The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 133 141 177
Rank change year-on-year
+8 +36
Permanent jobs citing Service Management 1013 1067 748
As % of all permanent IT jobs located in London 2.26% 2.16% 1.65%
As % of the Processes & Methodologies category 2.67% 2.58% 1.98%
Number of salaries quoted 788 850 612
Average salary £52,500 £53,000 £55,000
Average salary % change year-on-year
-0.94% -3.63%
90% offered a salary of more than £32,500 £32,500 £35,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £45,000 £46,500 £45,000
% change year-on-year
-3.22% +3.33%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37888 41413 37711
As % of all permanent IT jobs located in London 84.63% 83.64% 82.96%
Number of salaries quoted 31623 33939 31446
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £37,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 21 April 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +37 327 £50,000 -9.09% 17
Chessington -1 9 £32,500 -23.52%
Kingston Upon Thames -7 8 £35,000 -30.00% 2
Canary Wharf +8 7 £65,000 +4.00%
Docklands, London -12 7 £60,000 +9.09%
Rainham - 7 £32,500 -
Chiswick - 7 £57,500 -
Croydon +9 6 £40,000 -11.11%
Wimbledon - 6 - -
Ruislip +3 4 £40,000 -11.11%
Hounslow +5 3 £55,000 - 3
Bromley +12 2 £57,500 +64.28%
Harrow +3 1 £37,500 +7.14%
Twickenham -6 1 - -
Wembley - 1 £30,000 -
Hammersmith - 1 £25,000 - 1
Brentford - 1 £50,000 -
Feltham - 1 £51,500 -
Teddington - 1 £22,500 - 1
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 21 April 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1317 (66.62%) ITIL
2 664 (33.59%) Finance
3 555 (28.07%) Windows
4 553 (27.97%) Service Delivery
5 481 (24.33%) Microsoft
6 435 (22.00%) ITSM
7 318 (16.08%) Project Management
8 317 (16.03%) Active Directory
9 314 (15.88%) Degree
10 298 (15.07%) SLA
11 280 (14.16%) SQL
12 265 (13.40%) MS Office
13 238 (12.04%) Analytical Skills
14 235 (11.89%) Banking
15 228 (11.53%) PRINCE2
16 227 (11.48%) MS Excel
17 224 (11.33%) Change Management
18 217 (10.98%) Stakeholder Management
19 213 (10.77%) Windows 7
20 199 (10.07%) Linux
21 196 (9.91%) VMware
22 194 (9.81%) Problem Management
23 183 (9.26%) Citrix
24 177 (8.95%) Incident Management
25 164 (8.30%) Cisco
26 152 (7.69%) SQL Server
27 149 (7.54%) VMware Infrastructure
28 148 (7.49%) Continuous Improvement
29 141 (7.13%) SharePoint
30 139 (7.03%) Management Information System

Service Management
Top Related IT Skills in London by Category

For the 6 months to 21 April 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 141 (7.13%) SharePoint
2 126 (6.37%) MS Exchange
3 49 (2.48%) Exchange Server 2010
4 41 (2.07%) Apache
5 38 (1.92%) Lync
6 37 (1.87%) Blackberry Enterprise Server
7 24 (1.21%) IIS
8 23 (1.16%) Tomcat
9 22 (1.11%) Exchange Server 2007
10 19 (0.96%) IBM Notes
11 16 (0.81%) Exchange Server 2003
11 16 (0.81%) WebSphere
12 15 (0.76%) WorkSite
13 14 (0.71%) Drupal
14 13 (0.66%) Documentum
15 12 (0.61%) CMS
15 12 (0.61%) nginx
16 10 (0.51%) JBoss
17 9 (0.46%) GroupWise
17 9 (0.46%) Confluence
Applications
1 265 (13.40%) MS Office
2 227 (11.48%) MS Excel
3 51 (2.58%) MS PowerPoint
4 48 (2.43%) MS Visio
5 24 (1.21%) MS Project
6 13 (0.66%) InfoPath
7 2 (0.10%) Spreadsheet
Business Applications
1 81 (4.10%) Remedy ITSM
2 17 (0.86%) SAP SM
3 15 (0.76%) SAP APO
4 8 (0.40%) SAP ERP
5 6 (0.30%) SAP FI
5 6 (0.30%) SAP CRM
5 6 (0.30%) SAP FI/CO
5 6 (0.30%) SAP CO
6 4 (0.20%) SAP MM
7 3 (0.15%) SAP PP
7 3 (0.15%) SAP BPC
7 3 (0.15%) MetaTrader
7 3 (0.15%) SAP CCM
7 3 (0.15%) Dynamics CRM
7 3 (0.15%) SAP SCM
8 2 (0.10%) assyst
8 2 (0.10%) Oracle Utilities
8 2 (0.10%) Cordys
8 2 (0.10%) CODA-Financials
8 2 (0.10%) Oracle EBS
Cloud Services
1 78 (3.95%) SaaS
2 26 (1.32%) Amazon AWS
3 23 (1.16%) Office 365
4 19 (0.96%) Microsoft Azure
4 19 (0.96%) Cloud Computing
5 12 (0.61%) Yammer
6 4 (0.20%) Google Drive
7 3 (0.15%) Force.com
7 3 (0.15%) PaaS
8 2 (0.10%) Google Apps
8 2 (0.10%) IaaS
8 2 (0.10%) Mimecast
9 1 (0.051%) SoftLayer
Communications & Networking
1 123 (6.22%) Firewall
2 105 (5.31%) VPN
3 87 (4.40%) LAN
4 84 (4.25%) SAN
5 80 (4.05%) WAN
6 71 (3.59%) TCP/IP
7 69 (3.49%) DNS
8 57 (2.88%) Internet
9 50 (2.53%) MPLS
10 43 (2.18%) SSL
11 41 (2.07%) Wireless
12 40 (2.02%) Network Security
13 38 (1.92%) VoIP
14 37 (1.87%) VLAN
15 29 (1.47%) DHCP
16 28 (1.42%) IP Telephony
17 26 (1.32%) LDAP
18 23 (1.16%) BGP
19 21 (1.06%) NAS
20 19 (0.96%) Intranet
Database & Business Intelligence
1 152 (7.69%) SQL Server
2 56 (2.83%) MySQL
3 48 (2.43%) Data Warehouse
4 36 (1.82%) SQL Server Reporting Services
5 31 (1.57%) Oracle Database
6 24 (1.21%) SQL Server Integration Services
7 23 (1.16%) Oracle Reports
8 22 (1.11%) Relational Database
9 20 (1.01%) Data Mining
10 19 (0.96%) SQL Server Analysis Services
11 17 (0.86%) Big Data
12 16 (0.81%) VLDB
13 13 (0.66%) Oracle BI EE
13 13 (0.66%) SQL Server 2008
13 13 (0.66%) Oracle ODI
13 13 (0.66%) Oracle Database 11g
14 12 (0.61%) EDRMS
15 11 (0.56%) DB2
16 10 (0.51%) MongoDB
17 9 (0.46%) SQL Server 2012
Development Applications
1 34 (1.72%) JIRA
2 16 (0.81%) Subversion
2 16 (0.81%) Jenkins
3 11 (0.56%) Artifactory
4 9 (0.46%) LoadRunner
5 8 (0.40%) Selenium
5 8 (0.40%) WebDriver
6 7 (0.35%) JProfiler
6 7 (0.35%) JMeter
7 4 (0.20%) Git (software)
8 3 (0.15%) Atlassian Bamboo
8 3 (0.15%) ClearQuest
8 3 (0.15%) ClearCase
9 2 (0.10%) VSS/SourceSafe
9 2 (0.10%) PowerDesigner
9 2 (0.10%) Maven
9 2 (0.10%) Team Foundation Server
9 2 (0.10%) PHPUnit
9 2 (0.10%) SoapUI
9 2 (0.10%) Behat
General
1 664 (33.59%) Finance
2 235 (11.89%) Banking
3 106 (5.36%) Retail
3 106 (5.36%) Telecoms
4 97 (4.91%) Legal
5 95 (4.81%) Law
6 79 (4.00%) Investment Banking
7 75 (3.79%) Financial Institution
8 72 (3.64%) Front Office
9 63 (3.19%) Advertising
10 54 (2.73%) Manufacturing
10 54 (2.73%) Marketing
11 32 (1.62%) Games
12 28 (1.42%) Back Office
13 27 (1.37%) Publishing
14 25 (1.26%) Billing
15 15 (0.76%) French Language
16 12 (0.61%) German Language
17 11 (0.56%) Spanish Language
18 8 (0.40%) International Banking
Job Titles
1 393 (19.88%) Analyst
2 375 (18.97%) Service Manager
3 173 (8.75%) Support Analyst
4 166 (8.40%) Consultant
5 139 (7.03%) Services Delivery Manager
5 139 (7.03%) Delivery Manager
6 124 (6.27%) Architect
7 120 (6.07%) Service Analyst
8 91 (4.60%) Service Desk Analyst
9 77 (3.89%) Desktop Support
10 73 (3.69%) Project Manager
11 67 (3.39%) Developer
12 60 (3.03%) Desktop Support Analyst
12 60 (3.03%) Desktop Analyst
13 58 (2.93%) Senior Manager
14 57 (2.88%) Applications Support
15 55 (2.78%) Support Engineer
16 52 (2.63%) Business Analyst
16 52 (2.63%) Infrastructure Engineer
17 48 (2.43%) Senior Consultant
Libraries, Frameworks & Software Standards
1 60 (3.03%) Web Services
2 56 (2.83%) .NET
3 42 (2.12%) XML
4 41 (2.07%) HTML
5 33 (1.67%) SOAP
6 29 (1.47%) Middleware
7 22 (1.11%) COM
8 21 (1.06%) CSS
9 19 (0.96%) Ajax
10 16 (0.81%) REST
11 15 (0.76%) J2EE
12 11 (0.56%) LAMP
13 10 (0.51%) ASP.NET
14 8 (0.40%) Gherkin
14 8 (0.40%) Spring
15 7 (0.35%) Doctrine
15 7 (0.35%) XSL
16 6 (0.30%) ActiveX
16 6 (0.30%) HTML5
17 5 (0.25%) OAuth
Miscellaneous
1 238 (12.04%) Analytical Skills
2 139 (7.03%) Management Information System
3 123 (6.22%) Blackberry
4 66 (3.34%) Computer Science
5 59 (2.98%) CMDB
6 54 (2.73%) iPad
7 36 (1.82%) Fat Client
7 36 (1.82%) Thin Client
8 30 (1.52%) PMI
9 29 (1.47%) iPhone
10 28 (1.42%) Performance Metrics
11 27 (1.37%) Foreign Exchange (FX)
11 27 (1.37%) Mainframe
12 25 (1.26%) Video Conferencing
13 24 (1.21%) Enterprise Software
14 23 (1.16%) Life Science
15 20 (1.01%) Online Banking
15 20 (1.01%) Clustering
16 18 (0.91%) GIS
16 18 (0.91%) FMCG
Operating Systems
1 555 (28.07%) Windows
2 213 (10.77%) Windows 7
3 199 (10.07%) Linux
4 130 (6.58%) Windows Server 2008
5 129 (6.53%) UNIX
6 76 (3.84%) Windows Server 2012
7 52 (2.63%) Windows Server 2003
8 51 (2.58%) Windows XP
9 48 (2.43%) Android
10 46 (2.33%) Apple iOS
11 45 (2.28%) Red Hat Enterprise Linux
12 43 (2.18%) Solaris
13 41 (2.07%) Windows 8
14 21 (1.06%) Mac OS X
15 15 (0.76%) AIX
16 14 (0.71%) Debian
16 14 (0.71%) CentOS
17 13 (0.66%) Windows Vista
18 8 (0.40%) Ubuntu
18 8 (0.40%) NetWare
Processes & Methodologies
1 1317 (66.62%) ITIL
2 553 (27.97%) Service Delivery
3 435 (22.00%) ITSM
4 318 (16.08%) Project Management
5 228 (11.53%) PRINCE2
6 224 (11.33%) Change Management
7 217 (10.98%) Stakeholder Management
8 194 (9.81%) Problem Management
9 177 (8.95%) Incident Management
10 148 (7.49%) Continuous Improvement
11 136 (6.88%) Agile Software Development
12 105 (5.31%) ITIL V3
13 97 (4.91%) E-Commerce
14 90 (4.55%) Business Continuity
15 89 (4.50%) CRM
16 88 (4.45%) People Management
17 83 (4.20%) Root Cause Analysis
17 83 (4.20%) Configuration Management
18 78 (3.95%) Release Management
19 76 (3.84%) Business Analysis
Programming Languages
1 280 (14.16%) SQL
2 93 (4.70%) Java
3 67 (3.39%) C
4 64 (3.24%) JavaScript
5 37 (1.87%) Perl
6 34 (1.72%) PHP
7 29 (1.47%) PL/SQL
8 28 (1.42%) Python
9 19 (0.96%) C#
10 18 (0.91%) PowerShell
11 17 (0.86%) T-SQL
11 17 (0.86%) VBScript
12 14 (0.71%) VBA
13 12 (0.61%) Bash Shell
14 11 (0.56%) ABAP
14 11 (0.56%) VB
15 10 (0.51%) Shell Script
15 10 (0.51%) Ruby
16 9 (0.46%) C++
17 5 (0.25%) Fortran
Qualifications
1 314 (15.88%) Degree
2 135 (6.83%) ITIL Certification
3 129 (6.53%) Security Cleared
4 102 (5.16%) Microsoft Certification
5 88 (4.45%) SC Cleared
6 85 (4.30%) MCSE
7 75 (3.79%) ISEB
8 69 (3.49%) Cisco Certification
9 61 (3.09%) MCP
10 55 (2.78%) ITIL Foundation Certificate
11 49 (2.48%) CCNA
12 45 (2.28%) PMI Certification
13 42 (2.12%) ISTQB
14 41 (2.07%) CISSP
15 28 (1.42%) CISM
16 24 (1.21%) MCSA
16 24 (1.21%) CCNP
17 18 (0.91%) PMP
18 17 (0.86%) HND
19 16 (0.81%) CISA
Quality Assurance & Compliance
1 298 (15.07%) SLA
2 68 (3.44%) QA
3 59 (2.98%) COBIT
4 52 (2.63%) ISO/IEC 27001
5 23 (1.16%) PCI DSS
6 17 (0.86%) ISO 9001
7 10 (0.51%) Data Quality
8 5 (0.25%) JSP 440
8 5 (0.25%) Sarbanes-Oxley
8 5 (0.25%) ISO 14001
9 4 (0.20%) Solvency II
10 3 (0.15%) EMIR
10 3 (0.15%) MiFID
11 2 (0.10%) ISO 9000
11 2 (0.10%) PMBOK
11 2 (0.10%) Basel III
12 1 (0.051%) HIPAA
12 1 (0.051%) 21 CFR Part 11
System Software
1 317 (16.03%) Active Directory
2 149 (7.54%) VMware Infrastructure
3 45 (2.28%) XenApp
4 42 (2.12%) XenDesktop
5 41 (2.07%) Hyper-V
6 37 (1.87%) vSphere
7 32 (1.62%) VMware ESX
8 19 (0.96%) vCloud
9 17 (0.86%) Microsoft App-V
10 10 (0.51%) VMware Workstation
11 9 (0.46%) XenServer
12 8 (0.40%) Varnish
13 7 (0.35%) Terminal Services
14 6 (0.30%) Xen
14 6 (0.30%) Xsan
14 6 (0.30%) KVM
15 5 (0.25%) VMware ESXi
15 5 (0.25%) Snort
15 5 (0.25%) Squid
16 4 (0.20%) Samba
Systems Management
1 71 (3.59%) SCCM
2 38 (1.92%) SCOM
3 30 (1.52%) HP Quality Center
4 23 (1.16%) Nagios
5 22 (1.11%) Tivoli
6 20 (1.01%) Puppet
7 17 (0.86%) HP UCMDB
8 13 (0.66%) Opscode Chef
8 13 (0.66%) AirWatch
8 13 (0.66%) Oracle Enterprise Manager
8 13 (0.66%) Legato
9 11 (0.56%) Tivoli Storage Manager
9 11 (0.56%) Norton AntiVirus
9 11 (0.56%) WSUS
10 10 (0.51%) logstash
11 9 (0.46%) Opsview
11 9 (0.46%) HP SiteScope
12 8 (0.40%) Salt
12 8 (0.40%) SCOrch
13 7 (0.35%) NetBackup
Vendors
1 481 (24.33%) Microsoft
2 196 (9.91%) VMware
3 183 (9.26%) Citrix
4 164 (8.30%) Cisco
5 135 (6.83%) Oracle
6 128 (6.47%) ServiceNow
7 116 (5.87%) Remedy
8 110 (5.56%) HP
9 80 (4.05%) SAP
10 70 (3.54%) BMC
11 69 (3.49%) Red Hat
12 43 (2.18%) Salesforce.com
13 39 (1.97%) EMC
14 37 (1.87%) Juniper
14 37 (1.87%) IBM
15 29 (1.47%) McAfee
16 28 (1.42%) Apple
17 24 (1.21%) Symantec
17 24 (1.21%) F5
17 24 (1.21%) SolarWinds
London
Ashdown IT
Salary: £35000 - £42000 per annum
Posted: 4 hours ago
London
Datasource Computer Employment
Salary: Excellent Salary & Benefits!
Posted: 15 hours ago
North West London
Spring Technology
Salary: £60000.00 - £70000.00 per annum + Benefits
Posted: 20 hours ago
London
Mortimer Spinks
Salary: £50000 - £55000 per annum
Posted: 22 hours ago
London
Etrali UK Limited
Posted: Yesterday
London
set2recruit
Salary: Up to £90,000 per annum + Car allowance, Bonus and benefits
Posted: Yesterday
Kingston Upon Thames, Surrey
Think IT Recruitment
Salary: £30000 - £40000 per annum + Benefits
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £40000 - £55000 per annum + Benefits
Posted: Yesterday
London
Etech Partners
Salary: To £55K + Bens
Posted: 3 days ago
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 3 days ago
City, London
Spencer Rose
Salary: From £50,000 to £60,000 per annum + bonus & benefits
Posted: 4 days ago
South West London
Imperial College London
Salary: Negotiable depending upon experience
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 4 days ago
London
Etrali UK Limited
Posted: 4 days ago
London
ANSON MCCADE
Salary: £60k to £90k plus competitive package
Posted: 4 days ago
London
Monarch Recruitment
Salary: £65000 - £75000 per annum, Benefits Excellent benefits
Posted: 5 days ago
City, London
Experis Ltd
Salary: £55000 - £63000 per annum + enhanced pension
Posted: 5 days ago
City, London
Networking People
Salary: Benefits
Posted: 5 days ago
Hayes, Middlesex
Quadratek People Limited
Salary: From £100,000 to £140,000 per annum Excellent salary plus uncapped var
Posted: 5 days ago
London
Staffworx Ltd
Salary: excellent salary & full bens
Posted: 5 days ago