The table below looks at the statistics for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 25 33 44
Rank change year-on-year
+8 +11
Permanent jobs citing Service Management 12 13 17
As % of all permanent IT jobs located in Luton 5.56% 4.44% 3.50%
As % of the Processes & Methodologies category 7.06% 5.44% 4.28%
Number of salaries quoted 12 10 16
Average salary £40,000 £45,000 £44,500
Average salary % change year-on-year
-11.11% +1.12%
90% offered a salary of more than £29,750 £41,400 £29,500
10% offered a salary of more than £50,000 £47,500 £49,250
UK excluding London average salary £43,674 £45,000 £42,500
% change year-on-year
-2.94% +5.88%
Service Management
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
170 239 397
As % of all permanent IT jobs located in Luton 78.70% 81.57% 81.69%
Number of salaries quoted 145 229 376
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £32,000 £27,500 £32,500
10% offered a salary of more than £65,000 £65,000 £72,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Service Management Salary Trend in Luton

Service Management
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Service Management across the Luton region over the 3 months to 24 December 2014.

Service Management Salary Histogram in Luton

Service Management
Top 30 Related IT Skills in Luton

For the 6 months to 24 December 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 18 (78.26%) ITIL
2 10 (43.48%) SLA
3 9 (39.13%) Change Management
3 9 (39.13%) Incident Management
4 8 (34.78%) MS Excel
4 8 (34.78%) Project Management
5 7 (30.43%) MS Office
5 7 (30.43%) Performance Management
6 6 (26.09%) Business Analysis
6 6 (26.09%) Release Management
6 6 (26.09%) ServiceNow
7 5 (21.74%) MS Visio
8 4 (17.39%) Java
8 4 (17.39%) Oracle
8 4 (17.39%) Linux
8 4 (17.39%) Apache
8 4 (17.39%) Tomcat
8 4 (17.39%) Stakeholder Management
8 4 (17.39%) Scrum
9 3 (13.04%) PL/SQL
9 3 (13.04%) SQL
9 3 (13.04%) J2EE
9 3 (13.04%) UNIX
9 3 (13.04%) Solaris
9 3 (13.04%) CRM
9 3 (13.04%) ITIL Certification
9 3 (13.04%) Salesforce.com
9 3 (13.04%) Configuration Management
9 3 (13.04%) Service Delivery
9 3 (13.04%) Retail

Service Management
Top Related IT Skills in Luton by Category

For the 6 months to 24 December 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (17.39%) Apache
1 4 (17.39%) Tomcat
2 1 (4.35%) SharePoint
2 1 (4.35%) ColdFusion
2 1 (4.35%) Liferay
2 1 (4.35%) IIS
2 1 (4.35%) JBoss
Applications
1 8 (34.78%) MS Excel
2 7 (30.43%) MS Office
3 5 (21.74%) MS Visio
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 2 (8.70%) Internet
2 1 (4.35%) Firewall
2 1 (4.35%) LAN
2 1 (4.35%) WAN
2 1 (4.35%) VPN
2 1 (4.35%) DNS
Database & Business Intelligence
1 1 (4.35%) MySQL
1 1 (4.35%) SQL Server
Development Applications
1 1 (4.35%) JMeter
1 1 (4.35%) Selenium
General
1 3 (13.04%) Retail
2 2 (8.70%) Publishing
3 1 (4.35%) Banking
3 1 (4.35%) Finance
Job Titles
1 13 (56.52%) Analyst
2 7 (30.43%) Change Analyst
3 4 (17.39%) Incident Manager
4 3 (13.04%) Applications Support Analyst
4 3 (13.04%) Senior Support Analyst
4 3 (13.04%) Senior Applications Support Analyst
4 3 (13.04%) Support Analyst
4 3 (13.04%) Applications Support
4 3 (13.04%) Senior Analyst
5 2 (8.70%) Service Manager
5 2 (8.70%) Business Analyst
5 2 (8.70%) Salesforce.com Business Analyst
6 1 (4.35%) Service Performance Analyst
6 1 (4.35%) Performance Analyst
6 1 (4.35%) Head of IT
6 1 (4.35%) Junior
6 1 (4.35%) IT Manager
6 1 (4.35%) Network Engineer
6 1 (4.35%) Change Manager
6 1 (4.35%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (13.04%) J2EE
2 2 (8.70%) Visualforce
3 1 (4.35%) .NET
Miscellaneous
1 3 (13.04%) Analytical Skills
2 2 (8.70%) Data Structures
3 1 (4.35%) Computer Science
3 1 (4.35%) Wiki
Operating Systems
1 4 (17.39%) Linux
2 3 (13.04%) Solaris
2 3 (13.04%) UNIX
3 1 (4.35%) Windows
Processes & Methodologies
1 18 (78.26%) ITIL
2 9 (39.13%) Change Management
2 9 (39.13%) Incident Management
3 8 (34.78%) Project Management
4 7 (30.43%) Performance Management
5 6 (26.09%) Release Management
5 6 (26.09%) Business Analysis
6 4 (17.39%) Stakeholder Management
6 4 (17.39%) Scrum
7 3 (13.04%) Service Delivery
7 3 (13.04%) CRM
7 3 (13.04%) Configuration Management
7 3 (13.04%) Time Management
7 3 (13.04%) Change Control
8 2 (8.70%) Business Process Improvement
9 1 (4.35%) Continuous Improvement
9 1 (4.35%) Performance Improvement
9 1 (4.35%) Knowledge Management
9 1 (4.35%) Test Scripting
9 1 (4.35%) ERP
Programming Languages
1 4 (17.39%) Java
2 3 (13.04%) PL/SQL
2 3 (13.04%) SQL
3 2 (8.70%) Apex Code
3 2 (8.70%) SOQL
4 1 (4.35%) VBScript
Qualifications
1 3 (13.04%) ITIL Certification
2 1 (4.35%) Degree
2 1 (4.35%) CCNA
2 1 (4.35%) Cisco Certification
Quality Assurance & Compliance
1 10 (43.48%) SLA
Systems Management
1 1 (4.35%) Nagios
Vendors
1 6 (26.09%) ServiceNow
2 4 (17.39%) Oracle
3 3 (13.04%) Salesforce.com
4 1 (4.35%) Nimsoft
4 1 (4.35%) Cisco
4 1 (4.35%) CheckPoint
Luton
Mint Recruitment Solutions
Salary: £45000 - £50000 per annum + Excellent
Posted: 5 days ago
Luton, Bedfordshire
Easyjet
Posted: 16 days ago