The first table below looks at the demand for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Luton region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 51 25 49
Rank change year-on-year
-26 +24
Permanent jobs citing Service Management 8 33 4
As % of all permanent IT jobs located in Luton 1.86% 7.43% 0.96%
As % of the Processes & Methodologies category 2.13% 9.09% 1.66%
Number of salaries quoted 8 30 4
Average salary £42,500 £47,500 £35,500
Average salary % change year-on-year
-10.52% +33.80%
UK excluding London average salary £46,500 £45,000 £45,000
% change year-on-year
+3.33% -
Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
376 363 241
As % of all permanent IT jobs located in Luton 87.24% 81.76% 57.66%
Number of salaries quoted 335 300 202
Average salary £45,000 £50,000 £46,500
Average salary % change year-on-year
-10.00% +7.52%
90% offered a salary of more than £35,000 £27,500 £35,000
10% offered a salary of more than £75,000 £60,000 £62,500
UK excluding London average salary £42,500 £40,000 £40,500
% change year-on-year
+6.25% -1.23%
Service Management
Bedfordshire

Service Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Service Management Salary Trend in Luton

Service Management
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Service Management across the Luton region over the 3 months to 18 April 2014.

Service Management Salary Histogram in Luton

Service Management
Top 30 Related IT Skills in Luton

For the 6 months to 18 April 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 9 (50.00%) MySQL
1 9 (50.00%) Oracle
2 8 (44.44%) SQL
2 8 (44.44%) ITIL
3 7 (38.89%) Change Management
3 7 (38.89%) Capacity Management
4 6 (33.33%) Disaster Recovery
4 6 (33.33%) Firewall
4 6 (33.33%) LAN
4 6 (33.33%) WAN
4 6 (33.33%) VPN
4 6 (33.33%) DNS
4 6 (33.33%) Cisco
4 6 (33.33%) CCNP
4 6 (33.33%) CCNA
4 6 (33.33%) Cisco Certification
4 6 (33.33%) CheckPoint
4 6 (33.33%) MPLS
4 6 (33.33%) Apache
4 6 (33.33%) IIS
4 6 (33.33%) Nessus
4 6 (33.33%) Business Continuity
4 6 (33.33%) SaaS
5 5 (27.78%) SQL Server
6 4 (22.22%) Telecoms
7 3 (16.67%) Scrum
7 3 (16.67%) Banking
7 3 (16.67%) Waterfall
7 3 (16.67%) C#
7 3 (16.67%) .NET

Service Management
Top Related IT Skills in Luton by Category

For the 6 months to 18 April 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (33.33%) Apache
1 6 (33.33%) IIS
2 1 (5.56%) SharePoint
2 1 (5.56%) SharePoint 2013
Applications
1 1 (5.56%) MS Excel
1 1 (5.56%) MS Visio
1 1 (5.56%) MS Office
Cloud Services
1 6 (33.33%) SaaS
Communications & Networking
1 6 (33.33%) Firewall
1 6 (33.33%) LAN
1 6 (33.33%) WAN
1 6 (33.33%) VPN
1 6 (33.33%) DNS
1 6 (33.33%) MPLS
Database & Business Intelligence
1 9 (50.00%) MySQL
2 5 (27.78%) SQL Server
3 2 (11.11%) Oracle Reports
4 1 (5.56%) SQL Server Reporting Services
4 1 (5.56%) SQL Server Integration Services
4 1 (5.56%) SQL Server 2008
4 1 (5.56%) MS Access
General
1 4 (22.22%) Telecoms
2 3 (16.67%) Banking
3 2 (11.11%) Finance
Job Titles
1 6 (33.33%) Network Engineer
1 6 (33.33%) Systems Engineer
1 6 (33.33%) Network Security Engineer
1 6 (33.33%) Service Manager
1 6 (33.33%) Security Engineer
2 5 (27.78%) Delivery Manager
3 2 (11.11%) Technical Delivery Manager
3 2 (11.11%) Technical Manager
3 2 (11.11%) Change Manager
4 1 (5.56%) Software Development Manager
4 1 (5.56%) Change Analyst
4 1 (5.56%) Services Delivery Manager
4 1 (5.56%) Transition Manager
4 1 (5.56%) Database Manager
4 1 (5.56%) Capacity Manager
4 1 (5.56%) Software Manager
4 1 (5.56%) Development Manager
4 1 (5.56%) Analyst
4 1 (5.56%) Service Transition Manager
4 1 (5.56%) Service Design Manager
Libraries, Frameworks & Software Standards
1 3 (16.67%) .NET
1 3 (16.67%) Web Services
Miscellaneous
1 1 (5.56%) Data Protection Act
1 1 (5.56%) Management Information System
Processes & Methodologies
1 8 (44.44%) ITIL
2 7 (38.89%) Change Management
2 7 (38.89%) Capacity Management
3 6 (33.33%) Disaster Recovery
3 6 (33.33%) Business Continuity
4 3 (16.67%) Scrum
4 3 (16.67%) Waterfall
4 3 (16.67%) Project Management
4 3 (16.67%) Service Delivery
4 3 (16.67%) Data Transformation
5 2 (11.11%) Stakeholder Management
6 1 (5.56%) Network Management
6 1 (5.56%) Capacity Planning
6 1 (5.56%) Project Planning
6 1 (5.56%) Release Management
6 1 (5.56%) Time Management
6 1 (5.56%) Data Protection
6 1 (5.56%) PRINCE2
6 1 (5.56%) OOD
6 1 (5.56%) ITSM
Programming Languages
1 8 (44.44%) SQL
2 3 (16.67%) C#
3 1 (5.56%) VBA
Qualifications
1 6 (33.33%) CCNP
1 6 (33.33%) CCNA
1 6 (33.33%) Cisco Certification
2 1 (5.56%) Degree
Quality Assurance & Compliance
1 1 (5.56%) PCI DSS
System Software
1 1 (5.56%) Xen
1 1 (5.56%) VMware Infrastructure
Systems Management
1 6 (33.33%) Nessus
Vendors
1 9 (50.00%) Oracle
2 6 (33.33%) Cisco
2 6 (33.33%) CheckPoint
3 1 (5.56%) VMware
3 1 (5.56%) Microsoft