The table below looks at the statistics for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 33 24 34
Rank change year-on-year
-9 +10
Permanent jobs citing Service Management 5 23 14
As % of all permanent IT jobs located in Luton 2.21% 7.54% 4.40%
As % of the Processes & Methodologies category 2.65% 8.95% 5.00%
Number of salaries quoted 2 7 9
Average salary £34,250 £40,000 £42,500
Average salary % change year-on-year
-14.37% -5.88%
UK excluding London average salary £43,125 £45,000 £43,306
% change year-on-year
-4.16% +3.91%
Service Management
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
189 257 280
As % of all permanent IT jobs located in Luton 83.63% 84.26% 88.05%
Number of salaries quoted 155 173 257
Average salary £50,000 £45,000 £42,500
Average salary % change year-on-year
+11.11% +5.88%
90% offered a salary of more than £35,000 £35,000 £30,500
10% offered a salary of more than £62,500 £75,000 £65,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Service Management Salary Trend in Luton

Service Management
Top 30 Related IT Skills in Luton

For the 6 months to 13 February 2016, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (83.33%) ITIL
2 5 (41.67%) Incident Management
2 5 (41.67%) Problem Management
3 4 (33.33%) SLA
4 3 (25.00%) Service Delivery
5 2 (16.67%) Project Management
5 2 (16.67%) Linux
5 2 (16.67%) Apache
5 2 (16.67%) Tomcat
5 2 (16.67%) Unix
5 2 (16.67%) Oracle
5 2 (16.67%) ITIL V3
6 1 (8.33%) Supplier Management
6 1 (8.33%) Retail
6 1 (8.33%) Release Management
6 1 (8.33%) Degree
6 1 (8.33%) Computer Science
6 1 (8.33%) ITIL V2
6 1 (8.33%) Business Transformation
6 1 (8.33%) ITIL Foundation Certificate
6 1 (8.33%) Enterprise Cloud
6 1 (8.33%) IIS
6 1 (8.33%) SAP
6 1 (8.33%) Java
6 1 (8.33%) J2EE
6 1 (8.33%) MySQL
6 1 (8.33%) Windows
6 1 (8.33%) Solaris
6 1 (8.33%) CRM
6 1 (8.33%) ERP

Service Management
Top Related IT Skills in Luton by Category

For the 6 months to 13 February 2016, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) Apache
1 2 (16.67%) Tomcat
2 1 (8.33%) IIS
2 1 (8.33%) JBoss
Database & Business Intelligence
1 1 (8.33%) MySQL
General
1 1 (8.33%) Retail
Job Titles
1 4 (33.33%) Analyst
1 4 (33.33%) Incident and Problem Manager
1 4 (33.33%) Incident Manager
1 4 (33.33%) Problem Manager
2 3 (25.00%) Service Manager
3 2 (16.67%) Applications Support
3 2 (16.67%) Applications Support Analyst
3 2 (16.67%) IT Analyst
3 2 (16.67%) IT Manager
3 2 (16.67%) IT Services Manager
3 2 (16.67%) Senior Analyst
3 2 (16.67%) Senior Applications Support
3 2 (16.67%) Senior Applications Support Analyst
3 2 (16.67%) Senior IT Support
3 2 (16.67%) Senior Support Analyst
3 2 (16.67%) Service Design Manager
3 2 (16.67%) Service Transition Manager
3 2 (16.67%) Support Analyst
3 2 (16.67%) Transition Manager
4 1 (8.33%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (8.33%) J2EE
Miscellaneous
1 1 (8.33%) Computer Science
1 1 (8.33%) Enterprise Cloud
1 1 (8.33%) Foreign Exchange (FX)
1 1 (8.33%) Management Information System
Operating Systems
1 2 (16.67%) Linux
1 2 (16.67%) Unix
2 1 (8.33%) Solaris
2 1 (8.33%) Windows
Processes & Methodologies
1 10 (83.33%) ITIL
2 5 (41.67%) Incident Management
2 5 (41.67%) Problem Management
3 3 (25.00%) Service Delivery
4 2 (16.67%) ITIL V3
4 2 (16.67%) Project Management
5 1 (8.33%) Business Transformation
5 1 (8.33%) Change Management
5 1 (8.33%) CRM
5 1 (8.33%) ERP
5 1 (8.33%) ITIL V2
5 1 (8.33%) ITSM
5 1 (8.33%) Release Management
5 1 (8.33%) Stakeholder Management
5 1 (8.33%) Supplier Management
Programming Languages
1 1 (8.33%) Java
1 1 (8.33%) Shell Script
Qualifications
1 1 (8.33%) Degree
1 1 (8.33%) ITIL Certification
1 1 (8.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (33.33%) SLA
Vendors
1 2 (16.67%) Oracle
2 1 (8.33%) Salesforce.com
2 1 (8.33%) SAP