The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 160 148 182
Rank change year-on-year
-12 +34
Permanent jobs citing Service Management 831 970 915
As % of all permanent IT jobs located in London 2.08% 2.20% 1.85%
As % of the Processes & Methodologies category 2.32% 2.50% 2.12%
Number of salaries quoted 655 791 709
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,000 £29,000
10% offered a salary of more than £80,000 £77,500 £83,100
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
35855 38775 43151
As % of all permanent IT jobs located in London 89.61% 87.78% 87.37%
Number of salaries quoted 31077 32542 35850
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 28 June 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -30 131 £55,000 - 16
Kingston Upon Thames -2 15 £40,673 -8.56%
Croydon +1 9 £24,000 -32.86% 1
Bromley +1 6 £71,250 +163.88% 2
Canary Wharf +3 4 £46,000 -34.28%
Wimbledon - 4 - -
Uxbridge - 4 £52,500 -
Beckenham +8 3 £46,000 +95.74%
Southwark - 2 £27,000 -
Hammersmith +10 1 - -
Brentford - 1 £31,500 - 2
Greenford - 1 £50,000 - 1
Teddington - 1 - -
Paddington - 1 - -
Clapham - 1 £30,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 28 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Management.

1 1240 (66.81%) ITIL
2 625 (33.67%) Finance
3 538 (28.99%) ITSM
4 533 (28.72%) Windows
5 475 (25.59%) Microsoft
6 422 (22.74%) Service Delivery
7 371 (19.99%) SLA
8 363 (19.56%) Active Directory
9 350 (18.86%) Project Management
10 331 (17.83%) Change Management
11 279 (15.03%) MS Excel
12 276 (14.87%) SQL
13 260 (14.01%) Linux
14 249 (13.42%) Windows 7
15 235 (12.66%) Degree
16 234 (12.61%) MS Office
17 227 (12.23%) PRINCE2
18 225 (12.12%) Citrix
19 212 (11.42%) Windows Server
20 206 (11.10%) Agile Software Development
21 200 (10.78%) Banking
21 200 (10.78%) Oracle
22 199 (10.72%) Problem Management
23 194 (10.45%) Cisco
24 189 (10.18%) SQL Server
25 184 (9.91%) Incident Management
26 171 (9.21%) Legal
27 167 (9.00%) VMware
27 167 (9.00%) Retail
28 164 (8.84%) ITIL V3

Service Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 118 (6.36%) MS Exchange
2 112 (6.03%) SharePoint
3 82 (4.42%) Exchange Server 2010
4 54 (2.91%) IIS
5 42 (2.26%) Skype for Business
6 31 (1.67%) Apache
6 31 (1.67%) Tomcat
7 30 (1.62%) Exchange Server 2013
8 29 (1.56%) Blackberry Enterprise Server
9 28 (1.51%) Exchange Server 2007
10 27 (1.45%) WordPress
11 24 (1.29%) CMS
12 18 (0.97%) JBoss
13 14 (0.75%) WebLogic
13 14 (0.75%) WebSphere
14 13 (0.70%) IBM Notes
15 11 (0.59%) SharePoint 2010
16 9 (0.48%) Documentum
17 5 (0.27%) BizTalk Server
17 5 (0.27%) Exchange Server 2003
Applications
1 279 (15.03%) MS Excel
2 234 (12.61%) MS Office
3 31 (1.67%) MS Visio
4 20 (1.08%) MS Project
5 17 (0.92%) MS PowerPoint
Business Applications
1 43 (2.32%) Remedy ITSM
2 34 (1.83%) Oracle EBS
3 27 (1.45%) Dynamics CRM
4 17 (0.92%) Dynamics AX
5 13 (0.70%) Oracle Applications
6 12 (0.65%) Payment Gateway
7 10 (0.54%) assyst
8 9 (0.48%) Cognos Planning
8 9 (0.48%) ResourceLink
8 9 (0.48%) Unit4 Business World
9 8 (0.43%) Oracle ERP
10 6 (0.32%) MetaTrader
10 6 (0.32%) StreamServe
11 5 (0.27%) IBM Operational Decision Manager
11 5 (0.27%) SAP ERP
12 4 (0.22%) Kondor
13 3 (0.16%) Eloqua
13 3 (0.16%) Oracle Payroll
14 2 (0.11%) CODA-Financials
14 2 (0.11%) Oracle Financials
Cloud Services
1 111 (5.98%) Office 365
2 86 (4.63%) Amazon AWS
3 79 (4.26%) Mimecast
4 57 (3.07%) Microsoft Azure
4 57 (3.07%) SaaS
5 30 (1.62%) Virtual Private Cloud
6 27 (1.45%) Cloud Computing
7 21 (1.13%) IaaS
8 13 (0.70%) AWS CloudFormation
8 13 (0.70%) PaaS
9 11 (0.59%) Yammer
10 5 (0.27%) Google Apps
11 4 (0.22%) Azure Active Directory
12 3 (0.16%) iPaaS
13 2 (0.11%) Google Analytics
14 1 (0.054%) AWS Elastic Beanstalk
14 1 (0.054%) AWS OpsWorks
14 1 (0.054%) Bluemix
14 1 (0.054%) Google Cloud Platform
14 1 (0.054%) OneDrive
Communications & Networking
1 146 (7.87%) VPN
2 133 (7.17%) Firewall
3 105 (5.66%) DNS
4 102 (5.50%) LAN
5 90 (4.85%) WAN
6 79 (4.26%) SAN
7 63 (3.39%) TCP/IP
8 59 (3.18%) DHCP
9 54 (2.91%) VoIP
10 47 (2.53%) Internet
11 45 (2.42%) MPLS
12 44 (2.37%) Wireless
13 34 (1.83%) GoToMeeting
13 34 (1.83%) Intranet
14 31 (1.67%) FTP
15 30 (1.62%) Cisco ASA
15 30 (1.62%) LDAP
16 28 (1.51%) Network Security
17 26 (1.40%) Unified Communications
18 25 (1.35%) NAS
Database & Business Intelligence
1 189 (10.18%) SQL Server
2 50 (2.69%) SQL Server Reporting Services
3 47 (2.53%) Oracle Database
4 45 (2.42%) Oracle Reports
5 40 (2.16%) MySQL
6 37 (1.99%) Relational Database
7 33 (1.78%) Oracle Discoverer
8 22 (1.19%) SQL Server Integration Services
9 21 (1.13%) SQL Server 2008
10 18 (0.97%) Big Data
11 17 (0.92%) RDBMS
11 17 (0.92%) SQL Server 2012
12 15 (0.81%) Crystal Reports
13 13 (0.70%) Data Warehouse
13 13 (0.70%) NoSQL
14 12 (0.65%) DB2
15 9 (0.48%) Cognos Impromptu
15 9 (0.48%) MongoDB
16 8 (0.43%) Data Mining
16 8 (0.43%) PostgreSQL
Development Applications
1 33 (1.78%) JIRA
1 33 (1.78%) Oracle Forms
2 26 (1.40%) Jenkins
3 19 (1.02%) Git (software)
4 17 (0.92%) Ant
4 17 (0.92%) Subversion
5 10 (0.54%) FishEye
5 10 (0.54%) Hudson
6 8 (0.43%) MSI
7 7 (0.38%) Team Foundation Server
8 6 (0.32%) JMeter
8 6 (0.32%) LoadRunner
9 5 (0.27%) AdminStudio
10 4 (0.22%) InstallShield
10 4 (0.22%) TeamCity
10 4 (0.22%) WinDbg
11 3 (0.16%) Selenium
12 2 (0.11%) Maven
12 2 (0.11%) SQL Server Management Studio (SSMS)
12 2 (0.11%) Visual Studio
General
1 625 (33.67%) Finance
2 200 (10.78%) Banking
3 171 (9.21%) Legal
4 167 (9.00%) Retail
5 156 (8.41%) Law
6 89 (4.80%) Telecoms
7 64 (3.45%) Marketing
8 49 (2.64%) Investment Banking
9 34 (1.83%) Financial Institution
10 25 (1.35%) Advertising
11 22 (1.19%) Back Office
12 20 (1.08%) International Banking
13 18 (0.97%) Front Office
14 14 (0.75%) Publishing
15 12 (0.65%) Manufacturing
16 10 (0.54%) Billing
16 10 (0.54%) Games
16 10 (0.54%) German Language
16 10 (0.54%) Retail Banking
17 9 (0.48%) Local Government
Job Titles
1 443 (23.87%) Analyst
2 277 (14.92%) Service Manager
3 216 (11.64%) Service Analyst
4 161 (8.67%) Service Desk Analyst
5 160 (8.62%) Delivery Manager
6 138 (7.44%) Consultant
7 137 (7.38%) Services Delivery Manager
8 126 (6.79%) Support Analyst
9 125 (6.73%) IT Manager
10 124 (6.68%) Team Leader
11 121 (6.52%) Applications Support
12 110 (5.93%) Architect
13 91 (4.90%) ITIL Manager
14 80 (4.31%) IT Services Manager
15 79 (4.26%) Project Manager
16 78 (4.20%) ITIL Service Manager
17 71 (3.83%) Senior Analyst
18 62 (3.34%) Administrator
19 59 (3.18%) Applications Support Analyst
20 58 (3.13%) Developer
Libraries, Frameworks & Software Standards
1 104 (5.60%) XML
2 91 (4.90%) Web Services
3 73 (3.93%) HTML
4 70 (3.77%) .NET
5 55 (2.96%) CSS
6 48 (2.59%) SOAP
7 44 (2.37%) Middleware
8 39 (2.10%) REST
9 18 (0.97%) FIX Protocol
10 13 (0.70%) Ajax
11 12 (0.65%) J2EE
12 11 (0.59%) AngularJS
12 11 (0.59%) XMPP
13 10 (0.54%) Ruby on Rails
14 9 (0.48%) JSON
14 9 (0.48%) Twitter Bootstrap
15 7 (0.38%) ASP.NET
16 6 (0.32%) .NET Framework
16 6 (0.32%) COM
16 6 (0.32%) POSIX
Miscellaneous
1 152 (8.19%) Data Centre
2 125 (6.73%) Analytical Skills
3 111 (5.98%) Management Information System
4 87 (4.69%) Computer Science
5 43 (2.32%) Fintech
6 41 (2.21%) CMDB
7 33 (1.78%) Enterprise Software
7 33 (1.78%) Virtual Team
8 31 (1.67%) Replication
9 27 (1.45%) Blackberry
9 27 (1.45%) iPad
10 25 (1.35%) iPhone
11 23 (1.24%) Performance Metrics
12 22 (1.19%) Clustering
12 22 (1.19%) PMI
12 22 (1.19%) Smartphone
13 18 (0.97%) User Experience
13 18 (0.97%) Video Conferencing
14 15 (0.81%) FMCG
14 15 (0.81%) Wiki
Operating Systems
1 533 (28.72%) Windows
2 260 (14.01%) Linux
3 249 (13.42%) Windows 7
4 212 (11.42%) Windows Server
5 93 (5.01%) Windows Server 2008
6 91 (4.90%) Unix
7 76 (4.09%) Windows Server 2012
8 64 (3.45%) Windows Server 2003
9 40 (2.16%) Red Hat Enterprise Linux
10 34 (1.83%) Windows 8
11 29 (1.56%) Android
12 28 (1.51%) AIX
13 26 (1.40%) Windows 10
14 25 (1.35%) Apple iOS
15 18 (0.97%) SUSE
16 17 (0.92%) Solaris
17 16 (0.86%) Oracle Linux
18 15 (0.81%) SUSE Linux Enterprise Server
19 14 (0.75%) Mac OS X
20 13 (0.70%) Windows XP
Processes & Methodologies
1 1240 (66.81%) ITIL
2 538 (28.99%) ITSM
3 422 (22.74%) Service Delivery
4 350 (18.86%) Project Management
5 331 (17.83%) Change Management
6 227 (12.23%) PRINCE2
7 206 (11.10%) Agile Software Development
8 199 (10.72%) Problem Management
9 184 (9.91%) Incident Management
10 164 (8.84%) ITIL V3
11 149 (8.03%) Stakeholder Management
12 122 (6.57%) Continuous Improvement
13 107 (5.77%) ERP
14 106 (5.71%) Ticket Management
15 103 (5.55%) Root Cause Analysis
16 101 (5.44%) Migration
17 94 (5.06%) Information Security
18 87 (4.69%) E-Commerce
19 83 (4.47%) Release Management
20 81 (4.36%) Asset Management
Programming Languages
1 276 (14.87%) SQL
2 82 (4.42%) JavaScript
3 78 (4.20%) PowerShell
4 72 (3.88%) Java
5 66 (3.56%) PL/SQL
6 50 (2.69%) T-SQL
7 44 (2.37%) Shell Script
8 35 (1.89%) C#
9 31 (1.67%) Bash Shell
10 26 (1.40%) C
11 23 (1.24%) Python
12 22 (1.19%) Ruby
13 20 (1.08%) Perl
14 16 (0.86%) PHP
15 10 (0.54%) Korn
16 9 (0.48%) VBScript
17 7 (0.38%) VB
17 7 (0.38%) VBA
18 6 (0.32%) AWK
19 4 (0.22%) C++
Qualifications
1 235 (12.66%) Degree
2 135 (7.27%) ITIL Certification
3 106 (5.71%) Microsoft Certification
4 85 (4.58%) Cisco Certification
5 67 (3.61%) MCSE
6 61 (3.29%) CCNA
7 49 (2.64%) PMI Certification
8 44 (2.37%) MCP
9 41 (2.21%) CISSP
10 40 (2.16%) MCSA
11 38 (2.05%) Security Cleared
12 34 (1.83%) PMP
13 33 (1.78%) MCITP
13 33 (1.78%) PRINCE2 Certification
14 29 (1.56%) CCNP
15 25 (1.35%) SC Cleared
16 24 (1.29%) VMware Certified Professional (VCP)
17 21 (1.13%) CISM
18 16 (0.86%) ISEB
18 16 (0.86%) MCDST
Quality Assurance & Compliance
1 371 (19.99%) SLA
2 63 (3.39%) QA
3 58 (3.13%) COBIT
4 24 (1.29%) ISO/IEC 27001
4 24 (1.29%) Sarbanes-Oxley
5 19 (1.02%) ISO 9001
6 14 (0.75%) Data Quality
7 10 (0.54%) PMBOK
8 7 (0.38%) PCI DSS
9 6 (0.32%) Solvency II
10 5 (0.27%) ISO 14001
10 5 (0.27%) ISO22301
11 2 (0.11%) Government Security Classifications
12 1 (0.054%) HMG Security Policy Framework
12 1 (0.054%) ISO/IEC 20000
12 1 (0.054%) ISO27002
12 1 (0.054%) P3O
System Software
1 363 (19.56%) Active Directory
2 119 (6.41%) VMware Infrastructure
3 56 (3.02%) Hyper-V
4 43 (2.32%) vSphere
5 23 (1.24%) Virtual Servers
6 21 (1.13%) Microsoft App-V
6 21 (1.13%) XenApp
7 18 (0.97%) Virtual Machines
8 15 (0.81%) VMware ESX
9 13 (0.70%) XenDesktop
10 12 (0.65%) KVM
11 9 (0.48%) Veritas Cluster Server
12 8 (0.43%) VMware Server
13 7 (0.38%) Terminal Services
14 6 (0.32%) XenServer
15 5 (0.27%) Docker
15 5 (0.27%) Squid
15 5 (0.27%) VMware ESXi
15 5 (0.27%) VMware Workstation
16 4 (0.22%) Kamailio
Systems Management
1 94 (5.06%) SCCM
2 36 (1.94%) Puppet
3 29 (1.56%) SCOM
4 24 (1.29%) Nagios
5 16 (0.86%) Opscode Chef
5 16 (0.86%) WSUS
6 14 (0.75%) Tivoli Storage Manager
7 10 (0.54%) Nessus
7 10 (0.54%) OpenVAS
8 9 (0.48%) Control-M
8 9 (0.48%) McAfee ePO
9 7 (0.38%) Ansible
9 7 (0.38%) Backup Exec
9 7 (0.38%) Cobbler
9 7 (0.38%) FreeIPA
9 7 (0.38%) HP Quality Center
9 7 (0.38%) Zenoss
10 6 (0.32%) Opsview
10 6 (0.32%) Perfmon
10 6 (0.32%) SCSM
Vendors
1 475 (25.59%) Microsoft
2 225 (12.12%) Citrix
3 200 (10.78%) Oracle
4 194 (10.45%) Cisco
5 167 (9.00%) VMware
6 149 (8.03%) ServiceNow
7 92 (4.96%) HP
8 85 (4.58%) Mitel
9 58 (3.13%) Red Hat
10 53 (2.86%) CheckPoint
10 53 (2.86%) Remedy
11 51 (2.75%) IBM
12 36 (1.94%) iManage
13 35 (1.89%) MuleSoft
14 33 (1.78%) Apple
14 33 (1.78%) Demandware
14 33 (1.78%) Intel Security
15 31 (1.67%) BMC
15 31 (1.67%) SAP
16 30 (1.62%) SolarWinds
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: Yesterday
South West London
Araya Partners Ltd
Salary: From £40,000 to £50,000 per annum Salary is approx 40-50k base + bonus
Posted: Yesterday
Greenford, Middlesex
Experis Ltd
Salary: £45000 - £55000 per annum + Bonus + Pension
Posted: 3 days ago
London
Harrington Starr
Salary: £65000 - £75000 per annum + bonus, benefits + training
Posted: 3 days ago
City, London
Randstad Technologies
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 4 days ago
London
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 4 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £100,000 plus exceptional benefits package
Posted: 4 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 4 days ago
London
JM
Salary: £45000 - £55000 per annum
Posted: 4 days ago
City, London
Risk Management Solutions
Salary: Competitive
Posted: 4 days ago
North London
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 4 days ago
London
Mortimer Spinks
Salary: £35000 per annum
Posted: 5 days ago
City, London
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 5 days ago
London
The People Network
Salary: £70000 - £80000 per annum + Bonus, Stock, Bens
Posted: 5 days ago
London
onezeero.
Salary: £40000 - £45000 per annum + Guaranteed Bonus
Posted: 5 days ago
London
Streamline Connections
Salary: £4000 - £50000 per annum + Benefits
Posted: 5 days ago
London
EY
Salary: Competitive
Posted: 5 days ago
City, London
Lloyds Banking Group
Salary: £88725 - £110000 per annum + Exc.Bens
Posted: 6 days ago
Central London / West End
ANSON MCCADE
Salary: £70,000 - £90,000 plus benefits
Posted: 6 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £90,000 plus benefits
Posted: 6 days ago
Brentford, Middlesex
Real Time Consultants
Salary: From £50,000 to £75,000 per annum
Posted: 6 days ago
London
Streamline Connections
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 6 days ago
London
Plan-net
Salary: Market rate
Posted: 4 days ago
London
UCL
Salary: From £41,844 to £49,362 per annum
Posted: 12 days ago
Central London / West End
Cognizant
Posted: 12 days ago
London
Allen & Overy
Salary: Competitive
Posted: 12 days ago
South East London
Sage UK Limited
Salary: From £35,000 to £45,000 per annum + Competitive Benefits.
Posted: 12 days ago
London
UCL
Salary: From £41,844 to £49,362 per annum
Posted: 12 days ago
East London
Pirean Limited
Salary: From £55,000 to £70,000 per annum Plus bonus & benfits
Posted: 19 days ago