The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 128 134 157
Rank change year-on-year
+6 +23
Permanent jobs citing Service Management 979 979 898
As % of all permanent IT jobs located in London 2.42% 2.39% 2.07%
As % of the Processes & Methodologies category 2.75% 2.78% 2.40%
Number of salaries quoted 744 801 683
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £31,500 £34,000 £33,250
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £43,125 £45,000 £43,306
% change year-on-year
-4.16% +3.91%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35568 35193 37397
As % of all permanent IT jobs located in London 87.83% 85.75% 86.38%
Number of salaries quoted 30366 29588 30257
Average salary £57,500 £55,500 £55,000
Average salary % change year-on-year
+3.60% +0.90%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 13 February 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -16 144 £48,750 -10.55% 34
Croydon +11 29 £30,000 +25.00% 2
Wimbledon - 13 £22,750 -
Bromley +7 12 £42,729 -22.31% 4
Canary Wharf -3 8 £70,000 -36.36%
Beckenham - 7 £46,000 -
Hammersmith - 6 - - 1
Chiswick -6 5 £60,000 +6.66%
Kingston Upon Thames 0 3 £38,447 -0.78%
Romford - 3 £32,500 -
Docklands, London +15 2 £55,000 -15.38%
Uxbridge +4 2 £37,000 +5.71% 2
Feltham - 2 £60,000 -
Southall - 2 £27,500 -
Hayes - 1 £45,000 -
Hounslow - 1 £55,000 - 1
Westminster - 1 £120,000 - 1
Greenwich - 1 £55,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 13 February 2016, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1216 (64.85%) ITIL
2 657 (35.04%) Finance
3 491 (26.19%) ITSM
4 474 (25.28%) Windows
5 448 (23.89%) Microsoft
6 441 (23.52%) Service Delivery
7 335 (17.87%) SLA
8 314 (16.75%) Change Management
9 299 (15.95%) Project Management
10 252 (13.44%) Banking
11 250 (13.33%) PRINCE2
12 247 (13.17%) Active Directory
13 237 (12.64%) MS Excel
14 232 (12.37%) Incident Management
15 222 (11.84%) SQL
16 220 (11.73%) Problem Management
17 217 (11.57%) Linux
18 213 (11.36%) Degree
19 207 (11.04%) MS Office
20 203 (10.83%) Stakeholder Management
21 198 (10.56%) ITIL V3
22 194 (10.35%) Data Centre
22 194 (10.35%) Windows Server
23 188 (10.03%) Analytical Skills
24 172 (9.17%) Telecoms
25 170 (9.07%) Oracle
25 170 (9.07%) Agile Software Development
26 165 (8.80%) Cisco
27 159 (8.48%) Windows 7
28 156 (8.32%) ITIL Certification

Service Management
Top Related IT Skills in London by Category

For the 6 months to 13 February 2016, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 105 (5.60%) MS Exchange
2 79 (4.21%) SharePoint
3 71 (3.79%) IIS
4 57 (3.04%) Skype for Business
5 52 (2.77%) Exchange Server 2010
6 48 (2.56%) Tomcat
7 36 (1.92%) Blackberry Enterprise Server
8 33 (1.76%) JBoss
9 24 (1.28%) Apache
10 22 (1.17%) Exchange Server 2007
11 20 (1.07%) Exchange Server 2013
12 19 (1.01%) WebLogic
13 15 (0.80%) WebSphere
14 12 (0.64%) SharePoint 2013
15 9 (0.48%) Documentum
16 8 (0.43%) Confluence
17 7 (0.37%) nginx
18 6 (0.32%) BizTalk Server
18 6 (0.32%) CMS
19 4 (0.21%) SAS
Applications
1 237 (12.64%) MS Excel
2 207 (11.04%) MS Office
3 30 (1.60%) MS PowerPoint
4 16 (0.85%) MS Project
5 15 (0.80%) MS Visio
6 1 (0.053%) Spreadsheet
Business Applications
1 53 (2.83%) Remedy ITSM
2 33 (1.76%) Dynamics CRM
3 21 (1.12%) Oracle Financials
4 17 (0.91%) Oracle EBS
5 13 (0.69%) Faxination
6 12 (0.64%) Oracle Applications
6 12 (0.64%) Unit4 Business World
7 11 (0.59%) Cognos Planning
7 11 (0.59%) ResourceLink
8 10 (0.53%) SAP ERP
9 9 (0.48%) Dynamics AX
10 8 (0.43%) Kondor
11 6 (0.32%) Payment Gateway
12 5 (0.27%) SAP SM
13 3 (0.16%) assyst
13 3 (0.16%) Markit EDM
13 3 (0.16%) Oracle Payroll
14 2 (0.11%) Documaker
14 2 (0.11%) Oracle ERP
14 2 (0.11%) SAP Oil and Gas
Cloud Services
1 75 (4.00%) Office 365
2 62 (3.31%) Amazon AWS
3 51 (2.72%) SaaS
4 34 (1.81%) Mimecast
5 33 (1.76%) Virtual Private Cloud
6 30 (1.60%) Microsoft Azure
7 29 (1.55%) Yammer
8 18 (0.96%) Cloud Computing
9 13 (0.69%) AWS CloudFormation
10 5 (0.27%) IaaS
11 4 (0.21%) Force.com
12 2 (0.11%) Google Apps
12 2 (0.11%) PaaS
12 2 (0.11%) SuccessFactors
Communications & Networking
1 142 (7.57%) VPN
2 134 (7.15%) Firewall
3 118 (6.29%) LAN
4 113 (6.03%) DNS
5 88 (4.69%) SAN
5 88 (4.69%) TCP/IP
5 88 (4.69%) WAN
6 77 (4.11%) MPLS
7 71 (3.79%) DHCP
8 63 (3.36%) Internet
9 51 (2.72%) VoIP
10 43 (2.29%) NAS
10 43 (2.29%) SSL
11 40 (2.13%) FTP
12 38 (2.03%) OSPF
13 34 (1.81%) Network Security
14 32 (1.71%) HTTP
14 32 (1.71%) Unified Communications
15 31 (1.65%) Cisco IOS
16 29 (1.55%) Wireless
Database & Business Intelligence
1 130 (6.93%) SQL Server
2 50 (2.67%) MySQL
3 49 (2.61%) Relational Database
4 41 (2.19%) Oracle Database
5 30 (1.60%) Big Data
6 26 (1.39%) Oracle Reports
6 26 (1.39%) SQL Server 2008
7 25 (1.33%) Data Warehouse
7 25 (1.33%) SQL Server Reporting Services
8 21 (1.12%) SQL Server Integration Services
9 17 (0.91%) RDBMS
10 15 (0.80%) MongoDB
10 15 (0.80%) NoSQL
10 15 (0.80%) Oracle Discoverer
11 11 (0.59%) Cognos Impromptu
12 9 (0.48%) Couchbase
12 9 (0.48%) Crystal Reports
12 9 (0.48%) Oracle Database 10g
12 9 (0.48%) SQL Server 2012
12 9 (0.48%) SQLPlus
Development Applications
1 42 (2.24%) Git (software)
1 42 (2.24%) Jenkins
2 36 (1.92%) Subversion
3 34 (1.81%) JIRA
4 27 (1.44%) Sonatype Nexus
5 25 (1.33%) Maven
6 17 (0.91%) Hudson
7 15 (0.80%) Oracle Forms
8 13 (0.69%) Ant
9 12 (0.64%) Team Foundation Server
10 11 (0.59%) FishEye
11 6 (0.32%) DBeaver
12 4 (0.21%) Atlassian Bamboo
12 4 (0.21%) Visual Studio
13 3 (0.16%) JMeter
13 3 (0.16%) LoadRunner
13 3 (0.16%) TeamCity
14 2 (0.11%) SQL Server Management Studio (SSMS)
14 2 (0.11%) Toad
15 1 (0.053%) HP UFT
General
1 657 (35.04%) Finance
2 252 (13.44%) Banking
3 172 (9.17%) Telecoms
4 148 (7.89%) Retail
5 141 (7.52%) Legal
6 110 (5.87%) Law
7 86 (4.59%) Marketing
8 46 (2.45%) Investment Banking
9 43 (2.29%) Advertising
10 37 (1.97%) Financial Institution
11 32 (1.71%) Front Office
12 29 (1.55%) Billing
13 22 (1.17%) Manufacturing
14 14 (0.75%) Corporate Banking
15 13 (0.69%) Back Office
15 13 (0.69%) Games
16 11 (0.59%) Pharmaceutical
17 8 (0.43%) German Language
18 6 (0.32%) Retail Banking
19 4 (0.21%) Private Banking
Job Titles
1 356 (18.99%) Analyst
2 297 (15.84%) Service Manager
3 143 (7.63%) Service Analyst
4 136 (7.25%) Delivery Manager
5 124 (6.61%) Consultant
6 121 (6.45%) Architect
7 120 (6.40%) Services Delivery Manager
8 113 (6.03%) Service Desk Analyst
9 102 (5.44%) Support Analyst
9 102 (5.44%) Team Leader
10 91 (4.85%) IT Manager
11 76 (4.05%) Applications Support
12 68 (3.63%) Senior Analyst
13 61 (3.25%) Project Manager
14 58 (3.09%) ITIL Manager
14 58 (3.09%) Support Engineer
15 57 (3.04%) Solutions Architect
16 56 (2.99%) Administrator
17 53 (2.83%) IT Services Manager
18 44 (2.35%) Network Engineer
Libraries, Frameworks & Software Standards
1 82 (4.37%) Web Services
2 70 (3.73%) XML
3 64 (3.41%) .NET
4 61 (3.25%) HTML
5 32 (1.71%) CSS
6 28 (1.49%) SOAP
7 25 (1.33%) Middleware
8 21 (1.12%) J2EE
8 21 (1.12%) REST
9 19 (1.01%) XMPP
10 17 (0.91%) ASP.NET
11 13 (0.69%) jQuery
12 12 (0.64%) Ajax
13 10 (0.53%) FIX Protocol
14 9 (0.48%) JMS
14 9 (0.48%) Spring
14 9 (0.48%) Struts
15 7 (0.37%) IBM Integration Bus
15 7 (0.37%) JSP
15 7 (0.37%) WebSphere MQ
Miscellaneous
1 194 (10.35%) Data Centre
2 188 (10.03%) Analytical Skills
3 156 (8.32%) Management Information System
4 68 (3.63%) Blackberry
5 58 (3.09%) Clustering
6 56 (2.99%) Computer Science
7 50 (2.67%) CMDB
8 39 (2.08%) iPad
9 36 (1.92%) PMI
10 33 (1.76%) Enterprise Software
10 33 (1.76%) Foreign Exchange (FX)
11 25 (1.33%) Fintech
12 23 (1.23%) Performance Metrics
13 22 (1.17%) Hedge funds
14 21 (1.12%) Replication
14 21 (1.12%) User Experience
15 19 (1.01%) Video Conferencing
16 18 (0.96%) FMCG
17 17 (0.91%) Client/Server
18 16 (0.85%) iPhone
Operating Systems
1 474 (25.28%) Windows
2 217 (11.57%) Linux
3 194 (10.35%) Windows Server
4 159 (8.48%) Windows 7
5 93 (4.96%) Windows Server 2008
6 82 (4.37%) Unix
7 58 (3.09%) Windows Server 2012
8 54 (2.88%) Windows Server 2003
9 44 (2.35%) Windows 8
10 37 (1.97%) Android
11 32 (1.71%) Red Hat Enterprise Linux
12 25 (1.33%) Apple iOS
13 21 (1.12%) Windows XP
14 18 (0.96%) Solaris
15 16 (0.85%) Windows Mobile
16 11 (0.59%) CentOS
17 9 (0.48%) Windows 10
18 8 (0.43%) AIX
19 6 (0.32%) Debian
20 5 (0.27%) Ubuntu
Processes & Methodologies
1 1216 (64.85%) ITIL
2 491 (26.19%) ITSM
3 441 (23.52%) Service Delivery
4 314 (16.75%) Change Management
5 299 (15.95%) Project Management
6 250 (13.33%) PRINCE2
7 232 (12.37%) Incident Management
8 220 (11.73%) Problem Management
9 203 (10.83%) Stakeholder Management
10 198 (10.56%) ITIL V3
11 170 (9.07%) Agile Software Development
12 152 (8.11%) Continuous Improvement
13 124 (6.61%) Migration
14 114 (6.08%) Release Management
15 97 (5.17%) Configuration Management
16 95 (5.07%) E-Commerce
17 87 (4.64%) CRM
18 84 (4.48%) Root Cause Analysis
19 78 (4.16%) ERP
20 74 (3.95%) Information Security
Programming Languages
1 222 (11.84%) SQL
2 80 (4.27%) JavaScript
3 77 (4.11%) Java
4 52 (2.77%) Shell Script
5 47 (2.51%) PL/SQL
6 45 (2.40%) PowerShell
7 32 (1.71%) C
8 29 (1.55%) T-SQL
9 28 (1.49%) Python
10 23 (1.23%) C#
11 20 (1.07%) Perl
12 14 (0.75%) VB
13 13 (0.69%) PHP
14 10 (0.53%) Bash Shell
15 7 (0.37%) Jython
16 6 (0.32%) VBA
17 4 (0.21%) AWK
17 4 (0.21%) Ruby
18 3 (0.16%) Scala
18 3 (0.16%) VB6
Qualifications
1 213 (11.36%) Degree
2 156 (8.32%) ITIL Certification
3 87 (4.64%) Microsoft Certification
4 78 (4.16%) Cisco Certification
5 58 (3.09%) CCNA
6 57 (3.04%) PMI Certification
7 54 (2.88%) MCSE
7 54 (2.88%) Security Cleared
8 36 (1.92%) Six Sigma Green Belt
9 35 (1.87%) SC Cleared
10 32 (1.71%) PRINCE2 Certification
11 31 (1.65%) CCNP
12 30 (1.60%) MCSA
13 29 (1.55%) PMP
14 28 (1.49%) ISEB
14 28 (1.49%) MCP
15 26 (1.39%) CISSP
16 22 (1.17%) ITIL Foundation Certificate
17 18 (0.96%) Citrix Certification
18 13 (0.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 335 (17.87%) SLA
2 68 (3.63%) COBIT
2 68 (3.63%) QA
3 47 (2.51%) ISO/IEC 27001
4 20 (1.07%) PMBOK
5 17 (0.91%) PCI DSS
6 12 (0.64%) Data Quality
6 12 (0.64%) ISO 14001
7 8 (0.43%) HIPAA
7 8 (0.43%) ISO 9001
8 6 (0.32%) ISAE 3402
8 6 (0.32%) Solvency II
9 5 (0.27%) Sarbanes-Oxley
10 3 (0.16%) ISO/IEC 20000
10 3 (0.16%) ISO27002
11 2 (0.11%) BS25999
11 2 (0.11%) EMIR
11 2 (0.11%) ISO22301
11 2 (0.11%) MiFID
12 1 (0.053%) FATCA
System Software
1 247 (13.17%) Active Directory
2 101 (5.39%) VMware Infrastructure
3 24 (1.28%) VMware ESX
4 22 (1.17%) Hyper-V
5 14 (0.75%) vSphere
6 13 (0.69%) XenDesktop
7 9 (0.48%) Microsoft App-V
7 9 (0.48%) XenApp
8 8 (0.43%) Oracle RAC
9 7 (0.37%) VMware Workstation
10 5 (0.27%) KVM
11 4 (0.21%) Kamailio
11 4 (0.21%) Veritas Cluster Server
11 4 (0.21%) XenServer
12 3 (0.16%) HDFS
12 3 (0.16%) Sendmail
12 3 (0.16%) Terminal Services
13 2 (0.11%) SRDF
13 2 (0.11%) VMware ESXi
13 2 (0.11%) VMware Server
Systems Management
1 31 (1.65%) SCCM
2 21 (1.12%) Nagios
3 16 (0.85%) Control-M
4 15 (0.80%) ITRS Geneos
4 15 (0.80%) Puppet
5 13 (0.69%) Opscode Chef
5 13 (0.69%) SCOM
5 13 (0.69%) ServiceCenter
5 13 (0.69%) Symantec Enterprise Vault
6 12 (0.64%) Backup Exec
6 12 (0.64%) Norton AntiVirus
6 12 (0.64%) Tivoli
7 9 (0.48%) NetBackup
8 8 (0.43%) Oracle Enterprise Manager
9 7 (0.37%) Opsview
9 7 (0.37%) ZABBIX
10 6 (0.32%) Data Guard
10 6 (0.32%) Oracle RMAN
10 6 (0.32%) WSUS
11 5 (0.27%) Cisco IPCC
Vendors
1 448 (23.89%) Microsoft
2 170 (9.07%) Oracle
3 165 (8.80%) Cisco
4 140 (7.47%) VMware
5 137 (7.31%) Citrix
6 130 (6.93%) ServiceNow
7 102 (5.44%) HP
8 98 (5.23%) Remedy
9 56 (2.99%) SAP
10 47 (2.51%) Juniper
11 37 (1.97%) IBM
11 37 (1.97%) Salesforce.com
12 35 (1.87%) Apple
12 35 (1.87%) Mitel
12 35 (1.87%) Symantec
13 32 (1.71%) CheckPoint
14 30 (1.60%) Dell
15 27 (1.44%) Red Hat
15 27 (1.44%) WorldPay
16 23 (1.23%) Brocade
City, London
Satigo Ltd
Salary: £35000 - £45000 per annum + Benefits and Bonus
Posted: 6 hours ago
London
ARC IT Recruitment Ltd
Salary: £50000 Per Annum
Posted: Yesterday
City, London
TEKsystems
Salary: £50000 - £55000 per annum + bonus + benefits
Posted: Yesterday
London
Verticality Ltd
Salary: £50000 - £60000 per annum, Benefits Benefits Package
Posted: Yesterday
London
E-synergy Solutions
Salary: £60000 - £65000 per annum + Benifits
Posted: Yesterday
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: Yesterday
London
Kering
Salary: Competitive plus benefits
Posted: 2 days ago
City, London
Pro-Quest Resourcing Ltd
Salary: £30000 - £70000 Per Annum £30-70K +
Posted: 2 days ago
Wembley, Middlesex
euro car parts
Salary: From £40,000 to £50,000 per annum
Posted: 2 days ago
London
McGregor Boyall
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
London
Senitor Associates
Salary: £90000 per annum
Posted: 2 days ago
London
Coal IT Services
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
London
ReThink Recruitment
Salary: £75000.00 - £87000.00 per annum + bonus/package
Posted: 2 days ago
City, London
Lawrence Harvey Enterprise
Salary: £55000.00 - £56000 per annum + Excellent benefits and bonus
Posted: 2 days ago
Croydon, Surrey
Capita Resourcing - IT Resourcing
Salary: £50000.00 per annum + 15% yearly bonus
Posted: 2 days ago
City, London
JM
Salary: £55000 - £65000 per annum + full benefits package
Posted: 2 days ago
London
Experis Ltd
Salary: £60000.00 - £70000.00 per annum + Benefits, Car, Bonus
Posted: 2 days ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
City, London
Talent Spa
Salary: market rate
Posted: 2 days ago
London
Harvey Nash plc
Salary: £55000 - £65000 per annum + Benefits
Posted: 3 days ago
London
Fusion Experience
Salary: Up to £75,000 per annum
Posted: 3 days ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum
Posted: 3 days ago
South East London
Pro-Quest Resourcing Ltd
Salary: £50000 - £100000 Per Annum + Bonus + Healthcare + 5 weeks Hols + Bank
Posted: 3 days ago
South East London
Pro-Quest Resourcing Ltd
Salary: £35000 - £60000 Per Annum + Bonus + Healthcare + 5 weeks Hols + Bank h
Posted: 3 days ago
London
Nicoll Curtin
Salary: £85000 - £115000 per day + Bonus + Excellent benefits
Posted: 3 days ago
London
Plan-net
Salary: Unspecified Market Rates
Posted: 3 days ago
City, London
Schroders plc
Posted: 3 days ago
London
Plan-net
Salary: Market Rates
Posted: 3 days ago
City, London
IT Lab
Salary: Excellent Benefits + More
Posted: 3 days ago
London
Nicoll Curtin
Salary: £85000 - £115000 per day + Bonus + Excellent benefits
Posted: 3 days ago