The first table below looks at the demand for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Luton region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 14 42 35
Rank change year-on-year
+28 -7
Permanent jobs citing Service Management 35 4 4
As % of all permanent IT jobs located in Luton 9.459% 1.067% 1.556%
As % of the Processes & Methodologies category 11.55% 1.835% 1.754%
Number of salaries quoted 34 4 3
Average salary £44,500 £35,500 £36,000
Average salary % change year-on-year
+25.35% -1.38%
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
303 218 228
As % of all permanent IT jobs located in Luton 81.89% 58.13% 88.72%
Number of salaries quoted 266 180 194
Average salary £47,500 £47,500 £42,500
Average salary % change year-on-year
- +11.76%
90% offered a salary of more than £27,500 £27,250 £27,500
10% offered a salary of more than £70,000 £57,500 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Bedfordshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Luton Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Luton Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Luton region over the 3 months to 24 May 2013.

Luton Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 53 (100.00%) ITIL
2 29 (54.72%) Cisco
3 26 (49.06%) VMware
3 26 (49.06%) VMware ESX
3 26 (49.06%) vSphere
4 22 (41.51%) Change Management
5 20 (37.74%) MySQL
5 20 (37.74%) Linux
5 20 (37.74%) Apache
6 17 (32.08%) Problem Management
7 16 (30.19%) Microsoft
8 15 (28.30%) Service Delivery
8 15 (28.30%) TCP/IP
8 15 (28.30%) IIS
8 15 (28.30%) Windows
8 15 (28.30%) iSCSI
9 11 (20.75%) SAN
10 9 (16.98%) Computer Science
10 9 (16.98%) Degree
10 9 (16.98%) SaaS
10 9 (16.98%) ITSM
10 9 (16.98%) SQL
10 9 (16.98%) Oracle
10 9 (16.98%) MS Excel
11 8 (15.09%) SLA
11 8 (15.09%) MS Office
12 7 (13.21%) Release Management
13 6 (11.32%) VMware Infrastructure
13 6 (11.32%) Continuous Improvement
13 6 (11.32%) Stakeholder Management

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (1.887%) COM
Application Platforms
1 20 (37.74%) Apache
2 15 (28.30%) IIS
Applications
1 9 (16.98%) MS Excel
2 8 (15.09%) MS Office
3 6 (11.32%) MS Visio
Communications & Networking
1 15 (28.30%) TCP/IP
1 15 (28.30%) iSCSI
2 11 (20.75%) SAN
3 6 (11.32%) DHCP
3 6 (11.32%) DNS
4 3 (5.660%) Unified Communications
5 1 (1.887%) Internet
Database & Business Intelligence
1 20 (37.74%) MySQL
2 1 (1.887%) SQL Server
General
1 1 (1.887%) Finance
Job Titles
1 26 (49.06%) Systems Engineer
2 20 (37.74%) Linux Engineer
3 19 (35.85%) Service Manager
4 10 (18.87%) Services Delivery Manager
4 10 (18.87%) Delivery Manager
5 8 (15.09%) Analyst
6 7 (13.21%) Change Analyst
7 5 (9.434%) Incident Manager
8 4 (7.547%) Technical Manager
8 4 (7.547%) Service Desk Manager
8 4 (7.547%) Technical Services Manager
8 4 (7.547%) Technical Delivery Manager
9 1 (1.887%) Service Improvement Manager
9 1 (1.887%) Service Management Analyst
9 1 (1.887%) Service Analyst
Miscellaneous
1 9 (16.98%) Computer Science
1 9 (16.98%) SaaS
Operating Systems
1 20 (37.74%) Linux
2 15 (28.30%) Windows
3 5 (9.434%) Windows Server 2008
Processes & Methodologies
1 53 (100.00%) ITIL
2 22 (41.51%) Change Management
3 17 (32.08%) Problem Management
4 15 (28.30%) Service Delivery
5 9 (16.98%) ITSM
6 7 (13.21%) Release Management
7 6 (11.32%) Continuous Improvement
7 6 (11.32%) Stakeholder Management
8 3 (5.660%) Time Management
8 3 (5.660%) OOD
8 3 (5.660%) PRINCE2
8 3 (5.660%) Six Sigma
9 2 (3.774%) Root Cause Analysis
10 1 (1.887%) Change Control
10 1 (1.887%) Capacity Planning
10 1 (1.887%) Data Analysis
10 1 (1.887%) Incident Management
10 1 (1.887%) Technical Architecture
Programming Languages
1 9 (16.98%) SQL
Qualifications
1 9 (16.98%) Degree
2 3 (5.660%) PRINCE2 Certification
2 3 (5.660%) ITIL Certification
Quality Assurance & Compliance
1 8 (15.09%) SLA
2 1 (1.887%) COBIT
System Software
1 26 (49.06%) VMware ESX
1 26 (49.06%) vSphere
2 6 (11.32%) VMware Infrastructure
3 1 (1.887%) Microsoft Virtual Server
Systems Management
1 1 (1.887%) SCOM
Vendors
1 29 (54.72%) Cisco
2 26 (49.06%) VMware
3 16 (30.19%) Microsoft
4 9 (16.98%) Oracle
5 1 (1.887%) Twitter
5 1 (1.887%) Nimsoft
5 1 (1.887%) Salesforce.com
Luton, South East
My global client is currently recruiting an experienced Service Management analyst with a solid background in ITIL service management processes with extensive experience of Incident, Change ,problem management...
Volt
Salary: £40000 - £45000 per annum + bonus
Posted: 17 May 2013
Luton, Bedfordshire
Ideally commercial data-centre experience working with Apache and MySQL. * Exposure to and knowledge of Storage Area Networks (SAN) and Cisco networking elements... * Experience of working within ITIL...
Understanding Recruitment
Salary: £40000 - £49000 per annum + bonus, pension, health
Posted: 19 May 2013