The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 39 33 46
Rank change year-on-year
-6 +13
Permanent jobs citing Incident Management 10 17 21
As % of all permanent IT jobs located in Luton 2.90% 4.96% 3.95%
As % of the Processes & Methodologies category 3.47% 5.74% 4.99%
Number of salaries quoted 5 17 20
Average salary £42,500 £37,500 £45,000
Average salary % change year-on-year
+13.33% -16.66%
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Incident Management
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
288 296 421
As % of all permanent IT jobs located in Luton 83.48% 86.30% 79.28%
Number of salaries quoted 182 271 358
Average salary £45,000 £42,500 £47,500
Average salary % change year-on-year
+5.88% -10.52%
90% offered a salary of more than £32,500 £32,500 £29,000
10% offered a salary of more than £65,000 £65,000 £72,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Luton

Incident Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Luton region.

Incident Management Salary Trend in Luton

Incident Management
Top 30 Related IT Skills in Luton

For the 6 months to 4 March 2015, IT jobs across the Luton region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 23 (79.31%) ITIL
2 12 (41.38%) Performance Management
3 9 (31.03%) ISO/IEC 27001
3 9 (31.03%) Service Management
4 8 (27.59%) Change Management
4 8 (27.59%) Time Management
4 8 (27.59%) Network Management
4 8 (27.59%) Unified Communications
4 8 (27.59%) Continuous Improvement
4 8 (27.59%) Mentoring
5 7 (24.14%) SLA
6 5 (17.24%) Problem Management
7 4 (13.79%) ServiceNow
7 4 (13.79%) IBM
7 4 (13.79%) Microsoft
7 4 (13.79%) Dell
7 4 (13.79%) SAP
8 3 (10.34%) Finance
8 3 (10.34%) Degree
9 2 (6.90%) SAP CO
9 2 (6.90%) Business Intelligence
9 2 (6.90%) Migration
9 2 (6.90%) Stakeholder Management
9 2 (6.90%) SAP FI/CO
9 2 (6.90%) Manufacturing
9 2 (6.90%) NetWeaver
9 2 (6.90%) SAP FI
9 2 (6.90%) SAP MM
9 2 (6.90%) SQL
9 2 (6.90%) Oracle

Incident Management
Top Related IT Skills in Luton by Category

For the 6 months to 4 March 2015, IT jobs across the Luton region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (6.90%) NetWeaver
1 2 (6.90%) SAP Portal
Business Applications
1 2 (6.90%) SAP CO
1 2 (6.90%) SAP FI/CO
1 2 (6.90%) SAP FI
1 2 (6.90%) SAP MM
Communications & Networking
1 8 (27.59%) Unified Communications
2 1 (3.45%) SAN
2 1 (3.45%) NAS
Database & Business Intelligence
1 1 (3.45%) Oracle Database
1 1 (3.45%) Oracle Reports
1 1 (3.45%) SAP BI
1 1 (3.45%) Oracle Database 11g
General
1 3 (10.34%) Finance
2 2 (6.90%) Manufacturing
3 1 (3.45%) Back Office
3 1 (3.45%) Marketing
3 1 (3.45%) Retail
Job Titles
1 10 (34.48%) Incident Manager
2 6 (20.69%) Technical Manager
3 5 (17.24%) Problem Manager
3 5 (17.24%) Incident & Problem Manager
4 4 (13.79%) Service Desk Team Leader
4 4 (13.79%) Team Leader
4 4 (13.79%) Analyst
5 3 (10.34%) Support Analyst
6 1 (3.45%) Supplier Manager
6 1 (3.45%) Operations Engineer
6 1 (3.45%) Business Analyst
6 1 (3.45%) Applications Support
6 1 (3.45%) Systems Engineer
6 1 (3.45%) DBA
6 1 (3.45%) Service Manager
6 1 (3.45%) Oracle DBA
6 1 (3.45%) Applications Support Analyst
6 1 (3.45%) SAP Support
6 1 (3.45%) Security Manager
6 1 (3.45%) IT Services Manager
Libraries, Frameworks & Software Standards
1 1 (3.45%) Oracle GoldenGate
Miscellaneous
1 1 (3.45%) Analytical Skills
1 1 (3.45%) Performance Metrics
1 1 (3.45%) PMI
1 1 (3.45%) Management Information System
1 1 (3.45%) Replication
1 1 (3.45%) Data Protection Act
1 1 (3.45%) Computer Science
Operating Systems
1 1 (3.45%) Oracle Linux
1 1 (3.45%) UNIX
1 1 (3.45%) Linux
1 1 (3.45%) SUSE
Processes & Methodologies
1 23 (79.31%) ITIL
2 12 (41.38%) Performance Management
3 9 (31.03%) Service Management
4 8 (27.59%) Change Management
4 8 (27.59%) Time Management
4 8 (27.59%) Network Management
4 8 (27.59%) Continuous Improvement
4 8 (27.59%) Mentoring
5 5 (17.24%) Problem Management
6 2 (6.90%) Business Intelligence
6 2 (6.90%) Migration
6 2 (6.90%) Stakeholder Management
7 1 (3.45%) Root Cause Analysis
7 1 (3.45%) Performance Engineering
7 1 (3.45%) CRM
7 1 (3.45%) Project Management
7 1 (3.45%) Validation
7 1 (3.45%) Service Delivery
7 1 (3.45%) GAP Analysis
7 1 (3.45%) ITSM
Programming Languages
1 2 (6.90%) SQL
2 1 (3.45%) PL/SQL
Qualifications
1 3 (10.34%) Degree
2 1 (3.45%) CISSP
2 1 (3.45%) PMI Certification
2 1 (3.45%) CISM
Quality Assurance & Compliance
1 9 (31.03%) ISO/IEC 27001
2 7 (24.14%) SLA
3 1 (3.45%) Sarbanes-Oxley
3 1 (3.45%) PCI DSS
System Software
1 1 (3.45%) Oracle RMAN
1 1 (3.45%) Oracle RAC
Systems Management
1 1 (3.45%) Data Guard
Vendors
1 4 (13.79%) ServiceNow
1 4 (13.79%) IBM
1 4 (13.79%) Microsoft
1 4 (13.79%) Dell
1 4 (13.79%) SAP
2 2 (6.90%) Oracle
3 1 (3.45%) Siebel
3 1 (3.45%) Cognizant
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