The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 136 168 172
Rank change year-on-year
+32 +4
Permanent jobs citing Service Management 985 920 769
As % of all permanent IT jobs located in London 2.23% 1.89% 1.72%
As % of the Processes & Methodologies category 2.61% 2.22% 2.06%
Number of salaries quoted 810 715 621
Average salary £56,000 £55,000 £55,000
Average salary % change year-on-year
+1.81% -
90% offered a salary of more than £32,450 £30,000 £35,000
10% offered a salary of more than £77,500 £81,050 £77,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37708 41365 37406
As % of all permanent IT jobs located in London 85.45% 84.78% 83.89%
Number of salaries quoted 31658 34388 31121
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 7 July 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 256 £57,500 +4.54% 32
Kingston Upon Thames +18 13 £44,485 +67.86%
Chessington +13 9 £32,500 -23.52% 3
Canary Wharf -4 8 £70,000 -
Docklands, London +1 6 £73,750 +34.09%
Hounslow +7 5 £55,000 - 3
Croydon -5 5 £36,500 -18.88% 1
Harrow 0 4 - -
Surbiton - 4 £19,000 -
Bromley +16 2 £27,000 -43.15% 3
Lewisham - 2 £32,500 - 1
Chiswick - 2 £60,000 -
Beckenham -6 1 £23,500 -63.84%
Uxbridge -17 1 £42,500 -15.00% 1
Ealing - 1 £60,000 - 1
Hammersmith - 1 £50,000 - 4
Rainham - 1 £35,000 -
Southall - 1 £25,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 7 July 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1426 (68.49%) ITIL
2 672 (32.28%) Finance
3 596 (28.63%) Service Delivery
4 550 (26.42%) Windows
5 533 (25.60%) Microsoft
6 440 (21.13%) ITSM
7 360 (17.29%) Project Management
8 322 (15.47%) Active Directory
9 319 (15.32%) Degree
10 298 (14.31%) SLA
11 291 (13.98%) PRINCE2
12 288 (13.83%) Banking
13 278 (13.35%) SQL
14 276 (13.26%) MS Office
15 272 (13.06%) MS Excel
16 269 (12.92%) Analytical Skills
17 254 (12.20%) Change Management
18 251 (12.06%) Stakeholder Management
19 217 (10.42%) Agile Software Development
20 215 (10.33%) Windows 7
20 215 (10.33%) Data Centre
21 214 (10.28%) Problem Management
22 205 (9.85%) Linux
23 201 (9.65%) Incident Management
24 200 (9.61%) VMware
25 178 (8.55%) Continuous Improvement
26 177 (8.50%) Management Information System
27 166 (7.97%) SQL Server
27 166 (7.97%) ITIL Certification
28 161 (7.73%) Citrix

Service Management
Top Related IT Skills in London by Category

For the 6 months to 7 July 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 130 (6.24%) MS Exchange
2 116 (5.57%) SharePoint
3 55 (2.64%) Blackberry Enterprise Server
4 53 (2.55%) Apache
5 52 (2.50%) Exchange Server 2010
6 35 (1.68%) Tomcat
6 35 (1.68%) IIS
7 29 (1.39%) Drupal
8 28 (1.34%) CMS
9 27 (1.30%) Lync
10 26 (1.25%) nginx
10 26 (1.25%) WorkSite
10 26 (1.25%) Exchange Server 2007
11 24 (1.15%) IBM Notes
11 24 (1.15%) WebSphere
12 15 (0.72%) Documentum
13 14 (0.67%) Elasticsearch
14 11 (0.53%) Exchange Server 2013
14 11 (0.53%) JBoss
15 10 (0.48%) Exchange Server 2003
Applications
1 276 (13.26%) MS Office
2 272 (13.06%) MS Excel
3 47 (2.26%) MS PowerPoint
4 39 (1.87%) MS Visio
5 33 (1.59%) MS Project
6 5 (0.24%) InfoPath
6 5 (0.24%) Spreadsheet
7 2 (0.096%) Acrobat
Business Applications
1 51 (2.45%) Remedy ITSM
2 30 (1.44%) SAP SM
3 15 (0.72%) SAP ERP
4 7 (0.34%) SAP FI/CO
4 7 (0.34%) SAP FI
4 7 (0.34%) SAP CO
5 5 (0.24%) SAP Oil and Gas
6 4 (0.19%) SAP CCM
6 4 (0.19%) SAP APO
7 3 (0.14%) SAP SD
7 3 (0.14%) SAP PP
7 3 (0.14%) Oracle EBS
7 3 (0.14%) Dynamics CRM
7 3 (0.14%) Dynamics AX
7 3 (0.14%) SAP MII
8 2 (0.096%) SAP BPC
8 2 (0.096%) Cordys
8 2 (0.096%) assyst
8 2 (0.096%) Oracle Applications
8 2 (0.096%) SAP CRM
Cloud Services
1 71 (3.41%) SaaS
2 29 (1.39%) Office 365
3 27 (1.30%) Amazon AWS
4 24 (1.15%) Cloud Computing
5 18 (0.86%) Microsoft Azure
6 12 (0.58%) PaaS
7 8 (0.38%) IaaS
8 6 (0.29%) Mimecast
9 5 (0.24%) Yammer
10 4 (0.19%) Google Drive
11 2 (0.096%) Google Apps
12 1 (0.048%) AWS CloudFormation
12 1 (0.048%) Force.com
Communications & Networking
1 110 (5.28%) Firewall
2 93 (4.47%) LAN
3 86 (4.13%) VPN
4 84 (4.03%) WAN
5 77 (3.70%) DNS
6 74 (3.55%) Internet
7 66 (3.17%) SAN
8 59 (2.83%) TCP/IP
9 42 (2.02%) SSL
10 38 (1.83%) MPLS
11 37 (1.78%) Wireless
12 35 (1.68%) VLAN
13 34 (1.63%) VoIP
14 30 (1.44%) DHCP
15 29 (1.39%) Network Security
16 27 (1.30%) IP Telephony
17 23 (1.10%) Intrusion Detection
17 23 (1.10%) LDAP
18 18 (0.86%) OSPF
19 17 (0.82%) Intranet
Database & Business Intelligence
1 166 (7.97%) SQL Server
2 70 (3.36%) MySQL
3 45 (2.16%) Oracle Database
4 31 (1.49%) Data Warehouse
4 31 (1.49%) SQL Server Reporting Services
5 28 (1.34%) SQL Server Integration Services
5 28 (1.34%) Big Data
6 26 (1.25%) Relational Database
7 22 (1.06%) SQL Server Analysis Services
8 20 (0.96%) Oracle Reports
9 17 (0.82%) Oracle Database 11g
10 15 (0.72%) PostgreSQL
11 12 (0.58%) MongoDB
11 12 (0.58%) Apache Cassandra
12 11 (0.53%) NoSQL
12 11 (0.53%) EDRMS
13 10 (0.48%) SAP HANA
13 10 (0.48%) Couchbase
14 9 (0.43%) SQL Server 2008
14 9 (0.43%) DB2
Development Applications
1 20 (0.96%) Subversion
2 16 (0.77%) JIRA
2 16 (0.77%) Git (software)
3 12 (0.58%) Jenkins
4 11 (0.53%) Selenium
4 11 (0.53%) WebDriver
5 8 (0.38%) Team Foundation Server
6 7 (0.34%) Maven
6 7 (0.34%) PowerDesigner
7 6 (0.29%) Hudson
8 5 (0.24%) Ant
9 4 (0.19%) Visual Studio
10 3 (0.14%) FishEye
11 2 (0.096%) Behat
11 2 (0.096%) Gradle
11 2 (0.096%) Artifactory
11 2 (0.096%) SoapUI
11 2 (0.096%) VSS/SourceSafe
11 2 (0.096%) PHPUnit
11 2 (0.096%) Cucumber
General
1 672 (32.28%) Finance
2 288 (13.83%) Banking
3 127 (6.10%) Law
4 117 (5.62%) Legal
5 112 (5.38%) Telecoms
6 104 (5.00%) Retail
7 88 (4.23%) Financial Institution
8 79 (3.79%) Front Office
8 79 (3.79%) Investment Banking
9 62 (2.98%) Manufacturing
10 55 (2.64%) Marketing
11 53 (2.55%) Advertising
12 39 (1.87%) Back Office
13 28 (1.34%) Games
14 22 (1.06%) French Language
15 19 (0.91%) Billing
16 14 (0.67%) International Banking
17 13 (0.62%) German Language
18 12 (0.58%) Publishing
19 11 (0.53%) Aerospace
Job Titles
1 411 (19.74%) Service Manager
2 410 (19.69%) Analyst
3 204 (9.80%) Support Analyst
4 168 (8.07%) Consultant
5 167 (8.02%) Delivery Manager
6 157 (7.54%) Services Delivery Manager
7 133 (6.39%) Service Analyst
8 121 (5.81%) Architect
9 96 (4.61%) Service Desk Analyst
10 95 (4.56%) Applications Support
11 76 (3.65%) Project Manager
12 72 (3.46%) Desktop Support
13 60 (2.88%) Desktop Analyst
14 59 (2.83%) Desktop Support Analyst
15 56 (2.69%) Support Engineer
16 55 (2.64%) Programme Manager
17 50 (2.40%) Business Analyst
17 50 (2.40%) Developer
18 49 (2.35%) Administrator
19 48 (2.31%) Transition Manager
Libraries, Frameworks & Software Standards
1 62 (2.98%) .NET
2 45 (2.16%) Web Services
3 39 (1.87%) HTML
4 32 (1.54%) XML
5 31 (1.49%) Middleware
6 23 (1.10%) CSS
7 22 (1.06%) REST
8 19 (0.91%) SOAP
9 18 (0.86%) COM
10 16 (0.77%) ASP.NET
11 12 (0.58%) Ajax
12 11 (0.53%) Gherkin
13 10 (0.48%) LAMP
14 9 (0.43%) ActiveX
15 8 (0.38%) OpenMP
15 8 (0.38%) FIX Protocol
16 7 (0.34%) CGI
16 7 (0.34%) Application Packaging
17 6 (0.29%) HTML5
18 5 (0.24%) jQuery
Miscellaneous
1 269 (12.92%) Analytical Skills
2 215 (10.33%) Data Centre
3 177 (8.50%) Management Information System
4 129 (6.20%) Blackberry
5 67 (3.22%) iPad
6 65 (3.12%) Computer Science
7 47 (2.26%) CMDB
8 44 (2.11%) PMI
9 42 (2.02%) Thin Client
9 42 (2.02%) Fat Client
10 40 (1.92%) iPhone
11 36 (1.73%) Enterprise Software
12 35 (1.68%) Performance Metrics
13 30 (1.44%) Video Conferencing
14 27 (1.30%) FMCG
15 25 (1.20%) Foreign Exchange (FX)
16 23 (1.10%) Client/Server
16 23 (1.10%) Clustering
17 22 (1.06%) Life Science
18 21 (1.01%) Equities
Operating Systems
1 550 (26.42%) Windows
2 215 (10.33%) Windows 7
3 205 (9.85%) Linux
4 125 (6.00%) Windows Server 2008
5 118 (5.67%) UNIX
6 75 (3.60%) Windows Server 2012
7 65 (3.12%) Android
8 56 (2.69%) Apple iOS
9 54 (2.59%) Windows Server 2003
10 42 (2.02%) Windows XP
10 42 (2.02%) Windows 8
10 42 (2.02%) Red Hat Enterprise Linux
11 37 (1.78%) Solaris
12 31 (1.49%) Mac OS X
13 19 (0.91%) Ubuntu
14 14 (0.67%) AIX
14 14 (0.67%) Windows Vista
15 11 (0.53%) Windows Mobile
16 9 (0.43%) CentOS
17 8 (0.38%) Debian
Processes & Methodologies
1 1426 (68.49%) ITIL
2 596 (28.63%) Service Delivery
3 440 (21.13%) ITSM
4 360 (17.29%) Project Management
5 291 (13.98%) PRINCE2
6 254 (12.20%) Change Management
7 251 (12.06%) Stakeholder Management
8 217 (10.42%) Agile Software Development
9 214 (10.28%) Problem Management
10 201 (9.65%) Incident Management
11 178 (8.55%) Continuous Improvement
12 114 (5.48%) Configuration Management
13 111 (5.33%) Business Continuity
14 108 (5.19%) Release Management
15 100 (4.80%) ITIL V3
16 97 (4.66%) CRM
17 91 (4.37%) Change Control
18 89 (4.27%) Root Cause Analysis
19 88 (4.23%) People Management
19 88 (4.23%) SDLC
Programming Languages
1 278 (13.35%) SQL
2 84 (4.03%) Java
3 65 (3.12%) JavaScript
4 58 (2.79%) C
5 37 (1.78%) PHP
6 31 (1.49%) PL/SQL
6 31 (1.49%) Python
7 28 (1.34%) Perl
8 27 (1.30%) T-SQL
8 27 (1.30%) PowerShell
9 22 (1.06%) C#
10 18 (0.86%) Shell Script
11 16 (0.77%) C++
12 15 (0.72%) Bash Shell
13 13 (0.62%) VBScript
13 13 (0.62%) VB
14 12 (0.58%) VBA
15 11 (0.53%) Korn
16 8 (0.38%) Fortran
17 7 (0.34%) ABAP
Qualifications
1 319 (15.32%) Degree
2 166 (7.97%) ITIL Certification
3 115 (5.52%) Microsoft Certification
4 97 (4.66%) Security Cleared
5 95 (4.56%) MCSE
6 78 (3.75%) ISEB
7 72 (3.46%) PMI Certification
8 69 (3.31%) MCP
9 68 (3.27%) Cisco Certification
10 63 (3.03%) SC Cleared
11 54 (2.59%) ITIL Foundation Certificate
12 50 (2.40%) CCNA
13 42 (2.02%) CISSP
14 35 (1.68%) ISTQB
15 30 (1.44%) MCSA
16 29 (1.39%) PMP
17 27 (1.30%) CISM
18 25 (1.20%) HND
19 24 (1.15%) PRINCE2 Certification
20 18 (0.86%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 298 (14.31%) SLA
2 86 (4.13%) QA
3 61 (2.93%) ISO/IEC 27001
4 57 (2.74%) COBIT
5 29 (1.39%) ISO 9001
6 19 (0.91%) PCI DSS
7 10 (0.48%) Data Quality
7 10 (0.48%) PMBOK
7 10 (0.48%) Sarbanes-Oxley
8 7 (0.34%) ISO 14001
8 7 (0.34%) JSP 440
8 7 (0.34%) Solvency II
9 6 (0.29%) HIPAA
9 6 (0.29%) 21 CFR Part 11
10 2 (0.096%) Basel III
11 1 (0.048%) EMIR
11 1 (0.048%) MiFID
System Software
1 322 (15.47%) Active Directory
2 150 (7.20%) VMware Infrastructure
3 50 (2.40%) XenDesktop
4 41 (1.97%) Hyper-V
5 39 (1.87%) XenApp
6 27 (1.30%) Microsoft App-V
7 25 (1.20%) VMware ESX
8 16 (0.77%) vSphere
8 16 (0.77%) Varnish
9 13 (0.62%) vCloud
10 7 (0.34%) KVM
10 7 (0.34%) XenServer
11 6 (0.29%) Xsan
12 5 (0.24%) Squid
12 5 (0.24%) Xen
12 5 (0.24%) VMware Workstation
12 5 (0.24%) Terminal Server
13 2 (0.096%) Terminal Services
13 2 (0.096%) Samba
13 2 (0.096%) MetaFrame
Systems Management
1 69 (3.31%) SCCM
2 27 (1.30%) Nagios
3 24 (1.15%) Puppet
3 24 (1.15%) HP Quality Center
4 21 (1.01%) Tivoli
5 19 (0.91%) Opscode Chef
6 18 (0.86%) SCOM
7 16 (0.77%) logstash
7 16 (0.77%) Salt
7 16 (0.77%) AirWatch
8 11 (0.53%) Tivoli Storage Manager
9 10 (0.48%) Ansible
9 10 (0.48%) Kibana
10 9 (0.43%) Opsview
10 9 (0.43%) WSUS
10 9 (0.43%) HP UCMDB
11 8 (0.38%) Norton AntiVirus
12 7 (0.34%) Backup Exec
12 7 (0.34%) Symantec Enterprise Vault
12 7 (0.34%) Casper Suite
Vendors
1 533 (25.60%) Microsoft
2 200 (9.61%) VMware
3 161 (7.73%) Cisco
3 161 (7.73%) Citrix
4 146 (7.01%) ServiceNow
5 132 (6.34%) Oracle
6 110 (5.28%) HP
7 92 (4.42%) SAP
8 83 (3.99%) Remedy
9 54 (2.59%) Red Hat
10 46 (2.21%) BMC
11 41 (1.97%) EMC
11 41 (1.97%) IBM
12 39 (1.87%) Salesforce.com
13 33 (1.59%) Apple
14 29 (1.39%) Symantec
15 26 (1.25%) OpenText
15 26 (1.25%) McAfee
16 24 (1.15%) Reuters
16 24 (1.15%) Lotus
London
Mortimer Spinks
Salary: £45000 - £47000 per annum + Excellent Bonus & Benefits
Posted: 9 hours ago
City, London
Pro-Quest Resourcing Ltd
Salary: £45000 - £80000 Per Annum £50-70K + 15%bonus + Healthca
Posted: 12 hours ago
East London
Perfect People Recruitment Solutions Ltd
Salary: Package Up to £65k (including performance bonus) + Bens
Posted: 13 hours ago
East London
Millshill Recruitment Ltd
Salary: Up to £35,000 per annum
Posted: 13 hours ago
London
Executive Recruitment Services (ERS)
Salary: £25000 - £36000 per annum
Posted: Yesterday
City, London
TEKsystems
Salary: £40000 - £50000 per annum + brilliant bonuses and benefits
Posted: Yesterday
London
Etech Partners
Salary: To £55K + Bens
Posted: Yesterday
London
NES IT
Salary: Competitive
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £60k to £90k plus competitive package
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £65k - £90k plus competitive package
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: Yesterday
London
Nicoll Curtin
Salary: £50000.00 - £70000 per annum + Bonus + Benefits
Posted: Yesterday
City, London
Experis Ltd
Salary: £55000 - £63000 per annum + enhanced pension
Posted: Yesterday
London
Information Technology Services
Salary: £32k - 39k per year + Great benefits
Posted: Yesterday
West London
E-synergy Solutions
Salary: £40000 - £47000 per annum + Package
Posted: Yesterday
City, London
Lorien Resourcing
Salary: £90000 - £105000 per annum + Benefits+Bonus
Posted: Yesterday
City, London
Rullion IT Plus
Salary: £40000 - £60000 per annum + bonus + benefits
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £35000 - £50000 per annum + ben
Posted: 4 days ago
South East London
TFL
Salary: From £30,000 to £38,000 per annum + Excellent Benefits
Posted: 4 days ago