The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 174 143 175
Rank change year-on-year
-31 +32
Permanent jobs citing Service Management 751 1014 924
As % of all permanent IT jobs located in London 1.91% 2.28% 1.91%
As % of the Processes & Methodologies category 2.13% 2.60% 2.19%
Number of salaries quoted 586 840 713
Median salary £55,000 £56,000 £52,500
Median salary % change year-on-year
-1.78% +6.66%
90% offered a salary of more than £30,000 £32,450 £30,000
10% offered a salary of more than £80,000 £77,500 £80,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35241 39029 42221
As % of all permanent IT jobs located in London 89.57% 87.93% 87.26%
Number of salaries quoted 30534 32756 35035
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 29 July 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -60 98 £55,000 -4.34% 21
Croydon +2 10 £27,500 -40.54%
Kingston Upon Thames 0 8 £40,673 -8.56%
Bromley +5 6 £87,500 +224.07%
Uxbridge +4 5 £52,500 +16.66%
Beckenham +7 3 £23,000 -2.12% 1
Southwark - 3 £27,000 -
Greenford - 2 £50,000 -
New Malden - 2 £50,000 -
Wimbledon - 2 - -
Ealing +24 1 £50,000 -16.66%
Paddington +1 1 - -
Canary Wharf -14 1 £57,000 -24.00%
Brentford - 1 £31,500 -
Teddington - 1 - -
Wembley - 1 £21,000 - 1
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 29 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 1179 (66.80%) ITIL
2 617 (34.96%) Finance
3 519 (29.41%) ITSM
4 508 (28.78%) Windows
5 435 (24.65%) Microsoft
6 410 (23.23%) Service Delivery
7 358 (20.28%) SLA
8 351 (19.89%) Active Directory
9 332 (18.81%) Project Management
10 297 (16.83%) Change Management
11 282 (15.98%) MS Excel
12 256 (14.50%) SQL
13 246 (13.94%) Windows 7
14 242 (13.71%) Linux
15 241 (13.65%) MS Office
16 232 (13.14%) Degree
17 222 (12.58%) Agile Software Development
18 221 (12.52%) Citrix
19 198 (11.22%) PRINCE2
20 195 (11.05%) Windows Server
21 191 (10.82%) Problem Management
22 189 (10.71%) Incident Management
23 188 (10.65%) Oracle
24 185 (10.48%) Banking
25 176 (9.97%) Cisco
26 175 (9.92%) Legal
27 166 (9.41%) ITIL V3
28 163 (9.24%) SQL Server
29 158 (8.95%) VMware
30 149 (8.44%) Law

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 120 (6.80%) MS Exchange
2 98 (5.55%) SharePoint
3 76 (4.31%) Exchange Server 2010
4 50 (2.83%) IIS
5 33 (1.87%) Exchange Server 2013
6 27 (1.53%) Blackberry Enterprise Server
6 27 (1.53%) Exchange Server 2007
6 27 (1.53%) WordPress
7 25 (1.42%) Apache
8 24 (1.36%) CMS
8 24 (1.36%) Skype for Business
9 21 (1.19%) Tomcat
10 15 (0.85%) JBoss
10 15 (0.85%) WebLogic
11 14 (0.79%) IBM Notes
12 11 (0.62%) WebSphere
13 10 (0.57%) Confluence
14 9 (0.51%) SharePoint 2010
15 7 (0.40%) SharePoint 2013
16 5 (0.28%) Documentum
Applications
1 282 (15.98%) MS Excel
2 241 (13.65%) MS Office
3 27 (1.53%) MS PowerPoint
3 27 (1.53%) MS Visio
4 13 (0.74%) MS Project
5 2 (0.11%) Gephi
Business Applications
1 30 (1.70%) Remedy ITSM
2 23 (1.30%) Oracle EBS
3 22 (1.25%) Dynamics CRM
4 15 (0.85%) Dynamics AX
5 11 (0.62%) Payment Gateway
6 10 (0.57%) assyst
7 9 (0.51%) Cognos Planning
7 9 (0.51%) Oracle Applications
7 9 (0.51%) ResourceLink
7 9 (0.51%) Unit4 Business World
8 7 (0.40%) Oracle ERP
9 6 (0.34%) MetaTrader
9 6 (0.34%) StreamServe
10 4 (0.23%) Eloqua
11 3 (0.17%) IBM Operational Decision Manager
11 3 (0.17%) Kondor
11 3 (0.17%) Oracle Financials
12 2 (0.11%) Bloomberg TOMS
12 2 (0.11%) CODA-Financials
12 2 (0.11%) SAP ERP
Cloud Services
1 99 (5.61%) Office 365
2 78 (4.42%) Mimecast
3 77 (4.36%) Amazon AWS
4 66 (3.74%) SaaS
5 61 (3.46%) Microsoft Azure
6 31 (1.76%) Cloud Computing
7 23 (1.30%) IaaS
8 17 (0.96%) PaaS
9 16 (0.91%) Virtual Private Cloud
10 9 (0.51%) AWS CloudFormation
11 4 (0.23%) Azure Active Directory
12 3 (0.17%) Google Analytics
12 3 (0.17%) Google Apps
12 3 (0.17%) iPaaS
12 3 (0.17%) Yammer
13 2 (0.11%) Bluemix
14 1 (0.057%) AWS Elastic Beanstalk
14 1 (0.057%) AWS OpsWorks
14 1 (0.057%) Google Cloud Platform
14 1 (0.057%) OneDrive
Communications & Networking
1 129 (7.31%) VPN
2 112 (6.35%) Firewall
3 97 (5.50%) DNS
4 91 (5.16%) LAN
5 78 (4.42%) WAN
6 73 (4.14%) SAN
7 54 (3.06%) TCP/IP
8 44 (2.49%) DHCP
8 44 (2.49%) VoIP
9 41 (2.32%) Wireless
10 34 (1.93%) Internet
11 33 (1.87%) Intranet
12 32 (1.81%) Cisco ASA
13 31 (1.76%) GoToMeeting
14 28 (1.59%) MPLS
15 27 (1.53%) FTP
16 26 (1.47%) IP Telephony
17 25 (1.42%) LDAP
18 23 (1.30%) HTTP
19 21 (1.19%) Network Security
Database & Business Intelligence
1 163 (9.24%) SQL Server
2 50 (2.83%) Oracle Database
3 46 (2.61%) SQL Server Reporting Services
4 30 (1.70%) Oracle Reports
5 26 (1.47%) Big Data
6 25 (1.42%) Data Warehouse
6 25 (1.42%) MySQL
7 22 (1.25%) Oracle Discoverer
7 22 (1.25%) Relational Database
8 20 (1.13%) SQL Server Integration Services
9 19 (1.08%) BusinessObjects
10 17 (0.96%) SQL Server 2008
11 13 (0.74%) Crystal Reports
12 12 (0.68%) SQL Server 2012
13 11 (0.62%) DB2
13 11 (0.62%) NoSQL
14 9 (0.51%) Cognos Impromptu
14 9 (0.51%) Oracle Database 12c
15 8 (0.45%) SQL Server Analysis Services
16 7 (0.40%) Pentaho
Development Applications
1 30 (1.70%) JIRA
2 22 (1.25%) Oracle Forms
3 18 (1.02%) Jenkins
4 8 (0.45%) Ant
4 8 (0.45%) Git (software)
4 8 (0.45%) MSI
4 8 (0.45%) Subversion
5 6 (0.34%) Team Foundation Server
6 5 (0.28%) AdminStudio
7 4 (0.23%) InstallShield
7 4 (0.23%) JMeter
7 4 (0.23%) LoadRunner
7 4 (0.23%) Talend Open Studio
7 4 (0.23%) TeamCity
7 4 (0.23%) WinDbg
8 3 (0.17%) FishEye
8 3 (0.17%) Hudson
9 2 (0.11%) Maven
9 2 (0.11%) Selenium
9 2 (0.11%) Sonatype Nexus
General
1 617 (34.96%) Finance
2 185 (10.48%) Banking
3 175 (9.92%) Legal
4 149 (8.44%) Law
5 140 (7.93%) Retail
6 78 (4.42%) Telecoms
7 66 (3.74%) Marketing
8 50 (2.83%) Investment Banking
9 28 (1.59%) Back Office
10 25 (1.42%) Financial Institution
11 22 (1.25%) Advertising
11 22 (1.25%) Front Office
12 21 (1.19%) International Banking
13 14 (0.79%) Publishing
14 11 (0.62%) Games
14 11 (0.62%) German Language
15 10 (0.57%) French Language
15 10 (0.57%) Manufacturing
15 10 (0.57%) Retail Banking
16 9 (0.51%) Local Government
Job Titles
1 427 (24.19%) Analyst
2 277 (15.69%) Service Manager
3 207 (11.73%) Service Analyst
4 157 (8.90%) Delivery Manager
5 156 (8.84%) Service Desk Analyst
6 138 (7.82%) Services Delivery Manager
7 130 (7.37%) Consultant
8 126 (7.14%) Support Analyst
9 120 (6.80%) IT Manager
10 118 (6.69%) Applications Support
11 98 (5.55%) Architect
12 91 (5.16%) Team Leader
13 89 (5.04%) ITIL Manager
14 84 (4.76%) IT Services Manager
15 78 (4.42%) ITIL Service Manager
16 71 (4.02%) Project Manager
17 64 (3.63%) Senior Analyst
18 61 (3.46%) Applications Support Analyst
19 59 (3.34%) Administrator
20 57 (3.23%) Support Engineer
Libraries, Frameworks & Software Standards
1 88 (4.99%) XML
2 79 (4.48%) Web Services
3 64 (3.63%) .NET
4 61 (3.46%) HTML
5 52 (2.95%) CSS
6 42 (2.38%) Middleware
7 35 (1.98%) SOAP
8 27 (1.53%) REST
9 19 (1.08%) FIX Protocol
10 13 (0.74%) Ajax
11 12 (0.68%) AngularJS
12 11 (0.62%) ASP.NET
13 10 (0.57%) Ruby on Rails
13 10 (0.57%) Twitter Bootstrap
14 9 (0.51%) JSON
15 8 (0.45%) .NET Framework
16 7 (0.40%) J2EE
17 6 (0.34%) 802.1X
17 6 (0.34%) JMS
17 6 (0.34%) XSL
Miscellaneous
1 140 (7.93%) Data Centre
2 133 (7.54%) Analytical Skills
3 104 (5.89%) Management Information System
4 76 (4.31%) Computer Science
5 46 (2.61%) Virtual Team
6 36 (2.04%) CMDB
7 33 (1.87%) Fintech
8 28 (1.59%) Replication
9 27 (1.53%) Enterprise Software
10 25 (1.42%) Performance Metrics
11 24 (1.36%) Blackberry
12 23 (1.30%) iPhone
12 23 (1.30%) Smartphone
13 19 (1.08%) PMI
14 18 (1.02%) iPad
15 17 (0.96%) Wiki
16 16 (0.91%) Video Conferencing
17 14 (0.79%) Clustering
18 13 (0.74%) Public Cloud
18 13 (0.74%) User Experience
Operating Systems
1 508 (28.78%) Windows
2 246 (13.94%) Windows 7
3 242 (13.71%) Linux
4 195 (11.05%) Windows Server
5 103 (5.84%) Unix
6 83 (4.70%) Windows Server 2008
7 77 (4.36%) Windows Server 2012
8 54 (3.06%) Windows Server 2003
9 36 (2.04%) Red Hat Enterprise Linux
10 29 (1.64%) Windows 8
11 28 (1.59%) AIX
12 27 (1.53%) Windows 10
13 26 (1.47%) Android
14 24 (1.36%) Apple iOS
14 24 (1.36%) Solaris
15 18 (1.02%) SUSE
16 17 (0.96%) Mac OS X
17 16 (0.91%) Oracle Linux
18 15 (0.85%) SUSE Linux Enterprise Server
19 13 (0.74%) CentOS
Processes & Methodologies
1 1179 (66.80%) ITIL
2 519 (29.41%) ITSM
3 410 (23.23%) Service Delivery
4 332 (18.81%) Project Management
5 297 (16.83%) Change Management
6 222 (12.58%) Agile Software Development
7 198 (11.22%) PRINCE2
8 191 (10.82%) Problem Management
9 189 (10.71%) Incident Management
10 166 (9.41%) ITIL V3
11 134 (7.59%) Stakeholder Management
12 109 (6.18%) Continuous Improvement
12 109 (6.18%) Migration
13 106 (6.01%) Ticket Management
14 101 (5.72%) Information Security
15 97 (5.50%) Root Cause Analysis
16 84 (4.76%) ERP
17 81 (4.59%) Asset Management
18 80 (4.53%) Risk Management
19 77 (4.36%) E-Commerce
Programming Languages
1 256 (14.50%) SQL
2 74 (4.19%) PowerShell
3 73 (4.14%) JavaScript
4 63 (3.57%) Java
5 54 (3.06%) PL/SQL
6 42 (2.38%) Shell Script
7 34 (1.93%) T-SQL
8 31 (1.76%) Bash Shell
8 31 (1.76%) C#
9 26 (1.47%) C
10 23 (1.30%) Python
11 22 (1.25%) Perl
12 20 (1.13%) Ruby
13 15 (0.85%) PHP
14 12 (0.68%) VBScript
15 10 (0.57%) VBA
16 9 (0.51%) Korn
16 9 (0.51%) VB
17 5 (0.28%) AWK
17 5 (0.28%) XPath
Qualifications
1 232 (13.14%) Degree
2 122 (6.91%) ITIL Certification
3 97 (5.50%) Microsoft Certification
4 73 (4.14%) Cisco Certification
5 60 (3.40%) MCSE
6 52 (2.95%) CCNA
7 45 (2.55%) PMI Certification
8 44 (2.49%) MCP
9 42 (2.38%) MCSA
10 40 (2.27%) CISSP
11 35 (1.98%) MCITP
11 35 (1.98%) PMP
12 31 (1.76%) Security Cleared
13 29 (1.64%) PRINCE2 Certification
14 27 (1.53%) VMware Certified Professional (VCP)
15 25 (1.42%) CCNP
16 21 (1.19%) CISM
17 19 (1.08%) SC Cleared
18 16 (0.91%) ITIL Foundation Certificate
19 15 (0.85%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 358 (20.28%) SLA
2 60 (3.40%) QA
3 47 (2.66%) COBIT
4 27 (1.53%) ISO/IEC 27001
5 24 (1.36%) Sarbanes-Oxley
6 20 (1.13%) ISO 9001
7 18 (1.02%) Data Quality
8 6 (0.34%) ISO22301
9 5 (0.28%) ISO 14001
9 5 (0.28%) PCI DSS
9 5 (0.28%) PMBOK
10 4 (0.23%) Government Security Classifications
10 4 (0.23%) Solvency II
11 1 (0.057%) Dodd-Frank
11 1 (0.057%) HMG Security Policy Framework
11 1 (0.057%) P3O
System Software
1 351 (19.89%) Active Directory
2 112 (6.35%) VMware Infrastructure
3 57 (3.23%) Hyper-V
4 46 (2.61%) vSphere
5 25 (1.42%) Microsoft App-V
6 21 (1.19%) XenApp
7 19 (1.08%) Virtual Servers
8 18 (1.02%) Virtual Machines
9 17 (0.96%) KVM
10 15 (0.85%) VMware ESX
11 13 (0.74%) XenDesktop
12 7 (0.40%) VMware Server
13 6 (0.34%) Terminal Server
13 6 (0.34%) Terminal Services
13 6 (0.34%) Veritas Cluster Server
13 6 (0.34%) XenServer
14 5 (0.28%) Squid
14 5 (0.28%) VMware ESXi
15 4 (0.23%) Docker
15 4 (0.23%) Virtual Desktop
Systems Management
1 110 (6.23%) SCCM
2 38 (2.15%) SCOM
3 37 (2.10%) Puppet
4 21 (1.19%) WSUS
5 20 (1.13%) Nagios
6 17 (0.96%) Control-M
7 15 (0.85%) McAfee ePO
8 14 (0.79%) Tivoli Storage Manager
9 12 (0.68%) Cobbler
9 12 (0.68%) FreeIPA
9 12 (0.68%) Opscode Chef
9 12 (0.68%) Zenoss
10 10 (0.57%) Nessus
10 10 (0.57%) OpenVAS
11 9 (0.51%) SCSM
12 8 (0.45%) NetBackup
13 7 (0.40%) Norton AntiVirus
13 7 (0.40%) Tivoli
14 6 (0.34%) HP Quality Center
14 6 (0.34%) ZABBIX
Vendors
1 435 (24.65%) Microsoft
2 221 (12.52%) Citrix
3 188 (10.65%) Oracle
4 176 (9.97%) Cisco
5 158 (8.95%) VMware
6 147 (8.33%) ServiceNow
7 84 (4.76%) Mitel
8 79 (4.48%) HP
9 61 (3.46%) Red Hat
10 55 (3.12%) IBM
11 49 (2.78%) CheckPoint
12 39 (2.21%) Remedy
13 36 (2.04%) Intel Security
14 33 (1.87%) Apple
14 33 (1.87%) iManage
15 30 (1.70%) Palo Alto
15 30 (1.70%) SAP
16 29 (1.64%) BMC
17 26 (1.47%) Juniper
18 24 (1.36%) SolarWinds
London
Plan-net
Salary: Market rate
Posted: 2 hours ago
North West London
Pioneer Search
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 39 minutes ago
North West London
Pioneer Search
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 35 minutes ago
Twickenham, Middlesex
Experis Ltd
Posted: 1 hour ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
London
ReThink Recruitment
Salary: £26000.00 - £28000.00 per annum + Excellent Benefits
Posted: Yesterday
London
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: 23 hours ago
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
South East London
Eutopia Solutions Ltd
Salary: £39000.00 - £42000 per annum + Benefits
Posted: 5 hours ago
London
Pioneer Search
Salary: £90000 - £100000 per annum + Benefits
Posted: Yesterday
Central London / West End
Peopleworks
Salary: From £30,000 to £45,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: Yesterday
South West London
set2recruit
Salary: From £50,000 to £70,000 per annum £50,000 - £70,000 + benefits
Posted: 3 days ago
London
Harvey Nash plc
Salary: £40000 - £45000 per annum
Posted: 3 days ago
City, London
ITSM Team
Salary: £60k to £70k + bonus + benefits
Posted: 1 hour ago
City, London
Red10
Salary: £53000 - £63000 per annum + bonus and benefits
Posted: 3 days ago
City, London
Networking People
Salary: £28000 - £32000 per annum + Benefits
Posted: Yesterday
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 3 days ago
London
Arden Resourcing Limited
Salary: £40000.00 - £60000.00 per annum + Bonus and Benefits
Posted: 4 days ago
London
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: 3 days ago
City, London
Arden Resourcing Limited
Salary: £500 per week
Posted: 3 days ago
South West London
Imperial College London
Salary: £65k - 75k per year + Excellent Benefits
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £110,000 - £150,000 plus exceptional benefits package
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 plus exceptional benefits package
Posted: 2 days ago
South West London
Complete Tech Limited
Salary: Up to £35,000 per annum plus benefits
Posted: 4 days ago
London
Opus IT Consulting
Posted: 3 days ago
Central London / West End
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 6 days ago
London
DCL Search & Selection
Salary: £80000 - £85000 per annum + Bonus
Posted: 1 hour ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
London
Athelstan Search
Salary: From £70,000 to £80,000 per annum
Posted: 3 days ago
North West London
Jonothan Bosworth
Salary: £35000 - £45000 Per Annum
Posted: 3 days ago