The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 173 150 138
Rank change year-on-year
-23 -12
Permanent jobs citing Service Management 716 967 1056
As % of all permanent IT jobs located in London 1.88% 2.22% 2.33%
As % of the Processes & Methodologies category 2.09% 2.51% 2.69%
Number of salaries quoted 574 819 855
Median salary £50,000 £55,000 £52,500
Median salary % change year-on-year
-9.09% +4.76%
90% offered a salary of more than £28,500 £33,900 £32,500
10% offered a salary of more than £80,000 £80,500 £75,000
UK excluding London median salary £45,000 £43,250 £42,500
% change year-on-year
+4.04% +1.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34291 38500 39263
As % of all permanent IT jobs located in London 89.80% 88.24% 86.75%
Number of salaries quoted 29621 32500 32283
Median salary £60,000 £58,500 £55,000
Median salary % change year-on-year
+2.56% +6.36%
90% offered a salary of more than £40,000 £38,000 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 27 September 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -53 81 £42,500 -19.81% 7
Croydon +8 14 £57,604 +9.72% 1
Bromley +12 5 £63,750 +46.55% 1
Uxbridge +1 4 £47,500 +5.55%
Westminster - 4 £42,283 -
Canary Wharf -15 3 £57,500 -16.36%
Wimbledon - 3 - -
Beckenham - 3 £23,000 -
Hendon - 3 £30,000 -
Hounslow +3 2 £52,750 +7.65%
Chessington -7 2 £25,500 -21.53%
Kingston Upon Thames - 2 £57,500 -
New Malden - 2 £50,000 -
Teddington - 2 £45,000 -
Wembley - 2 £31,750 -
Southwark - 2 £40,500 -
Docklands, London +12 1 £60,000 +9.09%
Greenford +7 1 £50,000 +156.41%
Hayes - 1 £95,000 -
Twickenham - 1 - -
Ealing - 1 £50,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 27 September 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 1049 (67.72%) ITIL
2 552 (35.64%) Finance
3 479 (30.92%) Windows
4 450 (29.05%) ITSM
5 387 (24.98%) Microsoft
6 359 (23.18%) Service Delivery
7 332 (21.43%) Active Directory
8 318 (20.53%) SLA
9 296 (19.11%) MS Excel
10 284 (18.33%) MS Office
11 258 (16.66%) Project Management
12 255 (16.46%) Windows 7
13 220 (14.20%) Change Management
14 214 (13.82%) Citrix
15 208 (13.43%) Agile Software Development
16 206 (13.30%) Incident Management
17 190 (12.27%) Linux
18 185 (11.94%) Degree
19 182 (11.75%) SQL
20 177 (11.43%) Problem Management
21 163 (10.52%) Legal
22 155 (10.01%) PRINCE2
23 149 (9.62%) Windows Server
24 142 (9.17%) Analytical Skills
24 142 (9.17%) Cisco
25 141 (9.10%) Stakeholder Management
25 141 (9.10%) ServiceNow
26 139 (8.97%) Law
27 134 (8.65%) Oracle
27 134 (8.65%) Banking

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 115 (7.42%) MS Exchange
2 82 (5.29%) SharePoint
3 55 (3.55%) Exchange Server 2010
4 28 (1.81%) IIS
5 25 (1.61%) Exchange Server 2013
6 22 (1.42%) Exchange Server 2007
6 22 (1.42%) WordPress
7 21 (1.36%) CMS
8 19 (1.23%) Apache
9 15 (0.97%) Blackberry Enterprise Server
9 15 (0.97%) Skype for Business
10 14 (0.90%) Confluence
11 11 (0.71%) SharePoint 2013
11 11 (0.71%) Tomcat
11 11 (0.71%) WebLogic
12 8 (0.52%) IBM Notes
12 8 (0.52%) JBoss
12 8 (0.52%) SharePoint 2010
13 5 (0.32%) SharePoint Server
14 4 (0.26%) SugarCRM
Applications
1 296 (19.11%) MS Excel
2 284 (18.33%) MS Office
3 32 (2.07%) MS PowerPoint
4 20 (1.29%) MS Visio
5 11 (0.71%) MS Project
6 5 (0.32%) Spreadsheet
7 4 (0.26%) Adobe Creative Suite
7 4 (0.26%) Final Cut Pro
8 2 (0.13%) Gephi
Business Applications
1 20 (1.29%) Dynamics CRM
2 18 (1.16%) Remedy ITSM
3 12 (0.77%) Dynamics AX
4 10 (0.65%) assyst
5 8 (0.52%) Bloomberg TOMS
6 6 (0.39%) MetaTrader
7 5 (0.32%) SAP ERP
7 5 (0.32%) StreamServe
7 5 (0.32%) Veritas eDiscovery
8 4 (0.26%) Oracle Applications
8 4 (0.26%) Oracle ERP
8 4 (0.26%) Payment Gateway
9 3 (0.19%) Cognos Planning
9 3 (0.19%) Oracle Financials
9 3 (0.19%) ResourceLink
9 3 (0.19%) SAP Business One
9 3 (0.19%) Unit4 Business World
10 2 (0.13%) CODA-Financials
10 2 (0.13%) Dynamics NAV
10 2 (0.13%) Oracle BPM
Cloud Services
1 81 (5.23%) Office 365
2 64 (4.13%) Mimecast
3 62 (4.00%) Microsoft Azure
3 62 (4.00%) SaaS
4 61 (3.94%) Amazon AWS
5 24 (1.55%) Cloud Computing
5 24 (1.55%) IaaS
6 22 (1.42%) PaaS
7 9 (0.58%) AWS CloudFormation
8 4 (0.26%) Bluemix
8 4 (0.26%) IBM Cloud
8 4 (0.26%) Virtual Private Cloud
9 3 (0.19%) Amazon EC2
9 3 (0.19%) Azure Active Directory
9 3 (0.19%) Google Analytics
9 3 (0.19%) Google Apps
9 3 (0.19%) Google Drive
10 2 (0.13%) AWS Elastic Beanstalk
10 2 (0.13%) AWS OpsWorks
10 2 (0.13%) iPaaS
Communications & Networking
1 103 (6.65%) VPN
2 91 (5.87%) Firewall
3 75 (4.84%) LAN
4 71 (4.58%) DNS
5 70 (4.52%) WAN
6 63 (4.07%) TCP/IP
7 54 (3.49%) SAN
8 36 (2.32%) Internet
9 35 (2.26%) VoIP
10 31 (2.00%) DHCP
11 30 (1.94%) Intranet
11 30 (1.94%) Wireless
12 27 (1.74%) IP Telephony
12 27 (1.74%) LDAP
13 23 (1.48%) Cisco ASA
13 23 (1.48%) GoToMeeting
13 23 (1.48%) MPLS
14 21 (1.36%) Network Security
15 18 (1.16%) Cisco Nexus
16 17 (1.10%) HTTP
Database & Business Intelligence
1 116 (7.49%) SQL Server
2 46 (2.97%) Oracle Database
3 39 (2.52%) SQL Server Reporting Services
4 29 (1.87%) Big Data
5 25 (1.61%) Data Warehouse
6 20 (1.29%) MySQL
7 19 (1.23%) BusinessObjects
8 18 (1.16%) SQL Server 2008
9 17 (1.10%) Hadoop
9 17 (1.10%) SQL Server Integration Services
10 15 (0.97%) Relational Database
11 13 (0.84%) Oracle Database 12c
12 10 (0.65%) Pentaho
13 8 (0.52%) Crystal Reports
13 8 (0.52%) DB2
13 8 (0.52%) NoSQL
13 8 (0.52%) Oracle Database 11g
13 8 (0.52%) SQL Server 2012
14 7 (0.45%) GIS
14 7 (0.45%) PowerCenter
Development Applications
1 22 (1.42%) JIRA
2 11 (0.71%) Jenkins
3 9 (0.58%) Team Foundation Server
4 7 (0.45%) Talend Open Studio
5 5 (0.32%) Ant
5 5 (0.32%) Git (software)
5 5 (0.32%) Subversion
5 5 (0.32%) TeamCity
6 4 (0.26%) Hudson
6 4 (0.26%) InstallShield
6 4 (0.26%) MSI
6 4 (0.26%) WinDbg
7 2 (0.13%) Octopus Deploy
7 2 (0.13%) Selenium
7 2 (0.13%) Visual Studio
8 1 (0.065%) AdminStudio
8 1 (0.065%) HP UFT
8 1 (0.065%) Maven
8 1 (0.065%) Oracle Forms
8 1 (0.065%) Sonatype Nexus
General
1 552 (35.64%) Finance
2 163 (10.52%) Legal
3 139 (8.97%) Law
4 134 (8.65%) Banking
5 62 (4.00%) Retail
6 52 (3.36%) Telecoms
7 44 (2.84%) Marketing
8 32 (2.07%) Investment Banking
9 28 (1.81%) Front Office
9 28 (1.81%) International Banking
10 27 (1.74%) Back Office
11 23 (1.48%) Advertising
12 18 (1.16%) Financial Institution
13 16 (1.03%) Publishing
14 15 (0.97%) Games
14 15 (0.97%) German Language
15 11 (0.71%) French Language
16 10 (0.65%) Multimedia
17 9 (0.58%) Manufacturing
18 8 (0.52%) Italian Language
Job Titles
1 433 (27.95%) Analyst
2 264 (17.04%) Service Manager
3 211 (13.62%) Service Analyst
4 155 (10.01%) Service Desk Analyst
5 135 (8.72%) Support Analyst
6 133 (8.59%) Delivery Manager
7 119 (7.68%) Services Delivery Manager
8 108 (6.97%) IT Manager
9 96 (6.20%) Applications Support
10 95 (6.13%) Consultant
11 85 (5.49%) Architect
12 77 (4.97%) IT Services Manager
13 71 (4.58%) ITIL Manager
14 64 (4.13%) Support Engineer
15 60 (3.87%) 2nd Line Support
16 59 (3.81%) ITIL Service Manager
17 54 (3.49%) IT Analyst
18 53 (3.42%) Applications Manager
19 52 (3.36%) Senior Analyst
20 51 (3.29%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 57 (3.68%) XML
2 54 (3.49%) Web Services
3 49 (3.16%) .NET
4 47 (3.03%) HTML
5 40 (2.58%) CSS
6 25 (1.61%) Middleware
7 17 (1.10%) Software Packaging
8 15 (0.97%) AngularJS
9 13 (0.84%) FIX Protocol
10 12 (0.77%) ASP.NET
11 11 (0.71%) SOAP
11 11 (0.71%) Twitter Bootstrap
12 9 (0.58%) Ajax
12 9 (0.58%) LAMP
12 9 (0.58%) Ruby on Rails
13 8 (0.52%) JMS
13 8 (0.52%) XSL
14 7 (0.45%) .NET Framework
14 7 (0.45%) XSD
15 5 (0.32%) X-Windows
Miscellaneous
1 142 (9.17%) Analytical Skills
2 111 (7.17%) Management Information System
3 96 (6.20%) Data Centre
4 45 (2.91%) Computer Science
5 37 (2.39%) CMDB
5 37 (2.39%) Virtual Team
6 23 (1.48%) Performance Metrics
7 22 (1.42%) Blackberry
7 22 (1.42%) User Experience
8 21 (1.36%) PMI
9 20 (1.29%) iPhone
9 20 (1.29%) Smartphone
10 17 (1.10%) Reinsurance
11 16 (1.03%) Replication
11 16 (1.03%) Wiki
12 15 (0.97%) Data Integration
12 15 (0.97%) iPad
13 14 (0.90%) Public Cloud
14 13 (0.84%) BYOD
14 13 (0.84%) Hybrid Cloud
Operating Systems
1 479 (30.92%) Windows
2 255 (16.46%) Windows 7
3 190 (12.27%) Linux
4 149 (9.62%) Windows Server
5 83 (5.36%) Unix
6 65 (4.20%) Windows Server 2008
7 58 (3.74%) Windows Server 2012
8 35 (2.26%) Windows 10
8 35 (2.26%) Windows Server 2003
9 31 (2.00%) Solaris
10 28 (1.81%) Windows 8
11 24 (1.55%) Android
12 23 (1.48%) Mac OS
13 22 (1.42%) Apple iOS
13 22 (1.42%) Red Hat Enterprise Linux
14 20 (1.29%) Mac OS X
15 16 (1.03%) Windows XP
16 10 (0.65%) CentOS
17 9 (0.58%) AIX
18 6 (0.39%) Ubuntu
Processes & Methodologies
1 1049 (67.72%) ITIL
2 450 (29.05%) ITSM
3 359 (23.18%) Service Delivery
4 258 (16.66%) Project Management
5 220 (14.20%) Change Management
6 208 (13.43%) Agile Software Development
7 206 (13.30%) Incident Management
8 177 (11.43%) Problem Management
9 155 (10.01%) PRINCE2
10 141 (9.10%) Stakeholder Management
11 125 (8.07%) ITIL V3
12 122 (7.88%) Continuous Improvement
13 104 (6.71%) Information Security
14 98 (6.33%) Ticket Management
15 91 (5.87%) Root Cause Analysis
16 85 (5.49%) Risk Management
17 83 (5.36%) Asset Management
18 79 (5.10%) Migration
19 71 (4.58%) Disaster Recovery
20 70 (4.52%) Workflow
Programming Languages
1 182 (11.75%) SQL
2 64 (4.13%) JavaScript
3 63 (4.07%) PowerShell
4 53 (3.42%) Java
5 30 (1.94%) C#
5 30 (1.94%) PL/SQL
6 26 (1.68%) C
7 25 (1.61%) Shell Script
8 20 (1.29%) Python
9 18 (1.16%) Perl
10 16 (1.03%) PHP
11 15 (0.97%) Bash Shell
12 13 (0.84%) VBA
13 12 (0.77%) Ruby
13 12 (0.77%) VBScript
14 11 (0.71%) T-SQL
14 11 (0.71%) VB
15 7 (0.45%) XPath
16 4 (0.26%) Korn
17 3 (0.19%) AWK
Qualifications
1 185 (11.94%) Degree
2 115 (7.42%) ITIL Certification
3 83 (5.36%) Microsoft Certification
4 55 (3.55%) Cisco Certification
5 52 (3.36%) MCSE
6 51 (3.29%) CISSP
7 45 (2.91%) CCNA
8 41 (2.65%) Security Cleared
9 40 (2.58%) MCSA
10 39 (2.52%) MCITP
10 39 (2.52%) MCP
10 39 (2.52%) PMI Certification
11 33 (2.13%) CISM
12 29 (1.87%) PMP
12 29 (1.87%) PRINCE2 Certification
12 29 (1.87%) VMware Certified Professional (VCP)
13 28 (1.81%) SC Cleared
14 20 (1.29%) CISA
14 20 (1.29%) ISEB
14 20 (1.29%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 318 (20.53%) SLA
2 53 (3.42%) QA
3 38 (2.45%) COBIT
4 31 (2.00%) ISO/IEC 27001
5 30 (1.94%) Sarbanes-Oxley
6 15 (0.97%) ISO 9001
7 13 (0.84%) Data Quality
8 10 (0.65%) PCI DSS
9 5 (0.32%) ISO 14001
10 4 (0.26%) Dodd-Frank
10 4 (0.26%) Government Security Classifications
10 4 (0.26%) Solvency II
11 2 (0.13%) ISO22301
System Software
1 332 (21.43%) Active Directory
2 98 (6.33%) VMware Infrastructure
3 41 (2.65%) Hyper-V
4 37 (2.39%) vSphere
5 26 (1.68%) Microsoft App-V
6 18 (1.16%) KVM
6 18 (1.16%) XenApp
7 14 (0.90%) Virtual Servers
8 11 (0.71%) Virtual Machines
9 9 (0.58%) VMware ESX
10 8 (0.52%) Virtual Desktop
11 7 (0.45%) Tivoli Workload Scheduler
11 7 (0.45%) XenDesktop
12 6 (0.39%) Terminal Server
13 5 (0.32%) Terminal Services
14 4 (0.26%) Microsoft Virtual Server
14 4 (0.26%) VMware Server
15 3 (0.19%) GPFS
15 3 (0.19%) Samba
15 3 (0.19%) Shibboleth
Systems Management
1 107 (6.91%) SCCM
2 41 (2.65%) SCOM
3 35 (2.26%) Puppet
4 22 (1.42%) WSUS
5 15 (0.97%) McAfee ePO
6 14 (0.90%) Control-M
6 14 (0.90%) Nagios
6 14 (0.90%) Opscode Chef
7 13 (0.84%) Cobbler
7 13 (0.84%) FreeIPA
7 13 (0.84%) Zenoss
8 11 (0.71%) NetBackup
9 10 (0.65%) Nessus
9 10 (0.65%) OpenVAS
9 10 (0.65%) Tivoli
10 9 (0.58%) SCSM
11 8 (0.52%) SCVMM
12 7 (0.45%) Norton AntiVirus
13 6 (0.39%) Backup Exec
13 6 (0.39%) Tivoli Storage Manager
Vendors
1 387 (24.98%) Microsoft
2 214 (13.82%) Citrix
3 142 (9.17%) Cisco
4 141 (9.10%) ServiceNow
5 134 (8.65%) Oracle
6 125 (8.07%) VMware
7 69 (4.45%) Mitel
8 63 (4.07%) HP
9 46 (2.97%) SAP
10 43 (2.78%) IBM
11 42 (2.71%) Red Hat
12 38 (2.45%) CheckPoint
13 36 (2.32%) Intel Security
14 30 (1.94%) Apple
15 29 (1.87%) Remedy
16 26 (1.68%) iManage
17 23 (1.48%) Palo Alto
17 23 (1.48%) Sage
18 22 (1.42%) Juniper
19 20 (1.29%) BMC
London
Arden Resourcing Limited
Salary: From £45,000 to £60,000 per annum
Posted: 19 hours ago
Central London / West End
Office Local Ltd
Salary: From £65,000 to £75,000 per annum +Bonus +Benefit
Posted: Yesterday
London
Arden Resourcing Limited
Salary: From £60,000 to £65,000 per annum
Posted: 19 hours ago
London
Arden Resourcing Limited
Salary: From £50,000 to £65,000 per annum
Posted: 19 hours ago
City, London
ANSON MCCADE
Salary: - £60,000 - 75,000k base + excellent package, bonus and fast-track car
Posted: 16 hours ago
West London
Opus Resourcing Ltd
Salary: £40000 - £58500 per annum + 10% bonus and benefits
Posted: 14 hours ago
London
Nicoll Curtin
Salary: £45000 - £65000 per annum + Bonus + Benefits
Posted: Yesterday
City, London
ANSON MCCADE
Salary: £60,000 - 75,000k base + excellent package, bonus and fast-track caree
Posted: Yesterday
London
Maclean Moore Consulting
Salary: From £50,000 to £70,000 per annum Bonus, Pension, Healthcare, Life Ins
Posted: 3 days ago
North West London
Peopleworks
Salary: From £65,000 to £70,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 4 days ago
London
Twenty Recruitment Group
Salary: £50000 - £100000 per annum + Plus bonus and benefits
Posted: 5 days ago
London
McGregor Boyall
Salary: £35000 - £38000.00 per annum
Posted: Yesterday
London
Plan-net
Salary: Unspecified Market rate
Posted: 3 days ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 6 days ago
City, London
Informatiq Consulting
Salary: Excellent Salary + Benefits!
Posted: 12 hours ago
South West London
MI5
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 6 days ago
West London
Sky Betting and Gaming
Posted: 12 hours ago
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus + extensive benefi
Posted: 4 days ago
City, London
Miller Maxwell Ltd
Salary: From £75,000 to £95,000 per annum Bonus and benefits package
Posted: 5 days ago
Central London / West End
Peopleworks
Salary: From £30,000 to £45,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 4 days ago
London
Rainford Recruitment
Salary: £82000 per annum + up to, plus benefits
Posted: 4 days ago
London
Perfect People Recruitment Solutions Ltd
Salary: Excellent please discuss
Posted: 4 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 2 days ago
London
Plan-net
Salary: Market rate
Posted: 6 days ago
London
Information Technology Services
Salary: £34k - 37k per year
Posted: 2 days ago
London
X4 Group
Salary: £40k - 60k per year
Posted: 6 days ago
London
Energon People
Salary: £40000.00 - £60000.00 per annum + Bonus + Benefits
Posted: 4 days ago
London
X4 Group
Salary: Market related
Posted: Yesterday
East London
Truphone
Salary: From £55,000 to £65,000 per annum plus bonus & benefits
Posted: 21 days ago
Central London / West End
Cognizant
Posted: 7 days ago