The first table below looks at the demand for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the London region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 139 176 205
Rank change year-on-year
+37 +29
Permanent jobs citing Service Management 1070 754 757
As % of all permanent IT jobs located in London 2.13% 1.63% 1.35%
As % of the Processes & Methodologies category 2.60% 2.00% 1.71%
Number of salaries quoted 845 618 596
Average salary £55,000 £55,000 £50,000
Average salary % change year-on-year
- +10.00%
90% offered a salary of more than £32,500 £35,000 £30,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
41096 37728 44373
As % of all permanent IT jobs located in London 81.78% 81.53% 79.10%
Number of salaries quoted 33643 31482 38139
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £36,500 £36,000 £35,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
England

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 16 April 2014.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
City of London +25 282 £55,000 - 32
Kingston Upon Thames - 14 £50,000 - 1
Hounslow - 13 - -
Docklands, London +2 11 £55,000 +22.22% 2
Croydon -7 8 £52,000 +6.12% 5
Surbiton - 7 - -
Uxbridge +2 6 £52,500 -12.50% 4
Canary Wharf +1 6 £60,000 -18.64%
Beckenham 0 6 £33,500 -
Twickenham -1 4 £42,500 -26.08%
Bromley -18 3 £35,000 -41.66% 1
Harrow - 3 £35,000 - 1
Lewisham - 3 £60,000 -
Greenwich 0 1 £55,000 +144.44%
Ruislip -3 1 £45,000 -25.00%
Romford - 1 £20,000 -
Paddington - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 16 April 2014, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1277 (65.05%) ITIL
2 722 (36.78%) Finance
3 609 (31.02%) Service Delivery
4 543 (27.66%) Windows
5 436 (22.21%) ITSM
6 376 (19.15%) Project Management
7 349 (17.78%) Microsoft
8 283 (14.42%) SLA
9 277 (14.11%) SQL
10 271 (13.81%) Change Management
11 265 (13.50%) Active Directory
12 264 (13.45%) Degree
13 247 (12.58%) Incident Management
14 234 (11.92%) MS Office
14 234 (11.92%) PRINCE2
14 234 (11.92%) MS Excel
15 229 (11.67%) Linux
16 212 (10.80%) VMware
17 194 (9.88%) UNIX
18 185 (9.42%) ITIL Certification
18 185 (9.42%) Problem Management
19 184 (9.37%) Banking
20 177 (9.02%) Cisco
21 171 (8.71%) Citrix
22 170 (8.66%) Oracle
23 153 (7.79%) VMware Infrastructure
24 151 (7.69%) Stakeholder Management
25 147 (7.49%) Microsoft Certification
26 143 (7.28%) Windows Server 2008
27 139 (7.08%) Windows Server 2003

Service Management
Top Related IT Skills in London by Category

For the 6 months to 16 April 2014, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 108 (5.50%) MS Exchange
2 107 (5.45%) SharePoint
3 85 (4.33%) IIS
4 42 (2.14%) Apache
5 40 (2.04%) Tomcat
6 28 (1.43%) Exchange Server 2010
7 21 (1.07%) CMS
8 18 (0.92%) Blackberry Enterprise Server
9 17 (0.87%) WebSphere
10 16 (0.82%) WebLogic
11 15 (0.76%) Exchange Server 2003
12 14 (0.71%) Lightstreamer
12 14 (0.71%) Oracle Workflow
13 13 (0.66%) SAP EP
13 13 (0.66%) Oracle HTTP Server
14 12 (0.61%) Exchange Server 2007
14 12 (0.61%) Lync
15 11 (0.56%) IBM Notes
16 6 (0.31%) Alfresco
16 6 (0.31%) BizTalk Server
Applications
1 234 (11.92%) MS Office
1 234 (11.92%) MS Excel
2 39 (1.99%) MS Project
3 37 (1.88%) MS PowerPoint
4 18 (0.92%) MS Visio
5 7 (0.36%) Spreadsheet
6 4 (0.20%) InfoPath
7 1 (0.051%) Photoshop
7 1 (0.051%) Acrobat
7 1 (0.051%) ProjectWise
Business Applications
1 83 (4.23%) Remedy ITSM
2 20 (1.02%) SAP FI
3 17 (0.87%) Oracle General Ledger
4 13 (0.66%) SAP BPC
5 12 (0.61%) Temenos T24
5 12 (0.61%) Dynamics CRM
6 11 (0.56%) SAP FI-AP
7 8 (0.41%) SAP HR
7 8 (0.41%) SAP CO
7 8 (0.41%) SAP FI/CO
8 6 (0.31%) Magento
8 6 (0.31%) SAP Business One
9 5 (0.25%) Oracle EBS
9 5 (0.25%) Maximo
10 4 (0.20%) SAP Oil and Gas
10 4 (0.20%) Agresso
10 4 (0.20%) Oracle Payables
11 3 (0.15%) SAP SM
11 3 (0.15%) Cerner Millennium
11 3 (0.15%) SAP ERP
Cloud Services
1 32 (1.63%) Amazon AWS
2 24 (1.22%) SaaS
3 16 (0.82%) Amazon EC2
4 14 (0.71%) Cloud Computing
5 7 (0.36%) Office 365
6 6 (0.31%) Microsoft Azure
6 6 (0.31%) IaaS
6 6 (0.31%) Amazon ELB
7 5 (0.25%) PaaS
8 2 (0.10%) Rackspace Cloud
9 1 (0.051%) Google Apps
9 1 (0.051%) Route 53
9 1 (0.051%) Force.com
9 1 (0.051%) Amazon S3
Communications & Networking
1 134 (6.83%) DNS
1 134 (6.83%) Firewall
2 113 (5.76%) SAN
3 108 (5.50%) Internet
4 107 (5.45%) TCP/IP
5 106 (5.40%) VPN
6 96 (4.89%) LAN
7 92 (4.69%) WAN
8 73 (3.72%) DHCP
9 66 (3.36%) VoIP
10 64 (3.26%) SSL
11 42 (2.14%) MPLS
12 36 (1.83%) HTTP
13 32 (1.63%) NAS
13 32 (1.63%) Wireless
14 31 (1.58%) Unified Communications
15 29 (1.48%) SMTP
16 28 (1.43%) Network Security
17 24 (1.22%) IPsec
17 24 (1.22%) Cisco ASA
Database & Business Intelligence
1 135 (6.88%) SQL Server
2 48 (2.45%) MySQL
3 42 (2.14%) Relational Database
4 40 (2.04%) Oracle Database
5 34 (1.73%) RDBMS
6 27 (1.38%) Data Warehouse
7 24 (1.22%) Data Mining
8 21 (1.07%) Crystal Reports
9 16 (0.82%) Oracle Reports
10 10 (0.51%) Oracle Database 10g
11 9 (0.46%) SAP BW
12 8 (0.41%) SQL Server 2008
12 8 (0.41%) Oracle Database 11g
12 8 (0.41%) SAP BI
12 8 (0.41%) Big Data
13 7 (0.36%) SQL Server 2005
14 6 (0.31%) SQLPlus
14 6 (0.31%) MS Access
15 5 (0.25%) MongoDB
15 5 (0.25%) SQL Server Reporting Services
Development Applications
1 44 (2.24%) JIRA
2 40 (2.04%) Team Foundation Server
3 26 (1.32%) Subversion
4 17 (0.87%) Jenkins
5 14 (0.71%) Hudson
6 6 (0.31%) Talend Open Studio
7 5 (0.25%) MSI
7 5 (0.25%) Oracle Forms
7 5 (0.25%) Git (software)
8 4 (0.20%) Mercurial
8 4 (0.20%) Atlassian Bamboo
8 4 (0.20%) Grunt
9 2 (0.10%) Selenium
9 2 (0.10%) Visual Studio
9 2 (0.10%) VSS/SourceSafe
10 1 (0.051%) MSBuild
10 1 (0.051%) Robotium
10 1 (0.051%) SoapUI
10 1 (0.051%) Cucumber
10 1 (0.051%) eggPlant
General
1 722 (36.78%) Finance
2 184 (9.37%) Banking
3 111 (5.65%) Telecoms
4 70 (3.57%) Legal
5 63 (3.21%) Advertising
6 62 (3.16%) Retail
7 59 (3.01%) Law
8 58 (2.95%) Marketing
9 42 (2.14%) Investment Banking
10 39 (1.99%) Financial Institution
11 34 (1.73%) Publishing
12 27 (1.38%) Back Office
13 18 (0.92%) Games
14 16 (0.82%) Wholesale Banking
14 16 (0.82%) Manufacturing
15 14 (0.71%) German Language
16 13 (0.66%) General Ledger
17 12 (0.61%) French Language
17 12 (0.61%) Billing
18 11 (0.56%) Front Office
Job Titles
1 401 (20.43%) Service Manager
2 312 (15.89%) Analyst
3 186 (9.48%) Delivery Manager
4 178 (9.07%) Services Delivery Manager
5 138 (7.03%) Consultant
6 100 (5.09%) Support Analyst
7 88 (4.48%) Service Analyst
8 83 (4.23%) Architect
9 78 (3.97%) Applications Support
10 72 (3.67%) Project Manager
11 62 (3.16%) Senior Manager
12 60 (3.06%) Support Engineer
13 57 (2.90%) Developer
13 57 (2.90%) IT Services Manager
13 57 (2.90%) Applications Manager
14 56 (2.85%) Administrator
15 55 (2.80%) Team Leader
16 50 (2.55%) Support Manager
17 47 (2.39%) Programme Manager
18 45 (2.29%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 113 (5.76%) Web Services
2 94 (4.79%) .NET
3 58 (2.95%) XML
4 54 (2.75%) HTML
5 38 (1.94%) CSS
6 31 (1.58%) SOAP
7 23 (1.17%) Middleware
8 15 (0.76%) Rendezvous
8 15 (0.76%) JSON
9 14 (0.71%) Flash
9 14 (0.71%) J2EE
10 13 (0.66%) JDBC
10 13 (0.66%) ASP.NET
10 13 (0.66%) COM
10 13 (0.66%) SAP PI
11 12 (0.61%) Ajax
12 11 (0.56%) JMS
12 11 (0.56%) jQuery
12 11 (0.56%) RESTful
13 9 (0.46%) HTML5
Miscellaneous
1 114 (5.81%) Management Information System
2 58 (2.95%) Enterprise Software
3 57 (2.90%) Blackberry
4 43 (2.19%) Statistics
5 40 (2.04%) CMDB
6 39 (1.99%) Clustering
7 36 (1.83%) Video Conferencing
8 30 (1.53%) Computer Science
9 24 (1.22%) Client/Server
10 23 (1.17%) Fixed Income
11 21 (1.07%) Replication
12 20 (1.02%) Mobile Payment
12 20 (1.02%) PMI
13 19 (0.97%) Thin Client
13 19 (0.97%) Fat Client
13 19 (0.97%) Mobile Banking
14 18 (0.92%) STB
15 16 (0.82%) Hedge funds
15 16 (0.82%) Open Source
15 16 (0.82%) Smartphone
Operating Systems
1 543 (27.66%) Windows
2 229 (11.67%) Linux
3 194 (9.88%) UNIX
4 143 (7.28%) Windows Server 2008
5 139 (7.08%) Windows Server 2003
6 132 (6.72%) Windows 7
7 69 (3.52%) Windows XP
8 59 (3.01%) Solaris
9 29 (1.48%) Android
10 26 (1.32%) Apple iOS
11 24 (1.22%) Red Hat Enterprise Linux
12 19 (0.97%) Windows 8
13 18 (0.92%) AIX
14 13 (0.66%) Windows Server 2012
14 13 (0.66%) Ubuntu
15 11 (0.56%) Mac OS X
16 9 (0.46%) Mac OS
17 7 (0.36%) Windows Vista
17 7 (0.36%) Windows 2000 Server
18 6 (0.31%) Windows 2000
Processes & Methodologies
1 1277 (65.05%) ITIL
2 609 (31.02%) Service Delivery
3 436 (22.21%) ITSM
4 376 (19.15%) Project Management
5 271 (13.81%) Change Management
6 247 (12.58%) Incident Management
7 234 (11.92%) PRINCE2
8 185 (9.42%) Problem Management
9 151 (7.69%) Stakeholder Management
10 139 (7.08%) Continuous Improvement
11 133 (6.78%) Configuration Management
12 123 (6.27%) Release Management
13 106 (5.40%) ITIL V3
14 86 (4.38%) Root Cause Analysis
15 84 (4.28%) CRM
16 81 (4.13%) Disaster Recovery
17 75 (3.82%) Performance Management
18 72 (3.67%) Information Security
18 72 (3.67%) Agile Software Development
19 67 (3.41%) Business Continuity
Programming Languages
1 277 (14.11%) SQL
2 133 (6.78%) Java
3 77 (3.92%) PowerShell
4 72 (3.67%) Perl
5 64 (3.26%) JavaScript
6 56 (2.85%) C#
7 44 (2.24%) C
8 36 (1.83%) PHP
9 33 (1.68%) Shell Script
10 27 (1.38%) PL/SQL
11 25 (1.27%) Python
12 19 (0.97%) VBA
13 17 (0.87%) VB
14 14 (0.71%) C++
15 8 (0.41%) VBScript
16 7 (0.36%) Bash Shell
17 6 (0.31%) AWK
17 6 (0.31%) sed
17 6 (0.31%) Bourne shell
18 5 (0.25%) T-SQL
Qualifications
1 264 (13.45%) Degree
2 185 (9.42%) ITIL Certification
3 147 (7.49%) Microsoft Certification
4 94 (4.79%) Security Cleared
5 87 (4.43%) MCSE
5 87 (4.43%) Cisco Certification
6 65 (3.31%) CCNA
7 61 (3.11%) MCSA
8 56 (2.85%) ISEB
9 55 (2.80%) MCP
10 42 (2.14%) CCNP
11 39 (1.99%) CISSP
12 36 (1.83%) SC Cleared
12 36 (1.83%) PMI Certification
13 35 (1.78%) MCTS
14 29 (1.48%) PRINCE2 Practitioner
15 28 (1.43%) VMware Certified Professional (VCP)
16 26 (1.32%) ISTQB
17 23 (1.17%) PMP
18 21 (1.07%) PRINCE2 Certification
Quality Assurance & Compliance
1 283 (14.42%) SLA
2 70 (3.57%) ISO/IEC 27001
3 67 (3.41%) QA
4 54 (2.75%) COBIT
5 35 (1.78%) ISO 9001
6 23 (1.17%) Sarbanes-Oxley
7 19 (0.97%) PCI DSS
8 9 (0.46%) Data Quality
9 5 (0.25%) ISO/IEC 20000
10 4 (0.20%) CESG Infosec
11 3 (0.15%) BS15000
12 2 (0.10%) BS7799
13 1 (0.051%) BS25999
System Software
1 265 (13.50%) Active Directory
2 153 (7.79%) VMware Infrastructure
3 72 (3.67%) Hyper-V
4 68 (3.46%) XenApp
5 52 (2.65%) vSphere
6 41 (2.09%) XenDesktop
7 28 (1.43%) vCloud
8 19 (0.97%) VMware ESXi
9 15 (0.76%) Microsoft App-V
9 15 (0.76%) VMware ESX
10 13 (0.66%) XenServer
11 12 (0.61%) NFS
11 12 (0.61%) KVM
12 11 (0.56%) Oracle RMAN
13 8 (0.41%) Oracle RAC
13 8 (0.41%) Terminal Services
14 6 (0.31%) Citrix Presentation Server
14 6 (0.31%) VMware Server
14 6 (0.31%) Xen
15 5 (0.25%) Varnish
Systems Management
1 49 (2.50%) SCCM
2 40 (2.04%) WSUS
3 29 (1.48%) Puppet
4 26 (1.32%) Opscode Chef
5 12 (0.61%) SCOM
6 11 (0.56%) NetBackup
7 9 (0.46%) Data Guard
8 8 (0.41%) Tivoli
8 8 (0.41%) OpenView
9 7 (0.36%) Oracle Enterprise Manager
9 7 (0.36%) Tivoli Storage Manager
10 5 (0.25%) HAProxy
10 5 (0.25%) Nagios
10 5 (0.25%) BMC PATROL
11 4 (0.20%) WMI
11 4 (0.20%) Backup Exec
11 4 (0.20%) DatAdvantage
11 4 (0.20%) HP SIM
12 3 (0.15%) CA Spectrum
12 3 (0.15%) Tivoli Monitoring
Vendors
1 349 (17.78%) Microsoft
2 212 (10.80%) VMware
3 177 (9.02%) Cisco
4 171 (8.71%) Citrix
5 170 (8.66%) Oracle
6 138 (7.03%) Remedy
7 117 (5.96%) ServiceNow
8 71 (3.62%) Juniper
9 63 (3.21%) SAP
10 62 (3.16%) HP
11 51 (2.60%) BMC
11 51 (2.60%) NetApp
12 49 (2.50%) Red Hat
13 40 (2.04%) EMC
14 35 (1.78%) Apple
14 35 (1.78%) Symantec
14 35 (1.78%) JBoss
14 35 (1.78%) Sun
15 34 (1.73%) IBM
16 30 (1.53%) BT
London
Eames Consulting
Salary: From £65,000 to £75,000 per annum Excellent package (bonus + benefits)
Posted: 2 hours ago
London
Aximis (West) Limited
Salary: Up to £65K + Bonus + Car + Excellent Benefits
Posted: 11 hours ago
London
Colston Consulting
Salary: £60k - 70k per year + flexi package, pension
Posted: 16 hours ago
London
Launch IT Recruitment
Salary: From £45,000 to £52,000 per annum Bonus, Pension, Healthcare - great o
Posted: 17 hours ago
London
ANSON MCCADE
Salary: From £50,000 to £70,000 per annum + car allowance + bonus + flexible b
Posted: 23 hours ago
City, London
ComputAppoint
Salary: £30000 - £40000 per annum
Posted: Yesterday
London
Lorien Resourcing
Salary: Car, bonus
Posted: Yesterday
London
Blue Personnel
Salary: From £60,000 to £70,000 per annum
Posted: Yesterday
London
Experis IT
Salary: £30000.00 - £36000.00 per annum
Posted: Yesterday
City, London
McGregor Boyall
Salary: £100000 per annum + benefits
Posted: Yesterday
City, London
Mortimer Spinks
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: Yesterday
West London
Technology Resourcing
Salary: £30000.00 - £45000.00 per annum + big company benefits
Posted: Yesterday
London
Aimia
Salary: competitive
Posted: 2 days ago
North West London
Anderson Lamb
Salary: From £45,000 to £55,000 per annum Plus bonus and benefits
Posted: 2 days ago
City, London
ReThink Recruitment
Salary: £50000.00 - £55000.00 per annum
Posted: 2 days ago
Uxbridge, Middlesex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 2 days ago
Uxbridge, Middlesex
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: 2 days ago
Uxbridge, Middlesex
ARC IT Recruitment Ltd
Salary: £45000 Per Annum
Posted: 2 days ago
West London
ARC IT Recruitment Ltd
Salary: competitive
Posted: 2 days ago