The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 157 152 136
Rank change year-on-year
-5 -16
Permanent jobs citing Service Management 763 939 1007
As % of all permanent IT jobs located in London 2.16% 2.15% 2.25%
As % of the Processes & Methodologies category 2.42% 2.43% 2.60%
Number of salaries quoted 630 750 836
Median salary £52,500 £55,000 £55,500
Median salary % change year-on-year
-4.54% -0.90%
90% offered a salary of more than £30,000 £31,380 £31,500
10% offered a salary of more than £80,000 £82,500 £75,000
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
31505 38606 38660
As % of all permanent IT jobs located in London 89.02% 88.25% 86.23%
Number of salaries quoted 26687 32605 32637
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 7 December 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -33 98 £45,000 -17.43% 13
Croydon -2 15 £57,604 +140.01% 2
Docklands, London +12 6 £60,000 +84.61%
Westminster -7 6 £42,283 -64.76%
Uxbridge - 5 £50,000 -
Beckenham +6 4 £42,500 -32.00% 1
Hounslow +11 3 £52,500 +7.14%
Wimbledon +2 3 - -
Canary Wharf -11 2 £95,000 +35.71%
Chessington -12 2 £25,500 -
Edgware - 2 £35,000 -
Teddington - 2 £45,000 -
Wembley - 2 £51,250 -
Ealing - 2 £67,500 -
Hammersmith +15 1 £22,500 - 2
Bromley -7 1 - -
Hayes - 1 £82,500 -
Romford - 1 £33,500 -
Surbiton - 1 - -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 7 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 898 (61.13%) ITIL
2 455 (30.97%) Finance
3 433 (29.48%) ITSM
4 424 (28.86%) Windows
5 330 (22.46%) Microsoft
6 295 (20.08%) Service Delivery
7 270 (18.38%) MS Excel
8 267 (18.18%) SLA
9 253 (17.22%) Active Directory
10 245 (16.68%) MS Office
11 233 (15.86%) Project Management
12 216 (14.70%) Agile Software Development
13 214 (14.57%) Incident Management
14 191 (13.00%) Change Management
15 185 (12.59%) Windows 7
16 183 (12.46%) Citrix
17 173 (11.78%) Problem Management
18 171 (11.64%) Degree
19 164 (11.16%) Linux
20 162 (11.03%) Stakeholder Management
21 156 (10.62%) SQL
22 153 (10.42%) Analytical Skills
23 152 (10.35%) ServiceNow
24 147 (10.01%) PRINCE2
25 139 (9.46%) Windows Server
26 136 (9.26%) Legal
27 129 (8.78%) Continuous Improvement
28 126 (8.58%) Cisco
29 116 (7.90%) Law
30 111 (7.56%) Management Information System

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 99 (6.74%) MS Exchange
2 55 (3.74%) SharePoint
3 46 (3.13%) IIS
4 35 (2.38%) Apache
5 29 (1.97%) Tomcat
6 28 (1.91%) Exchange Server 2010
7 24 (1.63%) Skype for Business
8 22 (1.50%) CMS
9 17 (1.16%) Confluence
10 16 (1.09%) Exchange Server 2013
11 11 (0.75%) Exchange Server 2007
11 11 (0.75%) SharePoint 2013
11 11 (0.75%) WebLogic
12 9 (0.61%) JBoss
13 5 (0.34%) IBM Notes
14 4 (0.27%) Apache Spark
14 4 (0.27%) SharePoint 2010
15 3 (0.20%) MS Project Server
15 3 (0.20%) Oracle Service Bus
15 3 (0.20%) Oracle SOA Suite
Applications
1 270 (18.38%) MS Excel
2 245 (16.68%) MS Office
3 38 (2.59%) MS PowerPoint
4 18 (1.23%) MS Visio
5 16 (1.09%) MS Project
6 5 (0.34%) Spreadsheet
7 4 (0.27%) Adobe Creative Suite
7 4 (0.27%) Final Cut Pro
8 2 (0.14%) Gephi
Business Applications
1 19 (1.29%) Dynamics CRM
2 18 (1.23%) Remedy ITSM
3 8 (0.54%) Bloomberg TOMS
3 8 (0.54%) Veritas eDiscovery
4 4 (0.27%) SAP Business One
5 3 (0.20%) assyst
5 3 (0.20%) Dynamics AX
5 3 (0.20%) Payment Gateway
5 3 (0.20%) SAP ERP
5 3 (0.20%) SAP HR
6 2 (0.14%) Oracle Applications
6 2 (0.14%) Oracle BPM
7 1 (0.068%) Cognos Planning
7 1 (0.068%) Dynamics GP
7 1 (0.068%) Dynamics NAV
7 1 (0.068%) Eloqua
7 1 (0.068%) Oracle EBS R12
7 1 (0.068%) RMDS
7 1 (0.068%) SAP Oil and Gas
7 1 (0.068%) SAP Retail
Cloud Services
1 62 (4.22%) Office 365
2 61 (4.15%) Microsoft Azure
3 54 (3.68%) Amazon AWS
4 49 (3.34%) SaaS
5 35 (2.38%) Mimecast
6 28 (1.91%) Cloud Computing
7 18 (1.23%) IaaS
8 17 (1.16%) PaaS
9 12 (0.82%) Slack
10 7 (0.48%) Amazon EC2
11 5 (0.34%) Virtual Private Cloud
11 5 (0.34%) Yammer
12 3 (0.20%) Amazon S3
12 3 (0.20%) Bluemix
12 3 (0.20%) Google Drive
12 3 (0.20%) IBM Cloud
12 3 (0.20%) OpenShift
13 1 (0.068%) Adobe Analytics
13 1 (0.068%) Google Analytics
13 1 (0.068%) Google Play
Communications & Networking
1 107 (7.28%) VPN
2 105 (7.15%) DNS
3 91 (6.19%) TCP/IP
4 86 (5.85%) Firewall
5 83 (5.65%) LAN
6 76 (5.17%) WAN
7 53 (3.61%) Internet
8 47 (3.20%) Wireless
9 36 (2.45%) Network Security
10 35 (2.38%) BGP
10 35 (2.38%) DHCP
11 32 (2.18%) OSPF
12 26 (1.77%) HTTP
12 26 (1.77%) LDAP
13 24 (1.63%) Converged Networks
13 24 (1.63%) HSRP
13 24 (1.63%) Intranet
13 24 (1.63%) RIP
13 24 (1.63%) SAN
13 24 (1.63%) VRRP
Database & Business Intelligence
1 101 (6.88%) SQL Server
2 27 (1.84%) Data Warehouse
2 27 (1.84%) Oracle Database
3 25 (1.70%) Big Data
4 19 (1.29%) Hadoop
5 16 (1.09%) BusinessObjects
5 16 (1.09%) SQL Server 2008
6 15 (1.02%) MySQL
6 15 (1.02%) SQL Server Reporting Services
7 13 (0.88%) Oracle Database 12c
8 11 (0.75%) SQL Server 2005
8 11 (0.75%) SQL Server Integration Services
9 10 (0.68%) GIS
10 8 (0.54%) NoSQL
10 8 (0.54%) Oracle Database 11g
10 8 (0.54%) Pentaho
10 8 (0.54%) Relational Database
11 7 (0.48%) PowerCenter
12 5 (0.34%) MongoDB
12 5 (0.34%) Power BI
Development Applications
1 23 (1.57%) JIRA
2 13 (0.88%) Jenkins
3 11 (0.75%) Hudson
4 7 (0.48%) Talend Open Studio
5 6 (0.41%) Team Foundation Server
6 5 (0.34%) TeamCity
7 4 (0.27%) Subversion
8 3 (0.20%) Git (software)
9 2 (0.14%) Octopus Deploy
9 2 (0.14%) Protractor
9 2 (0.14%) SQL Server Management Studio (SSMS)
9 2 (0.14%) Visual Studio
10 1 (0.068%) Atlassian Bamboo
10 1 (0.068%) Bitbucket
10 1 (0.068%) HP UFT
10 1 (0.068%) InstallShield
10 1 (0.068%) LoadRunner
10 1 (0.068%) MSI
10 1 (0.068%) Oracle Forms
10 1 (0.068%) Vagrant
General
1 455 (30.97%) Finance
2 136 (9.26%) Legal
3 116 (7.90%) Law
4 105 (7.15%) Banking
5 58 (3.95%) Telecoms
6 37 (2.52%) Marketing
7 31 (2.11%) Retail
8 30 (2.04%) Advertising
9 27 (1.84%) Publishing
10 26 (1.77%) Back Office
11 25 (1.70%) Financial Institution
12 24 (1.63%) Front Office
13 19 (1.29%) French Language
14 18 (1.23%) International Banking
15 17 (1.16%) Investment Banking
16 13 (0.88%) German Language
17 11 (0.75%) Games
18 9 (0.61%) Billing
19 7 (0.48%) Online Betting
20 6 (0.41%) Multimedia
Job Titles
1 361 (24.57%) Analyst
2 225 (15.32%) Service Manager
3 163 (11.10%) Service Analyst
4 126 (8.58%) Service Desk Analyst
5 109 (7.42%) Support Analyst
6 96 (6.54%) IT Manager
7 90 (6.13%) Consultant
8 81 (5.51%) Delivery Manager
9 70 (4.77%) Applications Support
9 70 (4.77%) Services Delivery Manager
10 66 (4.49%) IT Services Manager
11 63 (4.29%) 2nd Line Support
12 61 (4.15%) Architect
12 61 (4.15%) Support Engineer
13 56 (3.81%) Developer
14 51 (3.47%) ITIL Manager
15 50 (3.40%) IT Analyst
16 45 (3.06%) Administrator
17 44 (3.00%) IT Support
18 41 (2.79%) Project Manager
Libraries, Frameworks & Software Standards
1 81 (5.51%) Web Services
2 71 (4.83%) XML
3 61 (4.15%) HTML
4 54 (3.68%) CSS
5 46 (3.13%) .NET
6 31 (2.11%) Middleware
7 23 (1.57%) Ajax
8 22 (1.50%) Software Packaging
9 21 (1.43%) SOAP
10 16 (1.09%) AngularJS
10 16 (1.09%) REST
11 12 (0.82%) ASP.NET
12 11 (0.75%) JMS
13 9 (0.61%) XSD
14 8 (0.54%) Twitter Bootstrap
15 7 (0.48%) XSL
16 6 (0.41%) .NET Framework
17 5 (0.34%) J2EE
17 5 (0.34%) LAMP
17 5 (0.34%) X-Windows
Miscellaneous
1 153 (10.42%) Analytical Skills
2 111 (7.56%) Management Information System
3 105 (7.15%) Data Centre
4 43 (2.93%) Virtual Team
5 42 (2.86%) Computer Science
6 35 (2.38%) CMDB
7 32 (2.18%) PMI
8 30 (2.04%) BYOD
9 27 (1.84%) User Experience
10 18 (1.23%) Hybrid Cloud
10 18 (1.23%) Video Conferencing
11 15 (1.02%) Derivative
11 15 (1.02%) Fixed Income
11 15 (1.02%) Smartphone
12 14 (0.95%) Reinsurance
12 14 (0.95%) Statistics
13 13 (0.88%) Data Integration
14 12 (0.82%) Blackberry
14 12 (0.82%) Performance Metrics
14 12 (0.82%) Replication
Operating Systems
1 424 (28.86%) Windows
2 185 (12.59%) Windows 7
3 164 (11.16%) Linux
4 139 (9.46%) Windows Server
5 86 (5.85%) Unix
6 81 (5.51%) Windows Server 2012
7 80 (5.45%) Windows Server 2008
8 37 (2.52%) Windows Server 2003
9 36 (2.45%) Windows 10
10 30 (2.04%) Solaris
11 27 (1.84%) Mac OS X
12 25 (1.70%) Windows 8
13 18 (1.23%) Android
13 18 (1.23%) Red Hat Enterprise Linux
14 13 (0.88%) Mac OS
15 11 (0.75%) Apple iOS
15 11 (0.75%) Windows XP
16 6 (0.41%) CentOS
16 6 (0.41%) Windows Phone
17 4 (0.27%) Windows Mobile
Processes & Methodologies
1 898 (61.13%) ITIL
2 433 (29.48%) ITSM
3 295 (20.08%) Service Delivery
4 233 (15.86%) Project Management
5 216 (14.70%) Agile Software Development
6 214 (14.57%) Incident Management
7 191 (13.00%) Change Management
8 173 (11.78%) Problem Management
9 162 (11.03%) Stakeholder Management
10 147 (10.01%) PRINCE2
11 129 (8.78%) Continuous Improvement
12 104 (7.08%) ITIL V3
13 99 (6.74%) Migration
14 98 (6.67%) Information Security
15 92 (6.26%) Asset Management
16 89 (6.06%) Disaster Recovery
17 87 (5.92%) Workflow
18 83 (5.65%) Line Management
19 80 (5.45%) Scrum
20 79 (5.38%) DevOps
Programming Languages
1 156 (10.62%) SQL
2 80 (5.45%) JavaScript
3 44 (3.00%) PowerShell
4 42 (2.86%) C#
4 42 (2.86%) Java
5 31 (2.11%) C
6 28 (1.91%) Python
7 23 (1.57%) Shell Script
8 21 (1.43%) PL/SQL
9 17 (1.16%) Perl
10 16 (1.09%) PHP
11 13 (0.88%) VBA
11 13 (0.88%) VBScript
12 9 (0.61%) XPath
13 8 (0.54%) T-SQL
13 8 (0.54%) VB
14 7 (0.48%) Bash Shell
15 5 (0.34%) Scala
16 4 (0.27%) C++
17 3 (0.20%) Ruby
Qualifications
1 171 (11.64%) Degree
2 101 (6.88%) ITIL Certification
3 69 (4.70%) Microsoft Certification
4 59 (4.02%) Cisco Certification
5 45 (3.06%) PMP
6 44 (3.00%) CISSP
7 42 (2.86%) MCSE
8 41 (2.79%) PMI Certification
9 39 (2.65%) Security Cleared
10 38 (2.59%) CCNA
11 36 (2.45%) PRINCE2 Certification
12 35 (2.38%) CISM
13 34 (2.31%) MCP
13 34 (2.31%) SC Cleared
14 31 (2.11%) MCSA
15 25 (1.70%) ISEB
16 24 (1.63%) MCITP
17 23 (1.57%) ITIL Foundation Certificate
18 22 (1.50%) CISA
19 21 (1.43%) CCNP
Quality Assurance & Compliance
1 267 (18.18%) SLA
2 50 (3.40%) QA
3 28 (1.91%) Sarbanes-Oxley
4 22 (1.50%) ISO/IEC 27001
5 19 (1.29%) COBIT
6 18 (1.23%) ISO 9001
7 10 (0.68%) PCI DSS
8 8 (0.54%) Data Quality
9 6 (0.41%) ISO22301
10 4 (0.27%) Dodd-Frank
10 4 (0.27%) Government Security Classifications
10 4 (0.27%) Solvency II
11 1 (0.068%) GxP
11 1 (0.068%) ISO/IEC 12207
11 1 (0.068%) RMADS
System Software
1 253 (17.22%) Active Directory
2 76 (5.17%) VMware Infrastructure
3 26 (1.77%) Hyper-V
4 24 (1.63%) XenApp
5 22 (1.50%) Microsoft App-V
6 20 (1.36%) VMware ESX
7 16 (1.09%) vSphere
8 11 (0.75%) KVM
9 10 (0.68%) XenDesktop
10 8 (0.54%) Virtual Machines
11 7 (0.48%) Tivoli Workload Scheduler
11 7 (0.48%) Virtual Desktop
12 6 (0.41%) Docker
13 5 (0.34%) Terminal Server
13 5 (0.34%) XenServer
14 4 (0.27%) Xen
15 3 (0.20%) DFS Replication
15 3 (0.20%) VMware Server
16 2 (0.14%) vCloud
16 2 (0.14%) Veritas Volume Manager
Systems Management
1 68 (4.63%) SCCM
2 26 (1.77%) SCOM
3 22 (1.50%) Puppet
4 15 (1.02%) Control-M
4 15 (1.02%) WSUS
5 13 (0.88%) McAfee ePO
5 13 (0.88%) NetBackup
6 11 (0.75%) Cobbler
6 11 (0.75%) Nagios
7 10 (0.68%) FreeIPA
7 10 (0.68%) Tivoli
7 10 (0.68%) Zenoss
8 9 (0.61%) SCVMM
9 8 (0.54%) Ansible
10 7 (0.48%) Microsoft Clustering
10 7 (0.48%) Opscode Chef
11 6 (0.41%) Backup Exec
11 6 (0.41%) SCSM
11 6 (0.41%) ZENworks
12 5 (0.34%) Norton AntiVirus
Vendors
1 330 (22.46%) Microsoft
2 183 (12.46%) Citrix
3 152 (10.35%) ServiceNow
4 126 (8.58%) Cisco
5 101 (6.88%) VMware
6 93 (6.33%) Oracle
7 47 (3.20%) HP
8 46 (3.13%) SAP
9 44 (3.00%) Juniper
10 42 (2.86%) IBM
11 41 (2.79%) Mitel
12 37 (2.52%) Apple
13 33 (2.25%) Remedy
14 31 (2.11%) Palo Alto
14 31 (2.11%) Red Hat
15 28 (1.91%) Sage
16 25 (1.70%) CheckPoint
17 24 (1.63%) Intel Security
18 22 (1.50%) Sybase
19 21 (1.43%) Dell
London
Pioneer Search
Salary: £40000 - £46000 per annum + benefits
Posted: Yesterday
London
Give-A-Grad-A-Go Ltd
Salary: £28k - 35k per year
Posted: 9 hours ago
Croydon, Surrey
MOTT MACDONALD
Posted: 10 hours ago
London
EXCELerate
Salary: From £60,000 to £80,000 per annum Plus Bonus and Corporate Benefits
Posted: Yesterday
Mitcham, Surrey
Harrington Starr
Salary: £65000 - £75000 per annum + plus package and bonus
Posted: 2 days ago
London
Ebury
Salary: £35000.00 - £40000.00 per annum + Excellent Benefits
Posted: 5 days ago
South West London
ReThink Recruitment
Salary: £43000 - £48000 per annum
Posted: 2 days ago
Beckenham, Kent
Capita Resourcing - IT Resourcing
Salary: £40000 - £45000 per annum + benefits
Posted: 2 days ago
London
Venturi
Salary: £45000.00 - £55000.00 per annum
Posted: 15 hours ago
Croydon, Surrey
Experis Ltd
Salary: £52969.00 - £62239.00 per annum + pension + allowance + benefits
Posted: 2 days ago
London
E-Frontiers
Salary: Up to £26,000 per annum
Posted: 2 days ago
London
McGregor Boyall
Salary: £45000 - £85000 per annum
Posted: 6 hours ago
West London
Opus Resourcing Ltd
Salary: £40000 - £58500 per annum + 10% bonus and benefits
Posted: Yesterday
London
Pesaro
Salary: From £55,000 to £60,000 per annum Flex Benefits Package , will await n
Posted: Yesterday
London
Careerwise UK Limited
Salary: £60000 - £70000 per annum + benefits
Posted: 14 hours ago
London
Mortimer Spinks
Salary: £50000 - £55000 per annum + Excellent Benefits Package
Posted: 2 days ago
London
The Bridge Ltd
Salary: From £65,000 to £88,000 per annum Up to £88,000 cash package + excelle
Posted: 2 days ago
North West London
Peopleworks
Salary: From £50,000 to £55,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 6 days ago
West London
Energon People
Salary: £50000.00 - £75000.00 per annum + Amazing Package
Posted: Yesterday
London
The One Group
Salary: £60k - 65k per year + Benefits
Posted: 5 days ago
City, London
Parallel Consulting
Salary: £55000 - £60000 per annum + Excellent benefits
Posted: 13 hours ago
London
Bluetownonline
Salary: £30000 per annum
Posted: 2 days ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 5 days ago
London
First Point
Salary: £45000.00 - £55000.00 per annum + Bonus + Benefits
Posted: 5 days ago
City, London
Oliver James Associates
Posted: 5 days ago
London
Plan-net
Salary: Competitive rate
Posted: 6 days ago
London
onezeero.
Salary: £60000 - £65000 per annum
Posted: 3 days ago
Central London / West End
Peopleworks
Salary: From £40,000 to £45,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 6 days ago
West London
Spring Technology
Salary: £35000.00 - £40000.00 per annum
Posted: 5 days ago
City, London
Sopra Steria Recruitment
Salary: From £65,000 to £65,000 per annum
Posted: 2 days ago