The table below looks at the statistics for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 49 28 39
Rank change year-on-year
-21 +11
Permanent jobs citing Service Management 12 23 23
As % of all permanent IT jobs located in Luton 3.09% 6.39% 5.64%
As % of the Processes & Methodologies category 3.73% 7.77% 7.64%
Number of salaries quoted 12 23 23
Average salary £40,000 £44,500 £40,000
Average salary % change year-on-year
-10.11% +11.25%
90% offered a salary of more than £29,750 £30,800 £35,300
10% offered a salary of more than £49,750 £45,000 £50,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
322 296 301
As % of all permanent IT jobs located in Luton 82.99% 82.22% 73.77%
Number of salaries quoted 216 266 250
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £35,000 £27,500 £30,000
10% offered a salary of more than £65,000 £58,500 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Service Management Salary Trend in Luton

Service Management
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Service Management across the Luton region over the 3 months to 2 October 2014.

Service Management Salary Histogram in Luton

Service Management
Top 30 Related IT Skills in Luton

For the 6 months to 2 October 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (66.67%) ITIL
2 8 (38.10%) SLA
2 8 (38.10%) Incident Management
3 7 (33.33%) Service Delivery
3 7 (33.33%) Project Management
3 7 (33.33%) MS Excel
4 6 (28.57%) MS Office
4 6 (28.57%) Change Management
4 6 (28.57%) Release Management
5 5 (23.81%) Performance Management
5 5 (23.81%) Telecoms
6 4 (19.05%) Finance
6 4 (19.05%) ServiceNow
7 3 (14.29%) Capacity Management
7 3 (14.29%) Banking
8 2 (9.52%) Business Analysis
8 2 (9.52%) Stakeholder Management
8 2 (9.52%) Scrum
8 2 (9.52%) Oracle
8 2 (9.52%) Linux
8 2 (9.52%) Java
8 2 (9.52%) MS Visio
8 2 (9.52%) Apache
8 2 (9.52%) Tomcat
8 2 (9.52%) Internet
8 2 (9.52%) People Management
8 2 (9.52%) Capacity Planning
9 1 (4.76%) SaaS
9 1 (4.76%) Test Scripting
9 1 (4.76%) Time Management

Service Management
Top Related IT Skills in Luton by Category

For the 6 months to 2 October 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) Apache
1 2 (9.52%) Tomcat
2 1 (4.76%) SharePoint
2 1 (4.76%) SAS
2 1 (4.76%) ColdFusion
2 1 (4.76%) Liferay
2 1 (4.76%) IIS
Applications
1 7 (33.33%) MS Excel
2 6 (28.57%) MS Office
3 2 (9.52%) MS Visio
Cloud Services
1 1 (4.76%) SaaS
Communications & Networking
1 2 (9.52%) Internet
2 1 (4.76%) Firewall
2 1 (4.76%) LAN
2 1 (4.76%) WAN
2 1 (4.76%) VPN
2 1 (4.76%) DNS
Database & Business Intelligence
1 1 (4.76%) MySQL
1 1 (4.76%) SQL Server
Development Applications
1 1 (4.76%) JMeter
1 1 (4.76%) Selenium
General
1 5 (23.81%) Telecoms
2 4 (19.05%) Finance
3 3 (14.29%) Banking
4 1 (4.76%) Retail
Job Titles
1 8 (38.10%) Analyst
2 5 (23.81%) Change Analyst
3 3 (14.29%) Service Manager
3 3 (14.29%) Incident Manager
3 3 (14.29%) Delivery Manager
4 2 (9.52%) Capacity Planning Manager
4 2 (9.52%) Planning Manager
4 2 (9.52%) Service Planning Manager
4 2 (9.52%) Service Design Manager
5 1 (4.76%) Service Performance Analyst
5 1 (4.76%) Junior
5 1 (4.76%) Service Desk Manager
5 1 (4.76%) Problem Analyst
5 1 (4.76%) Performance Analyst
5 1 (4.76%) Head of IT
5 1 (4.76%) Senior Applications Support Analyst
5 1 (4.76%) Junior Network Engineer
5 1 (4.76%) Incident Analyst
5 1 (4.76%) Problem Management Analyst
5 1 (4.76%) Major Incident Analyst
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
1 1 (4.76%) J2EE
Miscellaneous
1 1 (4.76%) Computer Science
1 1 (4.76%) Wiki
1 1 (4.76%) Analytical Skills
Operating Systems
1 2 (9.52%) Linux
2 1 (4.76%) UNIX
2 1 (4.76%) Windows
2 1 (4.76%) Solaris
Processes & Methodologies
1 14 (66.67%) ITIL
2 8 (38.10%) Incident Management
3 7 (33.33%) Project Management
3 7 (33.33%) Service Delivery
4 6 (28.57%) Change Management
4 6 (28.57%) Release Management
5 5 (23.81%) Performance Management
6 3 (14.29%) Capacity Management
7 2 (9.52%) People Management
7 2 (9.52%) Capacity Planning
7 2 (9.52%) Business Analysis
7 2 (9.52%) Stakeholder Management
7 2 (9.52%) Scrum
8 1 (4.76%) Programme Management
8 1 (4.76%) Data Analysis
8 1 (4.76%) CRM
8 1 (4.76%) ERP
8 1 (4.76%) Configuration Management
8 1 (4.76%) Supplier Management
8 1 (4.76%) Knowledge Management
Programming Languages
1 2 (9.52%) Java
2 1 (4.76%) PL/SQL
2 1 (4.76%) SQL
2 1 (4.76%) VBScript
Qualifications
1 1 (4.76%) CCNA
1 1 (4.76%) Cisco Certification
1 1 (4.76%) ITIL Certification
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 8 (38.10%) SLA
Systems Management
1 1 (4.76%) Nagios
Vendors
1 4 (19.05%) ServiceNow
2 2 (9.52%) Oracle
3 1 (4.76%) JBoss
3 1 (4.76%) Cisco
3 1 (4.76%) CheckPoint
3 1 (4.76%) Salesforce.com
3 1 (4.76%) Nimsoft
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SPS Resourcing
Salary: From £28,000 to £32,000 per annum Includes Excellent Bonus & Benefits
Posted: 3 hours ago
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Salary: £45000 - £50000 per annum + Bens
Posted: 2 days ago
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I4 Recruitment
Salary: £27k - 32k per year + package
Posted: 8 days ago