The table below looks at the statistics for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 43 33 38
Rank change year-on-year
-10 +5
Permanent jobs citing Service Management 15 17 23
As % of all permanent IT jobs located in Luton 3.45% 4.91% 5.46%
As % of the Processes & Methodologies category 4.17% 6.39% 7.80%
Number of salaries quoted 15 17 23
Average salary £45,000 £44,500 £40,000
Average salary % change year-on-year
+1.12% +11.25%
90% offered a salary of more than £25,000 £28,300 £36,500
10% offered a salary of more than £77,500 £56,000 £45,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
360 266 295
As % of all permanent IT jobs located in Luton 82.76% 76.88% 70.07%
Number of salaries quoted 271 233 251
Average salary £48,500 £45,000 £45,000
Average salary % change year-on-year
+7.77% -
90% offered a salary of more than £37,500 £27,636 £31,000
10% offered a salary of more than £65,000 £62,500 £70,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Service Management Salary Trend in Luton

Service Management
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Service Management across the Luton region over the 3 months to 22 August 2014.

Service Management Salary Histogram in Luton

Service Management
Top 30 Related IT Skills in Luton

For the 6 months to 22 August 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (56.25%) ITIL
2 6 (37.50%) Service Delivery
2 6 (37.50%) Incident Management
3 5 (31.25%) Telecoms
3 5 (31.25%) SLA
3 5 (31.25%) MS Excel
4 4 (25.00%) Project Management
4 4 (25.00%) Change Management
4 4 (25.00%) Finance
4 4 (25.00%) Release Management
4 4 (25.00%) MS Office
5 3 (18.75%) Capacity Management
5 3 (18.75%) Performance Management
5 3 (18.75%) Banking
6 2 (12.50%) Internet
6 2 (12.50%) ServiceNow
6 2 (12.50%) Capacity Planning
7 1 (6.25%) Trend Analysis
7 1 (6.25%) Nimsoft
7 1 (6.25%) Performance Improvement
7 1 (6.25%) Change Control
7 1 (6.25%) Root Cause Analysis
7 1 (6.25%) Performance Analysis
7 1 (6.25%) Nagios
7 1 (6.25%) Cisco
7 1 (6.25%) CCNA
7 1 (6.25%) ColdFusion
7 1 (6.25%) Cisco Certification
7 1 (6.25%) CheckPoint
7 1 (6.25%) Salesforce.com

Service Management
Top Related IT Skills in Luton by Category

For the 6 months to 22 August 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.25%) ColdFusion
1 1 (6.25%) SharePoint
1 1 (6.25%) SAS
1 1 (6.25%) Apache
1 1 (6.25%) Tomcat
1 1 (6.25%) IIS
1 1 (6.25%) Liferay
Applications
1 5 (31.25%) MS Excel
2 4 (25.00%) MS Office
Cloud Services
1 1 (6.25%) SaaS
Communications & Networking
1 2 (12.50%) Internet
2 1 (6.25%) Firewall
2 1 (6.25%) LAN
2 1 (6.25%) WAN
2 1 (6.25%) VPN
2 1 (6.25%) DNS
Database & Business Intelligence
1 1 (6.25%) MySQL
1 1 (6.25%) SQL Server
Development Applications
1 1 (6.25%) JMeter
1 1 (6.25%) Selenium
General
1 5 (31.25%) Telecoms
2 4 (25.00%) Finance
3 3 (18.75%) Banking
Job Titles
1 5 (31.25%) Analyst
2 3 (18.75%) Service Manager
2 3 (18.75%) Change Analyst
2 3 (18.75%) Delivery Manager
3 2 (12.50%) Capacity Planning Manager
3 2 (12.50%) Planning Manager
3 2 (12.50%) Service Planning Manager
3 2 (12.50%) Service Design Manager
4 1 (6.25%) Service Performance Analyst
4 1 (6.25%) Junior
4 1 (6.25%) IT Manager
4 1 (6.25%) Network Engineer
4 1 (6.25%) Service Analyst
4 1 (6.25%) Major Incident Analyst
4 1 (6.25%) Junior Network Engineer
4 1 (6.25%) Incident Analyst
4 1 (6.25%) Problem Management Analyst
4 1 (6.25%) Incident Manager
4 1 (6.25%) Performance Analyst
4 1 (6.25%) Head of IT
Libraries, Frameworks & Software Standards
1 1 (6.25%) .NET
Miscellaneous
1 1 (6.25%) Computer Science
1 1 (6.25%) Wiki
Operating Systems
1 1 (6.25%) Windows
1 1 (6.25%) Linux
Processes & Methodologies
1 9 (56.25%) ITIL
2 6 (37.50%) Service Delivery
2 6 (37.50%) Incident Management
3 4 (25.00%) Project Management
3 4 (25.00%) Change Management
3 4 (25.00%) Release Management
4 3 (18.75%) Capacity Management
4 3 (18.75%) Performance Management
5 2 (12.50%) Capacity Planning
6 1 (6.25%) Trend Analysis
6 1 (6.25%) Performance Improvement
6 1 (6.25%) Change Control
6 1 (6.25%) Root Cause Analysis
6 1 (6.25%) Performance Analysis
6 1 (6.25%) CRM
6 1 (6.25%) ERP
6 1 (6.25%) Test Scripting
6 1 (6.25%) Product Management
6 1 (6.25%) Problem Management
6 1 (6.25%) Data Analysis
Programming Languages
1 1 (6.25%) Java
1 1 (6.25%) VBScript
Qualifications
1 1 (6.25%) CCNA
1 1 (6.25%) Cisco Certification
1 1 (6.25%) Degree
Quality Assurance & Compliance
1 5 (31.25%) SLA
Systems Management
1 1 (6.25%) Nagios
Vendors
1 2 (12.50%) ServiceNow
2 1 (6.25%) Nimsoft
2 1 (6.25%) Cisco
2 1 (6.25%) CheckPoint
2 1 (6.25%) Salesforce.com
2 1 (6.25%) JBoss
2 1 (6.25%) Oracle
Luton
Hudson - London
Salary: £45000 - £50000 per annum + Bens
Posted: 4 days ago