The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 139 139 162
Rank change year-on-year
0 +23
Permanent jobs citing Service Management 1012 1005 1027
As % of all permanent IT jobs located in London 2.40% 2.25% 2.09%
As % of the Processes & Methodologies category 2.69% 2.59% 2.41%
Number of salaries quoted 773 772 818
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,800 £77,500 £75,000
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
37611 38874 42565
As % of all permanent IT jobs located in London 89.06% 87.09% 86.52%
Number of salaries quoted 32312 32433 34960
Average salary £60,000 £57,500 £55,000
Average salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £39,000 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 30 April 2016.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 30 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -48 141 £54,000 -1.81% 25
Croydon +1 12 £24,000 -34.24% 1
Canary Wharf +9 11 £66,250 -5.35%
Beckenham - 9 £46,000 -
Kingston Upon Thames +9 8 £42,500 +21.42% 2
Wimbledon -18 5 - -
Chiswick -9 4 £61,250 +6.52%
Uxbridge - 4 £37,000 - 1
Hammersmith +8 3 £52,500 +110.00%
Bromley +2 3 £40,457 -26.44% 1
Romford - 2 £32,500 -
Paddington - 2 - -
Clapham - 1 £30,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 30 April 2016, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1287 (65.07%) ITIL
2 667 (33.72%) Finance
3 546 (27.60%) ITSM
4 534 (27.00%) Windows
5 486 (24.57%) Microsoft
6 451 (22.80%) Service Delivery
7 379 (19.16%) SLA
8 372 (18.81%) Change Management
9 349 (17.64%) Project Management
10 304 (15.37%) Active Directory
11 291 (14.71%) MS Excel
12 275 (13.90%) SQL
13 266 (13.45%) Linux
14 243 (12.29%) PRINCE2
15 241 (12.18%) Banking
15 241 (12.18%) Problem Management
16 236 (11.93%) MS Office
17 226 (11.43%) Degree
18 224 (11.32%) Incident Management
19 219 (11.07%) Windows 7
20 218 (11.02%) ITIL V3
21 209 (10.57%) Windows Server
22 205 (10.36%) Oracle
23 203 (10.26%) Cisco
24 197 (9.96%) Retail
25 189 (9.56%) SQL Server
25 189 (9.56%) Citrix
26 181 (9.15%) Agile Software Development
27 176 (8.90%) Legal
28 175 (8.85%) VMware

Service Management
Top Related IT Skills in London by Category

For the 6 months to 30 April 2016, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 110 (5.56%) MS Exchange
2 91 (4.60%) SharePoint
3 74 (3.74%) Exchange Server 2010
4 65 (3.29%) IIS
5 56 (2.83%) Skype for Business
6 41 (2.07%) Tomcat
7 39 (1.97%) Blackberry Enterprise Server
8 31 (1.57%) Apache
9 27 (1.37%) Exchange Server 2007
10 26 (1.31%) JBoss
11 24 (1.21%) Exchange Server 2013
12 20 (1.01%) WordPress
13 16 (0.81%) WebSphere
14 13 (0.66%) WebLogic
15 11 (0.56%) SharePoint 2010
16 10 (0.51%) CMS
16 10 (0.51%) IBM Notes
17 8 (0.40%) Documentum
18 6 (0.30%) Exchange Server 2003
18 6 (0.30%) nginx
Applications
1 291 (14.71%) MS Excel
2 236 (11.93%) MS Office
3 28 (1.42%) MS Visio
4 27 (1.37%) MS PowerPoint
5 17 (0.86%) MS Project
6 1 (0.051%) Spreadsheet
Business Applications
1 53 (2.68%) Remedy ITSM
2 35 (1.77%) Oracle EBS
3 34 (1.72%) Dynamics CRM
4 14 (0.71%) Dynamics AX
4 14 (0.71%) Oracle Applications
5 11 (0.56%) Oracle Financials
6 10 (0.51%) Unit4 Business World
7 9 (0.46%) Cognos Planning
7 9 (0.46%) Kondor
7 9 (0.46%) Payment Gateway
7 9 (0.46%) ResourceLink
8 7 (0.35%) Oracle ERP
9 5 (0.25%) IBM Operational Decision Manager
10 4 (0.20%) assyst
10 4 (0.20%) SAP ERP
10 4 (0.20%) StreamServe
11 3 (0.15%) Oracle Payroll
12 2 (0.10%) Eloqua
13 1 (0.051%) Faxination
13 1 (0.051%) SAP BPC
Cloud Services
1 92 (4.65%) Amazon AWS
2 91 (4.60%) Office 365
3 64 (3.24%) Mimecast
4 53 (2.68%) SaaS
5 41 (2.07%) Virtual Private Cloud
6 33 (1.67%) Cloud Computing
7 30 (1.52%) Microsoft Azure
8 19 (0.96%) Yammer
9 17 (0.86%) AWS CloudFormation
10 15 (0.76%) IaaS
11 5 (0.25%) PaaS
12 3 (0.15%) Force.com
12 3 (0.15%) Google Apps
13 2 (0.10%) iPaaS
13 2 (0.10%) SuccessFactors
14 1 (0.051%) Azure Active Directory
14 1 (0.051%) OneDrive
Communications & Networking
1 175 (8.85%) VPN
2 146 (7.38%) Firewall
3 123 (6.22%) LAN
4 107 (5.41%) DNS
5 97 (4.90%) WAN
6 86 (4.35%) SAN
7 68 (3.44%) DHCP
8 65 (3.29%) MPLS
9 62 (3.13%) TCP/IP
10 56 (2.83%) VoIP
11 54 (2.73%) Internet
12 45 (2.28%) Wireless
13 41 (2.07%) SSL
14 36 (1.82%) Network Security
15 35 (1.77%) Unified Communications
16 32 (1.62%) Cisco ASA
17 31 (1.57%) Cisco IOS
18 30 (1.52%) FTP
18 30 (1.52%) Intranet
18 30 (1.52%) NAS
Database & Business Intelligence
1 189 (9.56%) SQL Server
2 49 (2.48%) MySQL
3 48 (2.43%) Relational Database
3 48 (2.43%) SQL Server Reporting Services
4 44 (2.22%) Oracle Reports
5 33 (1.67%) Big Data
5 33 (1.67%) Oracle Discoverer
6 32 (1.62%) Oracle Database
7 30 (1.52%) SQL Server 2008
8 29 (1.47%) SQL Server Integration Services
9 22 (1.11%) NoSQL
10 20 (1.01%) RDBMS
11 17 (0.86%) SQL Server 2012
12 16 (0.81%) Data Warehouse
12 16 (0.81%) MongoDB
13 13 (0.66%) Crystal Reports
14 12 (0.61%) DB2
15 9 (0.46%) Cognos Impromptu
15 9 (0.46%) Couchbase
15 9 (0.46%) PostgreSQL
Development Applications
1 33 (1.67%) Oracle Forms
2 31 (1.57%) JIRA
3 24 (1.21%) Jenkins
4 20 (1.01%) Git (software)
5 19 (0.96%) Subversion
6 17 (0.86%) Ant
7 13 (0.66%) FishEye
7 13 (0.66%) Hudson
8 6 (0.30%) JMeter
8 6 (0.30%) LoadRunner
9 5 (0.25%) AdminStudio
10 4 (0.20%) MSI
11 3 (0.15%) Maven
11 3 (0.15%) Sonatype Nexus
12 2 (0.10%) DBeaver
12 2 (0.10%) SQL Server Management Studio (SSMS)
12 2 (0.10%) Team Foundation Server
12 2 (0.10%) Visual Studio
13 1 (0.051%) TeamCity
13 1 (0.051%) Toad
General
1 667 (33.72%) Finance
2 241 (12.18%) Banking
3 197 (9.96%) Retail
4 176 (8.90%) Legal
5 150 (7.58%) Law
6 123 (6.22%) Telecoms
7 71 (3.59%) Marketing
8 54 (2.73%) Investment Banking
9 45 (2.28%) Advertising
10 36 (1.82%) Front Office
11 35 (1.77%) Financial Institution
12 19 (0.96%) Back Office
13 18 (0.91%) Billing
14 17 (0.86%) International Banking
15 15 (0.76%) Corporate Banking
15 15 (0.76%) Manufacturing
16 11 (0.56%) Games
16 11 (0.56%) German Language
16 11 (0.56%) Publishing
17 9 (0.46%) Retail Banking
Job Titles
1 423 (21.39%) Analyst
2 312 (15.77%) Service Manager
3 193 (9.76%) Service Analyst
4 171 (8.65%) Delivery Manager
5 152 (7.68%) Service Desk Analyst
6 150 (7.58%) Services Delivery Manager
7 144 (7.28%) Consultant
8 142 (7.18%) Team Leader
9 127 (6.42%) Support Analyst
10 119 (6.02%) Architect
11 106 (5.36%) IT Manager
12 99 (5.01%) Applications Support
13 92 (4.65%) ITIL Manager
14 88 (4.45%) Project Manager
15 77 (3.89%) Senior Analyst
16 74 (3.74%) ITIL Service Manager
17 70 (3.54%) Administrator
18 64 (3.24%) IT Services Manager
19 59 (2.98%) Support Team Leader
20 52 (2.63%) Developer
Libraries, Frameworks & Software Standards
1 98 (4.95%) Web Services
2 94 (4.75%) XML
3 76 (3.84%) .NET
4 66 (3.34%) HTML
5 50 (2.53%) SOAP
6 46 (2.33%) CSS
7 39 (1.97%) Middleware
8 37 (1.87%) REST
9 19 (0.96%) XMPP
10 17 (0.86%) FIX Protocol
10 17 (0.86%) J2EE
11 10 (0.51%) Ajax
11 10 (0.51%) JSON
12 9 (0.46%) JMS
12 9 (0.46%) Spring
13 8 (0.40%) Ruby on Rails
13 8 (0.40%) Struts
14 6 (0.30%) COM
14 6 (0.30%) POSIX
15 5 (0.25%) WebSphere MQ
Miscellaneous
1 173 (8.75%) Data Centre
2 139 (7.03%) Analytical Skills
3 128 (6.47%) Management Information System
4 85 (4.30%) Computer Science
5 47 (2.38%) CMDB
6 46 (2.33%) Enterprise Software
7 45 (2.28%) Clustering
8 43 (2.17%) Blackberry
9 41 (2.07%) Fintech
9 41 (2.07%) iPad
10 32 (1.62%) PMI
11 26 (1.31%) Replication
12 25 (1.26%) iPhone
13 24 (1.21%) Video Conferencing
14 21 (1.06%) User Experience
15 20 (1.01%) Foreign Exchange (FX)
16 19 (0.96%) FMCG
17 17 (0.86%) Hedge funds
18 16 (0.81%) Client/Server
19 14 (0.71%) Statistics
Operating Systems
1 534 (27.00%) Windows
2 266 (13.45%) Linux
3 219 (11.07%) Windows 7
4 209 (10.57%) Windows Server
5 118 (5.97%) Windows Server 2008
6 94 (4.75%) Unix
7 74 (3.74%) Windows Server 2012
8 65 (3.29%) Windows Server 2003
9 41 (2.07%) Windows 8
10 38 (1.92%) Red Hat Enterprise Linux
11 31 (1.57%) Android
12 27 (1.37%) AIX
13 22 (1.11%) Apple iOS
14 20 (1.01%) Windows XP
15 18 (0.91%) SUSE
16 16 (0.81%) Oracle Linux
16 16 (0.81%) Windows 10
17 15 (0.76%) SUSE Linux Enterprise Server
18 14 (0.71%) Solaris
19 11 (0.56%) Mac OS X
Processes & Methodologies
1 1287 (65.07%) ITIL
2 546 (27.60%) ITSM
3 451 (22.80%) Service Delivery
4 372 (18.81%) Change Management
5 349 (17.64%) Project Management
6 243 (12.29%) PRINCE2
7 241 (12.18%) Problem Management
8 224 (11.32%) Incident Management
9 218 (11.02%) ITIL V3
10 181 (9.15%) Agile Software Development
11 161 (8.14%) Stakeholder Management
12 142 (7.18%) Continuous Improvement
13 117 (5.92%) ERP
13 117 (5.92%) Migration
14 102 (5.16%) Release Management
15 98 (4.95%) E-Commerce
16 92 (4.65%) Root Cause Analysis
17 91 (4.60%) Ticket Management
18 83 (4.20%) Asset Management
18 83 (4.20%) Information Security
Programming Languages
1 275 (13.90%) SQL
2 79 (3.99%) Java
3 73 (3.69%) PowerShell
4 72 (3.64%) JavaScript
5 64 (3.24%) PL/SQL
6 54 (2.73%) Shell Script
7 49 (2.48%) T-SQL
8 32 (1.62%) Bash Shell
9 30 (1.52%) C
10 29 (1.47%) C#
11 27 (1.37%) Python
12 24 (1.21%) Perl
13 21 (1.06%) Ruby
14 15 (0.76%) PHP
15 9 (0.46%) Korn
15 9 (0.46%) VB
16 8 (0.40%) VBA
17 7 (0.35%) C++
18 6 (0.30%) AWK
19 4 (0.20%) VBScript
Qualifications
1 226 (11.43%) Degree
2 148 (7.48%) ITIL Certification
3 112 (5.66%) Microsoft Certification
4 94 (4.75%) Cisco Certification
5 62 (3.13%) MCSE
6 61 (3.08%) PMI Certification
7 59 (2.98%) CCNA
8 52 (2.63%) Security Cleared
9 45 (2.28%) MCP
10 39 (1.97%) PMP
11 38 (1.92%) CCNP
12 35 (1.77%) MCSA
13 34 (1.72%) SC Cleared
14 31 (1.57%) CISSP
15 27 (1.37%) PRINCE2 Certification
16 24 (1.21%) MCDST
17 23 (1.16%) ISEB
18 20 (1.01%) ITIL Foundation Certificate
18 20 (1.01%) MCITP
19 18 (0.91%) CEH
Quality Assurance & Compliance
1 379 (19.16%) SLA
2 62 (3.13%) COBIT
3 61 (3.08%) QA
4 30 (1.52%) ISO/IEC 27001
5 22 (1.11%) Sarbanes-Oxley
6 18 (0.91%) ISO 9001
6 18 (0.91%) PMBOK
7 13 (0.66%) PCI DSS
8 11 (0.56%) Data Quality
9 8 (0.40%) HIPAA
10 6 (0.30%) ISAE 3402
10 6 (0.30%) Solvency II
11 5 (0.25%) ISO 14001
11 5 (0.25%) ISO22301
12 2 (0.10%) EMIR
12 2 (0.10%) ISO27002
12 2 (0.10%) MiFID
13 1 (0.051%) BS25999
13 1 (0.051%) HMG Security Policy Framework
13 1 (0.051%) P3O
System Software
1 304 (15.37%) Active Directory
2 119 (6.02%) VMware Infrastructure
3 36 (1.82%) Hyper-V
4 31 (1.57%) vSphere
5 27 (1.37%) VMware ESX
6 15 (0.76%) XenApp
7 14 (0.71%) XenDesktop
8 9 (0.46%) Veritas Cluster Server
9 7 (0.35%) Microsoft App-V
9 7 (0.35%) VMware Workstation
10 6 (0.30%) VMware Server
10 6 (0.30%) XenServer
11 5 (0.25%) Squid
11 5 (0.25%) VMware ESXi
12 4 (0.20%) Docker
12 4 (0.20%) Kamailio
12 4 (0.20%) Oracle RAC
12 4 (0.20%) Terminal Server
13 3 (0.15%) HDFS
13 3 (0.15%) Terminal Services
Systems Management
1 52 (2.63%) SCCM
2 30 (1.52%) Puppet
3 28 (1.42%) Nagios
4 18 (0.91%) Opscode Chef
4 18 (0.91%) SCOM
5 16 (0.81%) Control-M
6 14 (0.71%) Tivoli Storage Manager
7 13 (0.66%) Norton AntiVirus
8 11 (0.56%) ITRS Geneos
9 9 (0.46%) Backup Exec
9 9 (0.46%) Opsview
9 9 (0.46%) ZABBIX
10 8 (0.40%) Ansible
11 7 (0.35%) NetBackup
12 6 (0.30%) HP Quality Center
12 6 (0.30%) RSA Archer
12 6 (0.30%) WSUS
13 5 (0.25%) Tivoli
14 4 (0.20%) Check_MK
14 4 (0.20%) Data Guard
Vendors
1 486 (24.57%) Microsoft
2 205 (10.36%) Oracle
3 203 (10.26%) Cisco
4 189 (9.56%) Citrix
5 175 (8.85%) VMware
6 131 (6.62%) ServiceNow
7 94 (4.75%) HP
8 80 (4.04%) Remedy
9 72 (3.64%) Mitel
10 49 (2.48%) IBM
11 47 (2.38%) Juniper
11 47 (2.38%) SAP
12 46 (2.33%) CheckPoint
13 45 (2.28%) Red Hat
14 35 (1.77%) Apple
15 33 (1.67%) Demandware
15 33 (1.67%) MuleSoft
16 31 (1.57%) BMC
17 28 (1.42%) Symantec
18 27 (1.37%) Brocade
City, London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: Yesterday
London
Harris Global
Salary: From £75,000 to £85,000 per annum Benefits + Bonus
Posted: Yesterday
City, London
Plan-net
Salary: Unspecified Market Rate
Posted: Yesterday
Kingston Upon Thames, Surrey
Kingston University
Salary: £36,851 - 40,043 per year + Benefits
Posted: Yesterday
London
Aim Hire Jobs
Posted: Yesterday
City, London
Ashdown IT
Salary: £45000 - £50000 per annum + bonus and benefits
Posted: Yesterday
London
Montash
Salary: £65000 - £85000 per annum + bonus + benefits
Posted: Yesterday
London
Quant Capital
Salary: Up to £50,000 per annum + benefit and bonus
Posted: Yesterday
London
Deerfoot IT Resources Ltd
Salary: £45000 - £50000 per annum + Generous Commission
Posted: Yesterday
London
Deerfoot IT Resources Ltd
Salary: £60000 - £63000 per annum + Commission
Posted: Yesterday
London
Etech Partners
Salary: To £55K + Outstanding Bens
Posted: 2 days ago
London
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
London
Computer People
Salary: £51000.00 - £63000.00 per annum + Benefits and a Bonus
Posted: 2 days ago
City, London
Connectus
Salary: £45000 - £50000 per annum
Posted: 2 days ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 2 days ago
Kingston Upon Thames, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £35511.00 - £45403.00 per annum + Excellent benefits
Posted: 2 days ago
City, London
Pioneer Search
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 2 days ago
City, London
Eutopia Solutions Ltd
Salary: £60000.00 - £75000.00 per annum + generous package (inc bonus)
Posted: 2 days ago
London
Joseph Harry Ltd
Salary: £50000 - £65000 per annum + Excellent Bonus + 10% Pension
Posted: 2 days ago
Central London / West End
ANSON MCCADE
Salary: £55,000 - £63,000
Posted: 3 days ago
City, London
Sanderson
Salary: £55000.00 - £67500.00 per annum
Posted: 3 days ago
South East London
MatchesFashion.com
Posted: 3 days ago
City, London
Harris Global
Salary: From £50,000 to £55,000 per annum
Posted: 3 days ago
City, London
Randstad Technologies
Salary: £50000.00 - £55000.00 per annum + excellent benefits
Posted: 3 days ago
West London
Digitech Resourcing Ltd
Salary: From £60,000 to £75,000 per annum Plus full package
Posted: 3 days ago
London
Spencer Rose
Salary: £80,000 per annum
Posted: 3 days ago
London
Clear Edge Consulting
Salary: From £25,000 to £26,000 per annum Bonus and Benefits
Posted: 4 days ago
West London
Vodafone
Salary: £Attractive Base plus Bonus, 28 days hols, pension sheme, share scheme
Posted: 4 days ago
London
Quant Capital
Salary: Up to £60,000 per annum + benefit and bonus
Posted: 5 days ago