The table below looks at the statistics for Service Management skills in IT jobs advertised for the Luton region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 48 30 43
Rank change year-on-year
-18 +13
Permanent jobs citing Service Management 11 21 21
As % of all permanent IT jobs located in Luton 2.71% 5.85% 4.92%
As % of the Processes & Methodologies category 3.23% 7.29% 6.60%
Number of salaries quoted 11 21 21
Average salary £40,000 £44,500 £40,000
Average salary % change year-on-year
-10.11% +11.25%
90% offered a salary of more than £25,000 £28,500 £35,000
10% offered a salary of more than £50,000 £45,000 £50,000
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Luton region.

Processes & Methodologies Category
Luton
Permanent IT job ads with a match in the
Processes & Methodologies category
341 288 318
As % of all permanent IT jobs located in Luton 83.99% 80.22% 74.47%
Number of salaries quoted 235 256 262
Average salary £48,500 £45,000 £45,000
Average salary % change year-on-year
+7.77% -
90% offered a salary of more than £37,500 £27,500 £30,600
10% offered a salary of more than £65,000 £55,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Luton

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Luton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Luton

Service Management
Salary Trend in Luton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Luton region.

Service Management Salary Trend in Luton

Service Management
Salary Histogram in Luton

This chart provides a salary histogram for IT jobs citing Service Management across the Luton region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Luton

Service Management
Top 30 Related IT Skills in Luton

For the 6 months to 22 September 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (63.16%) ITIL
2 8 (42.11%) SLA
2 8 (42.11%) Incident Management
3 6 (31.58%) Service Delivery
4 5 (26.32%) Telecoms
4 5 (26.32%) Project Management
4 5 (26.32%) MS Excel
4 5 (26.32%) Performance Management
5 4 (21.05%) MS Office
5 4 (21.05%) Release Management
5 4 (21.05%) ServiceNow
5 4 (21.05%) Finance
5 4 (21.05%) Change Management
6 3 (15.79%) Banking
6 3 (15.79%) Capacity Management
7 2 (10.53%) Capacity Planning
7 2 (10.53%) People Management
7 2 (10.53%) Stakeholder Management
7 2 (10.53%) Java
7 2 (10.53%) Oracle
7 2 (10.53%) Linux
7 2 (10.53%) Apache
7 2 (10.53%) Tomcat
7 2 (10.53%) Internet
8 1 (5.26%) Nagios
8 1 (5.26%) JBoss
8 1 (5.26%) SQL Server
8 1 (5.26%) IIS
8 1 (5.26%) Cisco
8 1 (5.26%) CCNA

Service Management
Top Related IT Skills in Luton by Category

For the 6 months to 22 September 2014, IT jobs across the Luton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) Apache
1 2 (10.53%) Tomcat
2 1 (5.26%) IIS
2 1 (5.26%) ColdFusion
2 1 (5.26%) SharePoint
2 1 (5.26%) SAS
2 1 (5.26%) Liferay
Applications
1 5 (26.32%) MS Excel
2 4 (21.05%) MS Office
Cloud Services
1 1 (5.26%) SaaS
Communications & Networking
1 2 (10.53%) Internet
2 1 (5.26%) LAN
2 1 (5.26%) WAN
2 1 (5.26%) VPN
2 1 (5.26%) DNS
2 1 (5.26%) Firewall
Database & Business Intelligence
1 1 (5.26%) SQL Server
1 1 (5.26%) MySQL
Development Applications
1 1 (5.26%) JMeter
1 1 (5.26%) Selenium
General
1 5 (26.32%) Telecoms
2 4 (21.05%) Finance
3 3 (15.79%) Banking
4 1 (5.26%) Retail
Job Titles
1 6 (31.58%) Analyst
2 3 (15.79%) Service Manager
2 3 (15.79%) Change Analyst
2 3 (15.79%) Delivery Manager
2 3 (15.79%) Incident Manager
3 2 (10.53%) Capacity Planning Manager
3 2 (10.53%) Service Design Manager
3 2 (10.53%) Planning Manager
3 2 (10.53%) Service Planning Manager
4 1 (5.26%) Senior Analyst
4 1 (5.26%) Applications Support Analyst
4 1 (5.26%) Senior Support Analyst
4 1 (5.26%) IT Manager
4 1 (5.26%) Network Engineer
4 1 (5.26%) Support Analyst
4 1 (5.26%) Applications Support
4 1 (5.26%) Service Analyst
4 1 (5.26%) Service Desk Manager
4 1 (5.26%) Problem Analyst
4 1 (5.26%) Product Manager
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
1 1 (5.26%) J2EE
Miscellaneous
1 1 (5.26%) Computer Science
1 1 (5.26%) Wiki
Operating Systems
1 2 (10.53%) Linux
2 1 (5.26%) UNIX
2 1 (5.26%) Windows
2 1 (5.26%) Solaris
Processes & Methodologies
1 12 (63.16%) ITIL
2 8 (42.11%) Incident Management
3 6 (31.58%) Service Delivery
4 5 (26.32%) Project Management
4 5 (26.32%) Performance Management
5 4 (21.05%) Release Management
5 4 (21.05%) Change Management
6 3 (15.79%) Capacity Management
7 2 (10.53%) Capacity Planning
7 2 (10.53%) People Management
7 2 (10.53%) Stakeholder Management
8 1 (5.26%) CRM
8 1 (5.26%) ERP
8 1 (5.26%) Programme Management
8 1 (5.26%) Problem Management
8 1 (5.26%) Performance Analysis
8 1 (5.26%) Trend Analysis
8 1 (5.26%) Performance Improvement
8 1 (5.26%) Change Control
8 1 (5.26%) Root Cause Analysis
Programming Languages
1 2 (10.53%) Java
2 1 (5.26%) PL/SQL
2 1 (5.26%) SQL
2 1 (5.26%) VBScript
Qualifications
1 1 (5.26%) CCNA
1 1 (5.26%) Cisco Certification
1 1 (5.26%) ITIL Certification
1 1 (5.26%) Degree
Quality Assurance & Compliance
1 8 (42.11%) SLA
Systems Management
1 1 (5.26%) Nagios
Vendors
1 4 (21.05%) ServiceNow
2 2 (10.53%) Oracle
3 1 (5.26%) JBoss
3 1 (5.26%) Cisco
3 1 (5.26%) CheckPoint
3 1 (5.26%) Salesforce.com
3 1 (5.26%) Nimsoft
Luton
Hudson - London
Salary: £45000 - £50000 per annum + Bens
Posted: 5 days ago