The table below looks at the statistics for Service Management skills in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 133 144 168
Rank change year-on-year
+11 +24
Permanent jobs citing Service Management 987 1030 760
As % of all permanent IT jobs located in London 2.27% 2.12% 1.73%
As % of the Processes & Methodologies category 2.67% 2.52% 2.08%
Number of salaries quoted 772 818 601
Average salary £55,000 £50,000 £55,000
Average salary % change year-on-year
+10.00% -9.09%
90% offered a salary of more than £32,500 £30,000 £35,000
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36924 40808 36557
As % of all permanent IT jobs located in London 85.00% 83.87% 83.07%
Number of salaries quoted 30899 33851 30418
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the London region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in London

Service Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the London region.

Service Management Salary Trend in London

Service Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Management across the London region over the 3 months to 22 May 2015.

Service Management Salary Histogram in London

Service Management
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the London region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +39 300 £55,000 +4.76% 37
Kingston Upon Thames +14 17 £44,140 -11.72% 2
Chessington +3 8 £32,500 -23.52%
Docklands, London -8 7 £60,000 +9.09%
Wimbledon - 6 - -
Croydon +6 5 £36,500 -27.00%
Canary Wharf -11 4 £70,000 -
Chiswick - 4 £60,000 - 1
Hounslow +1 3 £55,000 - 1
Rainham - 3 £32,500 -
Harrow +2 2 - -
Ruislip +1 2 £40,000 +14.28%
Hammersmith - 2 £37,500 -
Bromley +12 1 £27,000 -30.32%
Beckenham -7 1 £23,500 -49.18%
Brentford - 1 £50,000 -
Feltham - 1 £51,500 -
Southall - 1 £25,000 -
Service Management
England

Service Management
Top 30 Related IT Skills in London

For the 6 months to 22 May 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 1352 (68.08%) ITIL
2 644 (32.43%) Finance
3 555 (27.95%) Windows
4 548 (27.59%) Service Delivery
5 518 (26.08%) Microsoft
6 422 (21.25%) ITSM
7 333 (16.77%) Active Directory
8 327 (16.47%) Project Management
9 309 (15.56%) Degree
10 284 (14.30%) SLA
11 274 (13.80%) MS Office
12 270 (13.60%) SQL
13 256 (12.89%) PRINCE2
14 254 (12.79%) Banking
15 251 (12.64%) MS Excel
15 251 (12.64%) Analytical Skills
16 238 (11.98%) Change Management
17 226 (11.38%) Stakeholder Management
18 213 (10.73%) Problem Management
19 208 (10.47%) Windows 7
20 196 (9.87%) VMware
21 189 (9.52%) Incident Management
22 186 (9.37%) Linux
23 174 (8.76%) Citrix
24 170 (8.56%) Continuous Improvement
25 168 (8.46%) Agile Software Development
26 164 (8.26%) Cisco
27 160 (8.06%) SQL Server
28 159 (8.01%) Management Information System
29 145 (7.30%) VMware Infrastructure

Service Management
Top Related IT Skills in London by Category

For the 6 months to 22 May 2015, IT jobs across the London region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 140 (7.05%) SharePoint
2 122 (6.14%) MS Exchange
3 48 (2.42%) Blackberry Enterprise Server
4 47 (2.37%) Apache
5 43 (2.17%) Exchange Server 2010
6 36 (1.81%) Lync
7 29 (1.46%) Tomcat
8 28 (1.41%) IIS
9 24 (1.21%) IBM Notes
10 22 (1.11%) Drupal
11 21 (1.06%) CMS
12 20 (1.01%) nginx
12 20 (1.01%) Exchange Server 2007
13 19 (0.96%) WorkSite
14 16 (0.81%) WebSphere
15 13 (0.65%) Elasticsearch
15 13 (0.65%) Documentum
16 10 (0.50%) Exchange Server 2003
16 10 (0.50%) JBoss
17 9 (0.45%) GroupWise
Applications
1 274 (13.80%) MS Office
2 251 (12.64%) MS Excel
3 46 (2.32%) MS PowerPoint
4 44 (2.22%) MS Visio
5 26 (1.31%) MS Project
6 13 (0.65%) InfoPath
7 3 (0.15%) Spreadsheet
Business Applications
1 73 (3.68%) Remedy ITSM
2 22 (1.11%) SAP SM
3 12 (0.60%) SAP ERP
4 8 (0.40%) SAP APO
5 6 (0.30%) SAP FI
5 6 (0.30%) SAP CO
5 6 (0.30%) SAP FI/CO
5 6 (0.30%) SAP CRM
6 3 (0.15%) SAP PP
6 3 (0.15%) Dynamics CRM
6 3 (0.15%) SAP MII
6 3 (0.15%) SAP CCM
7 2 (0.10%) Cordys
7 2 (0.10%) SAP BPC
7 2 (0.10%) SAP QM
7 2 (0.10%) assyst
7 2 (0.10%) Dynamics AX
7 2 (0.10%) CODA-Financials
7 2 (0.10%) SAP SD
7 2 (0.10%) Oracle Financials
Cloud Services
1 79 (3.98%) SaaS
2 28 (1.41%) Office 365
3 26 (1.31%) Amazon AWS
4 20 (1.01%) Cloud Computing
5 19 (0.96%) Microsoft Azure
6 8 (0.40%) Yammer
7 6 (0.30%) PaaS
8 5 (0.25%) IaaS
9 4 (0.20%) Mimecast
9 4 (0.20%) Google Drive
10 2 (0.10%) Google Apps
11 1 (0.050%) AWS CloudFormation
11 1 (0.050%) SoftLayer
11 1 (0.050%) Force.com
Communications & Networking
1 117 (5.89%) Firewall
2 104 (5.24%) LAN
3 90 (4.53%) VPN
4 89 (4.48%) WAN
5 77 (3.88%) SAN
6 76 (3.83%) DNS
7 62 (3.12%) TCP/IP
8 59 (2.97%) Internet
9 46 (2.32%) VoIP
10 44 (2.22%) MPLS
11 39 (1.96%) SSL
11 39 (1.96%) Wireless
12 34 (1.71%) Network Security
13 32 (1.61%) LDAP
14 31 (1.56%) VLAN
15 29 (1.46%) DHCP
15 29 (1.46%) IP Telephony
16 23 (1.16%) SMTP
17 19 (0.96%) NAS
18 17 (0.86%) Intranet
Database & Business Intelligence
1 160 (8.06%) SQL Server
2 66 (3.32%) MySQL
3 38 (1.91%) Oracle Database
4 36 (1.81%) Data Warehouse
5 35 (1.76%) SQL Server Reporting Services
6 27 (1.36%) SQL Server Integration Services
7 25 (1.26%) Oracle Reports
7 25 (1.26%) Big Data
8 23 (1.16%) Relational Database
9 21 (1.06%) SQL Server Analysis Services
10 14 (0.70%) Oracle Database 11g
10 14 (0.70%) PostgreSQL
11 13 (0.65%) MongoDB
11 13 (0.65%) SQL Server 2008
12 12 (0.60%) EDRMS
12 12 (0.60%) Apache Cassandra
13 11 (0.55%) NoSQL
13 11 (0.55%) DB2
14 10 (0.50%) Couchbase
15 9 (0.45%) SAP HANA
Development Applications
1 22 (1.11%) Subversion
1 22 (1.11%) JIRA
2 16 (0.81%) Jenkins
3 11 (0.55%) Artifactory
4 10 (0.50%) Selenium
4 10 (0.50%) Git (software)
4 10 (0.50%) WebDriver
5 7 (0.35%) PowerDesigner
6 6 (0.30%) Ant
7 4 (0.20%) LoadRunner
7 4 (0.20%) Hudson
8 3 (0.15%) FishEye
8 3 (0.15%) Maven
8 3 (0.15%) Team Foundation Server
9 2 (0.10%) PHPUnit
9 2 (0.10%) Visual Studio
9 2 (0.10%) VSS/SourceSafe
9 2 (0.10%) Rational Rose
9 2 (0.10%) JMeter
9 2 (0.10%) SoapUI
General
1 644 (32.43%) Finance
2 254 (12.79%) Banking
3 114 (5.74%) Law
4 108 (5.44%) Retail
5 103 (5.19%) Telecoms
6 100 (5.04%) Legal
7 85 (4.28%) Financial Institution
8 82 (4.13%) Investment Banking
9 79 (3.98%) Front Office
10 59 (2.97%) Manufacturing
10 59 (2.97%) Advertising
11 46 (2.32%) Marketing
12 39 (1.96%) Back Office
13 34 (1.71%) Games
14 24 (1.21%) Billing
15 22 (1.11%) Publishing
16 21 (1.06%) French Language
17 13 (0.65%) International Banking
17 13 (0.65%) German Language
18 11 (0.55%) Aerospace
Job Titles
1 385 (19.39%) Analyst
2 380 (19.13%) Service Manager
3 189 (9.52%) Support Analyst
4 164 (8.26%) Consultant
5 152 (7.65%) Delivery Manager
6 149 (7.50%) Services Delivery Manager
7 135 (6.80%) Architect
8 117 (5.89%) Service Analyst
9 86 (4.33%) Service Desk Analyst
10 79 (3.98%) Desktop Support
11 66 (3.32%) Project Manager
12 65 (3.27%) Developer
12 65 (3.27%) Applications Support
13 64 (3.22%) Desktop Support Analyst
13 64 (3.22%) Desktop Analyst
14 58 (2.92%) Programme Manager
15 53 (2.67%) Administrator
16 51 (2.57%) Transition Manager
17 50 (2.52%) Support Engineer
18 49 (2.47%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 63 (3.17%) .NET
2 53 (2.67%) Web Services
3 38 (1.91%) XML
4 37 (1.86%) HTML
5 26 (1.31%) SOAP
6 25 (1.26%) Middleware
7 22 (1.11%) COM
7 22 (1.11%) CSS
8 18 (0.91%) REST
9 17 (0.86%) Ajax
10 14 (0.70%) ASP.NET
11 11 (0.55%) LAMP
12 10 (0.50%) Gherkin
13 9 (0.45%) ActiveX
14 8 (0.40%) OpenMP
15 7 (0.35%) Application Packaging
16 6 (0.30%) HTML5
17 5 (0.25%) J2EE
17 5 (0.25%) SAML
17 5 (0.25%) OAuth
Miscellaneous
1 251 (12.64%) Analytical Skills
2 159 (8.01%) Management Information System
3 125 (6.29%) Blackberry
4 72 (3.63%) Computer Science
5 57 (2.87%) iPad
6 56 (2.82%) CMDB
7 39 (1.96%) PMI
8 36 (1.81%) Thin Client
8 36 (1.81%) Fat Client
9 32 (1.61%) iPhone
9 32 (1.61%) Performance Metrics
10 29 (1.46%) Video Conferencing
11 25 (1.26%) Foreign Exchange (FX)
11 25 (1.26%) Enterprise Software
12 24 (1.21%) Client/Server
12 24 (1.21%) Clustering
13 23 (1.16%) FMCG
14 22 (1.11%) Life Science
15 21 (1.06%) Mainframe
16 20 (1.01%) Open Source
Operating Systems
1 555 (27.95%) Windows
2 208 (10.47%) Windows 7
3 186 (9.37%) Linux
4 121 (6.09%) Windows Server 2008
5 116 (5.84%) UNIX
6 77 (3.88%) Windows Server 2012
7 57 (2.87%) Android
8 50 (2.52%) Apple iOS
9 47 (2.37%) Windows Server 2003
10 45 (2.27%) Windows XP
11 43 (2.17%) Red Hat Enterprise Linux
12 42 (2.11%) Solaris
13 41 (2.06%) Windows 8
14 27 (1.36%) Mac OS X
15 15 (0.76%) Windows Vista
16 13 (0.65%) AIX
17 12 (0.60%) Ubuntu
18 10 (0.50%) Debian
19 9 (0.45%) Windows Mobile
19 9 (0.45%) CentOS
Processes & Methodologies
1 1352 (68.08%) ITIL
2 548 (27.59%) Service Delivery
3 422 (21.25%) ITSM
4 327 (16.47%) Project Management
5 256 (12.89%) PRINCE2
6 238 (11.98%) Change Management
7 226 (11.38%) Stakeholder Management
8 213 (10.73%) Problem Management
9 189 (9.52%) Incident Management
10 170 (8.56%) Continuous Improvement
11 168 (8.46%) Agile Software Development
12 112 (5.64%) ITIL V3
13 111 (5.59%) Business Continuity
14 106 (5.34%) Configuration Management
15 100 (5.04%) CRM
16 95 (4.78%) Release Management
17 92 (4.63%) People Management
18 88 (4.43%) E-Commerce
19 85 (4.28%) Change Control
20 81 (4.08%) Root Cause Analysis
Programming Languages
1 270 (13.60%) SQL
2 85 (4.28%) Java
3 66 (3.32%) C
4 64 (3.22%) JavaScript
5 35 (1.76%) PHP
6 31 (1.56%) PL/SQL
7 25 (1.26%) Perl
8 24 (1.21%) C#
9 23 (1.16%) T-SQL
10 22 (1.11%) PowerShell
10 22 (1.11%) Python
11 17 (0.86%) VBScript
12 15 (0.76%) VBA
13 13 (0.65%) VB
14 12 (0.60%) Shell Script
14 12 (0.60%) C++
15 11 (0.55%) ABAP
16 10 (0.50%) Bash Shell
17 8 (0.40%) Fortran
18 7 (0.35%) Ruby
Qualifications
1 309 (15.56%) Degree
2 143 (7.20%) ITIL Certification
3 121 (6.09%) Security Cleared
4 113 (5.69%) Microsoft Certification
5 91 (4.58%) MCSE
6 81 (4.08%) SC Cleared
7 79 (3.98%) ISEB
8 70 (3.52%) MCP
9 62 (3.12%) Cisco Certification
10 61 (3.07%) PMI Certification
11 53 (2.67%) ITIL Foundation Certificate
12 43 (2.17%) CCNA
13 40 (2.01%) ISTQB
14 39 (1.96%) CISSP
15 27 (1.36%) CISM
15 27 (1.36%) MCSA
16 24 (1.21%) PMP
17 21 (1.06%) HND
18 19 (0.96%) PRINCE2 Certification
19 15 (0.76%) CISA
Quality Assurance & Compliance
1 284 (14.30%) SLA
2 75 (3.78%) QA
3 56 (2.82%) ISO/IEC 27001
4 47 (2.37%) COBIT
5 21 (1.06%) PCI DSS
6 19 (0.96%) ISO 9001
7 11 (0.55%) Sarbanes-Oxley
8 10 (0.50%) Data Quality
9 7 (0.35%) Solvency II
9 7 (0.35%) JSP 440
10 5 (0.25%) ISO 14001
11 2 (0.10%) HIPAA
11 2 (0.10%) MiFID
11 2 (0.10%) 21 CFR Part 11
11 2 (0.10%) ISO 9000
11 2 (0.10%) Basel III
11 2 (0.10%) EMIR
11 2 (0.10%) PMBOK
System Software
1 333 (16.77%) Active Directory
2 145 (7.30%) VMware Infrastructure
3 46 (2.32%) XenDesktop
4 44 (2.22%) Hyper-V
5 40 (2.01%) XenApp
6 27 (1.36%) VMware ESX
7 26 (1.31%) vSphere
8 21 (1.06%) Microsoft App-V
9 16 (0.81%) vCloud
10 11 (0.55%) Varnish
11 10 (0.50%) VMware Workstation
12 9 (0.45%) XenServer
13 7 (0.35%) KVM
14 6 (0.30%) Xen
14 6 (0.30%) Terminal Services
14 6 (0.30%) Xsan
15 5 (0.25%) Squid
16 4 (0.20%) VMware ESXi
17 3 (0.15%) Docker
17 3 (0.15%) Terminal Server
Systems Management
1 74 (3.73%) SCCM
2 34 (1.71%) HP Quality Center
3 29 (1.46%) SCOM
4 26 (1.31%) Nagios
5 22 (1.11%) Tivoli
6 19 (0.96%) Puppet
7 16 (0.81%) AirWatch
8 15 (0.76%) logstash
8 15 (0.76%) HP UCMDB
8 15 (0.76%) Opscode Chef
9 13 (0.65%) Oracle Enterprise Manager
10 11 (0.55%) Salt
10 11 (0.55%) Tivoli Storage Manager
10 11 (0.55%) WSUS
11 10 (0.50%) Legato
12 9 (0.45%) Kibana
12 9 (0.45%) Opsview
12 9 (0.45%) Ansible
13 8 (0.40%) SCOrch
14 7 (0.35%) Norton AntiVirus
Vendors
1 518 (26.08%) Microsoft
2 196 (9.87%) VMware
3 174 (8.76%) Citrix
4 164 (8.26%) Cisco
5 143 (7.20%) ServiceNow
6 127 (6.39%) Oracle
7 105 (5.29%) HP
8 101 (5.09%) Remedy
9 86 (4.33%) SAP
10 57 (2.87%) Red Hat
11 55 (2.77%) BMC
12 51 (2.57%) Salesforce.com
13 46 (2.32%) EMC
14 36 (1.81%) IBM
14 36 (1.81%) Apple
15 29 (1.46%) Juniper
16 28 (1.41%) McAfee
17 24 (1.21%) NetApp
17 24 (1.21%) Lotus
18 22 (1.11%) Symantec
City, London
Lloyds Banking Group
Salary: £49070 - £70100 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: Competitive
Posted: 2 days ago
City, London
TEKsystems
Salary: £40000 - £45000 per annum
Posted: 2 days ago
London
Harvey Nash plc
Salary: £20000 - £27000 per annum + Benefits
Posted: 2 days ago
City, London
Networking People
Posted: 2 days ago
City, London
People Source Consulting
Salary: £60000 - £80000 per annum + Bonus+Benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £35000 - £42000 per annum
Posted: 2 days ago
London
Etech Partners
Salary: Up to £25,000 per annum + Bens
Posted: 2 days ago
London
DCL Search & Selection
Salary: £55000 - £60000 per annum + Benefits
Posted: 2 days ago
London
Moonpig
Salary: Attractive Basic + Bonus + Benefits + Training
Posted: 2 days ago
London
ANSON MCCADE
Salary: £60k to £90k plus competitive package
Posted: 2 days ago
London
ANSON MCCADE
Salary: £65k - £90k plus competitive package
Posted: 2 days ago
North West London
Accomplish Today Ltd
Salary: From £30,000 to £40,000 per annum plus benefits
Posted: 2 days ago
City, London
Salt
Salary: £50000 - £55000 per annum + Bonus, Pension, Package
Posted: 3 days ago
London
DCL Search & Selection
Salary: £55000 - £60000 per annum + Bonus + Benefits
Posted: 3 days ago
City, London
The People Network
Salary: £110000 per annum
Posted: 3 days ago
London
Testing Circle Ltd
Salary: From £33,000 to £40,000 per annum
Posted: 3 days ago
London
Westbourne Partners
Salary: From £45,000 to £50,000 per annum
Posted: 4 days ago
London
Global Technology Solutions Ltd
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 4 days ago
City, London
Harvey Nash plc
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 4 days ago