) Team Foundation Server
7 7 (0.34%) PowerDesigner
7 7 (0.34%) Visual Studio
8 5 (0.25%) Ant
9 3 (0.15%) FishEye
10 2 (0.098%) SoapUI
10 2 (0.098%) Gradle
10 2 (0.098%) Cucumber
10 2 (0.098%) VSS/SourceSafe
11 1 (0.049%) Rational Rose
11 1 (0.049%) Toad
11 1 (0.049%) MSI
General
1 649 (31.95%) Finance
2 283 (13.93%) Banking
3 133 (6.55%) Law
4 125 (6.15%) Telecoms
5 120 (5.91%) Legal
6 106 (5.22%) Retail
7 86 (4.23%) Financial Institution
8 68 (3.35%) Investment Banking
9 62 (3.05%) Front Office
10 61 (3.00%) Manufacturing
11 58 (2.86%) Marketing
12 41 (2.02%) Back Office
13 35 (1.72%) Advertising
14 23 (1.13%) Games
15 20 (0.98%) Billing
15 20 (0.98%) French Language
16 14 (0.69%) International Banking
16 14 (0.69%) Pharmaceutical
17 11 (0.54%) German Language
18 10 (0.49%) Aerospace
Job Titles
1 436 (21.47%) Service Manager
2 377 (18.56%) Analyst
3 186 (9.16%) Support Analyst
4 175 (8.62%) Delivery Manager
5 165 (8.12%) Consultant
6 163 (8.03%) Services Delivery Manager
7 125 (6.15%) Service Analyst
8 107 (5.27%) Architect
9 102 (5.02%) Applications Support
10 92 (4.53%) Service Desk Analyst
11 82 (4.04%) Project Manager
12 54 (2.66%) Desktop Support
13 50 (2.46%) Programme Manager
14 48 (2.36%) Transition Manager
14 48 (2.36%) IT Services Manager
15 47 (2.31%) Support Engineer
16 46 (2.26%) Desktop Analyst
17 45 (2.22%) Business Analyst
17 45 (2.22%) Desktop Support Analyst
18 44 (2.17%) Systems Engineer
Libraries, Frameworks & Software Standards
1 62 (3.05%) .NET
2 40 (1.97%) Web Services
3 35 (1.72%) HTML
4 31 (1.53%) Middleware
5 28 (1.38%) XML
6 24 (1.18%) REST
7 22 (1.08%) CSS
8 16 (0.79%) ASP.NET
9 14 (0.69%) COM
10 13 (0.64%) SOAP
11 10 (0.49%) Gherkin
12 9 (0.44%) ActiveX
12 9 (0.44%) Ajax
13 8 (0.39%) FIX Protocol
13 8 (0.39%) LAMP
13 8 (0.39%) OpenMP
14 7 (0.34%) CGI
14 7 (0.34%) jQuery
15 6 (0.30%) Application Packaging
16 5 (0.25%) OAuth
Miscellaneous
1 266 (13.10%) Analytical Skills
2 205 (10.09%) Data Centre
3 183 (9.01%) Management Information System
4 116 (5.71%) Blackberry
5 58 (2.86%) iPad
6 55 (2.71%) Computer Science
7 46 (2.26%) CMDB
8 43 (2.12%) PMI
9 41 (2.02%) Performance Metrics
10 40 (1.97%) Thin Client
10 40 (1.97%) Fat Client
11 31 (1.53%) Video Conferencing
11 31 (1.53%) iPhone
12 29 (1.43%) FMCG
12 29 (1.43%) Enterprise Software
13 24 (1.18%) Clustering
14 22 (1.08%) Client/Server
15 21 (1.03%) Life Science
15 21 (1.03%) Distributed Denial-of-Service
16 19 (0.94%) Equities
Operating Systems
1 503 (24.77%) Windows
2 199 (9.80%) Linux
3 181 (8.91%) Windows 7
4 121 (5.96%) UNIX
5 107 (5.27%) Windows Server 2008
6 64 (3.15%) Android
6 64 (3.15%) Windows Server 2012
7 53 (2.61%) Apple iOS
8 51 (2.51%) Windows Server 2003
9 39 (1.92%) Red Hat Enterprise Linux
10 33 (1.62%) Windows XP
11 30 (1.48%) Solaris
11 30 (1.48%) Mac OS X
11 30 (1.48%) Windows 8
12 18 (0.89%) Ubuntu
13 14 (0.69%) Windows Mobile
14 12 (0.59%) Windows Vista
14 12 (0.59%) AIX
14 12 (0.59%) CentOS
15 7 (0.34%) Debian
Processes & Methodologies
1 1401 (68.98%) ITIL
2 605 (29.79%) Service Delivery
3 436 (21.47%) ITSM
4 376 (18.51%) Project Management
5 309 (15.21%) PRINCE2
6 260 (12.80%) Stakeholder Management
7 258 (12.70%) Change Management
8 249 (12.26%) Agile Software Development
9 203 (10.00%) Problem Management
10 200 (9.85%) Incident Management
11 160 (7.88%) Continuous Improvement
12 121 (5.96%) Configuration Management
13 116 (5.71%) Release Management
14 108 (5.32%) Risk Management
15 103 (5.07%) Business Continuity
16 98 (4.83%) ITIL V3
17 97 (4.78%) People Management
18 92 (4.53%) Change Control
19 90 (4.43%) Mentoring
20 89 (4.38%) Root Cause Analysis
Programming Languages
1 269 (13.24%) SQL
2 81 (3.99%) Java
3 61 (3.00%) JavaScript
4 53 (2.61%) C
5 36 (1.77%) PHP
6 32 (1.58%) Python
7 30 (1.48%) PL/SQL
8 29 (1.43%) PowerShell
9 27 (1.33%) Perl
10 26 (1.28%) T-SQL
11 22 (1.08%) C#
12 19 (0.94%) Shell Script
13 16 (0.79%) VB
14 15 (0.74%) C++
14 15 (0.74%) Bash Shell
15 13 (0.64%) VBScript
16 12 (0.59%) VBA
17 11 (0.54%) Korn
18 8 (0.39%) Fortran
19 7 (0.34%) Ruby
Qualifications
1 298 (14.67%) Degree
2 169 (8.32%) ITIL Certification
3 99 (4.87%) Microsoft Certification
4 89 (4.38%) Security Cleared
5 79 (3.89%) MCSE
6 78 (3.84%) ISEB
7 77 (3.79%) PMI Certification
8 66 (3.25%) Cisco Certification
9 58 (2.86%) MCP
9 58 (2.86%) SC Cleared
10 51 (2.51%) CCNA
11 50 (2.46%) ITIL Foundation Certificate
12 41 (2.02%) CISSP
13 34 (1.67%) PMP
14 32 (1.58%) ISTQB
15 29 (1.43%) PRINCE2 Certification
16 26 (1.28%) MCSA
17 25 (1.23%) CISM
18 24 (1.18%) HND
18 24 (1.18%) Six Sigma Green Belt
Quality Assurance & Compliance
1 289 (14.23%) SLA
2 83 (4.09%) QA
3 60 (2.95%) ISO/IEC 27001
3 60 (2.95%) COBIT
4 28 (1.38%) ISO 9001
5 17 (0.84%) PCI DSS
6 13 (0.64%) PMBOK
7 11 (0.54%) Data Quality
8 10 (0.49%) Sarbanes-Oxley
9 7 (0.34%) ISO 14001
9 7 (0.34%) JSP 440
9 7 (0.34%) Solvency II
10 6 (0.30%) HIPAA
10 6 (0.30%) 21 CFR Part 11
11 2 (0.098%) Basel III
12 1 (0.049%) EMIR
12 1 (0.049%) ISO/IEC 20000
12 1 (0.049%) MiFID
System Software
1 289 (14.23%) Active Directory
2 143 (7.04%) VMware Infrastructure
3 48 (2.36%) XenDesktop
4 36 (1.77%) XenApp
5 33 (1.62%) Hyper-V
6 23 (1.13%) Microsoft App-V
7 22 (1.08%) VMware ESX
8 18 (0.89%) Varnish
9 13 (0.64%) vSphere
10 8 (0.39%) vCloud
11 7 (0.34%) KVM
12 6 (0.30%) VMware Workstation
13 5 (0.25%) Terminal Server
13 5 (0.25%) Squid
14 4 (0.20%) Xen
14 4 (0.20%) Xsan
14 4 (0.20%) XenServer
15 2 (0.098%) VMware ESXi
15 2 (0.098%) Docker
15 2 (0.098%) Samba
Systems Management
1 60 (2.95%) SCCM
2 26 (1.28%) Puppet
3 24 (1.18%) Nagios
4 21 (1.03%) Opscode Chef
4 21 (1.03%) HP Quality Center
5 19 (0.94%) Tivoli
6 18 (0.89%) Salt
7 15 (0.74%) logstash
8 14 (0.69%) SCOM
9 10 (0.49%) Symantec Enterprise Vault
9 10 (0.49%) AirWatch
9 10 (0.49%) Kibana
10 9 (0.44%) Ansible
10 9 (0.44%) Tivoli Storage Manager
11 8 (0.39%) Norton AntiVirus
12 7 (0.34%) WSUS
12 7 (0.34%) Casper Suite
12 7 (0.34%) Opsview
13 6 (0.30%) ServiceCenter
13 6 (0.30%) NetBackup
Vendors
1 503 (24.77%) Microsoft
2 193 (9.50%) VMware
3 153 (7.53%) Cisco
4 136 (6.70%) Citrix
5 135 (6.65%) ServiceNow
6 133 (6.55%) Oracle
7 109 (5.37%) HP
8 89 (4.38%) Remedy
9 86 (4.23%) SAP
10 47 (2.31%) Red Hat
11 42 (2.07%) IBM
12 40 (1.97%) BMC
13 39 (1.92%) EMC
14 34 (1.67%) Apple
14 34 (1.67%) Symantec
15 27 (1.33%) Salesforce.com
15 27 (1.33%) OpenText
16 26 (1.28%) Reuters
16 26 (1.28%) McAfee
17 23 (1.13%) Juniper
Central London / West End
ANSON MCCADE
Salary: £70 000 to £80 000 (+ superb package!!!)
Posted: 58 minutes ago
Central London / West End
ANSON MCCADE
Salary: 60K-70K (Plus Excellent Package!!)
Posted: 1 hour ago
City, London
Dupen Recruitment Services
Salary: £25000 - £28500 per annum + good range of benefits
Posted: 3 hours ago
City, London
Pro-Quest Resourcing Ltd
Salary: £45000 - £75000 Per Annum £40-75K+Training+Certifications+Pension+Heal
Posted: 17 hours ago
London
Harvey Nash plc
Salary: Significant six-figure base salary plus excellent benefits
Posted: 20 hours ago
London
Mercator IT Solutions
Salary: £Market+Bonus+Benefits
Posted: 22 hours ago
London
Harvey Nash plc
Salary: Significant six-figure base salary plus excellent benefits
Posted: 23 hours ago
London
Think IT Recruitment
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
City, London
Energon People
Salary: £40000.00 - £50000.00 per annum + Bens and Bonus
Posted: Yesterday
London
Global Technology Solutions Ltd
Salary: £70000 - £85000 per annum + excellent benefits
Posted: Yesterday
London
The People Network
Salary: £100000 per annum + bonus + benefits
Posted: Yesterday
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £57500.00 per annum + package & bonus
Posted: Yesterday
City, London
Eutopia Solutions Ltd
Salary: £40000.00 - £55000.00 per annum + generous benefits
Posted: Yesterday
London
Arden Resourcing Limited
Salary: From £60,000 to £65,000 per annum + Car Allowance
Posted: Yesterday
London
Volaris Exec
Salary: £80000 - £100000 per annum + 30% OTE + car
Posted: Yesterday
London
Apollo Solutions
Salary: £50000 - £55000 per annum + Bonus and Benefits
Posted: 2 days ago
London
People Source Consulting
Salary: £47000 - £52000 per annum + excellent benefits scheme
Posted: 2 days ago
London
Ampersand Consulting
Salary: £20000 - £26000 per annum + Benefits
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £60000 Per Annum +car allowance+ bonus + benefits
Posted: 2 days ago
London
Harris Global
Posted: 2 days ago